My fiancé and I have only been here for a week and we already love it! - The Cortland staff and maintenance team are very friendly, attentive, and approachable. The unit we are renting had been vacant for a bit, so there have been a few maintenance tasks that we wanted to address early on. All of these have been resolved quickly or are in the process of being resolved. The communication from all parties involved is timely and professional. S/O to Laura in the office and Carlos and Greg on the maintenance team. - The community is very friendly and neighborhood-like. We have already met many of our neighbors in passing, all of whom have been kind and welcoming. - The units are very spacious and parking doesn’t seem to be an issue at all, two things that have always been an issue for us at previous rentals. The units are definitely older and the bugs aren’t ideal (haven’t had many inside thankfully), but Cortland has done a good job of maintaining the community and units to the point where you barely notice it.

Nick Massaroni

Google

Had some issues with my refrigerator/freezer. Was taken care of promptly. Maintenance team is very knowledgeable.

Rick Wilkins

Google

Cortland Watermark has a management office that is available, friendly and always willing to help. I feel safe at Watermark. Maintenance requests are taken care of very quickly. I never have to wait very long.

Apartments.com

Cortland Watermark has a management office that is available, friendly and always willing to help. I feel safe at Watermark. Maintenance requests are taken care of very quickly. I never have to wait very long.

Michelle is great (manager) and Alexa is amazing. (leasing agent) Alexa was so patient with me! I appreciate her so much. Definitely moving here knowing management is so good. Thank you

Ingryd Lanham

Google

The community landscaping is well maintained. They offer many nice social events. Dog poop is an issue that is hard to tackle. The wood on the balconies and stairs is peeling and needs some TLC. Carlos, one of the employees in the community, is AMAZING. He goes out of his way to make things right. He knows the people that live here and is courteous; truly an asset to the complex. He is loyal to his job; I hope that corporate recognizes loyalty. I am concerned about corporate intervention in this community as I've seen staff being shifted around. It seems corporate may be more about the bottom line than about their employees, but I'm not an employee so I couldn't say for sure. Just my perspective.

Susan Alvarez

Google

Cortland Watermark is amazing! The resident activities, from yoga and game nights to cookouts and movie nights, create a fun, welcoming community. Perfect for connecting and making lasting memories!!!

MsDee222

Apartment Ratings

I absolutely love living in this apartment complex! From the moment I moved in, the exceptional office staff has gone above and beyond to make me feel welcome and ensure everything runs smoothly. They are friendly, attentive, and always available to answer questions or help with anything I need. The maintenance team is equally fantastic—fast, efficient, and incredibly skilled. Anytime there’s a request, they address it promptly and always with a smile. It’s clear they take pride in their work and genuinely care about the residents. Beyond the staff, the complex itself is well-maintained, with beautiful landscaping and clean, inviting amenities. They host fun community events that bring everyone together, making it feel more like a neighborhood than just an apartment complex. I couldn’t be happier with my decision to call this place home. If you’re looking for a community with top-notch service and a real sense of care, this is the place to be!

DOROTHY LUCAS

Google

Watermark was the easiest choice for us! Fantastic walking trails, a cute park for our pups to play every day, very helpful and thoughtful staff, and neighbors that made this place feel like home immediately. We love it here and are so thankful for everything the Watermark team does for the residents!

Apartments.com

Watermark was the easiest choice for us! Fantastic walking trails, a cute park for our pups to play every day, very helpful and thoughtful staff, and neighbors that made this place feel like home immediately. We love it here and are so thankful for everything the Watermark team does for the residents!

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