Kelvin - thanks for the prompt response for resolving my service request
Amit Salekar
Oct 3, 2022
Kelvin didi good job. Thanks
pooja khare
Oct 1, 2022
Erick is a great resource . His service is excellent . He do the job perfectly. He did the great plumbing for us .
Sunita Sethi
Sep 30, 2022
Kelvin
Anil Gupta
Sep 30, 2022
Kelvin did great fixing my ac
oswaldo ortega C
Sep 30, 2022
Good job Done by Kelvin
Kushagra Gupta
Sep 30, 2022
Karwan helped me with my AC. Great help in the community.
Subhash R
Sep 30, 2022
Kelvin - was quick to respond and helpful.
Pavan kumar
Sep 30, 2022
Erick Martinez is good technician. Really helpful
Faizal Riyan
Sep 29, 2022
Kelvin came to my home and did an excellent job on my service request!
Ruben Lopez
Sep 29, 2022
Erick martinez is doing a wonderful job. Really appreciate
Arshiya Khan
Sep 29, 2022
Kelvin did a good job fixing my ceiling fan and also fixing the overflowing of water from the toilet tank
Elvis Trompetero
Sep 29, 2022
Kelvin provided fix for kitchen and water leakages thanks for the service
Ramprasad Ravula
Sep 29, 2022
Kelvin is very good at work.. he fixed all the things like lights and fans.. thank you so much…
Hima’s Studio Crazy
Sep 29, 2022
Kelvin did the work the very quickly and satisfactorily. Good team Cortland has got!
nidhi godha
Sep 29, 2022
Maintenance is good.. Eric is doing a great job with maintenance. So friendly and polite
Abinaya Jayakumar
Sep 27, 2022
I like the community and service are good.I got help from Kelvin and installed TV wall mount very nice.He Is very nice and good helping nature person.
lakshmana prasad
Sep 27, 2022
We have been having a leak in the bathroom roof because of old plumbing in newly renovated apartment. Erick Martinez looked it the issue and resolved it right-away by replacing the old parts with new ones. He cleaned my apartment and made sure everything was in place. Really appreciate the Erick's effort in making sure the residents are having a good, safe and clean place to live-in.
gayathri chiruvella
Sep 27, 2022
George took care of the pest control task. He was really good. Kalvin took care of the fixes in the bathroom and kitchen. Have given us a few tips on maintenance.
Maria Gracia H
Sep 27, 2022
There is lock issue, it’s slipping every time. Now this issue is permanently resolved by - Erick
Sadasiva Reddy
Sep 26, 2022
Kelvin Sanchez A/C maintenance technician attended our apartment cortland west Plano 3024 regarding noise created by fan in first floor. His service was very good. He continuously monitored 3 days again any noise coming from a/c fan. His character & approach was very good. He talks nicely. He is very good person both personally & technically very strong.
Selvaraj LR
Sep 26, 2022
Karwan fixed the plumbing and fan issues. He was excellent and very helpful. He was also patient in explaining what went wrong and how to prevent recurrence
divya shiny
Sep 26, 2022
Kelvin he did a great job . It was an Ac leak but he did awesome job by fixing everything precise.
Shwetha Mahesh
Sep 26, 2022
Karat fixed the ac and thanks for doing it for us. It is working now
Ashutosh Pandey
Sep 26, 2022
I had a kitchen faucet leak and kelvin took care of it fast.
Stefany Materano
Sep 25, 2022
A 10 star shout out to Mike. Had a 3rd leak from a newly installed air conditioning unit. He took care of it, cleaned everything. He goes above and beyond fixing, he solves the issues. Thank you Mike for your courteous and generous spirit.
Irene Vega
Sep 25, 2022
Kelvin fixed my plumbing issue and outlet issue
Gabriela Trompetero
Sep 24, 2022
We recently moved in into this community..I appreciate Lease consultant MS. Ragen Broom ,she was quick and helpful to explain and complete the lease official formalities on time..overall we like this community.
Naresh Bhabat
Sep 24, 2022
Karwan replaced water heater with help of Erick and Luis. Thank you for your immediate attention and help.
Ganesan M
Sep 23, 2022
I am sharing this review years two year of residency and lived under old and new management. New management is really very good and putting lot of effort on improvement .Now service turnaround is really very quick . Most recently interacted with Eric Martinez for my closet issues and he was really quick handy and professional as well , I really appreciate it In fact in last six month I interacted with several ground maintenance staff and everyone was nice and welcoming
Ashwini Kumar Singh
Sep 22, 2022
I have a service request. Erick Martinez have assigned to work on that request. He is really good at plumbing work. Thanks.
Muthukumar A
Sep 22, 2022
Karwan had done good job with plumbing. He got the machine to unclog the sink drain and fix the issue in 1 hr after reporting the complaint. Kelvin helped in fixing the doors that were not aligned and leaning.. this is second time I am complaining about the same issue.. kelvin came with good solution to fix the problem.
Srinath Mamidala
Sep 22, 2022
I had frequent refrigerator repairs due to motor issue ! I informed the management and they sent Eric Martinez ! He came and told me to clear the freezer and also ice which is blocking the fan to rotate . I did cleaned but he wasn’t available until 3 days to come and check .When he came later for check up, he came to know its motor issue and not just the fan . He put another fan which worked temporarily and again the refrigerator stopped working ! They responded after 5 days and changed the motor ! But now , he was given permission to allocate new refrigerator to resident who is in need of and he recommended mine . So got a new refrigerator in place . Thanks to Erick Martinez and Luis Fuentes for doing great job !
Kavitha Oleti
Sep 22, 2022
Erick helped me with work orders and did a wonderful job.
shah alam
Sep 22, 2022
Kelivin did awesome job to take care of issues esau fix the toilet problem
manoj g
Sep 22, 2022
Erick Martinez was super helpful with accommodating my needs for move in. He came to fix my door on the first day and he came back the very next day to make sure that I was happy with the results and as well brought to my attention the other repairs he has made. Super nice and helpful
Alex Callahan
Sep 21, 2022
I had a maintenance request and Eric Martinez helped us out quickly and also got us a clean AC filter
Rohan Gawade
Sep 21, 2022
Really good management, quick to help and solve all the issues. Erick was really great and quick our issues.
Suraj
Sep 21, 2022
Overdue thank you and appreciation! Erick, Mike, Kelvin and Karwan are superior technicians! As a team ALL of my work orders and issues have been received and addressed in a prompt manner. Above and beyond has been my experience with these 4 technicians! The care and courteous manner in which they complete orders and issues shows great respect and pride for residents and property. Thank you Erick, Mike, Kelvin, and Karwan!!!
Jen
Sep 21, 2022
Great location, Frisco schools, giant park. Cortland is really putting effort into the remodel
Christine Wilkinson
Sep 21, 2022
Kelvin He is very good and friendly and resolved the issues Happy with the service
charan reddy
Sep 21, 2022
Eric is Fantastic and very nice his work is efficient
Apurwa Paropkari
Sep 21, 2022
Kevin did a good job And Erik did a good job.
Usha Prasanna Chanumolu
Sep 21, 2022
Kelvin did a good job with AC
Ramakrishna Danda
Sep 20, 2022
Karwan - Fixed A/c , quick response and resolution.. Thanks much
Yusuff Musthafa
Sep 20, 2022
Great place to live with lots of amenities. Service is great. I had a special plumbing request and Kelvin was really professional and friendly. Got the job done really efficiently and in time. Would certainly recommend.
Depen Sisodia
Sep 20, 2022
Kelvin and Erick both did great job in time
Lalitha Kumar
Sep 20, 2022
Karwan is a great resource . His service is excellent . He do the job perfectly.
Sunita Sethi
Sep 20, 2022
Karwan is the best!
Enrique Estrada
Sep 20, 2022
Erick, always is so helpful with all my maintenance requests. Also let’s me know when something I did not know can be done to make my home safer and warm and cozy! This team is fast and awesome.
Selma Harwell
Sep 20, 2022
Kevin did a good job
Usha Prasanna Chanumolu
Sep 19, 2022
Kelvin replaced all smoke detectors and as of now it is looking good. thank you so much for you help Kelvin.
Sudhakar Nalladimmu
Sep 19, 2022
Karwan was on time and fixed all the issues quickly.
Ron
Sep 18, 2022
He fixed everything so good! Karwan is awesome.
Ron F
Sep 18, 2022
Karwan did a great job. He was very friendly and did a good job fixing the a/c.
Ross Hekmat
Sep 18, 2022
Karwan gave great service!
Angelica Vela
Sep 18, 2022
Karwan had done good job with plumbing. He got the machine to unclog the sink drain and fix the issue in 1 hr after reporting the complaint.
Srinath Mamidala
Sep 18, 2022
Karwan fixed it immediately, very nice service.
shashank gupta
Sep 18, 2022
He fixed everything so good! Karwan is awesome.
Gurpal Sandeep
Sep 18, 2022
Karwan is very faster, fixed things perfectly.
Sampath Vagicharla
Sep 17, 2022
Kelvin it’s a a good technician, always fixes the issues of my home fast.
Luis Carranza
Sep 17, 2022
Karwan helped fixed the plumbing issue satisfactorily. Thanks Karwan
Vamshi Neeli
Sep 16, 2022
KARWAN I should thank Karwan for providing service , fixing Plumbing and Ac . He was very polite and got my two requests completed quickly. Next time.I would definitely want him to address my requests.again thank you appreciate it
Naja Kumar
Sep 16, 2022
Erick is so nice and make sure the problem is fixed immediately. Thank you so much!
Ram QA
Sep 16, 2022
I want to commend Erick Martinez, Karwan Ismael, and Gilder (not sure of last name) for their outstanding work in helping to resolve the leak that was coming from my roof via the dishwasher upstairs. All of these gentlemen have a great deal of integrity and were professional from the word "go". They are a credit to their industry.
Buzz Gesser
Sep 16, 2022
Karwan He’s a really good worker, he does excellent job with plumbing I always see him helping other, Also Friendly.
Geovanni Vera
Sep 16, 2022
Karwan Did a good job! Was friendly and did not waste time doing his job. I think I'll like him do other jobs for me if need be.
Ifeoma Nwosu88
Sep 16, 2022
Kelvin
Kalyani bai gugulothu
Sep 15, 2022
Resident here. Good property, close to a lot of daily commerce. There's a lot of back and forth on reviews of Courtland and a whole but I always tend to rate a place by its staff. Matinance team In particular are some hard working guys. Eric Martinez is a special shout out I'd like to give. When there's an issue he's there and fully engaged in fixing the issue that day if he can and for sure the next morning if it's a parts isssue. .
GoGo zoomer
Sep 15, 2022
Kelvin Sanchez and Karwan is very good and responsive service.
jagadeesh reddy
Sep 15, 2022
Kelvin Sanchez Done a great job in fixing dishwasher and clogged kitchen issue Mike Vollmar Done a great job in fixing stove burner
Vivek B
Sep 15, 2022
Kelvin Sanchez did the A/C filters change humbly
Vinothini K
Sep 15, 2022
Mr. Erick Martinez did a good job by fixing the AC issues.
Muthamma Karthik
Sep 15, 2022
Karwan and kelvin fixed the service request, very friendly and helpful.
Kalyan Ablider
Sep 14, 2022
Thank you for the service Erick Martinez.. very good technician fixes ceiling fan problems . But the people inside the leasing office staff we don’t have good experience. This review is only service provided by the technicians
Yalamati Seshu Kumar
Sep 14, 2022
Kelvin did a good job, service request resolved!
ramkrishna danda
Sep 14, 2022
Karwan He fixed all my issues in my apartment. Very friendly person.
Deepu Devi
Sep 14, 2022
Karwan Got excellent service in AC issues and Plumbing work as well
raghavendra maganti
Sep 14, 2022
Thank you for the service Erick Martinez.. very good technician fixes problems very easily.. But the people insinde the leasing is worst people.. this review is only service provided by the technicians
harish kumar
Sep 14, 2022
Kelvin it’s a a good technician, always fixes the issues of my home fast.
Ninel Garcia mirabal
Sep 13, 2022
Kelvin it’s a a good technician, always fixes the issues of my home fast.
luis yahir gomez carranza
Sep 13, 2022
Kelvin did and excellent job right here I am very pleased with the service. Once again he had shown he is a very trustworthy worker
Zeniff Marrero
Sep 13, 2022
Kelvin has done a great and efficient job with my A/C, he was patient, and he was happy to help. It was fixed 30 minutes after putting the service request.
Kimberly Carranza
Sep 13, 2022
Kelvin helped a lot to fix my apartment my issues. Addresses immediately on our request.
NARASIMHA SRIRANGAM
Sep 13, 2022
Kelvin - He really helped us in our Ac service and Sink cleaning ..we are really happy with his service .
reema r
Sep 13, 2022
Erick M and Luis Fuentes did a great job by fixing the Water heater. Thanks to them for the quick and efficient fix.
Surya Pamidipati
Sep 13, 2022
Kelvin Sanchez is so great in attending the work orders promptly. He finishes the work so clean and very responsible. He is so dedicated to take quick turn around to help always. Thank you Cortland for having such a nice and great staff for resident services.
Lavanya Leburu
Sep 13, 2022
Seewan ....did a awesome job😊 Kelvin did a great job on fixing kitchen sink 😃
Indira Anandan
Sep 13, 2022
Excellent service by SEEWAN. Raise a toilet repair request, but he noticed all other issues and helped to get it fixed. Thanks to KELVIN SANCHEZ who followed up on the garage issue and fixed the problem.
gopal madepalli
Sep 13, 2022
I’m staying in this community for about 18 months. To begin with I didn’t like it because of frequent maintenance issues and on top, the maintenance team used to take weeks to fix it. Now, with the new management, most of the maintenance requests are addressed the same day. Especially, I want to thank Mr. Erick for his outstanding job with the most recent maintenance requests.
Yuvaraj D
Sep 12, 2022
Kelvin
Anil Soni
Sep 12, 2022
Very comfortable staying at the community. Especially with all the service requests. Kelvin has been doing a great job every time we request for anything in the apartment.
kotturu kalyan kumar
Sep 12, 2022
El día domingo, tuve un inconveniente con el agua del lavamanos y el señor Erick llego oportunamente y me soluciono el problema. Muchas gracias
MARIA ARRECHEA
Sep 12, 2022
Maintance is changed with new management and they are acting fast with issues now. Maitance team(Erick Martinez )is really good guy and responsed fast.
Sai Kumar
Sep 12, 2022
The technician Kelvin and team were really great and prompt in resolving the issues we raised maintenance request for.
Rahul Bharadwaj
Sep 12, 2022
Karwan - fixed immediately and faster plumbing
harikishore b
Sep 12, 2022
Erick was so awesome !! Cortland is grateful to have him as an employee. He stayed for over 3 hours to help clean out our vents. He was patient and kind and always had a smile on his face. Thank you Erick for your help!!!!
Alexandra Vega
Sep 12, 2022
Mr Karwan,Service technician has been completing all my requests with excellent job. I really appreciate his help on completing different requests
Mathidevan S
Sep 12, 2022
Erick Martinez is awesome. He fixed my ac unit when it was leaking all over my floor and was very stressful. He was courteous and understanding as this was after hours when I got home from work. He is the best maintenance worker i've encountered in my 12 yrs of living here. He fully explained why it was happening and what he did to fix it. Outstanding customer service. Not just a Mr fix it. Truly appreciated service.
Derek De Mack
Sep 9, 2022
We really appreciate Erick Martinez for attending our maintenance request within a few minutes on a Friday evening. He provided an outstanding service looking into all the aspects of our air conditioner and fixing it quickly. He is very thoughtful and kind in his service. Thank you, Erick! We have been living in this apartment for the last 3 years and we love the peaceful environment with lot of greenery and kids play areas.
Indira PP
Sep 9, 2022
Review for Erick Martinez
suman Korrapati
Sep 9, 2022
Mike is really good I really appreciate his on time response
srini Aks
Sep 9, 2022
Currently in the process of moving into the community. Overall has been a very pleasant experience and very happy with the service and responsiveness. The renovated apartments look great, look forward to living here. Special shout-out to Ragen has been super helpful and guided me through the process.
Sridhara Sudharsan Sundararaman
Sep 9, 2022
Mike is awesome with customer service and efficiency. He really helped to fix my AC issues in time. Thanks, Mike, for all your help...
Anil Kumar
Sep 8, 2022
Mike has done very good service request
nikhila singireddy
Sep 8, 2022
A big shout out, 10 stars, to maintenence crew Karwan. He worked diligently, for 3 hours, clearing out the dryer vent pipe. His work ethic is impeccable and it showed in his wanting to complete the task. Thank you Karwan.
Irene Vega
Sep 6, 2022
I moved in the last month. It is very nice apartments to live. Management and support staff response is very nice. They fixed all the issues with less time. I got all the new appliances and management is always helpful . Ragen Broom helped me during move-in process and lease signing. She is very good , lot of patience and helped me a lot with all my questions , emails and service requests. Kayla - another staff member also helped me a lot during my initial move-in requests. Thank you and i am happy that i choose the good apartments to move in Plano.
Venkata Suresh Kondaveeti
Aug 27, 2022
With the way the rental market is going, I wasn’t sure if I was going to be able to get the floor plan I wanted. I called a few communities in the Colony, Plano, and Frisco and they actually have a waiting list! I called the office Thursday morning and they accommodated me with a same day tour. I know….unheard of right? Especially since it was at 5 when everyone in the world wants to be off work. I met with Ragen and began the tour. She answered all of my questions and sat down with me to compare the square footage of various floor plans, the amenities, employer incentives, and the direct access garages. I will say this…it takes a lot for my nod of approval and I was thoroughly impressed! This is a well earned 5 star rating for a job well done. If anyone needs help finding a place to call home in this community, Ragen is the woman for the assignment!
R Martin
Aug 19, 2022
With the way the rental market is going, I wasn’t sure if I was going to be able to get the floor plan I wanting. I called a few communities in the Colony, Plano, and Frisco and they actually have a waiting list! I called the office Thursday morning and they accommodated me with a same day tour. I know….unheard of right? Especially since it was at 5 when everyone in the world wants to be off work. I met with Ragen and began the tour. She answered all of my questions and sat down with me to compare the square footage of various floor plans, the amenities, employer incentives, and the direct access garages. I will say this…it takes a lot for my nod of approval and I was thoroughly impressed! This is a well earned 5 star rating for a job well done. If anyone needs help finding a place to call home in this community, Ragen is the woman for the assignment!
R Martin
Aug 19, 2022
Kelvin and Mike there are both good doing
Aruna kolate
Aug 19, 2022
First of all, it is a very good area to live as it is very close to Walmart, Sam’s Club, India Bazar, Indian Restaurants, Home Depo. Even without a car (new comers to USA) can survive here. The steps that are being taken by the new Cortland management to give the great living experience is highly appreciated. They are making some strict policies (Patio, trash, parking violations etc.,) which will make sure each residents responsibilities of taking care of basis etiquettes. Community Manager Lauren is very approachable and helped me to resolve all my requests on time. Most of the service people are very good at their job. Especially the Technician Mr.Kelvin came today for completing 4 service requests, he has helped me close all those requests and really appreciate his work and way of approach. Thanks Kelvin!
Mathidevan S
Aug 17, 2022
First of all, it is a very good area to live as it is very close to Walmart, Sam’s Club, India Bazar, Indian Restaurants, Home Depo. Even without a car (new comers to USA) can survive here. The steps that are being taken by the new Cortland management to give the great living experience is highly appreciated. They are making some strict policies (Patio, trash, parking violations etc.,) which will make sure each residents responsibilities of taking care of basis etiquettes. Community Manager Lauren is very approachable and helped me to resolve all my requests on time. Most of the service people are very good at their job.
Mathidevan S
Aug 16, 2022
Karwan fixed the water leak quickly. Excellent service. This rating is for only the maintenance service done. My rating for the overall Apt management is 2 stars only.
Karthick
Aug 15, 2022
Karwan fixed the water leak quickly. Excellent service.
Karthick
Aug 13, 2022
Kayla is the best! If there was ever an issue with maintenance or I had a question that needed answering she is always there. Thank you for your service.
Scottie yeah
Aug 13, 2022
Karwan fixed the water quickly. Excellent service.
Karthick
Aug 13, 2022
Karwan is an excellent worker, nice and friendly
Gilder Santos
Aug 12, 2022
Kelvin was very kind and very work efficient. Solved my problems quickly.
Joseph Garcia
Aug 12, 2022
I really appreciate the expendiance Erick provided and he's always kind and mannerable with a smile on his face. He is hardworking and thoughtful tries to understand what the situation is before just saying he doesn't know how or can't do it because he's not allowed and definitely could teach some other Cortland West staff (not necessarily maintenance) how to treat people like people.
Shienita Woods
Aug 12, 2022
Mike fixed the door lock issue in no time. Great job done.
Chandra sekar.G
Aug 12, 2022
Kelvin solved all my service request very fast, he is very friendly.
Juan Felipe
Aug 11, 2022
Karwan - he is good solving your problems facing in home #plumbing.
Venkatesh Yadav
Aug 11, 2022
We recently moved to Cortland West Plano, maintenance technician Kelvin Sanchez done a great job fixing most of the service requests in very short notice. Tyler, Regan & Kelvin you guys made our move smoother from West to Central. Thank you once again!
Shravani Putta
Aug 11, 2022
George took care of my pest in my home. Was also very friendly service. Would recommend him to anyone
clayton crowley
Aug 11, 2022
Geroge is excellent
vivek reddy
Aug 11, 2022
West Plano is another great property to live at-I try to move to Cortland Management only. Manager and staff are great!
Chase Kelly
Aug 9, 2022
Cortland team Member Kelvin Sanchez did Great job by help me out with AC. He responded promptly to the issue and very courteous at work Maintenance is Great, Thanks to the team like Kelvin
Amarendra Edara
Aug 9, 2022
Karwan did an excellent job attending service request on time even after hours.
Karthik Parvathinathan
Aug 9, 2022
Super excited about moving in coming up in March! Such a beautiful community! Update! I wish I could give another 5 stars! My living experience has been perfect. Everything from the leasing team to the maintenance crew! Shout out to George for getting pest control taken care of!
Ragen Broom
Aug 9, 2022
Staying is very nice. there was a lot of waiting times to finalize the leasing formalities , almost have to wait for nearly 3 hours to get the things sorted out. Still my Dish washer not working. Not received any wahser or dryer. Also after moving we checked Windows and doors, all windows had issue while opening and Doors mainly garage and Patio doors are kind of old with paints and have some damage below. also Ktichen window net is damaged.
Ketal Parikh
Aug 9, 2022
I have been living here for 4 years. While every community has its own challenges - overall the living experience here has been great and with new management taking over, there are lot of improvements being worked on. Leasing and maintenance staff are very responsive and quick to resolve issues. Mike, Kelvin, Seewan, Erick (and I am sure I am missing a few) and all maintenance crew are very helpful, professional and have been doing a great job.
Sachin Nair
Aug 8, 2022
Fast and friendly and the mgmt team responds fast to requests! Thank you George!
texguy9999
Aug 5, 2022
Mike did a great Job
Jitender Kashyap
Aug 5, 2022
Karwan He is very good and friendly and resolved the issues Happy with the service
charan reddy
Aug 3, 2022
Kelvin did a good job with work order
Liliana Velasquez
Jul 29, 2022
Karwan is excellent and he solved the issue. Great service,
Ambrish Kumar
Jul 27, 2022
Luis Is great.. fixed our issues in my apartment.. appreciate his work..
Mohana Yalapati
Jul 27, 2022
George took care of the pest control task. He was really good.
Maria Gracia H
Jul 25, 2022
Karwan is excellent
Apurwa Paropkari
Jul 25, 2022
George did nice job!!
uday kumar Duddu
Jul 25, 2022
My family and I moved to Cortland West Plano about 6 weeks ago. From the first weekend we moved in, we had issues with our A/C unit keeping cool. We would set it at 70 degrees and by midafternoon it would be over 80 degrees. The first maintenance guy came out, looked at everything, changed the filters, and said it should work now, nope. Called it in again and another guy came out and thought it was something different and they called the A/C company to change out the unit outside, and said that should work, nope. Called it in again and they sent the first guy out again. He looked it over again and stuck his head into the attic and said it had one long-line going to the living room area and it split to two registers and that's why the air was hardly blowing. He said everything was working fine, but unfortunately the airflow could not be fixed. About a week or two later I went in and talked to Regan and asked what we could do to fix this, and she sent another guy over. Seawan came in and looked it over and said
Patrick Mc Glynn
Jul 22, 2022
My family and I moved to Cortland West Plano about 6 weeks ago. From the first weekend we moved in, we had issues with our A/C unit keeping cool. We would set it at 70 degrees and by midafternoon it would be over 80 degrees. The first maintenance guy came out, looked at everything, changed the filters, and said it should work now, nope. Called it in again and another guy came out and thought it was something different and they called the A/C company to change out the unit outside, and said that should work, nope. Called it in again and they sent the first guy out again. He looked it over again and stuck his head into the attic and said it had one long-line going to the living room area and it split to two registers and that's why the air was hardly blowing. He said everything was working fine, but unfortunately the airflow could not be fixed. About a week or two later I went in and talked to Regan and asked what we could do to fix this, and she sent another guy over. Seawan came in and looked it over and said
Patrick Mc Glynn
Jul 22, 2022
A job well done by George !!!
AnukiranJo P
Jul 22, 2022
Karwan fixed the plumbing
Vishwanath Manchala
Jul 22, 2022
George Hollowell, did pest control activity at my flat 1312...
Tanvesh Tenali
Jul 21, 2022
George H did a good job
hiten k
Jul 21, 2022
Kelvin - Great job and quick turn around on the service request for fixing the ceiling fan. Appreciate your efforts and work..!
venkata anil kumar nilisetty
Jul 21, 2022
Kelvin is having lot of patience to fix the issues. He the one of the best technicians from Cortland West Plano . Thanks for resolving our issues.
Nanda Kishore
Jul 20, 2022
George came by to check on the raccoon in my attic for several weeks. I’m sure his due diligence will rid our building of the the animals. He has been very helpful!
Cathryn Jones
Jul 19, 2022
Seewan - Thank you so much for quickly fixing the issue with the Air Conditioner @Cortland!
Vijay Sadhanala
Jul 19, 2022
George Hollowell He has done awesome job in spreading every corners. I am sure this will help to control the pests.
Ranganath D
Jul 18, 2022
Erick Martinez is very helpful guy, he fixed our AC problem promptly, fixed battery, compressor fraton liquid. His help is much appreciated. I would like add my appreciation for George for doing great job for pest control
Tridib Chakraborty
Jul 18, 2022
George Hollowell has done excellent job. Very happy for the service. Thank you.
Chaitanya Kambhampati
Jul 18, 2022
George took care of pest control and he did good.
Karthik Parvathinathan
Jul 18, 2022
Karwan - Thank you For fixing the plumbing issue at our apartment.
Vijay Sadhanala
Jul 18, 2022
George pestcontrol He is a very good experience
chennalovelykiran
Jul 15, 2022
Greate service, on time and professional.
First Last
Jul 15, 2022
George took care of the pest control. Thanks for the good work
Anirban Chakraborty
Jul 15, 2022
George hollowell did the great service for door repair fix
senthilkumar uthirapathy
Jul 14, 2022
Thank you George for the excellent service in taking care of my maintenance request.
S B
Jul 14, 2022
George came by to do pest control and did it very quickly. Friendly service, pet my dog. 10/10
Carlos Silva
Jul 14, 2022
Karwan helped me in repairing the AC and it started cooling down. Earlier I raised multiple complaints but no luck and I got the power bill near $500 for my single bed Apt. This time he found that gas is more and he controlled to make it work. Hopefully it is resolved. I will monitor for few days and I will confirm again. Thanks Karean!
Ram Babu
Jul 14, 2022
Ragen Broom is an asset to the cortland community. She went an extra mile to accommodate my requirements while touring the community. Also, she ensured that I'll get a smooth move-in experience. The community is little old. However, it has an excellent vibe that can you call home. Edit: Kelvin from their maintenance staff is awesome. He always goes to an extra mile to complete the service requests. Edit2: George from Cortland is great guy and he helped us get rid of roaches and ants. Also, gave us lot of tips to prevent them further.
Srichaitanya Peddinti
Jul 14, 2022
George took care of regular pest control in our apartment and he is highly professional and cordial
BRK BRK
Jul 13, 2022
George who is certified pest controller who did a great job disinfecting my apartment. He is a great person and got great personality towards the customer. I give this rating for appreciating his service. I would have given no stars if it is for leasing office team, who is really poor at customer service.
maharshi reddy aekkati
Jul 13, 2022
Karwan : Excellent service. All problems solved in 3 minutes which other guys couldn't in 30 min
sugandha agrawal
Jul 13, 2022
Done a great Job in fixing/cleaning AC vent by Erick Martinez. Thank you, Erick.
pavan kumar
Jul 12, 2022
George sprayed our place excellently.
FroZeN
Jul 12, 2022
George took such good care of our pest control today thank you George great experience
Travis Arrington
Jul 11, 2022
George was great at his pest control for my niece. He resolved her issue so quickly and professionally. He helped give us tips on how to prevent future issues. Thank you George you are great.
Dana Watson
Jul 11, 2022
Karwin was excellent in fixing the issues in kitchen and other areas. Very polite and humble person.
Rr Vemula
Jul 11, 2022
Seewan is very friendly and efficient
Abdul Aneesh Shaik
Jul 11, 2022
karwan helped with the mesh window. He is very responsible
krishna ponnam
Jul 11, 2022
Kelvin is very helpful and great technician
Balinasrinivasarao Srinivasa Rao
Jul 11, 2022
George is wonderful and his service is excellent!
Srinivas Ala
Jul 11, 2022
Karwon is very good and responsive service.
jagadeesh reddy
Jul 11, 2022
Karwan fixed our AC issue and done cleaning outside AC unit. we are monitoring and hope it fixes..
Srividya Sankari Vijayakumar
Jul 10, 2022
Karwan is really prompt and fixed all the issues reported on time.
Pandu Rangacharyulu Kovur
Jul 10, 2022
Karwan fixed the AC problem that we are facing from so long. I really recommend Karawn for anyone who’s is having issues with AC problems.
uday kumar Duddu
Jul 9, 2022
Have raised AC complaint and got addressed by seewan , good technician very quickly.
Havish G
Jul 8, 2022
Ragen Broom did a great job handling the move-in right from start to finish. Entire leasing process was swift and smooth, and well communicated. Thanks a lot Ragen! There were couple of move-in related issues but were addressed promptly. Maintenance guy Seewan showed up next day after logging a maintenance request and he resolved A/C cooling issue immediately. Great job Seewan !
JB B
Jul 8, 2022
It was good service by service department Seeman. Worked on it with in quick time.
revanth k G
Jul 7, 2022
George took care of my pest control. Thank you so much!!
NAVEEN RAVEENDRANATHAN
Jul 7, 2022
Sawaan fixed garage door and Thermostat malfunction very quickly
Durga srinivasa rao
Jul 6, 2022
Seewan has fixed issues at my home for the tickets I raised. Thank You
Seenu G B
Jul 6, 2022
Seewan understood the AC issue and addressed it promptly
Dwarka G
Jul 6, 2022
George was most helpful in saving us from the wasp. Thank you.
Lee Shields
Jul 6, 2022
George did a wonderful job for our pest control. Winderful service. Thank you George.
Venkat Lanka
Jul 5, 2022
Seewan has always done an excellent job whenever he has come to my apartment to fix problems.
Ali
Jul 1, 2022
George came and took care of the pest control in a well organized way.
ajay
Jul 1, 2022
George was great with pest control.
Jeremy Fee
Jul 1, 2022
George hollowell came to my apartment to do this pest control. He is very nice and we are comfortable when he is at my apartment and doing this job.
Venkata Kalaga
Jun 30, 2022
I like the service request resolution by Mr. Seewan He finds the root cause and fix correctly...
Raveendra Amarnath
Jun 30, 2022
KARWAN Is a wonder gentleman and plumber so easy to get along with he helped me so much today .
stan robinson
Jun 30, 2022
Seewan is really quick in identifying and fixing the Susie. Appreciate your help.
subbareddy Kunduru
Jun 30, 2022
The maintenance has become so good after Cortland took over. The maintenance person seewan was so courteous and very knowledgeable in fixing issues.
sivaraman Subramaniam
Jun 29, 2022
The westplano Maintance is good. Kelvin and seewan both are fantastic to fix the issues at the home and such great guys!
Omkar Reddy
Jun 29, 2022
George took care of my peat control
Pooja Srivastava
Jun 29, 2022
Had satisfied with Seewan’s work and giving 5 star ratings
Chaitanya Paduchuri
Jun 29, 2022
Staff are so help ful , I get a chance to work with SEEWAN he was so quick and helpful to fix the cooling of AC.
Praveen Kumar Singh
Jun 29, 2022
George was amazing. Good guy and did a great job.
Andy Fetzer
Jun 29, 2022
Seewan did a great job by fixing ac problems...it was on and off for couple of weeks.
Balakrishna Pothineni
Jun 28, 2022
George took care of my pest control and his service was very nice.
Sumedha Nath
Jun 27, 2022
George took care of all of our pest issues!
S HAW (SHAW1248)
Jun 27, 2022
George took care of my Pest Contol.
Sailaja Rajesh
Jun 27, 2022
Seewan was perfect with his job. Did am excellent one and was prompt.
Ifeoma Nwosu88
Jun 27, 2022
Review for service crew: Mr. Seewan Excellent and fast service. Diligent man knows what he is doing. We had multiple issues in our apartment and fixed all in the same day running multiple times between our apt and community office. Fully satisfied with the service provided
Apeksha Nayak
Jun 24, 2022
George awesome for pest control. Erick went above and beyond taking care of all my Maintenance needs even the things I didn’t know they were
Selma Harwell
Jun 24, 2022
George took care of our pest problem .
jayaprakash balu
Jun 24, 2022
Staff answers and fixes service requests very quickly. Thank you Seewan for you help!
Clay Nietsche
Jun 24, 2022
George was very professional with the cleaning and pest control.
Vasu Ternekal
Jun 24, 2022
Seewan Hama Hamden is responded well to maintainence request
Afsha Fathima
Jun 24, 2022
George took care of paste control Very. Good
kapil pathak
Jun 24, 2022
George took great care of our pest control this morning.
Prinan Banerji
Jun 24, 2022
Seewan did really well, he fixed our home issues in quick time. We appreciated his work.
Sk n
Jun 24, 2022
George provided best pest control thanks for the service
Ramprasad Ravula
Jun 22, 2022
George was very helpful in handling my maintenance requests. He did the pest control steps very nicely as he covered each and every corners of my apartment. I am very thankful to him. Appreciate all his help😊
Ketaki Pandya
Jun 22, 2022
SEEWAN fixed the light and it was quick service.He is very friendly.
Sulakshana Singhal
Jun 22, 2022
Thank you George!! for the awesome work at out apartment 125 in Cortland West Plano and taking the time to educate me on making sure it remains pest free. You also went above and beyond and fixed a leak under the sink that was unrelated to the pest control. I Definitely recommend george to everyone to looking for pest control and maintenance needs!!!
Salman Khan
Jun 21, 2022
Seewan provided excellent support in fixing the issue. Thankful to him and Cortland team.
Vijaykumarreddy Palla
Jun 20, 2022
Great help from Seewan in fixing the light and door alignments. He is expert at this. Glad it was fixed so soon. Thank you Seewan!
Kshiteej Deshpande
Jun 20, 2022
Karwan fixed all our electric issues within low time
Ajay Godithi
Jun 20, 2022
Seewan is the best technician he came out and helped with my plumbing problem quickly and was very nice!
Power
Jun 19, 2022
Seewan is nice guy resolved my workorder quickly
Dinesh Reddy
Jun 19, 2022
The maintenance guy named Seewan fixed my ac on a very late notice and got it fixed in less than 30 minutes
Zakaria Eljaouhari
Jun 19, 2022
Seewan has done a great job of fixing the issues with A/C units in short span of time. Thanks so much Seewan for the quick help, much appreciated.
Kasha Halkawt
Jun 18, 2022
Reopening pools are good but opening during office hours only is not at all good. Need to be extended as we want to relax after office hours but not in office timings. I see now a days Service requests are closing quickly which is a good sign. Seewan helped in fixing the issue and he is really nice. Having Seewan is a good assert to the Cortland team.
Darya
Jun 18, 2022
Cortland Team is very polite and Service requests are resolving on next day. I see Seewan is fixing the different type of issues nicely. Really great.
Nazanin
Jun 18, 2022
I see Cortland is trying to improve the community better but they increased rents too much which is bothering. Maintenance team is very good and they are professional at work and Seewan you always being nice and doing the job really great. Keep it up. Thank you
Mitra Bi
Jun 18, 2022
I'm happy with the maintenance team. Especially Seewan is very professional at work and doing the job perfectly. Thanks Seewan.
Katharine Jazmyne
Jun 18, 2022
Seewan , he has fixed the door issue
Kishore Nalagatla
Jun 18, 2022
Seewan has come for maintenance on the apartment regarding lights he has done a good service..
Manikandan Pichandi
Jun 18, 2022
Seewan, Thank you so much for all your support. I’m happy with your Service and you are amazing as you will solve the problems at any cost. One of the incident was, I have raised AC complaint 4 times but the other people are telling some reasons like as these are old and plan is like and you have to adjust with issues and leaving without solving the issue. But you took it seriously and solved by inspecting entirely and fixed the issue. Not only that, when ever you came to solve the issues, Im so happy as you will take care of the problem. Really appreciated Seewan!!
Ram QA
Jun 18, 2022
Kelvin Sanchez Done a great job in fixing dishwasher and clogged kitchen issue
Vivek B
Jun 17, 2022
Great job Mr. Seewan
srini vasu
Jun 17, 2022
Nice and clean place to move in
xSmokeyx214
Jun 16, 2022
Seewan , he was patient enough and solved the Sink issue immediately within no time and I am happy with the service .Thank you :)
Meenakshi Rayaprolu
Jun 16, 2022
Excellent and timely job from Seewan, thank you so much.
Pavan Babu
Jun 16, 2022
I would really appreciate to Mr Seewan to make it faster for AC repair. Thank you.
RAJA VABIREDDI
Jun 16, 2022
Excellent service by SEEWAN. Raise a toilet repair request, but he noticed all other issues and helped to get it fixed.
gopal madepalli
Jun 16, 2022
Kelvin did an amazing job. Thank you.
Saravan Dendukuri
Jun 16, 2022
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Martha Odiba
Jun 15, 2022
Seewan is helpful and fixed the issue in minimum time. Stayed till the issue is resolved.
Santhosh Konda
Jun 14, 2022
Seewan really works great. He does his job efficiently and fixes my order frequently.
shefali chaudhary
Jun 14, 2022
Seewan really helped quickly with water leakage issue. Appreciate your help man
san r
Jun 14, 2022
Seewan was very quick in fixing up the water clogged in the sink and was very responsive. Than for the quick fix.
Amarnath Matt
Jun 14, 2022
Seewan is provided excellent service. The service request handled in short span of time and he understood the emergency and helped. Thank you seewan for your quick turn around
Mehanathan veeramani
Jun 14, 2022
Seewan from maintenance team did a great job, maintenance is good good and fast here.
shipra gupta
Jun 10, 2022
Maintenance service at our apartment especially by Mr Seewan was commendable..
Shivani Pareta
Jun 10, 2022
Maintenance ( Seewan) is very quick and responsive.
Midhun K
Jun 10, 2022
The westplano Maintance is good. Seewan came to fix and such great guy!
Omkar Reddy
Jun 10, 2022
Kelvin does amazing work in Cortland West Plano maintenance. Answered all my queries and fixed all the items I listed for maintenance. Helped me reprogram my thermostat and get it connected to my phone. Nice and polite guy.
Arpit Joshi
Jun 10, 2022
Ragen, Kayla and Lauren, these people are so lovely to help in difficult situation . Always receive very faster response in an communication . I had some car issue , they helped me with open heart . Whenever I reach to their office , their magical smile always welcome us for any issue . I am very very happy here . If I am allowed to give 10 stars 🌟, I am happy to give . God blesses everyone .
Indranil Mitra
Jun 10, 2022
Mike went out of the way to help resolve all outstanding issues. Haven’t had this quality of service in the past few years.
pavithra aravind
Jun 9, 2022
Thank you seewan for responding and quickly fixing heater issue
Bharath Kanagala
Jun 9, 2022
Erick Martinez is wonderful man who fixed the wall mount and it’s perfectly fit. And he’s a go too person who responds quickly and is very helpful.
chaitanya vuyyuri
Jun 9, 2022