Overall, my experience at The Howell has been great. I especially want to shout out the maintenance staff, Alex, Jose, and everyone else. Not only have they taken care of every request I’ve submitted, but they have also been very professional and kind. The leasing staff is also very understanding and great. Can it be better? Of course, nothing is perfect. But I will say that we have a great team on the ground here who is willing to go above and beyond for its residence. That matters a lot!
Ricardo Montero
Aug 26, 2026
Wanted to wait to experience and give an honest review of Cortland Lake Howell. First I wanted to point out that if what you're looking for is a modern apartment brand new construction, cookie cutter apartments, this is probably not the best location for you. Cortland has newer more modern apartments at Altamonte Springs and the downtown area that are probably more suitable for you.If that's your taste. However, if you like a peaceful environment, a place with character located in the middle of a reserve, surrounded by trees and nature, you are gonna like courtland lake howell . The place is right on lake howell it's facing east making sunrises very beautiful to catch along theboat ramp that is accessible to all residents. The community is very pet, friendly and my favorite thing to do as to walk my dog along the community, looking at the lake, from the walkway that goes from the boat ramp to one of the pools. As a business owner, one of the things that has impressed me the most is the management. Jarolyn at
erwin quintero
Aug 11, 2026
Hi, Frank from building 8 at Lake Howell. I wanted to give Alex a shout out for his help on a maintenance request for a leaking fridge. He responded quickly and understood the problem and helped resolved the issue, which ultimately resulted in replacing the unit. I appreciate his help and friendly manner doing so.
Frank G
Aug 7, 2026
Beautiful place 💛
Masha Podolyan
Jul 10, 2026
The Lake Howell Service Team is excellent, professional, and consistently demonstrates a strong commitment to delivering high-quality service. Their teamwork, responsiveness, and attention to detail make a positive impact every day. Thank you for your dedication and commitment!!
Mauricio Arenas
Jul 8, 2026
Moving here has been an absolute breath of fresh air, and we are so incredibly excited to call this place our new home! The entire application process was incredibly smooth, fast, and stress-free. A massive thank you to the leasing staff—they are wonderfully friendly, professional, and went above and beyond to make sure everything was perfect for us. The apartment itself was immaculately clean upon move-in, and it's clear the entire property is exceptionally well-maintained, from the pristine grounds to the top-notch amenities. The community is stunning; the lush, beautiful trees give it a peaceful, natural vibe, and the pools are absolutely gorgeous. If you’re looking for a safe, beautifully kept, and welcoming place to live, I cannot recommend this complex enough!
Sommer
Jul 4, 2026
Antonio was great! He came by to take care of the maintenance issue and was very friendly and respectful the whole time. He fixed everything quickly, made sure it was working before he left, and even took the time to answer my questions. You can tell he really cares about doing a good job. I really appreciate his help and wanted to say thank you to Antonio!💪
Loida Jordan
Jun 30, 2026
Had a problem with my patio screens, Antonio came by quickly and did a great job of fixing it and making sure it was completely secure
Jonathan Penate
Jun 23, 2026
Joel has been very professional in helping me with the issues that I have had and continues to be helpful when needed.
Luis Martinez
Jun 9, 2026
I'm going into my 3rd year and I still love it like day 1. It's clean and cozy everywhere we walk around in the community. Joel, the service guys and Jodie in the office are quick to help. We just had a fun casino night and there isn't a month there isn't a raffle or party thrown for everyone who lives in the neighborhood. Love the pools and my home, recommend to people all the time.
Oh
May 31, 2026
⭐⭐⭐⭐⭐ I’ve been living at Cortland Lake Howell for two months now, and I couldn’t be happier with my decision to call this community home. From the moment you drive through the gated entrance, you feel the difference—beautifully maintained grounds, a true resort-style atmosphere, and an incredibly welcoming vibe. The amenities here are next-level. I spend most weekends soaking up the sun at the lakeside beach. They have a lakefront sand volleyball court, and two resort-style pools. The private boat ramp and waterfront boardwalk make it feel like you’re on vacation every day. I love the 24/7 fitness center with free group classes, the pickleball court, outdoor game space, and they also have a leash-free bark park for dog owners. The resident clubhouse is perfect for events, and the community hosts fun social gatherings and even weekly food trucks that bring everyone together. It’s truly a place where you can relax, stay active, and enjoy lakefront living right in Casselberry. The office staff deserves speci
frankisthemnm
May 20, 2026
I just moved in this week but I've visited and toured the property a few times over the last two years as I was contemplating my options when my lease was up for renewal at my last place. With my recent application process and move-in, I've dealt primarily with Jarolyn and Ethan. Jarolyn is dope and does a lot to make sure the residents feel at home and are involved within the Cortland Lake Howell community. Ethan was very nice and personable when I toured before I applied and seems like a solid guy. Since moving in, I can see that the property is well taken care of, my unit was beautiful, and my unit didn't have any noteworthy issues. The few things I did report, the maintenance supervisor Alex took care of promptly. This is a small thing, but when I moved in, Jarolyn gave me a small gift bag that had a small dish detergent, a roll of toilet paper, and a free pizza coupon to a restaurant nearby. You know what I had to do 15 minutes into moving some furniture in? Not have to remember which box I packed the
Ronald Reid
May 20, 2026
The events they have here are so fun and you get wonderful prizes!!!! We have yummy snacks and adult beverages and for children we have movie night with the kids at the pool and they give you hamburgers, hot dogs and popcorn!!!
Teresa Schwalbach
May 14, 2026
A great place to live. The leasing office is very nice and always ready to help. The maintenance crew in on it. As soon as my request goes in they are there to fix the issue. Cortland also has a fantastic guest suite for out of town guests.
johnny San Nicolas
May 14, 2026
The cortland family is one of the easiest teams to work with from the manager Jodie and assistant Jaro to the maintenance supervisor Joel and Alex just make working together a pleasure....Best team out there!!!!
Omar Nieves
May 12, 2026
I had a great experience living in this apartment complex. The property is clean, well-maintained, and the grounds are always kept nice. The management team, especially Jarolyn, are professional, responsive, and helpful whenever I had questions or needed assistance. The location is convenient, close to shopping, restaurants, and transportation, which made daily life much easier. I also appreciated how quiet and safe the community felt. Overall, this is a wonderful place to live, and I would highly recommend it to anyone looking for a comfortable and well-managed apartment community.
yvette andrade
May 11, 2026
I’ve lived here for about 2 1/2 years now and i hope to continue being part of this community for years to come. Before moving here, I lived in another nearby community with similar sense of hospitality, but Cortland really goes above and beyond for its residents. One of the standout things for me is how often they host events & activities that make living here feel more engaging and like an actual community. It really gets me out of the house, even if it’s just sitting poolside enjoying the snacks provided while there’s a movie night or games going on. It’s very refreshing and something i genuinely look forward to. I recently attended their st patrick’s day celebration, where there was giveaways and residents received food vouchers that could be redeemed at the local food trucks they brought in. The staff and maintenance team have consistently been helpful, responsive, and efficient whenever i’ve needed assistance. I wish i knew everyone by name so i could personally recognize them for their hard work. I
Jinx Perez
Apr 22, 2026
i took a tour and was considering applying but i don’t want to waste my money bcs im not sure if they accept eviction or not
Honey Carter
Apr 18, 2026
Been here over a year! It’s quiet and doggy friendly. Staff have been great!
Jully Colina
Mar 17, 2026
Love it here! Great staff and they have food trucks weekly and really fun events for holidays.
Le'Nery Ortiz
Mar 17, 2026
Happy St. Pattys!
Lisa M
Mar 17, 2026
Joel Baez in maintenance, Jarolyn, Ethan and Winter at the office are ALL AMAZING!!! They have made this experience for me so wonderful and easy. Moving can be so hard and stressful so having a good team is crucial! I recommend this lovely team 10/10 Place is clean and spacious. Love the layout of the apartment complex . Good for dogs and families !
Maria Ojeda
Mar 13, 2026
I love living here. We have been here for a year no bugs, things need to be fixed they get fixed, and all my neighbors are wonderful. The apartment it is wonderful 😊 and spacious. Storage is a little lacking but you can find ways around that.
Donnalynn Janiszewski
Feb 15, 2026
I’ve been here almost 2 weeks. The staff is extremely nice and friendly. From the leasing coordinator who handles the application process (who isn’t local) to the people who are in the office. Even maintenance, super nice. There were a few issues when we initially moved in that they rectified and are currently handling. Maintenance is VERY fast. Rent is a bit high but the area is nice and close to everything we need. Nice to be close to Orlando without actually being there every day. Another thing I love is that the gate actually works lol Broken gates are becoming the norm in apartment complexes. So far, so good! Hoping it stays that way .
Kay Stout
Jan 27, 2026
Great community, and great staff
Luis Mosquera
Jan 7, 2026
Incredible view and location, spacious apartments and amazing service make you really want to live here; very good service too.
Erick Acosta
Dec 19, 2025
Cheryl Conrad was an absolute delight in helping us get all of the mess of a move in all figured out. She handles everything with great care and is so very kind! I can’t thank her enough, she’s made us feel so welcome and excited to move into this community! Thank you again! Update Dec 2025: This place is truly unlike other apartments I’ve lived in. The staff are all so sweet and they are always hosting events to make you really feel like a part of a community. They go above and beyond to make sure your experience is awesome here. Couldn’t ask for more! Currently enjoying a little Christmas movie night at the pool with drinks and food courtesy of the team here! You guys rock!
Shannon Rhody
Dec 18, 2025
Just editing my review just to reiterate that this apartment complex always goes above and beyond to make you feel appreciated for living here, The Christmas party and free thanksgiving turkey are done in ways that show that the complex and the people who work here truly care about creating a community.
Wayne Hawkins
Dec 18, 2025
Rafael is so good at his job I’m convinced he has superpowers. Dude shows up faster than DoorDash. Complex better keep him forever.
Jeremiah Rodriguez
Nov 21, 2025
Me encantó el lugar, pero el servicio es wow 5 estrellas 🌟, en especial jedrick 10/10 la atención. Lo recomiendo ampliamente.
Fernando alonso Orozco hernandez
Nov 20, 2025
Gracias al sñr.Rafael Hernadez por su atencion y buen sevicio.
Wanda Vazquez
Nov 20, 2025
Quiero reconocer el excelente trabajo de Rafael, parte del equipo de mantenimiento de mi complejo de apartamentos. Cada vez que he tenido una situación en mi unidad, Rafael ha sido rápido, respetuoso y muy profesional. Explica claramente lo que está haciendo, se asegura de que todo quede funcionando correctamente y siempre muestra una actitud amable y servicial. Se nota que realmente se preocupa por los residentes y por mantener el lugar en buenas condiciones. Aprecio mucho su compromiso y la calidad de su trabajo. ¡Gracias, Rafael, por tu dedicación y por hacer que vivir aquí sea una mejor experiencia!
Arishay Negron
Nov 20, 2025
Ethan very informative and nice on our tour! Thank you for showing us around.
Yesenia Deleon
Nov 20, 2025
I recently moved to Orlando from Miami and into this apartment complex, and my experience has been nothing short of amazing. The staff has been incredibly welcoming, especially Rafael Hernandez and Alex, who have both gone above and beyond with every request I’ve had. Rafael is always friendly and makes a point to check in on how I’m doing whenever we cross paths. His kindness has made me feel especially at ease, even with having a large dog at home. Diesel absolutely loves him and is just as comfortable with Alex. Relocating can be stressful, but they truly made me feel like I was joining a community that cares. Huge kudos to Rafael for making this transition such a positive one.
Melanie Beato
Nov 20, 2025
Estoy encantado con el servicio de Jedryk muy trabajador y sobretodo amable y respetuoso
Juan Diego Gaytan
Nov 20, 2025
Rafael Hernandez super helpful and polite took care of the problem without any stress.
Daniel Hernandez
Nov 20, 2025
Rafael,always professional and cordial, going the extra mile, making everything quickly and efficiently. Always appreciate his work, and he returns to check if the work was completed as expected. Thank you Rafael, God bless.
Martha Brito
Nov 20, 2025
Rafael is amazing and he always gets the job done
Robin Campbell
Nov 20, 2025
Beautiful community, all the staff are very friendly, especially Rafael, the service technician, who helps with everything.
Cesar Loera
Nov 20, 2025
Rafael is my favorite maintenance always comes to my rescue when I need him
Rebecca Washington
Nov 20, 2025
Great place to live in with great amenities and awesome staff. Rafael is great! He has fixed every issue that has came up with the apartment and is very quick to respond and help.
Luis Sacarello
Nov 20, 2025
Excelente lugar, muy cómodo y lindo el personal muy amable sobretodo jedryk ofrece un excelente servicio es muy amable y atento
Diego Gaytan
Nov 20, 2025
Jedryk realiza un trabajo excelente y eficaz
Jey Mendez
Nov 19, 2025
Rafael is honest, hardworking, and very good at what he does daily.
Raquel Almonte
Nov 18, 2025
Rafael is honest, hardworking, and very good at what he does daily.
Raquel Almonte
Nov 18, 2025
Friendly, professional, and skilled. Rafael is great at his job always.
Ruthy Hernan
Nov 18, 2025
Always a smooth experience. Rafael handles every repair with skill and confidence.
Jael Hernandez
Nov 18, 2025
Excellent work every time. Rafael is someone you can truly count on always.
ScarFace Gaming
Nov 18, 2025
Love my huge closet in my home. Really enjoy the food trucks and parties here. My favorite thing to do is walking on the trail by the lake, recommend living here to everyone I know. You need anything fixed Joel does it super quick, the maintenance guys are nice and professional.
Lana Elena
Nov 17, 2025
My experience at this apartment complex has been great from the beginning. The leasing staff were friendly, helpful, and made the whole move-in process easy. The property is clean, quiet, and well taken care of, with nice amenities. You can tell they really care about the residents here. I’d definitely recommend this place to anyone looking for a new home. Ethan is the 🐐
Austin Evans
Nov 15, 2025
Les doy 5 estrellas porque. Aparte de ser un lugar acogedor Te tratan como de la familia los recomiendo cienporciento .
Deisy Cantarero
Oct 22, 2025
Love my community so much that I renewed. Jedryk is amazing along with the whole maintenance crew. Very fast and efficient guys! Leasing office staff is always on point as well. Love the events they create for the community.
Brittney Rogers
Oct 17, 2025
This is a review for the maintenance crew. I have had nothing but great experiences w Alex. He is prompt, helpful, my dog trusts him when I’m not there to come in and fix things, which is saying a lot! He always has a smile, and handles things literally the day I put the order in. Nothing but positive things to say about that guy! 😍
Rachel Webb
Oct 10, 2025
My experience at Cortland has been amazing from the start! Ethan was my leasing agent and gave me a very thorough tour of the property and the community is like the perfect haven, especially here in Orlando where apartment communities rarely have great scenery. The community feels like a storybook with all the trees and the ponds and lake. It feels very peaceful. I appreciate that it is gated and has two pools and clean amenities like the gym. Ethan helped answer all of my questions during the tour and when I went home I was able to email with additional questions and received prompt responses. He and the rest of the office team were super helpful. Thank you for your patience and for being so friendly and welcoming! This has been my favorite of the five communities I've lived in here in Orlando.
Tatiana Serna
Oct 9, 2025
We love living here.Great service Team!! The maintenance team consistently provides excellent service. In general the whole Lake Howell Team is awesome.
Jumil Palacio
Oct 8, 2025
I've been at Cortland Lake Howell for 6+ months, and I've had nothing but good times here! The neighborhood is nice, and the people and pets are super friendly. From coming in for a viewing to lease, everything was smooth sailing all the way. The maintenance crew are always out and about in golf carts and friendly as can be. They're proactive with maintenance here and I've never had to call for anything. If I ever did have an issue, I'm positive they would have it resolved in a hot minute. The community has 2 pools. One has beach-side vibes and the other at the leasing office / gym building is a bit more relaxed and chill. Pick the best option depending on your mood that day. They just recently converted their tennis court to pickle ball courts, with a complete resurfacing job, and I'm excited to try it out! Did I mention the food trucks! At least 2-3 times a week, we've got different food trucks coming for breakfast or dinner. So many choices, it's too much, but in a good way! Don't just take my word for it,
Timothy Welch
Sep 26, 2025
This complex is great! Maintenance and office staff are always helpful and attentive. Quiet, safe complex with lots of shade instead of being a concrete jungle which I love. 2 pools and lakefront is a dream come true. Would definitely recommend living here!
Monica Mulligan
Sep 23, 2025
I am very happy with Jedryk's work, he is friendly and responds quickly to our needs. 5 stars for him. Thank you.
greicy conde
Sep 18, 2025
The staff is always nice and they are always hosting amazing events and raffles. There are also food trucks that come by every week. The amenities are also amazing. There is a beach area on the lake that is my absolute favorite part! The gym is also top notch, you won't even need a gym membership anymore. @Cortlandlakehowell
Kaitlin Jones
Sep 17, 2025
Alex, maintenance man he is awesome. He’s always on time. He knows what he’s doing and fix it right the first time I have no complaints. We need more people like him.
Gregory jean-louis
Sep 17, 2025
Estamos muy contentos con nuestro hogar y el servicio que prestan los trabajadores en especial el señor rafael,pablo martinez todos son muy atentos y serviciales buen trabajo
Yaima Jimenez Rivero
Sep 17, 2025
Alex has been such a huge help since I showed up here on my first day!!
The TruZh0ts
Sep 17, 2025
The maintenance team is working perfectly. Especially I am really appreciate to Rafael for great service every time. Thanks!
Давлат Аблязов
Sep 17, 2025
Mr Jedryk Mendes work in my apartment and did a wonderful job need more people like him
Leo Velez
Sep 17, 2025
JEDRYK MUY TRABAJADOR Y AMABLE TODO UN JOVEN DISPUESTO
Caridad Bones
Sep 17, 2025
EL MEJOR EN SERVIOCIOS JEDRYK MENDEZ SIGUE ASI SIEMPRE DISPUESTO
Mildred Sanchez
Sep 17, 2025
Sr.mendez excelente joven dinámico energético siempre amable y dispuesto a resolver cualquier inconveniente gracias por tu servicio
Yesenia Sanchez
Sep 17, 2025
Buenos dias para informarle que estamos satisfechos con el señor Pablo Martínez por su colaboración , Pablo nos ha ayudado con todos nuestros requerimientos.
Laura Rodríguez
Sep 17, 2025
We are very happy with the people in this community, special thanks to Pablo Martinez, he has helped a lot we all our request, Pablo is a five star person.
PeopleWorksERP Pedro Hernández
Sep 17, 2025
Jedryk offers excellent service and above all very friendly and responsible
Valeria Villegas
Sep 17, 2025
Apartment complex is great! Jarolyn is the best, make sure get to her for all your leasing needs!
Ethan Taylor
Sep 3, 2025
I moved in recently and Jarolyn was the biggest help! She’s the best!!
Tony Dagher Jr.
Sep 3, 2025
I would like to thank Pablo for his speedy and thoroughness on my laundry list of maintenance requests! You're awesome and my family appreciates everything you do!
Jonathan Hardin
Aug 25, 2025
The touring was very easy and comfortable to book. They show around the property well providing all the information needed. The application was processed and approved quickly. The maintenance team is kind and provide on time services.
Kushi Aggarwal
Aug 16, 2025
This review is for Jedryk. Jedryk provided services with a smile. He is very knowledgeable and helpful. Thank you, Jedryk for servicing my apartment in a timely manner.
Angie Tucker
Aug 7, 2025
I’ve lived at Cortland at the Harbor at Lake Howell for nearly three years, and one person who has consistently stood out is Alex from the maintenance team. He’s been around since I first moved in and has always worked hard, been professional, and gotten things done with care. Over time, I’ve seen their maintenance team grow, and it’s clear Alex has been a solid foundation in that. I appreciate his dedication and the way he carries himself on the job — respectful, efficient, and helpful. Thank you, Alex, for everything you do for this community! However, there are things that make living here frustrating. For one, work orders can take two days or more to be resolved — and that includes basic issues like problems with the dryer. It may not be an emergency, but when I’m paying rent that includes access to utilities, I shouldn’t have to go to a laundromat and spend more money just to do my laundry. Parking is another major issue. Residents of our building often can’t find parking because people who don’t live in
Apollo Cosmo
Aug 1, 2025
We used the guest suite - 2 bedrooms, 2 baths, kitchen & living area. It was clean, lovely and on first floor. The staff is friendly and helpful. I would definitely go back
Sharon Murdock
Jul 30, 2025
Cortland at Lake Howell is one of the best kept secrets in Casselberry. The streets are shaded with majestic oaks and palms that give it an inviting atmosphere that makes walking through the complex pleasant. This relaxing atmosphere along with minor repairs is maintained by a dedicated staff. Joel is the head of maintenance who not only supervises grounds and maintenance crews but also coordinates more complex repairs with competent contractors. He is friendly, knowledgeable and approachable. Joel will ensure that repairs are scheduled to be completed at the earliest possible time and that the work is completed to the satisfaction of the tenants. Alejandro and Rafael are Joel's "A" team. They too are knowledgeable, take their work seriously and strive to provide the best possible repair service for the tenants. Alejandro and Rafael do everything from changing ceiling lightbulbs to replenishing air conditioning refrigerant when it runs low. Jodie Acevedo is the one that makes this formula of tenants, staff an
Warren Christophel
Jul 30, 2025
Great environment. Love the public events they have and maintenance is super friendly and quick! My dogs and I love exploring the area.
Ariana
Jul 29, 2025
I moved here with my wife and son a little over a year ago. We had a bad experience with our first unit. Lived on the 2nd floor 3 Bd, and our downstairs neighbors despised us simply because we had a 2 year old who bounced around the house. The complex was very Unhelpful/uncooperative when it came to the situation. We did not appreciate that at all. We also had a pipe burst in our MasterBedroom closet/Bathroom. It flooded our room. The pipe burst on the 3rd floor and leaked down to us. Fire department came. They quickly had a 3rd party Carpet cleaning service come, and dehumidify/clean the carpets. We had Pipes leaking in the ceiling in our secondary bathroom, and 3rd bedroom, and leading to the A/C Closet. We went through alot in that unit. But,Everything changed when we transfered to a 2nd floor 2 bd rm with a lake view. Very mi-nute repairs at this unit so far. We understand the complex is older and these things happen at random. We feel like the 2 bd rm is more spacious. We love the lake view. Neighbors ar
William Pate
Jul 27, 2025
From start to finish, our experience at this apartment complex has been incredible. From the moment we walked in for a tour, we felt welcomed and valued. The leasing staff went above and beyond to make the entire process easy and stress-free. They were always professional, friendly, and incredibly responsive. The property itself is well-maintained, peaceful, and has great amenities. It’s clear they truly care about their residents here. Highly recommend it to anyone looking for a new place to call home!
Sasha Ramirez
Jul 23, 2025
Jarolyn is fantastic! She’s responsive, professional, and truly cares about the community. Whether it’s a small issue or something more involved, she handles everything with efficiency and a great attitude. She really helps keep our community running smoothly.
raphael espejo
Jul 22, 2025
I had the absolute pleasure of working with Jarolyn Espejo, and I can’t say enough about how incredible she made the entire leasing process. From our very first interaction, Jarolyn was kind, knowledgeable, patient, and truly committed to helping me find not just any apartment—but the right one. She listened carefully to what I needed, offered thoughtful recommendations, and guided me through every step with professionalism and genuine care. Her attention to detail and warm personality made what is often a stressful experience feel smooth and even exciting. Thanks to her, I found a place I absolutely love and can now call home. If you’re looking for someone who goes above and beyond for their clients, Jarolyn is the one to ask for! She is a gem in the leasing world, and I’m incredibly grateful for all her help.
Stephany Marie Laurencio
Jul 22, 2025
I’ve lived at Cortland at Lake Howell for a little over two years now, and I can honestly say I’m still just as happy to call this place home. Living here truly feels like being on vacation every day—the community has a resort-like vibe that makes it feel special. The staff is always warm, welcoming, and ready with a smile or a wave, creating a genuinely friendly atmosphere. Maintenance is top-notch—Joel recently came by to fix my fridge and handled it with military precision, wrapping up the job in seconds. He even went above and beyond by fixing a small issue with my washer door that I hadn’t included in my original request. That kind of service really stands out. And the lake? Easily my favorite part of living here. It adds so much peace and beauty to the surroundings.I am happy to have found such a beautiful place to live.
O A (Color tales)
Jul 9, 2025
I’ve been living in this apartment for about 3 months now, and overall, it’s been a great experience. The space is clean, comfortable, and well laid out — it really feels like home. The building and neighborhood are quiet and safe, which I truly appreciate. Everything has worked well so far, and we haven’t had any major maintenance issues. We’d especially like to thank Jedryk Mendez for welcoming us to our new home and for being so helpful with everything related to maintenance. His support has made the move-in and settling process much easier and more pleasant. If you're looking for a comfortable and well-managed place to live, I’d definitely recommend this one.
Dany Atehortúa
Jul 5, 2025
Great clean apartment complex.
Rafael Gomez
Jun 20, 2025
I absolutely love living at Cortland Lake Howell! The community is peaceful, well-maintained, and filled with friendly neighbors. One of the highlights of my experience has been working with Jarolyn, she’s incredibly welcoming, kind, and always goes above and beyond to help with anything I need. From answering questions to organizing community events, she truly makes this place feel like home. I’m so glad I chose to live here!
Ronny Baret
Jun 18, 2025
Cortland Lake Howell Review – 5 Stars (with a small caveat) I've been living at Cortland Lake Howell for just over two weeks, and overall, it's been a great experience so far. This is by far the quietest and cleanest apartment complex I’ve ever lived in. The community is surrounded by beautiful trees, and there's a lovely nature walk by the lake — a really peaceful touch that adds to the charm. One of my favorite things has been the food trucks that come by almost every weeknight. It’s such a fun and convenient perk, especially compared to my last apartment complex which didn’t offer anything like that. That said, my move-in experience wasn’t perfect. The apartment wasn’t quite ready — the front door didn’t lock properly, and a few appliances needed to be replaced. However, I have to give credit where it’s due: the maintenance team here is fantastic. They’ve been very responsive, quick with emergency issues, and have handled regular maintenance within a day or two. All of my initial issues have been resolved,
Anna Price
May 29, 2025
Allyson has been amazing, from the initial tour, guiding me thru the application and rental maze (lived in a house for 40 yrs prior), promptly answering my questions, returning all my calls, and maintenance in particular, Rafael and Alex, amazing response in completing repairs.
Marina R
May 21, 2025
Ali was the best help
mackenzie borak
May 19, 2025
This place is very well maintained-specifically the maintenance technician Pablo Martinez is a great asset to the condominium- he is very cordial and professional- he is great 👍
Topey Lizcano
Apr 30, 2025
This place is like any other place, however, the maintenance crew is great! Alex and Rafael are really helpful, understanding, and knowledgeable with the issues that arise. When I open maintenance tickets they get it done!
NatureDemon
Apr 30, 2025
Rafael is one of the best maintenance men on the property. My dog, T'challa, loves him too!
Joseph Donald
Apr 30, 2025
Rafael was very kind and fixed my porch screen fast and efficiently. He is a great team member to have and I am happy he helped us out!
Diana Garcia
Apr 30, 2025
The entire maintenance team and Alex are amazing! I was having troubles with my hot water heater and Alex fixed for me right away. Alex also fixed my washer when it started having issues as well! Great team!
Kylie Reid
Apr 30, 2025
Excelente servicio de Rafael y Alex son los mejores, siempre nos ayudan
Osmel Alvarez Arteaga
Apr 30, 2025
Alex has been so amazing helping us get settled into our apartment. He always makes sure we are taken care of and is super responsive
Andrew Korman
Apr 29, 2025
I’ve had a great experience with the maintenance team at Cortland Lake Howell Apartments. Alex and Rafael are always quick to respond, professional, and super helpful. Every time I’ve had an issue, they’ve handled it efficiently and with a positive attitude. Really appreciate their hard work—definitely makes living here a lot easier. Thanks, guys!
valerie portalatin
Apr 29, 2025
Estoy súper contenta de vivir en este lugar, y gracias Rafael por su excelente servicio que hace para mis ordenes de trabajo
Greicy Nowak
Apr 29, 2025
Rafael gracias por tuya Recomiendo este lugar
Christian Castanda
Apr 29, 2025
Maintenance is always on top of things! I put in a request and typically by same or next day it’s complete! Thank you Rafael! Best maintenance team!
Eileen Torquemada
Apr 29, 2025
Recomiendo a Rafael como un gran colaborador viviendo en Corthland, eficiente, honesto y profesional
patricia Cozar
Apr 29, 2025
I just moved in a couple of weeks ago and it has been a pleasant experience so far. Rafael in maintenance has been very kind and professional with my maintenance requests, Im happy with his service. Maintenance does ask for a review to be done due to a competition, I don’t mind this but it is a way to get reviews for the property that may not come out of residents naturally and may make their google reviews look better than maybe they should. Regarding the property it is nice, a bit old but that is okay as it is an older property. I enjoy the nature around us and the lake, it makes it very relaxing and I love that being a nature guy. Stairs outside apartments could be cleaner, also I had too many maintenance requests about (5) for someone that just moved in, they can do better before delivering apartments. However Im happy with my renovated apartment overall. In general it is kept clean and people care as I do not see dog waste or too much trash around. Would recommend!
Juan Segura
Apr 29, 2025
Rafael y Alex grasias por el servicio
EMIGDIO JIMENEZ
Apr 29, 2025
This property is well maintained and welcoming, property is kept clean office staff is really nice!! Shout out to Alex from maintenence always is there for us when we need him thanks Alex!!
Harold Cruz
Apr 28, 2025
El Sr. Rafael Hernández, fue muy atento en su orientación y estuvo al tanto de cada servicio brindado por el personal.
Santos M. De Jesus
Apr 25, 2025
Rafael Hernandez has excellent customer service skills, very respectful person. He ensures eveyone is taken care off, and that residents have their needs met in a timely manner. I personally know him and have seen how he takes his job seriously. Rafael likes and makes sure that all areas are clean and well maitained.
Aileen Reyes
Apr 25, 2025
Had a great service from an employee there named Rafael Hernandez. Very attentive and organized with his work.
Robert Velez
Apr 25, 2025
Rafael Hernández Súper excelente me encanto todo muy limpio
Barbara Sanchez Ayala
Apr 25, 2025
Allyson Rolon gave us a tour of the property, she was very sweet, informative, and helpful. She did an outstanding job and giving us all the information and took us to tour as many apartments as we’d liked with a smile and good feedback.
megan murphy
Apr 24, 2025
Está propiedad es un buen lugar para vivir por sus espacios y su hermoso lago, gracias por sus servicios he instalaciones, por la maravillosa atención y gestión del técnico Pablo
Katherin Maldonado
Apr 23, 2025
Una Propiedad Excelente para vivir, su servicio de mantenimiento muy bueno. Gracias al Sr Pablo por su servicio y amabilidad.
HERNANDO AYALA
Apr 20, 2025
Excelente servicio de Mantenimiento, Gracias a Todo el Equipo. En especial al sr Pablo, quien me ayudo mucho con toda mi solicitud. Gracias
LUZMAR MENDOZA
Apr 19, 2025
Excellent property to live in, very efficient Maintenance. Thank you Mr Pablo for all the management and your support.
Valentina Madrid Quintero
Apr 19, 2025
Me encanta este lugar, se nota el cuidado y dedicación en cada detalle. Quiero destacar al Sr. Pablo, técnico en mantenimiento, no solo por su excelente trabajo, sino también por ser una gran persona. ¡Gracias por tu amabilidad y compromiso! 👏😊🔧❤️
Lina Aurora
Apr 18, 2025
A very comfortable and quiet place to live, with excellent maintenance management. Thanks to Mr. Pablo, the maintenance technician, for his management.
Joffre A Agudelo
Apr 18, 2025
Very good maintenance service.
Jorge martinez
Apr 17, 2025
Very good place to live, I recommend it. It's quiet and clean, with good and timely maintenance service. Thanks to technician Pablo Martinez for his work.
LINA MARCELA MUÑOZ HURTADO
Apr 17, 2025
The complex is very pleasant for community living. Thanks to the maintenance team, Mr. Pablo, and congratulations.
Ingrid Bonilla
Apr 17, 2025
Es una propiedad agradable para vivir. El servicio de mantenimiento es muy rápido; gracias al señor Pablo por su excelente servicio.
Kemel Rafael Martín García
Apr 17, 2025
Es un lugar muy agradable para vivir, y tiene un alto servicio de Mantenimiento. Agradeciendo el apoyo en la atencion del Tecnico Pablo. Gracias
Winy
Apr 17, 2025
Un excelente lugar para quedarse, muy bonito y muy buena atención del técnico Pablo de mantenimiento, súper recomendado.
Clara Estacio
Apr 17, 2025
I love living here! Everyone is so friendly and goes out of their way to help with anything I need, especially Alex with maintenance and Cheryll in the front office.
Livia Stokes
Apr 17, 2025
Recomiendo esta propiedad. Me encantaría tenerla. Es un lugar tranquilo con una vista increíble!!! El equipo de mantenimiento era muy bueno… Gracias al técnico Pablo por la gestión rápida
david andrade palta
Apr 17, 2025
It is a pleasant place to live, with beautiful spaces and the lake that gives a tranquility to the property...thanks for the excellent maintenance service, especially to the technician Pablo Martinez
Catalina Andrade Palta
Apr 17, 2025
Es un lugar muy tranquilo con una vista al lago genial. El servicio de Mantenimiento es altamentr calificado y solucionan todo a Tiempo. Gracias al Tecnico Pablo Martinez por su maravillosa gestion
Veronica Montoya
Apr 17, 2025
Vivir en Cortland lake howell, es tener contacto directo con areas, donde puedes disfrutar de un agradable atardecer, caminar, compartir, el equipo de mantenimiento esta atento al mínimo detalle, para hacer que los resientes realmente sientan tranquilidad en su hogar, Joel Baez lideriza un excelente grupo, lo recomiendo, vengan a vivir aquí.
Enery Zabala
Apr 15, 2025
Excelente comunidad para vivir. Desde la oficina hasta el equipo de mantenimiento han sido excelentes conmigo y mi familia. Especialmente Joel el gerente de servicio siempre esta atento a nuestras ordenes de servicio y siempre muy amable y profesional.
Jose Eduardo Bohorquez Ramirez
Apr 15, 2025
Hello everyone! Jedryk is one of kindest people I’ve met so far at this condominium! Highly recommended and all his work is truly appreciated! Way to go Cortland Family!
José Parra
Apr 15, 2025
I have a great experience thank you Jedryk Mendez for all your help
Yehs S.
Apr 15, 2025
Thanks jedryk for your great service
Yail Cepero
Apr 15, 2025
Excelente lugar para vivir, muy limpio y organizado, excelente atención de el personal de mantenimiento especialmente Jedryk muy servicial.
Yolet Carrillo
Apr 15, 2025
Great service. Joel the service manager and the team are always making sure that the property look good and my request are taking care in a timely manner. Love this community. Always striving dir more.
Raymond Rodriguez
Apr 15, 2025
Excelente Jedrik
Shakyra Méndez
Apr 15, 2025
Great place👌 Jedryk Mendez
Amaury Andino
Apr 15, 2025
Excelente lugar para vivir super lindo y comodo para toda las familia y el servicio de mantenimiento super excelente y dispuesto a ayudar gracias al personal de mantenimiento Jedryk mendez sanchez excelente persona siempre estuvo dispuesto a ayudar y en els rvicio excelente.. muchas y muy agradecida
Jeydaliz Mendez
Apr 15, 2025
Excellent service Jedryk as usual very good at his job.
Keyshaliz Coreano
Apr 15, 2025
The staff are kind and willing to help in any way possible. Really gives you the sense of community that other apartment management teams lack from my experience.
Luis Lopez
Apr 10, 2025
Jederyk excelente servicio, super servicial y aclaró todas mis dudas, excelente persona, admirable super trabajo
Eliesser Portillo
Apr 9, 2025
Jederyk, excelente servicio, muchísimas gracias por tu bienvenida!
Milena Cuervo
Apr 9, 2025
Although we are not resident's here , we come out every month with our food truck (Rosarios Kitchen) to serve the residents for many of the events they provide to them. Every time we go there the staff is professional & welcoming. We always see the way they go above and beyond to ensure residents feel valued and taken care of . This community is kept nice and clean with a cute private lake out back to enjoy and relax. We look forward cooking out every month!
Brenda Rosario
Apr 9, 2025
Super Good service, thanks to Alison for helping me out with everything I needed
Andrea Ospina
Apr 1, 2025
Jedryk is an awesome maintenance man. very quick and responsive.
taylor basinger
Apr 1, 2025
I haven’t decided on an apartment yet but I just finished speaking with Dionne, and it was an absolute pleasure. Extremely helpful, answered all my questions, and even went as far as to take down my information to ready back out if something comes up that would work for me in the future. I have been calling around to multiple complexes today and this was the most pleasant phone call I had by far.
Enzo Romano
Apr 1, 2025
Allyson is Amazing with Great Customer Service! Vast Knowledgeable of a Variety of Subjects! Go To Her ! she’s The Best!
Mikeal Hamilton
Mar 19, 2025
It has officially been one month of calling Cortland Lake Howell home, and I have to admit, I really love it. Here’s a thorough breakdown of why. The process to move in was seamless. From day one, Allyson gave us tours back to back and made herself to answer all questions we had about the property. The team is lovely, and even if you’re trying work with just one person, they make themselves available to fill in and help out if someone is not available. As someone who usually has a million and ten questions, I felt reassured knowing each one was answered timely. From picking up the keys and inspecting the unit, they really make you feel hyped and excited to move in. Cheryl and Jodie both are cheerful and attentive to their tenants and will find an opportunity to remind you to enter community raffles to win things, and also ask how you’re getting along and to invite you to community events. It’s very sweet. This gave us a great impression, and still does! The apartments are beautiful. Whether renovated or not,
Astrora _
Mar 17, 2025
I want to take a moment to recognize Alex, the maintenance man here at the apartment complex. He has consistently provided exceptional service every time I've needed assistance. Whether it's been a minor repair or something more complex, Alex handles each issue with professionalism and efficiency. He’s always prompt, friendly, and thorough, taking the time to ensure that everything is working properly before finishing the job. What I really appreciate is that Alex communicates well, letting me know when he’ll be arriving and following up afterward to make sure everything is in order. It’s clear that he genuinely cares about keeping the apartments in great shape. I’m very grateful for Alex’s hard work and dedication. He’s definitely a big part of what makes living here so enjoyable.
Jamie Ann
Mar 16, 2025
Rafael came in for a work order and was very friendly and quick to fix our issue.
José Ramos
Mar 14, 2025
Allyson has been amazing for me. She is always attentive and knowledgable. A friendly face to see anytime you walk into the office. Beautiful property with access to a private lake. I love it!
Anthony White Jr
Mar 13, 2025
This is my first year here and I love the little events and raffles they do here!!!! It’s been so fun!!! Today is wine down, where they provided wine and platters of fruits, cheese, and meats by the pool!!! Such a lovely ending to the day, not to mention the pool has been amazing by the lake! Thanks guys!
Alexandria Lynch
Mar 12, 2025
They were so patient and kind during both my original move in and transfer process. I have nothing but good thing to say.
Laney Elizabeth
Mar 12, 2025
I have had an exceptional experience living at Cortland Lake Howell. From the very beginning, the staff has been nothing but professional, welcoming, and incredibly helpful. They truly go above and beyond to ensure residents feel valued and taken care of. The leasing team made my move-in process seamless, answering all my questions with patience and clarity. Allyson was especially helpful, making sure I had everything I needed and ensuring the transition was smooth. The maintenance team is outstanding—quick to respond, efficient, and always courteous. A special shoutout to Alex, Rafael and Joel, who have consistently provided top-notch service whenever I’ve needed assistance. They take care of any issues promptly and with great attention to detail. The entire staff creates a friendly and professional atmosphere, making this community feel like home. I highly recommend Cortland Lake Howell to anyone looking for quality living with excellent customer service.
Johann James (ProjectXenoProductions)
Mar 12, 2025
My first month was rough immediately needed a new washer and dryer which took a while to get. Still have problems with my refrigerator to the point I can’t even keep food in there. Most of the service request end up getting closed without resolution. If I’m not home for them to come in it will just disappear. Would be nice if we could schedule an available time so I don’t have to stay home all day just to get issues potentially fixed or delayed until something can be done. Edit most of my issues have been fixed, something’s are just part of living in an older apartment
Jacob C
Feb 25, 2025
My air conditioner was not working on a Sunday and maintenance professional Alex Rodriguez came to my apartment and worked through the situation very professionally. As it was a Sunday, he had a difficult time reaching someone because the A/C company was closed. However, he kept calling and left messages for someone to call him back. Fortunately he got a call back, the technician came, and in less than an hour our a/c was working. I want to give Alex 10 stars for his professionalism as well as his commitment to get our a/c working. Alex is an asset to Cortland Lake Howell and I am so thankful for his expertise. Additionally, Alex is ALWAYS kind when we interact, kudos to Alex Rodriguez.
Crystal Redding
Feb 24, 2025
Came here for a tour without an appointment and was astounded by the professionalism and hospitality of the staff here. Definitely considering moving here in the near future!! Allyson was working when we came and gave us the VIP treatment. Her professionalism, involvement in the community, and hospitality were the best I’ve seen in a long time. If you’re considering touring, do it! You won’t regret it! And ask for Allyson if you can!
Dakota Kiger
Feb 22, 2025
Ive lived here for three years and plan on staying here until we but our home- the staff has been delightful and they are doing theor best to make community 3rd spaces with their many food trucks and resident events. Ally is phenomenal!!!
Madeline Woolhouse
Feb 18, 2025
Love living here! Staff was super helpful with us when we moved in and made sure any hiccups were handled efficiently and kindly. Gonna be here for years to come!
Isaia Gonzalez
Feb 14, 2025
Hands down the best place to live. Very attentive and caring staff
Christian Colina
Feb 14, 2025
I came by the office to get a few things situated with my lease renewal & Cheryl was very helpful!
vanessa
Feb 5, 2025
I moved in about 1 month ago, this review will be honest and accurate based on MY personal experience. Danielle was our leasing agent, she was friendly, professional and very helpful. There was a slight delay in getting our application processed, but Danielle, Anthony and the other manager were very communicative. There were a few work orders I had to put in (AC, bathroom outlet, stopped tub, dishwasher not functioning) but Rafael was VERY responsive, quick with the repair, courteous and professional. I’ve emailed the office with a few concerns, and Anthony has offered a prompt responses each time. “How do you feel 1 month later living here?” I’m glad you asked… After living In a house for over 12 years, I was apprehensive about moving into any apartment and did my homework. I can say I’m happy in my apartment, it’s comfortable, the trees offer plenty of shade which is a huge plus in Florida. Compared to other apartments I checked, the cost is worth it, but let’s be honest… it’s expensive everywhere. The AC c
Ruby Lopez
Feb 1, 2025
The wine was amazing. Thank to the ladies in the office they are a pleasure to talk to.
Mandla Sibanda
Feb 1, 2025
UPDATE: We have now been living here almost an entire year and we still love it here! Most recently, we had a few bulbs burn out and our maintenance tech, Alex, not only came and replaced the bulbs but upgraded the whole light fixture. It looks and works better than ever! Jodie, the property manager, has become more of a friend. She always knows each resident, greets us by name, and organizes a ton of fun resident events like coffee and breakfast or paint and sips so we can all get together! It's nice feeling as appreciated by the community as we feel about them. I recently got a promotion out of state and we have loved it here so much we will be transferring to another beautiful Cortland property. I hope the team there is as wonderful as our team here. We can't say enough great things about living here. Do yourself a favor and move here so you can relax a bit and just enjoy life. UPDATE: Updating this review as we have now moved in and have been living in our lovely new home for about a month. There were som
Mary Greenwood-Drumheller
Jan 31, 2025
I have lived here for about five months now. I have personally really love this apartment complex. The units are nice and spacious, and maintenance is really good. I believe Alex is the maintenance guy that helps maintain my apartment and he does a superb job. Every time I do submit a maintenance request it is done in a timely manner. He is also very friendly, and always has a good attitude. Another worker that does a really good job is Allison. She showed me around when I was looking for apartments and has always been my go to about anything. She is very friendly and handles everything in a very professional manner. Overall, this apartment is really nice to live in and I’d recommend it to anyone
Isabel Friske
Jan 30, 2025
Maintenance is always extreme helpful. Jedryk on the maintenance team is always very attentive to any requests and respectful.
Jill Carrington
Jan 30, 2025
This community is fantastic! The management team is kind and responsive. Our service techs Alex and Rafael are knowlegable and quick with repairs. We enjoy the spacious apartment and screened in balcony. The community is private, kept clean, and well maintained. We don't hear or see 436 so we forget that Cortland Lake Howell is on a major road. The community is constantly hosting events and food trucks. We love calling this place our home.
Dominic Lincourt
Jan 30, 2025
Si quieres vivir en un lugar tranquilo, agradable, limpio, con apartamentos que tienen los espacios ideales para vivir cómodo, te recomiendo 100% esta propiedad, con gente amable, que están disponibles para ayudar siempre.
Lidia Lugo
Jan 30, 2025
Excelente servicio al cliente. El equipo de mantenimiento siempre estuvo atento a todas nuestras necesidades. Joel, Rafael, Alex, jetryk y Pablo son excelente equipo y tienen todo muy limpio y organizado.
Daniel Correa
Jan 28, 2025
Customer service, great maintenance team, and Jedryk is fast and efficient
Luis Mendez
Jan 28, 2025
Stay was great. Thank you to the team at Cortland for everything. Wanna thank Allyson (front desk) especially for always being helpful, and being diligent with helping to solve problems in a timely manner. Great place to call home to everyone looking for somewhere great to reside.
MALI !
Jan 17, 2025
Good property and maintenance team are great too
Hector Ramos
Jan 14, 2025
Wonderful community with an incredibly friendly and supportive staff! They’re always on top of things and constantly organizing events for everyone to enjoy. Nearly every day, there’s a different food truck serving fantastic food, and every Saturday, Papa John’s offers discounted pizzas exclusively for residents. The entire team (especially Allyson, Patricia, Cheryl, Jodie, and Joel) were amazing and has been there for my family every step of the way since we moved in. Thank you all so much for keeping the community clean and beautiful 24/7!
Jonathan Ramirez
Jan 11, 2025
When I originally went through an exhaustive search process over a year ago, when I decided to move from New York to Florida, after reviewing about 60 communities in the area, this community, at Lake Howell was first on my appointment list when I came down, after disregarding at least 40 from the get go, as many sound very concerning and scary. I only hoped that I would be right. Anthony was the best at the onset of our first meeting, and though I had some really upsetting first move in problems with conditions, once Anthony got involved, he was a man of his words, and worked hard to resolve each and every issue that we had. Since then, Anthony has been the most professional and pleasantly personal person that is a credit to the Cortland corporation. Over a year now since living here, I see a community that has been constantly upgraded with improvements like the 24/7 gym being renovated, along with both pools having brand new masonry stone work walkways around them, with all new pool furniture. All the buildi
Robert Sobel
Jan 9, 2025
I moved in about a few weeks ago, same day a relative passed away. Cheryl + team have been incredibly accommodating, making exceptions for my situation and resolving any issues immediately, while other complexes I’ve lived at take a couple of days to even return your call. The team also plans events and invites food trucks which is helpful as a working professional so I have options in my backyard some days if I don’t want to cook 🤙🏽 The entire maintenance team (I only know Alex by name, but I have met a few other team members) has been so friendly and diligent, resolving requests as quickly as possible (1 to a few days depending on the type and scale of the issue). Overall it seems like Cortland (at least this location) is treating the staff well, which I also look for before I move somewhere. The office hours are not the usual but I’m glad they give the staff realistic work hours and in my situation nothing has come up out of their business hours that couldn’t be addressed by the Cortland support line. But
gailsingh16
Jan 9, 2025
Great maintenance team
Anastasia Rose Fitness
Jan 9, 2025
I had the pleasure of working with Ally. She helped me with my problem and was so kind and considerate. I’ve been in other complexes where the management is no where near as good as what I saw today. Thank you so much Ally!
Trinity Green
Jan 4, 2025
We moved in back in August and since then the community continues to exceed our expectations! The maintenance is amazing and fixes issues the next day after you put in a work order. Everyone in the office is extremely friendly and kind! The community has food trucks and events for the residents to participate in. They also have a guest suite for residents to rent to allow for family or friends to have a place to stay during their visit! Another big factor for us, we feel safe here. We would 100% recommend!
Eryn Jackson
Dec 23, 2024
Great hospitality, Fun events!! Family and pet friendly too :)
Taylor Yallum
Dec 20, 2024
This place is pretty good fr fr
Caius Hale
Dec 20, 2024
Apartment maintenance is very helpful and common areas are well kept. Great place for pets, especially dogs. The paths towards the lake are gorgeous and a wonderful addition to living here. Would recommend to anyone looking to move with their fur babies!
Jake Hanson-Bartlett
Nov 21, 2024
Fantastic amenities! Save neighborhood! I walk regularly here and feel completely safe!
Laura Fraser
Nov 21, 2024
I attended the dive in movie event tonight and had a great time. They served hotdogs and popcorn and had a DJ before the movie which was great fun. My daughter and I had a blast.
Jenna Wilson
Nov 21, 2024
Gorgeous view, perfect location, very spacious and clean, they have a great maintenance team.
Frankie Anaya
Nov 8, 2024
Allyson was a great help. Very professional. She gave me a tour of the entire property and It’s very nice. She also answered every question that came to mind and must I add she’s quite beautiful definitely should keep her around.
Eric Harrell
Nov 1, 2024
Experienced a wonderful tour here today with Allyson! She showed me the neighborhood and had wonderful things to say as well, enjoyed the tour and i’m highly convinced! The lake caught my eye the most,it’s beautiful!
Julianna Rosa
Oct 30, 2024
La verdad este lugar me encanta. Si te gusta estar en contacto con la naturaleza, recibir buena atención. Dese el lesea office y todo el equipo de mantenimiento. El jefe de mantenimiento Joel es súper atento y está pendiente de cada detalle además de un excelente traductor. Las vistas, limpieza y organización en este lugar son imperdibles….💙
Nelymer Mendoza
Oct 26, 2024
Ms Allison did a magnificent job of giving me the tour of the property and if I could give her five more stars I would.
AJ Davis
Oct 25, 2024
We have lived here for 9 months and couldn’t be more pleased. The neighborhood is quiet and the people are nice. It’s a great vibe and I love that we are surrounded by nature. Everyone that works here is always very helpful. Maintenance requests are completed very quickly. I’m glad to be a part of this community.
lacee corrigan
Oct 23, 2024
I've had the pleasure of living here for close to two weeks now, the community is well maintained and staff are easily accessible and a phone call away. While the apartment was not as i would have expected at the time of move in Allyson Rolon from the onsite staff was very attentive and helpful especially in showing me around the community and addressing any issues within the apartment. Jedryk Mendez the service technician was quick to remediate any of the small issues at the time of move in and was extremely friendly and professional. My only reason for not giving a 5 star rating is that the master bedroom bathroom doors were painted very close if not the same day of move in and i have not been able to sleep in the bedroom due to the smell of paint fumes coming from the bathroom.
Christopher Perdigon
Sep 25, 2024
I just wanted to take the time and to say thank you for being such a wonderful leasing consultant ally. You always have time to listen and to help. You made me feel like I was part of a community and not just another number. Which is very hard to find now a days. Whenever we have any issue or concern you always give us the time. You come quick with repairs and resolutions to solve them in the most expeditious of ways. So again I want to say thank you for you being who you are and for what you do. You are a wonderful person and a very professional kind leasing consultant
Jovani Ramos
Sep 20, 2024
Excellent comunnity to live, always paying attetion to resident's needs and questions.
Kevin Ocasio
Sep 19, 2024
Excellent customer service. Office and maintenance always respond on a timely manner. They go above and beyond. Very professionals. I sincerely recommended!
Yadira Rodriguez
Sep 19, 2024
Best complex in the area. Very clean. Maintenance is always prompt and efficient.
Tabitha Marcano
Sep 19, 2024
Excellent place to live, specially those who like the nature (trees and lake), and the personal really take care of the place.
Jazmin Mota Vargas
Sep 19, 2024
Went to visit a family friend. Community is clean and beautiful. Apartments close to a lot of convinient stores.
Jose Baezz
Sep 19, 2024
Excellent maintenance team 🫡
Jose Colon
Sep 19, 2024
Maintenance got us a new fridge super quickly, like next day. Rafael and Alex did a great job installing and was very understanding.
Jazmine Smith
Sep 12, 2024
I took a tour today of the property and Allyson was very accommodating. She showed me everything and answered all my questions.
Matthew Palladino
Sep 5, 2024
We moved to Orlando from Texas and we’re super grateful for the Cortland Lake Howell Team that collectively helped us with our move from Cortland to Cortland, and also the diligent Maintenance Team for taking care of any and all issues promptly. We worked directly with Madeline, Anthony, and Allyson with Leasing, and Alex and Rafael with all Maintenance Requests. They are all exceptional people that we are very happy to work with. We came from two previous Cortland Communities in Texas and our review is based on our collective experience with Cortland. Thank you all!
Amberlee Palmer
Sep 4, 2024
I really like living here. The services for the community like party, celebrations and the Maintenance services are awesome. I need to mention Rafel Hernandez as a good Handyman, he is one of the guys in Maintenance team, and always let the things get ready and fixed so good and fast. The pools and three lake view are amazing. My only complaint is that Sometimes I only wish the hallways of the building could be cleaned most frequently, this pollen season is not good and everything seems yellow and dust, and dirty. The other complaint is about the rent
A&S Coutinho
Sep 4, 2024
The apartment complex has a lot of trees for shade, a nice view of the lake and well maintained. Service request are easy to submit and the front office is solid. The inside apartments are spacious and clean.
Michael Workman
Jul 20, 2024
We approached Cheryl with a tricky and confusing situation and she got us through the process without skipping a beat.
Mac
Jul 19, 2024
Lived here for 3 years and loved it. Had a couple maintenance requests and they were always fixed within a day or two. Anthony at the office was always responsive and helpful. I got to enjoy different resident events at the pool that were pretty fun. Great location, great place to live!
Sara Garcia
Jul 18, 2024
I want to get a big shout out to Joelle Baez for the great customer service that he provided me. I had an ongoing issue with my dryer and right when I made him aware of this issue, he instantaneously was able to spot out the problem and made the necessary repairs.Thank you Cortland Team is been a great experience with the whole team. You guys are the best.
ailina lopez
Jul 9, 2024
I would like to say the Maintenance crew are the best. Alex, Jedsyk, and Rafael are very supportive of your needs. They are willing to help with a problem right on the spot. A big thank you to you all.
Charlene Whinna
Jul 8, 2024
I love Cortland at Lake Howell! the staff and the maintenance team is amazing they always help me out with all my needs. Would always recommend.
Michael Joeel
Jul 1, 2024
My family and I lived at Cortland at Lake Howell for 5 years, and it was a truly memorable experience. The convenience of the location was one of the highlights for us. It’s within walking distance to multiple shopping areas, restaurants and bus stops, making daily errands and dining out incredibly easy. The surrounding area is also relatively safe, providing peace in mind. The complex hosts regular events that bring residents together, creating a sense of community and making it easy to meet new people. The various amenities were newly renovated during our stay, providing pleasant spaces to relax or have fun. One of the standout features is the breathtaking sunrise and moonlight views over Lake Howell. The lake is perfect for all kinds of water activities and wildlife observation, offering a serene and picturesque environment. Overall, our time at Cortland at Lake Howell was filled with good memories. I hope the complex continues to grow.
Lily Ceballos
Jul 1, 2024
Excelente servicio al cliente, desde que me mudé mi experiencia ha sido espectacular y la limpieza del la propiedad es muy buena, y los técnicos de mantenimiento son oportunos en los trabajos para solucionar cualquier inconveniente y los de la administración tiene un servicio al cliente eficiente y respetuoso.
Mauricio Malagon
Jun 28, 2024
Just moved into Lake Howell so far so great customer service from the front end to the maintenance guys has been great so far!
Jackisha Morales
Jun 28, 2024
I’ve been searching for an apartment for about 2 months now. Came across this gem of a property during an internet search. Allyson, the leasing agent who toured the property with me was great! She was very patient and seemed very knowledgeable, had a great attitude, and an even better smile. The property has boat parking which is pretty unique and the apartments themselves are very cozy with updated appliances. I’m not too familiar with the Casselberry area but it looks to be a quiet neighborhood.
Lloyd White
Jun 20, 2024
Rafael and Leyo, did a good job in fixing our dryer
Nancy Muthoni
Jun 11, 2024
I am making a cross country move soon and Gilbert has been phenomenal with making sure my move is as seamless as possible. He has been quick to respond to my emails and texts, professional, friendly, clear with directions and expectations, and helpful. The follow-up has also been exceptional. I am very excited to move into my new home at Cortland and thank Gilbert in person for his hand in making this process a little less stressful!
Larissa Menke
Jun 7, 2024
I am very please with varios services received by Joel, always very polite and professional. Today Leo brought me my dog who wondered out of the apartment due she being blind and knowing it belong to me. I was very worried but they brought my confidence in this community that really care about their residents. Thanks Joel and Leo for the safety of my Ita.
ELBA SANTANA
Jun 3, 2024