Hannah and Emma are so welcoming! It’s unfortunate that the delays kept happening, since this is such a beautiful property. The day of my move in maintenance came within minutes and helped with the AC. Hannah answered all of my questions and was so thoughtful during our move in date. I’ve read through the comments and understand the frustration with the amenities not being open, however the team has responded very well and always shows empathy and respect towards tenants, even though it’s not reciprocated. The model apartment is white, do when we got our apartment and it was grey it threw us off. Not sure if this was mentioned. Lastly, wish the architects and designers would have considered having the room windows open a little just to get some fresh air. There’s no way to crack them a little, which my roommate and I like to air out our rooms once in a while.
Maria Marrugo
May 23, 2022
Emma and Hannah are amazing. They are always so kind to me, truly nothing but nice and sincere when I go into the leasing office. I really do think they are doing their best despite all the construction issues. I really hope Cortland’s upper management sees some of these reviews because, at this point, Emma and Hannah are the only reason some of us are still around. The pool, gym, etc. not being complete is so frustrating. Fire alarms going off at all hours is unacceptable.
Chelsea Hagen
Oct 25, 2021
I can’t say enough nice things about Hannah and Emma at Cortland Westshore. Every time I stop by the office they are very attentive and extremely helpful! They’ve handled any issues I’ve had with complete professionalism. The maintenance team is also wonderful! They are quick and efficient. I see some reviews complaining that the amenities aren’t completed yet but this can happen in new construction buildings. The management team has offered alternatives to use another pool or gym until ours are open which is very generous. My last building didn’t offer anything. Lastly, the building is a solid build. No noise issues from neighbors or hallways which is always a plus!!!!
Courtney Martin
Sep 23, 2021
Hannah F. as been very helpful during my stay so far and updating me on next steps, the leasing office is definitely doing their part.
Kalonji Nyembwe
Sep 23, 2021
Both Emma and Hannah have done a good job trying to communicate any updates, changes on site. When I have asked for a problem or issue to be looked into its done promptly. I appreciate their continued effort. I know they cannot control what’s happening with the construction delays and I also appreciate them being straightforward and professional.
Mary Jo Berkhoel
Sep 23, 2021
Ms Robinson was great. Very Knowledgable, patience and understanding. She answered all Of our questions. Our tour of property was exceptional. We hope to be a part of this community. Service top notch.
Aug 12, 2021
Survey
My roommate and I have been living at Cortland Westshore and have been really impressed with the management and office staff. Emma and Hannah are always extremely helpful and kind when we have any concerns or questions. My dog loves coming with me to their office because of the welcoming environment and treats as well :) definitely recommend!
Rachel LeBlanc
Jul 30, 2021
My partner and I really enjoy living here! The apartments are gorgeous, the building is clean, and the staff is awesome! Janessa and Hannah are always so helpful and the maintenance team is top notch.
Chessa Rodarmer
Jul 28, 2021
I have been thinking about moving to the Tampa area for awhile now and decided to start looking at apartments. After combing through several apartments and endless tours, I decided to take a shot at a tour at Cortland Westshore. My tour guide Hannah put me at ease immediately! She told me about the amenities, showed me the most gorgeous apartments, and made this process a whole lot simpler! Thank you Hannah!
Kate Hardy
Jul 28, 2021
I am currently in the process of relocating to Tampa for a new job and as overwhelming as the process has been, Janessa and the Cortland Westshore team have been amazing. Janessa’s patience and attention to detail in responding to all of my inquiries has been unparalleled and I could not be more appreciative of having such a dedicated team of people assisting with this transition. With me currently being in New England, Janessa offered the option of doing a virtual tour and she made sure to be as thorough and detailed as possible throughout the process. I have now signed my lease and look forward to moving to Cortland soon.
Luisa Escobar
Jul 28, 2021