Arturo the tech is wonderful to deal with, he came in to our apartment today and fixed our sink real fast and also fixed another clogged sink in bathroom, great service tech, thank you man.
Zaid Alsarray
Jul 1, 2022
nice pool
M J
Jun 21, 2022
Did not end renting here but wanted to show appreciation for the great service we got when we first reached out. :)
Luis Brito Arias
Jun 7, 2022
Beautiful floor plans within budget
Devaleena Mitra
May 30, 2022
Loved : Swimming pools(3) The office VERY NICE(coffee water etc inside) The gym HUGE •Events every month to keep everyone entertained Places: ~Golf / park bbq ~BBQ 5 different olaces to go (the forest in the woods 2, the other 2 next to the pools, in the golf park) ~playgrounds 2 ~basketball court ~volleyball/tennis court Not a fan of the roads and the parking lots You can buy a garage if you want use it for your car or ur own small gym
Aiya Aubakir
May 13, 2022
Love the basketball courts
Coach CL Trule
May 2, 2022
Very clean apartments! Great location in Plano, perfect for families. Gym is amazing and community is active. Only wish there were elevators.
Raymond Remo
May 2, 2022
Loved working with Cortland's leasing office. Very professional, punctual and great communication skills. I have visited many communities before setting on this one and very happy with my choice. Great on-site amenities and they do a great job of maintaining the place for their residents to enjoy.
Alexander Dvinanin
Apr 26, 2022
Loved working with Cortland's leasing office. Very professional, punctual and great communication skills. I have visited many communities before setting on this one and very happy with my choice. Great on-site amenities and they do a great job of maintaining the place for their residents to enjoy.
Alexander Dvinanin
Apr 26, 2022
Arturo has been very helpful in fixing our issues. Very well mannered! Very Knowledgeable about his job!
Courtney Garcia
Apr 1, 2022
They were really fast in completing our service request. The complex is very attentive to the needs of the residents.
Marvin Sapp
Mar 30, 2022
They were really fast in completing our service request. The complex is very attentive to the needs of the residents. Chui was great and he even mounted my TV’s. All of this was taken care of in less than 24 hours.
Marvin Sapp
Mar 30, 2022
This place is honestly amazing from the scenic views in the complex to the great atmosphere between residence and staff. This is a great active community they do something AT LEAST once a month to get the residence involved wether it be a pool party or a food truck. I’ve been here for almost a year and love everything about our apartment and community!
Tyler Raymond
Mar 25, 2022
One of the best apartments I stayed. The service is fast and Fransisco cassas is quite helpful in resolving issues
Pratik Kaluse
Mar 24, 2022
Niceee
Laila Eshpari (Layla)
Feb 14, 2022
Great peaceful
Trinidad Silva
Jan 1, 2022
Thank you to FRANCISCO CACERES for volunteering at Hooten Family Healing Center. You have always been there to help us when we need it. You and your family are such a blessing to our facility. We are forever grateful for your generosity, kindness, and patience!
Christine Casmedes
Dec 22, 2021
Good 👍
Surya Kumari
Dec 1, 2021
Community is great with all facilities.
prakash babu
Nov 29, 2021
Very beautiful and luxurious to add to that Candase is exceptional! Ask for her!
Stephanie G
Nov 12, 2021
Quiet, safe and clean community. Maintenance responds in a timely manner, great community building events hosted through the leasing office and the location is great.
Karisa Ross
Nov 10, 2021
I would give Francisco 6 stars if I could. He came to fix my washer and fixed my door on the way out that I didn't even know was broken. We have received the best service!
Destiny Remshardt
Nov 2, 2021
Dani was very courtesy and knowledgeable about the apartments. She showed me around to different sizes of apartments and answered all of my questions. I give her a 5(+) rating.
Penny Featherston
Oct 29, 2021
I was helping my brother move in when a gentleman lended a helping hand to make the moving experience more easier. Happy to know there is still people like Francys Fiandor. Excellent service Highly recommend this facility
Jossias Palacios
Oct 29, 2021
I love this place! It is the best apartments I have ever seen. I didn’t know they had a place to live that is so cheap and so beautiful. The swimming pool is the best part. I could swim forever and the women good gracious.
Anonymous
Oct 28, 2021
Apartment Ratings
Amazing property
Fresh Lvl
Oct 28, 2021
Very nice
jonwilhelm
Oct 28, 2021
Very friendly staff! Thoroughly enjoyed my tour!
Casey Waters
Oct 28, 2021
The staff was very nice and eager to show me around, 5 stars for Dani one of the managers there
chance gowan
Oct 28, 2021
Staff was amazing! Super nice and extremely helpful.
Taylor S
Oct 28, 2021
Staff was friendly and help me answer all of my questions.
Katarina Nicole
Oct 28, 2021
Candase is fantasic! So helpful, and the property is well kept. Love it here!
Alexis Thompson
Oct 28, 2021
Dani was such amazing help, answered every question I had and remembered my name. :D thank you for everything!
alex kory
Oct 28, 2021
Cortland North Plano has such an amazing personal, who helps me out on everything! Each time I go they receive me with Joy and the amenities are amazing, very nice place!
Abimael Hernandez
Oct 28, 2021
Is great! We had a great tour and they got us leased and renting quickly and efficiently, helping us with any problems that came up. Michelle has been extremely helpful.
CryHavoc21
Oct 28, 2021
Muy bonita la propiedad Y la señorita ellie me atendió muy bien excelente servicio 👍 👌
Erick en Texas 504
Oct 27, 2021
Egniz is extremely helpful. She is sincere and always looking to take care of customers in whatever way she can. You can tell she genuinely cares and wants to serve others and provide them with the best experience everytime. My work orders are always taken care of quickly and she answered all my questions efficiently. Thank you Egniz!! 😊
Alex Coles
Oct 27, 2021
The best place to live, Thank you Ellie for all your time and attention!
Robrto Galdmez
Oct 27, 2021
Leasing agents are very helpful and kind. CanDase was my agent and was professional in working with me to find my apartment. Ask for her when looking to lease
Christopher Madison
Oct 27, 2021
I was impressed with the facilities and amicable staff, especially our tour guide Michelle. And, the day we visited there was a chili cook off. I thought the pineapple and jalapeño chili was the best!
Mikel Wegner
Oct 27, 2021
What a beautiful community to call home!!! There is always something fun planned for the residents including trick or treat activities, chili cook offs, food trucks and more! A modern clubhouse with friendly staff stand out and make you feel welcome each time you enter. Michelle, in the leasing office, has welcomed me on multiple occasions with a big smile and always friendly demeanor… it is people like this who make an apartment community feel like home. I would recommend this community to anyone looking for a place to call home in the Plano area!
Lisa Webster
Oct 27, 2021
Ellie was so helpful when i came in. The community was clean and well kept.
DannI Jostes
Oct 27, 2021
I was very impressed with the location, security, amenities and staff. We attended a chili cook-off event and I felt the harmony and unity of fellow neighbors. It's possibly our next home, since both my daughters have moved to Texas. I'm grateful for the experience.
Olivia V Webster
Oct 27, 2021
Huge thank you to Candasea for being so helpful with helping me find a home with such short notice
Dillon Pierson
Oct 27, 2021
Me encanta el servicios que brindan en los Apartamentos son muy amables ... La manager es una excelente persona cualquier problema te lo resuelve. El servicio que frinda Michelle es muy especial. Nos podemos comunicar con ellas en español y ingles.
Ernesto Cruz
Oct 27, 2021
Big thanks to Dani
Kikouma
Oct 27, 2021
Thank you for the great service!
Sophie Anne
Oct 27, 2021
Jace is pretty cool.
Carlos Vasquez
Oct 27, 2021
Ellie was super nice and respectful. The tour she gave was great.
PeakdatFN YT
Oct 27, 2021
Ellie has helped me so much to find a perfect home. I can see myself staying here for a long time. The people around me are great and I love the community.
Liam egert
Oct 27, 2021
The home I found was great and I can thank Ellie. She was super helpful and kind. This is the best place I have lived in and the community is fantastic.
Jaelen Block-Hil
Oct 27, 2021
I’ve been looking for a place to stay for a while and with the help of Ellie I’ve found the perfect place. The community is amazing and everyone was so helpful.
Jaelen Hill
Oct 27, 2021
Ellie was super helpful and the community that she put me in was great!
Ameet Sandhu
Oct 27, 2021
Ellie did good!
COLBY KITTERMAN
Oct 27, 2021
Cortland north has been my home since it was called the Aster (nearly 4 years) I’m happy to say goodbye but before I pet ways, 5 stars to the maintenance crew, always responding so fast to major + minor requests. Specifically the maintenance guy Nestor. Always so professional, never forgot to wear his shoe covers in my home, & always got the job done with ONE request (if supplies where available). He is absolutely great & although I’m moving out of the complex I hope my new place has at least one guy as good as him on their team.
G Caire
Oct 27, 2021
Coming from a 10+ year of customer service experience I just adore finding other bubbly people in their work elements! CanDase not only had awesome energy but she was very helpful & also made sure to cover any & all questions I may have had or even some I didn’t even realize I needed to know! Definitely give this experience with her a 10/10! Very sweet & friendly !
Goddess Sings
Oct 27, 2021
Amazing community and staff Ellie was amazing during the tour very generous and made me and my family feel welcome
Antonio Sorto
Oct 27, 2021
I had such a great time just even looking at these apartments. I highly recommend asking for CanDase if you're going on a tour. She was friendly, funny and just absolutely amazing. Knowledgeable about the entire property, prices and even events happening around the neighborhood.
Ragaila Jones
Oct 27, 2021
Ellie helped me lots to find an amazing apartment building. She was extremely helpful and kind.
lauren alvarez
Oct 27, 2021
Ellie was great!! I called for information and she was so sweet and bubbly!
Kristy Peris
Oct 27, 2021
We recently moved to Cortland North Plano and so far I am really happy with all the amenities and staff. I never miss a chance to grab some food from the clubhouse. Ms. Patty provides the most yummy Tex-Mex for the residents every Wednesday and Friday. I work from home, so its super convenient to grab my lunch and head back home without even having to get in my car! Plus the food is FRESH and so good! Definitely a fun perk of living here!
Amber Bryant
Oct 27, 2021
We have a great experience at Cortland North. Mrs. Mars and her team offered professional services to relocate us. We definitely recommend to others staying in those luxury apartment.
James Wilson
Oct 27, 2021
I would like to give cortland a big thank you for having "Francys fiandor" on our property . He is very friendly also very kind , if you ever have any maintenance issues he is the one to ask for....
Rodolfo Vargas
Oct 26, 2021
The renovation is amazing. This property is in a great location, close to the expressway but also tucked away enough so it’s quiet and surrounded by nature and trees. Management is top notch.
Amy Turek
Oct 26, 2021
Great complex and staff overall. Apartments are well kept, quiet and respectful residents. I would recommend for anyone looking for affordable housing in Plano.
Jeniffer Crawford
Oct 26, 2021
Great place to live at Ellie was very kind during the tour
Kevin S
Oct 26, 2021
Ellie was extremely helpful. The community seems really nice.
Liana Alvarez
Oct 26, 2021
In a time when it seems like everyone is afraid or just having a hard time dealing with life's circumstances it was refreshing and heart warming to receive such a warm welcome from a leaseing agent who has never seen or met me in person. I will be moving to Texas for sure now. Miss CanDase Mars gave me pure southern hospitality that has surely been lacking these days. Thank you for taking the time and answering all of my many questions that helped me to decide on my new living space. In today's climate we need more people like her!!! Thank you Miss CanDase Mars. We are looking forward to our move soon!
Bold Speaker
Oct 26, 2021
I’d like to thank Ellie for the tour around the property. Very helpful and made us feel comfortable around the property
Alex
Oct 26, 2021
I love living here! I feel so safe and taken care of. This community is very beautiful and have a lot to do. The maintenance guys come in a timely manner and the office girl Ellie is very sweet and helpful
cody crowe
Oct 26, 2021
These apartments were very modern. It was a very luxury community. The area is very nice! The young lady in the office who helped us, Ellie, was very nice and answered all of our questions.
Zane Heller
Oct 26, 2021
This place is very nice! Ellie was very knowledgeable and made us feel right at home.
Oscar Rangel
Oct 26, 2021
I love the apartaments. They were very nice and the Office girl Ellie was very helpful
Alfredo Franco
Oct 26, 2021
Ellie was so nice with me. Touring was a great experience! The community is very nice
Guillermo Lopez
Oct 26, 2021
I came in with my wife looking for an apartment. AFTER going to many apartments we ran into Ellie at Cortland. She by far exceeded my expectations. GREAT experience and customer service!
ronald buckler
Oct 26, 2021
Ellie is the best!
Gary Wallace
Oct 26, 2021
The best community I have ever lived at! Nothing beats all the events! Ellie in the office is always positive and I love coming in and feeling the positive energy in the office.
iamT Minnie
Oct 26, 2021
A beautiful community! Ask for Ellie she is the best there is! Cortland never disappoints.
Daniel Ramirez
Oct 26, 2021
Not only that this is such a beautiful property the staff is amazing and very helpful!!! They make it so welcoming and feel like home. Maria in specific was very helpful and kind!!
Giselle Benitez
Oct 26, 2021
This community is very upscale. I love how much they have to offer! From pools to parks to an amazing gym. The office staff is amazing and very inviting. Ellie made me feel write at home when touring!
Jaylon Rucker
Oct 26, 2021
The team is awesome! The grounds are well manicured and cared for and the office staff is very helpful, nice and professional. I am really impressed with the level of engagement that the Management staff provides from the activities to the events that are held within this community. This living community feels relaxed and will make you feel right at home with a sense of belonging in your space.
Tywanna Ferguson
Oct 26, 2021
Todo muy bien excelente trato y todo super bien
Yasmany Abich Vargas
Oct 26, 2021
Nice property . CanDase made my day she was very helpful !
Josh Jenkins
Oct 26, 2021
Muy bonita propiedad Y la señorita ellie
Erick en Texas 504
Oct 26, 2021
I love it here. If you ever have any problems make sure to talk to Ellie at the front desk . She’s awesome!
Jace Belknap
Oct 26, 2021
The management here is so nice. I talked to a girl named Ellie and she went above and beyond in answering all my questions.
Alyssa Kramer
Oct 26, 2021
This community is amazing.It has so many amenities and events. The grounds are very well kept and the staff is very on top of things! Ellie and Candase are very sweet. I really love when I come to the office and see Them!
leo Avila
Oct 26, 2021
Love the free coffee and the warm greetings from Ellie and CanDase . They always brighten my day ! Love my home !
jimmy Kenney
Oct 26, 2021
Leaving this comment for CanDase who has the best energy when you meet her! Truly believe Cortland is great and the events are fun because of her and the team.
Reana Jenkins
Oct 26, 2021
Great community and even better staff to help you through the process. CanDase was amazing from start to finish even with me being so indecisive with the floor plans! Thanks again Cortland team!
Quintin Carter
Oct 26, 2021
North Plano is beautiful. They gym is the best gym I have ever seen! The office girls Ellie and Can’dase are so outgoing and helpful. It’s a great environment
Jose Bermudez
Oct 26, 2021
CanDase and Ellie and such a awesome bunch ! I love this community ! I love the events and management is so helpful .
William F
Oct 26, 2021
Candase and Ellie brighten my day. Love the free coffee and my apartment!!!
Matt Mccoy
Oct 26, 2021
Cortland is an amazing property! Ellie and Candace always brighten my day! Everytime I see them on property they always stop and speak with us.
Austen McCoy
Oct 26, 2021
Ellie this property is very nice looking and your a very nice person
Jason King
Oct 26, 2021
The experience was amazing and the community was great. Ellie was a big help.
ally m
Oct 26, 2021
When I say helpful!! I meeean helpful! I’m somebody that really needs all the details like even over the littlest things and I kinda be “a lot” sometimes. So my girl says! But that’s besides the point, I was impressed as soon as I walked in the lobby. The first person to great me was Ellie Alvarez and she literally had all the answers to all my questions it was very comforting! Bravo to management and equipping their staff!!
kiel miller
Oct 26, 2021
Ellie was extremely helpful and the experience I had searching for a place to stay was amazing. The community is great and Ellie was a big help.
Zander “Wustyeatingcrepes” Hancock
Oct 26, 2021
I’ve been looking for a place to stay for a while now and I’m glad to say I’ve finally found one. The community is awesome and the experience was great. I can thank Ellie for all of this.
Tori DSouza
Oct 26, 2021
Ellie was extremely helpful, and kind. The community it great, and she was overall great.
Averyy Whortonn
Oct 26, 2021
This community is truly amazing. The pool and parks are beautiful. Maintenece is great! THE office Girls are very sweet I really love speaking With Ellie and Candase when I go in there!
Dan
Oct 26, 2021
This property Is beautiful! The Office staff is so eficient. Ellie and Candase are súper sweet and helpful. I love living here. Thank you Cortland for an Amazing community
Marco Icu
Oct 26, 2021
Cortland North Plano is the best community I have ever lived at. Ellie at the front office is really sweet. She always is willing to help
Betito Campos
Oct 26, 2021
Cortland North Plano is a beautiful community with great amenities. The office staff is very welcoming! Ellie and Can’dase were so personable! Maintenance was super friendly and efficient
Victor Estrada
Oct 26, 2021
Amazing community love the environment Candaci is such a wonderful leasing agent she helped me find my 1 bedroom apartment made sure it was the right fit for me I am forever thankful. Highly recommend moving here and ask for Candaci she’s the best!
rashun williams
Oct 26, 2021
The facility and club house is amazing. All of the leasing consultants are incredibly friendly and helpful. All of our neighbors were great and this is a great place to call home.
Greg Stitt
Oct 26, 2021
I recently went Apartment shopping, and by far this was the best experience I’ve had. Not only in apartments but anywhere. Ellie was so professional and knowledgeable. I had a lot of questions but she was able to answer them all. She made my experience so personable and positive. She made me feel right at home. I am so impressed with the level of professionalism and dedication this young lady has. Thank you so much for all your help Ellie.
Julian Jaquez
Oct 26, 2021
Las personas de mantenimiento y en especial Francis el personal muy profesional excelente trato y Cervicio
yadir gonzalez
Oct 26, 2021
Excelente lugar para la familia, muy tranquilo y seguro.
Jesus Perez
Oct 26, 2021
Overall I love this community. A few mishaps after moving in. Love that it’s a smoke free zone. All the amenities work! Candase Mars in the front office is an absolute GOD send! She made everything so smooth. Took care of issues expeditiously.
Shayla
Oct 26, 2021
Ellie Alvarez helped me a lot on finding an apartment I was struggling for weeks and she was amazing and very helpful!
Carissa Rotz
Oct 26, 2021
Ellie Alvarez was the best realtor and helped me find a place to call home!
kensli espadron
Oct 26, 2021
Ellie Alvarez was very helpful,I love the community and the apartments are beautiful.
Arielle Ngero
Oct 26, 2021
I was looking for an apartment and Ellie Alvarez was super helpful. The community is very good and she was amazing.
Lauren Alvarez
Oct 26, 2021
La mejor
Moises Gonzalez Chacon
Oct 26, 2021
Ellie Alvarez was probably the best person I could go to, she helped me a lot when I was trying to find an apartment!!!
blue anonymous
Oct 26, 2021
Ellie Alvarez helped me a lot to find a good apartment, she is very helpful and very kind.
Kimia Matini
Oct 26, 2021
I love everyone! They are so helpful . The front office is awesome!! . Egniz was very responsive , professional and pretty . I’m so happy I live here .
Sage Harlow
Oct 26, 2021
Nice community. Staffs are very welcoming and helpful.
Chirag Bilimoria
Oct 25, 2021
My wife and I just moved here from Las Vegas and are searching for apartments and townhomes. We worked with Ellie here at Cortland and she was amazing from start to finish. Unfortunately we did not decide to choose Cortland because our service animal did not have quite enough space in the back patio area. Is a larger size pet so we need a little bit more space than most people would need. Besides that this place is pretty amazing all around. From the community amenities, the pool, the lap pool, fitness facility (w classes!), tennis court, etc. etc. Beautiful apartments in a quiet and safe area. When we did our tour we were in a rush and Ellie was super sweet and answered all of our questions and gave us a tour very quickly yet thoroughly. My wife and I were very impressed. If you're considering any place this should be at the top of your list!
Kenneth Shaw
Oct 18, 2021
I would highly give 5 stars to that beautiful complex, decorations and apartments are beautiful specially after the remodeling me and my parents have been living there for almost 4 years now clean and good environment. I would love to thank Egniz, the manager who helped us so much with our new apartment very good customer service and appreciate her hard work with us nothing can explain how me and my parents are happy with our new apartment. Also the maintenance crew very nice and helpful and come always on time very fast on requests. I’m more than happy to be here with this team management and excellent maintenance. And also would like to say that the pool here is so clean and relaxing the view is amazing couches and lights are beautiful.
Patricia Eskandar
Oct 13, 2021
We love this community! Being within the industry moving and searching for an apartment is hard.. From start to finish this team has been amazing. Grounds are well kept, the office staff is always nice and helpful. Management dose a great job at keeping the community engaged with activities and events. All in all this community feels more like a home than an apartment.
Colin Harrison
Oct 11, 2021
I have had nothing but a good experience with them! The complex is safe and quiet, conveniently located, tucked away in a small pocket of nature that affords beautiful scenery. The leasing office has gone above and beyond for me during a transitioning period that could’ve been made difficult with a less cooperative leasing office. I cannot thank them enough for always greeting me with a smile and ready and willing to help! Highly recommend Cortland at North Plano!
Austin Garcia
Oct 11, 2021
Michelle went above and beyond with her customer service. She listened to all of our questions carefully and answered them with such a positive attitude. The apartment complex was very nicely kept up and clean. If you are looking for a new home then I HIGHLY recommend cortland north Plano and go ask for the Michelle!
Colt Parten
Oct 8, 2021
I live right in front of the pool and I also study around the pool area and I just want to say that I am super satisfied with Jesus and Ernesto work recently. It has made me want to be in the pool area due to how clean is been. I showed so pictures of how beautiful the pool area looks.
Arie Lozano
Sep 30, 2021
These have been the best apartments i have ever lived in since I’ve moved out especially with the maintenance team ! I had my outdoor screen and a/c unit out and David K was able to come as soon as he got the order and fixed it as he was so professional and got the job done !
Victoria Garza
Sep 2, 2021
Gregory was excellent and solved 3 request and put in an order for one more all in one 15 minute visit. The complex has a few problems with all the newly renovated properties, but when maintenance gets to you it’s excellent and they fix the problem day of or put in request for the stuff they need to help.
Keith W
Aug 27, 2021
I am in building 4 and Ash came fixed my sink leak and Ac. he is very professional, mannered and kind
Tonya Insurance
Aug 17, 2021
I would leave a review for the technician name Ash edan he was such a professional and fast he came to my apt after i been waiting 2 weeks to get my apt done all work orders this guy really have a knowledge what he doing he fixed all my pending ordera in one day ..
It Pro
Aug 14, 2021
David Katlin was is a amazing maintenace guy and was very easy to talk to and even took the time to explain how things work so we understood how to fix it.
nik
Aug 7, 2021
David helped us today with our front door, kitchen lights and A/C. We highly recommend him. As a resident, you are lucky if he assists with a work request. Both him and Lionel are great! Thank you.
Austin Johnson
Aug 6, 2021
My experience with Maintenance usually ends up as a satisfied one. Some maintenance guys are more responsive than others. Recently being helped by Vincent was very pleasing. His pleasant attitude assured me that he would do everything in his power to resolve the issues with my unit. And then he followed through... always the best part.
Tashina Archer
Jul 18, 2021
My experience with Maintenance usually ends up as a satisfied one. Some maintenance guys are more responsive than others. Recently being helped by Vincent was very pleasing. His pleasant attitude assured me that he would do everything in his power to resolve the issues with my unit. And then he followed through... always the best part.
Jul 18, 2021
Survey
Edward came within the hour to fix the broken lever in the restroom.
LaShane Ricketts
Jun 16, 2021
Have really enjoyed living here. The apartments have modern features and are beautiful. The grounds are beautiful and well kept and office staff is always helpful.
H. D. Glz
May 23, 2021
This property is unlike the typical square boxes of concrete with no trees/foliage. It has been a pleasant experience for all 8 years, and I'll be staying for another at least. Our most recent property manager gets things done without fail. She is also thoughtful - from the resident side. Many more resident events have been scheduled to maintain the community experience, which is typically lost on other properties. The recent renovations are spectacular, and I have no complaints; on the contrary, I commend how the property has been kept up. It used to be called "Bella Vida" (beautiful life), and although the name has changed, the lifestyle has not.
Anonymous
May 20, 2021
Apartment Ratings
Loved Jasmins customer service! Answered all the questions I had, she was extremely friendly. Looking forward to the new place.
Brianna Valdez
May 20, 2021
Blair and Jace are Awesome. Thank you for taken care of me issue in my apartment
Carlos Sanchez
May 20, 2021
Love this place! Love the staff, especially Jasmine! She’s always very helpful!
Cassandra Tantibanchachai
May 20, 2021
Jasmin gave me a tour of the community and they are very nice. She was professional and very helpful with application process. Thank you
Jeff Sunseri
May 20, 2021
Beautiful community! Thank you Jasmin for all the information.
Isaias Serrano
May 20, 2021
I love the gym ! It has everything you need ! Jasmin was so helpful and friendly !
Jesus Serrano
May 20, 2021
Jasmin is amazing !
I am Confused
May 20, 2021
I'm honestly impressed with this location, especially Jasmin!! I came here to look for an apartment and she helped me out and was more than helpful. She also knew a LOT about the apartments and the area and it really helped me make a decision about where to go. In the end, she was super professional and friendly and made the dreaded apartment moving experience much less painful. Thanks Jasmin!!
Jared Rammage
May 20, 2021
Respectful and very friendly staff،
maryam maghoul
May 20, 2021
5/5 stars from the move in process to resident experience! Jasmin helped me find the perfect apartment, she is an outstanding addition to the Cortland team. Go to her for any apartment needs!
Morgan Shope
May 20, 2021
My girlfriend and I came up there to look at some different apartments and we where helped by Blair, she was very helpful and we are looking forward to moving in. 10/10
Trevor Brooks
May 20, 2021
Blair and Jace are literally the best! So accommodating and very polite! They helped me look for the right apartment and took their time to make sure everything was perfect! Will be living here for a while!
Thompson Lee
May 20, 2021
Hi, the staff and employee of Cortland North Plano is so nice and helpful especially Jasmin Muniz, Jace Wagley. Thank for your service!
Margulan Aubakirov
May 20, 2021
just renewed my contract here for the third time and the experience with the leasing representative Jasmin Muñiz was great. She was very professional and explain all the details. The community is excellent, made for family. The clubhouse is just renewed and the facilities are pretty awesome.
Andres Reyes
May 20, 2021
Jace was wonderful showing us the property and answering all of our questions we had . Cant wait to move in to our new home.
ROBERT MANGINELLI
May 20, 2021
The staff is wonderful!! They genuinely care about helping you every step of the way. From finding the perfect apartment to making sure you are taken care of while moving in. Truly an amazing place to live! Love what Cortland has done to upgrade the apartments.
Mckayla Muar
May 20, 2021
Respectful and very friendly staff،
Resident
May 20, 2021
Survey
The staff is super friendly! Bayley is awesome and and made sure to answer any questions I had! Overall a great experience speaking with the leasing team.
Katy Spangler
May 19, 2021
My husband and I have lived on this property for 8 years! We love this property, the people here, and the new upgrades are nice. We have been through multiple property managers here, and Egniz is our favorite! She’s been very helpful, she’s on top of things, bringing back community events, etc...The pool was just remodeled last year and I love what they did with it! I also love that fitness classes are back on-site, and I can’t wait to add more classes!
Cass Tanti
May 19, 2021
So this was my third apartment tour of the day when I arrived at this place & I was feeling defeated. I don't normally write reviews but I felt like this one girl should be recognized. I felt like every tour I went on was nothing like their website or promised so much but when on site it didn't look to be true. Dani was not only in tuned to what I was looking for but was also super knowledgeable. I seriously lucked out with her. Thank you again I will be asking for her when discussing any further questions.
Kat
May 19, 2021
Love the free events that they hold! Staff is really friendly as well, especially Jasmin.
Patrick Duronio
May 19, 2021
LOVE this complex! My boyfriend and I have lived here for about 8 months and have not been disappointed. Great office staff and maintenance. Couldn’t have asked for a better choice for us.
RAYGAN BRITTEN
May 19, 2021
We’ve lived here for almost 2 years and it’s been a very good experience for us, specially that we were new in Texas. People at the community is great and the management and staff is always there to help. We love to live here at Cortland North Plano.
DORYS CABRERA DE VEGA
May 19, 2021
Very modern style apartments. Wonderful amenities and a beautiful pool area/clubhouse with lots of fun things to do.
Anthony Hulett
May 19, 2021
Dani was very kind and helpful with all questions during our tour. I enjoyed the experience immensely!
Jazmin Morgan
May 19, 2021
Finished a tour and loved how welcoming my tour guide was. If you can get a tour from Dani! She answered all of my questions and with great detail. After a tour with her I’m definitely considering.
Ngoc Nguyen
May 19, 2021
I came to the tour and Dani was very helpful!
ichigo _
May 19, 2021
Had a wonderful experience! Received a tour from Dani and she was so friendly and welcoming. She knew the property so well and I'm very happy that I was able to work with her.
Rachell Sean
May 19, 2021
Dani did everything in her ability to help me find a nice building to lease and was amazing and helpful
Tom Ford
May 19, 2021
Dani did a great job in order to help answer all questions I had, I love this community !!!!
Z Zb
May 19, 2021
I inquired about a living space and dani was wonderful! She really made me feel at home and comfortable with all the decisions to be made
Ron Vozaleria
May 19, 2021
Friendly staff and beautiful property!
Marie Wilson
May 19, 2021
Had a tour of one of the apartments by an employee named Dani. She was very thorough and showed everything. Nice rooms and kitchen, not to mention how nice their pools are. Might getting a place here.
SnowieCourage
May 19, 2021
I have lived here for about a year and 1/2 and I LOVE it! The leasing team is so sweet and amazing! My favorite thing about this property is how pet friendly it is! My dog Milo LOVES the nature trail and barkpark!!
Haley Flecher
May 19, 2021
Went for a tour and was pleasantly surprised by the staff. Dani was very informative and patient with me.
Matt Kohlin
May 19, 2021
I visited my older sister whom lives at the Cortland in North Plano, this place has to be, hands down, the most clean and aesthetically pleasing apartments I have ever seen! The grounds are huge with plenty of spots to sit and take in all the sun and fresh air you want! The location is awesome, you’re not too far into town but just close enough. The gym was great my only suggestion for that would be to add another squat rack or smiths machine. The pool was beautiful, although I visited in January and wasn’t able to take an actual swim, it was very clean and well maintained! I would definitely consider this as a first choice if I were ever relocating into the Dallas/Plano/Frisco area!
KenzieRaee27
May 19, 2021
Great place with an awesome gym, great staff and nice resident events and close proximity to shopping outlets.
Osvaldo Ramirez
May 19, 2021
So I’m helping a friend look for an apartment. I called and spoke with Dani and she was so helpful and answered all my questions. I don’t usually review but she went above and beyond.
Edgar Flores
May 19, 2021
Dani was an absolute pleasure to work with, I love her energy and how much knowledge and comfort she brings to the table ! 10/10 She needs to be running this place
ToadOw
May 19, 2021
There was a nice younger worker named Dani who showed me around, very professional and courteous.
chance Gowan
May 19, 2021
Dani was able to answer all of my questions and subside any worries or reservations that I had about relocating. I would recommend her to anyone moving to the area!
Andrew B
May 19, 2021
I loved visiting this complex, I think I might move here! Dani was a very helpful agent and gave me all the information I needed to decide with ease if this is my next apartment! Thank you, Dani!
Amelia BaDelia
May 19, 2021
Dani was very kind and professional. Great attitude and very knowledgeable about the property.
Megan
May 19, 2021
Dani was awesome and really helpful!
Jaterrion Bogan
May 19, 2021
My wife and I are looking to move to Plano and Dani was AMAZING. Relocating is always a scary process, but Dani was communicative, kind, and answered all of our questions. After our tour we felt confident, not only in the quality of the apartments, but the quality of the staff!
Jesse Morris
May 19, 2021
Wanted to give a shout out and a great big thank you to the girl working at resident services, Dani! Super friendly and very sweet. I love living at a place with such lovely associates~♡
Dakota Jewell
May 19, 2021
Dani was extremely knowledgeable about the property and answered all my questions.
Ernesto Rumbaut
May 19, 2021
This place is incredible! The staff is amazing, grounds are well kept, and the community is extremely quiet and respectful of others. We have lived here for 4 months now and are extremely excited to have the pool and gym now complete and ready for summer! Not to mention the location is in the center of everything. In less than 15minutes, you can be in downtown Frisco, McKinney, Allen or Plano.
Andrew Hinckley
May 19, 2021
Jasmin is always great very helpful! Beautiful club house. I love the resident events !
dionicio vega
May 19, 2021
Leasing staff Is so friendly. Jasmin is so nice and helpful! This is a crear community!
Silvia Cruz
May 19, 2021
I got free breakfast on my tour! That was cool and different. It made my visit memorable.
R Williams
May 19, 2021
Well managed and safe apartments. Great events and great community.
VJ 24
May 19, 2021
When I thought about moving back to DFW, I looked into these apartments... Bayley was so sweet and patient with all of my questions over the phone! Moving out of state can be very stressful and she already made me feel like a welcomed resident. Unfortunately, my decision to move changed but if I were in need of looking again, I’d call Cortland and ask for Bayley in a heartbeat!
Jessica Powell
May 19, 2021
Nice facility!
Daniel Rodriguez
May 19, 2021
We looked at this apartment complex back in December of 2020! We were locating from AZ and this place felt like home from the beginning. We looked at about 8 different apartments when we were down here and this one is the one we decided to go with! We moved in about 3 weeks ago and absolutely LOVE IT here. The people are wonderful. The amenities are to die for. These apartments offer yards which was perfect for our two fur babies! The apartments themselves are beautiful. And the best part, there is a creek that runs though the complex. This property is so beautiful. And to put the cherry on top, on Monday, Wednesdays and Friday’s they offer the community the best breakfast and lunch from the sweetest Patty. Her food is amazing and help when I have a busy morning or afternoon! Thank you cortland for going above and beyond. We are SO happy we picked you to be our new home. ❤️
Nicole sutton
May 19, 2021
Dani, the leasing office worker, gave me an amazing tour of these apartments. Very knowledgeable and very friendly. Answered all my questions.
Tiburcio Medrano
May 19, 2021
Dani is always around to help with any issues we have. Awesome employee!
Jordan Fletcher
May 19, 2021
The staff here is great! Bayley is always so helpful.
Erin Black
May 19, 2021
Had an awesome tour with Bayley. This place looks great!
Samantha Rodriguez
May 19, 2021
Enjoyed my tour here very much! The property is beautiful and Dani was especially lovely.
Maddie
May 19, 2021
I came to tour and Dani was awesome!!
Xavier Delatorre
May 19, 2021
Went for a tour today and had a great time! The person that helped me was named Dani and she was super knowledgeable and helpful when it came to questions about the property!
Liv
May 19, 2021
Madison at the leasing office is amazing and always helps us out ! She got us our new home and still takes care of us ! Thank you for everything you do !
Jasmin muniz
May 19, 2021
I am so impressed and thankful to my new favorite maintenance person..... George is so professional, knowledgeable and works fast! I had more than a few repairs here and there, he took care of them in no time. George you are awesome!
Liliam Beck
May 19, 2021
Egniz Ricks, our new Community Manager has received an overwhelming community with a numerous list of damages that were pending and new damages provoked by the snow storm. Despite all of that, Egniz has been taking every task with professionalism, maturity, and with a goal to be a problem solver. She has also shown respect for my time and my concerns while asking how she can help and provide the best solution to our challenges. Egniz listens and answers all my questions and that gives me a feeling that she cares about my concerns but most importantly she solves them! Egniz, congratulations!!! You are undoubtedly a GREAT asset to Cortland!
Eugenia Violante
Apr 27, 2021
Egniz Ricks, our new Community Manager has received an overwhelming community with a numerous list of damages that were pending and new damages provoked by the snow storm. Despite all of that, Egniz has been taking every task with professionalism, maturity, and with a goal to be a problem solver. She has also shown respect for my time and my concerns while asking how she can help and provide the best solution to our challenges. Egniz listens and answers all my questions and that gives me a feeling that she cares about my concerns but most importantly she solves them! Egniz, congratulations!!! You are undoubtedly a GREAT asset to Cortland!
Current Resident
Apr 27, 2021
Survey
Had a major leak in my kitchen Carlos was able to come and resolve the issue quickly and ver professionally. Even when it seemed resolved he wanted to make sure everything will function properly he checked all the pipes. Right before my family flew in to visit. Very thankful for him helping us.
Gus Tavo
Apr 21, 2021
Carlos came by right away to fix my toilet! He was so kind and pleasant. I appreciate that kind of service.
Racquel Killion
Apr 20, 2021
Carlos our maintenance guy was great. I put in the request at about 10pm and he was there to fix my issue the very next morning. He explained what the problem was, fixed the problem, and returned the next morning to make sure it was still working properly!His service was great!
Effie Taylor
Apr 14, 2021
First rate service from leasing office and maintenance team!
Jamie Engle
Apr 6, 2021
The maintenance staff are amazing! They display efficiency and good manners, especially Carlos. He quickly handled the electrical issues and showed courtesy and professionalism throughout.
Anonymous
Apr 6, 2021
Apartments.com
Just wanted to give a big thank you and a wonderful god bless to these wonderful gentleman ..Vincent. Daniel. Jason.kurt.. When we had the winter storm freezing weather these guys were running all night fixing leaks and working on no heat calls.. I was one that was affected by a broken pipe not only one but two different pipes broke in my home and Vincent and Daniel were there helping my family as well as many other family's in the time of need..thank you for all you did guys...
Rudy Vargas
Mar 21, 2021
Great place to live. I've been here almost two years and have never had bugs. Neighbors are quiet and when things break, the complex is quick to send someone out. Alfonzo, specifically, went above and beyond and help repair my disposal and fix my AC unit.
Braydon Coyer
Mar 15, 2021
I submitted a service request because the faucet’s water pressure was too low. Within the hour Carlos showed up and figured it out in a matter of minutes! Thanks so much!!
Pablo Armas
Mar 15, 2021
Carlos is the best technician ever! He came super fast, it took him 30 minutes to find 3 separate issues and to fix them. The community wouldn’t function properly without him!
Kei Hardison
Mar 12, 2021
Edward and Sirak are always helpful
Sirak Kassaye Tekle
Feb 25, 2021
Made two appointments for a FaceTime tour and no one contacted me for the tour. The call center gave me the phone number for the on-site office and let me know that they were open, yet no one answered the phone. Will it be this hard to contact the office if you live there? -update: I received a call from Kaitlyn and she was nice enough to reach out to inform me that Texas is in a state of emergency due to weather conditions and when they reopen the office will take me on a virtual tour. The call center is not in Texas and was unaware. It was nice to have the follow up.
Kai Strickland
Feb 15, 2021
I used to live here when it was managed by Greystar property. This place is absolutely amazing. Everyday living here was like a stay at a resort from the beautiful pools, volley ball court, basketball court, tennis court, gym sauna, fitness classes and more. The apartments are spacious with a beautiful appliances, large closet space and a great home feel. There was a bit of a rough patch when they switched management companies but the staff was always nice and they made changes to the property that I didnt realize we needed. They removed that bush that obscured your view when exiting the property. They also added lights to the exterior of all of the buildings to provide easier and safe access to your apartment. I would have definitely renewed my lease if didnt make the move to Connecticut. Wondeful place so I am changing and providing an honest review instead of going off of frustration from the 1 inconvenience I experienced while I was there.
Aleya
Feb 14, 2021
Carlos and Jason from the property maintenance team repaired my apartment heating unit within a very short time after I reported the issue. They were great! Today was one of the coldest days of the year. Their professionalism was very much appreciated and will be positively factored into my decision when lease renewal comes around.
Kevin Bower
Feb 12, 2021
Carlos did a wonderful job with my heater very professional job
vincent anderson
Jan 30, 2021
Carlos was really helpful and responsive
Zanzunh T
Jan 25, 2021
Carlos was amazing. Best tech ever. Excellent service and very funny
Edgar omuemu
Jan 22, 2021
Carlos is a great part of the maintenance here! He followed up with a very important maintenance request on my apartment and is very thorough.
Erica Terrell
Jan 21, 2021
They have an awesome maintenance employee named Carlos! He gets things done right away!
Mssandra0206
Jan 19, 2021
Carlos was awesome! He fixed our issue and was very professional.
Yusef Ward
Jan 1, 2021
We’ve got service from Carlos. He fixed several issues in our apartment. He was very professional. Because of people like Carlos we chose CORTLAND. Thank you!
Anna Paliura
Dec 29, 2020
Carlos, very very thorough and good technician help me understand the problem and how to prevent it the next time it happens. Cortland has some of the best and friendliest service technicians I have experienced Tony
Tony T
Dec 29, 2020
Visited this property for a tour. Very friendly and knowledgeable staff. Shout out to Noelle for helping me gain a better understanding of the Cortland management company and their customer centered approach.
Evan
Dec 24, 2020
Had an issue with my AC recently and Carlos from maintenance was very helpful. Got us up and running in no time! Awesome support and quick turnaround.
Jose Nazario
Dec 22, 2020
Absolutely love living here! Everyone is so friendly and helpful in the leasing office. Kaitlin the community manager is just amazing! We’re so thankful for her. The grounds are well kept, with a beautiful trail for the kids to explore. The maintenance team is top notch! Carlos in maintenance was very prompt, professional and friendly! He wore his mask and genuinely seemed happy to help. Everyone here has always shown such great care and concern for our family. So blessed we found such a great place to call home!
Rina Escobar
Dec 8, 2020
Absolutely love living here! Everyone is so friendly and helpful in the leasing office. Kaitlin the community manager is just amazing! We’re so thankful for her. The grounds are well kept, with a beautiful trail for the kids to explore. The maintenance team is top notch! Carlos in maintenance was very prompt, professional and friendly! He wore his mask and genuinely seemed happy to help. Everyone here has always shown such great care and concern for our family. We are so blessed to have found such a great place to call home!
Rebecca Escobar
Dec 8, 2020
The team was really great about addressing my needs and Kurt was amazing!! He helped me out ON THANKSGIVING. He really went all out to help me and I appreciate it greatly!! Best team I could ask for!!
Jannah Alazzawi
Nov 26, 2020
Edward Aguirre presta un servicio excelente y eso hace que el lugar sea mucho mejor para vivir. Es una buena comunidad.
Maryeni Alejandra Herrera
Nov 11, 2020
Edward came and took care of my AC he was really quick
Frankie White
Nov 7, 2020
Carlos came to our rescue and worked for over 3 hours after we had a massive mess with the kitchen plumbing. We have a small baby and this disaster was flooding our whole townhouse and making a huge mess. We are so thankful Carlos was able to help!
Katie Luna-Baker
Nov 1, 2020
Dani is amazing and was super helpful for me and my roommates during the application process!
Mckenzie Ajdukovich
Oct 28, 2020
Edward and Kert fixed our heater and did a great job 5 stars!
Angelica Terrell
Oct 28, 2020
Edward and Kurt immediately took care of my maintenance issue. Very pleasant workers. Thank you!
Lupita Bee
Oct 27, 2020
A quick comment about the maintenance team: Since being under new management, in the handful of times that we've needed them, the team has shown up quickly, been kind and respectful, listened to my concerns and worked quickly to solve all issues. Most recently, Alfonzo and another young gentleman helped with a refrigerator issue that the previous management & maintenance team never wanted to properly help me with. Every part of the experience was comfortable and I'm 100% satisfied with the results of the work they did. As for the office staff, each time I've needed their assistance, whether via phone call, email, or a few times in person, they've been polite and eager to help. Living here has been a great experience overall, and we will miss this place whenever the day comes that we have to move.
Matthew Ari Rodriguez
Oct 23, 2020
Amazing maintenance guy named Edward went above and beyond to help me with some heavy trash I had! Most excellent service! Thanks Edward.
Kimberly Parshall
Oct 15, 2020
Carlos is an amazing asset to this community! He is prompt and thorough in ensuring that service requests are resolved in the best way.
Erica Terrell
Sep 19, 2020
El Sr. Carlos fue una persona super cordial y me soluciono los problemas que le asignaron, mil gracias.
Nery Lopez
Sep 17, 2020
I have lived here for about 3 years now and I have never been happier since Cortland bought this community from Greystar. The staff is professional, friendly, and always accommodating. The upgrades are very nice and it has really enhanced our homes.
Anonymous
Sep 10, 2020
Always a pleasure working with your representatives and your office staff! They are always outgoing and professional!
Taylor Arias
Sep 10, 2020
Carlos Mesa did excellent work as a handy man on my apartment!
Arturo Castellon
Jul 22, 2020
Edward help fix our water heater very fast. Within a few hours!
Alisha Briggs
Jul 19, 2020
When the air conditioning unit went out, it only took us one call to get Edward to come by at 8 PM and replace the entire unit. Words cant express how happy my family and I are to have AC back on up and running again, just in time to put the kids in bed. Thank You Edward!!!
Alex H
Jul 17, 2020
I submitted a service request last night when my AC stopped working and the next morning Edward showed up and took care of it for me. Thanks so much!!
Pablo Armas
Jul 17, 2020
The maintenance call for my bathroom issue was handled withIn 48 business hours and Edward Aguirre was efficient and performed the service really fast! I am satisfied with his service. Thank you so much!
antazeeta franklin
Jun 23, 2020
The maintenance man, Edward, was very quick and helpful. Very polite service :)
Dakota Jewell
Jun 23, 2020
Ash came out immediately to help with a leak in the ceiling last night, came back today and finished it all up. I greatly appreciate his prompt service, very friendly, respectful, and made sure that everything was taken care of immediately!! Thank you so much for getting it all fixed!!! Excellent service for sure!!!!!!!
Ann Jones
Jun 19, 2020
Edward was so kind and polite. He fixed the leaking shower right away. As well as talking to me about any other issues I was having. All your maintenance men are so polite. It really is such a nice experience living here. Edward always has a smile for everyone in our complex. I would like to thank Cortland for how kind they have been with these unfortunate times we are all going through. Being understanding when some of us had to wait to pay rent due to lack of work. Was the kindest thing you could of done as a management community. I know many management companies in Dallas. And they were not as kind and understanding. I also have to tell you that since Cortland has taken over as the new management company everything here is great. The grounds are beautiful, clean, and well, well take care of. We love it here and do not mind the construction and all the new fun stuff coming. Thank you again for finally living somewhere I am truly happy and proud of.
Jeanne Cole
Jun 17, 2020