Carlos our maintenance guy was great. I put in the request at about 10pm and he was there to fix my issue the very next morning. He explained what the problem was, fixed the problem, and returned the next morning to make sure it was still working properly!His service was great!
Apr 14, 2021
First rate service from leasing office and maintenance team!
Apr 6, 2021
The maintenance staff are amazing! They display efficiency and good manners, especially Carlos. He quickly handled the electrical issues and showed courtesy and professionalism throughout.
Apr 6, 2021
Just wanted to give a big thank you and a wonderful god bless to these wonderful gentleman ..Vincent. Daniel. Jason.kurt.. When we had the winter storm freezing weather these guys were running all night fixing leaks and working on no heat calls.. I was one that was affected by a broken pipe not only one but two different pipes broke in my home and Vincent and Daniel were there helping my family as well as many other family's in the time of need..thank you for all you did guys...
Mar 21, 2021
Great place to live. I've been here almost two years and have never had bugs. Neighbors are quiet and when things break, the complex is quick to send someone out. Alfonzo, specifically, went above and beyond and help repair my disposal and fix my AC unit.
Mar 15, 2021
I submitted a service request because the faucet’s water pressure was too low. Within the hour Carlos showed up and figured it out in a matter of minutes! Thanks so much!!
Mar 15, 2021
Made two appointments for a FaceTime tour and no one contacted me for the tour. The call center gave me the phone number for the on-site office and let me know that they were open, yet no one answered the phone. Will it be this hard to contact the office if you live there? -update: I received a call from Kaitlyn and she was nice enough to reach out to inform me that Texas is in a state of emergency due to weather conditions and when they reopen the office will take me on a virtual tour. The call center is not in Texas and was unaware. It was nice to have the follow up.
Feb 15, 2021
I used to live here when it was managed by Greystar property. This place is absolutely amazing. Everyday living here was like a stay at a resort from the beautiful pools, volley ball court, basketball court, tennis court, gym sauna, fitness classes and more. The apartments are spacious with a beautiful appliances, large closet space and a great home feel. There was a bit of a rough patch when they switched management companies but the staff was always nice and they made changes to the property that I didnt realize we needed. They removed that bush that obscured your view when exiting the property. They also added lights to the exterior of all of the buildings to provide easier and safe access to your apartment. I would have definitely renewed my lease if didnt make the move to Connecticut. Wondeful place so I am changing and providing an honest review instead of going off of frustration from the 1 inconvenience I experienced while I was there.
Feb 14, 2021
Carlos and Jason from the property maintenance team repaired my apartment heating unit within a very short time after I reported the issue. They were great! Today was one of the coldest days of the year. Their professionalism was very much appreciated and will be positively factored into my decision when lease renewal comes around.
Feb 12, 2021
Carlos did a wonderful job with my heater very professional job
Jan 30, 2021