Not gonna lie when I first moved in a few months ago it was terrible. Things weren’t working and was a hard time out the gate. However, there is a maintenance guy that is the best thing about this place. His name is David and he has fixed every single issue that has came about but is super sweet when doing it. I even saw him out at the pool saving baby ducks were trapped in it. I’ve had suck bad experiences with previous maintenance from my last place that he makes up for it. I’m glad I stuck through the initial transition. Glad to call this place home.
Kim O
Jun 12, 2025
I have lived here for over 2 years, and the staff and the complex itself have been great! I’ve had minor issues that are usually fixed within the same day, and when there are larger issues they are handled quickly and professionally. The only reason I am moving out is to be closer to work. I would continue living here if I could!
Allie W
Jun 5, 2025
Reserve at Abbie Lakes has provided some of the most helpful staff to work with — kind and understanding people that have shown me that they put their residents first. An honest and transparent crew. Shout out to Kateland and the Maintenance team!
Keyan Harmon
Apr 23, 2025
Great experience. Great environment. Great service. Great communication with the management. Very secure community. All services are great. No problem at all. A very peaceful community. Everything is near the complex.
Verified Resident 1331399
Apr 23, 2025
Apartment Ratings
The community is quiet, cleaned and makes you want to live in it.
Feb 6, 2025
The community is quiet, cleaned and makes you want to live in it.
Feb 6, 2025
Apartments.com
I recently moved into The Reserve at Abbie Lakes and my experience has been nothing short of amazing! Kate at the leasing office has been incredible, and has walked me through everything step by step. She answered all of my questions, and continued to reach out to me throughout the process to see if I had any questions as well. Move-in was a breeze! So far, things have been great, and I'm excited to continue to call this place my home!
Kaley Barota
Jan 22, 2025
I’ve lived here for a fews months now and I’ve really enjoyed my stay so far. It’s been quiet, office staff has been friendly and communicates well. The unit is clean and in good condition. The only complaint I have is the trash compactor is often overfilled and piles of trash start to pile up outside of it. Not only does it look really bad, it can be inconvenient during the weekends and holidays when the trash service isn’t running.
Trevor Michel
Jan 8, 2025
We are enjoying it here. The complex is quiet and clean with outside spacious areas to walk. Any neighbors I’ve met have been really friendly and nice. In addition, the management team is very responsive!
Verified Resident 1305301
Dec 25, 2024
Apartment Ratings
From the first inquiry I had in January when I first started looking into moving, to now having lived here for five months, I’ve been so happy and impressed the entire time. Each of the staff members have been kind, helpful and are efficient when communicating/responding to questions/requests. My husband and I absolutely love our unit and immediately felt at home once we moved in. The community is beautiful, well maintained and offers great interactive opportunities. We genuinely could not be happier here.
Nov 22, 2024
Apartments.com
From the first inquiry I had in January when I first started looking into moving, to now having lived here for five months, I’ve been so happy and impressed the entire time. Each of the staff members have been kind, helpful and are efficient when communicating/responding to questions/requests. My husband and I absolutely love our unit and immediately felt at home once we moved in. The community is beautiful, well maintained and offers great interactive opportunities. We genuinely could not be happier here.
Nov 22, 2024
I have lived here since 2018. I love the neighborhood and the people who work in the office are very nice, professional and very respectful. This is a great place to live!
Dionne Amison
Nov 19, 2024
Everyone is so nice, the apartments and neighborhood are clean and it’s very pretty area
Nov 19, 2024
Apartments.com
Everyone is so nice, the apartments and neighborhood are clean and it’s very pretty area
Nov 19, 2024
I love this property and will be moving in, in December with my fiancé. We were very nervous as this was our first place together. But Kate was super helpful and kept us calm. I can't wait to live here soon. The customer service so far has been excellent!
Justin Brown
Nov 18, 2024
We moved into Abbie lakes around April and the experience has been amazing since! The leasing office has great communication and pleasant to work with! Kate has been amazing and is literally the sweetest! I love the community overall they do have occasional food truck events and this month they did a raffle for a Halloween basket it’s so great that they are involved with the community and is aware of what’s going on! I would recommend living here! Maintenance is on point and the neighbor hood is overall peaceful! This place is definitely a rare find compared to most and it’s all because of the great people who work here! Keep up the great work!
Dezaye Haseleu
Oct 31, 2024
Kate made it super easy to find a place that fit my preferences. Seems to be a pretty quiet community and reasonably priced compared to other places with different floor plans. Enjoying my stay so far!
Brent Monroe
Sep 8, 2024
I’ve lived here for 8yrs which is almost unheard of for apt complexes. I love it here! The office staff & maint are exceptional! Would recommend 10/10
Mia L
Sep 5, 2024
Quick and easy move in process. They kept checking in with me asking if I had any questions even up until my move and also were very responsive when I did have questions. Apartment was very clean and ready to go on the day of move in!
Kevin Cantrell
Aug 22, 2024
The Abbie Lakes reserve team are wonderful. The first time I stopped by the office, I felt welcome and appreciated. They prioritized my needs and concerns to guide me to best option based on my standards. I had a quickly answer. I cannot wait to move there!!!
cristal Edwards
Aug 21, 2024
Great community to live in, awesome maintenance and service team, close to numerous trails and parks
Devin Jones
Aug 19, 2024
Kate made the entire experience for my girlfriend and I just absolutely wonderful!!! This is my first apartment and I genuinely wouldn’t have wanted it to be with anywhere else. All of our questions were always answered, Kate always made sure to check in on us even before our move in date and make sure everything was going smoothly. Apartments are beautiful and we’re so happy it’s a smoke free environment. Definitely would and have recommended to others!
Jaelyn P
Aug 14, 2024
From applying to living at reserve at Abbie lakes, we have been overall satisfied with the community. The community has some security concerns like the lack of security cameras but otherwise this community has seemed to be relatively safe and satisfying.
Verified Resident 1268949
Aug 5, 2024
Apartment Ratings
We have loved getting to move into Reserve at Abbie Lakes! The amenities are too good to be true and the office staff and other residents are fantastic!
Hailey Paige
Jul 3, 2024
I can't thank you guys enough! You guys helped me find both of my dogs on two different occasions. I can't express how much I appreciate your invaluable support. I'm taking my mom for an apartment tour as soon as she gets in town. Thank you again for holding onto one of my fur babies the first time and for going on Facebook and finding the women who has my second baby. He's home now thanks to you guys! 😊 Thank you! Thank you! Thank you!
jennifer Price
May 7, 2024
The staff is what really makes this place great. Everyone in the office is super attentive and responsive, and the maintenance guys are friendly and extremely efficient. Any issue (minor) that we've experienced during our year stay here has been solved almost immediately. Keep up the awesome work!
Trudy Joyner
May 3, 2024
As a long time resident I am very pleased and have no complaints.
Mar 25, 2024
As a long time resident I am very pleased and have no complaints.
Mar 25, 2024
Apartments.com
Martez is a wonderful tech and very nice, also Jacob was wonderful to work with and helped with getting us started in moving here. We absolutely love living here and has been one of the best living experiences we’ve had so far.
Tamarah Clark
Mar 13, 2024
Martez is doing a great job
dennis Kyeremeh
Mar 13, 2024
Jesse and Khagendra are awesome employees they always get the job done!
Crystal Dowdy
Feb 29, 2024
I moved here almost 2 years ago, I did everything virtually and it was such a smooth process. My unit was beautiful and move in ready. I just renewed my lease bc I love how safe and quiet this community is. Everyone I have spoken and dealt with at the office, Kate, Brenna and Jacob have been great. Maintenance is also great! They definitely take care of you here! Would definitely recommend. Not over priced for the amenities and peace of mind.
Lucy V
Feb 28, 2024
I toured this property recently, and not only were the apartments well kept and nice, but the staff was super friendly as well!
Feb 23, 2024
I toured this property recently, and not only were the apartments well kept and nice, but the staff was super friendly as well!
Feb 23, 2024
Apartments.com
Maintenance does a great job of keeping the complex free of trash and looking good. If repairs are needed they are quick to fix your problems.
jennifer Wilson
Feb 20, 2024
Recently toured this complex, and everything was so nice here, the grounds to the staff. I can’t wait to move here over the summer!
Lacey Ellison
Feb 15, 2024
My heat went out and Mike fixed it same day, so grateful.
Chyanne Brooks
Feb 15, 2024
I recently toured at this property, and I must say it is really nice! The staff was friendly and very knowledgeable.
Stacy Hansen
Feb 15, 2024
I relocated from New England last December, I did everything remote and it was a smooth and easy process. When I arrived I picked up my lease and got the keys to my unit. The unit was very nice and clean. I recently renewed my lease for another 12 months, maintenance is great here and they are very quick to resolve any problems, I have personally dealt with Brenna and Jacob at the office and they are both great and have great communication. The only problems I have had here is with smoke and residents not picking up after their animals but aside from that lovely, quiet and safe community.
Feb 15, 2024
I relocated from New England last December, I did everything remote and it was a smooth and easy process. When I arrived I picked up my lease and got the keys to my unit. The unit was very nice and clean. I recently renewed my lease for another 12 months, maintenance is great here and they are very quick to resolve any problems, I have personally dealt with Brenna and Jacob at the office and they are both great and have great communication. The only problems I have had here is with smoke and residents not picking up after their animals but aside from that lovely, quiet and safe community.
Feb 15, 2024
Apartments.com
Brenna was a pleasure to work with and made the move in experience as easy as can be. We’re excited to join the community!
Daquane Boykin
Feb 3, 2024
Why is this place so excellent? Well for one, the staff here are amazing and always very helpful. They communicate well and always tell us if there are any events or construction on the property. They are patient and understanding of you have any issue's and do there best to accommodate.
Nov 28, 2023
Apartments.com
Why is this place so excellent? Well for one, the staff here are amazing and always very helpful. They communicate well and always tell us if there are any events or construction on the property. They are patient and understanding of you have any issue's and do there best to accommodate.
Nov 28, 2023
This place is great, the staff here are very helpful and really seem to care about its residents. The apartments are very nice and spacious especially for the price. I am very satisfied, they even have a dog park.
Anonymous
Nov 27, 2023
Apartment Ratings
This place is great, the apartments are spacious and affordable. The staff here are always great and really do seem to care for the well being of their residents.
Nov 27, 2023
Apartment Guide
Maintenance tech martez and Jessie did great on work order
james simpson
Nov 17, 2023
Very informative and helpful with the touring process. Would definitely recommend.
Lisha Newbern
Nov 16, 2023
I give "The Reserve at Abbie Lakes" a 5 star rating because my experience has been wonderful! I have been a tenant for over 10 years and I must say the staff is always very professional, prompt and attentive. Any Maintenance Requests have always been given immediate attention. The grounds are always beautifully kept up and anytime something concerns the community enough notice is always given. I just want to say thank you to the staff for making my experience so awesome!
Tammy Bracy
Nov 16, 2023
Great place to live and the leasing staff and maintenance are very nice.
Nov 9, 2023
Apartments.com
Great place to live and the leasing staff and maintenance are very nice.
Nov 9, 2023
Both Kateland and Brenna were courteous. Answered my questions and made the process of applying and locating an apartment super easy. The location of complex will make my commute to work a lot easier. Highly recommend Reserve at Abbie Lakes by Cortland in Canal Winchester.
kmay252@gmail.com
Nov 8, 2023
Apartment Ratings
I have enjoyed living my time living here over the last two years. First and foremost, I love my space/ the apartment layout. I appreciate my rent not raising much after the first year and being consistent each month. My part of the neighborhood is peaceful and quiet. I love how involved the front office is with the different neighborhood events and activities. I love the trash service. I love how if anything happens in the apartment, maintenance is on top of it. I love the communication with everything going on in the community either through the app, text and email. This is a great place to live.
Seana Monae (Seana)
Nov 1, 2023
Martez and Jesse were extremely helpful, they fixed our disposal quick
nikki woda
Oct 20, 2023
Martez and Jesse were amazing, they fixed my disposal quick
Krystiana Hoskinson
Oct 20, 2023
Martez and Jesse are great and are the maitnence guys to rival
Lavelle Todd
Oct 20, 2023
Martez is doing a awesome job
Kendall Austin
Oct 20, 2023
Martez is doing a fantastic job here at reserve thanks for all your hard work
Tamara Person
Oct 19, 2023
Great complex and great staff!
Josh Frankem
Oct 19, 2023
The maintenance staff are very professional, fast, and completes requests properly. Best staff period.
rich hill
Oct 19, 2023
Just got preventative maintenance done Martez was great. Everything went well!
Amir Powell
Oct 19, 2023
Good morning, I did a tour at your property last week and thought your staff was great. I decided to stop and ask for directions on the way out. I spoke with a guy with long hair and reassured the property was a great place to live and was prompted to put this survey in. I normally don’t do this but thought it was well deserved. Thanks
Deshay Renaee
Oct 19, 2023
Had my PM. Very fast, efficient, and polite.
Tony Ferrando
Oct 18, 2023
Hi I enjoy living here and Martez is a good supervisor
Brandon Clarke
Oct 18, 2023
I love living here and martez is doing a very good job thanks
Mouhamadou Niang
Oct 18, 2023
Fast, professional, preventitive maintenance, they checked my furnace and replaced my air filter and were in and out quickly. They also answered some maintenance questions I had.
Josh A
Oct 17, 2023
I love the Reserve! The management, staff and maintenance team are all great. They genuinely care about their residents. The bedrooms are big and spacious, the layout design of my apartment is perfect, allowing for a nice in home office space. I'm very pleased!
Oct 17, 2023
Apartments.com
Super sweet staff, it was a smooth and quick application! Kate is wonderful. She is very responsive and willing to help as much as she can!
Deja M
Oct 16, 2023
Kate was very professional and assisted us through each and every question we had! She took us on a guided tour and showed us the apartment which is beautiful and spacious! The landscape is gorgeous and the complex is overall aesthetically pleasing.
Oct 16, 2023
Apartments.com
Reserve at Abby lakes is a friendly and safe community for anyone looking for a new place to live. The staff here are very nice and understanding and they always communicate if there are any issues. My time here has been wonderful and I couldn't think of a better place to be.
Oct 16, 2023
Apartments.com
Super friendly staff , especially Kate ! Constantly bothered her with questions and calls but she was always so attentive :)
Diana Duran
Oct 14, 2023
Made me feel super comfortable and were very down to earth! Explained everything in detail and helped me and my friend out. Can't wait to move in!
Kwamé Williams
Oct 13, 2023
this is a wonderful and safe place to live. I would recommend anyone who is looking for a new place to give them a look. the staff here are very friendly and they always communicate if there are any issues.
Jacob Dennis
Oct 13, 2023
Very informative on helping us understand the apartment searching process and educating us on there community. Brenna and Kate were very helpful and knowledgeable with answering all the questions we had.
Alisha Newbern
Oct 13, 2023
This place is awesome. The staff here are very friendly and understanding. They also communicate very well. And the neighborhood is very safe. And they even have a dog park.
Jacob Dennis
Oct 13, 2023
We love the large room, maintenance has been wonderful both times we have had to call them. There is plenty of parking.
Oct 12, 2023
Apartments.com
Great as always! Austin is always so polite and is always happy to help
Lydell Smith
Oct 6, 2023
This is a community. I have never rented anywhere with such an all around great staff. There is a wonderful portal for not just paying your rent and requesting maintenance; it arranges you to meetup with various interest groups around the community. Are you a movie lover ? There's a group of tenants who are too. When you make a maintenance request, a very competent crew are generally there the next morning. And the communication between staff and tenants is amazing. You always remain informed about what is happening in the community. If you have a dog, there is a huge fenced-in play area for them. I could go on; but there is not enough space to rage about this community. Highly recommended!
James Burgess
Oct 5, 2023
This is a community. I have never rented anywhere with such an all around great staff. There is a wonderful portal for not just paying your rent and requesting maintenance; it arranges you to meetup with various interest groups around the community. Are you a movie lover ? There's a group of tenants who are too. When you make a maintenance request, a very competent crew are generally there the next morning. And the communication between staff and tenants is amazing. You always remain informed about what is happening in the community. If you have a dog, there is a huge fenced-in play area for them. I could go on; but there is not enough space to rage about this community. Highly recommended!
James Burgess
Oct 5, 2023
This is a community. I have never rented anywhere with such an all around great staff. There is a wonderful portal for not just paying your rent and requesting maintenance; it arranges you to meetup with various interest groups around the community. Are you a movie lover ? There's a group of tenants who are too. When you make a maintenance request, a very competent crew are generally there the next morning. And the communication between staff and tenants is amazing. You always remain informed about what is happening in the community. If you have a dog, there is a huge fenced-in play area for them. I could go on; but there is not enough space to rage about this community. Highly recommended!
Oct 5, 2023
Apartments.com
This is a community. I have never rented anywhere with such an all around great staff. There is a wonderful portal for not just paying your rent and requesting maintenance; it arranges you to meetup with various interest groups around the community. Are you a movie lover ? There's a group of tenants who are too. When you make a maintenance request, a very competent crew are generally there the next morning. And the communication between staff and tenants is amazing. You always remain informed about what is happening in the community. If you have a dog, there is a huge fenced-in play area for them. I could go on; but there is not enough space to rage about this community. Highly recommended!
jburgessjr2001@gmail.com
Oct 5, 2023
Apartment Ratings
This is a community. I have never rented anywhere with such an all around great staff. There is a wonderful portal for not just paying your rent and requesting maintenance; it arranges you to meetup with various interest groups around the community. Are you a movie lover ? There's a group of tenants who are too. When you make a maintenance request, a very competent crew are generally there the next morning. And the communication between staff and tenants is amazing. You always remain informed about what is happening in the community. If you have a dog, there is a huge fenced-in play area for them. I could go on; but there is not enough space to rage about this community. Highly recommended!
Oct 5, 2023
My experience has been ok i do feel like the dog poop needs to be under control. The pool could use an adult day it’s overt taken by kids nothing for the adults we like to swim as well. I highly suggest assign parking or tows for people who do not have a parking pass they stay overnight or for days taking up parking for residents the dog poop is out of control
Verified Resident 1181609
Sep 18, 2023
Apartment Ratings
I absolutely love my new place and the staff. Brenna is simply great!! She worked with us and got us approved!!! Coriander is definitely the way to go!!! Thank you Brenna you’re the best!!!!
NeNe N Moore
Aug 23, 2023
My fiancé and I moved into our apartment here in early July, and it has been great! Drew from the leasing office went above and beyond to help us with the paperwork and get settled into our new home, even calling to check on us to make sure we have everything we need. Maintenance has been very kind, attentive, and thorough fixing small things to make it feel more like home. The neighborhood is quiet and well-managed, making it a super convenient place to live. Thank you Reserve staff for your hard work! It is appreciated!
Emily Holloway
Aug 17, 2023
I have been living at reserve at Abbie lakes for 3 years. The office staff is amazing.
Aug 10, 2023
Apartments.com
I have been living at reserve at Abbie lakes for 3 years. The office staff is amazing.
Aug 10, 2023
I lived here from 10/2016-7/2023. Everything was fine up until 2021-2023. The staff was great and I would recommend the community but I moved because rent was increasing but nothing to show for it. They remodeled which I had to ask for and that was in May 2022. Also in 2022, we had the snow storm and the parking lot was not plowed, I had friends come to get me out. They never cleared the sidewalk and steps but they use to up until a few years ago. I paid for valet trash but it was rarely picked up. I called and put in numerous complaints. When I moved out I cleaned the unit, had minimum wear/ tear but I’m only getting $13 of my security deposit back? Why. They said $80 for a blind which was in my daughter’s room. Even if the blind was okay I would only get $93 back because of the water, sewer , common electric which is a month behind. I asked specifically how much would my last month be so this could be avoided. Tell me why $157 is being applied for water, sewer, common electric, a MOVE OUT FEE of $10. How is
Marietha Sueann
Aug 9, 2023
The staff here are very responsive and proactive on reaching out about if there are any issues. Much better than previous apartment experiences.
Aug 8, 2023
Apartments.com
All the office employees are friendly. They are helpful with the whole move in process, and very understanding with all situations. Nice quiet community, and pet friendly.
Aug 7, 2023
Apartments.com
Very loving and great community, made me and my entire family feel very welcomed. Brenna was very helpful and guided us so we could learn more about the community. Very safe and wonderful environment to live in!
yoto
Aug 4, 2023
AMAZING!!!!! My family and I had a hard time finding the perfect place for us due to credit, losing tons of money during the application process of other properties and locations, but all in all Reserve At Abbie Lakes by Cortland made it the most affordable, easiest and affective process ever, we can’t thank you enough for extending your great customer service and support. You Guys are OUTSTANDING! I received help from both BRENNA AND JENNA they were understanding, nonjudgmental, and phenomenal with communication, Brenna took time to go over amenities with us and communicates in a timely fashion, she’s very attentive to the needs of residents and/or first time residents. Very appreciative of having friendly staff who care. GREAT EXPERIENCE THANK YOU MUCH !!!
Bri Irene Brown
Aug 4, 2023
Andrew Mantle has been extremely friendly and courteous throughout the move in process
Austin Smith
Jun 22, 2023
I've lived here for almost a year. Zoey at the front desk made getting an apartment super easy and answered any question I had. Whenever I've needed service done, they've always been super friendly and as fast as possible. The apartments are really nice and the amenities like the Valet Trash Pickup are really nice to have. Whenever anything is going on, like the parking lot getting updated, the team makes sure to give updates and details about what's going on.
Ravyn Black
Jun 21, 2023
I am currently moving back to The Reserve. I loved the years I lived here before and am looking forward to another great experience. The office staff has been super helpful and patient the entire moving process. Thanks to Drew for getting me through my lease paperwork, and to everyone else who helped answer all my questions and got my maintenance requests taken care of before I moved in!!
Samantha Stoker
Jun 20, 2023
The staff was friendly and helpful from tour through application, approval and move in. They respond quickly to maintenance requests and have very good communication on events, changes, etc. hapening in the community.
Troti “NotasIwas”
Jun 20, 2023
I’ve had a great experience with the leasing process. Drew was awesome to work with.
Kristin C
Jun 20, 2023
we moved a week ago, my experience with andrew has been one of the best in the search for a new home, everything was quick and easy, he is a kind and respectful person and above all very responsible, we hope to continue this experience along these lines Of apartments, what I like about this place is its cleanliness and maintenance, Andrew continues.
Miguel el oso navarro
Jun 20, 2023
We just moved in here at Abbie Lakes a few weeks ago and the whole process has been very easy and efficient thanks to Andrew from the office team. From our initial tour to our move in day and everything in between Andrew was always available to answer questions and make our experience here as positive and seamless as possible. We’ve only spent a little time here but we have zero complaints and recommend these apartments to anyone!
Macey Theaumont
Jun 16, 2023
We lived in Reserve Abbie lakes at Canal winchester for almost 3 years. It was such a wonderful experience. The houses were neat, clean and comfortable. The pool amenity was great. Whenever we had a problem the service guys were always there for help. Be it anything. That’s what I most like about it this space. I would definitely recommend it to people/families looking for quality spaces for cheaper rent. I loved the patio too.
ashraz terrian
Jun 10, 2023
I’ve lived here for about 6 months now and it’s been great! Maintenance is quick to respond and the office staff is friendly. They give my dog treats when we visit the office!
Sophie Watts
Apr 18, 2023
Maintenance is fast, I submitted a ticket two days ago and they were out today and the job took no time at all. The man that replaced my showerhead was nice and he told me everything he did.
Q G
Apr 18, 2023
I lived here on two different occasions, great apartments, the layout makes the space feel really big. I would move back there if I ever needed to.
Stephen Grennell
Apr 18, 2023
Lived at Reserve a few years ago, loved the layout of the apartment. Great bathroom space.
Tarah Bowdish
Apr 18, 2023
The office staff has been more than amazing and made moving here so enjoyable and i absolutely love all of them !!
Destani Stewart
Apr 13, 2023
The office staff is more than amazing and made our move in process so easy and almost enjoyable, as enjoyable as moving can be
destani stewart
Apr 13, 2023
Peaceful and Serene Environment as well as safe community to live in
Mar 20, 2023
Apartments.com
In unit laundry hookup has kept me here for 4 years ngl
Abby Swearingen
Mar 16, 2023
The maintenance team is always so efficient with any repairs needed in my unit. I appreciate all of their hard work!
Shavonna M.
Mar 14, 2023
The two maintenance men that visited today to change my air filter and smole detector batteries were fantastic! They were very understanding of my schedule and adjusted their work to accommodate. They were very sweet and silly making it more comforting having strangers in my home. They even looked into something I brought to their attention before leaving. It's comforting knowing there are kind and genuine people entering your home and that they respect that it's your home and not their work site.
Lisa Chandler
Feb 28, 2023
Wonderful place to live. The staff is top notch. I've never had a problem at all with getting any issues resolved administration or maintenance-wise. Zoey in the main office has been an enormous help and is always positive and goes above and beyond to answer questions or address needs. Martez and the other maintenance staff are always 100% positive, prompt, and they solve issues the first time I can't recommend this community enough.
Jan 30, 2023
Apartments.com
I’ve lived here for a number of years and I have very few complaints. It’s safe, spacious, and the dog park is amazing!
Jan 28, 2023
Apartments.com
We enjoy living here, the apartment staff is very friendly. We've just had issues with a very strong Marijuana smell from next door that we've dealt with since we moved in. However when we bring in to the office staff's attention, they now seem to be very diligent in sending them written notices. We are going to check in with the apartment team to see if we can switch apartments. Without the Marijuana smells it definitely would be a 5 star review, and hopefully will be once we change units :)
Mary Dee Dempsey
Jan 27, 2023
My experience has been stellar. The staff goes above and beyond to accommodate. I have been living here for over a year and I'm very impressed with the staff, my neighbors, maintenance and I absolutely love the trash valet. Don't be fooled by the square footage number. The layout is great. Better than most in are area.
Kimberly Allen
Jan 27, 2023
Great place to live very peaceful!
Juny Feliciano
Jan 27, 2023
Everyone who works there are friendly and nice
Jim Beachy
Jan 26, 2023
I would highly recommend touring at reserve at Abbie with Zoey! She is phenomenal, she gave me so much information and helped me she also referred me to some sister properties! It would’ve been a perfect fit, it just wasn’t in the right area for me.
Anonymous
Jan 26, 2023
Apartment Ratings
Moved to this complex from NY and the hospitality from the office staff as well as maintenance has been nothing but wonderful! Brenna did everything to make sure our move was smooth and comfortable. If you’re undecided about moving here you should DO IT!
Ahmed Nabigh
Jan 19, 2023
Great experience with the maintenance. Jared always does a really great job!
Jazmin Ridley
Nov 10, 2022
Had a great experience getting the hot water heater in my unit checked out. Thanks to Matt Concha, he was willing to work around my wife’s schedule while I was at work and really went above and beyond to make sure we are comfortable and the things in our apartment operate as they should. The Cortland team, more specifically at the Reserve at Abbie Lakes, is by far one of the best.
Kevin Wilson
Nov 9, 2022
I really recommend these apartments they are very well maintained.. the customer service group is very awsome!! Throughout the whole applying process and information that was asked was made so easy and fast in less than a week everything was fixed all thanks to Mrs. April Byrum she was very nice and sweet and worked with me throughout the process!! Thank you all for your awsome job!! Keep up the good work!!
Elena Garcia
Nov 9, 2022
I’ve lived here for a year and a half now and love my apartment. I love the layout and how spacious my apartment is for my son and I. Never had any issues since I moved in last of April.
Jerred Ferguson
Nov 9, 2022
I have lived here for a year, and have really enjoyed it. The staff are very friendly, responsive, and helpful. The amenities are quite nice, namely the green space and trash valet service. The community is also just opposite of a multi-use path, which can take you to several parks, and on the blacklick trail from Groveport to Reyboldsburg. If you have a bicycle, this allows you to get to many places, including several grocery stores, without needing a car.
Kyle Campbell
Oct 20, 2022
I have lived here for a year, and have really enjoyed it. The staff are very friendly, responsive, and helpful. The amenities are quite nice, namely the green space and trash valet service. The community is also just opposite of a multi-use path, which can take you to several parks, and on the blacklick trail from Groveport to Reyboldsburg. If you have a bicycle, this allows you to get to many places, including several grocery stores, without needing a car.
Kyle Campbell
Oct 20, 2022
Great layout & super-sized living spaces. Worth setting an appointment to have a tour. All the best!
Sep 6, 2022
Apartments.com
This review is a long time coming. This has been a great place to live. The staff has been so incredibly helpful and friendly; from taking great care of use when our dryer wasn't working at 100%, to literally helping to get my car out of being frozen in the ice. The neighborhood is very quiet. Any issues I have are more with some neighbors: Not picking up dog poop (sometimes its reeeally bad) and some vaping/smoking when it's a specifically non-smoking neighborhood. But hoping to be here for a long while with my wife and my newborn!
Ryan Gilbert
Jun 9, 2022
This is a great place to live. The apartments are more spacious than you realize and the team in the office are great and accommodating. Out of all the amenities, I enjoy the trash valet the most.
Jun 9, 2022
Apartments.com
Enjoyed my one year stay. Another awesome Cortland property. Office staff was nice and I had no problems. Only left to save money and pay off any debt by living with a relative. Tara is nice. Maintenance team is very helpful and helped me move an item when moving company failed me. I might move back later in year.
CM M
May 19, 2022
Maintenance and all staff are always great. Issues get addressed incredibly quickly and thoroughly.
May 9, 2022
Apartments.com
Upon entrance, into the Reserve At Abbie Lakes community, the beautiful landscaping warmly welcomes you. It is a quiet community, where the grounds are kept immaculate and the units are well kept. There is a variety floor plans to satisfy everyone's taste. The staff is very friendly, knowledgeable and helpful, in working with you, to find you what you want. The Ammenities are good, including a dog park, for those who have pets. The location is close to multiple shopping venues, restaurants and parks. It's really a great place to live.
Mar 4, 2022
Apartments.com
The Reserve at Abbie Lakes is a great place to stay especially if you enjoy peace and quiet. The area is very serene and the staff is VERY accommodating.
Feb 23, 2022
Apartments.com
Reserve at Abbie Lakes is a wonderful community to live in! I love my apartment, everything newly updated and modern. The office staff is super helpful especially Tracy. Anytime I call or have a need she handles it immediately! Maintenance calls are handled quickly and efficiently usually the same day. The property is clean quiet and best of all right beside the towpath! Overall a five star experience!
Jennifer Johnston
Feb 8, 2022
Love living here with my family. Staff is amazing and quick to always help. Apartments are spacious and feel like you are right at home.
Siera Tripp
Feb 8, 2022
Absolutely love living here. very quiet, great service, and even better management! I can’t complain. If you have ever thought about getting a place here, don’t think twice Abbie reserves is the place you’ve been looking for!
Jared Merriman
Feb 8, 2022
As a previous resident at Reserve, I had a great experience, Loved the HUGE dog park as I have a golden retriever that LOVES to retrieve!!! We could take our walks at any time of the night or day it was such a beautiful, peaceful property with lots of green space that you don't find everywhere! The staff were Great as well, loved my experience!
Tracy Billingsley
Feb 8, 2022
It is a quiet community, well cared for, excellent customer service
Jun 1, 2021
Apartments.com
Cortland run apartments are hands down the best apartment living I have experienced.
Resident
Mar 9, 2021
Apartments.com
Ive been a resident for about 12 years its peaceful and I love how they keep the complex up
Anonymous
Feb 18, 2021
Apartments.com
Ive had a positive living experience here! Its quiet, there is a lot of green space, and the staff (especially maintenance) is awesome! This complex is per friendly and accepts large dog breeds. There is a huge dog park, too!
Anonymous
Feb 15, 2021
Apartments.com
All team members at The Reserve at Abbie Lakes care for all of the residents. They go above and beyond to keep the community running smoothly. My dog Midnight and I love living here. Choosing to move here was the best decision I made.
Current Resident
Jan 7, 2021
Apartments.com
We’ve only lived here for a month and so far have had a wonder experience. The move in process was super easy and Kristin was awesome to deal with. She was super helpful and friendly. The only issue we had was our washing machine stopped working and being a couple days before Christmas I was worried it would take a long time to fix. But I called the maintenance hotline and within 30mins we had someone at our door to fix it. The maintenance guys were super friendly and had replaced it within 2 hours of the initial call! Also all of our neighbors have been super nice and welcoming. I have young kids so it’s really nice living in a place where we feel safe and welcomed.
Lexi Orton
Dec 23, 2020
Moving into The Reserve at Abbie Lakes was the best decision I have made this year. The office staff, Debbie and Kristin, are caring, approachable, responsive and most importantly welcoming. The maintenance team is awesome! They are quick, efficient and caring. Their care of the property is only exceeded by the care they show the residents. I highly recommend The Reserve at Abbie Lakes! Come in for a tour and find your new home.
Anonymous
Oct 24, 2020
Apartments.com
I am new to this neighborhood, but Kristin and the rest of the staff have always been very helpful and friendly. They are quick to respond and keep the property and rental office looking clean and organized. They have been very accommodating to my unique situation and I look forward to staying here much longer. :)
Hailey Kinsler
Oct 22, 2020
Kristin at the main office is the best, always super helpful and friendly!
Megan Schwarzenberg
Oct 22, 2020
Love this place! The grounds are clean and well landscaped. The staff is also very helpful and welcoming.
Tanner Smith
Oct 22, 2020
Kristin was very helpful and made my moving in experience simply and easy
Chania Reese
Oct 22, 2020
Everyone at Abbie Lakes are so friendly and very helpful. Service request are always answered right away. The grounds are beautiful. We have never lived in a apartment and for our first time at Abbie Lakes it feels like home. When we first came to Abbie Lakes Debbie Kunkel was waiting outside for us with the biggest smile. With that being said I knew this was the place. Please ask for Debbie to show you around you will love it.
Roberta DiFilippo
Oct 22, 2020
Debbie (office staff) has been absolutely amazing. My family and I appreciate her great communication skills when it comes to addressing any maintenance problems. The maintenance staff is amazing as well. My dog is crazy when others she doesn't know come into our apartment. They always will give me a call 5 minutes before to make sure she is put up before entering. I have only had to deal with them twice. Once for my sink and the other time for my washer. They did great making sure only residents were at the pool this past summer due to COVID. Thankful they made a plan to reopen it safely. We moved in March 2020. We have been at two other apartment complex and Reserve at Abbie Lakes truly feels like home. I love all the green space. Would love for the playground to be updated sometime. We have a baby and a toddler so we would really enjoy that more. We enjoy the nearby paths, but wish there was a sidewalk heading to the bike paths. Overall, this is the place to live.
Jessica Oakley
Oct 22, 2020
Been here for a few months now and have enjoyed the neighborhood! The staff is always very helpful and responsive when we call!!
Jeremiah Suter
Oct 22, 2020
I like maintenance
Stephanie Kambaji
Oct 22, 2020
Just moved it. Debbie Kunkle in the office is so helpful. She went above and beyond assisting me thru the application process. The apartment was very clean and updated. The property is well maintained and quite. Love it so far
Rosemary Scerba
Oct 21, 2020
I believe that Abbie lakes reserve is a very nice place to make your home. The staff is very friendly and helpful. Whenever I had a maintenance request, it was taken care of promptly. They always take care of the landscaping by mowing, planting flowers, etc., and I certainly enjoy the waterfall. Again, I have certainly enjoyed my time here!! 🥰
Rosey White
Oct 21, 2020
I've lived at Reserve @ Abbie Lakes for a few months now and I really love the apartment layouts and color scheme. The office is always helpful and they have a good turn around time on maintenance request. Besides the overflow of geese and the mess they leave throughout the parking lot, I don't have any issues here and I would recommend to a friend.
A.E. WSpoon
Oct 20, 2020
I love living here at The Reserve at Abbie Lakes! From first speaking with Debbie in the office, to moving in, to living here for the past 5 months things have been great. It’s very quiet and well maintained. The office staff goes above and beyond as does the maintenance team. In fact the maintenance team is the best! They work hard to make sure everything in your apartment is in working order. They are quick, efficient and extremely polite all while giving you the best customer service possible. I am very happy to call The Reserve my home. How did I forget to share my dog Midnight’s opinion? My dog Midnight absolutely loves living here at The Reserve at Abbie Lakes. He loves the layout of the property and walks almost the whole thing every day. Plus there is a wonderful, large bark park for him and his friends to run and play in. Best of all he loves the staff here. The maintenance team, Ben, Chris, Evan, Ian, Jack and James treat him like family. He is very glad we moved here.
Jeannie Troyan
Oct 20, 2020
Recently moved into one of the two bed 1 bath units here and we love it so far! We waited to get into a freshly renovated unit and we're glad we did. All the rooms are very spacious and the included washer/dryer is so convenient. We can't wait to use the complimentary gym membership as well! Debbie was extremely patient with us and helped to get us into the perfect apartment!
Paige Partlow
Oct 20, 2020
I love it here! You get a good amount of space for a reasonable price, the maintenance staff is amazing, and everyone in the office is great! I’ve never had an issue with neighbors. The dog park is great, and I love being across the street from so many trails! I’ve been here for over four years and have never had any problems.
Ashley Knight
Oct 20, 2020
From start to finish the process was seamless
Rhonda Mayfield
Oct 20, 2020
Everyone is friendly and so willing to help when you have a problem or to see how you are doing. The community is quiet and clean. Everyone is wonderful but Debbie and Anthony go above and beyond for their residents! Would recommend to anyone looking to move.
christie ebright
Oct 20, 2020
Clean property friendly and helpful staff. Debbie is the best!
Anonymous
Oct 20, 2020
Survey
From start to finish the process was seamless
Resident
Oct 20, 2020
Survey