If I could it would be 4.75 stars!!! I’ve lived in 5 states and a ton of apartments; the customer service and the maintenance team here is beyond amazing! Veronica is by far an amazing person to work with and Chloe is awesome too! Mike and Andrew on the maintenance team have always taken care of all my (sometimes) annoying needs. The only reason I am deducting is the noise from neighbors above me was unreal sometimes; but management gave them warnings and helped mitigate pretty well. If I wasn’t laid off due to Covid; I would still be living here! Love the Flats!
Jul 22, 2020
Very wonderful place to live. Management is amazing. The grounds are beautiful. It's a place I will call home for a long time!!!
Jul 22, 2020
Beautiful complex and the staff are super friendly! The landscaping is kept up very nicely and I love the playground for my little one!
Jul 22, 2020
I've been pleasantly surprised by the speedy repairs, cleanliness, and garbage pickup by Cortland management. Chloe, one of the leasing consultants who I have had most interaction with, is a rock star! She's always efficient, eager to please, cordial and professional. All employees I've come into contact with at Cortland are "on the ball." I also love the smoke-free environment and quiet.
Jul 14, 2020
I have been treated with respect and the staff has made me feel at home. I truly LOVE being a resident here. I would definitely recommend this complex because of the staff and beautiful apartments that are provided.
Verified Resident 718813
Nov 18, 2019
Great community. Very quiet and safe community. Feel safe and staff is friendly and helpful. Always willing to help the best they can. They try to fix everything in a timely manner. Don't have any problems with the people.
Verified Resident 713080
Nov 3, 2019
The staff remembers our names and treats us like family and does not get frustrated when we need help . The parking is a little bit frustrating but I know that there are worse places out there . They do keep up with the outside appearance very well and address any issues pretty fast but the part that I am most appreciative of is that the community is so quiet and respectful.
Verified Resident 688091
Sep 1, 2019
I’ve been at the Flats for a little over a month and am loving it here! The staff is super nice and welcoming especially Laci. We just moved here from California and she made sure we got exactly what we needed when it came to our new home. Apartments are very nice and well maintained. I strongly recommend these apartments to anyone looking for a new home.
Aug 7, 2019
The best ever and will not want to move thanks to them. I always speak good if the community and the staff. This community lives above the normal standards and always strive to provide world class service and make you feel like family
Verified Resident 669328
Jul 25, 2019
I haven’t moved in yet but I have had the best experience with Laci. She is beyond helpful and has gone above and beyond for us.
Apr 14, 2019