I've been a resident here for 2 years now and will be happily renewing my lease for another. The common areas are maintained very well, and maintenance is VERY quick to respond to any service requests for issues arising inside the unit. Case in point, *Todd* on the maintenance team arrived within hours of a request being entered to fix the kitchen faucet. Not only did he take care of the initial issue, but he went above and beyond to make sure everything else in the unit was right as rain. Prime location, concierge level of service, and a relatively quiet setting nestled on the edge of downtown. What more could you ask for?
Mar 31, 2023
Been here for a month now, absolutely love it. Aurora was extremely helpful with the leasing process. Always on time, on top of the paperwork, and answered all of my questions. Gym, pool, and location are huge benefits. I have not had any problems with noise or any complaints. Amazing spot!
Mar 19, 2023
My husband and I recently moved here and we absolutely love it so far! Amazing location on the Greenbelt, beautiful apartment units, and the most attentive, kind, and knowledgeable office team I have ever experienced at any apartment complex! Aurora and Kiara are incredibly helpful and truly care about ensuring you have a seamless experience, from touring the complex to signing the lease and moving in.
Mar 17, 2023
One of the best customer service experiences I've had, amazing team that puts the upmost care and concern in what they do and the people they serve. Would 100% recommend to anyone
Mar 16, 2023
Surprised by the previous reviews. This place has the cheapest parking fee in downtown and this isn’t the only property with a smart home fee. Current management was able to get rid of the bad smell and actually responds to me if I have questions. If you don’t want a parking garage downtown is not the place to be.
Dec 31, 2022
Dec 29, 2022
We love our “apart-home”! The Cortland on the River is located on the Boise River – and its landscaping and maintenance complement it. Kristine, Kiara, and Todd are very professional, helpful, and quick to respond to questions or issues. We are comfortable with the staff - and we enjoy their special events. We recently retired. Our goal was to find a community with friendly neighbors and the comforts of our previous home. Cortland on the River has become our home.
Nov 18, 2022
Todd, Kristine and the rest of the crew, are very professional and friendly. These apartments are among the best places to live in Boise. Thank you Tim Root
Nov 18, 2022
Great building! Friendly staff and perfect location!
Nov 16, 2022
Cortland is a friendly place to live from employees and contractors to neighbors. Thank you for making this place feel like home!
Nov 16, 2022