The service that I've received from the leasing office and maintenance team while living here has been the best that I've experienced thus far. They are always prompt and friendly when assisting me with anything I need. The location is also great and the amenities are well kept. Hope to enjoy residency here for a long time! Thanks for everything!
Jul 23, 2021
Fantastic staff from the ladies running the show to gentlemen working maintenance and landscaping. Very helpful, and beautiful amenities. Been here for 3 years haven't thought about leaving anytime soon.
Jun 28, 2021
I’ve lived at Cortland Brackenridge for a year now and I’m absolutely in love. The front staff is great, super nice and very attentive. They are always finding fun ways to interact with our community. The maintenance staff get things done quickly and efficiently with such nice demeanors. The location is absolutely perfect, 20 minutes max to anything you’d need to go to within San Antonio. The amenities are great, super clean and spacious. The pool is super nice and modern. The apartments themselves are all so nice with modern touches. I’m honestly so sad to leave this place!
Jun 18, 2021
One of the best complexes I've ever lived in. Brackenridge has a great staff, quick maintenance, and great units for the price and location. I lived here for 2+ years and have no complaints. Sammie has worked at Brackenridge since our move in, and has been incredible. Would absolutely recommend!
Mar 24, 2021
This was the single best apartment complex that my wife and I have ever lived in - it deserves the excellent review score that it has. To start off, I'd like to say that the team is incredible and truly made our time here feel like home - we were here for 2 1/2 years and she was there the whole time to make sure we enjoyed our time there. She worked with us when renewing our leases to be sure that we kept our great rent rate, and was very understanding when we had to move cities for family reasons. The maintenance team works incredibly quickly and efficiently - it never took more than a day for their team to come out and address any issues that we had, and they always went the extra mile to make sure that we were satisfied with their work. The complex itself is beautiful and never too loud, the other residents were always very respectful of each other and friendly, and we never felt unsafe being outside of our apartment at night. I don't write reviews often, but we had incredible times at Cortland Brackenridg
Mar 24, 2021
Thank you for a fantastic tour and answering all our questions. Cortland is the perfect place to find solace after a long day at work.
Mar 17, 2021
Henry and the rest of the maintenance team are truly excellent. I had issues with my water heater. He followed up within minutes of submitting a service request, told me exactly what to expect and fixed the issue in no time. Thank you, Henry! You are amazing!
Dec 22, 2020
Words cannot begin to describe Sammie's bubbly and professional personality. She is an absolute joy to talk to and has been very helpful in my move from San Diego to Texas. She is always available to help and is always so cheerful and kind. Aside from the community being clean and safe she definitely contributes to the hospitality and warmth of the community. She has made my transition in regards to moving stress free, extremely military friendly, pet friendly and a people friendly! Love this apartment complex and love the professionalism of the staff.
Dec 7, 2020
So I visited by a virtual tour. It was a beautiful place to see. Susan Gutierrez was very helpful & knowledgeable to all my questions & inquiries. Highly recommended for you to visit their virtual tour. Just want to say thank you for your time. Stay well & safe!
Pearl Martinez Lauro
Dec 7, 2020
Wow! Went apartment hunting and this community was recommended to me, so I decided to visit. I really liked the dog walk. My pup will enjoy that. The amenities are outstanding and modern. I felt very much at ease. The grounds are beautiful and buildings are classy. When I entered the managers office, I was greeted very warmly, and Susan, the manager, was very friendly, courteous, and professional. I was impressed. The whole complex speaks of a solid management team. I look forward to signing my lease.
Dec 7, 2020