Staff is very professional . Definitely applying here
Rosa Santana
Nov 21, 2023
I love the office manager and the maintenance manager so much! They genuinely make you feel like family. Top notch customer service and the maintenance team always takes care of maintenance request so fast!
Anonymous
Nov 15, 2023
Apartment Ratings
This place is very neat, quiet and well organized. Nancy the property manager is amazing at customer service and she is very helpful. Thank you, Nancy. I strongly recommend The Flats at Westover Hills by Cortland
Jerry Almanza
Nov 15, 2023
The Flats at Westover Hills.. This is a beautiful complex! From the minute you walk in and get greeted by an amazing fragrance in the lobby to the personable staff that is readily available to all my needs. Who wouldn’t want to live here, with its spa like pool and all the amenities and the location is so perfect. If you’re looking for a perfect place to call home check out The Flats! I highly recommend.
Sonia Imperial
Nov 15, 2023
I'm so happy I found The Flats at Westover Hills. Nancy did a great job of showing me around and making me feel at home!
Jacob Walker
Nov 15, 2023
The people in the office are my favorite Azul and Nancy helped me find an apartment with ease no hassle
Oct 19, 2023
Apartments.com
Loveee living here if only they had a smith machine in the gym area it would be perfect lol
Nissa Guizar
Oct 5, 2023
I been here 3 years ish years. Maybe 4. I started off in a 3 bed now I’m in a 2 and I honestly loved both for plans. The staff is great. They are understanding and work with my issues. Very welcoming. Terrell is real easy and cool to talk to. When he showed my friend an apartment she wanted to get one just because he was a gentleman and didn’t try to sell us like other people do. He just let us look around and answered questions. Was nice enough to open doors for us. Maintenance is also extremely helpful no matter how many times I harass them.
Anjolie Nicolas
Sep 7, 2023
I was skeptical at first because of the higher price in rent but after applying when we got approved my wife was very happy and so over my kids finally a place and some breathing room there's three bedroom massive apartment beats out what I had before and the maintenance team is very quick and prompt. Very clean units and well maintained. And we're glad to keep our kids in the same school zone.
Verified Resident 1176217
Sep 2, 2023
Apartment Ratings
Terrell was assigned to showing us around the complex and was super friendly and cheerful. He answered all the questions we had and if he didn’t know looked to find out. The Front Office has promptly resolved any issues that have arisen during our time here, I look forward to renewing my lease 5/5 Stars.
Aug 25, 2023
Apartments.com
We toured a 2 bedroom with Terrell and really liked the apartment. Terrell was really friendly and told us a lot of great details about the amenities and the complex in general. He was even able to show us where our actual apartment would be located if we chose to move, which was really helpful! We ended up moving in, and everything has been really seamless. The maintenance team is amazing! We put in a request and got the issue resolved the same day, which was wonderful.
Haley Friesenhahn
Aug 24, 2023
Everything here is awesome,staff is great!
Daniel Alterescu
Aug 24, 2023
Toured recently and really like the community. Nancy had a lot of knowledge of the area and San Antonio in general. I like the 24 hour fitness center to save money on my membership also has a nice view of the pool. Hope call this place home soon.
Aug 24, 2023
Apartment Guide
Everything here is great!
Aug 24, 2023
Apartment Guide
I would definitely recommend this beautiful apartment. The staff is amazing! Nancy always went above and beyond for me. Maintenance was also prompt as well. It was overall a great experience!
Vickie Lee
Aug 23, 2023
The resident events here are so great!! Jazz always takes time to check in on how we are liking our apartment and if there’s anything she can do to make our time here better 🤍
Jazzarae Tristan
Aug 23, 2023
Looking for a place to live? Stop reading & Apply NOW. Ever since the start of joining this community it has been beyond AMAZING! I seriously can not thank Nancy, Jazz & Terrell for all that they do for this property and for us tenants. They know how to handle their responsibilities, communicate well, and keeping up with the property. I can not forget all the cool things they do for us, pool parties to kick off summer time, food trucks weekly, and nice treats at the clubhouse for all. They’re great people! Maintenance staffing as well is very professional, friendly and is willing to assist with your issues within a timely manner. Keep up the amazing work y’all!
Ashley Covarrubia
Aug 23, 2023
Nancy gave us a great tour of the property and was very helpful and answered all of our questions.
June Ochoa
Aug 23, 2023
I had Terrell harden help me out and was great!
K11my_stogan ‘
Aug 23, 2023
Stopped by and was greeted by jazz! She was very warm and welcoming! Thank you for the smile today.
Desiree Flores
Aug 23, 2023
Great complex! Loved how friendly the staff is, also the property is absolutely beautiful and in a great area! Thanks Nancy for showing us around!
Krystle Camargo
Aug 23, 2023
Great place! Staff is very friendly! Terrell is on top of his game every time! 10/10
joey ryan
Aug 22, 2023
Awesome property!! The office staff are just great and always so welcoming. I love that the property is always well kept up and you see the landscaping people here on site regularly. The maintenance team does an amazing job completing work orders in a timely manner. We (the little one especially) enjoys stopping by the office to chat with Nancy & Terrell :) Thank you guys for all you do!!
Allie Colunga
Aug 22, 2023
Jazz was super nice and very helpful. We didn't feel rushed like we did when we looked at other apartments. Always responded back quickly to any questions I had.
Shannell Vega
Aug 22, 2023
This is the best apartment complex I have ever been to. Best maintenance team and leasing agents around
Julian Lopez
Aug 22, 2023
I love my apartment and how close it is to the dog park. Maintenance is always quick to fix my work request. Nancy and her staff are all so welcoming and have some many events for the community. I highly recommend The Flats at Westover Hills.
Anonymous
Aug 22, 2023
Apartment Ratings
Terrell was very helpful with everything, going in to full detail with every question, and always making sure all of our questions were answered. My first apartment experience couldn’t have been better thanks to him and the wonderful team here.
Moises Gutierrez
Aug 14, 2023
Terrell was awesome. He was very friendly and knowledgeable and made our experience amazing.
Danielle Poblete
Aug 14, 2023
Beautiful sparkling pool and welcoming team make The Flats home!
Monica Danee Maldonado
Aug 8, 2023
The staff here is amazing, they all greet you as you walk in the door. Mr. Terrell toured my wife and I, he offered us refreshments, and opened every door for us!! who even does that anymore?! He was extremely knowledgable about the property and gave a great look into what living here would be like telling us about the resident events they host and even participate in too. Super cool. My wife and I are excited to move early next year!! - The Whites
Aug 3, 2023
Apartments.com
The 24 hour fitness center is so convenient and helps keep my fitness goals in line. It's always clean, equipment works well and it always smells so nice! I also always like how close the I am to two HEBs and Target. Food, shopping and the highway is so close it makes things so much easier for me. I highly recommend for sure!
Aug 3, 2023
Apartments.com
The staff here is amazing, they all greet you as you walk in the door. Mr. Terrell toured my wife and I, he offered us refreshments, and opened every door for us!! who even does that anymore?! He was extremely knowledgable about the property and gave a great look into what living here would be like telling us about the resident events they host and even participate in too. Super cool. My wife and I are excited to move early next year!! - The Whites
Aug 3, 2023
The 24 hour fitness center is so convenient and helps keep my fitness goals in line. It's always clean, equipment works well and it always smells so nice! I also always like how close the I am to two HEBs and Target. Food, shopping and the highway is so close it makes things so much easier for me. I highly recommend for sure!
Aug 3, 2023
This staff here is amazing and take such good care of residents and the property. Darryl the maintenance man always takes care of the work request so fast and will always leave my dog a treat on the way out. Nancy has been here several years and always takes time to chat with us and helps with any issues we have. Pool is always so clean also!
Anonymous
Aug 2, 2023
Apartment Ratings
Every morning on my way to work I see a maintanence guy cleaning the pool for us!! That is so reassuring that they care about us and take pride in the community they work at. Good to know we get to swim in a clean pool lol and the hours are great because I do not finish work until 6pm and can use the pool until 10PM!!
Anonymous
Aug 2, 2023
Apartment Ratings
Very friendly, knowledgeable staff. They helped me on short notice get into a new apartment home with no hassle, easy move-in, and any concerns addressed right away. I couldn’t be happier. The location of my apartment is directly in front of the pool, which is relaxing to hear everybody come together and peacefully hang out on the weekends or during the week with their children. Residents are very friendly, people walking. Their dogs are friendly and clean up after their animals. Overall, I really like The Flats At Westover Hills and would recommend to anyone.
Verified Resident 1160695
Jul 18, 2023
Apartment Ratings
The team are very kind, gentle and respect. When I have a problem they resolve as soon as possible and give me a solution. I love the coffee from the principal office, the gym and pool is always clean. The best apartments!!
Tania Mezano
Jul 13, 2023
Jazz has been super helpful with the application process!
Justin Jaks
Jul 13, 2023
Upon arrival of my scheduled tour Terrell was super friendly and welcoming. I was shown the lounge, gym, and pool; all super great amenities, clean, spacious and very comfortable. The apartment I was shown was perfect in size for one person (587 sqft). It has up to date appliances, good sized balcony, modern temperature control thermostat, and most importantly; in-unit washer and dryer justifying the affordable price of the unit. After touring 2 other Cortland properties in San Antonio, Terrell sold me on living here
Guillermo Garza
Jul 8, 2023
Went into the leasing office for a walk in, Jazz was very helpful and friendly right away assisted me with a tour of the unit I was interested in. 👍🏻
Mili Bitner
Jun 27, 2023
Great little complex! The application process was a bit tedious, but Jazz was always there to answer my questions. She was a great help from day 1.
gladys sosa
Jun 26, 2023
Nancy is the best. Always willing to help. Same with maintenance. Ralph is very responsive and gets the work done right.
210 bruh
Jun 23, 2023
Terrell is great to work with and had an easy time to get out apartment!! He was very patient while answering every question we had!
Evangelina Alvarado
Jun 21, 2023
Being new to San Antonio it was scary looking for a great place to stay. My family and I have been the Flats at Westover by Cortland for a year and had an amazing experience. They have awesome front office staff, Brandi and Nancy are amazing. They also kept a clean environment and maintenance was very responsive. I have no complaints and I would definitely recommend.
Shawny Moss
Jun 20, 2023
This apartment complex is sooo pretty! I originally had a tour appointment for 12 pm but I was around the area for another apartment tour and Jazz took me in almost 2 hours earlier with no hesitation! I toured their Krista floorplan and it is so beautiful. I asked so many questions and Jazz was so helpful in answering all of them as best as she could. I personally don’t like carpet in an apartment (especially the living room) and I asked if there was any way it could be removed if I did live there and she said she wasn’t 100% sure but that she could ask her manager and that she’d keep in touch to let me know. She did mention that if it were possible there may be a $25-$50 fee added to the monthly rent, that was a bit confusing to me since the carpet was not going to be used and just removed but it wasn’t a big deal, at least they’d be able to possibly accommodate my wishes. Their prices are pretty fair considering how spacious and gorgeous their floor plans are. AND they have washers and dryers included too,
m
Jun 3, 2023
Toured as a walk in, the community was nice. The Assistant Manager Jazz made our experience very comfortable, I loved the the fixtures and hardware. I am actually taking being a resident into consideration the only thing that is having me wait on it is a personal preference on attached bathrooms but overall staff and area was very friendly and well kept. Thank you jazz. 🙂
Kristen Juarez
Jun 3, 2023
This apartment complex is sooo pretty! I originally had a tour appointment for 12 pm but I was around the area for another apartment tour and Jazz took me in almost 2 hours earlier with no hesitation! I toured their Krista floorplan and it is so beautiful. I asked so many questions and Jazz was so helpful in answering all of them as best as she could. I personally don’t like carpet in an apartment (especially the living room) and I asked if there was any way it could be removed if I did live there and she said she wasn’t 100% sure but that she could ask her manager and that she’d keep in touch to let me know. She did mention that if it were possible there may be a $25-$50 fee added to the monthly rent, that was a bit confusing to me since the carpet was not going to be used and just removed but it wasn’t a big deal, at least they’d be able to possibly accommodate my wishes. Their prices are pretty fair considering how spacious and gorgeous their floor plans are. AND they have washers and dryers included too,
Me
Jun 3, 2023
Why not start here, like me! find the apply button, The process is easy, literally like 1,2,3. The communication that this team has is outstanding. The tour set up was wonderful. Being assisted on day one and their decision made up within 48hours was amazingly surprising to me. Contacting The Flats Team was a big stress relief of “will I be able to find a new place in time before my lease is up!” The team did an amazing job with me. I Thank Adony & Terrell for all the assistance I was given. Looking forward to this new year!
May 26, 2023
Apartments.com
Terrell did an amazing job answering all my questions before I moved in. I felt very welcome in the community as well.
Tristan Coronel
May 26, 2023
Jazz was a pleasure to work with it was an easy process, and always available for any questions I had. Thank you!
Desiree Cruz
May 26, 2023
I recently moved to The Flats at Westover Hills from Chicago. The apartments are very cozy and there is a ton to do in its surrounding areas. The maintenance & staff have gone above & beyond. Jazz not only helped me navigate the usual headaches of a big move, but she also took extra steps to help me settle in, offering local recommendations. The staff is very attentive and great with communication. Overall, the Cortland team have made me feel right at home!
John Taylor
May 25, 2023
Nice quiet community, Terrell helped a ton during the application and move in process. He has always been available to answer our questions. The apartment is lovely. We are enjoying living here so far.
May 23, 2023
Apartments.com
My husband and I toured with Jazz recently and she was knowledgeable about the community and provid the best options for what we wanted
Mary Ann R
May 19, 2023
This is a nice quiet community! We’ve enjoyed living here so far. Terrell helped a ton with the application and move in process. He’s always available to assist us. The apartment is awesome!
Natalie Garcia
May 19, 2023
Toured the community recently and was very impressed with the cleanliness and how nice the apartments were. Talked to the office and maintenance staff and they were also very nice. Can't wait to move in this summer!
May 3, 2023
Apartment Guide
The has been the best property I have lived at! The office staff and maintenance have all been incredible! I would like to give a special shout out to Ralph the lead maintenance, he has been absolutely wonderful!
Apr 27, 2023
Apartments.com
Office staff was very helpful and the maintenance team always take care of issues quick. Definitely recommend you call this your home! Pool and fitness center are always neat and clean.
Jade Delta
Apr 27, 2023
The Flats at Westover Hills is a great community, so glad to call this place my home. Nancy and Ralph always keep the property so clean and the they host the best community events! Dog park is convenient and good place to meet some neighbors.
Anonymous
Apr 27, 2023
Apartment Ratings
I’ve lived at the Flats at Westover Hills for a couple of years now and love it. It’s very convenient to shopping and restaurants. The staff always takes good care of my home and keep the community looking nice.
Sylvestre Sanchez
Apr 27, 2023
I’ve been here for a few months and I instantly fell in love with the pool. The office staff is awesome! Everything looks very well maintained and up to par. This is a good place to call HOME.
Efren nunez
Apr 27, 2023
The front office always greets me with a smiling face! Always on point with helping me out!
Fabian Dodd
Apr 27, 2023
Loved living at this community! I move often for work, this staff really did a great job at making me feel right at home and always took care of maintenance needs quick. Pool was always kept clean and loved being able to grill at the same time.
Apr 27, 2023
Apartments.com
Went on a tour with Nancy she was very welcoming! Everything looked every clean and quiet. Pool looked just like the pictures. Unfortunately out of my price range but if it wasn’t for that I would lease in a heart beat!
samantha.garza027@gmail.com
Apr 26, 2023
Apartment Ratings
I have worked with this property since last year and would highly recommend it. The office staff is wonderful .
Patricia Ciocco
Apr 26, 2023
Decided to move into the property on New Years Day 2020, and have proudly called this place home for 2 years! The staff is friendly and maintenance has always been very efficient and timely with the work orders. The neighbors have been great thus far, and the area in which this property is located is very convenient.
Anonymous
Apr 26, 2023
Apartment Ratings
We love the flats at Westover hills. The environment is nice and quiet. The office staff are all incredible, they’re so welcoming and responsive when needed. We enjoy the resident events they have occasionally and our little one loves to stop by the front office to say hello. Would 100% recommend the flats at Westover hills to anyone looking for an apartment home.
Alexandra_F773
Apr 26, 2023
Apartment Ratings
the office staff is so welcoming, every time I enter I’m greeted and the resident events and food trucks are really appreciated 🥰
Jazzarae Tristan
Apr 25, 2023
I absolutely feel so happy living here. The front staff is always so cheerful and helpful. The maintenance people are there whenever I ask for any help and they do it even if they are busy. Quick and easy to get on the highway! Great all around.
Susan Gutierrez
Apr 20, 2023
I am looking for an apartment for the summer. Nancy was very helpful when I came to tour. She answered all my questions and made looking for an apartment easy and fun.
Michelle Gomez
Apr 10, 2023
Excellent staff and community. Nice property and great communication. Definitely recommend.
Estella Zaragoza
Apr 7, 2023
The staff is so kind and property is always kept up with. Maintenance staff is very helpful.
Karla Barba
Apr 6, 2023
Had a tour of Julia apartment and the space was great along with a modern feel! The neighborhood around the apartments seem very nice and convenient for food and other amenities. The staff was great , Terrell was very helpful and answered all of my questions and if there was one he couldn’t answer he was more than willing to find out for me! 10/10 would recommend!
Apr 6, 2023
Apartments.com
The staff is great, very professional! Work orders are completed in a timely manner. Property is clean, as well as the amenities.
Michelle Marie
Apr 6, 2023
Apartment hunting is beyond stressful and I’m always hesitant dealing with new landlords but coming to this office was a breeze. Was immediately greeted by Terrell…He made the whole experience comfortable for me while also being super informative about the neighborhood, and the entire area. Complex is definitely at the top of my list thanks to Terrell. Thank you again!
Apr 6, 2023
Apartments.com
The office staff is always friendly and super helpful whenever I have questions. We love the event the put together too!
Apr 6, 2023
Apartments.com
Recently took a tour of the property with a gentleman name Terrell. Not only was the property great but, the service Terrell gave during the tour makes it even better. I would definitely recommend this place for anyone looking for a place.
Apr 6, 2023
Apartments.com
This will be my fourth time moving and about the trillionth apartment tour I have done, and the outcome was definitely what I was expecting at all. First off let me go ahead and tell you that the rooms are a decent size, and the layout of the floor plans are very convenient especially if you are moving with other people! Second off they have lots to offer and they are also pet friendly which I LOVE, and lastly, the person whom gave us the tour welcomed us with stems wide open and a smile that was hard not to mirror back! He was so friendly, informative, and welcoming, he knew all the questions nervous renters would ask and made us feel more comfortable with everything he was telling us about, he was also so funny and had us laughing most of the time he was showing us around. Terrell made this tour worth it and had us with how great these apartments are, we look forward to continuing the process and hopefully seeing his face once we get settled!
Apr 6, 2023
Apartments.com
I was looking for some information on The Flats and thankfully Terrell answered all my questions and knew everything with no hesitation. Hoping to be a new resident soon!
Apr 6, 2023
Apartments.com
A great place to get the full on experience of apartment living. Any issues you have is done almost immediately. Never been more happier here. Maintenance team is amazing and office folks are as friendly and as patient as could be.
Apr 6, 2023
Apartments.com
Terrell gave us a tour of the property. It was beautiful. Terrell was amazing. He was very friendly, professional, and helpful with any questions my husband & I had.
Apr 6, 2023
Apartments.com
When issue is brought to management attention issues get resolved in a timely matter.
Apr 6, 2023
Apartments.com
What a fantastic property the Flats @ Westover is! Perfect location too. Nancy the property manager and Ralph the maintenance supervisor are such a pleasure to visit and work with always. They clearly have a great deal of pride in their community!
Apr 6, 2023
Apartments.com
I came in for a walk in tour and absolutely was fell in love with the property! Terrell was so knowledgeable and helpful & he really made the process easy for me and my husband. 10 out of 10 experience.
Apr 6, 2023
Apartments.com
I have been considering moving to San Antonio, I went to see The Flats at Westover Hills to check out the apartments, I was greeted by a gentlemen by the name of Terrell who was very helpful, answered all of my questions and concerns and made me feel like I was a resident already. I like that they do activities for the residents and make them feel very involved, I would recommend checking out The Flats and ask for Terrell, he is definitely the go to person when I make my decision.
Jonathan Vasquez
Apr 5, 2023
Was thinking of moving down to San Antonio and was referred by a friend to check these apartments out and ask for Terrell. And les say he didn’t disappoint provided and excellent tour around the complex, showed really nice apartments and gave an excellent customer experience answering any and all questions. Very nice guy to talk to great personality and was helpful with not just doing his job but giving me cool things to do around the city while I was visiting. This man deserves a raise for such a job well done 👍🏾 if anyone is looking for a place in San Antonio I’m definitely sending them Mr. Hardens way for sure
MC Walton
Apr 5, 2023
Hello I would like to say it was a pleasure touring these apartments with Terrell. He made the tour fun and made sure this was a place id like to call home and it is. Thanks to Terrell i have found my new home here and would definitely recommend anyone to come take a tour with him. Also the apartment sizes are nice and the views on the balcony are enjoyable.
Shaa Shaa
Apr 4, 2023
I really appreciated the great customer service by Ralph, the service manager.
Jeremy Powley
Apr 4, 2023
The entire staff is awesome . Love living here. Ralph always attends to requests quickly!
Aaron Lomas
Apr 4, 2023
Great place, Ralph the service manager is great.
andrew whatley
Apr 4, 2023
I absolutely love the environment here. The office staff is amazing and the maintenance team follow up on work orders. That is always so hard to find. The office staff is always happy to help me and the manager is great! Always there to help and does the most awesome resident events!
A. Hernandez
Apr 4, 2023
I always have a great time when I stop by the office! Nancy is always so nice and actually remembers my name when I say hi. I've lived in a few other apartments and the people here are by far the best!
Anthony Sanchez
Apr 4, 2023
The staff in the office at The Flats at Westover Hills is great. Everyone is friendly and helpful. I really enjoyed my time there.
sky sturgis
Apr 4, 2023
Nancy and her team are top notch. Professional, personal, and will go above and beyond your expectations. No matter if you are a future tenant, existing tenant, guest, or vendor, they will make you feel like you are at home. Highly recommended.
zach norman
Mar 15, 2023
Absolute gorgeous property! Property manager, Nancy is always such a delight to visit with and Ralph the maintenance manager keeps the property in excellent shape! The Flats at Westover Hills team clearly takes great pride in their community.
Holly Handley
Mar 15, 2023
Such a great community from the actual apartment to the amenities. Brandi was an excellence source and aid. Leasing was a breeze.
Alanna Taylor
Mar 14, 2023
Staff is helpful and kind, and the community is beautiful! The pool really makes you feel like you’re at a resort!
Jordan Higgins
Mar 10, 2023
Looking for my new place a couple of months out. Drove up to a nice clean community. Office staff was nice & inviting. Was given all the information I needed. This place is on the top of my list to re-visit. Hoping to make The Flats at Westover Hills my new home soon!
Cecilia Cantu
Feb 28, 2023
I recently lived at The Flats at Westover Hills and can confidently say it was one of the best apartment experiences I've ever had. The property is well-kept and in a convenient location, but what really made my stay memorable was the incredible staff. First and foremost, I'd like to bring up Nancy. She was the property manager, and she did an excellent job of overseeing everything. Nancy was always available to answer my questions or address my concerns. She was very professional, friendly, and approachable, which made me feel at ease. Terrell, the leasing agent, was another standout member of the team. He was extremely helpful during the move-in process and ensured that everything went as planned. He was always available to answer my questions and was an expert on the property. I appreciated his attention to detail and his dedication to ensuring that I was satisfied with my apartment. Last but not least, I'd like to recognize Brandi, the assistant manager. Whenever I had to visit the office, she was always
Feb 28, 2023
Apartments.com
Nancy is such a sweet office person! There was another lady there I didn’t catch her name but she was cool too. Very helpful and informative!
Feb 28, 2023
Apartments.com
Brandi is great! I enjoyed my visit, beautiful property.
Alexis Watson
Feb 21, 2023
Great staff! Answered all my questions that I had about figuring out where to live!
Kalen Walker
Feb 21, 2023
Brandi was so helpful and I appreciate the staff for being so great!
kendra k.
Feb 21, 2023
Needs more attention for security needs cameras in garden , last week my friend’s car and bicycle are stolen . edit:Thank you for your very quick response
gazi aydin
Feb 21, 2023
If you’re looking for an apartment community that stands out like a diamond in the rough this is it! What makes it stand out is the staff, grounds, parking and not to mention the coffee machine! 😁
Gabriel Martinez
Feb 16, 2023
The staff is very helpful and professional. The property is always clean, great location to 151 and 410. The gates are always working. Amenities are great and always clean. T Work orders are completed.
Anonymous
Feb 16, 2023
Apartment Ratings
Recently visited the community, it was very clean, nicely upgraded and the pool is beautiful. Staff was helpful and welcoming. Was luck to get to enjoy the holiday event they had going on during my visit.
Anonymous
Feb 15, 2023
Apartment Ratings
Amazing staff!! They are always willing to help and have great events!
April Villarreal Rodriguez
Feb 3, 2023
Good place to live!
Salman Qayyum
Dec 5, 2022
Staff is awesome
Abdi Yussuf
Nov 26, 2022
this place is awesome. management and maintenance are quick to response
Spectrum Landscaping
Nov 17, 2022
Kann ich nur empfehlen
Kemal Selek
Nov 17, 2022
Great apartment complex, clean and in good condition, leasing staff was great, Terrell was so helpful and accommodating during the application process, definitely recommend for anyone looking for a place in this area.
Michael Wong
Nov 16, 2022
This property is gorgeous, the staff is great and my tour was spectacular!
Kelsey Jackson
Nov 16, 2022
Complex is beautiful, staff is awesome! Will definitely be a great place to live!!!
Timeka Ross
Nov 15, 2022
Love this place! Beautiful, quiet and safe neighborhood!
Evan Wayne
Nov 15, 2022
HAD A GREAT EXPERIENCE WITH THE STAFF OVER AT THE FLATS AT WESTOVER HILLS BEING SHOWN THE MOST BEAUTIFUL AND SPACIOUS 3 BEDROOM APARTMENT WITH AND SPECTACULAR OVERVIEW OF A TO SCREAM FOR AWSOME SWIMMING POOL AND SUN TANNING AREA THIS PLACE GAVE ME THE FEELING OF BEING IN THE CARIBBEAN’S I LOVE IT AND SO EXCITED TO BE A NEW RESIDENT AT THE FLATS GREAT STAFF GREAT MANAGEMENT AND A AWESOME PLACE TO CALL HOME WHAT MORE CAN YOU ASK FOR I KNOW I. MADE THE PERFECT CHOICE.
Derrick Ross
Nov 15, 2022
10/10 they are great and have great staff!
Larry Martinez
Nov 15, 2022
Terrell is the most professional apartment rental agent in the business; hands down.
Tee Spencer
Nov 15, 2022
Excellent service and super professional staff. Always timely and courteous.
Addison Aitch
Nov 15, 2022
Super friendly, easy to communicate with, addressed my concerns and questions in a timely manner, overall great place to live at.
Jay Vybez
Nov 15, 2022
After living in my house for 33 years, I never imagined living in an apartment. The Flats at Westover Hills is the place to choose if you are looking for a peaceful, safe, and awesome environment. I wish I could live here forever and want to thank Nancy, Briana, and Terrell for always taking care of us and making us feel so welcome and also for giving Rona, our dog, treats and making her feel their love!! :)
Maria Roberts
Nov 15, 2022
The management here is amazing! Been living here about 7 months and has been nothing but a great experience!
Megan Werczynski
Nov 15, 2022
Excellent quality of life. I could spend more money elsewhere, but I don't think I could get better value.
Oct 7, 2022
Apartments.com
Great team in. Centrally located area
Michelle Wilson
Sep 10, 2022
Beautiful community and great service! Nancy and the team take such great care of everything. I've loved living here.
Laura Robinson
Sep 3, 2022
The Flats At Westover Hills By Cortland In San Antonio Tx.
Jose Morales
Aug 30, 2022
The Flats at Westover Hills is a nice, quiet community with great amenities and friendly, responsive staff.
Aug 23, 2022
Apartments.com
I highly recommend The Flats! It’s a quite neighborhood but still close to restaurants etc. When I’ve needed maintenance they came by quickly and the customer service I received when I first came to lease was the icing on the cake for a 10/10 experience.
KyAra Meadows-Harden
Aug 16, 2022
Quiet community. For the most part, excellent for my little family. While it's not perfect (I mean where is?) it is perfect for us. I'd recommend for anyone seeking a fresh start.
Nashun Ricketts
Aug 14, 2022
Brandi is the best had an absolute amazing tour with her, the flats is on my number 1 on my list. Really good customer service and informative
Andres Carrillo
May 21, 2022
I love living here I can guarantee you, you’ll be satisfied. The maintenance staff here is great and attentive. Ralph, Domingo and Alex are always helping me with my maintenance requests
OG Taquito
Apr 1, 2022
My experience at this apartment complex has been very pleasant. Things that would be useful to the general public? - I have noticed that the roads, streets and grounds are kept in decent repair, and while they are not luxurious, they are definitely beautiful and in good condition. - The neighbors so far have been very courteous and polite as well as quite. There has been a little bit of noise at some times but nothing outrageous or unbearable. - The apartment staff appear to be courteous and professional in all my interactions with them. They also have a great deal of empathy as shown by how many of them raced to help a neighboring apartment complex when they had a portion of their lawn catch on fire. All in all. An excellent apartment complex. The only drawback that I would see in this environment is the fact that the speed limit is officially posted as 5 miles an hour within the complex. It makes my corporate owned car a little annoyed with me whenever I drive too fast. But, other then that it's great! :)
Kade McCallister
Apr 1, 2022
Took a tour with Brandi and she has very helpful and informative. Also Priscilla and Nancy were very helpful. Very good customer and I look forward to moving in.
Carlos Martinez
Mar 26, 2022
Un lugar perfecto pae para la familia
Francisco Acosta
Feb 2, 2022
I don’t live here. I call yesterday afternoon and they quoted me a price and ask me if i wanted a tour i said yes we can go now, but they told me it was closed. So they gave me an appointment for a tour in the morning today. when we got there they give us another quote which is was more then $200 of what they quoted me yesterday.
Juan M
Dec 29, 2021
So sad to have to leave the flats. But i loved my apartment complex! When moving in, the apartment was CLEANED spotless. I usually like to clean before moving in all my things, and i really only had to disinfect & wipe down. The deep cleaning had already been done, and that was a big plus for me! They are a legit company, and they care about the way their units look from the outside and inside. Always quiet, never any issues! I would recommend this complex to anyone, so sad we had to move unfortunately. Even during the winter storm, It was completely out of their control (understood) even though that time of the year felt forever (even with repairs) they were on it & no issues further after that. Going to miss it there, truly felt like home! My one star would go away only because, our upstairs apartment neighbors had ours smelling like weed every night around 12am on the dot…. Im not against marijuana but when it’s inside of my apartment with my babies, i did really hate it! Not sure if they were warned, beca
Cirena Ace
Dec 26, 2021
Great management
Monica Mauricio
Dec 5, 2021
Cortland Cherry Creek is a great place to live and call home! Thank you, Janet, Maranda, Patty and Junior for making my move in experience pleasant!
Joanna Lawley
Nov 22, 2021
Property is beautiful and convenient location in town. The manager, Nancy is probably the sweetest person I have ever met and her team is sweet too. Highly recommend anyone to live here! :)
Daisy Salazar
Nov 18, 2021
Such a great community! Office and maintenance staff are kind and helpful!
J Williams
Nov 18, 2021
One of the best apartments ive been!
Meiyan Kuch
Oct 25, 2021
I would definitely recommend the flats it Westover Hills apartment community to anyone who desires an apartment home in San Antonio Texas. They are conveniently located to Lackland Air Force Base shopping great schools entertainment 10 minutes from beautiful downtown San Antonio and has a phenomenal staff it is friendly and always willing to go the extra mile for their residence and future residence. They have affordable rents that will fit in everyone’s budget, and I love the pool feels like you’re at a resort!
Allena Spriggs
Oct 19, 2021
I've had such a great experience Living at the Flats I'm glad I made the decision to apply. The staff made everything from start to finish so easy. I was worried about starting over again but I'm glad I chose to do it here. I love my apartment, it's perfect for me and my girls.
Mirtha Saldana
Oct 19, 2021
I love The Flats, they're awesome apartments. Priscilla in the office was in extremely helpful and knowledgeable about the property.
Skye Richardson
Oct 15, 2021
I absolutely love this place service is always great and pool looks beautiful and clean definitely a way to relax even just looking at it , Nancy and the team are also so sweet and amazing .
Gabrielle Marie
Oct 15, 2021
Priscilla and the staff are great. She was very kind and helpful. This apartment community is great and so well maintained! I highly recommend living here.
Denise Sanchez
Oct 15, 2021
Always treated like family!! Highly recommend
Anita Mauricio
Oct 15, 2021
Priscilla is extremely professional, helpful, patient, and kind. I really appreciated her assistance. I'd recommend The Flats at Westover Hills to anyone looking for a new home.
Josephine Kamau Talley
Oct 15, 2021
Beautifully maintained property with an excellent staff! Highly recommend
Yolanda Villarreal
Oct 15, 2021
The Flats is a hidden gem!
April Rodriguez
Oct 15, 2021
Great customer service everyone is very attentive.
Belinda Reyna
Oct 15, 2021
Always treated like family!! Highly recommend
Anita Mauricio
Oct 15, 2021
Love this place I have been here 2 years ! Really quiet and management is awesome !
Rina Romero
Oct 15, 2021
The flats is a beautiful property and the entire team is friendly and personable!
Tiffany Koch
Oct 15, 2021
Priscilla is extremely professional, helpful, patient, and kind. I really appreciated her assistance. I'd recommend The Flats at Westover Hills to anyone looking for a new home.
Josephine Talley
Oct 15, 2021
The office staff is extremely courteous And professional! They also know their information very well and are on top of things! The property is beautiful and fresh it is very well-maintained!
Stephanie Pratt Keller
Oct 14, 2021
i loved my tour, can’t wait to call the flats my home!!:)
Edith Bautista
Oct 14, 2021
Had a lovely experience with my walk through at The Flats at West Over Hills By Cortland. The staff was very friendly, informative and helpful. The property was very clean and the atmosphere enjoyable. Thank you Brandi, Nancy and Pricilla for your gracious hospitality you have made my decision on my New residence an easy one.
Rosie Chapa-Garcia
Oct 14, 2021
The staff that I have talked to are very friendly and kind. I really like how they have special treat days and send us reminders on what is going on in the property.
Cynthia Garcia
Oct 14, 2021
By far one of the best communities with amazing staff especially the manager Nancy. She shows with her actions & being involved that she cares!
Barbara Ann
Oct 14, 2021
I would highly recommend this property to anyone. My sister lives here and she's constantly telling me how much she loves the maintenance techs there. I was over one weekend when her AC went out and Ralph went over and was super sweet. He assured her her AC would be fixed in no time. My sister just had a baby and it was very hot, Ralph had her AC fixed in no time and even made polite conversation so it wasn't awkward. My sister was very pleased and I will be moving here when my lease is up.
Tina Beltran
Oct 14, 2021
I can’t rave enough about this staff! Experienced, Energetic, Efficient and most of all Caring. Nancy has been very transparent and provided assistance every time I’ve had a question or concern. Honestly- they are one of the reasons I stay here. It’s home and they are like family. That’s y’all ☺️ They deserve a raise!
Yesenia Rodriguez
Oct 14, 2021
From the moment I stepped on property it felt like home. With it being my first apartment I had alot of questions. Brandi and Nancy answered all of them and put my fears to rest. I’m sure I’ll be living here for a very long time. Thank you ladies for making the transition so easy for me.
Elizabeth Ernst
Oct 14, 2021
Great staff! Very professional!
Julie Bonneau
Oct 14, 2021
Move in was made so easy with Brandi! Already loving the community so much! She was so understanding & sweet through the whole process! Definitely ask for Brandi!!!
angelface0416
Oct 14, 2021
Nice community near good dining and shopping.
P McClain
Oct 14, 2021
Phenomenal staff! Great response time with maintenance issues. Property always well kept.
kevin clarke
Oct 14, 2021
The staff here is awesome and I enjoy living here! Greatly recommended!
Nina Bautista
Oct 14, 2021
I absolutely love the front office staff and maintenance. The front office staff is so warm and welcoming! They greet me and my dog every time we walk pass the office. Maintenance is great! They are quick, efficient, and pleasant to work with.
Nhandi Hines
Oct 14, 2021
Apartments are spacious and reasonably priced and the office staff (literally all of them) are super personable and friendly!
Brandy Tennille
Oct 13, 2021
Priscilla is a welcoming breathe of fresh air. She made everyone who has delt with her feel like they are her absolute most important person. She is kind and courteous and treats people with respect! She is considered family by us for sure!
Lidilla Rodriguez
Oct 13, 2021
Staff is friendly...The service manager is great.. always quick to tend to any issues we may have. Best service by far!!
Yvette Ozuna
Oct 13, 2021
The Flats at Westover Hills has become our home away from home. Brandi, Nancy and Priscilla have been so helpful. Coming from Saudi Arabia has been easy thanks to the staff at The Flats! أصبح The Flats at Westover Hills منزلنا بعيدًا عن المنزل. لقد كانت براندي ونانسي وبريسيلا مفيدة للغاية. لقد كان القدوم من المملكة العربية السعودية سهلاً بفضل الموظفين في The Flats!
Khalid Ahmed
Oct 13, 2021
My residency at the Flats of Westover hills was comfortable and enjoyable. The staff was professional and helpful when needed. The maintenance department was friendly and great as well.
Art Jimenez
Oct 13, 2021
I have never lived at a property where the manager is so involved. Brandi has spoken highly of her since she showed us the complex and so far nothing has been a lie. Bonus points to Brandi and Nancy for knowing me, my husband and my dogs name by heart.
Samantha Gonzalez Zuniga
Oct 13, 2021
From the first call to the close Nancy and Brandi were simply amazing. Super friendly and welcoming. Would recommend them to everyone. A big thank you from me and my family. You guys are the best.
bigshow moreno
Oct 13, 2021
The property is very well maintained and the staff are always so friendly and welcoming.
Amy Tobias-Ramirez
Oct 13, 2021
Love the friendly staff here! Great property. Clean and safe.
Christina Alcoser
Oct 13, 2021
The office staff is great! They always have a friendly smile and are so helpful.
Sky Powell
Oct 13, 2021
I recently leased a unit at The Flats at Westover Hills and the whole process was easy and seamless. The leasing team were all professional and courteous, they followed up with me the next day after viewing and made applying a breeze. My unit was clean and ready for me as promised. Nancy did a great job making sure I had everything I needed. I definitely recommend.
Lauren Dowlen
Oct 13, 2021
Beautiful community, amazing staff, such a great place to call home!!
Misty Cordova
Oct 13, 2021
The Flats have a great staff, super attentive to our needs. They really do care about the people living there. The maintenance keeps the area clean and Priscilla seems to always go above and beyond for anything anyone needs. Highly recommend!
Isaac Castillo
Oct 13, 2021
Great communication and support with any issues. Would recommend
Drew Price
Oct 13, 2021
Love this place! The staff is wonderful!
Brandi Smith
Oct 13, 2021
I absolutely love living in such a wonderful community! It is such a safe and homey environment and I enjoy how pet friendly it is. The office management is so helpful, so understanding and is always willing to go the extra mile. I always get my work orders done within 24hrs, I have been living here for only a couple months but I have absolutely 0 complaints. Definitely going to be renewing after a year.
Lilyana Alexis
Oct 13, 2021
Excellent and friendly staff bend over backwards for their residents
Caleb Daniel Moseley
Oct 13, 2021
I've been touring for apartments and Priscilla was the only one that tour me. She answered all questions. Informed me all the figures that Flats had. She made me feel welcome and comfortable. I know my next home will be. She's was awesome. Great job!
Yevette Navarro
Oct 13, 2021
Beautiful and well kept community! Leasing office staff is so helpful and welcoming.
Krystal Molina
Oct 13, 2021
Gotta love Nancy and the crew at The Flats! They are all great people and always help.
Presley Marie
Oct 13, 2021
I had great experience with my tour and I appreciate the time that they took to show me around. Customer service was great!
jake castle
Oct 13, 2021
Staff is great and they take great care of the community.
Sylvestre Sanchez
Oct 13, 2021
Brandi is awesome she helped us with our mail
Seth Bennett
Oct 13, 2021
This place is beautiful and very well maintained! The staff is friendly and welcoming.
Ramtweet
Oct 13, 2021
The staff at The Flats at Westover Hills are amazing. Always so helpful and willing to go the extra mile. I love it here and recommend anyone to move here.
Michelle Gomez
Oct 13, 2021
Super cute property. Very clean. The staff is friendly and inviting. Nancy the manager really makes you feel welcomed and at home. Definitely one of the best apartments in the area.
Nancy Botwin
Oct 13, 2021
Love this place! Affordable rents and superior service! The whole team is very nice and attentive.
Vivian Leigh
Oct 13, 2021
Absolutely love it here. The apartments are cozy and they must have thick walls or something because I'm not being woken up by one of my neighbor's phone alarm ringing next door like my old place. On top of everything the staff rocks. They are quick to handle any issues i have and they're so friendly.
Nairy Vasquez
Oct 13, 2021
I love the girls in the office! Brandi and Nancy are one of kind and always so helpful.
Kathleen Pina
Oct 13, 2021
Priscilla and office staff is amazing. Toured the property and all of my questions were answered!
Allie Torres
Oct 13, 2021
I had been looking to lease an apartment when I came across The Flats at Westover Hills by Cortland and let me just say that I had a great experience with the tour and especially the staff! I had no hesitation and ended up leasing with them the same day.
arlene lopez
Oct 13, 2021
My family and I toured with Priscilla recently and her customer service skills are out of this world! From the moment we walked in, she made us feel comfortable and at home. She was very knowledgeable about the property and amenities. Her enthusiasm was contagious and she had us very excited to live there! We ultimately chose a house for our new residence but will definitely tell all of our friends about The Flats at Westover Hills and Ms. Priscilla!
jennifer miller
Oct 13, 2021
The property is very pretty. The Property is very well maintained. Love the apartment layout. The office staff is always friendly and ready to help when needed. Thank you😉
Pat Garza Serna
Jun 29, 2021
BEST apartments I’ve ever lived at!!! Workers are extremely helpful Maintenance are always on top of everything! There is always parking Can’t go wrong with this place
Priscilla Cruz
Jun 28, 2021
Great price for beautiful apartments, Great location and excellent customer service!
Verified Resident
Mar 18, 2021
Apartments.com
I'm looking for an apartment a few months in advance and have been experiencing a lot of bad customer service. Nancy was the first person to truly help me in my apartment search. She's so nice and informative I can't wait to apply when an apartment is available for my move in time.
Samantha Garza
Feb 11, 2021
Toured this beautiful community and I can’t thank Nancy enough for being so patient and informative! Can’t wait to call The Flats my new home. If you are looking for a new place to call home I’d definitely put this on your list of must sees! :)
Brandi Villanueva
Feb 8, 2021
Jacob has been so helpful. He is the main reason I leased here. He has been so friendly, and even checked in on me after I got settled in. If you are looking for a place to call home, you shouldn’t look anywhere else!
Lauren McGree
Feb 2, 2021
I have been looking for a new apartment community and very much enjoyed the tour given by the manager! I love the views and you really cannot beat the price. Thank you for getting me in to view the property and soon as my current lease expires I will be packing my things and heading that way!
james keeney
Oct 13, 2020
The best experience living in an apartment by far! I high recommend Chloe Mae in the leasing office she was very profesional and sweet! Also the Maintenance guys are always on time and keep the community clean...
Adriana Sanchez
Sep 10, 2020
If I could it would be 4.75 stars!!! I’ve lived in 5 states and a ton of apartments; the customer service and the maintenance team here is beyond amazing! Veronica is by far an amazing person to work with and Chloe is awesome too! Mike and Andrew on the maintenance team have always taken care of all my (sometimes) annoying needs. The only reason I am deducting is the noise from neighbors above me was unreal sometimes; but management gave them warnings and helped mitigate pretty well. If I wasn’t laid off due to Covid; I would still be living here! Love the Flats!
Tina Mansinghani
Jul 22, 2020
Very wonderful place to live. Management is amazing. The grounds are beautiful. It's a place I will call home for a long time!!!
Holly Knippa
Jul 22, 2020
Beautiful complex and the staff are super friendly! The landscaping is kept up very nicely and I love the playground for my little one!
Stephanie P
Jul 22, 2020
I've been pleasantly surprised by the speedy repairs, cleanliness, and garbage pickup by Cortland management. Chloe, one of the leasing consultants who I have had most interaction with, is a rock star! She's always efficient, eager to please, cordial and professional. All employees I've come into contact with at Cortland are "on the ball." I also love the smoke-free environment and quiet.
Ronda G.
Jul 14, 2020