I get amazed by the gentlemen Caine and Ricky our maintainance staff the way they address the service requets so quickly with a great sense of customer centric is simply superb ,as all my service requets get resolved kudos to Caine and Ricky and Cathy for her timely support.
Srinivas Mukthavaram
Sep 29, 2023
Caine is an excellent maintenance engineer in our community, very knowledgeable, helpful, practical experience. We raised a complaint for garage door not closing, he was able to fix it in minutes. Also explained in detail what was the issue.
Abhilash Chittathukatil
Sep 26, 2023
This is a very nice wellkept clean community. I toured here today and was very impressed with what I saw. Nice office staff and nice apartments. The playground for small children is a nice extra addition. Looking forward to signing a lease here
Anonymous
Sep 22, 2023
Apartment Ratings
I’ve called valley ranch home for many years now. I have no plans to move anytime soon. The location is perfect for me and the staff is great. Highly recommend for anyone looked for a new place to live
Anonymous
Sep 22, 2023
Apartment Ratings
Kudos to the Cortland staff for there quick services and responses. And I would like to mentioned my special thanks to Mr. Jason Howell who is always ready to help and resolve the issue we faced at our apartment. He is generous, hardworking and very knowledgeable too. Thanks again Jason for all your help and quick turn around!
Aditya Bhoot
Sep 20, 2023
I’ve lived here for a couple of years now and I don’t intend to move out anytime soon. Very convenient location, great amenities and a friendly staff. Plus you’re very close to Dallas and other metro areas.
Anonymous
Sep 17, 2023
Apartment Ratings
Yesterday I stopped by around 10 in the morning to get some information. I was greeted by a very pleasant young woman name Sheena. We had a very nice conversation and she made me feel so welcome that I shared with her the reason why my wife and I are moving into an apartment as well as my daughters cancer journey. I am very hopeful that something comes available in December so I can move here. This review is based on customer service alone. She was such a bright light in that office. So if she is that way I can only imagine the complex and staff.
mjohnson2002
Sep 13, 2023
Apartment Ratings
This community is really well kept and all of the apartments have hardwood floors. I love that! The staff is great too, they’ll take the time out to make sure you feel at home and comfortable to ask any questions.
Anonymous
Sep 8, 2023
Apartment Ratings
Great apartments! Great staff! Really good neighborhood ! I Highly recommended residing here ! Also, if the maintenance is awesome! They come quick even for emergencies ! I love it here ! I’ve been staying here for 2 years with no issues!
Anonymous
Sep 8, 2023
Apartment Ratings
I came here for a tour and the staff was just so kind and exceptional especially the leasing consultant that was touring me Catherine, she answered all my questions and concerns. Left me feeling very happy with my experience!
Rayhan Fayz
Sep 2, 2023
Cathy has been so courteous and helpful .... Management Dom and sheena are Professional too
Srini Mukthavaram
Sep 1, 2023
Catherine was very helpful and really captured what I wanted.
Jennifer Garcia
Sep 1, 2023
Had a such a great experience, the staff was amazing especially the community around the apartment! They made me feel special , gonna for sure come back and take my baby momma to check them out !
alex
Aug 31, 2023
I honestly cannot fathom the great service that the employees at this complex have, although the apartment was not in my budget, I got a perfect tour and ALL the information I could’ve needed, thank you Catherine for helping me and my wife.
David Cruces
Aug 31, 2023
I called in today and spoke with Sheena at the front office. She answered all my questions that I had about the property very promptly and was very informative. I can’t wait to come tour my future home.
Anonymous
Aug 31, 2023
Apartment Ratings
I love the amenities and the pool. It’s a quiet community and close to so much including DFW airport which has been so convenient with traveling so often for work. The office staff really put the icing on the cake for me.
Anonymous
Aug 31, 2023
Apartment Ratings
I have lived here for quite awhile now. I'd even say that I'm one of the oldest residents here. I've been through many manager changes plus owner changes. Each manager that replaces the last one is just a nice. The office staff in consistently friendly. This is my home.
Anonymous
Aug 24, 2023
Apartment Ratings
I’ve lived at valley ranch for a very long time now. It’s a nice place to call home and I have no plans to uproot and move anytime soon. I highly recommend to anyone who is looking for a new complex. But he warned that you will not want to leave
Anonymous
Aug 24, 2023
Apartment Ratings
Nice place with nice clean amenities. I’ve toured a few complexes where the amenities were very dirty and that turned me off from those places. Spacious and nice homes too. I’d highly recommend coming to at least check this place out
Anonymous
Aug 12, 2023
Apartment Ratings
Great location and amenities! Friendly staff who is always willing to help with anything you may need. Maintenance crew is also wonderful, and is quick to take care of any issue that comes up.
Marie Bailey
Aug 11, 2023
Great location and amenities! The staff is wonderful and attentive and always willing to help! Maintenance staff quickly addresses any issues that come up, and the property stays clean and is well kept up.
Anonymous
Aug 11, 2023
Apartment Ratings
I toured this community with my husband and we leases right after the tour. We are moving from TN and I was very anxious about the move. Sheena answered all of my questions and assured me that her and her team would take great care of us. After touring with her I felt at ease about our move and now I’m actually excited! I cannot wait to be a resident at cortland at valley ranch
Kianawilliams
Aug 11, 2023
Apartment Ratings
My wife and I toured this community yesterday and fell in love. We loved it so much that we leased inside the office after the tour! The office was so clean and smelled really well. The home that we saw was very nice. I love how the fitness center is 24/7 and my home even came with a garage. We move-in next week and we are so excited! Thank you Sheena for making our move from TN effortless!
efrainsalazar
Aug 11, 2023
Apartment Ratings
Seems like a pretty cool place to live. The location is fantastic if you live near Dallas but don’t want to live in Dallas. Shopping, entertainment and dining isn’t too far either. Some of the best Indian food you’ll ever eat is right across the street. Highly recommend you check it out. The apartment not the food.
Ch---tokerrr
Aug 2, 2023
Apartment Ratings
There is just something about Cortland. They have a special charm to their communities and Valley Ranch is no exception. It is the standard cortland community you’ve come to know and love. Great staffing, nice grounds, and beautifully decorated homes.
Sirinesaad
Aug 2, 2023
Apartment Ratings
I took a tour here and was so amazed at how friendly the staff was and how well kept the property is. I was greeted instantly by the manager Dom, he explained the amenities and features the property has to offer and made sure all of my questions were offered. I’m huge on customer service and he gets a 10/10
Anonymous
Aug 2, 2023
Apartment Ratings
This complex is really pretty and clean, very quiet and safe, the leasing office is always ready to answer any questions, and fix any problems. Dom the assistant manager is also very nice and always willing to help, he was so patient and answered every question I had in detail.
Anonymous
Aug 2, 2023
Apartment Ratings
I lived at cortland at valley ranch for about 8 years. During my 8 year stay I experienced the best of the best. The management company changed and the staff changed but customer service and consistency never suffered. I was sad to move this year!
beckybrown77@yahoo.com
Aug 1, 2023
Apartment Ratings
This is a very nice establishment. The courtyard is kept up with nicely and the amenities are nice and clean. I toured a one bedroom unit that was nicely staged and came with a little incentive of a new bathroom set if you leased same day. It's cool to see that! I'm not going to be able to lease here because it is too far than I had thought. But if it wasn't for the commute I'd definitely rent here!
spencerhudson2
Jul 31, 2023
Apartment Ratings
Awesome complex. I’m so happy that the volleyball net is back. It feels like the staff actually listens to the residents and cares what they have to say. I do miss the sand but I will take what I can get. I’m really looking forward to the free events this upcoming month. Awesome complex. Awesome staff. Just awesome.
Tahood12
Jul 28, 2023
Apartment Ratings
I took a tour today with a very nice young lady. I got to see their staged home as well as a vacant home. Cortland at valley ranch checks off all of my boxes on must haves for an apartment home. I’ll definitely be securing a lease!
Sandykayy
Jul 28, 2023
Apartment Ratings
I met Sheena yesterday, and though I did not have an appointment (I thought I did), she took the time to sit with me and review the available floor plans. I did not get to tour a one-bedroom because none was available then.
Queeney Ju
Jul 26, 2023
This complex is fantastic. The staff is wonderful and they put on great FREE events for the residents. Who doesn’t love free stuff? The coke float event this past week was great. Me and my kids loved the free ice cream and cola
Mohammadmadman
Jul 23, 2023
Apartment Ratings
Very nice apartment complex. The workout room is great. Nice pool for residents to use in the summer. Friendly staff - office and service team. I’ll be dad to leave here once I purchase my own home one day. I’ve called valley ranch home for a li g time now.
Anonymous
Jul 11, 2023
Apartment Ratings
If I could give this complex 100 stars I would. I recently toured here and everything was so much better than expected. First, I was greeted by a very pleasant young lady named Tina. I did not make an appointment but that didn’t seem to be an issue. I saw everything I wanted to see and was told everything I wanted to hear. As soon as some October rooms come available I will be signing a lease!
judyk99
Jul 11, 2023
Apartment Ratings
I love my home here. I actually moved in way back in 2016 and have lived in 3 different homes here. All as wonderful as the last. The newest location I am at is my favorite as I have a beautiful view of the pond behind my apartment. I love to sit out in the morning and watch the bird and the cute little lizards. I have no plans to move out anytime soon. This place has been so good to me.
marybillings876
Jul 10, 2023
Apartment Ratings
I absolutely love this community. I came in to tour with my fiancée and we fell in love. Very nice homes and a well kept yard. The location is perfect as it is close to a lot of shopping, dining and entertainment. Plus your right outside of Dallas. 10/10.
ssaad91
Jul 3, 2023
Apartment Ratings
I toured this place with my family today. I got to take a tour with the manager sheeba. She was very nice and answered our questions and showed us a demo home. We did receive a informational quote so we will be applying through that tonight. We are excited to be residents
Bmali88
Jun 26, 2023
Apartment Ratings
Signing my lease today and I cannot wait to move in. Friendly staff and nice place to call home. It seems like it’s kept up with the cleanliness and the amenities are very nice. Easy process for move in.
Vamsipvam
Jun 26, 2023
Apartment Ratings
I love this community so much. The office and service staff actually care about their residents. They always make it a point to say hello and they even remember your name. The kids area was a very nice addition. I have no plans on moving out any time soon.
jessikaj
Jun 22, 2023
Apartment Ratings
This place is amazing. It’s in a good area not too far from shopping areas and entertainment. I am looking to move and this place is on my list. Thank you I again
Jun 22, 2023
Apartments.com
Great property and very well upkept! The leasing team is super friendly and easy to work with.
Jun 22, 2023
Apartments.com
If I could give this place 50 stars I would!!!!!! I’ve never had an apartment that cared so much about my finances and my stability. They made sure I had the best quote possible and made my move in super easy. The community itself if beautiful with nice residents and lovely staff!!
Jun 22, 2023
Apartments.com
I toured the model and instantly knew this was where I wanted to be. There was a floor plan I wanted and was able to tour that one and fell in love! I applied and was approved same day! They are quick to respond and take time to make sure you have the best experience.
Jun 22, 2023
Apartments.com
Update 6/2023: Move out review. After my last review, I can see a lot of improvement so changing my review back to 5*. My moveout was very smooth. Special thanks to Alejandra. I needed 6 days extension after my lease ends and they agreed based in Prorated rent. There was no other fees or charge as we kept apartment very neat and clean. Update 12/2022: Billing issue was resolved on 7/2022 after talking to Property manager and explaining her the calculations. I am writing this to inform you that in this property have Amazon hub Locker facility for packages to be delivered still every other day you will see message in Local whatsapp group for Cortland members or in Community wall of Cortland. This locker is used by USPS,UPS, FedEx and Amazon everyone to drop so they are not missed. But when you have a package with signature required, are also left at amazon hub or outside the locker and they will be missing items. My iphone 14 Pro was stolen and I saw some post on cortland community wall that someone was missing
Nirav Sanghavi
Jun 20, 2023
I toured today with the property manager, sheena, and she was so nice. We got to see the show unit, the gym, and the other amenities they have. My friend and I will be applying for the home tonight. We hope they accept our application because we would love to live there.
Jun 15, 2023
Apartments.com
I toured Valley Ranch today and it looks like a great place to live. Unfortunately I will not be signing a lease because it is a little further from work than I'd prefer. My mistake for nit mapping it out before hand. I highly recommend you come tour though
Jun 9, 2023
Apartments.com
This is a fantastic property. Very nice staff, nice ammenities, and the walking trails near by is a bonus.
Jun 8, 2023
Apartments.com
Super nice complex. Good location as it is near a lot and 635.
Jun 8, 2023
Apartments.com
I put in my application today and the manager was so nice and helpful. I called several times needing help and she never once seemed annoyed with me. I can't wait to move in!
May 24, 2023
Apartments.com
I recently moved here and so far I really like it. The move in process was very smooth and easy. The office staff is very welcoming. I’m looking forward to living here
May 22, 2023
Apartments.com
I've lived here for 5 years now and my family and I love it. They keep the grounds so nice, and they truly care about their residents. Just tonight they had a pizza renewal party, just to renew the lease! I recommend anyone looking for a new house to look here.
May 18, 2023
Apartments.com
I just toured this complex today with Alejandra and really liked what I saw. Clean and upkept community, and a nice staff. I recommend checking this place out
May 18, 2023
Apartments.com
I toured Cortland at Valley Ranch a couple of days ago and was very impressed with what I saw. The grounds are very clean and the homes are very nice. Super friendly office staff, they seem like they genuinely care about what I am looking for rather than just selling me an apartment. Definitely check them out if you are needing to move!
May 16, 2023
Apartments.com
I did a self guided tour here which was a very nice option. Once I was done I was able to speak with Val in the front office. She was very sweet and answered all of my questions. She even offered to take me to an empty apartment so I could see one without all of the furniture. Valley Ranch is at the top of my list and I highly recommend coming to check them out of you are in the market for a new home
May 16, 2023
Apartments.com
I toured Cortland at Valley Ranch yesterday with Sheena and really liked it. I loved how she is the community manager but was still willing o take me out on a tour to view some units. I can't wait to move here!
May 12, 2023
Apartments.com
I recently toured Valley Ranch and really liked what I saw. Alejandra was so nice to work with and she answered all of my questions.
May 4, 2023
Apartments.com
Good community with good service
Samreen sip
Apr 27, 2023
nice amenities, friendly staff, clean community. cant really ask for more.
Apr 27, 2023
Apartments.com
I just signed a lease and I am excited to move in. The property is beautiful and the office women are so nice. The units are beautifully upgraded!
Apr 27, 2023
Apartments.com
I have really enjoyed my time here at Cortland at Valley Ranch. Mu husband and I are very sad to leave. The team is great and the community is beautiful. Highly recommend living here!
Apr 27, 2023
Apartments.com
So far I really love it here. I like the convenience of the business center.
Apr 27, 2023
Apartments.com
I will be moving in soon and I couldn't be more excited. I am new to the area and Cortland at Valley Ranch seems like a great location. Very nice complex and property
Apr 27, 2023
Apartments.com
I love my house here. It is very nice and the view is relaxing.
Apr 27, 2023
Apartments.com
great community i like it a lot here. you should move here
Apr 26, 2023
Apartments.com
I'm still pretty upset that the volleyball court was removed. But oh well that doesn't make for a negative review. Overall I like living here and I like my home. I just miss the court thats all
Apr 26, 2023
Apartments.com
I recently moved in and I cannot thank the ladies up front for a smoother process. The manager, Sheena, was very pleasant to interact with. She was very genuine in making sure my move in process was great even when I ran into a few hiccups. I cannot wait to see what else the property has in store for me!
Apr 26, 2023
Apartments.com
I love me home here. It feels safe and secure for myself and my children. The playground and pool is a nice touch too as it gives my kids something fun to do. Alejandra in the office is always so kind and helpful. The service guys are quick to take care of any issue i may have. I have many friends here and they agree too.
Apr 26, 2023
Apartments.com
Such a beautiful well maintained property. I like the recent residents events that have been happening. My only suggestion is to bring back to volleyball court. I loved the volleyball court.
Apr 26, 2023
Apartments.com
Beautiful renovated homes, property, & pool area! Most apartments offer similar living arrangements but the office staff here makes you want to call Cortland Valley Ranch home. They are amazing!
Apr 26, 2023
Apartments.com
nice spacious homes with upgraded appliances and homes touches. the grass is always nicely kept and clean.
Apr 26, 2023
Apartments.com
This has been my very favorite place for me and my kids and I've lived in a lot of different apartment complexes. Shout out to the wonderful staff for making me and my children feel welcome, safe and secure. Yall rock!
Apr 26, 2023
Apartments.com
I've been living here a few months now and I find the community and my apartment amazing. Service team is always quick to take care of any request and the front lady is nice.
Apr 26, 2023
Apartments.com
I've lived in this community for awhile now. I am currently having to move out as I am moving to a different city. But I will absolutely miss this complex and the wonderful staff. They have always taken great care of me and treated me with respect.
Apr 26, 2023
Apartments.com
Nice neighborhood. Cool amenities as I love my pool view. Nice staff.
Apr 26, 2023
Apartments.com
I’ve lived here for about 5 years now. I love all of the changes that have been made and upgrades. The office team is great but my favorite is the service team. Caine and Moses are awesome.
Apr 26, 2023
Apartments.com
I like the new resident events they have been doing. That makes me feel appreciated as a resident. I'm happy that the weather is warming up so I can enjoy the grill and pools with my neighbors.
Apr 26, 2023
Apartments.com
Cortland at valley ranch apartments are very clean and happy living place.
anjaneyulu neerukattu
Apr 25, 2023
Nice community with nice amenities and a pleasant office staff. Very well kept and clean.
Blanch Devareo
Apr 25, 2023
I like this Community. Good maintenance. Staff are very nice. Alejandra is super friendly.
Sandra Artola
Apr 21, 2023
Friendly staff who is always willing to help with anything you may need. Maintenance crew is also wonderful!
Marie Bailey
Apr 5, 2023
Moses is the best!
Molly Vacha
Apr 4, 2023
nice apartments with spacious bedrooms and kitchens. like that they come with washers and dryers. nice kids play area
Mar 14, 2023
Apartments.com
This is a great apartment complex. Not only is the location extremely convenient, the homes are very nice.
Mar 9, 2023
Apartments.com
Myself and my family love living at valley ranch. Great team.
Mar 7, 2023
Apartments.com
Great community to be a part of! No issues while living here so far!
Mar 6, 2023
Apartments.com
Very nice apartments. Looking forward to moving in
Mar 4, 2023
Apartments.com
I toured this apartment complex with my husband today and we were very surprised at how much we liked it. The homes are very nice and spacious, the grounds are well kept, the office staff was warm and welcoming, and the amenities are great. I personally love the business center and the coffee bar. If you are in the market for a new home I highly recommended scheduling an appointment with Angelica. You won’t be disappointed.
Mar 4, 2023
Apartments.com
Nice community and very well kept. Friendly office staff and nice amenities
Mar 4, 2023
Apartments.com
Great customer service. Beautiful community and grounds. Angelica, the leasing agent is fantastic and made our decision very easy when it came to leasing the home we were interested in!
Mar 3, 2023
Apartments.com
I highly recommend leasing at Cortland at Valley Ranch. The office team is superb. The office is very well kept and clean and the community is beautiful If you are on the fence, just do it!
Mar 2, 2023
Apartments.com
I've been living here for more than an year now. Also extended my lease, huge shout out to the service manager Moses for making our life easy. He's like superman to this community, he can fix anything and everything!
Sai Krishna
Feb 16, 2023
This is your sign to say YES to Cortland at Valley Ranch. We’re obsessed with the staff members and our new space. We couldn’t be more happy with our decision to move here.
Annie Samford
Feb 14, 2023
Very nice place to live clean environment people are friendly . There definitely on top of there job
Lisa Lee
Feb 14, 2023
What a beautiful Community it is! We moved in a week ago and found the apartment amazing. We have found the neighborhood pretty welcoming and space/ventilations are so nice. Angelica from your staff is very helpful and guided us well for move in. My friend Naveen helped me in finding the apartment. Cortland is a community nice to live in. Thank You
Sachin Baban Nawale
Feb 11, 2023
Great response to serive requests, Zach was able to fix my sink within minutes.
Kevin Lam
Feb 10, 2023
Great apartment complex and even better office staff. Was helped by a pretty young lady named Angelica who was super helpful, thoughtful, and went above my expectations. Apartment hunting is hard enough but she definitely helped make the process easier than other leasing consultants. They offer similar amenities as other apartments but the staff is what makes this the best experience. Highly recommend and if you check it out lease with Angelica.
Jordan Flood
Feb 9, 2023
This is such a beautiful, well maintained property. Top notch amenities. Sheena, who I believe is the new manager was amazing. So kind and professional. It’s been a pleasant experience every time I’ve spoken to her.
Ashlyn Orms
Feb 8, 2023
Very nice and well kept community. The office staff is very welcoming. The amenities are nice and the attached garages are a bonus. I will definitely be signing a lease here!
Justin Krantz
Feb 8, 2023
The service team here is awesome! Zach and Caine came out multiple times to fix my dryer. There was an issue where it wasn’t drying properly and they kept coming by until the issue was fixed. They were very professional and responded to my maintenance requests within a day of me submitting them.
Emily Wilbourn
Jan 25, 2023
Desde que me mude a este complejo de apartamentos he recibido la ayuda de la encantadora Alejandra ella se a mantenido muy servicial y atenta se las recomiendo mucho
Danie Tips
Jan 25, 2023
It was smooth moving out. The play area is messy and some people don’t pick up after themselves but the community as a whole is very nice. The leasing office is good too.
Alex M
Jan 15, 2023
We recently moved to this community and the office staffs are very friendly. They answered all the queries and made ease for move in procedure. Thank you, Alezandra. The maintenance staff Zack did the excellent work. He came on time and fixed the issue quickly. Thank you, Zack. I really appreciate it. The apartment is good and very clean.
saravana 38
Dec 12, 2022
We have recently moved into Cortland at valley ranch. The experience so far has been mostly good. Particularly we are haapy with the behaviour and service of the maintenance staff (zach). Apologies if i have misspelled the name..
priyanka Sinha
Dec 6, 2022
You will not regret living here!! :)
Alexandra Brown
Nov 18, 2022
We are currently residing in this place and it's been just 1 week that we moved in. There's a small playground for kids where all the kids gather in the evening. Every Wednesday they have free aerobics class for all age groups which I have just joined. There's a lot of Indian community around this place. It's walkable to some Indian restaurants and India bazaar. Staff are good we had some service issues which was resolved very quickly. Walmart and Sam's club is also close by
preethi gnanesh
Oct 9, 2022
We moved here couple of months back from a different city. The apartments are very good with new stainless steel appliances and the service requests are handled quickly with the leasing team providing wonderful assistance for any questions.
Lakshmikanth Avilalakumar
Oct 7, 2022
Gated community with man made pond like waterfront, gym, 24 hours support service’s and leasing.
G subramanyam (Author)
Oct 5, 2022
Good
Shaik Mohammed Ilyas
Oct 4, 2022
Lived here in 2020 to 2022. No issues whatsoever. Welcome our first baby here so this community will always be close to our hearts.
Nikita Abbott
Sep 17, 2022
A nice place to live where market place is near by , lots of restaurant near by within 1 miles of radius. India Bazaar, Patel, Walmart, SAMs , Khols ,Target, Kroger, Ross… many more near by
Sipendra Maurya
Sep 9, 2022
Great place to stay Moses vodka the maintenance man is very polite and efficient, Keep doing a good work thanks
Creig Wyatt
Aug 19, 2022
Great place to live. Clean, good amenities and reliable customer service.
Sahishnu Maharjan
Aug 14, 2022
The maintenance crew is quick to respond to any questions or concerns and maintenance requests. Moses went out of his way to make sure my problem was permanently fixed and to explain every part of the process to me. He was absolutely amazing!
amber depriest
Aug 10, 2022
Large, spacious floor plans. Wonderful friendly community. The office and maintenance staff are great abd quick to resolve any problems.
Tammy Mae Blackburn
Aug 10, 2022
During my time living here at Cortland at Valley Ranch I had an indescribably pleasant experience in both community and service. Moses Vacha made every and any issue we had disappear with ease! The experience here is unmatched both at the faculty level, and personal living level.
Too Many Deals
Aug 10, 2022
As far as apartment leasing goes, this complex is top notch. The amenities are stellar and the maintenance manager Moses goes above and beyond. Anytime there is an issue he is quick to take action. I highly recommend this property for anyone seeking a quiet community in a great location.
Casey Wilder
Aug 10, 2022
I love this place so much. Super nice ppl. Most of all the maintenance. When I needed help Moses was quick to help. Very kind and respectful and super easy to get along with. Thank you again man. If you need help ask for Moses Vacha. Thanks a lot again.
Tazarookm
Aug 10, 2022
I absolutely experienced a great day when Moses Vacha came to fix my sink and toilet. He was professional and very kind. He even made my kids laugh!
Jennifer Miguez
Aug 9, 2022
The way these apartments are makes it feel like a home rather then an apartment. From the moment you enter the gates you are welcomed and at peace. The respond on an emergency maintenance call is out of this world. One night, our fridge had broken loose from the water line and flooded our 3rd floor apartment, I swear no sooner did I hang up from calling it in there was a knock on the door. Moses and his crew we're on the job. Moses had it cleaned, fixed, and dryed within no time. At 3am that's amazing!
Crystal Blackburn
Aug 9, 2022
Such an amazing environment, neighbors are nice and the whole complex is just outstanding! 5 Stars for sure! Moses Vacha was an amazing help!
Xrystian Vacha
Aug 9, 2022
One of the most welcoming community that I have seen by far. Very tidy and beautiful. Feels extremely safe and cozy. The maintenance man Moses is always around and over eagered to make sure all your needs are taken care of. I can always rest assure that he's got it taken care of.
Crystal Marie
Aug 9, 2022
Been living here two years now and got home from work to a 85 degree apartment! Called the office and they had Moses out there within the hour. AND even better he got it repaired within a hour of being there. Thanks Moses and the Cortland staff!
Joey Keith
Aug 9, 2022
I was greeted by Dantriel. He was super informative and answered all my questions. He helped me with my account and went out of his way to make sure. My account was accurate. Which I appreciate he took the time to go through my account detail on the phone with me. I didn’t like like I was asking to many questions or being a bother. Thanks for all your help Dantriel
Tanesha Watson
Aug 9, 2022
The way these apartments are makes it feel like a home rather then an apartment. From the moment you enter the gates you are welcomed and at peace. The respond on an emergency maintenance call is out of this world. One night, our fridge had broken loose from the water line and flooded our 3rd floor apartment, I swear no sooner did I hang up from calling it in there was a knock on the door. Moses and his crew we're on the job. Moses had it cleaned, fixed, and dryed within no time. At 3am that's amazing!
Crystal Blackburn
Aug 9, 2022
Very great peaceful community to live at. Clean property with no problems. Moses the maintenance from the property goes above and beyond at what he does. Always finds the solution to any problem and does not leave til it is fixed. I would highly recommend this community to anyone looking for a great place to stay.
Marie Hdz
Aug 9, 2022
Nice workouts
rajeswari pudami
Jul 25, 2022
Great community with awesome Townhomes. Maintenance guy’s are the best. Beautiful kitchens.
Shanti Trammell
Jun 30, 2022
The apartment units are just great, well renovated and spacious. We did face initial challenge with unit that was allotted but Angelica and leasing office was quick enough to switch and accomodation our move in.
harish malavade
Jun 28, 2022
A basically enjoyable experience! We enjoy living here!
May 19, 2022
Apartments.com
Premium wooden floor Apartments less crowded but expensive
Vinay Kumar
Apr 30, 2022
Alejandra was very welcoming and informative. The property is very well taken care of and in a great location, I also love that I can get AT&T fiber since I work from home!
Marina Monthley
Apr 26, 2022
Fantastic Place There.
Samuel Herbert
Mar 24, 2022
Your service is upperclass
Tornicles Talks
Nov 30, 2021
I have been living here for several years. Love the location & amenities at the community. Community staff is nice and helpful, however the maintenance team goes above and beyond to take care of the works orders as well as to help the residents.
Sandra Rivera
Oct 28, 2021
This is a nice, quiet community and all of the amenities are kept very clean. The parks are nice for the kids to play and the pool/grill area is nice
melissa buchanan
Oct 28, 2021
I have been here a little over a month and this complex is fantastic. It’s very quiet and the amenities are bomb!! This is definitely the place you would raise your family at. The staff is very genuine and professional.
Hoyce Mitchell
Oct 28, 2021
Although I have lived in this complex only 1 month, I have found it to be a pleasant place to live. It is quiet at night and the grounds are kept well making it a pleasant place to walk through or just sit outside and relax. The apartment itself is modern and up to date, roomy and well laid out. I also appreciate the emails and text message alerts and updates as well as the "extras" the company provides like "Food Truck Thursdays.
Gary Petree
Oct 28, 2021
Good community place to live. We have lived here for a while, the staff of the apartments are super helpful and always so nice! I Would recommend to anyone!
Bharathirajan Dhanapal
Oct 27, 2021
You cant go wrong with selecting Cortland at Valley as a place to live in Irving. The apartments are very nice and the garage is a fantastic addition. It is conveniently located close to so many stores and restaurants which is great. We never have to go far for meals, groceries, or shopping. There is also the beautiful walkway along the water that is right next to the apartments! James and Rebekah at the front office are awesome along with the maintenance staff. They will go above and beyond to help you with what you need. I haven’t had any major issues at all. Any small problems I did have were addressed and fixed rapidly.
Samvith V Rao
Oct 27, 2021
Great place to live! Professional, courteous and attentive staff!
Eileen Ziemian
Oct 26, 2021
Quiet safe clean community. Office and maintenance staff have gone above and beyond 👍
Chance Gauge Ryan
Oct 26, 2021
Very nice people love to visit apartment is very nice
It’s simply Afri k
Oct 26, 2021
I Went to visit these apartments in which my sister and brother in law live. I must say they were very nice and had beautiful landscaping and clean. They were very spacious I would highly recommend to anyone looking for a new home.
Janeshia Wells
Oct 26, 2021
Amazing service by Moses. He is the single contact for any service in our apartments. Rest of the crew is also nice
sagar i
May 3, 2021
I have been living here for about 2 months now. For the most part it is great. The apartments are very nice, the staff are great. I haven’t had any major issues at all. Any small problems I did have were addressed and fixed within 24 hours by maintenance which was awesome. It is conveniently located close to so many stores and restaurants which is great. We never have to go far for meals, groceries, or shopping. There is also the beautiful walkway along the water that is nearby. My only complaint is that my specific unit happens to be facing the children’s play area. There are a LOT of children that live in this community. Every single day, without fail, there are about 15-30 kids playing in this area with little to no parental supervision. My only issue with that is the noise. For about 5 hours a day (3-8:30pm) there are tons of kids screaming and yelling loudly outside. I can hear the yelling every single day from every room in my apartment. I imagine that if your apartment is located further from the play
Helen Brown
Apr 28, 2021
Cortland at Valley Ranch has been my choice for a few years now - mainly because of the office staff (Alex) and the maintenance staff (Moses and Caine). It is a quiet community and new management is busy with upgrades to apartments as well as landscaping. I am hoping the new manager James will stick around for a while - he has been great also. I have read the other reviews that complain about TRASH issues - I am not sure what management is supposed to do when TENANTS leave trash out on the wrong day!! That is a problem with tenants and not Cortland at Valley Ranch. As is the problem of children playing in undesignated areas! That is a problem with parents! All in all - I am happy at Cortland at Valley Ranch and have no plans to move.
Suzyro
Apr 23, 2021
Apartment Ratings
I moved in this apartment on Feb -2021. This was a newly renovated apartment, full wooden flooring, new appliances (Except the Cooking range but it was hardly used so that is ok). James made our move in very smooth and fixed all the issues we had after move in. So far very nice experience. Just couple of things I have noticed here like rent is higher compare to other communities in near by locations and lease breakage is two months and move out notice is two months (So total 4 months rent). For ppl like me, we need to move to different locations based on the Job and might not be able to complete the lease. I believe two months notice and two months rent as lease breakage is on higher side. But I ignored these two points and gave higher weightage to other points like were locations, friends staying in the same Apartment etc while selecting this. I will update the review again in future whenever I will move out to share my Move out experience
Nirav Sanghavi
Apr 22, 2021
The apartments are beautiful, but the hospitality is unmatched. Cipriano Alvarado went above and beyond preparing the paperwork necessary and assisting us in any area we needed. My wife and I love this place!! The best so far!
Zachary Sellers
Apr 21, 2021
The manager is super funny and relatable. Cipriano has always gone out of his way to assist us with anything we may need! It is super rare to find someone like this anywhere! Also, I love the layout of the apartments! There is alot to offer! Best place to live by far!
Faliciti Burns
Apr 21, 2021
I love living here and with the new management things are looking up. Thank you Alex for all you do, your kindness and professionalism does not go unnoticed.
casta guzman
Apr 21, 2021
We have lived here for a while, and love it! The manager of the apartments Cipriano Alvarado is super helpful and always so nice! I Would recommend to anyone!
Rita Trevino
Apr 21, 2021
We love living at Cortland at Valley Ranch.
Dana Fitzke
Apr 21, 2021
Super friendly staff, clean location, well kept. Very nice place to live!
Melody Howell
Apr 21, 2021
i have lived in this community for a little over a year now and i love it. newly renovated office and gym as well as apartments. its second to none.
sean john
Apr 21, 2021
The service has been great! The team takes care of my service requests the same day. The are amazing!
R Williams
Apr 21, 2021
I have been living in this community for over 3 years now and I must say that I have thoroughly enjoyed living here. The USP of this community is the service staff here. Everyone starting from the front office to the maintenance personals are super professional and know their job very well. I must add “MOSES’s” name here who is one of our maintenance staff at Cortland at Valley Ranch. During the winter storm last week (Feb 2021), when our community had no power, the community had numerous emergency calls and Moses was one person who single handedly addressed them all in biting cold. He personally shoveled ice from resident’s cars, unblocked garage path ways for residents and even helped all of us with all emergency calls. He is the IRON MAN of our community. Thank you Moses.
Yash Mohan
Feb 28, 2021
A resident for ~half a decade now. Great management team, responsive maintenance team, awesome grill place & gym, and most of all my new favorite coffee machine compels me to extend 👍👏 Follow up: 02/15/2021- Why we love this community —> A working wood burning fireplace for one of those rare days like today keeping us warm A central gas heated water heater supplying hot water in seconds 😂 (I’m totally not affiliated with cortland or it’s employees)
dhana sekar
Feb 15, 2021
Kudos to Moses! I genuinely appreciate your dedication and support, Thanks for the fantastic job you did on the shower grout repair. Thank you for a job well done, you are the best!!!
Sandra Rivera
Feb 5, 2021
Moses and Caine are very courteous , Friendly, and taking care of our service request neatly and in timely manner. always make sure we are happy and satisfied with the repair. they deserve our outmost appreciation!
mehdi alijan
Feb 2, 2021
Awesome living. Quick maintenance very peaceful.
dipak pandit
Jan 19, 2021
Moses and Caine both are fabulous, friendly and courteous. They have been taking care of all of our service requests in a timely manner and they always make sure we are satisfied with how the requests are addressed. If there were 10 stars, I would have given them both. Thank you very much Moses and Caine. You rock!!
Anand Venkatachari
Jan 13, 2021
Edward and Chris fixed my a/c. The best maintenance team we could ask for. Cain and Moses are also gems. Love our townhome community.
Ms. P
Dec 22, 2020
New management is good and their Maintenance service is quick and excellent, they are friendly too.
Kavya V.
Sep 14, 2020
Caine was very kind and helpful. I appreciate his service, hospitality and kindness. Thank you very much Caine and team Cortland at Valley Ranch for support. Thanks
Subhash Jha
Sep 11, 2020
To all, Cortland at Valley Ranch is a great place to live! I have lived here for almost 2 years and the staff and the amenities are the best! I would recommend anyone looking for a great place that's conveniently located to everything to check it out.
Greg Hammond
Sep 10, 2020
Pool area very well maintained, clear water and nice for family gatherings poolside. Also like the immediate response from maintenance department. My last apartment only half-fixed problems (put a band-aid on it so to speak). This maintenance crew at Cortland at Valley Ranch has fully repaired my issues & I am thankful for that. Thanks
Melody Howell
Sep 10, 2020
Really Like This Place! A lot better than most places I've lived. Friendly staff and the Maintenance Crew is awesome! They get things done pretty fast, I think their names are Moses and Caine. Place is kept clean as well!
David Vodka
Sep 10, 2020
Love the size and layout of the two bedroom floorplans, and that there are attached garages. The area is nice as well with nearby trails and a good variety of restaurants.
Riccardo Gregorat
Sep 10, 2020
Looked at the Cortland at Valley Ranch a couple days ago. Seemed like a really nice place to call home. Not only did the gym look up to date (who else hates paying for a gym when your home has one), but the pool also looked like the perfect place to relax on a day off. These seem very competitive in terms of cleanliness and value. 5 Stars!
Jeffrey S.
Sep 8, 2020
I really love the look and feel of the renovated 2-bedroom. Paired with the pool, updated gym, and building face-lift. Cortland at Valley Ranch is an awesome place to live with super attentive staff. 5/5!
Travis W.
Sep 8, 2020
I toured these apartments and found them to be very clean and family friendly. The units I saw were up to date and had been thoroughly cleaned.
Nick Lahutsky
Sep 8, 2020
I visited the property with my wife over the long weekend and really enjoyed how clean everything was. We took a tour of the newly renovated 2 bed unit and loved the granite counters. It is a really good fit for us and we really liked the pool, even though the summer season is winding down, we hope to use it at least once.
Nick Foglietta
Sep 8, 2020