I wanted to take a moment to recognize two of your maintenance workers, Alex and Raphael. They came out to service a dryer that wasn't turning on and my breaker box which was making funny noises. They quickly diagnosed the issue as a faulty breaker and promptly retrieved the part which they did not have on hand. When they returned, I had left a note on the door letting them know to be quiet as my baby was taking a nap. I was contacted via text they were at the door and the two of them entered the apartment very quietly. They even worked very quietly which was a very pleasant surprise. My baby is a very light sleeper and didn't wake up one single time. I was thoroughly impressed by their service, friendliness, and level of professionalism. You should be very thankful and proud to have these two on your team. Please recognize them generously as they most definitely deserve it.

kevin mann

Google

From the moment my partner and I walked into the property, we felt very welcomed! We came in for a Walk-In tour as we were touring different apartments around the area and Cortland at Lake Howell was an instant “Yes” for us to apply. Our leasing consultant, Madeline, has been the one that helped us tour the property and has been helping us with the application process. The property honestly speaks for itself; it looks amazing and the apartment we toured checked off all of the boxes we had in mind! We haven’t moved in just yet, but we are beyond ecstatic to have been approved. (I will update my review once we’re settled in.) I cannot thank Madeline enough for making this such an enjoyable tour+leasing experience!! ❤️

Emily M (Emi)

Google

Gilbert was very helpful to us in searching for an apartment, giving us a great deal on one that checked every box in our criteria. Looking forward to moving in.

Pablo Espinal

Google

Madeline was very helpful and the property is beautiful!

Martin John van Gils

Google

My overall experience has been great. The staff is very friendly and seems to care about the tenants. However be more true full when giving information about a problem that hasn't been resolved. Thank you again for allowing me to express my thoughts about opportunities to help you improve your services to our community.

Verified Resident 1243274

Apartment Ratings

Finding a new place to live can be so difficult but the staff here have made it so easy! They are kind and will answer all of your questions!

Caroline Luksomboon

Google

This property is amazing. It’s beautiful and very clean. The customer service is superb! The maintenance staff are awesome too.

Midnight Stars

Google

My life has absolutely changed at Harbor by Lake Howell. Customer service here is outstanding. All of the staff here are so nice. Gilbert is outstanding. Maintenance here is amazing. Anthony is immaculate. Mads is out of this world. Everyone here is so nice!!!!

Confused Creations

Google

I came here for an apartment tour two weeks ago and boy am I beyond thankful I did. Madeline in the leasing office has been amazing to work with. I've rented in the past in this area and it was a nightmare, but with Madeline it was the best experience I've ever had. Simple application process that took less than 24 hours to hear back about. I would easily recommend the Cortland Lake Howell to anyone I know! Thanks again Madeline!

Kyle Scarnati

Google

Me encanta porque es muy limpia la comunidad, las personas de la oficina y manteniendo con muy buena actitud para ayudarnos y recomiendo a las personas que están buscando una zona tranquila, limpia y con muy bonita vista y recreación 100%👌

Beatriz Rodriguez

Google