Featured Reviews

Huge thank you to Janis G. for getting everything fixed in my apartment i needed. Thank you again for the prompt service.

j b

Jun 9, 2022

Google

Our staff, Kee, was very helpful and made extra sure that our new place was nice and tidy. She helped us for the last couple of weeks or so; very thoughtful. Much appreciated.

Matt Tanteo

Jun 7, 2022

Google

Kee was excellent and professional. Truly a great leasing agent. Thank you so much for your help!

Armando Lopez

Jun 7, 2022

Google

I been to this place before now. We can do that!

AHPGamer2021

May 26, 2022

Google

Beautiful grounds, friendly staff.

barrington hudson

May 20, 2022

Google

Its a nice place.

Mrs Acceus

May 20, 2022

Google

I love this property. The amenities are well worth it and I love that they always think of the residents by providing different food trucks that we can order dinner from. The office manager is extremely sweet and thorough. I think her name is Camille

krystal cruz

May 18, 2022

Google

I have been having problems with my light bulb before the pandemic and also told by the technician that the bulbs were out of stock or on back order… However all my bulbs went out and the one that was working was flickering. So I decided to put in another work order.. Today a technician came to fix my lights in 15 minutes.. He was very professional, knowledgeable and courteous. Thank you

LAVERN MARTIN

May 18, 2022

Google

I came in with my boyfriend to look at a home and I was toured by Kee. She was really helpful and took her time showing me the community and what they had to offer. If I could give more than 5 stars I would

Claudia Boucher

May 8, 2022

Google

Ezequiel is great 👍 he fixed things in a timely manner.

Vy Nguyen

Apr 29, 2022

Google

My experience was very successful Ramona was very helpful

jaroslaw pyda

Mar 25, 2022

Google

I toured with Ramona, She was very helpful and answered all my questions. I believe she had my interest at heart and helped me find the right apartment for the right price. Ramona was detailed in explaining everything about the community. Highly recommend!

Miguel De Leon

Mar 25, 2022

Google

This is the best Apartment complex I have ever lived at. The members make sure all residents are taken care of. Gabrielle ensures the resident experience is fulfilled. Any issues that I have ever had was handled with kindness. Ramona is the best with handling future residents. She is patient with your tour around the complex. Nick the service tech ensure all repairs are completed in a timely fashion. I recommend Portofino Place to anyone looking for a safe and friendly community.

Norman Austin

Mar 18, 2022

Google

This is the best Apartment complex I have ever lived at. The members make sure all residents are taken care of. Gabrielle ensures the resident experience is fulfilled. Any issues that I have ever had was handled with kindness. I recommend Portofino Place to anyone looking for a safe and friendly community.

Norman Austin

Mar 18, 2022

Google

The staff is wonderful and professional very helpful and prompt with answering any issues and getting them resolved sometimes not as prompt as I’d like but due to things of their control, Gabby is my go to she is amazing !!! She is the go to !!

giovanny marte

Mar 18, 2022

Google

Chelsea always goes above and beyond to help me with anything I need! I truly appreciate everything she does!

Sarah Lincoln

Mar 16, 2022

Google

Chelsea is amazing and the maintenance team always responds promptly to my request. I’ve been living at Portofino place for almost 2 years now and I’ve been very happy with the staff!

Borderless Bucket-list

Mar 16, 2022

Google

Chelsea is the best, she was so kind with us and make us feel so comfortable with our new home, everything is great the complex is clean and the stuff is very nice. Highly recommend this please and let Chelsea help you

Ali Alvarado

Mar 16, 2022

Google

The community is really nice, love the parcel lockers and the pool. Chelsea in the leasing office is awesome!

Henry Chen

Mar 16, 2022

Google

My stay here was amazing, my leasing agent Ed Trotta he gave you the service of professionalIsm along with the sense of family. The others goes as well are so courteous and friendly. Best service ever. If you need a place to call home cortland portofino is the place 🙌❤️

Lamoy Burton

Mar 4, 2022

Google

The maintenance staff gentleman named Isi (Pronounced easy, I apologize if i misspelled his name) is an absolute legend! Hardworking and doesn't postpone work.

Levi Burbage

Feb 15, 2022

Google

Sorry to use that for you guys I have been busy with work

Madison Jackson

Feb 12, 2022

Google

Quiet

Erica Edwards

Feb 11, 2022

Google

Everytime my fiance and I have an issue the team is quick to respond they are nice and sweet even one of the ladies in the office went out her way to get Me cups for my coffee. I love living here. camille is great also I have came into the office twice for help and she stops everything she is doing to help. Chelsea was our leasing agent when we moved in and she was sweet and patient with my questions

Luis Mojica

Jan 22, 2022

Google

I met with Camille this morning to discuss availability for a 1/1. When I arrived the leasing agents were all preoccupied with tenants or potential tenants who arrived before I did. I was greeted by Gabby who kindly asked that I take a seat and advised someone would be with me shortly. I sat in the lobby that was festively decorated for the holiday season, which made me happy and made me feel at home. Camille (who I did not know at the time was the property manager) approached me and asked if I was being taken care of and offered her services. She showed me the available units, pricing, requirements and amenities the community had to offer. She meticulously walked me through the application process and made me feel comfortable. This is my first time renting an apartment on my own and I genuinely feel after my approval I will enjoy living here. Thank you Cortland Staff, but more importantly thank you Camille.

Addie Santiago

Dec 8, 2021

Google

I think the management is great, I’ll been living here for sometime now and every time I have a concern it’s handled right away. Camille is amazing, once you inform her about anything she will get to it. Neighbors sometimes complain about music but I don’t never hear anything and anytime security is called they come right away. They walk around each building giving you the safety factor that every community needs.

laurenne morgan

Nov 17, 2021

Google

Great community! Very quiet & staff/ maintenance very genuine & respectful! (especially Camille & Gabrielle!) I love my home!

Tatiana Dominguez

Nov 11, 2021

Google

The new manager, Camille is amazing! She’s always so helpful with any questions or concerns I’ve brought to her. The entire staff is much more welcoming and attentive thanks to Camille!

Ashley Sharpe

Nov 11, 2021

Google

By far THE most beautiful property I have stayed at. Amazing management. Super kind friendly and would highly recommend anyone to rent an apartment here!!

Nick Ramos

Nov 11, 2021

Google

I’m pleased to say I have finally found a group of genuine people at Cortland portofino place ! Amazed with how professional and kind Ramona treated my mother Olga and I. Not to mention the apartments and amenities are super nice and cool. The atmosphere is definitely a welcoming one. There will always be negative reviews but people should take out the time to acknowledge good human relations. Thank you Cortland for this opportunity and for such great service!

Carlos Bed

Sep 30, 2021

Google

I’m pleased to say I have finally found a group of genuine people at Cortland portofino place ! Amazed with how professional and kind Ramona treated my mother Olga and I. Not to mention the apartments and amenities are super nice and cool. The atmosphere is definitely a welcoming one. There will always be negative reviews but people should take out the time to acknowledge good human relations. Thank you Cortland for this opportunity and for such great service!

Brandon n Olga Z

Sep 30, 2021

Google

I have had an overwhelmingly good experience living in this complex. Despite being understaffed at times, I never struggled to get in touch with the folks in the office, maintenance requests (which I had a few of) were addressed and resolved in a timely manner, and I really enjoyed my unit (the layout was great, kitchen appliances had all been renovated and updated, and I definitely had plenty of room). As far as the amenities go, I mostly used the gym which is well-maintained. Management also makes a concerted effort to build community within the complex. There are regular community events (at the former peaks of the pandemic, these events were even held virtually) and there is also a food truck at the front of the complex on a regular basis (bi-weekly I want to say, but don't quote me on that). Also want to give a shout-out to Chelsea Coscia, the representative that helped me with all of the move-in logistics - she's super awesome and very on top of things, she made the move-in process exceptionally painles

Blaine Brown

Aug 25, 2021

Google

Great community! I have to highlight the wonderful maintenance team they have! Always responsive and friendly. Especially Mr. Wesley! He’s always there to help and I’m always greeted with a happy friendly face! Thank you for all you do!

Nasya Earls

Aug 5, 2021

Google

I’m actually changing my rating from six months ago- Cortland changed the management team and the one is now is great! High end costumer service !!! Good job Cortland this is how you treat people !!!

Laura Camila

Aug 2, 2021

Google

Communication here is awful. I was so excited about moving in because of how beautiful it is but definitely not happy here and not worth it. I’m only giving five stars because of Kimberly! She is absolutely amazing. Such a kind person who takes pride in what she does. Thank you again Kimberly for helping me with issues here and being so responsive. You rock!!!

Amanda Barrera

Jul 29, 2021

Google

Maddi was super helpful with our renewal! We are happy we are here for another year at beautiful Portofino place. Thank you again Maddi. Be sure to ask for the resident manager if you need help here. :)

Michael Morales Medina

Jul 29, 2021

Google

Madison was very helpful and friendly! Took great care of my needs when needed. Thank you Madison for the excellent service you provided.

Joseph Cereste

Jul 28, 2021

Google

EDDIE Trota was great. Went there expecting to look for a place but liked him and the tour so much we ended up rushing to apply. Very professional and really knows his stuff. Thankful to be accepted to such a nice place!

Witchel Reme

Jul 28, 2021

Google

I have been living with Cortland for a year now and I absolutely love their properties! Madison and Kim are great to work with! Portofino place is beautiful!

Stephanie Knee

Jul 28, 2021

Google

I have been living at Cortland portofino place for 3 months now and i absolutely love it! The office staff is amazing and welcoming. The property is beautiful. Happy I went with Cortland. Maddi and Kim are fabulous!

Victoria Sooker

Jul 28, 2021

Google

Great property to live at! Very beautifully done gym and pool any issues I had Maddi has smoothed over for me. Highly recommend dealing with her!

vincent siciliano

Jul 28, 2021

Google

I LOVE living here! Ive been here since May and have had nothing but the best experience with Cortland. Kim and Maddi in the office are so personable and great to work with! I’m so glad I choose this place to call home.

Elijah Green

Jul 28, 2021

Google

I enjoyed living here for 5+ years. Their leadership and professionalism during Covid has been top notch. Excellent customer service. Maddi and Kim have gone above and beyond for me on several occasions, but other team members deserve high fives as well. Highly recommend.

Jake Mann

Jun 20, 2021

Google

Maddi is wonderful! My husband and I went in today to follow up on a couple of inquiries we placed within the last couple of weeks and to notify management of a concern we had regarding one of the kitchen appliances. Maddi was very proactive about finding solutions to help us. Moving is stressful and we really appreciated the great (and speedy) professional customer service. Thank you Maddi!

Melissa McInnis

Jun 15, 2021

Google

Wonderful residency , clear communication from the offices with wonderful amenities. Cortland has the perfect mixture of luxury and community.

Jun 1, 2021

Apartments.com

Great place to live!!!

Jonathan Richter

Jan 20, 2021

Google

I moved in last week and I’m so happy I did!!! My place is so beautiful. My kids love it too! Thank you again Russ for helping me last minute! -Amanda Johnson

Amanda Barrera

Dec 28, 2020

Google

I must say this has been one of the most breeziest experiences for me in a while. Customer service is great! The staff is very prompt, alert and on time. I personally will like to thank and recognize Russ for all his hard work and dedication to making my move/experience astonishingly smooth. His work ethic and welcoming personally was unmatched. Thanks for all your help.

jfranchesca Jones

Dec 4, 2020

Google

I am a Realtor that works frequently with Cortland Portofino Place apartments. When I bring my clients in to tour with the staff they are always friendly and informed about the property. They are quick to answer any questions or concerns that my clients may have. Chelsea,Russell and Daisy in leasing are very easy to work with and always a joy to see plus the apartments are beautiful!

Christy Levi

Nov 19, 2020

Google

Chelsea was absolutely wonderful through out the entire process. From showing us around to sitting with us and helping us get the lease together! Brandon and I can’t wait to move in to the area and we can’t thank Chelsea enough for making our experience so seamless!

Anonymous

Nov 18, 2020

Survey

Brandon and I can’t say enough good things about our experience with the leasing agent Chelsea. She was wonderful from start to finish and really made our transition smooth and seamless! Thanks Chelsea!

Anonymous

Nov 18, 2020

Survey

We LOVE Daisy! She’s so helpful and made the move-in process easy! Beautiful pools and beautiful apartments, we love this place.

yalexus nieves

Oct 24, 2020

Google

I’ve been here for 2 years now. I must say I absolutely LOVE Luis from maintenance. Always has a big smile and positive attitude. Super helpful !!

Stephanie Korzyk

Oct 9, 2020

Facebook

Great staff and management! I am extremely grateful for the Maintenance staff !also the management staff they reply at all hours of the night to make sure that whatever your concerns may be are being addressed in a timely manner.I wanted to make sure that everyone knows Gloria is awesome! Ps. Dhanya Abreu

Z Ion

Sep 25, 2020

Google

I highly recommend moving to Cortland Portofino Place in West Palm Beach. After touring about 15 places up and down the east Florida coast, this was a stand-out property because of it's proximity to great food and shopping, its 4 resort-style pools, plush gardens, and overall stunning beauty. I fell in love instantly and am so glad I made the choice to live her. As a single woman, I feel safe and secure with the gated entranceway and sense of community here. The neighborhood is full of hard-working, friendly people. The staff here is amazing too! They have gone out of their way to make sure my move went smoothly and have made adjustments to any things I needed attention to in the apartment. The apartments are also gorgeous and modern - more modern-looking and spacious than any places I saw in a 30-minute drive from here. I highly recommend choosing Cortland Portofino 100%! ~Abigail

Verified R.

Jul 10, 2020

Apartments.com

We enjoy living here very much. And when something needs to be fixed you folks are right on it. Thank you.

Verified R.

Jul 1, 2020

Apartments.com

I am a new resident to Cortland Portofino Place in West Palm Beach FL. We ( my boyfriend and I ) moved in our new apartment in the height of the corona virus epidemic. Our experience here had been nothing but amazing thus far. Very professional leasing agent ( Chelsey ) accommodated us via FaceTime video to tour the apartment prior to moving in and made our transition into our new home as smooth as possible. We were already pleased with our new home but the following experience really topped it off for us: We went out for a few hours running errands and when we returned the A/C was not functioning properly. We have rented in the past and new that this could potentially be a really bad situation. We called the 24 hour emergency maintenance line and put in a request for the A/C to be fixed. We were in the process of packing our things to stay at a friends house because the apartment was growing increasingly warmer when we received a phone call from BERNADIN who was the maintenance professional on call that nigh

camille videla

Jun 16, 2020

Google

Frank the service manager is always super helpful! Thank you for all your hard work! You make living here worth it theres never a problem you cant fix !

Sky Medina

Apr 27, 2020

Facebook

The service and hospitality is amazing! The apartments and community is beautiful.

Aurea Perez

Apr 26, 2020

Facebook

BEAUTIFUL community. excellent service

Manuel Perez

Apr 26, 2020

Facebook

Quarantine has its challenges, however living here makes it easier. Beautiful, community near everything, and excellent service. Great to have staff here ready to help.

Daniel James

Apr 21, 2020

Facebook