Allyson was a great help. Very professional. She gave me a tour of the entire property and It’s very nice. She also answered every question that came to mind and must I add she’s quite beautiful definitely should keep her around.
Eric Harrell
Nov 1, 2024
Experienced a wonderful tour here today with Allyson! She showed me the neighborhood and had wonderful things to say as well, enjoyed the tour and i’m highly convinced! The lake caught my eye the most,it’s beautiful!
Julianna Rosa
Oct 30, 2024
La verdad este lugar me encanta. Si te gusta estar en contacto con la naturaleza, recibir buena atención. Dese el lesea office y todo el equipo de mantenimiento. El jefe de mantenimiento Joel es súper atento y está pendiente de cada detalle además de un excelente traductor. Las vistas, limpieza y organización en este lugar son imperdibles….💙
Nelymer Mendoza
Oct 26, 2024
Ms Allison did a magnificent job of giving me the tour of the property and if I could give her five more stars I would.
AJ Davis
Oct 25, 2024
We have lived here for 9 months and couldn’t be more pleased. The neighborhood is quiet and the people are nice. It’s a great vibe and I love that we are surrounded by nature. Everyone that works here is always very helpful. Maintenance requests are completed very quickly. I’m glad to be a part of this community.
lacee corrigan
Oct 23, 2024
The wine was amazing. Thank to the ladies in the office they are a pleasure to talk to.
Mandla Sibanda
Oct 23, 2024
I've had the pleasure of living here for close to two weeks now, the community is well maintained and staff are easily accessible and a phone call away. While the apartment was not as i would have expected at the time of move in Allyson Rolon from the onsite staff was very attentive and helpful especially in showing me around the community and addressing any issues within the apartment. Jedryk Mendez the service technician was quick to remediate any of the small issues at the time of move in and was extremely friendly and professional. My only reason for not giving a 5 star rating is that the master bedroom bathroom doors were painted very close if not the same day of move in and i have not been able to sleep in the bedroom due to the smell of paint fumes coming from the bathroom.
Christopher Perdigon
Sep 25, 2024
My family and I love it here. It’s a clean neighborhood for our kids and anytime I ask for help in the office or from maintenance we get great service. Allyson in the office made sure our kids had a great time at the last few parties, and even made parties just for all the kids this summer. Alex and all the maintenance guys respond fast the first time you need them. The entire staff is friendly and our neighbors are too. Last place we lived never made us feel comfortable, since we got here it’s always felt like home.
Sep 24, 2024
Apartments.com
My family and I love it here. It’s a clean neighborhood for our kids and anytime I ask for help in the office or from maintenance we get great service. Allyson in the office made sure our kids had a great time at the last few parties, and even made parties just for all the kids this summer. Alex and all the maintenance guys respond fast the first time you need them. The entire staff is friendly and our neighbors are too. Last place we lived never made us feel comfortable, since we got here it’s always felt like home.
Sep 24, 2024
I just wanted to take the time and to say thank you for being such a wonderful leasing consultant ally. You always have time to listen and to help. You made me feel like I was part of a community and not just another number. Which is very hard to find now a days. Whenever we have any issue or concern you always give us the time. You come quick with repairs and resolutions to solve them in the most expeditious of ways. So again I want to say thank you for you being who you are and for what you do. You are a wonderful person and a very professional kind leasing consultant
Jovani Ramos
Sep 20, 2024
Excellent comunnity to live, always paying attetion to resident's needs and questions.
Kevin Ocasio
Sep 19, 2024
Excellent customer service. Office and maintenance always respond on a timely manner. They go above and beyond. Very professionals. I sincerely recommended!
Yadira Rodriguez
Sep 19, 2024
Best complex in the area. Very clean. Maintenance is always prompt and efficient.
Tabitha Marcano
Sep 19, 2024
Excellent place to live, specially those who like the nature (trees and lake), and the personal really take care of the place.
Jazmin Mota Vargas
Sep 19, 2024
La oficina y el equipo de mantenimiento han sido súper atentos desde el momento en que aplicamos. El complejo ofrece mucha variedad entre 2 piscinas y gimnasios 24 horas hasta guaguas de comida todas las tardes. Ha sido una experiencia muy buena hasta ahora.Gracias Cortland.
Antonio Heredia
Sep 19, 2024
Went to visit a family friend. Community is clean and beautiful. Apartments close to a lot of convinient stores.
Jose Baezz
Sep 19, 2024
Excellent maintenance team 🫡
Jose Colon
Sep 19, 2024
Rafael was awesome, he was also very professional and he is very thorough! I’m glad he’s apart of the team!
Sep 18, 2024
Apartments.com
Rafael was awesome, he was also very professional and he is very thorough! I’m glad he’s apart of the team!
Sep 18, 2024
Moving to Cortland Lake Howell has been a very positive experience. What we like most is the calm and welcoming atmosphere that is felt throughout the community. It is a place where we truly felt at home from day one. Also, we want to highlight the maintenance staff, who are always very professional and efficient. Every time we have had a problem or maintenance need, they have responded quickly and with a very friendly and helpful attitude. It is a team that clearly cares about keeping the place in perfect condition and about the comfort of the residents. Josselyne, Rafael & our dog Icy
Sep 18, 2024
Apartments.com
Moving to Cortland Lake Howell has been a very positive experience. What we like most is the calm and welcoming atmosphere that is felt throughout the community. It is a place where we truly felt at home from day one. Also, we want to highlight the maintenance staff, who are always very professional and efficient. Every time we have had a problem or maintenance need, they have responded quickly and with a very friendly and helpful attitude. It is a team that clearly cares about keeping the place in perfect condition and about the comfort of the residents. Josselyne, Rafael & our dog Icy
Sep 18, 2024
Joel have been extremely Kind and helpful with me, even all the Cortland maintenance team have been. I amazed by the personalized support and genuine care. I would highly recommend this complex to any person searching for a valuable place to live in this area.
Laura Arevalo
Sep 12, 2024
Maintenance got us a new fridge super quickly, like next day. Rafael and Alex did a great job installing and was very understanding.
Jazmine Smith
Sep 12, 2024
I took a tour today of the property and Allyson was very accommodating. She showed me everything and answered all my questions.
Matthew Palladino
Sep 5, 2024
I really like living here. The services for the community like party, celebrations and the Maintenance services are awesome. I need to mention Rafel Hernandez as a good Handyman, he is one of the guys in Maintenance team, and always let the things get ready and fixed so good and fast. The pools and three lake view are amazing. My only complaint is that Sometimes I only wish the hallways of the building could be cleaned most frequently, this pollen season is not good and everything seems yellow and dust, and dirty. The other complaint is about the rent
Coutinho
Sep 4, 2024
We moved to Orlando from Texas and we’re super grateful for the Cortland Lake Howell Team that collectively helped us with our move from Cortland to Cortland, and also the diligent Maintenance Team for taking care of any and all issues promptly. We worked directly with Madeline, Anthony, and Allyson with Leasing, and Alex and Rafael with all Maintenance Requests. They are all exceptional people that we are very happy to work with. We came from two previous Cortland Communities in Texas and our review is based on our collective experience with Cortland. Thank you all!
Amberlee Palmer
Sep 4, 2024
Cortland Lake Howell is by far the best community I’ve lived in! It’s very calm, quiet, and I feel safe walking around in the community at any time of the day or night. The maintenance team is amazing at what they do and will take care of your requests relatively quickly! The property itself is very lovely from the landscaping to the main pool area by the leasing office. To me, it feels like an actual neighborhood and not just another apartment complex. I hope to continue calling Cortland Lake Howell my home for years to come!
Verified Resident 1268695
Aug 5, 2024
Apartment Ratings
It has been great so far. Neighbors are friendly and it’s a safe community. Cleaner hallways and better pest control in general would be better. Another downside is a lot of the attractive amenities are closed which is a big bummer.
Verified Resident 1266781
Aug 4, 2024
Apartment Ratings
Cheryl Conrad was an absolute delight in helping us get all of the mess of a move in all figured out. She handles everything with great care and is so very kind! I can’t thank her enough, she’s made us feel so welcome and excited to move into this community! Thank you again!
Shannon Rhody
Jul 20, 2024
The apartment complex has a lot of trees for shade, a nice view of the lake and well maintained. Service request are easy to submit and the front office is solid. The inside apartments are spacious and clean.
Michael Workman
Jul 20, 2024
We approached Cheryl with a tricky and confusing situation and she got us through the process without skipping a beat.
Mac
Jul 19, 2024
Lived here for 3 years and loved it. Had a couple maintenance requests and they were always fixed within a day or two. Anthony at the office was always responsive and helpful. I got to enjoy different resident events at the pool that were pretty fun. Great location, great place to live!
Sara Garcia
Jul 18, 2024
If you are a student looking for housing nearby your college or job i highly recommend this community. From the initial tour to the moment we got our keys, it has been the easiest process i’ve ever gone through. Allyson is an angel and i am so grateful for all her help! Great staff all around, amazing amenities and very affordable rent
Jul 11, 2024
Apartments.com
If you are a student looking for housing nearby your college or job i highly recommend this community. From the initial tour to the moment we got our keys, it has been the easiest process i’ve ever gone through. Allyson is an angel and i am so grateful for all her help! Great staff all around, amazing amenities and very affordable rent
Jul 11, 2024
I have been within the community for the past few months and have loved my experience. The customer service has been unmatched and they assist me with any concerns I may have. I look forward to the remainder of my time.
Jul 9, 2024
Apartments.com
I have been within the community for the past few months and have loved my experience. The customer service has been unmatched and they assist me with any concerns I may have. I look forward to the remainder of my time.
Jul 9, 2024
I want to get a big shout out to Joelle Baez for the great customer service that he provided me. I had an ongoing issue with my dryer and right when I made him aware of this issue, he instantaneously was able to spot out the problem and made the necessary repairs.Thank you Cortland Team is been a great experience with the whole team. You guys are the best.
ailina lopez
Jul 9, 2024
I would like to say the Maintenance crew are the best. Alex, Jedsyk, and Rafael are very supportive of your needs. They are willing to help with a problem right on the spot. A big thank you to you all.
Charlene Whinna
Jul 8, 2024
I love this place! The complex is very clean and quiet, the people that works here is very respectful and they provide great customer service ! My needs are always satisfied. Very happy customer.
Jul 5, 2024
Apartments.com
I love this place! The complex is very clean and quiet, the people that works here is very respectful and they provide great customer service ! My needs are always satisfied. Very happy customer.
Jul 5, 2024
When I originally went through an exhaustive search process over a year ago, when I decided to move from New York to Florida, after reviewing about 60 communities in the area, this community, at Lake Howell was first on my appointment list when I came down, after disregarding at least 40 from the get go, as many sound very concerning and scary. I only hoped that I would be right. Anthony was the best at the onset of our first meeting, and though I had some really upsetting first move in problems with conditions, once Anthony got involved, he was a man of his words, and worked hard to resolve each and every issue that we had. Since then, Anthony has been the most professional and pleasantly personal person that is a credit to the Cortland corporation. Over a year now since living here, I see a community that has been constantly upgraded with improvements like the 24/7 gym being renovated, along with both pools having brand new masonry stone work walkways around them, with all new pool furniture. All the buildi
Jul 5, 2024
Apartments.com
Just wanna start off with I know nothing is perfect, but I can definitely say that here I like Howell I have noticed great customer service and cleanliness around the community. Want to give a thank you to everyone at the leasing office along with the maintenance team.
Jul 5, 2024
Recently moved here and loving the staff and maintenance has been a breeze. Alex with maintenance has been a great help any complaint I've had he has addressed. The office staff is also really nice.
Jul 5, 2024
Apartments.com
When I originally went through an exhaustive search process over a year ago, when I decided to move from New York to Florida, after reviewing about 60 communities in the area, this community, at Lake Howell was first on my appointment list when I came down, after disregarding at least 40 from the get go, as many sound very concerning and scary. I only hoped that I would be right. Anthony was the best at the onset of our first meeting, and though I had some really upsetting first move in problems with conditions, once Anthony got involved, he was a man of his words, and worked hard to resolve each and every issue that we had. Since then, Anthony has been the most professional and pleasantly personal person that is a credit to the Cortland corporation. Over a year now since living here, I see a community that has been constantly upgraded with improvements like the 24/7 gym being renovated, along with both pools having brand new masonry stone work walkways around them, with all new pool furniture. All the buildi
Jul 5, 2024
Just wanna start off with I know nothing is perfect, but I can definitely say that here I like Howell I have noticed great customer service and cleanliness around the community. Want to give a thank you to everyone at the leasing office along with the maintenance team.
Jul 5, 2024
Apartments.com
Recently moved here and loving the staff and maintenance has been a breeze. Alex with maintenance has been a great help any complaint I've had he has addressed. The office staff is also really nice.
Jul 5, 2024
After moving in we had a couple issues that were addressed immediately. I am very impressed with maintenance and the leasing office thank you so much! 🙏
Jared Vibbert
Jul 4, 2024
I am super happy to live in this property. and happy with the service
Jul 3, 2024
Apartments.com
I am super happy to live in this property. and happy with the service
Jul 3, 2024
I love Cortland at Lake Howell! the staff and the maintenance team are amazing they always help me out with all my needs. Would always recommend.
Jul 2, 2024
Apartments.com
I love Cortland at Lake Howell! the staff and the maintenance team are amazing they always help me out with all my needs. Would always recommend.
Jul 2, 2024
I love Cortland at Lake Howell! the staff and the maintenance team is amazing they always help me out with all my needs. Would always recommend.
Michael Joeel
Jul 1, 2024
My family and I lived at Cortland at Lake Howell for 5 years, and it was a truly memorable experience. The convenience of the location was one of the highlights for us. It’s within walking distance to multiple shopping areas, restaurants and bus stops, making daily errands and dining out incredibly easy. The surrounding area is also relatively safe, providing peace in mind. The complex hosts regular events that bring residents together, creating a sense of community and making it easy to meet new people. The various amenities were newly renovated during our stay, providing pleasant spaces to relax or have fun. One of the standout features is the breathtaking sunrise and moonlight views over Lake Howell. The lake is perfect for all kinds of water activities and wildlife observation, offering a serene and picturesque environment. Overall, our time at Cortland at Lake Howell was filled with good memories. I hope the complex continues to grow.
Lily Ceballos
Jul 1, 2024
Just moved into Lake Howell so far so great customer service from the front end to the maintenance guys has been great so far!
Jackisha Morales
Jun 28, 2024
Excelente servicio al cliente, desde que me mudé mi experiencia ha sido espectacular y la limpieza del la propiedad es muy buena, y los técnicos de mantenimiento son oportunos en los trabajos para solucionar cualquier inconveniente y los de la administración tiene un servicio al cliente eficiente y respetuoso.
Mauricio Malagon
Jun 28, 2024
By far my favorite place to live Clean and a secluded feel Even while close to many popular Stores. Maintenance is militaristicly On point and staff gets things done
Jun 26, 2024
By far my favorite place to live Clean and a secluded feel Even while close to many popular Stores. Maintenance is militaristicly On point and staff gets things done
Jun 26, 2024
Apartments.com
I have nothing but positive things to say about this place since moving in. Everything is so clean, the office staff has been very polite, and the amenities are wonderful. The maintenance, especially Alex, has answered all of my request in a timely manner. I'm so thankful I moved here.
Jun 26, 2024
quiet and peaceful place to live, love tha i always have a parking space, maintenance always respectfull and great customer service. And let me say that the pool is always clean and that important to me.
Jun 26, 2024
Apartments.com
quiet and peaceful place to live, love tha i always have a parking space, maintenance always respectfull and great customer service. And let me say that the pool is always clean and that important to me.
Jun 26, 2024
I have nothing but positive things to say about this place since moving in. Everything is so clean, the office staff has been very polite, and the amenities are wonderful. The maintenance, especially Alex, has answered all of my request in a timely manner. I'm so thankful I moved here.
Jun 26, 2024
Apartments.com
I’ve been searching for an apartment for about 2 months now. Came across this gem of a property during an internet search. Allyson, the leasing agent who toured the property with me was great! She was very patient and seemed very knowledgeable, had a great attitude, and an even better smile. The property has boat parking which is pretty unique and the apartments themselves are very cozy with updated appliances. I’m not too familiar with the Casselberry area but it looks to be a quiet neighborhood.
Lloyd White
Jun 20, 2024
The leasing manager Anthony was super helpful. He made our move in experienced 10x better. I know if I need anything, he’s the guy. He makes you feel like they actually care about their residents which is refreshing compared to where I’ve lived in the past.
Jill Carrington
Jun 18, 2024
Rafael and Leyo, did a good job in fixing our dryer
Nancy Muthoni
Jun 11, 2024
I am making a cross country move soon and Gilbert has been phenomenal with making sure my move is as seamless as possible. He has been quick to respond to my emails and texts, professional, friendly, clear with directions and expectations, and helpful. The follow-up has also been exceptional. I am very excited to move into my new home at Cortland and thank Gilbert in person for his hand in making this process a little less stressful!
Larissa Menke
Jun 7, 2024
I am very please with varios services received by Joel, always very polite and professional. Today Leo brought me my dog who wondered out of the apartment due she being blind and knowing it belong to me. I was very worried but they brought my confidence in this community that really care about their residents. Thanks Joel and Leo for the safety of my Ita.
ELBA SANTANA
Jun 3, 2024
Excelente servicio de el chico de Punch Tech Jedryk Mendez muy servicial y amable. Es una comunidad muy limpia y del servicio ni hablar excelente.✨
keyshlian catala
May 29, 2024
Great management!!! Allyson was very professional, caring and went above and beyond to make sure my experience was great!!
Anthony Gonzalez
May 24, 2024
When I originally went through an exhaustive search process over a year ago, when I decided to move from New York to Florida, after reviewing about 60 communities in the area, this community, at Lake Howell was first on my appointment list when I came down, after disregarding at least 40 from the get go, as many sound very concerning and scary. I only hoped that I would be right. Anthony was the best at the onset of our first meeting, and though I had some really upsetting first move in problems with conditions, once Anthony got involved, he was a man of his words, and worked hard to resolve each and every issue that we had. Since then, Anthony has been the most professional and pleasantly personal person that is a credit to the Cortland corporation. Over a year now since living here, I see a community that has been constantly upgraded with improvements like the 24/7 gym being renovated, along with both pools having brand new masonry stone work walkways around them, with all new pool furniture. All the buildi
Robert Sobel
May 23, 2024
I recently visited Cortland at Lake Howell to tour the property, but unfortunately, I didn’t have my ID with me, so I couldn’t do an in-person tour. However, Alison went above and beyond to ensure that my visit wasn’t wasted. She provided me with virtual tours and videos of the property, and answered all my questions thoroughly. Thanks to her efforts, I was able to get a comprehensive understanding of what the property has to offer. I truly appreciate her dedication and helpfulness.
chris lamy
May 23, 2024
Toured the property with a friend that was looking for a few places within the area. Allyson was able to assist her with all of her wants and needs and made me feel as if I was a great part of the process as well.
Adam Bain
May 23, 2024
I recently visited Cortland at Lake Howell to tour the property, but unfortunately, I didn’t have my ID with me, so I couldn’t do an in-person tour. However, Alison went above and beyond to ensure that my visit wasn’t wasted. She provided me with virtual tours and videos of the property, and answered all my questions thoroughly. Thanks to her efforts, I was able to get a comprehensive understanding of what the property has to offer. I truly appreciate her dedication and helpfulness.
c
May 23, 2024
This is a great community, maintenance staff are vey kind and respond in a timely manner! I recomm this community.
dolly bedoya
May 22, 2024
The property is very nice, the cleanliness and the customer service team are excellent! I met Jedryk the new punch tech and he was very friendly and very committed
Valeria
May 22, 2024
Gracias por la atención oportuna y profesional Rafael Hermabdez y odo el equipo de mantenimiento de Cortland
patricia Cozar
May 22, 2024
Leobel came to our appartment to replace bathroom sink, was very profesional and lefted all looking inmaculate. Very happy with his service
Rosie Burgos
May 22, 2024
Rafael Hernández, he is a guy that is always courteous and very respectful, all good experience with him.
Ruben Compres
May 22, 2024
Quiero destacar la excelente atención del empleado Leobel Contino , muy profesional y exquisito en su trabajo .
Lorena Tapanes
May 21, 2024
Excelente servicio de mantenimiento, principalmente Leobel Contino muy atento en los apartamentos de Cortland Howell en casselberry
Javier Rull Muñoz
May 21, 2024
Ecxelente comunidad para vivir!! Ecxelente servicio al cliente y ni hablar de la limpieza. Desde el Departamento de la oficina hasta el departamento de mantenimiento hicieron que mi experiencia fuera única, Gracias Jodie y Joel por dar la milla extra, muy agradecida su equipo es otra Cosa! 🙏
carmen rodriguez
May 21, 2024
Excellent Community to live, very quiet and peaceful place, office staff are nice and the maintenance guys are respectful and helpful, Joel always goes above and beyond, very clean community, overall the customer service is extremely good.
Jackie Romero
May 21, 2024
Personal de mantenimiento siempre a la orden, buen trato y calidad en todos sus trabajos muy complacida con sus servicios singan así felicidades 👍🙏🥰
Lidice Fundora
May 21, 2024
Alex from maintenance was so helpful this last week when my sink broke. He was so diligent and didnt want to just patch the issue up but get to the root problem, even if it meant replacing the entire faucet (which he did!). His persistence and dedication was so much appreciated!!
Josie
May 21, 2024
I lived here a while back and always missed the relaxed atmosphere, I love access to the Walmart close by, and the fact that all my requests are handled in a timely manner, The staff really cares and goes above and beyond…
Omar Acevedo
May 21, 2024
Thanks to the maintenance and office team for the excellent service
Raquel Suarez
May 21, 2024
Since I moved here I feel very good about this clean community and all the maintenance staff are very attentive.
Ruthy Hernan
May 21, 2024
everything is very nice, the pools and the maintenance and the office, thank you for all the help
Daniel Jael
May 21, 2024
I’ve been staying here with my mom for about a year or so and it’s been a pleasant experience. While adjusting here at first was very hard, I came around to liking it here. They’ve got food trucks almost every day with a variety of food, they have different events like a paint and sip that they let me host. The neighbors have been 50/50 for me but most of them have been very nice people. The office has some of the kindest people in the world and are very accommodating if you ever need anything from them. They also have a nice lake towards the back and it’s beautifully peaceful. You can just sit on the dock and feel the amazing breeze. Overall, I’m very happy staying here and want to thank the staff for everything they’ve done for not just me but the community!
Elijah
May 20, 2024
If I am extremely grateful for anything, it is with the service sponsored by Anthony, Rafael and Alexis as an office and maintaining. A corner as a house in a view of the lake. Super relax!
jackxelis alicea
May 16, 2024
I moved in about a week ago, relocating from Colorado. I have to say wow!!! The amazing welcome I got from Mads and the very helpful advice from Rafael have made this experience even better. The apartment complex is even more beautiful and impressive in person and the apartment is in great condition. I was a little apprehensive taking other reviews into account before moving in but my experience has been nothing short of wonderful. Looking forward for my next year (and probably many years) of living here.
Angela Estrada
May 13, 2024
Rafael Hernandez is amazing !!! Such great customer service and always there to help with all my needs. This is the best maintenance experience I’ve ever had with any complex. Thank you
Neya
Apr 23, 2024
I wanted to take a moment to recognize two of your maintenance workers, Alex and Raphael. They came out to service a dryer that wasn't turning on and my breaker box which was making funny noises. They quickly diagnosed the issue as a faulty breaker and promptly retrieved the part which they did not have on hand. When they returned, I had left a note on the door letting them know to be quiet as my baby was taking a nap. I was contacted via text they were at the door and the two of them entered the apartment very quietly. They even worked very quietly which was a very pleasant surprise. My baby is a very light sleeper and didn't wake up one single time. I was thoroughly impressed by their service, friendliness, and level of professionalism. You should be very thankful and proud to have these two on your team. Please recognize them generously as they most definitely deserve it.
kevin mann
Apr 15, 2024
Gilbert was very helpful to us in searching for an apartment, giving us a great deal on one that checked every box in our criteria. Looking forward to moving in.
Pablo Espinal
Apr 12, 2024
From the moment my partner and I walked into the property, we felt very welcomed! We came in for a Walk-In tour as we were touring different apartments around the area and Cortland at Lake Howell was an instant “Yes” for us to apply. Our leasing consultant, Madeline, has been the one that helped us tour the property and has been helping us with the application process. The property honestly speaks for itself; it looks amazing and the apartment we toured checked off all of the boxes we had in mind! We haven’t moved in just yet, but we are beyond ecstatic to have been approved. (I will update my review once we’re settled in.) I cannot thank Madeline enough for making this such an enjoyable tour+leasing experience!! ❤️
Emily M (Emi)
Apr 12, 2024
Madeline was very helpful and the property is beautiful!
Martin John van Gils
Apr 11, 2024
My overall experience has been great. The staff is very friendly and seems to care about the tenants. However be more true full when giving information about a problem that hasn't been resolved. Thank you again for allowing me to express my thoughts about opportunities to help you improve your services to our community.
Verified Resident 1243274
Apr 11, 2024
Apartment Ratings
Finding a new place to live can be so difficult but the staff here have made it so easy! They are kind and will answer all of your questions!
Caroline Luksomboon
Apr 11, 2024
This property is amazing. It’s beautiful and very clean. The customer service is superb! The maintenance staff are awesome too.
Midnight Stars
Apr 11, 2024
My life has absolutely changed at Harbor by Lake Howell. Customer service here is outstanding. All of the staff here are so nice. Gilbert is outstanding. Maintenance here is amazing. Anthony is immaculate. Mads is out of this world. Everyone here is so nice!!!!
Confused Creations
Apr 11, 2024
I came here for an apartment tour two weeks ago and boy am I beyond thankful I did. Madeline in the leasing office has been amazing to work with. I've rented in the past in this area and it was a nightmare, but with Madeline it was the best experience I've ever had. Simple application process that took less than 24 hours to hear back about. I would easily recommend the Cortland Lake Howell to anyone I know! Thanks again Madeline!
Kyle Scarnati
Apr 11, 2024
Me encanta porque es muy limpia la comunidad, las personas de la oficina y manteniendo con muy buena actitud para ayudarnos y recomiendo a las personas que están buscando una zona tranquila, limpia y con muy bonita vista y recreación 100%👌
Beatriz Rodriguez
Apr 11, 2024
I recommend to live because it is close to everything in Orlando and also the area is very nice
carol bonnice
Apr 11, 2024
Excelente atención servicio al clienta, limpieza perfecta y de la mano de Joel Báez el manager perfecto de la locación
Tim Hoyos
Apr 11, 2024
Madeline has been so helpful and understanding throughout the application process, I haven’t even moved in yet and already feel like my voice will actually be heard if I have any concerns or issues with my apartment. Even through all the changes like name and management change, everyone still response quickly and will always update you on any changes. Apply and approval was a breeze! Cant wait to finally move in!! ☺️
Jayling Liriano
Apr 11, 2024
Excelente lugar para vivir me encanta 💖 y el Sr.Joel Excelente persona y servicio profesional 👍
Maye Guzman
Apr 11, 2024
Excelente sitio para vivir y agradecida con el Sr.Joel por su atención y servicio 💯recomendado ✅💪🏻👍
Jeniffer Guzman
Apr 11, 2024
Rafael Hernandez was very kind and professional
Tony Berube
Apr 11, 2024
Rafael, the maintenance guy is awesome! and all the guys from the maintenance team, the best. and the office people as well
Pedro Sanguinetti
Apr 11, 2024
G & H has been working with Cortland Lake Howell for some time now and they are a company that is very organized and it shows in their staff. They have a great customer service. It has been pleasurable working with Joel and the rest of the maintenance team because they are all phenomenal!
G & H CARPET CARE
Apr 11, 2024
I have lived here a short period of time and I must say the staff, especially Rafael who works in the maintenance department is always so friendly and respectful. The prompt service and attention to detail is Amazing. Thank you Rafael for being one of the nicest maintenance technicians in the property. You are highly appreciated by your community. 😊
Josie
Apr 11, 2024
Excelente lugar para vivir, sus paisajes todo muy agradable. 🥰 el Sr Joel excelente persona y servicio Profesional de primera clase; estamos muy felices y agradecido con el 🙏🏻✅
Mileymar Macias
Apr 11, 2024
Solicité el servicio de mantenimiento en mi apartamento a lo cuán Rafael fue de gran ayuda, me encanta su manera de resolver cualquier duda y inconveniente que se presenta siempre, gracias Rafael!
Julieth Cuervo
Apr 11, 2024
Great property with amazing staff and maintenance!
TKO Service group
Apr 11, 2024
Great staff from leasing to maintenance. Anthony help me and my roommate with our lease and helped us with everything we needed. Even times he wasn’t in office the rest of the staff was also very helpful and email Anthony so he could get back to us as soon as he was back. Maintenance is also great coming in within the day or the next day to fix any issues we had.
Mo
Apr 10, 2024
We have been here for a little over 2months, and it has been nothing short of awesome, they are prompt with make sure your concerns are answered, the iffice staff is amazing. The maintenance team is outstanding to name a few, leobal, alex, raphael and the whole maintenance team. We have an awesome transition from the beginning. WE LOVE IT HERE!
5dollarqueenboss@gmail.com
Apr 10, 2024
Apartment Ratings
I really love how they preserved the nature in this complex. I have never had an issue that wasn't promptly addressed. Anthony White at the front has a great rapport with seemingly everyone and makes for a warm, inviting - safe space between arranging community activities and or helping facilitate solutions. Im very pleased with my choice to move here.
Tammy Mantalas
Apr 10, 2024
We lived here for 2 years and our experience has been phenomenal. We love the community, events, amenities, and apartment space. Our truly favorite aspect is the setting with so many trees and natural features. The maintenance team has always been wonderful. When we had trouble with our AC, Alex and the team always came up to assist us and were in constant communication to resolve the issue. They make us feel confident that if we have any issue in our home, it’ll get taken care of!
Whitney Nemeth
Apr 10, 2024
Rafael did a great and efficient job fixing my lights!
Alexandra Hausler
Apr 10, 2024
I love the community and love the apartment. Rafael the maintenance guy is also great with fixing all the issues. It's also a very cozy apartment
Alexandra Teran
Apr 10, 2024
Without a doubt, the best in maintenance is Rafael. Very punctual, helpful and professional. He explains every detail with his processes and keeps us 100% up to date. More people like him. We are extremely grateful in our home, no doubt you deserve more than 5 stars
jackxelis alicea
Apr 10, 2024
There are many ways to leave a review, some will leave one based on emotion with a hint of truth. Others will leave a false or inflamed review while a few will leave a fair, accurate review which will actually be helpful. The staff at Cortland have been nothing but helpful. I’ve never been turned away when I needed to speak to someone about a concern or a need. Maintenance requests are handled promptly and professional. Rafael and the rest of the maintenance crew care about the quality of their work. The staff makes many attempts to provide a variety of food trucks and activities. The grounds are clean and well kept, absent from tenants or guests who decide to throw garbage in areas in doesn’t belong. If you call and no one answers the phone, maybe it’s because they’re out showing a property. If the pool is closed, perhaps it’s due to maintenance. The experience is what you make of it and the attitude you bring. Overall…I won’t say my time here has been perfect, after all we don't live in a perfect world. I'v
Rubia Lopez
Apr 9, 2024
If you want to live somewhere where the management and all of the staff care about providing you with the best livelihood possible, then you might want to submit an application here. I say this for 3 main reasons: 1. Management has great communication and addresses concerns immediately. 2. Maintenance has incredibly quick response times, they’re courteous upon entry, and make sure you’re satisfied with the resolution. 3. Amenities and buildings are clean and very well kept with regular community events. Bonus: the thick walls give you peace and quiet in your new home. I’ve never experienced a team put so much effort into maintaining the best quality of life for its residents on all fronts.
jennifer joseph
Apr 9, 2024
Living at Cortland managed by Anthony has been an absolute pleasure. From the well-maintained grounds to the prompt responses to any concerns, the experience has been nothing short of exceptional. Anthony's professionalism and attentiveness truly set the standard for excellent management. Highly recommend
mohammad mobarakeh
Apr 9, 2024
Alex took care of all the problems I found with my apartment when I first moved in about
S. Alexander Gentry
Apr 9, 2024
Gilbert tries help out as much as he can.
Kaleb Godwin
Apr 9, 2024
Alex is very thorough with his work! He is very kind and respectful and has no problem helping. Gilbert is cool too.
Kaliyah Bartlett
Apr 9, 2024
Rafael was great!
Drew Berns
Apr 9, 2024
A shoutout to Madeline for always being so helpful!!
Sonia T. Rodriguez Nora
Apr 9, 2024
I have been working with Cortland Lake Howell for a year on our corporate apartments. Anthony White is an awesome Resident Experience Manager. He always responds as quickly as possible, and works with us to resolve any issues that come up. He is great to partner with.
Avant Healthcare Professionals
Apr 9, 2024
Alex was fast, efficient and professional! Great service!
Edward Schwartz
Apr 9, 2024
Leasing office team are excellent! Maintenance team especially Rafael are professional and they respond quickly. I also enjoy all the community events that we have. The landscapes are very nice and when my friends visit me they are impressed.
Chevelle A
Apr 9, 2024
The Resident Manager Anthony is very professional and always assists with any issues we have.
T L
Apr 9, 2024
all ways clean and nice gym thanks too alex !!
Jamari McFadden
Apr 9, 2024
I have to give huge props to Gilbert at the front desk and Alex in maintenance. Gilbert was absolutely fantastic getting us through the application process and was very helpful at answering questions along the way. Once we moved in, he was also very helpful at getting our concerns worked through. When we moved in, our oven wasn’t heating and he immediately had someone looking at it and ordering the part for it. Alex was great with maintenance when we needed our vents replaced and was able to address other concerns while he was in our apartment. The only negative thing I have to say is the trash, the trash area is messy and there are a lot of Walmart shopping carts, as well as trash thrown on top of the compactor. Also noticed that the dog part doesn’t have a dog poop bucket inside of the fence, the only one is outside so when I went in there, lots of people just leave their dogs feces all over the ground.
Raegan Neel
Apr 8, 2024
Lived here for a year and had a couple visits from maintenance. Today Alex from the maintenance team came by and it was hands down the best experience we have had. Did everything he could to be sure everything was done in a timely manner and communicated everything to me while it was happening.
Adam Nichols
Apr 5, 2024
Leo y Joel exelentes personal y servicio Profesional de primers clase; estamos may felines y agradecidos con ellos.
Enrique Montalvo
Apr 4, 2024
Alex and Rafa are the bomb
Rebecca Washington
Mar 29, 2024
Great communication from Alex and Rafael the maintenance technicians, took their time making sure each job was neat and sorted before moving onto the next one (we had a few minor bits!). What couldn’t be resolved today due to being more complex, I am clear on the next steps. Very happy with our service from Alex and Rafael, thank you!
Eleanor Gollins
Mar 28, 2024
I really like living here. The services for the community like party, celebrations and the Maintenance services are awesome. I need to mention Rafel Hernandez as a good Handyman, he is one of the guys in Maintenance team, and always let the things get ready and fixed so good and fast. The pools and three lake view are amazing. My only complaint is that Sometimes I only wish the hallways of the building could be cleaned most frequently, this pollen season is not good and everything seems yellow and dust, and dirty. The other complaint is about the rent
Samara Oliveira
Mar 27, 2024
Doy 5 estrellas porque en realidad se lo merecen. Empezaron por la administración son excelentes Jeremy fue muy amable desde el primer día y siempre están bien atentos. Segundo los de mantenimiento son otra cosa súper excelente y bien amigables. Sin duda alguna el mejor lugar, familiar y muy tranquilo. Mi familia y yo estamos muy contentos de ser parte de esta comunidad. Lo recomiendo 100% I give 5 stars because they really deserve it. They started with the administration, they are excellent. Jeremy was very friendly from the first day and they are always very attentive. Second, the maintenance people are another thing that is super excellent and very friendly. Without a doubt the best place, familiar and very quiet. My family and I are very happy to be part of this community. I recommend it 100%
jackxelis alicea
Mar 27, 2024
Gilbert was a great help at move in and Alex had our apartment looking immaculate and was able to fix the one minor issue we had within minutes. Really looking forward to living here.
Bre'Juan Maddox
Mar 21, 2024
I just had to take the time today to say the maintenance team and the office staff at this place is CHEF'S KISS!! I have been renting for about 10 years since I sold my house and each of my children have their own apartments where I have a room in each place. When I say Harbor at Lake Howell out does my apartment complex and my other two kids apartments, I mean it. My son rents here and I am here a lot due to his health so I can definitely attest, they do not disappoint. I hope Cortland is aware of the amazing team they have. Shout out to Alex in maintenance! Great job! Anthony in the office.....top tier!
Elesha
Mar 21, 2024
Had a tour here a few weeks ago and it was amazing, i’ve had tours in the past where they’re just rushing you along and trying to move on to the next client, but my tour guide Madeline made me feel like we have been friends for years, answered any and all questions I had, and showed genuine excitement for their job, their positive attitude made my whole day.
Saraya Purtee
Mar 12, 2024
Madeline was very kind and helpful with showing us around the complex and going over the details, I couldn't be happier with the service I received from them.
Adrienne Amos
Mar 12, 2024
Mads was very friendly and welcome!
Luke Amos
Mar 12, 2024
Thank you to our maintanace man Rafael who is always very kind and courteous. We really appreciate his prompt service when we ask for a maintenance request. Good customer service is hard to find in this day in age and its nice to know that there are still nice and helpful people like him around. So thank you ! 😊
Josie
Mar 11, 2024
Great communication from Alex the maintenance technician, took his time making sure each job was neat and sorted before moving onto the next one (we had a few minor bits!). What couldn’t be resolved today due to being more complex, I am clear on the next steps. Very happy with our service from Alex, thank you!
Eleanor Gollins
Mar 8, 2024
Leo was very helpful in all our maintenance on move in day… he was so happy to help us and fixed our dishwasher, shower, and toilet. Excellent help!
nathaniel lencse
Mar 2, 2024
Amazing Team!! Thank you Jeremy & Anthony for the great assistance in setting up my recent service maintenance!! Rafael & the service team did an excellent job!! Thank you!! I have lived at The Harbor for several years and love living here!! The office & service team are wonderful and always there to listen & help! The property & grounds are so beautiful & it is truly a great place to call HOME!!
Debbie Hanson
Feb 21, 2024
I have had I a really good experience here especially with Rafael! Good person and hard worker ! We need more people like him here !
Jose Antonio Villafuerte
Feb 20, 2024
Leobel and Alex are great at what they do.professional and kind.
Karen Mwendwa
Feb 20, 2024
Leobel y Rafael excelente empleado de mantenimiento. Estoy contenta con el trabajo que hicieron en mi apartamento.
Greicy Nowak
Feb 20, 2024
Amazing property
Luke Horton
Feb 14, 2024
Leobel Contino is one of the maintenance workers here at the harbor and he is an amazing worker, he came early in the morning when the water heater in my apartment broke and then in a few hours he came by again to install the heater.
Hector McKinney
Feb 14, 2024
Lived here for a few months and like it so far. I have had some issues with things breaking, but one of the maintenance team members, Leobel Contino has been super helpful and quick at fixing things.
Jackson Loftis
Feb 13, 2024
Rafael, the best maintenance guy at the complex! Very professional and very good solving issues.
Pedro Sanguinetti
Feb 13, 2024
I really appreciated Gilbert's professionalism and assistance in helping me try to secure an apartment at Cortland Lake Howell. Very responsive to emails and texts. Thank you Gilbert again for your help.
Cesar Molliner
Feb 10, 2024
Gilbert R. was great and very attentive. Answer all our questions and gave us a tour of the whole property. I am definitely moving in The Harbor. It is a beautiful and peaceful property with lots of amenities.
Feb 3, 2024
Apartments.com
Gilbert R. was great and very attentive. Answer all our questions and gave us a tour of the whole property. I am definitely moving in The Harbor. It is a beautiful and peaceful property with lots of amenities.
Feb 3, 2024
I had a tour with Gilbert and he assisted me with all the questions I had for a tour for my mother. Great tour and amazing property.
Jan 8, 2024
Apartments.com
I had a tour with Gilbert and he assisted me with all the questions I had for a tour for my mother. Great tour and amazing property.
Jan 8, 2024
I really love the quick turnaround time with the staff, management team and maintenance team. It’s usually same day or within 24 hours. The community is cleaned and maintained. The community is very quiet. The courtesy trash service is nice to have. The community is close to major stores and eateries. I highly recommend Cortland - The Harbors at Lake Howell
Verified Resident 1212473
Dec 29, 2023
Apartment Ratings
They've been pretty responsive and accommodating. Didn't start on a good note, but I think they're making it up well.
Angela Maglaque
Dec 12, 2023
Rafael is very professional and hard working member if the maintenance team
Iliana Martinez
Nov 30, 2023
Ohhh Rafael 👌 excelente atención y rápida dentro del bello conjunto habitaciones Cortland Lake Howell .. Su ayuda es oportuna siempre
patricia Cozar
Nov 30, 2023
Rafael came to fix the outlet immediately
Rebecca Washington
Nov 29, 2023
Rafael is very courteous his work is done fast and professional
Wilson Ramos
Nov 28, 2023
I am more than grateful to Rafael from the service team who came to my house and did an excellent job and was super friendly, super grateful to Rafael, an excellent employee.
Greicy Nowak
Nov 28, 2023
Leobel Contino from Cortland Lake Howell helped us resolve a serious problem with the water heater. Our water heater had been leaking and the water was getting under the carpet. Within just a couple of minutes of reporting the issue, Leobel came to the rescue and got us a new water heater hot and running before night. He saved us from getting a hotel room and from more damage from the leaking water! I’m very grateful for his help!
Fabio
Nov 24, 2023
The place is nice but it takes them forever to fix anything important like fixing the screen on my patio so my father can enjoy sitting on the patio and not worry about snakes or bugs or anything getting into the patio.
Verified Resident 1199817
Nov 16, 2023
Apartment Ratings
Thankful for Rafael’s service fixing our dishwasher. Very helpful and friendly.
Itzamarie Velez
Nov 15, 2023
Rafael provided excellent service and helped us with our dishwasher. Very helpful and kind.
Luis Sacarello
Nov 15, 2023
I moved in about 1 month ago, this review will be honest and accurate based on MY personal experience. Danielle was our leasing agent, she was friendly, professional and very helpful. There was a slight delay in getting our application processed, but Danielle, Anthony and the other manager were very communicative. There were a few work orders I had to put in (AC, bathroom outlet, stopped tub, dishwasher not functioning) but Rafael was VERY responsive, quick with the repair, courteous and professional. I’ve emailed the office with a few concerns, and Anthony has offered a prompt responses each time. “How do you feel 1 month later living here?” I’m glad you asked… After living In a house for over 12 years, I was apprehensive about moving into any apartment and did my homework. I can say I’m happy in my apartment, it’s comfortable, the trees offer plenty of shade which is a huge plus in Florida. Compared to other apartments I checked, the cost is worth it, but let’s be honest… it’s expensive everywhere. The AC c
Ruby Lopez
Sep 19, 2023
I recently had the pleasure of touring the community. Danielle was awesome! She was very thorough about all that was included and did not leave anything out. She has been great with communicating with me since the visit! I cannot wait to call this my new home in September! Update: I moved in about a week ago. For the most part everything has been good. There was an incident during the week, that has hopefully been taken care of. I will say, they need to clean up the volleyball and lake pool area. Just looks very unappealing. Otherwise they have been repainting the buildings and power washing, so it is all starting to look really nice!
Ashley Scheffler
Sep 17, 2023
Danielle from the day she took over my move-in has been absolutely amazing. She followed up to make sure after I moved in if there was anything I needed or any concerns about my apartment which was above and beyond my expectations. I had to call for maintenance because of my AC they were there on a holiday weekend within 30 minutes of me putting in my issue request. We thought we had the issue resolved and an hour later the AC stopped working again within 30 minutes they were back and had it up and running again. Again this team in the office and the maintenance staff go above and beyond to ensure that the residents are taken care of. I love the weekly food trucks and all the extras that you add to make our stay as residence amazing! Thank you to the entire staff all that they do each and every day makes living here the perfect place for me
msbabyfawn@gmail.com
Sep 6, 2023
Apartment Ratings
Thank you to the office team and maintenance crew for always going above and beyond!! I sold my house after 20 years, and was very hesitant about renting an apartment from the day I moved in Danielle and the rest of the team have gone in five and beyond to ensure that everything was smooth upon moving and then also since I moved in with any concerns that I’ve had. I also truly enjoy the fact that you guys do so much for your residence food trucks etc… Also keeping the residents updated via emails and text is very much appreciated. Thank you again for all that your team does!
Fawn Tallman
Sep 6, 2023
Madeline was super prepared for our tour and was extremely helpful with any questions we had
Trayvond Etienne
Aug 26, 2023
Great place to come see. Gilbert is awesome!
FatimaDynasty Buisness
Aug 22, 2023
Gilbert was amazing. He instantly greeted us upon arrival and asked what amenities and time frame we were interested in as he instantly jumped on his computer and searched. He also quickly took us on a tour and explained the what’s expected to come as we bypass the pool and beach front.
Blanche Powell
Aug 21, 2023
The maintenance man Ryan is friendly, helpful and fixed my ac promptly. Staff at the office is nice and try to get any issues sorted swiftly. Good community, I have lived here a year now and had few issues so I’m renewing the lease for another year 👍🏻
Pierce Dozier
Aug 7, 2023
Excellent customer service 👍🏼
Mallory Hunt
Jul 24, 2023
Staff is great highly recommend this property Daniel is awesome
Rock Star
Jul 19, 2023
Rafael Hernandez was the best in maintaining my home
Rebeca Ramos
Jul 19, 2023
Mads is the reason I will be moving in at the beginning of August. Had my first tour with a different agent, but the person i toured with did not convince me to move in. Mads was able to answer all of my questions and found a place that meets my needs. She was kind and was able to answer all of my questions.
Alexander Mitchell
Jul 18, 2023
Good place clean and beautiful view good workers Rafael Hernandez
elizabeth rivera
Jul 18, 2023
Rafael Hernandez un súper servicio en limpieza se votan excelente ambiente
Puppy Martinez
Jul 18, 2023
Rafael Hernández el mantenimiento esta exelente muy satisfactoria
Hilda Martinez
Jul 18, 2023
Rafael hernández muy execelente servicios en limpieza un 100
Ley Sanchez
Jul 18, 2023
Rafael Hernadez waoo la limpieza del piso es excelente
Leriel Dalmau
Jul 18, 2023
Rafael Hernández Súper excelente me encanto todo muy limpio
Barbara Sanchez Ayala
Jul 18, 2023
Rafael Hernandez has excellent customer service skills, very respectful person. He ensures eveyone is taken care off, beautiful place and also clean.
Aileen Reyes
Jul 18, 2023
Thanks to this community for their excellent service and to Rafael, an excellent handyman, he is a great help to this community.
Raquel Suarez
Jul 18, 2023
Mads is the best! When my roommates and i came looking for an apartment here, we originally met with Kaishon but he rubbed us all the wrong way. He was rude, he treated us like the means to his next commission check rather than people looking for a home, he gave us a long dragged out tour and then did not give us all the information we needed to move forward. He actually lied about the move in specials that were going on. Thankfully, we met Mads shortly after and Mads was insanely helpful. She gave us so much information and was direct and knowledgeable about everything she discussed with us. Thank you Mads. We will be moving forward with moving in here ONLY because of her.
Heather Schendel
Jul 18, 2023
Danielle is so helpful every time I come in
Brian L
Jul 14, 2023
Gracias Danielle
Ronald Duran Diaz
Jul 14, 2023
Great staff, great property, great experience in every encounter!!! Shout out to Ciara and Tareo!!!
Casey Green
Jul 14, 2023
Ryan came out late and night and helped us with a leak, he is amazing
Esther Wambui
Jul 13, 2023
Maintenance was really quick to fix things. Ryan is a great guy.
Neeta Gautam
Jul 13, 2023
Cortland Lake Howell is a great place to live. Stayed here for work for four months. The office staff is quick to attend to any maintenance issues we had, and were always available to answer questions. Would recommend The Harbor to anyone looking for an apartment.
Mike
Jul 13, 2023
The maintenance staff is great especially Ryan, he is very quick and friendly . Great service every time I have a work order
Larry Santiesteban
Jul 11, 2023
Ryan did a great job fixing my A/C!!
Ronald Harris
Jul 10, 2023
Tareo and Ryan ate very helpful. They did all my work orders in a timely manner
Jake Desantis
Jul 10, 2023
Wonderful place , everytime Ryan comes to fix something he is very friendly. Our family appreciates him and his hard work
Elizabeth Shepherd
Jul 10, 2023
We had a wonderful experience touring the harbor! The staff was AMAZING- especially Danielle who helped us- and were very knowledgeable. The whole community is gorgeously kept and has a wonderful ambiance. I really appreciate all of the help received in locating my future residence.
Savannah Wechsler
Jul 7, 2023
Ryan abd también do suceso a gratis job.
Leobel Contino
Jul 7, 2023
Tareo is great, he is always happy to help and always stays on top of all the issues, he has made the experience at The Harbor much more pleasent.
Cristopher Sanchez
Jul 6, 2023
Loved seeing the surroundings. Everything is very shady even the pool areas.
Jul 5, 2023
Apartments.com
K was a great tour guide, he knew a lot about the area as well as the property. It was a quick tour, laughed a lot. The apartment themselves are really nice, from initial looks. The price is justifiable
Jul 5, 2023
Apartments.com
Great tour with Kaishon! Answered every question and gave great details.
Jul 5, 2023
Apartments.com
I recently had the pleasure of touring the community. Danielle was awesome! She was very thorough about all that was included and did not leave anything out. She has been great with communicating with me since the visit! I cannot wait to call this my new home in September!
Ashley Scheffler
Jun 28, 2023
Kashion was our tour guide very fun showed us around, great property.
Jun 16, 2023
Apartments.com
So goooooooooooooooooooooooooooooooooooooooooooooooooooooooooo
Verified Resident 1150774
Jun 16, 2023
Apartment Ratings
Third times the charm. maintenance man trouble shoot and was able to get the issued resolved actively working and able to get resolved ahead time
Julian Watkins
Jun 9, 2023
Madeline was super nice and helpful on our tour today! She answered all of our questions, and was detailed about the application process.
Maria McGuire
Jun 8, 2023
I recently had the pleasure of working with Danielle, an apartment leasing agent, and I must say that my experience was nothing short of fantastic. From the moment we walked into the leasing office, Danielle's attentiveness, friendliness, and professionalism stood out. Danielle's warm and welcoming demeanor made us feel comfortable right away. She took the time to listen to our needs and preferences, showing a genuine interest in helping us find the perfect apartment. Her knowledge of the property and its amenities was extensive, and she provided valuable insights that helped us make an informed decision. Danielle was incredibly responsive and always available to answer our questions. She promptly returned our calls and emails, ensuring that we never felt left in the dark. If you're looking for a leasing agent who genuinely cares about your needs, I wholeheartedly recommend Danielle. Her professionalism, friendliness, and attentiveness make her a true asset to the leasing team. I am grateful for her dedicatio
Dania La Rosa
Jun 7, 2023
Danielle was absolutely amazing! She was so kind, attentive, and truly took the time to not only show me around the facilities, but also to get to know me. She made what can be an intimidating process seem effortless. Will definitely pursue The Harbor more and hope to keep having Danielle help us !
Olivia Bowser
Jun 6, 2023
Feels like I’m living in a preserve here, canopied trees, eagles, rabbits, covered parking, boat and kayak storage available, and boat ramp. Everyone is friendly, and pet friendly with all breeds welcomed! Large porches compared to other complex’s. The front desk staff goes about and beyond, “K” will help you with anything! Absolutely love it here, I don’t want to leave!
Verified Resident 1137876
May 6, 2023
Apartment Ratings
Kaishon was amazing! Sold on living here made me feel at home! Showed me around the community and explained the process very well ! Can’t wait to move in !! Thank you for the amazing experience!
Riesha Perez
May 5, 2023
Awesome people work there.
Janette Goodrich
Apr 21, 2023
My family and I toured here looking for an 2 bedroom apartment for when my current lease is up and I have to say these apartments are great! Love the modern luxury look and feel of the apartments. Wood floorings and kitchen cabinets, with a balcony that has an amazing view and scenery. Can’t forget about the amazing leasing consultant Kaishown Knox. He answered all of our questions and made what’s normally a long process seem effortless and entertaining. The Harbor At Lake Howell will be having my family and I as upcoming residents.
Sha Tyese
Apr 21, 2023
The maintenance man David did an exceptional job on each of the items that needed fixing in this new apartment that we rented two weeks ago. He did everything with such knowledge and care. Thank you David for all you did for us!
Bj Smith
Apr 20, 2023
Great community to live in. We love the amenities and friendly staff. Been here 2+ years now still loving it. They have begun painting the outsides and it’s looking great! Big thanks to Anthony and K in the front office.
Brett W
Apr 20, 2023
Been here for about a month and so far loving it so much!! I love all the nature and all of the amenities. So far have had such a pleasant experience with the maintenance staff, all of my work orders have been fixed within a few days!! My new pup loves a nice walk on the trail! So many things for her to enjoy as well.
Kenia Castillo
Apr 20, 2023
I've lived here for 8 months and never had a single issue. Anytime I had something break or not work properly in my apartment somebody was sent over within an hour to fix it. Very friendly staff is always willing to help you out and make your life as easy as possible. Special shoutout to Mr. K who is always there to help out
Zach Baritell
Apr 20, 2023
Kaishon is really great! He also helped finding my package from Amazon :))
Jenny rose Ceballo
Apr 20, 2023
Kaishon has the best customer service give him biggg raise!!
Jose Madrid
Apr 20, 2023
Kaishon is awesome on every way
Rosario Briceno
Apr 20, 2023
Willie and Rafael were very quick and efficient helping with our problems. Very nice as well.
Mario Villaverde
Apr 20, 2023
This is by far the best apartment complex I have lived in out of the six I have lived in total. I have had very few issues, and those which I have had are standard maintenance issues that were resolved quickly and efficiently within a day. We moved here quickly because the place we originally planned to move to (AT A DIFFERENT COMPLEX!! NEVER rent from The Sapphire) was full of roa ches. Although our things were only in the infe sted apartment for 4 total days, we still ended up bringing some of the roa ches with us. I was desperate to find a new place that was affordable, safe, and high quality and I had to do so within 4 hours of getting the approval to break my lease. Anthony helped us tour and signed our lease within 2 hours, and Dayana helped us with everything else. I cannot recommend either of them enough — they were both extremely kind, understanding, honest, and helpful. Anthony let me know of any potential issues with the unit and helped us be able to move as quickly as possible. After Anthony’s phe
Mary Smith
Apr 20, 2023
Mr K checks up on me from time to time, Awesome guy
Cameron
Apr 20, 2023