My wife and I just moved here from Las Vegas and are searching for apartments and townhomes. We worked with Ellie here at Cortland and she was amazing from start to finish. Unfortunately we did not decide to choose Cortland because our service animal did not have quite enough space in the back patio area. Is a larger size pet so we need a little bit more space than most people would need. Besides that this place is pretty amazing all around. From the community amenities, the pool, the lap pool, fitness facility (w classes!), tennis court, etc. etc. Beautiful apartments in a quiet and safe area. When we did our tour we were in a rush and Ellie was super sweet and answered all of our questions and gave us a tour very quickly yet thoroughly. My wife and I were very impressed. If you're considering any place this should be at the top of your list!
Oct 18, 2021
I would highly give 5 stars to that beautiful complex, decorations and apartments are beautiful specially after the remodeling me and my parents have been living there for almost 4 years now clean and good environment. I would love to thank Egniz, the manager who helped us so much with our new apartment very good customer service and appreciate her hard work with us nothing can explain how me and my parents are happy with our new apartment. Also the maintenance crew very nice and helpful and come always on time very fast on requests. I’m more than happy to be here with this team management and excellent maintenance. And also would like to say that the pool here is so clean and relaxing the view is amazing couches and lights are beautiful.
Oct 13, 2021
We love this community! Being within the industry moving and searching for an apartment is hard.. From start to finish this team has been amazing. Grounds are well kept, the office staff is always nice and helpful. Management dose a great job at keeping the community engaged with activities and events. All in all this community feels more like a home than an apartment.
Oct 11, 2021
I have had nothing but a good experience with them! The complex is safe and quiet, conveniently located, tucked away in a small pocket of nature that affords beautiful scenery. The leasing office has gone above and beyond for me during a transitioning period that could’ve been made difficult with a less cooperative leasing office. I cannot thank them enough for always greeting me with a smile and ready and willing to help! Highly recommend Cortland at North Plano!
Oct 11, 2021
Michelle went above and beyond with her customer service. She listened to all of our questions carefully and answered them with such a positive attitude. The apartment complex was very nicely kept up and clean. If you are looking for a new home then I HIGHLY recommend cortland north Plano and go ask for the Michelle!
Oct 8, 2021
I live right in front of the pool and I also study around the pool area and I just want to say that I am super satisfied with Jesus and Ernesto work recently. It has made me want to be in the pool area due to how clean is been. I showed so pictures of how beautiful the pool area looks.
Sep 30, 2021
These have been the best apartments i have ever lived in since I’ve moved out especially with the maintenance team ! I had my outdoor screen and a/c unit out and David K was able to come as soon as he got the order and fixed it as he was so professional and got the job done !
Sep 2, 2021
Gregory was excellent and solved 3 request and put in an order for one more all in one 15 minute visit. The complex has a few problems with all the newly renovated properties, but when maintenance gets to you it’s excellent and they fix the problem day of or put in request for the stuff they need to help.
Aug 27, 2021
I am in building 4 and Ash came fixed my sink leak and Ac. he is very professional, mannered and kind
Aug 17, 2021
I would leave a review for the technician name Ash edan he was such a professional and fast he came to my apt after i been waiting 2 weeks to get my apt done all work orders this guy really have a knowledge what he doing he fixed all my pending ordera in one day ..
Aug 14, 2021