My review is to highlight the great job that Nancy, who works at the front desk in the East building, does. I have lived in Cortland for two years and have met several good receptionists, but none like Nancy. She is a great professional, sweet, proactive, kind and she always goes above and beyond to help the residents. Many people live in this community, so it is easy for the relationship between neighbors and Cortland workers to become a little impersonal. However, Nancy makes an effort to learn the resident’s names and their units, making dealing with her feel more personalized and warm. It is nice to arrive at the building and have Nancy greet us with a big smile and by our names, chatting with us about daily life and recognizing us immediately to let us know if we have any letters or packages pending at reception thanks to the fact that she remembers which unit we live. This gives a feeling of home. Whenever we have asked her for help with package or community issues, she has immediately looked for soluti
Helena M.
Nov 29, 2023
I would like to thank Tino for the amazing job he did when I went to tour , he was amazing to me and my husband explained everything took his time , and I was very funny and patient with us , he did an an amazing job on our tour and I wish him e could have leased but the apartment we wanted was not available, while was also waiting on my husband I got to see him help a resident and to say I was impressed would be an understatement . Thank you courtland Rosslyn for having employees like Tino who really go out of their way .
Amelia Dlamini
Nov 8, 2023
I moved here around last week and I have to say, all the team members at cortland Rosslyn have been extremely helpful in making sure I have the smoothest move in process. The apartments ant cortland are upscale and modern and the amenities are very clean and well maintained. I had the pleasure of working with the leasing professional Roxanne Glover who had guided me every step of the way since I first toured here and has been a delight to work with since. She is extremely professional and has gone above and beyond—even after I moved in—to make sure I was satisfied with everything in the apartment and in the building and to ask if I had concerns about anything. I highly recommend working with her-she’s fantastic!
Tala Kammar
Nov 8, 2023
Cortland Rosslyn is a new, beautiful, clean, and spacious apartment complex, with amazing ammenities. We just relocated out of the area, or we would have renewed our lease. Brad and Tino were always friendly, professional and addressed any questions or concerns we had during our stay. It's the best value for the money compared to other apartments in the area, and the views cannot be compared. We watched the DC fireworks from our building two years in a row - just spectacular!
Laurie Tesno
Sep 30, 2023
I just recently moved for work to Washington DC and originally booked an AirBnB in the city to stay. The experience proved to be horrible, and I desperately needed to get into an apartment as soon as possible. Mykelle in the leasing office was exceptional! She constantly communicated with me and answered every single one of my questions (I had hundreds of them). Even when a circumstance forced me to leave my AirBnB early (a day before I was originally set to move into Cortland) Mykelle took time out of her busy schedule to expedite the entire move-in process to allow me to move into the apartment a day early. She truly was amazing throughout this entire process and always had an incredible demeanor over email, the phone, and in person, even with my many calls, questions, and requests! I am currently in the process of moving all my stuff in but I had to take a break to write this review because of how appreciative I am to Mykelle for saving me the time and frustration associated with trying to find a new place
Michael Nobles
Sep 19, 2023
I've been living in this apartment for a year now, and it's been fantastic. The building is new with top-notch amenities, including plenty of friendly spaces for remote work. And I think only they got this amazing dedicated children's playroom, which is a real lifesaver on bad weather if you have kids. The management team is excellent. They organize several monthly events that help neighbors connect, including some kid-friendly ones that have been a great way for parents to arrange playdates for their little ones in future. The manager is incredibly kind and empathetic. She is always attentive to our suggestions and quick to assist when needed. The maintenance team is on point. They fix stuff fast and keep everything clean. They're really sociable and love to make friends within the community. I would stay another year. It's a fantastic place for families, thanks to the playroom, the friendly management team, and the responsive maintenance crew.
Chandler Z
Sep 12, 2023
This should really be 4.5 stars. not 4 stars. I don't know if the negative comments are coming from people who don't want new residents or if it's something less sinister. I have lived here for 3 months now and it's been great. Maintenance response time is generally the same day. The apartments are huge, airy & well designed. The appliances are top of the range and my view, at least, is beautiful. I have read through some of the comments and I am baffled as to how resident excesses are blamed on management. On the complaint about hard to find parking, while I do not have a car, my storage unit is on B4 and it is practically empty whenever I go down there. Also, I have friends come visit and there is plenty of parking on B1, for entire weekends at some point. I am surprised to read comments about broken glass around the pool area because there are strict rules about bringing bottles to the pool and the lifeguard politely asks that bottles be removed. Also, why anyone would want to play music at the poolside, t
Damisola Akolade
Sep 12, 2023
Best building ever!! Awesome events on the weekend like grill outs and pool. Everyone who lives and works here is great.
C D
Sep 4, 2023
Best events of any building in the DMV. From cookouts to comedy always a great time hanging out with neighbors!!
Katherine Marie Kulik
Sep 4, 2023
My husband and I toured this apartment with the guidance of Endya and she deserves 5 stars for her service and knowledge. She made the process easy and seamless, answering every question asked along the way.
Gianna Elliott
Aug 29, 2023