PEPE was very helpful! Came in to help us for the garbage disposal and ended up helping us with other things needing fixing. Thank you!
Nov 25, 2021
Survey
I like to say that the customer service that Justin Fernandez gave us was amazing! He’s very professional, friendly, very responsive and helpful. Justin answered all our questions and more. This property is beautiful I use to live here a few yrs ago before the renovation and I loved it then too. And came back again and can’t believe how beautiful this place is now. I will definitely recommend anyone to make this place their home. Staff is very helpful and friendly!
Lucy Rosario
Nov 24, 2021
Daniel Lopez came in clutch! I’m so happy with my new apartment! His customer service was excellent 😊
Angel Negron Jimenez
Nov 24, 2021
Mr. Daniel Lopez has been a blessing for us! His professionalism and quality of service are outstanding! We can’t be thankful enough of Daniel’s guidance and patience throughout the whole process. Thank you Daniel.
Rosa Jimenez
Nov 24, 2021
Tiana Jones was amazing she provided amazing customer service she is one of the reasons why I signed the lease . I’m very pleased with the customer service and the apartment.
Nov 19, 2021
Survey
Daniel gracias por todo excelente atención y muy buena persona 👍🏻
Nicola Di Genova
Nov 18, 2021
Daniel gracias por todos los servicios!! Siempre estás pendiente de los habitantes👏🏻 Muy buen servicio
Angelo Di Genova
Nov 18, 2021
Had a maintenance request and Alex was quick, efficient and amazing!!
Ja'Niah Gadson
Nov 18, 2021
Had a maintenance request and Alex was quick, efficient and amazing!!
Nov 18, 2021
Survey
Daniel was very helpful. He was very nice and courteous. One of the best employees in the building.
Derrick Buckley Jr
Nov 15, 2021
I had an issue with the disposal not draining. Alex came & fixed it in no time. His customer service skills, experience, friendliness really makes you feel like you’re in good hands, & at home here.
Nov 10, 2021
Survey
Justin was very patient and explained everything to us very well, very kind
Lourdes Armijo
Nov 9, 2021
Daniel was very helpful and made the move in process simple and easy.
Abby Price
Nov 9, 2021
Justin Justin was very patient and explained everything to us very well, very kind
Nov 9, 2021
Survey
My fiance and I got the pleasure of meeting Daniel Lopez and he was AMAZING! He was patient and very understanding! Cortland was the first apartment complex we looked at and even though we fell in love at first sight, my fiance and I wanted to look at other places before making a decision so we told Daniel we'd be back if the others didn't work out and he was so understanding when it came down to that. We eventually went back after not liking the other apartments as much and even though we got there late...close to closing time, he stayed with us to finish the process and he was very patient with us. I appreciated that so much! Because of his outstanding personality and kindness, we knew we had made the right decision! Thank you Daniel xx
Narda Parson
Nov 7, 2021
Cortland Mirror Lakes apartments are amazing they have the best and most friendly service you could ever ask for every time I have ever needed to put in a maintenance/service request which has been very very few times I’ve had a 5 star experience I really want to commend the maintenance workers Jean & Pepe they are super friendly and attentive they get the job done right and right away I wish everyone could provide service like those 2 guys they are genuine hard workers and I hope they move up in the company to train others! (:
Grand Executive Management
Nov 7, 2021
I have lived here a year now and have had the best experience imaginable. They have an amazing team here that actually understands and cares about there tenant. I would recommend this company / complex to everyone. As I have an gotten a few people in there and they also share the same great experiences I’ve had with them.
Joseph
Nov 6, 2021
Thanks to Daniel for excellent service!!!!
Jean Flores
Nov 4, 2021
Daniel Lopez was an amazing helper after a month of my wife and I looking for a place to begin our life Daniel Lopez made our experience easy and pleasant.
helwill rentas
Nov 4, 2021
Excelente servicio el brindado por Daniel López desde el primer día! Siempre con disposición de ayudar!
Yanira Ramirez
Nov 4, 2021
This place is our home. We love it! We are in front of the lake, it feels like a beach house from the balcony. Like in summer vacations the whole year. They reply very fast our maintenance request. Close to kids school, work and stores. Friendly staff and very nice people. Beautiful landscape, its like Animal Kingdom in the walk trail...lol. Peaceful and Relaxing!!
Jessica Rivera
Nov 3, 2021
This is such a pretty place. The staff is so professional and kind. I had a question, because I still unsure about moving. I had the pleasure of meeting Ms. Andrea, she listened to all my questions and concerns. And gave me the best feeling about my pending move. Thank you Courtland Mirror Lakes and HUDGE THANK YOU TO ANDREA. You are a star 🌟. You made my day thank you again.
lele brands
Nov 3, 2021
Been living here for about 2 years and it has been a very good experience. Excellent customer service, landscaping and general maintenance always on point. I really love the location also, as almost everything you need is 5 miles or less away. Kudos to the whole team!
Oliver Mejia
Nov 2, 2021
I just moved to Florida with my boyfriend and we stopped by this gorgeous property to view their 2 bedroom models. A leasing agent by the name of Justin graciously showed us around and showed extreme enthusiasm in his work. He answered every question and made us feel comfortable and pressure free. Justin is definitely a valuable asset and his service made all the difference for our amazing experience.
Richard Sanchez
Nov 2, 2021
I visited with my boyfriend and had the best experience. The community was clean and Justin was amazing! When we are ready to make our move this is definitely going to be it!!
Melaniem Mosso
Nov 2, 2021
I moved into this community a few weeks ago and absolutely love it. Daniel Lopez has been amazing to work with and continues to check-in to ensure everything is going well. He has provided superior customer service and support. In addition, everyone else in the office I have interacted with like Renee and Justin have been super helpful. The maintenance team has also been outstanding. The two very minor repairs that needed to be taken care of in my unit were quickly addressed and resolved.
Emily O
Oct 26, 2021
I am so happy I came across this beautiful community. Recently moved into Orlando and took some time to find a great place until I found Cortland!! Renee from the office did such a wonderful job setting up my lease, she was so helpful, caring and the process went so smoothly. I came in one day and immediately she found what I was looking for. Within two days I had keys to my new apartment! I am so happy! Cortland Mirror Lakes is a beautiful community, with lovely amenities & centered perfectly in a great area. Thank you Renee for all your help and warm welcome!!! We appreciate you!
Paola Martinez
Oct 25, 2021
Justin and Daniel are great at what they do!! They make sure you get everything that you need and help with whatever they can.
Antonio Collins
Oct 23, 2021
Excelente atención de parte de Daniel Lopez Amenidades 10/10 perfecto todo Apartamento 10/10
Jorge Rivero
Oct 22, 2021
Your leasing consultant, Justin Fernandez, has been very professional and gave me all the informations I needed.
Oct 22, 2021
Survey
Great place with a perfect location, office staff is super helpful as well, especially Daniel!
goope
Oct 19, 2021
I recently became a tenant at Cortalnd Mirror Lake. From the first step in applying to transitioning into a tenant was smooth and effortless. The responsiveness I receive from the office regarding any questions and or minor apartment concerns is outstanding. The 3 bedroom unit I am currently renting is beautiful. The staff members- a special mention to Daniel Lopez, has been a great support throughout the whole process. Daniel's warm demeanor along with his experience and dedication to providing an excellent experience to new tenants/tenants, to simply put it, is exemplary. Our first weekend here, there was a nice event for families to enjoy by the pool. I love how integrated the community is. We moved down from NYC, with that, I say that it is a very pleasant ambiance to enjoy here. I love this location too! In the heart of everything nearby! I look forward to enjoying my time here as a tenant. I truly feel at home. Thank you Cortland Mirror Lake!
Johanna Bonifacio
Oct 19, 2021
great place to live quiet
Michele Di Genova
Oct 18, 2021
Just moved into this complex and Daniel has been such a huge help!! The entire office staff is super friendly and helpful but as I’ve been working with Daniel he has gone above and beyond to answer all of my questions and address any concerns. Moving is such a stressful time but this has been such an easy move! The complex also does many different things for community involvement I have no complaints so far!
emily lasley
Oct 18, 2021
Mrs. Tiana From the beginning she was pleasant, helpful and determined to process our family here. We inquired from another state and she was available to take care of us and definitely it's was the least stressful part of us moving here to Florida. She answered the phone and emails without hesitation, she even called to check on us while on the road. She definitely was apart of making moving to Florida and to our new place exciting!! She went beyond my expectations and experiences - absolute amazing customer service!! 💖💖 Renee also is awesome, any interactions with her were also amazing! Thank you ladies 🤩🤩 So if your moving from another state it won't be a hassle!! The amenities here are amazing, the landscape is beautiful coming home at sunset is a beauty it's so colorful. Definitely feels like a tiny jungle especially when walking through the trail which is sweet short treat it follow alongside a pond/lake. Our family is definitely happy to call this place home!
YaQwam & Yahalom Yasharahla
Oct 18, 2021
Mrs. Tiana From the beginning she was pleasant, helpful and determined to process our family here. We inquired from another state and she was available to take care of us and definitely it's was the least stressful part of us moving here to Florida. She answered the phone and emails without hesitation, she even called to check on us while on the road. She definitely was apart of making moving to Florida and to our new place exciting!! She went beyond my expectations and experiences - absolute amazing customer service!! 💖💖 Renee also is awesome, any interactions with her were also amazing! Thank you ladies 🤩🤩 So if your moving from another state it won't be a hassle!!
YaQwam & Yahalom Yasharahla
Oct 18, 2021
The right place can feel like home with the right people. Yes the property is beautiful (especially walking around the lake) and the apartment upgrades are nice. However, it's the entire staff (with special kudos to the following current awesome folks: Tiana, Denisse, Renee, Daniel & Andrea) on this property who work really hard to make things just right for each resident. Thus, my 5 star review. I'm sure this large property can be a beast to manage but each and every one of them give it their all for us and make it look easy (which I'm sure it's not!). Since moving here in June of 2017, there have been challenges with renovations, selfish residents, weather damages and personal loss. Every single step of the way though, it has been the office staff and maintenance heroes here that have come to my rescue each and every time. They are open to feedback and actually listen! It's a great thing to see changes implemented after just mentioning something in passing to them. I'm blessed and grateful to be able to cal
Michelle Dolphina
Oct 14, 2021
I have to give a shout out to Renee thank you so much for always being on point always returning my calls. You get everything done so quickly Even in a last minute request. Thank you so much for everything that you do for me I do love the staff you guys are all great! Jose yes you're nice eye candy appreciate you all!! Renee your own point girl!! love you❣❣ Ps I will be renewing my lease. I love coming home!!
kimberly Torres
Oct 14, 2021
Okay so where do I start, this place is honestly so amazing, I enjoy it so much. This is my first time moving out of my parents homes and I’m so glad to call Cortland Mirror lake my first home. There is specifically two leasing agents that I must point out. Justin and Daniel. Justin had walked me through the entire process from the start to getting my keys. He bent over backwards to get me into a place and he did it. I couldn’t have asked for a better leasing agent. He could have easily said no and been finished but he did his best and got me in, the best of the best. Daniel has been checking on me and making sure everything is running smooth with my move in and still today checks up. I appreciate all the support and help from those two. If anyone comes and decides to check out Cortland. Ask for Justin or Daniel those two I promise will make sure everything goes smooth. A+ for those two. Freakin Amazing.
Aiden Tandhasetti
Oct 13, 2021
Excelente servicio de parte de Daniel muy profesional
Melvin Burgos Pizarro
Oct 12, 2021
I highly recommend this Apartment complex! I regularly move due to my work and have lived in many states. In Florida, getting an apartment is competitive and expensive. This place is worth every cent and I rarely say that because I am a very picky individual with high standards. Most apartment places are all about outer appearances, but this one is legitimate through and through. The amenities are reliable and work, the staff is incredible because they're always on point, punctual, ready to help fix any issue, and have great rapport and professionalism. The community itself is very clean, hospitable (great neighbors!), with swimming pools, a gym, volleyball, a playground, a dog park, and a lovely trail. This places is literally a hidden gem. There is also a gate for safe entry as well as valley trash. The apartments themselves have been renovated and maintenance is quick to fix any issue and are absolutely polite and helpful. I am most impressed with the kitchen with how new it is as well as having a washer a
James Cunico
Oct 12, 2021
Love the apartment complex the area has lot of greenery and the pool is amazing. Working with Daniel has been an absolute pleasure. Overall awesome place.
Dev Patel
Oct 12, 2021
Daniel fue muy profesional 👌
Magdamaris Reyes
Oct 12, 2021
I am a resident of cortland mirror lake since 2020, it is a very good community and its staff is very professional, especially Daniel Lopez, Your service in the office is essential always at our disposal, professionalism and kindness always. Thank you Daniel Lopez
Eliot Laureano
Oct 11, 2021
I'm loving living here! It's going to be almost two months and I have to say that everything is above par. The community is great and so is the staff. Daniel helped my with my application process, my move in and has followed up to make sure I my move went well if everything was according to need! Great job Cortland Team!
Manolo Pv
Oct 11, 2021
If you are looking for a safe, respectable place to rent, I recommend asking for Rene Hunt in the main office. She will insure you are taken care of…even after move in!
Shelly
Oct 11, 2021
Very nice community! My leasing consultant Renee Hunt was absolutely awesome from beginning to move in. Totally recommend her! Property is kept up very nicely. Apartment is so nice with beautiful upgraded countertops, light fixtures and appliances. Also love my nice sized porch. 5 stars for sure!
Jennifer Duquette
Oct 11, 2021
This was the best apartment complex I’ve ever lived in! The community is great, the apartments are safe, the staff is very attentive, the maintenance staff is very quick to fix things. The neighbors I was around were very quiet, kind, and respectful. It also has a pretty half mile trail along a lake, which is beautiful to run or walk around. Their gym is amazing as well! Plenty of cardio machines, a whole room for free weights, and a few machines. I’ve never had an issue with this apartment, and unfortunately had to leave because I had to move. I lived here for about 2-2.5 years, and it was great! I highly recommend living here.
Nick McMillen
Oct 6, 2021
Justing went above and beyond and was very informative!
Sep 23, 2021
Survey
Cortland Mirror Lake is such a wonderful apartment community. The staff is always pleasant and helpful when you need assistance with anything. Andrea, Tiana, and Denisse are absolutely amazing. They are always very professional and excellent with follow-ups when I reach out to them. Everyone at the leasing office is super friendly. I greatly appreciate the fact that you always get the help you need no matter who you speak to at the office. The maintenance staff is so courteous. This community is well kept and the landscaping is impeccable. The renovated gym has all new, and great quality equipment. I like what they did with the new swimming pool area. It looks great. I really enjoy living here. I would like to thank the entire Cortland Mirror Lake staff and management team for the fantastic work they do here. Thank you all.
Life Isgood
Sep 22, 2021
Really loved viewing this place. Justin is so friendly and welcoming. Thank you for a great first impression of what we would get moving into here!
Sep 18, 2021
Survey
A+ community. The ground are always clean and the office and maintenance staff are always expeditious, accommodating. and friendly. Wherever I reach out they respond same day or first thing on the next business day. On one specific occasion I noticed a large wasp next hanging from my balcony and Robert (a Cortland Maintenance Tech) went about and behind his duties, he come and took care of the wasp haves without hesitation.
Joel Ayoub
Sep 14, 2021
Andrea is such a wonder lady she help me all the way , when ever you need help with any problem go to Andrea she will fix all your needs thank you again Andrea .
layalty bless
Sep 4, 2021
I moved to Cortland Mirror Lake about a month ago, and Daniel has been helping me from the start. From scheduling Virtual tours to answering any questions I have, he has been accommodating. He has been very prompt with any service issues I have. Thanks to Daniel and the Cortland Mirror lake staff for making my move-in experience smooth.
rhathwar
Sep 2, 2021
Apartment Ratings
I moved to Cortland Mirror Lake about a month ago, and Daniel has been helping me from the start. From scheduling Virtual tours to answering any questions I have, he has been accommodating. He has been very prompt with any service issues I have. Thanks to Daniel and the Cortland Mirror lake staff for making my move-in experience smooth.
Sep 2, 2021
Survey
The absolute best apartment complex I have ever lived in. The management is super quick to respond if you need anything. The community is full of fun contests, food trucks, fitness classes, 2 pools, gorgeous landscaping, great pest control. ZERO complaints. I literally have put off buying a home because I can't justify buying anything with constant upkeep. I have owned 5 houses in my life and I don't think I would own again unless I was unhappy. It's so quiet in my building. I am so thankful. Love it!
Aug 19, 2021
Apartment Guide
Justin was very friendly and helpful, leaving me excited to come back and experience the community.
Adam Anderson
Aug 17, 2021
Justin was very friendly and helpful, leaving me excited to come back and experience the community.
Aug 17, 2021
Survey
I had to write again. Today my ice maker burst or something and flooded my kitchen. They came over immediately. They had a replacement in minutes. They are bringing a dryer to dry the walls and baseboards. I am VERY impressed with their response time and their level of care. Very thankful to Nichole and Micky and the crew.
sabalpark105
Aug 5, 2021
Apartment Ratings
I will be moving to this community in September and have been working with Daniel. He is the absolute best! He has gone above and beyond to tour me around the property, answer all my questions, and keep the process running smoothly. I cannot wait to move in.
EmilyO704
Aug 3, 2021
Apartment Ratings
I love living here! It's a little pricy but they really put that money to good use. They are constantly renovating and performing maintenance on the grounds. As for the staff, Renee is so knowledgeable and friendly. She really goes that extra mile and is never dismissive when it comes to addressing problems. The superstar of maintenance is definitely Mr. Wiggins (I think that's his name. He's a tall black gentleman with a bit of an accent and a shaved head). He's solved so many issues for us quickly and professionally and is even kind enough to give us a call before entering our home to give us a heads up. He's quick and will do what it takes to troubleshoot difficult problems. We really appreciate you guys!!
Kat_G237
Jul 30, 2021
Apartment Ratings
Thank you Renee and Andrea! And the Cortland Mirror Lake Team! Really appreciate our stay and continued customer service. Thank you!
Lou Salcedo
Jul 30, 2021
Marc was great as well and the gentleman that came before him they both called before coming and they were polite and quite I appreciate wv
Jul 30, 2021
Survey
Marc is always amazing and kind. He never fails to do do top notch work on my home. I am very pleased
Jul 30, 2021
Survey
Daniel was absolutely wonderful. Communication, hospitality, ans overall presence was a joy to be around. Made my move in much for smoother and enjoyable. Thank you so much Danie. Couldn't have chosen a better person to help me
TrinityRW
Jul 28, 2021
Apartment Ratings
Wigens is an amazing worker, always gives an exceptional service, always here on time and gets right to the job. 5/5 stars for him.
Yadieliz Marrero
Jul 28, 2021
I recently moved to Cortland Mirror Lake. Daniel was very friendly and interactive through out the guided tour. He explained all the questions in detail and made my decision simple to go with this beautiful apartment. I really enjoy the environment around here and all the facilities available. Daniel has always been a huge help has made sure to address all the questions , service issues. The community has a great lake view, gym and all the staffs are very helpful here. I would definitely recommend this place for Family & Friends. Thank you Daniel.
Anonymous
Jul 28, 2021
Apartment Ratings
Daniel and Renee are THE BEST!!!!!! They have both been amazingly helpful—above and beyond!!!!! Living here is like living at a resort! Daniel and Renee know my name and feel like family!! I LOVE IT HERE SO MUCH!!!!
Stephjayy
Jul 28, 2021
Apartment Ratings
At Cortland Mirror Lake my interaction with Daniel is amazing he is friendly and willing to help. Cortland is very peaceful and beautiful from the moment you drive into the complex. The trees and walkways make it nice for strolls to all of the convenient eateries just minutes away. I love the area.
Anonymous
Jul 28, 2021
Apartment Ratings
Wigens is an amazing worker, always gives an exceptional service, always here on time and gets right to the job. 5/5 stars for him.
Jul 28, 2021
Survey
I had a small window blind fixture issue and I want to thank Wilfredo from maintenance team for coming forward to fix this as soon as I told him about it. He is very efficient and always ready to help us. I really appreciate your hard work in service to the community and our stay pleasant. Thank you!!!!
Jul 28, 2021
Survey
I appreciate the staff, Daniel Lopez's service starting from my initial apartment application to the moving-in. He is friendly and willing to help in each step! He is helpful, responsible, and patient.
zczmyouxian
Jul 28, 2021
Apartment Ratings
I have lived here awhile now and I have to tell you that I didn't think I would love this even more as I have lived here, but EVERY SINGLE DAY I wake up loving my apartment and thus community. And when I leave the apartment, I love coming back home! I used to only feel that way about my home in GA. They have so many fun events that you can do virtually! And the walking trails are along the lake. The beautiful landscaping, pools, and food trucks every week! The sense of community is so incredible. The fitness classes ARE INCLUDED in your rent. They are a non-smoking community and so much more because they HONESTLY care about their residents. We get updates all the time and are kept in the loop, if you want to be. And I can be to Starbucks in under 2 min, tons of good restaurants, and grocery stores. I literally can't beat this anywhere and I have lived a lot if places. I literally have a few things holding me from moving back to Austin and this is the main reason. I am so scared I won't be as happy anywhere el
sabalpark105
Jul 27, 2021
Apartment Ratings
We have been here for just under 2 months. I understand they have just finished a long project of renovating all the buildings, this can be super frustrating on residents so I can see how this could bring about complaints. But since we have been here the office staff has always helped us out, the neighbors are friendly (some are not so conscious of time and others need for sleep - but this is not the managements fault). Daniel Lopez who works in the front office has been very attentive and quick to help us out when we have service issues, or we need information. Each time we have had to go into the office Daniel has always been a huge help and has made sure things were address for us. So thank you to Daniel. This does not leave out the other office staff who have been very kind and assisted us with many questions since our first visit to view the apartment, we just feel the new guy who has excellent customer service skills deserves a shout out :). I would recommend family and friends to live here.
Tarina Lormand
Jul 26, 2021
I loved living here. The residents in my building were quite and respectful. Very clean and i would definitely recommend. Thank you Cortland staff for making my 4 year stay enjoyable.
Martinique Brown
Jul 26, 2021
I just moved in at end of June, and my leasing consultant Daniel was awesome. He went above and beyond to make sure the apartment was in top shape before we came in. He answered all queries during the leasing process, no matter how many times we called, or the amount of stuff we needed assistance or instruction regarding. So far, the complex is clean and well kept, and the staff is great so far.
Ellisa
Jul 16, 2021
Great place to live and very close to great restaurants, malls, and entertainment places. Daniel Lopez is great with the people and she goes above and beyond to give a great service. I love this place and I recommended to everyone is you want to live in the Apopka/Altima Springs area!
Daven Joel
Jun 16, 2021
I really hate leaving review for anything unless there really bad. But I can say as my first review the is good. This place is a true gem 💎. This man Daniel lopez is a true super hero. We had 6 days to find a place to live and had already Ben rejected at a nother apartment. This wonderful man told us to not worry about a think and in less the 5 hours he had everything done. I have never seen anyone work that fast. I don't know what they do for this man on a day to day basis but please pay homie more to get him a award or maybe a bonus! But something needs to be done. He went adobe and beyond to assist us! Quite pleasant experience!!
chet johnson
Jun 8, 2021
I’ve lived here for for almost 2 years. I’ve had a great experience! Maintenance is very responsive to requests. The leasing office is very helpful. Denisse has been so kind and helpful while I have lived here. The only reason I took off one star is because of the construction and closure of amenities during my time here. However, the amenities are opening back up so if you are thinking about moving in, now is the time. My advice is to pay attention to whether you are moving into a renovated building or not if you do not want to deal with construction.
Gabby Sannella
Jun 5, 2021
The complex is nice besides the old dirty breezeways and the gym still not being up and running. The office people are really nice and usually helpful. That being said my lease is currently up for renewal and it was an increase of $315 a month. I called to see if there is anyway to possibly lower it a bit as I’ve been a long term tenant, they basically said there was absolutely nothing they can do to assist. So just a heads up if your lease is expiring soon, if I do stay for another year it’ll definitely be my last. - I would just like to update my review, this complex is amazing and have offered an affordable rent increase and I am happy to be staying for another year. -
Jordan06060606
Jun 4, 2021
Great community, awesome staff and awesome amenities!!!! Tiana and Renee are the BEST!
Tiffany W
Jun 4, 2021
Very happy with our new apartment. Justin was our initial leasing agent, super informative and helpful. Kept us updated with the status of our application/apartment and answered all our questions and concerns. Showed us multiple options and gave us a great tour. Nicole has also been super helpful whenever we’ve called the office. Maintenance is also super quick and efficient with anything the apartment needs. Staff is overall extremely nice, love all the amenities the community has. Get excited every time they text me about an event in the community or a food truck that is stopping by! 😝
Gretchen Montalvo
Jun 3, 2021
Very happy with our new apartment. Justin was our initial leasing agent, super informative and helpful. Kept us updated with the status of our application/apartment and answered all our questions and concerns. Showed us multiple options and gave us a great tour. Nicole has also been super helpful whenever we’ve called the office. Maintenance is also super quick and efficient with anything the apartment needs. Staff is overall extremely nice, love all the amenities the community has. Get excited every time they text me about an event in the community or a food truck that is stopping by! 😝
Gretchen
Jun 3, 2021
Talk about professional..Everybody there treated us with so much respect and hospitality, Tianna, Justin, Denise, Dannie, and Nicole all made us feel at home from the beginning and made moving into our first apartment a dream. Nothing but love to everyone there and if I could give a 10 star rating I would, and I’m picky to lol. the complex is super clean, very well maintained, and just beautiful in general recommended to anyone!!
Brandon Zmich
Jan 20, 2021
My experience with Dannie, Denise and the rest of the office staff has been nothing but exceptional. They are professional, friendly and detail oriented. Ken
Jet's Pizza
Jan 16, 2021
Love this community Staff and Maintenance staff are excellent.
Anonymous
Nov 24, 2020
Survey
Renee is absolutely amazing!! I was in a position that I had no choice but to move. When I called, she was the upmost professional person I have dealt with in a long time. I was able to move into my apartment the next day. She is truely a genuine, compassionate person. Thank you Renée for working so Diligently so help me in a true time of need. I am really loving my new place. God Bless!
kimberly Torres
Nov 23, 2020
Todo el equipo de Cortland mirror lake en especial Denisse Castillo por siempre excelente atención y apoyo... muchas gracias por todo el servicio, y me encanta ser parte de esta familia en Cortland... gracias!!
Doryte Marquez
Nov 19, 2020
We moved into our beautiful 3 bedroom apartment at Cortland Mirror Lake earlier this year when all the Covid lockdowns were taking place. Most of our initial contact with the staff was via phone and email. Everyone that we dealt with was fantastic. Everyone went out of their way to help in any way that they could. Everyone that we have met has been super friendly. Any issues that we have had (all were very minor) have been addressed by the maintenance staff quickly and efficiently. Even on the weekends!!!! The atmosphere here is very relaxing, quiet, and very beautiful . We have owned our own homes in the past and also lived in other housing complexes and this is by far the nicest and friendliest place that we have lived.
Duane K
Oct 27, 2020
A beautiful community to live in, there are regular events held throughout the month and the maintenance requests are usually finished promptly, overall nice place to live
Resident
Oct 27, 2020
Apartments.com
Just recently moved here last week and I couldn't be happier with the smoothness of the process. Moving is already such a hassle and I was really pressed for time because of my work schedule. Rene was amazing and got me approved quick and easily and kept me informed on everything. She has also been super patient with my crazy schedule which I beyond appreciate! Just within the last few days, the neighborhood has had food trucks and a resident pumpkin contest. I love how how management includes all these fun things for us. Im looking forward to my time here!
Jas love
Oct 19, 2020
Everyone is so friendly & helpful it is unbelievable! As a first time renter they made the process fast easy and simple and answered literally every question I had and I had a million! Renee, Joyce and Danny were unbelievable I couldn’t have asked for a better first time experience! Great community & can’t wait to get into my new home!
Joseph Prevesk
Oct 16, 2020
Joyce Lugo - can you find a more friendly, welcoming, helpful, smiling, accommodating, warm, cheerful, responsive leasing consultant! The list could go on, but those are the highlights when initially greeted by Joyce (without an appointment), to having me come back 90 minutes later and working diligently to help me find my Dad the right apartment to live in. So many communities, so little time, but Joyce will I sure you have the best possible experience. Cortland Mirror Lake is a wonderful community and I really hope we can make it work for the future. Thanks Joyce for all you have done!!
Douglas Yannucci
Sep 23, 2020
Living here now since June 2019. Everything has remained the same since I moved in- PERFECT. Maria and the staff here are super friendly as well as the Maintenance crew and everyone takes pride in what ever job they are performing at that time.
Sharon Voss
Jul 30, 2020
Denisse was the first person to greet me when moving into my new apartment. She has been very welcoming and so helpful during my time here. I was in a slight inconvenience when the apartment above me caught on fire and I had to move out of my apartment in the middle of my lease. However, Denisse and Wanda helped me tremendously and were very understanding with my frustration during this time. I would recommend Denisse to anyone with any questions or concerns about the property!
Tamara Aqil
Jul 29, 2020
I love this apartment complex and will never live anywhere else. I love the landscaping and the office staff is always there to help me. Especially Renew Hunt she has always helped me from day one and when she is not available the other office members are always available to step in, especially Nicole and Denise just to name a few. Thank you Renee for being someone I can count on.
Heather Lewis
Jul 29, 2020
This place has really grown on me! The upgrades, service team and office staff, especially Tiana, Maria and Renee, are wonderful and professional. Living here has been a pleasant experience.
Nay Wms
Apr 22, 2020
Renee and staff were great. Excellent service. The move-in process was simple. My new apartment was very clean and recently renovated. I am really happy I found this place.
Andrew Stephen
Apr 22, 2020
I would encourage anyone looking for a new home to visit the Cortland Mirror Lake in Apopka. This is a very sophisticated and nice place to live . Always clean, staff is very helpful and friendly . Visit their office today , I’m sure they can provision you the home of your dreams . And guess what? There are more great things to come . Gated and secure community that will give you peace of mind . I highly recommend choosing here as your new home!
Amar Harrinarine
Apr 15, 2020
I was trying to add up all the apartments in the last 30 years I have lived in and I think it's around 14 different apartments. I lived at one complex 3 different times. And I have lived at this complex twice now. And I have owned 4 or 5 houses in between and rented from landlords at a few other places. So I have moved a lot. PLUS, my family and I have worked in this industry for over 30 years so I know MANY apartment complexes and this far exceeds any other complex I have lived at PERIOD. I don't know who set the standards for Cortland, but I'm glad they did and I'm glad to see they really abide by very high standards. Thank you to everyone! I am 48 and on disability and I feel safe and at "home" every single day.
Verified Resident
Apr 7, 2020
Apartments.com
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