Jay, Adolpho, David, Gregory, Chris, the rest of maintenance are great, wonderful and professional. If they can't fix they will get a wonder tradesman to come in and investigatie the situation. The front office ladies are also very nice and will work with you on all subject matters.
Nov 24, 2020
This property is beautiful! I am thinking of moving here in the near future after having my sister in law show me around. The property is very clean and friendly (especially maintenance staff). I’ve noticed that the team are very helpful when you need them. My sister in law had pest control done in her apartment by Adolfo and his supervisor, Jairo, and they were both friendly and professional with their job. I would recommend this property to future residents.
Nov 9, 2020
I’m sooo grateful n appreciate all the support and help from Jay, maintenance supervisor and his awesome maintenance team! They’re the friendliest, kindest and so willing to come whenever I have needed maintenance services at our apartment (5-106) .. My mama, granddaughter and I from the bottom of our hearts are truly thankful for all they’ve done for us and continue doing to make our home a safe and happy home! Thank you guys Rebecca (Empanadas on Me)
Nov 9, 2020
Beautifully property with a friendly maintenance team that are always smiling and helping residents and maintaining the grounds clean, a good place to call home!
Nov 9, 2020
I've lived here for about 3 months now & I have nothing but good things to say about this complex & staff. I would recommend living here to anyone. The view, lake, pool and little beach is unlike any other!
Nov 6, 2020
I am super pleased with Jay from maintenance who always services my maintenance requests in a timely manner! He is very professional and efficient. I am happy to be living here.
Nov 5, 2020
It’s few and far between genuine customer service still exists these days, however, my experience at Harbor at Lake Howell was above and beyond just that. I felt like I was visiting with family. After visiting so many other places I was so impressed with everyone who works there I decided to move in. Since then it’s no doubt I made the right decision as my expectations have been exceeded. Great job to Dayana, Maria and Erika and office staff along with the superior service and pride Jay and the Maintenance has shown.
Nov 3, 2020
I am moving in early November so I will update once moved in. But I had to write about the entire application process and signing the lease process as it was a little bumpy as I have multiple 1099 contracted jobs and it's hard to show that income. BUT, Dayana was AMAZING in making sure I was getting what they needed for income and the correct things submitted. She is literally the reason I chose to apply when I toured and why I was able to get approved and was able to sign my lease just last week. I am so excited to be moving to this community and I could not be more thankful to Dayana for ALL of her time and help.
Oct 12, 2020
I have lived here since April, and I have to say it is the best apartment community I have lived in my entire life, I have lived in MANY apartments in my time. The front office is amazing. Always there when we need them. Maria, Lelia, Dayana, are always making sure that the residents are happy with their community. The front office management also set's up community events such as "food truck wednesday". Who can beat a night without dishes! The maintenance staff, run by Jay, is the most attentive group of personable maintenance in my history of living at apartments. Chis and Gregory always have a smile on their face, and honk "hi" on a daily basis. I feel like I live in the "Cheers" community at times. Service requests are completed just as soon as I get them in. More serious issues are taken care of without hesitation. They are respectful of my home (even wear masks and gloves when asked), and clean up when they are complete. There is not maintenance staff better!
Oct 8, 2020
It’s been Two years leaving at The Harbor. The office management Erika and Maria and the girls had been working and providing all the information needed to go thru in this difficult times. I thank the maintenance staff for working promptly and resolving the situation that I had with the air conditioner. Keep up the good work!!!!
Oct 7, 2020