Five stars is not enough to describe the exceptionally amazing experience I have experienced. Ashley is the leasing agent who has made life easier for me and been extremely professional, courteous, and kind. I was afraid of moving into an apartment while my new house is being built because I thought it would be loud and management would advertise, but not care. That is so not true here! You are treated like family and everyone on the staff including maintenance cares a lot about the property and the tenants. I had a problem the day of move in and was about to cry because I thought no one would take care of this on a weekend. I was so wrong. I called the maintenance number and Carlos arrived quickly. When he knew that he could not resolve the properly, I contacted Ashley and she got George to assist. George and Carlos worked tirelessly in the heat to make sure the problem was resolved with my air. They even stayed to make sure the air was working properly for my son and I. I want to mention that I have also had an amazing experience with the assistance of Ashley(male) in maintenance this weekend! Living here feels like a home! The grounds are well kept and the team here truly exemplifies what teamwork is and ALL do an excellent job of providing the best customer service. Thank you!!!
Jul 20, 2020
I really enjoy staying here and that is rare for me. I have lived in apartments most of my adult life and seek luxury apartments wherever I move; this is by far one of the best. Management responds immediately to my requests and they always seem willing to help. One morning they greeted us at the gate with snacks for breakfast which I felt was a good act of kindness.
Jul 11, 2020
This community and management team are the very best. We agree renewing for a third year i absolutely love it here! Horacio thank you for everything you wonderful!
Jul 6, 2020
Cortland Preston North is a safe, quiet community where pets are welcome and parking is plentiful. Its definitely a great place to call home!
Jun 26, 2020
I have been living here for a little over a year now, and I absolutely love it. It's such a family friendly complex with so many beautiful areas to walk. Their maintenance service is super fast, easy and efficient. And I can NOT brag enough about their parcel pending mail system, so convenient. They plan a lot of community events to ensure we know they care, I definitely appreciate that. Horacio (one of the managers I believe) has been a tremendous help with questions or concerns I have, and was even more great when I needed to upgrade to a bigger place. I love this place, and don't plan to leave anytime soon :)
Apr 30, 2020
Love this place and the staff! Horacio was so informative with the questions we had during our visit. Can't wait to be apart of this community!
Apr 28, 2020
I've loved living here for the little over a year I've been here so far. The maintenance is always extremely timely and friendly. The office staff is very personable and efficient, and most important.. responsive and available. The grounds are always well kept. They have an amazing community outreach with apartment held events, which is really neat-complimentary gym classes, poolside events in the summer.. I could go on and on. Not sure if it's a "Cortland property" thing, or just this complex, but I don't plan to move anytime soon!
Mar 23, 2020
This is a quiet best kept secret location! It is peaceful and safe and it feels like a mini neighborhood at times. I enjoy the fact that the management company actually cares about the residents. There is plenty of parking no extreme rules regarding parking assignments. The pool area is resort style, I have enjoyed my experience!!!
Verified Resident 717963
Nov 15, 2019
This has been the best apartment experience I have ever had. My wife and I moved in at the beginning of 2019, and we have truly loved living here since day 1. The staff is friendly and they are very helpful. The Maintenence team is second to none. They have a 48 hour guarantee on their service requests, and they have never taken longer than maybe a day to fix something. It's truly remarkable. Honestly no complaints. Just writing a review because I love this place and honestly want others to know this place is legit.
Nov 2, 2019
Ive got nothing but good things to say about Cortland Preston North. I love living here, its been 2yrs and counting. The management team is so friendly and professional. They make you feel like family and definitely accommodate you any way possible. Its a very safe place and in an up and coming area with lots of new shops and restaurants. Its very pleasant. I highly recommend this community to anyone looking for a home. And a place the office become your friends. And you enjoy all the amenities it has to offer. Its an enjoyable place to come home to.
Verified Resident 710066
Oct 25, 2019