Reviews | Cortland at Valley Ranch

Decent houses but a great maintenance team. Any small or big issue gets resolved on the same day. Kane is a rockstar, always fixing things for us!

raunak verma

Aug 4, 2026

Google

Jamarcus is always helpful any time I have concerns or need assistance. I had an issue that left me upset and he insisted that office management would get maintenance to come and take care of it. It was done the next day! If you need something taken care of, he is the man to ensure it gets done! Anyone looking to lease, stop by and ask for him!

Leann W

Aug 4, 2026

Google

Jamarcus was exceptional and very detailed when taking me and my family on a tour of this property! He had an amazing personality and accommodated us according to our needs! Give that man a raise!!!!

Cassandra Worrall

Aug 4, 2026

Google

The maintenance team at this apartment is doing an amazing job!!.Caine addresses maintenance issues very quickly and he is incredibly friendly and professional...On top of the great service , it is a very quiet and calm place to stay..

Sri R

Aug 4, 2026

Google

We have recently moved in. Caine here helped us on the same day we submitted the service request. Jay in the front office is very helpful and friendly as well.

V Jay

Aug 3, 2026

Google

Awesome service and quick turnaround by service team Caine Howell and Lamar.

Navin Vasnani

Jul 30, 2026

Google

Beautiful property and the community looks amazing! The staff and management are very welcoming in particular a young lady whose name is Kimberly she was very attentive to our vision and answered all of our questions!

Maddie Cabrera

Jul 24, 2026

Google

The property was very beautiful and enjoyed the community. The staff and management were very welcoming in particular a young lady her name was Kimberly, she was very attentive to what we had a vision of and answered all of our questions.

Maddie Nolasco

Jul 24, 2026

Google

I really enjoyed this property in large part due to how good the management is. Especially Kimberly, she was so helpful and kind. When we needed to have something done, she was really helpful, nice and respectful!

Izabella Rivera

Jul 17, 2026

Google

Community is beautiful and well maintained. Kimberly was great help when answering all my questions!

Kristina Velázquez

Jul 17, 2026

Google

The maintenance guys are the best. Responded to my order quickly and got the job done within an hour

AJ Apollaro

Apr 14, 2026

Google

I had a great experience working with Keila Montes during my apartment search. From the very beginning, she was incredibly helpful, professional, and genuinely kind. She took the time to answer all of my questions, made sure I understood every step of the process, and always responded quickly whenever I needed assistance. What really stood out was her patience and attention to detail. She made the entire experience feel smooth and stress-free, which I truly appreciated. It’s clear that she cares about helping people find the right place and goes above and beyond to make sure everything is handled properly. I would highly recommend Keila to anyone looking for assistance with an apartment. She’s reliable, friendly, and truly great at what she does!

Alex

Mar 21, 2026

Google

I just wanted to share how much I enjoyed touring Cortland MacArthur. The community itself is beautiful and very well maintained. Everything looked clean, organized, and peaceful which made a really great first impression. Keila was the one who gave us our tour and she did an amazing job. She was very informative and walked us through all the details about the apartments, the amenities, and the community. She answered every question we had and made sure we understood everything. You could really tell she cares about helping people and making the experience a good one. Overall it was a great visit and I’m really glad we stopped by. Thank you Keila for the great tour and for being so helpful!

Kye C

Mar 11, 2026

Google

I’ve been residing here since Jan 2023! One thing that has stood out for me is the Maintenance team led by Caine Howell. Caine has been at his best every time, every day of the year to serve our requests and maintain our homes and community how it should be. He’s one of the most hardworking, humble and experienced staff. We’re lucky to have him at Cortland. Kudos to you Caine!

Sachin Baban Nawale

Mar 2, 2026

Google

Thank you Keila for being welcoming and kind. I had many questions going in and you answered it all.The patience you demonstrated and treated me with is hard to find nowadays. Very professional, ask for Keila and you will have the best customer service there’s is. También ayuda en español gracias Keila por todo

Felipa M

Feb 28, 2026

Google

The entire office staff are great and Bryan is very friendly, and the others are very easy to communicate with.

Colton Wilcox

Jan 6, 2026

Google

I can’t say enough great things about Cortland Valley Ranch! The community is beautiful, well-kept, and feels like home the moment you drive in. The amenities are top-notch — the pool, gym, and dog park are all spotless and well-maintained. The office team is always friendly, professional, and quick to help with anything you need. Maintenance requests are handled fast and efficiently every time. You can really tell the staff cares about their residents and takes pride in the community. If you’re looking for a place that’s safe, comfortable, and managed by people who actually care, Cortland Valley Ranch is it!

S G

Oct 28, 2025

Google

I recently stopped by Cortland at Valley View for a tour, and I was really impressed! The entire team was so helpful and took the time to answer all of my questions.

Z Rios

Oct 27, 2025

Google

The most amazing service that you can get if anything break from Caine and Edvardo!

ritesh kapadia

Oct 24, 2025

Google

Friendly team and well kept property

Solaroid Tech

Oct 6, 2025

Google

I had such a great experience yesterday. Chauncey was our tour guided and he represented the Courtland well. I like the amenities and the cleanliness of the community

Justin Webber-Blackwell

May 5, 2025

Google

Me and my wife came to Cortland at valley ranch couple of days back along with our first daughter son in law and granddaughter The ambience and atmosphere and facilities are so nice and good As senior citizens we keep enjoying the surrounding and facilities Best wishes Regards Badrinarayanan and Sudha

badrinarayanan ks

Apr 16, 2025

Google

I just toured this complex today, Sat 3-22-25. It's a beautiful property with well-maintained grounds. Gabby was an absolute gem. She has the most delightful personality and she is very knowledgeable about the property. Today was just a tour because I'm currently locked in a lease, but I'll be back in July to go forward with application process. Thanks, again, Gabby for the lovely tour!

La Jae

Mar 22, 2025

Google

De-Andre was great at Valley Ranch. Very attentive and knowledgeable

Karianne Kellerman

Mar 21, 2025

Google

Such a great a community and friendly staff Recommend this property

Zurayma Rios

Mar 20, 2025

Google

This is a great community i love the staff they are very welcoming and nice and are very helpful!

Angel Magallon

Feb 6, 2025

Google

I was able tour today and I want to give thanks to Chauncee for a great experience. The apartments were nice.

Tobechukwu Akabogu

Feb 1, 2025

Google

Thanks Chauncee for a great experience. I have enjoyed myself since moving here

Jenae Johnson

Feb 1, 2025

Google

This is the most amazing property I’ve ever been to.

logan green

Feb 1, 2025

Google

Thanks for making my experience amazing Chauncee

Daniel Myers

Jan 30, 2025

Google

This has been such an amazing place to call home! Have not had any issues and everytime I need something the team jumps on it immediately!

Kori Goudeau

Jan 30, 2025

Google

So excited about moving into this amazing community. Chauncee sir, you have a wonderful way of touring this place, and ensuring potential tenants leave with all questions answered. You rock sir! I’m so thankful for valley ranch and will see you all in March.

Therman Williams

Jan 30, 2025

Google

Keila montes gracias por tu ayuda

Daniel Garcia

Jan 2, 2025

Google

Dom was very friendly , and the property was amazing

2DeepVlogs

Aug 1, 2024

Google

Went in to tour this lovely community and I want to thank Dom for going above and beyond to help me!

Queen Jazzberry

Aug 1, 2024

Google

Wonderful community to live! The maintenance guys are very efficient and quick at their jobs.

Vanitha S

Jul 31, 2024

Google

The area is nice as well with nearby trails, a good variety of restaurants and Elementary School at walkable distance. The service team is very responsible . Mr Caine from service team will give you quick resolution on time.

Uday Kiran

Jun 17, 2024

Google

Service person Caine Howell is really awesome in getting things and requests in proper way..

Ramu Thunga

Jun 12, 2024

Google