yes i would strongly suggest once to experience i bet you will surely like the community, and the service provide by them is awesome i mean you just complaint about anything weather that is urgent or not they will come and solve it in 24 hrs to max in 48 hrs. and i guess that's the best part.
Verified Resident 1323623
Mar 18, 2025
Apartment Ratings
Yuri has grat customers service and is very kind.
Joshua Goodall
Feb 28, 2025
I love to leave in this community it be nice and peaceful.
Feb 27, 2025
Apartments.com
Sierra , is the best leasing consultant my tour was nothing but absolutely amazing … I definitely recommend 😊😊☺️☺️☺️
Courtney Miller
Feb 18, 2025
Muchas Gracias a Zuleyka nos atendió excelente. Respondió todas nuestras dudas de manera profesional. le agradezco mucho su atención y fue muy responsable y respetuosa la recomiendo 100% Agradecida por toda su explicación Gracias gracias
Yusmira Nelo
Feb 18, 2025
Sierra was amazing!!!!! I love the amenities here and the complex is always great!!
Erica Bernal
Feb 18, 2025
I had a very nice experience with Zuleyka Centeno at the time of viewing the apartments and when applying as well, she was very nice and attentive 🫶🏻 thank you so much!
Isabel Daniela Roberti
Feb 18, 2025
I just wanna say thank you to Dominique she amazing and made my move in so smooth
Lapril Hardeman
Feb 18, 2025
Sierra is so helpful and informative! She assisted me with locating a very important package and I couldn’t thank her enough!! I’ve been here for 13 years and I am presently pleased with the stellar service and team at Cortland Sugarloaf!
Harold Briggs
Feb 13, 2025
Yuri was great to talk to! She resolved my problems quickly and was very friendly, knowledgeable and skillful.
Tatiana Thomas
Feb 13, 2025
If you ever need to visit/ speak with someone in here make sure you speak with Yuri, she is THE BEST. She always goes above and beyond ro ensure your needs are met. She is always the first one I look for when needing questions answered or assistance. Thank you so much Yuri, your kindness has not gone unnoticed.
Shai Eagle
Jan 23, 2025
I had a wonderful experience at these apartments they were so welcoming a sweet the whole conversation was smooth, would definitely recommend to tour these when you have a chance
Naoki
Jan 17, 2025
Yuri was so great today when I had to go and speak about my lease
Princilla Shaw
Jan 14, 2025
Community associate Yuri was great helping me with my lease. Made it stress free! Very friendly and professional!
dmboat
Jan 14, 2025
I want to say,Felicia is awesome,very knowledgeable and helpful!😀
Xavier 31
Jan 9, 2025
Went in to get my battery in my fob fixed because I was having issues. Yuri was so patient, nice and helpful! She was the sweetest and even told me about the upcoming Zumba class! I sat and talked and you would’ve thought we’ve been friends for years! Thank you so much!
Vernetha Pettway
Jan 7, 2025
I had a great experience with Yuri. She was very kind and helpful.
Ulanda Bridges
Dec 31, 2024
It has been one of the best experiences so far. I feel safe and respected as a resident. My dog also loves it here with all the other dogs and the bark park. This community is quiet and my neighbors have been so nice.
Verified Resident 1304645
Dec 22, 2024
Apartment Ratings
I love Cortland Sugarloaf. Been here since 2022 & just renewed my lease AGAIN! Yuri is amazing and so sweet and helpful.
Brea Simmons
Dec 17, 2024
I have been a resident of Cortland Sugarloaf for more than five years and have enjoyed my experience. I did a lot of research and touring of communities in the Atlanta metro but kept returning to Cortland Sugarloaf as a favorite. Yes, it is older (built in 2001), but the landscaped property surrounded by gorgeous trees felt like an apartment "home" rather than an apartment "motel," as some of the newer complexes felt motel-ish (cheap materials, all parking lot, sparse trees, no warmth, no privacy, etc.). Too, Cortland Sugarloaf is easily accessible to major highways and shopping, yet it still feels serene. The apartments at Cortland Sugarloaf have some creative detail features unlike others and feel spacious with 9-foot trey ceilings, an arched hallway passthrough, good-sized bathrooms with large mirrors, large granite countertops in both the kitchen and bathroom, and large windows (not those small, cheap ones I've seen in the newer complexes). The apartments are updated and have reasonably updated appliances
Shirley H
Dec 15, 2024
We are enjoying our stay at Sugarloaf Cortland and appreciate their attention to detail and quickly responding to our requests. I would recommend Sugarloaf Cortland to anyone that is looking for an affordable apartment home.
Verified Resident 1300517
Dec 7, 2024
Apartment Ratings
Absolutely LOVE this complex!!! Very clean, quiet, and cozy!!! Chris and Felicia at the front office are absolutely fantastic!!!! Highly recommend living here!
Alex Schepansky
Dec 5, 2024
Yuri , was very professional and attentive service was pleasant!
Eliyah Boddie
Dec 3, 2024
Chris!Yuri they are amazing!! Always so helpful and very pleasant!! If you are in the market for housing Cortland Sugarloaf is the best!
LaToya Smith
Dec 3, 2024
Team in the office is amazing to take care of the current and future residents. We moved in a couple of months back and meanwhile there were some issues in the apartment that they fixed almost immediately. Yuvi was one of the representative who was making sure by following up. Great work and taking good care of community.
Dhruvin Shingala
Nov 21, 2024
Yuri was helpful on showing the apartment options!
Angela Wesley
Nov 21, 2024
I love living here! Onna is always so welcoming!
pablo
Nov 21, 2024
Yuri Muy gentil Y muy desempeñada en su trabajo
Cristophel Mota
Nov 21, 2024
The staff here is amazing. Yuri and Felicia in at the front office are amazing and helpful as can be. Just renewed my lease for another year and they have always taken care of me every time I need them!
Chouncy Collins
Nov 21, 2024
I love this apartment I am living here 8 year my family loved this apartment
Nov 12, 2024
Apartments.com
I love this apartment I am living here 8 year my family loved this apartment
Nov 12, 2024
Visited this property a week ago as I’m looking for a new apartment in this area. As soon as I walked in the leasing office I was greeted with excellent customer service. I was able to tour the property and it was a great community and somewhere I could really see myself living at. I want to especially thank Felicia for being patient with me and answering all my questions in detail.
Desmond stewart
Oct 28, 2024
I moved here from Colorado for work. I was looking for an affordable place to live for me my son and our chihuahuas. The leasing staff was so nice. I was even invited to a resident event where they feed me. They know I love to eat yum yum. Out of all the properties in the area this was my first choice and I’m glad I moved here. We walk our chihuahuas through the property everyday just smiling and living life. Thank you Cortland Sugarloaf.
Dasher Vinson
Oct 28, 2024
I love Cortland Sugarloaf. Felicia is always pleasant and it is very nice and peaceful.
Lilshorty
Sep 21, 2024
EXCELLENT Great location, very peaceful, great service been here 3 years now.
bash riprock
Sep 19, 2024
Great and very easy to work with staff. Friendly and respectful community. Would recommend!
eduard t
Aug 18, 2024
The apartment is okay. The tour was great but when I got into my actual apartment I wasn’t impressed. The paint job was horrible, scratches on the floor, lights hanging out. Overall the apartment isn’t worth the price but what gives it some points is the leasing office they’re extremely helpful and well mannered especially Manuel. Manual tries to help the best to ability but certain things are out of his control. This wouldn't be the first place I recommend to someone due to the flaws in the apartment. If they provided what was advertised which was an apartment in a good condition than yes but that wasn’t the case for me.
Verified Resident 1268867
Aug 5, 2024
Apartment Ratings
My husband and I have lived here for a little over two months now. I honestly love this area, it's close to everything, and I feel very safe. We walk around the complex at night, it's well lit, and the gates have been working ever since we moved in. Everyone has pets which is awesome, although I wish they'd enforce picking up after your dogs. They keep the grass maintained extremely well but just before the lawn care comes in there's piles of poop everywhere. On sidewalks, main grass areas, and at the bark park. They provide pet waste trashcans and bags everywhere, but owners seem to be too lazy to bother walking to them. Trash pickup does really well, the compactor does get full on the weekends just before pickup, but it's kept as tidy as it can be. The community is pretty clean except for the occasional cigarette butts. Kids do run around and drop candy wrappers and spit gum on the ground, so I have to be vigilant with my puppy but that's a given. I heard about a bunch of cars getting broken into awhile bac
Jul 19, 2024
Apartments.com
My husband and I have lived here for a little over two months now. I honestly love this area, it's close to everything, and I feel very safe. We walk around the complex at night, it's well lit, and the gates have been working ever since we moved in. Everyone has pets which is awesome, although I wish they'd enforce picking up after your dogs. They keep the grass maintained extremely well but just before the lawn care comes in there's piles of poop everywhere. On sidewalks, main grass areas, and at the bark park. They provide pet waste trashcans and bags everywhere, but owners seem to be too lazy to bother walking to them. Trash pickup does really well, the compactor does get full on the weekends just before pickup, but it's kept as tidy as it can be. The community is pretty clean except for the occasional cigarette butts. Kids do run around and drop candy wrappers and spit gum on the ground, so I have to be vigilant with my puppy but that's a given. I heard about a bunch of cars getting broken into awhile bac
Jul 19, 2024
Rent is to high gates always broken and move anybody .apt need upgrade.
Helene Senecharles
Jul 4, 2024
Excellent customer service. Friendly staff. Beautiful, well kept property. Prompt when completing work orders.
cass molina
Jun 15, 2024
Awesome place I have lived here for 3yars Liliana and Manuel has been Amazingly awesome.Very encouraging and uphold the community laws and safety and Cleanliness is Top notch plus fastest quick well done job by the Mechanics they my guys. Sometimes I go to the office to check in on them and they genuinely want to know how mom doing and the family that is more than customers service that is people who build family from strangers. FYI the day Lilian and Manuel leaves the community I’m moving and believe a lot of people will move as well so don’t try it Cortland I’m say Cortland don’t try it I love the place and the Management overall Great Team
Senior Franklin
Jun 4, 2024
Very peaceful place to live very spacious in the one two and three bedroom apartments
M Alexander
May 31, 2024
Very peaceful place to live very spacious in the one two and three bedroom apartments
MarQuez The One
May 31, 2024
I love my apartment so much and having easy access to the highway right up the street. The team here is so amazing and friendly. They are very inviting and they always do really nice events.
Two Towers LLC
May 22, 2024
The team is very personable, great location, close to Gwinnett Tech which I love and Sugarloaf Mills. The community is great!
Diana Pineda
May 22, 2024
Very good
RAJIV PATEL
May 10, 2024
Living at Cortland Sugarloaf has been a fantastic experience. The staff here is exceptional—always friendly, responsive, and truly dedicated to making residents feel at home. The apartments are immaculate, well-maintained, and offer modern amenities that make daily life comfortable. One standout feature is the sense of community they foster. There are regular events for families to enjoy together, which adds a welcoming touch. The commitment to a smoke-free environment is appreciated, and the gated community with outside security monitoring provides peace of mind. I've particularly enjoyed the 24-hour access to the gym—it's convenient and well-equipped. Another huge plus for me has been the absence of roaches; the cleanliness here is truly commendable. Lastly, it's a delightfully quiet neighborhood, and being pet-friendly is a big bonus. Overall, Cortland Sugarloaf exceeds expectations in terms of quality, service, and community. Highly recommended for anyone looking for a comfortable and enjoyable place to c
A Lloyd
May 10, 2024
I recently had an outstanding experience at Cortland Sugarloaf apartments and would highly recommend it. The staff is incredibly pleasant and helpful, ensuring a warm and welcoming atmosphere for residents. The property is consistently well-kept and spotless, reflecting a high standard of maintenance. What truly impressed me is the strong sense of community fostered here. Cortland Sugarloaf hosts enjoyable events suitable for all ages, including pets, which adds a unique and inclusive touch to the community. Another standout feature is the commitment to health and wellness. The neighborhood being smoke-free contributes to a clean and healthy environment for everyone. Additionally, the gated community provides an extra layer of security, and having 24-hour access to the gym is a fantastic amenity for residents looking to maintain an active lifestyle. In summary, Cortland Sugarloaf offers more than just a place to live; it offers a lifestyle centered around community, cleanliness, and convenience. If you're see
Sexytique Organics
May 10, 2024
Living at Cortland Sugarloaf Apartments has been an absolute pleasure since we moved in four months ago. The staff here is incredibly kind and accommodating, always ready to assist with a smile. They truly make you feel welcomed and valued. Having 24-hour access to the gym has been incredibly convenient for maintaining an active lifestyle on our own schedule.What's also wonderful is how pet-friendly the community is. Our furry friends are welcomed and catered to, making it a joy to share this space with them.Overall, Cortland Sugarloaf Apartments has exceeded our expectations in every aspect. If you're looking for a clean, safe, and welcoming place to call home with excellent amenities and friendly staff, this is the place for you. Highly recommended!
Krytal Waters
May 10, 2024
I recently moved into this exceptional apartment complex and have been thoroughly impressed by every aspect of my experience here. From the moment I first inquired about available units to my daily interactions with the staff and neighbors, I have found this community to be outstanding. Firstly, the staff here is truly exceptional. From the leasing office to the maintenance team, everyone I've encountered has been incredibly professional, attentive, and kind. They go above and beyond to ensure residents are taken care of promptly and with a genuine smile. Any inquiries or issues are handled swiftly and efficiently, making living here a stress-free pleasure. The community itself is immaculate. The grounds are beautifully landscaped and meticulously maintained. It's evident that there's a dedicated team ensuring that the common areas, amenities, and landscaping are always in top-notch condition. The attention to detail really sets this complex apart from others I've seen. One of the most important aspects for m
Only Once Creations
May 10, 2024
Living at Cortland Sugarloaf Apartments has been a fantastic experience from day one. The staff here is incredibly friendly and accommodating, always going the extra mile to ensure residents feel valued and well taken care of. The cleanliness and maintenance of the property are outstanding. The grounds are impeccably kept, and the apartments themselves are modern and well-maintained, making it a joy to come home to every day. I really appreciate the commitment to a smoke-free environment, which contributes to the overall quality of living. The gated community with outdoor security monitoring provides a great sense of safety and security, allowing residents to feel at ease. Having 24-hour access to the gym is a wonderful perk—it's convenient and well-equipped for all fitness needs. One of the best parts about living here is how pet-friendly the community is. It's heartwarming to see so many happy pets around, and the amenities catered to them make it a truly welcoming environment for pet owners. Cortland Sugar
Jen Brown
May 10, 2024
Excellent Place to live, Manuel is the best here!
Ariana Gomez
May 7, 2024
I have been a resident of Cortland Sugarloaf since December 2019. I have never had any problems with the apartment that wasn’t solved by Maintenance. The office management team is fantastic. They are so nice and they would bend over backwards to help with anything.
Apr 16, 2024
Apartments.com
I have been a resident of Cortland Sugarloaf since December 2019. I have never had any problems with the apartment that wasn’t solved by Maintenance. The office management team is fantastic. They are so nice and they would bend over backwards to help with anything.
Apr 16, 2024
Vivo hace mas de 1 año aqui, los aptos son bonitos, amplios, limpios, es muy tranquilo el lugar, la atencion de todo el personal es muy oportuna, Manuel y liliana son excelentes en la atencion para cualquier tema.
Mar 11, 2024
Vivo hace mas de 1 año aqui, los aptos son bonitos, amplios, limpios, es muy tranquilo el lugar, la atencion de todo el personal es muy oportuna, Manuel y liliana son excelentes en la atencion para cualquier tema.
Mar 11, 2024
Apartments.com
Vivo hace mas de 1 año aqui, los aptos son bonitos, amplios, limpios, es muy tranquilo el lugar, la atencion de todo el personal es muy oportuna, Manuel y liliana son excelentes en la atencion para cualquier tema.
Mar 11, 2024
Zuleyka and Manny were super GREAT! THE grounds were so clean on my tour. They were able to answer all questions and no hesitation. I recommend these apartments to EVERYONE! the one bedrooms are beautiful. Thanks Guys
Bre McGregor
Mar 5, 2024
I recently had the pleasure of staying at Cortland Sugarloaf Apartments, and I must say, the customer service exceeded my expectations. The staff was incredibly attentive and accommodating, making my experience truly enjoyable. Moreover, the apartments themselves are not only aesthetically pleasing but also remarkably tranquil. It's a perfect blend of comfort and serenity, making it an ideal place to call home. I highly recommend Cortland Sugarloaf Apartments to anyone looking for a top-notch living experience.
Verified Resident 1229933
Feb 27, 2024
Apartment Ratings
I have to say the staff/maintenance at Cortland Sugarloaf have been nothing but helpful. Manuel & Lilliana + others have been amazing at resolving issues & Vinh and his team are communicative and quick.
David Pope
Feb 16, 2024
Cortland has spacious apartments with helpful staff, although they can sometimes be hard to get a hold of over the phone. I like the amenities offered and enjoy the group fitness classes and community events.
Verified Resident 1224919
Feb 9, 2024
Apartment Ratings
This is the nicest apartment I have lived in. The apartment is very spacious compared to a newer constructed apartment. The design details are on pointe! It's a quiet community! The office team is awesome! I couldn't ask for more.
Verified Resident 1209824
Dec 19, 2023
Apartment Ratings
Great apartment I would recommend to anyone from the time that I started my application until three months later now I have had exceptional service as well as great customer service from all other staff. Everyone has kept me updated on payments as well as occurrences that occur on the apartment complex. The text updates really help thank you so much.
Verified Resident 1207676
Dec 12, 2023
Apartment Ratings
My experience overall has been nice! I have no issues with my neighbors. Management in the office is pretty helpful. The main thing I don’t like is not having my own water bill but having to split amongst the whole building.
Verified Resident 1204981
Dec 5, 2023
Apartment Ratings
Bien día, excelente en mi estadía allí me sentí componentes mi casa, el joven Manuel Alonzo fue muy amable, atento y educado, hizo de mi estadía algo muy confortable.
Ama Sport
Dec 4, 2023
Los apartamentos son muy lindos y excelente zona, recibí una maravillosa atención por parte del joven Manuel Alonso
andrea guerrero
Dec 3, 2023
Muchas gracias al joven Manuel Alonso por ayudarme a conseguir un apartamento ideal donde estar comodo y seguro, super buena atención!
¡ Miguel DraKugo !
Dec 2, 2023
Hermosos apartamentos y buena vista..! Mejor aún la atención, excelente, muy buena atencion, me atendió Manuel me ayudo mucho a decidir mi nuevo arrendamiento..! Muchísimas Gracias…!
Manuel Alonso Ortega
Dec 2, 2023
The facilities are always maintained well. Vinh has always been very kind and timely in his work in regards to repairs. Great staff
Tina Sale
Dec 1, 2023
Apartamentos muy cómodos, buena ubicación, buenos servicios y excelente atención especialmente del joven Manuel Alonso, muy cordial y siempre dispuesto a ayudar, gracias.
Josefa del Carmen Machado Laguna
Nov 30, 2023
Excellent service from the administrative staff, especially Manuel Alonso. The complex is clean and its facilities are new, close to restaurants and shopping centers. I recommend it 100%
Judith Mora
Nov 30, 2023
Gracias por su atención y orientación de joven Manuel Alonso
Lucy Rosas
Nov 30, 2023
Muy buena experiencia, la atencion y ayuda que nos dio el chico Manuel alonso es excelente, tienen un buen equipo, los apartamentos estan hermosos!🙏
Paola Rojas
Nov 30, 2023
Huge shout out to Vinh, one of the maintenance workers. Always on top of things I need fixing.
Maria Bhamaraniyama
Nov 30, 2023
Cortland Sugarloaf is one of the best places I've ever rented. The staff and maintenance crew are friendly and responsive. Very peaceful neighborhood and area.
cuc do
Nov 30, 2023
Yo solo hablo español entonces saben que feliz estaba cuando vi que el niño agente, Manuel Alonso me pudo hablar en español y ayudar me con todas mis quejas de vieja 🤣 muchas gracias!
Maruja Cooks
Nov 30, 2023
Vinh Do is good service tech , always compleated work order on time
LINH DO (BENJAMIN)
Nov 30, 2023
Very good service and very kind people.
pablo
Nov 30, 2023
Muchas gracias Manuel Guerrero, excelente servicio, fue de gran ayuda para encontrar apartamento, mil gracias! 100% recomendado
Giuseppe Corrá
Nov 30, 2023
Hermosos departamentos con vistas maravillosas, gracias a Manuel Alonso por su excelente atención .
Tamara Guerrero
Nov 30, 2023
Muy buena atención de todo el personal, felicitaciones y muchas gracias continúen asà brindando lo mejor para que los residentes nos sintamos a gusto en nuestro nuevo hogar, nos sentimos bien aquà nos gusta la tranquilidad y el paisaje alrededor nos sentimos cómodos en y seguros, esperamos que nuestra experiencia continúe asÃ.
Verified Resident 1200700
Nov 19, 2023
Apartment Ratings
Living here is an amazing experience. Individually Manuel, Felicia, and Liliana have all been a pleasure to work with. Anytime you need assistance, they are here to help. The maintenance team also deserves a round of applause to for their efficiency all around!
Esteban “Estecheverri” Echeverri
Nov 8, 2023
The location is great. I love the convenience of having shopping and restaurants near me. The complex is well taken care of. It is very peaceful and quiet. Lillianna is a wonderful manager and her staff is so diligent in getting things completed in a timely fashion. All of my work orders are completed within 24 hours.
C Am
Nov 8, 2023
Great place to live. I have resided here for 5 years. The upkeep is great!!! Staff are always available and helpful!
Nov 4, 2023
Apartments.com
Stopped by to tour this amazing community on last Thursday and I was pleasantly surprised & impressed by the amazing customer service from Mr Manuel and Ms Felicia they were both professional and enthusiastic about presenting the nice grounds and complex. Manuel is very personable and the tour was fun even with all my questions 🤩😂I also appreciated Ms Felicia who was very supportive in her role as manager I believe as she was just so gracious and friendly. I look forward to calling this my new home soon😌🥹
Charlotte Isaac
Sep 25, 2023
My experiences have been very good in so far as I have been able to be there due to a busy school and work schedule. The other residents seem like good people and I do not have any fears for my wife's safety.
Verified Resident 1179785
Sep 12, 2023
Apartment Ratings
Courtland Sugarloaf is one of the most place to leave as well as team and neighbors are awesome. Everything you need is near to you, like schools, fast food, Mall and supermarket as well as easy access to the mainly roads.
Verified Resident 1177379
Sep 6, 2023
Apartment Ratings
Wonderful place 👍👍👍👍
Alejandro Rodriguez Sanchez
Jul 31, 2023
Acogedores departamentos y lo mas importante la atencion y ayuda rapida que obtuve de esteban echeverria, 100% recomendado.
einer flores
Jul 13, 2023
excelente atencion del sr esteban echeverria, muy amable y siempre dispuesto ayudar.
yurbelis acosta
Jul 13, 2023
This community has a great maintenance team. They take care of any issues in a timely manner!
Fritz Cadichon
Jul 6, 2023
I moved in a few months ago and I am so happy to call this place my new home! The apartment is beautiful, the staff is friendly and the pool has been amazing for the kids and I. I would seriously recommend it to anyone looking!
Grace Podolski
Jul 6, 2023
Gente súper buena y me gusta mucho mi nuevo apartament
Jonaa BRAVO VILLEGAS
Jul 3, 2023
Manuel was really nice and super informative about the apartments. He answered all our quesitons and accommodated us when we ran into any problems.
Tammy
May 27, 2023
Manolo was really nice and super informative about the apartments. He answered all our quesitons and accommodated us when we ran into any problems.
Tammy
May 25, 2023
Wonderful staff who are dedicated to making sure you have a good experience. The complex manager is very responsive and lovely. Always makes sure I am taken care of.
Jacob Julius Jordan
May 5, 2023
Manuel Alonso is the leasing agent who assisted me with all of my needs and he is absolutely exceptional. He is very professional, timely, and knowledgeable. The apartments are clean, comfortable, and beautiful. Definitely recommend joining the community!
Amaris Mohamed
Apr 24, 2023
It is a safe, quiet and comfortable place. Excellent recreational areas. Great location. The staff is very attentive and willing to help. I feel very pleased to live here. Excellent choice to live here.
Verified Resident 1133745
Apr 22, 2023
Apartment Ratings
Awesome staff! We attended a game night and we enjoyed ourselves SO MUCH OMG! It’s always a good time when Lily, Felicia and Manny are involved - we couldn’t ask for a better staff! We have recommended this location to all our friends and family! They make it so homey here, we love it!! Thank you guys for showing so much hospital, concern and support! 💕
Shayla Lowery
Apr 20, 2023
The leasing office is SO cute! It’s very organized ; all staff members that we’ve encountered have always been SO friendly and helpful! 10/10!
Shayla Williams
Apr 20, 2023
Front office Felicia liliana and Manuel are 100%. Juan's maintenance team os on point too! Gonna live here forever.
Marissa Lauyans
Apr 20, 2023
Great customer service from the entire staff. Not only do my maintenance orders get done fast but the leasing office is always welcoming.
Jasmine Lowery
Apr 20, 2023
I’ve been a resident for almost two years and I absolutely love Lilly and the staff. They are really awesome at all that they do. They get things taken care of really fast and I love that
desarae hernandez
Apr 20, 2023
The guy at the leasing saved my life once while I was drowning in the pool.
Link Zelda
Apr 18, 2023
Visited these apartments and when I arrived to the leasing office I was warmly welcomed by the staff, I felt very comfortable navigating the whole leasing process since this is my first time renting an apartment. I was surprised about one of the crew members named Manuel, for one he is bilingual so he was able to communicate with my mom and answer her questions and then just how polite he was to me while explaining the application process and reassuring me throughout the whole moment I was there. Great staff, great community! I'm very excited to see what awaits for me after moving in :)
Justine Nicole Fracachan
Apr 14, 2023
Excelente 👌
Marilyn Victoriano
Apr 14, 2023
LILIANA TRUJILLO IS HEAVEN SENT! I love this property and staff - so friendly, professional and quick on their feet! The start of our process was bumpy, but once Liliana put her hands on the issue she was very engaged, she consistently checked in to make sure we were okay and quickly resolved any concerns/questions we may have had. Even when she KNEW we were all good to go, the check ins did not stop and it made us as residents feel seen and heard. We greatly appreciate all she has done for us. She has been so understanding to our situation and we couldn’t have asked for a better point of contact than Sugarloaf’s very own, Liliana. We’ve only been here for two months and the staff makes us want to stay forever LOL. I have no complaints when it comes to this staff and my overall living experience here. I can’t close out this review without mentioning Felicia and Manuel - they TOO have been SO SO SOOOOO helpful with our process! Their willingness, kind words, great energy, and support does not go unnoticed. The
Shayla Williams
Apr 4, 2023
Took care of my maintenance issue in less than an hour thank you!
Bre Nicole
Mar 15, 2023
Trustworthiness. If you're looking for a perfect community there is no such place anywhere in the world. However, if you are searching for a community that believes in being there for their residents, Cortland Sugarloaf is the right place to be. As you walk into the entrance at Cortland Sugarloaf you will find Manuel and Toi the best Property staff ever. Besides, they have other staff on board and servicemen who also are willing to get to your concerns as they possibly can. I witnessed on that cold day on December 23rd 2022 because my apartment needed a service. The weather was extremely cold, but this serviceman still made it out to help under his condition to make sure I and others got the help we needed to keep us warm and satisfied. Thank you!
Mar 13, 2023
Apartments.com
If your looking for a place not to far from the city of ATL but very modern and conservative this is the place no doubt!
Feb 18, 2023
Apartments.com
Wonderful garden-like property with friendly staff and very responsive maintenance team. A peaceful place to live!
Daniel Colmenares
Nov 10, 2022
My favorite things about sugarloaf is good location, close to the mall and highway
Vinh Do
Nov 10, 2022
I’ve been a vendor out here for years and always experience high level professionalism and happy helpful faces and recommend anyone to live here. Great office and maintenance staff
Kyle Downie
Nov 10, 2022
Good place to live
Travis Do
Nov 10, 2022
Great place to live so amazing. The courtesy officer is so patient and listens to your needs.
Angel Llerena
Nov 9, 2022
Just had tour today with them and they were so helpful. Soon I will be applying
Elite Servers
Nov 9, 2022
The maintenance staff is pretty friendly, efficient and has a quick resolution capacity, Juan Vasquez has a great attitude to help out us and ability to manage the requests, also the office people are nice.
Alejandro Serna varela
Nov 9, 2022
I have been living in these apartments for 2 years and I really liked the technical service, they are always very friendly and respond quickly to requests, you can live in a quiet and clean environment.
Tavo Zabala
Nov 9, 2022
Nice property and office staff is excellent .
Jimmy Minor
Nov 9, 2022
El equipo de mantenimiento es bien eficiente y el equipo de la oficina son bien amables.
juan vasquez
Nov 9, 2022
The location is close to the mall and great restaurants. My move in was great
Pam
Nov 8, 2022
Amazing community and staffing
Manuel Alonso
Nov 8, 2022
I loved it at Cortland Sugarloaf. All the staff were very nice and i was always accommodated.
Richie Perry
Nov 8, 2022
Stellar customer service from the team! The grounds are always kept cleaned and amenities are up to date ! Thank you Liliana for making a positive impact on our community.
Nat rivera
Nov 8, 2022
Great team, very polite to their tenants
wellington decoo
Nov 8, 2022
The location is great. I love the convenience of having shopping and restaurants near me. The complex is well taken care of. It is very peaceful and quiet. Lillianna is a wonderful manager and her staff is so diligent in getting things completed in a timely fashion.
C Am
Nov 8, 2022
One of the best customer service in the area. Thanks to Liliana and her team
2K Airbnb
Nov 8, 2022
Liliana and Sam are amazing and provide great costumer service
Dominique Rosa
Nov 8, 2022
I really enjoyed my visit. The team is very nice and helpful. My favorite part about the community is the staff and how welcoming they are.
Edgar Torres
Nov 8, 2022
Liliana and the team are excellent. We’ve lived there for the past year and I wouldn’t doubt this is probably one of the best situation I’ve been in
Kaefier McLean
Nov 8, 2022
Great staffing team! Very knowledgeable and kind. Shoutout to Lily.
Sarar Salazar
Nov 8, 2022
The team is super nice and helpful! Lily us so thoughtful and understanding. 100% recommend living here
Juliana Romero
Nov 8, 2022
Cortland Sugarloaf has nice apartments and the office staff is always very helpful
just S
Nov 8, 2022
Great location and the office team is always very friendly
Noemy T
Nov 8, 2022
Cortland Sugarloaf has been my home for the past year and I absolutely love my apartment and the location.
Gerald Cadichon
Nov 8, 2022
Thanks for taking care of my visit and showing me around and helping me through the process of applying and getting accepted. Great property
Bruce
Nov 8, 2022
I relocated to GA and was very fortunate to find Cortland Sugarloaf and make it my new home. Liliana and the leasing office team made every step of the move in process effortless and were very welcoming. I would 10/10 recommend to everyone and anyone !
Eridania Gutierrez
Nov 8, 2022
Luis Guzmán y Mehdy Saldaña
Yaritza Santana
Oct 27, 2022
The community is so pretty. The leasing office is alway so clean and it smells so good. Liliana and her team are always super friendly and inviting.
Angie G
Oct 19, 2022
Amazing Staff, they help out to make this process of looking for an apartment so smooth, they make sure that you get comfortable and know everything before hand. The apartment overall is really nice and the location of it is amazing.
Carolina Guerrero
Oct 10, 2022
Toi and Manuel are amazing, Manuel was the young guy who gave the tour. He was really nice and helpful. Then he was off or on vacation, but the other girl in the office, Toi, help me out with the application process. I highly recommend them.
Coraline
Oct 10, 2022
Love living at cortland! The staff is friendly and keep residents up to date on anything happening in the community. Maintenance is phenomenal and quick with response and are also so kind. The apartment itself is a great space and the amenities provided are fantastic as well!
Aug 30, 2022
Apartments.com
This is my first apartment and I love it here ! The pool is so clean and big. The staff is amazing, especially Toi and Sam! Both are so kind & helpful. No complaints on my end, the community is also very friendly! (:
Sofi S
Aug 29, 2022
Very efficient when you have a work request order. Communication is great. Amenities are everything you need.
Thomas Talented
Aug 21, 2022
Buena atención.
Gliber Salazar
May 28, 2022
Great place to live, lots of space in the floor plans, great amenities, and a phenomenal office staff!
May 13, 2022
Apartments.com
Ive lived here over 6 months and I love living here. The staff Angie, Perla, and Desiree are awesome. I haven't had many complaints at all about the property. Angie originally got me situated but I have been able to get associated with all the ladies and really enjoy stopping in for my morning coffee. People complain about the breezeways being dirty but unfortunately the wind blows through all the time so it is expected to be a bit dirty every now and then
desarae hernandez
Mar 17, 2022
It’s a beautiful apartment nicely handled,Me and family really happy.
Mar 17, 2022
Apartments.com
Angie was amazing. She was extremely helpful and knowledgeable. Angie made touring a breeze she was polite and even though it was freezing during me and my boyfriends visit she took her time showing us around the community. She is an amazing person. If anyone stops by to tour I hope you guys get a chance to meet her.
Anna Pichon
Mar 16, 2022
Wow! Is all I can say, finally I feel like I've found a home I can live at for a good amount of time. Everyone is friendly staff and neighbors. It's so peaceful no matter what time of day. I love my apartment, it is older but the pros definetly outweigh the cons.
Nyasha S
Mar 1, 2022
I just finished a virtual tour with Angie and she was AMAZING! She answered all of my questions and made me feel as if I was actually there touring the apartment complex. Although I still plan to tour in person before signing, she put my mind at ease about a lot of my concerns. A great leasing agent can really make your apartment hunting experience more pleasant.
Autumn Williams
Jan 5, 2022
I love everything apartment was beautiful and Ms Angie was wonderful with assistant.
Crystal THOMAS
Dec 18, 2021
I just cannot say enough amazing things about Angie! She was super sweet, amazing and kept us updated throughout the whole process. My husband and I are thrilled to be a part of this amazing community. We picked up our keys today and Angie was nothing short of amazing!! I would like to thank the entire staff at cortland sugarloaf location for having such an amazing community and staff! To anyone reading this thinking about having a tour, do it! You’ll fall in love the same way we did! Thank you again Angie!!
Geraldine Barboza
Dec 13, 2021
Perla siempre muy amable y siempre ayudándonos con todo. Les recomiendo la propiedad.
Alicia Gomez
Dec 2, 2021
La propiedad está hermosa! Perla es muy amable
Juana Martinez
Dec 2, 2021
Perla thank you for all your help always
Esthela Monroy
Dec 2, 2021
Great place, friendly staff and very responsive management.
lulu diosdado
Dec 2, 2021
Perla has been awesome throughout my whole move in experience. They are super attentive and they always go above and beyond. They do so many activities for us, my fav was the Nachos event. Yummy
Santiago Palacios
Dec 2, 2021
Perla has been amazing. The place is great!. Was a good tour !!! I love it .
rossana hernandez
Dec 2, 2021
Desiree is the absolute best from professionalism to knowledge of her craft. She’ll be very Influential in the decision that my wife and I make!!
submission king
Dec 2, 2021
Desiree was so amazing and nice during our tour and really made it feel like home. :)
Cody Parker
Dec 1, 2021
Loved the tour Mrs Perla gave us! She was very professional and had a welcoming personality. She was ready to answer all my questions, I will definitely be moving here soon!
stephany ortega
Dec 1, 2021
Had a tour with Desiree last week and she is amazing and very knowledgeable. Helped us out a lot (:
evelin davila
Dec 1, 2021
Angie has been amazing. The place is great!. Was a good tour !!! I love it .
rossana hernandez
Dec 1, 2021
Muy bonitos apartamentos y la atención muy buena me atendió perla muy amable
Carolina Herrera
Dec 1, 2021
I had been searching to a place for a while and stumbled across Cortland Sugarloaf. Came in and Desiree greeted me as soon as I stepped in. She was very professional, answered all questions, reassured any concerns, and did an amazing job at showing the property. If you decide to inquire about this property, Desiree is your girl!!
Tiffany Johnson
Dec 1, 2021
Agradables los departamentos y muy bonito todo, gracias a Perla por la atención
Dora Elda Perez Zermeño
Dec 1, 2021
This place is great, and the front desk is amazing. Perla gave me a tour of the property and explained everything in detail. Can't wait to move in after my lease is up.
Elsa Diosdado
Dec 1, 2021
I want to thank “Perla” from Cortland Sugarloaf for her patience and her willingness to help me with any requirement, service, document or anything that I need.
Karen Lugo
Dec 1, 2021
I had a great experience, staff is great. The lady who helped me and my wife was really nice to us. Next time anybody goes to the leasing office, ask for Perla you won't be disapointed...
Magno Medicci
Dec 1, 2021
Perla was awesome ! Ask to tour with her ! Very professional and attentive to your needs . Look forward to applying here !
Giselle Cerna
Dec 1, 2021
Great service from Desiree Clark, she was insightful and very attentive.
Charlie Ortega
Dec 1, 2021
Had a tour yesterday with Perla, she was very informative and pleasant. She explained everything clearly enough leaving no room for confusion and made me feel welcome. Perla definitely made me believe Cortland at Sugarloaf not only looks good but is overall a great living area.
Martin Ramirez
Dec 1, 2021
Thank you perla for the great customer service, property,amenities, leasing office look amazing location is perfect for me all my questions where answered I definitely recommend Cortland sugarloaf.
Christina Moreno
Dec 1, 2021
Perla was great with our tour of the apartments and answered all my questions. She was friendly and made myself and my family feel welcomed in this community. Thank you!
Ana Trevino
Dec 1, 2021
Desiree is so responsive, she emails me back immediately!
Jimmy C
Dec 1, 2021
Muy buen servido fui a rentar un apartamento y me dieron el recorrido buen servicio de la señorita perla habla español muy bien muy buen lugar para vivir
Brian Vital
Dec 1, 2021
I was recommended from a friend that lives there and when i walked in i felt right at home a very special thank you to our tour guide perla , answered all of our questions
Nando Cuevas
Dec 1, 2021
Me gustaron mucho las instalaciones y Perla me atendió, muy amable la señorita
Oscar Palacios
Dec 1, 2021
I love this place, starting from the staff, Perla is great, she always helps when I have questions or submitting maintenance requests.
michelle Espinosa
Dec 1, 2021
Been living here for about a year . Great experience . Leasing office is great all around Desiree is awesome !. Maintence request are fulfilled in a timely matter . Great property
Brandon Everett
Dec 1, 2021
This place is amazing!! Perla helped me and she did amazing!! She’s the best leasing consultant I’ve ever dealt with, she explained everything in full and answered all my questions. This is by far the most professional office we’ve ever been to I will definitely refer to friends and family and have them asked for Perla
Blanca Salinas
Dec 1, 2021
I lived on other apartments but by far Cortland has been exceptionally great. Very clean and everything always kept up-to-date. If you're interested in becoming part of this great community please contact Perla she's always been very helpful and attentive. Thank you @ Cortland and thank you Perla fir making my living here such a great experience.
Estefanie Santana
Dec 1, 2021
I took a tour of an apartment with Perla where she provided a thorough explanation about the property, regulations, and the atmosphere of the apartment complex. I highly recommend checking out the apartments and having Perla give you a tour!
Nancy Treviño
Dec 1, 2021
I just moved to Georgia and Perla was great in showing me everything with details included. I’m considering this location. Thank you Perla!
Angelica Cuevas
Dec 1, 2021
Perla gave us a tour and we couldn't be happier with this Location! Thank you for being such a caring and informative employee, Perla! Excited for our Move-in Date! :)
Abraham Montoya
Dec 1, 2021
has a very eventful experience. I took a tour and the women in the office are lovely. Very kind, A employee named Perla did an outstanding job with communication and really helping me and my girlfriend find a place we could really settle into. In love with the area as well.
Will Bettelheim
Dec 1, 2021
Perla and the staff is always willing to help you and guide you for the best decision an brakes it down in detail so you can understand. The smile that they show you when you walk through the door is so amazing fyi the are all beautiful ladies.
grady stephens
Dec 1, 2021
Desiree is awesome and she was so helpful.
Verenice Chavez
Dec 1, 2021
Desiree gave me a tour of the complex. She was very nice and answered all of my questions. A very nice apartment property. Unfortunately, I received a job out of state and won't be able to lease.
Andrea
Dec 1, 2021
Awesome
Dec 1, 2021
Survey
Awesome Perla Canelas was great and kind.
Dec 1, 2021
Survey
Thank you to Angie. She has been amazing. I’ve emailed her throughout the whole process and she has been amazing at responding. The apartment is beautiful. We found something small in the bathroom and Angie got maintenance to fix it that day. Everyone is so nice here. From the leasing office to the neighbors.
katherine almonte
Nov 21, 2021
Ya Girl Angie F Knows How To Sell It!!!…..Best Sales Person Here…I’m Moving In Now!!
Oct 23, 2021
Survey
Been here a little over 3 years. My time here is coming to an end. When I first moved to GA from NY this The James @ Sugarloaf, NOW CORTLAND SUGARLOAF, was my #1 pick for apartments in this area. I've enjoyed my time here. PS: Anyone looking for help getting into one of these lovely apartments, reach out to Angie in the leasing office. She will take care of you.
Quindell Palmer
Oct 13, 2021
My experience was great Angie is the best
jane johnson
Sep 24, 2021
I am a new resident. Angie Flekenstein assisted me throughout the entire process. She is very professional, kind and very helpful in answering all your questions. She is a true pleasure to work with and made a very stressful time easier.
B Alexander
Sep 24, 2021
I WOULD LIKE TO THANK ANGIE FLEKENSTEIN. SHE'S A SAINT. SHE WENT ABOVE AND BEYOND TO HELP MY FAMILY AND I FIND OUR NEW HOME. THE APPLICATION PROCESS WAS DONE IN A TIMELY MANNER. ANGIE'S PROFESSIONALISM SOLD ME. I WOULD MOST DEFINITELY RECOMMEND COURTLAND SUGARLOAF TO BE YOUR NEXT HOME.
ANGELA ROBINSON
Sep 7, 2021
Yeah when is the pool open?
Melz
May 1, 2021
In spite of the the very convenient and well maintained dog waste stations Some residents dont pick up even off the sidewalks Some too many residents drive too fast Like 35-40 miles per hour Ive even had them pass me when Im doing 15
Apr 30, 2021
Apartments.com
Anybody looking for a great place to live this would be a place to consider. Management is very nice. Maintenance is very nice. They do not hesitate to fix the problems that you have and the same thing with Management.
Apr 21, 2021
Apartments.com
Gabrial is amazing! This is our first apartment, so my boyfriend and I were pretty nervous and had ALOT of questions, but Gabrial was there every step of the way. She really goes a long way to take care of you, and make you feel comfortable. We had some trouble with the application at first, but she is the one that helped us through it and made sure we got approved. I can’t say enough nice things! So excited to move here!
Alina Kent
Apr 12, 2021
Our experience with Cortland sugarloaf has been second to none. Front the beginning, Gabrial, walked me thru the entire process and found the right apartment for my wife and girls. Tennants are very respectful for the most part and it is a pretty quiet community. At Cortland Sugarloaf, you will find a great amenities area, as well as a very clean fitness center. As far as cleanliness, apartment units are clean, and the staff will go way and beyond their capabilities to keep the tenants happy. The maintenance crew is amazing and super professional. I give Rafael a high-five for being very attentive and resolving any issues that arise in a timely fashion. I would recommend this community for anyone looking to move in for the short or long term.
Mar 26, 2021
Apartments.com
I love this place! The staff is amazing; they are always here to help and make sure we are comfortable and accommodated in the best way possible. The maintenance is always on time; thrash pick up is great. Great community and well located to everything we enjoy.
Mar 26, 2021
Apartments.com
A special shoutout to management team, Perla and Desiree are awesome along with everyone else who I may not know yet. Maintenance is fantastic and so quick to respond so shoutout to Rafael, Juan, Pedro and Shane and the rest of the team for all the hard work they put in. Overall such a great place to call home!
Mar 18, 2021
Apartments.com
Perla and Gabrial are the best. Customer service is great. If you have any problem they take care of it quickly. I never have issues. The place is always clean
Mar 14, 2021
Apartments.com
I used to live in this community almost 10 years ago and loved it, so when I moved back into the area this was the first place I checked out. I'm just over the halfway mark in my current lease and plan to renew again this summer when my lease is up. The staff is extremely friendly, the community is always kept clean, and anytime I've had a maintenance request it's been handled quickly. Overall it's a great community and I'm glad to be here.
Mar 13, 2021
Apartments.com
Desiree and the Staff were very helpful with our move in process. The staff is very responsive whenever there's an issue. Also the community is very clean and safe!
Bobby Epps
Jan 31, 2021
Desiree helped me out and she made the move in transition wonderful! The community is beautiful and quite as well
Mya
Jan 30, 2021
Just moved in recently and already love the place very much so! Close to a ton of food places, the apartment is very clean, and the staff is fantastic! I would recommend for anyone to at least take a look here if you're looking for a good apartment!
Ky Yang
Jan 30, 2021
It is very rare to a luxury apartment and great customer service in one package deal. The staff here at Courtland Sugarloaf have been extremely professional and their kindness comes from a genuine place. Gabriel Marshall( leasing agent ) has been a superhero from the inquiry to our lease renewal. She is very helpful and will thoroughly answer all of your questions. My husband and I couldn't have picked a better community to be a apart of.
Danielle Starks
Jan 29, 2021
Best apartment complex I've rented from in the Duluth area, and I've experienced 2 others in the last 5 years. I gave it a try mainly due to the high Google maps rating initially. Been here for 6 months and it is peaceful for the most part. The front office actually answers your calls and looks into anything you ask them about.... The dog park is actually a decent size for an apartment complex. My dog can sprint in it. Salt water pool is reeeaally nice and the gym is quite useful. Thank you, Gabriel! 💜
K's (K's)
Jan 29, 2021
Desiree deserves a raise !!!! My wife and I just moved into these apartments. Desiree has been the one to help us out. She's awesome! From the touring to getting us settled in she's been great and on top of things! If we need anything she's there to help us out and gets it done asap! She's great at communicating with the both of us and has made us moving so much easier with our busy schedules we can be at ease knowing she will take care of us. She gave us such a nice warm welcome that made us feel like home. We appreciate everything she has done and we look forward in having a nice time here.
Caleb Alvarez
Jan 28, 2021
The Move In Process was extremely smooth and working with the staff was a pleasant experience. Both Perla and Desiree were excellent guides throughout the entire process and continue to be.
Bk O.
Jan 28, 2021
Been here almost almost 3 year. No complaints.
Quindell Palmer
Jan 28, 2021
I moved to Georgia right before Covid and moved in with a friend, I wasn't sure I would be able to find a place, because everything was pretty much locked down at that time. I called and Desire Clark was very friendly and informative. All my questions were answered and I was able to view an apartment and pick a move in date. I've lived here about six months now and love my apartment. No complex is perfect and this is the first one I've lived in Georgia. I will call it semi-luxury with little perks. I can tell the office staff cares for the residents and really picks it's battles on eeping everyone happy. A few reasons I like to live here are: - The floorplans aren't your average apartment plan. - I have a cute little island in my kitchen that I enjoy cooking in. - All the floors are all vinyl, except for the bedroom. The floors looks nice, but I haven't found the perfect mop yet. - The apartments have washers and dryers which that alone is a plus for anyone living in a complex. - We have door to door trash pi
Star Perez
Jan 28, 2021
Desiree deserves a raise !!!! My wife and I just moved into these apartments. Desiree has been the one to help us out. She's awesome! From the touring to getting us settled in she's been great and on top of things! If we need anything she's there to help us out and gets it done asap! She's great at communicating with the both of us and has made us moving so much easier with our busy schedules we can be at ease knowing she will take care of us. She gave us such a nice warm welcome that made us feel like home. We appreciate everything she has done and we look forward in having a nice time here.
Caleb Alvarez
Jan 28, 2021
I have lived at Cortland for over a year now and things have been pretty consistent. The apartment complex is clean and maintenance is VERY responsive and nice. The front office personnel is very nice and professional especially Gabrial Marshall. She is super sweet and professional and is always willing to help. She is also very responsive and will get back to you within 48 hours.
Isha Barrie
Jan 27, 2021
I have lived at Cortland for over a year now and things have been pretty consistent. The apartment complex is clean and maintenance is VERY responsive and nice. The front office personnel is very nice and professional especially Gabrial Marshall. She is super sweet and professional and is always willing to help. She is also very responsive and will get back to you within 48 hours.
Isha Barrie
Jan 27, 2021
I absolutely love living here! Great amenities, beautiful apartments, and great staff. Best experience I’ve ever had while living in an apartment.
Meko Green
Jan 27, 2021
I moved to Cortland Sugarloaf last December. Gabrielle Marshall assisted me in trying to find the perfect home for me. She worked with me, and went above and beyond her duty Helping me to get into my apartment. Anytime I need something she makes sure that it happens. A few days ago I called the office Gabrielle answer the phone and I told her that my battery in my car was dead. She said she will contact the maintenance man to help me get my car started. About five minutes later they were here to assist me. I have nothing but good things to say about Gabrial and Cortland Sugarloaf apartments. I have really enjoyed living here. I would recommend Cortland Sugarloaf to everyone. Ask for Gabrial Marshall. She is great!
Lisa Young
Jan 27, 2021
Desiree was so helpful in my process of moving. The service is unmatched. I’d highly recommend living here As an update: I am at the end of my lease and hate to let my apartment go. Fortunately, I was able to live here for the last 15 months due to a special going on at the time of signing. Unfortunately, the special is not available to me as a potential renewing tenant. Consequently, my rent will increase outside of my budget. I genuinely loved every aspect of living here. My apartment was top notch (the washers can be a bit small but theres a 24/7 laundry like 10 mins away). The staff were amazing from the office to maintenance. Everyone was always respectful, considerate, well versed in the lease terms and great at clarifying any questions. Id give the service 10 stars. They made sure to keep me updated on how long I had to make a decision on if I would renew or not because it can easily slip your mind. Which proves to me they are not trying to get anyone into a huge issue of being "stuck" in a lease. They
Amani Lilton
Jan 27, 2021
Desiree was so helpful in my process of moving. The service is unmatched. I’d highly recommend living here As an update: I am at the end of my lease and hate to let my apartment go. Fortunately, I was able to live here for the last 15 months due to a special going on at the time of signing. Unfortunately, the special is not available to me as a potential renewing tenant. Consequently, my rent will increase outside of my budget. I genuinely loved every aspect of living here. My apartment was top notch (the washers can be a bit small but theres a 24/7 laundry like 10 mins away). The staff were amazing from the office to maintenance. Everyone was always respectful, considerate, well versed in the lease terms and great at clarifying any questions. Id give the service 10 stars. They made sure to keep me updated on how long I had to make a decision on if I would renew or not because it can easily slip your mind. Which proves to me they are not trying to get anyone into a huge issue of being "stuck" in a lease. They
Amani Lilton
Jan 27, 2021
I love the experience that I have had with Cortland Sugarloaf. The staff is friendly, and helpful. Desiree helped me so much while applying for my place and ensured that I was kept in the loop for any and all updates made during that time. The grounds are kept clean, the community is gated , and not to mention the pool and workout room. I love it here, and I am so happy that I chose Cortland.
Aaliyah Brown
Jan 26, 2021
I had a great experience moving in at Cortland. I worked with Desiree and she provided me all the information I needed when first starting the move in process. Everything went smoothly and quickly. I’ve been here for several months now and really love the neighborhood. Everything looks great!
Devora Rojas
Jan 26, 2021
I have lived in several rentals due to moving around the country and Cortland Sugarloaf is by far the best apartment I’ve lived in. Disclaimer: I do not work for Cortland or have any reason to bias my review. This is 100% coming from a current, pleased resident. Desiree Clark assisted me with signing my lease and move in. She made a usually stressful process, very easy. She promptly answered the many questions I had and made sure the transition was smooth. I never had any issues with move in or signing my lease. My actual apartment is in good shape. It was freshly painted and well maintained prior to my move in. I did not have a list of maintenance issues like I’ve had for previous rentals. It is comfortable and very modern. At first, I felt like I had moved into a Hilton. My neighbors were very kind and helped me move in my furniture. The grounds are also well maintained. I see professional landscapers out often tending to the grounds. The area is very clean and feels safe. There is a nice fitness center and
Kara Owens
Jan 26, 2021
I love the experience that I have had with Cortland Sugarloaf. The staff is friendly, and helpful. Desiree helped me so much while applying for my place and ensured that I was kept in the loop for any and all updates made during that time. The grounds are kept clean, the community is gated , and not to mention the pool and workout room. I love it here, and I am so happy that I chose Cortland.
Aaliyah Brown
Jan 26, 2021
Gabrial has been great since the time my husband and I toured the apartments, to the time we moved in and after. Yard work is down multiple times a week, so everything looks clean and tidy. Anytime I have a question or concern, Gabrial emails me back within a couple of hours.
Sara Mai
Jan 26, 2021
I have lived in several rentals due to moving around the country and Cortland Sugarloaf is by far the best apartment I’ve lived in. Disclaimer: I do not work for Cortland or have any reason to bias my review. This is 100% coming from a current, pleased resident. Desiree Clark assisted me with signing my lease and move in. She made a usually stressful process, very easy. She promptly answered the many questions I had and made sure the transition was smooth. I never had any issues with move in or signing my lease. My actual apartment is in good shape. It was freshly painted and well maintained prior to my move in. I did not have a list of maintenance issues like I’ve had for previous rentals. It is comfortable and very modern. At first, I felt like I had moved into a Hilton. My neighbors were very kind and helped me move in my furniture. The grounds are also well maintained. I see professional landscapers out often tending to the grounds. The area is very clean and feels safe. There is a nice fitness center and
Kara Owens
Jan 26, 2021
The entire process was perfect. From the tour with Gabrial to the moving in, they were all clear and friendly . Made everything so much easier. Thank you!
Lizette Jimenez
Jan 26, 2021
Living at Cortland Sugarloaf was amazing for the last year and a half. Desiree was amazing with everything from the beginning. She made the move in very easy. And while living there, she was always there for anything we needed. I recommend Cortland Sugarloaf 10/10, and if you have the chance to let Desiree help you, even better!!!
Ryan Andrews
Jan 26, 2021
Desiree has been extremely helpful and has helped guide me so that my process was as smooth as possible. She and the entire team have assisted with my every need no matter how big or small. Moving during a pandemic was stressful enough but they helped make it easy!
tavia
Jan 26, 2021
My wife and I absolutely enjoy living here. The complex is always clean. Neighborhood is calm and quiet and located near almost everything you might need. Gabrial help us with our moved and made everything simple and fast during the pandemic. My experience so far has been great and definitely recommend this property.
Luke Henry
Jan 26, 2021
We moved from KY back to GA during the pandemic and although it was very stressful. We landed on an amazing property!! Gabrial helped us transition our move from start to finish. Everything was done digitally which gave us peace of mind with all the moving arrangements at the time. Now that we have been living here for the past few months we absolutely love it and plan on renewing our contract. The apartment complex is always well maintained. They have awesome community events and the staff is always super friendly. Maintenance is always on point if we have any issues. I have not had a bad experience since I've arrived to this community even our neighbors are super friendly and would definitely recommend these apartment.
Yanitze Henry
Jan 26, 2021
We moved from KY back to GA during the pandemic and although it was very stressful. We landed on an amazing property!! Gabrial Marshall helped us transition our move from start to finish. Everything was done digitally which gave us peace of mind with all the moving arrangements at the time. Now that we have been living here for the past few months we absolutely love it and plan on renewing our contract. The apartment complex is always well maintained. They have awesome community events and the staff is always super friendly. Maintenance is always on point if we have any issues. I have not had a bad experience since I've arrived to this community even our neighbors are super friendly and would definitely recommend these apartment.
Yanitze Henry
Jan 26, 2021
The process of moving into Cortland Sugarloaf was very easy-going. The staff as a team was great and a pleasure to deal with. I worked with Desiree in specific and she was a great help. She even assisted with getting me into my apartment early, which was a huge help. I very much recommend Cortland Sugarloaf!
Jacob Horacek
Jan 26, 2021
Painless process all the way thru , Gabrial Marshall made the process extremely easy. Highly recommend her and her team. Thanks for your help ⭐️⭐️⭐️⭐️⭐️
J Cardona
Jan 26, 2021
Great location, My neighbor smokes weed so every now and again I smell it faintly Im my living room , the main thing is parking on my building is horrible , SLAMMED , the apt are nice , granite and clean looking. Parking and the weed smell are downside.
Jan 19, 2021
Apartments.com
Great place! Even during historic times of tragedy, this "crew" keeps everything "ticking", and attractive!
Jan 12, 2021
Apartments.com
Cortland Sugarloaf is a great community to live in if youre new to Gwinnett County.
Jan 9, 2021
Apartments.com
I stayed at The James from 1/2018 to 4/2020 and it was my best experience with an apartment! My apartment was beautiful. The staff was very helpful. Most importantly maintenance was the best. They get out to your apartment quick. Just very professional! If I ever had to rent again it would be there.
Val Tarver
Dec 4, 2020
The entire Cortland staff and Cortland Sugarloaf staff have been so welcoming and accommodating as I moved in. I was coming from across the country but the leasing process still ran smoothly and everything was ready to go during my move-in. I love the interior of my apartment and the scenery of the community. I also appreciate having 2 locks on my front door and the fact that the it's a gated community where the gate works. I recommend it!
Dec 4, 2020
Apartments.com
Although I didn’t settle on Cortland this property is extremely nice! Desiree was extremely helpful during the tour and the search. The units are upgraded! The staff was very friendly and checked up on me throughout the home hunting process. I loved the gym and that they had free training! Also love the vallet trash! Seemed very safe! I think you’ll love it here if you decide to call it home!
M Brown
Oct 9, 2020
I moved in June 2019 and I have been very happy since then. The property is well maintained and I enjoy all of the amenities. I also love the location.
Nicole Baugh
Aug 25, 2020
Moved in February 2020 and a month later had to quarantine inside of our new home. The staff has been incredible this entire time. We truly love it here! The community is nice & our neighbors are even nicer, all things considering in this world right now. All in all, we appreciate the staff and this Cortland Sugarloaf community!
Amber and Jennifer Wilson
Aug 21, 2020
We just moved in and everything has been good so far other than a couple of minor issues, Desiree was amazing help and was very patient with us throughout this whole process!
alyssa folden
Aug 21, 2020
The Cortland at Sugarloaf community has fairly priced units with modern amenities and the staff's (which has always made me feel like family) always finding ways to bring the community together through events that are engaging and fun. Recommended for sure.
Verified R.
Jul 15, 2020
Apartments.com
Moved in a week ago and the process was very easy and fulfilling (especially during COVID-19). Desiree was a great help, patient, informative, and extremely nice. The apartments are wonderful, up to date, peaceful, and homey. The grounds are well kept and the location is great. If you’re like me, skeptical about everything, but wanting a place that is safe, perfect balance of quiet and fun, this is the place.
travius burch
Jun 9, 2020
Gabriel was one of the main reasons I chose to become a resident at this property! Gabriel exemplified excellence in customer service from touring to the day of move in. Above and Beyond Apartment Living: from the moment you first walk through the doors to every day you walk through yours. Gabriel is very detail oriented, communicative, transparent and followed up on all of my inquiries. Most of all I appreciated her genuineness and kindness while assisting me through the leasing process. When potential residents don't feel like their being treated like target consumers but people looking for a new place to call home that's truly customer centered.
APS
Jun 5, 2020
I am very happy with this awesome apartment complex. Everyone is so nice and professional. They make living here very interesting and fun with games etc. I would recommend Cortland Sugarloaf to everyone.
Verified R.
May 25, 2020
Apartments.com
I did a virtual tour with a young lady named Desiree, she was so helpful and very polite. She answered all my questions with no hesitation. This virtual tour was by far, one of the best that i have done. Desiree made the experience so wonderful! She definitely made me way more interested in the property than any other person has, while doing a tour. Keep up the good work! Thank you for all the help Desiree.
Yesica Chavez
Apr 24, 2020
Many thanks to Desiree Clark for her help, caring, and assistance!
Mohammad H. Rafiei
Feb 27, 2020
Just moved here and so far everything has been smooth. Great location, convenient to work and stores nearby.
Kabao Xiong
Nov 17, 2019