Been here for four months. Impressed by their maintenance crew. Also impressed by the way they handle any questions that we have look forward to the next few years here recommend this Place to anyone.
Robert Posey
Jun 5, 2025
I want to take a moment to recognize Jonathan from maintenance for his excellent work. He is incredibly professional, efficient, and thorough while addressing the maintenance issues in my home. Jonathan always communicates clearly and even goes the extra mile to ensure everything is in top shape before leaving. He’s always clean with his work and is always kind! It’s rare to find such great customer service, and I truly appreciate his hard work. Thank you for making the process easy and stress-free! He is definitely the best!!!
Betsaida Garcia
Apr 18, 2025
I am very pleased with how my service request was handled. Luis Hernandez came out to replace the water heater, and did an outstanding job across the board. He installed it quickly, was very thorough, and even cleaned up the work area after he was finished. And he's such a nice guy! Very friendly and considerate.
Elizabeth Gregory
Mar 17, 2025
I’ve never lived at a community so well kept, the homes are absolutely beautiful. The team in the office and the maintenance team are awesome !! 5 stars !!
zachary howard
Jan 24, 2025
The maintenance team is amazing! Every time I have an issue, no matter how big or small, Jonathan (Service Manager) makes sure it is handled right away. I typically receive a response within 2 hours and often my issues are resolved the same day. Everyone on the team (Luis, Arturo, Jeff) is professional and courteous.
Jodie Graham
Jan 13, 2025
I recently moved into a newly renovated home by Cortland Las Casas: new flooring (vinyl tile), Samsung appliances and clean landscaping, with the help of their friendly and courteous staff. Service requests for some touch-ups were responded to quickly and greatly! I'm looking forward to renewing for my second year!
Henry Hoff
Sep 14, 2024
Been in our community for over 3 years, we've had our ups and downs, mostly with maintenance supervision and lack of communication, however Jonathan Martinez, Senior Service Manager has turned things around and made it quite enjoyable. Also, the Leasing Office staff is very nice and easy to talk to, thank you Kelly Gallaher, Community Manager. Thank you all!!
Timothy
Jul 25, 2024
Cortland is such a beautiful community. From the start we loved cortland and knew this was going to be our new home! George made the process so smooth, we really enjoyed working with him! I highly recommend making cortland your new home!!
Sirena Valenzuela
Jul 22, 2024
Working with Stephanie Thomas on the Eastside of town was such a breeze! She answered all the questions I had and offered so much more. She made the process of signing a lease so easy. She even checks in on me to make sure everything is going okay. The apartment is gorgeous and there's no where else I'd rather be!
Amanda Smith
Jul 19, 2024
We've been with our property location for 6 years, (Tucson Rental Homes and now Cortland Partners). The transition wasn't the smoothest, to be honest, with price hikes, and, since Cortland Partners took ownership, we were given the option of moving into a newly renovated unit at market value or vacate. Over our stay with the local Cortland Las Casas crew, we want to recognize that within the local leasing office and service department, there have been significant improvements in communication and relationship repair efforts. Review for local leasing/service departments: Jonathan has taken over as senior service manager, and his clear communication while also hearing our concerns has honestly been kind, respectful, and so welcoming given previous communication from service managers. We had another major water leak/moisture issue that required urgency, and Jonathan and Alex have been responsive and quick to safely remove the immediate concern and repair the leak. Jonathan has checked in on us, our home, and kep
Joy Bayne
Jul 19, 2024