For those who read reviews, the negative reviews of Winthrop West Apartments are all from 2016 or earlier. That staff is gone! The current staff is awesome. I highly recommend you call them and get to know them. We did and are loving the experience.
Michael Blair
Jan 27, 2023
We would like to thank Cindy and Brittany for their help in finalizing all agreements and for their introducing us to the complex, showing us our new apartment, and helping us with our entry fobs that were not operational. We welcome you are looking for a new place to join us at Winthrop West. PS. We also noted how clean the grounds are compared to our previous apartment experiences.
Michael Blair
Jan 25, 2023
I L♥️VE living in Winthrop West! Management staff is extremely friendly and helpful. Maintenance requests are completed quickly. Community is quiet and well kept.
Amy
Jan 24, 2023
I've been living here for about 6 years. In the last four years Daniel and his staff been the best. If need to ask a question about something minor in my apartment unit or something major they try their best to get it done as quickly as possible. Sometime there come fix one thing and something else goes wrong and they work on it right away. One thing I can always say they never tell me no they can't do something they always say let me see what I can do to get it done. Daniel has been an excellent manager over his team and I see he brought in a newcomer this year. I see one of his team is leaving that have been a good in our community as well.
bede Sturdivant
Nov 16, 2022
Daniel & Luis are always super respectful & helpful. They always go above and beyond to make sure everything in my apartment is okay. Literally the BEST Maintenance I've ever had in a community! 1000000 stars if I could. Brittany In the office always Goes above and beyond to help with any questions or concerns that come up. Everyone in the office is very understanding and all for the people. Love the new company Cortland and everyone that came With them!!!
Mariah Sanchez
Nov 9, 2022
Being at Winthrop West is like being on vacation. The community is quiet, and safe. One special feature is that it is within walking distance of at least 12 restaurants and several supermarket chains. Several parks and public buses are also a short distance away..
Harland Henry
Nov 9, 2022
I have lived here over two years now. I have enjoyed my stay. I like that there are people here that will take care of anything I need. Maintenance is always available if there are any problems. If I have any questions Cindy is always there to give me answers. All of this and the location can't be beat! Everything one would need is within walking distance.
Jon Herp
Nov 9, 2022
Love living at this complex!!! Vey peaceful, clean and friendly. The maintenance staff is always fast and efficient!!
Carla Gifft
Nov 9, 2022
Great staff and place to live
Jasmine Washington
Nov 8, 2022
I had a concern about black mold in my apartment. I emailed Brandi who was acting manager for our residence at the time. She immediately sent a crew and the maintenance team to investigate. They replaced my AC unit and cleaned my vents, they also repainted all of the discolored vents. Maintenance is always kind and professional, there are only 3 of them right now and they do the best to come in a timely manner. My advice is to stop calling the main office (they never answer anyway) and reach directly to a manger via email or phone or just flag them down if you see them. They will usually take a few minutes to check out the unit really quickly before giving their opinion. Daniel has always made sure to call before he entered the home and if someone new was dropping by he made sure to give me a heads up with an accurate description so I was comfortable. Living here hasn’t been all bad, it’s been kind to me and they’ve gotten better under new management. :)
Cassandra Silva
Nov 8, 2022