Austin has been beyond helpful! He is so kind, communicative, and flexible. Austin has consistently been willing to help whenever I've needed it.
Mar Beck
Aug 4, 2026
Austin has been incredibly helpful throughout the move, and I’m so grateful for everything he’s done. He has stepped in to help me on so many occasions, always with a positive attitude and a willingness to lend a hand. His kindness, reliability, and generosity have made a stressful process so much easier. I truly appreciate all of his help.
Marlo Beckman
Aug 4, 2026
I’ve had a great experience with Aertson Midtown so far. The property is beautiful, well-maintained, and the move-in process was much smoother than I expected. A special shoutout to Austin in the leasing office, who was incredibly helpful throughout the entire process. He made all of the move-in logistics easy to navigate, stayed responsive to my questions, and did a great job onboarding me to the community. His professionalism and willingness to help made what could have been a stressful experience feel seamless. If you’re considering living at Aertson Midtown, I’d definitely recommend checking it out. The team has been welcoming, and my experience has been excellent from day one.
Shyam Shah
Jul 24, 2026
I’ve lived here for a few years now and this place definitely has its ups and downs but I have never been disappointed by the staff. Especially the cleaning team (Mercedes has always been the loveliest, most hard working person who makes my day every time I see her) and maintenance (Antwan has been genuinely my hero over these years - he makes great conversation and always gets my many requests done. I cannot thank him enough for holding my place together)! I genuinely cannot express how much I appreciate them. I’ve noticed that since we’ve had a few changes in management - things have of course changed with how the staff work. Recently I’ve noticed them being able to talk a little less and being more stressed out about very high demands. It makes me a little sad that they are being pushed to do so much more when they don’t have enough support and everything was doing well before. I worry that with such a big building and so few support staff that we are stretching them thin and it won’t be sustainable for t
Renee Smith
Jun 23, 2026
Incredible service! Mercedes, Erich, Antwan and the whole property management/cleaning and maintenance team are so helpful. 5 year resident.
SLEEPTLKER
Jun 3, 2026
Antwan was GREAT!! We’ve had him come by for most of our maintenance requests and he always gets it fixed so quickly and efficiently. On top of that, he’s also one of the nicest guys in the building and super professional.
Lily Rose Sorensen
Mar 23, 2026
Antwan did a great job!!
Sammy K
Mar 23, 2026
The service was excellent, and the maintenance person was very kind and quick with the repair!
Kamaal Malak
Mar 23, 2026
Antwan was amazing! Not only did he replace the part causing an emergency plumbing issue within minutes of me reporting the issue, but he also noticed another problem (that I thought was normal) and fixed that as well. All in < 20 minutes at the end of his shift. Super grateful he’s part of the Aertson team!
Alana
Mar 19, 2026
Antwan and Larry with maintenance were above and beyond. I’ve never had so much help from an apartments maintenance team, I couldn’t have accomplished everything without them! Love
Amy Alsup
Feb 19, 2026