I am new to the area and chose this apartment while I was still living at home and never even getting to view it before moving in. To say that I was pleased is an understatement. The views all through the complex are amazing. We were lucky enough to get a unit close to the creek and hear the water anytime we stepped out on to our balcony. The maintenance staff is the best and very quick to respond. Lastly, the office staff just as amazing always friendly, understanding, and go above and beyond to help. Another bonus is all the great perks like food trucks, random free breakfast, and at Christmas a gift-wrapping station. "I only moved due to needing something closer to work. The move out process was just as smooth and guided as the move in. Thank you Cortland North!
Kaylon Clemons
Jun 21, 2024
Thank you Carlitos for being so helpful, he is always great when we need to get something fix in our unit !
Maria Leonor Soasty
Jun 14, 2024
Francisco is one of our favorite workers! He is always so helpful / willing to do whatever it takes! 2312 loves him!
Lexi Haid
May 17, 2024
Shout out to Francisco with the North Plano Cortland Maintenance team! He is always a pleasure to work with. He always has the BEST professional attitude while working. He is always a pleasure to have in my home. I hope the North Plano team realizes how awesome he is!! THANKS FRANCISCO!!!
DeAngela Hatcher
May 17, 2024
After a minor hiccup in virtual tour I was able to see the apartments and get my question answered in timely manner. Thanks for quick action and help, Sierra.
Dhruv Gaba
May 15, 2024
Francisco is one of the best assets Cortland has, always will to assist very efficient, fantastic guy!!! Thank you Fransico for always going the extra mile!!!
Ardone Myers
May 14, 2024
Community and Maintenance are so good. Very nice place to live
May 14, 2024
Community and Maintenance are so good. Very nice place to live
May 14, 2024
Apartments.com
Mr francis is very nice technician, he do his job very well. They respond very quickly.
Prasuna
May 14, 2024
Extremely happy with Cortland services... I would like to mention a special name @ Carlos ... Outstanding job ... When we raise a request, you are very helpful. Thanks for your service
RAVI TEJA
May 1, 2024
My husband and I have lived at Courtland North Plano for over 3 1/2 years and love it here! Sierra, in management at this property, is EXTREMELY helpful, has exceptional listening and communication skills and this is one of the reasons we have been at this property so long! The maintenance team is above average and will fix service requests in a timely manner as well! Francisco is part of the maintenance team and has been above average as well! One thing that I feel is personally important is the safety and security this property has is again above average. The property has wonderful amenities for families, dog owners as well. I highly recommend Courtland North Plano 100%!
Christy Herndon
Mar 30, 2024
Closed excellent shopping and entertainment. Also close to medical facilities. Easy access to tollway, 121, and 75. Wooded pathways for walking, great pool for summer time, picnics and relaxation. Full service clubhouse and gym.
Mar 28, 2024
Apartments.com
Closed excellent shopping and entertainment. Also close to medical facilities. Easy access to tollway, 121, and 75. Wooded pathways for walking, great pool for summer time, picnics and relaxation. Full service clubhouse and gym.
Mar 28, 2024
Was looking for an Apartment for 2 months. Cortland is way beyond in all aspects and level. Once you visit Cortland for just the tour , you feel you do not want to go elsewhere. Their team is very professional. Indeed number 1 in Plano
Mar 19, 2024
Was looking for an Apartment for 2 months. Cortland is way beyond in all aspects and level. Once you visit Cortland for just the tour , you feel you do not want to go elsewhere. Their team is very professional. Indeed number 1 in Plano
Mar 19, 2024
Apartments.com
Great experience touring Cortland North, the staff were really helpful providing important details regarding a plan and timeline as I approach my move in and prompt responses to any questions I’ve had a long the way. Huge shoutout to Celso! Very personable and resourceful while I toured a unit.
Isaiah Francis
Mar 16, 2024
I've been a resident here at CNP for 2 years and have nothing but good things to say. Service is swift and professional if you need it and the maintenancestaff are always polite and respectful of your home when they arrive. The fitness facilities here are wonderful and well maintained which makes your workouts more enjoyable and repeatable. Keep up the good work Cortland North Plano! We appreciate all you do for us.
Troy Vanderhyde
Mar 7, 2024
I am a resident of Cortland north,I am writing this review after my 1 year stay at Cortland.Its an excellent community with great commitment,service to the residents.It has great floor plans,with new appliances and neatly maintained premises.their dedication to service is at top level.For a reference:we realised that our toilet is clogged on Saturday night at around 1:30 AM and we dialled to the 24*7 hotline number provided by the community.To our surprise the person turned up by 2:15 AM and resolved our issue.what more can we expect from a community!!!not just this,any issue gets resolved in a commendable time line.I strongly recommend Cortland north plano for a hassle free experience.
amrutha
Mar 7, 2024
Sierrra Snow is great to work with! Pleasant, friendly, professional and quickly responsive to facilitate matters when it comes to leasing and having all the paperwork in perfect order. Thank you, Sierra for your assistance today! I really appreciate you!
Jean Skinner
Feb 14, 2024
Francisco - Technician : He is super skilled person and he can do anything and everything, when ever we raise a service request he comes with in 24 hours and he fixes the thing pretty quickly and he also explains about the issue.
Gopi Krishna Gollapally
Feb 13, 2024
Ruth is top notch, professional, friendly and beautiful. She is professional, welcoming, approaching and detail oriented with the depth knowledge and friendly leasing agent on my walk in tour of this apartment. Looking forward to the stay. Ruth you get more than 5 stars .
Anand Tiruwa
Jan 31, 2024
I currently reside in this apartment, and I must say it has been a wonderful experience! The staff, particularly Celso, is fantastic and always ready to provide assistance. Carlos from the maintenance team provided outstanding service. He exceeded expectations in addressing an issue with our apartment's A/C - Heater during the night. His professionalism and reliability left us highly satisfied with his assistance.
Bakir Talıbov
Jan 28, 2024
A clean and diverse community with beautiful scenery, plenty of tress, a fantastic gym, 3 pools and so much more. Fernando did some maintenance when I first moved in and I couldn’t be happier with not only the job he did but his demeanor and personality. Great guy, great living experience, highly recommend
SUPERTOYS
Jan 26, 2024
Carlos from the maintenance team was excellent. He went above and beyond with his service for our apartment. We recently moved in and he helped us install our television and fix a few issues in the apartment. He was professional and reliable and we are extremely pleased with his service.
Marvin Jules
Jan 24, 2024
FOLLOW—UP: It’s been about 3yrs and I have made my way back to this beautiful Cortland North Plano community. The front office staff is still top notch! I’ve worked a lot with Celso, who is absolutely fantastic and goes above and beyond to help and make residents feel valued. As for the maintenance team, they are also still AMAZING! I recently was dealing with a frozen pipe, which was pretty scary, but the fabulous maintenance team was on it right away! I was lucky to have Guillermo and Carlos work on this matter. Their follow-up and dedication to resolving the issue was really astonishing. I was very worried at first but Carlos did a great job at reassuring me of the situation and getting to the bottom of the matter. I would HIGHLY recommend Carlos for any maintenance issue. He’s super knowledgeable and helpful. And Guillermo was just as great! I’m very satisfied with my resident experience here at Cortland North Plano! :) 3yrs Ago: Everyone has been extremely helpful and friendly. The entire leasing office
Rebecca Escobar
Jan 15, 2024
I have been living here for over a year. I had an amazing experience, and I am so pleased with the service that I always receive from Julissa and her team. The apartments are well maintain and the complex always looking clean 🙏🏻! Thank you!
Jose Luis
Dec 8, 2023
Thank you, for the great customer service and for Keeping the community informed whenever something is going on. This is one of the best kept apt community we've lived in. It was nice to see some friendly neighbors greeting and welcoming my family to the community upon our moving in.
Verified Resident 1204631
Dec 4, 2023
Apartment Ratings
My family and I had the pleasure of residing at Cortland North Plano for over a year, and I must say, it's been an extraordinary experience. From the outset, the warmth and professionalism of the entire leasing office team set the tone for our stay. A special mention goes to Celso Funez, whose assistance was invaluable. Celso's approach to service is exemplary - always available, incredibly helpful, and quick to address any issues. His dedication not only made our stay comfortable but also left us with a lasting impression of the community's commitment to its residents. The community has a welcoming atmosphere, complemented by well-thought-out guidelines and rules that ensure everything runs smoothly. This sense of order and community spirit makes living here truly enjoyable. For anyone considering making Cortland North Plano their home, we wholeheartedly recommend it.
Mukul Kapoor
Nov 19, 2023
Cortland North plano services are good.In 2023, have moved within the community,Mr Celso Funez helped me with smooth transition with my Lease and helped me with all my questions.
adhi lingam
Nov 16, 2023
We had a great representative by the name of Celso to help us get settled into our new apartment in new surroundings. Great atmosphere and amenities. The workout and pool areas are second to none! All staff are friendly and very helpful and quick to assist with any issue or concern you may have.
Xavier Brooks
Nov 16, 2023
Moved to this community few months back and found very helpful with the people in leasing office. Especially Celso was very helpful whenever needed anything he was there to support and resolve my queries. Highly recommend…
praveen Buyankar
Nov 15, 2023
Excellent community and customer service. I personally interacted with Celso multiple times, he has been very friendly and approachable. Helped me on multiple things multiple times. Would love to stay longer in this community.
vijay kumar Parakoti
Nov 15, 2023
My wife and I lived here for a year and we had good experience living here. The club house is really nice and the pools are nice. The apartment complex is quiet. The maintenance team are nice and responsive to work orders. One thing I dislike is they didnt emphasize the parking policy. There were sometimes guest or random people parked in the covered parking spaces . They mentioned they will have security but never once I saw security patrolling the complex.
Rene Martinez
Nov 13, 2023
Although I haven’t started living there, I did go for a tour and was taken aback by the amazing customer service I received. I had gone to about 8-9 apartments in one day but what set my appointment at Cortland apart was how helpful, kind and, knowledgeable Ruth was. She truly listened to what my needs were, what I wanted and found me a floor plan that met my needs. Even though there was some technical difficulty getting into one apartment, Ruth kept a smile on her face and rushed to get us a tour of the apartment. It was truly a pleasure to find such a beautiful apartment with such great staff there as well. Thanks again Ruth
Arwa Noorali
Nov 9, 2023
Excellent excellent . Except the dogs poo not cleaning on time , bad smell is spreading across the building 13 and 14. We have kids worried about their health and not able to enjoy the Patio view. Please consider this as a request. Everything else is excellent.
Verified Resident 1185866
Oct 2, 2023
Apartment Ratings
Great Apartments with lost of amenities and the best gym I've ever seen. Sanneh was wonderful in assisting my fiancé and I find an apartment that suits our needs. They have many walking trails and places for pets.
Jay Hall
Sep 29, 2023
Great Apartments with lost of amenities and one of the best gym I've ever seen. Sanneh was very professional and wonderful in assisting my fiancé and I find an apartment that suits our needs. They have many walking trails and places for pets.
Jay Hall
Sep 29, 2023
We lived in Cortland North Plano for a year, and I cannot explain how satisfied we were. This community is managed by Ms. Sierra Snow, who is perfect, very responsible, nice, and helpful. The amenities are very clean, safe, and luxurious. The maintenance, which is 24/7, is great as well. I want to share an experience we had recently with them. It was 9 pm, and we realized the AC did not work, and the inside temperature was 87 degrees. We called maintenance, and they said they would call us back. After 5 minutes, they called us and said somebody was coming to fix it. It was 9:20 pm when they arrived with a temporary air conditioner, installed it in the windows, and said it was just for tonight, and they would fix it tomorrow. Oh my god, it was fantastic. We called them at 9, and they fixed the problem at 9:20. It was the best experience with apartment maintenance during the 7 years I have lived in an apartment.
Behnoosh Sadeghi
Sep 11, 2023
Very nice, the maintenance staff is very friendly and helped us to fix the outstanding issues very quickly. Community staff also are very professional and knowledgeable.They are very keen in keeping the safety of the residents at the highest level.
Verified Resident 1174201
Aug 27, 2023
Apartment Ratings
Cortland North Plano is one of the really good properties to rent from. The maintenance team are prompt and action the items to 100% satisfaction almost every time we have asked for assistance. Front desk team is very attentive and respond promptly to any requests and try to find a solution. Note: Elementary school (Anderson) is a 25 min walk (5 min drive) so you definitely need to have a vehicle or find car pooling.
Verified Resident 1171064
Aug 17, 2023
Apartment Ratings
Ruth helped a lot for adjusting this place. She has very positive attitute to help many residents in this apartment. Her feedback and responses were very quick and accurate. Also service requests was resolved very well. Thank you
Verified Resident 1134453
Aug 16, 2023
Apartment Ratings
This apartment is so nice to live with kid. Nice pool and playgrounds, spacious yard is kids friendly. Many staffs including Ruth and Celso in Leasing office are so kind and always trying to respond quickly to resident's requests. I moved in this apartment from another apartment in Plano this June, but Cortland north plano is much better place to live.
Yang Hyun Seok
Aug 15, 2023
I lived in this community for a while and it was a very pleasant experience. Lots of trees and a golf course view on the rear end with all amenities. The renovated apartments have all brand new appliances. The staff is very courteous and prompt to respond to any requests. I would like to call out Sierra Snow who is the Resident experience manager for making my move out so smooth and seamless. She was always helpful when I approached her. Also, I have to mention Francisco from maintenance dept who steps up and goes above and beyond everytime I interacted with him.
Suresh Kainur
Aug 15, 2023
We visited the Cortland North Plano office to rent an apartment. The maintenance of the community was great. They have all the required amenities. The leasing agent Karen was so kind and she shown all the 3 Bed apartments available according to our requirement. It was so hot outside, but she still shown every available apartment and amenities with so much patience. She walk us through all the things in detail. Overall we had great experience with these apartments.
Prasad MN
Jul 29, 2023
I was delivering to these apartments today and the two ladies had Great customer service Karen and Siena thank you so much for your direction and wonderful support they provided we really need more people like yall. 🫡
Leavingcap
Jul 26, 2023
Maintenance always does such a great job about being prompt when I need them! It really does show how this staff cares about us
neoshia beck
Jul 12, 2023
I love the staff and the community
Kiara Carrera
Jul 12, 2023
the most beautiful cord of dallas
Raşid Deniz
Jul 12, 2023
The office team is great, they are so helpful and always welcome you when you walk through the door. This community is a great community to live at and well kept up.
Cris Covarrubias
Jul 11, 2023
I have lived here for over 3 years and it's a great place to live. The office team and management are great and service requests are completed promptly. Shout out to Celso who helped me out of a bind when I needed it!
Michael Moore
Jul 11, 2023
I helped my family move into this apartment recently and even I was sad to leave these lovely apartments! I saw how all the grounds and maintenance workers were extremely attentive and hard working the moment we pulled in. The office staff was impressive (honorable mentions: Jalissa, Karen, Celso, and Ruth), and helped with all of our questions. And to top it off, this community is extremely diverse and everyone I met was so kind. CORTLAND NORTH PLANO HAS THE BEST POOL PARTIES!!!!! I’m considering moving here now🤫
Alaysha Bolden
Jul 10, 2023
The maintenance staff are really good. I have had great experiences with the maintenance staff members. I would like to thank Staff members George and Fransisco. They have made my day a lot easier.
Jul 10, 2023
Apartments.com
You guys are responding very quickly to the request that we are facing ,keep continue this.. Try to increase the yoga classes for women, Encourage kids try to give swimming classes for kids..
Verified Resident 1153414
Jun 25, 2023
Apartment Ratings
I am currently living in this apartment, and I must say it's been a fantastic experience! The staff, especially Celso, are amazing and always ready to assist. Highly satisfied!
Bakir Talıbov
Jun 23, 2023
My apartment search started in January 2020. I toured 3 Cortland properties. After my visit with Michael at Cortland North Plano in January I added this property as my top #3. I revisit again in March prior to Covid19 with my children and we had the pleasure of meeting with Michael again and we were sold! Mind you, my move in date was not until mid-July! I signed the lease with in the same week and paid all fees. Throughout the summer Michael was available to answer all questions for me to make a smooth transition. The day of moving was so smooth as I had already paid everything upfront. All I needed was the keys. So far my family and I are enjoying our new home. Thanks to Cortland Properties and Michael for making my transition the best!. Edited March 2023. I am still a current resident on this property. While each property has it owns issues. I have not experienced any issues other than neighbors that live above me but that comes with apartment living. My family and I love it here. Maintenance has been reva
Georgette Carter
Jun 16, 2023
My apartment is so beautiful. Has a great view and great location. I also enjoy the walking trail and the basketball court. The location is close to my work and is near lots of shopping centers. I also love my neighbors.
Anonymous
Jun 16, 2023
Apartment Ratings
This community is very nice and clean and everyone I talked to are awesome and when you meet management they are very helpful and are just excited to meet you they are full of energy and just makes things easier to be here. Great community and an awesome management team
Anthony Duran
May 31, 2023
Awesome community and new team is great and very responsive…
Jonathan Reyes
May 30, 2023
The community at Cortland of North Plano is second to none. The managerial staff were very knowledgeable and welcoming and exceeded all my expectations. They took time to assist with all of my concerns and questions as they walked me through the process. I've never had a home where I've felt more secure and safe!
Esequiel Gonzalez
May 30, 2023
The community is great and I love the basketball court. New office team is great too!
lex alv
May 30, 2023
Francisco is such a nice and wonderful man! He has been a great help ever since I had a few issues with my AC. He goes over what caused the problem and explains what he would do as a solution if you ask him. Provides excellent customer service!
Jeselle Mangune
May 15, 2023
Great property
Justin milligan
Apr 25, 2023
The whole process from touring to applying to moving in has been amazing. Everyone is so friendly and helpful. They are upfront with you and quick to get things done. The employees contribute a lot to the atmosphere of the apartment complex. Everything is well kept and maintenance is started and finished in a timely manner
Verified Resident 1133098
Apr 20, 2023
Apartment Ratings
Every time I come to Cortland North Plano I get greeted with a friendly smile. It makes my day every time. But today it was amazing all 4 ladies Egniz,Randi,Can'Dase and Tasha We're at the front desk and everyone was smiling and greeted me with kindness. This is the best Staff I EVER CAME ACROSS!!!! ❤️
Alex Curry
Apr 17, 2023
Team member Ryan was so helpful with installing a temporary A/C unit in my apartment home. Very respectful and such a lifesaver!
Ashlyn Saunders
Apr 2, 2023
Maria was great!! I really appreciate her help, MARIA FOR PRESIDENT!!
Melissa Ibarra
Mar 31, 2023
Maria has been great help, beautiful location
Giselle Benitez
Mar 31, 2023
Maria was amazing help!The community is great and I would definitely come again!!
Guadalupe Preciado
Mar 31, 2023
María is the best to ever do it!:)
keyla palacios
Mar 31, 2023
The maintenance services overall are absolutely excellent. The way they take care of the property is phenomenal. Services that I’ve needed at my unit always handled by the same person Francisco he’s been outstanding always has Highland sees me in the parking lot if there’s anything he can do for me real good man and a have!
Jeff LoParo
Mar 29, 2023
Cortland is a beautiful community that has wonderful staff. I would like to give a shout out to Francisco for always going above and beyond to help people and always with a smile😊
Aileen Caceres
Mar 29, 2023
My apartment search started in January 2020. I toured 3 Cortland properties. After my visit with Michael at Cortland North Plano in January I added this property as my top #3. I revisit again in March prior to Covid19 with my children and we had the pleasure of meeting with Michael again and we were sold! Mind you, my move in date was not until mid-July! I signed the lease with in the same week and paid all fees. Throughout the summer Michael was available to answer all questions for me to make a smooth transition. The day of moving was so smooth as I had already paid everything upfront. All I needed was the keys. So far my family and I are enjoying our new home. Thanks to Cortland Properties and Michael for making my transition the best!. Edited March 2023. I am still a current resident on this property. While each property has it owns issues. I have not experienced any issues other than neighbors that live above me but that comes with apartment living. My family and I love it here.
Georgette Carter
Mar 28, 2023
The overall community is very nice and feels safe. The front office staff as well as maintenance staff are very helpful and on point. My only concern so far has been the dumpsters near my apartment being removed for quite some time. But I’m not sure if the complex has control over that. I would also like to see some of the beat up cars I.E. one with that been sitting with a flat tire near my building since I moved in removed from the property. I saw that it was stickered but the resident peeled the sticker off themselves and nothing has been done about it since. Other than that I enjoy living here.
Verified Resident 1125493
Mar 27, 2023
Apartment Ratings
Egniz and her team of professionals are the gold standard in delivering great service. I experienced Egniz efficiency, relentless positivity, and supremely effective knowledge of the product. Likewise, her staff--are all responsive, courteous, and committed to providing the best service possible.
Mar 27, 2023
Apartments.com
I recently had a pleasure to visit Cortland's leasing office. All the staff was very professional, very accommodating and great communicators. Great on-site amenities and they do a great job of maintaining community for their residents to enjoy.
Mar 27, 2023
Apartments.com
Many thanks to Maria Zelaya !!! She is very professional and friendly, always ready to help and quickly resolves all issues.
Vadim Obideiko
Mar 26, 2023
I have lived here for 13 years and this is the best management and maintenance team I have experienced
Ren Arias
Mar 26, 2023
I’ve had a wonderful experience staying here. The staff is always helpful and show that they really care about what they do. The service team is the best!
Mar 25, 2023
Apartments.com
I’ve enjoyed staying in this community. Everyone has been very helpful and the service team has done a great job at maintaining the community and the staff is always so friendly. It’s hard to find a community where people truly care about the community and the people that live there but I found it at Cortland North Plano!
Samantha_R348
Mar 25, 2023
Apartment Ratings
I have recently had the pleasure working with Cortland's leasing office. Very professional, punctual and great communication skills (everyone i came in contact with). I have visited number of communities before coming North Plano & very happy with my choice. Great on-site amenities and they do a great job of maintaining the place for their residents to enjoy.
Anonymous
Mar 23, 2023
Apartment Ratings
I toured this recently and was completely stunned at the apartments. They were clean, beautiful and most importantly the staff was very helpful and accommodating.
Mar 23, 2023
Apartments.com
María was awesome! This property is beautiful, I will definitely recommend it to my friends and loved ones (:
Daysi Benitez
Mar 23, 2023
Peaceful community, nice staff and maintenance. But poor trash service. Their attached-garage apartments are superb in their own, nice and spacious. And if you don’t have an attached or even outside garage then parking is a mess. But still 5-stars on the helpful staff.
Manroop Singh
Mar 22, 2023
Wonderful front office staff and maintenance workers. Maria always goes above and beyond to help and make sure that anything needed is completed and done to the best.
Maria Bourque
Mar 22, 2023
I recently moved into Cortland North Plano and it has been a wonderful experience. Randi was so kind, and a great help with the move-in process! I have been loving the walking trail during the warmer days. My kids love that we have a yard to play in!
Anonymous
Mar 21, 2023
Apartment Ratings
They answered all my problems. The complex was very quiet. Maintenance was always done very quick. The apartments are very beautiful and you can tell they care very much. It was a pleasure staying here.
Noneya_u
Mar 21, 2023
Apartment Ratings
Francisco not only fixed my heating issue ,also smiled and sjow provided excellent customer service skills by listening and understanding my issue.
Robert K Steffens
Mar 20, 2023
Francisco has fixed the issue in my unit 1324 instantly , appreciate his time
Jagadeeshwar Pishke
Mar 17, 2023
Toured the community today, had a wonderful experience. The apartments are gorgeous and the leasing team was amazingly helpful.
Nicholas Green
Mar 16, 2023
Wow is all I can Say about this property! María in specific was such an angel, she was very helpful! I Will recommend this property to Friends and familia!
Gabriela Villalta
Mar 16, 2023
I recently visited this property and it is so well taken care of. You can tell that this staff cares about what they do. Maria was very Kind and helpful!
Hilario Mondragon
Mar 16, 2023
From all the proparties i've been to this one is the Best. I ran into Maria and she Was honestly so amazing.
Fernando Lemus
Mar 16, 2023
top notch
George Svoboda
Mar 16, 2023
Great community! Maria was very helpful.
Amber Hogan
Mar 16, 2023
This property is hands the down the nicest in Plano. You can truly see that this staff loves what they do. I met Maria and she is amazing and very helpful!
Jesus Marquez
Mar 15, 2023
Amazing place
Jose zelaya
Mar 15, 2023
Maria was such great help I really enjoyed the community
Ruby Zelaya
Mar 15, 2023
My experience here at Cortland has been amazing so far. I love my apartment,, the complex amenities are amazing, and the inclusive community aspect is welcoming. Maintenence is top tier here. Huge thank you to the amazing maintenance man, Francisco. He's always a huge help, is very knowledgeable, and completes tasks in a timely manner.
Stephanie Chatman
Mar 14, 2023
We toured with Tasha and she was wonderful! Her sincerity and dedication towards work was beyond impressive. She made sure she helped us with each and every step of the application. Thank you Tasha for taking excessive time guiding us. On the whole it was a good start for us with Cortland.
Vinothini Ashok
Mar 12, 2023
Thank you Francisco for your prompt response on service request and delivery
Prakash Koju
Mar 9, 2023
Thank you to Carlos for taking care of my smoke alarm he is the BEST
Lisa Alexander
Mar 6, 2023
I will give 100 stars if I could. The community is beautiful. Residents here are nice! Leasing staff answered all my questions. Big thanks to Haley, Randi, and Tasha! They are always trying to help with any issues. One call is more than enough to have all your problem resolved ! The service team is super! Shoutout to Francisco! He is very professional and very responsive. He got my service tickets resolved within the same day! Francisco also helped my putting my early arriving packages in a secure place. He made my move-in much easier! Helped me moving large furniture packages to my unit which I cant make it by myself. Thank you again!
sean li
Mar 6, 2023
La propiedad es un lugar muy hermoso y acogedor sus áreas muy limpias e impecables, agradable de Habitar en familia
edecio villegas
Mar 5, 2023
The amenities were kept clean and I enjoyed the events they had for us every month.
Samantha Rodriguez
Mar 4, 2023
I highly recommend this place, Fransisco was such an amazing help !! Love it
Yocelin Caceres
Mar 4, 2023
muy bonita la propiedad con un gran equipo de trabajo
Oscar Luengo
Mar 3, 2023
Un lugar excelente para vivir , con los mejores servicios y comodidad
Geovanny Caripaz
Mar 3, 2023
Mr. Francisco, a very nice person, attentive, helps the community to ensure that everything is in order, I congratulate him for his work and for his work, that is why I vote for him, Francisco, President 🤣😎😎😎
Andrés Martínez
Mar 3, 2023
Ofrecen excelentes servicios y con la mejor atención
Maricela Hernandez
Mar 3, 2023
In time and great service
Josias Marañon
Mar 3, 2023
Excelente servicio, muy bonita propiedad
Mario Elizondo
Mar 3, 2023
Excelente servicio
juliana hernandez
Mar 3, 2023
they have an excellent service they are very friendly
jesus villalobos
Mar 3, 2023
Great community and great maintenance
EDGAR Herrera
Mar 3, 2023
Mr. Francisco is one of the best people I have met in this community. I am glad that he is here, always very attentive, friendly and above all dedicated to his work, from me to him my respect and admiration
Dairobis Rondon
Mar 3, 2023
Peaceful community, nice staff and maintenance. But poor trash service. Their attached-garage apartments are superb in their own, nice and spacious. And if you don’t have an attached or even outside garage then parking is a mess. But still 5-stars on the helpful staff.
Manroop Singh
Mar 2, 2023
Tasha was amazing and welcoming! She took her time to allow me to take in the area as if I were already living there. The facility was well-kept in all areas with astonishing views. I can't wait to live and be a part of the community here.
brian cole
Mar 1, 2023
I like living here, the place and the facilities are extraordinary, I definitely recommend it
Feb 20, 2023
Apartments.com
We have lived here since January 2021 and we really love it at Cortland North Plano. Mr. Darnell and Ms. Can’Dase have been exceptional with helping us with any issues that arise and the maintenance team is phenomenal. Will keep renewing our lease for the foreseeable future.
G
Jan 16, 2023
Cortland has been the greatest experience. Darnell the Assistant Manager has made my experience spectacular. His high level of professionalism, efficiency, knowledge and quick response to every phone call and every issue has contributed to my happy stay!
E
Jan 3, 2023
My husband and I had a issue needing to be resolved, I was unhappy about it and then Darnell who’s with Cortland North Plano was amazing enough to personally reach out to me and help me resolve the issue. He’s been easy to work with and he’s very nice, I’m happy he reached out!
Sidrah Ali
Dec 30, 2022
Wonderful apartment, I've been stuck here for years. The pipes burst every year, we had two fires this year alone, and the maintenance makes sure to only answer your service request after they've marked it done a few times (fair I guess, if I didn't ask multiple times then it probably not that important and not worth the prohibitively high rent). If you've ever wanted your newly renovated apartment to have cracks in the walls and paint dried to the floor then my neighbor knows just where you should live. If you've never wanted to feel safer, you'll sleep well at night knowing cops frequently patrol through here and even make small wellness checks on residents. I would give this 6/5 stars if I could, I really couldn't recommend this place more. If you've been thinking about checking out the newest apartment company in the area, feel safe knowing that I couldn't ask for a better, more responsible team.
John Miller
Dec 29, 2022
I tried harder to make our relationship work out, but my husband didn't seem to care. and he broke up with me. I was confused and did not know what to do again, rather i got in contact with OJO , He did a love charm that made my husband come back to me, We are now very much happy with ourselves.OJO makes him realize how much we love and need each other, This man is for REAL and for good. He can also help you to fix your broken relationship. His Facebook page : https://www.facebook.com/Dr-ojo-spell-love-spell-102571918576587/
Aminat Azeez Abiodun
Dec 24, 2022
My husband was acting strange again then he left me so I decided to leave then I found physics Ojo online and I explain everything to him he told me to send his picture and full name then I did and he told me I should hold on that he will be back, then he came and said that my husband loves me but there is a woman who is trying to separate our relationship that is why he cast a love charm on my husband but now we are living happily together now 😍 and once again All thanks to physics Ojo , if you are also in a situation I advise you to dm his page 👇 👇👇 https://www.facebook.com/Dr-ojo-spell-love-spell-102571918576587/
Evergold Goodness
Dec 24, 2022
An amazing community with a dedicated staff doing their best to make every day better. Community has plenty of amenities and free covered parking! Definitely one of the best Cortland's I've had the pleasure of living at :)
Seth Nicholson
Dec 14, 2022
I have lived at Cortland North Plano for 8 months. It is a very nice apartment complex in the northern part of Plano close to both the Hwy 121 toll road and Hwy 75. The apartment itself is very well appointed, with a view of the wooded area surrounding the complex. As an avid walker I have access to a trail that follows a small creek running through the grounds and access to the Ridgeview golf course with miles of cart paths on which one can walk. There is also an excellent lap pool for summer exercise, in addition to two well used lounging pools. One standout of the entire operation is the sense of community that the management tries to foster. As a result, there is a feeling of friendliness here. Residents frequently post messages regarding items for sale or services offered. And there are several interest groups for people to join. Plus, an added bonus is it’s a smoke-free complex. As for the management, they are very responsive and the leasing team is very helpful in finding the right apartment to fit you
rg
Dec 5, 2022
I have lived at Cortland North Plano for 8 months. It is a very nice apartment complex in the northern part of Plano close to both the Hwy 121 toll road and Hwy 75. The apartment itself is very well appointed, with a view of the wooded area surrounding the complex. As an avid walker I have access to a trail that follows a small creek running through the grounds and access to the Ridgeview golf course with miles of cart paths on which one can walk. There is also an excellent lap pool for summer exercise, in addition to two well used lounging pools. One standout of the entire operation is the sense of community that the management tries to foster. As a result, there is a feeling of friendliness here. Residents frequently post messages regarding items for sale or services offered. And there are several interest groups for people to join. As for the management, they are very responsive and the leasing team is very helpful in finding the right apartment to fit your needs. In addition, maintenance is quick and comp
rg
Dec 5, 2022
Been here since six months and I love this community. My patio has a golf course and sunset view. Amenities are really good except the printer doesn't seem to work throughout the year.
Yashwanth Reddy
Dec 3, 2022
Great property and management company to work with! Konnie
Konnie Losey
Nov 18, 2022
The best staff!
Alexandra Brown
Nov 18, 2022
The staff at Courtland North are absolutely amazing they are friendly hopeful and gotta above and beyond to make Sure you feel at home.
Portia Butler
Nov 17, 2022
Nice place to live. A bit costly but it is worth. Front office team is amazing and friendly
rajesh naidu
Nov 17, 2022
Cortland has been such a great community to live at. We have been here over two years and have loved calling it our home! The leasing and management staff are AMAZING and very quick to help or answer any questions! The amenities are also always clean and well taken care of. They recently added a net around the whole basketball court and we loved that they did that!
NB Anisa
Nov 17, 2022
Cortland North Plano is a beautiful community with a great staff. The management team has always been very helpful with our needs and I highly recommend this community for families.
Daniel Terry
Nov 17, 2022
Egniz and her team are incredible. Great place to call home in Plano!
Jacob Crockett
Nov 17, 2022
Honestly have so much great things to say about Cortland North Plano! They always care for all the residents and are quick to answer any questions. We have been calling Cortland home for two years and it truly feels like a luxurious place to live! Cortland also has so many community events for residents to participate in. Could keep going on!! But really they are so great!!
Anisa_B
Nov 17, 2022
Apartment Ratings
Cortland North Plano apartments are luxury apartments, with a high standard of living. Amenities are good, Very friendly staff and their response is very good.
Venkat Y
Nov 16, 2022
Good place.
Ava K
Nov 16, 2022
This place is great
Taylen Pittman
Nov 16, 2022
Best place to live and free food :)
Aneeb Siddiqui
Nov 16, 2022
Nice community
Priya Guru
Nov 16, 2022
I love Cortland it's an amazing apartment and it also the best apartment I've ever been in.
Sirish
Nov 16, 2022
This is a great place to live! I really like it
Alisa T
Nov 16, 2022
Nice place to stay at!
s m
Nov 16, 2022
Great place to stay!!
soheb masani
Nov 16, 2022
Best place for schools and amazing community
Pallavi Narayana Rao
Nov 16, 2022
Great place to call home
shaquita wright
Nov 16, 2022
Love it!
Devang Ghugharawala
Nov 16, 2022
Good
Y K
Nov 16, 2022
Great community
Rashmika G.
Nov 16, 2022
We’ve had a great experience so far. The maintenance and office people are really nice. Only complaint is that there are people who smoke even when it’s a non-smoking community.
Corin Soelberg
Nov 16, 2022
Great society
Rajesh Aggarwal
Nov 16, 2022
So good. #Cortie for life
ale grace
Nov 16, 2022
So good
Naomi Powell (AnimeIsAwesomePERIODT)
Nov 16, 2022
the apartments do a lot for the community and they are really cool the apartments are also renovated. #cortlandforlife
Kyron France
Nov 16, 2022
I couldn't get a best place to live, thank you Darnell for helping with my process and showing the whole community.
Isaiah
Nov 16, 2022
La comunidad es muy bonita!
Angelimar Paz
Nov 15, 2022
Haley gave me an amazing tour! The amenities are great, and the staff answered my questions quickly. I would highly recommend this community based on the staff alone.
Cameron Johnson
Nov 15, 2022
I love my home, The space is huge. The renovation are beautiful. I have been a resident for almost 3 yes. Our community staff is absolutely amazing. I can not say enough of our community at Cortland North Plano.
Tasha Griffin
Nov 15, 2022
CanDase is amazing ! Great energy , I had a great visit !
Ashley Griffin
Nov 15, 2022
I love living at North Plano! The community has plenty of amenities like the game room and the clubhouse! They’re always quick to help me like when I locked myself out of my apartment! Haley is a joy at the front desk and always there to help me navigate the portal! Highly recommend!!
Nucleootide
Nov 15, 2022
The maintenance team is awesome! Shuy is always willing to help everyone!
Samantha Zepeda
Nov 15, 2022
Great service, Darnell was a great help very respectful and patient with me and my family!!! Great property
Marcos Henriquez
Nov 15, 2022
La comunidad es muy bonita y todos son muy amables.
Angelimar Kairu Villegas Paz
Nov 15, 2022
Todos son muy amables y me tratan bien cuando necesito sus servicios.
Raidi Aguirre
Nov 15, 2022
The office lady’s are very polite not only with me the exterminator, but with the tents as well. I like coming here
Ivan Cox
Nov 15, 2022
The club house is very spacious with such a modern decoration, it is equipped with everything necessary, plus an immaculate game room. It overlook a swimming pool and nearby parking. This is real good choice. The cleanliness and the organization are remarkable. I recommend and would use again.
Lakdar Djemazi
Nov 6, 2022
We had the clubhouse to organize a baby shower, and oh my gosh, i was impressed, the space is amazing lots of amnesties, pictures by the pool Thank you
oubaiche sarah
Nov 6, 2022
Nice
Shi
Nov 1, 2022
It was okay
MsKeke bursey
Oct 5, 2022
9-28-2022 This complex went through renovations in 2021 and my wife and I were in an apt post-renovation. The maintenance request list was light but when we did have requests they were taken seriously, quickly, and with great attitudes. 5 starts for Maintenance. The Admin Office was also extremely responsive and transparent to all of my questions and concerns. 5 stars for Admin Office. This place is heading in a good, positive direction. We'll miss living there.
Dan Bales
Sep 28, 2022
Cortland North Plano would be a great place to live; the staff is excellent and easy to communicate with. They were super friendly, professional, and respectful! When I visited the property, they went out there way to make me feel welcome. I love everything about Cortland North Plano. It is precisely what I hoped for, and I did a lot of apartment shopping, and none of them felt as welcoming as Cortland North Plano. The apartment complex is not just outstanding; its location is terrific, with restaurants, movies, walking trails, and stores close by. Run, don't walk to lease an apartment here.
Kellie Leehy
Sep 24, 2022
Ok
Salman Zamir
Sep 17, 2022
Pretty state
Greg Wilson
Sep 7, 2022
We love staying at Cortland North Plano...have been calling it home since more than 1.5 years...staff in the office and maintenance team is very responsive and friendly, it is near to all the shopping strips and the highway, Frisco ISD schools are nearby etc...we highly recommend Cortland North plano to everyone..
Aug 30, 2022
Apartments.com
I like here. Orderly and clean. employees are kind
Şimay M
Aug 28, 2022
Both the leasing office staff and the maintenance staff are some of the most resident focused people I have experienced. The maintenance folks take pride in their craft, they are responsive and courteous. They are have a good team here.
Aug 25, 2022
Apartments.com
I am a resident at Cortland North Plano. I want to recognize the outstanding service provided by the maintenance team. Our AC went out early this morning which is a big deal in Texas. We called the emergency number. They did not wait until business hours to show up. Chuy, a member of the maintenance team, was at our door early this morning. He fixed the issue in several minutes. Thank you Chuy for keeping us cool!
Hammond Burke
Aug 18, 2022
Front office is friendly, helpful and can be bribed with chocolates for extra assistance. I recommend milk chocolate if in doubt. Shout-out to Jace and Can'Dase.
Will Moorhead
Aug 12, 2022
I have had many exceptional service experiences since moving to Cortland North Plano 6 months ago.
Troy Vanderhyde
Aug 12, 2022
Jesus I love these apartments I'm about to relocate
Rose Perez
Aug 11, 2022
I give Cortland North Plano 3.9 out of 5 stars.
Steefen
Aug 11, 2022
Oh my god I love those apartments I’m about to move there TJ is the best
Marsha Jones
Aug 11, 2022
Beet community ever! Amazing staff and quality apartments!
Sandra
Aug 11, 2022
Front office is friendly, helpful and can be bribed with chocolates for extra assistance. I recommend milk chocolate if in doubt. Shout-out to Jace and Candase.
Will Moorhead
Aug 11, 2022
Front office is friendly, helpful and can be bribed with chocolates for extra help. I recommend milk chocolate if in doubt. Shout-out to Jace and Candase
Will Moorhead
Aug 11, 2022
Beautiful property, and amazing staff !
Natasha Evans
Aug 11, 2022
Egniz was very helpful and had great knowledge of the property. Looking forward to my move soon
Verne Parker
Aug 11, 2022
Those are the best apartments ever
Tynesha Perez
Aug 11, 2022
Very nice place…. I felt like I was home… I would recommend the stay to anyone…
Dee Johnson
Aug 11, 2022
Community management is very helpful! The front desk is helpful we love staying here great community!
Anisa Bhatti
Aug 11, 2022
If you're looking for an amazing apartment complex? This is hands down the best. The amenities are great, and I have to say I am still so constantly surprised by what's available. The community is very interactive, there are things to do daily. Since we have been here they have done fundraisers, parties, and I'm just really pleased to feel like the place eim living, actually cares. They are prompt with services calls, addressing issues, and endeavoring to resolve those things. I love my apartment, I love that I can have my pets here no issues. I have already recommended this to a few friends. I cannot speak more highly of this place.
Janine Guzman
Aug 11, 2022
My husband and I were shown an apartment today by Darnell Parker. His knowledge of the property as well as the surrounding area influenced my husband and I to consider moving into the complex.....
Katie Moore
Aug 11, 2022
I was visiting family at Cortland and TJ was so polite. Respectful and a hard worker. Great addition to the company.
Wes Johnson
Aug 11, 2022
This apartment complex was nice and clean and the landscape was beautiful. TJ was very respectful and allowed me to view his apartment and they were breathe taking
Tropez Williams
Aug 11, 2022
I love these apartments.
Carmelita Townsend
Aug 11, 2022
These apartments are beautiful wee kept and friendly people
Edward Walker
Aug 11, 2022
Oh my god all the apartments I've seen in Texas these apartments gorgeous nice view
Lillie Perez
Aug 11, 2022
Visited the area, it was beautiful. Thinking about relocating here.
J'Messia Jackson
Aug 11, 2022
I visited Plano and seen these apartments I love them the neighbors was friendly and TJ showed me a great hospitality while I was there and I really love it there and I will be visiting again real soon
Latasha Edwards
Aug 11, 2022
This place is amazing, from the tour to the office team and maintenance staff! Darnell was the greatest and made me feel right at home. Highly recommend this community as anyones new home!
Mariah Hernandez
Aug 11, 2022
I visited here for a mini vacay and loved the area and view Tj helped with everything i needed and more
deantria blanks
Aug 11, 2022
I love the apartment and want to move there
Mildred Starks
Aug 11, 2022
Nice apartment complex and pleasant atmosphere! Hopefully one day in the near future this will be my new home!
Sequaia Hassell
Aug 11, 2022
Darnell Parker was a great host, really thinking about moving in your property. You need more like him.
Alton Boone
Aug 11, 2022
Beautiful place plan on moving there one day
Ellis Johnson
Aug 11, 2022
Exceptional service
Kareem Ross
Aug 11, 2022
I love the new upgrades to the community. When I need work orders completed in a timely manner, TJ is always willing to assist. You should keep more workers like him around. :)
Kamesha Jones
Aug 11, 2022
I would recommend these guys to anyone, maintenance crew is very prompt and professional as well as keeping the grounds clean. Customer service is also amazing
Gary Maryland
Aug 11, 2022
I recently went in to view these beautiful apartments as I am thinking of moving here and had an amazing experience! First of all the place was clean with so many amazing amenities and the gentleman Darnell Parker was so friendly, accommodating and knowledgeable!! Such a great experience here, I highly recommend these apartments and their awesome staff/management!! Thanks again, Darnell! 🥰❤️
Michelle Poehler
Aug 11, 2022
I came in for a tour and had the pleasure of meeting with CanDase. She was very friendly, knowledgeable, and thorough. If you come by for a tour ask for CanDase.
Jose Hernandez
Aug 11, 2022
Toured with Randi LeBlanc, and she is a superstar! She worked with my schedule to get me all the info I requested and faster than I expected. Sadly, we chose to live closer to our boys’ school, but Randi is phenomenal and the place is beautiful!
Marie Gibson
Aug 11, 2022
It was a great experience, Fantastic service and amazing place to live. I will miss this place.
214esmily
Aug 11, 2022
I toured recently with Randi. She was very knowledgeable and truly committed to customer service. Unfortunately due to accepting a job out of state things didn’t work out, but upon my return Randi assured me that she would work just as hard for me! Randi’s passion for her work is out of this world. Thank you for making such a positive impact, and making a stressful situation better!
Cody Vargas-Burke
Aug 11, 2022
Nice location and very leasing agents like Randi
Brian Baird
Aug 11, 2022
I visited there and it’s beautiful and peaceful my next move will be here
Frances Johnson
Aug 11, 2022
Estos apartamentos tienen buen servicio.
Aldair Cespedes
Aug 11, 2022
This is a great community
Jamez Perez
Aug 11, 2022
This is a great Community. perfect location and the service team is just great and super helpful
Roberto Galdamez
Aug 11, 2022
CanDase helped me when I came in to look around and she was awesome! She was so helpful. Super knowledgeable. The place is gorgeous, as well!
Mitzi Merritt
Aug 11, 2022
The complex is great, great amenities & great management. Specifically Darnell & Randi, they are amazing! Would recommend living here to anyone!
Devin Petit Frere
Aug 11, 2022
Love the community! Quiet, well kept, and friendly neighbors. Staff is on top of all requests/concerns. Randi and Darnell are bomb! They always know what they’re talking about, friendly, and down to business.
Kirsten Ross
Aug 11, 2022
When I was apartment shopping I checked out Cortland North Plano. Randi was very helpful when it came to information about the community, and all other Cortlands in the area. Unfortunately, I ended up leasing elsewhere, (closer to family) but will definitely keep Cortland in mind for the future!
Becky Butler
Aug 11, 2022
I service this community often, and it’s such a nice, clean and friendly community. By far my favorite cortland property!
apolonio reyes
Aug 11, 2022
Staff is great, they always find cool ways to help us and have events to make my us happy
none ofyourbusiness
Aug 11, 2022
I visit the property often and the leasing staff is amazing!!! They are extremely helpful to all who come through their doors and would highly recommend
David Smith
Aug 11, 2022
Awesome place to live.
Julie Janides
Aug 11, 2022
We've really enjoyed living at Cortland so far. They have 2 parks for the kids to play at. The gym and pool are great. They have fun group fitness classes. My only complaint is that there aren't very many sidewalks so it's not the most stroller friendly. If I want to go to the pool with the stroller then I have to carry it up and down stairs. Besides that, haven't had any bad experiences! Maintenance is usually very quick to deal with things and are friendly! They also do community events pretty often which is so fun! -Rachael Knudson
Rachael Andrade
Aug 11, 2022
Egniz was very helpful and friendly. She was knowledgeable about the property and informed me of all my options. Clean, friendly property as well.
Daniel Rodriguez
Aug 11, 2022
Really good worker
Oscar Hernandez
Aug 11, 2022
I loved the entire experience! Randi in the leasing office was so easy to work with (& I am shamelessly high maintenance 😬🤷🏻♀️)!! The property is well maintained & clean, there’s lots of community events to meet your neighbors —- just do it, you won’t regret it!!
Ragan Arthur
Aug 11, 2022
I have lived here for 2 years and I have had zero issues. The pool is great. The gym is top quality. Maintenance and staff are always friendly and accommodating. The complex id a very safe environment and great for families.
jacob britton
Aug 11, 2022
Great community! I got free breakfast on my tour! That was cool and different. It made my visit memorable.
Aug 11, 2022
Apartments.com
Egniz was very helpful and friendly. She was knowledgeable about the property and informed me of all my options. Clean, friendly property as well.
Aug 11, 2022
Apartments.com
A friend of mine lives here & they have nothing but good things to say! Whenever I visit, the community is welcoming & is well maintained.
Jennifer Shumaker
Aug 10, 2022
Great apartments clean and well kept. I liked living here. The area was great.
Charlie Hall
Aug 10, 2022
The apartments are very nice along side having a great community, and the maintenance being fast to respond!
Kase Caceres
Aug 10, 2022
Loved this Apartment Complex and would have stayed but ended up moving out of state for another job. Randi was the best she showed me around and answered all my questions. Great place to make a home!
Matt Wolfe
Aug 10, 2022
Love the pretty blue pools. And the apartments are clean
noah stot
Aug 10, 2022
Really great service from the staff. Everyone was amazing and any issues were resolved quickly and with no hassle.
Trevor O
Aug 9, 2022
We have lived here since January 2021 and we really love it at Cortland North Plano. Mr. Darnell has been exceptional with helping us with any issues that arise and the maintenance team is phenomenal. Will keep renewing our lease for the foreseeable future.
G
Aug 9, 2022
I worked with Randi in the leasing office when looking at the community. She was great and did a wonderful job showing me around the property and explaining the amenities. An unexpected life event came up so I decided to not sign but if I am looking for an apartment in the future this will be my choice!
Monica Tolliver
Aug 9, 2022
I can’t say enough about Geo, the maintenance guy. He is so friendly and helpful. I don’t know what they’re paying him but whatever it is …it should be more. He goes above and beyond for everybody.
Hooten Family Healing Center
Aug 9, 2022
I love the community and the staff is amazing! Especially Darnell, he's always so helpful!
Pablo Calderon
Aug 9, 2022
Cortland North Plano is a beautiful community. From having an immense amount of amenities to luxury home living. The quality and activities provided are absolutely amazing and far beyond other communities. Although it doesn’t stop there, the staff is incredible. The customer service provided is very personable and helpful. The Management is my favorite from any community I have chose to reside. I have yet to meet a staff member that did not welcome me with a smile and solution to any problem I may have. I love this community and staff!
Ellie Alvarez
Aug 9, 2022
Came in as I was looking around for a new Apartment and the staff here was SO very helpful. Thank you for everything and I WILL be back!
Noneya
Aug 9, 2022
A beautiful complex to call home!!! Mgmt always schedules fun activities like trick or treat activities, chili cook offs, food trucks and more! I get a weekly newsletter with updates and even quotes or jokes. This shows an attention towards detail so I am comfortable. Very attractive front ofc and clubhouse, TV room, games. Large exercise/weight room above club house. Front desk staff very friendly, dressed well, helpful and knowledgeable. The mgr E. Ricks is very friendly, good listener, takes action quickly when issues arise, and also dresses well. The grounds landscaped beautifully, kept clean with colorful flowers, etc.and nature area enclosed in a canopy of tall trees. Very nice play areas for children, tennis and basketball court. Nice shiny grill for outside grilling. Apt homes renovated with current themes, and clean. I've been here 4 years and I still love hearing the sounds of children playing at the playground.
Bruce Kearney
Aug 9, 2022
Recently moved and I am happy with overall moving process was so quick and service request processing is very fast.
anil mak
Aug 9, 2022
Excellent attention, beautiful apartments with a great management, they are always prepared for any situation
Oscar Vielma
Aug 9, 2022
a nice place to live, good facilities and excellent service
maría merchan
Aug 9, 2022
I truly appreciate the friendliness and professionalism of their team, especially the shorter guy, Darnell! I could not be more happy with how everything is going in my new home and how much easier it was made with their help!
Kong Moua
Aug 9, 2022
Thank you Darnell for taking care of all of my concerns!! Don’t know what I’d do without you. Keep being awesome!!
Flor Signorelli
Aug 9, 2022
This is an amazing facility and the sales persons and managers are incredibly friendly. Their customer service is exceptional. Love the pool and the amenities.
Greg Stitt
Aug 9, 2022
We called Cortland North Plano our first home in Texas. The staff was absolutely attentive and welcoming. Impressive amenities and activities for the whole family!
Michelle Stitt
Aug 9, 2022
I have lived here for 2 years and I love it!! It is a beautiful community with a ton of nature, especially for being so close to everything you need in Plano/Frisco! There is a whole nature trail that runs through the middle of the community as well as a very large golf course behind it. The team is very on top of things and super helpful! The renovations are very nice and the layouts are spacious and bright!
Haley Flecher
Aug 9, 2022
This is a gorgeous property!!! I’ve been looking around north metroplex for apartments, and Cortland North Plano nearly won me over! Randi was just lovely, touring me throughout the property! She was so helpful in providing me a ton of options here! In the end, I needed to be further south toward Dallas, but I can’t recommend this place enough! Stop by and give Randi and the good people at Cortland North Plano a chance when you’re looking for your next place!
Matt R
Aug 9, 2022
TJ that works with maintenance helped me get in to my car when i left my keys inside of it.Great guy and he's really good at what he does
Keldric Luster
Aug 9, 2022
This apartment complex is awesome. The scenic views and the community spaces were beautiful and clean. If you are apartment shopping in the area make sure you put this complex on the list to check out. Ask for Randi when you take a tour! She was professional, nice, and answered all my questions truthfully.
Jordan Reese
Aug 9, 2022
This community is great and clean
Francisco Caceres
Aug 9, 2022
I was on the property visiting a friend. The community is safe. Nice inviroment friendly people.
Fav Cas
Aug 9, 2022
Staff is great, service is exceptional. Amazing location, great schools in FISD.
Toni Parenzan
Aug 9, 2022
Exelente equipo en el area de oficina y mantenimiento
Jesus Torres
Aug 9, 2022
Nice Place to lived
Oscar Vielma
Aug 9, 2022
Love this place
Melissa Pyle
Aug 9, 2022
The best place to live, Thank you Darnell for all your time and attention.
Robrto Galdmez
Aug 9, 2022
Staff was extremely helpful and accommodating while I was helping a friend navigate through a eviction. It was nice and refreshing to see a apartment complex manager/ staff smiling and friendly, most importantly helpful, knowledgeable about programs and willing to work with the tenant to navigate through the process.
Melissa Lebrun
Jul 15, 2022
So I didn't end up choosing this complex because I needed a slightly different location -- but I just had to jump on here to say that Haley in the front office is amazing. She was super helpful during my apartment search, reaching out to give me options and check up on the status of my search. Thanks Haley! You're a rockstar! I'll definitely consider CNP in the future.
Warren Mills
Jul 13, 2022
Amazing complex, wonderful people.
Michael Gerges
Jul 5, 2022
Arturo the tech is wonderful to deal with, he came in to our apartment today and fixed our sink real fast and also fixed another clogged sink in bathroom, great service tech, thank you man.
Zaid Alsarray
Jul 1, 2022
nice pool
M J
Jun 21, 2022
Did not end renting here but wanted to show appreciation for the great service we got when we first reached out. :)
Luis Brito Arias
Jun 7, 2022
Beautiful floor plans within budget
Devaleena Mitra
May 30, 2022
Loved : Swimming pools(3) The office VERY NICE(coffee water etc inside) The gym HUGE •Events every month to keep everyone entertained Places: ~Golf / park bbq ~BBQ 5 different olaces to go (the forest in the woods 2, the other 2 next to the pools, in the golf park) ~playgrounds 2 ~basketball court ~volleyball/tennis court Not a fan of the roads and the parking lots You can buy a garage if you want use it for your car or ur own small gym
Aiya Aubakir
May 13, 2022
Love the basketball courts
Coach CL Trule
May 2, 2022
Very clean apartments! Great location in Plano, perfect for families. Gym is amazing and community is active. Only wish there were elevators.
Raymond Remo
May 2, 2022
Loved working with Cortland's leasing office. Very professional, punctual and great communication skills. I have visited many communities before setting on this one and very happy with my choice. Great on-site amenities and they do a great job of maintaining the place for their residents to enjoy.
Alexander Dvinanin
Apr 26, 2022
Loved working with Cortland's leasing office. Very professional, punctual and great communication skills. I have visited many communities before setting on this one and very happy with my choice. Great on-site amenities and they do a great job of maintaining the place for their residents to enjoy.
Alexander Dvinanin
Apr 26, 2022
Arturo has been very helpful in fixing our issues. Very well mannered! Very Knowledgeable about his job!
Courtney Garcia
Apr 1, 2022
They were really fast in completing our service request. The complex is very attentive to the needs of the residents.
Marvin Sapp
Mar 30, 2022
They were really fast in completing our service request. The complex is very attentive to the needs of the residents. Chui was great and he even mounted my TV’s. All of this was taken care of in less than 24 hours.
Marvin Sapp
Mar 30, 2022
This place is honestly amazing from the scenic views in the complex to the great atmosphere between residence and staff. This is a great active community they do something AT LEAST once a month to get the residence involved wether it be a pool party or a food truck. I’ve been here for almost a year and love everything about our apartment and community!
Tyler Raymond
Mar 25, 2022
One of the best apartments I stayed. The service is fast and Fransisco cassas is quite helpful in resolving issues
Pratik Kaluse
Mar 24, 2022
Niceee
Laila Eshpari (Layla)
Feb 14, 2022
Great peaceful
Trinidad Silva
Jan 1, 2022
Thank you to FRANCISCO CACERES for volunteering at Hooten Family Healing Center. You have always been there to help us when we need it. You and your family are such a blessing to our facility. We are forever grateful for your generosity, kindness, and patience!
Christine Casmedes
Dec 22, 2021
Good 👍
Surya Kumari
Dec 1, 2021
Community is great with all facilities.
prakash babu
Nov 29, 2021
Very beautiful and luxurious to add to that Candase is exceptional! Ask for her!
Stephanie G
Nov 12, 2021
Quiet, safe and clean community. Maintenance responds in a timely manner, great community building events hosted through the leasing office and the location is great.
Karisa Ross
Nov 10, 2021
I would give Francisco 6 stars if I could. He came to fix my washer and fixed my door on the way out that I didn't even know was broken. We have received the best service!
Destiny Remshardt
Nov 2, 2021
Dani was very courtesy and knowledgeable about the apartments. She showed me around to different sizes of apartments and answered all of my questions. I give her a 5(+) rating.
Penny Featherston
Oct 29, 2021
I was helping my brother move in when a gentleman lended a helping hand to make the moving experience more easier. Happy to know there is still people like Francys Fiandor. Excellent service Highly recommend this facility
Jossias Palacios
Oct 29, 2021
I love this place! It is the best apartments I have ever seen. I didn’t know they had a place to live that is so cheap and so beautiful. The swimming pool is the best part. I could swim forever and the women good gracious.
Anonymous
Oct 28, 2021
Apartment Ratings
Amazing property
Fresh Lvl
Oct 28, 2021
Very nice
jonwilhelm
Oct 28, 2021
Very friendly staff! Thoroughly enjoyed my tour!
Casey Waters
Oct 28, 2021
The staff was very nice and eager to show me around, 5 stars for Dani one of the managers there
chance gowan
Oct 28, 2021
Staff was amazing! Super nice and extremely helpful.
Taylor S
Oct 28, 2021
Staff was friendly and help me answer all of my questions.
Katarina Nicole
Oct 28, 2021
Candase is fantasic! So helpful, and the property is well kept. Love it here!
Alexis Thompson
Oct 28, 2021
Dani was such amazing help, answered every question I had and remembered my name. :D thank you for everything!
alex kory
Oct 28, 2021
Cortland North Plano has such an amazing personal, who helps me out on everything! Each time I go they receive me with Joy and the amenities are amazing, very nice place!
Abimael Hernandez
Oct 28, 2021
Is great! We had a great tour and they got us leased and renting quickly and efficiently, helping us with any problems that came up. Michelle has been extremely helpful.
CryHavoc21
Oct 28, 2021
Muy bonita la propiedad Y la señorita ellie me atendió muy bien excelente servicio 👍 👌
Erick en Texas 504
Oct 27, 2021
Egniz is extremely helpful. She is sincere and always looking to take care of customers in whatever way she can. You can tell she genuinely cares and wants to serve others and provide them with the best experience everytime. My work orders are always taken care of quickly and she answered all my questions efficiently. Thank you Egniz!! 😊
Alex Coles
Oct 27, 2021
The best place to live, Thank you Ellie for all your time and attention!
Robrto Galdmez
Oct 27, 2021
Leasing agents are very helpful and kind. CanDase was my agent and was professional in working with me to find my apartment. Ask for her when looking to lease
Christopher Madison
Oct 27, 2021
I was impressed with the facilities and amicable staff, especially our tour guide Michelle. And, the day we visited there was a chili cook off. I thought the pineapple and jalapeño chili was the best!
Mikel Wegner
Oct 27, 2021
What a beautiful community to call home!!! There is always something fun planned for the residents including trick or treat activities, chili cook offs, food trucks and more! A modern clubhouse with friendly staff stand out and make you feel welcome each time you enter. Michelle, in the leasing office, has welcomed me on multiple occasions with a big smile and always friendly demeanor… it is people like this who make an apartment community feel like home. I would recommend this community to anyone looking for a place to call home in the Plano area!
Lisa Webster
Oct 27, 2021
Ellie was so helpful when i came in. The community was clean and well kept.
DannI Jostes
Oct 27, 2021
I was very impressed with the location, security, amenities and staff. We attended a chili cook-off event and I felt the harmony and unity of fellow neighbors. It's possibly our next home, since both my daughters have moved to Texas. I'm grateful for the experience.
Olivia V Webster
Oct 27, 2021
Huge thank you to Candasea for being so helpful with helping me find a home with such short notice
Dillon Pierson
Oct 27, 2021
Me encanta el servicios que brindan en los Apartamentos son muy amables ... La manager es una excelente persona cualquier problema te lo resuelve. El servicio que frinda Michelle es muy especial. Nos podemos comunicar con ellas en español y ingles.
Ernesto Cruz
Oct 27, 2021
Big thanks to Dani
Kikouma
Oct 27, 2021
Thank you for the great service!
Sophie Anne
Oct 27, 2021
Jace is pretty cool.
Carlos Vasquez
Oct 27, 2021
Ellie was super nice and respectful. The tour she gave was great.
PeakdatFN YT
Oct 27, 2021
Ellie has helped me so much to find a perfect home. I can see myself staying here for a long time. The people around me are great and I love the community.
Liam egert
Oct 27, 2021
The home I found was great and I can thank Ellie. She was super helpful and kind. This is the best place I have lived in and the community is fantastic.
Jaelen Block-Hil
Oct 27, 2021
I’ve been looking for a place to stay for a while and with the help of Ellie I’ve found the perfect place. The community is amazing and everyone was so helpful.
Jaelen Hill
Oct 27, 2021
Ellie was super helpful and the community that she put me in was great!
Ameet Sandhu
Oct 27, 2021
Ellie did good!
COLBY KITTERMAN
Oct 27, 2021
Cortland north has been my home since it was called the Aster (nearly 4 years) I’m happy to say goodbye but before I pet ways, 5 stars to the maintenance crew, always responding so fast to major + minor requests. Specifically the maintenance guy Nestor. Always so professional, never forgot to wear his shoe covers in my home, & always got the job done with ONE request (if supplies where available). He is absolutely great & although I’m moving out of the complex I hope my new place has at least one guy as good as him on their team.
G Caire
Oct 27, 2021
Coming from a 10+ year of customer service experience I just adore finding other bubbly people in their work elements! CanDase not only had awesome energy but she was very helpful & also made sure to cover any & all questions I may have had or even some I didn’t even realize I needed to know! Definitely give this experience with her a 10/10! Very sweet & friendly !
Goddess Sings
Oct 27, 2021
Amazing community and staff Ellie was amazing during the tour very generous and made me and my family feel welcome
Antonio Sorto
Oct 27, 2021
I had such a great time just even looking at these apartments. I highly recommend asking for CanDase if you're going on a tour. She was friendly, funny and just absolutely amazing. Knowledgeable about the entire property, prices and even events happening around the neighborhood.
Ragaila Jones
Oct 27, 2021
Ellie helped me lots to find an amazing apartment building. She was extremely helpful and kind.
lauren alvarez
Oct 27, 2021
Ellie was great!! I called for information and she was so sweet and bubbly!
Kristy Peris
Oct 27, 2021
We recently moved to Cortland North Plano and so far I am really happy with all the amenities and staff. I never miss a chance to grab some food from the clubhouse. Ms. Patty provides the most yummy Tex-Mex for the residents every Wednesday and Friday. I work from home, so its super convenient to grab my lunch and head back home without even having to get in my car! Plus the food is FRESH and so good! Definitely a fun perk of living here!
Amber Bryant
Oct 27, 2021
We have a great experience at Cortland North. Mrs. Mars and her team offered professional services to relocate us. We definitely recommend to others staying in those luxury apartment.
James Wilson
Oct 27, 2021
I would like to give cortland a big thank you for having "Francys fiandor" on our property . He is very friendly also very kind , if you ever have any maintenance issues he is the one to ask for....
Rodolfo Vargas
Oct 26, 2021
The renovation is amazing. This property is in a great location, close to the expressway but also tucked away enough so it’s quiet and surrounded by nature and trees. Management is top notch.
Amy Turek
Oct 26, 2021
Great complex and staff overall. Apartments are well kept, quiet and respectful residents. I would recommend for anyone looking for affordable housing in Plano.
Jeniffer Crawford
Oct 26, 2021
Great place to live at Ellie was very kind during the tour
Kevin S
Oct 26, 2021
Ellie was extremely helpful. The community seems really nice.
Liana Alvarez
Oct 26, 2021
In a time when it seems like everyone is afraid or just having a hard time dealing with life's circumstances it was refreshing and heart warming to receive such a warm welcome from a leaseing agent who has never seen or met me in person. I will be moving to Texas for sure now. Miss CanDase Mars gave me pure southern hospitality that has surely been lacking these days. Thank you for taking the time and answering all of my many questions that helped me to decide on my new living space. In today's climate we need more people like her!!! Thank you Miss CanDase Mars. We are looking forward to our move soon!
Bold Speaker
Oct 26, 2021
I’d like to thank Ellie for the tour around the property. Very helpful and made us feel comfortable around the property
Alex
Oct 26, 2021
I love living here! I feel so safe and taken care of. This community is very beautiful and have a lot to do. The maintenance guys come in a timely manner and the office girl Ellie is very sweet and helpful
cody crowe
Oct 26, 2021
These apartments were very modern. It was a very luxury community. The area is very nice! The young lady in the office who helped us, Ellie, was very nice and answered all of our questions.
Zane Heller
Oct 26, 2021
This place is very nice! Ellie was very knowledgeable and made us feel right at home.
Oscar Rangel
Oct 26, 2021
I love the apartaments. They were very nice and the Office girl Ellie was very helpful
Alfredo Franco
Oct 26, 2021
Ellie was so nice with me. Touring was a great experience! The community is very nice
Guillermo Lopez
Oct 26, 2021
I came in with my wife looking for an apartment. AFTER going to many apartments we ran into Ellie at Cortland. She by far exceeded my expectations. GREAT experience and customer service!
ronald buckler
Oct 26, 2021
Ellie is the best!
Gary Wallace
Oct 26, 2021
The best community I have ever lived at! Nothing beats all the events! Ellie in the office is always positive and I love coming in and feeling the positive energy in the office.
iamT Minnie
Oct 26, 2021
A beautiful community! Ask for Ellie she is the best there is! Cortland never disappoints.
Daniel Ramirez
Oct 26, 2021
Not only that this is such a beautiful property the staff is amazing and very helpful!!! They make it so welcoming and feel like home. Maria in specific was very helpful and kind!!
Giselle Benitez
Oct 26, 2021
This community is very upscale. I love how much they have to offer! From pools to parks to an amazing gym. The office staff is amazing and very inviting. Ellie made me feel write at home when touring!
Jaylon Rucker
Oct 26, 2021
The team is awesome! The grounds are well manicured and cared for and the office staff is very helpful, nice and professional. I am really impressed with the level of engagement that the Management staff provides from the activities to the events that are held within this community. This living community feels relaxed and will make you feel right at home with a sense of belonging in your space.
Tywanna Ferguson
Oct 26, 2021
Todo muy bien excelente trato y todo super bien
Yasmany Abich Vargas
Oct 26, 2021
Nice property . CanDase made my day she was very helpful !
Josh Jenkins
Oct 26, 2021
Muy bonita propiedad Y la señorita ellie
Erick en Texas 504
Oct 26, 2021
I love it here. If you ever have any problems make sure to talk to Ellie at the front desk . She’s awesome!
Jace Belknap
Oct 26, 2021
The management here is so nice. I talked to a girl named Ellie and she went above and beyond in answering all my questions.
Alyssa Kramer
Oct 26, 2021
This community is amazing.It has so many amenities and events. The grounds are very well kept and the staff is very on top of things! Ellie and Candase are very sweet. I really love when I come to the office and see Them!
leo Avila
Oct 26, 2021
Love the free coffee and the warm greetings from Ellie and CanDase . They always brighten my day ! Love my home !
jimmy Kenney
Oct 26, 2021
Leaving this comment for CanDase who has the best energy when you meet her! Truly believe Cortland is great and the events are fun because of her and the team.
Reana Jenkins
Oct 26, 2021
Great community and even better staff to help you through the process. CanDase was amazing from start to finish even with me being so indecisive with the floor plans! Thanks again Cortland team!
Quintin Carter
Oct 26, 2021
North Plano is beautiful. They gym is the best gym I have ever seen! The office girls Ellie and Can’dase are so outgoing and helpful. It’s a great environment
Jose Bermudez
Oct 26, 2021
CanDase and Ellie and such a awesome bunch ! I love this community ! I love the events and management is so helpful .
William F
Oct 26, 2021
Candase and Ellie brighten my day. Love the free coffee and my apartment!!!
Matt Mccoy
Oct 26, 2021
Cortland is an amazing property! Ellie and Candace always brighten my day! Everytime I see them on property they always stop and speak with us.
Austen McCoy
Oct 26, 2021
Ellie this property is very nice looking and your a very nice person
Jason King
Oct 26, 2021
The experience was amazing and the community was great. Ellie was a big help.
ally m
Oct 26, 2021
When I say helpful!! I meeean helpful! I’m somebody that really needs all the details like even over the littlest things and I kinda be “a lot” sometimes. So my girl says! But that’s besides the point, I was impressed as soon as I walked in the lobby. The first person to great me was Ellie Alvarez and she literally had all the answers to all my questions it was very comforting! Bravo to management and equipping their staff!!
kiel miller
Oct 26, 2021
Ellie was extremely helpful and the experience I had searching for a place to stay was amazing. The community is great and Ellie was a big help.
Zander “Wustyeatingcrepes” Hancock
Oct 26, 2021
I’ve been looking for a place to stay for a while now and I’m glad to say I’ve finally found one. The community is awesome and the experience was great. I can thank Ellie for all of this.
Tori DSouza
Oct 26, 2021
Ellie was extremely helpful, and kind. The community it great, and she was overall great.
Averyy Whortonn
Oct 26, 2021
This community is truly amazing. The pool and parks are beautiful. Maintenece is great! THE office Girls are very sweet I really love speaking With Ellie and Candase when I go in there!
Dan
Oct 26, 2021
This property Is beautiful! The Office staff is so eficient. Ellie and Candase are súper sweet and helpful. I love living here. Thank you Cortland for an Amazing community
Marco Icu
Oct 26, 2021
Cortland North Plano is the best community I have ever lived at. Ellie at the front office is really sweet. She always is willing to help
Betito Campos
Oct 26, 2021
Cortland North Plano is a beautiful community with great amenities. The office staff is very welcoming! Ellie and Can’dase were so personable! Maintenance was super friendly and efficient
Victor Estrada
Oct 26, 2021
Amazing community love the environment Candaci is such a wonderful leasing agent she helped me find my 1 bedroom apartment made sure it was the right fit for me I am forever thankful. Highly recommend moving here and ask for Candaci she’s the best!
rashun williams
Oct 26, 2021
The facility and club house is amazing. All of the leasing consultants are incredibly friendly and helpful. All of our neighbors were great and this is a great place to call home.
Greg Stitt
Oct 26, 2021
I recently went Apartment shopping, and by far this was the best experience I’ve had. Not only in apartments but anywhere. Ellie was so professional and knowledgeable. I had a lot of questions but she was able to answer them all. She made my experience so personable and positive. She made me feel right at home. I am so impressed with the level of professionalism and dedication this young lady has. Thank you so much for all your help Ellie.
Julian Jaquez
Oct 26, 2021
Las personas de mantenimiento y en especial Francis el personal muy profesional excelente trato y Cervicio
yadir gonzalez
Oct 26, 2021
Excelente lugar para la familia, muy tranquilo y seguro.
Jesus Perez
Oct 26, 2021
Overall I love this community. A few mishaps after moving in. Love that it’s a smoke free zone. All the amenities work! Candase Mars in the front office is an absolute GOD send! She made everything so smooth. Took care of issues expeditiously.
Shayla
Oct 26, 2021
Ellie Alvarez helped me a lot on finding an apartment I was struggling for weeks and she was amazing and very helpful!
Carissa Rotz
Oct 26, 2021
Ellie Alvarez was the best realtor and helped me find a place to call home!
kensli espadron
Oct 26, 2021
Ellie Alvarez was very helpful,I love the community and the apartments are beautiful.
Arielle Ngero
Oct 26, 2021
I was looking for an apartment and Ellie Alvarez was super helpful. The community is very good and she was amazing.
Lauren Alvarez
Oct 26, 2021
La mejor
Moises Gonzalez Chacon
Oct 26, 2021
Ellie Alvarez was probably the best person I could go to, she helped me a lot when I was trying to find an apartment!!!
blue anonymous
Oct 26, 2021
Ellie Alvarez helped me a lot to find a good apartment, she is very helpful and very kind.
Kimia Matini
Oct 26, 2021
I love everyone! They are so helpful . The front office is awesome!! . Egniz was very responsive , professional and pretty . I’m so happy I live here .
Sage Harlow
Oct 26, 2021
Nice community. Staffs are very welcoming and helpful.
Chirag Bilimoria
Oct 25, 2021
My wife and I just moved here from Las Vegas and are searching for apartments and townhomes. We worked with Ellie here at Cortland and she was amazing from start to finish. Unfortunately we did not decide to choose Cortland because our service animal did not have quite enough space in the back patio area. Is a larger size pet so we need a little bit more space than most people would need. Besides that this place is pretty amazing all around. From the community amenities, the pool, the lap pool, fitness facility (w classes!), tennis court, etc. etc. Beautiful apartments in a quiet and safe area. When we did our tour we were in a rush and Ellie was super sweet and answered all of our questions and gave us a tour very quickly yet thoroughly. My wife and I were very impressed. If you're considering any place this should be at the top of your list!
Kenneth Shaw
Oct 18, 2021
I would highly give 5 stars to that beautiful complex, decorations and apartments are beautiful specially after the remodeling me and my parents have been living there for almost 4 years now clean and good environment. I would love to thank Egniz, the manager who helped us so much with our new apartment very good customer service and appreciate her hard work with us nothing can explain how me and my parents are happy with our new apartment. Also the maintenance crew very nice and helpful and come always on time very fast on requests. I’m more than happy to be here with this team management and excellent maintenance. And also would like to say that the pool here is so clean and relaxing the view is amazing couches and lights are beautiful.
Patricia Eskandar
Oct 13, 2021
We love this community! Being within the industry moving and searching for an apartment is hard.. From start to finish this team has been amazing. Grounds are well kept, the office staff is always nice and helpful. Management dose a great job at keeping the community engaged with activities and events. All in all this community feels more like a home than an apartment.
Colin Harrison
Oct 11, 2021
I have had nothing but a good experience with them! The complex is safe and quiet, conveniently located, tucked away in a small pocket of nature that affords beautiful scenery. The leasing office has gone above and beyond for me during a transitioning period that could’ve been made difficult with a less cooperative leasing office. I cannot thank them enough for always greeting me with a smile and ready and willing to help! Highly recommend Cortland at North Plano!
Austin Garcia
Oct 11, 2021
Michelle went above and beyond with her customer service. She listened to all of our questions carefully and answered them with such a positive attitude. The apartment complex was very nicely kept up and clean. If you are looking for a new home then I HIGHLY recommend cortland north Plano and go ask for the Michelle!
Colt Parten
Oct 8, 2021
I live right in front of the pool and I also study around the pool area and I just want to say that I am super satisfied with Jesus and Ernesto work recently. It has made me want to be in the pool area due to how clean is been. I showed so pictures of how beautiful the pool area looks.
Arie Lozano
Sep 30, 2021
These have been the best apartments i have ever lived in since I’ve moved out especially with the maintenance team ! I had my outdoor screen and a/c unit out and David K was able to come as soon as he got the order and fixed it as he was so professional and got the job done !
Victoria Garza
Sep 2, 2021
Gregory was excellent and solved 3 request and put in an order for one more all in one 15 minute visit. The complex has a few problems with all the newly renovated properties, but when maintenance gets to you it’s excellent and they fix the problem day of or put in request for the stuff they need to help.
Keith W
Aug 27, 2021
I am in building 4 and Ash came fixed my sink leak and Ac. he is very professional, mannered and kind
Tonya Insurance
Aug 17, 2021
I would leave a review for the technician name Ash edan he was such a professional and fast he came to my apt after i been waiting 2 weeks to get my apt done all work orders this guy really have a knowledge what he doing he fixed all my pending ordera in one day ..
It Pro
Aug 14, 2021
David Katlin was is a amazing maintenace guy and was very easy to talk to and even took the time to explain how things work so we understood how to fix it.
nik
Aug 7, 2021
David helped us today with our front door, kitchen lights and A/C. We highly recommend him. As a resident, you are lucky if he assists with a work request. Both him and Lionel are great! Thank you.
Austin Johnson
Aug 6, 2021
My experience with Maintenance usually ends up as a satisfied one. Some maintenance guys are more responsive than others. Recently being helped by Vincent was very pleasing. His pleasant attitude assured me that he would do everything in his power to resolve the issues with my unit. And then he followed through... always the best part.
Tashina Archer
Jul 18, 2021
My experience with Maintenance usually ends up as a satisfied one. Some maintenance guys are more responsive than others. Recently being helped by Vincent was very pleasing. His pleasant attitude assured me that he would do everything in his power to resolve the issues with my unit. And then he followed through... always the best part.
Jul 18, 2021
Survey
Edward came within the hour to fix the broken lever in the restroom.
LaShane Ricketts
Jun 16, 2021
Have really enjoyed living here. The apartments have modern features and are beautiful. The grounds are beautiful and well kept and office staff is always helpful.
H. D. Glz
May 23, 2021
Loved Jasmins customer service! Answered all the questions I had, she was extremely friendly. Looking forward to the new place.
Brianna Valdez
May 20, 2021
This property is unlike the typical square boxes of concrete with no trees/foliage. It has been a pleasant experience for all 8 years, and I'll be staying for another at least. Our most recent property manager gets things done without fail. She is also thoughtful - from the resident side. Many more resident events have been scheduled to maintain the community experience, which is typically lost on other properties. The recent renovations are spectacular, and I have no complaints; on the contrary, I commend how the property has been kept up. It used to be called "Bella Vida" (beautiful life), and although the name has changed, the lifestyle has not.
Anonymous
May 20, 2021
Apartment Ratings
Blair and Jace are Awesome. Thank you for taken care of me issue in my apartment
Carlos Sanchez
May 20, 2021
Love this place! Love the staff, especially Jasmine! She’s always very helpful!
Cassandra Tantibanchachai
May 20, 2021
Jasmin gave me a tour of the community and they are very nice. She was professional and very helpful with application process. Thank you
Jeff Sunseri
May 20, 2021
Beautiful community! Thank you Jasmin for all the information.
Isaias Serrano
May 20, 2021
I love the gym ! It has everything you need ! Jasmin was so helpful and friendly !
Jesus Serrano
May 20, 2021
Jasmin is amazing !
I am Confused
May 20, 2021
I'm honestly impressed with this location, especially Jasmin!! I came here to look for an apartment and she helped me out and was more than helpful. She also knew a LOT about the apartments and the area and it really helped me make a decision about where to go. In the end, she was super professional and friendly and made the dreaded apartment moving experience much less painful. Thanks Jasmin!!
Jared Rammage
May 20, 2021
Respectful and very friendly staff،
maryam maghoul
May 20, 2021
5/5 stars from the move in process to resident experience! Jasmin helped me find the perfect apartment, she is an outstanding addition to the Cortland team. Go to her for any apartment needs!
Morgan Shope
May 20, 2021
My girlfriend and I came up there to look at some different apartments and we where helped by Blair, she was very helpful and we are looking forward to moving in. 10/10
Trevor Brooks
May 20, 2021
Blair and Jace are literally the best! So accommodating and very polite! They helped me look for the right apartment and took their time to make sure everything was perfect! Will be living here for a while!
Thompson Lee
May 20, 2021
Hi, the staff and employee of Cortland North Plano is so nice and helpful especially Jasmin Muniz, Jace Wagley. Thank for your service!
Margulan Aubakirov
May 20, 2021
just renewed my contract here for the third time and the experience with the leasing representative Jasmin Muñiz was great. She was very professional and explain all the details. The community is excellent, made for family. The clubhouse is just renewed and the facilities are pretty awesome.
Andres Reyes
May 20, 2021
Jace was wonderful showing us the property and answering all of our questions we had . Cant wait to move in to our new home.
ROBERT MANGINELLI
May 20, 2021
The staff is wonderful!! They genuinely care about helping you every step of the way. From finding the perfect apartment to making sure you are taken care of while moving in. Truly an amazing place to live! Love what Cortland has done to upgrade the apartments.
Mckayla Muar
May 20, 2021
Respectful and very friendly staff،
Resident
May 20, 2021
Survey
The staff is super friendly! Bayley is awesome and and made sure to answer any questions I had! Overall a great experience speaking with the leasing team.
Katy Spangler
May 19, 2021
My husband and I have lived on this property for 8 years! We love this property, the people here, and the new upgrades are nice. We have been through multiple property managers here, and Egniz is our favorite! She’s been very helpful, she’s on top of things, bringing back community events, etc...The pool was just remodeled last year and I love what they did with it! I also love that fitness classes are back on-site, and I can’t wait to add more classes!
Cass Tanti
May 19, 2021
So this was my third apartment tour of the day when I arrived at this place & I was feeling defeated. I don't normally write reviews but I felt like this one girl should be recognized. I felt like every tour I went on was nothing like their website or promised so much but when on site it didn't look to be true. Dani was not only in tuned to what I was looking for but was also super knowledgeable. I seriously lucked out with her. Thank you again I will be asking for her when discussing any further questions.
Kat
May 19, 2021
Love the free events that they hold! Staff is really friendly as well, especially Jasmin.
Patrick Duronio
May 19, 2021
LOVE this complex! My boyfriend and I have lived here for about 8 months and have not been disappointed. Great office staff and maintenance. Couldn’t have asked for a better choice for us.
RAYGAN BRITTEN
May 19, 2021
We’ve lived here for almost 2 years and it’s been a very good experience for us, specially that we were new in Texas. People at the community is great and the management and staff is always there to help. We love to live here at Cortland North Plano.
DORYS CABRERA DE VEGA
May 19, 2021
Very modern style apartments. Wonderful amenities and a beautiful pool area/clubhouse with lots of fun things to do.
Anthony Hulett
May 19, 2021
Dani was very kind and helpful with all questions during our tour. I enjoyed the experience immensely!
Jazmin Morgan
May 19, 2021
Finished a tour and loved how welcoming my tour guide was. If you can get a tour from Dani! She answered all of my questions and with great detail. After a tour with her I’m definitely considering.
Ngoc Nguyen
May 19, 2021
I came to the tour and Dani was very helpful!
ichigo _
May 19, 2021
Had a wonderful experience! Received a tour from Dani and she was so friendly and welcoming. She knew the property so well and I'm very happy that I was able to work with her.
Rachell Sean
May 19, 2021
Dani did everything in her ability to help me find a nice building to lease and was amazing and helpful
Tom Ford
May 19, 2021
Dani did a great job in order to help answer all questions I had, I love this community !!!!
Z Zb
May 19, 2021
I inquired about a living space and dani was wonderful! She really made me feel at home and comfortable with all the decisions to be made
Ron Vozaleria
May 19, 2021
Friendly staff and beautiful property!
Marie Wilson
May 19, 2021
Had a tour of one of the apartments by an employee named Dani. She was very thorough and showed everything. Nice rooms and kitchen, not to mention how nice their pools are. Might getting a place here.
SnowieCourage
May 19, 2021
I have lived here for about a year and 1/2 and I LOVE it! The leasing team is so sweet and amazing! My favorite thing about this property is how pet friendly it is! My dog Milo LOVES the nature trail and barkpark!!
Haley Flecher
May 19, 2021
Went for a tour and was pleasantly surprised by the staff. Dani was very informative and patient with me.
Matt Kohlin
May 19, 2021
I visited my older sister whom lives at the Cortland in North Plano, this place has to be, hands down, the most clean and aesthetically pleasing apartments I have ever seen! The grounds are huge with plenty of spots to sit and take in all the sun and fresh air you want! The location is awesome, you’re not too far into town but just close enough. The gym was great my only suggestion for that would be to add another squat rack or smiths machine. The pool was beautiful, although I visited in January and wasn’t able to take an actual swim, it was very clean and well maintained! I would definitely consider this as a first choice if I were ever relocating into the Dallas/Plano/Frisco area!
KenzieRaee27
May 19, 2021
Great place with an awesome gym, great staff and nice resident events and close proximity to shopping outlets.
Osvaldo Ramirez
May 19, 2021
So I’m helping a friend look for an apartment. I called and spoke with Dani and she was so helpful and answered all my questions. I don’t usually review but she went above and beyond.
Edgar Flores
May 19, 2021
Dani was an absolute pleasure to work with, I love her energy and how much knowledge and comfort she brings to the table ! 10/10 She needs to be running this place
ToadOw
May 19, 2021
There was a nice younger worker named Dani who showed me around, very professional and courteous.
chance Gowan
May 19, 2021
Dani was able to answer all of my questions and subside any worries or reservations that I had about relocating. I would recommend her to anyone moving to the area!
Andrew B
May 19, 2021
I loved visiting this complex, I think I might move here! Dani was a very helpful agent and gave me all the information I needed to decide with ease if this is my next apartment! Thank you, Dani!
Amelia BaDelia
May 19, 2021
Dani was very kind and professional. Great attitude and very knowledgeable about the property.
Megan
May 19, 2021
Dani was awesome and really helpful!
Jaterrion Bogan
May 19, 2021
My wife and I are looking to move to Plano and Dani was AMAZING. Relocating is always a scary process, but Dani was communicative, kind, and answered all of our questions. After our tour we felt confident, not only in the quality of the apartments, but the quality of the staff!
Jesse Morris
May 19, 2021
Wanted to give a shout out and a great big thank you to the girl working at resident services, Dani! Super friendly and very sweet. I love living at a place with such lovely associates~♡
Dakota Jewell
May 19, 2021
Dani was extremely knowledgeable about the property and answered all my questions.
Ernesto Rumbaut
May 19, 2021
This place is incredible! The staff is amazing, grounds are well kept, and the community is extremely quiet and respectful of others. We have lived here for 4 months now and are extremely excited to have the pool and gym now complete and ready for summer! Not to mention the location is in the center of everything. In less than 15minutes, you can be in downtown Frisco, McKinney, Allen or Plano.
Andrew Hinckley
May 19, 2021
Jasmin is always great very helpful! Beautiful club house. I love the resident events !
dionicio vega
May 19, 2021
Leasing staff Is so friendly. Jasmin is so nice and helpful! This is a crear community!
Silvia Cruz
May 19, 2021
I got free breakfast on my tour! That was cool and different. It made my visit memorable.
R Williams
May 19, 2021
Well managed and safe apartments. Great events and great community.
VJ 24
May 19, 2021
When I thought about moving back to DFW, I looked into these apartments... Bayley was so sweet and patient with all of my questions over the phone! Moving out of state can be very stressful and she already made me feel like a welcomed resident. Unfortunately, my decision to move changed but if I were in need of looking again, I’d call Cortland and ask for Bayley in a heartbeat!
Jessica Powell
May 19, 2021
Nice facility!
Daniel Rodriguez
May 19, 2021
We looked at this apartment complex back in December of 2020! We were locating from AZ and this place felt like home from the beginning. We looked at about 8 different apartments when we were down here and this one is the one we decided to go with! We moved in about 3 weeks ago and absolutely LOVE IT here. The people are wonderful. The amenities are to die for. These apartments offer yards which was perfect for our two fur babies! The apartments themselves are beautiful. And the best part, there is a creek that runs though the complex. This property is so beautiful. And to put the cherry on top, on Monday, Wednesdays and Friday’s they offer the community the best breakfast and lunch from the sweetest Patty. Her food is amazing and help when I have a busy morning or afternoon! Thank you cortland for going above and beyond. We are SO happy we picked you to be our new home. ❤️
Nicole sutton
May 19, 2021
Dani, the leasing office worker, gave me an amazing tour of these apartments. Very knowledgeable and very friendly. Answered all my questions.
Tiburcio Medrano
May 19, 2021
Dani is always around to help with any issues we have. Awesome employee!
Jordan Fletcher
May 19, 2021
The staff here is great! Bayley is always so helpful.
Erin Black
May 19, 2021
Had an awesome tour with Bayley. This place looks great!
Samantha Rodriguez
May 19, 2021
Enjoyed my tour here very much! The property is beautiful and Dani was especially lovely.
Maddie
May 19, 2021
I came to tour and Dani was awesome!!
Xavier Delatorre
May 19, 2021
Went for a tour today and had a great time! The person that helped me was named Dani and she was super knowledgeable and helpful when it came to questions about the property!
Liv
May 19, 2021
Madison at the leasing office is amazing and always helps us out ! She got us our new home and still takes care of us ! Thank you for everything you do !
Jasmin muniz
May 19, 2021
I am so impressed and thankful to my new favorite maintenance person..... George is so professional, knowledgeable and works fast! I had more than a few repairs here and there, he took care of them in no time. George you are awesome!
Liliam Beck
May 19, 2021
Egniz Ricks, our new Community Manager has received an overwhelming community with a numerous list of damages that were pending and new damages provoked by the snow storm. Despite all of that, Egniz has been taking every task with professionalism, maturity, and with a goal to be a problem solver. She has also shown respect for my time and my concerns while asking how she can help and provide the best solution to our challenges. Egniz listens and answers all my questions and that gives me a feeling that she cares about my concerns but most importantly she solves them! Egniz, congratulations!!! You are undoubtedly a GREAT asset to Cortland!
Eugenia Violante
Apr 27, 2021
Egniz Ricks, our new Community Manager has received an overwhelming community with a numerous list of damages that were pending and new damages provoked by the snow storm. Despite all of that, Egniz has been taking every task with professionalism, maturity, and with a goal to be a problem solver. She has also shown respect for my time and my concerns while asking how she can help and provide the best solution to our challenges. Egniz listens and answers all my questions and that gives me a feeling that she cares about my concerns but most importantly she solves them! Egniz, congratulations!!! You are undoubtedly a GREAT asset to Cortland!
Current Resident
Apr 27, 2021
Survey
Had a major leak in my kitchen Carlos was able to come and resolve the issue quickly and ver professionally. Even when it seemed resolved he wanted to make sure everything will function properly he checked all the pipes. Right before my family flew in to visit. Very thankful for him helping us.
Gus Tavo
Apr 21, 2021
Carlos came by right away to fix my toilet! He was so kind and pleasant. I appreciate that kind of service.
Racquel Killion
Apr 20, 2021
Carlos our maintenance guy was great. I put in the request at about 10pm and he was there to fix my issue the very next morning. He explained what the problem was, fixed the problem, and returned the next morning to make sure it was still working properly!His service was great!
Effie Taylor
Apr 14, 2021
First rate service from leasing office and maintenance team!
Jamie Engle
Apr 6, 2021
The maintenance staff are amazing! They display efficiency and good manners, especially Carlos. He quickly handled the electrical issues and showed courtesy and professionalism throughout.
Anonymous
Apr 6, 2021
Apartments.com
Just wanted to give a big thank you and a wonderful god bless to these wonderful gentleman ..Vincent. Daniel. Jason.kurt.. When we had the winter storm freezing weather these guys were running all night fixing leaks and working on no heat calls.. I was one that was affected by a broken pipe not only one but two different pipes broke in my home and Vincent and Daniel were there helping my family as well as many other family's in the time of need..thank you for all you did guys...
Rudy Vargas
Mar 21, 2021
Great place to live. I've been here almost two years and have never had bugs. Neighbors are quiet and when things break, the complex is quick to send someone out. Alfonzo, specifically, went above and beyond and help repair my disposal and fix my AC unit.
Braydon Coyer
Mar 15, 2021
I submitted a service request because the faucet’s water pressure was too low. Within the hour Carlos showed up and figured it out in a matter of minutes! Thanks so much!!
Pablo Armas
Mar 15, 2021
Carlos is the best technician ever! He came super fast, it took him 30 minutes to find 3 separate issues and to fix them. The community wouldn’t function properly without him!
Kei Hardison
Mar 12, 2021
Edward and Sirak are always helpful
Sirak Kassaye Tekle
Feb 25, 2021
Made two appointments for a FaceTime tour and no one contacted me for the tour. The call center gave me the phone number for the on-site office and let me know that they were open, yet no one answered the phone. Will it be this hard to contact the office if you live there? -update: I received a call from Kaitlyn and she was nice enough to reach out to inform me that Texas is in a state of emergency due to weather conditions and when they reopen the office will take me on a virtual tour. The call center is not in Texas and was unaware. It was nice to have the follow up.
Kai Strickland
Feb 15, 2021
I used to live here when it was managed by Greystar property. This place is absolutely amazing. Everyday living here was like a stay at a resort from the beautiful pools, volley ball court, basketball court, tennis court, gym sauna, fitness classes and more. The apartments are spacious with a beautiful appliances, large closet space and a great home feel. There was a bit of a rough patch when they switched management companies but the staff was always nice and they made changes to the property that I didnt realize we needed. They removed that bush that obscured your view when exiting the property. They also added lights to the exterior of all of the buildings to provide easier and safe access to your apartment. I would have definitely renewed my lease if didnt make the move to Connecticut. Wondeful place so I am changing and providing an honest review instead of going off of frustration from the 1 inconvenience I experienced while I was there.
Aleya
Feb 14, 2021
Carlos and Jason from the property maintenance team repaired my apartment heating unit within a very short time after I reported the issue. They were great! Today was one of the coldest days of the year. Their professionalism was very much appreciated and will be positively factored into my decision when lease renewal comes around.
Kevin Bower
Feb 12, 2021
Carlos did a wonderful job with my heater very professional job
vincent anderson
Jan 30, 2021
Carlos was amazing. Best tech ever. Excellent service and very funny
Edgar omuemu
Jan 22, 2021
Carlos is a great part of the maintenance here! He followed up with a very important maintenance request on my apartment and is very thorough.
Erica Terrell
Jan 21, 2021
They have an awesome maintenance employee named Carlos! He gets things done right away!
Mssandra0206
Jan 19, 2021
Carlos was awesome! He fixed our issue and was very professional.
Yusef Ward
Jan 1, 2021
We’ve got service from Carlos. He fixed several issues in our apartment. He was very professional. Because of people like Carlos we chose CORTLAND. Thank you!
Anna Paliura
Dec 29, 2020
Carlos, very very thorough and good technician help me understand the problem and how to prevent it the next time it happens. Cortland has some of the best and friendliest service technicians I have experienced Tony
Tony T
Dec 29, 2020
Visited this property for a tour. Very friendly and knowledgeable staff. Shout out to Noelle for helping me gain a better understanding of the Cortland management company and their customer centered approach.
Evan
Dec 24, 2020
Had an issue with my AC recently and Carlos from maintenance was very helpful. Got us up and running in no time! Awesome support and quick turnaround.
Jose Nazario
Dec 22, 2020
Absolutely love living here! Everyone is so friendly and helpful in the leasing office. Kaitlin the community manager is just amazing! We’re so thankful for her. The grounds are well kept, with a beautiful trail for the kids to explore. The maintenance team is top notch! Carlos in maintenance was very prompt, professional and friendly! He wore his mask and genuinely seemed happy to help. Everyone here has always shown such great care and concern for our family. So blessed we found such a great place to call home!
Rina Escobar
Dec 8, 2020
Absolutely love living here! Everyone is so friendly and helpful in the leasing office. Kaitlin the community manager is just amazing! We’re so thankful for her. The grounds are well kept, with a beautiful trail for the kids to explore. The maintenance team is top notch! Carlos in maintenance was very prompt, professional and friendly! He wore his mask and genuinely seemed happy to help. Everyone here has always shown such great care and concern for our family. We are so blessed to have found such a great place to call home!
Rebecca Escobar
Dec 8, 2020
The team was really great about addressing my needs and Kurt was amazing!! He helped me out ON THANKSGIVING. He really went all out to help me and I appreciate it greatly!! Best team I could ask for!!
Jannah Alazzawi
Nov 26, 2020
Edward Aguirre presta un servicio excelente y eso hace que el lugar sea mucho mejor para vivir. Es una buena comunidad.
Maryeni Alejandra Herrera
Nov 11, 2020
Edward came and took care of my AC he was really quick
Frankie White
Nov 7, 2020
Carlos came to our rescue and worked for over 3 hours after we had a massive mess with the kitchen plumbing. We have a small baby and this disaster was flooding our whole townhouse and making a huge mess. We are so thankful Carlos was able to help!
Katie Luna-Baker
Nov 1, 2020
Dani is amazing and was super helpful for me and my roommates during the application process!
Mckenzie Ajdukovich
Oct 28, 2020
Edward and Kert fixed our heater and did a great job 5 stars!
Angelica Terrell
Oct 28, 2020
Edward and Kurt immediately took care of my maintenance issue. Very pleasant workers. Thank you!
Lupita Bee
Oct 27, 2020
A quick comment about the maintenance team: Since being under new management, in the handful of times that we've needed them, the team has shown up quickly, been kind and respectful, listened to my concerns and worked quickly to solve all issues. Most recently, Alfonzo and another young gentleman helped with a refrigerator issue that the previous management & maintenance team never wanted to properly help me with. Every part of the experience was comfortable and I'm 100% satisfied with the results of the work they did. As for the office staff, each time I've needed their assistance, whether via phone call, email, or a few times in person, they've been polite and eager to help. Living here has been a great experience overall, and we will miss this place whenever the day comes that we have to move.
Matthew Ari Rodriguez
Oct 23, 2020
Amazing maintenance guy named Edward went above and beyond to help me with some heavy trash I had! Most excellent service! Thanks Edward.
Kimberly Parshall
Oct 15, 2020
Carlos is an amazing asset to this community! He is prompt and thorough in ensuring that service requests are resolved in the best way.
Erica Terrell
Sep 19, 2020
El Sr. Carlos fue una persona super cordial y me soluciono los problemas que le asignaron, mil gracias.
Nery Lopez
Sep 17, 2020
I have lived here for about 3 years now and I have never been happier since Cortland bought this community from Greystar. The staff is professional, friendly, and always accommodating. The upgrades are very nice and it has really enhanced our homes.
Anonymous
Sep 10, 2020
Always a pleasure working with your representatives and your office staff! They are always outgoing and professional!
Taylor Arias
Sep 10, 2020
Carlos Mesa did excellent work as a handy man on my apartment!
Arturo Castellon
Jul 22, 2020
Edward help fix our water heater very fast. Within a few hours!
Alisha Briggs
Jul 19, 2020
When the air conditioning unit went out, it only took us one call to get Edward to come by at 8 PM and replace the entire unit. Words cant express how happy my family and I are to have AC back on up and running again, just in time to put the kids in bed. Thank You Edward!!!
Alex H
Jul 17, 2020
I submitted a service request last night when my AC stopped working and the next morning Edward showed up and took care of it for me. Thanks so much!!
Pablo Armas
Jul 17, 2020
The maintenance call for my bathroom issue was handled withIn 48 business hours and Edward Aguirre was efficient and performed the service really fast! I am satisfied with his service. Thank you so much!
antazeeta franklin
Jun 23, 2020
The maintenance man, Edward, was very quick and helpful. Very polite service :)
Dakota Jewell
Jun 23, 2020
Ash came out immediately to help with a leak in the ceiling last night, came back today and finished it all up. I greatly appreciate his prompt service, very friendly, respectful, and made sure that everything was taken care of immediately!! Thank you so much for getting it all fixed!!! Excellent service for sure!!!!!!!
Ann Jones
Jun 19, 2020
Edward was so kind and polite. He fixed the leaking shower right away. As well as talking to me about any other issues I was having. All your maintenance men are so polite. It really is such a nice experience living here. Edward always has a smile for everyone in our complex. I would like to thank Cortland for how kind they have been with these unfortunate times we are all going through. Being understanding when some of us had to wait to pay rent due to lack of work. Was the kindest thing you could of done as a management community. I know many management companies in Dallas. And they were not as kind and understanding. I also have to tell you that since Cortland has taken over as the new management company everything here is great. The grounds are beautiful, clean, and well, well take care of. We love it here and do not mind the construction and all the new fun stuff coming. Thank you again for finally living somewhere I am truly happy and proud of.
Jeanne Cole
Jun 17, 2020
Ash has done a great job with great customer service. Thank you
Liliam Beck
Jun 17, 2020
Edward was so kind and nice. He fixed our problem in a timely manor. Edward has been here many times and is so courteous and respectful. Thank you for having someone like Edward here to help us. Also Cortland is the best company I have lived. Keep up the good work
jean cole
Jun 17, 2020
We moved here over eight months ago. Ash has been very helpful ever since day one even with moving in. He has went above the requirements and duties of his job to meet our needs. I haven’t met anyone as helpful since moving in. Ash has went out his way to help fix our sink, not once but two different times. Ash is a hard worker, very friendly and courteous at all times. Thank you Ash for great service.
Onyebuchi Nwabueze
Jun 16, 2020