Moved in about a month ago and could not be more happy with our experience so far. We had a lot of anomalies at move in from our air conditioning being broken day 1 to parking card not working and most recently our garbage disposal stopped working. First off, they worked tirelessly for 2 days to get our ac unit back up and running while providing us a portable ac unit while we waited for it to be fixed. Card was fixed in no time and disposal was fixed literally within an hour of the ticket being submitted. Peyton, our leasing agent was great with move in and maintenance staff is very friendly and always seem happy to help!
David Bowman
Jun 24, 2024
I recently toured this property with Tracy, and she made it so comfortable. She was so knowledgeable and answered all of my questions including concerns I had from past apartments I’ve lived in. I love the amenities and how they have so many events planned to bring the community together. I can’t wait to move in next month!
Natalie
May 22, 2024
This is by far the best Cortland property there is! The location is great and the people are even better! Tracy gave me a tour, and her communication and knowledge is superb! I’m in love with the place and the community. Can’t wait to move in soon!
Valerie (Val)
May 22, 2024
Best customer service. Reggie and tracy the best A+++ are great people and are very professional. I’ve worked with them for years as a delivery driver and this place gets an A++ for all around kindness and attentiveness towards to residents. The entire court land crew is great and make me delivering here a memorable experience.
Stephen Retchko
May 22, 2024
The minimalist design and layout along with the well placed decor gives this a two thumbs up from me! My leasing consultant Tracy was an absolute pleasure to work alongside with, I hope I can revisit this place soon
Talon McEarchern
May 22, 2024
Thank you Tracy for your patience and kindness with our tour. This property is just what we're looking for! I can't wait to be involved on this beautiful community.
Meghan Tubbs
May 22, 2024
First, this is not a paid review this is very genuine and 100% honest. When I first came on the tour of Cortland on Ponce, there was a wonderfully professional and gorgeous leasing manager named “Peyton” who greeted me. She informed me of the entire application process and even when the office , on that Saturday, consisted of only herself, she was obliged to make sure everyone who came for tours, inquiries as well as current residents were taken care of. Throughout the tour, she gave me 100% honesty of quotes, the application process and answered all of my million questions regarding becoming a prospective tenant. On Move in day, she made sure I was taken care of, that the moving process and reservation for the space for my moving truck was seamless and assured me that if I needed anything to ask she or Tracy or any other team members . Move in day: On the day of move in, I was tired from already packing the truck we rented from my last resident and had to unpack at this one at Cortland the same morning. I ha
Nicole Swain
May 21, 2024
I toured this property this past Saturday and Marc was awesome. I’m relocating back to GA so I flew in just to find a new apartment. I did not have an appointment however, he made time to show me around and answer 1000 questions. He was kind, patient, professional and very helpful. He knew each resident we passed while on the tour and stopped to say hello and ask how they were doing. Marc made my decision on finding a new home easy! I’m not sure what his role is on this property BUT he should be in the front office helping prospective residents.
Kish
May 5, 2024
I moved in this week to Cortland on Ponce and I could not be happier. Peyton and the leasing team went above and beyond in helping getting me settled in for my stay here, in short order. I am thankful for their efforts, and I would HIGHLY recommend this upscale community if life takes you to Decatur, Georgia. First class all the way!
Dan Hauptman
Apr 5, 2024
The 2 unique things about this complex are the location- unbeatable walking to all the square but near neighborhoods - it's quiet, without the 'city living apartment' vibe. Second is the community of residents- friendly, real, all age groups even seniors, lots of Brits and Europeans it seems. They run their own book clubs, gatherings, hang out and talk together... friendly but adult, real, kind. The management team responds quickly, within the day, and also hosts activities for residents. They're taking a nice building and making it even fancier, although the residents were happy how it was. Very quiet building too. Finishings in the apartment seem below the level for this price point (doors or baseboards with gaps, appliances that work fine but are 7 years old), but we overlook that, lovely common areas. The apartments and building are very clean, no pests, no mold etc. We love living here!
cynthia johnson
Mar 14, 2024