Highly recommend this property. I took the tour of a floor plan I had in mind, and immediately loved it, I would like to thank the staff, specifically,Kristen for her patience and kindness, I will now, be moving in within the next 3 weeks....
Michael Valenzuela
Mar 16, 2023
I stopped by the leasing office and had a tour today with Rick. He was eager to show me multiple unit floorplans and made sure that all my questions were answered. The outside is very well kept and the community seems quiet and friendly.I even got to meet the maintenance team supervisor! The leasing team and manager seem very welcoming and they are totally at the top of my list.
Anonymous
Mar 15, 2023
Apartment Ratings
Visited this location recently & loved the experience I had with Rick. Very knowledgeable young man. He was very polite, friendly, and knowledgeable. I felt very comfortable. He answered all the questions I add. The complex itself was gorgeous and clean.
Clarissa Cervantez
Mar 13, 2023
The staff at Cortland Brackenridge- both the office and maintenance- are the reason I choose to continue calling Brackenridge my home. They are quick to help and do it with a smile. They truly care about this community and it shows.
Anonymous
Mar 2, 2023
Apartment Ratings
The front office people are very Friendly and they will guide you of what you need.also the maintenance people are a awesome team!
Edward Baltazar
Mar 1, 2023
I really enjoy living here! The maintenance and leasing team are amazing and the community is well kept.
Miledy Garcia
Feb 25, 2023
I recently stopped by this community and was instantly greeted by a friendly staff with a smile! I could tell they truly cared about finding the perfect 1-bedroom for me. The community was very well maintained and clean. I loved the pool and gyms. I definitely recommend stopping by.
RJ Garza
Feb 23, 2023
The staff here is very welcoming and shoutout to Susan for always helping me out with my apartment needs🙌🏼
Alaizha Pontiff
Feb 22, 2023
This is an absolutely beautiful community that is also so peaceful, the epitome of luxury living. With the helpful leasing staff and maintenance, you can’t go wrong.
Elesa Ramirez Guajardo
Feb 21, 2023
I love the pool and the CrossFit gym here. Saves me money instead of paying for a gym membership. The office people are welcoming. The guys that work maintenance help out a lot with anything you need. Oh and they have free Starbucks coffee!
Feb 21, 2023
Apartments.com
Apartment complex is clean and well maintained. The staff are very responsive to customer questions and requests. They also have customer get togethers that enhance the apartment community. I appreciate their outreach to the complex.
Dwight Hollon
Feb 20, 2023
Toured this property recently and absolutely loved it. The community is very beautiful and has great amenities. Everyone in the office is extremely kind and welcoming. If you have time definitely stop by for a tour.
Feb 15, 2023
Apartments.com
Love these apartments and how many events they have. Today they had a Valentines party and last week they had a food truck. Not to mention their cluhouse is beautiful, pool is amazing and the dog park is huge!! People living here are friendly and the staff is sweet. Recommend you live here.
Feb 15, 2023
Apartments.com
I will start with this review by mentioning the staff at Brackenridge. They always greet with a smile and have special treats in the office. Management actually care and service team get your work orders on time. The team takes care of my needs asap and so helpful. Love this home thanks to them.
Feb 15, 2023
Apartments.com
Staff is super friendly and the maintenance team is top notch!! Relaxing by the poolside today since the sun is finally out. Might start up one of the grills!
Feb 15, 2023
Apartments.com
I stopped by to tour this community and was met by the friendly leasing staff. The community is beautiful and Rick was more than helpful! I love the location, which is right by the pearl. This is definitely at the top of my list! Totally recommend them to check out.
Villa Kristiana
Feb 13, 2023
I've had a wonderful experience living at this community the last 2 years. The property is well maintained and the staff is attentive, professional and personable, I'venever seen anyone on staff with a bad attitude. That says alot for the management here, I love it and appreciate it! They care about their residents and always respond quickly. I look forward to the rest of my time at this beautiful property.
Anonymous
Feb 10, 2023
Apartment Ratings
Beautiful property! Amenities are well-maintained. If there is ever any issue, there's a maintenence man named Mark who always does an excellent job. I've lived in other complexes where it can take days to get repairs done, so it's kind of a big deal for me when I can get repairs done the same day, whether it's day or night. Great complex! I highly recommend it!
Anonymous
Feb 9, 2023
Apartment Ratings
The community is well maintained and managed by people who you can tell truly care about helping their residents. The pool area is so nice and always clean. The two 24 hour gyms help save me money on a gym membership. Monthly resident events gave me the opportunity to get to know the office staff better and connect with my neighbors. Highly recommend seeing the community in person.
Anonymous
Feb 9, 2023
Apartment Ratings
I stopped by for a tour over the weekend and was amazed at how well the community is kept. The landscapers were there and made the place look beautiful. I really like the location and that it was gated throughout. If you get a chance stop by to check them out.
Jan 28, 2023
Apartments.com
I Love this complex one of my favorite apartments, maintenance team & front office staff are amazing!
Enrique De Alejandro Jr.
Jan 6, 2023
Such a beautiful community. Absolutely love it. The leasing team was great and super friendly. They were able to answer all of my questions. Definitely would recommend to friends/family.
Dominique Villa
Jan 5, 2023
Susie, is wonderful and courteous! She is very professional and attentive and knowledgeable! the area is very well maintained and taking a tour of the grounds was an e spectacular experience!! I recommend this place 100%.
Sylvia Campos
Jan 5, 2023
Great place to live! Well maintained property and excellent service when repairs are needed.
Erin Durocher
Jan 4, 2023
I've been living here for one year now and I can confidently call this place my home. I was not able to tour in-person before signing, but the managers were very accommodating, and FaceTime/sent pictures throughout the whole process. They were so patient and helped me find the perfect floor plan (first floor, big patio, and kitchen island). I am absolutely in love with my space, the layout, and this neighborhood. Benefits: - Quiet neighborhood - Close to restaurants (walking distance) - Close to grocery stores (walking distance) - Close to the military base (10 minutes drive) - Right next to a big park/walking trail Cherry on top: - Apartment pool/patio area is luxurious and clean - Monthly events (poolside yoga, food trucks, and random donut/pizza days) - Amazing front staff (Rick is always available to answer questions and always in a bubbly, happy mood) - Amazing maintenance team (Henry is on top of it with fixing everything from a leaky sink, washing machines, and the AC). I put in a work order and get im
Leslie Diep
Jan 4, 2023
Clean apartments..well maintained property.. would definitely recommend to any renter.
Frank Mendez
Jan 4, 2023
Maintenance team is amazing here! The community is well kept and the amenities are great. Plus you can’t beat the location and price!
Hnry DeAlejandro
Jan 4, 2023
I cannot speak highly enough of leasing consultant Rick. He was extremely helpful and friendly. He made the touring experience very stress free!
Ariana Hale
Jan 4, 2023
Courtland Brackenridge have communicated very well and been very helpful. The apartment was also very nice and clean.
J Perry
Jan 4, 2023
The entire staff is incredible. Everyone makes you feel like family. They are friendly and helpful.
James Battle
Dec 17, 2022
Clean and courteous: The Maintenance team of Henry, Adrian, and Mark are professional, courteous, and extremely responsive. There is always a smile when you walk in the front office from Rick and the management team is eager to help.
P.J. Virostek
Dec 17, 2022
So I had an issue with our kitchen sink and was able to have maintenance come in pretty fast to have it running! I love the staff at the front they’re always willing to help me out and maintenance team is friendly! Super happy here!
Chaat Family
Dec 17, 2022
When my wife and I were looking for an apartment, we searched all around Alamo Heights and other places close to JBSA. We were getting very frustrated until we came here to look. We felt at home here and were anxious to move-in, especially after meeting all of the office and maintenance staff. And after almost three years we are still very happy with our decision. Very special kudos to Henry and his maintenance crew. They keep the grounds and facilities very clean and are very responsive to any and all maintenance issues. Plus they are always greeting the residents and will answer any questions that you might have about any apartment and complex facilities. There's a reason for all the 5-star ratings by the residents; because Cortland Brackenridge staff and facilities deserve them!
David Pate
Dec 16, 2022
Clean and courteous: The Maintenance team of Henry, Adrian, and Mikey are professional, courteous, and extremely responsive. There is always a smile when you walk in the front office from Rick and the management team is eager to help.
P.J. Virostek
Dec 16, 2022
Mark is one of the best staff members there. He is very friendly, kind and professional. He is willing to go out of his way to fix the problem no matter how late it is. He always waves and has a smile on his face while driving around with his cart. If you need any work done, I would definielty request Mark.
Anonymous
Dec 15, 2022
Apartment Ratings
Mark is amazing and patient. He worked on my service request and did an outstanding job. He was professional, kind and did his job efficiently. All smiles and in a good mood even though it was an after hours request. Keep up the great work Mark.
Katherine Murphy
Dec 15, 2022
I cannot say enough good things about the two years I have been at cortland brackenridge. In full honesty, the maintenance team has been a highlight. Whenever I put a service request, it is completed and fixed rapidly. I have a very busy career and often appliance malfunctions and other issues can be the last things I want to deal with, however Henry,Jose and team have put my mind at ease. 10 out of 10!
Cate Parchinski
Dec 15, 2022
Mark thank you for being a great maintenance guy. You made me feel comfortable with letting you handle the issues and ticket we put in. Thank you for great response time!
Valerie Gonzales
Dec 15, 2022
The maintenance team here is absolutely amazing. I think Mark Murphy is an absolutely amazing team member and a true asset to this company. Anyone would be lucky to have him. He’s handy with everything under the sun and has informative solutions for almost anything you can think of. He’s reliable and very dependable. He’s never in a bad mood and always helpful. I’m glad to know he’s close by if I ever need a hand or have an issue with anything!
Jay Canales
Dec 15, 2022
Me and my husband love living here! The dog park and pool are amazing, and the maintenance staff are so kind and quick!
Olivia Scott
Dec 15, 2022
Shout Out to Henry ! I continue to call Brackenridge home because of you . Best maintenance guy in town!
Jasmin Solano
Dec 15, 2022
When my wife and I were looking for an apartment, we searched all around Alamo Heights and other places close to JBSA. We were getting very frustrated until we came here to look. We felt at home here and we're anxious to move-in, especially after meeting all of the office and maintenance staff. And after almost three years we are still very happy with our decision. Very special kudos to Henry and his maintenance crew. They keep the grounds and facilities very clean and are very responsive to any and all maintenance issues. Plus they are always greeting the residents and will answer any questions that you might have about any apartment and complex facilities. There's a reason for all the 5-star ratings by the residents; because Cortland Brackenridge staff and facilities deserve them!
David Pate
Dec 15, 2022
Stop by to do electrical job and Susan as well as Henry were amazing at customer service, thumbs up for manager and lead maintenance.
Alberto Trevino
Dec 15, 2022
I’d like to start by complementing Courtland Brackenridge for the awesome facility & its dedication to provide a warm & friendly experience. This is a place that makes you feel proud of saying it’s my home. Susan & the maintenance team are extremely pleasant and provide great & prompt service with a smile & a sincere concern to address anything that requires attention. Additionally I’d like to say the team is proactive with your maintenance program that reduces the reactive situations (Excellent Job & Service). I’ve shared my experience with my friends & colleagues highly recommending Courtland Brackenridge). Thank you for creating an awesome & pleasant experience. My regards to the entire team & wishing everyone a Merry Christmas.
Catarino De Luna
Dec 15, 2022
The staff is amazing. From the office to the maintenance, I’ve had nothing but amazing experiences with Cortland. If I have any problems, I simply put a request in on the website and they come right away to fix it. Henry is prompt and professional and always goes above and beyond. He even brought me cookies last week. The office staff is great also.
Kelly Countryman
Dec 15, 2022
Going on my second year living here, and I absolutely love it. The office staff is great and has been very attentive the few times I needed something, they always seem to be in a good mood. The same goes for the maintenance team. When something has to be worked on they finish the task swiftly. I strongly suggest living here!
Oliver Donaldson
Dec 15, 2022
Enrique De Alejandro is truly a pleasure to work with. Attentive and helpful, he addressed my needs and concerns and provided the best customer service. He made my experience a pleasant one. I Thank you!
Annette Rios
Dec 15, 2022
This community and its team are stellar. Service request are completely quickly. The office team is always helpful and pleasant as well.
Nick Williamson
Dec 15, 2022
Susan and her team are amazing and a pleasure to work with. Henry and the maintenance crew treat this property as their own. No matter if you are a prospecting client, a vendor, or a stranger...they treat you like family. Highly recommended.
zach norman
Dec 15, 2022
Living at Brackenridge has been the best apartment living I have experienced so far. The resident events are always fun, giving me a chance to meet new friends. I love having the options between the two 24 hour gyms, especially since I don’t have to leave my home late at night. Management has gone above and beyond since the moment I moved in. They even helped with watering my plants while I was out of town! The service team is quick and on top of any orders I have submitted, though it hasn’t been many. They are always kind and my dogs love them since they carry treats on them. I will definitely be renewing my lease when the time comes!
Lily F
Dec 15, 2022
I always see reviews about the beautiful amenities and great location of the Cortland Brackenridge apartment complex—and they are all true. However, it takes a committed, excellent staff to keep Cortland Brackenridge running smoothly. We have been living here for 5 years and I can truly say it has only gotten better. Our thanks to Susan and all the office staff who greet us by name, and to Henry and the maintenance staff who are so friendly and responsive to every service request. This is a great place to live.
Linda Simone
Dec 15, 2022
The staff at Cortland Brackenrige are among the best in the business! They are professional courteous and truly care about the facilities they are tasked to manage. When there is an issue they are quick to take care of it and the maintanance staff are very good at what they do. Most places I have lived the maintenance crew is lazy or shows no compassion for my concerns, this is not the case here! Great place to live and a staff that knows what they are doing, a fantastic combination.
Dominic Griego
Dec 15, 2022
Great place to live in. Apartments always stay clean! Maintenance is fast to fix any repairs will defiantly recommend for anyone looking for a place to stay!
Javier Campos
Dec 15, 2022
Cortland Brackenridge offers a homelike atmosphere in the heart of the city. The maintenance staff makes sure that units and the property are safe and functioning. The gym is comparable to large chains and the pool atmosphere is a great place to relax.
Nov 23, 2022
Apartments.com
My wife and I arrived for a tour of Cortland Brackenridge as we were actively looking for an apartment. It was a great experience. On arrival, we were immediately greeted by Susan. She provided us with a thorough walkthrough of the facility and all of its amenities. We were shown the model apartment which was clean and a great introduction to the standards of living at CB. The apartment itself had one light out and before we had completed our tour of the apartment, maintenance was already addressing the issue. If this is an indication of responsiveness to maintenance driven issues, expect 5 star service. The overall walkthrough was fantastic with all questions answered on the spot. If you are looking for an apartment, highly recommend a tour of this complex with Susan.
vito.lauro@cbre.com
Nov 23, 2022
Apartment Ratings
Kristen went above and beyond for me! Beautiful complex, with an amazing staff. 10/10 recommend!
Liliana Fernandez
Nov 19, 2022
I was looking into apartments in San Antonio or Austin for work and came across this place. Work ultimately decided Austin for me but I was very impressed with this building and the staff. Answered all of my tedious questions or concerns (which way would I face, noise levels, maintenance, etc). Typically don’t write reviews but despite being in a toss up, I was still taken care of by Kristen. Meanwhile in Austin after explaining my situation, I could tell a (negative) difference in treatment when touring. Definitely recommend this place based off my experience inquiring about it.
Brandon Gatica
Nov 18, 2022
Beautiful apartment complex. Susan was so helpful in making my moving experience amazing! She helped my dad who is currently using a walker to find a perfect apartment for us on the first floor. Thank you so much for everything. So happy with the choice of going with Cortland Brackenridge :)
Anonymous
Nov 17, 2022
Apartment Ratings
A great and beautiful place to call Home Sweet Home. Susan and the rest of the staff always greet you with a smile and are very helpful to our needs. The grounds and facilities are kept clean every day by friendly workers. We love coming home. Perez Family
Michael Perez
Nov 17, 2022
I was helping my brother apartment shop, and Kristen was extremely helpful and courteous. She went out of her way to answer questions and make us feel welcome. I would highly recommend these apartments for anyone looking in the area.
Dakotah McCulloch
Nov 17, 2022
Beautiful apartment complex. Susan was so helpful in making my moving experience amazing! She helped my dad who is currently using a walker to find a perfect apartment for us on the first floor. Thank you so much for everything. So happy with the choice of going with Cortland Brackenridge :)
Chris Morrow
Nov 17, 2022
this is a great place to live, maintenance and management are quick to respond, and the landscape is well maintained
Spectrum Landscaping
Nov 17, 2022
I met with Rick up front to see about my new home. Absolutely loved to hear about the amenities, especially about their Saturday Morning Yoga!! The people are so nice and I even met with their cute Spectrum rep, Adrienne. She gave me a really great quote for my future service <33
Delilah Gallegos
Nov 17, 2022
Beautiful community! Love the energy and vibes! Customer service by property staff is outstanding!! Kristen especially stands out as she goes above and beyond for residents and new applicants!
Vanessa Hudson
Nov 17, 2022
I’m impressed and wonderful people….
Robert Fisk
Nov 17, 2022
Loved this warm and cozy community. The amenities such as the pool include privacy and a beautiful atmosphere. Their club house includes a game room and a kitchen area for hosting events, which you can rent out for a low price! Not to mention the amazing dark park that had a dog wash station for your furry babies.
Celeste Gutierrez
Nov 17, 2022
Great atmosphere. The management team is very professional. Kristen is amazing. This property is clean and i recommend living here.
Lauren Donaldson
Nov 17, 2022
Toured the community with Rick he was super sweet and knowledgeable on everything. Amenities were awesome and loved the apartments themselves. These are definitely at the top of my list.
Elizabeth Villarreal
Nov 17, 2022
I went on a tour of the property with Rick. He was extremely knowledgeable of the property and the amenities. Rick answered all of our questions and made us feel so welcomed. He made Courtland a serious contender in our choice of our next place of residence.
Michelle Martinez
Nov 17, 2022
When I was looking into an apartment living in San Antonio Cortland Brackenridge checked all the boxes. I enjoyed, and still enjoy living at Cortland Brackenridge, that I renewed my contract. Best bang for your buck, centrally located and close enough to downtown SA, near major highway, among other city amenities. Walking distance from great food. Great gym (two stories), resort-style pool. Staff and maintenance teams are top-tier. Great community (students, military). If you are looking for a place to live in SA look no further.
Abraham Barron
Nov 17, 2022
A great and beautiful place to call Home Sweet Home. Susan and the rest of the staff always greet you with a smile and are very helpful to our needs. The grounds and facilities are kept clean every day by friendly workers. We love coming home. Perez Family
manthonyp40
Nov 17, 2022
Apartment Ratings
Great community and loving area! Kristen was very friendly and provided such great customer service!
Kat Quintanilla
Nov 16, 2022
This is such a beautiful place. It shows that the staff care about their residents. I love that they are dog friendly and they host cool events throughout the year. The location is perfect with everything near by.
Anonymous
Nov 16, 2022
Apartment Ratings
Wow! Just wow! These apartments are beyond gorgeous and the staff is so hard working and make guest feel welcome. Special shoutout to Kristen for going above and beyond to work so hard. Her work doesn’t go unnoticed.
Kaitlyn Serna
Nov 16, 2022
Such a welcoming community, in the most beautiful area. To top it off the staff is so friendly, they don’t overwhelm you or try to rush you into your decision. Kristen was a great help, she provided the best customer service I have ever experienced!!!
Nicolette Lopez
Nov 16, 2022
Wow! This apartment is not only as beautiful as the pictures but is in a great area! The staff is so friendly & welcoming — Kristen helped answer all of my questions & was so kind!!
Keely Guerrero
Nov 16, 2022
Absolutely beautiful community with an amazing team! Susan takes great care in making sure you’re happy. I would give a 100 stars if I could!
Samantha Watt
Nov 16, 2022
Beautiful is all I can say. My expectations were meet and expanded once I had the Cortland Brakenridge community/family experience. I feel better knowing I can live in a community where the management team has kept my best interest their top priority. Whether it comes to lease agreements or pet policies I can truly say home is where the heart is. True Texas hospitality at its finest.
Gualberto Gutierrez
Nov 16, 2022
I’ve been here for 4 months now and have 0 complaints. I’m in the military and needed a place set up before I moved here. I worked with Susan for months and the time she put in to make sure I was comfortable and confident in my decision to rent here, was unmatched. Anything that I need fixed or have questions about, the maintenance teams is on it within the same day. I’d rather pay the little bit higher rent to live here and have everything I could possibly need and actually feel safe and taken care of. Plus, the weekly food trucks are a fun bonus.
Jocelyn Dimond
Nov 16, 2022
Cortland Brackenridge has everything apartment living should have: beautiful spacious apartments, fabulous pool area and amenities, lots of resident and guest parking, and proximity to The Pearl and Downtown, to Brackenridge Park and Golf course, 5 museums and convenient food markets. The icing on the cake is the friendly and helpful staff—can’t say enough about them. A great place to live!
Linda Simone
Nov 16, 2022
The maintenance team here at these apartments is great, I talked to the manager Mr. DeAlejandro he is very helpful and will do whatever he can to make sure any maintenance issues I have are addressed in a timely manner. He will make it a point to check up on us after his crew has come over to repair something and make sure that we were happy with the service. They are responsive and attentive to the needs of the tenant and the grounds are always in great shape. I love living here.
SSVBC Construction
Nov 16, 2022
I am shopping for an apartment in San Antonio for my granddaughter and family. I called Cortland Brackenridge and the staff was very helpful. I spoke with Kristen and she gave me all the information I needed so that I can set up an appointment. Looking forward to visiting this apartment.
Diana Farias Orta
Nov 16, 2022
We were having issues with our door not shutting correctly just made one quick call to the main office and we had the maintenance guys there within 20 minutes to check and repair our issue the staff here is great and the maintenance crew is very responsive.
Sara! Mendez
Nov 16, 2022
Amazing complex and super friendly staff! Thank you Kristen for all the help!
Scarlet Rae Lopez-Potter
Nov 16, 2022
Amazing staff and management! I give Cortland Brackenridge 5 Stars! ?????????? A beautiful place to live, fun events and I love when the food trucks come! Highly recommend! A special shout out to Susan Gutierrez for always going above and beyond!
Anonymous
Nov 16, 2022
Apartment Ratings
If you want downtown living without the downtown traffic, this is the place for you! The best for dog owners like myself with the dog park on site and Brackenridge park so nearby. Kristen helped find the perfect apartment for me and my ESA and we will definitely be extending our time here at Brackenridge!!
Anonymous
Nov 15, 2022
Apartment Ratings
I have lived here for nearly 6 months, and I absolutely love it!! It's close to JBSA, super pet friendly, and well maintained. The team in the office are always helpful and freindly, and the mainentance team is AMAZING!!! The whole team proptly responds to any questions or requests, and always take time to pet my pups (which they LOVE). The location is close to the Pearl, downton, and the airport, but quiet because it is far enough off the main road to avoid heavy traffic. I can walk to the pearl and be downton in 10 minutes or at the airport in about the same time. The gyms are clean and well maintained, the pool is always clean, and they have food trucks nearly every week. I would definitely recommend (and have recommended) this place to a friend or family member.
Courtney Legendre
Nov 15, 2022
A beautiful apartment complex with great amenities. Located in a nice area and the staff is amazing, especially Rick!
Naz Ramirez
Nov 15, 2022
I was unsure which community to live at in the area, and was scheduling tours all over. I was greeted by Kristen, who did a great job on showing me around the complex. She was very kind, knowledgeable, and professional. The complex was clean, with a nice pool and a big park for the dogs. Kristen made the entire process a breeze! Thank you
Anonymous
Nov 15, 2022
Apartment Ratings
Cortland Brackenridge is a wonderful place to be. The complex is beautiful, feels super safe, and there is plenty to do! On top of that, the staff is amazing, and you’ll always feel welcome. I’d recommend this place to anyone looking for an apartment in San Antonio. Great location, great staff, great place to live! I highly recommend 😁
Noah Turner
Nov 15, 2022
Amazing staff and management! I give Cortland Brackenridge 5 Stars! ⭐️⭐️⭐️⭐️⭐️ A beautiful place to live, fun events and I love when the food trucks come! Highly recommend!
Teresa Zaragoza Cazares
Nov 15, 2022
Great amenities, beautiful pool, very well maintained complex, community is great and amazing staff and management that’s so helpful. so if you are looking for a an amazing place to stay look no further!
Anonymous
Nov 15, 2022
Apartment Ratings
Great amenities, beautiful pool, very well maintained complex, community is great and amazing staff and management that’s so helpful. so if you are looking for a an amazing place to stay look no further!
Desiree Bernal
Nov 15, 2022
I’ve been apartment searching online and came across Brackenridge and love the amenities they offer and when I called to ask questions the staff was very friendly and answered everything I needed!! I would definitely consider it when you move to San Antonio!
Courtney Cortez
Nov 15, 2022
After an exhausting search, I came across Rick at Cortland Brackenridge. This place the full package. A beautiful, well maintained property with all the amenities and a to top it all off, a friendly, knowledgeable staff that went above and beyond to help me get in to my new apartment in the small time frame I had left to relocate. I love giving my friends and family the grand tour, they are always blown away. I’m looking forward to my future in my new home.
Anonymous
Nov 15, 2022
Apartment Ratings
I wanted to share my experience so far with everyone. Rick was and is amazing to work with. I was going back and forth between this complex and another and my decision was based on the customer support and the individuals working here. Rick was super kind and extremely helpful during my transition to move here. He provided a lot of resources and steps to ensure I didn’t have any issues moving in. The community is super nice and I’ve been greeted by other residents with kind welcomes. Maintenance is also super helpful and attentive. I had an ask and they were quick to address and assist. Maintenance even took the time to provide me with knowledge on water, heating and other things that could happen in the apartment so I can handle it with ease. I am very happy with my choice and look forward to calling Cortland my home for the next years to come.
Kayne
Nov 15, 2022
I have had the privilege of living here the last year and it has been amazing. I moved here from another state and CB instantly felt like home. CB staff are always friendly, professional, timely and feel like family. They take good care of the residents and look out for us. It is in a great location, a beautiful well kept property, safe and they have a host of fun events. Great gym too, when I manage to make it there or to the yoga classes that they offer. So grateful that I picked CB to live when I moved to Texas!
Sparkle Lynee Williams
Nov 15, 2022
Looking for a new place to call home is always scary choice. Location and security of the complex is my main concerns. After visiting several other Apartment complex, Cortland Brackenridge is my top pick. Both Kristen and Rick addressed all my concerns and made me feel important! Look for me after the first of the year
jerryeng84@gmail.com
Nov 15, 2022
Apartment Ratings
The staff at Cortland Brackenridge is the best I have ever dealt with! From the first time I reached out to them until right up until my time of moving. Rick has reached out to me several times making sure that I have everything I need lined up for my move. This complex is the cleanest, safest, and well-maintained I’ve ever toured and lived in. Thank you for making my move the best experience for me.
Jamie Ferguson
Nov 15, 2022
Great place. The staff is very nice and helpful. The dog park is a plus for all those who have pets. The pool is also something that makes this place stand out.
Polo Cuellar
Nov 15, 2022
This place is really neat with a clean pool and awesome gyms. I like how close it is to highways and downtown. Oh located close to the Pearl as well! Recommend by a friend and don't have any ccomplaints.
Anonymous
Nov 15, 2022
Apartment Ratings
I have had the privilege of living here the last year and it has been amazing. I moved here from another state and CB instantly felt like home. CB staff are always friendly, professional, timely and feel like family. They take good care of the residents and look out for us. It is in a great location, a beautiful well kept property, safe and they have a host of fun events. Great gym too, when I manage to make it there or to the yoga classes that they offer. So grateful that I picked CB to live when I moved to Texas!
Sparklelwms
Nov 15, 2022
The management staff is excellent, super helpful and accommodating! Love the dog park and nice pool area. Five stars!
LJ Sam
Nov 15, 2022
I loved the neighborhood, and clubhouse . The location is great cause it’s right next to downtown,the Pearl river walk and Fort Sam Houston. The pool is clean and I love the gym, you should live here! Love the coffee.
Anonymous
Nov 15, 2022
Apartment Ratings
We had the best Venezuelan waitress service us, very knowledgeable on the menu and accommodating. Everything on the menu is spectacular but make sure you ask questions bc the shrimp cocktail can be mistaken by a ceviche which it isn’t. My drinks were delicious and after bending down to drink my friend actually got on out so make sure you twist to get it out of the wooden board.
Monica “Moni” Cabrera
Oct 23, 2022
Nice apartment. Close to River Walk
Carman Coker
Oct 12, 2022
Feels like home, enjoy the pool , gym and grill areas. Friendly community feel. Only complaint people with dogs pick up there mess!!
Oct 7, 2022
Apartments.com
Absolutely love living at Corland Brackenridge. The maintenance guys are fantastic and super responsive. Staff are friendly. Location is very convenient and feels very safe.
Louise M
Sep 24, 2022
We looked at so many apartments and what got us to chose Cortland was the reviews made on the office and maintenance teams which we confirm with our experience to be true and still excellent!
Aug 25, 2022
Apartments.com
The pool looked great and, the service team and front office was great. Rick Sanchez was very helpful with all my needs. I would definitely recommend to all my friends and family
Ashley Navarro
Aug 13, 2022
If your looking for a clean, well kept apartment these are for you it’s always super clean everywhere and there just beautiful apartment staff is always friendly! Any repairs I need there are done asap the maintenance manger Henry gets it done! Very great place to live.
Anonymous
Aug 11, 2022
Apartment Ratings
Living Here Has been Great. I feel like lots of other Communities could learn a thing or two from this property team. Maintenance orders requests get resolved by the time I get home from work same day, if not it's the next day with a follow up email from The Property Manager. The Staff in the office are always organized, polite and Approachable. No matter who I talk to when I've called they all seem aware and involved in whatever issue or concern I've had, so I never feel like I have to re explain anything. The Location works great for me and I really enjoy that I don't see dog poop or untidy walkways from other residents. Residents all seem to be respectful of once another when it comes to noise & commotion. I look forward to staying here for another lease.
antwoin rafael
Aug 10, 2022
If you’re looking for a great place to live near Alamo Heights this is the place! The amenities, pool, and service team are amazing!
Rick Sanchez
Aug 10, 2022
Cortland Brackenridge is a wonderful place to live. It is located in midtown close to many things such as the Pearl, upscale restaurants, the zoo, the Witte, and the Botanical Gardens. The maintenance staff is absolutely the best! The respond to service requests promptly, the daily upkeep is wonderful, and they are friendly and helpful. The office staff is the same. We call Cortland Brackenridge home.
Anonymous
Aug 10, 2022
Apartment Ratings
Had such an amazing experience. The people at the front desk were so nice and always held a smile. The service team were just as great and don’t get me started on the pool. The pool was absolutely amazing, so relaxing in this heat.
Amanda Villanueva
Aug 10, 2022
I’ve had nothing but good experiences since I’ve moved into Cortland. The staff is amazing and helpful and I absolutely LOVE my apartment. The complex is very well maintained and they are always quick to fix any problems that I have. And, you can’t beat the location. It’s close to everything!!
Anonymous
Aug 10, 2022
Apartment Ratings
Rick helped us find our new home and this place has everything I especially love the pool! The community is quiet and lovely. I love it here!
Faith Rangel
Aug 10, 2022
This is literally the best complex I've ever lived in! The staff is friendly, the grounds are maintained well, and the maintenance staff is very knowledgeable and very quick to fix any issues, day or night. I'd highly recommended this place to any of my family and friends!
Anonymous
Aug 10, 2022
Apartment Ratings
Cortland Brackenridge property is always so pristine, office staff always greets us with a smile and makes us feel welcomed. Brackenridge maintenance crew is always on top of every service request and ready to take care of all their residents needs/concerns , pool area is always clean and ready for us to have some fun in the sun. Brackenridge as a whole is just so amazing!!!! I recommend everyone looking for a place to call home to come visit Cortland Brackenridge!
Anonymous
Aug 10, 2022
Apartment Ratings
The best in town great place to live
Arthur Miller
Aug 10, 2022
When we found our apartment at Cortland Brackenridge, we knew we’d found our home. Our apartment is spacious with lots of light. We love our balcony areas and the amenities are terrific—a lovely well kept pool and barbecue area, and plenty of places to sit and enjoy the outdoors, two gyms, and beautiful common areas. We are close to The Pearl, Brackenridge Park, the Botanical Gardens, The Quarry, Downtown, a number of food markets—all are just minutes away. Perhaps what makes this apartment complex stand out above the rest is the friendly and attentive staff. We plan to be here for many years to come.
Anonymous
Aug 10, 2022
Apartment Ratings
I have been at Cortland Brackenridge for about a month so far, and it has been great. There's simply nothing wrong with it (at least so far), and I can be pretty picky. In addition, the landscaping and pool are beautiful, and the free yoga class on Saturday is fun. I recommend one of the apartments facing the beautiful pool area, but I am sure other views are nice too. I also recommend one of the renovated apartments, if you can afford it. Having come from Austin, I do wish San Antonio were a little bit more walkable, but having Brackenridge park basically across the street is very nice. And this location is convenient to everything with a car (or bike).
Aug 10, 2022
Apartments.com
feeling valued and welcomed, attention to detail and personalized experience, feeling like family, property being clean and maitenance being prompt and professional.
Hotboig
May 18, 2022
McKenzie was an amazing leasing agent! She was very friendly, knowledgeable, and followed up throughout the process. I have not yet applied with Courtland Brackenridge but it is in my top two. Beautiful landscaping and amenities.
Shade Clatter
May 18, 2022
The property is amazing. The property is immaculate. Well kept and maintained. The staff is professional and courteous and tailor to your needs and wants. 10 outta 10 highly recommend
Marcus Watts
May 18, 2022
This is a great community to live at. Great staff, wonderful amenities, very clean community and good communication. Maintenance staff is very attentive to detail.
Maricela Jimenez
May 12, 2022
Cortland Brackenridge is a very nice living community. I moved here on very short notice for military orders, and Alana was incredibly helpful with making sure things were as easy for me as possible. The complex is very nice, well kept, quiet, and safe. I's recommend to anyone!
Apr 30, 2022
Apartments.com
Cortland Brackenridge has been my home for over 4 years and the community team is efficient, friendly and hardworking! If you're looking for a convenient downtown residence, where activities and restaurants are within walking distance, then you should consider Cortland Brackenridge.
Apr 21, 2022
Apartments.com
Cortland Brackenridge property is always so pristine, office staff always greets us with a smile and makes us feel welcomed. Brackenridge maintenance crew is always on top of every service request and ready to take care of all their residents needs/concerns , pool area is always clean and ready for us to have some fun in the sun. Brackenridge as a whole is just so amazing!!!! I recommend everyone looking for a place to call home to come visit Cortland at Brackenridge.... you will not be disappointed....
Adrian Flores
Mar 9, 2022
Great apartment to live in! I would recommend 100 percent. Staff is friendly and maintenance is fast to fix any problems you may have! Apartment always look super clean
Gracie Medina
Mar 9, 2022
Complex is maintained to an extremely high standard - all communal areas are well maintained which is a credit to the maintenance department. Henry and the crew are extremely polite and helpful, and are quick to respond to any query or issue. Even out of hours! Pool, BBQ and Dog park are great facilities kept to a good standard and are accessible at all times. Games room and communal kitchen area only open during office hours which makes it difficult to use the incredible amenities on offer. Would highly recommend Cortland Brackenridge. Picture attached was the apartment as we left!
jack nicholson
Mar 8, 2022
Very nice Apartments also very quick service team
Mar 8, 2022
Survey
Very good service team there
Mar 8, 2022
Survey
Great customer service, & awesome maintenance team always taken care of me!
Mar 8, 2022
Survey
Very nice apartment complex! Clean well maintained and friendly staff, The manager Susan is very professional, polite and was extremely knowledgeable and helpful in responding to all my concerns! I would definitely rent these apartments!
Mar 8, 2022
Survey
Loved the location! Close to downtown, clean and well kept! The staff was very nice friendly, polite and professional! Special thanks to Susan the manager she was on top of everything and provided the best experience in my search for my new home!!
Mar 8, 2022
Survey
I had a great experience, in Cortland. They have an amazing maintenance team, if there is an issue they address it instantly. The agent are polite. I will most definitely recommend Cortland to others.
Mar 8, 2022
Survey
From my time there, the best part about it was the maintenance team. They always got me squared away immediately. Never had any problems with the repairs they conducted.
Mar 8, 2022
Survey
The maintenance team here is top notch, I move around a lot for my work and if I ever decide to stay in San Antonio, this will be my first choice because of them. Whenever I had an issue, the maintenance team was there ASAP and fixed it right away. Out of all the places I’ve stayed, no one can beat their response time and quality.
Mar 8, 2022
Survey
Love living here so far.
Alex Gonzalez
Feb 21, 2022
Great staff, especially the manager Susan, quick and attentive maintenance staff, and a location that's close to lots of things while being very safe.
Ken Mello
Feb 20, 2022
It's a nice complex with a great location in my opinion. I recommended to a friend who eventually moved in there.
And H
Jan 29, 2022
It's a nice complex with a great location in my opinion. I recommended to a friend who moved there.
And H
Jan 17, 2022
Amazing staff! :) Best move-in process & experience I’ve had with an apartment complex.
Monique Johnson
Jan 15, 2022
Great staff! Community is beautiful, and the maintenance team is lightning fast! Highly recommend!
J Williams
Nov 18, 2021
I just want to give a kudos to the maintenance folks!! They are absolutely top service! I'm absolutely relaxed when I know I need something because they will be there very quickly and resolve the issue. Thanks to the crew of Cortland Brackenridge SA maintenance!
Andre Goncalves
Nov 18, 2021
Everyone was extremely nice and knowledgeable. They treated me as if I were VIP. I would totally recommend these apartments to my family and friends. I was impressed with the appearance of how well they maintain the complex. Very clean.
Bye1786
Oct 17, 2021
Apartment Ratings
Amazing experience felt as if it was home ..staff is great Susan explained everything, answered all my questions I’m living in El Paso looking to move to San Antonio in a couple of months and I will call that place home!!
Oct 16, 2021
Survey
Great location and such friendly staff! Beautiful , clean and amazing !
Elizabeth Lopez
Oct 15, 2021
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Oct 15, 2021
Survey
I have visit and ready to retire next year. Love the staff and loved your manager Ms. Susan.
Oct 15, 2021
Survey
Love the location!! Close to all the trendiest hot spots!
Oct 15, 2021
Survey
The front office staff is amazing and the property is cool
Oct 15, 2021
Survey
The Manager Susan and her staff, are very professional, friendly, knowledgeable and helpful. The Maintenance team, beginning whit Henry are quick to response to a residents request. The property is very beautiful and and well kept, it is also close to a golf park, the museum, and plenty of restaurants to choose from and not to mention the beautiful San Antonio River Walk
Oct 15, 2021
Survey
Very nice. Warm friendly environment.
Oct 15, 2021
Survey
I love it here!
Oct 15, 2021
Survey
Very nice. Warm and inviting environment.
Oct 15, 2021
Survey
Awesome
Oct 15, 2021
Survey
Great experience with the staff. Got all the help I needed from a gentleman named Enrique De Alejandro. I hope he comes around to help more often.
Oct 15, 2021
Survey
Amazing to live hiere, staff is incredible always friendly. Apartment always clean and looking it’s best, over all a great place to live!
Oct 15, 2021
Survey
What a nice place to live. The pool n the club house and the free coffee and most of the staff and manager Susan . Susan was nice treated me kindly. I can’t wait to live here as soon as I retire. See you all soon.
Anonymous
Oct 15, 2021
Apartment Ratings
This property is very beautiful and well maintained. I really enjoyed the amenities. While touring the staff were hosting a very nice mixer. The residents were friendly and it is in a great location. The staff were very welcoming and you can tell they care a lot about the residents.
Anonymous
Oct 15, 2021
Apartment Ratings
Wow! Went apartment hunting and this complex was recommended to me, so I decided to visit. I really liked the dog walk. My pup will enjoy that The amenities are outstanding and modern. I felt very much at ease. The grounds are beautiful and buildings are classy. When I entered the managers office, I was greeted very warmly and the manager was very friendly, courteous, and professional I was impressed. The whole complex speaks of a solid management team. I look forward to signing my lease.
Roadrunner91
Oct 14, 2021
Apartment Ratings
Beautifully well kept, luxurious community! The staff are so friendly, welcoming and progressional. Definitely recommend if you’re looking to relocate to San Antonio. Also, military friendly! 5 Stars!
Anonymous
Oct 14, 2021
Apartment Ratings
The staff is knowledgeable and very helpful. Cortland Brackenridge is such a lovely community! I love all the special events that they have, especially the food trucks. I would definitely recommend to my family and friends!
Anonymous
Oct 14, 2021
Apartment Ratings
I really enjoy living at Brackenridge. This apartment complex has the best attention to detail. The management is amazing and got me the apartment I wanted and quickly. The location is prime. Close to Broadway and Pearl. Dog park is a plus! Would recommend anyone to live here.
Anonymous
Oct 14, 2021
Apartment Ratings
Great location, I absolutely love it here. I've lived here for 7 months. I was not expecting to enjoy living here as much as I do. It's walking distance to Brackenridge Park, Pearl and many other local attractions. Staff is attentive and friendly. I enjoys the additional events the staff puts together for the residents like scheduling food trucks, yoga and workouts by the pool.
JMontez
Oct 14, 2021
Apartment Ratings
Awesome experience living there , great place , great location, from where I worked, love the manager , she was always on her game, I live in Austin now, and The staff and Maint here are just the worse , if it wasn’t for my job. I would of stayed longer
Anonymous
Oct 14, 2021
Apartment Ratings
The property is BEATIFUL. The amenities are wonderful. There is a great exercise room with all the newest equipment and a Business center available to all the residents. I love the gated security and the covered parking. My interactions with the management has been great and they are making my decision to live there a no brainer !!!!
JerryEng
Oct 14, 2021
Apartment Ratings
Love the renovated club house and access to a computer cafe! Susan was very helpful with move in information and preparation. The staff is always welcoming and understanding to any questions I had. Overall, beautiful place to live.
Anonymous
Oct 14, 2021
Apartment Ratings
I’ve lived at cortland for a few years and I love Brackenridge. The maintenance staff here is second to none. I highly recommend. If you are looking for an affordable place close to all of downtown, you should definitely check out Cortland Brackenridge. The staff is also very friendly and quick to help out when I need.
Anonymous
Oct 13, 2021
Apartment Ratings
Both the front staff and Henry and the maintenance team are phenomenal. They take care of everything when I ask, and the location is awesome and centrally located, so everything isn’t too far away. Thanks guys!!! ??????????
mercedesj
Oct 13, 2021
Apartment Ratings
We love living at Cortland Brackenridge. The location is just minutes away from so many things, and many of them like the Pearl, the Witte, the Zoo are within easy walking distance. The office staff is very helpful and accommodating, and the maintenance is the best. They are very professional, quick to respond, and their work is excellent. We would highly recommend Cortland Brackenridge.
jmsaunders
Oct 13, 2021
Apartment Ratings
The location is amazing. The staff and maintenance is expectable. I highly recommend this place. I love the pool and the fitness area also. If I have any problems, Henry is on top of it in no time. I absolutely love this place
Anonymous
Oct 13, 2021
Apartment Ratings
I had a "GREAT" experience with the tour the entire team ( office and maintenance) were so professional, courteous. I felt very welcomed upon arrival, not to mention the property itself is very beautiful and well manicured. I would recommend Cortland Brackenridge to all who want to make this beautiful community their home.
Anonymous
Oct 13, 2021
Apartment Ratings
I absolutely love living at Cortland Brackenridge!! The amenities are GORGEOUS - the pool is beautiful, the gym is clean with plenty of equipment, and the clubhouse is awesome with TVs, a bar, a refrigerator, and pool tables! The grounds are extraordinarily well maintained. The pool area also has two big grills, a huge table for gatherings, a -------- set, and some hammocks to relax in. My apartment is great - lovely open layout, big patios, and huge closets and bathrooms! The bedrooms are on the smaller side to fit the large bathroom/closet. The kitchen is big with tons of counter space. Maintenance is super reliable and quick to help with whatever issues arise. During the snowstorm of Feb 2020, Henry and the maintenance team really looked out for the residents. Susan and the entire management team is very responsive and accommodating. I’d recommend this apartment complex to anyone looking for a near-downtown home!
Anonymous
Oct 13, 2021
Apartment Ratings
The staff was extremely helpful and available. The grounds are very well kept and the location is perfect. Close to the pear, muses, parks and highways. Parking is secure and the aprtment ends are gorgeous. Looking forward to being a resident soon.
Anonymous
Oct 13, 2021
Apartment Ratings
Maintenance team & Staff are on point very respectful and efficient with work orders or anything needed to be fixed! I’m very pleased with the property I love it. If I could rate this property from a 1-10 10 being the very best I’d say “15”!
Anonymous
Oct 13, 2021
Apartment Ratings
I just recently toured here a few days ago and all I can say is wow! The staff is phenomenal and the property is just so beautiful. All questions I had were answered while touring. The office staff were quick to stand up and greet me with smiles and all had such bubbly personalities that made my not so great day, better. The amenities are phenomenal, they even have a Starbucks complimentary station. Being a fitness geek, I absolutely loved the fact that they have 2 gyms and Poolside Yoga every Saturday morning, for free!! I would 100% recommend to anyone looking for a great community located just minutes away from the Pearl.
Anonymous
Oct 13, 2021
Apartment Ratings
This apartment are amazing! they look super beautiful always are clean maintenance manager Henry does a great job of keeping the apartment looking great and always get any problems i have in my apartment done and fast! Over all a great place to live!
Anonymous
Oct 13, 2021
Apartment Ratings
Even though we ended up signing with a different apartment, the help & professionalism we received from Kristen was incredible. She made the experience of searching for an apartment easy & listened to our needs and concerns. I felt already welcomed, thank you!
Brianda Verdin
Aug 15, 2021
awesome place. big, clean, and fun. love it when food trucks come to visit 😋
Angela Bringas
Jul 26, 2021
The service that I've received from the leasing office and maintenance team while living here has been the best that I've experienced thus far. They are always prompt and friendly when assisting me with anything I need. The location is also great and the amenities are well kept. Hope to enjoy residency here for a long time! Thanks for everything!
Eric Silos
Jul 23, 2021
Fantastic staff from the ladies running the show to gentlemen working maintenance and landscaping. Very helpful, and beautiful amenities. Been here for 3 years haven't thought about leaving anytime soon.
Joe Garcia
Jun 28, 2021
I’ve lived at Cortland Brackenridge for a year now and I’m absolutely in love. The front staff is great, super nice and very attentive. They are always finding fun ways to interact with our community. The maintenance staff get things done quickly and efficiently with such nice demeanors. The location is absolutely perfect, 20 minutes max to anything you’d need to go to within San Antonio. The amenities are great, super clean and spacious. The pool is super nice and modern. The apartments themselves are all so nice with modern touches. I’m honestly so sad to leave this place!
Karos Torres
Jun 18, 2021
One of the best complexes I've ever lived in. Brackenridge has a great staff, quick maintenance, and great units for the price and location. I lived here for 2+ years and have no complaints. Sammie has worked at Brackenridge since our move in, and has been incredible. Would absolutely recommend!
Carolyn Thomas
Mar 24, 2021
This was the single best apartment complex that my wife and I have ever lived in - it deserves the excellent review score that it has. To start off, I'd like to say that the team is incredible and truly made our time here feel like home - we were here for 2 1/2 years and she was there the whole time to make sure we enjoyed our time there. She worked with us when renewing our leases to be sure that we kept our great rent rate, and was very understanding when we had to move cities for family reasons. The maintenance team works incredibly quickly and efficiently - it never took more than a day for their team to come out and address any issues that we had, and they always went the extra mile to make sure that we were satisfied with their work. The complex itself is beautiful and never too loud, the other residents were always very respectful of each other and friendly, and we never felt unsafe being outside of our apartment at night. I don't write reviews often, but we had incredible times at Cortland Brackenridg
David Greene
Mar 24, 2021
Thank you for a fantastic tour and answering all our questions. Cortland is the perfect place to find solace after a long day at work.
Monique Anne
Mar 17, 2021
Henry and the rest of the maintenance team are truly excellent. I had issues with my water heater. He followed up within minutes of submitting a service request, told me exactly what to expect and fixed the issue in no time. Thank you, Henry! You are amazing!
Verified Resident
Dec 22, 2020
Survey
Words cannot begin to describe Sammie's bubbly and professional personality. She is an absolute joy to talk to and has been very helpful in my move from San Diego to Texas. She is always available to help and is always so cheerful and kind. Aside from the community being clean and safe she definitely contributes to the hospitality and warmth of the community. She has made my transition in regards to moving stress free, extremely military friendly, pet friendly and a people friendly! Love this apartment complex and love the professionalism of the staff.
Katrina Saladin
Dec 7, 2020
So I visited by a virtual tour. It was a beautiful place to see. Susan Gutierrez was very helpful & knowledgeable to all my questions & inquiries. Highly recommended for you to visit their virtual tour. Just want to say thank you for your time. Stay well & safe!
Pearl Martinez Lauro
Dec 7, 2020
Wow! Went apartment hunting and this community was recommended to me, so I decided to visit. I really liked the dog walk. My pup will enjoy that. The amenities are outstanding and modern. I felt very much at ease. The grounds are beautiful and buildings are classy. When I entered the managers office, I was greeted very warmly, and Susan, the manager, was very friendly, courteous, and professional. I was impressed. The whole complex speaks of a solid management team. I look forward to signing my lease.
Henry Ramirez
Dec 7, 2020
I love my new home and the location. I want to thank Alexis for making my transition into my new home so easy. I like the easy access to the Pearl, Downtown and Quarry.
Jeannette S
Sep 30, 2020
Ask for Alexis! So friendly, helpful, and knows what she is talking about! Highly recommend this place because of the amenities and talking with Alexis. Thank you for all of your help!
Nicole Puentes
Sep 26, 2020
It’s been a wonderful experience and place to live! The front office is amazing
Verified Resident
Sep 21, 2020
Survey
Henry was quick to repair a water leak in our restroom with out hesitation late on evening. He reassured us he would be back 1st thing in am to finish the job early morning. He explained the problem and the action taken to repair the issue.He even followed up a week later to make sure we didn’t have any additional problems. Highly recommend him expertises.
Yvonne De Alejandro
Sep 11, 2020
Haven't moved in yet, but from the very start I was so impressed with everything here at Cortland Brackenridge. When I first went to tour, Shane was incredibly friendly and helpful, taking into account all of my interests such as the big beautiful dog park. I was incredibly impressed with the facilities and the amenities. When I was beginning to try to zero in on floor plans, Sammie Watt was amazing in helping me pick out a place. She sent me various tour videos of the floor plans as I was not in the area, gave me plenty of options for accommodating my personal needs and was always professional, prompt, and responsive in answering my many questions over the course of months. I was able to sign the lease for the perfect apartment for me and my dog, with a great price worked out for me and a perfect storage space with exactly the space I needed. Sammie was amazing, I can't say enough great things about how smooth this process has been! I'm looking forward to moving in and calling this my new home!
Madeleine Alvarado
Jul 24, 2020
I've lived here for about a year now, and this place is great. The front office staff and maintenance staff continue to impress me with how quickly they resolve any issues I might have. Would absolutely recommend!
Lindsey Mazer
Jul 23, 2020
Great place to live. Ive been here for 4 years and its been top notch from day one
Verified R.
Jul 9, 2020
Apartments.com
If we could give Susan and Sammie more stars we would. They where super helpful. The property is exceptionally clean and you can tell they truly care about their tenants. I had the pleasure of meeting the head maintenance manager who gave us peace of mind how to easily contact them after hours for any emergencies.
Aimee Riley
Jul 2, 2020
I love this place everyone was so nice and the place looks amazing. I love al the amenities and the entire place looks very clean. This is truly an upscale place to live and I would recommend these apartments to my friends and family
Rprouty
Jun 29, 2020
Apartment Ratings
Great staff, very helpful and go above and beyond for their residents
Christopher Reyna
Jun 29, 2020
Cortland Brackenridge is a beautiful apartment complex. Our move in was smooth and Alexis was guiding us the whole process. She answered all our questions and contacted us to see how we were liking our new place. Great customer service, in my opinion!
Nicole and Josh Schmitt
Jun 24, 2020
Cortland Brackenridge is a great place to live! I had to move quickly and last minute and Alexis was so helpful in finding me the place that would work for me within a day. She was even willing to work with me on a holiday weekend. I have only lived here for a couple days now, but what I’ve experienced has been: superb customer service, helpfulness, beautiful units and grounds, and a responsive maintenance team. At this point, I am very happy with my decision to choose this apartment complex.
Natasha Benatti
May 31, 2020
The space is clean, quiet, and private! Management is awesome and very helpful.
Kody Leal
May 15, 2020
Although I just moved in, I cannot say enough good things about the staff at Cortland Brackenridge. Right from the start of my apartment search, the Assistant Community Manager, Samantha Watt, went above and beyond to help me find the right apartment home that fit my price range and location preferences. She must have shown me 5 or 6 different units and answered my MANY emails asking for more options or answers to various questions...she would even answer on weekends when I knew she was not in the office. When I finally decided on a unit and started the move-in process, the maintenance man, Henry, walked through my unit with me to double-check all of my appliances/outlets/window covers/locks, etc. to answer any of my questions and assure me that if anything ever needed fixing they will respond right away to get it taken care of. After renting at 3 other complexes over the years, the staff here are by far the nicest and most attentive I've ever dealt with. Other than the staff, the apartment itself is GORGEOUS
Dana Vanout
Feb 5, 2020