Henry and the rest of the maintenance team are truly excellent. I had issues with my water heater. He followed up within minutes of submitting a service request, told me exactly what to expect and fixed the issue in no time. Thank you, Henry! You are amazing!
Verified Resident
Dec 22, 2020
Survey
Words cannot begin to describe Sammie's bubbly and professional personality. She is an absolute joy to talk to and has been very helpful in my move from San Diego to Texas. She is always available to help and is always so cheerful and kind. Aside from the community being clean and safe she definitely contributes to the hospitality and warmth of the community. She has made my transition in regards to moving stress free, extremely military friendly, pet friendly and a people friendly! Love this apartment complex and love the professionalism of the staff.
Katrina Saladin
Dec 7, 2020
So I visited by a virtual tour. It was a beautiful place to see. Susan Gutierrez was very helpful & knowledgeable to all my questions & inquiries. Highly recommended for you to visit their virtual tour. Just want to say thank you for your time. Stay well & safe!
Pearl Martinez Lauro
Dec 7, 2020
Wow! Went apartment hunting and this community was recommended to me, so I decided to visit. I really liked the dog walk. My pup will enjoy that. The amenities are outstanding and modern. I felt very much at ease. The grounds are beautiful and buildings are classy. When I entered the managers office, I was greeted very warmly, and Susan, the manager, was very friendly, courteous, and professional. I was impressed. The whole complex speaks of a solid management team. I look forward to signing my lease.
Henry Ramirez
Dec 7, 2020
I love my new home and the location. I want to thank Alexis for making my transition into my new home so easy. I like the easy access to the Pearl, Downtown and Quarry.
Jeannette S
Sep 30, 2020
Ask for Alexis! So friendly, helpful, and knows what she is talking about! Highly recommend this place because of the amenities and talking with Alexis. Thank you for all of your help!
Nicole Puentes
Sep 26, 2020
It’s been a wonderful experience and place to live! The front office is amazing
Verified Resident
Sep 21, 2020
Survey
Henry was quick to repair a water leak in our restroom with out hesitation late on evening. He reassured us he would be back 1st thing in am to finish the job early morning. He explained the problem and the action taken to repair the issue.He even followed up a week later to make sure we didn’t have any additional problems. Highly recommend him expertises.
Yvonne De Alejandro
Sep 11, 2020
Haven't moved in yet, but from the very start I was so impressed with everything here at Cortland Brackenridge. When I first went to tour, Shane was incredibly friendly and helpful, taking into account all of my interests such as the big beautiful dog park. I was incredibly impressed with the facilities and the amenities. When I was beginning to try to zero in on floor plans, Sammie Watt was amazing in helping me pick out a place. She sent me various tour videos of the floor plans as I was not in the area, gave me plenty of options for accommodating my personal needs and was always professional, prompt, and responsive in answering my many questions over the course of months. I was able to sign the lease for the perfect apartment for me and my dog, with a great price worked out for me and a perfect storage space with exactly the space I needed. Sammie was amazing, I can't say enough great things about how smooth this process has been! I'm looking forward to moving in and calling this my new home!
Madeleine Alvarado
Jul 24, 2020
I've lived here for about a year now, and this place is great. The front office staff and maintenance staff continue to impress me with how quickly they resolve any issues I might have. Would absolutely recommend!
Lindsey Mazer
Jul 23, 2020