Have questions? We have answers.

Check out our answers to the following FAQs – from submitting your application to learning more about resident life.

Amenities & Floor Plans

Cortland Bull City has a skyline terrace with views of Downtown Durham, a saltwater pool, 24/7 fitness center, curated art program, quartz countertops, keyless home entry systems, and more. View all of our luxury amenities and home features here.

Yes, Cortland Bull City has a 24/7 fitness center that offers free group classes.
Yes, Cortland Bull City is a pet-friendly community and has a leash-free bark park.

Cortland Bull City offers one, two, and three-bedroom newly renovated apartments and townhomes, available in a variety of layouts. View our floor plans and find your perfect fit today!

Yes, Cortland Bull City has electric vehicle charging stations.

Apartment amenities are nonessential features or services provided to the residents of an apartment community. A few community amenities at Cortland Bull City include a saltwater pool and sun deck, a poolside lounge with a party-ready kitchen and game room, 24/7 fitness center, a makers studio, and more.


Cortland Bull City is located at 600 Willard Street, Durham, NC 27701, offering convenient access to Durham Fwy and I-85. Experience life in Downtown Durham.

Cortland Bull City is near several major employers like Durham Bulls Athletic Park, Nutanix, BioLab NC, FHI 360, Square 1 Bank, Burt's Bees, Kimley Horn, McKinney, SunTrust, The Nature Conservancy, and more.
Cortland Bull City is zoned to Durham Public Schools.
Raleigh-Durham International Airport is a short 16-minute drive from Cortland Bull City.
Cortland Bull City is about 2 miles away from both Duke University and North Carolina Central University, 11 miles away from The University of North Carolina - Chapel Hill, and 23 miles away from North Carolina State University.

Durham was once known as a banking and tobacco center and was nicknamed the “Bull City” in the late 1800s when the Blackwell Tobacco Company named its product “Bull” Durham Tobacco. Although both of these industries have continued to flourish, the city has also drawn many other industries to the area since then.

Duke University is located in Durham, North Carolina.

Durham is one of the fastest-growing cities in the United States and there is a subdivision for everyone regardless of age, economic status, or occupation. Amongst the top-rated neighborhoods in the city is Downtown Durham, where Cortland Bull City is located. Exploding with economic growth, Downtown Durham is the backbone of the city and a place many young professionals, young families, and older adults call home.

When searching for a new place to call home your safety and security are likely top priorities. Take the time to visit your potential home and walk the surrounding area. While doing so be sure to keep these things in mind: crime may be less likely to occur in a well-lit area, are you going to be able to park near your home, and areas with good community upkeep tend to have better security measures in place. If something feels "off," it's likely worth considering.


Yes, Cortland conducts a third-party screening that looks at credit history, rental history, and criminal background. The screening does not have specific credit score criteria but does flag items such as recent evictions, bankruptcies, felonies, and monies owed to previous landlords. In addition to the screening, we ask for proof of gross monthly income that is at least three (3) times the rental rate. You can visit our Resident Qualification Criteria page for more information.

Yes, Cortland accepts guarantors. Guarantors must also complete an application for residency, undergo screening, and meet our resident qualification criteria.

Security deposits are refundable contingent upon any damage to the apartment home beyond normal wear and tear. Please check your lease agreement for details about our security deposit requirements.

We do offer alternative options for paying your security deposit through our partnership with Jetty. Jetty Deposit lets you make a low monthly payment (or a one-time payment) instead of a traditional cash deposit. To learn more about how Jetty Deposit works and how to sign up, visit jetty.com/cortland.

We do run special offers from time to time. Please check the homepage on our website, our Google posts, or contact our team to find out about any current specials.

We require residents to have renters insurance with at least $300,000 liability coverage. While we encourage all residents to have renters insurance through the provider of their own choice, we also offer the option of enrolling in our Liability Only Protection Program. Liability Only Protection provides a low-cost alternative to satisfy the minimum liability requirement in your lease for only $15/month; however, it’s important to note that this option is not renters insurance and does not provide coverage for personal belongings. Please ask our community team for more details.

Resident Life

Yes, we are a pet-friendly apartment community. We love our Cortland pets! We require all pets to be registered with our community, and certain pet fees may apply. Please ask our community team for more details about our pet policies.

While we are a pet-friendly apartment community and love our resident pets, certain aggressive breeds, including mixed breeds, are restricted at all Cortland communities. We do not allow the following aggressive breeds/mixes at our communities, including, but not limited to Rottweiler, Chow, Presa Canario, Doberman, Akita, Pit Bulls (Also known as American Staffordshire Terrier, Staffordshire Bull Terrier, or Bull Terrier).

We generally welcome any pets you’d find at your local pet store to join you in your home. Any animals that aren’t cats or dogs need to stay in a cage or tank. Aquarium tanks over 50 gallons are prohibited, and non-domestic animals are not allowed. Note: Registered service and assistance animals are not subject to the same restrictions under our pet policies. Please ask our community team for more details about our pet policies and any additional restrictions.

Yes, you can reach our team anytime to place a routine or emergency service request by calling our 24/7 service hotline, which you can find on the Residents page. If you call outside of office hours, our on-call service associate will be on hand to address requests that qualify as an emergency.

If you experience excessive noise from a neighbor or outside our community quiet hours, please contact our community team so we can help address your concerns. If you ever feel like a neighbor’s safety is at risk, please call 911.

You can make certain changes, like painting walls and hanging wall art, to reflect your personal style while still complementing the rest of your community and protecting your security deposit. Please check your lease agreement or ask our community team about specific decorating policies.

Our lease agreement gives the community team the right to enter a resident’s apartment home at any time. However, we try to make residents aware of any scheduled inspections or any need to enter their home at least 24 hours in advance. In the case of an emergency, like a leak, Cortland has the right to enter without advanced notice to prevent further damage to the apartment home or community.

Rent/Lease Agreement

Rent is due on the first of each month.

You can pay rent online through our Cortland Connect resident portal and mobile app. We accept the following payment methods:

  • E-check: ACH (e-check) is accepted with no additional fees.
  • Credit cards: Master Card, Visa, Discover, and AMEX are accepted for an additional fee. Master Card, AMEX, and Discover card transactions charge a service fee of 2.95% of the transaction amount, while Visa transactions charge a service fee of 2.95% of the resident’s monthly lease amount.
  • eMoney Order: Payments made using eMoney Order are accepted for an additional fee. You can request a payment coupon to make a payment using eMoney order through your Cortland Connect portal.

Yes, please check your lease agreement for more information about our late fee policies.

Yes, our early termination policy is defined in your lease agreement. However, there are some exceptions to this through our guarantees. Please visit our Live Easy Guarantees page for more information.

No, we do not permit short-term renting or subletting of any sort in our community. Homestay services such as Airbnb or VRBO are also prohibited.