Came home to a leak in our apartment. Mr. Henry and his team quickly responded (They always do) to see what was going on. Our water heater needed replaced, so about 24 hrs later they had a new one in and got it installed.
Melinda Pettigrew
Feb 24, 2025
The maintenance team is top notch. They are not only fast at resolving issues, they do their job with quality. They are also very nice, thank you to Henry, JR, and Adrian!!! Also to Susan and Sam in the front office!!! Thank you ????
Feb 11, 2025
Apartments.com
The maintenance team is top notch. They are not only fast at resolving issues, they do their job with quality. They are also very nice, thank you to Henry, JR, and Adrian!!! Also to Susan and Sam in the front office!!! Thank you ????
Feb 11, 2025
This is a well-managed complex in a great location. It’s definitely worth a visit to check it out!
Feb 10, 2025
Apartments.com
This is a well-managed complex in a great location. It’s definitely worth a visit to check it out!
Feb 10, 2025
I love Cortland Brackenridge! A quiet complex in a great location, and the management team is always so professional and responsive to residents. I would recommend this community to anyone who is considering the change.
Feb 3, 2025
Apartments.com
I love Cortland Brackenridge! A quiet complex in a great location, and the management team is always so professional and responsive to residents. I would recommend this community to anyone who is considering the change.
Feb 3, 2025
As a single “older” female, one of the best things about living at Cortland is that I feel safe in this gated community. I like how the buildings & adjacent areas are well lighted. Even though I don’t personally know all the folks who live around me, people here are friendly and I believe they would help me if I was in need.
Feb 1, 2025
As a single “older” female, one of the best things about living at Cortland is that I feel safe in this gated community. I like how the buildings & adjacent areas are well lighted. Even though I don’t personally know all the folks who live around me, people here are friendly and I believe they would help me if I was in need.
Feb 1, 2025
Apartments.com
A fantastic place to live with great amenities, updated apartments, and a helpful staff.
Jan 19, 2025
Apartments.com
A fantastic place to live with great amenities, updated apartments, and a helpful staff.
Jan 19, 2025
I just wanna say how clean the community is the pool and the dog park looks amazing all thanks to the maintenance
Roxanne Castillo
Jan 2, 2025
Had a minor issue and it was fixed immediately. The staff are excellent, big thank you to Adrian Flores for his help!
Kenneth Aegerter
Dec 29, 2024
The staff at Cortland Brackenridge truly go above and beyond with their service. They are always kind and professional as well as ready and willing to help. Cant thank both the office staff and maintenance team enough.
Dec 27, 2024
Apartments.com
My experience within the community has been a very rewarding experience. The office staff is very accommodating and go above and beyond to ensure that you feel valued as a resident within the community.
Verified Resident 1304876
Dec 23, 2024
Apartment Ratings
I am new to the community. From the first tour, to the signing of the lease Kristen has been amazing. I’m set to move in at the end of the month and relocating from out of state. She has made this transition so easy for my fiance and I. Any questions I have she goes above and beyond to answer. If you are looking for a new home I highly recommend working with Kristen. Trust me it will be an amazing transition.
Alexander Martin
Dec 20, 2024
My family has really enjoyed living at the Cortland Brackenridge. The location is great, both for the short commute to Fort Sam and for the accessibility of everything on Broadway and the surrounding Brackenridge area, including the golf courses, parks, and zoo. The units are very nice with updated appliances, countertops, fixtures, etc. The floorboards were recently renovated and they seem to be separating, but likely just the building settling. We are able to hear our upstairs neighbors pretty easily when they're walking around or if they drop something, but the community is overall very quiet and respectful. Amenities like the pool, gym, and dog park are well maintained. I do wish there were more green areas within the complex. You can rent a covered carport or garage, but we've never had issues with the parking lots, especially since it is a gated community. Management and maintenance are great and extremely responsive. Kristen and Martha in the management office are wonderful, always professional, and re
Josh Melton
Dec 19, 2024
I am in my third year living here, and it has been a fantastic experience. Today, the day before Thanksgiving, I am especially grateful to Adrian Flores, a maintenance team member, who went above and beyond to help me out with something that came up. I would have had a frustrating day without his help. In the past, he also helped get to the bottom of an issue I had with electricity. (It turned out I was on the wrong meter due to an electricity company mistake. He helped figure out exactly what was wrong, and then the team informed the electric company.) I am so grateful that this complex has such wonderful staff overall and who stick around!
Becky
Nov 27, 2024
When I looked into an apartment in San Antonio Cortland Brackenridge, I checked all the boxes. I enjoyed and still enjoy living at Cortland Brackenridge, and I renewed my contract. It is the best bang for your buck, centrally located and close enough to downtown SA, near a major highway, among other city amenities. Walking distance from great food. Great gym (two stories), resort-style pool. Staff and maintenance teams are top-tier—great community (students, military). If you are looking for a place to live in SA, look no further. Plus, the maintenance team is top-notch and prompt.
Nov 27, 2024
Wow where to start this has been the best living experience. Weather it be the friendly faces of the leasing staff who always greet me by my first name.Or the amazing maintenance team who are always professional and willing to help. I can’t be more grateful to call Cortland Brackenridge home. I would highly recommend this safe and clean place to live.
Nov 27, 2024
When I looked into an apartment in San Antonio Cortland Brackenridge, I checked all the boxes. I enjoyed and still enjoy living at Cortland Brackenridge, and I renewed my contract. It is the best bang for your buck, centrally located and close enough to downtown SA, near a major highway, among other city amenities. Walking distance from great food. Great gym (two stories), resort-style pool. Staff and maintenance teams are top-tier—great community (students, military). If you are looking for a place to live in SA, look no further. Plus, the maintenance team is top-notch and prompt.
Nov 27, 2024
Apartments.com
Wow where to start this has been the best living experience. Weather it be the friendly faces of the leasing staff who always greet me by my first name.Or the amazing maintenance team who are always professional and willing to help. I can’t be more grateful to call Cortland Brackenridge home. I would highly recommend this safe and clean place to live.
Nov 27, 2024
Apartments.com
This was my first time as a renter and set the bar for the future apartments I’ll live in. I’m moving for work and sad to say bye to my apartment with the BEST view. The area is quiet and my pup and I always felt safe. The team is quick to help and friendly. You won’t regret choosing Brackenridge.
Nov 26, 2024
Absolutely loving this place so much, any problems ive had management has been prompt to take care of. And OMG! TWICE Housekeeper Monica has helped me chase my retriever Catlas back inside. She and the rest of the team really goes above and beyond for us all.
Nov 26, 2024
Wow where to start this has been the best living experience. Weather it be the friendly faces of the leasing staff who always greet me by my first name.Or the amazing maintenance team who are always professional and willing to help. I can’t be more grateful to call Cortland Brackenridge home. I would highly recommend this safe and clean place to live.
Nov 26, 2024
This apartment has to be the best I have lived at. The team here is on point. They call your by your name, take care of requests within 1 day, love my dogs, and the pool Is really nice. They really are easy going and since I'm not from Texas, everyone makes you feel welcomed. I call the office for random questions about the events around my neighborhood, and they have always provided me with good recommendations. Thanks Brackenridge team for all you do for me.
Anonymous
Nov 25, 2024
Apartment Ratings
Amazing front office staff and customer service
Austin Davis
Nov 25, 2024
I had a leak over the weekend. I wasn’t sure if anyone was going to come out on the weekend to fix it. I was glad to see Jr got my call and came asap! Everything is all good and fixed now.
Katrina Church
Nov 25, 2024
Kristen is fantastic! She made the process of moving from out of state a breeze! She is super kind, helpful, and thoughtful. She made everything from the tour, answering our questions, to securing our documents after the application process easy and stress-free. It's so helpful and hopeful when agents are so kind and supportive.
Rebecca King
Nov 25, 2024
When I was looking into an apartment living in San Antonio Cortland Brackenridge checked all the boxes. I enjoyed, and still enjoy living at Cortland Brackenridge, that I renewed my contract. Best bang for your buck, centrally located and close enough to downtown SA, near major highway, among other city amenities. Walking distance from great food. Great gym (two stories), resort-style pool. Staff and maintenance teams are top-tier. Great community (students, military). If you are looking for a place to live in SA look no further. Update 8/14/23: Adrian from the maintenance team is amazing! Recently fixed my AC. Submitted a ticket early in the morning (6 am) and AC was fixed by 10 am. Great maintenance team! Update: 11/25/24 The maintenance team is exceptional, consistently delivering high-quality work with efficiency and professionalism. Adrian, in particular, stands out for his dedication and attention to detail. Their efforts ensure everything runs smoothly, and their commitment to excellence is greatly app
Abraham Barron
Nov 25, 2024
Been here a month and am loving it so far, staff is friendly and attentive, service requests are processed quickly, and most importantly it's safe as everyone is following cdc guidelines as far as interactions go. Rooms are good size, the dog park is big, and the pool is nice. Definitely the most for your dollar in regards to the area.
Chima Ubabuike
Nov 25, 2024
Love living here has been the best apartment I have ever been in. I feel safe and the apartments always look clean, the pool area is a plus!
Nov 20, 2024
Always stay clean, great for family's, my kids love the pool, I have no complains about living here definitely recommend.
Nov 20, 2024
Apartments.com
Always stay clean, great for family's, my kids love the pool, I have no complains about living here definitely recommend.
Nov 20, 2024
Love living here has been the best apartment I have ever been in. I feel safe and the apartments always look clean, the pool area is a plus!
Nov 20, 2024
Apartments.com
I've been a resident at this location for over 7 years. The most important reason is because of the staff here. Susan (the Property Manager) and Henry (the Service Manager) and their staffs have all been exemplary. The leadership at this apartment complex is unmatched, and I base this on the fact that I'm familiar with at least a dozen apartment complexes around San Antonio, with 3 of them being "luxury" or in the higher ends of town. While other complex's prices were comparable and the amenities even more ostentatious, I continued to renew with Cortland at Brackenridge annually primarily because of Susan and Henry's stewardship. I cannot recommend this place enough. If I could give more than 5 stars, I would. IF I had to move back to apartment living for some reason in the future, I'd move back here in a heartbeat. Thank you to the team at Cortland at Brackenridge!
Ryan Cabalu
Nov 15, 2024
Just wanted to give a shoutout to Adrian Flores our beloved maintenance man. Always willing to show up when our AC is out, the heat is off even when it’s late at night, and to provide a warm welcoming hello. My dog is a big fan and thinks Adrian is the doggie ice cream man or something and he knows which golf cart belongs to him and runs after him for a treat. All the staff is welcoming and it means a lot to us since we are far away from home and away from family especially Adrian. If only our next community has someone half as good of a human being as him we will be lucky.
James Hernandez
Nov 13, 2024
I have been living at Cortland Brackenridge for almost 3 years and have thoroughly enjoyed my experience. All staff here are wonderful. I would like to acknowledge Adrian and Henry especially for their steady support and assistance with any and everything. They respond rapidly to any maintenance issue and resolve it very quickly. They are also very pleasant and great individuals!
Nov 7, 2024
I have been living at Cortland Brackenridge for almost 3 years and have thoroughly enjoyed my experience. All staff here are wonderful. I would like to acknowledge Adrian and Henry especially for their steady support and assistance with any and everything. They respond rapidly to any maintenance issue and resolve it very quickly. They are also very pleasant and great individuals!
Nov 7, 2024
Apartments.com
Great location for lots of weekend activities in San Antonio's favorite spots. Very quiet and open neighborhood. The spacious dog park is truly one of a kind!! The staff has always been quick to help and so friendly by always greeting us by name. We are happy to have found this place.
Nov 5, 2024
Apartments.com
I have been living at Cortland Brackenridge for almost 3 years and have thoroughly enjoyed my experience. All staff here are wonderful. I would like to acknowledge Adrian and Henry especially for their steady support and assistance with any and everything. They respond rapidly to any maintenance issue and resolve it very quickly. They are also very pleasant and great individuals!
Dao Ho
Oct 25, 2024
I’d like to Thx Kristen -Asst Mgr on always being Helpful & knowledgeable on assisting whatever question or Help I may need, Continue doing Ur Awesome job 🙌
Ginger Gonzales
Oct 24, 2024
Great location for lots of weekend activities in San Antonio's favorite spots. Very quiet and open neighborhood. The spacious dog park is truly one of a kind!!
Diana Orta
Oct 24, 2024
Cortland Brackenridge is a fantastic place to live! Close to downtown but still in a quiet and private neighborhood. Common areas are always clean and accessible and service requests are rarely needed and completed in a timely manor. Management makes you feel right at home! If I could give more than 5 stars, I would!
Beverly Gard
Oct 23, 2024
Henry and the team are always super responsive. I had put a service request in and they were quick to attend to it, even fixed the issue on a weekend. Anytime I ever need anything I know that I am able to rely on them. Their turn around time is very fast.
Shannon Bui
Oct 22, 2024
Henry was extremely helpful over the phone today. We had a problem with something in our apartment and he helped us diagnose the problem and solve it immediately.
Hunter Darling
Oct 19, 2024
Thank you Martha for providing me information on the property. She was extremely welcoming and knowledgeable and a great representation of your property.
Vanessa Medellin Alcoces
Oct 18, 2024
Henry and his team are amazing. They usually complete any service request within 3 hours. Their communication and quality of work is excellent as well.
Rahul Sindal
Oct 15, 2024
When there is a problem, the staff and maintenance team are quick to make sure I feel safe and taken care of to the best of their abilities.
Jean YJ Kim
Oct 15, 2024
Honestly is one of the best places to live if you want to be near downtown, southtown, the pearl and city aesthetic. The apartments themselves are nice and very comfortable. The staff in the office and maintenance really take care of their people living there. I never had to wait days for something to be fixed, even when something was happening after 5 someone still came even latest was 7 PM. I literally hold other apartments to be at this high standard. We would've stayed but some mistakes were made deciding to go to houston! Back in san antonio and this was the first choice but there was some opportunities work wise that was more north. Otherwise we would have definitely been back at cortland. I miss it there and I compare everything to cortland which thankfully we have where we live now. If you're considering cortland you will not regret it, it's a great place to call home
Stephanie Casas
Oct 15, 2024
I moved here from a close by apartment and my experience has been amazing. The staff and maintenance are very responsive. The community is quiet and safe. The pool and gym areas are top notch. I am very thankful to live here !
Sep 6, 2024
I moved here from a close by apartment and my experience has been amazing. The staff and maintenance are very responsive. The community is quiet and safe. The pool and gym areas are top notch. I am very thankful to live here !
Sep 6, 2024
Apartments.com
I moved here from a close by apartment and my experience has been amazing. The staff and maintenance are very responsive. The community is quiet and safe. The pool and gym areas are top notch. I am very thankful to live here !
Megan Gagnon
Aug 29, 2024
I lived at Cortland for just under 2 years, but I loved every second of it. The office staff are extremely accommodating and personable. They all always referred to me by name whenever I went in. I only ever had one maintenance request, and it was solved the same day in about 2 hours. The property is well kept and it is near Fort Sam Houston and the Pearl. I now recommend living here to all my friends in the San Antonio area.
Mattie Bell
Aug 29, 2024
Great location and friendly community. The management team is awesome and always quick to respond to my messages. You will not regret living here!
Eriq Zulaica
Aug 25, 2024
I just moved out of this apartment after 7 years, and on the whole it was a great experience. The staff and maintenance teams are great, and we really loved our apartment. Three things to be aware of if you choose to live here: 1. Management does not seem to feel they have any obligation to notify you if anything goes wrong at this place. There was a night when 7+ cars parked inside the gate were broken into, and we didn't get so much as an email addressing it. 2. They will spring things on you with no warning, such as the parking lot being painted so your car can't be there, or they are going to come into your apartment to add complex specific wifi and all your belongings in the area need to be moved. You will receive practically no notice. 3. After 7 years we moved out and were charged $450 because there were "unremovable stains" in the shower. I was under the assumption we wouldn't be charged for normal wear and tear, and the shower was as clean as I would have expected it to be after 7 years, so them char
A
Aug 22, 2024
Love living at brackenridge. Great central area, GREAT office staff, Susan and Sammy especially the are always kind and great to talk to and help get any concerns you have taken care of.A maintenance staff are AMAZING!! Henry and his team get things done at lightning speed and are very nice while doing it. Highly recommend. Update: I still love living here, Susan the office manager still great, awesome communication when I’ve had a couple of issues and they were promptly fixed. Henry and his Maintenance team are A+++ they are always super nice, and responsive and fix stuff same day usually!! UPDATE 2024: Maintenance team awesome especially Adrian and Henry!!! Also the office staff thank you!!!!
Mercedes T
Aug 21, 2024
Tech Adrian always resolves every little detail we have in the apartment, great service from him every time!!
Andrea Inestroza
Aug 15, 2024
I have been living at Cortland Brackenridge for 2.5 years and have been extremely happy with the community. The grounds are well-kept and the pool area is always immaculate. My favorite part of living here are the people, both the other tenants and the office people and the maintenance crew. Everyone is so helpful and nice. Any time there is an issue with my apartment, Adrian and Henry are immediately on top of it and come out to fix the issue, no matter the time of day. I highly recommend living here!
Dao Ho
Aug 9, 2024
Nice and comfortable apartment; great and efficient move-in process; great customer service; prompt maintenance; smoke free community; friendly respectful neighbors; great amenities. Thank you Cortland Brackenridge! Our family enjoys living here.
Verified Resident 1269130
Aug 5, 2024
Apartment Ratings
Everything here has been perfect, there are always little events going on that the community is invited to which i appreciate. Rick and everyone on staff is very welcoming and friendly! Maintenance is also very fast when it comes to responding to maintenance requests and always quick to fix the issue. The pool is very relaxing and the community is very quiet.
Verified Resident 1268155
Aug 4, 2024
Apartment Ratings
The staff is super friendly and go above and beyond to help. Always welcoming.
Angeline A
Jul 31, 2024
We’ve only been here a few weeks but my husband and I absolutely love it here. We’re dual-mil and being this close to base with all of these amenities at the right rate is an absolute dream. Kristen was able to help us get exactly what we wanted.
Madison Baker
Jul 20, 2024
I just love living here due to the fact that the maintenance team is so attentive and prompt in rectifying any need that I have in my apartment. I really want to give a special shout out to Mr. Henry and Adrian.
Monica White
Jul 19, 2024
I am very happy with Adrian’s service. He was punctual, and friendly. He answered my questions and provided a solution to the problem. I’m happy to live here knowing that Adrian can solve any issues that may arise.
alberto angulo
Jul 18, 2024
Totally Loved my stay, the views of the pool at night were only matched by the all day cleanliness thanks in part to our Housekeeper, Monica! 6 stars all around!!!!
Enrique Cubides
Jul 11, 2024
Henry came and fixed the hot water in under an hour of me requesting service, Amazing maintenance & office team! Thank you
Jamey Cardenas
Jul 2, 2024
Kristen is absolutely amazing! She was so polite and sweet from the beginning to end in the tour process. She let us explore the clubhouse while we waited. She was more than happy to answer any questions we had. And it felt like she genuinely cared about taking care of guests and making sure they find exactly what they are looking for. I have rented at another Cortland property before and the staff is amazing. So I definitely would love to come back to Cortland for sure.
Avery Lynn
Jun 28, 2024
I’ve been at Cortland Brackenridge for the past two years and I can’t begin to describe how great of a community this place is. The office staff is the friendliest you’ll find in the area and maintenance truly takes care of you. This place is like a hidden gem and it truly shows. The employees will go above and beyond for their residents and they truly care. It’s hard to find that these days. The location is perfect. It’s right down the street from the Pearl. It’s also close by to museums, the zoo, grocery stores, and many more. If you’re on the fence about deciding between nearby apartments, I would highly recommend to choose Cortland Breckenridge as your new home. You won’t regret it.
Rick Sanchez
Jun 26, 2024
My husband and I lived here for two years and absolutely loved it. I was attracted to Cortland Brackenridge initially due to the amazing reviews and after seeing the place and living there, the reviews certainly lived up. They are located so close to the Pearl and I particularly loved running on all the trails that are right next to cortland. The maintenance team is SO nice and quick to respond to any issues. The front office staff go above and beyond serving the community and are always smiling every time I walked in. Management can truly make or break even the most luxurious apartments and here, the management exceeded all expectations. I always felt safe living here and truly recommend. If we hadn’t found our dream home we would have renewed a third time!!
Sarah Neiman
Jun 14, 2024
Great community that is centrally located in San Antonio. The office team is extremely helpful and very responsive. My dog and I have lived here for a few months and love the on site dog park and proximity to Brackenridge park, less than a 15 minute walk away.
Anonymous
May 15, 2024
Apartment Ratings
I’m currently a resident at Cortland Brackenridge and I cannot express how much I love it here. The maintenance team is amazing and every time I stop by the front office, I am greeted with a smile. This picture shows a view from my balcony. I also love how close I am to the Pearl and downtown! If you’re looking for a peaceful place to call home, I would highly recommend this place!
Anonymous
May 14, 2024
Apartment Ratings
Very secure and well maintained property. Exceptional office and maintenance staff. Highly recommended!
Monica Hinojosa
May 14, 2024
I want to thank the Brackenridge team for always going out of their way to attend to my apartment needs. Office staff is friendly and welcoming. Maintenance guys rock it! Keep up the good work and making me feel like it was the best choice to live here.
Anonymous
May 14, 2024
Apartment Ratings
Had a great experience very pleased. Guy who goes by JR real name (Arturo) was very nice!
Julian VI
May 14, 2024
Henry and his team did an excellent job on my AC unit repair recently. The turnaround time was quick! They also keep the place clean and looking good. Highly recommend!
Sylvestre Sanchez
May 14, 2024
Jr fix my A/C quick and fast respond time thank you maintenance team!
Arturo Medina
May 14, 2024
The service manager Henry fix the problems in my apt fast and effi
Joe Quesada
May 3, 2024
Visited this property, very clean, super helpful staff, highly recommend.
Jonas Hinojosa
May 2, 2024
I had a very positive experience when touring at Cortland Brackenridge. Leasing agent Rick was extremely helpful and assisted in answering any questions I had!
May 1, 2024
Apartments.com
I had a very positive experience when touring at Cortland Brackenridge. Leasing agent Rick was extremely helpful and assisted in answering any questions I had!
May 1, 2024
Amazing! Maintenance keeps me here!
Keith Callies
Apr 30, 2024
LOVE this place. My husband is in the military and after looking all over San Antonio, we’re so blessed to have found this gem. The front desk staff is so nice and helpful and the maintenance team is some of the BEST customer service I have ever received. Everything is so clean and beautiful. The dog park is amazing.. I could go on and on about all the other amenities being just as fabulous. I’m not sure how long we will be here but I’m really going to miss this place when we leave. Would definitely recommend Cortland Brackenridge to EVERYONE
Bailey H
Apr 25, 2024
I have only lived here a month but it has been great so far. I really enjoy the gym and it has almost everything you need so that you do not need an additional gym membership. I also love the pool too!!
Verified Resident 1245050
Apr 17, 2024
Apartment Ratings
The maintenance team is excellent in responding and showing up for needed fixes. Everytime I reached out, I quickly got a phone call back to confirm my concern and to be provided with a time frame for a fix.
Alberto Acosta
Apr 16, 2024
The maintenance team is absolutely incredible! They respond immediately and always get things done the same day (regardless, if it’s a weekday or weekend). I am very happy with the team, including Adrian, Henry and Junior. They make this place so reliable and they are very nice people!
Daniella Hirst
Apr 9, 2024
Overall, the experience has been great. The amenities are amazing and the maintenance folk are great. They move fast to fix issues in the apartment and work night and day to maintain the facilities.
Jacob Nicholson
Apr 8, 2024
Living at Cortland Brackenridge is a fantastic! Super dog-friendly, complex is always clean, and tranquil. The stellar maintenance team ensures a stress-free living experience. The management team is always working on ways to improve the culture at Brackenridge
Verified Resident 1241773
Apr 7, 2024
Apartment Ratings
I am absolutely enamored with this community and the myriad of amenities it provides. The staff consistently goes above and beyond to ensure a warm and accommodating atmosphere whenever I visit the office. They maintain cleanliness and upkeep throughout the community. They send event reminders via text and prompt package notifications and the gym and pool are exceptional. Additionally, the expansive dog park stands out as one of the largest I’ve seen in an apartment complex. Without a doubt, I thoroughly enjoy residing here and wholeheartedly recommend this community.
Chelsey Williams
Apr 5, 2024
The management team here is so friendly and responsive. Maintenance requests are answered promptly and they go above and beyond to help. Very happy living here.
Mar 27, 2024
The management team here is so friendly and responsive. Maintenance requests are answered promptly and they go above and beyond to help. Very happy living here.
Mar 27, 2024
Apartments.com
Very nice well maintained property. Very helpful office and maintenance staff, highly recommend!
John Hinojosa
Mar 19, 2024
Kristen Farias was such an amazing person to speak to, she was awesome at explaining exactly what to look forward to when needing an apartment.. Definitely recommend!
Jessica Martinez MILLER
Mar 19, 2024
Staff was amazing treating everyone equally and just made us feel home. Been living here for past 8Months and from Office to Maintnance are very professional and kind
Jose Perez
Mar 19, 2024
The staff at Cortland Brackenridge are friendly, informative, and have a top-tier quality of assistance. The community is clean, calm, and welcoming.
aztlan maya
Mar 19, 2024
My husband and I toured this community. The peace and quiet is exactly what we are looking for as we both work from home. The staff is top-notch and were very helpful when it came time to pick a floor plan. The amenities are awesome and we can’t wait to relax and enjoy them.
Elesa Ramirez
Mar 18, 2024
Great services here, especially by the maintenance team. Special shout-out to Coree who provided me with excellent customer service!
ORION TOBIAS
Jan 30, 2024
Nice place to live, property manager takes care of her residents!!!
Jan 30, 2024
Apartments.com
Coree was very helpful with the moving
Anthony Sullivan
Jan 30, 2024
Adrian and his maintenance team are amazing, they always go above and beyond, always quick to respond for any issue no matter how big or small. .
Mercedez Ontiveros little
Jan 30, 2024
Nice place to live, property manager takes care of her residents!!!
Jan 30, 2024
Such a wonderful place to live. They have very responsive and helpful staff.
Michelle Gutiérrez
Jan 29, 2024
First off, I'd like to say that this is a wonderful apartment complex to live in. It's in a prime location and super close to everything you could ever need. Maintenance is very quick as well. Shoutout to Adrian, who's been stellar in helping us with any maintenance requests during our lease. He's very quick, friendly and cares for your space as if it was his own. I'd also like to thank Kristen and Rick at the leasing office for their hospitality and always accommodating us with whatever we needed. We'll truly miss this place!
Marlon G
Jan 29, 2024
I love living in this apartment complex, great location, amazing maintenance staff -Adrian is always prompt, professional and attentive (he always has a treat for my four legged baby!). Maintenance was a priority for us because we came from a rental with an incredible number of issues, Adrian and the rest of the crew take pride on what they do and it shows.
Edu ML
Jan 29, 2024
I recently moved out from there, but if anything was to be highlighted it would be Adrian from maintenance! His response time is super fast and he will make sure you are happy with your repair. He will also help welcome you and goes above and beyond! I had a package delivered on the wrong side of which door I enter and didn’t know it had arrived, but Adrian saw and notified me. As far as front office Kristen and Rick are the best. We always had packages delivered to the front office purposefully and Rick would always be happy to notify us when it arrived. He was even faster at notifying us than Amazon was when they delivered. Kristen is the sweetest and so patient and kind. I will miss living here.
Midnight4218
Jan 29, 2024
Mr. Adrián Flores (maintenance department) Was very professional while showing me the apartment complex. Mr. Flores greeted me with a smile and was very kind as he was showing me the beautiful property that he proudly maintains. The over all experience was very pleasant. I want to thank Adrian and his team for being very professional.
Sonia Diaz
Jan 29, 2024
Excellent management and great amenities!
Miche Rae
Jan 29, 2024
I found my dream apartment at the Cortland Brackenridge! Rick Sanchez, the agent who assisted me in renting, was patient, knowledgeable, professional, and committed to ensuring I found the best-fitting apartment. I probably would not have rented with Cortland if it weren't for Rick. I chose the best apartment with fantastic amenities, kind and hard-working staff, and a friendly community.
RUBEN PEREZ
Jan 29, 2024
Susan and her staff were very professional and gave me an amazing experience!
Tereso Ramirez
Jan 29, 2024
Friendly and professional leasing staff! Beautiful property that is clean. If you want to find your forever apartment, live here.
Vanessa Rodriguez
Jan 29, 2024
The location of Brackenridge is perfect for my commute to work and the convenience to The Pearl and Brackenridge park. I have always received the best customer service from the office staff and maintenance. Everyone is quick to help and knowledgeable. I’m happy to call Brackenridge home. Update: still calling Brackenridge home a year later! Best apartment living I have experienced. Thank you to the staff for all you do.
Oliver Donaldson
Jan 29, 2024
Cortland Brackenridge is a wonderful place to live! It is in a quiet, safe neighborhood but still close to downtown and everything you could want and need. The office staff is very kind and responsive and provides residents with everything needed to make the complex feel like home! I would recommend living at Cortland Brackenridge to anybody looking for their next home in San Antonio.
Verified Resident 1219700
Jan 24, 2024
Apartment Ratings
This is a great place to live, the maintenance team is always on top of every request and all the leasing office staff members are kind and helpful. Rent is a little steeper than I am comfortable with, but there are many amenities. There has been a string of break-ins in the area, including some inside the gate.. but nothing for me to be too concerned about yet.
Verified Resident 1217823
Jan 17, 2024
Apartment Ratings
I want to take a second to recognize the incredible maintenance team at Cortland Brackenridge. Adrian has helped me multiple times now and he is the only guy I’ve had in my entire life who took the time to not only introduce me to my apartment but he also took the time out of his day to show me around all the dues and don’ts of the apartment. Period. He even went as far to go ahead and tell me about all the amazing services that he and his team offer, and gave me contact to someone in case I needed additional assistance.I cannot express how impressed I have been by the maintenance team in the short amount of time that I’ve been living here!
Jordan Hughes
Dec 15, 2023
I needed a short term rental for myself and my dogs while our home was getting remodeled. Thankfully I met Rick, who told me about Courtlands 3 month short term leases. Very easy process to move in, get settled, and move back into our home after a few months. The staff is very helpful, Rick's customer service was incredible. Need an apartment? Go see Rick!
Matthew Morales
Nov 25, 2023
Application and move in process was seamlessly done with hardly any issues and came with a few unexpected perks. Very easy and kept in the loop constantly. Communication is next level with a professional team on board. I'd like to give a special thanks to Rick in helping with the transition to my unit. He is a phenomenal agent.
Eze Odimegwu
Nov 20, 2023
I cannot express enough how impressed I am with The Brackenridge community! From the moment I stepped in, I was met with the pure beauty of the surroundings and the incredibly helpful staff. Kristian, the staff member who guided me on a tour of the apartment, was not only knowledgeable about the different floor plans but also exuded a welcoming and positive attitude that made the experience truly enjoyable. The array of amenities at this apartment complex is simply outstanding. The floor plans are not just practical but also offer a touch of luxury, and the pool is an escape from relaxation. The gym looks awesome, and I can't wait to start my workouts there. I'm genuinely excited about the potential of calling The Brackenridge home. I wholeheartedly recommend this apartment to anyone in search of a fantastic place to live. I've already started planning my move, and I'm confident that my family will love every aspect of living in this wonderful community. Kudos to the Brackenridge for creating such a welcoming
Andrea Huerta
Nov 18, 2023
Absolutely love this location! This community has great amenities and great staff!
Christina Farias
Nov 16, 2023
Great location for lots of weekend activities in San Antonio's favorite spots.
Diana Orta
Nov 14, 2023
The Brackenridge community environment is truly stunning, adorned with beauty, and the staff is incredibly helpful. During our visit, Kristen, one of the staff members, guided us on a tour of the apartment, providing detailed information about the various floor plans and amenities. Her joyful expression added an extra layer of warmth to the experience. The apartment complex displays exceptional floor plans that cater to diverse preferences, and the pool is a picturesque haven, radiating beauty and tranquility. Without a doubt, I wholeheartedly recommend this apartment to anyone in search of a welcoming and comfortable place to call home. The combination of a beautiful environment and a staff committed to making your experience memorable makes the Brackenridge an excellent choice for anyone seeking a new home.
Essi Huerta
Nov 14, 2023
Great community and lovely amenities. Great staff also!
Romeo Diaz
Nov 13, 2023
It’s a great place to live, all staff is caring and respect your time. I wouldn’t change our place of living! It’s so close to everything, walking around the area is safe, and so glad it’s pet friendly. The dog park is so convenient for our dog to play, and it’s awesome that food trucks come as well. You really are making a great choice to choose this place as your living. They really make you feel at home here.
Verified Resident 1197505
Nov 8, 2023
Apartment Ratings
Adrian, Coree and Henry completed my service request quickly and efficiently. Very polite and respectful as well. I have never experienced service orders in other residences like this before.
Sean Royse
Nov 6, 2023
Henry, Adrian & Cory did an amazing job at mounting our tv in the bedroom!! They were responsive, quick and super friendly. They mounted the tv in less than 20 minutes, and even taught us how to remove it when the time comes. Thank y’all so much for your hard work and time! -Jamey and Catherine
Jamey Cardenas
Nov 2, 2023
I love living here and I am sad to move in a few months to a new city. The team is so friendly and helpful. Henry and his service team are the absolute best!
Oct 18, 2023
Apartments.com
Adrian Flores went above and beyond. He really helped my friend and I out with her battery. He honestly didn’t have to help us but did out of the kindness of his heart. He taught us something today and we greatly appreciated him for teaching us something very valuable. I’m so glad we chose to live here, anywhere else I know this wouldn’t have happened.
Stephanie Casas
Oct 1, 2023
The staff at Cortland Brackenridge have really made my experience here as comfortable as possible. The office team is quick to help with any questions and are very nice. The service team is on top of all my work orders and maintaining the property. I love that the pool is always clean and clear. The central location can’t be beat.
Sep 29, 2023
Apartments.com
The staff at Cortland Brackenridge have really made my experience here as comfortable as possible. The office team is quick to help with any questions and are very nice. The service team is on top of all my work orders and maintaining the property. I love that the pool is always clean and clear. The central location can’t be beat.
Sep 29, 2023
Thanks for all you do! Great service team and office people. They always say hi and greet you while I walk my dog. The CrossFit gym is nice to have and the pool is relaxing. I’m happy with my choice. Just wanted to say thanks!
Anonymous
Sep 22, 2023
Apartment Ratings
Submitted my maintenance request Sunday morning while the office was closed. Monday morning the maintenance man showed up fixed the issue. He was quick and efficient.
Georgia Peach
Sep 18, 2023
Adrian Flores, one of the maintenance workers, did a great job replacing our ice maker. He was responsive, respectful, and got the job done! Thank you Adrian for your hard work!
Alexis Evans
Sep 14, 2023
Awesome apartment, amenities and location. From move in to getting help moving in my things to my apartment, has been nothing but kindness from the staff. Suaan the Manager even gave my dog a treat and call him by his name. I feel good about my decision moving here since it's been great so far. The area is quiet and close to the Riverwalk.
Sep 13, 2023
Awesome apartment, amenities and location. From move in to getting help moving in my things to my apartment, has been nothing but kindness from the staff. Suaan the Manager even gave my dog a treat and call him by his name. I feel good about my decision moving here since it's been great so far. The area is quiet and close to the Riverwalk.
Sep 13, 2023
Apartments.com
Awesome apartment, amenities and location. From move in to getting help moving in my things to my apartment, has been nothing but kindness from the staff. They even gave my dog a treat and call him by his name. I feel good about my decision moving here since it's been great so far. The area is quiet and close to the Riverwalk. Lovely!!
Sep 13, 2023
Apartments.com
Awesome apartment, amenities and location. From move in to getting help moving in my things to my apartment, has been nothing but kindness from the staff. They even gave my dog a treat and call him by his name. I feel good about my decision moving here since it's been great so far. The area is quiet and close to the Riverwalk.
Anonymous
Sep 12, 2023
Apartment Ratings
Love the dog park . & maintenance man Adrian was super friendly and helpful .
kemberly espinoza
Sep 6, 2023
Pcsing in the military is already hard enough but both Susan and Rick helped me make my transition from overseas to San Antonio so much better! Fort Sam Houston is located 8 mins away from this apartment complex and makes travel time to work super easy!! Not to mention the complex is almost walking distance from all fine establishments 10\10 recommendation!
Amihah Huff
Sep 5, 2023
We’ve lived here about a month and have loved it so far. Rick did a fabulous job getting out lease set up and ready for a smooth move in. Adrian F. and Joe have been awesome and prompt for all of our maintenance needs. The pool is really nice and the community is very peaceful and friendly!
Ava Kowalski
Aug 26, 2023
Adrian Flores provided spectacular service and assistance promptly! Maintenance here is incredible, definitely puts the mind at ease.
Based Thomas
Aug 24, 2023
Henry is the most reliable person on the staff! He is always courteous and patient with all the concerns you may have. Thank you for always taking the time to explain the services that you have performed I greatly appreciate you sir.
moses salas
Aug 23, 2023
Joe is the man! Got my a/c running quick! Very professional and dedicated to get the job done . Thanks Joe !!🙌🏾
Cody Lugo
Aug 22, 2023
I have lived here for three years now. The office staff and maintenance team have been incredible. I am active duty military and every issue I have had, the team has worked to fix it for me in a timely and professional manner. Living here as made my experience in San Antonio infinitely better. Can't recommend this place enough.
Anonymous
Aug 22, 2023
Apartment Ratings
Excellent work provided by maintenance.. Joe we really appreciate your hard work and dedication!
Rolando Barbon
Aug 22, 2023
Joe is very professional, hard working, and dedicated. Thanks for everything Joe.
Jeremiah Reyes
Aug 22, 2023
I have lived here for three years now. The office staff and maintenance team have been incredible. I am active duty military and every issue I have had, the team has worked to fix it for me in a timely and professional manner. Living here as made my experience in San Antonio infinitely better. Can't recommend this place enough.
Aug 22, 2023
I had a leak in my apartment due to my fridge ice maker. I put in a call for maintenance to come check it out and I had a maintenance tech there within an hour addressing the issue and repairing it. This is what I call great service and the place is amazing I really enjoy the location and the atmosphere at this location. Highly recommend
Aug 22, 2023
Rick at court land was absolutely amazing and very prepared to answer any and all questions really really loved the leasing office there! Also beautiful apartments with great amenities
Aug 17, 2023
Apartments.com
Maintenance team constantly goes above and beyond what’s expected and I can’t thank them enough for always being there at odd hours(since that seems to be when everything breaks lol). Couldn’t speak highly enough about them.
Sara Sanders
Aug 16, 2023
The office staff has always been so helpful and pleasant. Henry has been great and very responsive to any issues I’ve had. Definitely would recommend as the mgmt co. seems to take care of not only their people but also their community.
Aug 16, 2023
Apartments.com
The office staff has always been so helpful and pleasant. Henry has been great and very responsive to any issues I’ve had. Definitely would recommend as the mgmt co. seems to take care of not only their people but also their community.
Aug 16, 2023
Lived here for about a year now. Great location. Have been most impressed with the customer service and responsiveness of the staff.
Natalia Cardona
Aug 14, 2023
When I was looking into an apartment living in San Antonio Cortland Brackenridge checked all the boxes. I enjoyed, and still enjoy living at Cortland Brackenridge, that I renewed my contract. Best bang for your buck, centrally located and close enough to downtown SA, near major highway, among other city amenities. Walking distance from great food. Great gym (two stories), resort-style pool. Staff and maintenance teams are top-tier. Great community (students, military). If you are looking for a place to live in SA look no further. Update 8/14/23: Adrian from the maintenance team is amazing! Recently fixed my AC. Submitted a ticket early in the morning (6 am) and AC was fixed by 10 am. Great maintenance team!
Abraham Barron
Aug 14, 2023
Beautiful apartments and the management team is fantastic! Henry is very attentive and always friendly! A great place to call home!
Tiffany Garrett
Aug 11, 2023
It's been about 2 years since I moved in. Each time I have submitted a service request, Adrian and Henry have shown up immediately to answer the request. No matter how small or large the job was. It doesn't matter how late it is; they will contact you to figure out what is going on and make certain you are well. Also, after request is completed, if you encounter them on the grounds, they will ask you if everything is continuing to work for you. Plus they are all so friendly as well as knowledgeable about the buildings inside and outside. It has been an awesome experience. ES
Aug 11, 2023
Apartments.com
Henry is spectacular, 100% dedicated to his work, everything is very clean, it is a highly recommended place to live
Laura Villarreal
Aug 11, 2023
Beautiful apartments, and the management and maintenance team are awesome! Henry is very attentive and always friendly! It’s a great place to call home!
Aug 11, 2023
Apartments.com
Beautiful apartments, and the management and maintenance team are awesome! Henry is very attentive and always friendly! It’s a great place to call home!
Aug 11, 2023
It's been about 2 years since I moved in. Each time I have submitted a service request, Adrian and Henry have shown up immediately to answer the request. No matter how small or large the job was. It doesn't matter how late it is; they will contact you to figure out what is going on and make certain you are well. Also, after request is completed, if you encounter them on the grounds, they will ask you if everything is continuing to work for you. Plus they are all so friendly as well as knowledgeable about the buildings inside and outside. It has been an awesome experience. ES
Aug 11, 2023
Great place, pricing is a little stiff but worth the amenities. Henry from maintenance is awesome and very helpful.
Mary Mojica
Aug 10, 2023
Henry and the maintenance team are always doing a Fantastic job. They fix everything right on the spot and keep the property nice and clean. I definitely recommend moving here!
Chelo Rodríguez
Aug 10, 2023
Wow! I’ve never seen the breezeways so clean. Thanks Joe for pressure washing it sure does make a difference, you are appreciated.
James Wells
Aug 10, 2023
Henry is a great maintenance guy he keeps up with the property & pool. He's has this property in great condition. Always goes above with great expectations. Property is very well maintained.
Lisa Ramirez
Aug 10, 2023
Living at Brackenridge has been the best apartment living I have experienced so far. The resident events are always fun, giving me a chance to meet new friends. I love having the options between the two 24 hour gyms, especially since I don’t have to leave my home late at night. Management has gone above and beyond since the moment I moved in. They even helped with watering my plants while I was out of town! The service team is quick and on top of any orders I have submitted, though it hasn’t been many. They are always kind and my dogs love them since they carry treats on them. I will definitely be renewing my lease when the time comes! Update: renewal just came around and Kristen and Susan were on top of it the whole time! I am so glad to continue calling Brackenridge home!
Lily F
Aug 10, 2023
The team in the leasing office have been the easiest people to work with during my application process. I needed to get into a new apartment quick, and the enter team was helpful and friendly. I truly appreciate all they did to help me!
Aug 9, 2023
The team in the leasing office have been the easiest people to work with during my application process. I needed to get into a new apartment quick, and the enter team was helpful and friendly. I truly appreciate all they did to help me!
Aug 9, 2023
Apartments.com
Came to check out the complex, I received great hospitality from the staff! Rick made us feel very welcomed and was sure to answer all of our questions! Super modern and beautiful apartments.
Aug 8, 2023
Apartments.com
Joe came to our unit and fixed our issue the fast, he was very friendly and helped us understand how to avoid having the same issue over and over again. Joe is awesome!!
Elite Contractors
Aug 8, 2023
Henry is a great team player he always helping the team out with whatever needs to get done. He takes no short cuts when getting it comes down to fixing the problem. He is a great team player & great at his job!
Anonymous
Aug 7, 2023
Apartment Ratings
A beautiful apartment complex with great amenities. Located in a nice area and the staff is amazing, especially Rick!
nazarine ramirez
Aug 7, 2023
Maintenance has always done well taking care of orders promptly. Adrian is great and fixed my A/C in no time! Much appreciated
Cameron P
Jul 26, 2023
Great place to live so far, definitely friendlier neighbors than my last apartment. And the staff are very professional. One of the maintenance guy Adrian even stopped to lmk I had a flat tire which was awesome of him otherwise I would of been late to work he even offered to help change it, a real class act!
Brandon R
Jul 24, 2023
Such a beautiful community with a very helpful staff. The office team is welcoming and the maintenance team is fast and helpful. You will not regret calling this place home!
Arnella Mondragon
Jul 23, 2023
Rick helped us find our new home and this place has everything I especially love the pool! The community is quiet and lovely. I love it here! I’ve lived here almost a year and it’s still so amazing Rick is the best he’s very attentive and has helped us with all our questions!
Faith Rangel
Jul 21, 2023
Henry De Alejandro He goes above and beyond. He is the best maintenance guy I have ever met. The property is very clean and beautiful that I have ever live at . I high recommend to live here.. Cortland Brackenridge the place to live!!!
Angel Garza
Jul 19, 2023
We truly appreciate the maintenance team here at Cortland Brackenridge; Henry, Adrian, and Joe are a phenomenal team. They are continuously courteous, respectful, and helpful. We would recommend this complex for the maintenance team alone!
Katie
Jul 19, 2023
Henry is the BEST! Having such a responsive maintenance team that goes above and beyond to meet my needs is one of my favorite parts about living here. I highly recommend this living community if you are looking for a clean, quiet, and safe home in San Antonio!
Annie Dixon
Jul 19, 2023
We moved in about a month ago and have had a great experience! Rick was very helpful right from the beginning with a tour and helping us with our lease signing. Henry from maintenance made it clear residents are their priority and it shows. We had an issue with our a/c not being as cool as we thought it should be and Henry got on our request within 15 minutes and had Adrian come out to take a look. A few minutes later Adrian found the problem and everything was fixed! Throughout this whole process everyone was extremely friendly. I've never lived in an apartment with such responsive office staff and maintenance. Glad to have found Cortland Brackenridge!
Melissa C
Jul 14, 2023
The employees are so amazingly friendly and helpful! I had to find an apartment in a pinch and they were so helpful through the whole process and made it stress free. Kristen and Rick answered all of my questions and were so accommodating. Henry gave me a walk through the day after I moved in. I’ve never lived in a place that does walk through’s and it was so helpful. Henry and his staff were also amazing and helped with everything I needed to make my move in seamless as well. While I love the unit and the location, the staff make this property really feel like home.
Jun 27, 2023
Apartments.com
I stopped by to tour this community and was met by the friendly leasing staff. The community is beautiful and the staff were more than helpful with answering all my questions! I love the location, which is right by the pearl. This is definitely at the top of my list! Totally recommend them to check out.
Jun 27, 2023
Apartments.com
I stopped by to tour this community and was met by the friendly leasing staff. The community is beautiful and the staff were more than helpful with answering all my questions! I love the location, which is right by the pearl. This is definitely at the top of my list! Totally recommend them to check out.
Jun 27, 2023
The employees are so amazingly friendly and helpful! I had to find an apartment in a pinch and they were so helpful through the whole process and made it stress free. Kristen and Rick answered all of my questions and were so accommodating. Henry gave me a walk through the day after I moved in. I’ve never lived in a place that does walk through’s and it was so helpful. Henry and his staff were also amazing and helped with everything I needed to make my move in seamless as well. While I love the unit and the location, the staff make this property really feel like home.
Jun 27, 2023
The maintenance guys here are amazing. They drove all the way to Austin Texas to pick up a air conditioning compressor in order for same-day maintenance guarantee. Henry and Joe are courteous and truly want to help the tenets. So thankful for them 10 out of 10.
Jacob Nicholson
Jun 24, 2023
The employees are so incredibly friendly and helpful! I had to find an apartment in a pinch and Kristen and Rick were so helpful, responsive, accommodating, and welcoming. Henry gave me a walk through on my first day. I’ve never lived anywhere that gives you a walk through and it was very helpful! Henry and his team were so awesome and helped me with everything I needed upon moving in. While I live my unit, the location, and amenities, the employees definitely make this feel like home.
Christina Hernandez
Jun 24, 2023
I stopped by to tour this community and was met by the friendly leasing staff. The community is beautiful and the staff were more than helpful with answering all my questions! I love the location, which is right by the pearl. This is definitely at the top of my list! Totally recommend them to check out.
Anonymous
Jun 23, 2023
Apartment Ratings
I really enjoy living here. The staff always meets my needs. Quiet, clean community. I like the raffle give aways the complex holds. My good boy todo loves to win
Arnella Mondrogon
Jun 22, 2023
Dope experience! They're the best. Especially Joe🖤
Brittany Valdez
Jun 21, 2023
Joe Montez was hands down the best I’ve dealt with in this community. Took care of my needs in a professional timely manner. 5 star service for sure.
Aracelis Morales
Jun 19, 2023
Joe Montez did a FANTASTIC job fixing my toilet and doing some repairs around the house. Thank you so much!
Jocelin Stevens
Jun 19, 2023
Joe Montez- thank you for your quick response to my maintenance call and being so understanding. Your service is great and I hope to get you on my next service call (if needed)
Rosemarie Flores
Jun 19, 2023
I absolutely love living here ! It’s such an amazing community. The place is always so nice and clean & joe goes above and beyond ! he’s always so friendly and is quick to answer any issues I may have ! My last apartment’s maintenance was horrible so I appreciate all the hard work joe does ! I plan on this place being my forever home !
Chinaa Alexis
Jun 19, 2023
Joe was absolutely fenomenal! Took care of the maintenance issues I had with my unit promptly and professionally. Thank you Joe for answering my questions respectively.
vanessa acevedo
Jun 19, 2023
I came across Brackenridge while leaving a tour from a nearby complex and was pleasantly surprised by my visit! Kristen was nice and knowledgeable and made the tour enjoyable. The community was in great condition, and the unit we toured was clean and obviously ready for move in. We won’t be moving until this Fall, but will definitely be staying in touch with the Brackenridge staff to lease in the future.
Jontay Donaldson
Jun 19, 2023
Thank you for being kind and so helpful and very knowledgeable. I would definitely refer Joe Montez to other.
LaShia Bay
Jun 19, 2023
The maintenance team here is amazing!! I want to thank them for cleaning the breezeways. Joe from the maintenance team is very nice.
Lovely LaBria
Jun 19, 2023
I toured this place this past weekend, and the location is perfect and the amenities are very nice and clean. Overall great apartment complex! This is my top choice at the moment.
Morgan Runner
Jun 16, 2023
Definitely recommend Cortland Brackenridge. From the moment I toured, Kristen was so helpful and knowledgeable which made applying really easy. Any questions I had were always answered quickly by the staff and moving in was a breeze. I love the property and location also! The staff here has been nothing but helpful since I’ve moved in and I love it here! Glad to call this place home!
Gabriela Hernandez
Jun 16, 2023
I am absolutely joyful to be a resident at Cortland Brackenridge. Especially want to shout out to their service manager, H. DeAlejandro for coming right away when my toilet water pipe had "accidentally" disconnected and he helped me repair the problem right away! He wouldn't accept my tip money and had a smile on his face the entire time. Please give him a raise. Also K. Farias made my move in from day 1 pain free, smooth and one of the best experiences I've had. She was ready with an answer to any of my questions. She definitely embodies the Cortland Brackenridge's reputation for the best customer service! The service you get here makes me want to never leave. P.S Adrian Flores thank you for helping me touch up the bathroom, post-crisis!
Virginia Yu
Jun 8, 2023
Adrian came and fixed my shower that had severe water damage, and it looks brand new. I really appreciate him for taking the time out of his day to come do a superb job in my apartment.
Caleb Crawford
Jun 7, 2023
Resident 4+ years. Overall safe and very convenient location. Amenities are nice and well kept, I am a frequent user of the community pool, grills, gym, and dog park. The best part is the maintenance crew, they are extremely professional and responsive.
Irma Mz
Jun 5, 2023
While recently touring a variety of properties, Cortland Breckenridge stood out, mainly because of the responsiveness of the staff. I chose to go to a different part of town due to the convenience to my work location. But had it not been for that, Cortland Breckenridge would’ve been at the top of my list! I had many questions and made several phone calls to the staff, in particular, Kristen. She was super responsive and answered all the questions I had. I almost thought she was going to get tired of me, but she was always friendly and understanding of my concerns. If you’re looking for a downtown location, please visit this property. You will not be disappointed!
Jun 1, 2023
Apartments.com
I lived at Cortland Brackenridge for over 2 years and my experience was the best I’ve had in an apartment! I had a top floor unit, and the space was perfect for me and my dogs. The dog park is huge and always clean. I love that the dog wash station was always available and stocked with soap. The service team was on top of all of my requests and tackled any issues I had. The leasing staff was always friendly and greeted me by my name. They always offered resident events with free food and drinks! I highly recommend Cortland Brackenridge when looking at downtown living.
Anonymous
May 26, 2023
Apartment Ratings
Adrian is great! He is prompt to arrive after I place my work orders. He’s very courteous and always fixes my problems. If he sees anything else that needs repair, he fixes it after completing the first repair. You should give him a raise. I think he is the best maintenance personnel on the property.
Nancy Weaver
May 26, 2023
Great apartments with the perfect location. The work orders are always done on time and management is quick to solve any concerns. I highly recommend these apartment homes.
Jesus Guajardo
May 22, 2023
Management is great and always greets me with a smile when I arrive for my packages. They have been extremely attentive from the time I moved in, to my renewal. The maintenance team does a great job at keeping the community clean and get requests handled quickly. Great community to call home.
Kaleb Petetreit
May 22, 2023
Every maintenance request has been met, Adrian Flores is very professional and courteous, office ladies are very helpful, nice and they listen, grounds are kept clean. Overall my experience living here has been satisfying. I would recommend this place to anyone.
Monica Carrizales
May 18, 2023
Every staff member I have interacted with has been great! They have answers for all my questions and a lightning fast response to any issues.
May 15, 2023
Apartments.com
Management is great and real easy to work with. Community is well kept. Love it here.
Mitchell Spurlock
May 11, 2023
I absolutely love the apartments here, it is perfect for my little family. the community is always so clean. The management is on top of everything. Highly recommend!!
Belle Spurlock
May 11, 2023
When I was looking into an apartment living in San Antonio Cortland Brackenridge checked all the boxes. I enjoyed, and still enjoy living at Cortland Brackenridge, that I renewed my contract. Best bang for your buck, centrally located and close enough to downtown SA, near major highway, among other city amenities. Walking distance from great food. Great gym (two stories), resort-style pool. Staff and maintenance teams are top-tier. Great community (students, military). If you are looking for a place to live in SA look no further.
Ab Barron
May 2, 2023
I moved all the way from Canada to Cortland Brackenridge last year. Kristin definitely made an impression on me and was a huge help through the whole process! Rick has also been extremely helpful with the day-to-day since I've been here. They're the best duo in town!
Trevor Pickett
Apr 29, 2023
I have had the privilege of living here the last year and it has been amazing. I moved here from another state and CB instantly felt like home. CB staff are always friendly, professional, timely and feel like family. They take good care of the residents and look out for us. It is in a great location, a beautiful well kept property, safe and they have a host of fun events. Great gym too, when I manage to make it there or to the yoga classes that they offer. So grateful that I picked CB to live when I moved to Texas!
Apr 28, 2023
Apartments.com
Brackenridge is the place to live. Location, location, location. I love that's its quiet and by a residential area but by downtown. Susan, the Manager has been so helpful when It comes to any of my questions. No matter what time it is, Susan responds quickly. Thank you for making this a peaceful place to live.
Asuncion Gamez
Apr 27, 2023
The staff’s professionalism is second to none! Susan was instrumental in helping us identify what worked for our family. She’s a true professional!
Jeff Medina
Apr 27, 2023
Henry and the maintenance team are great, always respond and sort out any issues.
Rachel Quenby
Apr 27, 2023
I moved to Cortland Brackenridge by accident. I was in a transitional point in life and I needed somewhere to live asap. It was a serendipitous accident that I choose this community. With all the apartments in this area, I had MANY choices. I have renewed my lease for the 3rd time (remember, this was supposed to be a transitional, short term spot), the community is great! my floor plan is a very nice size, the amenities are nice, the location is great and fun! but what sets this community apart is the management and maintenance staff. ALWAYS ALWAYS ALWAYS attentive, professional and nice. I need to move on, but not sure I want to!!
JoAnn Flores Montez
Apr 27, 2023
Henry from the maintenance team and the rest of the crew do a fantastic job keeping the property maintained & take care of my work orders. Great staff and beautiful complex.
Juan Tamez
Apr 27, 2023
Great staff, awesome maintenance team that’s willing to help ASAP. Have lived here for years.
Hailey Wilson
Apr 27, 2023
Clean community, good location & amazing staff, they are always friendly and helpful especially Kristen! Definitely recommend this apartment complex, 10/10!
Mercedes Selena Villarreal
Apr 27, 2023
Kristen is so knowledgeable on the floor plans and community here. I love how clean the property is!
Cassie Gonzales
Apr 27, 2023
I had the opportunity to tour this beautiful apartment complex. It was very well maintained and Rick up front was super helpful. The staff was eager to greet me and they have a Starbucks coffee bar! They are in my top 3 choices at the moment!
Cano Elí
Apr 27, 2023
Great location! The community is located to the best restaurants, old and new, and areas to spend time outdoors. My dogs and I appreciate the dog park that is always kept clean. My move in process went very smoothly thanks to the leasing staff. The maintenance team has been a big help as well helping us get settled in our new home.
Apr 27, 2023
Apartments.com
Beautiful is all I can say. My expectations were meet and expanded once I had the Cortland Brakenridge community/family experience. I feel better knowing I can live in a community where the management team has kept my best interest their top priority. Whether it comes to lease agreements or pet policies I can truly say home is where the heart is. True Texas hospitality at its finest. The best apartment complex in the area. Property manager Susan makes the experience memorable
John 5Fi
Apr 26, 2023
I had a great experience living there for 4 years, the staff is awesome, especially Susan, she’s always helpful and acknowledges everything, highly recommend this place 🤘🏽
Jorge Rivero
Apr 26, 2023
The property is very well kept, the pool is amazing, and the dog park is superb. Adrian and his service team are very quick to respond to all service needs and would recommend Cortland Brackenridge apartment complex to anyone whose looking for a great place to live.
Pearl Moran
Apr 26, 2023
Henry the maint guys is always on top of work orders . keeps the place looking good . And also Susan is very helpful when I need her help. Great place to live. I call this my home sweet home! Good job!!
Maria Garcia
Apr 26, 2023
This is a great place to live. Manager Kristen is professional and is always able to answer any questions I may have. This community is a fun place to live and offers yoga class on Saturdays. The pool is amazing with a cool zen garden. The club house is clean and just a cool place to hang out or drink coffee. Yes I recommend Cortland.
Lauren Donaldson
Apr 26, 2023
Beautiful is all I can say. My expectations were meet and expanded once I had the Cortland Brakenridge community/family experience. I feel better knowing I can live in a community where the management team has kept my best interest their top priority. Whether it comes to lease agreements or pet policies I can truly say home is where the heart is. True Texas hospitality at its finest. The best apartment complex in the area
Larissa Gutierrez
Apr 26, 2023
I love this place very nice apartment complex Henry is a very nice men.He is always on top of every maintenance thanks for always helping out. 💯💯💯 recommended
Jennii-m Renee
Apr 26, 2023
Henry I really recommend this place to live Henry is all ways on top of everything very good service he is just a call away 24/7
Erasmo Garza
Apr 26, 2023
Henry is a amazing maintenance he always does a great job , this place is amazing I really recommend!!
Tati Sanchez
Apr 26, 2023
I love this place really recommend coming here service was great 😊 Henry is the best maintenance man ever
Odalis Maes
Apr 26, 2023
Beautiful is all I can say. My expectations were meet and expanded once I had the Cortland Brakenridge community/family experience. I feel better knowing I can live in a community where the management team has kept my best interest their top priority. Whether it comes to lease agreements or pet policies I can truly say home is where the heart is. True Texas hospitality at its finest. The best apartment complex in the area
Larissa Gutierrez
Apr 26, 2023
Beautiful apartment complex. Adrian and the maintenence team are great to respond to work orders. Love the dog park and very clean grounds. It's very convenient to near by stores, events and downtown. Thanks for your work well done. Nidia Garcia
Nidia Garcia
Apr 25, 2023
I like the location of the apartments. The front lobby is always clean and the front desk/office people are very welcoming. The amenities are high quality. Maintenance completes their works orders in a quick speed!
Elesa Ramirez
Apr 25, 2023
Highly recommend Cortland Brackenridge for its modern apartments, friendly staff, great amenities, and convenient location. 5-star living experience!
Ana Lilia Sanchez
Apr 25, 2023
Thank you to Richard and the maintenance team for always being professional and courteous to my needs...I strongly suggest brackenridge Cortland apartments as your next home..
Jennifer Cordoba
Apr 25, 2023
I highly recommend Cortland Brackenridge for its modern and spacious apartments, friendly and professional staff, excellent amenities, and convenient location.
Mario Sanchez
Apr 25, 2023
Awesome place to live. Place is nice and clean, exercise area very nice. Adrian Flores and his team do a great job with everything that needs to be worked in.
Hermilla Martinez
Apr 25, 2023
Henry the maintenance guy is very professional. He is always on top of his job Also Susan is very helpful when I need her help! Love living here! Great place to live.
Gabrie Paniagua
Apr 25, 2023
Beautiful property, love the staff and management. Staff member Susan Gutierrez was a major help to helping me find my ideal apartment. Will definitely be staying with them for the near future.
Alaizha Pontiff
Apr 25, 2023
I had great experience with everyone at Cortland Brackenridge, they were all very professional and attentive, especially the maintenance team!! Thank you Cortland Brackenridge!
Elena Gutierrez
Apr 25, 2023
The location of Brackenridge is perfect for my commute to work and the convenience to The Pearl and Brackenridge park. I have always received the best customer service from the office staff and maintenance. Everyone is quick to help and knowledgeable. I’m happy to call Brackenridge home.
Oliver Donaldson
Apr 25, 2023
Maintenance team is amazing here! The community is well kept and the amenities are great. Plus you can’t beat the location and price! Love it Here!!!
Lazaro J Castellanos
Apr 25, 2023
I was visiting a friend at the courtland brackenridge and I was very impressed with the complex. it is very well kept. within my visit my friend had an issue with the AC. After calling in the issue, Adrian showed up. Again impressed with the response time. Adrian was very cordial and professional. looked into the matter, fixed the issue and made sure we were satisfied and made sure if we needed anything else do not hesitate to call him. I'm impressed and like the fact that he did not seem bothered very good personality. Thank you
Elizabeth Rodriguez
Apr 25, 2023
The staff is very friendly and helpful. This place is kept maintained and the maintenance team is awesome. Henry is always there when we need him. Great location and highly recommend.
Vanessa Lopez
Apr 25, 2023
Maintenance team is amazing here! The community is well kept and the amenities are great. Plus you can’t beat the location and price! Love it Here!!!❤️
Areli Garza
Apr 25, 2023
In my profession, I have seen multiple apartment complexes. This property by far is so beautiful and clean. The employees are absolutely amazing and extremely friendly!
Jessica Gonzalez
Apr 21, 2023
We just moved into these apartments less than 3 months ago and we have been so pleased with all the office and maintenance staff! Adrian went above and beyond to help us get settled in-whether it was hanging stuff, fixing our light switch or checking our A/C. Henry and Richard have also been so helpful in helping with whatever we needed. We can’t say enough good things about them and how they have made us feel at home!
breanna Moore
Apr 21, 2023
Absolutely beautiful community close to downtown and great access to many highways. Susan, Henry and the rest of the team take such good care of us and always have community looking great! Really enjoy all the events they have and appreciate the food trucks on the days cooking is out of the question. 10/10 recommend!
Nancy Hernandez Cardenas
Apr 20, 2023
Greatest front office staff ever especially Susan. Henry, Richard, and Adrian keeps Maintence rolling super smoothly.
Fletcher Johnson
Apr 20, 2023
Complex stays super clean. The front office stay are spot on with event planing. Henry and the Maintenance team complete services the same day!
Fletcher Johnson
Apr 20, 2023
We just moved into these apartments less than 3 months ago and we have been so pleased with all the maintenance staff! Adrian went above and beyond to help us get settled in-whether it was hanging stuff, fixing our light switch or checking our A/C. Henry and Richard have also been so helpful in helping with whatever we needed. We can’t say enough good things about them and how they have made us feel at home!
breanna Moore
Apr 20, 2023
I love living at Cortland Brackenridge! The front office and staff are quick to assist and I love the location of my building. It’s nice and quiet and It’s perfect for my plants! The amenities are always clean and the maintenance team is always quick to respond. The quality of work they do is awesome and it shows.
Apr 20, 2023
Apartments.com
Great place. The staff is very nice and helpful. The dog park is a plus for all those who have pets. The pool is also something that makes this place stand out.
Apr 20, 2023
Apartments.com
I’ve been here for 3 years now and I absolutely love it here! The outdoor spaces are the best in San Antonio
Apr 20, 2023
Apartments.com
Great place to live. Management really cares. The maintenance crew is always responsive and fast. I would recommend this as a home to anyone.
Mike Casbygd
Apr 19, 2023
I am very pleased with the customer service I received from Kristen. I had several questions about the property after reviewing it online and she was very pleasant and knowledgeable. My call wasn’t for myself but a client of mine that I had moving to the San Antonio area and wanted to live near downtown. Kristen was very well-versed with the community as well as the process to apply. I look forward to all future conversations with this staff!
Vanessa Jones
Apr 19, 2023
I have enjoyed living at Brackenridge apts. The front staff is quick with resolving any issue. Free coffee and hot chocolate too is a amenity plus. The location though is the best. It's close to my downtown and pearl which has a winery. It's quiet here and behind there is a residential townhouses. Great maintenance. Keeps the apts clean!
Apr 17, 2023
Apartments.com
I have lived here for over a year and have to say its been great. My neighbors are friendly and the front office staff are friendly. They have cool food trucks and gatherings for us. My dogs love the dog park.
Apr 17, 2023
Apartments.com
I have lived here for over a year and have to say its been great. My neighbors are friendly and the front office staff are friendly. They have cool food trucks and gatherings for us. My dogs love the dog park.
Celeste Gutierrez
Apr 16, 2023
The apartments are a perfect location. Right by downtown and the Pearl. The front desk people are speedy when getting my application done and were high quality customer service. The maintenance are quick and left my apartment clean after they finished my work order. Nice amenities and pool. Pretty impressed so far.
Anonymous
Apr 14, 2023
Apartment Ratings
I have enjoyed living at Brackenridge apts. The front staff is quick with resolving any issue. Free coffee and hot chocolate too is a amenity plus. The location though is the best. It's close to my downtown and pearl which has a winery. It's quiet here and behind there is a residential townhouses. Great maintenance. Keeps the apts clean!
Anonymous
Apr 14, 2023
Apartment Ratings
I like the location of the apartments. The front lobby is always clean and the front desk/office people are very welcoming. The amenities are high quality. Maintenance completes their works orders in a quick speed!
Anonymous
Apr 12, 2023
Apartment Ratings
These apartments are a convenient location. The front desk is quick with their responses and very helpful. The maintenance are speedy and do a amazing quality of work. The amenities are super nice and clean. My building is quiet by the residential area.
Anonymous
Apr 12, 2023
Apartment Ratings
This is a fantastic place to live. The grounds and apartment are beautiful. The staff seems genuine (which, as you probably know, is rare), and they often plan events for the residents that are surprisingly well-attended. I have met people who have lived in this complex since it opened, and I’m not surprised they’ve stayed!
Becky Kahane
Apr 7, 2023
Adrain thank you for being a great maintenance guy. You made me feel comfortable with letting you handle the issues and ticket we put in. Thank you for great response time! Google Cortland Brackenridge
Arturo Medina
Apr 5, 2023
Shout out to the maintenance men Adrian and Henry went to go visit a friend and got lost and they helped me, very nice and considerate of them to help me out thank you!!
Roxanne Castillo
Apr 5, 2023
I have lived in many different apartment complexes and this one takes the cake. You really get what you pay for. Staff are always kind and friendly, they are quick to resolve issues and very honest and transparent when it comes to questions or concerns. The community is also very friendly. Every is just so nice and welcoming. The staff really understand the meaning of customer service. Highly recommend making Cortland at Brackenridge your new home. You will not regret it!
Anonymous
Apr 4, 2023
Apartment Ratings
Love the dog park .
kemberly espinoza
Apr 4, 2023
The Brackenridge community setting is awesome. It is very quiet, the staff is very communicative and offers solutions to any situation that arise. The team response is so speedy and that ensure full trust within the community. The staff is always so attentive to assist the residents. The maintenance staff is always around the community so everything is always on point. A very trustful, honest team that is on the go to make sure residents are satisfied. K, R and S thanks a lot for the outstanding opportunity of offering your dedicated assistance as always.
Cyran Howell
Apr 4, 2023
These are great apartments in a great area. They are modern and have very few if any issues, but the maintenance and office staff are always friendly and quick to respond to those issues. I love being here and love how quick and responsive the management and maintenance group is awesome and they work hard at helping all tenants with any issues. This is a top tier apartment complex and i highly recommend.
Mario Mendez
Apr 4, 2023
Cortland Brackenridge does a commendable job of ensuring their residents can live a peaceful, worry free life. I don't have to worry about anything and when something does come up, they take care of it immediately. I can recommend this place to anyone I know as a great place to live. Come be my neighbor!
Rudy Castillo
Mar 30, 2023
Highly recommend this property. I took the tour of a floor plan I had in mind, and immediately loved it, I would like to thank the staff, specifically,Kristen for her patience and kindness, I will now, be moving in within the next 3 weeks....
Michael Valenzuela
Mar 16, 2023
I stopped by the leasing office and had a tour today with Rick. He was eager to show me multiple unit floorplans and made sure that all my questions were answered. The outside is very well kept and the community seems quiet and friendly.I even got to meet the maintenance team supervisor! The leasing team and manager seem very welcoming and they are totally at the top of my list.
Anonymous
Mar 15, 2023
Apartment Ratings
Visited this location recently & loved the experience I had with Rick. Very knowledgeable young man. He was very polite, friendly, and knowledgeable. I felt very comfortable. He answered all the questions I add. The complex itself was gorgeous and clean.
Clarissa Cervantez
Mar 13, 2023
The staff at Cortland Brackenridge- both the office and maintenance- are the reason I choose to continue calling Brackenridge my home. They are quick to help and do it with a smile. They truly care about this community and it shows.
Anonymous
Mar 2, 2023
Apartment Ratings
The front office people are very Friendly and they will guide you of what you need.also the maintenance people are a awesome team!
Edward Baltazar
Mar 1, 2023
I really enjoy living here! The maintenance and leasing team are amazing and the community is well kept.
Miledy Garcia
Feb 25, 2023
I recently stopped by this community and was instantly greeted by a friendly staff with a smile! I could tell they truly cared about finding the perfect 1-bedroom for me. The community was very well maintained and clean. I loved the pool and gyms. I definitely recommend stopping by.
RJ Garza
Feb 23, 2023
The staff here is very welcoming and shoutout to Susan for always helping me out with my apartment needs🙌🏼
Alaizha Pontiff
Feb 22, 2023
This is an absolutely beautiful community that is also so peaceful, the epitome of luxury living. With the helpful leasing staff and maintenance, you can’t go wrong.
Elesa Ramirez Guajardo
Feb 21, 2023
I love the pool and the CrossFit gym here. Saves me money instead of paying for a gym membership. The office people are welcoming. The guys that work maintenance help out a lot with anything you need. Oh and they have free Starbucks coffee!
Feb 21, 2023
Apartments.com
Apartment complex is clean and well maintained. The staff are very responsive to customer questions and requests. They also have customer get togethers that enhance the apartment community. I appreciate their outreach to the complex.
Dwight Hollon
Feb 20, 2023
Toured this property recently and absolutely loved it. The community is very beautiful and has great amenities. Everyone in the office is extremely kind and welcoming. If you have time definitely stop by for a tour.
Feb 15, 2023
Apartments.com
Love these apartments and how many events they have. Today they had a Valentines party and last week they had a food truck. Not to mention their cluhouse is beautiful, pool is amazing and the dog park is huge!! People living here are friendly and the staff is sweet. Recommend you live here.
Feb 15, 2023
Apartments.com
I will start with this review by mentioning the staff at Brackenridge. They always greet with a smile and have special treats in the office. Management actually care and service team get your work orders on time. The team takes care of my needs asap and so helpful. Love this home thanks to them.
Feb 15, 2023
Apartments.com
Staff is super friendly and the maintenance team is top notch!! Relaxing by the poolside today since the sun is finally out. Might start up one of the grills!
Feb 15, 2023
Apartments.com
I stopped by to tour this community and was met by the friendly leasing staff. The community is beautiful and Rick was more than helpful! I love the location, which is right by the pearl. This is definitely at the top of my list! Totally recommend them to check out.
Villa Kristiana
Feb 13, 2023
I've had a wonderful experience living at this community the last 2 years. The property is well maintained and the staff is attentive, professional and personable, I'venever seen anyone on staff with a bad attitude. That says alot for the management here, I love it and appreciate it! They care about their residents and always respond quickly. I look forward to the rest of my time at this beautiful property.
Anonymous
Feb 10, 2023
Apartment Ratings
Beautiful property! Amenities are well-maintained. If there is ever any issue, there's a maintenence man named Mark who always does an excellent job. I've lived in other complexes where it can take days to get repairs done, so it's kind of a big deal for me when I can get repairs done the same day, whether it's day or night. Great complex! I highly recommend it!
Anonymous
Feb 9, 2023
Apartment Ratings
The community is well maintained and managed by people who you can tell truly care about helping their residents. The pool area is so nice and always clean. The two 24 hour gyms help save me money on a gym membership. Monthly resident events gave me the opportunity to get to know the office staff better and connect with my neighbors. Highly recommend seeing the community in person.
Anonymous
Feb 9, 2023
Apartment Ratings
I stopped by for a tour over the weekend and was amazed at how well the community is kept. The landscapers were there and made the place look beautiful. I really like the location and that it was gated throughout. If you get a chance stop by to check them out.
Jan 28, 2023
Apartments.com
I Love this complex one of my favorite apartments, maintenance team & front office staff are amazing!
Enrique De Alejandro Jr.
Jan 6, 2023
Such a beautiful community. Absolutely love it. The leasing team was great and super friendly. They were able to answer all of my questions. Definitely would recommend to friends/family.
Dominique Villa
Jan 5, 2023
Susie, is wonderful and courteous! She is very professional and attentive and knowledgeable! the area is very well maintained and taking a tour of the grounds was an e spectacular experience!! I recommend this place 100%.
Sylvia Campos
Jan 5, 2023
Great place to live! Well maintained property and excellent service when repairs are needed.
Erin Durocher
Jan 4, 2023
I've been living here for one year now and I can confidently call this place my home. I was not able to tour in-person before signing, but the managers were very accommodating, and FaceTime/sent pictures throughout the whole process. They were so patient and helped me find the perfect floor plan (first floor, big patio, and kitchen island). I am absolutely in love with my space, the layout, and this neighborhood. Benefits: - Quiet neighborhood - Close to restaurants (walking distance) - Close to grocery stores (walking distance) - Close to the military base (10 minutes drive) - Right next to a big park/walking trail Cherry on top: - Apartment pool/patio area is luxurious and clean - Monthly events (poolside yoga, food trucks, and random donut/pizza days) - Amazing front staff (Rick is always available to answer questions and always in a bubbly, happy mood) - Amazing maintenance team (Henry is on top of it with fixing everything from a leaky sink, washing machines, and the AC). I put in a work order and get im
Leslie Diep
Jan 4, 2023
Clean apartments..well maintained property.. would definitely recommend to any renter.
Frank Mendez
Jan 4, 2023
Maintenance team is amazing here! The community is well kept and the amenities are great. Plus you can’t beat the location and price!
Hnry DeAlejandro
Jan 4, 2023
I cannot speak highly enough of leasing consultant Rick. He was extremely helpful and friendly. He made the touring experience very stress free!
Ariana Hale
Jan 4, 2023
Courtland Brackenridge have communicated very well and been very helpful. The apartment was also very nice and clean.
J Perry
Jan 4, 2023
The entire staff is incredible. Everyone makes you feel like family. They are friendly and helpful.
James Battle
Dec 17, 2022
Clean and courteous: The Maintenance team of Henry, Adrian, and Mark are professional, courteous, and extremely responsive. There is always a smile when you walk in the front office from Rick and the management team is eager to help.
P.J. Virostek
Dec 17, 2022
So I had an issue with our kitchen sink and was able to have maintenance come in pretty fast to have it running! I love the staff at the front they’re always willing to help me out and maintenance team is friendly! Super happy here!
Chaat Family
Dec 17, 2022
When my wife and I were looking for an apartment, we searched all around Alamo Heights and other places close to JBSA. We were getting very frustrated until we came here to look. We felt at home here and were anxious to move-in, especially after meeting all of the office and maintenance staff. And after almost three years we are still very happy with our decision. Very special kudos to Henry and his maintenance crew. They keep the grounds and facilities very clean and are very responsive to any and all maintenance issues. Plus they are always greeting the residents and will answer any questions that you might have about any apartment and complex facilities. There's a reason for all the 5-star ratings by the residents; because Cortland Brackenridge staff and facilities deserve them!
David Pate
Dec 16, 2022
Clean and courteous: The Maintenance team of Henry, Adrian, and Mikey are professional, courteous, and extremely responsive. There is always a smile when you walk in the front office from Rick and the management team is eager to help.
P.J. Virostek
Dec 16, 2022
Mark is one of the best staff members there. He is very friendly, kind and professional. He is willing to go out of his way to fix the problem no matter how late it is. He always waves and has a smile on his face while driving around with his cart. If you need any work done, I would definielty request Mark.
Anonymous
Dec 15, 2022
Apartment Ratings
Mark is amazing and patient. He worked on my service request and did an outstanding job. He was professional, kind and did his job efficiently. All smiles and in a good mood even though it was an after hours request. Keep up the great work Mark.
Katherine Murphy
Dec 15, 2022
I cannot say enough good things about the two years I have been at cortland brackenridge. In full honesty, the maintenance team has been a highlight. Whenever I put a service request, it is completed and fixed rapidly. I have a very busy career and often appliance malfunctions and other issues can be the last things I want to deal with, however Henry,Jose and team have put my mind at ease. 10 out of 10!
Cate Parchinski
Dec 15, 2022
Mark thank you for being a great maintenance guy. You made me feel comfortable with letting you handle the issues and ticket we put in. Thank you for great response time!
Valerie Gonzales
Dec 15, 2022
The maintenance team here is absolutely amazing. I think Mark Murphy is an absolutely amazing team member and a true asset to this company. Anyone would be lucky to have him. He’s handy with everything under the sun and has informative solutions for almost anything you can think of. He’s reliable and very dependable. He’s never in a bad mood and always helpful. I’m glad to know he’s close by if I ever need a hand or have an issue with anything!
Jay Canales
Dec 15, 2022
Me and my husband love living here! The dog park and pool are amazing, and the maintenance staff are so kind and quick!
Olivia Scott
Dec 15, 2022
Shout Out to Henry ! I continue to call Brackenridge home because of you . Best maintenance guy in town!
Jasmin Solano
Dec 15, 2022
Stop by to do electrical job and Susan as well as Henry were amazing at customer service, thumbs up for manager and lead maintenance.
Alberto Trevino
Dec 15, 2022
The staff is amazing. From the office to the maintenance, I’ve had nothing but amazing experiences with Cortland. If I have any problems, I simply put a request in on the website and they come right away to fix it. Henry is prompt and professional and always goes above and beyond. He even brought me cookies last week. The office staff is great also.
Kelly Countryman
Dec 15, 2022
Going on my second year living here, and I absolutely love it. The office staff is great and has been very attentive the few times I needed something, they always seem to be in a good mood. The same goes for the maintenance team. When something has to be worked on they finish the task swiftly. I strongly suggest living here!
Oliver Donaldson
Dec 15, 2022
Enrique De Alejandro is truly a pleasure to work with. Attentive and helpful, he addressed my needs and concerns and provided the best customer service. He made my experience a pleasant one. I Thank you!
Annette Rios
Dec 15, 2022
This community and its team are stellar. Service request are completely quickly. The office team is always helpful and pleasant as well.
Nick Williamson
Dec 15, 2022
Susan and her team are amazing and a pleasure to work with. Henry and the maintenance crew treat this property as their own. No matter if you are a prospecting client, a vendor, or a stranger...they treat you like family. Highly recommended.
zach norman
Dec 15, 2022
When my wife and I were looking for an apartment, we searched all around Alamo Heights and other places close to JBSA. We were getting very frustrated until we came here to look. We felt at home here and we're anxious to move-in, especially after meeting all of the office and maintenance staff. And after almost three years we are still very happy with our decision. Very special kudos to Henry and his maintenance crew. They keep the grounds and facilities very clean and are very responsive to any and all maintenance issues. Plus they are always greeting the residents and will answer any questions that you might have about any apartment and complex facilities. There's a reason for all the 5-star ratings by the residents; because Cortland Brackenridge staff and facilities deserve them!
David Pate
Dec 15, 2022
I’d like to start by complementing Courtland Brackenridge for the awesome facility & its dedication to provide a warm & friendly experience. This is a place that makes you feel proud of saying it’s my home. Susan & the maintenance team are extremely pleasant and provide great & prompt service with a smile & a sincere concern to address anything that requires attention. Additionally I’d like to say the team is proactive with your maintenance program that reduces the reactive situations (Excellent Job & Service). I’ve shared my experience with my friends & colleagues highly recommending Courtland Brackenridge). Thank you for creating an awesome & pleasant experience. My regards to the entire team & wishing everyone a Merry Christmas.
Catarino De Luna
Dec 15, 2022
Living at Brackenridge has been the best apartment living I have experienced so far. The resident events are always fun, giving me a chance to meet new friends. I love having the options between the two 24 hour gyms, especially since I don’t have to leave my home late at night. Management has gone above and beyond since the moment I moved in. They even helped with watering my plants while I was out of town! The service team is quick and on top of any orders I have submitted, though it hasn’t been many. They are always kind and my dogs love them since they carry treats on them. I will definitely be renewing my lease when the time comes!
Lily F
Dec 15, 2022
I always see reviews about the beautiful amenities and great location of the Cortland Brackenridge apartment complex—and they are all true. However, it takes a committed, excellent staff to keep Cortland Brackenridge running smoothly. We have been living here for 5 years and I can truly say it has only gotten better. Our thanks to Susan and all the office staff who greet us by name, and to Henry and the maintenance staff who are so friendly and responsive to every service request. This is a great place to live.
Linda Simone
Dec 15, 2022
The staff at Cortland Brackenrige are among the best in the business! They are professional courteous and truly care about the facilities they are tasked to manage. When there is an issue they are quick to take care of it and the maintanance staff are very good at what they do. Most places I have lived the maintenance crew is lazy or shows no compassion for my concerns, this is not the case here! Great place to live and a staff that knows what they are doing, a fantastic combination.
Dominic Griego
Dec 15, 2022
Great place to live in. Apartments always stay clean! Maintenance is fast to fix any repairs will defiantly recommend for anyone looking for a place to stay!
Javier Campos
Dec 15, 2022
Cortland Brackenridge offers a homelike atmosphere in the heart of the city. The maintenance staff makes sure that units and the property are safe and functioning. The gym is comparable to large chains and the pool atmosphere is a great place to relax.
Nov 23, 2022
Apartments.com
My wife and I arrived for a tour of Cortland Brackenridge as we were actively looking for an apartment. It was a great experience. On arrival, we were immediately greeted by Susan. She provided us with a thorough walkthrough of the facility and all of its amenities. We were shown the model apartment which was clean and a great introduction to the standards of living at CB. The apartment itself had one light out and before we had completed our tour of the apartment, maintenance was already addressing the issue. If this is an indication of responsiveness to maintenance driven issues, expect 5 star service. The overall walkthrough was fantastic with all questions answered on the spot. If you are looking for an apartment, highly recommend a tour of this complex with Susan.
vito.lauro@cbre.com
Nov 23, 2022
Apartment Ratings
Kristen went above and beyond for me! Beautiful complex, with an amazing staff. 10/10 recommend!
Liliana Fernandez
Nov 19, 2022
I was looking into apartments in San Antonio or Austin for work and came across this place. Work ultimately decided Austin for me but I was very impressed with this building and the staff. Answered all of my tedious questions or concerns (which way would I face, noise levels, maintenance, etc). Typically don’t write reviews but despite being in a toss up, I was still taken care of by Kristen. Meanwhile in Austin after explaining my situation, I could tell a (negative) difference in treatment when touring. Definitely recommend this place based off my experience inquiring about it.
Brandon Gatica
Nov 18, 2022
Beautiful apartment complex. Susan was so helpful in making my moving experience amazing! She helped my dad who is currently using a walker to find a perfect apartment for us on the first floor. Thank you so much for everything. So happy with the choice of going with Cortland Brackenridge :)
Anonymous
Nov 17, 2022
Apartment Ratings
A great and beautiful place to call Home Sweet Home. Susan and the rest of the staff always greet you with a smile and are very helpful to our needs. The grounds and facilities are kept clean every day by friendly workers. We love coming home. Perez Family
Michael Perez
Nov 17, 2022
I was helping my brother apartment shop, and Kristen was extremely helpful and courteous. She went out of her way to answer questions and make us feel welcome. I would highly recommend these apartments for anyone looking in the area.
Dakotah McCulloch
Nov 17, 2022
Beautiful apartment complex. Susan was so helpful in making my moving experience amazing! She helped my dad who is currently using a walker to find a perfect apartment for us on the first floor. Thank you so much for everything. So happy with the choice of going with Cortland Brackenridge :)
Chris Morrow
Nov 17, 2022
this is a great place to live, maintenance and management are quick to respond, and the landscape is well maintained
Spectrum Landscaping
Nov 17, 2022
I met with Rick up front to see about my new home. Absolutely loved to hear about the amenities, especially about their Saturday Morning Yoga!! The people are so nice and I even met with their cute Spectrum rep, Adrienne. She gave me a really great quote for my future service <33
Delilah Gallegos
Nov 17, 2022
Beautiful community! Love the energy and vibes! Customer service by property staff is outstanding!! Kristen especially stands out as she goes above and beyond for residents and new applicants!
Vanessa Hudson
Nov 17, 2022
I’m impressed and wonderful people….
Robert Fisk
Nov 17, 2022
Loved this warm and cozy community. The amenities such as the pool include privacy and a beautiful atmosphere. Their club house includes a game room and a kitchen area for hosting events, which you can rent out for a low price! Not to mention the amazing dark park that had a dog wash station for your furry babies.
Celeste Gutierrez
Nov 17, 2022
Great atmosphere. The management team is very professional. Kristen is amazing. This property is clean and i recommend living here.
Lauren Donaldson
Nov 17, 2022
Toured the community with Rick he was super sweet and knowledgeable on everything. Amenities were awesome and loved the apartments themselves. These are definitely at the top of my list.
Elizabeth Villarreal
Nov 17, 2022
I went on a tour of the property with Rick. He was extremely knowledgeable of the property and the amenities. Rick answered all of our questions and made us feel so welcomed. He made Courtland a serious contender in our choice of our next place of residence.
Michelle Martinez
Nov 17, 2022
When I was looking into an apartment living in San Antonio Cortland Brackenridge checked all the boxes. I enjoyed, and still enjoy living at Cortland Brackenridge, that I renewed my contract. Best bang for your buck, centrally located and close enough to downtown SA, near major highway, among other city amenities. Walking distance from great food. Great gym (two stories), resort-style pool. Staff and maintenance teams are top-tier. Great community (students, military). If you are looking for a place to live in SA look no further.
Abraham Barron
Nov 17, 2022
A great and beautiful place to call Home Sweet Home. Susan and the rest of the staff always greet you with a smile and are very helpful to our needs. The grounds and facilities are kept clean every day by friendly workers. We love coming home. Perez Family
manthonyp40
Nov 17, 2022
Apartment Ratings
Great community and loving area! Kristen was very friendly and provided such great customer service!
Kat Quintanilla
Nov 16, 2022
This is such a beautiful place. It shows that the staff care about their residents. I love that they are dog friendly and they host cool events throughout the year. The location is perfect with everything near by.
Anonymous
Nov 16, 2022
Apartment Ratings
Wow! Just wow! These apartments are beyond gorgeous and the staff is so hard working and make guest feel welcome. Special shoutout to Kristen for going above and beyond to work so hard. Her work doesn’t go unnoticed.
Kaitlyn Serna
Nov 16, 2022
Such a welcoming community, in the most beautiful area. To top it off the staff is so friendly, they don’t overwhelm you or try to rush you into your decision. Kristen was a great help, she provided the best customer service I have ever experienced!!!
Nicolette Lopez
Nov 16, 2022
Wow! This apartment is not only as beautiful as the pictures but is in a great area! The staff is so friendly & welcoming — Kristen helped answer all of my questions & was so kind!!
Keely Guerrero
Nov 16, 2022
Absolutely beautiful community with an amazing team! Susan takes great care in making sure you’re happy. I would give a 100 stars if I could!
Samantha Watt
Nov 16, 2022
Beautiful is all I can say. My expectations were meet and expanded once I had the Cortland Brakenridge community/family experience. I feel better knowing I can live in a community where the management team has kept my best interest their top priority. Whether it comes to lease agreements or pet policies I can truly say home is where the heart is. True Texas hospitality at its finest.
Gualberto Gutierrez
Nov 16, 2022
I’ve been here for 4 months now and have 0 complaints. I’m in the military and needed a place set up before I moved here. I worked with Susan for months and the time she put in to make sure I was comfortable and confident in my decision to rent here, was unmatched. Anything that I need fixed or have questions about, the maintenance teams is on it within the same day. I’d rather pay the little bit higher rent to live here and have everything I could possibly need and actually feel safe and taken care of. Plus, the weekly food trucks are a fun bonus.
Jocelyn Dimond
Nov 16, 2022
Cortland Brackenridge has everything apartment living should have: beautiful spacious apartments, fabulous pool area and amenities, lots of resident and guest parking, and proximity to The Pearl and Downtown, to Brackenridge Park and Golf course, 5 museums and convenient food markets. The icing on the cake is the friendly and helpful staff—can’t say enough about them. A great place to live!
Linda Simone
Nov 16, 2022
The maintenance team here at these apartments is great, I talked to the manager Mr. DeAlejandro he is very helpful and will do whatever he can to make sure any maintenance issues I have are addressed in a timely manner. He will make it a point to check up on us after his crew has come over to repair something and make sure that we were happy with the service. They are responsive and attentive to the needs of the tenant and the grounds are always in great shape. I love living here.
SSVBC Construction
Nov 16, 2022
I am shopping for an apartment in San Antonio for my granddaughter and family. I called Cortland Brackenridge and the staff was very helpful. I spoke with Kristen and she gave me all the information I needed so that I can set up an appointment. Looking forward to visiting this apartment.
Diana Farias Orta
Nov 16, 2022
We were having issues with our door not shutting correctly just made one quick call to the main office and we had the maintenance guys there within 20 minutes to check and repair our issue the staff here is great and the maintenance crew is very responsive.
Sara! Mendez
Nov 16, 2022
Amazing complex and super friendly staff! Thank you Kristen for all the help!
Scarlet Rae Lopez-Potter
Nov 16, 2022
Amazing staff and management! I give Cortland Brackenridge 5 Stars! ?????????? A beautiful place to live, fun events and I love when the food trucks come! Highly recommend! A special shout out to Susan Gutierrez for always going above and beyond!
Anonymous
Nov 16, 2022
Apartment Ratings
If you want downtown living without the downtown traffic, this is the place for you! The best for dog owners like myself with the dog park on site and Brackenridge park so nearby. Kristen helped find the perfect apartment for me and my ESA and we will definitely be extending our time here at Brackenridge!!
Anonymous
Nov 15, 2022
Apartment Ratings
I have lived here for nearly 6 months, and I absolutely love it!! It's close to JBSA, super pet friendly, and well maintained. The team in the office are always helpful and freindly, and the mainentance team is AMAZING!!! The whole team proptly responds to any questions or requests, and always take time to pet my pups (which they LOVE). The location is close to the Pearl, downton, and the airport, but quiet because it is far enough off the main road to avoid heavy traffic. I can walk to the pearl and be downton in 10 minutes or at the airport in about the same time. The gyms are clean and well maintained, the pool is always clean, and they have food trucks nearly every week. I would definitely recommend (and have recommended) this place to a friend or family member.
Courtney Legendre
Nov 15, 2022
A beautiful apartment complex with great amenities. Located in a nice area and the staff is amazing, especially Rick!
Naz Ramirez
Nov 15, 2022
I was unsure which community to live at in the area, and was scheduling tours all over. I was greeted by Kristen, who did a great job on showing me around the complex. She was very kind, knowledgeable, and professional. The complex was clean, with a nice pool and a big park for the dogs. Kristen made the entire process a breeze! Thank you
Anonymous
Nov 15, 2022
Apartment Ratings
Cortland Brackenridge is a wonderful place to be. The complex is beautiful, feels super safe, and there is plenty to do! On top of that, the staff is amazing, and you’ll always feel welcome. I’d recommend this place to anyone looking for an apartment in San Antonio. Great location, great staff, great place to live! I highly recommend 😁
Noah Turner
Nov 15, 2022
Amazing staff and management! I give Cortland Brackenridge 5 Stars! ⭐️⭐️⭐️⭐️⭐️ A beautiful place to live, fun events and I love when the food trucks come! Highly recommend!
Teresa Zaragoza Cazares
Nov 15, 2022
Great amenities, beautiful pool, very well maintained complex, community is great and amazing staff and management that’s so helpful. so if you are looking for a an amazing place to stay look no further!
Anonymous
Nov 15, 2022
Apartment Ratings
Great amenities, beautiful pool, very well maintained complex, community is great and amazing staff and management that’s so helpful. so if you are looking for a an amazing place to stay look no further!
Desiree Bernal
Nov 15, 2022
I’ve been apartment searching online and came across Brackenridge and love the amenities they offer and when I called to ask questions the staff was very friendly and answered everything I needed!! I would definitely consider it when you move to San Antonio!
Courtney Cortez
Nov 15, 2022
After an exhausting search, I came across Rick at Cortland Brackenridge. This place the full package. A beautiful, well maintained property with all the amenities and a to top it all off, a friendly, knowledgeable staff that went above and beyond to help me get in to my new apartment in the small time frame I had left to relocate. I love giving my friends and family the grand tour, they are always blown away. I’m looking forward to my future in my new home.
Anonymous
Nov 15, 2022
Apartment Ratings
I wanted to share my experience so far with everyone. Rick was and is amazing to work with. I was going back and forth between this complex and another and my decision was based on the customer support and the individuals working here. Rick was super kind and extremely helpful during my transition to move here. He provided a lot of resources and steps to ensure I didn’t have any issues moving in. The community is super nice and I’ve been greeted by other residents with kind welcomes. Maintenance is also super helpful and attentive. I had an ask and they were quick to address and assist. Maintenance even took the time to provide me with knowledge on water, heating and other things that could happen in the apartment so I can handle it with ease. I am very happy with my choice and look forward to calling Cortland my home for the next years to come.
Kayne
Nov 15, 2022
I have had the privilege of living here the last year and it has been amazing. I moved here from another state and CB instantly felt like home. CB staff are always friendly, professional, timely and feel like family. They take good care of the residents and look out for us. It is in a great location, a beautiful well kept property, safe and they have a host of fun events. Great gym too, when I manage to make it there or to the yoga classes that they offer. So grateful that I picked CB to live when I moved to Texas!
Sparkle Lynee Williams
Nov 15, 2022
Looking for a new place to call home is always scary choice. Location and security of the complex is my main concerns. After visiting several other Apartment complex, Cortland Brackenridge is my top pick. Both Kristen and Rick addressed all my concerns and made me feel important! Look for me after the first of the year
jerryeng84@gmail.com
Nov 15, 2022
Apartment Ratings
The staff at Cortland Brackenridge is the best I have ever dealt with! From the first time I reached out to them until right up until my time of moving. Rick has reached out to me several times making sure that I have everything I need lined up for my move. This complex is the cleanest, safest, and well-maintained I’ve ever toured and lived in. Thank you for making my move the best experience for me.
Jamie Ferguson
Nov 15, 2022
Great place. The staff is very nice and helpful. The dog park is a plus for all those who have pets. The pool is also something that makes this place stand out.
Polo Cuellar
Nov 15, 2022
This place is really neat with a clean pool and awesome gyms. I like how close it is to highways and downtown. Oh located close to the Pearl as well! Recommend by a friend and don't have any ccomplaints.
Anonymous
Nov 15, 2022
Apartment Ratings
I have had the privilege of living here the last year and it has been amazing. I moved here from another state and CB instantly felt like home. CB staff are always friendly, professional, timely and feel like family. They take good care of the residents and look out for us. It is in a great location, a beautiful well kept property, safe and they have a host of fun events. Great gym too, when I manage to make it there or to the yoga classes that they offer. So grateful that I picked CB to live when I moved to Texas!
Sparklelwms
Nov 15, 2022
The management staff is excellent, super helpful and accommodating! Love the dog park and nice pool area. Five stars!
LJ Sam
Nov 15, 2022
I loved the neighborhood, and clubhouse . The location is great cause it’s right next to downtown,the Pearl river walk and Fort Sam Houston. The pool is clean and I love the gym, you should live here! Love the coffee.
Anonymous
Nov 15, 2022
Apartment Ratings
We had the best Venezuelan waitress service us, very knowledgeable on the menu and accommodating. Everything on the menu is spectacular but make sure you ask questions bc the shrimp cocktail can be mistaken by a ceviche which it isn’t. My drinks were delicious and after bending down to drink my friend actually got on out so make sure you twist to get it out of the wooden board.
Monica “Moni” Cabrera
Oct 23, 2022
Nice apartment. Close to River Walk
Carman Coker
Oct 12, 2022
Feels like home, enjoy the pool , gym and grill areas. Friendly community feel. Only complaint people with dogs pick up there mess!!
Oct 7, 2022
Apartments.com
Absolutely love living at Corland Brackenridge. The maintenance guys are fantastic and super responsive. Staff are friendly. Location is very convenient and feels very safe.
Louise M
Sep 24, 2022
We looked at so many apartments and what got us to chose Cortland was the reviews made on the office and maintenance teams which we confirm with our experience to be true and still excellent!
Aug 25, 2022
Apartments.com
The pool looked great and, the service team and front office was great. Rick Sanchez was very helpful with all my needs. I would definitely recommend to all my friends and family
Ashley Navarro
Aug 13, 2022
If your looking for a clean, well kept apartment these are for you it’s always super clean everywhere and there just beautiful apartment staff is always friendly! Any repairs I need there are done asap the maintenance manger Henry gets it done! Very great place to live.
Anonymous
Aug 11, 2022
Apartment Ratings
Living Here Has been Great. I feel like lots of other Communities could learn a thing or two from this property team. Maintenance orders requests get resolved by the time I get home from work same day, if not it's the next day with a follow up email from The Property Manager. The Staff in the office are always organized, polite and Approachable. No matter who I talk to when I've called they all seem aware and involved in whatever issue or concern I've had, so I never feel like I have to re explain anything. The Location works great for me and I really enjoy that I don't see dog poop or untidy walkways from other residents. Residents all seem to be respectful of once another when it comes to noise & commotion. I look forward to staying here for another lease.
antwoin rafael
Aug 10, 2022
If you’re looking for a great place to live near Alamo Heights this is the place! The amenities, pool, and service team are amazing!
Rick Sanchez
Aug 10, 2022
Cortland Brackenridge is a wonderful place to live. It is located in midtown close to many things such as the Pearl, upscale restaurants, the zoo, the Witte, and the Botanical Gardens. The maintenance staff is absolutely the best! The respond to service requests promptly, the daily upkeep is wonderful, and they are friendly and helpful. The office staff is the same. We call Cortland Brackenridge home.
Anonymous
Aug 10, 2022
Apartment Ratings
Had such an amazing experience. The people at the front desk were so nice and always held a smile. The service team were just as great and don’t get me started on the pool. The pool was absolutely amazing, so relaxing in this heat.
Amanda Villanueva
Aug 10, 2022
I’ve had nothing but good experiences since I’ve moved into Cortland. The staff is amazing and helpful and I absolutely LOVE my apartment. The complex is very well maintained and they are always quick to fix any problems that I have. And, you can’t beat the location. It’s close to everything!!
Anonymous
Aug 10, 2022
Apartment Ratings
Rick helped us find our new home and this place has everything I especially love the pool! The community is quiet and lovely. I love it here!
Faith Rangel
Aug 10, 2022
This is literally the best complex I've ever lived in! The staff is friendly, the grounds are maintained well, and the maintenance staff is very knowledgeable and very quick to fix any issues, day or night. I'd highly recommended this place to any of my family and friends!
Anonymous
Aug 10, 2022
Apartment Ratings
Cortland Brackenridge property is always so pristine, office staff always greets us with a smile and makes us feel welcomed. Brackenridge maintenance crew is always on top of every service request and ready to take care of all their residents needs/concerns , pool area is always clean and ready for us to have some fun in the sun. Brackenridge as a whole is just so amazing!!!! I recommend everyone looking for a place to call home to come visit Cortland Brackenridge!
Anonymous
Aug 10, 2022
Apartment Ratings
The best in town great place to live
Arthur Miller
Aug 10, 2022
When we found our apartment at Cortland Brackenridge, we knew we’d found our home. Our apartment is spacious with lots of light. We love our balcony areas and the amenities are terrific—a lovely well kept pool and barbecue area, and plenty of places to sit and enjoy the outdoors, two gyms, and beautiful common areas. We are close to The Pearl, Brackenridge Park, the Botanical Gardens, The Quarry, Downtown, a number of food markets—all are just minutes away. Perhaps what makes this apartment complex stand out above the rest is the friendly and attentive staff. We plan to be here for many years to come.
Anonymous
Aug 10, 2022
Apartment Ratings
I have been at Cortland Brackenridge for about a month so far, and it has been great. There's simply nothing wrong with it (at least so far), and I can be pretty picky. In addition, the landscaping and pool are beautiful, and the free yoga class on Saturday is fun. I recommend one of the apartments facing the beautiful pool area, but I am sure other views are nice too. I also recommend one of the renovated apartments, if you can afford it. Having come from Austin, I do wish San Antonio were a little bit more walkable, but having Brackenridge park basically across the street is very nice. And this location is convenient to everything with a car (or bike).
Aug 10, 2022
Apartments.com
feeling valued and welcomed, attention to detail and personalized experience, feeling like family, property being clean and maitenance being prompt and professional.
Hotboig
May 18, 2022
McKenzie was an amazing leasing agent! She was very friendly, knowledgeable, and followed up throughout the process. I have not yet applied with Courtland Brackenridge but it is in my top two. Beautiful landscaping and amenities.
Shade Clatter
May 18, 2022
The property is amazing. The property is immaculate. Well kept and maintained. The staff is professional and courteous and tailor to your needs and wants. 10 outta 10 highly recommend
Marcus Watts
May 18, 2022
This is a great community to live at. Great staff, wonderful amenities, very clean community and good communication. Maintenance staff is very attentive to detail.
Maricela Jimenez
May 12, 2022
Cortland Brackenridge is a very nice living community. I moved here on very short notice for military orders, and Alana was incredibly helpful with making sure things were as easy for me as possible. The complex is very nice, well kept, quiet, and safe. I's recommend to anyone!
Apr 30, 2022
Apartments.com
Cortland Brackenridge has been my home for over 4 years and the community team is efficient, friendly and hardworking! If you're looking for a convenient downtown residence, where activities and restaurants are within walking distance, then you should consider Cortland Brackenridge.
Apr 21, 2022
Apartments.com
Cortland Brackenridge property is always so pristine, office staff always greets us with a smile and makes us feel welcomed. Brackenridge maintenance crew is always on top of every service request and ready to take care of all their residents needs/concerns , pool area is always clean and ready for us to have some fun in the sun. Brackenridge as a whole is just so amazing!!!! I recommend everyone looking for a place to call home to come visit Cortland at Brackenridge.... you will not be disappointed....
Adrian Flores
Mar 9, 2022
Great apartment to live in! I would recommend 100 percent. Staff is friendly and maintenance is fast to fix any problems you may have! Apartment always look super clean
Gracie Medina
Mar 9, 2022
Complex is maintained to an extremely high standard - all communal areas are well maintained which is a credit to the maintenance department. Henry and the crew are extremely polite and helpful, and are quick to respond to any query or issue. Even out of hours! Pool, BBQ and Dog park are great facilities kept to a good standard and are accessible at all times. Games room and communal kitchen area only open during office hours which makes it difficult to use the incredible amenities on offer. Would highly recommend Cortland Brackenridge. Picture attached was the apartment as we left!
jack nicholson
Mar 8, 2022
Very nice Apartments also very quick service team
Mar 8, 2022
Survey
Very good service team there
Mar 8, 2022
Survey
Great customer service, & awesome maintenance team always taken care of me!
Mar 8, 2022
Survey
Very nice apartment complex! Clean well maintained and friendly staff, The manager Susan is very professional, polite and was extremely knowledgeable and helpful in responding to all my concerns! I would definitely rent these apartments!
Mar 8, 2022
Survey
Loved the location! Close to downtown, clean and well kept! The staff was very nice friendly, polite and professional! Special thanks to Susan the manager she was on top of everything and provided the best experience in my search for my new home!!
Mar 8, 2022
Survey
I had a great experience, in Cortland. They have an amazing maintenance team, if there is an issue they address it instantly. The agent are polite. I will most definitely recommend Cortland to others.
Mar 8, 2022
Survey
From my time there, the best part about it was the maintenance team. They always got me squared away immediately. Never had any problems with the repairs they conducted.
Mar 8, 2022
Survey
The maintenance team here is top notch, I move around a lot for my work and if I ever decide to stay in San Antonio, this will be my first choice because of them. Whenever I had an issue, the maintenance team was there ASAP and fixed it right away. Out of all the places I’ve stayed, no one can beat their response time and quality.
Mar 8, 2022
Survey
Love living here so far.
Alex Gonzalez
Feb 21, 2022
Great staff, especially the manager Susan, quick and attentive maintenance staff, and a location that's close to lots of things while being very safe.
Ken Mello
Feb 20, 2022
It's a nice complex with a great location in my opinion. I recommended to a friend who eventually moved in there.
And H
Jan 29, 2022
It's a nice complex with a great location in my opinion. I recommended to a friend who moved there.
And H
Jan 17, 2022
Amazing staff! :) Best move-in process & experience I’ve had with an apartment complex.
Monique Johnson
Jan 15, 2022
Great staff! Community is beautiful, and the maintenance team is lightning fast! Highly recommend!
J Williams
Nov 18, 2021
I just want to give a kudos to the maintenance folks!! They are absolutely top service! I'm absolutely relaxed when I know I need something because they will be there very quickly and resolve the issue. Thanks to the crew of Cortland Brackenridge SA maintenance!
Andre Goncalves
Nov 18, 2021
Everyone was extremely nice and knowledgeable. They treated me as if I were VIP. I would totally recommend these apartments to my family and friends. I was impressed with the appearance of how well they maintain the complex. Very clean.
Bye1786
Oct 17, 2021
Apartment Ratings
Amazing experience felt as if it was home ..staff is great Susan explained everything, answered all my questions I’m living in El Paso looking to move to San Antonio in a couple of months and I will call that place home!!
Oct 16, 2021
Survey
Great location and such friendly staff! Beautiful , clean and amazing !
Elizabeth Lopez
Oct 15, 2021
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Oct 15, 2021
Survey
I have visit and ready to retire next year. Love the staff and loved your manager Ms. Susan.
Oct 15, 2021
Survey
Love the location!! Close to all the trendiest hot spots!
Oct 15, 2021
Survey
The front office staff is amazing and the property is cool
Oct 15, 2021
Survey
The Manager Susan and her staff, are very professional, friendly, knowledgeable and helpful. The Maintenance team, beginning whit Henry are quick to response to a residents request. The property is very beautiful and and well kept, it is also close to a golf park, the museum, and plenty of restaurants to choose from and not to mention the beautiful San Antonio River Walk
Oct 15, 2021
Survey
Very nice. Warm friendly environment.
Oct 15, 2021
Survey
I love it here!
Oct 15, 2021
Survey
Very nice. Warm and inviting environment.
Oct 15, 2021
Survey
Awesome
Oct 15, 2021
Survey
Great experience with the staff. Got all the help I needed from a gentleman named Enrique De Alejandro. I hope he comes around to help more often.
Oct 15, 2021
Survey
Amazing to live hiere, staff is incredible always friendly. Apartment always clean and looking it’s best, over all a great place to live!
Oct 15, 2021
Survey
What a nice place to live. The pool n the club house and the free coffee and most of the staff and manager Susan . Susan was nice treated me kindly. I can’t wait to live here as soon as I retire. See you all soon.
Anonymous
Oct 15, 2021
Apartment Ratings
This property is very beautiful and well maintained. I really enjoyed the amenities. While touring the staff were hosting a very nice mixer. The residents were friendly and it is in a great location. The staff were very welcoming and you can tell they care a lot about the residents.
Anonymous
Oct 15, 2021
Apartment Ratings
Wow! Went apartment hunting and this complex was recommended to me, so I decided to visit. I really liked the dog walk. My pup will enjoy that The amenities are outstanding and modern. I felt very much at ease. The grounds are beautiful and buildings are classy. When I entered the managers office, I was greeted very warmly and the manager was very friendly, courteous, and professional I was impressed. The whole complex speaks of a solid management team. I look forward to signing my lease.
Roadrunner91
Oct 14, 2021
Apartment Ratings
Beautifully well kept, luxurious community! The staff are so friendly, welcoming and progressional. Definitely recommend if you’re looking to relocate to San Antonio. Also, military friendly! 5 Stars!
Anonymous
Oct 14, 2021
Apartment Ratings
The staff is knowledgeable and very helpful. Cortland Brackenridge is such a lovely community! I love all the special events that they have, especially the food trucks. I would definitely recommend to my family and friends!
Anonymous
Oct 14, 2021
Apartment Ratings
I really enjoy living at Brackenridge. This apartment complex has the best attention to detail. The management is amazing and got me the apartment I wanted and quickly. The location is prime. Close to Broadway and Pearl. Dog park is a plus! Would recommend anyone to live here.
Anonymous
Oct 14, 2021
Apartment Ratings
Great location, I absolutely love it here. I've lived here for 7 months. I was not expecting to enjoy living here as much as I do. It's walking distance to Brackenridge Park, Pearl and many other local attractions. Staff is attentive and friendly. I enjoys the additional events the staff puts together for the residents like scheduling food trucks, yoga and workouts by the pool.
JMontez
Oct 14, 2021
Apartment Ratings
Awesome experience living there , great place , great location, from where I worked, love the manager , she was always on her game, I live in Austin now, and The staff and Maint here are just the worse , if it wasn’t for my job. I would of stayed longer
Anonymous
Oct 14, 2021
Apartment Ratings
The property is BEATIFUL. The amenities are wonderful. There is a great exercise room with all the newest equipment and a Business center available to all the residents. I love the gated security and the covered parking. My interactions with the management has been great and they are making my decision to live there a no brainer !!!!
JerryEng
Oct 14, 2021
Apartment Ratings
Love the renovated club house and access to a computer cafe! Susan was very helpful with move in information and preparation. The staff is always welcoming and understanding to any questions I had. Overall, beautiful place to live.
Anonymous
Oct 14, 2021
Apartment Ratings
I’ve lived at cortland for a few years and I love Brackenridge. The maintenance staff here is second to none. I highly recommend. If you are looking for an affordable place close to all of downtown, you should definitely check out Cortland Brackenridge. The staff is also very friendly and quick to help out when I need.
Anonymous
Oct 13, 2021
Apartment Ratings
Both the front staff and Henry and the maintenance team are phenomenal. They take care of everything when I ask, and the location is awesome and centrally located, so everything isn’t too far away. Thanks guys!!! ??????????
mercedesj
Oct 13, 2021
Apartment Ratings
We love living at Cortland Brackenridge. The location is just minutes away from so many things, and many of them like the Pearl, the Witte, the Zoo are within easy walking distance. The office staff is very helpful and accommodating, and the maintenance is the best. They are very professional, quick to respond, and their work is excellent. We would highly recommend Cortland Brackenridge.
jmsaunders
Oct 13, 2021
Apartment Ratings
The location is amazing. The staff and maintenance is expectable. I highly recommend this place. I love the pool and the fitness area also. If I have any problems, Henry is on top of it in no time. I absolutely love this place
Anonymous
Oct 13, 2021
Apartment Ratings
I had a "GREAT" experience with the tour the entire team ( office and maintenance) were so professional, courteous. I felt very welcomed upon arrival, not to mention the property itself is very beautiful and well manicured. I would recommend Cortland Brackenridge to all who want to make this beautiful community their home.
Anonymous
Oct 13, 2021
Apartment Ratings
I absolutely love living at Cortland Brackenridge!! The amenities are GORGEOUS - the pool is beautiful, the gym is clean with plenty of equipment, and the clubhouse is awesome with TVs, a bar, a refrigerator, and pool tables! The grounds are extraordinarily well maintained. The pool area also has two big grills, a huge table for gatherings, a -------- set, and some hammocks to relax in. My apartment is great - lovely open layout, big patios, and huge closets and bathrooms! The bedrooms are on the smaller side to fit the large bathroom/closet. The kitchen is big with tons of counter space. Maintenance is super reliable and quick to help with whatever issues arise. During the snowstorm of Feb 2020, Henry and the maintenance team really looked out for the residents. Susan and the entire management team is very responsive and accommodating. I’d recommend this apartment complex to anyone looking for a near-downtown home!
Anonymous
Oct 13, 2021
Apartment Ratings
The staff was extremely helpful and available. The grounds are very well kept and the location is perfect. Close to the pear, muses, parks and highways. Parking is secure and the aprtment ends are gorgeous. Looking forward to being a resident soon.
Anonymous
Oct 13, 2021
Apartment Ratings
Maintenance team & Staff are on point very respectful and efficient with work orders or anything needed to be fixed! I’m very pleased with the property I love it. If I could rate this property from a 1-10 10 being the very best I’d say “15”!
Anonymous
Oct 13, 2021
Apartment Ratings
I just recently toured here a few days ago and all I can say is wow! The staff is phenomenal and the property is just so beautiful. All questions I had were answered while touring. The office staff were quick to stand up and greet me with smiles and all had such bubbly personalities that made my not so great day, better. The amenities are phenomenal, they even have a Starbucks complimentary station. Being a fitness geek, I absolutely loved the fact that they have 2 gyms and Poolside Yoga every Saturday morning, for free!! I would 100% recommend to anyone looking for a great community located just minutes away from the Pearl.
Anonymous
Oct 13, 2021
Apartment Ratings
This apartment are amazing! they look super beautiful always are clean maintenance manager Henry does a great job of keeping the apartment looking great and always get any problems i have in my apartment done and fast! Over all a great place to live!
Anonymous
Oct 13, 2021
Apartment Ratings
awesome place. big, clean, and fun. love it when food trucks come to visit 😋
Angela Bringas
Jul 26, 2021
The service that I've received from the leasing office and maintenance team while living here has been the best that I've experienced thus far. They are always prompt and friendly when assisting me with anything I need. The location is also great and the amenities are well kept. Hope to enjoy residency here for a long time! Thanks for everything!
Eric Silos
Jul 23, 2021
Fantastic staff from the ladies running the show to gentlemen working maintenance and landscaping. Very helpful, and beautiful amenities. Been here for 3 years haven't thought about leaving anytime soon.
Joe Garcia
Jun 28, 2021
I’ve lived at Cortland Brackenridge for a year now and I’m absolutely in love. The front staff is great, super nice and very attentive. They are always finding fun ways to interact with our community. The maintenance staff get things done quickly and efficiently with such nice demeanors. The location is absolutely perfect, 20 minutes max to anything you’d need to go to within San Antonio. The amenities are great, super clean and spacious. The pool is super nice and modern. The apartments themselves are all so nice with modern touches. I’m honestly so sad to leave this place!
Karos Torres
Jun 18, 2021
One of the best complexes I've ever lived in. Brackenridge has a great staff, quick maintenance, and great units for the price and location. I lived here for 2+ years and have no complaints. Sammie has worked at Brackenridge since our move in, and has been incredible. Would absolutely recommend!
Carolyn Thomas
Mar 24, 2021
This was the single best apartment complex that my wife and I have ever lived in - it deserves the excellent review score that it has. To start off, I'd like to say that the team is incredible and truly made our time here feel like home - we were here for 2 1/2 years and she was there the whole time to make sure we enjoyed our time there. She worked with us when renewing our leases to be sure that we kept our great rent rate, and was very understanding when we had to move cities for family reasons. The maintenance team works incredibly quickly and efficiently - it never took more than a day for their team to come out and address any issues that we had, and they always went the extra mile to make sure that we were satisfied with their work. The complex itself is beautiful and never too loud, the other residents were always very respectful of each other and friendly, and we never felt unsafe being outside of our apartment at night. I don't write reviews often, but we had incredible times at Cortland Brackenridg
David Greene
Mar 24, 2021
Henry and the rest of the maintenance team are truly excellent. I had issues with my water heater. He followed up within minutes of submitting a service request, told me exactly what to expect and fixed the issue in no time. Thank you, Henry! You are amazing!
Verified Resident
Dec 22, 2020
Survey
Words cannot begin to describe Sammie's bubbly and professional personality. She is an absolute joy to talk to and has been very helpful in my move from San Diego to Texas. She is always available to help and is always so cheerful and kind. Aside from the community being clean and safe she definitely contributes to the hospitality and warmth of the community. She has made my transition in regards to moving stress free, extremely military friendly, pet friendly and a people friendly! Love this apartment complex and love the professionalism of the staff.
Katrina Saladin
Dec 7, 2020
So I visited by a virtual tour. It was a beautiful place to see. Susan Gutierrez was very helpful & knowledgeable to all my questions & inquiries. Highly recommended for you to visit their virtual tour. Just want to say thank you for your time. Stay well & safe!
Pearl Martinez Lauro
Dec 7, 2020
Wow! Went apartment hunting and this community was recommended to me, so I decided to visit. I really liked the dog walk. My pup will enjoy that. The amenities are outstanding and modern. I felt very much at ease. The grounds are beautiful and buildings are classy. When I entered the managers office, I was greeted very warmly, and Susan, the manager, was very friendly, courteous, and professional. I was impressed. The whole complex speaks of a solid management team. I look forward to signing my lease.
Henry Ramirez
Dec 7, 2020
I love my new home and the location. I want to thank Alexis for making my transition into my new home so easy. I like the easy access to the Pearl, Downtown and Quarry.
Jeannette S
Sep 30, 2020
Ask for Alexis! So friendly, helpful, and knows what she is talking about! Highly recommend this place because of the amenities and talking with Alexis. Thank you for all of your help!
Nicole Puentes
Sep 26, 2020
It’s been a wonderful experience and place to live! The front office is amazing
Verified Resident
Sep 21, 2020
Survey
Henry was quick to repair a water leak in our restroom with out hesitation late on evening. He reassured us he would be back 1st thing in am to finish the job early morning. He explained the problem and the action taken to repair the issue.He even followed up a week later to make sure we didn’t have any additional problems. Highly recommend him expertises.
Yvonne De Alejandro
Sep 11, 2020
Haven't moved in yet, but from the very start I was so impressed with everything here at Cortland Brackenridge. When I first went to tour, Shane was incredibly friendly and helpful, taking into account all of my interests such as the big beautiful dog park. I was incredibly impressed with the facilities and the amenities. When I was beginning to try to zero in on floor plans, Sammie Watt was amazing in helping me pick out a place. She sent me various tour videos of the floor plans as I was not in the area, gave me plenty of options for accommodating my personal needs and was always professional, prompt, and responsive in answering my many questions over the course of months. I was able to sign the lease for the perfect apartment for me and my dog, with a great price worked out for me and a perfect storage space with exactly the space I needed. Sammie was amazing, I can't say enough great things about how smooth this process has been! I'm looking forward to moving in and calling this my new home!
Madeleine Alvarado
Jul 24, 2020
I've lived here for about a year now, and this place is great. The front office staff and maintenance staff continue to impress me with how quickly they resolve any issues I might have. Would absolutely recommend!
Lindsey Mazer
Jul 23, 2020
Great place to live. Ive been here for 4 years and its been top notch from day one
Verified R.
Jul 9, 2020
Apartments.com
If we could give Susan and Sammie more stars we would. They where super helpful. The property is exceptionally clean and you can tell they truly care about their tenants. I had the pleasure of meeting the head maintenance manager who gave us peace of mind how to easily contact them after hours for any emergencies.
Aimee Riley
Jul 2, 2020
I love this place everyone was so nice and the place looks amazing. I love al the amenities and the entire place looks very clean. This is truly an upscale place to live and I would recommend these apartments to my friends and family
Rprouty
Jun 29, 2020
Apartment Ratings
Great staff, very helpful and go above and beyond for their residents
Christopher Reyna
Jun 29, 2020
Cortland Brackenridge is a beautiful apartment complex. Our move in was smooth and Alexis was guiding us the whole process. She answered all our questions and contacted us to see how we were liking our new place. Great customer service, in my opinion!
Nicole and Josh Schmitt
Jun 24, 2020
The space is clean, quiet, and private! Management is awesome and very helpful.
Kody Leal
May 15, 2020
Although I just moved in, I cannot say enough good things about the staff at Cortland Brackenridge. Right from the start of my apartment search, the Assistant Community Manager, Samantha Watt, went above and beyond to help me find the right apartment home that fit my price range and location preferences. She must have shown me 5 or 6 different units and answered my MANY emails asking for more options or answers to various questions...she would even answer on weekends when I knew she was not in the office. When I finally decided on a unit and started the move-in process, the maintenance man, Henry, walked through my unit with me to double-check all of my appliances/outlets/window covers/locks, etc. to answer any of my questions and assure me that if anything ever needed fixing they will respond right away to get it taken care of. After renting at 3 other complexes over the years, the staff here are by far the nicest and most attentive I've ever dealt with. Other than the staff, the apartment itself is GORGEOUS
Dana Vanout
Feb 5, 2020