Edward was the person who came to our apartment to fix door. He soo quick and kind. I really liked his service.
Mar 17, 2020
I sent in a service request and it was complete within 24 hours. Thank you for the prompt and efficient service!
Mar 16, 2020
Raymond has been very helpful through the process and he’s made a lot of things easier for me. He’s very patient and helpful. I’m giving Cortland 5 star because of him. He answered all my questions in a mannerly and helpful way. Thanks Raymond !
Mar 14, 2020
I don't often take time to write reviews, but Cortland North Plano Deserves it. When they were a Greystar community, the leasing team was hard to get ahold of and "improvements" were made to the community without regard to how the construction was affecting the residents. Enter Cortland - The team is great, and I feel as though they have gone above and beyond to help me navigate a slightly complicated personal situation and have answered my emails quickly and professionally. 10/10 would live in another Cortland community after my experience with Cortland North Plano. Tip - email them if you can't get through on the phones. I think their voicemail eats messages or something.
Feb 18, 2020
Ash came last week fixed my heat and my door he was super professional and solve all my maintenance issues i would give him high ratings and 5.stars,
Feb 18, 2020
I am resident in Cortland North Plano. I just called maintenance and Edward got the ticket. My problem was taken care of on the same day. Edward was very friendly and he was skilled. Great service.
Feb 12, 2020
I'm recovering from a back operation and going to have a knee replacement next week. I needed to have the legs on a stool shortened to aid in my recovery. Mike and Edward from the maintenance staff came to the rescue. They were professional and courteous and did a great job. They are one more reason why living at Bella Vida Estates is a pleasure. Again a special thanks to Mike and Edward!
Jan 24, 2020