I’d like to take a minute to say how awesome the staff here at Winthrop West. The maintenance team is the best. I have contacted maintenance twice in the last 2 weeks for minor problems. How quickly they arrive is beyond amazing, yesterday I sent a request because my toilet was leaking, at around 12:30 went shopping, came back at 2 and already fixed. Would definitely recommend Winthrop West. It’s so quiet here, that when I do hear a noice, I jump. 🥹
Sheryll Silva
Jul 26, 2024
While I’ve only been here for a little over a week, I can say that Britney was absolutely fantastic in both touring and helping me get my lease. The management’s response time is quicker than expected. I will follow up after I’ve lived her for a few months to really be able to give a full review. As of now, I would highly recommend Winthrop West.
Adrianna Elmore
May 24, 2024
Brittany was very friendly and answered all my questions and concerns.
Marlon Watson
May 15, 2024
The maintenance gentleman came in really quickly from after I put in my maintenance request. And got everything fixed to my satisfaction
Joseph Noziaire
May 8, 2024
The stars of this complex are the maintenance staff! Anthony and his team are always extremely fast to respond regardless of the time of day
Vincent Giuliano
May 6, 2024
I just finished my tour with Brittany Stroud, and I cannot say enough about what a wonderful, informative experience I had here. The grounds are beautiful, and I had the opportunity to chat with several residents who all shared how happy they are here. The 1 bedroom I viewed was well kept and had all of the amenities I was looking for. I want to add that my experience was truly enhanced by Brittany’s warm, vibrant personality. She is very clearly a resident favorite here, and she genuinely added something special to the experience that made this feel like a home. Thank you!
Abby Hask
May 4, 2024
There was lots of room for me and my family we enjoyed our stay very much can’t wait to come back next time would recommend.
Apr 23, 2024
Apartments.com
There was lots of room for me and my family we enjoyed our stay very much can’t wait to come back next time would recommend.
Apr 23, 2024
We have been at Winthrop West for about two months now and have loved our experience. The ladies in the office are always willing to help! We haven't had to put in a maintanence request but Anthony, the maintanence manager seems very knowledgable and we know we're in good hands. I would recommend Winthrop to anyone looking for a great sense of community and with a team willing to go above an beyond.
Apr 22, 2024
We have been at Winthrop West for about two months now and have loved our experience. The ladies in the office are always willing to help! We haven't had to put in a maintanence request but Anthony, the maintanence manager seems very knowledgable and we know we're in good hands. I would recommend Winthrop to anyone looking for a great sense of community and with a team willing to go above an beyond.
Apr 22, 2024
Apartments.com
By far the best, most reliable, friendly and outgoing personnel. If need anything done ask for Dwane, or even if you need someone to talk to in the morning’s to pass time by he’s the man. S/O to Winthrop west & their employees. 5 stars all around
Jeremy Vega
Apr 8, 2024
I had a meeting with Britany Rains at this property. She was excellent. she was actually scheduled for a meeting with another client but she went above and beyond and helped me with all of the questions that I had and all of the needs that I needed to get the best information possible for this property. she was very knowledgeable and very open and forthcoming with information. I felt that I could trust her and I felt that she really wanted to help me find the best place possible for me. even though I was a little bit looking for the place that I needed it. She still took the time out gave me her undivided attention, even if she didn't have anything for me at the time I wish there were more agents like this. .
Mccatty
Mar 28, 2024
the staff and community are all so great. lots of leaves on the ground at this time but that is the only thing.
Feb 23, 2024
Apartments.com
Moving to a community that puts you first is the goal and this place really does go past all expectations.
Feb 23, 2024
Apartments.com
the staff and community are all so great. lots of leaves on the ground at this time but that is the only thing.
Feb 23, 2024
Moving to a community that puts you first is the goal and this place really does go past all expectations.
Feb 23, 2024
want to move to a place where its safe and welcoming come here. these people are made for the job. they be on top of everything less than 48hrs to respond. even tho i dont live there. i have seen how fast they act and with such kindness i am impressed.
Anonymous
Feb 22, 2024
Apartment Ratings
Great!
Therese Stemm
Feb 22, 2024
Location is everything this area is close to everything and very close to the main free way 301 I am deciding if I want to move in this one or the Riverview location down the street. this one just has everything I need in walking distance.
Anonymous
Feb 22, 2024
Apartment Ratings
Winthrop is the best!
Therese Marie
Feb 22, 2024
I love it here . The staff is amazing
Hunter Emborski
Feb 22, 2024
Staff is awesome love crystal . Just absolutely love her 🥞
Eric Bad
Feb 22, 2024
Amazing staff both brittneys Were amazing, helpful and friendly. I definitely recommend to definitely come here !!
Lupita Duran
Feb 22, 2024
This is a great place!!! I love the staff!! Brittany does her thing.
Mike Castaing
Feb 22, 2024
Place is beautiful, and management is the best. If you want a comfortable place to live with understanding staff I HIGHLY recommend.
Josue Hernandez
Feb 22, 2024
Winthrop West Apartment Complex truly exceeds expectations. From the well-maintained facilities to the responsive management team, every aspect of living here is exceptional. The spacious apartments are modern and comfortable, offering a true sense of home. The amenities, such as the pool and gym, are top-notch. The location is convenient, with easy access to shops and restaurants. I highly recommend Winthrop West to anyone looking for a fantastic place to call home.
Seth Shartzer
Feb 22, 2024
Have you ever dreamt of an apartment being a home. Well this is the place for you. The staff, facilities, and overall quality are extremely exceptional. I highly recommend Winthrop West and the next apartment for you!
Nicholas Allen
Feb 22, 2024
The front staff is amazing. They are always so helpful and extremely nice. They care about the residents and always make fun events. The maintenance guys do a great job as well.
Feb 22, 2024
Apartments.com
Really like visiting this community the staff are very hopeful, welcoming and nice. I’ve never been to a place so quiet before. I see kids being able to play outside and enjoy themselves without any interruptions.
Anonymous
Feb 21, 2024
Apartment Ratings
Brittany Stroud always goes above and beyond! I do love that the management and maintenance call us by our first names. It does make living here feel more personal.
Tracy Henderson
Feb 21, 2024
First of all, I would like to say that this apartment is highly recommended, and it is very convenient around, such as banks, supermarkets, schools, restaurants and so on! Also, the staff here are friendly and professional! Especially Brittany! She solved all my questions and troubles! Very patient!
Riverview
Feb 21, 2024
It was such an awesome experience getting to tour the community the other day with Crystal. She was fun and answered all of our questions.
Layne Alkire
Feb 21, 2024
We really enjoyed touring the community and Crystalynn took extra time to answer all of our questions and make us feel welcome. Would definitely recommend
Logan A
Feb 21, 2024
Nice, responsive, and clean
David Sanders
Feb 21, 2024
Was a very good visit and the staff was helpful and friendly with a beautiful community
Demetrius Ford
Feb 21, 2024
We’ve recently moved into Winthrop West about a week ago & by far the most pleasant experience ever! The neighborhood is super quiet & the fact that they are pet friendly was a plus for our fur baby! Both Brittany’s in the office are amazing made the process of moving in a breeze when we first moved in we had a hiccup with our oven racks but they were on it within mins Brittany was at our door with the racks. We never had to be place on hold their response times for answering the phones & emails are super quick! Absolutely happy with the whole process from start to finish.
Yesenia Mercado
Feb 20, 2024
This is the best apartments I’ve ever lived in the maintenance team is awesome day or night if I call they are there I would recommend these apartments to everyone who is looking I promise they won’t be disappointed
Feb 20, 2024
Apartments.com
I am so happy to be apart of a community like this. the staff are unmatched! Very amazing people.
Feb 20, 2024
I am so happy to be apart of a community like this. the staff are unmatched! Very amazing people.
Feb 20, 2024
Apartments.com
This is the best apartments I’ve ever lived in the maintenance team is awesome day or night if I call they are there I would recommend these apartments to everyone who is looking I promise they won’t be disappointed
Feb 20, 2024
The Maintenance team here led by Tony has been one of the greatest benefits of living here. My AC broke and Tony had it fixed in less than an hour. They were most professional and respectful.
Feb 20, 2024
Apartments.com
The Maintenance team here led by Tony has been one of the greatest benefits of living here. My AC broke and Tony had it fixed in less than an hour. They were most professional and respectful.
Feb 20, 2024
Dealing with the staff is extremely pleasant, they were knowledgeable, friendly, respectful and took care of whatever needed to be done. Much better than my previous apartments.
Shane Medley
Feb 20, 2024
Clean atmosphere amazing neighbors
Game Genie
Feb 20, 2024
Love it here absolutely beautiful community and even better staff!
Eazy Layered
Feb 20, 2024
Beautiful community! And the management is amazing!!😊
Robyn Reyes
Feb 20, 2024
Beautiful place and the best team maintenance !!!!
Mary Piloto
Feb 20, 2024
5 star staff. what a wonderful team. I will not be moving in here but everyone should know that the customer service here is excellent. The way they all care and is ready to assist you with anything!!
whiteone131@yahoo.com
Feb 20, 2024
Apartment Ratings
My brother stays here and I am relocating back to this area in about a month. Both “Brittney” girls in the office made me feel at home right away. Had a chance to meet some maintenance guys when they took care of my brother’s beeping smoke alarm. Like you ordered jimmy Johns. Super fast! feels unreal how easy being here seems because of what they do for you. like replace normal lights and AC filters regularly. Such a big difference from where I live now. I recommend 100 percent and already signed up for my new apartment next month.
Sarah Harlie
Feb 12, 2024
The best staff ever and the manager crystal is so understanding and went above in beyond for us your employer should know what a good staff y’all have
Caleb Harvey
Feb 9, 2024
The staff is extremely nice and responds right away. Some areas are a little run down and the buildings need a new paint job but over all I think it is a wonderful place. The staff has helped us so much. Bri is extremely nice and cheerful, she is always addressing my concerns.
Abilene Granillo
Feb 6, 2024
The management and maintenance staff always greet me with a smile and great attitudes. Very friendly and family oriented atmosphere. There’s always special events to participate in.
Eric Reed
Feb 2, 2024
Maintenance is fast and great to work with. I recently had a problem with my hot water heater, Dwayne came right away and explained everything to me and what me was doing (I received a new water heater). He was professional, polite and knowledgeable. We need more people like him around.
Mary Dove
Feb 2, 2024
Brittany is amazing staff member
Daniel Zawbah
Feb 2, 2024
I love the office staff and the events
joseph noziaire
Feb 2, 2024
I really like this safe community!!
Digital Ninjajake
Feb 2, 2024
They go above and beyond with anything my family need no matter how big the task or how small. I'm happy to call winthrop west my home.
Ashleen Melendez
Jan 31, 2024
Very professional Knew what she was talking about Excellent customer service Very welcoming Great if your looking for somewhere nice and calming
Nicolas Shuler
Jan 27, 2024
Winthrop West has been a great place to call home, it is so conveniently close to most stores and Management has been really great !!!!
Kathryn Curry
Jan 22, 2024
I LOVE VISITING THIS community,,, THE staff ARE FREAKING AMAZING.srevice staff are always working hard and the office girls are Awesome. They are always very knowledgeable and helpful even if you not a resident.
Anonymous
Jan 19, 2024
Apartment Ratings
These people really know what they doing here. I have not experienced anything like this with the customer service.
Jan 19, 2024
Apartments.com
We’ve been at Winthrop West for about a month and love it so far. It already feels like home!
Jan 15, 2024
Apartments.com
My brother stays here and I am relocating back in a month.Both Brittney girls in the office were cool. Had a chance to meet some maintenance guys when they took care of my brothers beeping smoke alarm. feels unreal how easy living here seems because of all the things they do for you.
Jan 10, 2024
Apartments.com
I am so impressed with how clean they keep the pond and the community in the whole. The staff here are just amazing they go above and beyond to make sure all needs are met and everyone is happy. I couldn’t be happier with the overall experience.
Anonymous
Dec 7, 2023
Apartment Ratings
Great Place! Safe Environment!
MohYah
Nov 9, 2023
The maintenance team has been doing an awesome job the property is looking the best I’ve ever seen it
Marcus Amey
Nov 8, 2023
The staff here is amazing, they keep the facility very clean and well kept, highly recommend!
Aidan Johnson
Nov 8, 2023
The managers and maintenance team here are the best! They go above and beyond to make sure people are taken care of! Great place to live.
Nikki Kilhoffer
Nov 8, 2023
Great staff and community! Everyone is very friendly and helpful on site :)
Lindsay Henry
Nov 8, 2023
Great Location and clean property Love Winthrop!!!!!
Kev Cruz
Nov 8, 2023
Brittany is so helpful and always willing to go above and beyond
Jaron Wright
Nov 8, 2023
I want to thank the team at Winthrop west for their tier one service. Such an incredible place to call home.
Jason Causey
Nov 8, 2023
I love the residents events we always have fun. I have been coming to them all I. Happy tk be apart of a place like this. Cassie and Brittany are awesome!!
Nov 8, 2023
Apartments.com
Winthrop west has a great team and it’s in a prime location. Would recommend to anyone looking for a new place to call home.
Nov 8, 2023
Apartments.com
Winthrop west is a great community!
Chandler Chapman
Nov 7, 2023
Winthrop West has a wonderful and friendly staff.
Rita Chapman
Nov 7, 2023
Winthrop West has the best maintenance team hands down!
Angel Duran
Nov 7, 2023
Winthrop West is a great community and the staff has been great!
Keven Cruzado
Nov 7, 2023
Winthrop West is in a great location and has great customer service
Kelsey Storlien
Nov 7, 2023
Winthrop West is a great place with a great location!
Paula Linn
Nov 7, 2023
I just wanna say how amazingly professional and organized the apartment is as well as the cleanliness that came with it. The women that work there that I had spoken to are extremely diligent and always looking for a way to better the environment and the community that they work in. The maintenance are also thorough. The way they handle business is how every place needs to be ran!
Brianna Bocardo
Nov 7, 2023
Winthrop West staff has been great! Keep up the great work! Ty
Brad Hood
Nov 7, 2023
Great apartment complex! Great maintenance staff! Excellent customer service!
Steven Bogo
Nov 7, 2023
Living at Winthrop West Apartments is one of the most convenient and friendliest places I've ever lived. The staff at the office Heather,Cassie and Brittany are Awesome, also Anthony and the maintenance crew are very professional and get things done in a timely manner. We are enjoying our stay.
Frankie Lama
Nov 7, 2023
I love the maintenance team here. They are on top of things and get to you quickly.
Nov 7, 2023
Apartments.com
Very welcoming, beautiful place to live!
George Grauling
Nov 7, 2023
Call me crazy… but Winthrop West has the BEST pickleball courts in the area. I love this sport so much and am so thankful to have this amenity so close to my apartment. I hope to get a league going so I can recruit more people in the area to enjoy it as much as I do! Thankful for such a great apartment complex with even better amenities.
Nov 7, 2023
Apartments.com
Winthrop West Community is by far one of the best places because of the staff! Thank you for hard work and timely service.
Nov 7, 2023
Apartments.com
I am a resident of Cortland/Winthrop west apartments for a little over a year now, I absolutely love it!! To start the service manager, Anthony and his maintenance crew are the best.They are quick, and very respectful as well as getting every job done as soon as possible. The Girls in the office are helpful ,kind, caring. Heather is the manager and she makes the community welcoming. Brittany hosts the bingo nights and the paint and sips and all the other events. The parties are awesome and we always have a great time, pics to follow. Cassie is very welcoming and nice. Always smiling and ready to go, a leasing guru! You will love it here!
Donna Ricottone
Nov 7, 2023
Winthrop West is a great community and has an outstanding team!
Nov 7, 2023
Apartments.com
Winthrop West is a great community with an awesome staff!!
teddy chambers
Nov 6, 2023
A great place to live, I’m very happy with the staff and the community as a hole!
Šęñdø
Nov 6, 2023
I would like to thank the incredible team at Winthrop West. Truly top notch service!
Callan Adlai
Nov 6, 2023
My family and I generally wanted to get an idea of what it would be like if we wanted to live in this complex and Cassie was so sweet with giving us all of the details that we needed. Thank you so much once again for your help!
V-Heart Tramel
Oct 18, 2023
Staff is very friendly and it has been quiet so far. We have been here almost a month now. It is a great location, you are near everything! We had issues so far that are maintenance related but most were solved the next business day. There were things broken or not working when we moved in. If a cleaning crew came in they did not thoroughly cleaned. I'm not sure of the state of the unit before the last tenant left to know if they cleaned anything at all. The lint trap in the dryer was so full it was almost stuck in the dryer and dog hair was caked on some of the doors and on the ceiling fans. There is dust on the vent in the bathroom that the painters just sprayed over it. I am glad maintenance got these things fixed right away. Other than the issues we have had it has been great place. The gym needs to be updated or the equipment needs fixed/replaced.
Bryan Lindenberger
Oct 14, 2023
Jahlil is one of the best employees he was very nice and sweet and respectful he fix everything in my apartment that needed to be fixed in a timely manner and had great communication skills thank you Jahlil
Aniya Bynum
Oct 11, 2023
Overall, living in this community is quite comfortable and convenient.
Oct 11, 2023
Apartments.com
Excellent service. Recommended 100%. Maintenance Technicians with very good experience, disposition and communication. Excellent work by comrade Lenin. just like the rest. Very grateful for your service.🤩
Ariagna Trujillo
Oct 10, 2023
Tony was an awesome help. Very friendly!
Justin Dee
Oct 9, 2023
Was amazing
angel perez
Oct 9, 2023
Beautiful property! Cassie gave us an amazing tour. She was supportive and very informative.
Lauren Larkin
Oct 9, 2023
My tour with Cassie was great! She’s so informative and helpful. Beautiful property
Jason Flack
Oct 9, 2023
4pF ..Great place to live
Varis Hammond
Oct 9, 2023
Jahlil Johnson did an amazing job he is a very hard and dedicated worker, he presents himself in a very respectful manner and is a blast to be Around! But overall he does very quality work.
Ben Buchanan
Oct 9, 2023
Amazing experience! The service manager Anthony is awesome! Great communication!
Jacob Jones
Oct 9, 2023
I recently came to this community I must admit I was very impressed by the veiw coming from Texas I haven't seen this much florage. Upon entering the grounds they were very well kept very clean. The units were very well maintained and welcoming. Again I am very impressed 👏Come on out and take a little tour You'll find the staff very warm and inviting, very knowledgeable, aslo very attentive to your needs. Don't just take my word for it, come on over and see for yourself
valerie stroud
Oct 9, 2023
very good attention from Lenin and all the property workers. Recommended 100%.
Alaen José Trujillo Chacón
Oct 9, 2023
Cassie was so welcoming during my tour and she really knows her stuff! I loved the pool & the location is perfect. She went above and beyond, to make sure all my questions were answered. Very patient and kind, highly recommend!
Michael Bradberry
Oct 9, 2023
After an exhaustive search Heather showed us the most beautiful apartment, the floor-plan was exactly what we had been looking for. The grounds and amenities are top notch, we loved the pool. The customer service and responsiveness to our needs is unmatched. Thank you Heather!
Dennelle Morris
Oct 9, 2023
A big thank you to the maintenance guy Jahlil Johnson!
Selena Palacios
Oct 9, 2023
Everyone was friendly when they interacted with me
Robert Garcia
Oct 9, 2023
Jahlil was very courteous and helpful. He did a great job and I wanted to make sure to to post a review
the official sellout
Oct 9, 2023
The service manager Anthony is great!
Danielle Gilson
Oct 9, 2023
Jahlil was very helpful and attentive, he took care of all of my needs and made sure i was satisfied with the job he had done.
hector _nunez
Oct 9, 2023
Anthony has been nothing short of incredible. His communication is outstanding and is the hardest worker I've seen in the industry. I am looking forward to working with him and the great staff at Winthrop West!
Travis Burgan
Oct 9, 2023
Service manager Anthony is awesome!
Cy Storlien
Oct 9, 2023
Great place to live. The Staff and Management work very hard. Maintenance staff, especially Jahlil are always very professional, kind, and hard working.
Neo One
Oct 4, 2023
I have to say the maintenance team here is awesome. Anthony and Jaleel (might be spelled wrong the tall guy) were next door when I heard them talking about a leak, I had been having the same issue so I got their attention, and told them my issues, they assured me that it would be taken care of. Also I had another little problem (my laundry room door wouldn’t close properly). They came in right then and fixed it. Awesome team…
Sherry Silva
Oct 2, 2023
Winthrop is a great place to live and Brittany is amazing and always there to help.
Anbra Braxton
Sep 25, 2023
The service manager Anthony is great. I had an issue that was resolved rather quickly and very professionally.
Dizzle Dailey
Sep 25, 2023
Great staff and top class experience. Really made things easy
T.J. Giordano
Sep 25, 2023
Anthony the service manager, was incredibly helpful with all my needs!
Skyler Ford
Sep 25, 2023
We have been living at Cortland/ Winthrop West Community for about a year now, we are moving from one apartment to another, its been a great transition. .First and foremost the Service Manager Anthony and his team are AMAZING!! They aim to please!! Brittany is the Resident Manager is absolutely AWESOME! She is always courteous and greets everyone with a smile ..The girls in the front office are helpful,respectful as well as everyone within Cortland/Winthrop West!! Just wonderful living here. PS A Special Thank you to Jahlil aka Jah for his kind and professionalism on his jobs, he is a tremendous asset to Cortland as well and deserves recognition, Again, Thank you!! Donna and Frankie
Donna Brace
Sep 23, 2023
Cassie is amazing start to finish. So patient. Very knowledgeable. Great experience
Amber Pierce
Sep 17, 2023
We have been living at Cortland/ Winthrop West Community for about a year now, we are moving from one apartment to another, its been a great transition. .First and foremost the Service Manager Anthony and his team are AMAZING!! They aim to please!! Brittany is the Resident Manager is absolutely AWESOME! She is always courteous and greets everyone with a smile ..The girls in the front office are helpful,respectful as well as everyone within Cortland/Winthrop West!! Just wonderful living here. Donna and Frankie
Donna Brace
Sep 15, 2023
The maintenance team is absolutely amazing. They go above and beyond to make sure everything is at its best.
Melixa Gonzalez
Sep 14, 2023
Exceptional Service from Jahlil - A Skilled and Professional Maintenance Man Rating: ⭐️⭐️⭐️⭐️⭐️ (5/5 stars) Review: I recently had the pleasure of having Jahlil, a remarkable maintenance man, assist me with some repairs in my home. I must say that my experience with him was nothing short of outstanding. Jahlil's professionalism, dedication, and exceptional skills truly made a lasting impression. From the moment Jahlil arrived, it was evident that he approached his work with a strong sense of purpose. He was not only respectful and down to earth, but he also maintained a high level of professionalism throughout our interactions. I appreciated his courteous demeanor and the way he respected my home and those around him. Jahlil's commitment to excellence was evident in the quality of his work. He tackled every task with precision and efficiency, ensuring that everything was done right the first time. I particularly want to commend him for replacing an appliance in my home. He not only completed the job flawlessl
J
Sep 8, 2023
I came from a horribly, mismanaged property down the street. Winthrop West has redeemed my faith in good people.the PM ladies are so wonderful and I pray to God all 3 of them and the maintenance team stay! The team knows their residents, provide weekly, monthly and seasonal community events. The pm staff are professional and very positive in working with residents to make sure each tenant quickly has what they need. This is a rare environment! Neighbors are friendly and speak and dog owners are very responsible in picking up after their dog. The apartments are well maintained and quiet. Very well managed property. So very glad I chose to live here.
Susan Mcmillan
Sep 7, 2023
Anthony's the best!
Christian B
Sep 1, 2023
Best Maintenance Service within a 24 hour call after move in. Service Technician: Jahlil Johnson, was very attentive, personable handle request immediately with such a great smile.....
Monica Rivers
Aug 29, 2023
Winthrop West has so much charm! Both the community and the team. The office team greeted me with warmth and excitement! There were a couple of maintenance guys in the office and they were very attentive and interactive with us as well. Feels like home!
Joy Yoshihara
Aug 26, 2023
The maintenance service is great. I simply put my request in, and Jay came over fixed it in a very timely and professional manner.
Jon Herp
Aug 23, 2023
Anthony Rains is the best ever!!
Dan Storlien
Aug 23, 2023
I moved in less than a week ago and I've enjoyed every minute living here. The management staff is great Jessica, Cassie and Brittany did an amazing job making sure me and my family were moved in and felt welcomed. The complex is clean, quite and has some really nice admenitites. The location is within walking distance from almost anything you may need Walmart, Publix, Resturants and differnt parks . They also do special things for the renties like food trucks, dog walking clubs and others. Anyone would be happy to call Winthrop West home.
Deshawn Rembert
Aug 18, 2023
Cassie was super helpful and very in depth about the details of the apartments we toured. She made our experience easy and comfortable.
Camron Kloosterman
Aug 10, 2023
Cassie was a great tour guide, extremely helpful with any questions, and made it super comfortable and welcoming.
Tina Sumner
Aug 10, 2023
10/10 very detailed and Cassie deserves a raise for walking in them heels
Jordan Shamberger
Aug 9, 2023
we had an electrical fire in our water heater last night maintenance came out and replaced it with a brand new one the next day. we really appreciate it! thank you Jah and Tony!
Donovan Moreau
Aug 9, 2023
Wow! The most genuine and caring group of people we’ve come across. Very impressed with this team!
Lisa Varney
Aug 8, 2023
I was having trouble with my disposal. They gave me quick, professional help. I requested help Sunday night; they came in the very next morning. New one installed and working fine.
Jon Herp
Aug 7, 2023
Amazing experience with the team at Winthrop! They really go above and beyond and take pride in the community!
Troy Yoshihara
Aug 6, 2023
The property has a new manager. She brings a lot of energy and enjoys interacting with the residents. She does not sit behind closed doors as the previous manager had. Cortland has also brought on a new maintenance supervisor. He also has great energy and has made a commitment to bring the property up to Cortland standards. There are plans for adding a fourth member to the maintenance team. This will be a positive move in keeping the property up. The changes recently made in staffing have already shown to be a great plus for the property as compared to previous. If the trend continues I will definitely return to referring family and friends to the property.
Christopher Doherty
Aug 6, 2023
I just had a tour with Cassie and she went over and beyond! This is my first time moving out and she broke everything down for me. I’ve been through a few apartment complexes and out of all of them, Cassie has secured my decision to proceed forward with Winthrop West. 100% recommend!
Christine Irizarry
Aug 5, 2023
Anthony went above and beyond to help out. Great job!
Terrell Browning
Aug 4, 2023
Technician Anthony Rains! Thank you for assisting me. Your attention to detail and professionalism was outstanding. Thank you again!
Blake
Aug 4, 2023
If you’re looking for a smaller complex, comfortable, easy access to the interstate, look no further than this place. The staff is great, go check it out. You shouldn’t be disappointed.
Alan Wadsworth
Aug 4, 2023
A quaint complex; ideally located…close to grocery stores, convenient stores and the interstate, this complex is sure to please. Check it out for yourself!
Vivica Wadsworth
Aug 4, 2023
Jonathan Stephens is awesome! Best maintenance tech in both customer service and knowledge.
Robin McDermond
Aug 4, 2023
Jonathon was great. Y’all are lucky to have him. If I was management I would give him a big raise!
Joe Stephens
Aug 4, 2023
Jonathan Stephens customer service is the best
Danny Hopkins
Aug 4, 2023
Such a beautiful place! Love everything about it. The staff is so attentive and kind. 10/10 would recommend.
Dustin Ballard
Aug 4, 2023
Jonathan was the definition of professionalism and had everything squared away in no time flat.
Benjamin Peinhardt
Aug 4, 2023
Love this complex! Great staff.
Shelby Cheshier
Aug 4, 2023
Wonderful place.
Joffre Hunter Cheshier
Aug 4, 2023
Mr. Rains did a great job! Seems very knowledgeable and I appreciate him taking the time to get this done. Very quick and efficient. A plus, or 10 out of 10 service! Excellent, definitely recommend if you want to live somewhere where people actually care on upkeep and maintenance.
Marco Canales
Aug 4, 2023
Anthony and his maintenance team are the best! Quick, efficient, and knowledgeable. My issue was fixed with no interruption to my daily schedule.
Shane Turner
Aug 4, 2023
Shout out to the maintenance team especially Aaron I always see him at the compactor working hard making sure everything looks clean around that area. Thank you, Aaron.
Anthony Lopez
Aug 4, 2023
New Service provider at Winthrop West, Anthony, is great! Nothing beats quick and friendly service. NOTHING!
Desmond Lowery
Aug 4, 2023
Aaron is such a hard worker and is always kind and has a smile on his face!! Thanks for being awesome!!!
Commander Games &RandoVideo
Aug 3, 2023
Best place and service hands down!
Nikki Kilhoffer
Aug 3, 2023
Anthony came to my apartment today for a service call and was very professional and he did a great job
Marcus Amey
Aug 3, 2023
I was very impressed with a gentleman I spoke with , Anthony Rains , when I had questions or concerns very helpful. Love the apartments!
Khris Rains
Aug 3, 2023
I really appreciate Anthony Rains for helping with the couple issues in my apartment. He arrived in a promptly manner, was courteous and professional. I really appreciate the staff and quality at Winthrop West.
Austen Crowder
Aug 3, 2023
Great service especially from Aaron, he always does a great job and cleans up after he is done.
Christina Whitman
Aug 3, 2023
Aaron is very knowledgeable and attentive, great experience with him .
Hayley Whitman
Aug 3, 2023
One of the best experiences I’ve had hands down. Aaron was one of well respected young man he assisted with everything I asked of him and he made sure everything was in great shape. Thank you for all the hard work Aaron!
Aaliyah McKenzie
Aug 3, 2023
Great job! Nice guy.
Jennifer Shouse
Aug 3, 2023
The staff and community are great, highly recommend!
Britney Rains
Aug 3, 2023
Best place to live! Brittany is so helpful and always happy!!! All the office staff are incredible!!
Sadeet Cooper
Aug 2, 2023
Such a great and friendly atmosphere. The ladies in there are always friendly and happy to help with any issues.
Elias Pena
Aug 1, 2023
Enjoyed playing bingo at the clubhouse. Brittany did a wonderful job!!
Marianne Anderson
Jul 29, 2023
It was a nice time and fun thank you very much got to meet my neighbors had a wonderful time must do it again
Julia Molina
Jul 28, 2023
The staff are amazing, from the front office to maintenance. Everyone is so prompt and always willing to help.
Ianna Jones
Jul 26, 2023
Great place to live
Varis Hammond
Jul 26, 2023
This community has such a relaxed “home” feeling. I love all the mature landscaping and the pool area! The team there was very welcoming and made me feel extremely comfortable. Definitely recommend!
cayla Middleton
Jul 19, 2023
Cassie at Winthrop West did a great job when we stopped in for a tour! We did not have an appointment but she immediately sat down with us and helped us to decide which floor plan fit our needs. She explained the leasing process thoroughly and was very transparent about what the apartment has to offer. Although we decided to choose a different property due to proximity to work, Cassie was an amazing representative - knowledgeable, friendly, and patient answering all of our questions. Thank you!!
Megan Sears
Jul 19, 2023
Nice place to live. The staff is great. Living here for 6 years and it is a nice place to call home.
Joanne Lockard
Jul 6, 2023
Friendly family oriented community. The staff are very helpful and courteous. They always think about the tenants.
Jul 5, 2023
Apartments.com
Brittney is super sweet Makes game night fun Her energy makes it even more exciting. The vibes was good and positive. It was really nice to engage with the community. Looking forward to game night again
Janice
Jun 30, 2023
Daniel, Luis, and anthony are exceptional at what they do they care about maintaining the property and keeping everything up to date and clean. Love working with the entire Winthrop west family. Thank you for exceptional work ethic and care
anthony rosino
Jun 30, 2023
I had a a good experience touring this apartment. The lady was supper friendly and was able to walk us through cost and we were able to see an example unit.
Anastasiya Marra
Jun 22, 2023
Great viewing of the apartment. All my questions were answered and the area overall is very lovely for the price range.
John Towey
Jun 22, 2023
Prime location! Very quiet as well.The maintenance team is the truth! My guy Jah comes through! He was able to put the fan up quick and effectively with no issues.
Spencer C
Jun 16, 2023
Jahlil replaced our fan quick with no problems.
Sulema Vasquez
Jun 16, 2023
We had an issue with our ice maker. Jah came with a brand new one a day later! We really appreciate how polite and attentive the staff are here. Thanks again!
Donovan Moreau
Jun 15, 2023
Amazing customer service at the front desk, beautiful scenery and pool as well!
Mikayla Gibson
Jun 15, 2023
Move in was pretty simple. Customer service so far is on point.
Anthony Vo
Jun 15, 2023
Tour was amazing!! Brittany is definitely the one you want to talk to if you want to move here! Community is beautiful and quiet and the staff is so nice!!
Bria Griggs
Jun 15, 2023
Very peaceful community the employees in the office really care about you personally I loved it ask for Brittany she is amazing
Herman Lamar
Jun 13, 2023
Awesome place to live the staff is great and fast to help with anything you need. Had some maintenance problems that needed to get fixed and Andy came by and fixed everything the same day I called great service
Franklyn Torres Muniz
May 25, 2023
The staff was very sweet and so far living here has been very nice.
Justin Friedel
May 24, 2023
The staff has been amazing , we just moved in and I had an issue with my stove and they have started taking care of my issue! Im grateful for the quick responses !
Sierra Valdes
May 23, 2023
So far so good! I’ve transferred from a very bad apartment complex that didn’t wanna help me fix my maintenance issues for over 2 years and once I’ve moved here everything has been fixed asap and they staff is AMAZING! Brittany has been so helpful to me and my mom for our move in! And Jessica as well they both have been checking up on us and making sure everything is ok! I really appreciate this apartment complex for families I strongly recommend they have everything here! Again thank you guys for all the hard work you do to accommodate your residents we really appreciate it! ❤️
adaia ortiz
May 6, 2023
The management team is involved with the tenants, which is so sweet. Whenever we need maintenance, they’re on it. We have so many events like poolside yoga or pet meet-ups. And some that pertain to holidays, of course. We have a Mother’s Day “Muffins and Mimosas” party coming up and each mother gets a free succulent. Are you kidding me? How can you not love that? They supply doggy pick up bags and trash stations to pick up after your pet. It’s great. They even have a trash service for everyone to have their trash bin emptied. All you have to do is leave it on your front step. Lemme tell ya, I appreciate that after a day of hard work. Management’s effort shows and it’s comforting to know that they care.
Areanna Feliciano
Apr 24, 2023
I felt a feeling that hasn't been shared for quite a while,I'm delighted to be here,quite still , you can hear, & feel the breeze....looking forward to meeting the team, you keep this place what it is,"fantastic
nathaniel harris
Apr 21, 2023
These apartments are well kept. Maintenance does a great job keeping the grounds cleaned up and garbage area organized.
Steven Rivera
Apr 21, 2023
Nice apartments. Maintenence does a great job keeping apartments up to par and the grounds clean.
Mainegirl87 L
Apr 21, 2023
fantastic place to live in. quite and well maintained. great spots to hang with family and friends like the pool area which reminds me of a resort. also great view to walk you dog.
Jennifer Ivette Diaz
Apr 20, 2023
Amazing place to live in. The view is Fantastic and quite for walks with ur dog. Pool looks like a resort with plenty of places to hang out with friends and family. 10 out of 10
Rolando Trujillo
Apr 20, 2023
Since Cortland took over the property everything has improved dramatically. I have lived here for years under countless property management companies and finally things are the way they should be. From the office staff to maintenance staff all the employees are great. It's a bonus to have so many fun activities to take part in. Thanks Jessie, Brittany, Daniel and the rest of the staff!
Kristen Tilrico
Apr 20, 2023
I am updating my review to reflect the new property management, Cortland. I have lived here for about 7 or 8 years and been through countless management companies but no one has been as great as Cortland. They truly care about the property and the residents and go above and beyond to make sure everyone is happy. The property hasn't looked this great in years. All of the activities they have are a great bonus to living here. Special thanks to Brittany, Jessie, Jahlil, and Daniel for all you do!
Kristen Tilrico
Apr 20, 2023
It’s a nice place to live
Donovan Moreau
Apr 19, 2023
This property has been on the move!!! Lots of new improvements to the staff!! Shoutout to the maintenance staff for getting work done ASAP!!! Jahlil was also very helpful and understanding !!
1way. Kane
Apr 19, 2023
I have loved living here! They are so attentive to all of our needs as residents and very hands on. Lots of great activities to include the residents as well
Dana Utley
Apr 19, 2023
I had a great tour with Cassie! She’s so knowledgeable and welcoming!
Makayla Morgan
Apr 19, 2023
03/15/2023 was my move-in date and I have to say, Brittany has made this entire process such a pleasure! She has really went above and beyond to make sure any questions or concerns were satisfied. The apartment renovations came out better than expected and I cannot express enough how much I appreciate Brittany’s fast responses & communication. She was very professional and welcoming the whole way through. I’m very excited to call Winthrop my new home! Fast services and welcoming energy. Love, love, love how they have monthly community activities and events!
kiara engleton
Apr 19, 2023
I’ve been at the complex for five months now. The staff has always been friendly and very easy to approach. In particular, Ms. Brittany. She’s a ball of joy and a ray of sunshine. She always engages with all residents and staff with an upbeat and positive attitude. It’s refreshing. She exceeds all expectations if a staff member. Very knowledgeable as well. I was assisted by her and Jaleel of the maintenance staff. My vehicle’s battery died right in front of the office while getting mail. They gave me a jump and kept my mind at peace during a stressful time (as I was running late). They are both a joy. New management has shown the same type of friendliness.
Eric Reed
Apr 19, 2023
Jessi was extremely helpful, and answered all the questions we had. Definitely recommend, great customer service is hard to come by. 😀
Irene Suero
Apr 19, 2023
Cortland Riverview has been very helpful and professional in the office and Maintenance that's on time everytime!!
Eddie Rivera
Apr 19, 2023
Jessi gave me such a nice tour the other day! Great service!
Max Scott
Apr 19, 2023
Property looks clean and well maintained management is very helpful Jahlil Johnson does a great job at maintaining property and Keeping nice and neat
Benjamin Buchanan
Apr 19, 2023
The property’s look amazing it is well kept and maintained, Jahlil Johnson does a excellent job and takes great pride in his work.
Jay2 Smooth
Apr 19, 2023
Jessi gave me a great tour. Beautiful place to live!
Nolan Scott
Apr 19, 2023
jessi gave me a great tour, looks a great place to live
DL Suvux
Apr 19, 2023
The maintenance team is the best! They are so nice and respond to any issues quicker than any other complex I’ve lived at
Jessica Roberts
Apr 19, 2023
I love it here, fantastic customer service, its such a community that comes together
Makayla Vardon
Apr 19, 2023
I moved in almost 3 weeks ago and honestly at first I thought I made a huge mistake. The oven door was literally falling off its hinges. The ice maker didn’t work washing machine didn’t work dryer took 3 hrs to dry. BUT. All my concerns have been addressed in a very timely manor. It’s very quiet here and I love that. The staff is amazing , especially Brittney. I look forward to meeting my neighbors. The only complaint I have is whoever painted my apartment, left paint splatters EVERYWHERE. But yes I would definitely recommend living here. Oops just realized my last name is wrong on google. Last name is Silva
Sherry Williams
Apr 19, 2023
Everyone is always super helpful and responsive with any questions and concerns.
Kylee Buffardi
Apr 19, 2023
I'd to send a shoutout to amazing Daniel Lopez Maintenance manager. He has been in the community for around 6 years through all the changes of staff and likecompanies. Mr Lopez have stuck it out with us, shows that he's hardworking, determination man. Mr. Lopez made sure his communication of what need to be repair is clear. He always helping people when they need something, even at the last minute. If he can't get your repair done right away , he will honestly let you know when he can. He will call, texting or knock on door, just to make sure that you are aware that he did not forget you. He have built amazing team of young mens. His leadership show through these guys, that all you got to do is show up work and get the job done. Jaheim Johnson started over a year ago as a service tech. He is a level headed, energetic young man. Who has shown his growth as learning new task at hand in a complex. When he your home he always speaks ask how you're doing, is there anything else that you need. It never day I don't
Tabita Sturdivant
Apr 19, 2023
I like to send a shoutout to amazing Daniel Lopez Maintenance manager. He has been in the community for around 6 years through all the changes of staff and likecompanies. Mr Lopez have stuck it out with us, shows that he's hardworking, determination man. Mr. Lopez made sure his communication of what need to be repair is clear. He always helping people when they need something, even at the last minute. If he can't get your repair done right away , he will honestly let you know when he can. He will call, texting or knock on door, just to make sure that you are aware that he did not forget you. He have built amazing team of young mens. His leadership show through these guys, that all you got to do is show up work and get the job done. Jaheim Johnson started over a year ago as a service tech. He is a level headed, energetic young man. Who has shown his growth as learning new task at hand in a complex. When he your home he always speaks ask how you're doing, is there anything else that you need. It never day I don
Tabita Sturdivant
Apr 19, 2023
Absolutely beautiful property 🥰 Shot out to Jahlil Johnson for being one of the many staff that provides great service to the community!!!
Lashawn Johnson
Apr 18, 2023
The staff is super nice and helpful. We got to view the property without prior notice. They were more than happy to show us around, answer all of our questions and take all of the time we needed. Thanks
Anonymous
Apr 18, 2023
Apartment Ratings
Fast and easy move in. The office workers were amazing and very well informed. Property it self was well maintained and very quite.
Rolando Trujillo
Apr 18, 2023
Working with Cassie is always a phenomenal experience. She is responsive, timely, trustworthy& not to mention VERY knowledgeable about her field of work. I am thankful for her help and my fantastic experience with Cortland because of her.
Farrah Nelson
Apr 18, 2023
Amazing facility! Really loved Cassie Zec! Give her a raise!
Alec Zec
Apr 18, 2023
Came to see a 3 bedroom apartment today and was very pleased with the neighborhood as well as the apartment. Also, highly recommend speaking with Brittany. She explained everything very well and left no questions unanswered.
Cathy Massaro
Apr 18, 2023
This place is an excellent community. I love the staff here and they are always helpful! I enjoy being a tenant here. I would recommend this place to anybody to live here! Jennifer Bradburn (Ferro)
Jen Bradburn
Apr 18, 2023
The staff is extremely attentive and hard working, Aaron is a 10/10 service technician
Rogelio Cabrera
Apr 18, 2023
Wonderful staff and atmosphere! Really well kept and awesome location!
Samantha Curran
Apr 18, 2023
Daniel goes above and beyond. He’s very selfless and makes sure that everyone in the community is alright.
Jordan Cortez
Apr 18, 2023
It is such a friendly place, Daniel Lopez, he is a great person and an incredible professional, always attentive to the details of the entire complex, very detailed and helpful. Just like his team they are great people, Thank you Daniel keep up your great work.
Miguel angel Dorta
Apr 18, 2023
Winthrop West is a very beautiful community!
Janice Colon
Apr 18, 2023
excellent property! the maintenance people are very clean and friendly. Daniel is one of the best.
Sebastian Ortiz
Apr 18, 2023
Welcoming your! Answered all my questions
Cheyenne Reed
Apr 18, 2023
Winthrop West is an Awesome Community! 👍
juanita bachiller
Apr 18, 2023
Great staff! very understand and patient . You’d be glad to live here!
Azai
Apr 18, 2023
Great service!!!! Much respect for jahlil Johnson💯
Outsouth Stain
Apr 18, 2023
Outstanding attitude of the staff. Maintenance is constantly professional and positive
Jailbird
Apr 18, 2023
Love this place great home to live and the community is great as well 10/10 Jahlil johnson is a great help too👍🏾🤩
Jay
Apr 18, 2023