Since I've moved into this community back in Oct.2018 I have nothing but a great experience. The front office staff/team to include Erika the manager, Maria, AJ and the always greets you with a smile Dianna, have all been respectful and assist me whenever there's a need to be meet without questioning. The service team which is lead by Jay has always been there for ever need from the smallest to the not so small request submitted. They get the job done right away, I cant say enough about the service guys here on property like Chris, Gregory, Adolpho and the other guys. Each year that my lease is due I renew it without hesitation due to I don't know where I would move to and get the same hospitality and treatment and the same square footage that I am currently getting here at The Harbor at lake Howell
Aug 2, 2021
I’ve lived here since February and we love it! It has its quirks like all apartment complexes but overall I think this is the best in the area without paying an exorbitant amount! Maintenance is awesome and responsive. Anthony was our leasing agent and even though he was fairly new to his position he was amazing at getting us what we wanted and being patient with our many questions! I also like that the complex has a variety of residents of different ages. I left out one star for small things like the gate not always working and especially the dog park because residents let their dogs dig huge holes that make it sandy/gross and dangerous for anyone that wants to walk in there or play with their dog. Overall a nice place to live!
Jul 30, 2021
I have rented for over 20 years and moved around the country a lot, FL was the last place I wanted to be, and finding these fantastic apartments made my stay here comfortable! We absolutely love our apartment, on the lakeside overlooking the pool. We have been fortunate to have good neighbours with very little noise. Even our autistic son, who is noise sensitive, finds the neighborhood calm and relaxing when he visits. We have received exceptional service from both the service team. At the office and the maintenance team. I can not speak any more highly of the wonderful team. Of professionals if I tried. Especially Anthony! Anthony has been very instrumental and helpful in assisting us with just about everything. From tracking lost mail, when we lost our keys, arranging notary services, and checking our deliveries when we are away on deployment.. There are many places that claim to provide great service but Lake harbor really is the best place I have ever lived lived. The maintenance guys are just amazing. Wh
Jul 29, 2021
Jay, Adolpho, David, Gregory, Chris, the rest of maintenance are great, wonderful and professional. If they can't fix they will get a wonder tradesman to come in and investigatie the situation. The front office ladies are also very nice and will work with you on all subject matters.
Nov 24, 2020
This property is beautiful! I am thinking of moving here in the near future after having my sister in law show me around. The property is very clean and friendly (especially maintenance staff). I’ve noticed that the team are very helpful when you need them. My sister in law had pest control done in her apartment by Adolfo and his supervisor, Jairo, and they were both friendly and professional with their job. I would recommend this property to future residents.
Nov 9, 2020
I’m sooo grateful n appreciate all the support and help from Jay, maintenance supervisor and his awesome maintenance team! They’re the friendliest, kindest and so willing to come whenever I have needed maintenance services at our apartment (5-106) .. My mama, granddaughter and I from the bottom of our hearts are truly thankful for all they’ve done for us and continue doing to make our home a safe and happy home! Thank you guys Rebecca (Empanadas on Me)
Nov 9, 2020
Beautifully property with a friendly maintenance team that are always smiling and helping residents and maintaining the grounds clean, a good place to call home!
Nov 9, 2020
I've lived here for about 3 months now & I have nothing but good things to say about this complex & staff. I would recommend living here to anyone. The view, lake, pool and little beach is unlike any other!
Nov 6, 2020
I am super pleased with Jay from maintenance who always services my maintenance requests in a timely manner! He is very professional and efficient. I am happy to be living here.
Nov 5, 2020
It’s few and far between genuine customer service still exists these days, however, my experience at Harbor at Lake Howell was above and beyond just that. I felt like I was visiting with family. After visiting so many other places I was so impressed with everyone who works there I decided to move in. Since then it’s no doubt I made the right decision as my expectations have been exceeded. Great job to Dayana, Maria and Erika and office staff along with the superior service and pride Jay and the Maintenance has shown.
Nov 3, 2020