We have been living here just over 6 months. It's a lovely, clean & safe neighbourhood. One thing to consider is that the walls are very thin & the ceiling can be noisy if you are living below someone. The staff here are very helpful & kind. Any little thing they will help you with. Emily is a Great Asset to this community, Management needs to make sure she stays. The maintenance guys are always prompt & efficient. I moved into a newly renovated apartment & it is all shiny & new. Haven't had any issues since living here. It's a Great location for groceries, restaurants, bars & school with many school buses available.

Maria Belgrave

Google

Everything went smooth when transferring apartments with Mason.

Felix Orozco

Google

Nice place to live for elementary and middle school bus is available. Apartments are very luxuries. Leasing Staff Mahnoor Imran assisted me for all the apartment and community showing and filling application form she was explained all very excellent.

Ramesh Jumgam

Google

Moving into my new apartment was such a delightful experience, largely thanks to the assistance provided by the leasing company, particularly their consultant Mason. From the moment I contacted them, the process was smooth sailing. Mason was incredibly helpful—he coordinated the logistics seamlessly, from scheduling the move-in date to ensuring everything was set up correctly. His attention to detail and friendly demeanor made the entire transition stress-free. I'm grateful for the excellent service and would highly recommend their team to anyone looking for a hassle-free moving experience!

Vinod Parameswaran

Google

Nice apartment. I like the layout of room. Everything in the community is maintained very well.

Hermione He

Google

Emily did a great job showing me around the community and answering my questions. Beautiful well kept community!

Brandon J

Google

Ultimately relocated for work but def would’ve stayed if not for that. Location is perfect with restaurants, malls etc within walking distance. Good school district and the property itself is amazing with renovated apartments. The stainless steel appliances, granite and wood flooring throughout was a huge upgrade. Also recently upgraded the leasing office and gym. Amazing staff led by manager Lauren who was always helpful. The maintenance crew was very fast and always responded within a day or two at most. I would recommend to family friends and anyone interested in the West Plano area.

Brandon Moss

Google

Although I ended up at a different Community, I’d like to mention that Emily was very professional and kind to show me the place. The community is pretty nice and quiet. And, appreciate Emily’s follow ups and offer to go the extra mile to answer any questions. Keep up the good work!

Ash A

Google

I cannot speak highly enough of the outstanding service provided by Emily Jackson & team at Cortland West Plano. From the moment we inquired about the leasing to our move-in and beyond, Emily has been incredibly helpful and attentive. Their exceptional customer support made our transition into our new home effortless. They were always available to answer our questions and address any concerns promptly and efficiently. Their professionalism and genuine care for their residents truly set them apart. Overall, our experience with Emily & team has been nothing sort of exceptional. We are grateful for their support and would highly recommend them to anyone looking for a seamless move in process and amazing customer service. Thank you, Emily for making our experience at Cortland West Plano a truly positive one!

Satish M

Google

Emily did a great job showing me around the community and answering my questions. Beautiful well kept community.

Brandon J

Google