The Cortland Pines has the best office staff!! Me and my family were looking to find an apartment quickly. Stephanie was amazing and made sure we got approved and was such a pleasure to work with she is truly amazing. Mind you my husband called a week later and she still remembered us and took the time to make sure everything was going as planned for our move. Joseph is another staff e member who goes above and beyond when showing us the complex he answered all my questions and my kids questions made sure to give us all options. Both Stefanie and Joseph show a lot of care and not just trying to rent an apartment but are there to make you feel heard and like the Cortland is the best place. Now for the actual complex we toured twice and both times it’s very quiet, clean, and feels like a tucked away oasis from the busy life of pines. Cant wait for the fishing and tennis games!!
Aug 15, 2022
My experience at Cortland Pembroke Pines has been elevated because of ONE person - Jazz Singh. What a delight it is to work with and know that there is one person to rely on whenever one needs a response to an issue. Jazz is one of a kind and I truly appreciate her leadership and service. I am renewing and it is primarily because of Jazz. Well done Cortland Pembroke Pines.
Jul 20, 2022
Livening at Cortland for five years Joe and Jazz give great customer service, and service staff do a wonderful job enjoy living at Cortland Pembroke Pines
Jul 20, 2022
I am going into my 3rd year living here. I don't have any complaints or anything negative to say about this place. It's quiet and no one bothers me here. The office sends out emails & texts letting me know about what's going on around the complex (general repairs, etc). Front office: Although I have interacted more with Jazz than Joseph in the rental office, I find them both to be very pleasant to deal with. Jazz has been very understanding and accommodating. They both certainly do not act as though you are bothering them when you enter the office. Unlike some other places I've lived at. Maintenance: Every maintenance call has been responded to in a timeline fashion and my issue has always been resolved. Grounds/facilities: The grounds are always well kept, and you can't beat the trash valet service! I don't use the pools so I can't comment on that. From what I've seen, they appear to be well kept. The fitness center is exactly what it is, a fitness center. In other words, do not expect an actual full-sized g
Jul 20, 2022
Can I just say that the customer service here is unmatched. I have moved quite a few times in the past few years due to work, and I can say that this leasing office team is superb. Maggie and Jazz really knocked it out of the park with their level of service. I look forward to renting a renovated apartment in the near future!
Jul 19, 2022
From the initial invitation to the call , visit and tour. the community and staff are all great! leasing consultants are courteous, great customer service, assistance and community are all more than a 5 for me and recommend and have referenced this business to many others. thanks cortland. 😊
Jun 23, 2022
The area is great to live in, as for the perimeter the restaurant ,shops and entertainment is very close
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