Reviews | Reserve at Abbie Lakes

Great complex worth superior maintenance and front office staff.

Richard Hill

Oct 17, 2026

Google

Jake did an excellent job

Tyler Price

Sep 11, 2026

Google

Th maintenance team was professional and swift in changing my dryer.

Lily M

Jul 25, 2026

Google

The staff is respectful and helpful. Very easy to talk to. The community is nice and quiet with very spacious apartment.

Cree

Jul 24, 2026

Google

My family and I moved recently to this complex and the office staff were extremely helpful. They answered our questions and walked us every step of the way. Karen & Kevin among the rest of the staff helped us tremendously and we greatly appreciate it.

Gladys Caratachea

Jul 21, 2026

Google

I’ve had a great experience living here. The property is well maintained, the community is quiet, and any issues that come up are handled quickly. The biggest reason for my 5 star review is Dayna. She is extremely helpful with everything we’ve ever needed and always goes above and beyond to make sure we are taken care of. She’s friendly, professional, and genuinely cares about helping people. I highly recommend this community to anyone looking for a great place to live!

Wes Owen

Jul 20, 2026

Google

I have to say, that Karen who took us for our tour, was so amazing, and took her time in answering our questions and concerns for two different properties! I really think she did more for us because we are new to Ohio, coming from California, and she went above and beyond, in making sure we understood our options and the costs behind it! She called to follow up with us, and offered to call back when we were ready to proceed with a move in September.

Joseph Farias

Jul 20, 2026

Google

I love living here! Just renewed my lease, Dayna and Karen are helpful. The maintenance tech Logan is always good! Thank you!

Souleymane Diallo

Jul 20, 2026

Google

What can I say about The Reserve at Abbie Lake because they have treated Me and My Husband (God rest his Soul) like Family everything they have done for me since his death has been a bonus making my New normal doable. The Office staff Amazing and Dayna! I truly can not Praise her she has been so helpful with my decision to Move and just has been a listening ear. They Loved my Husband and showed it and I will miss them greatly as they have become my family. Making sure anything that needed done in apartment got taken care of maintenance Amazing and so courteous. I WOULD RECOMMEND THE RESERVE AT ABBIE LAKE Everytime. Keep up the Great Work Dayna and Crew Frankee Burel 3621 Lakeview Trail Canal Winchester Ohio

Frankie Burel

Jul 20, 2026

Google

Dayna is the absolute best! So helpful with anything and everything you need!

Hannah Hope

Jul 20, 2026

Google

This place is fabulous! Everything about it here is so wonderful, clean property, maintenance staff is beyond wonderful. They work so hard to fix any problems within a reasonable amount of time and they are all so respectful and kind.

Marguerite Dennis

Jul 20, 2026

Google

Miasia was absolutely wonderful to work with! She was professional, friendly, and incredibly helpful throughout the entire apartment search process. She took the time to answer all of my questions, listened to what I was looking for, and made everything feel easy and stress-free. Her communication was excellent, and she truly went above and beyond to provide outstanding customer service. I highly recommend working with Miasia if you’re looking for a knowledgeable and caring Apartment Guide agent. Thank you for making this such a great experience!

Alisha Bates

Jul 17, 2026

Google

I’ve been living here for almost a year and my experience has been great. Some of the great things are security patrol at night, proper trash management and responsive maintenance. The area is also central to almost anything you would need shopping wise. Can’t complain so far and the rent price is competitive for the size of the units.

Shornell Thomas

May 22, 2026

Google

After having a horrific move in else where and having to find somewhere else to live asap, reserve at Abbie lakes has been such a blessing!! Kate and Chantell have been amazing! They were able to get family into a home within a week. Very quick and easy process for move in. I have no complaints!! They have been very helpful and kind. I would recommend this community to friends and family!

Jaylynn Aspell

Mar 26, 2026

Google

I really like Reserves’s at Abbie lake’s. The staff is great and maintenance is always timely. I love my apartment it’s so cozy. They’re always doing special things for their residents, they kept the community together by paving parking lots, power washing apartments, it’s a great place to live

Chain Breakers with Christina

Mar 26, 2026

Google

They are very helpful and nice

Jay Star

Mar 7, 2026

Google

I have lived here for 5 years and love it here. The staff are always smiling and friendly and so helpful.

Teri Cochran

Feb 16, 2026

Google

Honestly a 10/10 experience I unfortunately had to leave due to my own hardship but this place was a great place to call home amazing staff respectful and very quick to respond as well as the Maintenance crew always ready to help and very prompt!

Corene Haughton

Oct 13, 2025

Google

The experience is good so far.

Maxly Lapolice

Sep 27, 2025

Google

This makes us happy that we always provide fast service.

Meguens Desinord

Sep 27, 2025

Google

Good place to be

Tayim Bertrand

Sep 12, 2025

Google

Recently my microwave in my apartment wasn’t heating food properly and other minor things needed to be fixed or replaced like a leaky faucet and broken toilet seat. I put in the work order and to my surprise I got a call and was visited the very next day. David from the maintenance team arrived, replaced everything quickly and was very patient, kind and courteous. I have to say I am very impressed with the quick response and professionalism! Thank you David, Katelynn and Cortland team!

Jennifer Darst

Jul 16, 2025

Google

Application process was very smooth, staff has been very helpful with everything! Kate has been so nice and welcoming!

Shannon L

Jun 30, 2025

Google

I have lived here for over 2 years, and the staff and the complex itself have been great! I’ve had minor issues that are usually fixed within the same day, and when there are larger issues they are handled quickly and professionally. The only reason I am moving out is to be closer to work. I would continue living here if I could!

Allie W

Jun 5, 2025

Google

Reserve at Abbie Lakes has provided some of the most helpful staff to work with — kind and understanding people that have shown me that they put their residents first. An honest and transparent crew. Shout out to Kateland and the Maintenance team!

Keyan Harmon

Apr 23, 2025

Google

I recently moved into The Reserve at Abbie Lakes and my experience has been nothing short of amazing! Kate at the leasing office has been incredible, and has walked me through everything step by step. She answered all of my questions, and continued to reach out to me throughout the process to see if I had any questions as well. Move-in was a breeze! So far, things have been great, and I'm excited to continue to call this place my home!

Kaley Barota

Jan 22, 2025

Google

I’ve lived here for a fews months now and I’ve really enjoyed my stay so far. It’s been quiet, office staff has been friendly and communicates well. The unit is clean and in good condition. The only complaint I have is the trash compactor is often overfilled and piles of trash start to pile up outside of it. Not only does it look really bad, it can be inconvenient during the weekends and holidays when the trash service isn’t running.

Trevor Michel

Jan 8, 2025

Google

I have lived here since 2018. I love the neighborhood and the people who work in the office are very nice, professional and very respectful. This is a great place to live!

Dionne Amison

Nov 19, 2024

Google

I love this property and will be moving in, in December with my fiancé. We were very nervous as this was our first place together. But Kate was super helpful and kept us calm. I can't wait to live here soon. The customer service so far has been excellent!

Justin Brown

Nov 18, 2024

Google

We moved into Abbie lakes around April and the experience has been amazing since! The leasing office has great communication and pleasant to work with! Kate has been amazing and is literally the sweetest! I love the community overall they do have occasional food truck events and this month they did a raffle for a Halloween basket it’s so great that they are involved with the community and is aware of what’s going on! I would recommend living here! Maintenance is on point and the neighbor hood is overall peaceful! This place is definitely a rare find compared to most and it’s all because of the great people who work here! Keep up the great work!

Dezaye Haseleu

Oct 31, 2024

Google