If I could give Ricky A. ( Service Manager) 10 stars, I would! He is professional, knowledgeable, and gets to work right away. He takes the time to explain the issue clearly and makes sure it's fixed correctly the first time. He quickly took care of the problem with our upstairs water heater, and his expertise really shows. Ricky is the only technician I trust to fix things right the first time. He is hardworking, dedicated, and has earned my respect through his excellent service and commitment to doing the job right. He truly deserves a raise! Thank you for the outstanding service.

Guadalupe

Jul 13, 2026

Google

ricky is great and super fast at any maintenance request. the entire staff is always on the ball, great place to live and it's always well kept. second year living here

Ella B

Jul 10, 2026

Google

We are very thankful for the prompt maintenance service by Ricky. Our AC went out in the middle of the night, and it was fixed within an hour of submitting the request!

Megan Clarkson

May 16, 2026

Google

It’s a great apartment community—clean, well-maintained, and all the staff are polite, friendly, and welcoming. The maintenance service is excellent, and Ricki is especially great—very prompt and makes sure everything is taken care of from start to finish.

Sangeeta Pillai

May 4, 2026

Google

Last night around 8pm our AC was not blowing cold air and so logged in the ticket and within the hour Ricky was here to look at the issue and immediately got on the roof and replaced the capacitor and fixed the issue. Highly recommend this guy as he has helped us on several occasions before. Do whatever you can to keep this guy and acknowledge him and praise. Thanks.

varun parmar

Apr 30, 2026

Google

This apartment complex is awesome! Very well equipped with day to day needs. All the workers who maintain the complex regularly, a big thanks to all of them how much of their efforts, visibly make a pleasant experience for all of us living here. We have so many friends family visit us and no one can deny they haven’t seen any apartment complex of this kind. Also As a resident, no matter for what issues we opened ticket in the past they are very quick to send the resource. Ricky has always been very quick in fixing all our issues. We always appreciate his expertise.

Forwork future

Apr 30, 2026

Google

Lived in two separate apartments under this complex, rooms were very spacious and the interiors are quite nice definitely worth the price. Pet friendly with a beautiful yard, fountain and pool even a decently good gym for an apartment. Most don't even have machines to offer but this one does, I usually use their gym when I'm too lazy to travel to mine. Its a nice apartment complex, I do recommend! Especially for families living near Schools or have places thats a walk away,

Auspiscious

Apr 21, 2026

Google

I have been at Cortland Chandler Crossing for 10 months now, and I can't say enough about the place. Most recently, the compressor on my air conditioning unit went out, and in less than 24 hours, the maintenance department had ordered a new part and replaced the old one. All other repair requests have also been addressed in less than 24 hours. It is comforting to be so well taken care of.

Bette Tetreault

Mar 24, 2026

Google

We have enjoyed living here for over a year now and just renewed our lease. Finding Apartments that are actually worth the cost these days is very challenging but Cortland has been a godsend. It's gated, beautiful pool and gym, close to several place and on bus routes. Close to schools. The office staff are friendly and the community room is very nice for hangouts. The units are spacious and they are very quick to fix things when needed right away. Shout out to Ricky and Richard (the two R's as you guys said 🤣) for fixing my microwave same day and air filter replacement at the same time.

Tina Thiel

Feb 24, 2026

Google

Ricky and Richard are fantastic at maintainance! Very prompt. They keep this apartment complex running in great shape.

Shruti

Jan 28, 2026

Google