Thank you Caitlyn for a great tour and a ton of support throughout the application process! We toured a different property last week and there was a night and day difference between the leasing offices. We appreciate your timeliness, enthusiasm, and support! It really does help make this move feel much less stressful knowing that we have someone there looking out for us. We can't wait to move in a couple months.
Apr 1, 2021
Thank you Catilynn. Great leasing agent. Very nice apartment homes and staff
Mar 27, 2021
I had an emergency water issue in the middle of the night. Luis, one of Cortland’s maintenance technicians responded within the hour to replace part of the plumbing and stop the emergency. He returned during daylight same day to replace the sealant. Everything was back to new within twelve hours. When I inquired about cost, he said, “It’s all within the rent.” I couldn’t ask for better service. Thank you, Luis and Cortland Waters Edge!
Mar 16, 2021
I recently toured with a good friend of mine and just had to shout out our leasing consultant. Ryan was a blast! She made us feel like we weren’t just a sale like some of the other places we visited. The complex was well kept and the size of the closets were amazing. Even the other ladies in the office were attentive to our interests and suggested places to try and visit while we were in Dallas. I’m crossing my fingers her work relocates her to Dallas just so I can visit sometimes. 5 stars!
Jan 12, 2021
Updating review after 15ish months of living there. Management made a good impression, so much so, we stayed with Cortland property for our next place. The first few months i had a left a negative review, as i no longer see this property as a negative, i am still happy i moved. It was not because of the property, management, or grounds team, it's the location. Luna road is heavy truck traffic with an unpaved road, leaving for a very dusty/dirty living situation. The team can only do so much to reduce the build up in the breeze ways, they could clean every day and still not be able to keep up (and they try). This same dust also got inside and circulates in the AC vents which caused us to cough often. We lived on a building that faced the road, so I may have had it more extreme than others. The office got to know me as i am pretty picky, and they never once told me no, or did not try. The grounds team improved over the months and never did i have to complain about dog waste, or trash, the way i do at my new loc
Jan 10, 2021
I tagged along with a friend to tour for his new apartment for a move next year and Caroline was so helpful. She was super fun and took the time out to listen and helped him on his search. I own a house and she almost convinced me to move in. Awesome team and awesome apartments.
Sep 23, 2020
I have had a great experience living at Cortland Waters Edge. The grounds are always very clean and the staff is friendly. The location is in a great spot and we are close to lots of different shopping locations and a lake/walking trail. I would definitely recommend this complex to anyone looking for a new community to live in.
Sep 10, 2020
Loved meeting and getting to know the awesome leasing staff here at Cortland Waters Edge! They’ve been so kind and helpful, and we can’t wait to have a home here! Shout out to Caroline for all her patience and advice :)
Sep 10, 2020
My home here is great. The staff is always very friendly when I come in. The young lady Derrick is very eager to help and is very cheerful. She opens the door for me and always wishes me well. Steve, the service manager always makes sure I am assisted and my home runs well. I enjoy my home here
Sep 10, 2020
I have been living in cortland waters edge for almost a year and it has been wonderful. The apartments have very nice finishes and the community is all the time clean. The people that work here is very nice and always willing to help. I highly recommend this place for living, you won’t regret!
Sep 10, 2020