I am a resident at Cortland Research Park for over a year now and I've had the best experience living at this very diverse and well maintained community. The Management Team, especially Whitney Thompson has been delightful to deal with. They are very responsive to my requests, regardless of how minor. I always feel like they're concerned about my living conditions and always strive to make the experience better. Maintenance requests are always handled with a high priority and their team always reach out to make sure that the requests have been handled. What they have done in such a short time to turn around the living experience is admirable. The place looks amazing and the amenities are top notch !!! Well done Whitney and Team !!!
Jul 29, 2019
Cortland Research Park is a wonderful place to live. The staff is very attentive and the maintenance workers are wonderful. The pool is great and the environment is very quiet. I would highly recommend living here.
Verified Resident 668390
Jul 23, 2019
This is a great apartment with an excellent management team, maintenance is prompt and I love the resident events that they have. I not only feel appreciated as a resident but also feel welcome when I go into the office
Verified Resident 652818
Jun 15, 2019
Customer service. The management team in this place makes you feel absolutely welcome here. Every single time I walk in with my kids and wife, they immediately get up and approach us to get a hug from my kids. We talk about our day. We are made to feel as if we’re not alone in N.C. This is what living in a community SHOULD feel like! Whitney and her team put great efforts in creating amazing events for us. In the 6 months I’ve been here, I’ve seen brand new grills installed, new paved roads, new dog spa, new play areas, you name it! If I’ve ever had an issue with a payment or I’m the apartment, people like Nicholle have been professional and thorough with us, keeping us informed all the way through. You’re going to hear about how there was a domestic dispute in other reviews (which can happen anywhere), but what you won’t read about (until now) is how management and the office staff made everyone aware almost immediately and precautions to take in case you were ever in a situation. Not to mention they added round the clock security with a resident police man! No place is ever perfect, but the team here at Arboretum has definitely in the right direction since I’ve become a resident. Thank you!
May 7, 2019
I had to leave due to a job change and they helped me transfer to another property they own. It made life easier for sure! When I lived there, they were so helpful and nice and maintenance was swift. Events were fun too!
Apr 3, 2019
The renovations are beautiful, maintenance requests are done on time, new landscapers are on top of things as is new management. Street and parking lot lights have been repaired, the weekly exercise classes are great.
Mar 21, 2019
Absolutely love it here! The people in the office are always smiling, the maintenance guys get things done quickly, and the apartments are comfy and homey. I love all the amenities as well. The gym is large and the free refreshments are nice!
Feb 26, 2019
It's been amazing. All the neighbors are nice and respectful. My dog has plenty of space and the two dog parks allow him to really have somewhere to play. The kitchen is perfect and definitely 98% of the reason why I signed my lease.
Feb 10, 2019
Since moving to Cortland Research Park, the staff has been very friendly and helpful both during the application process and now that I am a resident. They go above and beyond to make me feel welcome and at home. I love all the amenities. The gym is huge and offers so many options for my workout preferences!
Jan 25, 2019