I wanted to send this review about the staff at Cortland Waters. All the staff was so friendly and specifically our agent Derric Burel. She is so sweet and so informative. I had a lot of questions and she answered everything, then the next day when my husband came she answered all of his questions. Her fun personality is contagious. We are very excited about our new apartment! Thanks Derric!
Jessica S
Jul 30, 2021
I wanted to send this review about the staff at Cortland Waters. All the staff was so friendly and specifically our agent Derric Burel. She is so sweet and so informative. I had a lot of questions and she answered everything, then the next day when my husband came she answered all of his questions. Her fun personality is contagious. We are very excited about our new apartment! Thanks Derric!
Jul 30, 2021
Survey
I wanted to send this review about the staff at Cortland Waters. All the staff was so friendly and specifically our agent Derric Burel. She is so sweet and so informative. I had a lot of questions and she answered everything, then the next day when my husband came she answered all of his questions. Her fun personality is contagious. We are very excited about our new apartment! Thanks Derric!
A Google User
Jul 30, 2021
To start off, I ended up not renting with Cortland Waters Edge (my budget changed unexpectedly), but HIGHLY recommend to anyone looking for a place. I worked with Ryan, and she went above and beyond to hell me find the perfect place to fit my needs. I was looking a few months out and she kept an eye on all the opening apartments as it was a sought out after unit. She would text me and keep me updated on any changes and check in to see if I had any more questions. She is truly awesome! She was great to work with and gave me tours at the last moment. Like I said, if my budget ended up not changing I would 10000% rent with Cortland Waters Edge. Ryan made the experience for me & the community itself is fantastic. The amenities were outstanding, with close proximity to the water to walk my pup, 2 dog parks, 2 pools, & 2 gyms! Along with many units that had attached garages. Nestled in a quiet area by the water, I hope everyone can choose a place here. Thank you Cortland Waters Edge!
Jun 3, 2021
Survey
Kevin and the team at Cortland Waters Edge went above and beyond to ensure the move in for our corporate unit this week was smooth. Totally exceeded expectations :)
Jody Vidrine
Apr 21, 2021
Thank you Caitlyn for a great tour and a ton of support throughout the application process! We toured a different property last week and there was a night and day difference between the leasing offices. We appreciate your timeliness, enthusiasm, and support! It really does help make this move feel much less stressful knowing that we have someone there looking out for us. We can't wait to move in a couple months.
Jason Klein
Apr 1, 2021
Thank you Catilynn. Great leasing agent. Very nice apartment homes and staff
Crissy White
Mar 27, 2021
I had an emergency water issue in the middle of the night. Luis, one of Cortland’s maintenance technicians responded within the hour to replace part of the plumbing and stop the emergency. He returned during daylight same day to replace the sealant. Everything was back to new within twelve hours. When I inquired about cost, he said, “It’s all within the rent.” I couldn’t ask for better service. Thank you, Luis and Cortland Waters Edge!
Robert Catts
Mar 16, 2021
I recently toured with a good friend of mine and just had to shout out our leasing consultant. Ryan was a blast! She made us feel like we weren’t just a sale like some of the other places we visited. The complex was well kept and the size of the closets were amazing. Even the other ladies in the office were attentive to our interests and suggested places to try and visit while we were in Dallas. I’m crossing my fingers her work relocates her to Dallas just so I can visit sometimes. 5 stars!
Tessa G
Jan 12, 2021
Updating review after 15ish months of living there. Management made a good impression, so much so, we stayed with Cortland property for our next place. The first few months i had a left a negative review, as i no longer see this property as a negative, i am still happy i moved. It was not because of the property, management, or grounds team, it's the location. Luna road is heavy truck traffic with an unpaved road, leaving for a very dusty/dirty living situation. The team can only do so much to reduce the build up in the breeze ways, they could clean every day and still not be able to keep up (and they try). This same dust also got inside and circulates in the AC vents which caused us to cough often. We lived on a building that faced the road, so I may have had it more extreme than others. The office got to know me as i am pretty picky, and they never once told me no, or did not try. The grounds team improved over the months and never did i have to complain about dog waste, or trash, the way i do at my new loc
John Carabetta
Jan 10, 2021