I’ve been here almost 2 weeks. The staff is extremely nice and friendly. From the leasing coordinator who handles the application process (who isn’t local) to the people who are in the office. Even maintenance, super nice. There were a few issues when we initially moved in that they rectified and are currently handling. Maintenance is VERY fast. Rent is a bit high but the area is nice and close to everything we need. Nice to be close to Orlando without actually being there every day. Another thing I love is that the gate actually works lol Broken gates are becoming the norm in apartment complexes. So far, so good! Hoping it stays that way . Edit: 8 months later, the maintenance in these apartments is amazing. They come same day if they’re able and get things done quickly. SUPERB

Kay Stout

Google

The application process is super easy and quick as well. My roommate and I applied on Saturday evening and we got approved on Monday. We are looking forward to moving in on December. Not every apartment is perfect. There will be some issues along the way because that’s just life. All we care about is that the front office staff and maintenance staff does the very best to their abilities to correct any issues that may arise. Being proactive matters. We are very excited to be living with Cortland Lake Howell. Thank you all for an easy experience in joining!

Will Preston

Google

The layout of the apartment makes it feel so spacious and the kitchen is so cute but what really stands out to me is the way the management and front desk are so approachable and kind. They respond to emails and texts so quickly and they get maintenance requests addressed right away. Thanks for all the work you do! (:

Alex Flores

Google

Now that I’ve officially settled into my new home at Columbia Pike, I wanted to take a moment to give a special thank you to Gervon. Gervon was the very first person I spoke with when scheduling my initial tour, and from that first interaction, he was welcoming, knowledgeable, and incredibly helpful. Throughout the entire leasing and move in process, he patiently answered all of my questions and provided guidance every step of the way. Even after moving in, Gervon has continued to be my go to person whenever I’ve had questions or encountered any issues. He has consistently been responsive, professional, and willing to help resolve any concerns that have come up. What I appreciate most is that his dedication to providing excellent customer service didn’t end once I signed my lease. His continued support has made the transition into my new home that much easier. Thank you, Gervon, for your professionalism, kindness, and genuine commitment to helping residents. Your hard work and dedication certainly don’t go

Michelle Rosas

Google

Very nice place to live . Neighborhood always clean, maintenance is always on time if you call them . been here for 4years

Delf

Google

My wife and I relocated to the DC area this summer, and Kenneth made a long-distance move far easier than it had any right to be. He walked us through multiple video tours so we could choose an apartment without being there in person. When there were mistakes on the sales side, he emailed the right people on our behalf and got them sorted out. What was a hectic and stressful move that had to happen in a hurry, his help made possible. What really stands out is that his help didn't stop once we signed the lease. We've been here two months, and he's still the person we know we can count on whenever an issue comes up. Just last week he helped us get a storage unit after none had been available for months. We love the apartment and the location, and especially how dog-friendly the community is. We've met so many great fellow dog owners here. Thank you, Kenneth, for being someone we could rely on from start to finish.

Jesse Norman

Google

Great place! Staff are helpful & friendly the place is well kept and clean! Thanks to Viri & Precious for being extremely helpful!

carter matzke

Google

A special shoutout to Dedra. She’s honestly one of the sweetest and most helpful people here. She’s always so friendly, welcoming and ready to help with anything, whether it’s at the front desk or with concierge services. She always has a smile on her face and goes above and beyond to make sure we’re taken care of.

Sahana

Google

Dedra is the best Concierge! She is so kind and always happy to help!

Melissa Wyman

Google

Excellent community. Started my 2nd lease here and rent stayed the same. Barbara in the office is always so friendly and helpful.

Ericksen Family

Google