I am happy to have found this complex to call home. from the moment we toured with Renee we knew we found the perfect place. we love our apartment and the entire front office team. highly recommend this complex.
Jul 3, 2024
Apartments.com
I've been living in this apartment community for a while now, and I have to say, the maintenance team is exceptional! Joe is always prompt in responding to requests and ensure that any issues are fixed quickly and efficiently. The staff is friendly and professional, and they go above and beyond to make sure that residents are comfortable and happy. Whether it's a minor repair or a major fix, they handle everything with care and expertise. I'm really grateful for their hard work and dedication. Highly recommend!
Jul 3, 2024
I've been living in this apartment community for a while now, and I have to say, the maintenance team is exceptional! Joe is always prompt in responding to requests and ensure that any issues are fixed quickly and efficiently. The staff is friendly and professional, and they go above and beyond to make sure that residents are comfortable and happy. Whether it's a minor repair or a major fix, they handle everything with care and expertise. I'm really grateful for their hard work and dedication. Highly recommend!
Jul 3, 2024
Apartments.com
I am happy to have found this complex to call home. from the moment we toured with Renee we knew we found the perfect place. we love our apartment and the entire front office team. highly recommend this complex.
Jul 3, 2024
Renee has been a huge help and quick to respond whenever I need anything. Thanks for making my time here a good experience
Armond Bradley
Jul 2, 2024
I chose Cortland mainly based on the safety reviews. Since my move in, I have noticed how quickly the office staff checks up and how pleasant everyone has been as well as how the maintenance crew responds quickly to service requests and general care in the complex. I have been very happy and have felt much safer here during the few months that I’ve been here than in the last couple years in my last couple apartments. I felt safe enough to have my motorcycle out, and when someone did decide to hop the fence and take it, the neighbors quickly called it in to the cops and someone from Cortland staff found the bike just a few days later. I know they were just doing their job, but all of these things mean a lot to me as a resident. I have had no issues with noise or packages being taken, and have already experienced neighborly community. Just wanna say thanks for being the first place I’ve actually called home since moving to Austin!
Jul 1, 2024
I chose Cortland mainly based on the safety reviews. Since my move in, I have noticed how quickly the office staff checks up and how pleasant everyone has been as well as how the maintenance crew responds quickly to service requests and general care in the complex. I have been very happy and have felt much safer here during the few months that I’ve been here than in the last couple years in my last couple apartments. I felt safe enough to have my motorcycle out, and when someone did decide to hop the fence and take it, the neighbors quickly called it in to the cops and someone from Cortland staff found the bike just a few days later. I know they were just doing their job, but all of these things mean a lot to me as a resident. I have had no issues with noise or packages being taken, and have already experienced neighborly community. Just wanna say thanks for being the first place I’ve actually called home since moving to Austin!
Jul 1, 2024
Apartments.com
Me gustan mucho estos apartamentos, muy seguros y relajados. Excelente servicio también, cada vez que informamos que algo en nuestro apartamento se rompió, envían técnicos de reparación rápidamente (generalmente en uno o dos días). También está este trabajador llamado Néstor que es realmente simpático, servicial y agradable.
Sergio Dias
Jun 30, 2024
Today's Pool Party was Amazing!!!
jbeaty24
Jun 29, 2024
This is great place
Jose Borges
Jun 29, 2024
Joe exemplifies what excellent customer service should be. Whenever there's an issue in my apartment, whether it's a leaky faucet or a malfunctioning appliance, Joe is quick to respond and resolve the problem. His knowledge and skills are evident in how swiftly he diagnoses issues and implements effective solutions.
Elisa Long
Jun 26, 2024
Thank you to Joe and the maintenance staff for being very helpful and responsive!
Jennifer Martinez
Jun 26, 2024
I would like to say thank you to Joe! Your thorough maintenance expertise is greatly appreciated.
Anissa Cerda
Jun 25, 2024
I recently visited South Park Terraces and was impressed with the quality of the Staff! Brian was kind and welcoming, The community is well maintained and the maintenance staff is incredibly helpful!
Ashley Watkins
Jun 25, 2024
Never had a problem with this place, any small inconvenience was quickly taken care of.
Kyle L
Jun 21, 2024
Brian worked with my husband and I in getting the perfect apartment just for us! Brian even made sure that I got a raised toilet to meet my disability without a problem; as well as making the process so easy in order for us to get the apartment!!! When we asked at other apartment complex about raising the toilet,we were told NO, WE CAN'T DO THAT! THE GOOD LORD kept reassuring me this was Our place to live!!! AND I THANK GOD AND BRIAN FOR IT!!! GOD BLESS YOU BRIAN!!!
Charla Gayle
Jun 7, 2024
Hands-down one of the best properties I have ever lived on! Brian and his team are amazing! The maintenance staff does a great job keeping the community nice and clean and the residence are the best! Definitely recommend 10 out of 10!!!
Ryan Santiago
May 16, 2024
I love this place! The office staff and maintenance are very helpful and responsive. The property is beautiful and well taken care of!
Darcy Gutierrez
May 16, 2024
Maintenance team has been courteous and friendly when called upon for assistance. Fun and friendly staff
Iris Phipps
May 15, 2024
Maintenance is always helpful and the grounds are beautiful! Happy resident!
Ceceby
May 15, 2024
Maintenance is wonderful. My work gets done quickly.
Cristian Paíz
May 15, 2024
Nice community and very helpful staff!
Beatriz Jensen
Apr 29, 2024
The new Cortland management is really trying to bring the community together, any service requests are handled immediately, great contact from the leasing office.
Victor Nava
Apr 29, 2024
I was bribed with food to post this review , all jokes aside I can honestly say any issues I’ve had were fixed within a 24 hr time frame the staff response is probably the best I’ve ever had from an apt complex. Example my ac went out overnight apt was at 85 degrees put in the ticket at 2am it was fixed by 9am next day , location is in a great spot behind South Park meadow , always having food trucks and events for the community which is awesome and much appreciated. I don’t have much I can complain about cause any issues I’ve come across have been address almost immediately
Eric espi
Apr 29, 2024
Being here for several years. Love the place and location
Christopher Romero
Apr 29, 2024
Since Brian came in, everything has improved A LOT! Both, Renee and Brian are always with a smile and glad to help, with any request we might have! We are extremely happy to have decided to stay here and enjoy the community!
Maria V Santillan Cordov
Apr 24, 2024
My fiancé and I are moving here in July. So far we are very impressed with the customer service we’ve received during the application process. Everyone is very kind and we’re super excited to call this place our home!!! We’ve worked specifically with Renee and she has been incredibly helpful and kind to us. :)
Camaryn Carter
Apr 24, 2024
So professional and efficient. Our lease signing was super easy and all of the staff are really helpful.
Valerie King
Apr 24, 2024
He was Amazing! Able to come back to fix problem. Miguel did not leave until done! Woohoo!
Gisela Delgado
Apr 12, 2024
Love my apartment! The front office staff has changed in the time of my stay here, but it's been for the better. Brian and Renee have been so helpful and Miguel the maintenance man came to take care of my workorder was kind and quick! The events we have monthly have been fun and have allowed me and my kids to make friends in the complex. Thank you to the whole staff for your hard work.
Mar 25, 2024
I’m happy to call Cortland my home. I’m the past few months there have been great changes like resident events and food trucks. The new staff in the office is friendly and helpful and go out of their way to help. Thank you to everyone in the office and to maintenance for everything you do for us.
Mar 25, 2024
Love my apartment! The front office staff has changed in the time of my stay here, but it's been for the better. Brian and Renee have been so helpful and Miguel the maintenance man came to take care of my workorder was kind and quick! The events we have monthly have been fun and have allowed me and my kids to make friends in the complex. Thank you to the whole staff for your hard work.
Mar 25, 2024
Apartments.com
I’m happy to call Cortland my home. I’m the past few months there have been great changes like resident events and food trucks. The new staff in the office is friendly and helpful and go out of their way to help. Thank you to everyone in the office and to maintenance for everything you do for us.
Mar 25, 2024
Apartments.com
lived here for a few years and I just renewed my lease. Why? Because I love my apartment and this complex. We have monthly events now, food trucks, and front office staff are always willing to help. The maintenance tech that took care of my work order was friendly and helpful. The office staff has changed for the better which is why I recommend this complex to everybody.
Anonymous
Mar 22, 2024
Apartment Ratings
I have lived here for 5 years and things have changed so much since the new management of Renee and Brian have been here. There are so many resident parties, my service tickets are closed super fast and they are always so helpful! I’m happy to say Cortland is my home!
Mar 21, 2024
I have lived here for 5 years and things have changed so much since the new management of Renee and Brian have been here. There are so many resident parties, my service tickets are closed super fast and they are always so helpful! I’m happy to say Cortland is my home!
Mar 21, 2024
Apartments.com
I’ve been here for five years. Renee and brain are so helpful when there’s any problems in the property or the apartment that need to be addressed they get on it as quickly as they can. cortland is in great place to live and be able to call it home
smiley c
Mar 18, 2024
I have lived here for 5 years and things have changed so much since the new management of Renee and Brian have been here. There are so many resident parties, my service tickets are closed super fast and they are always so helpful! I’m happy to say Cortland is my home!
Jessica Long
Mar 18, 2024
I was very impressed by the property and staff during my tour. Ciara Holloway was super friendly, professional and excellent at answering my questions.
RJ Castillo
Mar 16, 2024
Located in a great spot walking distance to many locations. Very dog friendly. Management team is quick to respond and hosts many community events.
Malachi Logan
Mar 15, 2024
Really love the new place. Being right behind South Park meadows feels like an extension of the amenities. Huge gym including peloton bikes. My kids like the perpetual climbing wall in the outside gym area. Nice clean pool. Management is very helpful and quick to address any of our needs. When I get up in the morning I can have coffee on my balcony and view nature. Watched a couple deer passing by the other day. Definitely found a good spot.
Dan Flanigan
Mar 15, 2024
Jessica's tour along with the amenities is what sold me on this spot
Cam Coleman
Mar 14, 2024
Jessica has been lovely to work with! She really sold us on the property and has been great at answering all of our questions. Sad to hear that she will be moving out of the state, but I’m glad to be working with her for the time being and can’t wait to move in!
Troy Hernandez
Mar 5, 2024
Ciara was amazing. She was very attentive, sweet, and caring.
Corbin Raeford
Mar 2, 2024
This place is absolutely beautiful and the service is fantastic. Ciara you are so well informed about the property and very professional with an amazing personality. Thank you so much for touring us!
Paul Winters
Mar 2, 2024
Lived here for 4 years and overall had a great experience. New management came in recently and really made a difference with cultivating community events and making an effort to get to know the residents. I also want to give a shout out to the maintenance team as well. They have always been polite and super responsive. Like every apartment complex there are mishaps but overall I enjoyed living here and have witnessed a lot of improvements.
Alex Wells
Feb 29, 2024
Lovely complex & super close to everything! Also near the bus stop that brings you right to the downtown Austin!
jarrid cornell
Feb 20, 2024
The property is beautiful ❤️ Ciara was very inviting and professional Showed us the different floor plans and explained each in detail I look forward to calling Cortland Southpark Terraces home
Keisha Weatherspoon
Feb 17, 2024
Nice community and I love that Southpark Meadows shopping center is next door. Brian and staff were very welcoming and informative. Big Plus! Thank you Brian for all your patience and help!
Neli Murcia
Feb 13, 2024
Excellent tour by Ciara! We loved the property!!
Taruna Ahuja
Feb 13, 2024
Ciara was so helpful every step of the way! She made the application process so easy. My apartment is perfect. 5/5 stars!
nathan
Feb 13, 2024
This was by far the easiest and fastest process I've gone through for getting an apartment, and Jessica was a great guide! We were even able to easily update paperwork when I ended up needing to add another pet. All the info for utilities was sent way in advance, meaning I could move in the day I got my keys, and I was shown around and given a map for where important stuff was, like my mailbox, the dog parks, etc. Thanks, y'all!
Kendrick Green
Feb 12, 2024
Ciara was super helpful with the tour and informing me all about the apartment’s features and surrounding areas. Maintenance has been amazing with their prompt responses with my service requests. I gave 4 stars because there were several things that needed fixing when I moved in and they should’ve been fixed before I moved in. Also, few of my items have gone missing during move-in when the uhaul truck was left unattended for a moment while my friends and I were moving my stuff up to the unit. I think the apartment should install security cameras all around the complex to prevent theft.
Blue Fairy
Feb 9, 2024
My wife and I love living here. The community is gated and safe. We love having a gym and coffee bar right on site. The maintenance of the grass is kept up with the community feels new and the pools and grill area feels very luxurious. Highly recommend.
Caleb Watkins
Feb 7, 2024
Ciara is a doll! She makes everything better. The homestyles are amazing. We look forward to becoming residents.
ty price
Jan 31, 2024
Very nice community with a great team!!!!! Highly recommended
Xavier Gutierrez
Jan 30, 2024
The office staff is amazing! They are sweet and always have a answer to questions.
Adriana Gutierrez
Jan 30, 2024
Great community and well maintained. Awesome staff, always very helpful and friendly!
Nency Reza
Jan 30, 2024
I’ve liked living at Cortland thus far, i’d recommend these apartments to anyone. Location is great.
Kaitlyn Hunter
Jan 29, 2024
Ciara was wonderful and very helpful.
Elissa Martis
Jan 27, 2024
I’ve had a really great experience living here. Ciara has been so helpful whenever I have questions. The staff is always very welcoming and friendly.
Cole
Jan 24, 2024
Ciara made the process of switching to another Cortland property very easy. The property is very clean and well kept up. Highly recommended.
Anna Brown
Jan 23, 2024
This review is for Jessica Alberto specifically, she was our tour guide and did a phenomenal job showing us around. She was very personable which made this process easier. She very clearly listened to what we wanted and asked us our top 3 must haves. It was nice for her to give us options based on this and continue to cater to our needs. As a result we signed our lease same day and canceled our other tours!
Portia Lyons
Jan 23, 2024
Jessica was amazing! I was moving from New Jersey and she made the whole process much easier. She gave me a thorough walkthrough on video of the apartment, showed me the whole community on, and showed me different areas I can let my dog out that's convenient which was very important to me. I wouldn't have felt comfortable moving without seeing the place first without her. Also she made the move in process seamless.
Jordan Mamroud
Jan 10, 2024
As a visually impaired person, I am very much interested in living here and the property looks extremely nice. There’s a lot of stuff around here that I would be able to walk to as well
Midnight Joker
Jan 8, 2024
Jessica was so great to work with! Seamless from tour to key in hand!
Monica Chagoya
Jan 4, 2024
Jessica was so great to work with! Seamless from tour to key on hand!
Monica Chagoya
Jan 3, 2024
Awesome place to live and nice gated community
Caleb Watkins
Dec 27, 2023
Wonderful and informative tour. The pictures shown on their websites are definitely a 1 to 1 with the real life thing! Jessica and Renee were polite and and patient, answering any and all questions I had.
Curtis Sanders
Dec 27, 2023
The staff was professional and courteous. Always makes me feel welcomed. Thank you for the great service and hospitality.
Christopher Perez
Dec 19, 2023
Just moved into these apartments and I’m loving it thus far. Good management team and it feels like home. I would highly recommend!
denzel doctor
Dec 19, 2023
Jessica was a treasure! She showed us not only the model apartment, but also the location of our new building. She actually showed us the walkway to where we should park our truck when it comes time to unload. Finally, she showed us the new pool, which we actually overlook! Jessica was so helpful!
Traci Cullins-Clark
Dec 19, 2023
Had an amazing experience living here and the front office is super friendly and accommodating! Will miss this place
Henri Staley
Nov 29, 2023
This place is awesome! They are 🔝
Saidafzal Saidkarimov
Nov 21, 2023
Ciara was great! The complex was beautiful and Ciara made the tour so enjoyable!
Christine Perez
Nov 17, 2023
I am thankful for Renee and how she always helpes me. Every time we come into the office she always has the best personality and is always willing to help even when the office is very busy. I am thankful to her for going out of her way to help me understand my lease and rent charges. She is the best asset to the office and we want to thank her.
Adrianna Perez
Nov 15, 2023
I was not very thrilled for the application process but Ciara & Renee have been amazing! They have both made it smooth and easy for me, made me feel welcome and answered every one of my million questions! So excited to move in!!
Elayne Ruiz
Nov 15, 2023
I had a great experience working with Jessica and Rene to transfer units! They were available to answer any questions I had!
Mia Bustillos
Nov 15, 2023
Endless thanks to Renee and Siera for making my move into cortland southpark terraces seamless and smooth as possible possible
Lynette Lee
Nov 15, 2023
I recently stopped in for a tour and the place is amazing! The office staff was so helpful and super friendly. I went on a tour and was sold. I cannot wait to make this place my home.
Ashley McConnell
Nov 14, 2023
We just moved to Austin from San Antonio, and I have to say that the whole Corland Southpark Terraces staff was incredibly helpful throughout the process. Just as we submitted our information the company went through a system migration and everyone was there for us, even helping to upload information or get answers fro the IT people. A very special shout out to Ciara who took and continues taking such personalized care of us. When we were moving from San Antonio on a Saturday, we had several delays due to very heavy traffic on I-35 but she reassured us that she would wait even if we arrived after closing hours. When we finally made it (just 30 minutes before 5:00!) se was so nice, offered us some refreshments and just helped us to chill. After three weeks we did have some maintenance items in our new apartment (that we love) but they were taken care of quickly. Even Manuel Vazquez, the Regional Facilities Manager came in person to take care of some of the issues! Overall I would highly recommend both the plac
Betojury
Nov 11, 2023
Apartment Ratings
Ciara was absolutely wonderful through out the move in process. She really understands what a tenant is looking for and expects to be treated. I’m so happy I get to call this place my home.
ernesto torres
Nov 4, 2023
Beautiful landscape and complex. I have been greeted with respect by staff, questions answered in a timely manner, and looking forward to moving in soon.
Shauna Robinson
Nov 2, 2023
We just moved in and the staff was great and supportive every step of the way. Ciara stayed on top of every question or concern we had. A special shout out to Manuel Vazquez the Regional Facilities Manager for personally taking care of a few issues we found in our apartment.
Alberto
Nov 1, 2023
It was a pleasure working with Cierra. I’m from out of state and that makes things bit more difficult but Cierra facilitated the process, she was attentive, kind and very professional. I greatly appreciate her going above and beyond and answering my many phone calls and emails. She understood my needs and addressed each and every one of them. I am very happy to be apart of this community! Everyone has been so welcoming.
Veronica Estrada
Oct 25, 2023
This place is laid back, quiet and beautiful. The people here are friendly and the office staff is helpful. It's close to my job, restaurants and shopping. I can walk when it's a pretty day. Coming from Michigan, this is great weather! Anything I need, they are always ready to help. This place is my home and I look forward to renewing my lease.
vandlinb
Oct 18, 2023
Apartment Ratings
Leasing agent Ciara is amazing and professional! 5 stars!
Aaron Hane
Oct 14, 2023
So excited to move in here! Renee did an amazing job helping me with the application/leasing process and answered all my questions!
Kimberly Benson
Oct 11, 2023
A big thank you to Rene for following up to make sure that the maintenance we requested was taken care of in a timely manner. Jeremiah's great work and Rene's pleasant attitude are two of the many reasons we are so glad we chose Courtland Southpark Terraces as our home. Linda and Larry Ihlo
Larry Ihlo
Sep 25, 2023
As a parent you always want to make sure that living conditions are good for your kids as they prepare to live on their own. Our work with Ciara helped us to feel confident that Cortland Southpark Terrace would be a good place for our daughter. She was very kind and professional. We appreciated all her help.
Lynden Holloway
Sep 16, 2023
It was really fun to see the different set ups for the size of apartment that I need. Ciara was so sweet and kind to talk to. She answered all my questions and made me feel important. I wanted to buy but my job sent me to Iowa. Maybe one day we will move back and this is where I will look first! Thank you , Ciara😍
Bea Holloway
Sep 16, 2023
Ciara was such a help! She responded quickly and helped me get back into my apartment when I got locked out. She was super kind as well.
Kayla Holloway
Sep 15, 2023
Great staff
Axel van der Maal
Sep 15, 2023
We have loved living here and really appreciated the girl Ciara who helped us a lot with our move. She made it super easy and fun. She was a bright young women who made us smile and was super sweet.
Jessica Brown
Sep 6, 2023
We really appreciate Ciara who has been a huge help. She listened and made us feel like we were home and appreciated. She made the move really easy.
Zach Brown (Eçhø)
Sep 6, 2023
It was really fun to see the different set ups for the size of apartment that I need. Ciara was so sweet and kind to talk to. She answered all my questions and made me feel important. I wanted to buy but I live in Iowa. Maybe one day we will move back and this is where I will look first! Thank you , Ciara😍
Bea Holloway
Sep 6, 2023
Living here has been pretty good. They keep the place clean and the pool has been a God send all summer. I always get greeted with a smile from the office staff when I go there to get iced coffee. You heard me, Cold Brew people! I’m not usually a 5 star rating kind of person but this has been one of the nicest places I’ve lived at.. so far. Lol.
Genevieve De Coro
Sep 6, 2023
This complex is in a great location right next to Southpark meadows. Office staff is very helpful I have been here a few months now and have genuinely enjoyed my time here. Would highly recommend to anyone looking for a new place.
Bryan McCulloch
Sep 6, 2023
I give Cortland's Southpark Terrace an absolute 5 stars! First off, the staff are great. Special mention goes to Phoenix and Mariel. They listened and were very responsive to resolving my needs. Maintenance was also great. Every time I had a problem with my unit, they were on it right away.
Carolina Lorenzo
Sep 6, 2023
Maintenance is always amazing! Super helpful and extremely responsive. Thank you for all your hard work!
Lindsey Stock
Sep 6, 2023
Love living here. People are friendly and the staff is always there to help. Love the pool , clean and inviting!
Stephen Wappler
Sep 6, 2023
Update: Isaiah and Ciara are so polite, and make living at the Terraces so much more enjoyable. Ciara is kind, and fast in responding to my service orders. I called her yesterday to make sure my A/C would be fixed this week, and it was fixed today!
Chris Fitzgerald
Aug 26, 2023
I have lived here for about a year now and just moved over from the Terraces to the Estates and I have really liked it! The price is exceptional considering the location, amenities, and apartment finishing. The Terraces is pool is absolutely gorgeous. Most of all, it has the best front office and maintenance staff I have interacted with in my years of leasing. Isaiah, Grace, and Sierra go above and beyond to ensure you are most comfortable at your apartment. The only reason I did not give a 5 star is because things can move really slowly at times. I'm sure this must be due to staffing or high leasing, but things tend to really crawl at times. Rest assured, however, they will get to it and make it all up.
Daniel Kure
Aug 16, 2023
Moving is always a stressful process, but Grace made everything so much smoother by being so responsive and kind. I really appreciate her patience and friendly attitude. Thanks again!
Tiffany
Aug 16, 2023
Our experience here at Cortland started off very bad but Mariel made it right!! They gave us an apartment that wasnt ready and maintenance takes a long time to come fix issues but Mariel came herself and made sure everything was done right away for us! She is honestly the best and always there for us. She made our experience way more enjoyable!!!
Vero Handal
Aug 15, 2023
We’ve had our ups and downs here since move in at Cortland because of how long maintenance takes to fix issues but Mariel Rivera always has our backs when we have complaints! She always pushes them to come the same day or same week! when we have carpet issues, the contractor comes the same day! Shes the absolute best and the best help we have at Cortland Terraces. She even comes to see the problems herself so she can report them and get the job done!!
Vero Handal
Aug 15, 2023
Grace from Administration did a great job helping us get settled in our new apartment! We are so excited!
Paola Aguirre Watkins
Aug 5, 2023
Mi experiencia ha sido maravillosa, me encanta la confortabilidad que brindan sus espacios, los apartamentos acogedores, cada zona del condominio está bien diseñada y minuciosamente cuida El personal de mantenimiento es excelente, así como el equipo de trabajo que lo dirige Agradecer a la Mariale Serrano, por ayudarnos a hacer de este un hogar, por guiarnos, por su espléndido trabajo
Leidy Alvarez Gamboa
Aug 3, 2023
I lived here for about two years or so, my unit backed to the greens pace which was lovely. The complexes exterior and landscape is well maintained and appealing. The area is quiet and has easy access to the freeways. Mariel in the management office is the star of the show and extremely helpful and accommodating. You do need to go to the office to get help because the phone is rarely answered, due to how busy they are, but if you get to the main office, you'll get the help and answers you need. Mariel was such a wonderful help throughout my lease period and during move out. I can't say enough about her other than she should be the head manager, running the show. She definitely deserves a promotion! Very hard working lady :)
Brenna Souza
Jul 31, 2023
Overall a positive experience living in this complex (Estates) They do a really good job in keeping it clean and the green areas looking nice all year round. Giving it 4 stars as maintenance takes a LONG time to get to a service request. I had a couple of hiccups with them but Mariel Serrano Rivera has been a godsend in helping me push them through. She is also really attentive when it comes to other situations around the complex and will always get things done. Thanks for everything Mariel!
Alexa Violante
Jul 28, 2023
I had some things that needed to be repaired and replaced at my apartment. Thank you Mariel Serrano Rivera for making sure my service requests were taken care of. Thank you for making my home comfortable again.
tracey thieme
Jul 25, 2023
Un excelente lugar para vivir, tranquilo y muy agradable, además cuentan con un excelente personal de trabajo, a mi me atendió personalmente la compañera Mariale Serrano y quedé muy satisfecho, me dio una muy buena atención y además es muy agradable cómo persona...
Jorge Rodriguez
Jul 24, 2023
Great service with apartment leasing agent Mariel ! She goes above and beyond making my apartment feel comfortable! Thank you !
Lauren Flores
Jul 21, 2023
Excelente servicio fe parte de Mariel- nos ayuda con todo especialmente su lenguaje.
Jose Rosas
Jul 20, 2023
We needed an internal lease transfer so we could move to Arizona, and Mariel was absolutely tremendous with helping guide us throughout the process! She was attentive, quick to respond via email (even outside of office hours) and went the extra mile to check in on us. If you are looking for a leasing manager that creates a premium experience for their guests, look no further than Mariel!
Zach Chatham
Jul 18, 2023
My experience in Cortland Southpark Estates has been a incredible experience. I would personally like to give a thank you to Mariel, she has went above and beyond in anything I’ve needed
Jon Hurlburt
Jul 16, 2023
Working with Mariel on our move has been amazing!! She’s taken care of every detail and made the process much easier and more enjoyable!
Rhonda Selanders Potter
Jul 15, 2023
Working with Mariel on our move has been amazing!! She’s taken care of every detail and gone above and beyond helping us get settled!!
Molly Potter
Jul 15, 2023
Grace is the best! Never been caught slipping. Fabulous resident service everytime.
Tobias Berger
Jul 14, 2023
Sierra was ready to help at any moment, and was more than capable to handle everything I asked.
Tobias Berger
Jul 14, 2023
Isaiah has a sweet heart with a solid hook on apartments. Nearly got me, but I live by the streets so I could never sign the lease.
Tobias Berger
Jul 14, 2023
I highly recommend cortland southpark terraces! Specially Mariel, she is amazing!!!
Stephanie Rodriguez
Jul 13, 2023
Mariel is the very best here! She made my experience just amazing!
Armando Garza
Jul 12, 2023
I lived for more than 3 years in cortland and I never had any problems, all the staff is good but Mariel is simply amazing! Thank you Mariel!!!!
German Juárez
Jul 12, 2023
I lived for more than 3 years in cortland and I never had any problems, all the staff is good but Mariel is simply amazing! Thank you Mariel!!!!
Germán Juárez
Jul 12, 2023
I was new in town so it was hard to decide where to live in the beginning, a friend recommended me cortland and it was my best decition, special thanks to Mariel who made my experience even better
Raquel Aguilar
Jul 12, 2023
My experience moving into Cortland Southpark Terraces was very stressful, it was a process that was started very last minute, but thankfully I had Grace Withers on my side. She went above and beyond to make sure I had somewhere to live. She's amazing and so helpful. I've lived here for three months, and she still goes out of her way to help me in any way that she can.
Justice Graves
Jul 12, 2023
It’s been a year and I just signed again, Mariel make great my lease experience, quick fair and easy, the place give me the peace that I need! I recommend the place and I recommend Mariel as a great leasing person on the property, go for her!!
JEY S/OFICIAL
Jul 12, 2023
We just helped my niece unload her furniture. Grace made moving in a great experience. Now to help her finish unpacking ☺️
Rachel Hernandez
Jul 11, 2023
We are looking for a place in Austin and the entire first contact experience with CST has been outstanding. From the team member that helped us set the appointment to the amazing tour by Grace, everyone has been helpful and friendly.
Jul 10, 2023
Apartments.com
I was really impressed with the home I was shown while looking with my son for college. Thank you Grace for answering all my questions!
Rachel Brezina
Jul 8, 2023
Friendly staff and prompt maintenance service! Ciara was super helpful in getting the wasp nest above my garage cleared
Cass Whiteman
Jul 7, 2023
I recently moved in at the beginning of July and the move in process was very smooth with the help of Grace Withers. She is very kind, informative and welcoming. I am looking forward to my new place in this community.
Natalie Seibel
Jul 7, 2023
Mariel is very attentive and makes sure you have a very pleasant stay at Cortland overall. We haven't had an issue in over a year and a half and we're very happy recommending Terraces for our friends and family.
Jul 6, 2023
Apartments.com
El lugar es muy tranquilo y los vecinos son respetuosos, Mariel es muy amable y nos respondió todas nuestras preguntas y aclaro todo a tiempo siempre
Jul 6, 2023
Apartments.com
Loved the experience living in cortland, the place is peaceful and clean, the staff answered all my questions and Mariel helped me fix some issues in the apartment really fast, she is very nice
Andrea EM
Jul 5, 2023
My experience in cortland was amazing! It was my first apartment in Austin and the experience was very good, all the staff is super nice specially Mariel, she was very helpful since the begging and helped me find all the special needs I was looking for in my apartment
Octavio Fierro
Jul 5, 2023
I have been living in cortland for almost 3 years, I’ve never had a major problem, just a little issue with the ac but Mariel helped me to fix it in that moment and she is always there to help with any issue.
Norma Angélica Salcido Levario
Jul 5, 2023
Mariel is very attentive and makes sure you have a very pleasant stay at Cortland overall. We haven't had an issue in over a year and a half and we're very happy recommending Terraces for our friends and family.
Alejandro Rodriguez
Jul 5, 2023
My experience in cortland was amazing! It was my first apartment in Austin and the experience was very good, all the staff is super nice specially Mariel, she was very helpful since the begging and helped me find all the special needs I was looking for in my apartment
Aron Fierro
Jul 5, 2023
Loved the experience living in cortland, the place is peaceful and clean, the staff answered all my questions and Mariel helped me fix some issues in the apartment really fast, she is very nice
Andrea Estalayo Medina
Jul 5, 2023
Al mudarme tuve unos inconvenientes, pero nada que este super equipo no pudiera solucionar, Grace Whiters, Mariel Rivero, Isaiah y Manuel han sido super amables, pacientes y siempre dispuestos a ayudar y aclarar mis dudas por insignificantes que parezcan, estos chicos son oro puro...
Irene Adler
Jul 5, 2023
Mariel was extremely helpful throughout the whole process. Always answered my questions quickly and went above and beyond to make sure everything was right!
Eli Menezes
Jun 30, 2023
Just moved in a month ago, and the experience has been really positive. Love the location and the community. The team is always available to respond over phone for any queries and the crew on property does a really good job of keeping the community safe and clean. Mariel is a rockstar who went above and beyond to complete a service request personally while the maintenance staff had other high priority tickets. Huge shout out to her! Grace & Isaiah were really helpful with the tour and overall the move in process. Maintenance could get pretty busy during summer time, so some requests may take time but during non-busy weeks the requests are addressed promptly.
Rumit Doshi
Jun 29, 2023
Grace at the front desk is incredible! She helped me so much during my time living at Cortland.
Amelia Rosenberger
Jun 28, 2023
I went into Cortland terraces to look at my third apartment that day and to be honest I was already discouraged. After going on a tour with one of the agents I was feeling much more optimistic about my options. My consultant Isaiah showed me around the property, helping me feel much more relaxed and at home. Not only that but he also made sure I felt like I would be taken care of if I leased with them. Overall a great experience!
Jun 27, 2023
Apartments.com
Mariel genuinely helps with all your concerns and offers excellent customer service.
Ivan Oliveira
Jun 27, 2023
Conveniently located near shops and target. Manuel ,Mariel , Nestor are the best.
Elienai Atanes
Jun 27, 2023
Mariel has amazing relationship with all her vendors and goes above and beyond to help anyone.
Pr. José Ivan Barbosa
Jun 27, 2023
Thanks to Cortland staff for making my emergency their priority. Thank-you to Manuel, Mariel and Phoenix for taking care of my lock situation in less than 15 minutes..
Dustin Broadus
Jun 26, 2023
Really solid management. Most everything gets done on time and they are always happy to help. Solid pricing as well, Grace is particularly excellent, def would recommend living here.
DR1488
Jun 24, 2023
Mariel Serrano Rivera . Her work is phenomenal 😁 I was so excited when she knew sign language 🤟 which was very helpful. Very close to the city 🙏
Mileinny cotto
Jun 23, 2023
I would like to express my deepest gratitude to Mariel for her exceptional assistance during my settling-in period. After facing some initial challenges, Mariel went above and beyond to ensure that everything was perfect. Her dedication, kindness, and willingness to go the extra mile left an indelible impression on me. I am truly grateful for her outstanding professionalism and exceptional customer service. I look forward to continuing to be a part of this wonderful community.
SoundAuthor
Jun 23, 2023
I must commend the staff for their unwavering commitment to maintaining a peaceful and welcoming environment. The convenience of having nearby shops has been an added bonus. I would also like to express my deepest gratitude to Mariel for her exceptional assistance during my settling-in period. After facing some initial challenges, Mariel went above and beyond to ensure that everything was perfect. Her dedication, kindness, and willingness to go the extra mile left an indelible impression on me. I am truly grateful for her outstanding professionalism and exceptional customer service. I look forward to continuing to be a part of this wonderful community.
Sound Author
Jun 23, 2023
Loved my experience living here in this community. The staff always had great customer service and the amenities were amazing. Also not to mention being so close to all the shops in southpark meadows.
Isaiah Pena
Jun 23, 2023
This community is great. I enjoy getting coffee at The Terraces and having great conversations with Grace. She always greets me by name and knows how to make sure eveeryone is taken care of before she goes back to her desk. I would definitely reccomend this community to anyone looking for a new apartment
Mathew Martinez
Jun 23, 2023
Loved living here! The place is very quiet and calm, neighbors respect each other and the staff is amazing, specially Mariel who was always in the best disposition to help with everything!
Paulina Fierro
Jun 23, 2023
I would like to express my deepest gratitude to Mariel for her exceptional assistance during my settling-in period. After facing some initial challenges, Mariel went above and beyond to ensure that everything was perfect. Her dedication, kindness, and willingness to go the extra mile left an indelible impression on me. I am truly grateful for her outstanding professionalism and exceptional customer service. I look forward to continuing to be a part of this wonderful community.
SoundAether
Jun 23, 2023
Leo is a beast! We really appreciate the quick service and thoughtful help any time we have a maintenance request. Keep up the great work
Sam Dudenhoeffer
Jun 20, 2023
I lived for a short period of time at estates and loved living there, specially Mariel made me feel at home since day one, highly recommended!
Salma De La O
Jun 20, 2023
Grace was such a big help! Best leasing consultant I could’ve asked for :D Moved to Austin from Chicago and the Cortland staff couldn’t have been more attentive and urgent with all of my questions and documentation processing on their end. Unit looked just like the virtual tours, great price for the location in Austin and also the quality of the unit. If you have your statements and income information ready to go and check your email/texts frequently, you could be moved in to your new home very quickly!
Jun 19, 2023
Apartments.com
The place is very clean and calm, neighbors respect each other and Mariel is always amazing, she is patient and explains everything and she is always there to solve every problem fast and right. Manuel, Leo and Nestor are amazing to!
Paulina Fierro
Jun 19, 2023
Excellent apartments and excellent service specially from Mariel who helped us to find our new home.
Edgar Gonzalez
Jun 19, 2023
Mariel is very attentive and makes sure you have a very pleasant stay at Cortland overall. We haven't had an issue in over a year and a half and we're very happy recommending Terraces for our friends and family.
Alex Rodriguez
Jun 19, 2023
Grace and Isaiah are the absolute best here!! Big shoutout to them for making this living experience one of the best <3
Leanne Michelle
Jun 16, 2023
Grace and Isaiah are such wonderful leasing agents. If you’re looking for a place where you know the team is going to look out for you, it’s this one for sure. No matter what the problem is, those two are always on the case to make your experience the best it can be. My partner and I have loved this place and everyone working here! The four stars is only for how long maintenance can take to get to you and for people not leashing their dogs. The leasing office also can be hard to reach on the phone, so definitely go in person if your questions/needs are urgent! Thank you to Grace and Isaiah and everyone at CSPT for making this complex feel like a home <3
Leanne Kuhn
Jun 16, 2023
Very beautiful apartments you can really relax there when you go into your apartment and forget about your problems ... thank you very much! Grace Withers !!
Sharaf Zaidullokhonov
Jun 9, 2023
Welcomed with warmth and hospitality from day one. The entire staff has been wonderful, always going above and beyond. I wanted to specifically acknowledge Grace for her outstanding support. It is evident that she takes pride in her work and genuinely cares about the well-being of the residents.
Jun 9, 2023
Apartments.com
The apartments been great Ms Grace always help goes above n behind to help us no matter 5 stars she should run her own apartments soon
royal folarin
Jun 8, 2023
very good customer service and very helpful and quick process thank you viri ybarra and grace withers thank you so much
Yasir M
May 27, 2023
This is the best service I ever had there customer service is really good thank you soo much grace wither and Viridiana Ybarra very helpful and guided me the right way and everything was smooth and quick thank you again Viridiana Ybarra and grace wither
Abe2 hott
May 27, 2023
The community is very chill. Close to a great shopping center. The office team is respectful, and are very welcoming. I like to study in the terrace leasing office because they have chai lattes. The pools are gorgeous. So far I’ve really enjoyed living here.
May 26, 2023
Apartments.com
The community is very chill. Close to a great shopping center. The office team is respectful, and are very welcoming. I like to study in the terrace leasing office because they have chai lattes. The pools are gorgeous. So far I’ve really enjoyed living here.
May 26, 2023
I love living here. It’s clean and my neighbors are so sweet. The swimming pool is huge, I swim all the time. It’s very modern and cozy, I barely ever have a bug problem.
Chip Hopper
May 24, 2023
I want to thank the Southpark terrace team for being so responsive and attentive to any issues. Grace Withers has always gone above and beyond to assist any residents, her work ethic and infectious smile is second to none! Very happy to be a resident here at this great community.
Alberto Castro
May 19, 2023
Love these apartments. Best staff. Best maintenance team I’ve experienced. The gym is always clean, never had a bad neighbor and the best part is the apartments are very dog friendly. Grace and the team have been tremendous. Grace is one of the apartment managers and she is always there to help, she has great energy, and always attending to our needs if we have any problems with the apartment. You will see me around for next year. I will definitely be renewing my lease
Jermaine Williams
May 2, 2023
These apartments are great! Been here going on 3 years and they have all the amenities you need. The management team works hard and is always there for your service. They have fun events to go to so we can connect as community.
jermaine williams
May 2, 2023
This team is amazing and has the best customer service! I think this location is the best in Austin and the team really knows how to take care of my needs. Grace is always welcoming and Isaiah is dope and really knows how to make feel comfortable!
Apr 28, 2023
Apartments.com
100% recommend Cortland! Not only is the location prefect but the facilities and amenities are always kept looking very nice and clean! Mariel always greets us with a smile and has a welcoming demeanor. Costumer service is excellent. The entire staff from office to maintenance really care about their community & residents!
Allie Burdick
Apr 27, 2023
Mariel Sarrano was very helpful showing us the different floor plans and the value for each one as it pertains to our needs as future tenants. I was very impressed with her knowledge of not only this particular complex but the south Austin market.
Charles Forrest
Apr 27, 2023
This community is great and in a perfect location! I recommend this community 10/10. Grace and Mariel doing amazing with their resident events and make everyone feel so welcome!
William Bryan Murdock
Apr 27, 2023
We had a good experience with Mariel and Jeromy. They always promptly took care of our work orders after submitting them. For example, they replaced our dishwasher after we pointed out some issues with it. The community is nice. It's a walking distance to Walmart, Target and some nice restaurants.
Sujay Purandare
Apr 27, 2023
Me gusta vivir allí… me encanta el servicio y te atienden excelente, para mi el tema del idioma que no lo domino allí hay una asesora estupenda …Mariel mil gracias eres la mejor!!!
Lorena Mejias
Apr 27, 2023
Went on a tour today and so far in my apartment search it was the best! The guy that led it, Isaiah, was so friendly and really listened to our questions. I couldn’t have asked for a nicer guide.
Aislinn Walker
Apr 27, 2023
Isaiah Peña was the most unbelievably helpful human on the face of this earth. He was personable and fun while maintaining a level of professionalism that made me and my partner very comfortable. His customer service was great and I’m glad we decided to lease here
Aydin Haleftiras
Apr 27, 2023
Grace, Phoenix, Mariel, and Isaiah are the best management team to ever work at Cortland Southpark Terraces. I am so glad I have lived here for almost 3 years and couldn’t imagine living anywhere else. The customer service and location is the best out there!
William Murdock
Apr 27, 2023
Grace knows exactly how to make a possible resident feel. Upon walking in I was greeted with her enthusiasm and on top of that she was very knowledgeable of her property. Fantastic is an understatement, she’s the best there is!!
Nathan Withers
Apr 27, 2023
I loved the place, and the service was on another level, Mrs. Mariel Serrano's treatment was excellent, she knows the product very well and has first-class professionalism!
andres serrano
Apr 27, 2023
Gracias por su atención en especial a Mariel Rivera por hablar mi idioma y por su buena presencia y atención con los vecinos!!!
Wilmer Hung
Apr 27, 2023
I want to thank Grace for always helping with any issues , she's very attentive and a hard worker. I highly recommend speaking to grace if you have any issues or have any questions, thanks again Grace!
Rob Martinez
Apr 26, 2023
Mariel is one of the best .. amazing service. ❤️❤️❤️
Isabel Cristina Hernandez
Apr 25, 2023
This place is amazing to live at great gym 3 pools great staff. Don’t think just move in.
Brianna Flores
Apr 24, 2023
Great team Mariel Serrano always there when it needs .
Alonso Rodriguez
Apr 24, 2023
I signed at 15 month lease here and I can definitely say the front office staff and maintenance crew are very helpful! Especially Grace, always helpful with any questions I had or when I would lose my keys she would save the day! Always smiling and I would never know if she had a bad day! Thanks Grace!
Ralph Almazan
Apr 21, 2023
Quisiera dar más de 5 estrellas!!! Hermoso el condominio, las oportunidades que ofrece, pero por sobre todo una excelente atención al consume. Muchas gracias a Mariale Serrano por estar muy pendiente de nosotros, su cliente, buscando obtener para nosotros la mejor opción . Es 100% muy recomendable, su profesional servicio y la dedicación de ella y su equipo para darle a su cliente la mejor satisfacción es algo difícil de encontrar. Muchas gracias por la atención recibida.
Leidy Alvarez
Apr 19, 2023
El mejor servicio que he recibido me encanto todo, sobre todo cómo me trato Mariel Serrano ella hizo que me sintiera súper seguro de todo.
David Serrano
Apr 19, 2023
Grace helped me get into see an apartment within a week. She was always there when I needed anything. She truly made this apartment complex the 5 stars I gave. Love the pool and gym. Loved my layout. Great complex! Anytime I needed a work order done, Grace would ensure it was done correctly.
Apr 18, 2023
Apartments.com
Grace helped me get into see an apartment within a week. She was always there when I needed anything. She truly made this apartment complex a 5 star experience. Love the pool and gym. Loved my layout. Great complex! Anytime I needed a work order done, Grace would ensure it was done correctly.
Bugsy Podojil
Apr 17, 2023
I have been living in this apartment complex for two years now and I am extremely satisfied with the level of service provided by the staff and maintenance team. The staff members are always polite, professional, and willing to help with any concerns or issues. They respond to any queries promptly and efficiently. The maintenance team is quick to respond to any maintenance requests, and they always ensure that everything is fixed to a high standard. The entire team has made my living experience here very pleasant and enjoyable. I would highly recommend this apartment complex to anyone looking for an excellent place to call home.
Xavier McKinley
Apr 17, 2023
Grace helped me get into see an apartment within a week. She was always there when I needed anything. She truly made this apartment complex the 5 stars I gave. Love the pool and gym. Loved my layout. Great complex! Anytime I needed a work order done, Grace would ensure it was done correctly.
Morgan Podojil
Apr 17, 2023
Former resident of 18-months. I really enjoyed my time at Southpark Terraces! Friendly neighbors for the most part and the pool is amazing! If you're interesting in renting, ask for Grace Withers at the front desk - she is super nice and incredibly helpful!
Christian Crocker
Apr 17, 2023
Mariel Serrano Rivera is one of the best humans I ever met. You want genuine help she is THE ONE ☝️ I renewed and transfer because of her outstanding service ❤️
Josy Atanes
Apr 14, 2023
I've been working with Grace getting ready for my move-in, and she's been truly amazing this entire time, making sure I have answers to my questions and anything else I might need.
Apr 14, 2023
Apartments.com
Love living at Cortland South Park Estates. Mariel has been a great help while being a resident!
Morgan Marley
Apr 14, 2023
Loved living here! Grace was wonderful and helpful when I moved in and the maintenance staff was always really kind. Highly recommend it!
Apr 13, 2023
Apartments.com
I enjoyed living here! The location is great and the staff were all so kind. Grace helped me get settled when I first moved in and guided me every step of the way!
Amanda Cisneros
Apr 12, 2023
Highly recommend living here! Great location and the staff are all extremely kind and helpful! I was super stressed when first moving in but Grace helped me get settled in and was very kind and patient with me and all my questions. I couldn’t have asked for a better welcome!
Amanda Cisneros
Apr 12, 2023
What can I say. The apartments are very nicely appointed. I think no matter where you go you are going to find issues. It's more a matter of are those issues are addressed. The true gem of this place is Grace! She will always greet you with a beautiful smile and eager to assist with any troubles or concerns. On top of that she happens to be very knowledgeable about the property. She is one of my favorite parts of living here!
John Garrett
Apr 12, 2023
Beautifully appointed apartments in a great location. It's very quiet living here no nonsense happening. More importantly we have an amazing property manager, Grace! You can't miss her as her desk is front and center when you enter the office and she is always there with her beautiful smile and cheerful demeanor. She truly is an asset to this place!
John Garrett
Apr 12, 2023
We lived here May 2021-September 2022. Grace was always tremendously helpful, and continued to be even after we moved out when we needed some additional paperwork copies. The location was great, the views towards the greenbelt were amazing, and the maintenance was trending in a better direction while we lived there.
Preston O'Neal
Apr 12, 2023
I've been a tenant in this complex for more then a year now. In this year I've experienced: plumbing, pest, AC , heating problems. they apologize for their bad service every time but you end up with the problems. I strongly suggest anyone who consider living here to re consider. if you are interested in a log of issues I had here - see my Google review.
Adi Bar-halevi
Apr 12, 2023
There were some issues on my part with the application and it took a little bit longer, but with the help of Grace, she stuck with me and said we’ll get through this together, and never stopped trying. Grace has been so helpful throughout the whole entire process and I couldn’t be more excited to move in knowing that there is great staff on board!!!
Brooke Hodges
Apr 6, 2023
I got a tour of the apartments by Grace. She was so nice and answered my many, many questions. Did not make me feel rushed whatsoever. I felt at home right away.
Apr 5, 2023
Apartments.com
Wonderful property and fantastic staff! Grace and the rest of the team always do an amazing job.
Apr 5, 2023
Apartments.com
The customer service at this location is amazing. Grace was my leasing agent and I can only give her a 10/10. She showed me the amazing amenities that this community has to offer and I can't wait to move in this summer.
Apr 5, 2023
Apartments.com
I have been working with Grace and she has made everything so seamless. She is super fast at answering any questions I have, and really makes communicating extremely easy. Thanks, Grace!
Jajuan Elias
Mar 29, 2023
Cortland has been adding new week night activities, karaoke, live music and mingle, they do a bagle and mimosa bar and have a new Nitro brew coffee station. The office staff is great, friendly and helpful!
Amy Gray
Mar 29, 2023
Great apartment complex. Everything from the amenities, to the location, to the units was excellent for the price! Jen the leasing agent gave me excellent service! Certainly better than any prior leasing agents I’ve ever had. She really went above and beyond to make me happy. Upon move in, she noticed my unit was missing a shower bar. She followed up with maintenance and myself and was a stellar communicator.
Bradley Sando
Mar 21, 2023
Moved in a few weeks ago and really enjoy living here. Perfect place for a dog and the community has been relatively quiet so far. The location is also awesome, it's close to a ton of shops, restaurants, bars etc. Grace was my leasing agent and she was awesome. I was very needy during the process and she answered all of my over-the-top questions in a timely manner and was extremely helpful
Andrew Collins
Mar 16, 2023
Leo is the best maintenance employee aroun! He always comes thru to ensure things are working smoothly. He is selfless and always optimistic whenever I run into him. These five stars are for HIM!
Eric P
Mar 10, 2023
Grace Withers was the leasing agent that assisted me with the leasing process and I cannot praise enough how friendly, professional, and helpful she was throughout the move-in process! If you want that special personalized touch that makes the rental process feel like coming home, and as stress-free as possible, ask for Grace at the Cortland properties, and you will be thrilled with your new residence!
GoSpeedracer01
Mar 3, 2023
This community really knows how to take care of their residents. I would like to shout out Grace, Phoenix, and Jordan always being willing to help out whenever I have any questions.
Mar 2, 2023
Apartments.com
Amazing staff! They are always willing to help when I have any questions. Special shout out to Phoenix, Jordan, and Grace for always being available to help me! This location is such a great location close to the shopping center with amazing customer service.
Anonymous
Mar 1, 2023
Apartment Ratings
Been here a long time and live the friendly staff and quiet atmosphere. I don't drink coffee, but just had a taste of the new iced coffee. Very delicious 😋
Vandlin Beard
Mar 1, 2023
I love the customer service, friendly people at the desk, and the quiet location. Just tasted the new ice coffee. LOVE IT.
Vandlin Beard
Mar 1, 2023
Maintenance and staff are very helpful with the home. Only complaint really is the gym. Doesn’t seem to ever get actually cleaned. You can see dirt on the machines and the water station has never been replaced. The smaller weights went missing over a month ago and have not been replaced. Also just not a fan of the valet trash. Just an unnecessary and cost $20 a month.
Destiny Winona
Feb 28, 2023
Fantastic amenities and situated in a great location with the best staff around. Grace is friendly, welcoming and always puts on a smile when interacting with residents. The rest of the staff are pretty exceptional as well.
Chris Kelland
Feb 25, 2023
Grace was so helpful and answered all my questions. Property was clean and nice.
Feb 25, 2023
Apartments.com
Great experience. Grace was very helpful with my questions. Very professional. I loved how much you could tell she loved her job(which is rare these days) and her follow up was phenomenal. Very welcoming
Anonymous
Feb 24, 2023
Apartment Ratings
Es un lugar hermoso para vivir, mi esposo y yo nos hemos cambiado hace 2 meses y es de los mejores lugares de Austin tiene unas albercas hermosas, el gym está muy completo, y el personal es muy amable. En lo personal Mariel fue quien nos ayudó más, estamos muy contentos en esta comunidad!!!
Del Jua
Feb 22, 2023
Mariel Serrano Rivera is the best her vibe is always good there’s always activities around the community every month I love her ❤️❤️
You are 2020
Feb 22, 2023
Excelente estancia y una Atencion muy buena por parte de la señorita Mariel, siempre muy atenta a lo que necesitamos
Josue Vera
Feb 22, 2023
This place is awesome. Office Management is one of the best ive delt with in years.
Gabriel Munoz
Feb 22, 2023
Grace was very helpful and the property looked great online. She was very informative. Thank you Grace!
Shea Osborn
Feb 21, 2023
This place is a great community! Madison is such a sweetheart!
SJ Jensen
Feb 21, 2023
Grace was very helpful and the property looked great. Looking to move to Texas and she was very informative and patient with me. Thank you Grace!
Shea Osborn
Feb 21, 2023
Such a great property! It’s clear the team works very hard here. Thanks for all you do!
Nicole Michelle Miller
Feb 21, 2023
Beautiful apartments, awesome staff ☺️
Jocylin Romero
Feb 21, 2023
Grace is amazing and helpful!
Jaci James
Feb 21, 2023
I am blown away by the staff's ability to be so caring and professional. Grace was especially helpful and sweet when I visited the location. The property itself is also very beautiful. I would recommend to visit this location if you're trying to find a place to live.
Feb 20, 2023
Apartments.com
The office staff is very welcoming and friendly. I was impressed by how knowledgeable and charming Grace was when I needed help. I would recommend visiting this location if you're looking for a new place to live.
Anonymous
Feb 19, 2023
Apartment Ratings
Grace, in the office, is always so helpful! Any time I have a question or issue, I know I can count on her to help resolve it. This complex has the best location too. Great amenities as well. 10/10 would recommend!
t7979mm28b@privaterelay.appleid.com
Feb 16, 2023
Apartment Ratings
Mariel Serrano Rivera The best of the best ... went over having an issue and I was immediately greeted with a smile. She is an amazing asset to Cortland.
Priscila de Oliveira
Feb 15, 2023
Mariel Serrano Rivera The best of the best ... went over having an issue and I was immediately greeted with a smile. She is an amazing asset to Cortland.
Priscila de Oliveira
Feb 15, 2023
Had an outstanding experience with Mariel .. she wears so many hats I don't even know what she is but her attentiveness to me and family has been outstanding even with her vendors. I absolutely recommend !!
Thiago Freitas
Feb 14, 2023
Had an outstanding experience with Mariel .. she wears so many hats I don't even know what she is but her attentiveness to me and family has been outstanding even with her vendors. I absolutely recommend !! MARIEL is the best!
Thiago Freitas
Feb 14, 2023
Amazing experience working with Mariel Rivera in the front office! She has been very responsive and accommodating to any requests I've had while moving from the Estates to the Terraces! Great community, clean grounds and an excellent maintenance team!
Ryan Wills
Feb 14, 2023
Cortland communities are always the best! Staff is amazing!
Kristina Crussell
Feb 3, 2023
I love living here. Whenever a problem arises, they take care of it quickly and are always caring and apologetic. Today I had a cleaning service done, which they gave me FOR FREE as compensation for a small issue. I didn't think it would be a major cleaning and even cleaned up a bit beforehand. I just got home and was BLOWN AWAY by the phenomenal cleaning job that was done. I mean...they deep cleaned the whole apartment. A truly incredible job, the cleaning person must have been here for hours. I am truly impressed. Thank you!!
Jaclyn Campo
Feb 3, 2023
Grace is so personable & truly cares. She made me feel as if I lived there during my tour, clean property, beautiful amenities. Thanks Grace!!
Courtney Pagan
Jan 31, 2023
Great place to live! The office staff are great too.
Michelle Fuller Richardson
Jan 30, 2023
Great place to live! The office staff is great too!
Michelle Richardson
Jan 30, 2023
Wow wow wow . Had the best tour couple days ago . Amazing staff . Best sense of humor while being professional 👌 👏 Loved the property, loved the amazing funny staff. 10 out of 10 in my books Keep it up lovelies 💚
A Ruiz
Jan 29, 2023
I'm used to seeing rudeness from other complexes I toured. not this one. great staff and did I mention great sense of humor while being professional. 10 out of 10! Keep it up lovelies 💖
Anyssa M Ruiz
Jan 29, 2023
The staff is so kind and helpful, you can tell everyone makes this place a home!!
Carleigh Gore
Jan 29, 2023
Great team and place to live.
Lisa Beck Birnie
Jan 29, 2023
The staff & management are impeccable. Best-in-class service is what you'll get living with them! The community is stunning and well kept!
Tiffany Lynch
Jan 29, 2023
Came to Austin with a list of apartments to tour in hopes my relocation journey would be a breeze. Grace has made the process just that! Cortland was first on my check list and my tour was so fantastic and I ended up applying on the spot! Grace has been amazing in assisting me with my millions of questions and even recommended the BEST local BBQ spot that was much appreciated after a rough morning with terrible jet lag. Move in day can’t come soon enough… Austin get ready ya girl is coming in hot!
Keri Reeves
Jan 28, 2023
Toured the community for a family member and absolutely loved it! Beautiful place and friendly staff!
Hailey Terrell
Jan 28, 2023
Moving to the area and came by to take a look around. Grace was SO helpful and answered all my questions without getting annoyed with me lol seems like a great place to call home and definitely at the top of my list!
Samantha Williams
Jan 28, 2023
Moving to the area and came by to take a look around. Grace was SO helpful and answered all my questions without getting annoyed with me lol seems like a great place to call home and definitely at the top of my list!
Sami Jo Williams
Jan 28, 2023
Nice community with great amenities. Staff seem very friendly and helpful as well.
Kristen Maddox
Jan 28, 2023
Nice community with great amenities. Staff seem very friendly and helpful as well.
Kristen Maddox
Jan 28, 2023
I toured the community and it was really nice.
Holly Nicole Willson
Jan 28, 2023
Beautiful community and wonderful staff
Alli Hernden
Jan 28, 2023
Beautiful community - amazing, helpful, and friendly staff 😊
Jordan Volkov
Jan 28, 2023
looking at the gallery. this looks like the perfect place to call home when thinking about relocating states or cities.
Mary Santellanes
Jan 26, 2023
amazing staff!!! the apartments are gorgeous and roomy. the property is extremely well maintained. but the staff is the best part.
Rolie Heather Galvan
Jan 26, 2023
I've lived here for a few months and it has been great! Great access in and out, the property is beautiful and the staff is really kind and helpful.
Patsy Ochoa
Jan 26, 2023
Great Staff, nice community!!
Mina Dasher
Jan 26, 2023
I had a tour for a unit without an appointment. Everyone welcomed me and accommodated me! Future resident, application here I go!
Alexandra Pantaleon Pantaleon
Jan 26, 2023
cute community that offers everything you need
Jessica Taylor
Jan 26, 2023
Gorgeous community , everyone is so friendly!
Cathleen Lynn
Jan 26, 2023
I believe the best part about this community is the staff! You know you're in good hands and it's such a beautiful location!
Stephanie Ellis
Jan 26, 2023
Cortland properties are the BEST!
Denise Morris
Jan 20, 2023
Love the location & staff. Conveniently located to shopping areas. So close to everything ! Mariel is incredibly ❤️
Melanny Cotto
Dec 22, 2022
Amazing staff!! Love the team 😍 Phoenix & Mariel are the Best in the area!! Absolutely recommend !!!!
Ty Thompson
Dec 22, 2022
Very close to shopping and restaurants. You don't need to get on the main street. Office people are very nice and friendly! Haven't met maintenance, but they seem nice!
Dec 20, 2022
Apartments.com
During Covid I moved into my 1st apartment by myself. Upon meeting Mariel, the Multisite Resident Experience Manager, she truly made my experience awesome. Life was crazy during that time, and her being herself genuinely made me feel seen, loved, and encouraged to just keep working the process of life. Thank you, Mariel, I appreciate you!
Tamera Crawford
Dec 19, 2022
I absolutely love living here. The staff is always attentive and professional.
Dec 19, 2022
Apartments.com
During Covid I moved into my 1st apartment by myself. Upon meeting Mariel, the Multisite Resident Experience Manager, she truly made my experience awesome. Life was crazy during that time, and her being herself genuinely made me feel seen, loved, and encouraged to just keep working the process of life. Thank you, Mariel, I appreciate you!
T. Crawford
Dec 19, 2022
Love this community. Great staff!
John Withers
Dec 19, 2022
I was invited by a resident to hang out at the pool. What a beautiful pool it is! Lots of seating and places to grill. The property is clean and appears to have everything a person would want. I love the location as it’s close to shopping and food. If I were in the market I’d definitely consider this property.
Sandy Doss
Dec 19, 2022
This is a really good community! Really knows how to take care of their residents!
Sunshine Rudy Oscar Withers
Dec 19, 2022
Amazing staff very helpful! Beautiful place. Jennifer was great and professional. Thank you!
Brian Currie
Dec 19, 2022
Great place to live, amazing amenities!
Garrett Ransom
Dec 19, 2022
The living is affordable , and nice community. Lots of information from the help of Jennifer. Amazing staff!
Montica Thumkhun
Dec 19, 2022
Great staff in the office, especially Grace, awesome location and amenities! Overall this is a great place to live.
Alex Callan
Dec 19, 2022
Appreciate the gym that they provide and the nice lobby. Staff is extremely friendly and helpful. An awesome apartment complex to live in (:
Karina Zolp
Dec 19, 2022
great community to live. close by lots of shopping and places to eat. friendly and welcoming staff. nice property and would highly recommend.
Steve Wappler
Dec 19, 2022
Beautiful, great amenities and friendly staff
Adriana Ortega Díaz
Dec 19, 2022
Such a great place to live!! Beautiful layouts, great finishes, and helpful staff! Jennifer was such a pleasure, she's so friendly and passionate!!
SAMANTHA HAWKINSON
Dec 19, 2022
Love the management and front office staff at Cortland Southpark! Extremely professional, friendly, welcoming and knowledgeable crew that make sure you have a pleasant and enjoyable experience. Very open, love to provide recommendations and offer ideas. Definitely recommend.
Briana Kratz
Dec 19, 2022
Absolutely the most amazing tour I have ever had. From the second I walked into the fresh smelling lobby, to meeting all of the professional leasing agents, I was truly impressed. Jen was the agent who took my boyfriend and I on our tour, she was the best! She was friendly with every resident and made me feel at home. She truly cares about her residents and wants you to have everything you want in an apartment. Since I had such a wonderful tour, I am in the process of convincing my boyfriend to move here! *fingers crossed*
Ashley Kabat
Dec 19, 2022
Such a beautiful community!!
Terri Biddle
Dec 19, 2022
Enjoyed my tour with Grace Withers nice floor plans and amenities worth checking out.
Christopher Taylor
Dec 19, 2022
Great place! Very clean and staff is amazing!
Michael Congdon
Dec 19, 2022
Jordan gave a great tour and was very nice. My overall experience was great!
Lena Costello
Dec 19, 2022
Lovely place & Jordan does amazing at showing & explaining to prospective tenants. She's awesome!
Rachelle L. Congdon
Dec 19, 2022
Very nice interiors with new appliances, great dog park for my two large dogs! And the front office staff are amazing
Henri Staley
Dec 19, 2022
Love the property and the staff! Clean, kind, and helpful! A big thank you to Jen Biddle for making this such an easy transition!
Hannah Hunter
Dec 19, 2022
Such a beautiful community and friendly staff! I definitely recommend you check it out!
Courtney Taylor
Dec 18, 2022
I absolutely love it here! The staff is professional and attentive with whatever you may need. I cannot say enough great things about this community.
Amanda Hughes
Dec 17, 2022
Beautiful property and love the location, the team is top notch and receptive to any feedback and how to make me feel comfortable. Love what I get from this community!
Dec 17, 2022
Apartments.com
I love living here!! Modern clean apartments. I’ve never had a bug problem. It’s also a great neighborhood. I’m right next to my favorite shops and restaurants. It’s very convenient.
Dec 16, 2022
Apartments.com
This property has everything I've been looking for. Location is amazing and the office/maintenance team are so kind and helpful. I've lived at alot of different places and this feels like home. I will be renewing my lease.
Tara N
Dec 16, 2022
Incredible apartments and AH-MAY-ZING team!! 🌟🌟🌟
Leyla Martin
Dec 16, 2022
I lived here for a while and live everything about this location! So close to shopping and great restaurants. Phoenix is one of the most helpful managers I’ve ever met!
Dec 16, 2022
Apartments.com
The renovations are great and the pool is amazing. I love living here. Super helpful staff- especially Jordan!
Dec 16, 2022
Apartments.com
Absolutely love living here! Great location, amazing staff, and well maintained!! 😊
Brittney Herrera
Dec 15, 2022
I like that I can walk to the stores, especially Target. Nice and friendly office people. Met some funny neighbors and the place is pretty clean.
Dec 14, 2022
Apartments.com
Mariel has been always responsive and very helpful whenever there's a need. The maintenance staff have also stepped up and have provided exception service.
Dimitar K.
Dec 8, 2022
Amazing staff and place to live! I say this due to the maintenance crew they have. I’m always hearing or experiencing a major delay in maintenance coming and fixing the things that mess up but not here. Luis, the maintenance supervisor, and his guys are reliable, respond fast, friendly and if they end up not arriving at the time they are supposed to, they contact you to give an update. They are also available after business hours which I truly appreciate! Thanks guys!
Jessi Bronaugh
Nov 30, 2022
The team here at Southpark Terraces is absolutely amazing. From the office staff, Phoenix and Mariel, to Luis and the rest of their maintenance staff- they are extremely kind to each other and truly care about taking care of their residents- hard to find these days!
Kelly Vidal
Nov 28, 2022
It is a beautiful place to live. Very safe and quiet. The location is perfect, close to the mall with all the main stores and supermarkets, so you can walk. I love having a barbecue with the family by the pool. The staff is very friendly and they also speak Spanish. Mariel Serrano helped me and advised me throughout the rental process, making my move much easier and faster.
Raiza Alvarez
Nov 22, 2022
This place is awesome, their staff is very polite, patient, and an great environment to be around. Especially when it come to getting your packages. Mariel Serrano is very patient to helping me deliver all my packages and is always on top of it when something goes wrong with the lockers. Thank you so much Mariel for all your help.
Robert Vasquez
Nov 18, 2022
Best property in south Austin! The pool is amazing! Super close to all kinds of south Austin staples like South Park meadows and downtown. The staff is friendly and helpful! Jordan helped us and the tour was great! The community is beautiful and we are excited to make this our home! Thanks Jordan!
Ryan Doss
Nov 17, 2022
I love terrace’s! I must say Mariel is one of the nicest person’s to go to for your rental need’s! She is super polite, positive and with a good since of humor! I recommend dealing with her!
Bobby Gregory
Nov 17, 2022
I love going to both terrace’s and estates for work! I must Mariel is one of the nicest person’s to work for! She is super polite, positive and with a good since of humor! I recommend dealing with her!
Bobby Gregory
Nov 17, 2022
Grace is a very Knowledgeable about the community, Would recommend anyone looking for a home.
Kenneth York
Nov 17, 2022
Excellent place, very nice, quiet and clean, the girls in the administration are very kind and attentive, there is nothing bad to say about these residences. I lived here for 2 years and I loved it. For new residents of South Austin it is a good option.
Katerine Molina
Nov 17, 2022
Best property in south Austin! The pool is amazing! Super close to all kinds of south Austin staples like South Park meadows and downtown. The staff is friendly and helpful! Jordan helped us and the tour was great! The community is beautiful and we are excited to make this our home! Thanks Jordan!
Ryan Doss
Nov 17, 2022
Conveniently located - access to I35 and close downtown also. Lots to do!!! Best leasing manager ever: Mariel Serrano Rivera.
Igotmycovid19 Vaccine
Nov 16, 2022
Superb service! Amazing location!! Ask for Mariel! :)
Josy Oliveira
Nov 16, 2022
Here you go ..:: I relocated to Austin with a job opportunity. I needed to find a place to call home. I have looked around and found the most genuine & helpful human at the estates. Mariel is someone that genuinely will help without expectations. Every time I need assistance I reach out to her. I absolutely recommend.
J
Nov 16, 2022
This property is the ideal and PERFECT location to call home. Brunch only 4 mins away from me? I’ll take it! The home itself is stunning and was very easy to vision my furniture with the amazing help of Mariel! She went above and beyond to make sure I was able to get the full picture of my next home. Very welcoming staff and community!
David E Lozoya
Nov 16, 2022
I had a tour of the apartments with Grace. She was very knowledgeable and answered my million questions lol. Beautiful apartments and wonderful staff!
shelsey gonzales
Nov 16, 2022
Grace was super informative during our tour and clearly goes above and beyond for residents!
Alex Callan
Nov 16, 2022
The apartment are great and the showing was wonderful. GRACE NEEDS A RAISE
Anne Maling
Nov 16, 2022
Love this community. Gracey was amazing at showing all that was available
Brian Weiss
Nov 16, 2022
The management team has always been helpful and get things done. Especially Mariel Rivera who goes out of her way to address issues and problems taking care of them right away. I can always depend on her.
John Garza
Nov 15, 2022
For starters the apartment complex is absolutely beautiful, very clean, and extremely friendly. Secondly, I cannot rave enough about Jennifer in the leasing office! She is very detail oriented with her clients, cares about their wants, incredibly communicative, and has the most bubbly personality! If you don't live her, I highly recommend you do! I know I want to
Brooke Korich
Nov 15, 2022
Stopped in to view this community recently and tired with Jordan. She was so knowledgeable about the area and the apartment.
AM C
Nov 15, 2022
Very spacious apartments and a very convenient location!
Jennifer Biddle
Nov 15, 2022
Absolutely love it here!! Awesome staff with great customer service. Always staying on top of it and make you a priority:) Wouldn’t live elsewhere!
Brittney Herrera
Nov 15, 2022
Leasing Manager, Mariel Serrano is Very Professional and Very good at what she does ,and makes u feel At home with her kindness and skills Answering all your Questions... The Best.
Felix Martinez
Nov 15, 2022
Very nice apartment community, good location, excellent facilities.Mariel was very nice and professional she answered all my questions and made me feel comfortable.Thank you!
Jannette Serrano
Nov 11, 2022
Mariel was excellent! A True professional,answered all my questions,great location and facilities.
Charles Fontanez
Nov 11, 2022
I’ve lived at the property for 3 months so far and I’ve had a great experience! All of the staff at the front desk, especially Quinn and Grace have been extremely helpful with the move in process and they are supper kind and attentive to the residents.
April Divins
Nov 11, 2022
Community employees are top notch people. Our leasing agent Grace helped make the move in process as simple as could be. The Maintenance man Bobby is also very quick and responsive if you have and problems or concerns.
Dane McInis
Nov 11, 2022
My partner and I are looking to move in January and we met with Mariel. From the first moment, we were INSTANTLY comfortable with her. She was very warm and welcoming to us while providing us with all the knowledge needed to make clear decisions. She was able to answer all of our questions with a genuine desire for us to feel guided in the best way possible.Ya'll are in wonderful hands with Mariel at Cortland!
Courtney Gayle
Oct 28, 2022
Grace has been the most helpful person in this process. She is amazing at her job and worked really hard to get me into the place. I am very Grateful.
Darius Sasser
Oct 20, 2022
My partner and I live in Southpark Estates. We love the front office staff, the maintenance people are personable and helpful, and the other residents are nice. Our only issues are 1) there just aren't enough maintenance staff to respond quickly to non-emergency issues, and 2) several of the residents just refuse to follow the rules or care about the trash they throw on the ground. However, even with our minimal complaints, this is one of the nicest apartments that we have experienced. We particularly love how close this apartment complex is to shopping, restaurants, and fun. We are close to MoPac 1 and to Hwy 35, plus only 20-30min from downtown via Congress. Oh... and the pools and weight rooms are wonderful!
Angela Broadus
Oct 20, 2022
Lived here nearly a year now and absolutely love it. Quiet community, great amenities and the staff are great to. Special shout out to Grace at front office for always helping and making our stay as pleasant as possible.
Micada Vdheyde
Oct 20, 2022
We have worked with Cortland Terraces cleaning carpets for them for years and are happy to say it has been an awesome experience! Staff is very friendly and super sweet and Mariel has been the best to work with! When it comes to scheduling and communication on units and dates she rocks! If help is needed or further information she is friendly and timely in response! Glad to be a part of the Cortland Terraces community!
First Choice Carpet Care LLC
Oct 20, 2022
We’ve been living here for 5 months now and it’s been great. Thanks to Mariel and the rest of the Cortland Team— they’re always so quick to attend to our questions and service requests. Looking forward to the rest of our stay in this community.
Raph and Greta Bunyi
Oct 19, 2022
It's so nice to come home to a safe, clean and pleasant environment with hard-working, reliable folks managing so much. I'm very grateful for the peace after a brutal day out in the world. :)
Oct 19, 2022
Apartments.com
Just recently moved onto the property and so far so good! Great area & close to all the restaurants, bars, and shops. I only wish this property had a dog park onsite rather than at their other property down the road. But luckily enough, there's a good size grassy area next to my unit that I see plenty of dogs run around. Grace has been such a tremendous help from start to finish, very communicative and friendly & went above and beyond!
Olivia Ramirez
Oct 19, 2022
Es una residencia donde se vive bien y tranquilo aparte está muy bien ubicado porque te quedan todas las tiendas restaurantes farmacias bancos etc muy cerca y en la parte administrativa me encanta ya que no hablo inglés, allí si hay una que habla español que te atiende…pues a mi me asesoró muy bien estoy encantada y agradecida con ella asi que el que no hable inglés pregunten por ella que hace bien su trabajo súper recomendada se llama Mariel Serrano su oficina esta en Cortland Estate
Maylin Lorena Mejias
Oct 18, 2022
My mom stayed here for several years and my aunt moved in a little while later. During the renovations they worked with us so we didn't have to move them twice. After mom passed they were very cooperative and understanding while we got things out of the apartment, Mariel the manager has bent over backwards to fix things as they occur for my aunt who still lives there. Would highly recommend this place as a home.
Tracy Smith
Aug 25, 2022
Only leaving a 5 star review because of Bobby and the rest of the maintenance team. He came for an on-call request on the weekend and drove a long way just to help fix my ceiling fan. We voiced another issue with our sink while he was there and he came the next following day to fix it! Great guy.
Kristina Nguyen
Aug 10, 2022
Huge shout out to Bobby from the maintenance team! He was quick to come assist, kept me informed, walked me through what he was doing to fix my AC unit, and provided exceptional service. Thanks for saving me during this heat wave!
Vic Rozsypal
Aug 7, 2022
Bobby Maldonado is great. He was prompt friendly and was able to quickly help with my maintenance needs
Aaron Kruger
Aug 6, 2022
Grace is absolutely fabulous! Super friendly and out going! Truly this place already feels like home. Nice amenities, caring staff, and apartment finishes are great!
Brittney Herrera
Jul 16, 2022
Bobbi Maldonado, the Terraces on call maintenance specialist is a ROCKSTAR! I returned home yesterday to 96 degree temperatures in my apartment. Bobbi came out promptly and addressed my a/c issue. He returned this morning as promised with extra filters. He went above and beyond to take care of a couple of concerns from previous outstanding work orders. I am extremely pleased with his professionalism, promptness, and experience in getting me squared away!
Pamela R. Reed
Jul 1, 2022
The maintenance team here is AMAZING! I had an issue with my apartment, and had to get maintenance involved. Contacted the service hotline, and Bobby (Maintenance Crew) was able to respond immediately. He got it fixed efficiently with a sense of urgency. Thank you, Bobby!
JoseLuis Vaquera
Jun 26, 2022
Had a water heater problem over the weekend and submitted a ticket, then today we called for help from the Maintenance Team hotline. Bobby came over today and fixed it in no time. And since we’re new to the place, he also took the time to explain some other instructions about the other utilities in the unit. Kudos to Bobby for the assistance! Having our hot water back is such a relief. We really appreciate him calling to check in hours later, too.
Greta Belo
Jun 5, 2022
Recently moved in to the Estates and we did not have hot water for the first couple days but Bobby took care of it really quickly and was working extra hours over the weekend to make sure we were taken care of. We are very satisfied so far and happy to call this place home!
Adrian Hurtado
May 18, 2022
Terraces- I had Issues with no power in rooms after a powersurge and Manuel got it sorted out in no time.
Julio Garza
May 17, 2022
Bobby came out and fixed my a/c when it clunked out late today. He did an awesome job, and was very friendly to me and my cat.
Migel Alvarez
May 14, 2022
We moved in April 8th, legitimately the best experience I have had since striking out on my own 12 years ago. Grace and Isaiah helped make the move as seamless as possible and have been on top of making sure our ongoing experience is great. Mariel, Viridiana, Phoenix and Chloe have been amazing everytime I go in for something my ADHD prioritizes. The maintenance team is stellar, shout out to Leo for being fast and efficient the other day. I love this place, if you make decision based on reviews the give Cortland Terraces and Cortland Estates serious consideration.
Matt Talbot
May 5, 2022
**This place is this good that’s why I’m posting twice, from my work and my personal *** We moved in April 8th, legitimately the best experience I have had since striking out on my own 12 years ago. Grace and Isaiah helped make the move as seamless as possible and have been on top of making sure our ongoing experience is great. Mariel, Viridiana, Phoenix and Chloe have been amazing everytime I go in for something my ADHD prioritizes. The maintenance team is stellar, shout out to Leo for being fast and efficient the other day. I love this place, if you make decision based on reviews the give Cortland Terraces and Cortland Estates serious consideration. This place feels like home.
Matthew Talbot
May 5, 2022
Phoenix and Mariel (the top management on-site) are incredible. They are extremely attentive and whenever we have had any issues a quick email or visit to the office is all it takes for them to action it. My girlfriend and I love living here.
Sushaen Mahajan
Apr 28, 2022
👍🏽
Aaliyah Lujan
Apr 28, 2022
It is a beautiful place to live. Very safe and quiet. I love to have a barbecue with the family by the pool. The staff is very friendly and they also speak Spanish.
Raiza Alvarez
Apr 18, 2022
I live in Estates with my family (me, my partner, and our two boys), and we absolutely love its far. Grace was absolutely incredible and put up with my partner's millions of questions. The move in process was so quick and easy. we live more towards the end of the complex in a 2 bed/1 bath (that is actually a lot more spacious than it sounds). I'm absolutely in love with my kitchen! and Our community is wonderful. It's quiet, the pools are amazing, and the gym is to die for. We actually had our first community event today, free snowballs! This is such a great place, with a great location, and amazing staff :) The only thing I'm upset about is that we didn't move here sooner!
Lexi G
Apr 14, 2022
What sets this place apart from neighboring communities is the wonderful staff. Grace and Isiah have been a BIG HELP anytime I need something and maintenance has always been fast and respectful when in my home. Being so close to restaurants and shopping is a bonus plus the community is so clean!
Joseph Rivas
Apr 7, 2022
I had a hot a problem yesterday with no hot water. I realized it after hours around 8pm. The maintenance man " Bobby" came out quickly and fixed it. He was a life saver. Very nice and professional. Awesome service
Lee Young
Mar 29, 2022
I love how every time I experience an issue there is always a friendly staff member who can help me. Just recently I had to contact the office and Chloe helped me quickly resolve the matter! I have had nothing but positive experiences with the staff here and have loved living in this community :) thank you to the amazing staff for all of their help!
Jennifer Perez
Mar 28, 2022
Maintenance has always been pretty great here but this time was impressive. Bobby came over late in the evening to fix my AC when it stopped working. I was a little worried about having maintenance coming over the next day because I WFH and needed to be on camera in my living room. Without hesitation, he told me he could work me in right then. Bobby was incredibly kind and professional. I really appreciate that even though he works at another Cortland complex, he made the time and took the effort to help me out. Thanks, Bobby!
Amber Tayama
Mar 27, 2022
I don't even live here yet and I already love it. Mariel was so patient and attentive. I found the perfect apartment and the property is immaculate. A definite win.
Connie Hill
Mar 18, 2022
Although there was a bit of miscommunication with some things in the community in the beginning. Manuel and Mariel helped with getting all those sorted. Anytime there is an issue, there are really quick and responsive.
musi kali
Mar 8, 2022
If you guys ever need assistance ask for Mariel or Isaiah! They are such dope people that always wear nice warm smiles that make you feel very welcome and are so good at taking care of anything you need! Mariel was such a big help with my renewal process when I ran into a few problems and made it so smooth.
Bradley Opara
Feb 16, 2022
Community employees are top notch people. Our leasing agent Grace helped make the move in process as simple as could be. The Maintenance man Bobby is also very quick and responsive if you have and problems or concerns.
Dane McInis
Jan 1, 2022
Bobby was super helpful with our A/C system being down! we’ve lived here for almost a year now and haven’t had a more attentive and sweet maintenance worker. love to see it cortland! give this man a raise.
Alyssa Rios
Dec 15, 2021
HVAC thermostat error, no heat no AC. Bobby called me back 1 minute after I made the maintenance request, on a Friday night. Got here at the exact time he said he would, fixed the unit in 5 minutes. Professional
Tommy Finn
Dec 4, 2021
We decided to stay here for another lease and transferred to another unit that we are absolutely in love with!! Grace made it so easy to do the transfer taking us through the steps. I really appreciate how quickly she responds and seems happy to answer all of my questions as I send a lot of them. I've lived in a lot of apartments and I haven't experienced a management as wonderful as this one.
Hilary Cespedes
Dec 1, 2021
Cortland Estates has been my home for a few months now. The complex is nice and has all the amenities. Location is pretty convenient with a walking distance to Target and other stores and restaurants at the Southpark Mall. The staff is very attentive and handles requests quickly. Mariel is always there to help out.
Dariya Tsyrenzhapova
Nov 27, 2021
I would like to preface with, I don't normally write reviews Someone really has to exceed my expectations for me to take the time to sit down and write something. That is exactly what my apartment manager Grace Withers did at Cortland Southpark Terraces I had many questions and didn't hesitate to call or email her as she always responded quickly and with a smile. I never once felt I was bothering her even though I should have been at some points. She addressed and fixed every single question or problem I had always with a smile. It was as if she actually likes her job. It's so rare to find that these days. I usually feel like people think they are doing me a favor just by being there and that should be all anyone requires of them. At any rate if you are searching for an apartment home. These facilities are beautiful and as I mentioned. The management is exceptional. Thanks for taking your time to read my review. I hope it helps you in your search for your next home!
John Garrett
Oct 17, 2021
Love these apartments. Best staff. Best maintenance team I’ve experienced. The gym is always clean, never had a bad neighbor and the best part is the apartments are very dog friendly. Grace has been awesome. She is one of the apartment managers there and she is always there to help, great energy, and always making sure you have the best experience in living in the apartments. I’m resigning forsure.
Jermaine Williams
Oct 15, 2021
Ok first I want to start by saying how happy I am with my choice to rent here. Mariel has been an angel through the entire move in process. She made me feel comfortable and at home right away. I did have a few issues/concerns I had to address with the unit but the maintenance team took care of the issues right away. I feel super safe and I love how spacious the unit feels. 10/10 recommend (:
Haley Alcala
Oct 14, 2021
The place is a wonderful place to live and Peaceful the Front office staff & Maintance Stuff Are Awesome
Quintel Jackson
Oct 14, 2021
I LOVE this apartment complex and the people who run it! Valerie and the other staff members are so kind and welcoming! I highly recommend looking for an apartment here.
Francis Nieves (Steelflex_45)
Oct 9, 2021
Diana was a pleasure to work with. Got us everything we needing in the perfect amount of time for move in. Can’t wait to live here.
Kameron Cook
Sep 30, 2021
This apartment complex is beautiful. Mariel made the entire experience even better. Probably the most helpful and kind leasing manager I’ve ever met. She helped us get an apartment fast when we were scrambling. Place is great!
MEGAN ROBINSON
Sep 25, 2021
Since I've been here, I've really enjoyed the great customer service and attention to detail that the staff have paid here, especially If we have to put in a order request to change something in the apartment, Their maintenance team goes above and beyond. I especially recommend Grace, who was at the leasing office, who has a been extremely helpful and is always willing to go the extra mile with a smile on her face. I would recommend living here for peace of mind, a clean and safe environment and great staff.
Rebecca Jones
Sep 17, 2021
Moved here a few months ago and we love our place. The location is great. We had a few maintenance request and Maintenance Ken is fast and has helped us more than once. Thankful for his hard work and going out of his way to make us comfortable in our home.
Adriana Nava
Sep 1, 2021
I have lived here for a couple of years now and love it! Thank you to the wonderful office and maintenance staff for always being so responsive and helpful! They are always all smiles when I enter the office and quick to help out. I appreciate the support and friendly faces!
Mariah Procell
Jul 27, 2021
Great atmosphere with a great community. All thanks to the sweet advisors Grace and Val.
Alejandro Obando
Jul 16, 2021
Friendly neighborhood and friendly maintenance guys. Ken helped to jumpstart my car right away when I needed.
Sandeep Shah
Jul 7, 2021
Ken with Maintenance is Very Knowledgeable, always willing to help a resident, very positive and reliable.
Shermetta8 Jones
Jul 7, 2021
I toured this location back in March with Valerie. She showed me around the complex and gave me information of potential homes that would be a good fit for me. Since then, Valerie has been super helpful and responsive in getting me set up to live at Cortland. Grateful for all of her help and patience with all of my questions!
Josephine L Sheng
Jun 12, 2021
Ken with maintenance always takes care of me and is helpful
John Reno
Jun 10, 2021
Cortland Southpark Terraces is a great community to live in! Grace Withers was incredibly helpful in guiding me through moving apartments within the community and made the process seamless. I would highly recommend the community to anyone who wants to live in Austin. It is a short drive from downtown, by Austin standards, and a great place to live.
Dakota Parish
Jun 7, 2021
I'm moving from the Washington, DC area relocating to Austin and I hope to find a place for me at Cortland. In truth, I only had a in person tour, but Grace was very helpful in answering all my questions. She made me feel like I belonged their, like I already lived there. From what I have seen, I would like to live there someday.
Jonathan Vaughn
Jun 5, 2021
I toured with a friend who leased here and we worked with Grace. We had toured about 8 places that today and we were so tired, but Grace’s bubbly personality just lifted our spirits and ultimately helped my friend make their decision very easy. I have visited a few times since they have moved in and all the team there is always willing to help. I also think there two pools are so beautiful. Definitely 10/10.
Fredo Dawson
Jun 4, 2021
In truth I only had a in person tour, but Grace was very helpful in answering all my questions. From what I have seen, I would like to live there someday. I'm moving from the Washington, DC area relocating to Austin and I hope to find a place for me at Cortland.
Jonathan Vaughn
Jun 4, 2021
We still don't have the month living here and it's been amazing from the first time I came for information until now, Valerie is an amazing sales person, she is very patient and help us on every step ❤. The apartments are beautiful you just have to step by and see it for yourself. The pool is delish and have some lounge areas so you can relax or just hang with your friends enjoy The fresh air. The only complaint I have is the maintenance guys, I think they don't have enough staff and doesn't get any answers about it.
Irene Adler
Jun 4, 2021
Helped a friend of mine lease here and they love the community. The area is very nice and clean, gated, and well maintained. When our lease is up later this summer, we'll come back for a tour for ourselves! Staff is wonderful.
Charlotte Mitchell
Apr 20, 2021
Excellent staff, especially Ken and Grace. Always there when we need anything and respond quickly to any questions or concerns we might have. Wonderful place to live!
Paige Renfro
Apr 15, 2021
I have really enjoyed my experience with everyone at this complex. I do a lot of research before I make these types of decisions and I must've asked Tara from the front office 75 questions over the course of two weeks. Every time she seemed happy to be talking to me again. Very informative, very honest, made me feel like once I signed my lease that this service from the front office would carry through for my entire leasing period. I love the location is close enough to the giant shopping center to easily utilize it but far enough away to not see the traffic in the complex.
Dimes Booking
Jan 29, 2021
Anyone looking for a new home in the Austin area, I highly recommend giving Tara a call! She has been so incredibly helpful, going above and beyond to answer all of our questions and concerns. She found me the perfect unit with the most beautiful kitchen to run Trishna's Table from :)
Trishna Patel
Jan 4, 2021
Beautiful apartments and amenities. The pool and gym were clean and organized. The staff were welcoming and Tara was kind and answered all my questions. I appreciated that they all wore masks in the office.
Belinda Kelley Conti
Jan 3, 2021
Love this place! The modern feel is the best part! Grace from the office is super helpful and very attentive to our needs, she’s always there for us when we need help and always has a resolution. Definitely recommend this complex!
Tina Partida
Nov 21, 2020
It has been so far a wonderful transition into Cortland Southpark Terraces. The presentation of the amenities and the apartments themselves is very modern. My experience with management as been pleasant and smooth with no hiccups. Grace at the front of was wonderful and assisted me with finding my new home. Also Blair was very helpful with answering any questions I had. Cheers to the management here, it’s very rare that anything moves this smoothly.
Jonathon Melendez
Nov 19, 2020
10/10 Would recommend to a friend! My roommate and I looked at practically all the apartment complexes in a 30 mile radius in Austin and even houses. We physically toured more than 8 apartment complexes. Cortland Southpark Terraces was the best one for the best price. We have lived here for 2 months so far and have ZERO complaints. We love our two bedroom two bathroom apartment! It's modern, clean and safe! It has everything you would want in an apartment complex, great utilities and great management. Specifically Blair Bates in the office who is so awesome and always there for us! He is so helpful whenever we have issues (which we barely have had) and he made it so easy to move in. He also checks in on us from time to time to make sure everything is okay. This is the perfect place!!! If you are considering moving here, do it!
Kelly
Nov 19, 2020
10/10! 😁 Beautiful community, great team!
Valerie Holgerson
Oct 13, 2020
Terraces has been one of my favorite places to call home! The unit I stayed in was comfortable, and perfect for my small family. Maintenance team was always attentive, and the leasing team was reliable and listened to my needs. Not to mention BrightView the landscaping company, did an amazing job!!!
Claudia Owens
Sep 10, 2020
Moved in a little over a week ago and we are very happy. Valerie was so amazing with communication and being able to answer all of my questions and concerns quickly and diligently and has gone above and beyond to meet all of my needs! Highly recommend - It's clean, quiet, and a great location.
Hilary Higgins
Sep 10, 2020
Staff is super friendly and the apartments are really nice!
Joaquin Estebes
Sep 9, 2020
Love this apartment complex! The staff is always so friendly when I go in and super helpful. The managers greeted me which would’ve never happened at my last place. The service team is also quick to take care of service problems and are very nice! The pool is beautiful! It’s my favorite part besides my apartment.
Sarah Paige
Aug 26, 2020
The renovations are excellent. The staff is very friendly and helpful. The maintenance is quick and hardworking.
Verified R.
Jul 13, 2020
Apartments.com
After a pretty extensive search around Austin for the perfect place to call home! I found Terraces. It is a very nice property which has a very homey feel. I dealt with Grace and she was a pleasure to work with. Completely professional and very attentive! I highly recommend this property!
Just Joe
Jul 1, 2020
Val is magical. She made the process so beyond easy that I wasn’t stressed at all. I was so worried about looking into a new apartment & I can’t thank her enough for making this go so smoothly. 10/10 go see Val!
Cindy Ruiz
Jun 26, 2020
I have lived here going on 7 years. Love the community and the area. Although there has been many changes including 3 of the best maintenance men, one thing has remained the same and that is Grace. She always has a smile on her face and goes above to get things taken care of. Very friendly and always cheerful.
Rachel Saucedo
Jun 9, 2020
Professionally managed, friendly attitude, quick response -DQ
Verified R.
Jun 4, 2020
Apartments.com