Katryce was AMAZING and helped us so much, during our time of crisis. We're so happy to make Cortland Whitehall our new home
Caroline McCallum
Jan 17, 2026
Updated review: I have lived at Cortland Whitehall for about 7 years now. I have transferred within the community for my 5th time. All my family and friends love to visit me wether its to reserve the club house for events, visit my nice apartment, or come work out at the gym. During the summer the pool is fun to be at and the community is peaceful for the most part. The staff is always nice and responsive via email. I work from home so that is the best way for me to communicate with my job. Maintenance is TOP TIER. Stevenson, Brenden and the maintenance manager Matthew are always working efficiently. They are very respectful and friendly. All of them are always willing to go that extra mile for everybody which is hard to say for a lot of communities. Honestly, the maintenance staff is the number 1 reason I choose to stay year after year. If I put a request in for maintenace it is fixed or worked on with in 24-48 hours. Its not perfect but it has worked for me for 7 years and I will continue to choose Cortland
Guadalupe “Amaris” Colindres
Nov 28, 2025
The community and the workers are amazing people. They always respond quick and know exactly what to do. There is not a lot of noise and the neighbors are friendly. The community is always clean and looks very nice all around
Verified Resident 1387540
Nov 25, 2025
Apartment Ratings
Branden and Stevenson were both professional, efficient and proficient. They were very knowledgable about all maintenance issues we had from big to small. It's always a pleasure to have them come fix anything because we know it will get fixed properly and fast!
Elle V
Oct 28, 2025
So far, it's been good. The only real issue I've had was related to the initial payments, fees etc. needing to be a money order was not communicated resulting in some inconvenience and additional time when I arrived.
Verified Resident 1374097
Oct 2, 2025
Apartment Ratings
Been here one year and love it. The front office staff is always so nice. The maintenance team is very helpful and quick to respond to any issues. The community is very quiet and clean.
Breyanna Bryant
Apr 30, 2025
Se vive muy tranquilo, y el personal muy agradable. A mà personalmente me ha ido muy bien. Siempre que llamo me responden. Buena receptividad gracias a Alexa linda persona. Bienvenida al nuevo gerente.
Verified Resident 1327075
Apr 5, 2025
Apartment Ratings
I lived in this condo for 6 years. Super quiet. Very nice people who worked there. I missed Emilio a lot when Hailee left, a super sweet girl, the maintenance guys, I never had any problems there. Thank God for that. I had to move for work. But now I would like to go back there. Greetings guys.
Carola Tinedo.
Jan 26, 2025
I lived in this condo for 6 years. Super quiet. Very nice people who worked there. I missed Emilio a lot when Hailee left Alexa , a super sweet girl, the maintenance guys, I never had any problems there. Thank God for that. I had to move for work. But now I would like to go back there. Greetings guys.
Carola Tinedo.
Jan 26, 2025
A relatively new complex,With a few problems,as usual.I have seen improvement in areas,they stay on top of any issues
Jan 22, 2025
Apartments.com
A relatively new complex,With a few problems,as usual.I have seen improvement in areas,they stay on top of any issues
Jan 22, 2025
I’ve been here for 3 months now, and it is a breath of fresh air! Office staff and maintenance team are amazing! My only concern is that our gates do no work, which is upsetting because I pay a fee each month for this, and I can hear when my neighbors walking upstairs which can be annoying sometimes! Other than that, I absolutely love it here and can see myself staying here for a very long time ❤️
Eboni Jones
Nov 8, 2024
We have been here a few years, it’s a great place to call home. Part of the experience is a wonderful maintenance team. I had a predicament with the toilet this morning and called it in. 2 min later I got a call from Matthew, 15 min later he was at the door. Ready , friendly and willing to help. Keep in mind it’s a Saturday which really stressed me out. Thank you Mathew for excellent professional service. It’s highly appreciated.
Adel Swanepoel
Oct 26, 2024
I absolutely love living at Cortland Whitehall! Apartments are beautiful, office staff is friendly and handles issues quickly! Maintenance staff is there within 24 hours of entering a ticket, and will fix your issues immediately! I couldn't ask for a better home!
Verified Resident 1279055
Sep 11, 2024
Apartment Ratings
I am happy with the treatment that Mrs. Alexa Santos gave me, very professional, she helped me with everything, very polite, the truth is, very professional with everything, the management of the place is very professional, I am happy to live in a place like Cortand Whitehall, happy to live, I already want to move, I repeat, Mrs. Alexa is very professional, she is prepared and trained to assist anyone, I recommend it to you.
Randy cuevas
Aug 26, 2024
Inside office is super polite. Maintenance guy(s) are super fast and everyone is polite. I even saw maintenance helping deliver a couch today. I really respect that. Maintenance alone gets my five stars.
Michael Page
Jun 19, 2024
My fiancé and I have been living here since the end of March and our stay has been amazing! From being able to view our specific unit before applying all the way up to move in day, the Cortland Whitehall team has been wonderful (especially Alexa!). We’re so glad that we chose to be a part of this community.
Raven Richardson
May 21, 2024
Everyone is extremely personable and willing to provide assistance. There has not be one time I have not been greeted walking into the office. This may seem very small; however, is truly appreciated more than each of them may know. Sometimes all it takes is the small things to make a difference in someone else’s life. Thank you for the continued stellar customer service each of you provide to the residents making us feel right at home
Kelly McCrary
May 21, 2024
The apartment community is great and the managers do an amazing job. But the fitness center is lackluster and the electric car chargers aren't designated spots so anyone parks there. I love the pool and club center. Overall this is a great apartment for the price.
Gabriel Wroblewski
May 21, 2024
Courtlands staff is highly prpfrssional, everyone is very nice whenever I go in the office, and the property is Always kept Very Clean !
champ reese
May 21, 2024
Great staff, understanding and willing to work with you through your hardships, maintenance gets completed same day if not within 24 hrs. Pretty safe community in general and friendly tenants
Monifah Carter
May 21, 2024
One thing of about Cortland Whitehall that I love, is the kindness and work ethic of the staffing. If I ever need anything I can reach out and be heard and it’s squally solved within the next day.
Feb 29, 2024
One thing of about Cortland Whitehall that I love, is the kindness and work ethic of the staffing. If I ever need anything I can reach out and be heard and it’s squally solved within the next day.
Feb 29, 2024
Apartments.com
Great community
Pratibha Singh
Feb 7, 2024
The maintenance team is amazing and responsive. We had our A/C go out at the end of summer last year and they were very responsive and when they couldn't fix it immediately they gave us a high power window unit that kept the whole apartment cool! The whole team has been great and we enjoy living here.
Megan Ferriss
Feb 7, 2024
Updated 2/24 Going on 4 years and still happy to be here, Jordan, Kristina, Alex, Tyrell and Matthew get the job done! I have lived here since Oct 2019 and to date there have been no major issues. Your standard "apartment living" issues, but nothing that the amazing staff wasn't on top of. Anthony, Aylse, Hailee
Raine Ramsay
Feb 6, 2024
We just moved in but are loving it so far! The staff is very friendly and the amenities that we have used so far are clean and very nice. We’re paying $500 a month less than our old apartment and this apartment is much nicer. We are so happy so far!
Bethany Jamison
Feb 6, 2024
Great place to live! I recommend anyone who is in the market to move here! Beautiful pool, dog park, great maintenance team who are very friendly, ladies in the office are so sweet and always willing to go out of their way to help you. Need I say more ? Lived here for only a few months and have loved every single moment of it here
Amy Cenname
Feb 6, 2024
Great community apartments that I would definitely recommend. The front desk staff are always helpful and maintenence fullfil requests and resolves any issues almost immediately. And they value your availability and time always. I have two dogs that I cannot always put away and have a varied work schedule. Maintenence always honors my crazy appointment times
Corinn RCM
Feb 6, 2024
This office has very very nice people and very help. I’m very like this people everyone work on this office it’s helpful and thank you for make me happy and happy new year
ashraf Morkos78
Dec 29, 2023
Very satisfied with my time here. The leasing and maintenance staff are beyond amazing.
Jack Riley
Nov 22, 2023
Great community apartments that I would definitely recommend. The front desk staff are always helpful and maintenence fullfil requests and resolves any issues almost immediately. And they value your availability and time always. I have two dogs that I cannot always put away and have a varied work schedule. Maintenence always honors me crazy appointment times
Corinn RCM
Nov 14, 2023
So far so good! All my service requests have been handled promptly and professionally. Kristina and the maintenance team always provides excellent customer service! This property is safe, clean and well kept! Job well done!
Verified Resident 1194858
Nov 1, 2023
Apartment Ratings
Daézha was great! I had what seemed like 1 million questions about the townhomes and doing a transfer and she was very patient and kindly answered all of my questions! Definitely an asset to the community.
Dietra Taylor
Oct 7, 2023
I truly do not understand the one star reviews. I have lived here for over two years. Work orders are few and filled almost immediately. The staff it’s cool. There is no roach or major bug problem. It can be hard to find parking after 9 PM RIGHT near your building, but there is always a spot available if you don’t mind a short walk from the next building. I don’t expect the conveniences of a house and garage at a large apartment complex. I’ve never felt unsafe. Overall, the community is quiet and well-maintained. What more could you ask for? The apartments are nice. I’m very glad I found this place.
Mable Li
Sep 26, 2023
A great location close to the highway makes it a bit noisy at times but the walls are thick so you don't get disturbed much and I have never heard any of my neighbors. You can get anywhere in the city quickly and it's a short drive to all of the shopping you need. The units come with a Nest thermostat, built-in wall speakers, and a wine rack. I have so much space and I don't have to pay expensive South End prices.
Verified Resident 1183079
Sep 22, 2023
Apartment Ratings
The management and the maintenance is great. Only issue is inadequate parking spaces.
Rahul Vijayaragavan
Aug 14, 2023
Cortland Whitehall does a superb job when it comes to attentiveness to resident needs. Move-in is seamless; both property management and leasing office staff engage with residents throughout the process while giving outstanding customer service to the residents. Cortland Whitehall is a clean, safe community with a staff that goes above and beyond.
Verified Resident 1167383
Aug 7, 2023
Apartment Ratings
I absolutely love the staff here. From the office staff to the maintenance staff and even the Valet trash staff. Theyre all super nice and helpful.
Jul 14, 2023
Apartment Guide
Conservice billing fees are my opinion.several cars have been broken into since I have been here for two to several buildings are open almost all the location is excellent. You are close to shopping and waiting on the pool to open.
Verified Resident 1148888
Jun 10, 2023
Apartment Ratings
Very clean & upgraded units! Love the amount of space I’m provided with. The property managers and the leasing office agents are very nice and professional. Maintenance is very prompt and effective! Love love love!
Verified Resident 1134827
Apr 26, 2023
Apartment Ratings
Hailee is a super hard worker and is always very responsive in a timely manner. I know if I have any questions she can answer it! The team is always having cool resident events that really bring the tenants together where we can mingle while having fun! Im loving it here and can’t wait to call this my home for another 12 months!
The NC Lux
Apr 25, 2023
When I lived at Cortland I had the best experience with the staff. Some adjustments in the neighborhood were needed, But the staff were attentive and cared about the neighborhood’s concerns! Hailee sweet Hailee was always in good spirits, always was available to help in any way possible. I had to go out of town once in an emergency and she offered to walk my dog for me which was a great help. I miss her and the staff and will try and visit soon.
Spirituallyawaken Queen
Apr 19, 2023
I’ve been living here at Courtland for a few months now and Kristina has been on it when it comes to any questions I have and her willingness to help me is very appreciated.
thesauce6od GOD
Apr 19, 2023
Beautiful property and Hailee was so cheerful and accommodating! Was a positive experience all around!
Melissa Ryan Simmons
Apr 19, 2023
Extremely satisfied with my tour and experience. The apartments look exactly how they are pictured online. Kristina was great she explained everything thoroughly and has answered every question we had, even after the tour.
Myles Jennings
Apr 19, 2023
Hailee was fantastic to work with! She was super attentive on my visit and the community is very nice!
Sylvia W
Apr 19, 2023
Great experience when deciding on a place! Kristina helped me and she answered all of my questions!
Gabrielle D
Apr 19, 2023
I visited this community and fell in love with the apartments and staff. The team made me feel welcomed as soon as I entered the office. The community looks very clean and quiet. The area is exceptional and will recommend it to anyone who is looking for a great place to live.
Olga Miranda
Apr 18, 2023
Its one of the most amazing,comfortable,clean,quiet and incredible places I can recommended to anyone, the guys in the office incredible people and so gentile and capable every time you need them more Emilio and Anthony no words to described their work.. The best money I invest every month.
Maryorit Romero
Apr 18, 2023
Highly recommend the maintenance guy Paul. We had a few things he needed to fix and he was either able to fix them or is coming back when the parts come in. Also my dogs can be a pain and in the way but he was very friendly towards them
Samantha Allen
Apr 17, 2023
Paul at Powers North has fixed my maintenance issues more times than I can account. He always arrives with a smile and completes the job quickly and efficiently. Thanks again!
MaggersRose
Apr 17, 2023
Just want to give a shout out to Mr. Paul Green the maintenance guy. I’m not kidding when I say he is the best maintenance member here! He is efficient and really cares about fixing the problem and making sure we are taken care of. He always goes above and beyond and it really shows! Thank you!!!!
Jaqueline Grier
Apr 17, 2023
I toured this apartment complex on recommendation from a Grahm Waddle. It was so beautiful and clean! I loved the views of the mountains and how close to everything the location is! Definitely will recommend this complex to anyone looking!
Rachelle Hughes
Apr 17, 2023
The community is very nice and workers are very friendly. However, the gates to the apartment buildings need to be fixed so they work and safety of residents is prioritized. This is one of the reasons I chose this apartment. Dog owners need to pick up their dog poop. Other than that, everything is great about the community!
Verified Resident 1128986
Apr 7, 2023
Apartment Ratings
Excellent! I have no complaints this far . I love the community & the area is quite. The activities are fun & creative. Parking is a hassle but it’s not that bad. Overall a great living environment and I’ll definitely recommend to anyone looking for apartments.
Verified Resident 1126465
Mar 30, 2023
Apartment Ratings
Just toured with deijah yesterday She was AMAZING. She literally went above and beyond.She even gave me her umbrella as we toured in the rain. She was knowledgeable and gave me many options. The manager was also super kind. Thank you guys so much. The neighborhood is super quiet there were landscapers and people keeping the property up . Very nice place
sheba speaks
Mar 23, 2023
I loved the customer service I received at courtland Whitehall! Daijah was an amazing help! I recommend 10/10!
Kimberly Alliyah
Jan 24, 2023
Daijah is such a sweet person! She was very informative and made the visit seamless!
Jala Hines
Jan 22, 2023
Daijah was amazing 🤩
laquae cummings
Jan 14, 2023
Cortland Whitehall is great. Daijah is cool. Definitely my go to leasing agent.
Deon Catlin
Jan 12, 2023
I have been staying here for a little over 5 years and I have to say I still love it. The staff continues to satisfy all my needs. They create a warm environment and do all they can to make the this community enjoyable. The go above and beyond to accommodate. Even the new employees that they bring in are always so good as well. Daijah has been with them for a while now and when I go in the office she is normally the first face I see so most of the time I get her to help me out with the small concerns I may have. She does a heck of a good job at what she does and goes above and beyond to get it done. I can appreciate employees like that! So thank you!! And thank you to everybody who always helps out.
Marcia Moore
Jan 12, 2023
First time I visited Cortland Whitehall I toured with Daijah and i loved the apartment. I was able to view the amenities and she answered all of my questions. The second time I came back, I met Kristina. I came back because the previous apartment I was going to reserve was no longer available and Kristina quickly informed me there were more. I was able to tour my apartment (the one I wanted) and I immediately applied in the parking lot. The approval process was FAST and easy. I'm super excited to be moving to Cortland. The 24 hr amenities is what sold me. Can't wait to move in :)
Shavonta Threatt
Jan 12, 2023
I toured these apartments & absolutely fell in love. But the best part about my experience was Daijah, she was so pleasurable & patient with me. She’s definitely the reason this apartment has moved to the top of my list when it’s time for me to relocate in a few months. Thank you Daijah for being so welcoming & answering my many questions!
Jasmine Bates
Jan 11, 2023
We loved the apartments when we toured. Many thanks to Daijah! She was so friendly and very knowledgeable. She helped make the experience enjoyable.
Tasha H
Jan 11, 2023
Daijah was so helpful and I love her energy!
Janae Etienne
Jan 10, 2023
Daijah was very helpful, and community was very nice.
Card My Yard Lancaster
Jan 10, 2023
My leasing agent at Cortland really helped in our decision to move here. Daijah was professional, friendly, and I really appreciated her candor. It didn't feel like I was being told whatever I wanted to hear just to get me to move-in. We were teetering between two different apartments and Daijah played a major role in us choosing Cortland. Once we did move in it was firmly cemented in my mind that we made the best decision.
Angelique Barnes
Jan 10, 2023
All of the staff at Cortland Whithall are amazing but Daijah was such a pleasure to work with. She made us feel comfortable and was willing to answer any question we had!
Asiah Drew
Jan 10, 2023
If you’re looking for the perfect complex. Look no further! I took a tour with Daijah and she is beyond amazing! She goes above and beyond to make you feel a part of the family. 10/10 if you go, ask for her! Update: have been living here over a year and she never disappoints! she is amazing from touring the place to over a year later and a light bulb goes out. Having a good team at the community you live is so important and I am So glad to have Daijah to make this place feel more like home!
Karessa Tynan
Jan 10, 2023
I toured this property and had the pleasure to meet Daijah. She was very professional, friendly, and informative. She definitely made it feel like home.
Porsha Boyd
Jan 10, 2023
These apartments are absolutely beautiful! My experience was nothing less than flawless. I was assisted by Daijah and she was so knowledgeable, polite, professional, and patient. I was so grateful to have toured this community with such an amazing person.
Symone R
Jan 10, 2023
Great office Staff , Very Helpful and informative .
Corey Brown
Jan 10, 2023
My stay here at Courtland Whitehall has been NOTHING but great, peaceful and friendly. Hailee and Daijah were absolutely AMAZING from the time I moved in until the time I moved out- those girls are the best, and are always willing to go above and beyond to assist in any way they can. I never had any issues with this complex and, the maintenance team were also phenomenal- shout out to Matthew and the rest of the crew. If you are looking for a new apartment here is where you need to lease :)
Lauren Rae Love
Dec 12, 2022
I’ve lived here for almost three years and I’m not planning on going anywhere any time soon. I absolutely love it here, my apartment home is beautiful along with the property and staff is amazing!
Nov 30, 2022
Apartments.com
We've thoroughly enjoyed our stay at Cortland Whitehall. It's in a great location + the team/staff has been wonderful throughout our stay. Would highly recommend!
Van Tint Aung
Nov 9, 2022
Everyone has been so nice and helpful! I have not moved in yet, but I am so excited to make this my new home! I’ve worked with Kristina for the most part and she’s been great. She answers questions promptly, and it’s a pleasure working with her. I also had the chance to speak with the property manager, and she was very nice as well! No complaints 😍
Mesha Michelle
Nov 3, 2022
Very clean & the rates are great! Lots of amenities!
Oct 27, 2022
Apartments.com
Amazing views, located in the heart of downtown Seattle, Ren is the place for you! The staff are friendly, supportive and helpful. Living the dream :)
Sep 25, 2022
Apartments.com
Great apartments with state of the art amenities. The management is super friendly and helpful. Moved in recently and everything was coordinated/organized perfectly. Didn't expect the move in snacks and refreshments that were placed on the kitchen counter. Highly recommend this place for folks looking for apartments in the South Loop area.
Sep 23, 2022
Apartments.com
I love living here. The property is beautiful and the grounds are so well kept! The maintenance staff are so fast to get my issues resolved and MacKenzie in the office is the best.
Sep 23, 2022
Apartments.com
I love my community. Everything about it. Especially the backyard! ??
Sep 23, 2022
Apartments.com
My stay here Grove at Lyndon has been amazing. There are a lot of great staff, and the environment is clean. The staff always lend a helping hand and answer our question to the best of their knowledge. It’s been amazing being a part of the Grove at Lyndon family.
Sep 23, 2022
Apartments.com
I couldn’t ask for better property staff. Everyone here is excellent.
Sep 23, 2022
Apartments.com
The marks staff is very easy to work with. Sense the time I have I have lived here, I have been treated very well and professional.
Sep 22, 2022
Apartments.com
I moved here a little over a year ago and had a really rocky start to my time at the Guthrie. I didn’t get along with the lady in the office and found her to be rude and snarky. She left about a month or two ago and it’s been so difference since. I stopped by to meet with the new property manager and he seems really great and on top of things. I hope he can clean up the mess that was the neglect from previous staff.
Sep 22, 2022
Apartments.com
Living at the Guthrie is fantastic! I moved in about six months ago and can't wait to renew! The property could use some more upkeep, but I had a great conversation with the new manager and he seems like he is really on top of it! Looking forward to seeing what the future holds here while I live in Nashville.
Sep 22, 2022
Apartments.com
Move-in went really smoothly. They were nice at the front desk and made sure my movers were set and ready to go. Looking forward to living here!
Sep 22, 2022
Apartments.com
I have lived here 1.5yrs now and I have loved every minute of it. The staff is so kind and friendly, all around. Great location as everything is so accessible. I can’t imagine living anywhere else. Everything is so accessible
Sep 22, 2022
Apartments.com
Good location. Professional staff. Home sweet home!
Sep 21, 2022
Apartments.com
Cortland is clean, well located, and has every amenity necessary for a very nice standard of living!
Sep 21, 2022
Apartments.com
I love living here, the amenities here are amazing. Management recently took over and seems friendly.
Sep 21, 2022
Apartments.com
So often these days apartment buildings are managed by individuals that do not understand how to manage with class and tact. OneEleven bucks that trend and I am happy to say that everyone here and how they manage is a class act. The concierge individuals are so welcoming and eager to assist, it is just like living at a luxury hotel. The management folks are quick to reply to emails and the social events that they arrange are perfect. I am very happy here and know that I made a good decision when I leased.
Sep 20, 2022
Apartments.com
We fell in love with this apartment from the first time we laid eyes on it. Courtland Whitehall was the first apartments we viewed in our apartment hunt and nothing compared after that. The application was easy and Daijah is the best! She was available for any questions we had, we were very specific on a couple of things we wanted and she made sure that happened and kept us up to date on everything. Move in was easy, we were able to view the apartment early everything was very clean and loved it even more then the first time we saw it. This is my first time living in an apartment and coming from a different state I was a tad worried but everything has been perfect and the amenities are beautiful. All the staff is helpful and eager to answer your questions. The maintenance staff is fantastic! Tyrell, Taylor and Mathew are always quick to answer a maintenance ticket and are warm, friendly and very knowledgeable. I couldn’t have asked for a better start to a new home in Charlotte.
Sarah Sissman
Sep 20, 2022
We fell in love with this apartment from the first time we laid eyes on it. Courtland Whitehall was the first apartments we viewed in our apartment hunt and nothing compared after that. The application was easy and Daijah is the best! She was available for any questions we had, we were very specific on a couple of things we wanted and she made sure that happened and kept us up to date on everything. Move in was easy, we were able to view the apartment early everything was very clean and loved it even more then the first time we saw it. This is my first time living in an apartment and coming from a different state I was a tad worried but everything has been perfect and the amenities are beautiful. All the staff is helpful and eager to answer your questions. The maintenance staff is fantastic! Tyrell, Jordan and Mathew are always quick to answer a maintenance ticket and are warm, friendly and very knowledgeable. I couldn’t have asked for a better start to a new home in Charlotte.
Sarah Sissman
Sep 20, 2022
Easiest application and move-in experience..Daijah was very reliable the entire moving process especially with us coming from out of state. Maintenance is the most time efficient I’ve ever experienced. 10/10 living experience.
Allison Tenort
Sep 19, 2022
Muy bonito
Nurian Espina
Sep 8, 2022
Had a great experience from my first email to move in. Beautiful property with a great staff. Everyone, especially Kristina have been extremely helpful and made my move as easy as possible.
Callie B
Aug 17, 2022
Very pet friendly,unfortunately, some people don't do a good job cleaning up after their pet.
Jun 30, 2022
Apartments.com
Great amenities
allen clark
Mar 10, 2022
Expensive apartment. Safe place
சரவணன் ச
Feb 19, 2022
A new Fresh very nice and friendly community. They also offer free Fitness classes with residency. Fantastic amenities, including gym, pool, Etc. Definitely check them out.
Adam Franklin
Feb 14, 2022
My experience and subsequent move in to the Cortland Whitehall community almost could not have gone better! I did experience an issue with the original unit I had liked and began to move forward on the leasing process with which was unfortunate. This issue was what seemed to me a computer error as both the agent and I were equally confused. I elected to lease a different unit because of this. my "second choice" of sorts The above mentioned issue was the only problem and or real hiccup I can say I experienced in the entire process from first contact to move in day! Every other step of the way were about as seamless and straightforward as you could expect from such a process and Kevin was the perfect person to guide me through it all. Kevin made everything easy always making sure to explain the process along the way, things he had been or would be doing, along with what I could do to expedite and or make the whole process go as smoothly as possible. The apartment and community itself is quite nice, I've been in
Gage Simard
Jan 26, 2022
Beautiful location and Kevin is the guy you need to talk with. He goes above and beyond to accommodate you. This community has everything you will want and need.
david moss
Jan 16, 2022
Kevin was very helpful with assisting me and my family during a move in! He was patient and kind. So Grateful he made this process as simple as possible. Thank you Kevin!
Jazmen Moss
Jan 15, 2022
Kevin was so polite and kind. I’m in a bit of a bind, but he was very sensitive to my situation. The Ace and Birdie units were both ADORABLE!! Kevin also did not neglect to tell me about the current special they have, which would help me so much!! Great experience! Great community! Super clean and super quiet!
Jan 15, 2022
Survey
I absolutely love Cortland Whitehall. Kevin is amazing!! From the moment I reached out about signing a lease to move-in day he extremely helpful and responsive. He went above and beyond to make sure that my move-in went smoothly and I appreciate his assistance so much! The apartments themselves are beautiful and spacious. The property is peaceful and well taken care of. We are in a great location close to everything we need! I'm so glad that I can call this place home!
Maya Maat
Dec 20, 2021
This community is beautiful and the staff outstanding. I would recommend this property
Francine Young
Dec 15, 2021
This was a beautiful property and we were being helped by Hailer Thurber who was excellent, she was very informative and helped us with all the cortland locations in town breaking everything down. Highly recommend coming here and seeing hailey, she will take care of you.
James Piccolo
Nov 22, 2021
Kevin Baker is the best when it comes to taking care of the customers. He really cares and listens to exactly what you want
Nov 22, 2021
Survey
Kevin Baker was an exceptional tour guide. He provided me a personal yet professional experience in my live (ZOOM) tour and took all my requests during the process. I would definitely recommend him to friends and family in the future! Loved how honest and friendly he was during my visit. 5/5
Nov 4, 2021
Survey
Everyone has been extremely helpful. Kevin Baker has made the process as smooth as possible during the move in process.
Oct 29, 2021
Survey
Rodney is freaking awesome! I literally see this man working ALL THE TIME! He puts in so much effort, and it shows around the community. Thanks for fixing our AC, and helping me carry my cat litter!
Oct 18, 2021
Survey
Very committed individuals!
Oct 7, 2021
Survey
We clean here and absolutely love the staff! Hailee is amazing and is a super hard worker as well as Rodney. We love coming back!
Yesi Miranda
Sep 29, 2021
I was put in a very crazy position and needed to be moved into my new place asap. Hailee and Anthony helped me through the process and treated me with the most upright respect! If anyone is looking for a place to stay with staff that cares about their residents this is the place to be and i will be sending everyone who is in need of a place there way! THANKS AGAIN HAILEE AND ANTHONY
I plead Da 5th
Sep 27, 2021
Hailee is so sweet and great! I needed help with delivering a gift to another resident. I placed one phone call there and she graciously offered to assist. I really appreciated her genuine support and top notch communication. She kept me in the loop the whole way through and made sure the gift I dropped off, got into the right hands. I wish more communities had great leasing agents like Hailee. 10/10 recommend living here!
Brittany Wallace
Sep 24, 2021
My lease starts October 5 and I have never been more excited to move into a new place before. The staff has been extremely friendly and helpful throughout the whole process. I toured the apartment last Saturday and submitted my application the same day!
James Johnson
Sep 23, 2021
I'm a fedex driver here and I like to come here because all the people even tenants are so nice
Virginia Ogando
Sep 23, 2021
Rodney is AMAZING! Just like any apartment, we have had a few occasions where we needed some maintenance work done in our unit and Rodney is the most caring, respectful and dedicated person. I’m so comfortable with having him here because he’s patient with our dog and goes straight to work with such a polite attitude EVERY time. I have peace in knowing that he’s here if we need him. He also always comes over as soon as he possibly can and then makes sure to check back in to make sure everything is still resolved and running smoothly. Also wanna shoutout Haley because she is so kind and truly cares about our entire community here at Cortland Whitehall.
Cassie Thompson
Sep 22, 2021
If you’re looking for the perfect complex. Look no further! I took a tour with Daijah and she is beyond amazing! She goes above and beyond to make you feel a part of the family. 10/10 if you go, ask for her!
Karessa Tynan
Sep 22, 2021
If you’re looking for a quiet, inclusive and friendly apartment complex, than this is your home! Maintenance completed in a timely manner and packages are safely secured in lockers. The amenities make you feel like you’re on vacation and the entire staff is ready to greet you with positive upbeat energy. Highly recommend living here especially if you’re within the lgbtqia+ community. You’ll always be treated with kindness and respect.
Erin Hodges
Aug 23, 2021
Management team is pleasant and helpful. Community is clean and the apartments are beautiful!
Alex Tremaine
Jul 21, 2021
I am about to move in to Cortland Whitehall.We are extremely happy and pleased with the treatment we have received. Hailee is just awesome!! So nice and caring. We have felt very welcomed as new tenants and so far the process have been super easy and smooth. Will update in the future with pictures of our place and the areas around. Again, Hailee is a star 😁🙌🌼!!
Betty Guerra Perdomo
Jun 17, 2021
The staff is amazing! "These are great apartments in a great area. They are always keeping amazing maintenance and the office staff are always friendly and quick to respond to such issues. I have loved my time here and will always recommend it to others.
Victoria Romero
Jun 15, 2021
We love living here! The space is much better compared to the apartment we lived in before!!
Jun 1, 2021
Apartments.com
I never write reviews but after dealing with a few other places in the area then coming to Cortland Whitehall, it's worth a few words. I had the pleasure of working with Hailee. I started the day extremely frustrated because I went back and forth with a previous complex for 24 days while they continually asked me to submit the same paperwork over and over again and tell me they are ready to submit to their manager every 2 days, but never did. I applied here at 8am, Hailee called me at 10am on the dot when their offices opened and completed my decision in about 5 minutes. She then answered any questions I had and within 30 minutes I was signing the lease. What more can you ask for. Professional, happy to help, and knowledgeable. I then realized this is the second Cortland property I have lived in and this seems to be the trend with Cortland as a whole.
Nyshon Lanham
Aug 23, 2020
Spoke with Hailee today from the leasing office as I am looking for a new place. I can't be more than stunned by her professionalism, kindness, and generous assistance to go beyond expectations to give valuable and excellent information. Now, this we can call customer service!!! Even though the floor plan I was looking for it was not available for my dates, thank you for an exceptional phone call experience!
Christina King
Aug 10, 2020
Emilio is AMAZING! I needed some important information and he was AWESOME! He is super friendly and professional. I loved working with him and would HAPPILY work with him again. He was very detailed and didn't rush me off the phone (I called close to closing). THANK YOU SO MUCH for your time! I greatly appreciate it!
Annie Suarez-Sheffield
Jul 16, 2020
I love living here. It has been a wonderful experience for me and my family. A very Quiet neighborhood
Verified R.
Jul 3, 2020
Apartments.com
It’s really a perfect place and it’s a very good Community. I just moved there and my apartment was really clean. Thank you so much. I will Definitely Recommend this place
Stev Salama
Jul 2, 2020
The community fitness room is spacious and motivating. Make sure you attend the fitness program available weekly! Professional staff and great equipment to keep a healthy lifestyle!
Cassandra Michelle
Feb 5, 2020
Moved here from Boston MA. The leasing experience was outstanding. My leasing agent Emilio Belem, was excellent with the out of state process. The community manager Anthony Toler, went above and beyond explaining the lease details. If you are looking for the best service, try Cortland. The best service in the market! Super professional!
jacob pacheco
Feb 4, 2020
In my renting experience the staff here has been the most professional and have enjoyed my living experience! You get your bang for your buck here honestly. The community is awesome here everything you need is around the corner.
Jose Duarte
Jan 29, 2020
Best community in the city. My son and I toured over 19 communities and this location was pretty much the winner. The staff was super professional, the grounds were clean, asked some of the residents about the premises and they were all happy with the service!
Ann Thompson
Jan 4, 2020
The staff at this Cortland community is phenomenal. Moved here from University Center and before transferring visited several other communities, had to go with this location! Quiet atmosphere and very clean!
H Van
Nov 14, 2019
Best apartment community in the area. Staff is phenomenal. Anthony and Emilio always available for my requests. Great Customer Service!
Porfirio Luna
Oct 22, 2019