Cameron provided outstanding service as he walked us through all the details. He provided excellent perspective into pros and cons (in his perspective) of some of the units we looked at. His understanding of the rules and policies as we asked questions about the property. The property itself is beautiful with a surprisingly quiet location. There is a huge amount of green space in the area with plenty of trees and open areas for dogs. Multiple exits to very different streets means that traffic will rarely block you from getting onto nearby main surface roads. Big thanks again to Cameron for absolutely knocking it out of the park and giving us a wonderful tour.
Nov 26, 2024
Cameron provided outstanding service as he walked us through all the details. He provided excellent perspective into pros and cons (in his perspective) of some of the units we looked at. His understanding of the rules and policies as we asked questions about the property. The property itself is beautiful with a surprisingly quiet location. There is a huge amount of green space in the area with plenty of trees and open areas for dogs. Multiple exits to very different streets means that traffic will rarely block you from getting onto nearby main surface roads. Big thanks again to Cameron for absolutely knocking it out of the park and giving us a wonderful tour.
Nov 26, 2024
Apartments.com
As someone who has a lot of experience in the property management world, my expectations are pretty high when it comes to the functionality of a leasing office/maintenance team. I would give 10 stars if I could, especially to the maintenance team who went above and beyond for me yesterday! I've only lived there a few weeks, but my whole experience thus far has felt incredibly friendly and efficient. I really do believe that the onsite team can make or break a resident's living experience and can be the deciding factor in resident retention. Overall, I'm so happy with where I live and would highly recommend it to anyone who is currently looking for a new place to call home.
Robyn Ulrich
Nov 19, 2024
We have called Southpark Terraces home for a year now and couldn't be happier. The maintenance of the common areas is exceptional as is the response time and quality for any request. All the team is service-oriented and you can tell that leadership is truly present.
Nov 13, 2024
We have called Southpark Terraces home for a year now and couldn't be happier. The maintenance of the common areas is exceptional as is the response time and quality for any request. All the team is service-oriented and you can tell that leadership is truly present.
Nov 13, 2024
Apartments.com
Our tour with Cameron was a great experience! He did a fantastic job explaining the leasing process and answered any questions we had. The property has amazing amenities and beautiful apartment features. I'm looking forward to moving in.
Gloria Hernandez
Nov 9, 2024
Great service great pet policy. Adopt don’t shop people.
Kelsey Caldwell
Nov 2, 2024
The staff were very friendly when I toured. I was with Manny, who was very personable and also knew a lot about the area. The property itself (units, common areas, amenities) looked clean and in good shape.
Mickael Pietrus
Oct 31, 2024
Cortland was one of the first places we visited and then we visited other places but I just wanted to go back to Cortland Southpark Terraces because of the gentleman that we who helped us on our first visit. Mannie was so awesome, friendly and helpful. This is why we went with Cortland Southpark Terraces!
Robin Reid
Oct 31, 2024
I went to view the property and Im thinking about making the move!! Nice people great staff! Looks like my new home.
Tony Luna
Oct 31, 2024
Enjoyed my tour with Manny.He was very informative and resourceful. Loved the property and amenities.
Rebekah Anderson
Oct 31, 2024
Manny did a great job touring the property and loved the amenities and the apartments are spacious.
Raven C
Oct 31, 2024
Went on a tour and it’s a beautiful place. Maintenance keeps the area looking beautiful and the office staff was very friendly. Top of my places to live.
Melissa Heatley
Oct 30, 2024
To be clear, I didn't live here but went in for a site tour. Cameron was the agent to help me and he was very helpful and professional. The location is great next to SPM and the overall facility looked very nice. There were some other outside factors that impacted my decision not to move here, but it wasn't anything related to the community.
D Garcia
Oct 30, 2024
Clean and well managed.
Thomas Adams
Oct 27, 2024
I spoke with Cameron and he was knowledgeable and friendly. I really liked the apartments.
Amber Freed
Oct 27, 2024
We absolutely adore this property! Manny was fantastic in showing us around the apartment and even kindly offered us water and coffee during our tour. We can't wait to submit our application!
M H
Oct 25, 2024
Cameron does a great job and did fantastic work!
Phoenix Rain
Oct 25, 2024
Cameron is doing some awesome work and is super helpful
Trent Saumell
Oct 25, 2024
I toured these apartments recently and the facility is perfect for my needs and very lovely. The staff was extremely helpful and friendly. I highly recommend this location as well as the benefits of living here.
Leicel Dismukes
Oct 22, 2024
Beautiful complex, great location close to downtown. Friendly staff and has good amenities.
Julie Chambers
Oct 22, 2024
It has been a wonderful experience since I arrived here. I would like to express my sincere gratitude to Manny Robinson for his exceptional patience and invaluable assistance.
Manuel Guevara
Oct 18, 2024
just peak
Oscar “Also Oscar” Contreras
Oct 9, 2024
Very clean and nice place to stay at. Staff was very good and had good customer service.
Brandon Rossi
Oct 9, 2024
I had an awesome experience touring the property. The staff member took their time to walk me through everything I needed to know and helped answer any questions I had. On top of that, everything was exceptionally clean and well taken care of.
Dillon Heinen
Oct 9, 2024
I recently visited Cortland, and I was really impressed! The property is beautifully maintained and the atmosphere is inviting. It has great amenities and the management team was friendly and eager to help out.
Laurel Heinen
Oct 9, 2024
Cameron made the leasing process smooth and stress-free with his professionalism and quick responses. I highly recommend Cameron for anyone looking for a reliable and helpful leasing agent!
David Hernandez
Oct 1, 2024
Touring with Manny was such a delightful experience! He did a fantastic job explaining the leasing process and recommended some wonderful places to visit in the neighborhood. We were truly amazed by his knowledge of the property and the impeccable cleanliness of the office and community. The staff is incredibly friendly and they even organize events to bring residents together.
H B
Oct 1, 2024
Ended up finding this apartment at the last minute and enjoying everything so far! Manny has been very helpful in providing all necessary information and assistance in making the move-in process easy. Looking forward enjoying the new residence!
Darien BT
Sep 30, 2024
Beautiful property!! I enjoyed my tour, staff was amazing and knowledgeable about the area and community. I am excited about moving in soon.
Shauna Robinson
Sep 29, 2024
Highly recommend! Manny was so helpful and friendly throughout the application and move in process. When we did have a couple of issues with our unit they were all handled pretty quick.
Kiara McGhee
Sep 28, 2024
My roommate and I recently moved in, and we've had a wonderful experience so far. Manny, Renee, Cameron, and the rest of the staff have made us feel right at home since our very first visit. They really care about their residents and they work tirelessly to make this a fantastic place to live. I'd definitely recommend this community to anyone looking for an apartment in South Austin.
Timothy
Sep 26, 2024
I was very impressed at how clean the facility was. The apartments are spacious with all the amenities I needed. The staff was friendly and courteous. I interacted with Renee and she was very helpful. I would definitely recommend!!
Sep 26, 2024
Apartments.com
I was very impressed at how clean the facility was. The apartments are spacious with all the amenities I needed. The staff was friendly and courteous. I interacted with Renee and she was very helpful. I would definitely recommend!!
Sep 26, 2024
Manny was such a help with the virtual tour the process to get an apartment was very smooth and quick I’m so excited to move into my new apartment!!!
Kevin Medy
Sep 25, 2024
Immaculate service, cleanliness, and overall a good place.
Shontia Robinson
Sep 25, 2024
Toured this property recently and it’s amazing. The units are very high-end and beautiful. The pool and common areas are very clean and maintained extremely well. I loved the clubhouse area. Great for having a private party and entertaining guests! The staff is exceptionally friendly and professional. I highly recommend cortland Southpark terraces!
Carl Clopton
Sep 25, 2024
Drove from Houston to tour the property Manny was very delightful to meet he showed me around very nice property and in reach of everything this will be my new home looking forward to a good living experience!
Tashana Thompson
Sep 10, 2024
Great place where to live specially with the current administration. They always organize events to bring the community together. I recommend this place.
Marcus Golding
Sep 10, 2024
Cortland Southpark Terraces is a great apartment complex to live in. The staff are very friendly and the amenities offered are great!
Aidan Derr
Sep 4, 2024
Just had a virtual viewing with Cameron, who was great. He took us on a detailed virtual tour of the complex. He was very generous with his time and answered all our questions. I think it’s safe to say we’ll definitely be putting in an application for a unit.
Jay Alexander
Aug 27, 2024
We drove five and a half hours to get to Austin and when we arrived, I was blown away. This is a luxurious apartment complex. I have seen apartment building before and the conditions were very poor. I was truly impressed by the flower beds at the entrance. The flowers are not lavish but simple, neat and so warm and inviting. The hosts, Mr Cameron, Ms Renee and Mr Robinson were graciously welcoming. I was very satisfied with the way they handled all my questions. Brilliantly addressing all my concerns. The main entrance is so appealing, refreshing scents, spick and span restroom areas. A club house stocked with refreshments and beautiful furniture to relax and chill out on. The gym so packed with up to date machinery and music and a rock wall to climb on. Oh my goodness, and three pools. I sleep easy and peacefully at nights because there are so may gadgets and security measure installed. The place is so modern. I use an app on my phone to open the gates. There is a police patrolling the compound as well. If y
Asha Sankar
Aug 22, 2024
Came to this location to inquire about the apartments and was pleasantly greeted by two very kind and helpful leasing agents: Manny and Cameron. They showed me the apartment and facilities, to which, I was very impressed by! They helped me make an easy decision of becoming a future tenant at this complex!
Luke Gutierrez
Aug 6, 2024
I am happy to have found this complex to call home. from the moment we toured with Renee we knew we found the perfect place. we love our apartment and the entire front office team. highly recommend this complex.
Jul 3, 2024
Apartments.com
I've been living in this apartment community for a while now, and I have to say, the maintenance team is exceptional! Joe is always prompt in responding to requests and ensure that any issues are fixed quickly and efficiently. The staff is friendly and professional, and they go above and beyond to make sure that residents are comfortable and happy. Whether it's a minor repair or a major fix, they handle everything with care and expertise. I'm really grateful for their hard work and dedication. Highly recommend!
Jul 3, 2024
I've been living in this apartment community for a while now, and I have to say, the maintenance team is exceptional! Joe is always prompt in responding to requests and ensure that any issues are fixed quickly and efficiently. The staff is friendly and professional, and they go above and beyond to make sure that residents are comfortable and happy. Whether it's a minor repair or a major fix, they handle everything with care and expertise. I'm really grateful for their hard work and dedication. Highly recommend!
Jul 3, 2024
Apartments.com
I am happy to have found this complex to call home. from the moment we toured with Renee we knew we found the perfect place. we love our apartment and the entire front office team. highly recommend this complex.
Jul 3, 2024
Renee has been a huge help and quick to respond whenever I need anything. Thanks for making my time here a good experience
Armond Bradley
Jul 2, 2024
I chose Cortland mainly based on the safety reviews. Since my move in, I have noticed how quickly the office staff checks up and how pleasant everyone has been as well as how the maintenance crew responds quickly to service requests and general care in the complex. I have been very happy and have felt much safer here during the few months that I’ve been here than in the last couple years in my last couple apartments. I felt safe enough to have my motorcycle out, and when someone did decide to hop the fence and take it, the neighbors quickly called it in to the cops and someone from Cortland staff found the bike just a few days later. I know they were just doing their job, but all of these things mean a lot to me as a resident. I have had no issues with noise or packages being taken, and have already experienced neighborly community. Just wanna say thanks for being the first place I’ve actually called home since moving to Austin!
Jul 1, 2024
I chose Cortland mainly based on the safety reviews. Since my move in, I have noticed how quickly the office staff checks up and how pleasant everyone has been as well as how the maintenance crew responds quickly to service requests and general care in the complex. I have been very happy and have felt much safer here during the few months that I’ve been here than in the last couple years in my last couple apartments. I felt safe enough to have my motorcycle out, and when someone did decide to hop the fence and take it, the neighbors quickly called it in to the cops and someone from Cortland staff found the bike just a few days later. I know they were just doing their job, but all of these things mean a lot to me as a resident. I have had no issues with noise or packages being taken, and have already experienced neighborly community. Just wanna say thanks for being the first place I’ve actually called home since moving to Austin!
Jul 1, 2024
Apartments.com
Me gustan mucho estos apartamentos, muy seguros y relajados. Excelente servicio también, cada vez que informamos que algo en nuestro apartamento se rompió, envían técnicos de reparación rápidamente (generalmente en uno o dos días). También está este trabajador llamado Néstor que es realmente simpático, servicial y agradable.
Sergio Dias
Jun 30, 2024
Today's Pool Party was Amazing!!!
jbeaty24
Jun 29, 2024
This is great place
Jose Borges
Jun 29, 2024
Joe exemplifies what excellent customer service should be. Whenever there's an issue in my apartment, whether it's a leaky faucet or a malfunctioning appliance, Joe is quick to respond and resolve the problem. His knowledge and skills are evident in how swiftly he diagnoses issues and implements effective solutions.
Elisa Long
Jun 26, 2024
Thank you to Joe and the maintenance staff for being very helpful and responsive!
Jennifer Martinez
Jun 26, 2024
I would like to say thank you to Joe! Your thorough maintenance expertise is greatly appreciated.
Anissa Cerda
Jun 25, 2024
I recently visited South Park Terraces and was impressed with the quality of the Staff! Brian was kind and welcoming, The community is well maintained and the maintenance staff is incredibly helpful!
Ashley Watkins
Jun 25, 2024
Never had a problem with this place, any small inconvenience was quickly taken care of.
Kyle L
Jun 21, 2024
Brian worked with my husband and I in getting the perfect apartment just for us! Brian even made sure that I got a raised toilet to meet my disability without a problem; as well as making the process so easy in order for us to get the apartment!!! When we asked at other apartment complex about raising the toilet,we were told NO, WE CAN'T DO THAT! THE GOOD LORD kept reassuring me this was Our place to live!!! AND I THANK GOD AND BRIAN FOR IT!!! GOD BLESS YOU BRIAN!!!
Charla Gayle
Jun 7, 2024
Hands-down one of the best properties I have ever lived on! Brian and his team are amazing! The maintenance staff does a great job keeping the community nice and clean and the residence are the best! Definitely recommend 10 out of 10!!!
Ryan Santiago
May 16, 2024
I love this place! The office staff and maintenance are very helpful and responsive. The property is beautiful and well taken care of!
Darcy Gutierrez
May 16, 2024
Maintenance team has been courteous and friendly when called upon for assistance. Fun and friendly staff
Iris Phipps
May 15, 2024
Maintenance is always helpful and the grounds are beautiful! Happy resident!
Ceceby
May 15, 2024
Maintenance is wonderful. My work gets done quickly.
Cristian Paíz
May 15, 2024
Nice community and very helpful staff!
Beatriz Jensen
Apr 29, 2024
The new Cortland management is really trying to bring the community together, any service requests are handled immediately, great contact from the leasing office.
Victor Nava
Apr 29, 2024
I was bribed with food to post this review , all jokes aside I can honestly say any issues I’ve had were fixed within a 24 hr time frame the staff response is probably the best I’ve ever had from an apt complex. Example my ac went out overnight apt was at 85 degrees put in the ticket at 2am it was fixed by 9am next day , location is in a great spot behind South Park meadow , always having food trucks and events for the community which is awesome and much appreciated. I don’t have much I can complain about cause any issues I’ve come across have been address almost immediately
Eric espi
Apr 29, 2024
Being here for several years. Love the place and location
Christopher Romero
Apr 29, 2024
Since Brian came in, everything has improved A LOT! Both, Renee and Brian are always with a smile and glad to help, with any request we might have! We are extremely happy to have decided to stay here and enjoy the community!
Maria V Santillan Cordov
Apr 24, 2024
My fiancé and I are moving here in July. So far we are very impressed with the customer service we’ve received during the application process. Everyone is very kind and we’re super excited to call this place our home!!! We’ve worked specifically with Renee and she has been incredibly helpful and kind to us. :)
Camaryn Carter
Apr 24, 2024
So professional and efficient. Our lease signing was super easy and all of the staff are really helpful.
Valerie King
Apr 24, 2024
He was Amazing! Able to come back to fix problem. Miguel did not leave until done! Woohoo!
Gisela Delgado
Apr 12, 2024
Love my apartment! The front office staff has changed in the time of my stay here, but it's been for the better. Brian and Renee have been so helpful and Miguel the maintenance man came to take care of my workorder was kind and quick! The events we have monthly have been fun and have allowed me and my kids to make friends in the complex. Thank you to the whole staff for your hard work.
Mar 25, 2024
I’m happy to call Cortland my home. I’m the past few months there have been great changes like resident events and food trucks. The new staff in the office is friendly and helpful and go out of their way to help. Thank you to everyone in the office and to maintenance for everything you do for us.
Mar 25, 2024
Love my apartment! The front office staff has changed in the time of my stay here, but it's been for the better. Brian and Renee have been so helpful and Miguel the maintenance man came to take care of my workorder was kind and quick! The events we have monthly have been fun and have allowed me and my kids to make friends in the complex. Thank you to the whole staff for your hard work.
Mar 25, 2024
Apartments.com
I’m happy to call Cortland my home. I’m the past few months there have been great changes like resident events and food trucks. The new staff in the office is friendly and helpful and go out of their way to help. Thank you to everyone in the office and to maintenance for everything you do for us.
Mar 25, 2024
Apartments.com
lived here for a few years and I just renewed my lease. Why? Because I love my apartment and this complex. We have monthly events now, food trucks, and front office staff are always willing to help. The maintenance tech that took care of my work order was friendly and helpful. The office staff has changed for the better which is why I recommend this complex to everybody.
Anonymous
Mar 22, 2024
Apartment Ratings
I have lived here for 5 years and things have changed so much since the new management of Renee and Brian have been here. There are so many resident parties, my service tickets are closed super fast and they are always so helpful! I’m happy to say Cortland is my home!
Mar 21, 2024
I have lived here for 5 years and things have changed so much since the new management of Renee and Brian have been here. There are so many resident parties, my service tickets are closed super fast and they are always so helpful! I’m happy to say Cortland is my home!
Mar 21, 2024
Apartments.com
I’ve been here for five years. Renee and brain are so helpful when there’s any problems in the property or the apartment that need to be addressed they get on it as quickly as they can. cortland is in great place to live and be able to call it home
smiley c
Mar 18, 2024
I have lived here for 5 years and things have changed so much since the new management of Renee and Brian have been here. There are so many resident parties, my service tickets are closed super fast and they are always so helpful! I’m happy to say Cortland is my home!
Jessica Long
Mar 18, 2024
I was very impressed by the property and staff during my tour. Ciara Holloway was super friendly, professional and excellent at answering my questions.
RJ Castillo
Mar 16, 2024
Located in a great spot walking distance to many locations. Very dog friendly. Management team is quick to respond and hosts many community events.
Malachi Logan
Mar 15, 2024
Really love the new place. Being right behind South Park meadows feels like an extension of the amenities. Huge gym including peloton bikes. My kids like the perpetual climbing wall in the outside gym area. Nice clean pool. Management is very helpful and quick to address any of our needs. When I get up in the morning I can have coffee on my balcony and view nature. Watched a couple deer passing by the other day. Definitely found a good spot.
Dan Flanigan
Mar 15, 2024
Jessica's tour along with the amenities is what sold me on this spot
Cam Coleman
Mar 14, 2024
Jessica has been lovely to work with! She really sold us on the property and has been great at answering all of our questions. Sad to hear that she will be moving out of the state, but I’m glad to be working with her for the time being and can’t wait to move in!
Troy Hernandez
Mar 5, 2024
Ciara was amazing. She was very attentive, sweet, and caring.
Corbin Raeford
Mar 2, 2024
This place is absolutely beautiful and the service is fantastic. Ciara you are so well informed about the property and very professional with an amazing personality. Thank you so much for touring us!
Paul Winters
Mar 2, 2024
Lived here for 4 years and overall had a great experience. New management came in recently and really made a difference with cultivating community events and making an effort to get to know the residents. I also want to give a shout out to the maintenance team as well. They have always been polite and super responsive. Like every apartment complex there are mishaps but overall I enjoyed living here and have witnessed a lot of improvements.
Alex Wells
Feb 29, 2024
Lovely complex & super close to everything! Also near the bus stop that brings you right to the downtown Austin!
jarrid cornell
Feb 20, 2024
The property is beautiful ❤️ Ciara was very inviting and professional Showed us the different floor plans and explained each in detail I look forward to calling Cortland Southpark Terraces home
Keisha Weatherspoon
Feb 17, 2024
Nice community and I love that Southpark Meadows shopping center is next door. Brian and staff were very welcoming and informative. Big Plus! Thank you Brian for all your patience and help!
Neli Murcia
Feb 13, 2024
Excellent tour by Ciara! We loved the property!!
Taruna Ahuja
Feb 13, 2024
Ciara was so helpful every step of the way! She made the application process so easy. My apartment is perfect. 5/5 stars!
nathan
Feb 13, 2024
This was by far the easiest and fastest process I've gone through for getting an apartment, and Jessica was a great guide! We were even able to easily update paperwork when I ended up needing to add another pet. All the info for utilities was sent way in advance, meaning I could move in the day I got my keys, and I was shown around and given a map for where important stuff was, like my mailbox, the dog parks, etc. Thanks, y'all!
Kendrick Green
Feb 12, 2024
Ciara was super helpful with the tour and informing me all about the apartment’s features and surrounding areas. Maintenance has been amazing with their prompt responses with my service requests. I gave 4 stars because there were several things that needed fixing when I moved in and they should’ve been fixed before I moved in. Also, few of my items have gone missing during move-in when the uhaul truck was left unattended for a moment while my friends and I were moving my stuff up to the unit. I think the apartment should install security cameras all around the complex to prevent theft.
Blue Fairy
Feb 9, 2024
My wife and I love living here. The community is gated and safe. We love having a gym and coffee bar right on site. The maintenance of the grass is kept up with the community feels new and the pools and grill area feels very luxurious. Highly recommend.
Caleb Watkins
Feb 7, 2024
Ciara is a doll! She makes everything better. The homestyles are amazing. We look forward to becoming residents.
ty price
Jan 31, 2024
Very nice community with a great team!!!!! Highly recommended
Xavier Gutierrez
Jan 30, 2024
The office staff is amazing! They are sweet and always have a answer to questions.
Adriana Gutierrez
Jan 30, 2024
Great community and well maintained. Awesome staff, always very helpful and friendly!
Nency Reza
Jan 30, 2024
I’ve liked living at Cortland thus far, i’d recommend these apartments to anyone. Location is great.
Kaitlyn Hunter
Jan 29, 2024
Ciara was wonderful and very helpful.
Elissa Martis
Jan 27, 2024
I’ve had a really great experience living here. Ciara has been so helpful whenever I have questions. The staff is always very welcoming and friendly.
Cole
Jan 24, 2024
Ciara made the process of switching to another Cortland property very easy. The property is very clean and well kept up. Highly recommended.
Anna Brown
Jan 23, 2024
This review is for Jessica Alberto specifically, she was our tour guide and did a phenomenal job showing us around. She was very personable which made this process easier. She very clearly listened to what we wanted and asked us our top 3 must haves. It was nice for her to give us options based on this and continue to cater to our needs. As a result we signed our lease same day and canceled our other tours!
Portia Lyons
Jan 23, 2024
Jessica was amazing! I was moving from New Jersey and she made the whole process much easier. She gave me a thorough walkthrough on video of the apartment, showed me the whole community on, and showed me different areas I can let my dog out that's convenient which was very important to me. I wouldn't have felt comfortable moving without seeing the place first without her. Also she made the move in process seamless.
Jordan Mamroud
Jan 10, 2024
As a visually impaired person, I am very much interested in living here and the property looks extremely nice. There’s a lot of stuff around here that I would be able to walk to as well
Midnight Joker
Jan 8, 2024
Jessica was so great to work with! Seamless from tour to key in hand!
Monica Chagoya
Jan 4, 2024
Jessica was so great to work with! Seamless from tour to key on hand!
Monica Chagoya
Jan 3, 2024
Awesome place to live and nice gated community
Caleb Watkins
Dec 27, 2023
Wonderful and informative tour. The pictures shown on their websites are definitely a 1 to 1 with the real life thing! Jessica and Renee were polite and and patient, answering any and all questions I had.
Curtis Sanders
Dec 27, 2023
The staff was professional and courteous. Always makes me feel welcomed. Thank you for the great service and hospitality.
Christopher Perez
Dec 19, 2023
Just moved into these apartments and I’m loving it thus far. Good management team and it feels like home. I would highly recommend!
denzel doctor
Dec 19, 2023
Jessica was a treasure! She showed us not only the model apartment, but also the location of our new building. She actually showed us the walkway to where we should park our truck when it comes time to unload. Finally, she showed us the new pool, which we actually overlook! Jessica was so helpful!
Traci Cullins-Clark
Dec 19, 2023
Had an amazing experience living here and the front office is super friendly and accommodating! Will miss this place
Henri Staley
Nov 29, 2023
This place is awesome! They are 🔝
Saidafzal Saidkarimov
Nov 21, 2023
Ciara was great! The complex was beautiful and Ciara made the tour so enjoyable!
Christine Perez
Nov 17, 2023
I am thankful for Renee and how she always helpes me. Every time we come into the office she always has the best personality and is always willing to help even when the office is very busy. I am thankful to her for going out of her way to help me understand my lease and rent charges. She is the best asset to the office and we want to thank her.
Adrianna Perez
Nov 15, 2023
I was not very thrilled for the application process but Ciara & Renee have been amazing! They have both made it smooth and easy for me, made me feel welcome and answered every one of my million questions! So excited to move in!!
Elayne Ruiz
Nov 15, 2023
I had a great experience working with Jessica and Rene to transfer units! They were available to answer any questions I had!
Mia Bustillos
Nov 15, 2023
Endless thanks to Renee and Siera for making my move into cortland southpark terraces seamless and smooth as possible possible
Lynette Lee
Nov 15, 2023
I recently stopped in for a tour and the place is amazing! The office staff was so helpful and super friendly. I went on a tour and was sold. I cannot wait to make this place my home.
Ashley McConnell
Nov 14, 2023
We just moved to Austin from San Antonio, and I have to say that the whole Corland Southpark Terraces staff was incredibly helpful throughout the process. Just as we submitted our information the company went through a system migration and everyone was there for us, even helping to upload information or get answers fro the IT people. A very special shout out to Ciara who took and continues taking such personalized care of us. When we were moving from San Antonio on a Saturday, we had several delays due to very heavy traffic on I-35 but she reassured us that she would wait even if we arrived after closing hours. When we finally made it (just 30 minutes before 5:00!) se was so nice, offered us some refreshments and just helped us to chill. After three weeks we did have some maintenance items in our new apartment (that we love) but they were taken care of quickly. Even Manuel Vazquez, the Regional Facilities Manager came in person to take care of some of the issues! Overall I would highly recommend both the plac
Betojury
Nov 11, 2023
Apartment Ratings
Ciara was absolutely wonderful through out the move in process. She really understands what a tenant is looking for and expects to be treated. I’m so happy I get to call this place my home.
ernesto torres
Nov 4, 2023
Beautiful landscape and complex. I have been greeted with respect by staff, questions answered in a timely manner, and looking forward to moving in soon.
Shauna Robinson
Nov 2, 2023
We just moved in and the staff was great and supportive every step of the way. Ciara stayed on top of every question or concern we had. A special shout out to Manuel Vazquez the Regional Facilities Manager for personally taking care of a few issues we found in our apartment.
Alberto
Nov 1, 2023
It was a pleasure working with Cierra. I’m from out of state and that makes things bit more difficult but Cierra facilitated the process, she was attentive, kind and very professional. I greatly appreciate her going above and beyond and answering my many phone calls and emails. She understood my needs and addressed each and every one of them. I am very happy to be apart of this community! Everyone has been so welcoming.
Veronica Estrada
Oct 25, 2023
This place is laid back, quiet and beautiful. The people here are friendly and the office staff is helpful. It's close to my job, restaurants and shopping. I can walk when it's a pretty day. Coming from Michigan, this is great weather! Anything I need, they are always ready to help. This place is my home and I look forward to renewing my lease.
vandlinb
Oct 18, 2023
Apartment Ratings
Leasing agent Ciara is amazing and professional! 5 stars!
Aaron Hane
Oct 14, 2023
So excited to move in here! Renee did an amazing job helping me with the application/leasing process and answered all my questions!
Kimberly Benson
Oct 11, 2023
A big thank you to Rene for following up to make sure that the maintenance we requested was taken care of in a timely manner. Jeremiah's great work and Rene's pleasant attitude are two of the many reasons we are so glad we chose Courtland Southpark Terraces as our home. Linda and Larry Ihlo
Larry Ihlo
Sep 25, 2023
As a parent you always want to make sure that living conditions are good for your kids as they prepare to live on their own. Our work with Ciara helped us to feel confident that Cortland Southpark Terrace would be a good place for our daughter. She was very kind and professional. We appreciated all her help.
Lynden Holloway
Sep 16, 2023
It was really fun to see the different set ups for the size of apartment that I need. Ciara was so sweet and kind to talk to. She answered all my questions and made me feel important. I wanted to buy but my job sent me to Iowa. Maybe one day we will move back and this is where I will look first! Thank you , Ciara😍
Bea Holloway
Sep 16, 2023
Ciara was such a help! She responded quickly and helped me get back into my apartment when I got locked out. She was super kind as well.
Kayla Holloway
Sep 15, 2023
Great staff
Axel van der Maal
Sep 15, 2023
We have loved living here and really appreciated the girl Ciara who helped us a lot with our move. She made it super easy and fun. She was a bright young women who made us smile and was super sweet.
Jessica Brown
Sep 6, 2023
We really appreciate Ciara who has been a huge help. She listened and made us feel like we were home and appreciated. She made the move really easy.
Zach Brown (Eçhø)
Sep 6, 2023
It was really fun to see the different set ups for the size of apartment that I need. Ciara was so sweet and kind to talk to. She answered all my questions and made me feel important. I wanted to buy but I live in Iowa. Maybe one day we will move back and this is where I will look first! Thank you , Ciara😍
Bea Holloway
Sep 6, 2023
Living here has been pretty good. They keep the place clean and the pool has been a God send all summer. I always get greeted with a smile from the office staff when I go there to get iced coffee. You heard me, Cold Brew people! I’m not usually a 5 star rating kind of person but this has been one of the nicest places I’ve lived at.. so far. Lol.
Genevieve De Coro
Sep 6, 2023
This complex is in a great location right next to Southpark meadows. Office staff is very helpful I have been here a few months now and have genuinely enjoyed my time here. Would highly recommend to anyone looking for a new place.
Bryan McCulloch
Sep 6, 2023
I give Cortland's Southpark Terrace an absolute 5 stars! First off, the staff are great. Special mention goes to Phoenix and Mariel. They listened and were very responsive to resolving my needs. Maintenance was also great. Every time I had a problem with my unit, they were on it right away.
Carolina Lorenzo
Sep 6, 2023
Maintenance is always amazing! Super helpful and extremely responsive. Thank you for all your hard work!
Lindsey Stock
Sep 6, 2023
Love living here. People are friendly and the staff is always there to help. Love the pool , clean and inviting!
Stephen Wappler
Sep 6, 2023
Update: Isaiah and Ciara are so polite, and make living at the Terraces so much more enjoyable. Ciara is kind, and fast in responding to my service orders. I called her yesterday to make sure my A/C would be fixed this week, and it was fixed today!
Chris Fitzgerald
Aug 26, 2023
I have lived here for about a year now and just moved over from the Terraces to the Estates and I have really liked it! The price is exceptional considering the location, amenities, and apartment finishing. The Terraces is pool is absolutely gorgeous. Most of all, it has the best front office and maintenance staff I have interacted with in my years of leasing. Isaiah, Grace, and Sierra go above and beyond to ensure you are most comfortable at your apartment. The only reason I did not give a 5 star is because things can move really slowly at times. I'm sure this must be due to staffing or high leasing, but things tend to really crawl at times. Rest assured, however, they will get to it and make it all up.
Daniel Kure
Aug 16, 2023
Moving is always a stressful process, but Grace made everything so much smoother by being so responsive and kind. I really appreciate her patience and friendly attitude. Thanks again!
Tiffany
Aug 16, 2023
Our experience here at Cortland started off very bad but Mariel made it right!! They gave us an apartment that wasnt ready and maintenance takes a long time to come fix issues but Mariel came herself and made sure everything was done right away for us! She is honestly the best and always there for us. She made our experience way more enjoyable!!!
Vero Handal
Aug 15, 2023
We’ve had our ups and downs here since move in at Cortland because of how long maintenance takes to fix issues but Mariel Rivera always has our backs when we have complaints! She always pushes them to come the same day or same week! when we have carpet issues, the contractor comes the same day! Shes the absolute best and the best help we have at Cortland Terraces. She even comes to see the problems herself so she can report them and get the job done!!
Vero Handal
Aug 15, 2023
Grace from Administration did a great job helping us get settled in our new apartment! We are so excited!
Paola Aguirre Watkins
Aug 5, 2023
Mi experiencia ha sido maravillosa, me encanta la confortabilidad que brindan sus espacios, los apartamentos acogedores, cada zona del condominio está bien diseñada y minuciosamente cuida El personal de mantenimiento es excelente, así como el equipo de trabajo que lo dirige Agradecer a la Mariale Serrano, por ayudarnos a hacer de este un hogar, por guiarnos, por su espléndido trabajo
Leidy Alvarez Gamboa
Aug 3, 2023
I lived here for about two years or so, my unit backed to the greens pace which was lovely. The complexes exterior and landscape is well maintained and appealing. The area is quiet and has easy access to the freeways. Mariel in the management office is the star of the show and extremely helpful and accommodating. You do need to go to the office to get help because the phone is rarely answered, due to how busy they are, but if you get to the main office, you'll get the help and answers you need. Mariel was such a wonderful help throughout my lease period and during move out. I can't say enough about her other than she should be the head manager, running the show. She definitely deserves a promotion! Very hard working lady :)
Brenna Souza
Jul 31, 2023
Overall a positive experience living in this complex (Estates) They do a really good job in keeping it clean and the green areas looking nice all year round. Giving it 4 stars as maintenance takes a LONG time to get to a service request. I had a couple of hiccups with them but Mariel Serrano Rivera has been a godsend in helping me push them through. She is also really attentive when it comes to other situations around the complex and will always get things done. Thanks for everything Mariel!
Alexa Violante
Jul 28, 2023
I had some things that needed to be repaired and replaced at my apartment. Thank you Mariel Serrano Rivera for making sure my service requests were taken care of. Thank you for making my home comfortable again.
tracey thieme
Jul 25, 2023
Un excelente lugar para vivir, tranquilo y muy agradable, además cuentan con un excelente personal de trabajo, a mi me atendió personalmente la compañera Mariale Serrano y quedé muy satisfecho, me dio una muy buena atención y además es muy agradable cómo persona...
Jorge Rodriguez
Jul 24, 2023
Great service with apartment leasing agent Mariel ! She goes above and beyond making my apartment feel comfortable! Thank you !
Lauren Flores
Jul 21, 2023
Excelente servicio fe parte de Mariel- nos ayuda con todo especialmente su lenguaje.
Jose Rosas
Jul 20, 2023
We needed an internal lease transfer so we could move to Arizona, and Mariel was absolutely tremendous with helping guide us throughout the process! She was attentive, quick to respond via email (even outside of office hours) and went the extra mile to check in on us. If you are looking for a leasing manager that creates a premium experience for their guests, look no further than Mariel!
Zach Chatham
Jul 18, 2023
My experience in Cortland Southpark Estates has been a incredible experience. I would personally like to give a thank you to Mariel, she has went above and beyond in anything I’ve needed
Jon Hurlburt
Jul 16, 2023
Working with Mariel on our move has been amazing!! She’s taken care of every detail and made the process much easier and more enjoyable!
Rhonda Selanders Potter
Jul 15, 2023
Working with Mariel on our move has been amazing!! She’s taken care of every detail and gone above and beyond helping us get settled!!
Molly Potter
Jul 15, 2023
Grace is the best! Never been caught slipping. Fabulous resident service everytime.
Tobias Berger
Jul 14, 2023
Sierra was ready to help at any moment, and was more than capable to handle everything I asked.
Tobias Berger
Jul 14, 2023
Isaiah has a sweet heart with a solid hook on apartments. Nearly got me, but I live by the streets so I could never sign the lease.
Tobias Berger
Jul 14, 2023
I highly recommend cortland southpark terraces! Specially Mariel, she is amazing!!!
Stephanie Rodriguez
Jul 13, 2023
Mariel is the very best here! She made my experience just amazing!
Armando Garza
Jul 12, 2023
I lived for more than 3 years in cortland and I never had any problems, all the staff is good but Mariel is simply amazing! Thank you Mariel!!!!
German Juárez
Jul 12, 2023
I lived for more than 3 years in cortland and I never had any problems, all the staff is good but Mariel is simply amazing! Thank you Mariel!!!!
Germán Juárez
Jul 12, 2023
I was new in town so it was hard to decide where to live in the beginning, a friend recommended me cortland and it was my best decition, special thanks to Mariel who made my experience even better
Raquel Aguilar
Jul 12, 2023
My experience moving into Cortland Southpark Terraces was very stressful, it was a process that was started very last minute, but thankfully I had Grace Withers on my side. She went above and beyond to make sure I had somewhere to live. She's amazing and so helpful. I've lived here for three months, and she still goes out of her way to help me in any way that she can.
Justice Graves
Jul 12, 2023
It’s been a year and I just signed again, Mariel make great my lease experience, quick fair and easy, the place give me the peace that I need! I recommend the place and I recommend Mariel as a great leasing person on the property, go for her!!
JEY S/OFICIAL
Jul 12, 2023
We just helped my niece unload her furniture. Grace made moving in a great experience. Now to help her finish unpacking ☺️
Rachel Hernandez
Jul 11, 2023
We are looking for a place in Austin and the entire first contact experience with CST has been outstanding. From the team member that helped us set the appointment to the amazing tour by Grace, everyone has been helpful and friendly.
Jul 10, 2023
Apartments.com
I was really impressed with the home I was shown while looking with my son for college. Thank you Grace for answering all my questions!
Rachel Brezina
Jul 8, 2023
Friendly staff and prompt maintenance service! Ciara was super helpful in getting the wasp nest above my garage cleared
Cass Whiteman
Jul 7, 2023
I recently moved in at the beginning of July and the move in process was very smooth with the help of Grace Withers. She is very kind, informative and welcoming. I am looking forward to my new place in this community.
Natalie Seibel
Jul 7, 2023
Mariel is very attentive and makes sure you have a very pleasant stay at Cortland overall. We haven't had an issue in over a year and a half and we're very happy recommending Terraces for our friends and family.
Jul 6, 2023
Apartments.com
El lugar es muy tranquilo y los vecinos son respetuosos, Mariel es muy amable y nos respondió todas nuestras preguntas y aclaro todo a tiempo siempre
Jul 6, 2023
Apartments.com
Loved the experience living in cortland, the place is peaceful and clean, the staff answered all my questions and Mariel helped me fix some issues in the apartment really fast, she is very nice
Andrea EM
Jul 5, 2023
My experience in cortland was amazing! It was my first apartment in Austin and the experience was very good, all the staff is super nice specially Mariel, she was very helpful since the begging and helped me find all the special needs I was looking for in my apartment
Octavio Fierro
Jul 5, 2023
I have been living in cortland for almost 3 years, I’ve never had a major problem, just a little issue with the ac but Mariel helped me to fix it in that moment and she is always there to help with any issue.
Norma Angélica Salcido Levario
Jul 5, 2023
Mariel is very attentive and makes sure you have a very pleasant stay at Cortland overall. We haven't had an issue in over a year and a half and we're very happy recommending Terraces for our friends and family.
Alejandro Rodriguez
Jul 5, 2023
My experience in cortland was amazing! It was my first apartment in Austin and the experience was very good, all the staff is super nice specially Mariel, she was very helpful since the begging and helped me find all the special needs I was looking for in my apartment
Aron Fierro
Jul 5, 2023
Loved the experience living in cortland, the place is peaceful and clean, the staff answered all my questions and Mariel helped me fix some issues in the apartment really fast, she is very nice
Andrea Estalayo Medina
Jul 5, 2023
Al mudarme tuve unos inconvenientes, pero nada que este super equipo no pudiera solucionar, Grace Whiters, Mariel Rivero, Isaiah y Manuel han sido super amables, pacientes y siempre dispuestos a ayudar y aclarar mis dudas por insignificantes que parezcan, estos chicos son oro puro...
Irene Adler
Jul 5, 2023
Mariel was extremely helpful throughout the whole process. Always answered my questions quickly and went above and beyond to make sure everything was right!
Eli Menezes
Jun 30, 2023
Just moved in a month ago, and the experience has been really positive. Love the location and the community. The team is always available to respond over phone for any queries and the crew on property does a really good job of keeping the community safe and clean. Mariel is a rockstar who went above and beyond to complete a service request personally while the maintenance staff had other high priority tickets. Huge shout out to her! Grace & Isaiah were really helpful with the tour and overall the move in process. Maintenance could get pretty busy during summer time, so some requests may take time but during non-busy weeks the requests are addressed promptly.
Rumit Doshi
Jun 29, 2023
Grace at the front desk is incredible! She helped me so much during my time living at Cortland.
Amelia Rosenberger
Jun 28, 2023
I went into Cortland terraces to look at my third apartment that day and to be honest I was already discouraged. After going on a tour with one of the agents I was feeling much more optimistic about my options. My consultant Isaiah showed me around the property, helping me feel much more relaxed and at home. Not only that but he also made sure I felt like I would be taken care of if I leased with them. Overall a great experience!
Jun 27, 2023
Apartments.com
Mariel genuinely helps with all your concerns and offers excellent customer service.
Ivan Oliveira
Jun 27, 2023
Conveniently located near shops and target. Manuel ,Mariel , Nestor are the best.
Elienai Atanes
Jun 27, 2023
Mariel has amazing relationship with all her vendors and goes above and beyond to help anyone.
Pr. José Ivan Barbosa
Jun 27, 2023
Thanks to Cortland staff for making my emergency their priority. Thank-you to Manuel, Mariel and Phoenix for taking care of my lock situation in less than 15 minutes..
Dustin Broadus
Jun 26, 2023
Really solid management. Most everything gets done on time and they are always happy to help. Solid pricing as well, Grace is particularly excellent, def would recommend living here.
DR1488
Jun 24, 2023
Mariel Serrano Rivera . Her work is phenomenal 😁 I was so excited when she knew sign language 🤟 which was very helpful. Very close to the city 🙏
Mileinny cotto
Jun 23, 2023
I would like to express my deepest gratitude to Mariel for her exceptional assistance during my settling-in period. After facing some initial challenges, Mariel went above and beyond to ensure that everything was perfect. Her dedication, kindness, and willingness to go the extra mile left an indelible impression on me. I am truly grateful for her outstanding professionalism and exceptional customer service. I look forward to continuing to be a part of this wonderful community.
SoundAuthor
Jun 23, 2023
I must commend the staff for their unwavering commitment to maintaining a peaceful and welcoming environment. The convenience of having nearby shops has been an added bonus. I would also like to express my deepest gratitude to Mariel for her exceptional assistance during my settling-in period. After facing some initial challenges, Mariel went above and beyond to ensure that everything was perfect. Her dedication, kindness, and willingness to go the extra mile left an indelible impression on me. I am truly grateful for her outstanding professionalism and exceptional customer service. I look forward to continuing to be a part of this wonderful community.
Sound Author
Jun 23, 2023
Loved my experience living here in this community. The staff always had great customer service and the amenities were amazing. Also not to mention being so close to all the shops in southpark meadows.
Isaiah Pena
Jun 23, 2023
This community is great. I enjoy getting coffee at The Terraces and having great conversations with Grace. She always greets me by name and knows how to make sure eveeryone is taken care of before she goes back to her desk. I would definitely reccomend this community to anyone looking for a new apartment
Mathew Martinez
Jun 23, 2023
Loved living here! The place is very quiet and calm, neighbors respect each other and the staff is amazing, specially Mariel who was always in the best disposition to help with everything!
Paulina Fierro
Jun 23, 2023
I would like to express my deepest gratitude to Mariel for her exceptional assistance during my settling-in period. After facing some initial challenges, Mariel went above and beyond to ensure that everything was perfect. Her dedication, kindness, and willingness to go the extra mile left an indelible impression on me. I am truly grateful for her outstanding professionalism and exceptional customer service. I look forward to continuing to be a part of this wonderful community.
SoundAether
Jun 23, 2023
Leo is a beast! We really appreciate the quick service and thoughtful help any time we have a maintenance request. Keep up the great work
Sam Dudenhoeffer
Jun 20, 2023
I lived for a short period of time at estates and loved living there, specially Mariel made me feel at home since day one, highly recommended!
Salma De La O
Jun 20, 2023
Grace was such a big help! Best leasing consultant I could’ve asked for :D Moved to Austin from Chicago and the Cortland staff couldn’t have been more attentive and urgent with all of my questions and documentation processing on their end. Unit looked just like the virtual tours, great price for the location in Austin and also the quality of the unit. If you have your statements and income information ready to go and check your email/texts frequently, you could be moved in to your new home very quickly!
Jun 19, 2023
Apartments.com
The place is very clean and calm, neighbors respect each other and Mariel is always amazing, she is patient and explains everything and she is always there to solve every problem fast and right. Manuel, Leo and Nestor are amazing to!
Paulina Fierro
Jun 19, 2023
Excellent apartments and excellent service specially from Mariel who helped us to find our new home.
Edgar Gonzalez
Jun 19, 2023
Mariel is very attentive and makes sure you have a very pleasant stay at Cortland overall. We haven't had an issue in over a year and a half and we're very happy recommending Terraces for our friends and family.
Alex Rodriguez
Jun 19, 2023
Grace and Isaiah are the absolute best here!! Big shoutout to them for making this living experience one of the best <3
Leanne Michelle
Jun 16, 2023
Grace and Isaiah are such wonderful leasing agents. If you’re looking for a place where you know the team is going to look out for you, it’s this one for sure. No matter what the problem is, those two are always on the case to make your experience the best it can be. My partner and I have loved this place and everyone working here! The four stars is only for how long maintenance can take to get to you and for people not leashing their dogs. The leasing office also can be hard to reach on the phone, so definitely go in person if your questions/needs are urgent! Thank you to Grace and Isaiah and everyone at CSPT for making this complex feel like a home <3
Leanne Kuhn
Jun 16, 2023
Very beautiful apartments you can really relax there when you go into your apartment and forget about your problems ... thank you very much! Grace Withers !!
Sharaf Zaidullokhonov
Jun 9, 2023
Welcomed with warmth and hospitality from day one. The entire staff has been wonderful, always going above and beyond. I wanted to specifically acknowledge Grace for her outstanding support. It is evident that she takes pride in her work and genuinely cares about the well-being of the residents.
Jun 9, 2023
Apartments.com
The apartments been great Ms Grace always help goes above n behind to help us no matter 5 stars she should run her own apartments soon
royal folarin
Jun 8, 2023
very good customer service and very helpful and quick process thank you viri ybarra and grace withers thank you so much
Yasir M
May 27, 2023
This is the best service I ever had there customer service is really good thank you soo much grace wither and Viridiana Ybarra very helpful and guided me the right way and everything was smooth and quick thank you again Viridiana Ybarra and grace wither
Abe2 hott
May 27, 2023
The community is very chill. Close to a great shopping center. The office team is respectful, and are very welcoming. I like to study in the terrace leasing office because they have chai lattes. The pools are gorgeous. So far I’ve really enjoyed living here.
May 26, 2023
Apartments.com
The community is very chill. Close to a great shopping center. The office team is respectful, and are very welcoming. I like to study in the terrace leasing office because they have chai lattes. The pools are gorgeous. So far I’ve really enjoyed living here.
May 26, 2023
I love living here. It’s clean and my neighbors are so sweet. The swimming pool is huge, I swim all the time. It’s very modern and cozy, I barely ever have a bug problem.
Chip Hopper
May 24, 2023
I want to thank the Southpark terrace team for being so responsive and attentive to any issues. Grace Withers has always gone above and beyond to assist any residents, her work ethic and infectious smile is second to none! Very happy to be a resident here at this great community.
Alberto Castro
May 19, 2023
Love these apartments. Best staff. Best maintenance team I’ve experienced. The gym is always clean, never had a bad neighbor and the best part is the apartments are very dog friendly. Grace and the team have been tremendous. Grace is one of the apartment managers and she is always there to help, she has great energy, and always attending to our needs if we have any problems with the apartment. You will see me around for next year. I will definitely be renewing my lease
Jermaine Williams
May 2, 2023
These apartments are great! Been here going on 3 years and they have all the amenities you need. The management team works hard and is always there for your service. They have fun events to go to so we can connect as community.
jermaine williams
May 2, 2023