I do think Cortland on Coyote Ridge is one the best apartment living complexes in this area and also Dallas. I have been there for three years at that location and I find staff to be extremely friendly and approachable at all times. I am pretty well, satisfied.
Dec 2, 2024
Apartments.com
I moved here October 2 2024 & so far so good I’ve really been enjoying myself , from the staff to the residents all has been well , I enjoy the gym , I love to walk the grounds as well as just love how friendly everyone is .
Verified Resident 1297929
Nov 28, 2024
Apartment Ratings
Great apartment complex. Front office staff and maintenance have been very easy to work with and friendly. Complex is quiet, safe and well maintained.
J
Nov 22, 2024
I moved in about a month ago and I love it. Jessica was so great! I hate moving but Jessica guided me through the whole process and made every part so incredibly easy. I love the neighborhood and the space for my dogs. We really enjoy our new home!
Annie
Nov 17, 2024
I have like 2 months at Cortland thanks a all team Jessica at the office she is so professional She is always available to help us, thank you very much Jessica and the maintenance guys arrive super fast to complete the repairs, thank you all
Luis Rodriguez
Nov 14, 2024
So far we have really enjoyed living in this apartment complex. Front office staff and maintenance have been very easy to work with and friendly. Complex is quiet, safe and well maintained.
J
Nov 14, 2024
Me encanta este condominio para vivir excelente y rápida atención administrativa recomendado 100%.
Jesús Garcés
Nov 13, 2024
El complejo es un lugar muy tranquilo donde se puede descansar agradable sin ruidos sobre todo en la noche, la seguridad es muy buena se siente seguro y el personal es muy agradables, me siento muy satisfecho en vivir acá
Verified Resident 1289838
Oct 27, 2024
Apartment Ratings
Live here it's beautiful love the property Manager love the front office girly she's amazing !!!!
Erica Pankey
Oct 16, 2024
The only issue that I have is regarding the maintenance staff. They’re extremely generous and helpful, but the last few times I submitted a work order the issue was marked as “resolved� when it wasn’t. I’ve had to place multiple work orders for the same issues now due to this.
Verified Resident 1287123
Oct 15, 2024
Apartment Ratings
It is a great place to live: affordable, close to most places, quiet, great maintenance, and an awesome experience overall. If you want reliant parking, you must pay for covered parking or you will never find a parking spot near your apartment. There are constantly visitors cars parked on resident parking, and since I have lived here, I have never seen a single one of them get towed. Edit: parking is still an issue, but it is not as bad as it used it be. Considering all the good things about this place parking is a minor concern.
Martin Figueroa
Aug 11, 2024
Recently I toured this property when I was considering a move to Carrollton, the managment was veryt friendly and offered many options.
Tania Hudson
Aug 9, 2024
They're were a number of issues are moving in that couldn't possibly been addressed before move-in. Also with parking there were concerns of the space requested only to be told its not available even though I requested when I first moved in and it was noted. I have an illness and wanted to secure this space since it's very close to my apartment, but was then told I couldn't reserve since it's a handicap spot, but there is a. car that parks there doesn't even have up to date tags. I then requested 312 and there was somebody parking there that hadn't reserved. To avoid any more mishaps I requested 309, however the same person parking on my space started parking in 310. I have a hard time believing reserved parking is just that and they're are tenants parking wherever , even though we're expected to pay.
Verified Resident 1268034
Aug 4, 2024
Apartment Ratings
Me gusta mucho es tranquilo mi queja es casi nunca hay parqueo y la Renta sube tenga el tiempo que tenga viviendo acá
Geraldine Ojeda
Jun 10, 2024
this community is peaceful
hema mandava
Jun 3, 2024
It is a great place to live: affordable, close to most places, quiet, great maintenance, and an awesome experience overall. However, the parking is the worse I have ever had to deal with at any apartment complex. If you want reliant parking, you must pay for covered parking or you will never find a parking spot. There are constantly visitors cars parked on resident parking, and since I have lived here, I have never seen a single one of them get towed. They requiere everyone to have a sticker, but they never check. This means if you get home any later than 7pm, you will be walking about 8 minutes across the entire complex to get home. Update: although parking is still an issue sometimes, it has improved since the last time I wrote the review.
Martin Figueroa
May 28, 2024
I toured the Community few months ago. And I simply loved it! The fitness Center is so spacious and has all I need. The pool is beautiful! And the whole team is so welcoming!
Jose Soriano
May 16, 2024
Had the please to tour this community with my sister and fell in love with the property. Victor was amazing and was very easy to work with. My sister did end up leasing a home here and highly suggest if you are in the lewisville/carrollton area!
Rondy Arocena
May 16, 2024
Where do I start? Victor has been amazing giving me all the information I needed and absolutely beautiful property!! I know I have found the perfect place to call home!
Perla Maltos
May 15, 2024
Friendly staff and great service!!!!
Paris Francis
May 15, 2024
Called to get information on the property and victor was amazing. Super helpful with all the questions I had, love this community already.
D33 Mndz
May 15, 2024
This community is safe, located in a great area, the grounds are well kept,The apartment homes have nice spacious floor plans and modern amenities. The maintenance staff is very professional and responsive. The office staff is friendly and helpful.
Verified Resident 1248786
May 4, 2024
Apartment Ratings
I toured this property last week with Victor and out of all options, this was overall the BEST experience! The community was clean, well maintained and the staff here was so warm and welcoming. I even got to meet a couple service technicians while out on the golf cart. I plan to lease here once they have more availability in August. Even though this is a 30 minute drive from my university, it is well worth the value when I know I will be well taken care of as a resident here.
Apr 30, 2024
Apartment Guide
Found my home! Clean community, very responsive management and service teams! Very happy here at Cortland on Coyote Ridge!
Apr 22, 2024
Apartments.com
I absolutely LOVE being able to call Cortland Coyote Ridge home. Victor is always such a pleasure to work with and goes above and beyond for not only me, but all residents. The maintenance guys are changed out frequently, but their service has always been quick and with a smile. Keep doing what you are doing!
Anonymous
Mar 22, 2024
Apartment Ratings
The team do an amazing job to be responsive and thorough with their service requests and leases!
Mar 15, 2024
Apartments.com
During our nine months at Cortland on Coyote Ridge, we had an amazing experience, thanks in part to the exceptional service provided by Ganza during our move-in process. The apartment was beautifully appointed with modern fixtures and appliances that added comfort to our daily lives. Whenever we had guests over, they were impressed by the inviting ambiance of our home. Throughout our stay, Kalli Ray was instrumental in ensuring our needs were met and any concerns addressed promptly. The maintenance team was always quick to respond, and the management staff, including Kalli Ray, was incredibly attentive and friendly, making us feel like valued members of the community. Despite our relatively short stay, we felt right at home thanks to the warm and welcoming atmosphere at Cortland on Coyote Ridge. It was truly a wonderful place to live.
Karthik Reddy
Feb 21, 2024
I moved in feb of 2023 and honestly I have had a great experience living here. Victor is absolutely amazing!!! He is very helpful and friendly. So glad Kali came on as the new manager as well. They keep the property very clean. I can't speak for other buildings but I'm in building 8 and its always quite, which is a great thing. I did resign my lease recently.
Alexis Jones
Feb 21, 2024
Such an amazing property! I’ve had the best experience touring. Victor was able to answer all my questions and make me feel at easy about moving! Thank you!!!
lindsay lachica
Feb 21, 2024
I have personally work with Kalli, the Property Manager, for a while now. Each greeting is genuine and optimistic. She is always ready to assist with whatever I need. On another note, My friend lives on property and always has great things to say about the staff here at Cortland Coyote Ridge. They strive for a welcoming environment and always aim to assist their residents as needed. Cortland Coyote Ridge is the place to live!
Madison Besio
Feb 20, 2024
Kalli is amazing and a exceptional community manager. Property is clean and looks well maintained.
tyler herndon
Feb 20, 2024
Had a wonderful experience dealing with Kalli!
Haley
Feb 20, 2024
Loved the community, front office is always helpful and never had any issues. I’m going to miss living here😎
Joe Flores
Feb 20, 2024
Enjoyed my time there. Apartment fit exactly what I was needing.
Tabron Holloway
Feb 20, 2024
My husband and I recently toured this property with Kalli. She was super knowledgeable and able to answer all of our questions. If I could give her more than five stars, I definitely would!
Heidi Wiggins
Feb 20, 2024
Ash is the absolute best! I hope he remains with our community as his professionalism, courtesy and knowledge is unsurpassed!
Katarzyna
Feb 19, 2024
I’ve lived here for 3 years and enjoyed the property and staff. Kalli and Chris, the new managers have been great at answering my questions and keeping the community informed. The gym is fantastic, and I love the location.
Kimberly Endo
Feb 19, 2024
Beautiful property, friendly staff, made me feel at home instantly! Im so excited to move in!
Linzie summers
Feb 13, 2024
I visited Coyote Rdige and was amazed at the customer service I received. Kalli was very helpful and listened to my needs and concerns. She was very helpful. It’s hard to find good service these days. The community was nicely landscaped and grounds were free of trash! That’s a huge plus. The pool is beautiful. Thank you!
Heather McDonald
Feb 13, 2024
Such a beautiful community! Victor and Kalli are amazing. It’s been a very evident change in quality of the community since they became the management team!
Haljo Rasgoz
Feb 7, 2024
Love my home here!
G T
Feb 7, 2024
I've really enjoyed this property since my wife moved here from Chicago, they definitely made our transition easy. Great property, very clean and updated. It's always quiet and peaceful, staff is good as well. However I have to give extra kuddos to Victor, he's always had an amazing attitude. He's very helpful, he's always willing to make sure he's doing the best for you. He always comes in smiling every time I see him, he definitely deserves nothing but greatness
Tre Squires
Nov 17, 2023
We loved our stay at Coyote Ridge. Very helpful team, clean community, very quiet, and a great place for a family. Nathan was always very helpful and attentive.
Wil Burks
Nov 1, 2023
Management team is nice and warm. They are willing to help. The community amenity is great and easily to access. Unit is cozy and in a good shape. Right beside a golf course is a good place for hiking. Next to highway easily to have transportation link but noise is inevitible on the highway end outspace.
Verified Resident 1190747
Oct 18, 2023
Apartment Ratings
We are about to complete one year in the property. It has been a good experience, no major issues. I would like to appreciate maintenance team who are super quick to respond. Another one to appreciate is Nathan. He is always approachable and prompt to take action. He is also the one who picks up the calls. It's always nice to reach out to someone on the phone. Thank you Cortland on Coyote!
Nitin Kumar
Oct 14, 2023
My boyfriend and I are moving into the apartment complex in a few days and I have to say this has by far been the easiest process. Victor has been so nice and great to work with. We are so excited to become residents here.
taylor robinson
Sep 21, 2023
I moved in Feb of last year! I love the building! It’s very quiet and they keep it very clean. My unit is def big and whenever there’s an issue maintenance is always on it! I love Victor and Nathan both awesome. They have an amazing maintenance teams as well everyone of those guys are very friendly and give excellent customer service. I plan on renewing my lease when it’s time🙂 I like the fact that they make jetty available to those who need the assistance. The gates are down a lot but hey not a huge deal
Lexy J
Aug 14, 2023
Great place to live! Office staff is very professional and friendly.
Aubrey Rife
Aug 4, 2023
John is the best, he knows his work and very friendly. He was in and out. Thank you John.
SHIRAZ NANDWANI
May 26, 2023
Best apartment complex I've ever lived in. I never had a complex where the amenities and staff are above and beyond. I honestly never felt excited to be in an apartment complex. Rialto changed my mind. Excellent apartment and truly luxury, nice pool and a great GYM, wonderful staff, and very well maintained. I loved it. After living here for 4 years, I still feel the same way about courtland and I would have to say that their maintenance staff are nothing short of excellent and courteous.
Fadi AlSaidi
May 24, 2023
I like these apartments. Service was great and a big thumbs up to John for the quick service !
KarthIk Ponnapally
May 22, 2023
Good service and great stuff!
Yojaira Navas
Apr 27, 2023
excellent.
juho mun
Apr 27, 2023
This place is awesome to work with! The staff in the office and maintenance are top tier!
Justin G
Apr 26, 2023
Cortland on Coyote Ridge has the best management and maintenance team on this planet! Everyone is always courteous and goes above and beyond to make the residents happy. It's a pleasure to live here. Keep up the good work!
Cathy Z
Apr 26, 2023
Maintenance screw are always awesome and pleasant every time. Great crew! Thank you!
Redawn D
Apr 26, 2023
I had a great experience with Nathan savage! he was super helpful! I would recommend anyone checking out coyote ridge to go to Nathan Savage, he will not disappoint!
Ryan Kessler
Apr 26, 2023
I love delivering packages to this place..leasing agents are so nice and professional
Rodney Gray
Apr 26, 2023
Best apartments I’ve ever lived at. Spacious floor plans, great layouts and amenities! The office is super responsive and truly care about their tenants. The big boss Meredith goes above and beyond to create a friendship with my family and we love stopping in to say “hi!” 10/10 highly recommend!
Rachael Stanley
Apr 26, 2023
John is extraordinary, professional, prompt and attentive to all of his residents, especially this one and it has kept me renewing my lease, year after year. Meredith is amazing with her good nature and helpfulness and Nathan Rocks as does Victor
Marilyn Davis
Apr 26, 2023
We are living there since 2 years and i found everything excellent. pool, Gym, Trash and parking , cleaning all are very nice. Management team is very helpful specially Manager of property is very kind and helpful. best living community of this area .
Barkat Ali Khosani
Apr 25, 2023
A fantastic community, with top tier office staff. Thank you for your assistance!
Christopher Houston
Apr 25, 2023
Fantastic property
Justin milligan
Apr 25, 2023
He came fixed it there is no more noise thanks to Alex
Carl Drummer
Apr 5, 2023
I love this place! I've lived here for nearly 5 years now and just renewed my lease. My building is very quiet and the layout of my apartment means I only share a kitchen/dining room wall and a master bathroom wall with my neighbors which also helps with noise. I also lived alone for a large chunk of my time here and I always felt incredibly safe. The community is smaller than other apartment complexes I have lived in which means it's easier to truly feel like you're part of a community and the front office staff is able to be more hands on and attentive to its residents. Everyone, including the very prompt maintenance staff, who work here are so incredibly nice and helpful. The two people I have worked with in the front office the most are Hannah and Nathan and they are always so friendly when I come in and are quick to address concerns/problems and answer questions. Everyone in the front office is always very sociable and they take the time to learn your name so whether you're going in to get mail, need hel
Alexis
Apr 4, 2023
I want to say a big THANK YOU to Victor for going over information and prices on the floor plans. Even though I wont be moving until August. Thank you so much!
Carolina Hernandez
Mar 22, 2023
The office staff here is very kind and welcoming. I want to thank Victor especially for his guidance in searching for my future home!
Madison Davis
Mar 22, 2023
When I'm ready to get my next apartment I'm coming here. The manager is very nice and the property looks great.
Doug Schwenker
Mar 22, 2023
I’m moving up to the metroplex from Austin soon and came for a visit to tour and get info.. the team was so welcoming and helpful, and the property seemed very clean and well maintained. Will update my review if and when I decide to move in! Thanks again to the sweet staff!
emmily olds-benton
Mar 22, 2023
I stopped by to inquire about this beautiful property. Wanted to recognize the staff for their excellent customer service and for answering all my questions. Kudos!
jay segovia
Mar 22, 2023
Hannah, Meredith & Nate are the best! Wouldn’t want to live anywhere else!
Kelsei Favors
Jan 11, 2023
Meredith, Hannah & Nate have been amazing! Whenever an issue arises or I need help with something they’re more than willing to drop everything and help! I’m so happy I chose this community!
Kelsei Favors
Jan 11, 2023
I moved in Oct 2022, and it’s honestly a great community and the staff has been very nice. The apartment is nice as well. Unfortunately, it’s very hard to enjoy living here being that damn near every night I either can’t fall asleep or I am awaken, scared as hell, due to upstairs neighbors stomping and loud bangs. It usually starts around from 8pm and lasts until midnight and often until 3am. I have let the office know multiple times and even asked to switch units, but they never followed up with me. Even after emailing videos of the very loud stomping that definitely doesn’t sound like typical walking. Being someone who suffers from depression and anxiety, not being able to sleep is really making things worse. I’ll deal with it as best as I can until my lease ends but will not be resigning. I would recommend the community but only if you live on the top floor and can respect that people live below you. Update: thanks for reaching out today Hannah, and helping me start the process of transferring into a new u
Ieisha Davis
Dec 8, 2022
The people who work here are amazing! It is a beautiful community, has a great feel, and gorgeous views.
Victoria Hogg
Nov 28, 2022
Cortland on Coyote Ridge
Joseph Udo
Nov 27, 2022
Great place to live in the DFW area. Staff is amazing and the amenities are great.
Kimberly Endo
Nov 18, 2022
yes yes a million times yes! The staff truly cares about their residents!!! They are so kind and helpful! All the stars for this property!
Alexandra Brown
Nov 18, 2022
I love the staff! Anytime I need any maintenance it is always taken cared of right away.
Tony Sims
Nov 17, 2022
Hannah did a great job helping us get set up to move in. She made things easy and was always available to answer our questions.
Justin Hodson
Nov 17, 2022
Hannah is a rockstar, made a stressful time super easy. Great staff, super friendly staff all around, really nice apartments! Check out the gym it’s amazing also. I’ve lived in Carrollton for 20 years, this is the best apartments.
Dwight Edward Reed
Nov 16, 2022
Great place to live and the workers are amazing. They’re always on top of meeting everyone’s needs!
Hayden Barkley
Nov 16, 2022
Pretty decent apartments to live for a small family
Gopi Krishna Gollapally
Oct 7, 2022
I have lived here for over 5 year's, the office staff has always been very helpful and professional. If I ever need anything repaired, the maintenance staff is timely and courteous when coming over. The manager Hannah Means is very helpful and understanding! I definitely recommend Cortland on Coyote ridge.
Eric Johnston
Aug 16, 2022
Cortland at Coyote Ridge is home! I have live in a few towns and apartments since moving to DFW. Coyote Ridge provides excellent service from management staff, to the maintenance staff. All excellent! I love this community, because that’s what we are here. I have only ever found that here at Cortland at Coyote Ridge. Thank you for making this home!!!! You can live life and make memories here!
Crystal Tanner
Aug 11, 2022
Just moved here a couple of months ago, but glad I made the decision to move to this complex here in the Dallas area. The people in the front office are very nice and helpful. The vibes are relaxing here and quiet area. Definitely a good apartment complex to be at.
Justin Carter
Aug 11, 2022
Cortland at Coyote Ridge is home! I have live in a few towns and apartments since moving to DFW. Coyote Ridge provides excellent service from management staff, to the maintenance staff. All excellent! I love this community, because that’s what we are here. I have only ever found that here at Cortland at Coyote Ridge. Thank you for making this home!!!!
Aug 11, 2022
Apartments.com
On top of their work orders
PhilipNery Mangwei
Aug 10, 2022
I have lived in apartment all of my life, Cortland on Coyote Ridge has been a place I truly love to call home. From the amazing office staff and maintenance team to the wonderful neighbors I have no idea how I lived anywhere else! The complex is wonderful!! Clean, Safe, and Quiet, I barely even notice how close I am to the highway most of the time. The units them self are cozy and easy to make a place of your own. If you are looking for a complex to calI home, chose Cortland on Coyote Ridge. I can't wait to spend many more years here!
Courtney Kay Robbins
Aug 10, 2022
Ive lived at Coyote Ridge for over a year and the staff has been great. They are always quick to help me address any issues. And they never seem to mind my random visits with August!
Brooke Thomas
Aug 10, 2022
Living here at Cortland on Coyote Ridge has been Amazing! Meredith and the Entire Staff are very Nice and Friendly.They make you feel like Family
Denise Black
Aug 9, 2022
Best team you will ever have
kamila Gonzalez
Aug 9, 2022
Came here to visit. It's a very nice apartment complex. Inside is much nicer and more modern than the outside but overall, a very nice place. Parking for visitors used to be open but now you have to register otherwise you will seriously get towed. I can't comment on the management because I don't know. They have a nice gym, bigger than many apartment complex gyms, and they have a very nice pool too. I think it's a good thing for residents.
lizbertify
Jul 25, 2022
El mejor lugar para vivir, estamos muy felices.
Luis Manuel Ramos Hernández
Mar 23, 2022
I love living here! Been here since 2018 and don't want to live anywhere else. I feel safe living here, it's quiet and I love the staff! Anytime I need any maintenance it is always taken cared of right away. I would call this place perfect.
Giovanni Islas
Mar 4, 2022
Just called and spoke with Hannah. She answered every question I could think of and got me taken care of very quickly. You're the best Hannah keep kicking butt and taking names!!!
Jay Jefferson
Feb 18, 2022
Lugar agradable
Miguel Salazar
Feb 12, 2022
good
Frank Gonzalez
Jan 26, 2022
Coyote Ridge is everything and a godsend.. My husband and I found them in the midst of an apartment crisis (the complex we were about to move into were not exhibiting good signs), putting us in a position where we weren't looking forward to moving there and so, wanting to look for a new place within a couple of weeks. Hannah & Drew have been nothing short of amazing. We've had such terrible experiences with previous complexes we've worked with before but the staff of Coyote Ridge have made us feel so welcome and have answered every question of ours without batting an eyelash. Incredibly responsive and don't make us feel like we're any trouble when we have yet another question/ concern. As if we're actually tenants and that our experience matters. The absolute ideal experience when settling into a complex. The unit is wonderful as well! For the first time ever in our history of renting apartments, we feel like we're in great and capable hands and look forward to living here. The only thing we regret is not fin
April Castaneda
Dec 10, 2021
Very nice and quiet living.
Latisha Bouldin
Dec 6, 2021
I’ve been living at Coyote Ridge for a year now and it has been a quiet, nice stay. The maintenance team and front desk are prompt and friendly and even during the snow storm they were proactive when the apartment was flooded. What I’ve appreciated the most is when you call and the representative doesn’t know the answer, they are sure to follow up with someone else to ensure the right information.
Jasmine Moore
Oct 29, 2021
I have lived here over 5 yrs and still love it! The resident activities are awesome! The maintenance staff is excellent but staff wise, Hannah is the best. Always takes my concerns to heart and fixes everything. She and the rest of the staff have helped me in so many ways! Even finding my lost prescription glasses! I wouldn’t choose to live elsewhere!!!
Lisa Dehaas
Oct 29, 2021
Cortland at Coyote Ridge is more than a place to live. Cortland at Coyote Ridge is HOME! Everyone on staff from management, leasing, and maintenance are kind and helpful in every way. If you are looking for a community to live and enjoy life Cortland at Coyote Ridge is the best place for you.
Crystal Tanner
Oct 29, 2021
I have had a WONDERFUL experience so far with Cortland on Coyote Ridge. The staff had been super amazing and responsive. My family just moved here from TN and they have been nothing but accommodating and helpful. The property is beautiful and quiet! We love it!
Brianna Spivey
Oct 28, 2021
I absolutely love living here. Beautiful grounds and fantastic staff that is highly professional and super nice. Should have moved here sooner.
Malt Poo
Oct 28, 2021
Easily one of the best properties I’ve ever lived at! Clean, quiet, and well maintained. Any issues I have the office staff helps me get them handled right away. Love the property so much, I added on to my lease!
Kemonita Davis
Oct 27, 2021
Very professional service. They take their work seriously and pay attention with every minute details. Appreciate their compassion and hard working. Thank you John and Alex 😊
amina karim
Oct 27, 2021
We’ve been here for almost two years and have had a great experience. The office staff and property manager are outstanding, and the service team gets stuff done.
Kevin Medrano
Oct 27, 2021
John, Did a great job coming in an taking care of the repairs.
Wanda Thomas
Oct 27, 2021
Very good service. Staff is awesome. Great community and neighbors.
Matt Gamble
Oct 27, 2021
Out of all the Cortland properties in the DFW metroplex I've visited, Coyote Ridge is the best! The office staff are always nice and happy to help with whatever concerns you have. The maintenance team is top notch, with prompt and professional service! Id recommend this place to literally anyone.
Christopher Campbell
Oct 27, 2021
Amazing apartments with amazing management So kind people 😊😊😊😊
Saleh Tamimi
Oct 26, 2021
This property is beyond a dream come true for living, great area, extremely friendly staff and Maint. Any issues get taken care of immediately. Would give this property 10 stars if I could. Thank you!!!
Brian Steves
Oct 26, 2021
Maintenance is very good, they fix your problems nest day if you write your malfunction on the app after hours, and do a perfect job
David Gallegos (David Gallegos)
Oct 26, 2021
My wife and I loved staying at the Cortland Coyote Ridge! Meredith was very accommodating from the beginning of the lease to the end. We loved the quite surrounding next to the golf course and the amenities. We loved the staff and the property! Would definitely recommend this place!
Daniel Kim (Mr.Ktown213)
Oct 26, 2021
Moving here was a godsend for me. I was previously at a location with so many units that it was difficult to find peace. Here, the atmosphere, people, and staff provide a great comfort level. There are only 260 units, so it's more like a neighborhood than a "complex." The office staff is professional and kind, and the maintenance team is fast and uses an online tracking tool. In the office, Ansley and Meredith listen and handle issues quickly. They even ask if everything is okay when passing through the office—the same with Hannah at the front desk, who treats me like we've been friends for years. I probably sound like an employee, but I wanted to finally write a review after 2-years because I've not had another apartment experience like this. The grounds always look great, the gym is incredible, and after closing my door, it's hard to tell that I have neighbors. Here, I'll admit that I suffer from anxiety issues, and after speaking with Meredith by phone, this sounded like heaven. When I arrived, I wanted to
JE Edwards
Oct 26, 2021
My husband and I have not lived in an apartment in years, and frankly, we were a bit hesitant about what the experience would be like, but Cortland on Coyote Ridge has been a fantastic experience! The grounds are meticulously maintained, the pool, exercise building and clubhouse are beautiful and the staff is extremely friendly and helpful at all times! Lots of fun activities here each week also. We could not ask for a better place to live during this interim period while our house is being built. We're thankful for the care the staff puts into providing a beautiful home to their residents.
Doris Sewell
Oct 26, 2021
The office staff is always so pleasant and professional.
karrie braun
Oct 26, 2021
John the Service Manager and Alex did an amazing job today on patio door and lights. Thank you so much for being so efficient !
Marilyn Davis
Oct 22, 2021
My Wife and I toured more then 10 apartments in the area but Cortland on Coyote Ridge won us over! Hannah took good care of us by finding the right building and apartment for us. She made the sign up process easy and responded to questions about the property promptly. My daughter is very shy and usually doesn't talk to strangers, but Hannah won her over too. Overall, best experience at the Cortland on Coyote Ridge.
Wali Abdul
Sep 16, 2021
We love the community and the staff are amazing! Borderline, impressive/perfect! Overall, the apartment unit is beautiful and so is the community! We love the residents we have met thus far especially their pets. The people here are so friendly and nice! The only thing that truly has made our stay almost dreadful is the fact that our neighbors have a surround sound and subwoofer (we assume), because we often hear loud bass - and it has become almost impossible to simply relax during the day, work effectively/concentrate since we work from home and getting sleep at night isn't easy either due to the loud music, especially with the rattling vibrating bass. If we did not have this issue, the stay here would be perfect. But because we have little children/a baby on the way and they also require rest - we may consider moving due to the noise. It's almost unbearable- since we can hear the bass and music throughout the entire floor plan, not just in one room where maybe we could all even camp out together as a famil
AP MG
Jun 5, 2021
All star office staff (Meredith, Ansley, Hannah). They are truly a joy. Very patient, very professional. Go above and beyond to meet resident needs. Maintenance staff (Nelson, Ronald, Josh, John). They rock. No nonsense crew. They do it all from taking out the trash in a consistent, timely and effective manner to fixing any a/c or other in-apt issues that may arise.
May 31, 2021
Apartments.com
I love my apartment! It is very cute and trendy. All of the amenities are awesome. Cancel your gym membership because you wont need it. The staff are super friendly and helpful. Communication is superb. The property is very well kept. The freeway is close and so are shopping areas. I love it here and on top of it all I always feel safe. Cortland on Coyote Ridge is home.
Resident
Apr 29, 2021
Apartments.com
Even if the upstairs neighbors stomping to play with their dogs, its really quiet here. You do get road noise but it normally is fine. You have big beautiful porches and spacious interiors, with modern updates to the kitchens and bathrooms. You have access to a very modern gym and beautiful pool once summer hits. The community team is very active socially and the maintenance very responsive - they even went out of their way to help people during the snow storm!
Resident
Apr 23, 2021
Apartments.com
I've lived here for over a year now and couldn't be more pleased with both the leasing office staff and the maintenance staff. Meredith is extremely helpful and patient and will make things happen (#lifesaver)! Ainsley is super attentive and is always willing to help/assist with anything you need. Hannah is also awesome and goes out of her way to consistently provide excellent customer service. Furthermore, the maintenance crew is top-notch and will handle any issues that arise in a matter of just a couple hours at the very longest. Nelson, Ronald and the rest of the team (forgetting their names, but they are excellent) have an awesome combination of great customer service and sharp maintenance acumen that make dealing with any minor issues around the apartment quite seamless. Not to mention, it's always great to see the guys around the complex! Very nice, kind people. This is the 4th apartment complex I've lived in, and this staff (both leasing office and maintenance) is head and shoulders above the rest in
Cory Shaffer
Apr 21, 2021
I’ve been here for a few months now and I have nothing but praises for the community and staff especially Meredith, Hannah, Ansley, and the maintenance staff as well. They listened and I loved that the maintenance staff actually fixes the issue instead of putting a bandaid on it. I had an issue with the upstairs neighbor a week into moving in but the neighbor was kind and reasonable so we resolved the issue easily. The office staff were also very accommodating as well. They kept me well informed and give updates when I have an issue. The community is overall very clean and quite. The gym is A+. Right now, there’s construction on the parcel pending lockers but I’ve not heard loud noises nor experienced any inconveniences.
Panida Von Merveldt
Mar 23, 2021
FABULOUS staff. Leasing personnel and maintenance crew are always professional and helpful. Highly recommend!
Anonymous
Mar 19, 2021
Apartments.com
Friendly staff and nice environment!
han nguyen
Feb 6, 2021
Cortland on Coyote Ridge has been an amazing apartment community! My lease is coming to an end, and I am leaving, but it it of no fault of the community or staff! Meredith and Ansley truly know how to run a property! I am a property manager myself, and I must say, I have always felt welcomed and I have never felt like a burden. The grounds are always kept up and during the summer, the pool is the spot to be! I will truly miss living at Cortland on Coyote Ridge! Thank you for everything ladies!
Brandon Chambers
Dec 15, 2020
My mom leased here today, and I was very impressed with the office staff and the property. After touring over 10 communities this by far was the best choice to fit all of her needs. Meredith was excellent at providing all the information needed, also making sure she stayed in contact from the initial tour until the time she lease. I am so excited for my mother’s living experience here, and I am confident that the office will make it even better!
Michael W. Buckner
Dec 2, 2020
I chose to live at COURTLAND because of work but I still live here because of the community's atmosphere and the way the staff cares for their residents. I have not been disappointed The maintenance crew is absolutely awesome! Nelson is amazing. I put in a service order after work and within 30 minutes he was there and my issue was fixed Now that's Service!! Thank you team Courtland!!! Cheryl
Cheryl Mclean
Nov 19, 2020
We have just moved to Cortland on Coyote from Sydney, Australia. We could not have asked for a more accommodating, professional and customer service orientated team. No request has been too much, no challenge has been to much to overcome. Moving countries, with no family and limited connections in Dallas to assist us, has been overcome by the next level service of the Cortland Team! We could not have asked for a better start to our new lives in Dallas!
Stuart Vella
Oct 30, 2020
I have to admit when I seen this place, I was very impressed. These apartments are beautiful and (Kevin) and (Meredith) are both awesome people. The energy and vibe I received once I stepped on the property was like no other. If you are thinking about moving you have to come to Cortland Apartments. Make sure you speak with Meredith or Kevin either one of them will provide excellent service and make you feel like family. Trust me, after you visit this place and exchange dialogue with Kevin or Meredith; you won’t want to live anywhere else but here!!
Anonymous
Oct 18, 2020
My wife and I have been residents since a few months ago here in Cortland. We really love the apartments - it’s very nice, clean and quite. Gym and pool are fancy. The staff is very friendly and helpful. The maintenance team here really does a very good job. Always on time and handles any issues. I have always recommended my friends. Thanks so much for everything and please keep doing an amazing job as usual.
Biniam Afewerki
Sep 16, 2020
I have lived here almost 9 months and so far it has been a great experience. The units are beautiful with great amenities and the staff genuinely care and want to help. I appreciate the attention to detail in the units including updated kitchen, matching granite in bathroom and kitchen, built in desk, walk-in closets, and more. Overall I would highly recommend.
Shannon Bracken
Sep 14, 2020
Kevin Clifton has been EXCELLENT! He toured me around the property and was great about explaining how things run from the kiosk tablet in the gym to how the trash valet works. He got me excited about living in your community!! I can't wait to move in and call this home! Thanks Kevin!!
Anonymous
Sep 12, 2020
Survey
I have lived at Cortland for a few months now and have been very impressed with their attention to detail and making sure their residents are taken care of. Kevin, the complex manger was also my leading agent, and could not have been nicer and easy to deal with. The maintenance staff is also amazing. I had a problem with my air conditioning, and the guys showed up within an hour. I had trouble later in the day and Kevin had them back in my apt within 10min where they quickly identify the problem, fixed it, and told me if anything happened they would come back that evening/night!!! When I told them “if I do have a problem I’ll be fine until tomorrow” they insisted I call them so they could come over to make sure I didn’t get too hot!!! After having a ridiculously horrible experience at the apartment complex I was at, I was nervous that all the promises made during my leasing process were just fluff to get me to sign a lease. Now that I have settled in I see everything they said was in fact true.
Maggie Cole
Sep 11, 2020