So far our experience has been great! Attentive management, staff, and maintenance. Friendly neighbors and great with pets. Strong sense of community We had an issue with our shower valve and the maintenance man Edward came after hours to shut off the water, then returned back next day with a new part to replace the broken one. Awesome service!
Apr 13, 2021
I love my place, our community, the environment is neat! and management and team are very nice and professional.
Apr 13, 2021
Edward responded quickly to my maintenance request and took care of the problem, and all was done with a smile.
Apr 10, 2021
I have lived here since June 2014 and have appreciated how they have made us feel like respected and cared for tenants.
Mar 31, 2021
I just want to know how to do this review. It looks nice, love the community
Mar 10, 2021
When I first rented my apartment at The Preserve, I loved it there. You got a great size apartment for a decent price. I rented there because of Josh and Ciera. They were awesome. I enjoyed living at this complex and miss it everyday. The maintenance staff was amazing, and such a nice guy.
Dec 22, 2020
Elder is absolutely wonderful. Friendly and excellent at his job. Everyone loves Elder. He needs a raise!
Mary Alice Hood
Sep 28, 2020
I moved into this complex last February and absolutely love it! I am single and have several friends who are Plano Police officers and when I told them where I was moving they all told me that it was a great complex and they were rarely called here for incidents while they were on patrol. Best decision I ever made! The entire office staff and maintenance are awesome! They continue to improve the property by painting the buildings and building a dog park. I highly recommend this property!
Sep 18, 2020
I have lived at The Preserve for 3 years and just renewed my lease. The location is ideal and enhanced by the adjoining nature preserve. Plenty of trails for walking, jogging or exercising your dog. The Preserve is a well landscaped mature complex. Many of the apartments overlook the adjacent nature preserve which creates a natural environment. Courtland has taken on the task of methodically upgrading each of the units. This is in addition to repainting the exterior of all buildings and walkways, creating a dog park and improving other amenities. All of this contributes to a pleasant and peaceful apartment atmosphere which is unlike surrounding complexes. The maintenance crew (led by Dennis and Elder) is prompt and professional. I have never had a problem. They take pride in their work and show a genuine interest in acquanting themselves with the tenants. Since Courtland began managing the property at the beginning of 2020, onsite management (led by Yardley, April and Amber) has been very responsive, friendly
Sep 16, 2020
I highly recommend, the staff was super helpful and i love the cleanliness of the apartments.
Sep 11, 2020