Talk about professional..Everybody there treated us with so much respect and hospitality, Tianna, Justin, Denise, Dannie, and Nicole all made us feel at home from the beginning and made moving into our first apartment a dream. Nothing but love to everyone there and if I could give a 10 star rating I would, and I’m picky to lol. the complex is super clean, very well maintained, and just beautiful in general recommended to anyone!!
Jan 20, 2021
My experience with Dannie, Denise and the rest of the office staff has been nothing but exceptional. They are professional, friendly and detail oriented. Ken
Jan 16, 2021
Love this community Staff and Maintenance staff are excellent.
Nov 24, 2020
Renee is absolutely amazing!! I was in a position that I had no choice but to move. When I called, she was the upmost professional person I have dealt with in a long time. I was able to move into my apartment the next day. She is truely a genuine, compassionate person. Thank you Renée for working so Diligently so help me in a true time of need. I am really loving my new place. God Bless!
Nov 23, 2020
Todo el equipo de Cortland mirror lake en especial Denisse Castillo por siempre excelente atención y apoyo... muchas gracias por todo el servicio, y me encanta ser parte de esta familia en Cortland... gracias!!
Nov 19, 2020
We moved into our beautiful 3 bedroom apartment at Cortland Mirror Lake earlier this year when all the Covid lockdowns were taking place. Most of our initial contact with the staff was via phone and email. Everyone that we dealt with was fantastic. Everyone went out of their way to help in any way that they could. Everyone that we have met has been super friendly. Any issues that we have had (all were very minor) have been addressed by the maintenance staff quickly and efficiently. Even on the weekends!!!! The atmosphere here is very relaxing, quiet, and very beautiful . We have owned our own homes in the past and also lived in other housing complexes and this is by far the nicest and friendliest place that we have lived.
Oct 27, 2020
A beautiful community to live in, there are regular events held throughout the month and the maintenance requests are usually finished promptly, overall nice place to live
Oct 27, 2020
Just recently moved here last week and I couldn't be happier with the smoothness of the process. Moving is already such a hassle and I was really pressed for time because of my work schedule. Rene was amazing and got me approved quick and easily and kept me informed on everything. She has also been super patient with my crazy schedule which I beyond appreciate! Just within the last few days, the neighborhood has had food trucks and a resident pumpkin contest. I love how how management includes all these fun things for us. Im looking forward to my time here!
Oct 19, 2020
Everyone is so friendly & helpful it is unbelievable! As a first time renter they made the process fast easy and simple and answered literally every question I had and I had a million! Renee, Joyce and Danny were unbelievable I couldn’t have asked for a better first time experience! Great community & can’t wait to get into my new home!
Oct 16, 2020
Joyce Lugo - can you find a more friendly, welcoming, helpful, smiling, accommodating, warm, cheerful, responsive leasing consultant! The list could go on, but those are the highlights when initially greeted by Joyce (without an appointment), to having me come back 90 minutes later and working diligently to help me find my Dad the right apartment to live in. So many communities, so little time, but Joyce will I sure you have the best possible experience. Cortland Mirror Lake is a wonderful community and I really hope we can make it work for the future. Thanks Joyce for all you have done!!
Sep 23, 2020