I’ve lived at Cortland 77 since May 2023. I love my apartment. The floor plan and size of the rooms are much larger than the newer units in Charlotte, which I greatly appreciate. I have interacted with the staff on numerous occasions, and I have consistently found that the office staff, Charity, Henry, and the Property Manager, Morgan, are professionals who work tirelessly to provide residents with the pinnacle of customer service and a welcoming resident experience, regardless of the myriad personalities and issues they encounter. Last summer, when I was convalescing from a surgical procedure, I received a notice that I had a package at the office. Typically, after notifying the resident that they had a package, you would go to the office and pick up your package. However, at that time, I was unable, and Charity brought the package to my home. That’s only one example of the kindness and excellence in customer service she provides. She is always a pleasure to work with and goes above and beyond to assist the
Deborah McGee
Mar 27, 2026
Very pleased with the Maintenance team at Cortland 77. Ryan goes above and beyond to provide the best service. Charity and Henry from the admin staff are always willing to help with concern or issue. I am extremely pleased with the staff at Cortland 77. I have been treated with respect and kindness.
Verified Resident 1408109
Mar 4, 2026
Apartment Ratings
Cortland service and rates are always good,Good staff,timely response,Excellent service management..
Nov 5, 2025
Apartments.com
Cortland service and rates are always good,Good staff,timely response,Excellent service management..
Nov 5, 2025
Beautiful, quiet, been here a year and everything has been easy from receiving packages, quick maintenance service, professional!
Oct 30, 2025
Apartments.com
Beautiful, quiet, been here a year and everything has been easy from receiving packages, quick maintenance service, professional!
Oct 30, 2025
Great place awesome just try it and see you will love the place
Sep 9, 2025
Great place awesome just try it and see you will love the place
Sep 9, 2025
Apartments.com
The team at Cortland Seventy Seven consistently goes above and beyond to make residents feel truly at home. Their dedication, professionalism, and genuine care are unmatched—I couldn’t ask for a better community team!
Jul 24, 2025
Apartments.com
The team at Cortland Seventy Seven consistently goes above and beyond to make residents feel truly at home. Their dedication, professionalism, and genuine care are unmatched—I couldn’t ask for a better community team!
Jul 24, 2025
This is going on my fifth year residing at Cortland 77. There have been ups and downs to that experience. However, working with Charity (5 stars), Experience Manager, is always a good experience!! She has a relatable personality, making issues manageable and always pleasant with a genuine demeaner. Extremely pro-active at following up and making sure all questions are addressed and answered. Moving and relocations are inherently stressful situations and she makes the situation welcoming and a personal experience. Thank you Charity!!
1966ear
Jun 22, 2025
Charity and Henry great people easy to talk to and are a great help
Brian Gonzalez
Jun 13, 2025
⭐️⭐️⭐️⭐️⭐️ 5/5 – Highly Recommended! I had a great experience with Cortland seventy seven from start to finish. The entire leasing process was smooth, transparent, and efficient. Charity was incredibly helpful, answering all my questions and guiding me through each step with professionalism and patience. What really stood out to me was the excellent communication and prompt responses. They made sure all the paperwork was in order, and there were no surprises or hidden fees. The vehicle/property was exactly as described, clean, and ready on time. I truly appreciate the level of service and attention to detail. I would absolutely recommend Cortland 77 to anyone looking for a reliable and trustworthy leasing company. Thank you for making this a hassle-free experience!
Shetasia Akridge
Jun 13, 2025
I am coming up on the end of my first year, and will be renewing my lease. I am very well taken care of, whenever I call Charity with an issue she resolves it, and she always checks back to be sure everything is okay. The office staff and the maintenance team are the best. Thank you Cortland 77!!
Bobby Siers
Jun 13, 2025
Charity is such a wonderful person there’s not one time that I ever been in the office that she didn’t help me out stop what she was doing and give me her undivided attention . She works with me whatever problem I have she has such a beautiful spirit..
samgee68@gmail.com
Jun 13, 2025
Apartment Ratings
I love living at Cortland Seventy Seven, the maintenance staff is great and on point and so is the office staff, especially Charity B. She makes sure that she is always there to service your needs, whether it's a rent issue, complaint, or receiving your packages. The only dislike is we don't have a computer/ office center for the residents to use and the new office hours.
Deneen Holmes
Jun 12, 2025
Great community to live in with a great team to help it happen
Dieulande Georges
Jun 11, 2025
Charity was awesome. I move into my apartment this week!
T McGill (ChefTipSoSincere)
Jun 11, 2025
Great place to live love the community, Charity & Robert ROCK☆
Robert Massenburg
Jun 11, 2025
Resident for 2 years. Charity is an absolute gem of a resident manager! From our first interaction, she has been approachable, professional, and genuinely caring. She goes above and beyond to make sure residents feel heard, supported, and comfortable in their homes. Whether it’s handling requests quickly or simply checking in with a smile, Charity brings warmth and reliability to the community. It’s clear she takes pride in what she does, and it makes a huge difference. So grateful to have her here—thank you, Charity! I have enjoyed my stay here.
Miltonjha Grier
Jun 9, 2025
I have lived a Cortland Seventy Seven for over six years and my experiences have always been positive. I have reached out to Charity in the office multiple times and she has always been very helpful and accommodating with any issues i may have. She's easy to talk to and very professional, an asset to the property. This is an awesome complex and the maintenance staff is excellent. I am very happy here.
Cassandra Peters
Jun 9, 2025
What a great experience it has been living here. Charity is as good as it gets!! Extremely professional. Treats the place like it’s hers . Definitely going to renew here
jason jenkins
Jun 7, 2025
My experience at Cortland Seventy Seven has improved significantly because of Charity, the assistant community manager. She consistently demonstrates a high level of care, responsiveness, and attention to detail in everything she does. Charity is approachable, solution-oriented, and always takes the time to ensure that concerns are addressed promptly and respectfully. Her positive attitude has set the tone for a welcoming and well-managed community. She is committed to creating a comfortable and supportive environment for residents. She had single-handedly enhanced the overall living experience here.
Golden Veil
Jun 7, 2025
Living at Cortland Seventy Seven has been a great experience, and a big part of that is thanks to the assistant community manager, Charity. From day one, whether it’s following up on service requests, helping with lease questions, or just being a calming presence around the office, Charity truly stands out. She’s knowledgeable, efficient, and incredibly kind. You can tell she cares about the community and takes pride in making it a better place for everyone. It’s rare to find someone so consistent and dependable in this kind of role, and I’m thankful to have had her as part of my living experience here. Cortland is lucky to have her!
H. LERENT
Jun 7, 2025
I’ve been living at Cortland Seventy Seven for two years now, and I have to give a big shoutout to Charity. She has been nothing but helpful from day one — always going the extra mile with personal touches that really make a difference. It’s clear she genuinely cares about the residents. I also appreciate the entire staff here — professional, responsive, and kind. Living here has been a great experience thanks to people like Charity and the whole team!
Shayla Flemming
Jun 6, 2025
I have been living here for about 2 years now. Charity has been my main contact for helping me whenever there is an issue, such as residents portal and/or packages , etc. Thank you Charity for being so kind and eager to help me when I need it . She is always on her p's and q's when it comes to her position. Cortland is lucky to have her in the Office . Henry is also helpful when Charity is out of the office . Wonderful group!
Nautica Barbee
Jun 6, 2025
This is my fifth year living at Cortland Seventy Seven . I just want to reach out and compliment Charity who goes above and beyond catering to the needs of the residents she is caring and addresses any concern you may have in a timely manner . I am happy to call this my home knowing that I have staff members like you who can relate to everyday issues that residents may encounter with such a hospitable and caring manner . Thank you for what you do.
Erla Peters
Jun 6, 2025
I’ve been in Charlotte 8 years and out of the places I’ve stayed this has been the best complex and environment I’ve stayed. I’ve lived in this complex a year and a half and the staff here has been nothing but informative and helpful; to the point that all my needs are met. The maintenance team waste no time to get things done. Charity B. (Manager) has been a big help with every question I have had regarding miscellaneous issues…the small complaints (minor noise here in there) I’ve had really didn’t feel like a complaint after speaking with her because she listened and resolved it. This place is a hidden gem. It’s a non-smoking diverse environment. The upkeep is in condition from my prospective, clean lots and not much going on besides kids at play from time to time. Not to mention it’s actually in a convenient location. I would recommend you staying here unless you’re with the dramatics (No Vacancy).
Sir Duke
Jun 6, 2025
With great gratitude I leave this review regarding Charity and the leasing office team. Mostly due to the patience, care and dedication I’ve experienced personally but also witnessed first hand. This is a team that exudes the meaning of hospitality while making the community feel more like an oasis. Great team, great location - I’d highly recommend.
Joseph Oliver
Jun 5, 2025
Ms. Charity from the leasing office, along with the entire maintenance team, are truly awesome! They’re always professional, courteous, and timely with their service. Their dedication and responsiveness make a big difference and are greatly appreciated. Living here has been a smooth and positive experience
K
Jun 5, 2025
I’ve had some good experiences being here at Cortland. Charity has went above and beyond to assist me since I’ve been here. The maintenance team here is also attentive to service requests. Overall, the staff here are friendly and I appreciate them for making me feel comfortable and welcomed here in this community.
Natalie Cruz
Jun 5, 2025
I’ve been a resident of Cortland since October’23 and I must say that this place is definitely one of the better apartments in the southwestern part of Charlotte. Charity Baxter and crew are top notch when it comes to any questions, concerns and work orders that I may have.
Kevin Silver
Jun 5, 2025
I have been at Cortland Apartments for 26 years. I do enjoy my apartment, but I do feel that it is time for an upgrade to the outside of the apartments. Otherwise, the apartments are very modern. I have seen many of the management come and go and there have been some nice ones and not so nice ones. It is a real nice place to reside, and it is close to my job where I work in SouthPark. I must give Kudos to one the management team members, Charity Baxter. She is the resident Experience Manager. No matter what problem I experience, she is on the ball and takes care of my issue. She never fails to get back to me when I call or email Cortland. She really knows her job and will get it done for you. I also am well pleased with the maintenance crew, especially Ryan. The other guys are great too. If you are looking for a nice place to move to, Look here at Cortland and see Charity to help you out. Shirley Williams
shirley Williams
Jun 5, 2025
Convenient area, great professional staff and professional dependable maintenance
Apr 22, 2025
Apartments.com
Convenient area, great professional staff and professional dependable maintenance
Apr 22, 2025
I’ve lived in 2 different communities ever since I moved to Charlotte from Jersey. This is by far the best one! Maintenance team is on point and people in the leasing office are impeccable!
Yves Lendy Edmond
Apr 21, 2025
I love this community very much
Gerline Georges
Apr 21, 2025
The property has amazing properties and are up to date. The leasing consultant I want to say his name was Yves Henry was also nice and welcoming. He deserves a pay raise.
Asia Lynn
Jan 20, 2025
I moved here early 2024 and will be renewing my lease for 2025. The staff are helpful and I feel safe living in this community
Gisela Polanco
Dec 11, 2024
I love the ladies at the front desk they were very quick, gave quick responses and anything I’ve needed from them was always handled ! I have some neighbors upstairs that are very very loud but they have kids so I understand.. other than that it’s great
Verified Resident 1298819
Dec 2, 2024
Apartment Ratings
Warm friendly environment with mature landscaping. Great staff, excellent clubhouse and gym. Quiet neighborhood, you can tell when a non resident enters the complex by the level of the music playing in their cars.
Verified Resident 1295853
Nov 20, 2024
Apartment Ratings
Over all the people and facilities are ideal. The price is a little higher than advertised.
Nov 15, 2024
Apartments.com
Over all the people and facilities are ideal. The price is a little higher than advertised.
Nov 15, 2024
I chose Cortland as my first apartment moving out of home, and I have been really impressed and happy from the application process to living here. The renting process was super smooth, and it was wonderful working with Eurekia! She was so kind, responsive, and made sure to answer all my questions. I love my apartment too! It's really nice with updated appliances, granite countertops, and neat additions like under kitchen cabinet lighting and built-in bluetooth speakers. I've had a great experience with maintenance who work quickly, communicate effectively, and make sure things get done right. As for the community, I feel safe, even walking around late at night, and haven't had any issues with loud or disrespectful neighbors (in fact I haven't really heard a peep since living here outside of friendly greetings!) As someone who deals with anxiety, Cortland has been such a positive experience for me and I highly recommend it here! Especially for those looking for a solo apartment.
Brianna Riley
Nov 13, 2024
Ms. Beasley did a wonderful job from showing me my apartment all the way to staying in touch with the entire move in process. I love my apartment and I love the amenities that come with it. Maintenance is quick to respond to needs and the gym is accessible 24 hours like it says. Everyone at the front office is friendly and always ready to help.
Verified Resident 1290919
Nov 1, 2024
Apartment Ratings
I am soooooooooooo pleased with the experience I received with Cortland Seventy Seven! Eurekia energy was amazing the first day i inquired about the apartment! Her energy was amazing, very professional and always had a smile and was very informative about the process. Charity is amazing as she had to juggle multiple people at the same time .. they both were a dynamic duo! They give all the info you need to know, application process was a breeze and everything was handled in a timely fashion with the apartment!! Even maintenance got things done that was needed for the apartment I overheard the excitement in their voice when everything was completely med and it made me happy to know everyone here is on one accord!! And the apartment is amazing!! I was in my last apartment for 7 years and I came here for a new start and I’m loving my new home already!! Thank you ladies so much for making this process seem less!! I’m HOMEE!!!!
Bri Bri
Oct 16, 2024
I want to give a big shout-out to Charity for clearing up the confusion. She was super helpful, and I really appreciate the excellent support. Thanks, Charity!
Schreeda Wallace
Sep 30, 2024
Charity is very professional and patient . We need more staff like her.Every time I go into the office she goes out of her way to help me and my wife.
Lloyd Harris
Sep 26, 2024
I highly recommend this community due to its outstanding staff. Lorretta, the manager, truly cares about residents and ensures everything runs smoothly. Henry and his coworker Eurekia are always helpful and responsive to any needs. Talab, the maintenance supervisor, is committed to excellent service. For a perfect community, a dedicated manager and a strong maintenance team are essential, and this staff exemplifies that. I'm glad I chose this place to live!
MOUSA ALDAKHEEL
Sep 24, 2024
Living in this community is an absolute joy, thanks to the incredible neighbors and leasing office staff. The leasing office staff consistently go the extra mile to ensure our needs are met promptly and with care. And with top-notch amenities like the pool, clubhouse, and fitness center, every day feels like a luxurious retreat. I'm grateful to be part of such a wonderful community.
Verified Resident 1269413
Aug 5, 2024
Apartment Ratings
It’s been really nice living here. The yoga on Thursdays is awesome, it could use a fan up there tho. The pool is really nice and the dog park is also. Only thing that could possibly make it better is if there was a splash pad and seating in the shade.
Verified Resident 1265660
Aug 3, 2024
Apartment Ratings
As a young female I feel very comfortable living here. The C77 community is the most diverse group of people I have ever seen all the way from families with young kids, to elders, to college-aged kids, every race you could think of. I think it is common for you to "get what you give". As long as you follow the policies and procedures set out by the community, things will always go your way. In my whole 14 month lease I did see ONE roach. I asked maintenance if they would replace the bottom sill on my door, and they did no problem and I never saw another bug in my apartment again. I saw that the corridor outside of my apartment was dim, which made me feel uneasy, I asked if we could get a new light bulb, we had one by the time the sun went down the next day. The maintenance team around here ROCKS. There was a period of time during this lease where I went through a rough patch, and ended up having a wellness check called on me. The maintenance team did a phenomenal job of respecting my privacy while also being
Nicole Palmer
Aug 3, 2024
No real complaints can be made. Very nice apartments and the staff at the leasing office are very professional and helpful with any needs or troubles that you may have.
Darian Noble
Jul 26, 2024
My dad just moved here from Cortland Falls River In Raleigh and this community is super nice looking! Loretta in the office is super nice and was able to help my dad get his package
Daniel
Jul 15, 2024
Good Attention for Ericka (Asistent Manager)
Raulis Prado
May 17, 2024
The Cortland community is great for the price. The property is a cozy little area, but the homes are modern and well kept. The included appliances are modern and fully functional. Just do a little decorating and call it home.
Verified Resident 1249715
May 8, 2024
Apartment Ratings
charity was amazing and really helpful i came in to look for a 2 bedroom apartment and she was able to show me around the neighborhood and see the apartments and was very nice and kind person
Anthony
Apr 26, 2024
Lived here for 14 months and moved only because I needed to for work. Quiet community full of everything from families to young professionals. The staff is very nice and organized! :)
Devin
Apr 12, 2024
I’ll definitely recommend ! Nice complex and also the services to start the process very nice and quickly; I recommend start your process with Charity Baxter, she is very nice and kind. She make you feel confident and confortable !
Jonathan Castro
Apr 9, 2024
I lived here for 6 years so I think I can add some detail. Very convenient location off of 77. Very close to the airport. Never had a package stolen from my front door in my 6 years here. No issues with parking. Maintenance team is amazing and are very quick to respond and super friendly. The landscaping is top notch and looks great especially in the spring and summer. Dog park is great and spacious and has been recently upgraded. Apartment is nice and feels modern. Front desk workers are very accommodating and polite and actually host some fun events. The pool is great and well kept. Negatives would be the bugs and mosquitoes in the summer. There’s a pond nearby and the mosquitoes can annoying. Not sure if it was treated recently as it didn’t seem as bad this past summer. As for the roaches- they are few and far between at least in my experience. Unfortunate- yes, but it’s the south and to be expected. They will pop up and the maintenance team will respond quickly. Keeping your place clean will help and you
Matthew Kreimoyer
Apr 9, 2024
I recently moved to Courtland about a month ago. I had an excellent experience with office staff. They were very patient with me with my sister and I with looking for the best apartment that suites us! I love my apartment! The space, the amenities, and the environment! I have enjoyed living here and I am looking forward to my time to come!
Ziare Joy
Feb 24, 2024
Great community, kudos to the group of people that makes it so good for us to live here. Great human relationships, Quick customer service, amazing social events!
Marleny Santana
Feb 21, 2024
This residence is very nice, the leasing office staff is very friendly and helpful, always a positive environment.
Amirah Abdul Nur
Feb 21, 2024
Very nice staff…Henry made my move such a pleasant & enjoyable experience. I definitely recommend this property if you’re looking for a family-friendly atmosphere!
Maya H
Feb 20, 2024
Awesome place to live! My second time around and I came back for a reason! Ask for Henry when you come by he will hook you up with an awesome place you will love. My favorite part is the space the apartment has as well as the community being gated!
Greg Davis
Feb 20, 2024
Current Resident Review as of 2/8/24 Courtland 77 is a great starting apartment space. The residence is safe and for the most part clean. The management (Nacy is the best) and facilities staff is extremely helpful and friendly. Residents are a healthy mix of backgrounds and living styles. People report of bugs, this is true any city I have ever lived in. I find the main issues are more of the residents and conditions of the buildings. Pros Great location to Airport, Mall and Up Town Friendly Staff Maintenance is quick to respond, see below for more information. Decently sized Dog Park Nice sized space for the price* Safe area inside of complex Car Washing Area Cons Residents breaking rules, not picking up dog poop (there is a lot of this), blocking the gated access waiting for school buses (every day). Residents (and guests) breaking entry gates allowing cars to be more easily broken into. Surrounding area can be seen as dangerous to walk around at night. Buildings are showing their age, windows don’t open sc
adonai56
Feb 16, 2024
Lorretta has been sooo quick to help solve every problem that I’ve had in any way she can. Nancy gave me the tour and was one of the most friendly office staff members I’ve encountered in NC. Ryan, John, and Robert (maintenance team) have also been a huge help in getting me situated and getting all my issues in my unit addressed quickly and efficiently.
Ni M
Feb 14, 2024
This is a great apartment to move into the complex is quiet, the staffs are so friendly and helpful and most importantly if you have a request the maintenance staffs are always available to assist
Haward Achu
Feb 14, 2024
STAFF IS PERFECT THEY TAKE CARE OF EVERYTHING AMAZING NEIGHBORS
filmedbycoop
Feb 14, 2024
Maintenance staff is great!! The manager is very knowledgeable and a wise man. Thank you!
Mineral Makers
Feb 9, 2024
Hands down a great community in south Charlotte area! Close to the interstate and commute into downtown is a breeze. The process of from tour to move in was smooth thanks to Loretta and the leasing team. She was so helpful and patient with all my questions. Maintenance did a fantastic job with my apartment and the maintenance supervisor Ryan help me to understand the smart thermostat and making sure my apartment was to my standards. I’m looking forward to my new home and community!
Yasmeen Asiya
Feb 8, 2024
Current Resident Review as of 2/8/24 Courtland 77 is a great starting apartment space. The residence is safe and for the most part clean. The management (Nacy is the best) and facilities staff is extremely helpful and friendly. Residents are a healthy mix of backgrounds and living styles. People report of bugs, this is true any city I have ever lived in. I find the main issues are more of the residents and conditions of the buildings. Pros Great location to Airport, Mall and Up Town Friendly Staff Maintenance is quick to respond, see below for more information. Decently sized Dog Park Nice sized space for the price* Safe area inside of complex Car Washing Area Cons Residents breaking rules, not picking up dog poop (there is a lot of this), blocking the gated access waiting for school buses (every day). Residents (and guests) breaking entry gates allowing cars to be more easily broken into. Surrounding area can be seen as dangerous to walk around at night. Buildings are showing their age, windows don’t open sc
adonai56
Feb 8, 2024
Update: It has been a pleasure working with Loretta! She is very responsive and addresses whatever needs I have! Best community manager ever! I’ve lived here for two years and have enjoyed every moment! The office staff does an amazing job at planning events for the community and the maintenance staff does an outstanding job with completing my service requests in a timely manner!
Quierra West
Feb 8, 2024
Lorretta and her leasing team are beyond friendly, warm, and inviting Such a great environment to be in when in the leasing office!
Justin Rogalsky
Feb 8, 2024
I love living here at Cortland Seventy-seven. The best apartment complex I've lived at so far. They take pride in the property, management and the staff is very friendly and always there to help. Whenever, I have a maintenance request it always get completed almost immediately, the same day. Another reason I love living here is that they appreciate the residents that live here as well by having activities and social gatherings for us at least once a month, if not, for sure on holidays. We have a very nice pool area with a fitness center, and social room with tea and coffee bar. I just wish we had a computer center that would really be nice but overall, it's a great place to live.
Deneen Holmes
Feb 8, 2024
We are happy to have made Cortland at Seven Meadows as home for now. Warm front desk and on site help makes all the difference in addition to the excellent location.
Rajul Kambli
Feb 1, 2024
The workers provide the best services ever
cyril C
Jan 31, 2024
can’t complain. been here almost a year, and never had a single issue that couldn’t be fixed. Henry, Nancy or Loretta has always resolved my issues as soon as possible!
Dev Elisabeth.
Jan 26, 2024
Haven’t been here that long, but so far it’s a hidden gem. So far is quiet, clean and the staff is professional yet down to earth. Very responsive and informative regarding events, weather or remodeling within the community
Verified Resident 1219168
Jan 22, 2024
Apartment Ratings
Updated review as of January 12 Something quite concerning to me is the fact that this gated community already has sent out an email regarding reports of car break-ins. I’ve only been here a week, so receiving that definitely concerns me since the whole point of moving into gated communities is for protection. No proactive preventative measures (such as looking into cameras for the parking lots, an officer patrolling the area, nothing) will be done so everyone just has to hope and pray their car won’t be broken into. The office can’t seem to put any effort towards trying to lessen this safety concern they and management are aware of. Pretty disappointing as someone who just moved in to find out the only response they have is after it happens report it to the police. I’ve seen a couple of bugs but since there are so many trees so close to the buildings and there doesn’t seem to be pest management throughout the common spaces of the building (like the stairwell, halls, etc) I guess that can be expected. I’m try
Niy Mcd.
Jan 22, 2024
Updated review as of January 12 Something quite concerning to me is the fact that this gated community already has sent out an email regarding reports of car break-ins. I’ve only been here a week, so receiving that definitely concerns me since the whole point of moving into gated communities is for protection. No proactive preventative measures (such as looking into cameras for the parking lots, an officer patrolling the area, nothing) will be done so everyone just has to hope and pray their car won’t be broken into. The office can’t seem to put any effort towards trying to lessen this safety concern they and management are aware of. Pretty disappointing as someone who just moved in to find out the only response they have is after it happens report it to the police. I’ve seen a couple of bugs but since there are so many trees so close to the buildings and there doesn’t seem to be pest management throughout the common spaces of the building (like the stairwell, halls, etc) I guess that can be expected. I’m try
Niy Mcd.
Jan 12, 2024
Updated review as of January 12 Something quite concerning to me is the fact that this gated community already has sent out an email regarding reports of car break-ins. I’ve only been here a week, so receiving that definitely concerns me since the whole point of moving into gated communities is for protection. No proactive preventative measures (such as looking into cameras for the parking lots, an officer patrolling the area, nothing) will be done so everyone just has to hope and pray their car won’t be broken into. The office can’t seem to put any effort towards trying to lessen this safety concern they and management are aware of. Pretty disappointing as someone who just moved in to find out the only response they have is after it happens report it to the police. Due to this car break in concern I’d really rate this like a 3.75 star if I could…I’m afraid to have anyone come by or even what could happen to my own vehicle on this property. I’ve seen a couple of bugs but since there are so many trees so close
Niy Mcd.
Jan 12, 2024
Updated review as of January 12 Something quite concerning to me is the fact that this gated community already has sent out an email regarding reports of car break-ins. I’ve only been here a week, so receiving that definitely concerns me since the whole point of moving into gated communities is for protection. No proactive preventative measures (such as looking into cameras for the parking lots, an officer patrolling the area, nothing) will be done so everyone just has to hope and pray their car won’t be broken into. Pretty disappointing as someone who just moved in to find out the only response they have is after it happens report it to the police. I’ve seen a couple of bugs but since there are so many trees so close to the buildings and there doesn’t seem to be pest management throughout the common spaces of the building (like the stairwell, halls, etc) I guess that can be expected. I’m trying to take action beforehand spraying around every so often so I don’t see the bug issue within my unit. Everything el
Niy Mcd.
Jan 12, 2024
Updated review as of January 12 Something quite concerning to me is the fact that this gated community already has sent out an email regarding reports of car break-ins. I’ve only been here a week, so receiving that definitely concerns me since the whole point of moving into gated communities is for protection. No proactive preventative measures have been communicated so hopefully they will look into that since I have asked. The email was moreso just telling us to not keep our valuables in our cars, report things we see, etc. I’ve seen a couple of bugs but since there are so many trees so close to the buildings and there doesn’t seem to be pest management throughout the common spaces of the building (like the stairwell, halls, etc) I guess that can be expected. I’m trying to take action beforehand spraying around every so often so I don’t see the bug issue within my unit. Everything else seems to be good so far. My review the week of Jan 1-5 I just moved into this complex and I can say that this is one of the
Niy Mcd.
Jan 12, 2024
I just moved into this complex last week and I can say that this is one of the most friendly and helpful office staff I’ve encountered in NC. Nancy, Loretta, Ryan, John, and Robert have been a HUGE help in getting me situated and getting all my concerns addressed quickly and efficiently. So big shoutout to them. When they say Welcome Home here, they mean it! There are communities in Ballantyne such as The Sagewood formerly known as Plantation Park that make everything such a hassle (take weeks to handle simple requests, rude office staff, leaking ceiling for over a week, etc) but I haven’t had any issues like that here so far. I can’t say much as far as my stay here, but I will make sure I update further into my lease!
Niy Mcd.
Jan 8, 2024
The staff at Seven Meadows are so kind. I appreciate your support
Lorena Lozano
Jan 6, 2024
This is one of the mostly friendly , welcoming and understanding communities I have lived in special Thanks to Nancy and the community manager Lorretta. I have been living here for almost 2 Years and from Front desk all the way to management and maintenance are all great and Helpful and their response is quick. The residents are really looked after by the management, leasing staff, and the maintenance team. The landscaping is kept clean and beautiful. This is a very classy and friendly place to live in and it is in an excellent location.
ካሕሳይ ዮውሃንስ
Nov 10, 2023
Hello, Cortland seventy-seven is a very nice place to live, office staff is very nice, maintenance is very helpful . your request for maintenance is done in a timely manner . The apartment is beautiful, hardwood floors countertops and fixtures go together. I love this place, It’s a clean and safe place to live. Anyone who comes here to live will feel at home.
Sandy Harris
Nov 9, 2023
This is one of the mostly friendly , welcoming and understanding communities I’ve lived in thus far. Front desk all the way to management are all great. Can’t forget about the maintenance team. Very quick responses !! Love it here. S/O to Ken and Ms Nancy !!!
Tay Curry
Nov 8, 2023
I’ve been living here at Cortland 77 for almost 2 years. They have multiple opportunities for us to enjoy where we live! Mr. Kenny, Henry, and Ms. Nancy have been there since day one and I appreciate all they do for our community.
NiJel Smith
Nov 8, 2023
My husband and I have lived at Cortland Seventy Seven for about 6 years. Now that we have a daughter, we wanted more space and to move to an area that was closer to where my daughter goes to physical therapy. This means we would be moving out. When applying for a different place to live my renter report from Real Page came back as though I was evicted from the Cortland Seventy Seven in 2018 which was absolutely false otherwise my husband and I couldn't still be living here. This was inaccurate information. I reached out to Lorretta in the office only to get no help. She couldn't find me or my husband and we have been living there for 6 years this is why I am only give 4 out of 5 stars. However, I reached out to Ken Risgbee. Ken was extremally responsive. He has always helped my husband and I whenever we had any questions or concerns. Ken goes above and beyond. He did his due diligence by reaching out to his IT team to write a letter to dispute the false information that was being reported. However, IT was unh
Anna Courtney
Nov 8, 2023
I’ve been leaving here at Cortland 77 for almost 2 years. They have multiple opportunities for us to enjoy where we live! Mr. Kenny, Henry, and Ms. Nancy have been there since day one and I appreciate all they do for our community.
NiJel Smith
Nov 7, 2023
Fantastic place to live! Special Thanks to the Community Manager and residential manager for understanding our situation looking into our issues and coming over with positive solutions. The amenities are unbelievable. The residents are really looked after by the management, leasing staff, and the maintenance team. We looked at several places before moving in and we are thrilled that we chose The Cortland seventy-seven. There are workout classes onsite. There are services brought in at no charge to the residents. The landscaping is kept clean and beautiful. This is a very classy and friendly place to live and it is in an excellent location.
Vindhu Priya
Sep 18, 2023
It has been a pleasure to live inCortland Seventy seven. The property staff are always on time & they have nice office events for the apartment community. The school system is amazing & it’s just 15 minutes away from everything. Wish there was a playground but overall super nice place to live.
Destinie Colebrooke
Sep 5, 2023
Solid apparent for the area and price. Community is kept clean and organized. Some issues that took serval maintenance tickets to complete and resolve. Other issues are fixed right away. Management is helpful and friendly.
Verified Resident 1172275
Aug 21, 2023
Apartment Ratings
There is a difference between being treated like a tenant and being treated like a resident. A tenant may be viewed as someone who occupies an apartment unit and pays a monthly fee for the privilege. A resident is someone who lives in an apartment home within a community of other residents, all of whom enjoy the amenities of the community and are valued by the management and maintenance team of that community through the work they do to provide their best to their residents, and the resident's remit a monthly fee for the privilege. That's the Cortland difference.
Verified Resident 1164068
Jul 28, 2023
Apartment Ratings
I have lived here for 2 years now and have loved it. The pool and fitness center are amazing. Maintenance is really nice and get the job done. Ken the property manager makes the move in process really easy and holds great events for the community. If you have any questions Ken as well as Nancy will answer them. Can’t wait to renew my lease!!
Amber Worth
Jul 13, 2023
I love this apartment complex, it's quite. They offer a lot of different events for the residents,such as wingo, group exercises. All my encounters with the staff has been pleasant. I enjoy talking with Ken,he is a people person,and will handle any and every concern professionally.J. Webster
Anonymous
Jul 11, 2023
Apartment Ratings
Desde el primer momento que llegamos la Sra. Nancy nos brindó siempre una buena atención, nos ayudó con todo el Proceso y estuvo siempre pendiente.
lissette alejo suesca
Jul 11, 2023
I’m taking back my previous review, i was able to talk with Ken and he explained to me why the pool was unavailable. I wanted to also say i have been living here for a year and i truly enjoy my stay. Whenever I need something fix maintenance is quick. And staff is also very helpful and accessible.
Erica Jones
Jul 11, 2023
Its was very good experience living here and we have welcoming staff and helpful management. Good thing about this community they host wonderful events twice a month and handle service very quickly.
Rakesh R Sana
Jul 10, 2023
This place is a hidden gem. You really get a sense of community at Cortland 77 that you just don’t see anywhere else. It has a really family friendly atmosphere and is a conducive environment for working professionals. Ken Rigsbee went above and beyond in helping me move in and made the process as smooth as possible. I’m super excited to be able to call this place home 😁.
Ismail Mumin
Jul 10, 2023
I just rented and apartment and since then beginning I was been help by Loretta which she was super nice and provided all the information I needed and she was the reason why I decided to stay at Cortland Seventy Seven. She gave me a tour and explain everything in detail so I’m very happy with all the tan there including Nancy and Keneth very respectful and friendly. But special kudos to Loretta.
Jesus Garcia
Jul 7, 2023
I’m new to the complex, celebrating one month. My experience from day one has been nothing short of wonderful. It began with my leasing agent, Nancy. Nancy was very pleasant, cordial, and professional. She toured several apartment homes with me (1 overlooking the pool and clubhouse) and explained the move-in and maintenance guarantees and leasing process. After praying about it, I selected a unit on the second floor at the back of the complex. However, unfortunately, I have allergies which carpet tends to aggravate. Nancy informed me that although management was replacing old tattered carpets with hardwood-styled vinyl floors, that could not be determined until the current resident vacated the premises. Hopeful that the carpets would be replaced, I moved forward with the leasing process. While I was out of town, Nancy contacted me to inform me that the carpets in the unit I selected were in good condition and not being replaced, however, she did give me an alternative and asked me to think about it. A short t
Deborah McGee
Jul 6, 2023
I’m new to the complex, celebrating one month. My experience from day one has been nothing short of wonderful. It began with my leasing agent, Nancy. Nancy was very pleasant, cordial, and professional. She toured several apartment homes with me (1 overlooking the pool and clubhouse) and explained the move-in and maintenance guarantees and leasing process. After praying about it, I selected a unit on the second floor at the back of the complex. However, unfortunately, I have allergies which carpet tends to aggravate. Nancy informed me that although management was replacing old tattered carpets with hardwood-styled vinyl floors, that could not be determined until the current resident vacated the premises. Hopeful that the carpets would be replaced, I moved forward with the leasing process. While I was out of town, Nancy contacted me to inform me that the carpets in the unit I selected were in good condition and not being replaced, however, she did give me an alternative and asked me to think about it. A short t
Deborah McGee
Jul 6, 2023
I haven’t moved in yet, but the Cortland Seventy Seven team has been friendly and patient with me throughout this process, down to my busy schedule and some hiccups due to some of my documents being passed to different leasing consultants. I was able to come visit the grounds and everything was clean, well maintained, and quiet. I loved all the green space surrounding the property. The property is also very close to South End, Ballantyne, Uptown, South Park, and Myers Park which is definitely an added bonus. My unit has all of the features I was looking for, like updated flooring, under cabinet lighting, granite countertops, and stainless steel appliances for an affordable price. Overall, I’m pleased with my experience and excited to be able to come and pickup my keys soon!
D'Asia Thompson
Jun 22, 2023
Definitely a 5 star to this community.. Peaceful and feels safe.. The staff is really good here. Creates a family environment
Archana Tata
Apr 30, 2023
Had to move in a hurry and C77 staff has been awesome as we made a quick transition. Maintenance has been prompt and helpful and are easy to get along with. Would like to see working gates and cleaner grounds.
dylan stetts
Apr 26, 2023
Great apartment complex! From the first day I came to visit, this complex checked off so many boxes. Located in a pretty quiet area of town, not too far from Uptown and other parts of the city. The staff have been awesome since I first moved in with a special thanks to Mr. Ken who has looked out for me and my roommate from the beginning. Maintenance staff is very helpful and quick when it comes to repairs and the lobby and other amenities like the gym and pool area are always clean and welcoming. Highly recommend this complex!
Adam Moore
Apr 20, 2023
It has been a pleasure to live inCortland Seventy seven. The property staff are always on time & they have nice office events for the apartment community. The school system is amazing & it’s just 15 minutes away from everything. Wish there was a playground but overall super nice place to live.
Destinie Colebrooke
Apr 18, 2023
I’ve been apart of Cortland for about 3 months now and I’m happy with my decision! Ken who is in charge of the events always have something fun for the community to do! The ladies at the front desk are very welcoming ! And I just adore our clubhouse !
Vivian Barbee
Apr 18, 2023
I would like to comment on my experience at Cortland 77 dealing with an incident causing water damage to my apartment. It took about a month, at times was frustrating but Loretta (Property manager) was very calm and patient with me. Especially when I wasn't very calm or patient with her. She always welcomed me into her office to sit down and come to solutions together. That helped tremendously to make the experience much more positive. My apartment was restored, they replaced all the flooring with a much nicer product, as well as some other updates. I was pleased to move back in. Loretta helped me through the process of getting reimbursed for the back rent in the amount I was entitled to. The staff here is extremely friendly, the facilities are very clean and inviting. One of my favorite parts about Cortland 77 is that they don't tow their residents vehicles. This might sound silly but coming from an apartment that does have vehicles towed without the proprietary parking pass, most notably their own residents
Bradley Kellogg
Apr 12, 2023
Lovely staff and maintenance team, always attentive to any questions I have and quick to respond to work orders as well.
Tyrell Plaza
Apr 7, 2023
My experience has been nothing short of wonderful. The front office staff is always accessible to residents and the maintenance staff always does an awesome job of completing work orders in a timely fashion.
Verified Resident 1126180
Mar 29, 2023
Apartment Ratings
I absolutely love how professional Lorretta Ogborn is. she is the best property manager I have ever dealt with. she takes the time to look into each situation with all tenants as if if was her own personal situation. amazing property I would recommend to anyone!! :)
Nichole Michelle
Mar 16, 2023
Mr.Ken Was Amazing As Well As The Apartments affordable & Clean I Can’t Wait To Move In
Raw Brow
Mar 16, 2023
Beautiful home living environment. The people in the office and maintenance crew are just on point when you need something taken care of. I love it’s a safe neighborhood & definitely appreciate the attention Ken Rigsbee in the office provides when one needs assistance on the property or about your lease.
Gladys Wambugu
Mar 16, 2023
Five star property Great residential events And staff is professional
Adrianna Robinson
Mar 16, 2023
Great Place to live Maintenance & Management is wonderful I recommend highly
Micky'ala Bella
Mar 16, 2023
The community here is very friendly and the staff are very helpful. The grounds are kept very neat as well, which I enjoy.
Danny Ballenger
Mar 16, 2023
I recommend Cortland Seventy-Seven for the resident events and the team customer service.
Privado Rigsbee
Feb 23, 2023
I have just moved into a 2bedroom apartment in courtland seventy seven, Nancy has made the leasing and moving process very smooth and easy. She has been super flexible and has listened to with lot of patience all through our queries. Place is just amazing, strongly recommended!
Aravind Anupindi
Feb 14, 2023
Kimberly answered the phone with a pleasant voice and listened to my concerns. She followed up via email with a thorough recap of our conversation and handled all tasks quickly and professionally.
Tracey Chester
Feb 8, 2023
Well maintained community Management is very friendly and cooperative Very prompt in service requests
Ashutosh Dash
Feb 7, 2023
Had an amazing and smooth transition. Ms. Ogborn really went above and beyond for me and helped me get into this beautiful 1BR! She is the best. Thank you so much.
Kevin Barrera
Feb 7, 2023
Leasing agent Kimberly was amazing & helpful
Maya H
Jan 27, 2023
Lived here for 14 months and moved only because I needed to for work. Quiet community full of everything from families to young professionals. Never experienced a noise complaint. The staff is very nice and organized! :)
Devin Wyatt
Jan 17, 2023
Mrs. Nancy is very polite, above all very professional in her work, she always treats me very well, Mrs. Nancy is professionally prepared to work with the public, very polite and above all she provides me with all the necessary information every time I need her service, people like them are the ones you really have to work in this type of complex
Randy cuevas
Jan 13, 2023
My husband and I had such a great experience with Cortland Seventy Seven. From the moment we went on a tour to ultimately signing a lease. Kenn has great customer service and made sure to explain everything to us in great detail. The community amenities are wonderful and our unit is super spacious.
Alana Sealy
Nov 14, 2022
Very great host of staff and super responsive with answering calls or maintenance requests.
Nov 14, 2022
Apartments.com
moved in Jun 2022. It was good experience to move here. Office staff was helpful and supportive to make experience smooth. maintenance staff is around the clock to provide support and work on requests. Roaches are problem which are crawling around apartment. Gym facilities are ok. some community events are great to meet neighbors. overall having a good experience here in community.
surendra ghabade
Nov 8, 2022
Wonderful events each month. Management and Leasing staff are wonderful and always helpful. The property is well maintained and I always feel safe.
Tara Rigsbee
Nov 8, 2022
The office team is so nice! Calm and clean, it’s a nice place to live. I like it so far!
jean marc kouakou
Nov 8, 2022
I had a showing with Ken and he was very professional & knowledgeable. Was able to get me answers on my questions. The apartment looked nice, spacious, good updated appliances, ambience and the community looked clean and in a safe area. I also liked that they host events for the renters that helps bring the neighbors together. Looking forward to making them my home.
Gladys Wambugu
Nov 8, 2022
This is a great place to live the staff is always wonderful. The apartment is great i feel like i am getting what i am paying for
Shawn Lawhorn
Nov 8, 2022
Awesome community! Close to the interstate! Maintenance pays close attention to detail of property and cleanliness. They have completed all my request in a reasonable time frame and always so kind. When out on the community they are friendly and make sure my apartment is fine. The office staff are great as well. The listen to my questions and concerns from the tour till now. They are respectful and great with communication. The property manager Loretta was very kind in making sure my home is just what I wanted. Between Loretta and the supervisor Ryan this community with the help from maintenance to the entire staff in the office I will always feel like this is a great choice for a community.
Jasmine Toye
Nov 8, 2022
I’ve lived here for two years and have enjoyed every moment! The office staff does an amazing job at planning events for the community and the maintenance staff does an outstanding job with completing my service requests in a timely manner!
Quierra West
Nov 8, 2022
It was a great experience to move here. Quiet community. The office staff is helpful and very friendly. maintenance staff is around the clock to provide support and work on requests. It's very close to uptown which is a plus.
alaa omer
Nov 8, 2022
Beautiful place to live with updated appliances. My favorite amenity about living here is the fitness center! Spacious and comfortable. I love living here.
Sep 19, 2022
Apartments.com
Racoons and roaches exist but are taken care of promptly.
Sep 12, 2022
Apartments.com
The community management maintenance teams are very responsive to all and any needs. The show genuine care for the residents.
Aug 11, 2022
Apartments.com
Love all the support we had with moving in. Kevin in the office was so friendly and had answers to every question we had. The apartment seems nice and is a decent price.
Fran Pschorr
Jul 24, 2022
Best place to live in Charlotte
Bri Bri
Jun 16, 2022
Kevin was a joy to work with! He took us through a variety of options and found the best fit for our family. Great community with awesome amenities.
Antonia Lavina
May 31, 2022
The leasing office staff are so nice and maintenance is super fast and very friendly. It’s a pretty clean area, gated community, love the pool as well as the fitness center.
Apr 21, 2022
Apartments.com
Decent place to rent an apartment.
Abhishek Singh
Mar 31, 2022
A nice apartment community convenient to the airport, uptown, and all of the south end of Charlotte pretty much. Nice amenities as well.
Adam Franklin
Mar 24, 2022
Great community. John B on the maintenance team is super helpful!
Anna Peshkova (Anya)
Nov 3, 2021
Great place all around. Maintenance is super fast and very friendly. Very quiet at night and it’s pretty clean. When we took the tour my girlfriend had one request, a pantry. The pantry was in the tour apartment but wasn’t in our place. It was a door with a wall behind it. They let us change places but we have to pay more a month. Still not a bad deal and they handled it well. The last problem is the roaches. They’re everywhere. I don’t think it’s their fault but it gets pretty annoying. However, the pros outweigh the cons all in all.
Michael Page
Sep 27, 2021
Great leasing office. Sylvia was very helpful in showing us around the apartments and answering our questions. Will definitely be looking to rent from here.
Zachary Younge
Sep 22, 2021
Thank you Sylvia for all your help :)
Saul P
Sep 22, 2021
Sylvia is the best leasing agent yet over the 2 years I’ve been looking to move I’ve been living here for about 2 months now amd she’s always checking up , giving notice of activities in the neighborhood and giving tips on questions u might need answers to❤️My experience with cortland seventy seven has been amazing thank you guys again for everything.
Courtney Hayden
Sep 21, 2021
First time living in an apartment and made the right decision, love the pool as well as the fitness center. Love the gated community atmosphere at an affordable price. The leasing office staff helped me move in quick and easy and are always willing to help. Would recommend!!
Amber Worth
Sep 21, 2021
La Verda, I am very grateful for the treatment that I was able to receive. Miss jerany is a very professional girl and I feel that she is able to attend to anyone she attended me very well and was very professional, very friendly, the truth is, I have no complaints, the management is very professional, but the truth if I have to classify jerany would classify it with a number 100 very, very professional
Randy Peñas
Jul 19, 2021
I have had such a positive experience at Cortland Seventy Seven. The staff is fantastic - even the maintenance team goes above and beyond. Caitlin is always so nice and willing to help. I love the food truck events and my apartment truly feels like home. Five stars just isn't enough!
Kimberly Goodson
Sep 15, 2020
I have come many times and have been treated like family by all the staff. Have family members living here for years and are not planing to leave. I love Cortland communities. Jerany is super friendly as well as Jonathan and all new staff members.
Jasmine C
Jan 28, 2020
Cortland seveny seven is a great place to live and call home. I'll definitely recommend friends and family. Friendly staff and neighbors.
terrell boddie
Jan 27, 2020
I moved into Seventy Seven (preciously the Pointe) in June 2019 and have been happy ever since. The staff is outstanding and I love the events! Management truly hears any concerns and actively works to improve them. I have no complaints!
Melanie
Jan 23, 2020
I have been living here for over two years now and so far I’m liking it. Staffs are helpful. Service request turnaround time is very impressive. Ample parking space, decent gym, safe and peaceful neighborhood. I’d definitely recommend.
biswa kharel
Nov 20, 2019