PHENOMENAL CUSTOMER SERVICE! As a resident, I am impressed with the level of customer service the management team of this property displays. The staff is caring and go above and beyond and the maintenance team is top notch. They have made my renting experience enjoyable and I will always recommend this property if asked. Ms. Corey has been amazing and helped me move in with a Hurricane heading towards Tampa and I was coming from another state. She kept in constant communication with me and welcomed my family and I to the area…we will be forever grateful for her hospitality. The area is quiet and the quality of the property is excellent. I am big on customer service and observant of the manner by which others are treated. I must say, this staff knows how to treat their residents and they are truly beautiful people just willing to help in any way they can. Thank you!

Nicci Nicole

Google

At just under 60 days on the property, I can say I'm very pleased with the choice I made to live @Santos Flats. The property is quiet, orderly, and very clean. The apartment is comfortable, has a modern design, and has been well kept. The management team, led by Corey Paige, is professional, courteous, and very responsive to questions and concerns. I have found Corey, Brenda, and Sahel to be very eager to ensure a satisfying experience. What stands out, however, is their kindness and personal attention. That element makes all the difference in being able to call a place home, and adds another level of comfort. It takes a special set of skills to work with the public, and I would say Corey and her team have the heart for it.❤️

margaret

Google

This is a top tier community, customer service is great, and staff is outstanding!

Joseph Schrepfer

Google

What a great building! Great community and amazing people around!!! The only place I signed for second year lease! The management people are so awesome and helpful all the time any time!!! Highly recommend on this Cortland community!

Din Chaprak

Google

The leasing agents are fantastic! Sahel was more that accommodating when I didn’t have an appointment and highlighted all the amazing features and amenities Santos Flats has to offer. My move in was seamless and I couldn’t have asked for a better leasing team during this process!

Apartments.com

I love living here! They always keep it nice and clean and the staff is fantastic and easy to work with! Especially Sahel and Brenda! This place hasn’t disappointed since moving in and we’re definitely going to renew next year.

Matthew Pulliam

Google

Overall a great community & even better staff. Thanks to Sahel, Brenda & the entire team for curating a welcoming and cozy community. It’s truly appreciated.

Anthony Ocasio

Google

I have been living in this property since September 2022, and my experience has been exceptional. Recently, I moved to a townhouse in June of this year, and I must say that I am thoroughly satisfied with my stay here as well. The office staff has consistently been helpful, informative, and kind. In particular, Sahel has been an incredibly part of my journey. She has always provided solutions in a respectful manner and maintained excellent communication whenever I had any concerns, whether it was regarding my first apartment or my current townhouse. Always going above and beyond as to responding to my concerns even if it meant it was after work hours. I would like to highlight that during my transition to the townhouse, I was initially supposed to move to a different apartment. However, due to various reasons, that arrangement did not work out. Despite these unforeseen circumstances, Sahel and Corey went above and beyond to accommodate me and my family. They took every effort to ensure our needs were met and e

Legna-Ariam Rivera

Google

I absolutely love living here , everything about the community has a great vibe, it’s always welcoming . They are great at upkeep making sure the place always looks to par . The amenities are amazing as well as the residents. Sahel in the front office is always so supportive to residents need, and excellent at making sure everything is up to par . The entire front office staff deserve all the credit , they are great at what they do , and make living here amazing .

Diarysofshatoine _

Google

The leasing agents are fantastic! Sahel was more that accommodating when I didn’t have an appointment and highlighted all the amazing features and amenities Santos Flats has to offer. My move in was seamless and I couldn’t have asked for a better leasing team during this process!

Sade Bassan

Google