Community is well maintained. Prompt and quick response to your requests . Like the maintenance team ( Alex ) here . Got much needed help from Chris in cleaning our patio . It's been 2 months since I moved, I like this apartment community.
Vineeth Janagama
Oct 21, 2025
I didn't end up getting an apartment at Cortland Phillips Creek Ranch, but I had such an amazing experience with Samantha in the leasing office that I had to write a review. I was pretty specific about what I was looking for, and even though nothing was available at the time, she was incredibly dedicated to helping me. Samantha did a phenomenal job of keeping me updated on new openings and always followed through on her promises. She's the main reason I would consider this community in the future. Samantha is a true professional and an absolute pleasure to work with.
Andy Lazar
Sep 15, 2025
“This apartment is a good place to live, well maintained with helpful staff and a calm environment. Facilities are reliable, neighbors are friendly, and overall it feels safe and comfortable.�So far this is the my feedback.
Verified Resident 1363153
Aug 28, 2025
Apartment Ratings
Relatively peaceful and well maintained community. 99% indian. Apartment has good finishes and problems are solved by maintenance relatively fast. People do not respect valet trash rules and leave massive piles of garbage outside their bins in the hallways, which is unsanitary and aesthetically unpleasant, this need to change.
Verified Resident 1357610
Aug 11, 2025
Apartment Ratings
My experience at Cortland Phillips Creek Ranch has been very pleasant. The community is well-maintained, peaceful, and feels safe. The amenities, like the pool, gym, and outdoor spaces, are a great bonus and add to the quality of life. The leasing and maintenance staff have generally been helpful and responsive. I also appreciate the clean landscaping and convenient location near schools, shopping, and restaurants. It truly feels like a comfortable and family-friendly place to live.
Verified Resident 1349705
Jul 12, 2025
Apartment Ratings
Living in this community has been a solid experience. The pool is always clean and a great spot to chill. Package pickup is smooth and hassle-free—super convenient. Plus, the management team is actually helpful and friendly, which makes everything easier.
Verified Resident 1349729
Jul 12, 2025
Apartment Ratings
Community is well maintained. Prompt and quick response to your requests . Like the maintenance team ( Alex ) here . Got much needed help from Chris in cleaning our patio . It's been 2 months since I moved, I like this apartment community. Latest update on Security June , 2025 : Been seeing an increase in burglary lately , management do not want to install any security cameras and putting residents at risk.
Vineeth Janagama
Jun 17, 2025
This is my favorite place that I’ve ever lived. The maintenance team and leasing team are phenomenal. Everyone is super kind and helpful. The leasing team has always been amazing between planning my moves and service requests. The maintenance team are stars- they always come the day of or next day when I make a request and are very kind while they help you with your unit. Plus the area is well kept, beautiful, and safe. I’m sad moving away for work, but I would absolutely live here again!
Alyssa Peckham
Jun 6, 2025
The grounds are always so clean and well cared for! Thompson does a great job with the maintenance, I’ve never had an issue!
Alisa Rex
Apr 17, 2025
This is one of my favorite places to visit! I’m so jealous of my friends who live here. It always looks great & the maintenance crew does a great job!
Vanessa Kingery
Apr 15, 2025
I’ve lived here for a few months now, and one of the things that immediately stood out to me was how beautiful the landscaping is. The landscaping is always well-kept, with lush green lawns, colorful flowers, and trees that make the entire complex feel peaceful and inviting. It’s honestly one of the nicest-looking places I toured when apartment hunting. You can tell the staff takes pride in maintaining the property—it really adds to the overall experience of living here. Highly recommend for anyone who values a well-maintained and scenic environment!
Jessica Spader
Apr 15, 2025
Great maintenance.
Ashley Vasquez
Apr 15, 2025
Love it here! The grounds always look amazing and maintenance is always helpful!!
Georgianna Lee
Apr 15, 2025
My boyfriend and I had a tour with Jaycee who was absolutely wonderful answered all of our questions and just made it a very welcoming complex to be apart of
Kate Crane
Apr 9, 2025
I wanted a send a big AMAZING JOB to Jaycee at Cortland at Phillip’s Creek Ranch. I have lived here right at a year. We renewed our lease due to the amazing job Jaycee does everyday. She is thoughtful, generous, and kind. She has taken the time to assist me with my different needs and concerns. Thank you Jaycee for all you do everyday!
Crystal Tanner
Apr 9, 2025
Went on a tour here (and a few other cortland properties) and I was thrilled with Jaycee’s amazing customer service and knowledge of this property. She gave me everything I needed and was so warm and welcoming. Thank you!
Justice Patton
Apr 9, 2025
This apartment complex is great! Ive loved living here, with no issues. Jaycee helped me with everything I needed! She was attentive, helpful and has great hospitality. She gave me a tour and helped find the perfect fit for me. Thank you Jaycee!
Kayla Griffin
Apr 9, 2025
Jaycee at Cortland Phillips Creek Ranch is the sweetest! Very helpful and professional!
Megan Edestrand
Apr 9, 2025
Jaycee was very helpful when helping me look for an apartment. Ultimately didn’t go with this property but that is of no fault to the onsite staff at Phillips Creek Ranch. Would definitely be a great for people to live at.
Sean Kyle
Mar 31, 2025
Living at this apartment complex was truly a wonderful experience. I lived here for about two years (maybe a bit longer), and I absolutely enjoyed my time. This place is beautiful, comfortable, and well-maintained. Every dollar you spend here is worth it because the quality of living is exceptional. The maintenance team is outstanding—by far the best I’ve encountered in all my experiences with apartment living. They are incredibly kind, professional, and quick to resolve any issues. Most maintenance requests were addressed within a day, which spoke volumes about their dedication. I especially want to mention Miriam and Mario (if I remember their names correctly)—they are amazing and always went above and beyond to help. The office staff is also excellent. They're attentive and friendly, and they genuinely make you feel at home. The only “negative” point I can mention is that some dog owners don't pick up after their pets. So, when you're out for a walk, there's a chance you might step on something unpleasant—
Ana Navarro
Jan 1, 2025
It's very comfortable to stay at Cortland. However, the cleanliness of the steps and corridor needs to be improved.It's very comfortable to stay at Cortland. However, the cleanliness of the steps and corridor needs to be improved.
Verified Resident 1303253
Dec 17, 2024
Apartment Ratings
Great location, atmosphere, and amenities. A lot of families live in this community. They're usually very quiet. No dog park. Very clean. Apartment layout is a bit odd but we were able to maneuver so it makes sense
Verified Resident 1293071
Nov 10, 2024
Apartment Ratings
Was very surprised and happy the apartment looked brand new. Who ever gets the apartments ready for a new tenant does an excellent job. This is the nicest complex we have ever lived in. I would recommend it to anyone that is looking to rent.
Verified Resident 1285147
Oct 7, 2024
Apartment Ratings
I love it here I can’t complain the community has been so welcoming I’m grateful I decided to move into this community my leasing agents were awesome and full of assistance when it came to move in process I would really like to thank you guys from the bottom of my heart love The Thompson’s
Verified Resident 1279222
Sep 12, 2024
Apartment Ratings
I’m having a great experience Nathan an Samantha was great leasing agents and Nathan helped me Carrie boxes all the way up the to 3rd floor but one down fall is that my unit don’t have stairs but the pool is amazing
Verified Resident 1279243
Sep 12, 2024
Apartment Ratings
I love how prompt the maintenance team responds to issues. I reported that my water bill was unusually high and Erick came the same day to fix it. He is always so friendly and takes his time to explain what’s causing the issue and how he will fix it. I really appreciate that. The front office is also nice and quick to help resolve issues!
Mujuku
Aug 28, 2024
Demetrius is great! Everyone come see him! Cortland Phillips Creek Ranch offers exceptional customer service that truly stands out. The staff is always attentive, responsive, and goes above and beyond to ensure residents feel welcome and supported. From the moment you step in, you are greeted with warm smiles and a genuine willingness to assist with any inquiries or concerns. Their professionalism and commitment to resident satisfaction make living here a comfortable and enjoyable experience. Highly recommend this community for anyone seeking a place where they feel valued and well cared for.
Firehouse Movers
Aug 27, 2024
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Verified Resident 1274293
Aug 23, 2024
Apartment Ratings
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Verified Resident 1273941
Aug 22, 2024
Apartment Ratings
I would like this to be considered a formal compliment for the maintenance man, Eric. We have lived at this community for almost 2 years and one of our most frequently reported issues if not the number 1 issue is that the AC doesn’t cool the 2 guest bedrooms in our 3 bedroom apartment. Maintenance team has come here several times including the maintenance manager. None was able to fix the issue. The leasing office even brought an outside contractor and issue wasn’t fixed. Then the leasing office handed us fans to use in addition to the ceiling fans for those 2 guest bedrooms; that is how hot it gets in those rooms. I decided to submit one more request a couple of weeks ago before buying portable ACs for those 2 bedrooms as the fans just circulate the same warm air, but cool air is what I want my kids to have in this Texas summer heat. Nothing against the other maintenance folks including their manager but they told me there was nothing they could do since their little machine checker that they put next to a v
Aishabou Hydara
Aug 21, 2024
Lived at another Cortland property in Plano for 10 1/2 years before moving here 2 months ago; lovely apartments and grounds, beautiful pools. Very convenient location and friendly staff. Never a bad experience, highly recommend these properties
Verified Resident 1268319
Aug 4, 2024
Apartment Ratings
I'm thrilled with my decision to move here. The community is incredibly peaceful and well-maintained, with a fantastic location in a great neighborhood. The stunning landscaping creates a truly resort-like atmosphere, perfect for unwinding after a long day. It's also a fantastic environment for families. There's a spacious park right next to the apartments, offering a wonderful place for kids to play and parents to enjoy walks.
Verified Resident 1264951
Aug 3, 2024
Apartment Ratings
It has been almost 3 years since I moved here, I really love the location and the complex is always clean. The Leasing Staff is always friendly and the servicfe technicans always complete my work orders quickly. The Leasing Manager, Demetrius Parker is always available and never acts as if he is above helping out with questions that tenants have about rent or just how to improve our apartment community.
Tania Hudson
Jul 5, 2024
“I had an awesome experience with my leasing manager, Jaycee! She was super professional, knowledgeable and reliable. Even though I was searching for a rental from afar, Jayce made it easy by hopping on a video call (on time) and patiently answering all my questions. When it comes to renting, the leasing manager is like the captain of your rental ship, shaping your future home experience for months and years to come. I know cortland has many locations, I highly recommend give this location a try! They have amazing people there!
Ling Di
Jun 3, 2024
Always a great experience with Nathan Savage at the leasing office. Kind, efficient and a pleasure to work with- I’m never there longer than I need to be and my questions and concerns are addressed immediately. Alex Marr is by far the best part of the maintenance team- he goes out of his way to make sure you are comfortable in his presence- and that means a lot! Thanks for great service!
Orlando Copeland
May 14, 2024
This is an excellent place to live. The location is clean and the staff is very welcoming and helpful. They act fast if there is an issue and they will try and solve the issue in a very timely manner.
Apr 27, 2024
The community is well kept and the office staff is efficient and friendly.
Apr 27, 2024
Apartments.com
The community is well kept and the office staff is efficient and friendly.
Apr 27, 2024
Took a tour, everything was clean and everybody was nice and helpful. The amenities were great. Plenty of parking spaces!
Apr 27, 2024
Apartments.com
Took a tour, everything was clean and everybody was nice and helpful. The amenities were great. Plenty of parking spaces!
Apr 27, 2024
This is an excellent place to live. The location is clean and the staff is very welcoming and helpful. They act fast if there is an issue and they will try and solve the issue in a very timely manner.
Apr 27, 2024
Apartments.com
Great spot to be in Frisco close to a lot of stores, restaurants, and shopping. Community always looks great and the maintenance team is so friendly and helpful!!
Sean Micheal
Apr 26, 2024
This is an awesome place to live! The place is clean and the staff is super helpful and welcoming.
Brittain Marshall
Apr 26, 2024
Community is nice and clean and the team makes fixes in a timely matter and a smile on their face
Mercedes DuPont
Apr 26, 2024
I am ex resident , very nice place to stay, front office staff are great.
Dilip Devabhaktuni
Apr 26, 2024
Eric not only fixed our issue, but he was quick and extremely experienced! The guy is amazing. Thanks Eric!
George Azide
Apr 18, 2024
Being a person that pays attention to details, this place is very nice and Very clean and the people that work here are phenomenal. No complaints here.
Apr 15, 2024
Apartments.com
Being a person that pays attention to details, this place is very nice and Very clean and the people that work here are phenomenal. No complaints here.
Apr 15, 2024
Demetrius was amazing in getting my new home ready for me before move in. He was very professional in every way. Couldn't ask for a better person to work with. The rest of the Cortland PCR team is also amazing and has the best customer service out there. This is a great place to live, and I would recommend living here to anyone looking for a new home.
Anonymous
Apr 12, 2024
Apartment Ratings
Demetrius was amazing in getting my new home ready for me before move in. He was very professional in every way. Couldn't ask for a better person to work with. The rest of the Cortland PCR team is also amazing and has the best customer service out there. This is a great place to live, and I would recommend living here to anyone looking for a new home.
Nathan Savage
Apr 3, 2024
Demetrius was amazing in getting my new home ready for me before move in. He was very professional in every way. Couldn't ask for a better person to work with. The rest of the Cortland PCR team is also amazing and has the best customer service out there. This is a great place to live, and I would recommend living here to anyone looking for a new home.
Ryan Kessler
Apr 3, 2024
Maintenance-air conditioner Erik came last night and fix the problem. Was very thorough and professional. He did an excellent job.
Helen Parsons
Mar 12, 2024
A very big thank you service technician Alex Stevens and leasing agent Jaycee Chennault for dropping what they were doing and chasing my dog a quarter mile and catching him after he had escaped my back yard
Thompson Lee
Mar 4, 2024
The customer service is awesome!!!
victoria leaks
Feb 29, 2024
Cortland Phillips Creek is a beautiful community with a lot of amenities and gorgeous finishes! I had the pleasure of touring with Jaycee and if you want someone who is knowledgeable about the community and super outgoing she’s your girl!!! Thanks for making my apartment search fun!
Lauren Gilmore
Feb 27, 2024
I love living here! The property is clean and has amazing amenities. Jaycee was my leasing agent and she has been so helpful!
Julia Z
Feb 21, 2024
It has been just over six months since we relocated to our current location, and we find the area and the complex to be highly desirable. The maintenance team has demonstrated exemplary responsiveness, professionalism, and cordiality. We would like to extend our sincere thanks to the maintenance team for their exceptional work. They have demonstrated a strong commitment to their duties and have been quick to address our requests. Our experience thus far has been exceptional. Regrettably, we have observed that some residents are not adhering to the policy of cleaning up their dogs' waste. We have attempted to raise this issue with the leasing office team but to no avail. We have only received an email with instructions, which has not been effective in addressing this matter.
Sharat Shravanam
Feb 6, 2024
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Verified Resident 1222059
Feb 1, 2024
Apartment Ratings
We have been so extremely impressed by the care, assistance, and the all around 5 star customer care we have received from Nathan Savage at Cortland at Phillips Creek Ranch. He has helped to make our move process as smooth as possible. We would recommend you checking out Cortland Phillips Creek Ranch Apartments. Thank you Nathan and Ansley for absolutely everything! Y’all have made it possible to call Cortland home!
Crystal Tanner
Jan 19, 2024
Love the experience at property. Service and office staff, specially Nathan are wonderful to work with.
Nitin Kumar
Jan 19, 2024
Tengo 1 año y 2 meses viviendo aquí y la verdad que me encanta, la atención tanto del staff del Leasing cómo de todo el personal de Mantenimiento de Cortland son excelentes, especial agradecimiento por su arduo trabajo y profesionalismo a La señora Miriam y a Ronnie por su rápido y eficiente trabajo.
Grisel
Dec 9, 2023
I lived here a little while back and I can tell you I had the most amazing experience. Any service request I had was handled with professionalism and in a timely manner as Thompson was so amazing at getting these things done when asked to do so!! I would recommend this place to any one!!
Dana Galvan
Nov 16, 2023
Great service as always
Jimmy Nash
Nov 15, 2023
Cortland Phillips Creek Ranch, Frisco, TX Appreciate the Servicing team for the swift response. Ronnie and Miriam fixed all the issues reported. Very professional and friendly, paid attention to our concerns and addressed them immediately. Thank you Ronnie and Miriam. 👍
Rajarajan Mohan
Nov 3, 2023
The friendliness and help goes unmatched here! Living in a clean friendly community in a great location with not 1 but two sets of pools and a brand new gym has been great!
Oct 28, 2023
Apartments.com
Favorite place to ever live! I love the leasing team and I love the maintenance team they are the best!!
Alex Marr
Oct 12, 2023
Property is well maintained, management is friendly, knowledgeable and professional. I love my apartment, neighbors are friendly and quiet. Maintenance responds very quickly. The surrounding neighborhood makes this complex feel very homey. Love having the park and trails nearby.
Verified Resident 1188188
Oct 9, 2023
Apartment Ratings
My family and I moved to this location a little more than 6 months ago. We love the area, the complex and the staff! They are responsive, professional and kind. Many thanks to the maintenance team as well! They do such a great job and quickly respond to requests. Demetrius has always been very friendly and checks in with us every couple of months to ensure everything is well. Overall a wonderful experience so far! We do not plan on going anywhere.
LACEY TURNER
Oct 4, 2023
Our family lived at Cortland PCR for almost 2 years and absolutely loved it. It is a very family friendly community. The grounds are beautiful and well kept, the park and pond access can’t be beat, and the service team was always prompt, friendly, and helpful. The package locker system is reliable. We had zero issues with rowdy or noisy neighbors. Even the move out inspection process was pleasant, smooth, and fair. Would highly recommend this community!
Rachel Cepica
Jul 14, 2023
Community is well maintained. Prompt and quick response to your requests . Like the maintenance team ( Alex ) here . Got much needed help from Chris in cleaning our patio . It's been 2 months since I moved, I like this apartment community.
vineeth janagama
Jul 11, 2023
A big shout out for the team at leasing office !!! Appreciate Joel Tapia's efforts to go that extra mile and do the best possible for us. The quick response to any service request is just amazing.
Nishu venkat
Jun 30, 2023
I really feel at home here! The staff is very helpful and professional! The grounds are beautiful and well kept. I enjoy the hiking trails and access to the clubhouses and movie theaters. Our apt. Is very spacious and has great lighting! We are very close to the lake, to shopping and to restaurants. We are not in the middle of the city but have all we need close by.
Verified Resident 1148066
Jun 8, 2023
Apartment Ratings
My favorite thing about Cortland Phillips Creek Ranch is the location/neighborhood. Families are your neighbors, relatively quiet, the park is walking distance. You feel safe going for a walk at night. Nice walking trails, clean area
Lauren Heinrich
May 22, 2023
Great staff and great place to stay. Very nice, clean, and many amenities for residents.
Brandon Windham
May 16, 2023
Everything was great thank you to the staff for helping our transition from Mississippi such a great experience. Demetrius was a huge help. He made things easy for us. Moving from a different state is complicated, but with the help of the staff here they made it easy.
Verified Resident 1139448
May 10, 2023
Apartment Ratings
The team at cortland phillips Creek Ranch is extremely responsive and very nice. They do a great job at keeping up with maintenance from lawn to amenities. I have lived here for almost 2 years and love it!
Apr 27, 2023
Apartments.com
I recently moved to Texas and found this beautiful Cortland community in Frisco with apartments surrounded by lush green lawns, great amenities, amazing neighborhood and has access to great schools. Demetrius Parker, the leasing consultant is well experienced and made my Move-in experience seamless and the entire application process was completed in less than 2 hours. I highly recommend this community in Frisco, TX.
Venkatesh Visnapuram
Apr 27, 2023
Wonderful community. Staff goes out of their way to make you feel at home before you ever move in. Especially Madison who was obviously busy during my visit but took the time to say hi and made me and my family feel welcome and wanted here. Thank You
Chance Proppe
Apr 26, 2023
Love this community! The service manager Thompson Lee was very knowledgeable, and helpful.
Rachalle Hoppie
Apr 26, 2023
Very beautiful property with great customer service! Madison Kauffman is very helpful, informative & overall just amazing! 10/10 Recommended!!
Lacy Lacole
Apr 26, 2023
Madison was very helpful during my apartment search! Very professional and answered my a million questions I asked! Extremely grateful for her patience with me during my search
Alayna Nevins
Apr 26, 2023
Great apartments in an even better location. Can’t say enough nice things about the staff. Loved living here.
Dawson White
Apr 25, 2023
Cortland at PCR is a calm, spacious and friendly community. The staffs are respectful and helpful. Maintenence is almost taken care of within 24 hours. The wrangler park behind the community is an added advantage. The community does lots of events and fun activities for residents. We are loving our stay here .
Kumar Thangasamy
Apr 23, 2023
Ronnie is nice, calm and very focused at his work. He fixed the problem we were facing since 3 years
Suman Prabhala
Apr 4, 2023
Community is well maintained. Prompt and quick response to your requests . Like maintenance team here . Got much needed help from Chris in cleaning our patio . So far, I like this apartment community.
vineeth janagama
Mar 29, 2023
Community is well maintained. Prompt and quick response to your requests . Like the maintenance team ( Alex ) here . Got much needed help from Chris in cleaning our patio . So far it's been 2 months since I moved, I like this apartment community.
vineeth janagama
Mar 29, 2023
I have had a great experience here and they made the process of moving here from across the country smooth and stress free
Mar 18, 2023
Apartments.com
I greatly appreciate the kindness that Alex (our service guy) showed me while being locked out of my home. He managed to get me back inside which made my pet happy. Thanks again, Alex!
Laura Ortegon
Mar 7, 2023
I’ve been living here for almost 4 years and the old maintenance team would take days, sometimes weeks to complete my requests. I love the new maintenance team because they are very quick, and are able to complete my requests the same day.
Ethan Valdez
Feb 23, 2023
Living at Cortland at PCR has been an overall great experience, a lot of credit to be given to the maintenance team, and specifically the service manager, Thompson! All of my requests have been fulfilled in a timely manner and the efficiency at which requests have been completed is remarkable! 10/10 would recommend this property to anybody that will listen! Thank you, Thompson and team!!
Kelly Brennan
Feb 23, 2023
Friendly, homey, and overall great experience living here! Staff is great, residents are friendly, and the community and surrounding area is beautiful and the best!!
Feb 23, 2023
Apartments.com
I toured this community with my friend a while ago and I loved this community. I loved all the amenities that residents have access to. And most of all I loved the staff, the two guys at the front desk were super friendly and super helpful, which is a win for me. This community is also very clean and I would hundred percent recommend someone to live there.
Rafael Jiménez
Feb 18, 2023
I absolutely love living here, I usually move every year to a new complex but have renewed my lease here 3 times due to how much I love living here. Friendly people and a peaceful neighborhood with easy access to alot of stores nearby. Walls are the thickest I've experienced in an apartment along with over sized rooms. I have a 3 bedroom unit and all rooms are the size of a master bedroom of any other complex. Maintenance which i havnt needed to use often are fast and efficient and the office staff have been helpful as well. Only complaint I have is parking late at night or weekends are difficult when having to park a building over to park because of guests people have over taking closer spots. Alot of unused spots in the middle areas not being utilized would be great if outlined for visitors and closer spots for residents.
Texas Turbo
Nov 26, 2022
5 star maintenance team!!!
Alexandra Brown
Nov 18, 2022
Loved the community and the assistance Demetrius gave us! Them pants were tight though!
Kenneth Saras
Nov 17, 2022
Ashtyn and her team are incredible! Highly recommend this community!
Jacob Crockett
Nov 17, 2022
Great looking property. Staff works and takes pride to represent this location.
Shae Pancake White
Nov 16, 2022
I just moved out of this complex a few months ago but never had any major problems. My A/C went out last summer and the maintenance team was great. Alex and his manager Thompson got me up and running quickly without any issues. Both of them were professional and personable. The type of guys you would have a drink and cook out with. I wish them the best!
Zack Brown
Nov 16, 2022
Lived here for a couple of years. Staff was always friendly, and helpful with any of my needs. Highly recommend!
Kevin Venzor
Nov 16, 2022
The staff here has been very helpful and friendly anytime I have come into the office! As for our apartment, it is everything we were looking for, the space is bright and we have had good luck with our neighbors. No issues so far! We lucked out with this property.
Meagan Kauffman
Nov 16, 2022
Great community and super helpful team
Fahad Awais
Nov 16, 2022
I want to make a big shout out to Demetrius Parker for being such a wonderful person and making us feel welcome to find a home for us he definitely went above and beyond for me and the process was easy.💕
Katherin Aguilar
Nov 15, 2022
We worked with Demetrius and he made our move from Washington to Texas possible! Everything went smoothly, the employees are great, service is quick and the area is beautiful.
Scamz 1997
Nov 15, 2022
5 star customer service! I love this community and highly recommend it.
Tasha Parker
Nov 15, 2022
I used to live here for 3 years! The staff is amazing. There is so much they offer here! 2 pools, 3 clubhouses including a golf simulator, 2 movie rooms.. etc! I loved it here!
Demetrius Parker
Nov 15, 2022
Loved living at this community for the past few years! The leasing staff was amazing - especially Demetrius! He is very informative, patient and answered all the questions I had. The only reason for me leaving is because we bought a home - no issues at all. 10 stars if I could!!!
Ryan Parker
Nov 15, 2022
The people at the leasing office are the best I’ve ever dealt with. Super professional and go above an beyond their job duties. Wish I had the same level of service everywhere I lived at.
Bill Anderson
Oct 19, 2022
Cortland PCR is amazing, every apartment complex has its flaws due to the nature of how many tenants they manage, but Cortland PCR really cares and they really try their best. The maintenance team is incredible, complaints are always taken seriously, and the customer service has been excellent. The response time for all of these are very quick as well. Highly recommend this complex, as well as Cortland as a whole.
Sasha S.
Sep 28, 2022
Awesome place
Ronald Summerville
Sep 26, 2022
I want To take a moment and appreciate Demetrius Parker since I step into the community he was very professional and very helpful we were able to find our home he went above and beyond to work with me and my husband I honestly don’t know know how else to appreciate this gentleman his amazing I recommend him. Thank you for going above and beyond to help us. We wouldn’t have made it without you!! 😊
Kamila Garcia
Sep 1, 2022
Good place
Srikanth Mellacheruvu
Aug 27, 2022
It's overall a nice place. Would be amazing if everyone picked up after their dogs, and that's not their fault. Unfortunately some just can't be bothered. The apartments are nice and bright. Love the location. Very quick in and out.
Roman Kesseli
Aug 17, 2022
CORTLAND Phillips Creek is the best! They keep the property near and clean, provide excellent service and are always so kind and helpful! Randall Seitz
Aug 12, 2022
Apartments.com
Great community and Demetrius is and awesome and stand up guy he won’t disappoint you
Ricky Woodard
Aug 11, 2022
I have called PCR in Frisco my home since March of this year, and I am very happy! Demetrius, Marilyn and Thompson have really made my time here pleasant, going above and beyond to make sure all is well. The trails and amenities are a plus!
terri martinez
Aug 10, 2022
Awesome staff especially working with Dee Parker!!
Dominique Parker
Aug 9, 2022
Demetrius is awesome and always easy to talk to. Have loved living here the past 2 years!
Mason Polani
Aug 9, 2022
Demetrius Parker was our leasing agent and he was very helpful and informative. He did an amazing job.
Briana Rodriguez
Aug 9, 2022
Great property. Amazing staff. Ashtyn is an absolute pleasure to work with.
Colby Lee
Aug 9, 2022
“Demetrius was such an amazing agent. He went over and beyond to provide us with a beautiful apartment within our budget. Demetrius showed us around the complex and all it had to offer. He was a great agent i was very happy with his service!
Kenneth Saras
Aug 9, 2022
I've been a resident of Cortland properties since 2018 and resided at Phillips Creek Ranch since March of 2020 absolutely love the staff, everyone is open and pleasurable to speak with, any maintenance issues are handled quickly.. eager to recommend to anyone!
Richard Springsteen
Aug 9, 2022
I visited Cortland Phillips Creek Ranch yesterday and Demetrius gave me a tour of several models which he thought met my needs. They were all really nice apartments and I would be happy with any of them. His enthusiasm and professionalism were outstanding and I enjoyed the visit!
faith parker
Aug 9, 2022
I no longer stay there but my time at Cortland was pleasant. Friendly staff, clean grounds and anytime I had an issue it was always taken care of. My wife, daughter and myself enjoyed the pool and I even used the grill a couple of times! We also enjoyed the "adult" nights they had where we got a chance to go to the clubhouse and mingle with other adults and meet our neighbors! Nice quiet complex.
Demetrius Parker, Sr
Aug 9, 2022
We recently moved here. Marilyn helped with all formalities with lease etc. through email and online channels. Lot of open space and park and lake nearby. Amenities are good except movie theatre is expensive. Overall good experience
Navin Solanki
Jul 26, 2022
Our air conditioning wasn't blowing cold air this evening 7/25/2022 after dinnertime. After calling the service phone number, Alex gave me a call and came out to replace the capacitor within 15 minutes. He was very friendly and courteous and was able to resolve the issue quickly. Thank you so much!!
Austen Christensen
Jul 25, 2022
Our A/C went out on Sunday 6/19, and Ronnie was able to fix the issue within an hour or so. He was very friendly and courteous and explained the issue with the unit. Thank you so much for the excellent service, especially on these hot summer days!!
Austen Christensen
Jul 25, 2022
Great well-maintained community. Quiet, well-built units with thick walls, rarely hear my neighbors and sometimes forget I am in an apartment building. Maintenance is quick to resolve issues.
Will McKinley
Jul 22, 2022
Joshua and Chris were very helpful !!
R G
Jul 5, 2022
Our A/C went out on Sunday 6/19, and Ryan was able to fix the issue within an hour or so. He was very friendly and explained the issue with the unit. Thank you so much for the excellent service, especially on these hot summer days!
Austen Christensen
Jun 19, 2022
Ronnie Meshell is the service technician that was send to fix my washer , dryer vent and balcony door shutters he was very polite, very professional and knows what he was doing. When he finished his work he cleaned up the area and take the trash with him. Great job Ronnie and thank you for your service!
Hirut Woldeamanuel
Jun 17, 2022
I want to give a huge shout out to the service manager, Thompson. I submitted a work order on Saturday afternoon for my air conditioning not working. Thompson was at my door not long afterwards. He was kind, compassionate, and knowledgeable. He had the AC back up and running in no time! His service was excellent! Thank you again Thompson!
Melanie Gilbert
Jun 12, 2022
We had an emergency maintenance request on Friday (06/03) because our AC broke. Alex Stephens came to fix our AC and he immediately figured out what the problem was. He was able to fix it and he waited for almost an hour (attached his computer to the outside unit, checked numbers, etc.) to make sure that it really works. He was really nice and did a great job. Thank you!
Klara Duarte
Jun 6, 2022
Great place to live.
Jagadishwer V
Jun 4, 2022
My Uncle lives here.
Zex Scal
May 22, 2022
Ronnie Meshell came to replace my kitchen faucet and bathroom sink drain. He was very polite, very amiable and did a great job overall. He left the areas very clean and took the trash with him!
Pranked 25
Apr 14, 2022
It was nice I liked
Ranu Mathur
Mar 7, 2022
Find young man respectful and sweet. Made me for comfortable a smile. Thanks Courtland for your helpful tech’s
Feb 10, 2022
Survey
I had a power outage for part of the apartment leaving me with no internet. It was at night time and I left a urgent message and Alex responded to the issue right away and came to the apartment to fix the issue. Thank you for your help!
Jin Young Kim
Jan 27, 2022
I had a power outage for part of the apartment leaving me with no internet. It was at night time and I left a urgent message and Alex responded to the issue right away and came to the apartment to fix the issue. Thank you for your help!
Jan 27, 2022
Survey
I was looking for a new apartment and needed to move within a month. I setup an appointment online and when I arrived I was greeted immediately. Seth took me on a tour even though it was hideously cold outside. He was very professional made sure all my questions were answered with a positive attitude. The apartments were nice and had the amenities I was looking for but I ended up going with another apartment complex due to bang for your buck pricing. I will remember Cortland properties in the future if I ever need to move again.
James Greenwood
Jan 21, 2022
Excellent work by Ronnie.
Jan 21, 2022
Survey
We just moved in. & so far so good 😊
Dolly Shah
Jan 5, 2022
Miriam Sapon is the best housekeeping she always give a big smile and friendly.
Alejandra Morales
Dec 8, 2021
I just moved in to Cortland Phillips Creek Ranch and I love it here! Joel showed me around and made the process buttery smooth. My apartment was clean and is amazing. The community is nice and quiet and a great place to live!
James Comer
Dec 1, 2021
Just moved into Cortland a few weeks ago. The staff has been amazing. Especially Seth , Nathan and Marilyn. They have answered every question and have made the move as easy as possible for me. The amenities are great and the location is perfect.
Tyler Main
Nov 8, 2021
I had a great experience with the leasing staff while touring! Super friendly and knowledgeable.
Brenda Perales
Nov 3, 2021
Ricky Woodard, Very professional, well experienced service, Thank you
Nov 3, 2021
Survey
Very professional team, prompt service and great community! I have lived here for a year and love it!
Miriam Sapon
Oct 28, 2021
Beautiful community, staff is very helpful & professional. We love it here!
Madacen Maribo
Oct 27, 2021
Great Management team and location!
Janet Cardona
Oct 27, 2021
Love the golf simulator, pool and Food Truck Thursday's!
MaCrOsisFaiR
Oct 27, 2021
I lived at Cortland Phillips for almost 3 years. I recently moved out since I bought a house. I really enjoyed living there. It is a very dog friendly apartment complex with great amenities. The staff is awesome and very responsive. Seth was always so friendly and informative. He always made me feel like a valued resident. I definitely would recommend Cortland.
C H (Xtina214)
Oct 27, 2021
I lived here for 2 years and I loved the staff and the community. Amenities are in good condition and they're very responsive when it comes to service request!
Seth Nicholson
Oct 26, 2021
Fantastic living conditions. The maintenance crew always works fast and efficiently. This community has a very friendly environment. Lived here for 2 years and had no problems at all!
J. Stritch
Oct 26, 2021
After living here for over a year I have to say I love it. Service team is speedy and the office is nice. My roommates love all the events and the food truck!
Jace Wagley
Oct 26, 2021
I have lived at this community for almost 2 years! This is an amazing community. The leasing management and service team are wonderful! If you’re looking for a new home, I highly recommend Cortland Phillips Creek Ranch! You’ll love it here!
Demetrius Parker
Oct 26, 2021
Love living here. It’s so peaceful
Joel Tapia
Oct 26, 2021
loved living here gym was amazing and staff always quick to act
orlando dumas
Oct 26, 2021
Ronnie is amazing! We have had issues with our AC for year now and he was so very attentive, after hours, and refused to leave until we have cold air blowing in our home. He throughly cleaned our entire AC unit room from all the cluttered, built up dust that accumulated over time. He said he would come back the next day to assure that everything was permanently taken care of, rather than the temporary fixes we have had in the past. 10/10 Ronnie is the best.
Aug 12, 2021
Survey
Jarrett Bell called before heading this way to look at the problem, was very professional. He explained the problem and fixed it very quickly. Very professional young man great asset to Cortland
Lupe Rangel
Aug 11, 2021
Jarrett Bell called before heading this way to look at the problem, was very professional. He explained the problem and fixed it very quickly. Very professional young man great asset to Cortland
Aug 11, 2021
Survey
Jarrett Bell, service Technician for Cortland Phillips Creek Ranch took care of our service request on August 11th . Jarrett was very helpful and professional when I requested additional maintenance assistance. Jarrett took the time to retrieve and provide us with an additional toilet tissue roller and also replaced a ceiling light that was missing. These additional requests were not in the original request but Jarrett was very helpful, professional and accommodating.
Aug 11, 2021
Survey
Jarrett Bell, service Technician for Cortland Phillips Creek Ranch took care of our service request on August 11th . Jarrett was very helpful and professional when I requested additional maintenance assistance. Jarrett took the time to retrieve and provide us with an additional toilet tissue roller and also replaced a ceiling light that was missing. These additional requests were not in the original request but Jarrett was very helpful, professional and accommodating.
Norma Martinez Vasquez
Aug 11, 2021
My experience at cortland is great , Service Tech David goes above and beyond to resolve any issues, and polite
Power Pest Control
May 17, 2021
Great living experience in this Cortland apartment. Highly recommended!
Anonymous
May 12, 2021
Apartments.com
I have lived in 3 different units here at Cortland and each one has been better and better! I love the location and service.
Resident
May 5, 2021
Apartments.com
I love living at Cortland Phillips Creek. There are so many places to walk my dog and neighbors are so friendly. I cant wait to grill at the pool this summer and make some friends!
Resident
May 5, 2021
Apartments.com
Service Tech David always goes above and beyond to resolve any issues, and he's always super quick, polite, and very friendly!
Mursal Naimi
May 4, 2021
I appreciate Cortland Ranch Apartments they got me into an apartment at a great deal that I could actually afford and made my move in smooth. If I do put in service request it is promptly taken care of within 48-72 hours depending on weekends.
Anonymous
Apr 26, 2021
Apartments.com
Love the location! The complex has a spacious open feelthe buildings are not crowded together and there is ample close parking....
Anonymous
Mar 31, 2021
Apartments.com
We have been living in the community for the past 14 months without a single maintenance issue. It's a great place to live for families with kids. The apartments are spacious and have a great floorplan and the management team is wonderful to work with.
Current Resident
Mar 30, 2021
Apartments.com
Living at Cortland PCR is wonderful. The staff and customer service are the greatest. Beautiful apartments grounds and amenities.
Anonymous
Mar 24, 2021
Apartments.com
David restrepo is very helpful and the service issues were resolved almost instantly after creating a ticket.
ravikumar mariserla
Mar 19, 2021
Cameron took great care of us in a kind and professional manner. We love the layout and the property. Great service!!
Anonymous
Mar 16, 2021
Apartments.com
Cameron really went above and beyond to get us in a new apartment home after we sustained major damage from the winter storm of 2021 at another Cortland property. We are so pleased with the excellent customer service and look forward to enjoying our new home!
Anonymous
Mar 16, 2021
Apartments.com
Service Tech David came to fix the dryer vent hose and replace some light bulbs. He was fast, and friendly, excellent at customer service! Thanks David!
Lalo Puente
Mar 9, 2021
Great community and staff specially Amanda, resolved any questions regarding our lease before and during. I enjoy living here, they're very fast at responding when maintenance requests as needed. The only two complaints I have is the parking availability near the main pool, always have trouble finding a spot. Second, when I call I always have the bad luck of no one answering. I end up leaving a voicemail, but they're really good at following up by the end of the day. Love that there's Walmart and tom thumb on the next street. One inconvenience, is the parents thinking it's okay to allow their children to play in the parking lots, when there's a park available of 5 min walking distance by most. Other than that, recommend this property!
Maria Olivares
Feb 5, 2021
Service Tech Cody Webster came to fix the ice machine in my freezer. He was fast, knowledgeable, and excellent at customer service. His love of dogs put my best friend at ease. His covid safety practices eased my mind as well. 5 star service.
Danny
Feb 4, 2021
David Restrepo is always helpful and goes above and beyond!
Gloria Martinez
Feb 3, 2021
Cody Webster with the maintenance team was great! Was as helpful as he could be. Our dishwasher had stopped working, but he’s working on getting us new parts for it.
Jason Foley
Feb 3, 2021
I have to take the time to acknowledge Amanda Whitley and David Restrepo. They are always so helpful, patient and go above and beyond!
Gloria Martinez
Feb 3, 2021
Mi opinión sobre la propiedad la hizo cambiar alguien de el servicio de mantenimiento llamado David Restrepo y esto lo logro atendiendo mis inquietudes y teniendo siempre la mejor actitud y disposición ante los residentes y la comunidad es alguien que se ve que quiere y siente su trabajo good job David
Jose Angel Rojas
Jan 27, 2021
I had a great tour experience with Cameron! He seemed very knowledgeable about the property and answered any and all questions I had. He gave an awesome tour and I loved the apartments. Highly recommend.
Mackenzie Burns
Jan 16, 2021
We recently moved to Cortland Phillips Creek Ranch and really enjoyed it so far. Cameron was extremely helpful with any questions I had and made my moving process so easy. Maintenance is very responsive to any requests and the entire place is very well kept.
Nikhil M
Jan 15, 2021
AMAZING! The staff and amenities here are lovely! We just moved here from out of state and Cameron has been SUCH a big help he has been absolutely amazing. The place is so quiet and clean its even better than we could have imagined.
Amber Edwards
Jan 10, 2021
I have applied for leasing a Apartment in Cortland Philip Creek Ranch. Cameron was very helpful and ensured a pleasant experience during our leasing process. We have looked apartment by Video door in that Cameron make sure we get complete details about apartment. As we are moving from Florida He gave great details about surrounding area which was helpful. I will recommend this community for great service from community staff members.
Deepak Deshmukh
Jan 8, 2021
David restrepo was awesome with the service. He quickly came in after we needed help and fixed everything quickly.. Honest and sincere man! That's a 5 from me
Annan Al-Jararheh
Jan 7, 2021
I experienced an issue with my washer. David Restrepo, was my tech. He was quick to respond, followed all COVID protocols, and very courteous.
Danielle Vincent
Jan 7, 2021
David Restrepo from the maintenance team is great at what he is doing and goes extra mile. I had maintenance issue which he resolved along with something which was not only part of the original service request. That’s the service which any customers would appreciate.
Ghanshyam Patel
Jan 6, 2021
Cameron was extremely helpful during the leasing process and has continued to follow up since I moved in. Amenities, customer service, maintenance team all 5 stars.
Alexander Gartside
Nov 21, 2020
It is the best place my daughter lives there and I love their office and maintenance staff
Yanteh Casasola
Nov 10, 2020
Me encanta vivir aqui! Todos los trabajadores son tan lindos y atentos con. todo lo que necesito arreglado. La piscinas son tan bellas y la comunidad siempre se ve Limpia. Me encanta todo de aquí (:
kassidy Estrada
Nov 5, 2020
First I want to start off by saying I love living here! There are so many great things they offer for us like we have 2 gyms. The people at the office are so sweet and kind they always treat me with respect and make me feel welcomed. As well as the maintenance team always comes and fixes anything I need they are so amazing 10/10 recommend to live here.
Tiffany Saxxe
Nov 5, 2020
Michael is so incredibly kind, polite, and helpful. He has the most amazing work ethic-not only does he do an outstanding job on the property, but he also takes the time to help residents when they are in need of assistance. Recently Michael offered to assist me and carried three cases of water up to my door. Thank you Michael! Thank you Cortland PCR!
Anonymous
Oct 12, 2020
Apartment Ratings
It's a great place to live, the staff is great. David is great guy for any all maintenance issues. I'd request him.
Kirk Ryken
Sep 14, 2020
Cortland Phillips Creek Ranch has been amazing place to call home with the level of service provided by the maintenance team Rodolfo has always provided top notch customer service every time we called a request in maintenance will make or break for me. I can truly say I am glad to call Cortland Phillips Creek Ranch my home.
Shannon Morgan
Sep 10, 2020
I love living at Cortland Phillips Creek Ranch. My favorite thing to do is go for a swim in the relaxing pool, grilling with friends and sitting on my spacious patio and unwinding after a long day.
Madison Kauffman
Sep 10, 2020
I love that there are plenty of places to walk my dog Lolli and the park behind the property is so convenient to take my kids to play. Frisco school district is a bonus.
Jennifer Nagy
Sep 10, 2020
My roommate and I loved living at Phillips Creek Ranch, very beautiful property with friendly staff. Madison was very helpful when I got transferred to Michigan for my job. When I transfer back next year I will definitely move back to this complex.
Tanner Morris
Sep 10, 2020
Rodolfo - a Maintenance service technician provided prompt and courteous service to fix the dishwasher. Rodolfo wore proper gears required due to COVID-19 situation. He was extremely professional, and answered to all the questions while working on the service order. I highly recommend Rodolfo for any maintenance related services.
Pranali Bhatt
Jul 21, 2020
I highly recommend anyone looking for a great place to stay to take a Serious look at Cortland Phillips Creek Ranch. We are pleased to be residents here a Cortland. Our requests are always treated as priority and the team here makes it a point for our satisfaction to be met. Ashely the front office manager has been an huge addition to their team. Chima was great during our internal transfer. He has provide excellent service the entire process. Vincent the service manager has been the backbone to why we renewed our lease. Rodolfo an service technician also poured valuable information to our family. His advice allowed us to save $500 annually on our energy bill. He recommended services that will kill 98% of bacteria, viruses, and allergies in our home. This service is incredible and I highly recommend you becoming a resident.
Kenny Hewitt
Jul 6, 2020
Excellent quality of service Provided by gentlemen Rodolfo Vargas and Aldo Garcia
natalia sposito
Jul 1, 2020
Totally impressed with the Cortland PCR Staffs at leasing office. Amanda and Chima were patient enough to answer all our questions and was able to get us what we asked for. Of course, the apartments are Neat!!
V U
Jun 29, 2020