Jose from the maintenance team was great! He was able to come out on a week night shortly after I submitted a service request for a broken a/c and quickly got my a/c unit working again. The maintenance team here is very responsive to requests submitted, and I'm so grateful that Jose was able to help out so quickly - thank you!
Maggie Rudd
Oct 3, 2024
Jeff is awesome and he helped me so quick and was very kind ! I really appreciate his efforts toward the water pipe breakage.
pooja jeeva
Oct 1, 2024
The community is fantastic..the amenities are well maintained and provide a greaf placeto relax and socialize. I love spending time by the piil anf enjoying the beautiful lanscaping. Girls jn tbe office are helpful and they always do fun events. Shout out to Milica and Tiana
David Serrano
Sep 30, 2024
The property has now a new staff and so far so great! They are so proactive, responsive and attentive. The maintenance team has always been wonderful and the most friendliest team I have ever met. I have been living in the terraces of Lake Mary for about four years now going on five years I’ve seen so much huge improvement with the office staff. I highly recommend living at The Terraces At Lake Mary .!
Mercedes Newman
Sep 24, 2024
The maintenance team are great. Always helpful and fast with the request. Jose always around the property helping and keeping it up.
Sep 23, 2024
Apartments.com
Very professional and kind staff members. Very clean property. Friendly environment. Love the resident events. Location surrounded lots of restaurants and retail shopping centers.
Antoine Washington
Sep 23, 2024
The maintenance team are great. Always helpful and fast with the request. Jose always around the property helping and keeping it up.
Sep 23, 2024
Priscila in the office is amazing! So personable, professional and diligent. Jeff the maintenance guy is also my fave!! You put in a service request and he shows up within hours and knocks it all out and even leaves a slip letting you know the status of everything, may seem small but having never experienced that, I truly appreciated that small gesture!!
rebecca allgood
Sep 22, 2024
José is a magnificent worker help me out right away. I’m fixed all the province in the apartment. I recommend 1000%.
Andy Mota
Sep 20, 2024
Excelente equipo de Mantenimiento , Jeff , José y Hansel !!! Siempre al tanto y súper pendientes de todo … También al equipo de la oficina muy amables !!!
dulfenia contreras
Sep 20, 2024
Maintained was prompt friendly and fixed.
Lois Partlowe
Sep 20, 2024
Maintenance always does an amazing job at responding as quickly as possible and fixing the issues we need done. Great team eye grateful!! :)
Rashelle
Sep 20, 2024
Gracias Jeff and Jose por su gran trabajo y atender siempre tan rápido mis urgencias !!! También para Hanseel !! Gran Equipo
Rebecca Louissaint
Sep 20, 2024
Great customer service, fast and always attentive.
Deondre Glover
Sep 19, 2024
The Terraces at Lake Mary has an amazing maitenance team! Jeff and Jansel always ensure to provide 5-star service and are always one call away!
Sep 11, 2024
Apartments.com
The Terraces at Lake Mary has an amazing maitenance team! Jeff and Jansel always ensure to provide 5-star service and are always one call away!
Sep 11, 2024
Michelle is such a true blessing. We had an amazing experience with her, she made our move in process so easy and enjoyable. The apartments are super nice, well kept, family friendly, and quiet!! If you are looking for a fresh start with you and your family, I would definitely recommend these apartments and call for Michelle!!! Bee blessed
Jun 6, 2024
Apartments.com
Michelle is such a true blessing. We had an amazing experience with her, she made our move in process so easy and enjoyable. The apartments are super nice, well kept, family friendly, and quiet!! If you are looking for a fresh start with you and your family, I would definitely recommend these apartments and call for Michelle!!! Bee blessed
Jun 6, 2024
I had the pleasure of Michelle's exemplary customer service this afternoon when I needed to inquire about my access fob. She is always friendly and helpful and I truly appreciate her support to the residents-thanks for being so helpful & pleasant, Michelle!
Diana Rice
Jun 3, 2024
Michelle is such a true blessing. We had an amazing experience with her, she made our move in process so easy and enjoyable. The apartments are super nice, well kept, family friendly, and quiet!! If you are looking for a fresh start with you and your family, I would definitely recommend these apartments and call for Michelle!!! Bee blessed 😊
Chelsi Bee
Jun 3, 2024
I have to say…this property really out did themselves. I recently moved in and it was so seamless and stress free. The apartment is very big for a 3 bedroom and so clean and well kept, so is the community. The office staff have been very accommodating and professional. My family and I are so happy to call this home for now.
Jay S
Jun 1, 2024
Since living here I have no complaints , if there is every any need for help from maintenance or from the office they are ready & make sure all things are taken care of.
May 25, 2024
Apartments.com
Since living here I have no complaints , if there is every any need for help from maintenance or from the office they are ready & make sure all things are taken care of.
May 25, 2024
I’ve been living at the terraces for 3 years and ever since Cortland took over, the community has improved so much! Priscila is new and she’s done an amazing job as well! Highly recommend this community!
May 25, 2024
Apartments.com
I’ve been living at the terraces for 3 years and ever since Cortland took over, the community has improved so much! Priscila is new and she’s done an amazing job as well! Highly recommend this community!
May 25, 2024
I went for a tour today and Priscila helped us out. She was very knowledgeable on the area and the community. We are currently paying for a 2BR and they have a 3BR for the same price. The location is great with Publix and Target across the street. Will be applying and can't wait to move-in!
May 24, 2024
I went for a tour today and Priscila helped us out. She was very knowledgeable on the area and the community. We are currently paying for a 2BR and they have a 3BR for the same price. The location is great with Publix and Target across the street. Will be applying and can't wait to move-in!
May 24, 2024
Apartments.com
Been living here for over a year now & really enjoy the community. Location is safe and convenient, close to lots of restaurants, grocery stores& shopping.
Leann Briguera
May 23, 2024
I fell in love with this community the moment I toured! The location is great, community is clean, and the staff are very kind and always smiling. I ended up doing an application, which Priscila helped me with. She’s my favorite! I can’t wait to move in!
Merany Quintana
May 23, 2024
Love this community!
Priscila Rocafort
May 23, 2024
I recently move to The Terraces and I’m delighted. Michele Guerra was very kind, professional, and helped me with the rental process. She’s amazing, thank you so much Michele!!!
Enid Aquino
May 22, 2024
The leasing agent, Michele Guerras, was very sweet, treated us very nicely, and was very professional. She also helped us through the leasing process throughly. Thanks Michele😁.
neiyalizrodriguez
May 22, 2024
Muy buena atención de la señorita Priscila
Arcángel Pérez
May 22, 2024
Ms.Priscilla helped me out & explained everything clearly for me. She made everything a smooth process applying and the community is wonderful.
Uriyah Brummitt
May 22, 2024
Ms. Priscilla was amazing . Customers service was very pleasant & it was an easy process to see if my Roomate & I would get approved ! Excellent service
Kei’yona Bobb
May 22, 2024
I went for a tour today and Priscila helped us out. She was very knowledgeable on the area and the community. We are currently paying for a 2BR and they have a 3BR for the same price. The location is great with Publix and Target across the street. Will be applying and fan't wait to move-in!
Francisco Vásquez
May 22, 2024
This entire experience has been phenomenal! My husband and I had to make a very last minute move, and Michele was phenomenal in getting us taken care of. She explained the process thorough, the property itself is beautiful and a great value for the area, and in a week’s time we are now moving into our new home!
Josie Navarra
Apr 30, 2024
Michele was absolutely wonderful at helping us find our next apartment! We are so excited to call the Terraces at Lake Mary home. The apartment is everything we were searching for and more.
Carter Greenspan
Apr 30, 2024
Jeff is great to work with
Percy Roland
Apr 30, 2024
As a vendor who has had the opportunity to work with The Terraces at Lake Mary apartments, I can confidently say that this community is top-notch in every aspect. From the management team to the overall upkeep of the property, everything is handled with the utmost professionalism and efficiency. The management team at The Terraces at Lake Mary is a pleasure to work with. They are organized, communicative, and always strive to ensure that vendors have everything they need to successfully complete their work. Any questions or concerns are addressed promptly, and the staff goes out of their way to make sure that vendors feel valued and appreciated. The property itself is always well-maintained and beautifully landscaped. It's clear that the management team takes pride in keeping the grounds looking pristine, which creates a welcoming and attractive environment for both residents and vendors. The amenities on the property are also well-kept and provide a great backdrop for any services or deliveries that need to
Clint Reynolds
Apr 28, 2024
Michele G was very welcoming and helpful. The tour and application process was smooth and quick. Very professional and she took the time to help us find the apartment that best suited us. Can’t wait to live here
Daniel Mercedes
Apr 28, 2024
Michele was absolutely fantastic – super friendly, informative, and just an overall pleasure to work with. So far, The Terraces at Lake Mary look amazing – the apartment community is well-maintained. We can't wait to move in!
Floridarosebud
Apr 26, 2024
Me encanta vivir aquí. Muy limpio y excelente ambiente para compartir en familia.
Zaimar Carolina Guerrero
Apr 25, 2024
I love the service here and the attention, I highly recommend them ❤️
Abrihanys FC
Apr 25, 2024
It was great and would recommend to future guest.
Gábor Kovács
Apr 22, 2024
Jeff is amazing!
Jones
Apr 7, 2024
Jeff did maintenance on my apartment. He was polite, respectful and promp. Couldn't have asked for more a knowledgeable person!
Alicea Meadows
Apr 4, 2024
An incredible start to a new chapter in life. Our leasing agent, Michele, was fantastic.
Lucas Vickers
Apr 4, 2024
I lived here for a year and never had any issues. Very quiet, safe and neat. I like the fact that it is close to a lot of shopping destinations. Maintenance staff are the best, usually response to my request the same day or the next day. Great community, worth the rent. Absolutely had peace living here!
Feb 28, 2024
Apartments.com
I lived here for a year and never had any issues. Very quiet, safe and neat. I like the fact that it is close to a lot of shopping destinations. Maintenance staff are the best, usually response to my request the same day or the next day. Great community, worth the rent. Absolutely had peace living here!
Feb 28, 2024
I moved in December and so far I am loving it. I have everything I need Nearby and it is a super quiet community. In addition to that, they respond quickly to any service request and find a way to solve it.
Daniiruiz Rivadeneira
Feb 10, 2024
You can get anywhere within 10 minutes from the Terraces here, if you’d like to walk to get what you need, you can do that, but I came here to talk about the awesome maintenance folks that work here, Jeff and Co. Do amazing work that is prompt and done the right the first time.
Feb 3, 2024
Apartments.com
You can get anywhere within 10 minutes from the Terraces here, if you’d like to walk to get what you need, you can do that, but I came here to talk about the awesome maintenance folks that work here, Jeff and Co. Do amazing work that is prompt and done the right the first time.
Feb 3, 2024
Can't say enough about the great service from maintenance. Jeff and Co. are great and are always get the job done right the first time.
John Moore Consulting
Feb 1, 2024
I have been here for the past 7 years and Jeff the head of maintenance is the most amazing and incredible human being and does such a wonderful job. I cannot ever thank him enough for all the hard work he puts in. I also want to thank Michelle as well for going above and beyond. Michelle and Jeff are the prime example of what hard work and dedication and integrity is. Highly recommend and appreciate them.
T Sadoriah
Dec 9, 2023
I have been here for the past 7 years and Jeff the head of maintenance is the most amazing and incredible human being and does such a wonderful job. I cannot ever thank him enough for all the hard work he puts in. I also want to thank Michelle as well for going above and beyond. Michelle and Jeff are the prime example of what hard work and dedication and integrity is. Highly recommend and appreciate them.
T_S585
Dec 9, 2023
Apartment Ratings
I would like to commend Michelle in the front office . Not only did she make my move easy , she was patient kind & explained everything throughly . I’ve been in my new home a little short of a month & im truly enjoying my new place , Thanks for all you do !
Takeithia Blue
Nov 30, 2023
This is a wonderful complex in a great location. The leasing office staff is extremely friendly and welcoming, especially Michele! She helped make our application and move in process very smooth and easy. Highly recommend these apartments!
Jose Quinones
Nov 16, 2023
I enjoy the pool and gym as well as how close it is to a shopping plaza with restaurants!
Nov 7, 2023
Apartments.com
All the staff is amazing,since I move the last year pregnant,I feel secure and Sherly,Michele,Andre,Jeff,Hansel,make my life more easy,every time I need something fix is fix right away,everything is close.I love living here
Lorena Leon
Nov 7, 2023
Great location ! I also like the gym and pool.
Jenna Wilson
Nov 6, 2023
The patience the team at Lake Mary had with my situation is unmatched. The site manager Andre was so sweet & helpful.
Kanga Moise
Oct 20, 2023
I would like to compliment one of the maintenance staff who is always responsive and thorough. Jansel, thank you for doing your job so well and for being so kind.
Christine Clinger
Oct 12, 2023
There was a temaprary issue with the main breaker on the side of the building and Jeff came to the rescue and took care of it late night! Bravo! Superior service.
John Moore Consulting
Oct 11, 2023
I had a excellent experience in the four years I was a resident at the Terraces of lake Mary.The management team of Cheryl and Andre were accommadating and maintained a high level of professionalism. Jeff, the maintanence manager is always friendly and willing to go out of his way to satify the needs of the tennants. Both teams are top tier and provide an exceptional living experience.
Sep 12, 2023
Apartments.com
The staff is top tier! The Complex Managers Cheryl & Andre, as well as the Maintenance Manager Jeff have been all professional and helpful with any issues I have had in the four years of residing here.
John Lundberg
Sep 9, 2023
Everything about my move to the Lake Mary area was stressful and complicated, except my move into the Terraces at Lake Mary! Michele G. was patient; answered all my questions and made my move in process seamless. Andre W. walked me through every step of my application submission with prompt precision and expertise. Michele and Andre are a great team and I cannot thank them enough for showing me patience, helpfulness and most importantly to me grace!
Aundrea B
Aug 19, 2023
Michele in the office has helped us so much since we moved in this month. Out of all the places to live we carefully chose this one. The area is great! The ammenities fantastic, and everything was so organized for when we moved in. Thank you for all your help in finding us a place to call home.
Brinley Berrett
Aug 12, 2023
The Terraces at Lake Mary is awesome. The location, cleanliness, and amenities are fantastic. Special shout-out to Michele for her exceptional service and help in getting us settled into our new apartment!
Kenner Shumway
Aug 12, 2023
Absolutely beautiful! Michele was extremely helpful and informative!
Nicole Crounse
Aug 6, 2023
I had a excellent experience in the four years I was a resident at the Terraces of lake Mary.The management team of Cheryl and Andre were accommadating and maintained a high level of professionalism. Jeff, the maintanence manager is always friendly and willing to go out of his way to satify the needs of the tennants. Both teams are top tier and provide an exceptional living experience..
John Lundberg
Aug 3, 2023
A big Thank You to Michelle for helping me out in the business center Tuesday! I really appreciate you. I also think the the entire staff from maintenance to the office is friendly, compassionate & personable.
Diana Rice
Aug 2, 2023
My grandfather has been living here for a few years, and he absolutely loves it!! I Very good area with lots of shops in walking distance.
Nala Actie
Jul 31, 2023
Friendly office staff, great location.
Kimberly Mack
Jul 31, 2023
If you are looking for a nice community look no further, this is the place you need to be! You’re close to good restaurants and shopping. Leasing office is friendly and helpful.
Carolina Gomez
Jul 31, 2023
I moved into The Terraces of Lake Mary in March and speaking with Angelo during my initial visit, was awesome. I KNEW this would be a community I would love to stay in. This Month I had to downsize my apartment to a one bedroom. Michelle always listened and was willing to do anything she could. I explained my situation to Cheryl and she help out tremendously and stayed in communication. I really want The Terraces of Lake Mary Staff to know I appreciate them. . If you are looking for a great community This place will not disappoint.
Keishawn Knight
Jul 29, 2023
Great community. Moving In was easy as 1,2,3. Andre was the man, he helped me through the whole process and it was easy. Thank you
JJ dupalis
Jun 21, 2023
Maintenance staff has always been extremely helpful particularly Jeff and Jose. Issues are solved very swiftly.
Nick Paszul
Jun 14, 2023
Andre is absolutely the best. He helped me and my brother have such a smooth transitioning into the Cortland community. He explained all that we needed and was patient with us getting to him with all the prerequisites. Much much appreciated in his professional deliveries.
Holy Holy
May 29, 2023
It’s hard to find a community these days with a dog park. I’m really lucky to have found this one.
Apr 22, 2023
Apartments.com
I just toured the model at The Terraces at Lake Mary and I really like the split plan. Also, the sunroom is a great place to set up my office. I can't wait to move in!
Apr 22, 2023
Apartments.com
Such a great location. Seminole County is a great place to live and there are many restaurants and stores within walking distance.
Apr 22, 2023
Apartments.com
Best team here. Thank you for all that you do. We love being here.
Apr 21, 2023
Apartments.com
Good location. Nice gym and pool is sunny and clean. Staff is understanding and friendly , floorplans are spacious and it’s right behind Huey Magoos ! My fav place to grab lunch (: Seminole county is also a great place to live.
Anonymous
Apr 20, 2023
Apartment Ratings
I have never been at an apartment complex where I feel safer than at the Terraces. The maintenance staff (Jeff and Jansel in particular) are two of the nicest and most responsive people I have ever had the pleasure of welcoming into my home. They have always completed our maintenance requests within 48 hours (MAX but mainly within 24 hours).
Crystal Gonzalez
Apr 20, 2023
The Sevice Team its great ,but Jansel its Amazing. Thanks for all your help.
Dennis Pastrana Rivera
Apr 20, 2023
Very good staff, felt welcomed every Time there and a very friendly environment and a clean area. A very good management.
Victoria Maldonado Gonzalez
Apr 20, 2023
Nice and peaceful property!!!!
Harrian Hernandez
Apr 20, 2023
Love this place everyone in the office was so nice. Hopefully I'll be able to move in soon once my relocation to Florida is final.
StixSpotTV
Apr 20, 2023
loved it! excelente service from the workers
Andrea Gonzalez
Apr 20, 2023
Great service from the worker! Loved it
Fabiola Gonzalez Morales
Apr 20, 2023
Realmente good service, amazing workers and a very friendly environment.
Maria Del C Garcia
Apr 20, 2023
Great place to live! Beautiful property. Office staff and maintenance are very nice and responsive.
carlos carvajal
Apr 20, 2023
nice fast service and friendly employees
Janlienys Lorenzo
Apr 20, 2023
Love living here
Jánsel Lorenzo
Apr 20, 2023
Good experience, the workers were really amazing and kind and also were really helpful to everything that were able to provide and made me feel super welcomed
Joshua Rivera
Apr 20, 2023
We have been servicing The Terraces at Lake Mary for over 2 years now. I can gladly say that they are amazing to work with. Always, making my team and myself very welcoming as we step foot into the office. Cheryl, is a sweet heart and always quick on her feet. (Especially when it comes to submitting those invoices). Jeff is also amazing to work with. Overall the community is a good place for any type of vendor to work for. Thank you guys for your business. We truly appreciate it.
Sindy Soto
Apr 20, 2023
Best team ever. Thank you for all that you do.
Victor Abraham
Apr 20, 2023
Love the way they are so friendly..always cleaning up the area. And when you put in a maintenance request they respond in a timely manner.. I am happy to be living here
trisha owens
Apr 20, 2023
It is a beautiful place to live and great maintenance staff. Always great service and and professional.
Marty Irwin
Apr 19, 2023
The maintenance crew is 5 star! They are fast and efficient and friendly.
Crystal Smith
Apr 19, 2023
This place is amazing. Clean and quiet. Staff is wonderful. I feel good about recommending the apartments.
Michele Talley
Apr 19, 2023
Beautifully kept property!
L Fl
Apr 19, 2023
Such a beautiful property. Well maintained. Beautiful landscaping. Absolutely lovely environment.
Heather Tabers
Apr 18, 2023
I just love this community! It’s a beautiful well kept property! It has an amazing pool and workout gym. The Team that works there is always helpful and quick to respond to your concerns. The maintenance workers are awesome! I would definitely recommend this place. What a great place to live 😊
Sandra Hopkins
Apr 18, 2023
I enjoy living here! The community is great and the staff is very friendly
Sheena Mirsaidi
Apr 18, 2023
Beautiful property! Very convenient location, stores are walking distance and the team is amazing! Best maintenance team I’ve had in any apartment I’ve lived at. Definitely recommend living here!
Angelo Fernandez-Walters
Apr 18, 2023
Love living here in this community. It is very peaceful, and any concerns that I have ever had were taken care of immediately. Andre is awesome and is always ready to assist with anything needed! You won’t regret making this your home.
rantesha warren
Apr 18, 2023
The Terraces is the best place I’ve lived! Everyone is so nice, the property is gorgeous and the location is unbeatable!! Highly recommend!
Teri Hess
Apr 18, 2023
absolutely great property office & maintenance staff are very professional and just a breath of fresh air an absolute pleasure to deal with . thank you guys !!!!
all clean
Apr 18, 2023
I love this property
Jose Velazquez
Apr 18, 2023
Absolutely fantastic community and the whole team is stellar!
Robert Prieto
Apr 18, 2023
The pool is so cool
katherine peñarete
Apr 18, 2023
Good working staff, when i arrived to visit a resident, i was helped by the workers and they were really amazing and kind, very friendly as well. Definitely love the atmosphere here!
Joshua N Rivera
Apr 18, 2023
Very pleasant experience, all the workers are kind, helpful, and very dedicate. The workers helped me when I was visiting and they answered all the questions and took their time to help me.
Joshua Rivera
Apr 18, 2023
Andre was amazing! My husband and I are new to the area and he couldn’t have been nicer! He was very patient, answered all of our questions. The community itself is beautiful, great location. Definitely in our top 3.
Bianca Welsh
Apr 18, 2023
I was beyond impressed with the level of professionalism and knowledge of all The Terraces' leasing staff. Cheryl went above and beyond in answering all my questions; we look forward to moving into the community.
Kathleen Dunn
Apr 18, 2023
I’m really satisfied with the maintenance staff here on the property. The turn around time is super quick! The maintenance staff is very friendly, always smiling and very approachable when you see them around on the property.
Mercedes Newman
Apr 18, 2023
Clean, safe and wonderful management! We love it here!
Alyssa Perez
Apr 18, 2023
I love the pool area it’s amazing! The staff is courteous and loving!
Kayla Rodriguez
Apr 18, 2023
The Maintenance staff was top-notch! Super quick with completing my service ticket. The gentleman that helped me also used his personal pickup truck to help move some heavy items to the garbage. That guy deserves a raise!
Mat with one T
Apr 18, 2023
The community and maintenance staff is incredibly helpful!
Amber Leary
Apr 18, 2023
Cheryl and her team in the leasing office do an amazing job! They are always helpful in finding solutions for any situations that may occur. They do this while always having a positive attitude and being professional. I am grateful for their leadership.
Ryan Alexander
Apr 18, 2023
Great people at the office, community is very clean, well kept and welcoming. everyone is very helpful very quick to assist with anything.
Karina Bonnice
Apr 18, 2023
If you are looking for an apartment in east Orlando, look no further than the Terraces at Lake Mary. It is the place to call home. You can not beat the location. You are close to everything! The community itself is gorgeous! The amenities are top notch. The team is very warm and welcoming. Best community around!
Haley Gower
Apr 18, 2023
My husband and I visited many complexes over the last week as we are looking to move down here from Massachusetts. We had a tour with Andre, let me just tell you, it was spectacular. It’s important to us to have nice amenities. They have a dog park, which is super important to us. All of the staff we walked past were super friendly which gave us a warm welcome feeling. I can’t wait to sit by the beautiful pool, eat at some yummy restaurants and shop at all the near by stores. We can’t wait to move here. Thank you Andre for solidifying our decision. See you soon!
Kimberly Verney
Apr 18, 2023
I always have a great experience anytime I have any concerns. Andre always has a pleasant and friendly attitude and is always very helpful. This makes living in this community pleasant and easy.
Deborah Cook
Apr 18, 2023
Everything about this place is great. Truly first class all the way!
Flavin Leuthardt
Apr 18, 2023
Great community with great staff!
Peter Oppenheim
Apr 18, 2023
Went and spoke with Andre about the community. He was very knowledgeable and friendly. Will be coming back for a tour in the near future. Such a high level of customer service has not been my experience at every community I’ve looked at, so I wanted to make sure to acknowledge him.
Vince Rubinas
Apr 18, 2023
Great staff, super friendly and helpful. I loved the property. The pool and the dog park are the best! Spacious apartments with good storage space.
stephanie milliser
Apr 18, 2023
Andre has been always super helpful and a pleasure to work with. The community is beautiful an always cared for.
Tom Sayles
Apr 18, 2023
Great location. Great school district. It’s close to a hobby lobby !! That’s my favorite part (:
Jenna Wilson
Apr 18, 2023
Got a chance to tour the Property this past Saturday. Really interested in moving their. I have lived in a few of Cortland properties and the customer experience has always been on point. Michele was very helpful in everything thing she did. I didn't find out until after the visit was over that she was just filling in and not even a part of the Cortland teams. I think she would make a great team player, because she knew everything about the property or as they would say she knew about the Cortland experience.
ronald freeman
Apr 10, 2023
Superb service! Repairman was knowledgeable about my issue and explained what caused it. I am happy with the service provided to me.
Angela Bradford
Apr 7, 2023
I always have a good experience anytime I have any questions or concerns. Angelo always has a friendly attitude and is always helpful, as well as the rest of the staff, making anything an absolute breeze
John
Mar 12, 2023
I moved in recently and absolutely love my apartment. I am within walking distance to Publix and many restaurants with really good food. The best part is that my apartment is on the third floor so my time at home is very quiet and also is close to the dog park. I love working out in the fitness center and enjoy stopping into the office to say hello to Andre and the Manager Cheryl. They always make me feel welcomed. The last time I stopped by, they offered me candy from the Valentine's Day candy bar, which I thought was a neat idea. I would definitely recommend living here.
Mom Wilson
Mar 12, 2023
The place is great and clean, and the property management team are the best
Yoismel Fernandez
Mar 11, 2023
I love the community and the area is great there’s lots of stores near by and also walking distance!
vNessa
Mar 11, 2023
We went today and toured with Angelo. He was very knowledgeable and really cared to help us find our next home. Love the community!
Alanys !
Mar 11, 2023
Great job with a tour from Angelo!
Jayden Bradley
Mar 11, 2023
I absolutely love living in this community! It is quiet, safe, and nicely managed. The front office staff is extremely caring and helpful. They make us feel at home. I feel I can talk with them and don't feel afraid to tell them if I'm struggling they are very understanding and helpful. When staff ride by on their golf carts, they are friendly and wave with a smile. I love it here. I have nothing but amazing things to say about this community and everyone that works for it.
Natalie A
Mar 10, 2023
I lived here for 2 years and had a good experience.
Isa Bel
Feb 28, 2023
This complex is so nice! The office staff were so friendly and polite and they were able to answer all of my questions. I Can’t wait to move in!
Talanda Robillard
Dec 3, 2022
They have great Staff🥰🙂😊
raven mayle
Dec 2, 2022
Time well spent while touring property. Cheryl was exceptionally professional and had answers to all questions asked. I'm looking forward to becoming a member of this beautiful community.
Jai Lamar
Dec 1, 2022
I want to thank Cheryl and all the staff at the terraces of lake Mary for making my move to the community very pleasant and easy. The community is beautiful and very well maintained. The staff are very professional and friendly. I love my apartment. Thank you so much.
Cindy Robbins
Nov 30, 2022
We have lived here for about 5 years and the team in the office is amazing. They are so friendly and inviting and host such fun resident events. They are making an effort to beautify the community after the previous management company. They are sure to keep the entire up to date with all items happening at the community via email and text. The maintenance team is very quick and tend to resolve all work orders fast.
Nov 29, 2022
Apartments.com
I would like to thank the terraces , maintenance worker Jeff for the expert work finding out what the problem was with my central air system, and his quick work to help just before the thanksgiving holiday, and it takes team work to get the job done so thanks to Angelo as well for his excellent work for placing the work order well done guys i really appreciate it Joe Thomas.
joseph thomasj
Nov 28, 2022
The office staff is so friendly and helpful. My husband and I moved from out of state and had trouble finding housing in a timely manner. Angelo gave us a tour of the model and we rented the same floorplan. Thank you Terraces !
Jenna Wilson
Nov 21, 2022
I recently toured with Andre at the community and I felt right at home. He was extremely personable and made me feel a part of the team. He introduced me to office staff and a Maintenance guy when we were touring. I’ll be moving early next year and can’t wait.
Nov 11, 2022
Apartments.com
My husband and I toured with Andre and had one of the best tours we had this week. We are planning on moving early next year and we are confident we will be moving to the Terraces. I mean who doesn’t love being able to walk to Target from there apartment? The school district is highly rated. We are beyond excited for our move to Florida. Thank you Andre and the team. See you real soon!
Nov 11, 2022
Apartments.com
Awesome place to live since 2013🙏❣️❤️💝✍️
M R
Nov 10, 2022
My husband and I toured with Andre and had one of the best tours we had this week. We are planning on moving early next year and we are confident we will be moving to the Terraces. I mean who doesn’t love being able to walk to Target from there apartment? The school district is highly rated. We are beyond excited for our move to Florida. Thank you Andre and the team. See you real soon!
Bianca Welsh
Nov 10, 2022
I recently toured with Andre at the community and I felt right at home. He was extremely personable and made me feel a part of the team. He introduced me to office staff and a Maintenance guy when we were touring. I’ll be moving early next year and can’t wait.
Josh Welsh
Nov 10, 2022
We are so excited to move to this community next year. If you are looking for a community in Lake Mary we highly suggest checking this community out.
Bianca Welsh
Nov 10, 2022
I ‘ve lived here for almost two years in two different apartments and plan to stay especially since the schools are excellent. My family loves being so close to all of the popular restaurants and stores and enjoys being close to the pool. The maintenance team always takes care of my issues quickly and the so does the office people.
Sandy Wilson
Nov 8, 2022
I’ve been living at the Terraces since April and it’s been one of the best experiences I’ve had. Not to mention, the last apartment I lived at was a dump compared to this place. I’d definitely recommend staying here if you enjoy great amenities and access to local stores right around the corner. Even when management changed, the staff was always friendly and prompt as well as the maintenance workers. Definitely a great community and if you need anything I recommend asking for Angelo!
BadKing25
Nov 7, 2022
Excellent treatment and advice from Mr. Angelo
MARIO SALAZAR
Oct 1, 2022
Buena atención.
OMAR O. CALDERON
Jul 19, 2022
Definitely no complaints while living at the Terraces at lake mary. The entire staff is friendly and is sure to meet any needs or solve any concerns you may have. Not to mention the amenities for the price you pay heavily outweigh the competitors in the area on top of having easy and quick access to grocery stores like target and Publix. Definitely recommend living here to anyone in the greater Orlando area.
Dorien Walters
Jul 12, 2022
My family and I just moved here in Feb, Angelo was a great help with finding us our first apartment! Be sure to speak with him when finding your next home at The Terraces :)
Samantha Wolford
Jun 20, 2022
Lived there for 3.5 years. Enjoyed my stay there. Great kitchen with gas stove! Can be a bit noisy if you have inconsiderate individuals living upstairs but most apartments are that way. Lots of stores and restaurants close by. Living in Lake Mary is great!
Joseph Erdmann (Joe)
Jun 11, 2022
I’ve lived at this complex for about 6 months now and absolutely love it! The property’s management team keeps the place well organized and clean. But the best team on property is definitely the maintenance workers! They make sure everything is fixed in a timely fashion and beyond kind. I really appreciate everything they have done and love living here!
Clayton Burnz
May 31, 2022
I love the clean and safe environment that you try to provide. I feel safe walking at night here because there is a gate system and people are usually courteous and quiet at night.
Apr 20, 2022
Apartments.com
The landscape is very nice love the stores nearby, valet trash service, and maintenance are awesome! Customer service in front office are very helpful too
Naomi Wilkerson
Mar 23, 2022
Nice community with tons of improvements in the works. The staff is amazing and really takes care of us. Blessed to call this home.
Alton Stratford
Mar 16, 2022
I was in a difficult position of having to move after 6 years of being in my place, the response i got when i came in and all the help and guidance i received made the move very smooth for me and my family. I appreciate everything.
Mar 12, 2022
Apartments.com
Beautiful community! Came by today and had the most amazing experience with the staff! They are so kind and they genuine.
Roberto Garcia
Mar 7, 2022
The maintenance staff try to make life here the best possible for us! They pick up after people making the grounds beautiful for everyone. They fix things in the most timely manner and are so nice ! It is such a nice experience to see a friendly face or say a friendly hello as they go about their day. And they are always sharing helpful hints to help us out!
Feb 13, 2022
Apartments.com
I went visit my son. They are very nice apartments 😊
Cynthia Hicks
Feb 12, 2022