Although I just moved in, I cannot say enough good things about the staff at Cortland Brackenridge. Right from the start of my apartment search, the Assistant Community Manager, Samantha Watt, went above and beyond to help me find the right apartment home that fit my price range and location preferences. She must have shown me 5 or 6 different units and answered my MANY emails asking for more options or answers to various questions...she would even answer on weekends when I knew she was not in the office. When I finally decided on a unit and started the move-in process, the maintenance man, Henry, walked through my unit with me to double-check all of my appliances/outlets/window covers/locks, etc. to answer any of my questions and assure me that if anything ever needed fixing they will respond right away to get it taken care of. After renting at 3 other complexes over the years, the staff here are by far the nicest and most attentive I've ever dealt with. Other than the staff, the apartment itself is GORGEOUS, the complex is beautifully maintained, and the dog park is HUGE (which was the main reason I chose to look here in the first place). I was initially worried about moving so close to downtown since I've always lived in the country, but I can definitely see myself staying here for the long haul. Even if the apartment wasn't this nice, I'd probably still choose to rent here solely because of the wonderful staff.
Feb 5, 2020
I fell in Love with this apartments! My wife and I wanted some new for 2020. They have a yoga room and a clubhouse and the staff is so nice and friendly! Thank You Ms Susan for the tour. I will highly recommend to my friends. Beautiful Apartments!
Jan 30, 2020
I was a DJ for Cortland Brackenridge and was impressed with the great amenities and professional staff. The apartment complex has friendly people living there and l like that pets are allowed. Highly recommend Cortland Brackenridge.
Federico Zaragoza Jr
Jan 30, 2020
Management is very professional. They were able to resolve my issue and meet my expectations in a timely manner. Thank You!
Jan 29, 2020
Lived at this complex for 3 years. Initially, we were drawn to the apartment complex because of the excellent dog park and individual garage parking. Overall, it was a positive experience. One of the best things about the complex is the maintenance department. Every time we turned in a service order for maintenance, it was taken care of the same day, if not within the same hour. Even a minor request, such as changing a light bulb, was taken care of immediately. Awesome service!
Jan 23, 2020
Shane is amazing, everytime we have have a problem or questions we call him and he fixes it IMMEDIATELY!
Jan 16, 2020
Been living here a few years now and it’s been a positive experience. The dog park is the best one in the area without a doubt. Staff has always been friendly and attentive to help with any concerns I ever had. The maintenance team is the best I’ve seen out of all the apartments I’ve lived in they always complete any work orders I’ve submitted quickly. The location is the best your pretty much downtown without all the noise and Brackenridge park is right across the street. If your considering moving to the area these really are the best apartments downtown.
Dec 20, 2019
Loved it here! Staff was always on top of things if we needed anything done they'd get maintenance team on it immediately! Parties for us as appreciative residents of the community were always so fun and uniquely catered for just us! Pet friendly is truly an understatement there because my babies were spoiled with that park! Plus the bbq area was mace for us to really enjoy on our days off loved this place you will too!
Dec 19, 2019
I've been here a week, and I have nothing but great things to say about this place! The front office staff have been awesome, from helping me select an apartment from overseas to making move-in quick and easy, my experience has been great so far! Maintenance guys are fantastic!! They went above and beyond to help me get my washer and dryer hooked up. Super friendly, very quick responses. The complex is kept very clean, people actually seem to pick up after their pets, the dog park is huge and includes a washing station. Location is perfect, easy to walk to the park, zoo, or local restaurants. Definitely check this place out!
Dec 1, 2019
This apartment is very pet friendly! The dog park is so big! Maintenance does a great job when ever something is wrong it is taken care of immediately. I would for sure recommend this apartment complex to anyone!
Nov 25, 2019