So far my experience here has been great! The office staff are always so sweet and know you by name! They are so accommodating and really go out of their way to make you feel at home. Shout out to Whitney who rocks in every way. The renovations are beautiful!!! As are the apartments!! My best home yet!
Oct 23, 2019
Cortland is great - this is the first place in NC that I've renewed my lease. Maintenance is very friendly and prompt. They're also really good with my dog, which is so important to me. The office is also prompt and helpful. Whitney Thompson has been particularly helpful - she's so friendly and quick to be a problem-solver, but they're all really great. My friends always love coming to the pool (it's really pretty and rarely crowded) and have come to neighborhood events that Cortland has hosted. They always get really good food trucks and beverage options out to the events. The gym is also really good for an apartment gym. The only extra thing I wish they had was a stair climber!! 5/5 would recommend Cortland.
Oct 11, 2019
Love living here! Office staff and maintenance staff are very friendly and personable! Management does everything they can to ensure the best experience possible for us residents and I greatly appreciate it. They really care and that makes such a huge difference. The amenities are also amazing the gym is definitely my favorite!
Sep 19, 2019
Cortland Research Park is fantastic! I have lived here now for 7 months and I intend to renew my lease when it is up. The grounds and amenities are gorgeous and immaculate. I love having a dog spa, it makes life of a pet owner so easy! The surrounding area is awesome with tons of fun things to do. The amenities are top of the line with stunning features! For the luxury you're getting, it is well worth the price. Would fully recommend living here! Nicholle and Bobbi are fantastic at their jobs and work very hard to ensure your happiness here! The Maintenance Staff is wonderful as well. Very responsive and professional! A great place to live!
Sep 19, 2019
I am a resident at Cortland Research Park for over a year now and I've had the best experience living at this very diverse and well maintained community. The Management Team, especially Whitney Thompson has been delightful to deal with. They are very responsive to my requests, regardless of how minor. I always feel like they're concerned about my living conditions and always strive to make the experience better. Maintenance requests are always handled with a high priority and their team always reach out to make sure that the requests have been handled. What they have done in such a short time to turn around the living experience is admirable. The place looks amazing and the amenities are top notch !!! Well done Whitney and Team !!!
Jul 29, 2019
Cortland Research Park is a wonderful place to live. The staff is very attentive and the maintenance workers are wonderful. The pool is great and the environment is very quiet. I would highly recommend living here.
Verified Resident 668390
Jul 23, 2019
This is a great apartment with an excellent management team, maintenance is prompt and I love the resident events that they have. I not only feel appreciated as a resident but also feel welcome when I go into the office
Verified Resident 652818
Jun 15, 2019
Customer service. The management team in this place makes you feel absolutely welcome here. Every single time I walk in with my kids and wife, they immediately get up and approach us to get a hug from my kids. We talk about our day. We are made to feel as if we’re not alone in N.C. This is what living in a community SHOULD feel like! Whitney and her team put great efforts in creating amazing events for us. In the 6 months I’ve been here, I’ve seen brand new grills installed, new paved roads, new dog spa, new play areas, you name it! If I’ve ever had an issue with a payment or I’m the apartment, people like Nicholle have been professional and thorough with us, keeping us informed all the way through. You’re going to hear about how there was a domestic dispute in other reviews (which can happen anywhere), but what you won’t read about (until now) is how management and the office staff made everyone aware almost immediately and precautions to take in case you were ever in a situation. Not to mention they added round the clock security with a resident police man! No place is ever perfect, but the team here at Arboretum has definitely in the right direction since I’ve become a resident. Thank you!
May 7, 2019
I had to leave due to a job change and they helped me transfer to another property they own. It made life easier for sure! When I lived there, they were so helpful and nice and maintenance was swift. Events were fun too!
Apr 3, 2019
The renovations are beautiful, maintenance requests are done on time, new landscapers are on top of things as is new management. Street and parking lot lights have been repaired, the weekly exercise classes are great.
Mar 21, 2019