In my personal experience of finding a new home, I can absolutely say without a doubt Cortland Portofino Place is a perfect fit for my family and I. Kim guided me through each step with such familiarity, expertise, and thoughtfulness in making the application process in transition to a larger unit seamless, I couldn’t have asked for anything more. Kim responded to all my emails and calls within the hour, as well as checking in throughout the entire process to see how she could best support me through the process. I’m extremely grateful for the entire team, but Kim is truly outstanding.
Monalisa Alexandria
Dec 5, 2024
Good building/ community i feel safe here. Just don’t expect the gate to work ever because they don’t care to fix it.
Dec 1, 2024
Good building/ community i feel safe here. Just don’t expect the gate to work ever because they don’t care to fix it.
Dec 1, 2024
Apartments.com
Love the community! Great amenities, pleasurable neighbors, management is always around to help. Ed Trotta specifically is my go to guy, always reliable, and helpful!
Alex Lellos
Nov 30, 2024
From the moment I stepped into Portofino Cortland for my scheduled tour, I knew it was the place I wanted to rent. In fact, I didn’t feel the need to tour any other apartments afterward. The leasing office is very welcoming, and Sabrina greeted us with the biggest smile and a great attitude. She took excellent care of us and showed us all the units we were interested in. Daniela processed and reviewed our application in just three days. On the day we signed our lease, Sabrina provided brochures and plenty of helpful information. What truly sets Portofino Cortland apart is the people—the management team and their exceptional service culture. They make Portofino Cortland a wonderful place to live.
Claudia Mejias
Nov 26, 2024
Ramona Brito she is very very nice and she gave us the best customer service experience
Juvania Joseph
Nov 26, 2024
The application and move in process was such a breeze! Ed, who gave me my initial tour, was and still has been very helpful and responsive with any questions I’ve had. I have no complaints. Nice and quiet neighborhood as well.
Mariah Johnson
Nov 22, 2024
Great place to live. Welcoming staff, timely maintenance and fun holiday events really elevate living here. Hope it continues!
Nov 18, 2024
Great place to live. Welcoming staff, timely maintenance and fun holiday events really elevate living here. Hope it continues!
Nov 18, 2024
Apartments.com
Wilmar was great. Our apartment started to foood due to a watching machine issue and he showed up to vacuum and resolved it quickly
Juan Grajales
Nov 10, 2024
Alston is one of the most reliable and efficient maintenance technician here at Cortland Portofino, in West Palm Beach! He’s respectfully enters your apartment and diligently fixes problems; I haven’t had to call him back again for the same issue. I’ve lived here for couple years and always happy to know he’s our fixer upper. I trust his work!
Karina Engleton
Nov 9, 2024
Had a great experience
Erick Jiste
Oct 26, 2024
Beautiful 🤩
Nickole Robinson
Oct 25, 2024
Everything was great
Steven Louis
Oct 25, 2024
We’ve been here 2 months now and are loving it. It’s truly a lifestyle. The staff does amazing job bringing the community together by having many fun events. The staff is also extremely helpful and friendly and always greets you with a friendly smile and warm hello. It’s been a great experience,, even down to the maintenance department, very attentive and friendly. Highly recommend!
Nee Nee Enck
Oct 25, 2024
GOAT staff
Christopher Cedras
Oct 25, 2024
Ramona and Sabrina are a great help and very informative.
Jessie Oge
Oct 25, 2024
I have resided at Cortland for over three years and the one thing I will always value is a sense of community. I also want to give a shout out to a maintenance man named Wes and Alston. They are one of the most kind and encouraging people I’ve met at Cortland. They always respond to the service calls with the sense of urgency, and answer any concerns with no attitude.
lourdes michele
Oct 25, 2024
Muy buen lugar y más el servicio de mantenimiento gracias a Eliecer Zamora x su buena actitud y resolver de inmediato cualquier percance
Thalia Berges
Oct 17, 2024
Hola mi estancia en el condominio fue maravillosa , un lugar muy acogedor donde se respira un aire de limpieza y armonía, todo muy lindo y limpio . Los trabajadores muy atentos ,donde quisiera resaltar al joven Elieser Zamora porque a pesar de ser un muchacho joven es muy atento, agradable y servicial,al pedirle una ayuda se brindó con mucha amabilidad y respeto. Me encantó
Yanet Pellicer Triguero
Oct 17, 2024
Excelente lugar muy limpio ,Elieser Zamora es un trabajador muy atento muy agradecida
Claudia Tortolo
Oct 16, 2024
Muy bonito y un servicio excelente
Leyani123
Oct 16, 2024
Amé este lugar súper acogedor y limpio además de su excelente servicio destacando al trabajador Eliezer Zamora que no dudó en ayudarnos y estar muy dispuesto cada vez que necesitamos su ayuda
susana vazquez
Oct 16, 2024
Por mucho tiempo vivo en este lugar cada vez que necesito algo llamo a maintenance y Eliecer zamorano siempre resuelve mis problemas muy bueno en su trabajo muy gentil lo recomiendo para labores futuras para algún residente
Sonni Velazquez
Oct 16, 2024
Le doy un 20 de 10 amor este lugar siempre que le pido ayuda a Eliecer, Eliecer Zamora soy muy bien atendida un joven dispuesto ayudar en todo muy amable muy gentil con un excelente trato para todos los comunitarios se los recomiendo hace muy bien su trabajo este chavo
Susel Sonni
Oct 16, 2024
Me gusta mucho el lugar, está acogedor, muy limpio el equipo de trabajo es súper bueno, Eliezer Zamora es un joven muy atento y muy amable cuando se le pidió ayuda
Duleidys Diaz Diaz
Oct 16, 2024
Ed was really helpful in showing the apartments to me. He was patient and answered all my questions, if you need a tour of Portofino ask for for Ed.
bibin sam jacob
Oct 16, 2024
The maintenance team at cortland portofino place is amazing I had a dryer issue after putting a work ticket in 10 min the service team member was at my door and took care of the problem in 5 minutes. Just amazing
Anonymous
Oct 2, 2024
Apartment Ratings
My husband and I have enjoyed living here the last 4 years. We will be renewing for one more year once our lease is up next year in May and hopefully purchasing a home. Things have definitely changed when it comes to the on-site team but I have never had a problem with any of them. They have all been friendly and helpful. The new resident services team that is offsite has been responsive when I have had questions. Thank you for the wonderful 4 years!!
Anonymous
Sep 29, 2024
Apartment Ratings
Ed is very nice and welcoming as well as the rest of the leasing staff ! Nice amenities also love the style of the apartments.
Ariana Joce
Sep 29, 2024
The entire team is top tier with their different service options and speedy service calls.
christian
Sep 26, 2024
Absolutely beautiful! The staff is incredible—always attentive and responsive to my needs. The property manager consistently goes above and beyond, showing an unmatched level of professionalism. Without a doubt, she is the most exceptional manager I’ve ever encountered. If I could, I would gladly give this property 6 stars. Highly recommended!
M Pads
Sep 26, 2024
Wes and the Cortland team has been more than stellar! I truly wish every housing company had this level of professionalism, attentiveness, kindness, and thoughtfulness towards applicants and residents! Love it here at Cortland Portofino Place!!
Monalisa Alexandria
Sep 26, 2024
My car battery was dead and a couple of the maintenance guys came buy and offered to help. Saved my day! Thank you 🙏🏼
Mila Jova
Sep 19, 2024
Put in the service request and was taken care of within a few hours! Great stuff.
witchel reme
Sep 18, 2024
Wes is quick, efficient and kind! He got the job done and was able to help fix something else as well
Lauren Golt
Sep 18, 2024
Cortland Portofino Place has an incredible maintenance staff. I placed a work order on Sunday and by Monday early afternoon the work order was complete. Thank you Wes!
Jodi Ham
Sep 16, 2024
My air conditioning unit stopped working early Saturday morning, I called maintenance and Oscar came within minutes to help. He fixed the problem super fast and had the AC running in no time!! Thank you Oscar for your help! Wonderful Job!
Erin provost
Sep 15, 2024
Maintenance team is great!
Dubymar Tollinchi
Sep 13, 2024
Wes came in with a fantastic attitude, very friendly and fixed my microwave. I let him know I was new to the area and we chatted a bit. He made me feel very at home here.
Michelle Ogilby
Sep 10, 2024
I’ve been living here for the past three months, and everything has been great. The leasing agents are all fantastic, especially Sabrina. She has been incredibly helpful and responsive, making my experience here even better.
Sep 5, 2024
Apartments.com
I’ve been living here for the past three months, and everything has been great. The leasing agents are all fantastic, especially Sabrina. She has been incredibly helpful and responsive, making my experience here even better.
Sep 5, 2024
there is a lady name Tesla Rodriguez she is such a sweet heart always gets her work done, such a hoppy person and is always willing to help other people
stella aliyeva
Sep 5, 2024
They are the best maintenance team ever. Fixed all the issues we had within 30 mins and extremely professional.
David Hefty
Sep 5, 2024
The maintenance team is amazing . I had an issue with my AC and Immedialty they came and fixed the issue . They are always so attentive and have been from day 1 .
lindsey rojo
Sep 3, 2024
Writing this review on move in day. I want to give kudos to the leasing agents as well as the maintenance crew, namely Wess. I had an issue on day one with my water heater and he was already at my apartment before I could return from the main office. Great response time. Will be sure to update as my lease progresses. Update 08/31/2024: I want to give a HUGE thanks to Eze in maintenance. He came on his day off to unclog my AC unit which was shutting off because it was clogged. A couple of the other service guys tried and didn’t have luck but he appears to have solved it! Thank you
Antonio Miragaya
Sep 1, 2024
Ezekiel was awesome, friendly and very professional.
Lourdes Cruz
Aug 29, 2024
This morning, I encountered an issue with my water faucet that left me in quite a panic. After finishing my shower, I tried to turn off the faucet, but it wouldn't budge. The water kept pouring out rapidly, and the tub began to fill up. I remembered that during my initial orientation, Sabrina mentioned that in case of an emergency, I should call the emergency number provided. I called the number immediately and was relieved to get an answer right away. At that moment, all I could think about was how this situation would be a true test of Cortland’s emergency response. Still anxious, I rushed to the leasing office, hoping they could contact maintenance even faster. While at the leasing office, the lady that sits next to Sabrina (I really should get her name) heard my issue, she immediately contacted maintenance. To our surprise, while she was on the phone making contact with maintenance, we learned that the maintenance technician, Easy, was already at my door! He was incredibly professional and acted quickly t
MCG Bain
Aug 29, 2024
What a beautiful apartment facility with all amenities! I wanted to recognize Ed for his professionally and business acumen in selecting a place that we requested. Thank you and it was a pleasure doing business with you. I will be sure to recommend to others. Your attention to detail and follow up is top! The security here is top too! I also wanted to recognize Kris...he is exceptional. You need a key made and it is done in a minute!! I also want to recognize Ramona and Sabrina for their warm personality and answering all my questions. people like this make you feel safe and want to stay at this facility. Will highly recommend.
Catherine Conti
Aug 26, 2024
Ed gave us an incredible tour! The complex is super nice with tons of amenities.
Kennedy Smith
Aug 24, 2024
Alston was great he was very helpful fixing my multiple service requests and is very knowledgeable and always looking out for my unit!
Kenzie Pierie
Aug 23, 2024
Writing this review on move in day. I want to give kudos to the leasing agents as well as the maintenance crew, namely Wess. I had an issue on day one with my water heater and he was already at my apartment before I could return from the main office. Great response time. Will be sure to update as my lease progresses.
Antonio Miragaya
Aug 22, 2024
Thank you Kris for the amazing service and hard work!
Karla Rosario
Aug 22, 2024
Place is well taken care of. Management is friendly, specially Sabrina. She made us feel part of the community immediately and made our move in process very easy.
Aug 22, 2024
Apartments.com
Place is well taken care of. Management is friendly, specially Sabrina. She made us feel part of the community immediately and made our move in process very easy.
Aug 22, 2024
Amazing experience will ask for help again if ever need thank you so much Alston 11/10 would recommend
Maria Santiago
Aug 22, 2024
Cortland is a beautiful place to live. Great staff great apartments what more can you ask for? The amenities are awesome! New manager Priscilla whom has by far handled her position highly and is always attentive to any feedback. Always fair to everyone wich is very important when living in such a big community. Resident experience for us has been great. Don’t hesitate to check it out. Brandon and Olga bldg 23
Brandon n Olga Z
Aug 13, 2024
I have been living in this community for two months and I really take the time to congratulate you! The social areas and bathrooms are in perfect condition and very clean. The apartment I took is 5/5
Dayana Martinez
Aug 9, 2024
Chris from the maintenance team has been here for us from the start. Helped me bring the new TV in the apt, such a kind gesture. Austin is a superstar, consistent help WHENEVER I need him can’t say that about most maintenance!
Tina
Aug 9, 2024
Toured the complex with my leasing agent Sabrina. She was awesome! She answered all of my questions and made sure I felt comfortable at each stage of the leasing process. The complex itself is gorgeous with tons of amenities. Excited to move in at the end of the month!
Thomas Ghebrezgi
Aug 9, 2024
Don’t typically leave reviews but because of the exceptional experience by Sabrina at Cortland Portofino deserved some recognition. I was really impressed with her professionalism and kindness on my tour. She answered every question and made me feel a lot more secure about my rental decisions. If you are thinking about renting here definitely reach out to her and I promise you that you won’t regret it.
Kadeem Blaize
Aug 9, 2024
Sabrina was so amazing, she gave us great recourses and answered all of our questions. She created a comfortable atmosphere to ask questions and get to know the community!
Angela Bauers
Aug 8, 2024
My experience touring Portofino was amazing. The community is beautiful, and Ed did a fantastic job showcasing all the features and amenities. The leasing process was quick and efficient. Thank you, Ed, and the entire Cortland team!
Jerry Philippe
Aug 7, 2024
Great staff and awesome coordination. Thank you sebrina for helping me go through the lease process quick and smooth.
darshan lingaraj
Aug 7, 2024
Great complex with great rental agents. There are plenty of amenities and the units look and feel spacious
Aug 5, 2024
Apartments.com
Great complex with great rental agents. There are plenty of amenities and the units look and feel spacious
Aug 5, 2024
Ed is very professional and efficient at his services
Michael Conti
Aug 5, 2024
Ed helped me through the process of moving efficiently, kindly and without any bumps. He sat with me and walked me through the paperwork I had questions about. I just moved to town and needed a place to live ASAP and he worked to make my move-in date sooner.
Wolfe Chambers
Aug 5, 2024
What a beautiful apartment facility with all amenities! I wanted to recognize Ed for his professionally and business acumen in selecting a place that we requested. Thank you and it was a pleasure doing business with you. I will be sure to recommend to others. Your attention to detail and follow up is top! The security here is top too!
Catherine Conti
Aug 3, 2024
I recently had the pleasure of working with Ed to find my new apartment, and I couldn’t be happier with the experience. Ed was incredibly awesome and professional throughout the entire process. His patience and dedication in helping me choose the perfect place were truly commendable. He listened to all my needs and preferences, provided valuable insights, and never rushed me into making a decision. Thanks to Ed, I found an apartment that I absolutely love.
Sylvia Ruback
Aug 2, 2024
Ed in the leasing office is the best. He showed me around the complex and gave us tour of different units and explained everything in detail.
Dhruvil Patel
Aug 1, 2024
I was a walk-in and the agent that helped me was very welcoming. I was provided with all the information about the community and how to apply. That same day I was given a tour of all the amenities and a model apartment. Great experience
Phillip Ordonez
Jul 26, 2024
I toured Cortland Portofino with Sabrina and had an amazing experience with her. She was thorough, informative and helped me get through their online process. I loved how she showed me different options and cusrates the experience to my wants and needs. I ultimately decided to go a different direction with my living situation but the staff here made the apartment hunt seamless.
Marysol A.
Jul 24, 2024
I have resided at Cortland for over three years and the one thing I will always value is a sense of community. I also want to give a shout out to a maintenance man named Wes. He was one of the most kind and encouraging people I’ve met at Cortland. He always responds to the service calls with the sense of urgency and always leaves with kind words to brighten your day.
lourdes michele
Jul 22, 2024
Great!
Kimberly Clark
Jul 18, 2024
I lived here for a year now, the staff is great and the community looks nice but there are many things left in disrepair for longer than it should. Unfortunately, there are residents with no courtesy or respect for their neighborhood, leaving trash and behaving inappropriately.
Chris
Jul 16, 2024
Alston was great!!! He fixes everything quickly and efficiently
Christopher Mobley
Jul 16, 2024
The maintenance team's professionalism is the main reason I live here.
Michael Jalouga
Jul 15, 2024
Tesla Rodriguez has been a great individual here. She literally helped me when I lost councilusness in the GYM. She is an angel. Great place to live.
Osvaldo Caro
Jul 9, 2024
Problem with my microwave and ac wasn’t cooling. Maintenance came out same day and fixed both the first time. Great job Cortland!!!
Terrence Villard
Jun 28, 2024
I lived here for 5 years and it’s a wonderful community to live in. We only left as we were moving out of state. There are 4 pools and the gym is great. The lake is beautiful and hosts a variety of wildlife like turtles, wood storks, spoonbills, herons, otters, etc. They have free yoga classes and other community events happening all the time. The office and maintenance staff are great. Maintenance requests are handled quickly and the staff is very friendly and helpful with any requests you have, often times going above and beyond- like the time I had put in a service request for something and Ezekiel (the maintenance staff member who came to address it) noticed that a bulb was out and replaced it for me. The property manager Teresa is very helpful as well- she even notarized my documents for free which I was so grateful for. Would highly recommend this community.
Priya Tembe
Jun 24, 2024
I was having a problem with my AC and Kris came and fix it 2 mins. He is very quick and efficient. Thank you Kris
Bianca Baksh
Jun 23, 2024
Cortland maintenance is great! EC was attentive and took care of my request right away! Thank you !
Justyce King
Jun 21, 2024
Just had a seemingly serious Air conditioning issue. I would not get cool air in the master bedroom, needless to say it was a torturous two days could not get rest or sleep, my wife drove me nuts. Chris, E. Z , and Austin came over to resolve. The issue would seem to be impossible to fix. Chris found the solution alongside of the rest of the team. He went ahead and got underneath an area that seemed like impossible to get to to fix the air duck that needed fixing talk about going above and beyond.. Words cannot describe the efforts and the value of the service that Chris, EZ. and Austin provide....They are an amazing team. Amazing work. I am super super thankful and my days will be much better with good clean Cool air. Thank you guys. Great job appreciate it.!!!
Santos Escotto
Jun 19, 2024
Great office and maintenance staff. I highly recommended this location
Edwards Luis
Jun 18, 2024
Wesley is an outstanding team player. Anything we need to fix , he doesn’t waste time to get it done . So West I thank you so much for all you do.
Sasha Malphurs
Jun 17, 2024
Did a service request and within 2 hours maintenence came Oscar was amazing he was really fast and got the job done he is also very nice.
Chanique Downes
Jun 17, 2024
The service was exceptional and it was done in a timely manner. Thank you, Westley.
Sodney Theodore
Jun 15, 2024
EC is the best! He not only was very sweet, but took the time to explain my AC issue.
Emily McDonald
Jun 15, 2024
Ez is the best and reliable. I truly appreciate his work ethic and professionalism.
LaRhea Pinder
Jun 14, 2024
Easy was extremely helpful with all my maintenance issues! Very friendly as well! Much appreciated.
Brittany Weglarz
Jun 14, 2024
Pleasure living here for 4 years. Small complaints that you naturally go through but overall amazing environment and staff is beyond amazing.
Jun 14, 2024
Apartments.com
Pleasure living here for 4 years. Small complaints that you naturally go through but overall amazing environment and staff is beyond amazing.
Jun 14, 2024
Kimberly es un sol en portofino. Siempre dispuesta ayudar a los residentes y solucionar cualquier problema.
Diego Coronel
Jun 13, 2024
First moving into apartment, it was dirty and lots of things broken such as cracks and holes in bathtub, toilets did not work, water in fridge was not working, and more so my roommate and I were a bit disappointed. I went to the leasing office to address my concerns and luckily they had an amazing maintenance team who came in and fixed every single problem and were so friendly and kind. They got to my apartment before I was even there to help out with everything. Ez and Chris were the main guys that fixed everything and they were wonderful and so helpful. Also shout out to Sabrina who immediately contacted them and was understanding and helpful with communicating the concerns, she is wonderful as well.
Ellie Harlan
Jun 13, 2024
Wes was awesome! Came back after hours to take care of our oven. Great guy!
Jerry Draheim
Jun 12, 2024
Kris did an amazing job fixing our refrigerator today. It was leaking and he determined it was a piece of the ice tray that had broken. He fixed the issue right away. While Kris was here I pointed a few other issues which he addressed right away. Thank you, Kris!
Melanie
Jun 12, 2024
Wes was fantastic! He arrived promptly, was incredibly kind, and his expertise really showed in his work. He fixed my water heater with precision and efficiency, and the service was impeccable. I highly recommend Wes for any maintenance needs!
Viguens Sainvilus
Jun 11, 2024
Anytime I put a work order in; it’s handled promtly. West is amazing with assisting and showing you the issue along with the solution.
Reece Hamilton
Jun 11, 2024
Alston showed up in a fastly matter and was able to fix our leak
Martí Ranea
Jun 9, 2024
Alston was great ! I was locked out of my unit and he came and rescued me. He successfully completed the task and had a wonderful attitude during the process. He is very personable and professional and the community is lucky to have him the team.
La Shawna Rugless
Jun 9, 2024
I will say that I would give 5 stars to the maintenance personnel @ CPP however, as a resident of just over 4years I am discouraged @ the property as a whole. Hence why they get 4 stars. From the gates not functioning countless weeks @ a time to the short staff they employ- which I have been informed of in the past is the reason for delays to work orders and getting my issues in my unit resolved in a timely manner. I pay over 2k in rent monthly but yet not much improvements have been made on the property since my move-in -they have added a playground area along w a pickleball court, which has been a big hit for the residents here I will point out. There are flowers/plants changed out every month or so yet we cant divert that money to fixing the gate, which is a more imperative concern than flowers for appearance at the moment? There are TOO MANY willing workers but if the pay is not right for the duties of the job u are posting then the fact of the matter is that it will take longer to fill the position. Cost
Drewell Peralta
Jun 6, 2024
Alston is such an efficient, reliable hardworking man! He has great attention to detail, very responsive, and, informative. He has made multiple repairs in my home which have lasted. I appreciate his work!
Nurse Tajh
Jun 4, 2024
My AC wasn’t turning on at all. Wes came 5mins after me putting in a service order and fixed it. ☺️
Brittany Weglarz
Jun 4, 2024
Alston has came by to help with maintenance several times and he has been on every occasion very helpful, he does his job very well and is always a pleasure to work with! Big Respect Alston!
Christina Nicholson
Jun 3, 2024
I cannot thank Kris enough for his help. He is very professional and knowledgable. There was a leak in the bathroom that we could not figure out. Kris came in, took a look, and figure out the problem in no time. He then ran me through what needed to be done and how long it would take. Not only did him and his team get the job done in a timely manner but they made sure to clean everything up after. Thanks Kris and team!
Jonny Martello
May 23, 2024
Alston is always so polite, attentive and hard working when he comes to service any apartment issue.
Emily McDonald
May 23, 2024
Ez the maintenance guy does an awesome job repairing any thing I need done. Thank you portofino
Nequa Brown
May 22, 2024
Great tour with Jeffery today! I stopped in today looking for a 2-bedroom apartment. I arrived a few minutes before the office opened. Jeffery invited me to wait inside the office until they opened which was nice. He showed me several apartments and the two-bedroom was my favorite. The apartments are very spacious and the model was decorated very well. The property is really large so it’s good that they offer two pools and a plethora of amenities to accommodate their residents. I am definitely considering this community as my place to call home. Check out my tour posted on YouTube to view the model.
Charles Massey
May 22, 2024
Oscar Mendez was very helpful and got my AC working again
Brittany Weglarz
May 18, 2024
As a transplant moving from the north I was so excited to look into the florida apartment market ( im not going to speak on price and amenities because if you're from Philly you know we get zero bang for our buck) so all that to say I was fine with the price but my boyfriend from the south was definitely a little sticker shocked, but after touring the property with Ramona we knew this would be our future home and ceased our search immediately after. Im also starting a new job so between a move and a new job my brain is all over the place and there were a lot of moving parts to make all this happen. What I want to highlight in this particular review is Romana professionalism and above and beyond helpfulness, while I figured everything out and got my documents together. With her patience and assistance we were able to get approved and ready to move in swiftly! Thank you so much Ramona for all your help ! I will update with another review after I have lived on the property for a while but so far our experience h
jewellee williams
May 16, 2024
Cortland maintenance is great! West was attentive and took care of my request right away! Thank you !
Justyce King
May 10, 2024
I love living here. The community is clean and quiet and the personnel and workers are good people. I have lived in many places in my lifetime and have dealt with not having any maintenance help to being the maintenance person myself. I want to thank the the maintenance team for their quick responses and hard work. It's truly a comforting feeling knowing you can call someone and they will show up and fix my problems. Thank you West. Thank you Manuel. Thank you Chris. Thanks you EZ and the rest of the team.
Royann Knowles
May 8, 2024
I am completely moved in with a peace of mind and ready to enjoy my new place! Thank you JEFF for showing me the worth and value of the community. I was in between two properties with similar amenities but JEFF along with all leasing staff made me feel at home from the start of my inquiry. Also thank you to ED for assisting and helping me navigate my Connectapp. This is a new beginning for me and I look forward to the beautiful memories I have here. If you’re looking for a place to call home with friendly professional staff, top tier amenities and a spacious living space! Make Cortland your home TODAY! :)
Shawn Clover
May 7, 2024
The cinco de mayo event was great!
Purple Ghost
May 3, 2024
Ed was great! Super patient with all our questions as prospective renters and spent a lot of time showing us the property.
Vittoria Marini
May 2, 2024
Wes is always great to have when needing things fixed. He not only fixes the issue so there is none later but also explains what the problem is.
Cody Houk
May 2, 2024
EC was very professional and listened to my questions and concerns and got them fixed. Wes from maintenance is always there to jump on whatever concern I’m having in my apartment. Always willing to listen and very professional. He explains everything in detail
Converse With The Nurse
May 1, 2024
Maintenance man was speedy and efficient and courteous. Thank you for fixing the AC!
Sherry Karvelas
Apr 30, 2024
Weasley is always courteous and reliable! Thanks for your help.
qt Pocketz
Apr 30, 2024
Oscar Mendez was so professional And he really helped me with fixing my door and even try to fix the water stream. When I didn't even ask about that, he was very courteous. And kind
shakeeva nti
Apr 29, 2024
Maintenance changed my air conditioning filter quickly and efficiently.
craig knox
Apr 26, 2024
The maintenance team (especially Wes) is top notch - quick to answer any request and always helping with a smile.
MJ S
Apr 26, 2024
izzy from maintenance is incredible. fixes all my requests on the first visit and does a great job.
Natasha Ovalles
Apr 26, 2024
Oscar Mendez, Thank you for your service
Beautycanbraids
Apr 24, 2024
Needed some repair and in less than a day Oscar sure enough stopped by and knocked it out 1 2 3 Thanks
Ron Herm
Apr 23, 2024
Tesla Rodrigues she’s a great employee always helping when we need it. Very nice person.
Naked Moon
Apr 23, 2024
Came to see a couple apartments with the hopes of it being my new home. Not only the apartments are beautiful and the whole community as well, but Jeff was outstanding with his level of professionalism and charisma! Really sold the place for me! He is very accommodating and understanding when it comes to your preferences in housing and really knows how to show you around to make it know how special this place really is! Could not be more happy! Thank you Jeff!
Apr 22, 2024
Came to see a couple apartments with the hopes of it being my new home. Not only the apartments are beautiful and the whole community as well, but Jeff was outstanding with his level of professionalism and charisma! Really sold the place for me! He is very accommodating and understanding when it comes to your preferences in housing and really knows how to show you around to make it know how special this place really is! Could not be more happy! Thank you Jeff!
Apr 22, 2024
Apartments.com
Great staff with great attitudes
Norman Austin
Apr 22, 2024
Amber has been such a help to us for whenever anything is needed I can’t stress how much she actually takes time to call you and advice you of what’s going on and let’s you know with time when will someone be out to service, definitely a five star for her. Always answers calls never leaves us guessing and that’s hard to find. I’m pleased to say I have finally found a group of genuine people at Cortland portofino place ! Amazed with how professional and kind Ramona treated my grandmother Olga and I cant forget Teresa who goes above and beyond to make everyone happy and stays so well organized with whatever matter is at hand. Not to mention the apartments and amenities are super nice and cool. The atmosphere is definitely a welcoming one. There will always be negative reviews but people should take out the time to acknowledge good human relations. Thank you Cortland for this opportunity and for such great service! Brandon and Olga bldg 23
Apr 19, 2024
Apartments.com
Amber has been such a help to us for whenever anything is needed I can’t stress how much she actually takes time to call you and advice you of what’s going on and let’s you know with time when will someone be out to service, definitely a five star for her. Always answers calls never leaves us guessing and that’s hard to find. I’m pleased to say I have finally found a group of genuine people at Cortland portofino place ! Amazed with how professional and kind Ramona treated my grandmother Olga and I cant forget Teresa who goes above and beyond to make everyone happy and stays so well organized with whatever matter is at hand. Not to mention the apartments and amenities are super nice and cool. The atmosphere is definitely a welcoming one. There will always be negative reviews but people should take out the time to acknowledge good human relations. Thank you Cortland for this opportunity and for such great service! Brandon and Olga bldg 23
Apr 19, 2024
So I had to come by and edit my review but not for a bad reason but for a good one. Amber has been such a help to us for whenever anything is needed I can’t stress how much she actually takes time to call you and advice you of what’s going on and let’s you know with time when will someone be out to service, definitely a five star for her. Always answers calls never leaves us guessing and that’s hard to find. I’m pleased to say I have finally found a group of genuine people at Cortland portofino place ! Amazed with how professional and kind Ramona treated my grandmother Olga and I.cant forget Teresa who goes above and beyond to make everyone happy and stays so well organized with whatever matter is at hand. Not to mention the apartments and amenities are super nice and cool. The atmosphere is definitely a welcoming one. There will always be negative reviews but people should take out the time to acknowledge good human relations. Thank you Cortland for this opportunity and for such great service! Brandon and Ol
Brandon n Olga Z
Apr 19, 2024
Best maintenance team ever !! Ezequiel is always ready to help and get the job done, Maintenance tickets get solved by Ezequiel right away, always thankful for his services !
Chaveli Alonso
Apr 17, 2024
He was Fantastic… Such a great help and warm welcoming. West is the BEST!!!
Sonja Noel
Apr 17, 2024
I had a great experience with Mr. Ezequiel's service; he was so helpful and kind.
Leidy Ortega
Apr 17, 2024
Jeff was a pleasure to deal with and patiently showed me a couple different apartments. I like how spacious the complex is and the amenities are top notch as well. The inside of the apartments are nicely renovated especially the kitchens and bathroom vanities. Negatives are the old style light switches, old thermostats and showers looked older and not renovated also. I do work in the remodeling business so keep in mind I might be a bit more picky than the average person but overall think these apartments a great value.
Apr 12, 2024
Very good service
claire miclisse
Apr 12, 2024
Jeff was a pleasure to deal with and patiently showed me a couple different apartments. I like how spacious the complex is and the amenities are top notch as well. The inside of the apartments are nicely renovated especially the kitchens and bathroom vanities. Negatives are the old style light switches, old thermostats and showers looked older and not renovated also. I do work in the remodeling business so keep in mind I might be a bit more picky than the average person but overall think these apartments a great value.
Apr 12, 2024
Apartments.com
I have been livibg here almost two years and have had a great experience. Any maintenance issues were quickly solved. I even had a new A/C unit installed when the old one started showing signs of having issues. Great community.
Ana M Rodes Portelles
Apr 5, 2024
Maintenance Team Is Very Respectful , They Respond To Tickets In A Timely Manner & Get The Job Done !
deeba rogers
Apr 5, 2024
Good experience with maintenance team
Ellie Haviland
Apr 2, 2024
The service is very fast and efficient! Oscar Mendez from the maintenance department, did an amazing job!
angela estrella
Apr 1, 2024
The staff there are great and Ramona are phenomenal she really took time out and help me through the move in process and the community is very well clean thanks to all the staff there.
Tonya Williams
Mar 27, 2024
Ive been in a tour there prior to this one, but that was before my roommate and i got approved, i went back to show my friend where ill be living come march 31st, it was a good time once again. Our tour guide this time was Jeff and he was great, cant wait be apart of this community
Mar 27, 2024
Apartments.com
Ive been in a tour there prior to this one, but that was before my roommate and i got approved, i went back to show my friend where ill be living come march 31st, it was a good time once again. Our tour guide this time was Jeff and he was great, cant wait be apart of this community
Mar 27, 2024
Took a tour with Jeff, who was fantastic in his professionalism, courtesy, and expertise. Gorgeous community, incredible units and a gym and court setup worthy of an LA Fitness.
Mar 25, 2024
Apartments.com
Took a tour with Jeff, who was fantastic in his professionalism, courtesy, and expertise. Gorgeous community, incredible units and a gym and court setup worthy of an LA Fitness.
Mar 25, 2024
I really love it here. I actually lived here in my 20’s and couldn’t wait to come back whn I choose to do apartment living again
Tabitha Kolessa
Mar 23, 2024
Cortland Portofino is a wonderful community filled with friendly neighbors and a strong sense of togetherness. The amenities are top-notch, and the location is perfect for families. I highly recommend it to anyone looking for a welcoming place to call home.
Boris Adrian De La Cruz
Mar 23, 2024
Best family oriented community.
Beran Miclisse
Mar 23, 2024
Oscar was great. Very respectable and did a good job. Great employee.
Ashli Mcclure
Mar 20, 2024
Oscar did a fantastic job repairing my ceiling fan. He was very professional, friendly, and knowledgeable. Thank you!
Mallory Kovit
Mar 15, 2024
Wes was amazing! He was polite, professional, knowledgeable and fast in resolving our maintenance issue.
Bryana Scala
Mar 13, 2024
Fast, efficient and courteous service. 👍👍
Julio Gavazza
Mar 12, 2024
Thank you Oscar for fixing our sink ! He was Quick and efficient
May Le
Mar 11, 2024
Oscar was very friendly and helpful! Great maintenance member
Kate DiMaggio
Mar 11, 2024
Love the community. Enjoyed the walk through. Submitting application now.
Mar 8, 2024
The leasing process was so easy and Jeffrey was really helpful and amazing. I can’t wait to live here!
Mar 8, 2024
The leasing process was so easy and Jeffrey was really helpful and amazing. I can’t wait to live here!
Mar 8, 2024
Apartments.com
Love the community. Enjoyed the walk through. Submitting application now.
Mar 8, 2024
Apartments.com
Maintenance crew was able to take care of my drain issues quick. Very helpful
daniel Perez
Mar 7, 2024
This place looks just like the pictures . Jeffrey was amazing and attentive . Excited to move here in a few months !
Mar 5, 2024
This place looks just like the pictures . Jeffrey was amazing and attentive . Excited to move here in a few months !
Mar 5, 2024
Apartments.com
Everything about living here is so fun! It’s like living at a resort! My favorite parts are the pools and the food trucks! Everyone in the office is amazing at what they do and i’m thankful to be apart of this community! Thank you!
Jenna Nicole
Feb 29, 2024
I transferred from a Cortland Property in Pembroke Pines to Portofino Place and I receive the same stellar service.
WHATSUPFORTONIGHT
Feb 27, 2024
Sabrina Blaize gave us a great tour. She was friendly, professional, and answered all of our questions. Excellent customer service.
islande Michel
Feb 22, 2024
The leasing process was super easy thanks to Amber and Sarah. I was able to talk to a real person and tour within a two day span! Now that I am a tenant I’ve had a great experience living here and am super pleased with the activities and events coordinated!
Prisca Floyd
Feb 22, 2024
Wes is so helpful and attentive. Keep you posted on status of work and very personable. Thank you Wes!!!!
annieduce17
Feb 22, 2024
Thank you Wes. He is the best! I love the maintenance team. They are super fast with service and very accommodating to our needs. Thank you again!
Kay White
Feb 22, 2024
Kris (maintenance manager) really intelligent person. He took the time to explain any questions I had, he fixed all of the damages in the apartment, I feel good that we have him on site!! He’s the best overall the apartment management team are very responsive and I have no issues with them! Happy tenant of portofino
Tu-Quyen Truong
Feb 22, 2024
Recently moved here and it’s probably one of the best places I’ve lived. Units are extremely spacious and plenty to do on site. Relatively quiet neighborhood and only concern will probably be the gate security but apart from that would definitely recommend.
Kadeem Blaize
Feb 22, 2024
Thank you to Cortland Portofino Place and the leasing team for always being friendly and professional. Highly recommended!
Feb 22, 2024
Apartments.com
Thank you to Cortland Portofino Place and the leasing team for always being friendly and professional. Highly recommended!
Feb 22, 2024
Thank you to Cortland Portofino Place and the Leasing Team for always being friendly and professional. Resident services are attentive as well. Highly recommend!
William Pino
Feb 21, 2024
Recently relocated to WPB from NY. The staff in the leasing office has been spectacular the entire step of the process, and definitely calmed my nerves about the move! Since move in, there have been some minor things that needed attention, the maintenance team always has gone above and beyond with the repairs and my home. They even take their time letting my scared rescue dog get comfortable with them before they begin any work around him! If you’re looking for a place that just feels like home… this is the right place!
Feb 21, 2024
Apartments.com
Recently relocated to WPB from NY. The staff in the leasing office has been spectacular the entire step of the process, and definitely calmed my nerves about the move! Since move in, there have been some minor things that needed attention, the maintenance team always has gone above and beyond with the repairs and my home. They even take their time letting my scared rescue dog get comfortable with them before they begin any work around him! If you’re looking for a place that just feels like home… this is the right place!
Feb 21, 2024
Ed Trotta and his leasing team were amazing. Great teamwork and communication.
Nabil Khan
Feb 20, 2024
My request was taken care of immediately upon submitting the request. The service was outstanding!!!!
Steve Shelton
Feb 20, 2024
Oscar Mendez did a great job and took 5 minutes to fix the ceiling fan! Thank you so much
Jessica Staniszewski
Feb 20, 2024
I love the apartments here, especially that they offer ones that are two story with a loft. The units have unique features like built-in shelving, entertainment center, and wet bars. There are also soooo many amenities, and they even have an indoor basketball court AND a brand new pickleball court!
Claudia
Feb 20, 2024
I had an exceptional experience with Ed, the leasing manager at Cortland Portofino Place. From day one, Ed went above and beyond to ensure that my needs were met and that I felt right at home in the apartment complex, even though we are still on the search. He was incredibly responsive to any questions or concerns I had and always addressed them promptly and effectively. The leasing office’s professionalism and dedication to providing exceptional customer service truly stood out to me. I highly recommend Cortland Portofino Place to anyone looking for a top-notch living experience, thanks to Ed's exemplary care and attention to detail.
C-Koonz Productionz
Feb 20, 2024
Teresa has been so helpful to us. Answers all questions in a timely matter. We have been residents for over 4 years and we love it here. Thanks Teresa for all you do.
Feb 16, 2024
My wife and I are currently looking for a home to own but our time here has been amazing!!! The amenities are great,the office staff is present and consistent,and needless to say,the apts themselves are absolutely beautiful! From the very 1st time I did a tour through the property in March of 2020,to moving in 6months later,my time here has been amazing! I def recommend!
Feb 16, 2024
Apartments.com
My wife and I are currently looking for a home to own but our time here has been amazing!!! The amenities are great,the office staff is present and consistent,and needless to say,the apts themselves are absolutely beautiful! From the very 1st time I did a tour through the property in March of 2020,to moving in 6months later,my time here has been amazing! I def recommend!
Feb 16, 2024
Teresa has been so helpful to us. Answers all questions in a timely matter. We have been residents for over 4 years and we love it here. Thanks Teresa for all you do.
Feb 16, 2024
Apartments.com
Oscar was able to fix my garbage disposal with no issues. Thank you!
Cin Chat
Feb 14, 2024
Oscar did great
Nequa Brown
Feb 13, 2024
Oscar Mendez was very quick to respond to my maintenance request & was very nice and professional. 5-stars!
Kathryn Yerger
Feb 13, 2024
Oscar was great! Fixed everything timely
Bri Roush
Feb 9, 2024
Great service
John Clark
Feb 9, 2024
Great staff! I had a nail in my tire and a worker helped patch it up for me! Wess was super helpful and kind.
Kaileigh Ammons
Feb 8, 2024
I had a great time at Wine done Wednesday nice to meet new people that live in the community.
DJ Wong
Feb 8, 2024
I love living at Cortland Portofino Place. The staff is amazing and very helpful. Amber moved me in and has been great ever since. Whenever I need assistance with anything she is always there to help. I highly recommend!
Feb 7, 2024
Apartments.com
everything was great and delicious
Hazel Somarribas
Feb 7, 2024
Clean and inviting
Alfred
Feb 7, 2024
I love living at Cortland Portofino Place. The staff is amazing and very helpful. Amber moved me in and has been great ever since. Whenever I need assistance with anything she is always there to help. I highly recommend!
Feb 7, 2024
austin came to fix a couple of our doors in a very timely and efficient manner. He was extremely kind and respectful and very helpful!
Alexiah Brown
Feb 6, 2024
Kris was AMAZING! He was efficient, kind and very hardworking. He took care of all of my issues in a very timely manner, and with a smile on his face. Excellent work and even better customer service.
Janelle Toy
Feb 6, 2024
Last year we began our search for our new home. We worked with Ed at Cortland Portofino Place to tour the complex. He was awesome at providing all the details we asked for and answers to our questions. We ended up having to change our search area due to job location, but this complex would definitely be our first choice if we were to stay in the West Palm Beach area! Thanks Ed for all of your help!
Morgan Sikon
Feb 5, 2024
Slight leak on washer this morning, within 32 minutes, Field representative Oscar M. was on site and double checked all connections and explained why washer had leaked. Amazing professionalism and alleviated all issues within 10 minutes.
MIGUEL AGUILAR
Jan 27, 2024
Beautiful community with great staff!
Gabrielle Vizzini
Jan 25, 2024
Oscar was great!
Lauren & Caleb Perample
Jan 24, 2024
had to move last minute and came across Cortland Portofino. My encounter with Ramona since I've entered the leasing office all the way to the completion of my application was beyond amicable!! She was very prompt with responding to my emails, calls and text in a timely manner and she was beyond patient with my 101 questions. The property itself is beautiful and the apartments are filled with natural light and the Sq footage is worth the rent. Thank you Ramona and the Cortland team for making this process as easy and quickly as possible for me.
Jan 24, 2024
Apartments.com
I’m not sure if the gentleman’s name but he has done maintenance on my apartment several times and he is the best! Comes within a few hours of the service request and is incredible friendly and efficient.
Emily Abreu
Jan 18, 2024
The maintenance staff here at Cortland Portofino Place without a doubt the very best. A very special thanks to Chris for fixing my smoke detectors and, at the same time, performing a quick inspection of the dryer and also fixed that problem. Thanks again Chris.
Stanley L.
Jan 18, 2024
Kimberly is the best! She has been very helpful! We need more people like her!
Henry Baker
Jan 17, 2024
West is always on time, fast and knowledgeable about the repairs. He makes living here enjoyable.
Jean Yacinthe
Jan 11, 2024
The tech West did an amazing job with fixing our plumbing issue.
Emiliz Yacinthe
Jan 11, 2024
Wes is awesome! He always gets what we done fixed right away and always is in great spirits and so friendly! He even will fix some stuff we have forgotten about if I happen to remember while he’s here. 10/10 for Wes!
Aiyana Perample
Jan 11, 2024
I loved my tour and move in experience with the Leasing Team at Cortland Portofino Place. I visited a lot of different communities before deciding to apply at Cortland and I believe I made the best decision. My leasing agent was absolutely amazing; she is so nice, knowledgeable and sweet. Thank you for making my moving process so much easier.
Jan 9, 2024
Apartments.com
Greatest maintenance team! Very responsive, interactive, excellent communication and knowledgeable
Ebony Ingram
Jan 8, 2024
I enjoy living here. Yes, there might be some issues but what place doesn’t have them? Majority of the time the amenities are available. I mainly use the gym here and it’s the best I’ve seen in a while! I truly enjoy the food trucks that are brought out.
Jan 6, 2024
Apartments.com
Both leasing and maintenance are fantastic
Tommy H (Tommy On Demand)
Dec 5, 2023
Wes always takes great care of my apartment whenever I have a maintenance issue! He’s a redeeming quality of living here!!!
Treasure Saladucha
Dec 5, 2023
Wes is this best ever, anytime we have a problem with anything in our unit, he’s there, but honestly all the guys are great there.
Janisa Acceus
Nov 14, 2023
I just want to say thank you for Wes on the maintenance team who has made moving into this property, so easy and seamless any maintenance request that I have placed he has seen me not just in less than 24 hours, but in less than two or three thank you so much Wes I appreciate your attentiveness and thank you to the Whole Cortland team for making my move-in so special
Morgan Rikki
Nov 14, 2023
I wish there was something that can be done about the parking. I had to drive around 20 to 30 minutes looking for parking
Tiffeny S
Nov 13, 2023
I have had the privilege of living here for almost 2 years . The whole office team is amazing . They are very accommodating and attentive . I had one small shower issue and it was fixed the very same day no issue, or delays . Lovely experience .
Nov 10, 2023
Apartments.com
My maintenance guy today Chris was totally on point with his knowledge professionalism courtesy and patience! He did everything in his power to alleviate the problem. I appreciate his service!
Valerie O'Neal
Nov 7, 2023
Fast responsive service, really communicative and helpful.
Mikand
Nov 7, 2023
I met Cori, her energy was Very inspiring and welcoming. Me and my wife truly appreciate the tour, we definitely need more people like her.
Young Jew
Nov 6, 2023
My husband and I Had the pleasure of meeting Cori Stubbs. I had the best tour ever! Her energy was very enthusiastic and welcoming, the property is beautiful, the smell of the leasing office is very luxurious! Looking forward to lease here 😊
Tamara Thelus
Nov 6, 2023
Tesla and Juan always do a great job cleaning up the community and making it look nicer every day
Timothy Greenhill
Nov 6, 2023
I had the most and amazing professional experience working with Ed from the leasing office. Ed made my move from out of State to the Sunshine State less stressful, smooth transition and answered all my questions. You can’t go wrong with this leasing office to start with and the place itself is a wonderful place to call home.
Sep 29, 2023
Apartments.com
update from 5 stars to 4 stars - I've been living here for a year. Cortland raised our rent from $2199 to $2545 for a 1BR plus loft 1BA apartment if we were to extend our lease another year. Meanwhile, the front entrance security gate has been broken and left open for more than half of the year (is currently broken right now) yet they still require you to pay $50 to register your car, and the hot tub at the pool has been broken for the entire time. clubhouse amenities are only open during weekdays regular work hours so working residents can’t use them. They should be open until 8 or 9pm IMO or at least on the weekends. I wouldn’t complain if they offered some sort, any sort of reimbursement for their shortcomings however the do not and instead increase the rent price. Maintenance is still great when needed and grounds are kept up well. Apartment is nice and comfortable. Community still feels safe! It's a nice place to live and they could be 5 stars if they made up some shortcomings to their residents but ther
Lauren Naranjo
Sep 27, 2023
EC was very professional and listened to my questions and concerns and got them fixed.
Converse With The Nurse
Sep 26, 2023
UPDATE from 5 stars to 4 stars - I've now been living here for a year. Cortland raised our rent from $2199 to $2545 for a 1BR apartment if we were to extend our lease another year (An additional $4152 for the year's lease). Meanwhile, the front entrance security gate has been broken and left open for more than half of the year (is currently broken right now) yet they still require you to pay $50 to register your car, and the hot tub at the pool has been broken for the entire time. Pools sometimes stay out of service for weeks. I would not complain if they offered some sort, any sort of reimbursement for their shortcomings however the do not and instead increase the rent price. Maintenance is still great when needed. It's a nice place to live and they could be 5 stars if they made up some shortcomings to their residents. ---- ORIGINAL: I moved here 10 months and so far things have been really good! EZ and Wes on the maintenance team always fix any issues that arise in a timely manner with a smile on their face
Lauren Naranjo
Sep 26, 2023
Tesla Rodríguez
fred lech
Sep 25, 2023