Reviews | Cortland River North

Cortland River North is great! Everyone here, from the leasing coordinators to the building attendants to maintenance to the front desk associates to the residents, is kind, welcoming, and helpful.

DeCaria Monroe

May 25, 2024

Google

I can't say enough good things about Cortland River North! This building is incredibly dog-friendly, which is a huge plus for pet owners like me. The staff, especially Imani, is so helpful and kind. Maintenance requests are always handled promptly, which is a relief. I've moved around a lot in Chicago, but Cortland is the first place that truly feels like home. It's pet-friendly, has a fantastic staff, and I couldn't be happier here. Highly recommend!

Allie Ziolko

May 23, 2024

Google

Been at the Cortland for 3 years now and it’s wonderful! The building is located on a quiet street (amazing location too) in river north which is great because you don’t hear noise from outside like you do at other buildings. The staff here is amazing as well- especially Imani, Herman, and Tiara. They really take the time to get to know you and are extremely kind and welcoming. When you put in a maintenance request- they literally show up at your door within minutes. The apartment complex is very clean and modern as well. I highly recommend living here!

Gabrielle

May 23, 2024

Google

I've lived at Cortland River North for several years now and my time here has been fantastic. The units and amenities are great and the location is excellent as it's proximate to everything you need yet still tucked away from all the hustle and bustle of River North. Out of all the buildings I've lived in, the staff and management here is the best I've seen. Imani, Tiara and Herman are all incredibly helpful and friendly and always welcome you with a smile. This is a top notch apartment community and if you plan to live in River North, you must stop here for a visit.

Paul DeLucia

May 23, 2024

Google

We're currently searching for an apartment in Chicago and our tour experience was phenomenal. Eric was our guide and he was super knowledgable about the building. He answered all of our questions and was helpful throughout the entire process! We ultimately decided not to sign with Cortland, but it was high on our list. The staff was nice, units are luxury, and amenities were great.

Christina Lee

Apr 23, 2024

Google

I've lived in Cortland River North for three years and plan on staying. The neighborhood is amazing, the units are beautiful, but it's the staff and community here that really makes the biggest difference. The staff at Cortland is the most kind personable community I have ever seen and I am so grateful I found them!

Mar 4, 2024

I've lived in Cortland River North for three years and plan on staying. The neighborhood is amazing, the units are beautiful, but it's the staff and community here that really makes the biggest difference. The staff at Cortland is the most kind personable community I have ever seen and I am so grateful I found them!

Mar 4, 2024

Apartments.com

The staff here are incredibly friendly and helpful. Eric Lopez was a fantastic guide through the leasing process and getting started in the complex!

Alex Brown

Feb 5, 2024

Google

Cortland is a great building & Eric is amazing. He will find you the right apartment for you with amazing service. Strongly recommend

Marcello Sobrinho

Feb 2, 2024

Google

I moved into a one bedroom in late November, and everything has been spectacular thus far, particularly the warmth and friendliness of the staff. From the individuals in the management office to the doormen/women and all those in-between, everyone goes above and beyond to be not only kind and outgoing, but incredibly helpful and proactive too. Each time I enter or exit the building, I'm greeted by someone with a genuine smile on their face, and it turns my entire mood around. Even taking this a step further - one day last week, the doorman/woman was out, so they brought in a very temporary individual to take their place - even he, without being asked, came to voluntarily help me to carry my dozens of heavy moving boxes out to the trash. The apartment itself is beautiful - I still can't get over the size of my private balcony (nearly 400sqft) and can't wait to take better advantage of it when the weather warms up. Beyond that, I'm hugely enjoying cooking in the stunning chef's kitchen, taking in the night view

Noah Cohen

Nov 27, 2023

Google

I just moved into Cortland River North two months ago and do not have enough positive things to say about the building. The management staff has been incredible (they even helped physically move my furniture on move in day when I was struggling). They are super kind and responsive. The building is clean and well kept. The apartment hosts events to bring the community together. I highly recommend the apartment!!!

Courtney Trowbridge

Nov 14, 2023

Google

After touring many buildings in Chicago, I am so happy I chose Cortland River North. I love the incredible views from my balcony, the spacious kitchen and beautiful appliances, the gym, the prime location, and more. Cortland is on a quieter block in River North, so you are a few minute's walk (literally) to the best bars and restaurants in the city but don't have to worry about noise or gatherings directly outside your building. Its perfect. The staff and management at the building is best in class. Eric has been responsive and helpful from before I signed my lease to months after I moved in. Imani is incredible and anything I bring to her attention is resolved immediately. The maintenance team is the best I have experienced across many buildings. Cortland River North offers incredible value for the price point and I highly recommend living here.

John Warrick

Nov 13, 2023

Google

I love living at this place, the floorplans are very spacious and there's a lot of light in the apartment, also the location is super convenient, and we have the best staff - specially Imani.

Ana Laura Nader

Nov 9, 2023

Google

The staff at Cortland River North consistently demonstrates exceptional professionalism, helpfulness, and friendliness. Imani and Tiara, in particular, have made me feel welcomed and at home from the very beginning. Their proactive approach and genuine care for residents are truly commendable. Beyond Imani and Tiara, all the staff members I have encountered, I don't know all their names, have been consistently helpful and approachable. They always go out of their way to make residents feel comfortable and supported. On multiple occasions, I have been offered assistance by the staff, even when I didn't explicitly ask for it. Their proactiveness and genuine care for residents are truly commendable. The maintenance staff deserves recognition for their dedication to keeping the apartment building in pristine condition. Overall, the staff at Cortland River North is a significant asset. Their commitment to providing a positive and supportive living environment for residents is evident in their daily interactions an

Dennis Reddington

Nov 8, 2023

Google

Great, welcoming and clean building to live in. Staff is more than kind and attentive to every need. The response time to emails, maintenance requests and general support is amazing. They are on top of it! Amenities are also wonderful. Shout out to Imani, Nate, Tiera, Herman and all the crew. These are only some of the wonderful staff members and I greatly appreciate all Cortland River North does to make my experience living here so positive.

Jenna Sachman

Nov 8, 2023

Google

Where do I begin!? We’ve lived here for three years and just signed another lease! We love everyone on staff especially Imani, Tierra, and Herman! They all go above and beyond, are very personable, and caring! Cortland makes you feel at home and we are so happy to continue to live here for many more years!

Erika Clifford

Nov 8, 2023

Google

Great, welcoming and clean building to live in. Staff is more than kind and attentive to every need. The response time to emails, providing support and maintenance requests is amazing. They are on top of it! Amenities are also wonderful. Shout out to Imani, Briana, Nate, Tiera, Gordon and all maintenance crew. These are only some of the wonderful staff members and I greatly appreciate all Cortland River North does to make my experience living here so positive.

Jenna Sachman

Nov 8, 2023

Google

Imani is first rate!

Kurt Sprunger

Nov 8, 2023

Google

I love living in Cortland. The building is a true community. I love all of the events that they host for the residents they have allowed me to meet some of my best friends since moving to the city. I also cannot say enough nice things about the staff and management, specifically Imani. They truly care about making the building safe and fun and respond to any concerns immediately. I would highly recommend making Cortland your new home.

Jillian Miller

Nov 8, 2023

Google

After living at Cortland for a year and a half, I cannot explain how amazing this apartment is. Imani is the BEST. She's responsive and overall just such a pleasure to speak to. Great gym, breathtaking views from the 25th floor lounge and overall a great place to live if you're looking for a balcony, w/d and hardwood floors. Not to mention that the maintenance is efficient, if I put in an order, they'd have it fixed that same day or the next. Only downside is having two elevators, but I did not mind it and the wait times were never that bad.

Sam M.

Nov 3, 2023

Google

Phenomenal experience! Staff was amazing as well as the building, my unit, and all of the amenities.

Blake Schwartz

Sep 7, 2023

Google

The leasing consultant that provided my apartment tour, Eric, was awesome! He was flexible with scheduling when I was running late, he was friendly, knowledgeable in answering all of my questions, and was an overall joy to work with. I can't wait to call Courtland River North my home!

Chris Langlie

Aug 21, 2023

Google

I am leaving the building after 3 years and I cannot say enough good things about Imani. She was so helpful from the very beginning when we first met with her regarding signing the lease. She continued to keep up a relationship with my roommate and I and then later helped me and my boyfriend find a unit that we loved! I lived in another Chicago apartment building before this one and the kindness Imani showed to me was unmatched. She really did make this feel like home and was always available to answer any questions. Also shoutout to Herman and his team and Tiara at the front desk! I will miss their friendly faces & greetings when I arrived home. The only reason I am leaving the building is to move out of state. Amazing location & staff!

Paige Oleff

Jun 14, 2023

Google

I have absolutely loved this building and the amazing staff !! The apartments are so nice & we have the best front desk/ building managers.

Olivia Weiss

May 6, 2023

Google

Been living here for almost a year and it has been nothing but a pleasure. The management and staff are friendly, responsive, and welcoming. Despite it being in River North, Cortland is tucked away on a quiet one-way street. The apartments feature modern appliances and the shared amenities are great. The resident experience manager Imani has been extremely welcoming and puts a lot of work into making residents feel at home.

Alex Ronky

Apr 25, 2023

Google

I've lived here for over 4 years and I just transfer to a 2 bedroom. The apartments are spacious and updated with modern appliances. I love the no-show kitchen and our dog loves and we value the dog run (especially during the cold months or late nights). Its also a great location - so close to so many restaurants, Chicago activities, and even the river walk. The staff at the building is so friendly and even more helpful. I love calling this place home.

Apr 21, 2023

Apartments.com

I have been a resident at Cortland River North for over 3y now. I cannot speak more highly of my experience renting with Cortland, and of the Cortland staff that helps bring the community together. All in - Cortland is a great rental option in the heart of River North that offers modern units and amenities, vibrant community living, and impressive value. When ownership of this property transitioned to Cortland from Oakwood last year - management has made improvements to amenities, common areas, resident portals, and package storage areas. The Cortland community team has planned several events aimed at bringing the community together including cocktail happy-hours, game-nights, yoga, and breakfasts. I would like to especially highlight Imani Williams the Community Experience Manager - Imani has provided exceptional service in helping me find my dream apartment, coordinating lease renewals, planning community events, and answering any questions that residents have. Additional thanks to Nate Wallace (property ma

Matt Kraay

Apr 20, 2023

Google

Cortland River North has been nothing but a wonderful place to call home! All the door staff is so nice and welcoming and always give a warm greeting when leaving and coming home. Imani is also a pleasure to work with when it comes to finding your dream unit!

Shelley Stites

Apr 20, 2023

Google

First year in Chicago and lived at Cortland in River North. It is great and safe location. Maintenance comes day of and packages are always secure! Always a warm welcome from everyone at the front desk. I recommend this place 10/10!!!!

Savannah Stein

Apr 20, 2023

Google

Great building, location, and staff. Have been here 2 years and love it, it's in the heart of downtown and is at a better price point than neighboring buildings. The indoor dog area is great for raising and training your pet as well.

Max Plotnick

Apr 20, 2023

Google

Great buildings the area is very nice to reside in and the tenants are amazing

Tieara Wilson

Mar 16, 2023

Facebook

An incredibly living experience in the river north area! I’ve lived at a couple places with 24 hour doormen/women and Cortland exceeds all expectations with their friendliness, professionalism, and attentiveness when needed. Also the location can’t be understated.

Mar 8, 2023

Apartments.com

AMAZING experience from touring to living. The Cortland team goes beyond their necessary duties to ensure a homey, high-class service and feel. We are so happy here and would love to stay/renew for the foreseeable future.

Mar 3, 2023

Apartments.com

I have been living in Cortland River North for about 6 months and I don't regret a single day living here! This is my first ever apartment post-college and I must say it's absolutely perfect and fits every one of my and my wife's needs. The apartments are big, spacious, and have a balcony; All for a great price! The building is always kept nice, clean, and tidy. The community team is always ready to support your each and every need. If you're looking for a new apartment or moving out of your parent's place, I would highly recommend Cortland River North!

Feb 27, 2023

Apartments.com

We have lived at this property for about a year now and it has been a fantastic experience! The building has a ton of great amenities: pool, grill-out patio area, in-building dog-run and dog wash area, a well-equipped gym and that is all on one floor. They also have a great 25th floor common area with pool table, kitchen, seating areas, and three TV screens with individual cable boxes. And the views from the 25th floor are incredible! There are two factors which uniquely set this building apart from the other, many buildings you could live in downtown. First, for some reason there are so many low buildings around this one that it creates a beautiful urban horizon - especially on the east side of the building, which is also where the pool grand grill-out patio area faces. It's remarkable and I'm not sure how long it will stay that way, but for the time being it is great! Second, the building hospitality staff could not be any better! Imani is the Assistant Property Manager and oversees Resident Experience and

Justin Prevost-Schultz

Feb 3, 2023

Google

Cortland has the best staff! Loved working with Imani - she made everything so easy from start to finish. & Tiara at the front desk is the best. Great building (always clean, great amenities) & great team that works there.

Breanna Manzie

Jan 27, 2023

Google

I've been living here a few months and love it! Everyone is super friendly and helpful. Thanks Cortland Team :)

Camila Teran

Jan 27, 2023

Google

Can't say enough good things about this apartment complex and would highly recommend Cortland to anyone looking for an apartment. The combination of cleanliness, friendly staff, great views, amenities, and apartment layouts make an excellent experience. The staff is incredibly friendly and helpful (especially Imani Williams & Tiara), always going above and beyond to help assist with any needs and making it a safe place to live!

christian olson

Jan 25, 2023

Google

Recently moved into the Cortland this past fall and couldn’t be happier. It’s an amazing place to call home. I love the staff as they are a big part of why this place is the best, specifically Imani and Tiara. They have been super helpful throughout the entire move in process and greet me every morning with a big smile to start my day. I love it here and couldn't recommend it more!

Laura Victoria

Jan 25, 2023

Google

Since moving into the Cortland Apartments-River North, I have nothing but positive things to say about the building. The staff is amazing, especially Imani. She is phenomenal! I really enjoy living here at the Cortland Apartments-River North!

Carly Kirk

Jan 25, 2023

Google

It’s going to be a year since i moved in here and I can’t say enough good things about this building . First let’s start with the management, i lived downtown for many years and in many different buildings and i always had issues with management being rude and not helpful. It’s not the case here. Imani has been amazing since the day i met her and she really cares about making sure the residents are happy. She always responds to my emails with a timely matter and anything i need she’s there . I can’t give her enough stars to thank her for everything . Also the building itself is in a great location , beautiful units and maintenance on site whenever you need anything . You won’t regret moving here .

Eleonora Zaborina

Dec 16, 2022

Google

I’ve been living here a little over a week now. When touring places to living in Chicago, Cortland River North was the first out of ten other places I went to see. You’d think after seeing the tenth apartment, I’d forget all about Cortland River North, but that ended up being quite the opposite - my experience with Imani on the first tour lingered on throughout the entire day! She was incredibly thorough with the tour (I saw about 3 apartments in the building) and took time to answer all questions and even followed up afterwards. Prior to me showing up, she had selected some units she thought I’d like and took time to tour every single one in detail. Imani has such a sweet and genuine energy, it’s very hard to bypass that. There were some changes I had to make to my move in date and she was very accommodating to all my last minute changes :D The building itself is kept very well, and the staff has been so pleasant and helpful since day 1. I have not gotten the chance to learn names yet, but HUGE shout out to

Aba Boadu

Nov 29, 2022

Google

I can not say enough good things about Imani. She was so helpful with my move-in process and responded to emails so quickly! She is such a warm presence and really cares about all the residents there! Tiara and Tia at the front desk are also so amazing and friendly. I recently moved to the area, and they’ve really made me feel at home! The building is so clean, and all the residents are friendly!

Makena Shurance

Nov 5, 2022

Google

Wow, I moved in 3 days ago and feel at home already. The staff here have an energizing warmth that I haven't experienced living in other complexes. Imani and Brianna made the move-in process smooth; they approached each interaction with genuine smiles and intentionality (despite the semi-chaotic energy my roommate and I brought the day of move-in and with our tight timeline). Imani really has been the perfect one-woman welcome committee to Cortland. She talks about the cleaning staff, Brianna, and Tieara with excitement in her voice, which gives me an "I'm proud to work here!" vibe. The facilities look brand new despite that things were built in 2015. Imani mentioned how there are plans to continue improving facilities, like expanding the gym. There are feelings all around that they constantly want to be improving the already-wonderful atmosphere. The front desk folks - especially Tieara - have remembered our names and unit number, proactively bringing out packages when we walk by. This does not go unnoticed.

Nikita Billman

Oct 25, 2022

Google

Such an amazing place and atmosphere to live in. All high quality finishes and a great support system around— especially Imani!

Isabella Perron

Sep 27, 2022

Google

I’ve lived here for over 4 years and would recommend this building to anyone that wants to be in River North, but on a block that isn’t so congested. I typically speak with Imani, in the leasing office, for any needs and she’s always so nice and accommodating. Along with Imani, longtime staff members Tiara, Herman and Isias do a fantastic job at the security desk, any maintenance needs and being so sweet to my dog. This is a dog-friendly building and although I’m not always available for every event, there have been a lot of cool community events organized so we have an easy opportunity to meet our neighbors. So happy I settled here!

Kristi Harshbarger

Sep 26, 2022

Google

Been here a few weeks and have really enjoyed everything about Cortland! The are spacious, modern, and very well-maintained! Great location and amenities. But the staff here is what sets the place apart. Starting with Imani in the front office to the maintenance and reception staff, everyone is always incredibly welcome and helpful! Definitely recommend!

David Tyson

Sep 23, 2022

Google

The management and maintenance staff at this building are the best. They are courteous, responsive, and efficient. Shout out to Imani, Nathan, Herman, Tiara, and the rest of the awesome staff. Heather, 1409 :D

Heather B

Sep 22, 2022

Google

Imani Williams is the best and makes everything easy! She is super positive and always smiling whenever I pass by.

Chloe Elias

Sep 22, 2022

Google

Really enjoy the experience of living here. Imani is amazing and always a pleasure to see. Tiara and Tia at the front desk are always so welcoming and kind. The building engineer Herman is great and so helpful. Everyone really goes above and beyond, and the building is kept in great condition.

Judy

Sep 22, 2022

Google

Imani Williams has been extremely helpful as my roommate and I have been going through the move in process. To start off, she gave us an incredible tour and now is so helpful in answering all of our questions!

haley klein

Sep 21, 2022

Google

If you need anything talk to Imani she gets things done. Herman in maintenance is also 5 stars.

Jake Hollinsaid

Sep 21, 2022

Google

Imani Williams and her team and the maintenance team are amazing! They are very responsive and great people. It has been a pleasure getting to know them while living in the building.

Jacob Even

Sep 21, 2022

Google

Cortland River North is a great place to live. The front desk staff are always so friendly and make us feel at home. Maintenance is quick to respond, they are flexible with times and very friendly as well. We couldn’t have moved in without the support of Imani Williams, who has been amazing since the day she showed us our first tour. She’s kind, respectful, and made our move-in process a breeze. Whether you have questions, concerns, or just need to print out your resume, she’s got you covered. Thanks Imani and Cortland Staff!

Ben Magee

Sep 21, 2022

Google

Moving into Cortland River North was a very smooth experience, enhanced by an extremely helpful Resident Manager, Imani Williams. Imani will go out of her way to help you, answer any questions, and check in to make sure everything is okay. I have really enjoyed my time living here so far, the amenities are great and I love the floor to ceiling windows/balcony. Especially love the modern and renovated kitchen space.

Baani Jain (US)

Sep 21, 2022

Google

I can't say enough good things about this place. Sadie (my puppy) and I are so lucky to call this place home for 5 years. Imani is so great and the front staff, Tiara and Tia, are the absolutely sweetest and most helpful. I love my view, my apartment is classy and the building is really kept are a great caliber. Right in the heart of the River north, really a lovely place!

Kristina Spaid

Sep 21, 2022

Google

Imani Williams was such a nice person! I really appreciated the kindness and respect she gave me and my significant other while doing the orientation and communication. She was clear and concise on everything!

Shoto Shimada

Sep 19, 2022

Google