I have lived at this apartment complex since May of 2019. The amenities are really nice, especially the valet trash service. The staff in the front office are accommodating and really nice. Most of the staff even know me by name. Although this is not important to most when looking for a place to live, this adds value to the property, in my opinion. When I moved in, Ariana and Austin were in the office (both really lovely and helpful). Most recently I have noticed that Graham, Jordan, and Melissa have been working in the office. They have all been awesome and really helpful - especially during this pandemic. Picking up my packages from the front office went smoothly and the property kept in constant contact about updates and community guidelines during the mandated shut down. I know that when I have an issue, the staff will respond quickly and make sure that the problem is taken care of - whether it be something as simple as a question all the way to maintenance requests. I am so glad that I found this place i
Alexis Weimer
Sep 17, 2022
The Bend at Broad has always provided excellent customer service, an efficient and easy move in process, and caring and efficient maintenance. I am always comfortable walking into the office or sending an email with any questions or concerns I have. However, there are tons of unnecessary and excessive fees. We just renewed our lease and our rent went up, the $30 "valet trash fee" for a service that is unneeded and inefficient is still mandatory, an additional $8 trash fee has been added, and there are several "convenience fees" for the online portal and paying rent. All these extra fees add up to about $600 extra a year--I would carry my own trash for that!! At least make these amenities optional so that people who can't take advantage of them (we literally don't generate a bag of trash every day; we're happy to provide a paper check to avoid online payment fees) don't have to pay for them.
Sep 1, 2022
Apartments.com
Great place to live so far. Neighbors stay to themselves, office staff is responsive, nice, and takes care of issues in a timely manner, and it’s a safe community.
Aug 15, 2022
Apartments.com
Currently been living here for 3 months and I have no complaints. Area is quiet, maintenance is fast to respond and friendly, and the leasing office is always friendly and helpful.
Aug 15, 2022
Apartments.com
Just got approved for this complex and Omg the process was super easy and SIERA 😊 was super helpful in answering all my questions. Highly recommend 🥰
Jassy Dumas
May 24, 2022
Nice apartments, but there is a slight bug issue in some units possibly caused by neighbors. Good area close to many amenities and a main road.
Joseph Bjornstad
May 2, 2022
We've been working with Sierra and she's been amazing and very helpful throughout the application process. She's been quick to answer questions and did an excellent job with communication. She truly seems like she cares!
Brayana
Feb 11, 2022
The best complex I’ve lived in. Maintenance is super fast and Manager Jordan is the most pleasant helpful person ever!
Savanah Wright
Feb 10, 2022
Can't put into words the amazing experience I have had with this company. The front office staff is very attentive and friendly, you automatically feel at home. Would definitely recommend this apartment complex if you're looking for a new place this upcoming year.
Morgan Rittichier
Feb 10, 2022
Living at The Bend at Broad has been a pleasant experience and the leasing staff are very helpful and kind, especially Siera Moore!
Tabitha J
Feb 10, 2022