I took big a chance moving from Florida to Novel in February unseen but I am happy with my decision. There have been some growing pains since it was still under construction but that’s to be expected. All the amenities are beyond expectations except for the dog park. Was hoping it would be bigger with more shade and grass. Aside from that this place is amazing. The staff is wonderful. Reece helped me feel confident in my decision to move here by going out of his way to send me pictures of my exact unit and view I would have. He’s also been kind enough to grab packages from my doorstep and put them in the mail room when I’ve been out of town. I moved in during the winter storm and Tara helped me in a huge way by hooking me up with a storage facility. The staff is amazing. We recently had a focus group meeting to voice concerns and a week later they started putting words to action by installing more fences and holding mailing vendors accountable with our packages. Mark is amazing. Anytime I put in a maintenance
Sep 12, 2021
I have been in Novel for just under a month now and have already met so many wonderful people! Management is helpful with questions, maintenance is timely, and residence have been exceptionally friendly :-) I went to a pool party, have enjoyed a few of the fitness classes, and my experience thus far has been great. Also -- I never hear anyone when I'm in my place (good noise-proof walls?) which is a huge bonus to apartment living!
Sep 3, 2021
If you have a dog this is the best place for you from the dog park, easy places to walk and many dogs in the community your dog will surely love it as much as mine. I also like how present they staff is and how safe I feel when home. If you dont want to be in the heart of downtown look no further than Novel West because its the best!
Aug 31, 2021
Living at Novel West has been great! It’s so nice and the people are all friendly!
Aug 31, 2021
This is my first apartment alone and I’ve loved it. It feels like a community. I never have to worry about anything not being fixed because maintenance is very quick. It’s very quiet and such a gorgeous place.
Aug 30, 2021
It is an incredible area to be in and having little things like a gym and pool and even a dog park for those people who have animals is such a blessing to have for being a resident in this community.
Aug 29, 2021
The property is very well manicured with a caring management team.
Aug 29, 2021
Thank God for this staff. I needed someone to let me into my apartment at 12am and they were there as soon as possible to help me out. On multiple occasions I’ve needed help getting my packages from the package room as well, and they’re always responsive and help me out. I also had an urgent maintenance issue a few weeks ago and they quickly resolved it. I’m so appreciative of the people who make this a fabulous place to live!!
Aug 6, 2021
I have only been here for a short time, but I really do love living here! The apartment itself is beautiful with nice finishes and a great layout, and the amenities of the complex are incredible. Amazing pool, great gym, and a big dog park. It truly feels like a private community, and all my neighbors are very friendly!
Aug 5, 2021
Love love love it here! The people are amazing, the staff is unmatched, and the amenities are above & beyond! So happy we chose to live at Novel West Nashville!
Jul 30, 2021
What This Score Means
This score is an average of all ratings posted to major public review sites over the previous six months -- including Google, Apartments.com, ApartmentRatings, Apartment Guide, Rent.com and Facebook. This review data is aggregated by a third-party service, Reputation.com, and updated on a daily basis.
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