I moved in this week to Cortland on Ponce and I could not be happier. Peyton and the leasing team went above and beyond in helping getting me settled in for my stay here, in short order. I am thankful for their efforts, and I would HIGHLY recommend this upscale community if life takes you to Decatur, Georgia. First class all the way!
Dan Hauptman
Apr 5, 2024
The 2 unique things about this complex are the location- unbeatable walking to all the square but near neighborhoods - it's quiet, without the 'city living apartment' vibe. Second is the community of residents- friendly, real, all age groups even seniors, lots of Brits and Europeans it seems. They run their own book clubs, gatherings, hang out and talk together... friendly but adult, real, kind. The management team responds quickly, within the day, and also hosts activities for residents. They're taking a nice building and making it even fancier, although the residents were happy how it was. Very quiet building too. Finishings in the apartment seem below the level for this price point (doors or baseboards with gaps, appliances that work fine but are 7 years old), but we overlook that, lovely common areas. The apartments and building are very clean, no pests, no mold etc. We love living here!
cynthia johnson
Mar 14, 2024
Mixed feelings, but overall 4/5 is a fair rating. For the most part we liked it more when it was still Place on Ponce. Cortland quite literally removed all the charm from the actual building and in unit renovations. The upgrades are sterile and painting the exterior brick white was beyond unnecessary. Now it looks like every other new place popping up. Since Cortland took over it has also been a revolving door of team members in the front office; granted that seems to have stabilized recently. Major kudos to the new maintenance team though - nothing but great interactions. Our absolute biggest gripe with Cortland operations is when you want to speak with the front office (think maintenance, questions, etc), you can only reach their OFF-SITE TEAM in some corporate building for your issues 98% of the time. It’s the most inefficient and frustrating thing I have ever dealt with in an apartment complex. Pricing is iffy. Expect a renewal rate increase at the end of each term. Even if you find out the same floorplan
Drake & Kristen Heuerman
Feb 16, 2024
I love this complex. The tenants are so friendly. The property is lovely and clean too.
Patricia Blue
Feb 2, 2024
Update: Wanted to update my review after living for almost 2 years here and experienced one management change. At Cortland on Ponce my experience has been nothing but pleasant. Of course, there were some initial changes and adjustments when the previous administration was handing off the building (delayed maintenance, no online system for payment). But since Cortland took over I've seen some improvements. First, the leasing office team is amazing! They're all very kind and helpful. The maintenance team is also respectful, really kind, and try to fix things as soon as the maintenance request is submitted. It's true, there has been some noise and blocked areas when units are getting remodeled, but this is expected, we were notified and, is always at a reasonable time. Also due to all of these improvements the building is looking amazing, really modern, and clean. Least but not last, the fellow neighbors/tenants that I've met are all wonderful people. I feel so happy to be part of this community, which is also l
Sofía Rivera-Santana
Jan 27, 2024
The leasing team at Cortland has been amazing. They took the time to address each and every one of our questions and even stayed behind after our tour had ended to show us a couple more units. We can't wait to move in!
Corinne Dotts
Dec 12, 2023
Update: Wanted to updated my review after living for almost 2 years here and experienced one management change. At Cortland on Ponce my experience has been nothing but pleasant. Of course there were some initial changes and adjustments when the previous administrations were handing off the building (delayed maintenance, no online system for payment). But since Cortland took over I've seen some improvements. First, the leasing office team is amazing! They're all very kind and helpful. The maintenance team is also respectful, really kind, and try to fix things as soon as the maintenance request is submitted. It's true, there has been sometimes noise and blocked areas when units are getting remodeled, but this is expected, we were notified, and is always at a reasonable time. Also due to this improvements the building is really looking amazing, modern, and clean. Least but not last, the fellow neighbors/tenants that I've met are all wonderful people. I feel so happy to be part of this community, which is also lo
Sofía Rivera-Santana
Sep 17, 2023
Ruth was fantastic in helping me find a great apartment to rent quickly. I've been here almost a month and have really enjoyed my time.
Nathan Patnam
May 22, 2023
Do not be discouraged by the negative past reviews. Since new management took over around 6 months ago, this apartment community has completely revamped everything. Our apartment was renovated weeks before moving in and the design of our 1 bedroom unit is fantastic. A huge shout out to Kloe and the rest of the management team for being nothing but warm, welcoming, and easy to get in touch with. Highly recommend Cortland (on Ponce, specifically) to anyone that is interested in living in arguably the best spot to be in downtown Decatur!
Riley Wilson
Apr 19, 2023
There has been a great improvement since Cortland has took over the Property. The Staff is super professional, understanding and make you feel wanted and loved. Every visit to the leasing office is a wonderful experience. So if you looking for a new home, definitely stop in and give it a viewing. Ask for Ruth she is just spectacular!!
Shymel Hudson
Mar 2, 2023