Haven't moved in yet, but from the very start I was so impressed with everything here at Cortland Brackenridge. When I first went to tour, Shane was incredibly friendly and helpful, taking into account all of my interests such as the big beautiful dog park. I was incredibly impressed with the facilities and the amenities. When I was beginning to try to zero in on floor plans, Sammie Watt was amazing in helping me pick out a place. She sent me various tour videos of the floor plans as I was not in the area, gave me plenty of options for accommodating my personal needs and was always professional, prompt, and responsive in answering my many questions over the course of months. I was able to sign the lease for the perfect apartment for me and my dog, with a great price worked out for me and a perfect storage space with exactly the space I needed. Sammie was amazing, I can't say enough great things about how smooth this process has been! I'm looking forward to moving in and calling this my new home!
Jul 24, 2020
I've lived here for about a year now, and this place is great. The front office staff and maintenance staff continue to impress me with how quickly they resolve any issues I might have. Would absolutely recommend!
Jul 23, 2020
Great place to live. Ive been here for 4 years and its been top notch from day one
Jul 9, 2020
If we could give Susan and Sammie more stars we would. They where super helpful. The property is exceptionally clean and you can tell they truly care about their tenants. I had the pleasure of meeting the head maintenance manager who gave us peace of mind how to easily contact them after hours for any emergencies.
Jul 2, 2020
I love this place everyone was so nice and the place looks amazing. I love al the amenities and the entire place looks very clean. This is truly an upscale place to live and I would recommend these apartments to my friends and family
Jun 29, 2020
Great staff, very helpful and go above and beyond for their residents
Jun 29, 2020
Cortland Brackenridge is a beautiful apartment complex. Our move in was smooth and Alexis was guiding us the whole process. She answered all our questions and contacted us to see how we were liking our new place. Great customer service, in my opinion!
Nicole and Josh Schmitt
Jun 24, 2020
Cortland Brackenridge is a great place to live! I had to move quickly and last minute and Alexis was so helpful in finding me the place that would work for me within a day. She was even willing to work with me on a holiday weekend. I have only lived here for a couple days now, but what I’ve experienced has been: superb customer service, helpfulness, beautiful units and grounds, and a responsive maintenance team. At this point, I am very happy with my decision to choose this apartment complex.
May 31, 2020
The space is clean, quiet, and private! Management is awesome and very helpful.
May 15, 2020
Although I just moved in, I cannot say enough good things about the staff at Cortland Brackenridge. Right from the start of my apartment search, the Assistant Community Manager, Samantha Watt, went above and beyond to help me find the right apartment home that fit my price range and location preferences. She must have shown me 5 or 6 different units and answered my MANY emails asking for more options or answers to various questions...she would even answer on weekends when I knew she was not in the office. When I finally decided on a unit and started the move-in process, the maintenance man, Henry, walked through my unit with me to double-check all of my appliances/outlets/window covers/locks, etc. to answer any of my questions and assure me that if anything ever needed fixing they will respond right away to get it taken care of. After renting at 3 other complexes over the years, the staff here are by far the nicest and most attentive I've ever dealt with. Other than the staff, the apartment itself is GORGEOUS, the complex is beautifully maintained, and the dog park is HUGE (which was the main reason I chose to look here in the first place). I was initially worried about moving so close to downtown since I've always lived in the country, but I can definitely see myself staying here for the long haul. Even if the apartment wasn't this nice, I'd probably still choose to rent here solely because of the wonderful staff.
Feb 5, 2020