Super clean! Super friendly and attentive staff as well! Would recommend to anyone!
Tyler Hunter
Jun 12, 2025
I had the pleasure of touring this beautiful community today with Dominique he was very informational and pleasant he was very patient and gave me one of the best tours apartment tour with a smile he was very knowledgeable and answered all of my questions about the community I am hoping a bigger one bedroom become available so I can move into this community everything is just so clean nice and quiet!!
Costarica Jose
May 31, 2025
Hermoso lugar para vivir y experimentar experiencias inolvidables, la piscina , el parque para mascotas , el servicio de los trabajadores de mantenimiento rápido y eficiente con Corey y Osvaldo al frente muchas gracias por hacer de Santos Flats un espacio increíble para la familia.
Yuneisi Suarez
May 13, 2025
Pool area always has people in it at night noone is ever around to escot them out even when u call the coursity officer they dont come
May 5, 2025
Apartments.com
Pool area always has people in it at night noone is ever around to escot them out even when u call the coursity officer they dont come
May 5, 2025
Excelente propiedad será mi próximo lugar para vivir. Lo que más me gusto es lo limpia que es la propiedad
Noslin Caraballo
May 2, 2025
Our tour guide was great and very informative
Myah Jennings
Apr 17, 2025
Es un buen lugar donde vivir se lo recomiendo a todas mis amistades, y sobretodo conozco a Miguel buena persona y buen trabajador dios los bendiga siempre
Luis Gil
Apr 16, 2025
Un lugar realmente maravilloso para vivir, mucha tranquilidad. Y excelente persona el señor Aquiles que por cierto es un buen técnico.
Alejandro
Apr 15, 2025
Excelente lugar para vivir, mucha tranquilidad y ni hablar del servicio técnico. Todo puntual, gracias al señor Aquiles.
Cindry Romero
Apr 15, 2025
My girlfriend and I have loved living here, and we especially love the leasing/management staff and the maintenance staff. Osvaldo is such a great worker and they are all so quick to fix any issues!
Matthew Pulliam
Apr 15, 2025
Oswaldo is the man, he keeps this place running smoothly and is very dependable! Appreciate you Oswaldo!
Kevin Fonseca
Apr 15, 2025
Osvaldo is great! he fixed the sink leakage in my apartment so quickly!!!
Alissander Fonseca
Apr 15, 2025
Osvaldo is great! he fixed the flickering lights in my apartment quickly!!
Kayla Perrine
Apr 15, 2025
Huge shoutout to Osvaldo Guerra, the incredible Service Manager at Cortland Santos! He’s the heart and soul of the community—professional, personable, and truly dedicated to making this place feel like home. From the very first interaction, Osvaldo impressed me with his promptness, deep knowledge, and genuine care for residents. He doesn’t just "fix things"—he solves problems with a smile and always goes the extra mile. Whether it’s a routine maintenance request or something unexpected, you can count on him to show up quickly, communicate clearly, and get it done right the first time. What really sets Osvaldo apart is his positive energy and the pride he takes in his work. You can tell he truly cares about this community and the people who live here. He treats everyone with kindness and respect, and that makes such a difference. Thank you, Osvaldo, for all that you do—you make this place feel like home in the best possible way. 🙌🏡✨
nikunj desai
Apr 15, 2025
Living at Cortland Santos Flats has been an excellent experience. The facilities are always in top condition, thanks to the incredible maintenance team, who respond quickly and professionally to any request. They are always ready to help with a smile! I especially want to highlight the work of the office staff, who are super friendly, attentive, and always willing to answer any questions or needs. They make you feel welcome and listened to from day one. A very special thanks to Corey, the manager, for her leadership and dedication. It's clear she cares about the community and works passionately to keep everything running smoothly. Her warm and professional approach makes all the difference. I 100% recommend living here. Thank you to the entire Cortland Santos Flats team for making this place a true home!
Teileana Calzadilla
Apr 8, 2025
Highly recommend!!!!
Derma dnd
Apr 3, 2025
Thank you Cory
jasmine shop
Apr 3, 2025
Cortland Santos Flats is a condominium that truly stands out for its excellent service. I lived here for two years, and the staff has been exceptionally friendly and helpful. In particular, Corey has always been available to assist with any request, ensuring that every process is handled quickly and efficiently. The maintenance team deserves special mention for their promptness and professionalism. Every time I've had a maintenance need, they have responded quickly, addressing any issues effectively. This not only provides peace of mind but also reflects the condominium's commitment to the well-being of its residents. Furthermore, the security and cleanliness of the property are impeccable. It's clear that there is a constant focus on keeping the place safe and in perfect condition. The common areas are always clean and well-maintained, contributing to a pleasant and welcoming atmosphere. In short, Cortland Santos Flats is an excellent choice for those looking for a comfortable and well-managed place to live.
Reinier_G
Mar 18, 2025
Apartment Ratings
Cortland Santos Flats is a condominium that truly stands out for its excellent service. I lived here for two years, and the staff has been exceptionally friendly and helpful. In particular, Corey has always been available to assist with any request, ensuring that every process is handled quickly and efficiently. The maintenance team deserves special mention for their promptness and professionalism. Every time I've had a maintenance need, they have responded quickly, addressing any issues effectively. This not only provides peace of mind but also reflects the condominium's commitment to the well-being of its residents. Furthermore, the security and cleanliness of the property are impeccable. It's clear that there is a constant focus on keeping the place safe and in perfect condition. The common areas are always clean and well-maintained, contributing to a pleasant and welcoming atmosphere. In short, Cortland Santos Flats is an excellent choice for those looking for a comfortable and well-managed place to live.
Reinier González
Mar 18, 2025
This place is awesome! Conveniently located and has a lot of nice amenities. Shay in the leasing office is wonderful at her job. She is helpful, responsive, and always friendly. This has helped to ensure a seamless moving process.
Morgan Morino
Mar 7, 2025
We loved everything from the aesthetic of the lobby, to the layout of the rooms, to the open concepts of the courtyards. Beautiful place. We will be moving here.
Kyle Fernandez
Feb 19, 2025
This community is amazing, The young lady that helped me and my daughter was so sweet and kind. She was very informative and was a delight to deal with. Thank you Shay for having such great customer service.
Susan Sampson
Feb 11, 2025
A huge shoutout to Corey!! Corey goes above and beyond to ensure residents feel valued and heard. From the warm welcome to the seamless move-in process, her dedication and professionalism shine through. She’s always available, genuinely cares, and makes sure everything runs smoothly. Thank you, Corey, for all that you do for the residents! #HighlyRecommend #AmazingCommunity #CoreyIsTheBest
Nikunj Desai
Feb 4, 2025
We want to express our heartfelt thanks to Corey for her prompt and efficient response in resolving our concerns. Your dedication and professionalism did not go unnoticed, and we truly appreciate your effort in ensuring everything was handled smoothly. Thank you for going the extra mile everytime 😍😍😍🥰
khooshbu desai
Jan 28, 2025
Excellent community No complains Excellent staff especially Corey cause she is the one I have mostly dealt with is an amazing person always ready to help Her actions are quick and our problems are solved even quicker
Jan 28, 2025
Apartments.com
Excellent community No complains Excellent staff especially Corey cause she is the one I have mostly dealt with is an amazing person always ready to help Her actions are quick and our problems are solved even quicker
Jan 28, 2025
It has been a great experience living on the Cortland Flats Apartments. The Staff is Amazing. My Apartment is so nice and cozy. If up put in a maintenance request the staff comes with no problem. We love it here.
Deborah Moore
Jan 11, 2025
Brittney was amazing. She answered all of our questions and was very knowledgeable about the property!
Joshua King
Dec 28, 2024
Cortland Santos is definitely a great builder, they take pride in choosing good quality building materials. Great overall staff,very responsive. I will definitely recommend.
Dec 15, 2024
Apartments.com
Cortland Santos is definitely a great builder, they take pride in choosing good quality building materials. Great overall staff,very responsive. I will definitely recommend.
Dec 15, 2024
I moved here from Mississippi and everyone has been so nice. Corey, Shay and all the maintenance guys are always helpful and kind whenever I ask them for any assistance. The property is just spectacular! I appreciate all the amenities here: the pool, gym, mailroom, social room and if you need a late night snack you can purchase without leaving the property. They also host social events which are always very entertaining. Last month Amazon lockers were placed on the property and that has been a great help to all. I would recommend anyone to come tour and make this place your home.
Gloria St Clair
Dec 6, 2024
Literally speechless! I am moving in from out of state, I did not tour the property or ask many questions. I read reviews, watched a TikTok video and was like “yup that’s the one”. Move In day came and the whole community lived up to my expectations. Starting from meeting the lovely Shay and Corey, Shay gave me a tour around the community then walked me to my apartment… when I say jaw was dropped! Beautiful and gorgeous and more. I don’t know what was my favorite when it came to moving in - the beauty of the place, having free range to decorate however you please or how welcoming I felt coming in. Shay definitely succeeded into making you feel like family and I absolutely that. A BIG shout out to Shay, Corey and the specialist Quinten for making my move so easy and welcome. 😊
JulieAnne LaGreca
Dec 6, 2024
My husband & I met with community manager Corey on Tuesday. She was super nice & welcoming very helpful with all our questions & concerns. I Highly recommend anyone looking for an apartment that’s people friendly & safe area with Luxury style apartments. Thanks Corey for all your help.
Jizzelle Lundy
Dec 5, 2024
Living at Cortland Santos has been an absolute pleasure! The property manager (Corey), and the Leasing team (Britney & Shay) go above and beyond to ensure residents feel valued and supported. Their prompt response to any requests and attention to detail is truly commendable. The maintenance team is outstanding and a special shoutout to Osvaldo for his prompt and unwavering support and to Miguela and Aquiles from maintenance, who always addresses issues quickly and efficiently. Their dedication ensures the property stays in top-notch condition. The property itself is beautifully maintained, with clean, well-kept grounds and amenities that cater to a modern lifestyle. I especially love the monthly events—they are creative, engaging, and a great way to connect with the community! If you're looking for a place that combines excellent service, a friendly vibe, and a sense of community, Cortland Santos is the perfect choice. Highly recommended! ⭐⭐⭐⭐⭐
Nikunj Desai
Nov 29, 2024
I love living here it’s always some social event. The pool is amazing it has cabanas. There is also the hammocks that are great too. The size of the apartments are like nothing I’ve seen prior. All my issues are always solved in a quick manner. This is a place you want to call home!
Li Franchize
Nov 27, 2024
We have lived here for several years and we love it. The management is top notch and maintenance is on it when it comes to service requests. I would definitely recommend stopping by and taking a tour you will not be disappointed.
Nov 26, 2024
We have lived here for several years and we love it. The management is top notch and maintenance is on it when it comes to service requests. I would definitely recommend stopping by and taking a tour you will not be disappointed.
Nov 26, 2024
Apartments.com
My boyfriend and I just moved in here and we love it! Shay gave us our tour when we first came here and we fell in love with Cortland. Shay is absolutely divine as well! She has been with us throughout the entire process of moving in and helped with my ESA letter for my dog when it felt like nothing was progressing. Shay is sensational, professional and super hardworking! Also, the community here is great and my dog loves the dog park. We are happy to be here!
Alexandra Spruill
Nov 22, 2024
Shay was the best tour guide ever ! she absolutely sold me that apartment ! i was stuck between two units and she helped me narrow my decision down by pointing out the pros and cons of the units i was stuck on based on my needs :) Also, the community/ amenities are top tier ! 10/10. i’m excited to call Cortland home :)
Caitlyn Smith
Nov 22, 2024
We love living here! The staff and maintenace are amazing. 10 Out of 10 for service and amenities. Stop by for a tour you will fall in love.
Jorge Michael Fosa Rodriguez
Nov 22, 2024
My family and i love it here. Top tier Service and management is beyond amazing. This is our 2nd léase term here and we plan on renewing again. It literally feels like a resort. Its just beautiful!
Lazaro Perdomo
Nov 22, 2024
We love this community and the Staff. Corey and her Team are great. Check Them out you will Not be dissapointed!
Meiling Alfonso
Nov 22, 2024
Es una propiedad acogedora la conoci atraves de un amigo que trabaja alli se llama miguel pena y se lo recomiendo a cualquier familia
GUILLERMO ACOSTA
Nov 21, 2024
By far the best apartment I’ve lived at! Everything is so well kept & clean. If you need something done with maintenance they are very quick to get over to your apartment and fix the issue. The apartments are so spacious and closets are basically a whole other bedroom. The gym and pool are so clean and enjoyable. Over all the vibe here is really amazing and the common areas are some of the nicest I’ve seen! Very pet friendly as well 💕 Love the food trucks every Tuesday and holiday celebrations they have. Corey is awesome and keeps everything very well put together. Definitely 10 star and would recommend.
Stevie Wurtzel
Nov 21, 2024
Lugar hermoso para vivir Miguel un empleado de esa propiedad me recomendó para vivir en ella Gracias Miguel por tu amistad
Omar Garcia
Nov 21, 2024
Realmente un lugar agradable para vivir Conozco a un amigo Miguel excelente persona y buen amigo Recomiendo este lugar para vivir o trabajar
Alexis Ramos
Nov 21, 2024
this is the nice place to live and i know Miguel he works in that property excellent guy and i recommend this place to live
Omar Pena
Nov 21, 2024
Good property made great by the staff. Big Thanks to Marissa for answering any and all questions and knowing so much about the area.
Gerardo Ponce
Nov 17, 2024
Marissa was so knowledgeable and answered all my questions regarding the leasing process!
Talia Barrios
Nov 14, 2024
Marissa was absolutely amazing and so insightful! Her level of knowledge on the property was impressive to say the least!
Melanie DiBlasi
Nov 14, 2024
Cortland Santos is the best property I’ve been in. Amazing staff and amenities. Absolutely love it!! I had a wonderful experience there! The people are greatâ€�so welcoming and helpful. The place has so much to offer, including a playroom, cozy spots to sit down and relax, a TV area, and even a pool. It’s a perfect spot for both relaxing and having fun. Highly recommended!
Anonymous
Nov 4, 2024
Apartment Ratings
Cortland Santos Flats is a fantastic community to join, the amenities are gorgeous and the management teams are quick to action, kind and welcoming. I enjoy my interactions with the Leasing Office staff, especially Corey, she is always friendly and helpful! A very nice place to put some roots! ☺️
Anna Pulver
Nov 2, 2024
We met Shay and Corey on the day we toured the property. Shay was extremely kind and helpful, answering all of the questions we had before we could even ask them. She was very responsive, from the time we expressed interest, through our application process and onward. We have since moved in and are enjoying our place. Thank you!
Sarah Jones
Nov 1, 2024
Britney is amazing! She’s so welcoming and personable. She went over everything in detail and gave us a lot of options. She made looking at the apartments fun and I’m looking forward to working with her!
destynie geddes
Jul 19, 2024
Credit where credit is due: I’ve never lived anywhere with nearly as thorough a management team as Cortland. If there’s a problem, they’ll address it in every way they have the power to. I was very comfortable here, and was really hesitant to leave, but the area didn’t work very well for me. But from now on, without a doubt, anytime I need to move to a new area, I will first check if there’s a Cortland property available, because I feel confident that the staff there will make sure I’m taken care of.
T B
Jul 9, 2024
Santos Flats was a wonderful place to live. To the beautiful, roomy apartment; to the high-end amenities; and to the safety of the community tucked away from traffic. Our apartment felt like home. I would recommend Santos again and again!! We will miss it!
Christina Pheil
Jun 11, 2024
Honestly have nothing but great things to say! I love everything about the apartment but also Corey is so amazing! She has been so attentive, communicative, and caring through the whole process. A great community and just feels so cozy the way it is tucked away.
Sydney
May 24, 2024
So far my move here has been amazing. Corey is extremely proficient at her job and stands out above all other leasing professionals I have dealt with. So far the apartment complex is very clean , amenities are available and inviting, and my unit is well worth the rent. Service requests get done almost instantly, the maintenance is clearly on top of their game. Only complaint so far is neighbors. Walls are a bit thin, but that’s what to expect when apartment living. Receiving a note on my door complaining about vacuuming at night on my first week of moving in gives a weird vibe. Obviously moving/buildings things will require cleanup at anomalous times of night, as do most early stage move in processes. Other than that everyone else seems lovely, many people go out and enjoy the pool. Can definitely get loud on the weekends but I love a party, so personally I don’t mind. Therefore 5/5 Stars so far, all materialistic and professional aspects (Leasing + Maintenance)10/10. So far entitled neighbors that leave note
Johann Mendez
May 23, 2024
I <3 Cortland. The amenities are open and ready to use. Very great community and safe. Brenda is very helpful. You can tell the front office loves their job. I would give a 5 star review but the walls being so thin I can hear everything which is fine, it’s just the neighbor below me makes it hard for me to sleep, study or watch a movie and actually hear the movie. The person who lives below me has dogs that bark for like 5 minutes straight LOUDLY any hour of the day I’m talking 1 AM 5 AM and the community does have quiet hours 8AM-10PM. I know for a fact the people around her and below her can hear the dogs because I can literally hear them barking when I bring groceries in the house…. Like I’m not even in my house and I can still hear your dogs-_- The lady that lives below me also hits the roof with a broom I’m guessing. When I first moved in of course I had to move heavy things like boxes which isn’t easy on my own she decided to bang on her roof and than come to my door and bang like the police. Which make
Keara
May 22, 2024
I moved in about two months ago and this has been the most helpful, happy, clean and personable community I have ever rented from. Corey specifically is the best. She is always so helpful when I need something and the best to talk to , such a sweetheart and hard worker. Such a beautiful place . Love it!
Abby
May 20, 2024
I moved here a few months ago. It was the right choice. Thank you for responding to every request. It's so fun that there is a lot of employment in the complex. A large pool, a gym, and a lot of fun
מאי ממן
Apr 25, 2024
Wow it’s the best place I live here and it’s very comfortable area and good service
אופיר שם טוב
Apr 25, 2024
I loveeeee this complex!! So good Me and my friends live there. The best is the pool🏊🏻
אורית זגורי
Apr 25, 2024
Good people There is a really fun pool and barbecue area and gym. Al in all, nothing is missing
Tamar Aviad
Apr 25, 2024
Great experience Good service Nice people and good vibe
שירלי חכם
Apr 25, 2024
The location is the best. Nice pool and gym. The people so nice
ליאור קויפמן
Apr 25, 2024
rest area are available. A pampering pool.
שרה בן שלמה
Apr 25, 2024
I moved here a few months ago. It was the right choice. Thank you for responding to every request. It's so fun that there is a lot of employment in the complex. A large pool, a gym, and a lot of fun
Mai Maman
Apr 25, 2024
Very nice place. I like the swimming pool and gym is well.
תומר כהן
Apr 24, 2024
Me and my husband we have really enjoyed. There was a great atmosphere, good people, very clean and good service, great gym and nice pool. We really appreciate it and have no doubt that we will recommend others to come!
הודיה אליהו
Apr 24, 2024
Best community and best staff! Everything about this complex is amazing! Love it!
Rose
Apr 13, 2024
From Phoenix’s heat, we took flight To Cortland Santos Flats, what a sight! With my wife and pointer in tow, Tampa’s charm began to show, Our new home, a haven so bright!
Andrew Eberle
Apr 4, 2024
Special thanks to Corey,Sahel and Brenda! They made the application and move in so much easier. This community has the best staff, amenities are in best quality and overall atmosphere in the complex is amazing.
Daniel By
Apr 4, 2024
Best community and best staff Thank you so much ☺️
Ayala Ben Shlomo
Apr 4, 2024
We had a few issues when we moved in but the office was easy to work with in resolving the problems. The units/apartment grounds are beautiful and the amenities are top notch. You do hear your neighbors from time to time and I will warn you that the fire alarm system leaves a bit to be desired as it's prone to false alarms, but, overall, this is a great place to live run by an extremely responsive and friendly management team.
James VanLandingham
Mar 31, 2024
One of the best living experiences I've had. Great apartments and amenities and the leasing office is full of kind people who truly want to help you. Couldn't recommend more!
Alec Harden
Mar 15, 2024
One of the best apartments in the area good people perfect location and staff especially Brenda she is great ask for her when you decide to get an apartment …🔥👌
Emanuel Pauneto
Mar 12, 2024
Mi experiencia al mudarme a Cortland Santos Flats a sido muy placentera ,era lo q buscaba ,la atencion d sus trabajadores en general es EXELENTE , muy atentos y amables , en especial BRENDA q siempre esta atenta para todo lo q s necesite ... , en el lugar se mantiene mucho la limpieza y la seguridad en todos los apectos en fin lo recomiendo 100% .
Yordan Robaina
Mar 12, 2024
Mi experiencia al mudarme a Cortland Santos Flats ha sido excepcional, y gran parte de ello se debe a la increíble amabilidad, profesionalismo y atención de Brenda, quien ha hecho que este proceso sea lo más fluido y agradable posible. Desde el momento en que contacté a Cortland Santos Flats, Brenda se mostró siempre dispuesta a ayudar y a responder a todas mis preguntas. Su amabilidad y calidez me hicieron sentir bienvenido desde el primer momento. Durante la mudanza, Brenda estuvo siempre disponible para asistirme y asegurarse de que todo se desarrollara sin contratiempos. Su profesionalismo y conocimiento del proceso de mudanza fueron evidentes en cada interacción que tuvimos. Se encargó de coordinar todos los detalles necesarios para que mi traslado fuera exitoso y sin complicaciones, lo cual me brindó una gran tranquilidad en un momento que puede resultar estresante. Además, una vez instalado en Cortland Santos Flats, pude apreciar la excelente atención y el servicio atento que caracterizan a la comunida
Reinier González
Mar 7, 2024
Beautiful plate
Gustavo Moraes
Mar 6, 2024
1,000 ⭐️ My family and I lived here for a year and a half, but now we have to move to South Florida 😥 I want to say thank you very much to the Cortland Santos Flat team(Corey, Sahel, Miguel, Osvaldo, Javier) for making us live happily in this clean, peaceful and safe complex. If we have the opportunity to return we won't think twice. Love you guys ❤️
Priscila De Carvalho
Mar 6, 2024
Sahel is the best receptionist in the world. Very kind hearted. Lended me her phone charger when my phone died and helped me contact the tow company when my car got towed by accidently parking in a reserved spot. I couldn't thank her enough. Was kind to let me wait for a ride, offered me a bottle water. Went above and beyond her job requirements. If you visit, please ask for Sahel. She's great. And the apartments are beautiful.
E E
Feb 21, 2024
Staff is so amazing, they’re always engaging, very welcoming, and their ability to solve issues timely is unmatched. I wish I was exaggerating but this is hands down the best apt complex I’ve lived in. I literally have no complaints. If I could live here forever I would.
Isaih Williams
Feb 7, 2024
Great place to live and they have a great staff! Sahel was amazing help while I lived here! Ask for her if you need anything!
Jan 31, 2024
Apartments.com
Great place to live and they have a great staff! Sahel was amazing help while I lived here! Ask for her if you need anything!
Jan 31, 2024
I lived here for a couple years and overall it was a great experience! I was lucky enough to have Sahel help me whenever I had issues at my apartment and they were always resolved in a timely manner! Shes professional and so kind! If you’re looking to move in to this complex make sure to talk to Sahel and she’ll make sure you’re taken care of!
Daniel Caprio
Jan 26, 2024
I moved here to Santos in November and I am very happy to be here. They have met all my expectations! Every time I need something the staff is happy to help.
Stephany Urbina
Jan 17, 2024
The Staff at Cortland Santos Flats are amazing, professional and friendly, whatever you need will be done. The Units themselves are beautiful as well as the complex, The move I made, KUDOS TO ALL THE STAFF!!!!!!
Emillo Boyd
Jan 16, 2024
Me and my wife are living in Santos flats almost a year. the community is always clean and quiet great gym and nice pool and sitting areas are. we are really appreciate Sahel from the leasing office for being very helpful and professional from the first day. she treat everyone like family. highly recommended!
Nadav Swisa
Jan 4, 2024
Sahel was great ! And made the process of moving in and signing the lease that much easier for my girlfriend and I. 5/5!
Kenn
Dec 29, 2023
Moved from a college apartment town and can’t be happier to be here. It’s clean, staff always says hello and asks how I’m doing. It’s more of a good life here. Thanks a bunch. Would highly suggest this place!
Dec 29, 2023
Apartments.com
Just moved here and the move in process was smooth. They checked in with me a few days after my move to make sure all was good and that was nice. Clean and cozy apartment plus common areas. I’m happy !
Tabitha_u285
Dec 29, 2023
Apartment Ratings
PHENOMENAL CUSTOMER SERVICE! As a resident, I am impressed with the level of customer service the management team of this property displays. The staff is caring and go above and beyond and the maintenance team is top notch. They have made my renting experience enjoyable and I will always recommend this property if asked. Ms. Corey has been amazing and helped me move in with a Hurricane heading towards Tampa and I was coming from another state. She kept in constant communication with me and welcomed my family and I to the area…we will be forever grateful for her hospitality. The area is quiet and the quality of the property is excellent. I am big on customer service and observant of the manner by which others are treated. I must say, this staff knows how to treat their residents and they are truly beautiful people just willing to help in any way they can. Thank you!
Nicci Nicole
Nov 13, 2023
At just under 60 days on the property, I can say I'm very pleased with the choice I made to live @Santos Flats. The property is quiet, orderly, and very clean. The apartment is comfortable, has a modern design, and has been well kept. The management team, led by Corey Paige, is professional, courteous, and very responsive to questions and concerns. I have found Corey, Brenda, and Sahel to be very eager to ensure a satisfying experience. What stands out, however, is their kindness and personal attention. That element makes all the difference in being able to call a place home, and adds another level of comfort. It takes a special set of skills to work with the public, and I would say Corey and her team have the heart for it.❤️
margaret
Nov 11, 2023
This is a top tier community, customer service is great, and staff is outstanding!
Joseph Schrepfer
Nov 9, 2023
What a great building! Great community and amazing people around!!! The only place I signed for second year lease! The management people are so awesome and helpful all the time any time!!! Highly recommend on this Cortland community!
Din Chaprak
Nov 9, 2023
The leasing agents are fantastic! Sahel was more that accommodating when I didn’t have an appointment and highlighted all the amazing features and amenities Santos Flats has to offer. My move in was seamless and I couldn’t have asked for a better leasing team during this process!
Nov 9, 2023
Apartments.com
I love living here! They always keep it nice and clean and the staff is fantastic and easy to work with! Especially Sahel and Brenda! This place hasn’t disappointed since moving in and we’re definitely going to renew next year.
Matthew Pulliam
Nov 8, 2023
Overall a great community & even better staff. Thanks to Sahel, Brenda & the entire team for curating a welcoming and cozy community. It’s truly appreciated.
Anthony Ocasio
Nov 8, 2023
I have been living in this property since September 2022, and my experience has been exceptional. Recently, I moved to a townhouse in June of this year, and I must say that I am thoroughly satisfied with my stay here as well. The office staff has consistently been helpful, informative, and kind. In particular, Sahel has been an incredibly part of my journey. She has always provided solutions in a respectful manner and maintained excellent communication whenever I had any concerns, whether it was regarding my first apartment or my current townhouse. Always going above and beyond as to responding to my concerns even if it meant it was after work hours. I would like to highlight that during my transition to the townhouse, I was initially supposed to move to a different apartment. However, due to various reasons, that arrangement did not work out. Despite these unforeseen circumstances, Sahel and Corey went above and beyond to accommodate me and my family. They took every effort to ensure our needs were met and e
Legna-Ariam Rivera
Nov 8, 2023
I absolutely love living here , everything about the community has a great vibe, it’s always welcoming . They are great at upkeep making sure the place always looks to par . The amenities are amazing as well as the residents. Sahel in the front office is always so supportive to residents need, and excellent at making sure everything is up to par . The entire front office staff deserve all the credit , they are great at what they do , and make living here amazing .
Diarysofshatoine _
Nov 8, 2023
The leasing agents are fantastic! Sahel was more that accommodating when I didn’t have an appointment and highlighted all the amazing features and amenities Santos Flats has to offer. My move in was seamless and I couldn’t have asked for a better leasing team during this process!
Sade Bassan
Nov 8, 2023
We moved in about a month ago and the whole leasing/move-in process was fantastic. We worked with Brenda and have nothing but positive things to say about her. She’s friendly, helpful and thorough. She worked with us when a few weeks before moving in things changed and we found ourselves needing a different apartment than the one we originally leased. The whole process was seamless and we even got additional move-in incentives since a new promotion was being offered. Brenda and the team at Santos Flats have been fantastic and we are excited to be a part of the community.
Ailin Orantes
Nov 8, 2023
Brenda and the staff have been great. Excellent experience so far
Sam McDaniel
Nov 8, 2023
I would like to express my heartfelt gratitude to Brenda for providing me with an exceptional experience, from the property tour to offering invaluable information, and consistently checking in to ensure a smooth transition during my move. Her commitment to going above and beyond to ensure my utmost satisfaction is truly commendable. Additionally, I want to extend my appreciation to Sahel for promptly returning my call, even outside of regular working hours, to ensure all my inquiries were addressed. I was pleasantly surprised by the follow-up, and I am genuinely thankful for their dedication.
Felisha
Nov 8, 2023
Omg!!!! Brenda was so helpful answer every question I asked she knows her stuff , we need a group of Brenda’s because they will get the job done definitely 10/10
juwan johnson
Nov 7, 2023
Beautiful apartment complex! Perfectly kept and managed with friendly staff.
Corey Sills
Nov 7, 2023
Very friendly management team! :)
Kevin Odamtten
Nov 7, 2023
These people at the office are awesome. Very nice experience and beautiful place.
CATOLICO HOY
Nov 7, 2023
My friend lives here and every time I come over the property looks good and smells good. They take care of the property really well! when my lease is up where I am currently am I am definitely paying the office a visit.
isayna sanchez
Nov 7, 2023
Brenda was so helpful and knowledgeable of her community. Made the decision to moving here the easiest. 10/10 recommend Brenda
Tony Powell
Nov 7, 2023
This best apartment complex in the area. The staff is the amazing and friendly.
Dexter Garcia
Nov 7, 2023
I work for ups and i would Just like to say i wish Every office staff had the employees this place does. Friendly welcoming and i always leave with a drink never fails. Thank you santos flats !
Zay Posted That
Nov 7, 2023
My experience with Brenda is always amazing. She always answer my questions and with a smile. It seems like she never has a bad day! Thank you again Brenda . Please give her a raise !!!!
Valencia Powell
Nov 7, 2023
Awesome!
Kevin Odamtten
Nov 7, 2023
great staff and such a nice clean community well kept!
Alexis Ramos
Nov 7, 2023
My Finacee and I have been living here from the start of the community being built (2021).The leasing agents are all beyond wonderful , they’re always cheerful & help with any needs we may have. The amenities are great . Amazing pool , fantastic gym & clubhouse , Not to mention the events the staff put together for the community. I can continue on but let’s just say I love it here ❤️.
Melanie Harris
Nov 7, 2023
Brenda was very easy to reach and helpful during the whole application and move in process. After moving in she even reached out to see if I needed anything and to see how my move in went. The community is beautiful, quiet, and the gym has everything you would need! I had an incident where the upstairs neighbor flooded their apartment and caused a leak in my apartment. When I called to let the staff know they came to the apartment immediately and took care of the situation. You can't avoid certain situations from happening but you can control how you respond and I was very satisfied with how they handled the situation.
Nene Melendez
Nov 7, 2023
I’m really excited to move in soon and Brenda was very helpful throughout the entire application process.
Kirsten Page
Nov 7, 2023
Excellent team to work with, everyone takes pride on what they do and are excellent with customers and vendors.
Havana Painting and Cleaning Corp
Nov 6, 2023
great staff and great layout
Carla C Manns
Nov 6, 2023
Uno de los mejores lugares en los que he vivido ,cómodo y acogedor .Sus trabajadores muy pendientes ha las necesidades de los residentes ,simplemente maravilloso lugar para vivir ❤️
Mary Piloto
Nov 6, 2023
I’ve been here for about 6 months now and I can honestly say this place is amazing! From the amenities to the staff everything is 10/10. Alvin is always so friendly and attentive whenever you see him around and he is always willing to go the extra mile and help. They truly make it hard to even think about leaving. I also love that this is a very dog friendly community. EDIT: If I could give 5 more stars to this place I would. I wanted to specifically shout out Sahel! I locked my keys in my storage unit and unfortunately there were no duplicate keys made for it. We thought we were going to have to call maintenance to assist but Sahel came to the rescue like a boss! With a little creative thinking and innovation she was able to pop the door open and save my keys! I told her it was the greatest thing ever and it really shows how dedicated this team is to the residents here. I’m really going to miss this place and had I not purchased a home I would not be leaving. Thanks Cortland Team for everything!!
Cierra Bland
Oct 31, 2023
The Customer service was so refreshing, smiles, laughs and personable interactions with the staff. Amenities were extremely clean and so much options all being 24 hours! Looking forward to moving in soon.
Josh_u140
Oct 26, 2023
Apartment Ratings
I have been here for 2 years .. the apartment building is always clean and very well maintained. Corey the property manager and her team will always make you feel like you’re home !
air flo cleaning
Oct 23, 2023
This place is the best maintained out of all my tours. The main areas are so quiet and pretty. The amenities are it!
Oct 23, 2023
Apartments.com
Living at Cortland Santos Flats has been a very great experience. All of the amenities and common areas are very clean and set up for all to enjoy. Cortland staff are very friendly, knowledgeable, and communicative. Sahel has been my go to from the very beginning and I cannot be more grateful for her. She’s always available to assist, with wisdom and understanding for any situation. She is truly exceptional. If you are looking for a new place to live, this is it. Ask for Sahel, she will make you feel right at home!
Juliette Nieves
Oct 19, 2023
Fantastic management team. It is very easy to communicate and resolve any issues within the complex. “Voice of the customer” is always heard!
Anna Pulver
Oct 19, 2023
The resident events top any place I’ve lived at! Sahel Corey and Brenda are always there from start to finish and genuinely look like they have a good time. Every month it’s something new and even more fun! Didn’t know events could be so great until I went to the ones here. Thanks guys!
Amanda_L334
Oct 18, 2023
Apartment Ratings
The whole team at Cortland Santos Flats are amazing. I moved in to a 1bedroom in April and the process was very smooth and quick. A few months later I did an apartment transfer to a 3 bedroom and it was again a very smooth process. Sahel, Brenda and Corey are amazing! The fact that when I walk in the leasing office they remember the small details about their residents is a plus! Like my name or the last trip I went on. Any maintenance requests I’ve had have been handled right away and the maintenance staff are always friendly. On top of having an awesome staff the property itself is great any gate repairs or issues with grills ect. are always communicated right away via text and email. The elevators and grounds are routinely maintained and cleaned. I’ve lived in a few apartment communities over the years that were subpar and I’m happy to say Cortland Santos Flats has by far been my best experience.
sameliznicoletta
Oct 11, 2023
We have been living in the community for a little over a year, and I would like to highlight the great experience we've been having with management and maintenance staff. We know it is not easy, too many different perspectives to handle, but they've been doing a great job. This is a great place to live, extremely convenient for us, and it really had all the amenities we need to enjoy the place.
Rodrigo Onohara
Oct 10, 2023
Absolutely beautiful community! I moved in some weeks ago and everything is still running smooth, I’ve had no issues with my unit, everything looks exactly the same from the website and the leasing office was very fast making sure everything was in order to have me moved in as soon as possible. I have been working with Brenda, very helpful and understanding. Maintenance does a great job keeping up this community! I would highly recommend these apartment homes.
Lia Small
Oct 9, 2023
I lived in Cortland Santos for 8 months and would like to say I appreciate the team so much. Sahel, Corey, & Brenda took every concern I had seriously and as a resident that means ALOT. Thank you :)
Bria Louden
Oct 9, 2023
Since moving in and even prior to moving, everyone here at this complex has been incredibly helpful. Brenda in the leasing office has addressed any concerns that have come up and offered a solution in a timely manner. The grounds are kept clean, the amenities are really nice, and everyone is really friendly! The maintenance team is also very timely and professional. Thank you all so much!
Sydney Harris
Oct 9, 2023
My husband had the chance to tour Cortland Santos Flats, and would definitely recommend anyone to visit. The community had lots of character, we loved the industrial/brick vibe of the setup. The setup of the buildings felt very homey, yet modern. Sahel gave us a tour and was very helpful!
J. F. W. N.
Sep 29, 2023
We just sign a lease for an apartment, so far I will like to tell my experience with the persons that help us through all the papers for the leasing, Brandon an Sahel Bonakdar, Sahel was very nice, very patient and courteous, I could see her smiling face thru her voice, congratulation Cortland for the amenities and the building, everything is great, first time living in Tampa
María Adela Salerni
Sep 28, 2023
If only I had seen this place sooner. Such a perfect place with all the nice amenities and interact with nice faces. Was my fifth place to see and I was sold after my interaction with the girls in the office. I was lost while driving to another apartment, found this one and decided to stop.. It was my sign to a new beginning.
Sep 25, 2023
Apartments.com
Wanted to share my tour here with anyone looking for a peaceful, welcoming and comforting place. The welcome I got was the best I’ve ever gotten at any apartment, they look excited and happy that someone just walked in and that’s nothing I have ever gotten from any other place. The amenities are so perfect. Will be moving here for sure.
Samantha_u382
Sep 23, 2023
Apartment Ratings
Everyone needs to experience meeting the people who work here. It was such a busy day and the amount of attention and care the office was giving each person was shocking. Sahel had such a sweet and soft approach to everything. It's impressive to see so much patience and care. The place looks so beautiful and has such good energy. Thank you again for being so great to us! I look forward to seeing you all again when my sister gets settled in! Update, my sister moved in and she has nothing but good things to say. What she got from the start is what she receives everyday and that gives me comfort! Y’all are amazing.
Dalia Cortez
Sep 23, 2023
Just signed my lease for a unit here in Cortland and have been very impressed with the complex and its facilities! It's 2 years old (writing in 2023), but the grounds and unit I toured could have fooled me into thinking it was built yesterday. Apartment turnover was spotless and everything was incredibly clean and in excellent condition. Sahel gave me my tour and has been helping me with the onboarding process, making my leasing experience easy and my welcome to the community warm. During the tour she was incredibly knowledgeable about the property and helped answer all my questions! Big thank you!
Julian Williams
Sep 19, 2023
I just moved in and they definitely have made me feel like home away from home!
Sean Horton
Sep 19, 2023
Been here for a few months and loving it. Wonderful management staff as well :)
Kevin Odamtten
Sep 19, 2023
The girl touring me was really friendly and helpful. The amenities are beautiful here, they remind me of channelside apartments with less downtown caos and much more affordable. My friends and coworkers will be hearing of this place!
Anonymous
Sep 12, 2023
Apartment Ratings
I’m currently in the process of searching for an apartment and by far this has been the best place I’ve looked. The staff alone specifically Brenda Perez provided all the information I needed from availability to pricing with ease she was ready with the answers I needed and provided the best help.
jazmyne presley
Sep 12, 2023
My initial interaction with my tour guide was great, she was friendly and informative. The community amenities are beautiful! It’s an inviting place and all the different chill spaces are so nice to have. Ten out of ten for me. Will definitely be telling my friends about this place!
Sep 12, 2023
Apartments.com
If you are looking for somewhere close to downtown Tampa with luxury amenities this is the place. The staff and maintenance team are amazing. The pool and BBQ areas are great. This place will not disappoint.
James McKinney
Aug 21, 2023
Great experience living here. Clean community with helpful staff
John Smith
Aug 17, 2023
The whole team at Cortland Santos Flats were very nice, welcoming, and helpful during my move-in process! In particular, both Brenda Perez and Corey Paige were super helpful and patient with me as I came to them for all my questions. They made my move-in process very easy and pleasant. My maintenance requests were dealt with immediately. My experience here has been amazing so far!
Avani Muchhala
Aug 16, 2023
I thank Brenda being so nice and making me feel like I am at home.
emamfazlolah
Aug 16, 2023
My friend lives in this development and I always LOVE coming to his place!! The amenities have a resort-style feel, everything is always clean, and the employees at the lobby are super nice!!! I tell him all the time how fortunate he is to have discovered such a gem!!!
Anna Lichnowski
Aug 2, 2023
The place's cleanliness is impressive, and the staff is amiable and helpful. The cost is reasonable for the quality of living, and the amenities are fantastic. I highly recommend Cortland Santos to anyone looking for a comfortable and enjoyable living environment.
Castio Farms
Aug 2, 2023
I went to tour with my sister since she is apartment searching and the staff there was amazing. they were so nice since the moment we walked in, even answered all of our questions without getting annoyed. We ran into one of the residents and they said they love living here, my sister is for sure applying.
fabiana calero
Jul 28, 2023
I recently toured here and the staff is so friendly! I am still in the search but they are definitely my top pick so far!
Jul 25, 2023
Apartments.com
Beautiful community. Great staff. With my move out being right around the corner I just want to say this has been a great experience because of how helpful management has been specifically sahel. She seriously tries her best to make a difference and solve whatever issues I have brought to her, even ones that she probably has no control over. She’s so compassionate and responsive so thank you santos and sahel!
Anonymous
Jul 8, 2023
Apartment Ratings
This morning was an amazing feeling going to see the townhomes and was greeted by Alvin Advised him what I was looking for and when. Alvin showed me what I was looking for & more and after seeing everything else he went above and beyond. I love the fact that they have so much to offer and he said one thing that stood out that they are a family in the community! He truly made me feel comfortable and loved everything.
Mari Fagan
Jul 8, 2023
If I could give 10 stars I would ! Sahel the resident experience manager is an exceptional, kind , understanding person that will always go above and beyond in any situation. She’s all about customer service and will always have your best interest. I highly recommend her for always being there whenever I’ve needed them . Thank you again Sahel , I’m so glad you’re part of a community that appreciates hard work & that’s who she is ! Cortland is very lucky to have such an amazing individual. 🌟🌟🌟🌟🌟
Sheila Pinero
Jul 7, 2023
If I could give 10 stars I would ! Sahel the resident experience manager is an exceptional, kind , understanding person that will always go above and beyond in any situation. She’s all about customer service and will always have your best interest. I highly recommend her for always being there whenever I’ve needed them . Thank you again Sahel , I’m so glad you’re part of a community that appreciates hard work & that’s who she is ! Cortland is very lucky to have such an amazing individual. 🌟🌟🌟🌟🌟
Sheila
Jul 7, 2023
It was so cute and looks like it is kept up with. Hall floor looked clean and actually smelled good. The girl that toured me, I thing her name was Sahal, she was so nice, helpful and fun. I would tell anyone looking to go here because it is a great look and my impression from sahal was pleasant. Can’t wait to start my moving.
Jun 12, 2023
Apartments.com
It was so cute and looks like it is kept up with. Hall floor looked clean and actually smelled good. The girl that toured me, I thing her name was Sahal, she was so nice, helpful and fun. I would tell anyone looking to go here because it is a great look and my impression from sahal was pleasant. Can’t wait to start my moving.
Jun 12, 2023
Everyone needs to experience meeting the people who work here. I was there to support my sister on her apartment hunt. It was such a busy day and the amount of attention and care the office was giving each person was shocking. Sahel had such a sweet and soft approach to everything. It's impressive to see so much patience and care. I wish I was the one moving! The place looks so beautiful and has such good energy. Thank you again for being so great to us! I look forward to seeing you all again when my sister gets settled in!
Dalia Cortez
Jun 9, 2023
Loved the place, super cute and friendly tour person sahal was so helpful and kind. I will be convincing my friends to move here. I checked out the insta and they have a lot of fun stuff going on for the residents and even pets and I love that. Halls were also surprisingly clean which kind of tells me they keep it nice, we need more of that in apartments! Great place for anyone in the area to consider checking out!
Samantha_u382
Jun 9, 2023
Apartment Ratings
First off I would like to thank Sahel for being such a relatable person. I was not expecting to go look at an apartment and meet someone like her. She greeted me with a huge smile and just gave off such a warm welcome. She answered all my questions before I even asked and she made me feel like the most important thing was for me to find something that would be best for me and what I need. I really hope she can inspire people others to be more like her because it is not everyday you meet someone with the soul she has. The amenities are so pretty, there are so many different spots to sit and relax and it seems like such a resident and neighborhood oreiented place, if you want to be surrounded by kind amazing people all you need to do is probably walk to the office. Thank you so much Sahel. I wish you nothing but the best, you are amazing and Santos Flats is lucky to have you.
Anonymous
Jun 3, 2023
Apartment Ratings
I had such an amazing experience with Alvin! He was super accommodating, personable and down to earth! Extremely knowledgeable and answered all my questions in a timely manner! I love the property and can’t wait to move in! Alvin made this process super easy and stress free for me and I couldn’t be more appreciative!!
Jalysa Simmons
May 19, 2023
Very good place to live
Sandeep Dheeravath
Apr 30, 2023
great stay!
Jessica Hong
Apr 29, 2023
The experience I had at Cortland was so easy and stress free! The young man Alvin guided me through the entire process with so much grace & concern in addition to having patience with my unique situations prior to applying. I really wanted to express my gratitude to the property and Alvin in saying thank you for helping me with my move because it was a great help that you actually care about my home and work convenience needs! Thank you all:-)
No Cap
Apr 27, 2023
I can't say enough good things about Cortland Santos Flats. The pool is maintained, the fitness area is the perfect size, my dogs love the grooming station/dog park, and the valet trash service is incredible. I signed my lease without ever touring and I can honestly say that I have not been disappointed whatsoever! The property feels like its own little town! Sahel especially has been absolute gem in answering my millions of questions.
Erika Dam
Apr 25, 2023
I can't say enough good things about Cortland Santos Flats. The pool is maintained, the fitness area is the perfect size, my dogs love the grooming station/dog park, and the valet trash service is incredible. I signed my lease without ever touring and I can honestly say that I have not been disappointed whatsoever! The property feels like its own little town! Sahel and Alvin especially have been absolute gems in answering my millions of questions.
Erika Dam
Apr 25, 2023
Corey and her entire staff have been incredible to work with. Aside from us being a vendor, they do an incredible job of overseeing every aspect of the community and it’s needs.
Bryan Walters
Apr 23, 2023
Great team and nice property i recomend to my friend
Apr 22, 2023
Apartments.com
The property is very nice and clean and the maintenance guys are very professional. Many thanks to Osvaldo Guerra for his good work. I recommend it
Yunior Perez
Apr 21, 2023
This complex is beautifully managed day in and day out! I’ve only experienced exceptional service since day one. My expectations have been far exceeded and I couldn’t be happier!
Brittany Meier
Apr 20, 2023
Excellent location and great service
Yeleina Guerra Salarichs
Apr 20, 2023
Amazing staff & Beautiful property.. 100% Recommended
Cristhian Velez
Apr 20, 2023
I am very happy here. The location, the staff, and the responsiveness. I never want to move. I highly recommended and really don't know what more to say.
Brandon K Hatter
Apr 20, 2023
Technicians at this property know what are doing and very efficient. The office staff are also super helpful with anything I need. Great place to live!
Angelica Brito
Apr 20, 2023
I recently visited Cortland Santos Flats and have been thoroughly impressed with the quality of service and cleanliness of the apartment community. The staff is friendly and always willing to help. The apartments themselves are spacious and modern, with updated appliances and finishes. The community amenities, such as the pool and fitness center, are well-maintained and provide a great place to relax and stay active. In terms of pricing, the rental rates are competitive for the area, and there are various floor plans available to suit different needs and budgets. Additionally, the online portal makes it easy to pay rent and submit maintenance requests. I want to congratulate Osvaldo Guerra, who is always visible and approachable, and works hard to ensure that the community is safe and secure. I love this community and I recommend it to everyone.
Osmell Gonzalez
Apr 20, 2023
Love living here! The staff is absolutely amazing…super friendly and helpful. They’ve gone above and beyond to help us get any issues resolved that we’ve had. The maintenance staff is very responsive and usually comes by within an hour of any request I put in. Beautiful amenities and LOVE being able to rent a small office in the clubhouse!
Amanda Sylvester
Apr 20, 2023
LOVING THIS COMMUNITY! When I tell you this is complete resort style and the office looks like a living room. I want to shout out the SM Osvaldo Guerra he knew everything about the property he answered all my questions without me even asking I love how he refers to the property as HIS PROPERTY shows me that he takes PRIDE in santos. Very pleased with the services I received.
Daniel Gonzalez
Apr 20, 2023
i love living here, Santos team is my favorite my Alvin and Corey and Sahel
Cassandra Jackson
Apr 20, 2023
Great location and great staff
Jessica Smith
Apr 20, 2023
Exceptional staff and property! Highly recommend!
Lauren Thomas
Apr 20, 2023
Very professional.
Cristhian Velez
Apr 20, 2023
Love love this place! Alvin does a great job with solving any issues or concerns I have. Management is awesome! Corry is amazing.
Malashia croom
Apr 20, 2023
SANTOS FLATS IS MY TEAM I LOVE MY ALLVIN AND COREY
Cassandra Billings
Apr 20, 2023
What a beautiful property with great amenities! Management is fantastic with an amazing team. Maintenance is quick and reliable, highly recommended 👌
Donnie Jones
Apr 20, 2023
I just recently moved in, but have felt very welcomed so far by staff and residents. I appreciate the information given to me when I received my keys. My apartment was extremely clean upon arriving and all fixtures work to my knowledge.
Brandon Hatter
Apr 20, 2023
Our tour of the property with Alvin was exceptional. In addition he was very responsive through the entire application process.
Joe Trapp
Apr 20, 2023
Great office personnel always quick to handle and take care of things!!!! I would give 6 stars if I could.
Richard Leary
Apr 20, 2023
This staff goes above and beyond, Corey was so helpful and answered every question we had! Such a beautiful property that’s well maintained.
LCT
Apr 20, 2023
Such an amazing, beautiful community! Staff is very welcoming and kind!
Joseph Schrepfer
Apr 20, 2023
This is by far the best experience I've ever encountered with apartment living. The staff is very welcoming and understands the true meaning of "family" to include fur babies. The encounters that I've had were always pleasant, reassuring, and welcoming. Maintenance concerns were always addressed timely as well. I would highly recommend living here to anyone seeking a quiet and peaceful place to live. Restaurants and entertainment are also nearby as well. Thank you Cortland Santos Flats for wonderful experience!
S F
Apr 20, 2023
I was looking to learn about properties in Tampa and Sahel was super helpful in sharing information about Cortland and all of their offerings. She was able to guide me and answer all the questions I had in a super efficient manner. Thanks to her I know all I need in order to move forward with Cortland Flats as my next property. THANK YOU SAHEL!
Apr 20, 2023
Apartments.com
Toured the apartments with Sahel this last weekend, and wow!! All the information she was able to provide for us on the property was very informative! what we saw on Saturday caught out eye and we cant wait to start new memories with our kids at a pace we can call "home". Thank you so much Sahel for touring us around this beautiful place!!
Apr 20, 2023
Apartments.com
Excellent apartments to live and awesome staff. The people there are very nice with the residents.
Apr 20, 2023
Apartments.com
Loved my tour with Sahel. Such detail in the information provided. Nothing missed. Listened to what I want, found it, helped me secure it and outlined every aspect of my upcoming move. Swift, accurate and accommodating. All with a smile.
Apr 20, 2023
Apartments.com
Sahel has always been great to work with! Truly cares about tenants well being and takes her job seriously (which is a breath of fresh air in property management these days!)
Apr 20, 2023
Apartments.com
Goodyear customer service and great maintenance team
David Ayala
Apr 20, 2023
Loved this property, beautiful amenities. Sahel was very informative. Great customer service!
Apr 20, 2023
Apartments.com
Customer service is amazing, all questions answered and very professional
Apr 20, 2023
Apartments.com
I wanted to share a few reasons why I renewed for a second time. Great location for professionals and students alike, safe environment, friendly neighbors, pet friendly community, the uptown modern design of the buildings and common areas, the variety of community events, and the friendly and welcoming management and staff. Very proud to be a part of such a diverse and vibrant community!
Brooke Natalie
Apr 19, 2023
All the staff are very friendly and helpful with all the information I needed to apply. The property is well kept and I highly recommend living here. Great place to call home.
Apr 19, 2023
Apartments.com
Truly amazing place to live thank you to Alvin for being so knowledgeable and going above and beyond.
The NWR
Apr 19, 2023
Great customer service and exceptional staff.
Lorena Bailey
Apr 19, 2023
Santos Flats is an amazing place. I love hoy the team work to keep happy their residents, and how friendly they are. The are the best staff and these apartments are very nice and clean. Best place to live.
Apr 19, 2023
Apartments.com
Excellent customer service, The staff is very welcoming
Sherniece Spiller
Apr 19, 2023
Awesome apartments, they are always clean and great amenities areas. Excellent staff and great service manager.
Caridad Salazar
Apr 19, 2023
Santos flats it’s a great place to live. I love these apartments, they team is amazing and they are always there to help you. Best place to live with your family.
Apr 19, 2023
Apartments.com
I've been here a little over one year and it has been a peaceful place for me. I really love this place. I myself just need to join more of their community events, and amenities that they have and Communicate more with the staffs. I'm a private person mind my owe business. Lol.. but, I Recently just went to a bingo night they had in the social room. I unexpectedly walked in. I'm glad that I went because this is something that I need it considering my current situation. They made me feel like a Part of a family. I really enjoy myself that night.The staffing has been awesome. They have been very Consider in my temporary hardship and I really appreciate them for understanding it. Much love to all the staffs. Teresa Castro
T Rios
Apr 19, 2023
Beautiful community, awesome customer service!
Katie Hudson
Apr 19, 2023
Los mejores apartamentos que he vivido. Tienen un buen equipo de trabajo y siempre dispuestos a lo que los residentes necesiten. Si buscan donde vivir, el mejor lugar es este.
Apr 19, 2023
Apartments.com
Great apartments and nice place to live. Excellent staff and great people.
wilfredo salazar
Apr 19, 2023
This property is amazing Corey is the best very helpful and personnel are very knowledgeable at there position
Myrna Casillas
Apr 19, 2023
During my search I found this property and it’s at the top of my list! The staff was super informative and helpful and the property was well maintained. They seem to even offer fun activities for their residents and I’m so excited.
Apr 19, 2023
Apartments.com
Very good place to live and the staff is incredible.
Felipe Leal
Apr 19, 2023
I’ve been here since basically day 1 (bldg 2 construction wasn’t even complete yet). I’ve had nothing but a great experience here from the old property management, to the new management. Madi was amazing, funny and so personable! Corey and Alvin make living here super dope! Sad I’m moving out (my family and I need a house)…but if you decide to move in, the office staff will take care of you!
Sonique Monique
Apr 19, 2023
I love these apartments. It’s a nice place where we can live and the staff are always willing to what the residents needs. Very good team and always work together to get everything done at the end of the day.
Apr 19, 2023
Apartments.com
Corey has been phenomenal. Moving back to the Tampa area has been so hassle free because of her and her team. Thank you guys again!
Anthony Ellwood
Apr 19, 2023
Alvin was very nice and respectful when me and my friends went for a visit , showed us the best property he had with the best prices and was very informative about everything! highly recommend going to see him !
Tyra Wright
Apr 19, 2023
This property is beautiful, the staff is amazing! Management here is top notch. Great place to live, would definitely recommend to a friend or family member.
Kelly Renee
Apr 19, 2023
Awesome community to live in and such a beautiful property. Everyone is great there but the shining star is definitely the property manager Corey! So friendly and accommodating and if there are any issues they are taken care of right away. A++
D Money
Apr 19, 2023
Property is great! Staff is amazing! You won’t regret making this your new home. Corey is fabulous and has an amazing staff. I can’t say enough great things about Cortland Santos and Cortland as a whole!
Kay Lynn
Apr 19, 2023
Amazing community!!!
Alejandro Bolivar
Apr 19, 2023
Great community, highly recommended.
Alejandro Alfonso
Apr 19, 2023
This property has the most professional and caring staff! The Manager Corey is a genuinely good person and very professional and the Maintenance guy is very handy and professional. Would recommend this property to anyone who asks :)
chris fraysur
Apr 19, 2023
The complex is beautiful & management is always extra helpful !! Love it here 🩵
Ashley Perkins
Apr 19, 2023
I’m new to the community & i love it here. Super clean & very attentive staff, Alvin gave me a tour & provided me w/all the information i needed & more!
Izzy Gee
Apr 19, 2023
Beautiful grounds! Sleek appearance in the whole complex. Great for the whole family, we love it here!!
Stacy Pepe
Apr 19, 2023
Great service at the office, and awesome facility!
Landrus Brown
Apr 19, 2023
Beautiful property! The staff is very informative and helpful with anything we need! Definitely great leadership and management! We love it
Evy Cabrera
Apr 19, 2023
Santos Flats has by far been my favorite apartment complex I have lived in! From the pool, the gym, the events they put on for us and always going above and beyond! The front office and maintenance team are so efficient and courteous. I truly feel at home and would recommend to everybody to live here!
Alex Demonte
Apr 19, 2023
Great place and helpful employees
Amanda Aton
Apr 19, 2023
best place to live at ever.
ceci fulton
Apr 19, 2023
It's a great property, Maintenance Team work hard, all the amenities areas look very clean, leasing staff are very professional, I recommend this property 100%.
Eduardo Salariches
Apr 19, 2023
Great staff I love delivering here . Amazon staff here
Christopher Sanchez
Apr 19, 2023
At first glance, the architecture of the building is stunning. The exteriors are sleek and contemporary with stunning craftsmanship from top to bottom. Upon entrance to the apartments, the opulence continues with high ceilings, large windows, and ample natural light streaming in, which creates an open and airy environment. The staff at Cortland Santos Flats goes above and beyond to provide residents with exceptional service. They are attentive to their tenants' needs, and ensure the apartments are maintained to the highest standards. Overall, Cortland Santos Flats is a-top-of-the-line luxury apartment complex that offers residents a comfortable and convenient living experience. It is the perfect place to call home for anyone looking for a modern and luxurious lifestyle. Without a doubt, Cortland Santos Flats gets five stars from me. Mel V
Melanie Vancleave
Apr 19, 2023
We moved from NJ to Tampa and have looked at three different apartment complexes. The third one we saw was Cortland Santos Flats and we didn’t have to explore any other. It was like love at first sight !! We walked into an office area that looked like a family living area, so neat and organized. The team was full of energy and eager to show around the facilities. The property looked very well maintained. We immediately signed the lease for nine months and moved in the same week. The facilities at Santos Flats are no less than a resort style setup. The only thing lacking is a chef to cook the meals !! We have lived here for nine months so far and its hard to leave this place. The maintenance team is also excellent and they are always seen on the property taking care of things. Santos Flats is a 5-star living at its best !!!
Nagarjuna Thota
Apr 19, 2023
I recently moved into Cortland Santos Flats apartment complex, and I must say that I am thoroughly impressed with my experience so far. Corey is very friendly, helpful, and always available to answer any questions or concerns that I may have in a timely manner.
Chase Panfili
Apr 19, 2023
Cortland Santos Flats has been a wonderful home these past few months. Any issue we’ve encountered have been very small and dealt with Very fast! The whole Cortland team has been Amazing to deal with. Particularly Alvin, he has been so helpful with any questions I’ve had and has made living here a great experience!
Adrienne Jordison
Apr 19, 2023
Epitome of exceptional customer service. Many thanks to Sahel for offering such valuable information. Way to make moving actually FUN and simple.
Maranda Fulp
Apr 19, 2023
I recently moved into Cortland Santos Flats apartment complex, and I must say that I am thoroughly impressed with my experience so far. Alvin is very friendly, helpful, and always available to answer any questions or concerns that I may have in a timely manner.
Chase Panfili
Apr 19, 2023
Love this place, excellent environment and Corey and the staff are always helpful.
Simran Singh
Apr 19, 2023
Amazing place and atmosphere, Corey & the team are excellent and are always helpful!
Pebel Singh
Apr 19, 2023
the staff always make you feel at home!
Sergio Perdigon
Apr 19, 2023
Great amenities and the staff is friendly
Vassili koslov
Apr 19, 2023
Sahel was very kind and patient. She was very helpful and answered all my questions.
Kiaraliz Colon
Apr 19, 2023
The amenities, staff, and apartments are miles ahead of any property I saw during my search. In my short time here, they've had karaoke night, brunch, group activities, and more scheduled. The gym is excellent, and the courtyards are beautiful, clean, and relaxing. I can't say enough great things about Cortland Santos Flats as a property, but the excellence, the glue that takes this place over the top, is the people. The entire staff is professional, accommodating, and welcoming, from the maintenance crew to the property manager. They treat it like their home, and it shows.
Adae Fonseca
Apr 19, 2023
Great experience! Beautiful property
Tiffany Golden
Apr 18, 2023
great community and amazing staff!!
Obed Valdivia
Apr 18, 2023
Great community and Amazing staff!!
Obed Valdivia
Apr 18, 2023
Management team is fantastic. Highly recommend this community.
Colie Marie
Apr 18, 2023
I lived in Cortland Santos Flats for a year and my my lived experience was best, the maintenance team are so professional and they always respond so quickly every single work order when was created, and the guys in the office are so nice in special Osvaldo Guerra, I recommend hundred % this Cortland property.
Iroel Pimienta Cueto
Apr 18, 2023
The staff is amazing and the property is absolutely stunning!
Crystal Pickhardt
Apr 18, 2023
Alvin’s professionalism along with his attentiveness was so excellent I referred another family member to move here. They moved in too!! He ensured that I was very informed, and made the process very sleek. This community still amazes me!
Ms. RUFFIN
Apr 18, 2023
The staff is great and the property is beautiful.
Crystal Lehnherr
Apr 18, 2023
I was visiting a friend who lives in an apartment in Cortland Santos Flat in Tampa Florida and the place is very clean and well maintained. I had the pleasure of meeting the service manager, a very nice and helpful guy. In just the only two weeks with my friend in his unit I felt like I spent my two week in a hotel. It is a very nice place to live.
Rubilax Pimpan
Apr 18, 2023
Lugar bien bonito conozco un amigo mío que trabaja ahí Miguel Recomiendo a cualquier persona para vivir en esa propiedad
Guillermo Acosta
Apr 18, 2023
Great experience here and management was very kind and professional. Definitely recommend.
Christine Girgis
Apr 18, 2023
My wife and I toured with Sahel and we really liked the apartment complex. The tour itself stood out to us more at this complex than any other place we've toured. Sahel was really enthusiastic and was really kind to us and was able to answer all the questions we had.
Sage C
Apr 18, 2023
Great management team and leader!
Celeste Carter
Apr 18, 2023
I have been living here for a year and currently I just renewed because I really like it, the common areas are always clean and look great every day!! maintenance always respond quickly and if you need something Sahel is in the leasing office always with a smile ready to help you
David Barboza
Apr 18, 2023
💯 definitely recommended!
Denise Joy Spikes
Apr 18, 2023
Words cannot describe how happy and excited I have been since I chose this community. Alvin and the front office staff super friendly, very understanding.
Lorenzo Ball
Apr 18, 2023
Beautiful place!!! Great staff
Kaley Kendrick
Apr 18, 2023
This community has everything you need even a mini grocery store
jason jamerson
Apr 18, 2023
Corey & her staff are so amazing, kind & thoughtful!
Karli Angerer
Apr 18, 2023
Fantastic experience all around. Very polite and helpful.
Kelly Johnson
Apr 18, 2023
Corey and staff are amazing, very friendly atmosphere !
Nicole Peart
Apr 18, 2023
I love the fact that they have every amenity for even your pets
lorenzo balls
Apr 18, 2023
Corey & her team are the best 💖
Brie Lyons Jones
Apr 18, 2023
Very clean complex. The front office staff is very friendly
Jasmine Freebush
Apr 18, 2023
El servicio de estos apartamentos es maravilloso. El equipo de trabajo siempre está disponible para los residentes. Son muy amable cada vez que necesitamos de ellos. Santos Flats son los mejores apartamentos donde podremos vivir con nuestras familia.
Felipe Leal
Apr 18, 2023
If I could give 10 star I would. The staff supper friendly and the maintenance team is definitely on pointe
Lorenzo Balls
Apr 18, 2023
The best apartments where you can live. They have a very good staff. They always ask you what you need and they are there for you. I totally recommend cortinas santons flats. I love that place.
Aydee Gonzalez
Apr 18, 2023
Alvin is the best. He made me feel at home and I haven’t even started the application. Very bright young man
Aretrina Montgomery
Apr 18, 2023
Very good apartments, one of the best place where you can live with your family. They have a very good team and always willing to what the residents need.
Camila Salazar
Apr 18, 2023
The best community that I ever lived in
Lorenzo Balls
Apr 18, 2023
Absolutely Beautiful community! The stuff is a pleasure to work with and keep the community stunning! The community manager Corey is wonderful to work with and is always willing to assist in any way possible! Definitely recommend to stop by and tour!
Gregory Laursen
Apr 18, 2023
Very great apartments. They have the best team ever and the service manager Osvaldo is the best, he always work to complete his job at the end of the day. He is always happy and smiling to everybody. Everyone at santos flats are willing to what the residents need. Best place to live.
Camila Salazar
Apr 18, 2023
Alvin is the best. Was very informative and helped me a lot. I love living here, always fun events and contests 😊❤️
Kaitlyn Kramar
Apr 18, 2023
Absolutely love living here and Alvin the leasing agent is the best!!! He was so helpful during the application process🤍
Heather Healy
Apr 18, 2023
Alvin, was very professional. He went above and beyond. Excellent customer service skills and showmanship during the tours. Plus he has snacks!!
Rochelle
Apr 18, 2023
I love my experience with Alvin Weldon! Make sure you guys take the tour with him!
william gaston
Apr 18, 2023
I wasn’t able to get off work early and came in right before closing. I know associates hate when people do that, but Sahel was so great about it. She was so pleasant and answered all my questions! Great customer service
Apr 4, 2023
Apartments.com
Not a house or apartment it's actually a home. A place to feel safe and secure with extraordinary staff members who treat you like a friend. A place to be proud to invite family and friends to see how classy and upscale resort-style living you have. A place to be proud to live in. It's a home.
Mar 15, 2023
Apartments.com
This place is amazing and so is the staff! Alvin, made everything so easy for me applying and moving in. My apartment looks like something you see in movies lol…
Shay Profit
Mar 10, 2023
Sahel is AMAZING!! She has answered all my questions and she is very quick to respond which is so nice compared to other experiences I’ve had at other places. She’s extremely knowledgeable and kind. On top of that the complex is BEAUTIFUL its breath taking
McKenzie Pitts
Mar 9, 2023
I toured with Sahel last Saturday to see the property and not only was I blown away with how beautiful this apartment is. But the level of care, knowledge and patience Sahel has shown me. She has answered all my questions while applying and touring and has been so kind and helpful to me and my roommates. Going on my experience alone with Sahel makes me want to live here even more. She’s amazing!
Mar 9, 2023
Apartments.com
My tour was amazing with Sahel. Girlfriend and I felt so comfortable with her and decided to apply sooner than later so we didn't miss out. The apartment and amenities are such a plus. We are so excited and really look forward to moving here. Can not thank you enough for making this so simple and easy for us.
Mar 9, 2023
Apartments.com
You will be welcomed with open arms and helped with anything you need. The apartments are so pretty and this place is kept in good condition. I recommend giving them a chance!
Feb 22, 2023
Apartments.com
During the time our property manager was out, Alvin really stepped up and helped me out. He assisted me in signing up for a reserved spot and also informed me of the community events occurring. He is truly awesome!!!
Kaitlyn Kramar
Feb 20, 2023
Alvin is the very best. Very professional, great touring process and helps you with anything you’re looking for in order to move forward with finding an apartment in one of the most finest facilities I’ve ever had the privilege to live in!
Oscar Mejia
Feb 20, 2023
THIS COMMUNITY IS OUTSTANDING ! When I tell you this is complete resort style and the office looks like a living room. I want to shout out the leasing consultant Alvin he was Well mannered and knew everything about the property he answered all my questions without me even asking I love how he refers to the property as HIS PROPERTY shows me that he takes PRIDE in santos. I was pleased when he offered me a refreshment / snack. Very pleased with the services I received today my daughter is looking to move and this place is NUMBER 1 !
Miranda Gibbs
Feb 10, 2023
Have been waiting since June to move into these beautiful Townhomes. Brett has been with us every step of the way, being helpful and patient with all our questions. Now the time has finally come and we will be moving into our new place very shortly. Excited beyond words. Thank you Brett for everything from day one. What a year makes, terrible since new property managers took over. Rents sky high, excessive charges for things you don't even use and now tow family cars from spots we were advised could use when they took two spots for electric charger. Renters beware
Laurie Pearsall
Feb 10, 2023
Alvin is the best! We enjoy living here so much, from the amenities to the staff, it's all top-notch. Anything you need fixed is usually same day or next day, and the maintenance staff goes above and beyond every time.
Alexis Lemay
Feb 9, 2023
Alvin from the leasing office was super friendly and helpful! Common areas and co-working spaces are gorgeous and well-maintained.
Gillian McDaniel
Feb 9, 2023
What a beautiful community!! Alvin was the best guide out of the numerous apartment tours we did!! He is an asset to the company and a great representative to have for this complex!! Thanks again!!
Phil Hemminger
Feb 9, 2023
I absolutely love it here! The entire staff at Cortland Santos is amazing and ready to help when you need them. Madi especially made the move-in process so easy and I’m so grateful for that.
Sarah-Grace Elizabeth
Feb 4, 2023
My experience moving to an apartment from owning a home for many years was overwhelming, however Alvin Weldon assisted in making it much better. Alvin always greets me with a smile and has been most gracious in any request that was made. Thanks for you help Alvin.
Crystel Sampson
Feb 3, 2023
I did a tour with Alvin Weldon and he made me feel at home already. I was looking for a particular homey feel and great amenities. Alvin was very professional and punctual. He made sure to answer all my questions and concerns. I will be moving in soon and I really appreciate Alvin for his patience and time.
Makabia Butler
Feb 2, 2023
Awesome place to live! Cory in the leasing office is the best!!!! She is always more than happy to help all her residents! Can’t thank her enough for all her help!! Im so happy to call Santos my new HOME :)
Deshunte Scott
Feb 1, 2023
Alvin is amazing . Thanks for all your help he made this very easy for me definitely the person to get assistance from.
Nathan Baker
Feb 1, 2023
I lived at Santos for a year and loved it. The staff was always helpful and friendly, the facilities were always clean, and any maintenance requests were completed in a timely manner. I loved living here... I only moved because I got a new job on the other side of town.
Kiley Sexton
Jan 26, 2023
If the community, the floor plan and all the “extras” doesn’t sell you , having Alvin as a guide definitely will! Can’t wait to move in!!
Shaledra Turner
Nov 28, 2022
I love 🫶
Emilly Marchi
Nov 23, 2022
I am so in love with my Apartment. The view alone is amazing. Madi has been taking care of me since S West Shore Blvd. And when I moved here I had no idea she was the new ACM! Well deserved! She will definitely bring out the best of Cortland Santos Flat! Thank you so much Madi! You have always gone above and beyond. 🙏🏻🙏🏻
Steven Riv
Nov 21, 2022
I absolutely love living at Cortland, out of all the luxury communities we have lived in over the years this one has by far the best management team. Madi goes above and beyond to help you in EVERY way possible and they are so understanding, you truly are treated like a family. This community listens to their tenants and our requests/concerns and they react QUICKLY to ensure satisfaction. I would recommend this community to any family ❤️ Clean, peaceful and excellent communication.
Carley Elisha
Nov 10, 2022
Madi she’s the best in the office she’s very helpful and very nice
Hamad Alostad
Nov 8, 2022
Very nice complex! Everything was well kept and the leasing agent Alvin was friendly and knowledgeable of not only the property but the surrounding area as well. Thanks to Alvin, Cortland Santos Flats is on the top of my list. 10/10- Highly Recommend 🤟🏾
Marsalis Brown
Nov 8, 2022
In all my years of renting, this is one of the most pleasant and “awesomest” leasing offices I’ve encountered! Beautiful community and extremely pleasant staff all around. I was able to do everything remotely while moving from another state. Corey was phenomenal and assisted with my move, IN THE MIDST OF A HURRICANE! The whole team has gone above and beyond since then. Alvin always greets with a smile (even when he said he had just come from the dentist…lol) Madi was a joy to meet and she took care of my maintenance issue IMMEDIATELY…while I was yet explaining the problem. The maintenance team is quick, thorough, and professional. Every time I come to their office, everyone is cordial and the residents are courteous and respectful. Resort like amenities and just an overall comfortable place to live. The town homes are very nice! Nothing will always be perfect, but my reason for giving this community a 10/10 is because they will exhaust every effort with the best customer service until it is perfect! Signed, “
Nicci Nicole
Nov 8, 2022
Yes. Madison was very helpful and professional. Me and my baby mama just moved out the trenches of North Lakeland. 10/10.
Braedan Morris
Nov 8, 2022
To say that Madison Morris simply “helped me” would be an understatement… This human has changed my life in ways that I cannot begin to explain. And the apartments are great too.
Scott Morris
Nov 8, 2022
I recommend Madi. Just Madi. 10/10 stars
Abby Morris
Nov 8, 2022
Very nice apartment. So far I love living here. Alvin is the man that will get everything taken care of for you. 10/10.
Glenda Ivette Ferrer
Nov 8, 2022
10/10 recommend. The community and leasing staff are super helpful. All my questions were answered thoroughly. The property is beautiful and well kept at all times. S/o to Alvin for making us feel right at home when we moved in.
Trell Goodwin
Nov 8, 2022
Love the community!! Alvin is your guy. Opens you with a warm and positive welcome. Shares all the info regarding the different layout and your wants and needs. Very affordable pricing. Nice vibe at the community during the tour
Tommy Egan
Nov 8, 2022
I’m very happy to live here, the staff is great! Madi is very helpful, kind and professional! The neighborhood is quiet and respectful, thank you Cortland!
Adrien Bremec
Nov 8, 2022
Madi is the BEST! Super inviting and helpful. I know I made the right choice moving here. If you’re considering, don’t hesitate. ❤️
Oceana Marie
Nov 8, 2022
10/10 great area, beautiful apartments
Nick Marulanda
Nov 8, 2022
Cortland Santos Flats is the place that my family has called home. Thank you Madi Morris for such A-1 1st impression to set the tone for great community living. Madi continue to light of office and community with your SMILE as you always DO. #bestcustomerservicebyfar
Tracey Henry
Nov 8, 2022
Madi is just excellent and the whole cortland team does above and beyond to make you feel home ! Beautiful and well maintained comunity
Pavel Rofe
Nov 7, 2022
I have enjoyed living at Santos Flats for the past year, maintenance responds quickly and I’ve never had a bug problem. My unit is very insulated and you can’t really hear your neighbors unless they are blaring music or screaming. Madi is the absolute best, she’s been super responsive to any of my questions!! Overall amazing experience living here.
Heather Bless
Nov 3, 2022
I love my home. Exactly what I wanted. If you are looking for a place different from any other apartment complex. The difference is we are a family and a community we not only live in luxury we call our apartment a home. We have luxury homes for everyone. A place to make memories.
LuiyVe Covell
Nov 1, 2022
We have been living here for over a week and the experience has been wonderful. From day one Alvin and Corey has helped us make our move in process very easy. The community itself has great amenities, apartments and what I love the most is how well the team maintains this place. The management is continuously trying to make this place better and always has fun events planned for the residents. I also like how convenient the location of this place is, as I can go to Channelside and Downtown Tampa quite easily. Special thanks to the maintenance team for always addressing our requests swiftly. I look forward to our year here.
Asim Imtiaz
Oct 21, 2022
Love this place! The management staff is really great and extremely responsive. Alvin is absolutely amazing! Always friendly and very knowledgeable about the property! He’s very professional and I really like seeing his smiling face!
Jacinta Manning
Oct 17, 2022
We moved from Texas to Florida after selling our home. It was all planned in advance and, like all other plans, it changed and kept changing because the original appartment complex we signed up for was delayed due to city permit issues, after postponing it for a third time we decided to change companies and took a flight to Tampa and drive around visiting various sites. Courtland Flats exceeded all our expectations and after a great tour we felt we found the right place. Within 24 hours we signed up and moved in. The elevators made the move to the 3rd floor a breeze and the staff was incredible, professional and no nonsense. Now, after almost 5 months we clearly made the right decision. A great place to live and to get your bearings in the area, 5 minutes to major interstates and 20 minutes from the Airport.
PaulusP Van Willigenburg
Oct 15, 2022
The amenities here are so beautiful! I love that they have office suites you can rent also, perfect for anyone who works from home! The staff is super friendly and helpful, even when we have an issue with something they do everything they can to take care of it and to get back to us super quick. Great finishes and lots of space! Super large closets!
Amanda Sylvester
Oct 13, 2022
I lived at Cortland Santos Flats from 11/2021 to 8/2022. I LOVED living in this community it was by far my favorite apartment. The amenities such as the gym, yoga studio, salt water pool, and club house were so nice to have access to 24/7. I loved all of my neighbors they were so friendly to me and my dog. The community is very pet friendly so I felt right at home from the moment I moved in. I also felt very safe with the security Santos offers such as gates and the latch app system. The management team is so nice and they do an amazing job to make sure your needs are met. The only reason I moved out is because I purchased my first home this August. I would recommend Cortland Santos Flats to anyone 5/5!
lindsey maddix
Oct 13, 2022
I don’t even know where to begin. As a Marine Corps veteran I have lived in more than a handful of different apartment complex throughout the country. I tell you that this one is by far the best. My family and I moved here before Cortland took over as the management team. The difference of this place pre Cortland and post Cortland is night and day in a good way. They were given a complete mess and they came with a mission and turned it around. Corey, Madi and Alvin as well as all the maintenance crew are really the dream team. They care about the residents and they get things done. And they get it done fast. Any issues they take care of them, and if they can’t right away they make sure we stay up to date on when it’ll be completed. They’re the reason this place is so great! Thanks guys!
Diego Acuna
Oct 13, 2022
I love my condo. It’s big. Exactly how I like my space.
Dee Covell
Aug 20, 2022
I am a new graduate and was looking to find my very own first place and initially I was against apartments due to past experiences. But one day I was delivering to a tenant in these apartments and as soon as I pulled in I was taken away! I immediately fell in love and told myself these are the only apartments i would move into in this area, BEFORE I even toured the place or talked to anyone! When I got home I scheduled a tour so fast. Madison is who I toured with and honestly her professionalism was the cherry on top. She was super helpful and I am glad she was my tour guide. She had answers to all of my questions and was really nice. This place has a salt water pool, dog parks, a dog grooming spa, monthly events and activities for tenants, a huge 24 hour gym. And usually the lobby and hang out lounge is irrelevant like I would never hang out there but this one was so nice and warming! I loved it. I will 100% be moving here no doubt. This place is awesome.
Oceana Marie
Aug 19, 2022
I just have to brag on this team real quick. My husband and I have been living here since the beginning and the switch from the original team to the current (Cortland) and there has been growing pains, as with any new buildings. Our experience has be outstanding! Corey, Alvin and Maddie work their butt off to make sure each resident is taken care of. The events are fun, the community is extremely dog friendly and overall just love the atmosphere here. I had a package stuck in a parcel locker for well over a month (my mistake, I gave the sender the wrong unit number) but everyone took part in helping me receive it, especially Maddie! They're so personable that it almost feels like they could be family friends. They know how to keep it professional and lighthearted at the same time. Our dog Kaiser loves them too! Thanks for being an awesome team!
Linda Wisser
Jul 15, 2022
Amazing community amenities are flawless thankyou for great customer service
May 25, 2022
Apartments.com
I toured with Madi and loved the community. She is very knowledgeable about her community, and I can't wait to make this place my home.
May 24, 2022
Apartments.com
The new office staff is amazing! They are extremely helpful and knowledgeable especially Alvin, if there is anything he is not sure of he will let you know and get you the right answers. I love living here
Debbie Diaz
May 24, 2022
I love this community! It is absolutely gorgeous, and the amenities are truly beautiful. I love the finishes and features of the apartments as well. This is a great location as well, right near the Selmon Expressway!
May 24, 2022
Apartments.com
Definitely feel at home when I walk in here! And love the property management team. MADI is amazing
May 19, 2022
Apartments.com
I stopped by to check the place out. I will be moving in a few months. Alvin was great!! He greeted me when i came into the office and asked me how could he help me today. The apartment he showed me was nice and clean. He was attentive to my needs and wants. Cortland Santos will be at the top of my list and I only want to deal with Alvin.
Terrance dunn
May 19, 2022
That’s a nice property to live, Madi is the best!
Miguel Peña
May 19, 2022
Alvin is the best!!
Avi Stoller
May 19, 2022
Alvin is super helpful and friendly! 10/10 for Alvin
julia inwood
May 19, 2022
Great Property, Alvin was the best. He answered all my questions and made my experience great. Definitely recommend.
kevon Alford
May 19, 2022
Alvin is the man!
Patrick Slade
May 19, 2022
Coming from up north, Santos Flats has exceeded my expectations as its not only safe and quiet place to live in but also very comfortable. It recently opened and has plenty to offer. Also want to give thanks to the leasing agent Alvin who has a great personality, is informative and like the rest of the staff is very helpful!
Alex Sanchez
May 19, 2022
IMPECCABLE! That’s my description of The Cortland experience, Alvin truly made us feel as if we were meant to reside here.
Jamarcus Parker
May 19, 2022
I love living here! The property is clean, the amenities are impeccable, and the staff is like no other. Staff listens to your concerns and does their very best to solve your problems right away! I have never lived in a community that cares so much about their residents. They offer exercise classes and fun events to get to know your neighbors. I have made so many friends since living here. I would recommend this community to anyone.
Brigitte C
May 18, 2022
We love this place, it’s officially been 6 months since we’ve moved in! Cortland management is spot on, I had issues with the package room and Alvin was patient and helpful!
Monelle Labissiere
May 18, 2022
Alvin who is the leasing Consultant here at Santos Flats went above and beyond for me when I needed help! Rather It be something that needs to be taken care of inside my apartment or as little as helping me print paperwork! Thank you Alvin! You are truly appreciated!
Mariah Escamilla
May 18, 2022
Santos Flats has been a great place to live so far. We moved in a couple months ago. The front office staff is particularly helpful and has made the transition much easier. Alvin & Madi are great!
Anwar Thomas
May 18, 2022
I love these Apartments! F from the amenities to the Staff. Alvin has been very helpful.
Alexandria Robinson
May 18, 2022
Madi is so helpful & kind! I’m excited to move in!
Mckenah Morris
May 18, 2022
Alvin was super nice on my showing! His service def helped seal the deal!! Yay Alvin!
Brandon Banks
May 18, 2022
ALVIN!!!! Was the best he answered all my questions and his customer was remarkable to say the least he made it an over all great experience!!!
Renaldo Duggan
May 18, 2022
The receptionist are super friendly. Very good customer service. Alvin is the homie !
Colton Drake
May 18, 2022
Madi Morris is a 10/10 and always on top of it all
Abby Thrift
May 18, 2022
I had such a great tour with Alvin! He was very knowledgeable about the amenities you have to offer. During our tour, he really made my husband and I feel at home. This may really be our new home!!
Chinyera Page
May 18, 2022
This property was clean and nice when I did a tour. The amenities offered on the property are great as well. This property is definitely on the top of my list to move in once my lease is up in August. Also, the leasing agent, Alvin was very helpful and knowledgeable of the property and surrounding area. See y’all soon ✌🏾
Marsalis Brown
May 18, 2022
Customer service, dedication, honesty, and friendliness are definitely priorities of Cortland. I met a beautiful soul at this location who fits the above description. She did everything in her power to respect my needs and exceed my expectations. Madison Morris is the best in this buisness and Cortland is so SO lucky to have her (don't let her go!). She answered all my questions (BIG or small) with no irritation or negative "vibes". She was so happy, cheery, knowledgable, and kind. I can't say enough good words about her. She made me love Cortland better than most communities. Thank you, thank you, THANK YOU! I am happy.❣️
Felicity Ruiz
May 17, 2022
I was recently greeted with a friendly face who helped me very much with my housing questions and went above and beyond to accommodate my needs. That person is no other but Madison Morris. She is a great person to be working for this housing complex and I hope this woman gets everything she deserves within this company. Thank you so much Madison!!!
Lyndsy M
May 17, 2022
I did a tour with Alvin Weldon and he made my time very worth while making it so hard for me not to want to go and see any other properties, his tactfulness and on the spot familiarity of everything with the property made for and experience well worth while. I’m looking to move in the next few months and after leaving from seeing the property with such the knowledgeable leasing consultant he was, The Cortland Santos Flats are at the top of my list especially knowing I’ll receive superb customer service from Alvin. Just thought I’d share this info with everyone so anyone looking to move to the are you know where to come and who to ask for…. Thank me later, and thank you Alvin you’ve actually made my decision easier, look out for me soon to be back‼️
CB Willis
May 17, 2022
Mr. Weldon gave me an amazing tour. He was very friendly and knowledgeable. He was able to answer all my questions.
Brandon Hatter
May 17, 2022
Alvin gave me great customer service and even referred and bought customers to me for furniture thank you!!!
Ty FurnitureGuy
May 17, 2022
A young gentlemen by the name of Alvin conducted my tour and was very friendly. Apartments were clean and very quiet.
Janell Jackson
May 17, 2022
Great experience all across the board
Najah Jackson
May 17, 2022
Everyone was very professional and kind! Tech team are awesome!
David Ayala
May 17, 2022
Madi helped us find the perfect home!
Brendan Morris
May 17, 2022
great community and helpful staff !! Madison was awesome ☺️
Kaylynn Taylor
May 17, 2022
This community is BEAUTIFUL, from great amenities to great office staff. Always eager to assist and truly focused on customer satisfaction. The grounds are clean everyday, the pool is always on point. There’s nowhere I’d rather live than Cortland Santos Flats.
Joseph Schrepfer
May 17, 2022
Madi did an amazing job helping me and my baby mama overcome an issue we had.
Brady Morris
May 17, 2022
Great experience beautiful place Alvin went above and beyond thank you!
Taareq Hamdan
May 17, 2022
This is a beautiful building. We loved the tour with the gentleman Alvin Weldon. He was so professional and very nice. It was a pleasure to talk with him. He gave a awesome tour answering all our questions
Mai Rice
May 17, 2022
Nice property
Yamilet Esquijarrosa
May 17, 2022
If there were words to describe the happiness which Madison Morris has brought me, I’d use them. Alas, there are none. Only the sheer joy remains which renders me speechless… a true customer experience guru, that one. Take notes, all ye who seek greatness…
Scott Morris
May 17, 2022
Alvin is amazing continue the great work !
Quartina Valdez
May 17, 2022
Viewed this property on Thursday and loved it great tour and very knowledgeable can’t wait to move in!! ~I worked with a guy name Alvin on site
Stanley Jenkins
May 17, 2022
Beautiful property!
Ryan Coughlin
May 17, 2022
These apartments are fantastic! Thank you Madi for helping us get settled in and making us feel at home. She’s amazing!
Denver Smith
May 17, 2022
I LOVE IT HERE ! Thanks cortland !
Alvin Weldon
May 17, 2022
I love my experience with the staff. The person who helped me Alvin was great. He answered all my questions, gave me a thorough tour of all the amenities and let me know how to apply for the apartment of my dreams. I am big on customer service and professionalism especially when I’m going to live there and was very grateful for Alvin for helping me.
Markus Fleming
May 17, 2022
Amazing community and staff my brother lives here LOVES it
Marquise Weldon
May 17, 2022
Love the residents here, and the location is everything!!
M Mo
May 17, 2022
I called in to inquire about townhomes. I spoke with Alvin, who was extremely knowledgable and professional. Seeing and hearing about the layouts of the apartments were amazing and to die for. Not to mention the amenities looked 2nd to none. I look forward to relocating to the Tampa are and becoming part of the Santos family.
Deshunte Scott
May 17, 2022
Technicians are super nice and know how to do the job right.
Angelica Brito
May 16, 2022
I love living in the Cortland Santos Flats. The staff is very responsive, especially Madi, she is awesome! The amenities are great . I highly recommend living here.
Erica
Apr 8, 2022
Daniel in the front office was so helpful with what I needed from him. He was quick and efficient to solving every issue I had.
Jasmine Jackson
Mar 29, 2022
I've been living here for almost three months and it's the best place I got I recommend it, you won't regret it, you'll be just as happy as I am🥰🥰🥰🥰🥰
Esteisy Rodríguez
Feb 21, 2022