Featured Reviews

We just moved to this complex. We found excellent customer service. Demetrius is very friendly and gives excellent customer service. We rented the apartment only because of the wonderful experience we had while he was helping us. Victor and Jacob are very kind and helpful. They do excellent maintenance work. Everything is very well organised and we love living there.

Harvinder Giani

Sep 9, 2021

Google

We lived at Vista's for almost 2 years. The apartments have great location, they're close to everything and are in green neighborhood, yet away from MacArthur chaos. Their front staff are amazing, and maintenance team are SUPERB. Our guys were Victor and Danny, what a great team! Is there anything they couldn't fix? I don't think so. They took care of anything from missing blinds tassel to noisy neighbor's AC unit. And everything was done very fast and professional. Thank you for taking care of us Vista's team members!

Kate Lungul

Jul 3, 2021

Google

It has been 5 months that I moved here. The management team is really helpful and I am enjoying my stay here.

Manish. Ad.

Jun 19, 2021

Google

I recently moved in and wanted to express my love for this team! I’m new to the area and the team made my move in easy and smooth. Mary was the most helpful person ever!!! I’ve been bugging her with a million questions and she has been super quick with her response. I can see that her leadership is second to none and it shows with her team. Thank you all so much for helping me when I needed. Highly recommend anyone looking to check out this complex!

Matt Thompson

May 18, 2021

Google

Omg, I love my apartment and can not thank Demetrius Parker enough for keeping his words, being consistent with reaching out, and overall just making me feel welcomed. I have been living at Vista’s apartments going on 2 months now. I must say that these are by far the best apartments I had. If you're looking for nice, respectful, and timely manner people that are leasing apartments Vista at Hackberry Creek is the place to be. From the front office to the maintenance team, they're meritorious and deserve to be acknowledged for their tenacity they bring to the community.

ChakaKwon

May 18, 2021

Google

I've lived here for more then two years, Darnell in the front office has been very helpful and courteous since day one. Victor and his maintenance team have been awesome, they respond quickly to work orders and put in effort to thoroughly resolve your issue or any others they come across.

Matthew Munoz

May 7, 2021

Google

These apartments are perfect! Grounds are well kept and maintenance is always courteous and responds quickly. Ever since move in, Victor has been so helpful with all concerns and makes sure to keep everything functioning properly.

Jessica Somers

May 5, 2021

Google

I know Victor and Danny from last two years in Vistas at Hackberry. They are very polite and always providing great service and support. They have lot of patience and great experience in fixing the problems.

Rajesh K

Apr 19, 2021

Google

Recently moved into this place and have been good experience so far. Darnell Parker ensured that your move in was smooth and addressed our questions right away. He provided a really good experience. Victor and Danny fixed in the minor issue we had at our unit after our move in a timely and professional manner. Good job !

Rishabh Kavidayal

Apr 7, 2021

Google

Vistas at Hackberry Creek is the supreme place to live! They have first rate customer service, very professional and extremely knowledgeable about their apartment complex. It all starts with assistant manager Darnell Parker. He was my first impression of Vistas and is the reason I chose to live here. Demetrius and Sierra in the front office are amazing as well. When you have great staff like this, you can rest easy knowing all your questions and concerns will be handled with no problems at all! Thank you all for a great living experience!

arlene robinson

Mar 27, 2021

Google

I had a couple of issues concerning my unit. Maintenance (Victor) came in and fix them in a professional and timing manner. Thank you, Maintenance Team.

Patricia Ann McKinney

Mar 24, 2021

Google

We have recently shifted to Vistas at Hackberry Creek and had seamless onboarding , thanks to Darnell at leasing office. He was quick to respond to our queries and going above and beyond to make our move hassle free. I do want to mention maintenance guys , Victor and Danny who were prompt in addressing maintenance issues. Overall we are having good experience so far !!

siddhesh sawant

Mar 17, 2021

Google

It was good

Anonymous

Mar 15, 2021

Survey

Vistas feels like it's in a secret patch of green in the middle of Corporate Irving. Close access to just about everything you'd need but secluded and off of a well maintained side road. Food in the area is diverse in both ethnic origin and price. Staff is very helpful and accommodating. I have spoken to neighbors about noise two or three times in nearly two years now, which is far from a dealbreaker considering most are friendly and understanding. A few stray cats in the neighborhood as well, but they keep to themselves. Maybe an issue if you have outdoor cats of your own, but if not they're just cute additions.

Anonymous

Feb 20, 2021

Apartment Ratings

Due to freeze weather water pipe broke and service technician Eduardo Martinez-Ruiz helped to fix it quickly. I would like to thank him for his hard work and dedication he showed during the freeze weather. Thanks a lot!

Resident

Feb 18, 2021

Survey

Staff has gone abovevand beyond to keep us up to date and with services running smoorhly as much as possible during freeze days.

Resident

Feb 18, 2021

Survey

I had an emergency maintenance request at 5:00 am due to a pipe bursting from below freezing temperatures. Thankfully I was awake and saw it right away. They were here quickly to shut off the water. Otherwise it would have been much more of a disaster. When they came back to make repairs, he showed me what happened and what will be done to fix it as this will be a lengthy process. Texas was not prepared for this type of weather so delays due to circumstances beyond anyone's control is expected. I appreciate maintenance doing the best they can with what they have too work with. We are tired of this historic making weather conditions but so is our maintenance team. Thank you for your hard work!

Netty Limon

Feb 17, 2021

Google

Unfortunately the office was closed today, however, Victor and another maintenance crew member came out through the snow to assist in fixing the heater despite being far away. Very much appreciated!!!

Ralphico243

Feb 14, 2021

Google

Excellent community and the agents they’ve chosen to lead them into the future are awesome!

Anonymous

Feb 12, 2021

Survey

Demetrius has been a great service to me, anytime I come into the office or call for help he has always been there when I needed it. Rather I needed help on my computer or in my apartment... I can always count on him. He came to my home and set up my cable box because I didn't not know how! Anytime I come into the office needing help with the internet, he has always helped me. Thank you Demetrius and the Vistas Team. -Erica Bright

Erica Bright

Feb 11, 2021

Google

Demetrius has been a great service to me, anytime I come into the office or call for help he has always been there when I needed it. Rather I needed help on my computer or in my apartment... I can always count on him. He came to my home and set up my cable box because I didn't not know how! Anytime I come into the office needing help with the internet, he has always helped me. Thank you Demetrius and the Vistas Team. -Erica Bright

Erica Bright

Feb 11, 2021

Survey

Maintenance guys are real professional, they know what they are doing ! Its my second month in the community and I am already happy to call it a home :)

Resident

Feb 9, 2021

Survey

I really hate looking for apartments, it’s so much I feel like you have to do if you want to live somewhere comfortable and worth your money. Needless to say I also feel like the staff in the complex should be friendly, great listeners, patient, honest, and really just care about their customers. Ciara in the office did all of those things and above! She was very helpful and did not make me feel as if she was just trying to get me to lease an apartment I may not want. She made me and my husband feel really comfortable, and helped us throughout the whole leasing process. This company should definitely have more workers like her, that is if they already don’t! Thank you Ciara!

jasmine cannon

Feb 8, 2021

Google

I have moved to views at hackberry creek for 2 months and I am super happy with how clean my apartment is, how clean the areas are, I recommend 100% this complex, its good service, the treatment of the very kind and professional workers, thank you all for your care and services

alexander soto

Feb 8, 2021

Google

This apartment complex is the best! I put in a work order this morning, and Edward and Feliciano arrived right away and are working on the issue. I've had nothing but good experiences here since I moved in a couple of months ago. The staff is extremely helpful, thoughtful and informative. This feels like a real community. I'm very glad I moved here.

Nikki Andalo

Dec 21, 2020

Google

They provide a real quick service. Glad to have them. Edward and feliciano both are super efficient. 😊

Syeda Yuman Zehra

Dec 17, 2020

Google

Edward and feliciano took care of my work orders.

Vee G

Dec 17, 2020

Google

Demetrius! He’s amazing! Helped me find exactly what I wanted and quickly too!!!

Violet Jade Falls

Dec 14, 2020

Google

Came in to lease for an apartment and Ciara was very professional. answered all the questions that i asked and went above and beyond for me and my family. Thank you Ciara and we look forward to making this our home !

Christian Balowa

Dec 11, 2020

Google

When we came here looking for a home, Demetrius was able to help us find one in no time with such ease and hospitality! He went out of his way to make our move-in experience as welcoming and comfortable as ever. We couldn’t be more thankful to him for creating such a stress-free process for us and continuing to be so helpful in any and every way!!!

Aliya Walker

Dec 11, 2020

Google

This is a great place to live ,its a peaceful community with the beautiful view of Hackberry creek and have lots of parking space . In the prime location close to MacArthur Blvd, It has easy access to local businesses like grocery stores, multi cuisine restaurants, to fitness and therapist places, almost everything I need. The staff at the leasing office are very professional and helpful. They always receive with a smile and address the issues at the earliest , special mention to Darnell Parker who has been helping me since the apartment tour till now. He is awesome at his work. Also the maintenance team , they are the best, hardworking , polite professionals who needs a special mention too.. Overall its a pleasure to be here. Thank you for making my stay a pleasant one

viji pons

Dec 4, 2020

Google

When I toured the property I visited with Ciara. I’m so thankful she was great. Super nice and knowledgeable she answered all my questions even tho I asked a lot of them. Ciara made me feel comfortable in my selection of apartment hunting. I wish more people where like her. Kudos to Ciara and that staff

Ky Cunningham

Dec 4, 2020

Google

This is a very well kept community. The office staff is always so helpful and maintenance is always on time.

Riichard Want

Dec 4, 2020

Google

When I toured the property I visited with Ciara. I’m so thankful she was great. Super nice and knowledgeable she answered all my questions even tho I asked a lot of them. Ciara made me feel comfortable in my selection of apartment hunting. I wish more people where like her. Kudos to Ciara and that staff

Ky Cunningham

Dec 4, 2020

Google

Great Facility. Wonderful staff. The office manager is super nice.

Aparna Dey

Dec 1, 2020

Google

We've been in this community for 4 years and had very little problems during our time there. Any service or maintenance issue we had were taken off almost the next day excluding holiday seasons and such. Management has switched 3 times during my stay but I was able to cooperate with them. Noise level near our apt has increased over the years but recent management has taken steps to address them especially during summertime when the sun goes down late, kids don't really want to go back home. If you're fine for mostly quiet neighborhood within a 3 min drive to supermarkets and stores and very close to major highways/state routes like 161, 114 then Vistas would be one of those communities for you.

Rajesh Nair

Dec 1, 2020

Google

First I would like to thank my lord and savior jesus Christ for allowing me get this apartment....the area is very nice well maintained and clean area and nice plans I will be moving vistas in a month ..DARNELL WAS A VERY NICE PROFESSIONAL GUY HE Showed me 2 floor plans he was very detailed when explaining everything..i got the approval camt wait thanks to darnell I choose the best view good spot .....good customer service .....god bless you all in jesus name..

Mr. DELIVERED Jesus saves BRO

Nov 5, 2020

Google

Amazing service! Great community and exceptional staff! Highly recommend.

William Tun

Oct 8, 2020

Google

Very nice staff. The services are really quick

Anurima Nandi

Sep 30, 2020

Facebook

Great place to live and maintenance team goes above and beyond!!!

Sarah Canales

Sep 17, 2020

Google

Very nice place and work done by the maintenance team and service manager. Eduardo is trustworthy and can get any issue resolved!

Cindy Martinez

Sep 15, 2020

Google

I’ve spent time at this community a few times visiting my friend and I’ve got to say that it is a really nice place. People are walking in the evenings and they are nice and friendly.

Valerie Espinosa

Sep 13, 2020

Google

My family and I took at tour recently at and I must say the front desk staff was super nice and helpful. We have been to many different apartments and none felt like the welcoming service we received here. The property itself was clean from the outside and the units were modern, with new appliance.

Hemal Patel

Sep 13, 2020

Google

Just an amazing place to live, great staff always ready to help with any problem!

Maria Gonzalez

Sep 12, 2020

Google

Been here since January and I love it! The staff is incredibly nice and professional, my issues are taken seriously and the amenities are perfect for me. The first comment everyone makes when coming to visit my apartment is wow it’s so quiet! And they are right it is super quiet and clean.

Madison C

Aug 18, 2020

Google

We had been living in this apartment from 2015 to July 2020. We just bought a new house and relocated to a different community in Irving. We had an awesome and amazing time with our neighbor and leasing office personnel. Victor and his team are very helpful and knowledgeable maintenance personnel. All office personnel are so professional, friendly, and dynamic in this apartment.  Especially, Tammy (whom we dealing with all the time), Egniz (we believed, she got transfer in another location in these days) and, the manager named Courtney(never seen her before but she cooperated us all the times for our leasing issues) are very cooperative, responsive, and amazing people. In May 2019, we wanted to buy a house in the Irving area, and we made a deposit with a home sales/construction company; however, they took almost 13 months to build our house.  So, we had to extend our lease almost half dozen of times only in this year, however, Tammy and Courtney always helping us to extend our lease with the same (or little b

Madan Adhikary

Aug 16, 2020

Google

Moved in very recently but Tammy is fantastic! The area is quiet and peaceful. The apartment is somewhat older but kept up very nicely. I put in a service request late afternoon and before lunch the next day Victor had fixed all my issues. Would really recommend this place so far!

steven Childress

Jul 15, 2020

Google

The service manager, Eduardo “Lalo” Ruiz, came to service my apartment for pest control. He was very professional, friendly, fast and efficient. He even treated areas outside of the problem area. I have seen him around the apartment complex either working or driving his work truck. He always greets and smiles at any residents walking in the area. I feel very lucky that he and his service team are always fast, efficient and knowledgeable. Most of all, that they always follow up on any work orders within 24 hours!

arlene robinson

Jul 10, 2020

Google