HI EVERYONE READING THIS I HAVE LIVED HERE SINCE APRIL OF 2002 IVE SEEN THIS PLACE GO THROUGH GROWING PAINS WITH THE CHANGE OF OWNERS AND MANGERS AND STAFF. I HAVE NEVERED HAD ANY PROBLEMS WITH ANY OF THEM NOT EVEN MAINTENCE ANGELIC AND SARAH WHO ARE HERE NOW ARE PROFESIONAL AND VERY FRIENDLY WHEN EVER I CALL IN WITH A MAINTENCE NEED AND CARLOS HAS THE BEST TEAM EVER THEY ALL WORK VERY HAARD TODAY BERNADO CAME IN TO FIX SOME THINGS IN OUR APARTMENT HE IS ALWAY COUTEOUS AND A TRUE GENTLEMEN HE IS ALWAYS SO FRIENDY AND NEVER MEAN OR RUDE ALWAYS WILLING TO HELP FIX WHAT NEEDS TO BE FIXED I APPRECIATE HIM AND THE OTHERS THAT GO OUT OF THERE WAY WE HAVE NEW MANGEMENT I HAVE NOT MEET YET BUT I KNOW CORTLAND WILL ALWAYS BE IN GOOD HANDS THE APARTMENTS I MOVED INTO DOESN'T EVEN LOOK LIKE THE WAY IT DID NOW ITS JSUT BEAUTIFUL AND LOVELY TY CORTLAND STAFF N MAINTENACE FOR ALL YOU DO DEE IN BUILDING 3
DELIA CANTU
Nov 13, 2024
I toured here last week and the leasing agent was very helpful! Great location and property looked beautiful. Just submitted my application and can’t wait to live here.
Victoria Sanders
Nov 13, 2024
Living here is great I can’t say enough good things about Sara in the office. She’s incredibly kind and always goes above and beyond to make sure I feel comfortable and supported. As someone with autism, I sometimes need a bit of extra clarification or assistance with certain things, and Sara is always patient, understanding, and willing to help. It’s such a relief to have someone as compassionate and attentive as Sara, especially when those needs arise. Her support truly makes my experience here feel like home.
Xuma Metcalf
Nov 6, 2024
Cortland North Dallas is a great place to live! The property is well cared for, and the neighbors are respectful. The office has been of great assistance for me as well. Dani the office manager is always happy to help. Maintenance is the best out of anywhere I have lived- Shout out to Nestor. He has come to service several maintenance requests of mine. He gets the job done quick, and is so kind. I am truly thankful for this property, and for the team here at Cortland North Dallas. Thank you guys! :)
Lena Katherine
Oct 31, 2024
I had Nestor come in today to do some maintenance in the bathroom. He was very friendly and efficient fixing my bathtub, great job!
Lob Jocklun
Oct 30, 2024
Very happy with my new home. Also the team they are very nice and organice. Néstor help me out with an issue with my door that was lock and super fast came and help me out very professional and organized with his tools. Looking forward for more good experience at Cortland north Dallas
Manuel Schwarte
Oct 30, 2024
Great experience. Tories from maintenance always does a great job and handles any repairs quickly
IX STYLEMUSE
Oct 29, 2024
This five star is for Nestor. Thank you so much for your fast response and great work for all of my service requests from AC to blinds. This has greatly improved my living experience here and made my life much easier. Really appreciate it! :)
Yujing Liu
Sep 23, 2024
There were 666 reviews, im just leaving this review to break the devil's number hahaha, im going to move there soon
AML Aml
Aug 12, 2024
Cortland North Dallas has been nothing but wonderful! I applied and moved in within a couple days. Great apartments, super clean, and I love the gym with the rock climbing wall! Large community with several pools. Shout out to Dani and Steven for helping me with anything I need!
Haley Shipe
Jul 18, 2024
I had the pleasure of working with Mr Chanucee Holston. I appreciate how he took the time to answer all my questions. I felt he genuinely cared about my concerns and loves what he does. I recommend him any day and decide to write a review because he deserves it. Excellent customer service skills.
Dallas Creative Arts
Jul 8, 2024
Very Professional Office Staff. Excellent Resident Services. Beautifully renovated apartment homes.
R0M1N DFW
Jun 29, 2024
Cortland North Dallas has a really nice maintenance and property management team. I’d like to leave a special review for Mr. Nestor, who helped fix couple of things in my apartment on urgent basis and did a clean job at it. My kitchen sink faucet needed a replacement as the hot water supply was not working and I need a fresh set of blinds as the blinds were broken. Mr. Nestor and team fixed both the issues in a matter of 48 hours with best service quality possible. Thankful for the instant care and dedicated service of the maintenance team.
Girija Iyer
Jun 24, 2024
Super fast response times to tickets for support if any even to begin with. Property is well run and managed and a great price point.
Jun 17, 2024
Apartments.com
Super fast response times to tickets for support if any even to begin with. Property is well run and managed and a great price point.
Jun 17, 2024
Sara and Angelica is the absolute best, always quick to help and solve all your problems. I also wanted to shout out maintenance. They’re all great and quick to resolve work orders.
Justin Rosas
May 16, 2024
Sara was very patient helping me move in and maintenance was always on time. Neighbors were polite and quiet hours were always respected. I highly recommend living here!
Luis Acosta
May 16, 2024
I LOVE LIVING HERE!! This complex is so beautiful! It’s very dog friendly! Maintenance requests get completed within 24 hours! ALSO Sara at the leasing office is always willing to help! I am so grateful I get to call Cortland my HOME!🏡❤️
Jemini Patel
May 16, 2024
Nice apartment complex. Helpful management. Angelica was very helpful throughout the leasing process. Would recommend anytime
Pratik Khadse
May 16, 2024
My decision to sign a lease with Cortland North Dallas 8 months ago was a direct result of Angelica’s impeccable customer service and attention to detail. Prior to my appointment at Cortland, I had several awful experiences touring other properties, with leasing consultants who were unprepared and disgruntled that I even showed up. I was so worried I was going to end up settling for a place I didn’t love, and then Angelica saved the day. I felt right at home from the moment I arrived to the leasing office. She called me ahead of time to review my “must haves”, and was fully prepared to show me around. Upon my arrival, she had already printed off several layouts within my price range, with unit numbers, move in dates, and pricing. She made the application process a breeze. She kept in touch with me throughout the move in process to ensure it went smoothly. It’s important to me that I stress how seamless she made everything, because I did not have the same experience at the last two places I lived. Even after I
SB
May 16, 2024
Move in was extremely easy, Sara at the front office was extremely helpful and has been there every step of the way!
Scott Beckman
May 15, 2024
It's only been a few weeks since I moved into my apartment at Cortland North Dallas, but so far I'm really pleased with my decision. The community is clean and fairly quiet, with great amenities like a fitness center, clubhouse, and multiple pools. The location is awesome, with easy access to major roads but tucked away in a quiet neighborhood, and conveniently close to grocery stores and shopping plazas. My favorite part about living here so far has been the management team! Everyone who I've come in contact with has been friendly, professional, and very responsive. I also like that they host different community events. I haven't been able to attend any yet because of my work schedule but I think it's nice that they offer them. :) Overall I'm happy here at Cortland North Dallas and would recommend it to anyone looking for a place!
Cristina Tangreti
May 15, 2024
Angelica is a great leasing agent, gave us lots of different lease options and was great at helping us figure out what worked best based on the criteria we gave her.
Amy Chen
May 14, 2024
Angelica is a great leasing agent she moved me in a couple months ago and she was great nice and she got the job done shout out to Angelica
Yolanda Linnear
May 14, 2024
Great Complex! Always fun things to do, i appreciate all the wonderful staff as well! Shout out to maintenance guy, Nesto, for always great service!
Cecilia Torres
May 14, 2024
I have been a resident of this property going on two years and I would like to say that Sara is amazing. She has always been super helpful. She takes out the time to get your issues resolved. She is greatly appreciated.
Emmanuel W
May 14, 2024
Let me start off by saying we toured this apartment while staying in a hotel and needed a place to move into the next day. The day after we toured, we moved in. They were extremely efficient and flexible. We recently switched and renewed our lease and they were also extremely flexible in getting us in the place we wanted after we changed our minds a bunch. We’ve worked with Angelica the whole time we’ve lived here and she’s extremely responsive, kind, and always remembers the little things! The staff respond super quickly so we’re never frustrated with communication. We have love loved this apartment so much over the past few months we’ve been here. Not only are these apartments INCREDIBLY nice on the inside and reasonably priced for the really good location, but the complex is BEAUTIFUL! It is maintained better than any apartment we’ve ever lived at- it’s always picked up, any trash or glass is always cleaned up, they have doggie bags ALWAYS filled at every station (my fav thing) so I don’t have to buy my ow
Hanna Reynolds
May 10, 2024
I love this place because of the great management team members - Dani, James, and Sara. Plus Nestor from the maintenance team. Like other apartments, some issues do occur but it's not frequent and bearable because of the management team great in communication and problem-solving. I really appreciate their work ethics. They deserve a raise :) I will talk about some issues I have experienced or seen, which can happen everywhere, and why I still like this place. I had a period of time struggling to fix something in my unit over three months because the maintenance team was not thorough and left a new/another issue each visit while trying to fix the original issue. That is when I got to interact with the new management team. They jumped in and have been a great mediator which I greatly appreciate Dani, James, and Sara. Before this one complicated issue, my experience with the maintenance team had been great. - responded quickly, resolved simple issues quickly, and followed certain requests well when I left it on
_ Shin
May 7, 2024
I love this place because of the great management team members - Dani, James, and Sara. I do recommend this place. Like other apartments, some issues do occur but it's not frequent and bearable because of the management team great in communication and problem-solving. I really appreciate their work ethics. They deserve a raise :) I will talk about some issues I have experienced or seen, which can happen everywhere, and why I still like here. I had a period of time struggling to fix something in my unit over a few months because the maintenance team was not thorough and left new/another issue each visit while trying to fix the original issue. That is when I got to interact with the new management team. They jumped in and have been a great mediator which I greatly appreciate Dani, James, and Sara. Before this one complicated issue, my experience with the maintenance team has been good. - responded quickly, resolved simple issues quickly, and followed certain requests well when I leave it on the job order using
_ Shin
May 7, 2024
Cortland North Dallas has been nothing but amazing to me! I had an apartment I was supposed to move in to somewhere else but it fell through at the last minute and I called Cortland North Dallas and applied the same day which was a Friday and I was approved and moved in by Wednesday! Super great staff and the gym is so fun. Great location close to everything. Definitely recommend!
Verified Resident 1247903
Apr 30, 2024
Apartment Ratings
A very convenient location and but still feels quiet and less busy than other complexes in the area. Maintenance issues are resolved very quickly and the team is friendly and professional.
Apr 6, 2024
Apartments.com
A very convenient location and but still feels quiet and less busy than other complexes in the area. Maintenance issues are resolved very quickly and the team is friendly and professional.
Apr 6, 2024
Price: reasonable Staffs: professional and responsive (best method: email, I don't recommend phone call) Building: clean and well-maintained (when issue arises, it gets resolved quickly for most of the time) Maintenance Team: mostly comes out within 24 hours unless it's a special case. Other Comments: I personally don't find it as an issue since I have nice neighbors but those of you who are sensitive with noise, you may want to check before moving in. Sound proof is average like any other apartment buildings in Dallas.
Mar 13, 2024
Price: reasonable Staffs: professional and responsive (best method: email, I don't recommend phone call) Building: clean and well-maintained (when issue arises, it gets resolved quickly for most of the time) Maintenance Team: mostly comes out within 24 hours unless it's a special case. Other Comments: I personally don't find it as an issue since I have nice neighbors but those of you who are sensitive with noise, you may want to check before moving in. Sound proof is average like any other apartment buildings in Dallas.
Mar 13, 2024
Apartments.com
My partner and I moved here from out of state two months ago and the entire process from the moment we applied up until the day we moved in was very quick and smooth. I have been very impressed with this community in the short two months I have been here. The apartment itself is spacious and the updated finishes give it a very modern feel. The maintenance team usually responds to and completes requests in the same day which is always great. I’d also like to give a special shout-out to Angelica from the leasing office! She was the person who made this process for us moving from out of state so easy. The communication was quick and consistent. She was able to fully articulate thoroughly the answers to any question that we had. I have nothing but good things to say about Angelica and the entire leasing office team!
Rick Phengphachanh
Mar 12, 2024
I am truly impressed with this community, i really enjoyed my stay here, i would highly recommend this community to others. Maintenance crew is very quick, usually solve the issues within 1-2 days. The gym is very good and clean , enjoyed working out there. Swimming pools are also well maintained.
sai sunil
Mar 3, 2024
Sara helped me get everything together to move in and she was very helpful. She responded quickly and helped navigate me through the process.
Teasha Bonney
Feb 26, 2024
We love living in this Cortland Community because its a peaceful environment, common areas are clean and whenever we need Maintenance Assistance we always have a fast and efficient answer from Carlos and Bernardo.
Aura Y_G
Feb 26, 2024
Apartment Ratings
Francisco came to my apartment to do a repair and he was extremely kind and professional. I truly appreciate this type of service
Oscar Perez
Feb 24, 2024
Sara and the front office are amazing and so helpful. They have made my time feel very welcoming. 10/10 recommend Cortland North Dallas Update: In addition to the above, I am pleased to add the following phrase..the leadership management characteristics and charisma have been found in the way Mrs. Meredith W. does her work. I wish you more progress and success in the years to come.
Mithqal Muqattash
Feb 23, 2024
I just want to say thank you to the maintenance team especially Carlos and his team always going above and beyond !!!
Alex Lopez
Feb 22, 2024
Carlos y su equipo siempre han demostrado un Gran aparecio a nosotros los residents siempre dispuestos hacer lo possible por que Todo Este Al 100 gracias por Todo lo que hacen
Alberto casasola
Feb 22, 2024
The office and maintenance staff have always been so helpful. I always have been able to go to them with any issue I had and they always do their best to assist me.
Vianeth Urdaneta
Feb 22, 2024
Muy buena atención, muy atentos, y todo el equipo se trabajo de Carlos
Genesis Martinez
Feb 22, 2024
2 years at this apt and they are great, friendly front office employees and work orders are completed very quickly, overall great place
Kofi Kumaga
Feb 22, 2024
He vivido en varios apartamentos y la atención ha sido increíble muy satisfecha , Carlos y su equipo siempre responden rápidamente a cualquier problema
Luciana Zambrano
Feb 22, 2024
Cortland North Dallas is by far one of the most affordable apartments in the north Dallas area. The Office Staff is phenomenal they provide Virtually perfect customer service since I've been living here for many years . Whenever I put in a maintenance request , the maintenance staff Hands-down takes care of you without a doubt within 24hrs or less. I'm very comfortable here. I don't plan on moving until I get ready to purchase a home. Location of the apartment complex is central. It's surrounded by many different stores which makes it easy for you to live life. I would definitely recommend this place if you were looking for a nice comfortable affordable apartment where The environment is safe. There is little to no crime in the apartment complex area.
Clifton Burse
Feb 22, 2024
They are the best, very sweet❤️love it
claudia palacios
Feb 22, 2024
I've lived here a little over a year and the maintenance staff have stood out to me. Today I submitted a maintenance request because my AC was out and Nestor arrived in under an hour to fix it. He was incredibly sweet and professional and I appreciate that he made an effort to expedite my request as my apartment was definitely getting too hot for comfort.
Laura
Feb 22, 2024
Carlos from the maintenance team provided outstanding service. He exceeded expectations in addressing an issue with our apartment's he’s professionalism and reliability left us highly satisfied with his assistance. Overall this is a great place to live so happy we renewed our contract for one more year ,
fabiana cardozo
Feb 22, 2024
The front office staff is always so lovely and helpful. Carlos and the maintenance guys are always very quick to respond to work orders. I wouldn't want to live anywhere else!
Brandon Parker
Feb 22, 2024
Great experience so far. I happened to lose my keys today but Sarah and Carlos were very much helpful in setting up the new keys for me. Appreciate the support from the staff, especially Carlos and Sarah.
Duke Le
Feb 22, 2024
Been living in Cortland for the past Month and a half - moved to this community because they have the best pricing for a 1bhk with a good square foot space and amenities. Love how accessible the property is from everywhere. Best perk: Covered parking spot and in house laundry unit - Included in your rental pricing! Through the whole process of house hunting for about 2months, thanks to Ms. Sara at Cortland for helping me feel welcome to the community and for being very cooperative while I asked her a thousand questions. Love living here and would definitely recommend the community for anyone wanting to live in the north dallas area.
Girija Iyer
Feb 22, 2024
Sara and the front office are amazing and so helpful. They have made my time feel very welcoming. 10/10 recommend Cortland North Dallas
Mithqal Muqattash
Feb 22, 2024
Hola saludos yo vivo aquí estoy muy contenta con el servicio de mantenimiento es muy bueno , son rápidos y eficientes Carlos siempre está dispuesto ayudar 👏👏
Yendris Urdaneta
Feb 22, 2024
Sara was and still has been so helpful with my move from Houston to Dallas. She always answers any questions I have and does so in a timely manner. I don’t stress when I’m having an issue because I know that she is there to help assist me. She has even gone out of her way to help accommodate me when problems arose during my move. I am very happy to be living in this complex. Thank you Sara (:
Lauren Darr
Feb 21, 2024
I relocated here less than a month ago. I had the pleasure of speaking with the lease consultant Sarah Abu-Ziyadeh. She was very informative, friendly and responded to all my concerns immediately. The complex is well-maintained, quiet and within walking distance to restaurants, stores and more!
Tiffani Lee
Feb 21, 2024
One month later and I love it here. Huge thanks to Sara and the rest of the staff for their professionalism and dedication to good service. Highly recommend for anyone looking for a new home!
Felipe Espinoza
Feb 21, 2024
This place is great! I had to move quickly, I was signing my lease within a week. Sara at the front office is awesome, anytime i’ve had any questions or concerns she is always on it and very helpful. the apartment itself is very nice, so far i’ve had only one issue (with a gate remote) and it was resolved very quickly. I’ve lived in 4 different complexes and this one is by far the only one that truly deserves a 5 star review! Everything was taken care of with care and urgency when i moved in and the staff continues to live up to a professional and respectful standard. Highly recommended!
Max Timmons
Feb 21, 2024
I've been living at Cortland North Dallas for a few years now and I have never had any issues or complaints. The front office staff is always friendly and understanding. Sara usually helps me and does a great job with assisting with anything I need help with. Definitely recommend Cortland North Dallas.
Matthew Newland
Feb 21, 2024
July 2022: My experience with Alaina was great! I made a big move from Massachusetts to Dallas and Alaina was super helpful throughout every step of the process. From visiting/touring the property, getting ready to move in, to the actual move in itself— everything was seamless & stress free. I’m loving my new neighborhood. I’ve been here almost a month now & still feel supported by Alaina & the office if/when I have questions or concerns! Been here for going on 9 months and never had any issues. Service team is super fast (usually same or next day) and nice! Still loving it. February 2024: been here for almost 2 years and have no regrets moving here. Will be moving to a new apartment closer to work but I would recommend Cortland North Dallas to anyone! Super quiet and safe community. Friendly staff and always clean!! Will truly miss it, great first apartment experience.
Alayjah
Feb 21, 2024
I am exuberant to call this place my home. I moved about two months ago after a thorough research on the internet. To my surprise, the reality surpassed my expectation. I have a great view with a beautiful balcony, thoughtfully designed interior in terms of space and materials. I feel elevated every time I walk through the gate and only find myself grateful when I'm home.
Bongha Lee
Feb 20, 2024
Muy buen lugar donde vivir y la atención de todos excelente en especial Carlos muy atento y siempre dispuesto ayudar y a solventar los problemas 🫡
Jose Nava
Feb 20, 2024
Great complex! Team is wonderful - special shoutout to Angelica! Best leasing agent there.
khaliq clinton
Feb 20, 2024
Such a great atmosphere and environment!! The community and associates here are incredibly kind, helpful, and welcoming!
Allison Jenkins
Feb 20, 2024
Staff was extremely friendly and helpful
Austin Broom
Feb 20, 2024
The overall experience here at north Dallas is AMAZING. They’re very respectful and responsive to their tenants. The process of moving is quick and the apartment complex itself is top notch. They pick up your trash for you, host events that you can attend, it’s very quiet and the people are friendly. I would definitely recommend anyone to stay here. Shout out to Angelica she was phenomenal!
Avá Marie
Feb 20, 2024
I have lived at Cortland North Dallas for just about 7 months and I have enjoyed everything about it. The leasing staff is so kind and helpful. I would recommend Angelica, she will go the extra mile to help you!
Kemori Sutton (Kemori Sutton)
Feb 20, 2024
Great property, very friendly staff. I have really enjoyed living here.
Kenneth John
Feb 20, 2024
I've really enjoyed living here already! It's been under a month but the staff and maintenance are exceptional. Francisco from the maintenance team is always extremely helpful. Angelica and Sarah from the leasing office are super sweet and always more than helpful. The property is well maintained and respected. Residents are quiet and peaceful. Great place!
Monica Rays
Feb 14, 2024
I have been living here for a few years and it's been all sunshine and rainbows! The office staff and maintenance workers are all super polite and helpful! Special shout out to Sara, Meredith, and Angelica! They work in the leasing office and are always a pleasure to work with!
William Zalstein
Feb 12, 2024
I have just moved in here and so far the staff need to work on throughly resolving conflict. My electricity was off the first 48+ hours living here because of an easy fix on the staff's end that they did not make sure to double check. I was able to resolve this issue after asking Francisco from the maintenance team for help. 2 weeks prior to me arriving I was told my electricity had been set up ahead of time. I feel these things should have been reviewed and confirmed by the staff before my arrival. I'm so glad Francisco helped me, he saved my stress a bunch. I dont want to sound harsh towards the staff as I am still happy to call this place home but I feel the team may need to work on throughly solving problems and looking at all ends of an issue first.
Monica Rays
Jan 31, 2024
Hands down the Best, Most Affordable Apartment complex In the North Dallas area. Staff is AMAZING! Love living here!
Clifton Burse
Jan 24, 2024
EDIT 1/17/2024: I have to say that Meredith the manager specifically is a credit to this location. She has been helpful with issues that we had, so we really appreciate her! OP: I've lived here for just around a year. For the most part, great place to live. Maintenance is AMAZING. However, it's sometimes a challenge getting help you need from the front office and may require some follow up.
Kate Paty
Jan 17, 2024
I've lived here for a year and I've found it to be a good apartment community. The place is secure and I get all my packages. The staff is also very friendly and professional, especially Nestor Deleon, who came prepared to repair my heater and finished very quickly. Great Job!
Wilfredo Mejias
Nov 27, 2023
Been living here since March 2023 and I absolutely adore it
Rolanda Lewis
Nov 17, 2023
The property is so nice and Sara went above & beyond to help me. Her hospitality is amazing. Would definitely recommend this property
Jana Ghanem
Nov 16, 2023
I went in because I was having trouble with the website to make my payment and Sara went out of her way to help me so that I wouldn’t have trouble in the future. They are always so helpful and know I can always rely on them!
Aliha Diaz
Nov 15, 2023
Quick response of service request! Thanks for Torres and Nestor’s help with replacing my washer! A big shout out to Torres because he came to my home twice and kept me updated about the whole maintenance process. Also thanks Nestor for his hard work and impressive personality. They are very nice guys and they both did great job!
Yujing Liu
Oct 31, 2023
Recently leased and Sara & Luis have been nothing but amazing ! Highly recommend.
Nathan Brown
Oct 12, 2023
Apartment searching can be very stressful. Clayton was very helpful at answering my questions and quick to make sure all my requests were made. I love the fact that he’s willing to assist hands on which is very difficult to find these days with managers who just sit in the office and allow the leasing team do all the work. Since my stay here at Cortland, I can say he’s been a great addition.
Kendra
Oct 11, 2023
Our apartment had a few issues that needed resolving after we moved in, the leasing staff were quick to send maintenance out to take care of our concerns. Nestor (maintenance crew) did super quick work and made sure everything was taken care of. He was really flexible and worked around my schedule.
Meaghan Ramgoolam
Oct 9, 2023
Amazing community! Nice staff! Easy parking.
Deja Dishmon
Oct 5, 2023
I been living here for 3 years and I love the staff. Very friendly. Clayton is the best office manager we had so far. Great job on keeping our community clean and safe.
Deja Dishmon
Oct 5, 2023
I haven’t been here very long at all but I enjoy the area and I like how quiet and clean it is. The staff in the office are always very helpful and friendly and I feel I can always go to them with any issues and they will try their best.
Verified Resident 1185419
Sep 30, 2023
Apartment Ratings
I moved in January of this year and have had a great experience all around! The apartment itself is great, it's pretty quiet and a nice area surrounded by homes, maintenance is super responsive if there's anything wrong too. I moved from another Cortland location and don't plan on living in another community unless I have to! The complaints are that sometimes they'll close a maintenance request without reaching out at all. Nothing that has been a big deal, but unprofessional. I don't think they've answered any calls since I moved in either. Which is pretty frustrating.
Brianna Shanelle
Sep 8, 2023
Sara and Angelica is the absolute best, always quick to help and solve all your problems.
Justin Rosas
Aug 31, 2023
Corltand properties seems to trend on the quality side of things, and shoutout to Sara Ziyadeh for all her help and being super friendly as I moved to Dallas for the first time and started my first stay with Cortland.
TheHelmsD
Aug 28, 2023
Clayton and his team in the office are top notch! They listen to tenants and take time to get to know the community here at CND. The maintenance team here are also rock stars. There are many different events here if you would like to get to know your neighbors. Also the gym is always clean and cool(temp)! Also, there are lots of dog waste stations and nearby park to walk.
Krystal Della Porta
Aug 19, 2023
I’ve been living here for a year and the apartment manager is AMAZING!!! Clayton helped us with the transfer process so easily and made it stress free! Clayton, Sara, and Angelica were so helpful and friendly! I love it here 💕
DeeDee Rogers
Aug 9, 2023
I went to tour this property the other day. Although I am unsure if I’m going to move there because I am considering a different property closer to downtown, it was very nice. The leasing agent who helped me, Sara, was amazing! She greeted me right away and took me through the tour even though I was 30 mins early to my appointment. She answered all of my questions & was extremely sweet & professional. The area is safe, clean, & quiet. The apartment I toured was a studio. It was very small, but very clean, had great natural lighting, and modern furnishings. Because of this experience, I will still keep this property in mind.
Samantha Gregg
Aug 7, 2023
Just wanting to show my appreciation to both Carlos and Clayton they were the best at responding to my request. Thanks for updating my bathroom with newly upgraded repairs. The customer service was amazing. Highly recommend Cortland North Dallas.
Brittany Ware
Aug 4, 2023
The move in process was effortless. My leasing agent, Luis Cruz, helped to ensure I didn’t have any difficulties during the process as well as after the move in. The apartment complex is really clean, beautiful amenities, and the whole team is really friendly! 10/10 recommend.
Reinaldi Hartanto
Aug 3, 2023
Very efficient and friendly repair person, Edison provides excellent service.
Christopher Latteri
Jul 31, 2023
We love it here
Alidannis Majendie
Jul 27, 2023
Best place to live!!
Morgan Wallace
Jul 25, 2023
They are VERY quick with maintenance requests. Quiet neighborhood besides the occasional car alarm but thats every property. My unit was clean, pest free. Staff has been kind and attentive. I would recommend this community to anyone looking for an apartment in north dallas. My only complaint is my unit does not cool past 74-75 in the summer which forces my ac to stay on almost 24/7, more than doubling almost tripling my usual electric bill and its still hot inside and thats with almost no other appliance use. Its uncomfortable during the day so keep that in mind if u cant tolerate much heat
Lamarra Smith
Jul 21, 2023
Edson did a great job changing out my my lightbulbs and filters. He was kind, friendly and quick.
Spencer Patton
Jul 14, 2023
The staff is extremely helpful, courteous, and knowledgeable.
Courtney Rickel
Jun 30, 2023
I have lived here going on 3 years and in 3 different apartments based on my needs, it has always been and easy transition from one place to the next and it there were any issues they were dealt with immediately. There has been a lot of office turnover since I've been here but they have always been professional and never miss a beat, Ashely is now the community Manager and is accommodating to the best of her ability. They answer phones, emails and questions which seems to be a big let down at some other places in the area. CND has been a great place to call home.
Jun 29, 2023
Apartments.com
I moved in January of this year and have had a great experience all around! The apartment itself is great, it's pretty quiet and a nice area surrounded by homes, maintenance is super responsive if there's anything wrong too. I moved from another Cortland location and don't plan on living in another community unless I have to!
Brianna Shanelle
Jun 24, 2023
Dylan took his time to help me review and renew my lease. he was very knowledgeable about the product/rules and regulations. I’m very satisfied with his service
Rushel Hawley
Jun 23, 2023
2YEAR UPDATE: since my initial review I have renewed a second and now a third time, its still a great place to live. There is quite a bit of turnover in the office but no lack of professionalism, Ashley is the new Community Manager and she is helpful and engaging and Sara is a new leasing agent (hopefully) and she was very helpful to me today. I had thought about leaving due to the rising rent prices in Dallas, and Ashley made sure to find a solution to keep me here, so I am transferring units ( again lol I went from a studio, to a 2x1 and now a big 1bd), I appreciate her efforts!
Ming Leigh Collective
Jun 23, 2023
I came to get my mail . Had issues, Dylan did a great job helping me , making sure i was in contact with the Parcel customer service line to receive my package. Thank you!!
Yujie Zhang
Jun 22, 2023
I moved into Cortland couple weeks ago and so far it has been great, especially Edson on the maintenance. There were several problems with the room when I moved in such as loud noise in the bathroom, and broken sink in the bathroom, but Edson and others does their jobs very fast. The broken sink is going to be fixed hopefully this week, so once that is fixed everything will be great. Will see how my first year goes though but so far I really like my room and this apartment. Shoutout to Sergio and Louis for being patient with me for all the work orders as well as Edson and others on the maintenance team for completing all the orders.
Tony Rogers
Jun 21, 2023
This is the first place I toured when I started searching about six months ago. The prices were higher than the other places that are around but inside they were a lot nicer and having a gym with cycling bikes and a big TV to follow along with the workouts impressed me I have always been so nervous about going to the gym and using the bikes or to the classes because I am still a beginner but since I am able to do it on my own whenever I get out of work or before I go to work as been great. This is only the third place I have lived on my own, but it is the nicest. I like that we have a carport parking and we don’t have to pay extra for that. When I applied it, it take a little bit long to get approved but everything went through so that made me happy. I will give another review in a few more months, because I am thinking about possibly going to a different building so I can be closer to the dog park.
Jun 17, 2023
Apartments.com
Enjoyed living here, quiet, clean and having 3 pools is a plus. Office staff is friendly and helpful. Maintenance requests are usually done same day or next day. The managers are lovely ladies who have helped me with all my questions.
Aye Boog
Jun 15, 2023
Edson Rodriguez, maybe I typed his name wrong. But he is great. He fixed A/C problem so quick. Appreciate his effort!
Nihad Jamalov
Jun 15, 2023
Been living here for half a year. Very good so far. The maintenance has been awesome. Nextor was able to fix issues within the apartment very quickly. One issue is that there is an airport nearby and there is a very loud aircraft sounds pretty consistently, which you get used to. So be careful if you are very sensitive to sounds.
Hong Keun
Jun 14, 2023
I called in to get information regarding the property and such. Louis was very informative and kind to give me all the information I needed and more. Definitely helpful for my plans to move in later in the year.
Jun 14, 2023
Apartments.com
These are great apartments in a great area!!! I was touring apartments during the weekend and I really loved this ones. They decorated it so good it makes me want to move in now!! Can’t wait to move in soon. The staff was very friendly too. Luis took his time to show me the model and was very empathetic to my needs. Would definitely recommend this place!
Michael Quiroz
Jun 12, 2023
If you stole my plant and stuff from my door put it back before I file a report because I see the door also has signs of an attempted break in!
Jackie Salgado
Jun 10, 2023
Sergio was great, answered all my questions and made the move in process easy!
Sean Callahan
Jun 7, 2023
Nestor Deleon in the maintenance department is awesome….he is the best maintenance person on this property….so friendly and always making sure you have all your issues met within the apartment was taken care of…I always see him going over and above with his duties not just with issues having to be fixed in my apartment but with other residents as well…I’m always glad to see that it’s him who comes to fix things because I know it’s going to be fixed properly and most important timely. Thank You for having friendly and a efficient worker on the property.
Sheila Reed
May 26, 2023
I had my dryer broken and Edson from The maintenance team did a wonderful and prompt work. He helped fix the dryer right away. My freezer ice make had some issues too which Edson help fix immediately. He’s absolutely great!
Sharon Rodrigues
May 23, 2023
The complex itself is great but the staff is where it’s at!!! Nestor is the best maintenance on duty, hands down!!!!! He literally came to work our maintenance request within 2 hours of submitting and fixed it within 15 mins. Knowledgeable and he’s friendly! Id renew just to have his services!
Instant Installation
May 22, 2023
I want to thank mrs.marlena Sosa the residential experience manager for the time she took to help me shes amazing and Cortla
Don Anderson
Apr 29, 2023
Best staff and views around. Always a kind a happy environment.
Megan Durland
Apr 28, 2023
El mejor lugar para vivir 🤩
Vianeth Urdaneta
Apr 27, 2023
I stopped by the event they were having for the residents and I was met with a warm welcome from Michael who held the door open for me. The set up was very nice and you can tell the staff really wants the residents to know they care about them.
Jessica Foster
Apr 27, 2023
Excelente lugar para vivir, vale la pena , el servicio de mantenimiento es el mejor
Danilo José Atencio Fernández
Apr 27, 2023
The best move in experience
Rolanda Lewis
Apr 27, 2023
Jerrica is the best she always acknowledge me when I come to the leasing office I am really happy I have chosen Cortland North Dallas to be my home! S/O to the leasing team they are awesome.
Natalie Allen
Apr 27, 2023
Clean rooms and great hospitality
Angelyca Gutierrez
Apr 27, 2023
I stopped by to look at the community, and I was very impressed. The customer service was outstanding and the facility was very clean. I can definitely make this apartment complex my next home.
Cesar Duelos
Apr 27, 2023
Excellent service, attention and help at the right times. Thank you for your excellent work, Carlos👍🏻
Mariancel Castillo Castillo
Apr 27, 2023
This is a very nice looking place to live, I was showed around and it was so clean and all the apartments are a good size. The assistant manager took the time to show me all the models and how to apply online. She was a big help in my decision.
Jose Luis Duarte
Apr 27, 2023
Excelente atención del personal de la oficinaSergio muy atento,y el personal de mantenimiento son muy eficaces muy contenta me siento con todo el personal de Cortland North Dallas.
Angy Mantilla
Apr 27, 2023
I've been living in this community for The last 5 years Maintenance (Carlos and his Team ) always on top of their service request they are quick and efficient to respond the property looks 👍 great!
Alberto casasola
Apr 27, 2023
This property is well attended to and kept at an amazing standard. The staff is very welcoming, helpful, and just flat out amazing! Especially the young man KJ!
Solomon James
Apr 27, 2023
Amazing apartments, amazing work! I love living here! Bernardo is always completing his work on time and I strongly appreciate that! He is the reason these apartments are so well maintained and livable!
Anonymous
Apr 26, 2023
Apartment Ratings
Marlena, the resident experience manager, is very kind and helpful. I love this property because of how clean and well-kept it is.
Jeanette Cabrera
Apr 26, 2023
Well deserved 5/5 after living here for 1.5 years. Cortland is fantastic. Seems like all of their apartment complexes have great reviews. If you’re looking for an apartment, I strongly recommend including a Cortland apartment into your consideration. Maintenance was always within a day. Management was nice. Units are in good condition and at a very good rate.
Nick Bui
Apr 26, 2023
My sink has been a constant issue for me. It has always has issues draining and being clogged. I've called for help a few times and after every visit, its stayed clogged. Only after I got Bernardo Valle, was the issue finally fixed. Much thanks!
Joey miller
Apr 26, 2023
It’s been really a good community to live. They have a wonderful lounge and business centre. Quite a safe place to be in.
Sathish V.
Apr 26, 2023
I've heard nothing but great things about Cortland properties, so I had pretty high expectations for my tour here at the North Dallas location. Jerrica provided me with excellent customer service and really took the time to gage what was important to me in my new home, the process was very organic I'd highly recommend her for a hospitable tour!
Vakeidria Hendry
Apr 26, 2023
I recently had a tour with Jerrica and she was so amazing! She was so helpful and made me feel right at home. I definitely recommend here!
Genesis Gonzalez
Apr 26, 2023
Louie was well versed and took his time to understand my needs. =] 10 out of 10 would recommend! Go see Louie! He’s the best!
Apr 26, 2023
Apartments.com
This is a beautiful and clean community.I really want to give a big shout out to Randy for doing a fantastic job.He works very hard and loves his job.Keep up the fantastic job Randy.I will 100% recommend this community!
Vanessa Gamble
Apr 25, 2023
I was very impressed with this complex. The Property is well maintained. Kj does an amazing job with the upkeep of the property.
Kesean Carter
Apr 25, 2023
This apartment complex is well taken care of. Bernardo is hard working and is always going around and fixing any issues that the apartments have in a timely manner. It's nice to have someone who cares that the tenants are comfortable and cared for!
Anonymous
Apr 25, 2023
Apartment Ratings
Beautiful place. Staff was super nice, and Randy was a big help. 100% would recommend!
Jasmine Rodriguez
Apr 25, 2023
Nester in maintainance is always helpful and polite!
Auguste Stockel
Apr 25, 2023
Bernardo always gets right to work in a timely fashion. His work is always top quality too. There’s nothing I’ve needed a second look at. Once Bernardo finishes work fixing something, it’s fixed, no need to revisit.
Anonymous
Apr 25, 2023
Apartment Ratings
Kj y Mike los chicos se portaron excelente
Sonia Amaya
Apr 25, 2023
The place was beautiful and so well kept. KJ was so helpful when it came to questions about the place and activities to do nearby. Definitely will be coming back!
Alexis James
Apr 25, 2023
Absolutely loved this property and the team, especially Louie, he answered all my questions and eased any concerns.
Armando Alvarez
Apr 25, 2023
Louie set up a tour with me to see the property units. He was sweet and super informative about the unit and all the amenities Cortland has to offer. In the end, I decided to stop looking to move to Dallas until the future but Louie provide a wonderful experience. Definitely recommend him.
Jonathan Reyes
Apr 25, 2023
I have lived here since 2015 and it's a great place to call home! Maintenance guy Nester is so nice and he always waves to me when he sees me out walking and makes sure all my service tickets are taken care of!!
Betty Boop
Apr 25, 2023
I toured this community and was really looking forward to leasing but my situation changed and I ended up moving to a different area. However, I still wanted to leave a review because since I’ve been apartment hunting I’ve met a lot of staff and Ashely stood out to me. She was warm, personable and very knowledgeable. She was able to answer all my questions and she gave me a great tour! I would definitely recommend the community to anyone looking to lease in this area.
Amber Carter
Apr 25, 2023
It’s been so nice being here, my two years experience living with Cortland North has been so excellent
Micky Anderson
Apr 25, 2023
I've just moved in recently and there were a few things around the apartment that required maintenance. Nestor was assigned to help me with all of my maintenance requests and he was AWESOME! Super friendly, helpful, responsive, and FAST! He made sure to communicate with me well and everything was taken care of ASAP!
Anna Nguyen
Apr 25, 2023
Just what we were looking for - beautiful apartments in a residential neighborhood :) Leasing agent - Louie was helpful and explained thoroughly.
Sreshta
Apr 18, 2023
I just wanted to take a moment to appreciate Nestor and Serjio for their excellent service in my apartment. They replaced our damaged microwave and the service was top-notch. I really appreciate their professionalism and hard work. Thank you so much
Rachel Koshy
Apr 17, 2023
Hasta los momentos mi experiencia en la comunidad de Cortland ha sido muy satisfactoria, el apartamento está en excelentes condiciones y cuando ha surgido algún problema el equipo de trabajo siempre ha estado dispuesto a ayudar de inmediato
Verified Resident 1131400
Apr 14, 2023
Apartment Ratings
It was my first time living in Dallas and Cortland was great! A lot of wonderful people working at the front (Sergio and Marlena). My questions were always answered promptly and I had no issues while I was there. They are also one of the only communities in the area that offer short-term leases, and I really appreciated their help in being accommodating for that. I also really liked how they have food trucks on the complex from time to time to be able to try out food from local businesses. (-:
Stephanie Mendoza
Apr 13, 2023
Had an in-person tour with Luiz C, one of the leasing consultants there. The tour was professional, prompt, and informative! The community itself looks great! Quiet area with great public and in unit amenities.
Joshua
Apr 11, 2023
KJ IS THE MAN!!! I love this property. Maintenance and office staff are friendly, quick and actually care! I highly recommend becoming a neighbor! FIVE STARS.
Contact Liam
Mar 31, 2023
Beautiful and clean community, Sergio has been an amazing person, he makes sure to get the right apartment for me. I totally recommend this place to live.
Laura Amelia
Mar 29, 2023
My experience with Alaina was great! I made a big move from Massachusetts to Dallas and Alaina was super helpful throughout every step of the process. From visiting/touring the property, getting ready to move in, to the actual move in itself— everything was seamless & stress free. I’m loving my new neighborhood. I’ve been here almost a month now & still feel supported by Alaina & the office if/when I have questions or concerns! Been here for going on 9 months and never had any issues. Service team is super fast (usually same or next day) and nice! Still loving it.
Alayjah
Mar 29, 2023
Absolutely amazing!!! Whenever I have a maintenance issue I know I can count on KJ and the maintenance team. I appreciate all the help! Keep up the good work! No matter what it may be that always find a way to make sure they get the problems resolved.
Dimitri_W
Mar 29, 2023
Apartment Ratings
The staff there is very friendly and helpful, spoke with Louie and he was amazing. Couldn’t have asked for better customer service, this residence is definitely at the top of my list. Beautiful property and awesome amenities.
Armando Alvarez
Mar 29, 2023
Absolutely amazing!!! Whenever I have a maintenance issue I know I can count on KJ and the maintenance team. I appreciate all the help! Keep up the good work! No matter what it may be they always find a way to make sure they get the issue resolved.
Dimitri Woodard
Mar 29, 2023
I loooooooove it. Thank you so much Sergio, you are the best!!!!
Carla Castillo
Mar 29, 2023
I was recommended by a friend to stop by and see Louie, and I can see why he did. Louie was great! He was really nice answered all my questions! The renovations look really great too!
Elli Woodwaters
Mar 27, 2023
Jerrica is the nicest , kindest person in this office . She is always willing to help , she is very caring and considerate . She always is going out of her way to help the tenants . Always ask for Jerrica , she is the best person in that office .
Zanetta Gromadzki
Mar 27, 2023
Vejerrica was excellent in showing the property.
latresha goodwin
Mar 27, 2023
Cortland North Dallas is 10/10. I had such a great time touring with Jerrica the other day. Easily one of the best apartment complexes in town. I truly enjoyed the facility and how intentional Jerrica was
chauncee holston
Mar 27, 2023
Jerrica is super helpful and professional
Jman 4l_
Mar 27, 2023
Special thanks to KJ for making our house a home, going above and beyond keeping our property nice and clean…Thank you management for making KJ part of the team!!
Jada LoBrandon
Mar 27, 2023
Wonderful staff and amazing residence! Property always looking good and kept clean. KJ/ Kedrick is the best! If you’re looking to move I recommend this property for sure! Keep up the great work!
Kynnn ThaDoll
Mar 27, 2023
The staff is friendly and the porter KJ keeps the property spotless. Keep up the great work!!!
Otis McGee
Mar 27, 2023
I must say the grounds have been looking a lot cleaner and clear of litter. I love the initiative you guys are taking in making sure the property is well kept. Special hats off to KJ who has a great personality and smile to go with it. Great place to live!
Ci Ci
Mar 27, 2023
KJ / Kedrick is so well mannered & attentive to the needs of the property. He always have a huge smile with a welcoming personality. Kj makes me feel so at home with any questions or concerns I may have about the property. WAY TO GO KJ !!!
Daija Jones
Mar 27, 2023
The maintenance guy Edson at Cortland North Dallas is very nice and fixes things quickly:)
Shubheksha Pokhrel
Mar 27, 2023
Had the pleasure of meeting Kedrick James and he was amazing . Made my experience nice and breezy.
Ilene Contreras
Mar 27, 2023
Beautiful residence, Amazing staff, KJ is AWSOMESAUCE! The property looks very well kept and the customer service is great.. most definitely would recommend my friends to move here. Great property”
Kailah James
Mar 27, 2023
The staff is great and always attentive to my questions and concerns. The location is perfect and close to work.
Tiffany Williams
Mar 27, 2023
Absolutely stunning. Customer service is amazing. Service team is on point! KJ works so hard! Dedication! Excellent! Highly recommend!
BEASLEY
Mar 27, 2023
Life here at North Dallas is nice, but it's been even better since KJ started working with the maintenance. Thanks KJ and the rest of the North Dallas team!
Jake Nelson
Mar 27, 2023
Thank you Edson & Sergio for your incredible work with replacing my broken counter tops! It was done in a timely manner and makes my home look better than it did before. Thank you also for your incredible customer service. God Bless You.
Mia Jo
Mar 24, 2023
I have lived here for 6 years and I love it!
Diana Cruz
Mar 4, 2023
Good community overall. Maintenance is quick. Located in a pretty calm zone away from traffic.
Feb 16, 2023
Apartments.com
Desde el primer momento Muy buena aceptación, muy cordiales. Sergio nuestro asesor, Una persona muy cálida y agradable.
Carlina Garcia
Feb 15, 2023
Thank u to Edson maintenance man did a great job on fixing things in my apartment well done and to all the other maintenance man thank u as well.
MA WILLIAMS
Jan 30, 2023
It was a great experience when me and my fiancé came to visit. I distinctly remember having a conversation with chauncee and him being so nice and outgoing.
Braden Pierce
Jan 25, 2023
Edson came to fix my lights he was very professional and nice also very fast
Chloe McKenzie
Jan 23, 2023
Edson is great! He is always quick with my service requests, professional and friendly. Thank you so much Edson!
Olivia L
Jan 17, 2023
Jerrica created an awesome leasing experience. She was professional, enthusiastic, and made sure all my questions were addressed. Looking forward to moving here in March.
Greg D
Jan 14, 2023
Jerrica was a great help. She made sure I had everything done and help me throughout the entire process
Destiny Mason
Jan 13, 2023
Best service couldn’t ask for anything better and jerrica smith was wounderful an very informal
Cody Montigue
Jan 13, 2023
Fantastic tour by Vejerrica! Sergio was great on the virtual tour. The property is outstanding and looks well-maintained.
imagination astronaut
Jan 13, 2023
Very nice beautiful clean apartments, I moved here from out of town and I loved it so much. Unfortunately my life took a turn for the worse and I had to move unexpectedly but I will always recommend these beautiful apartments as a place to call home. I truly enjoyed living here this was my first home in Texas. The Grounds welp kept , pools always clean, management was very nice. The apartments are big with high ceilings spacious tubs everything !
Shartasha Jackson
Jan 7, 2023
The good deeds of Nester, Carlos, Thomas, and Sergio have been outstanding throughout my recovery journey. Due to working with one shoulder, Nester, Carlos, Thomas, and Sergio have come to my aid by helping me bring in my case of water since I can't move my shoulder and servicing my work order requests in a timely and efficient manner. They are part of my extended family, as I have been a resident here for many years. They genuinely display exemplary character and integrity to me here at Cortland ND.
Dec 21, 2022
Apartments.com
Edson came to our house for the service and he was able to resolve the issue immediately.
Prateek Reddy
Dec 5, 2022
Edson did an amazing job! Thank you!
Cynise Rahming
Dec 2, 2022
Nestor from maintenance team did a wonderful job helping us fix the disposal and the heater. He is super friendly and high-efficiency. Really appreciate it!
Alina Xi
Nov 28, 2022
Such a great property and management company to work with. Very professional and a great people! Konnie Losey
Konnie Losey
Nov 18, 2022
Would like to send a special thanks to Carlos, Nester, and Sergio, who assisted me with my recent washer/dryer install. They were extremely prompt and accommodating was incredibly helpful, patient and understanding - thankful for the whole Cortland North Dallas team!
PetaGay Pile
Nov 18, 2022
This place is amazing!! So beautiful!!!
Alexandra Brown
Nov 18, 2022
this property conducts themselves very professionally. Ashely Minaya, the property managers takes pride in her job very well and represents the Cortland way. 100%. I have never been so impressed with how customer service was provided to me from an apartment complex!!! 5 stars
FRISCO MARKET FIRST
Nov 17, 2022
My experience at Cortland North Dallas has been nothing but pleasant. The staff is always welcoming and quick to help with any problems, and the apartments and amenities are modern and pest free. Overall nothing to complain about and the staff (shout-out to Dylan) being awesome is a big plus.
Leeam Shutzman
Nov 16, 2022
Sergio, Dylan, and Tom are a great staff and always willing to go out of their way to take care of every little thing you might need. Love the community where I live.
Juan Avila
Nov 16, 2022
Tengo una semana viviendo aquí y me encanta, la atención es excelente desde el primer día, Dylan y Sergio son los mejores. El lugar es hermoso y muy acogedor, me encanta vivir aquí.
Valeria Villalobos
Nov 16, 2022
Sergio was our lead consultant and he was able to provide such a great experience. We toured with him and was very knowledgeable about the property and the community. We ended signing our application and he was always updating us about the application and always reached out to us to make sure we had all the information we needed. He always kept us informed and answered all of our questions. We love our new place and the community is lovely!
jessica sanchez
Nov 15, 2022
Dylan in the front office is a huge help in assisting me with whatever I need. He’s always prompt to respond back when unavailable, and he does it with true customer service. Thank you
Zach Delgado
Nov 15, 2022
I love this place, Nester Deleon is one of those People who are dedicated and quick with my Servuce request, For instance I had an AC Issue and Nester was very clever and impressive fixed it in record amount of time. Thank you Nester 😀
Pk P
Nov 15, 2022
Edson was amazing. Super fast and easily fixed our problem. This is the second time he has come to our rescue getting a hole in our roof patched and fixing our light bulbs! Normally my doggies are super disturbed but he is so quick and quite I don’t think they noticed him apart from the knock on the door! Thank you Edson!
veronica Gadson
Nov 9, 2022
Super friendly staff, my leasing agent Sergio Piccado in particular has been so helpful throughout this whole move and making sure I got taken care of.
Ariel Salazar
Nov 1, 2022
Sergio was wonderful! He was extremely nice & thorough. Normally moving in is such a hassle, but Sergio made it painless. I’m very excited about living here. :-)
Brooke-Lynn Lowery
Oct 28, 2022
I love the cortland north location. The property management team here is very attentive to all my concerns. Darnell and his team are always nice and communicative with anything I need. The community is well kept by grounds. I’m very pleased with amenities and community.
victoria enter
Oct 24, 2022
Sergio Picado was AMAZING he really showed me what good management should be, I went to another appointment right after leaving him and the next staff was horrible. Sergio left no crumbs
M P
Oct 22, 2022
Love the staff I told them about my favorite color Nestoy Deleon. Was a wonderful maintenance man. He fixed everything and was super nice.
Don Caldwell
Oct 20, 2022
Nestor is super awesome, he’s always so kind and helpful! I wanted to provide an update on this, the whole team at cortland is super awesome, they are so kind and helpful! The maintenance team is so quick and the front desk are so kind! Thank you cortland!!!
Lauren Jumes
Oct 19, 2022
Love living here! The apartments are renovated and very modern and stylish. It's a very pet friendly place with a great dog park! The maintenence guys and staff at the leasing office are always very nice and professional. The couple of times I needed maintenance it was done same day and the guys were very friendly. Highly recommend!
Victoria Garcia
Oct 16, 2022
I had a problem with my kitchen sink disposal and Edson called within the hour to schedule a time to check on it. He came within like five minutes and found a penny that fell in my sink. He was super nice and quick with the repair! Couldn’t ask for anything more!
Kendra Corona
Oct 13, 2022
Smooth and easy process moving in. Sergio was great and stay in communication throughout the process. The entire staff is friendly, and quick to solve any issues.
Shantia Stringfellow
Oct 12, 2022
Not sure about the community yet but I just wanted to say Chris from Spectrum was extremely helpful in helping me setup my internet day one. I ran into some issues and he got it fixed right away. Just wanted to give him recognition for helping me out.
Ravi Gowda
Oct 8, 2022
Only visited. Nice safer location near many businesses. Multiple sections. Many units. Two levels, ground or second. Lots of steps and exercise. Nice. Clean. Modern. Bug free. Well maintained. Management responds well to notices from tenents. Gated. Balconies. Carpeted. Laminate. Pools. Assigned or unassigned parking. Weight rooms. Conference rooms. Pet's allowed for a fee. Doggie trail & park with poop stations with bags. Trash compactor. Garbage pick up. And more. Lots of amenities. Pricey but worth it.
Sheila Anne
Oct 4, 2022
Great place. Thomas is new at the property but learning quickly. They have a beautiful property and it looks great when you're there. Great gym and pool area. I would highly recommend.
mark sapp
Sep 28, 2022
I would like to say Alaina Harvey was the absolute best though the move in process! Great Customer Service and helped me with so many different questions I had upon moving in ! Everything was clean, only thing was the toilet didn’t work from the last tenant moving out, but she immediately helped me with putting in a maintenance request for that !! 5 stars just because of her ! Landscape/grounds were clean and overall the entire unit was clean ! Very Pleased !
devon collins
Sep 17, 2022
I’ve lived here for a yr and I really did enjoy my stay no one bothered me, I felt safe as a young lady in her 20s, it was clean too!! The gates had minor issues closing but majority of the time they were closed! 3 pools so one isn’t always crowded. I will say, I hated the stairs I didn’t think I would since I workout constantly but when u have groceries to carry, goodluck! My unit I had “the Kelly” 1bed/1bath perfect for one and a furry friend very spacious!! Also the maintenance guy Edson is amazing ! Anything I needed done he went above and beyond, very quick with his tasks and still managed to fix whatever I needed perfectly !!! 5stars to him !!! Overall, if ur a young lady and not trying to pay a ridiculous amount on rent I would highly recommend this place. the staff are friendly and so sweet!
Natasha H
Aug 22, 2022
Had the pleasure of working with Alaina and Deondrick and while I have not moved-in yet, the assistance of both has been superb. They were quick and efficient in providing key information and ensured the process was smooth. Looking forward to the move soon.
Darius Brown
Aug 17, 2022
Before moving to this complex, I had not lived in an apartment in 6 years so I wasn’t sure what to expect; all I knew is that I needed a unit with a yard because I have large dogs. I am rolling into my second year lease and since day one I have little to no issues with staff, maintenance, amenities, etc. Moral of the story, everything is as the staff who originally leased me this property said it would be. The pools are relatively quiet in comparison to some of my friends resident pools are. The current community manager, Caitlyn, has been a large part in why I have extended my lease into a second year. There were promises made by my original leasing agent that Caitlyn insured were upheld and even worked her magic to make sure I got a turfed yard for my dogs as was promised by my original leasing agent. Overall, I think with not having lived in an apartment in 6 years and after looking at very few options, this ended up being a really great company to lease from and I have enjoyed my time here as tenant.
Christine King
Aug 15, 2022
Alaina was very knowledgeable and helpful when showing me around the property. I got a very good deal on another apartment, otherwise I would have been living here.
Alex Dill
Aug 15, 2022
Great place to live. The service team is great. Always on time and if they can’t fix it they will replace it. Nice to have a dog park so our dog can let some steam out. Overall I will highly recommend this complex.
Eduardo
Aug 12, 2022
Would like to send a special thanks to Alaina, who assisted me with my recent unit transfer. She was incredibly helpful, patient and understanding - thankful for the whole Cortland North Dallas team!
PetaGay Pile
Aug 11, 2022
I was moving to the area and had a great tour with Randi. She was very knowledgeable and friendly. She answered all my questions. Although I ended up going with a different apartment closer to work, Randi was super kind and even gave me some food recommendations about my new area. Definitely request her if you’re looking to move in.
Madison Woodson
Aug 11, 2022
Alaina was very well informed and did a great job of providing me answers to all my questions.
Garrett Holton
Aug 11, 2022
Alaina has been a pleasure to work with. I have lived here for the past few months and I could not ask for a better experience. She has been responsive to all of my texts. The community is very safe, quite, and enjoyable. Moreover, given the recent increases in rent and inflation, the prices are affordable.
Sean Clayton
Aug 10, 2022
We moved in at the end of June and want to compliment Alaina Harvey. She was great and so willing to help us find a great apartment in the short amount of time we had. We’re very appreciative of her hard work in finding our apartment!! Great customer service!!
Peyton Goar
Aug 10, 2022
So, Sergio and Alaina went far and beyond to make sure that I was well taken care of and able to chose the home I wanted. They were kind and patient and made me feel like I was getting 5 star service. I’m excited to be apart of this community soon.
A.S.E. Chinwe
Aug 10, 2022
Great experiences here everyone is top notch. Nester is the best always timely and goes above and beyond no question.
Julius Battiste
Aug 10, 2022
Bernardo was amazing. He did a great job in fixing an issue I’ve been having with my bathroom for the past year. Very much pleased.
John Evans
Aug 10, 2022
Very helpful. Prompt feedback and friendly staff. Thanks to Elaina and the entire team.
David Mhina
Aug 10, 2022
This location was great!! The management team takes care of us every time.
Hilda Montez
Aug 10, 2022
Give Nestor a raise! He always waves, say hello, and makes the place feel welcoming. He also has done a superb job with all of the work orders he has handled since i moved on. 5 stars for that man.
jmims86
Aug 10, 2022
Love the staff I told them about my favorite color
Don Caldwell
Aug 10, 2022
My experience with Alaina was great! I made a big move from Massachusetts to Dallas and Alaina was super helpful throughout every step of the process. From visiting/touring the property, getting ready to move in, to the actual move in itself— everything was seamless & stress free. I’m loving my new neighborhood. I’ve been here almost a month now & still feel supported by Alaina & the office if/when I have questions or concerns!
Alayjah
Aug 10, 2022
Giving Nestor a well-deserved pat on the back. He is always friendly greeting everyone with a good morning and wave. Nestor always asks if I need anything or is there something he can do for me. He is another member that rounds out a stellar maintenance team
Doug Harms
Aug 10, 2022
The office staff is always so nice and helpful. CAITLYN IS GREAT! Every time I step into the office I know I will get the right answer and will solve any issues. I can tell they have a good manager and a good lead maintenance. I have been on other Cortland properties and Cortland North Dallas is one of the top ones for sure. I will recommend anyone to leave here.
Noe Pina
Aug 10, 2022
Friendly and excellent! Ruth Granados (leasing consultant) has been exceptionally amazing right from initial application, to move in and helping with service requests in a very prompt manner. Service requests are responded to timely and done properly.
Victor Aworetan
Aug 9, 2022
I'm very excited to move into my studio apartment. Alaina was beyond helpful and made the leasing experience hassle free. I highly recommend Cortland North Dallas and be sure to ask for Alaina to help you out!
Chance Schlenk
Aug 9, 2022
Friendly and excellent!
Victor Aworetan
Aug 9, 2022
Good i had two service requess and bernardo(?) solved them well
Justin Ok
Aug 9, 2022
I recently moved in with Caitlyn helping me settle in. The entire process was smooth and the staff were friendly and helpful. So far I can see myself enjoy living here. Definitely recommend!
Anthony Huang
Aug 9, 2022
The team here is really great. I have lived here for a while, and have loved it. The maintenance team is always so on top of requests, and the office is quick to answer and try and fix what they can. Caitlyn is our go to person, but the whole office is wonderful!
Catherine M
Aug 9, 2022
The whole staff is the absolute best and have worked with me over these last few months with catching up with my account. Been here two years and want to be here two more.
Chae Dexter
Aug 9, 2022
Caitlyn has been great to us here! We love the community, and the area around it. The office is so nice and always helpful!
Hasan Turktanir
Aug 9, 2022
We have loved living here! Caitlyn has been great, and very helpful!
Nuri Fatih Erbil
Aug 9, 2022
Ashely Minaya was fantastic!!!
Jessica Myer
Aug 9, 2022
I did a tour of the property an had one have you best expenses ever cannot wait to move in
Andrew Kim
Aug 9, 2022
I have really enjoyed my stay at Cortland North Dallas. When and if there's an issue all my concerns are addressed in a timely manner. But I mostly want to thank Caitlyn for being AH-MAZING! She is the main reason I choose to stay at this property. She is always available when I need her and she makes sure I am well taken care of as a tenant. I am sure the rest of your staff is great but she is someone that follow throughs on all promises, considerate and has been an asset to this community.
Ms.Toya G
Aug 9, 2022
In the process of looking for my new home in the Dallas area I came across this apartment complex. At first i thought it was too good to be true but i quickly felt an attachment to not only the community but also the staff that helped me throughout the entire application process. Specifically, Alaina Harvey. She was always available to answer my questions and made me feel comfortable in making the decision to apply here. I definitely recommend anyone considering living here to try and speak with her. She is incredibly knowledgable of not only the community inside but also outside Cortland and is always there to lend a helping hand!!
William Leke
Aug 9, 2022
It was very nice meeting with you, thank you for all the great information. Your a great personand very knowledgeable.
natalie matta
Aug 9, 2022
UPDATE 8/9/2022: I have been a resident here for almost 10 years and I still really like it. I am so happy that Carlos is back as head of maintenance..he is so trusting and goes above and beyond for the residents! I also want to say thank you to Nester, as he also is awesome!
Tina Natoli
Aug 9, 2022
Awesome property! The layouts of the apartments are awesome, All of the people who work here are so great anytime you need anything they are super helpful and always friendly! This property is the best in the area. I love my upgraded apartment and the new pools! My family and I spend a lot of time outside and get full use of all the amenities. This is luxury living . There is a lot of green space to walk , My apartment is great and on the interior seems like a nice hotel. I enjoy having a washer and dryer unit as well as ample storage space due to the spacious closets and cabinetry. I also like that I have a reserved, covered parking space The office staff has always been attentive, kind and so sweet, especially Madison and Priscilla! .. The maintenance team is wonderful. Juan Carlos Cordon Service Manager. this guy is super, very efficient and has a super nice personality and is always positive and always friendly and super helpful .and I have a beautiful baby of two years and 8 months and her first years we
Jose Tovar
Aug 9, 2022
Nestor is super awesome, he’s always so kind and helpful!
Lauren Jumes
Aug 4, 2022
Edit review! Cortland handled my problem and offered me the price listed on there website! Thank you very much!
Anthony Serna Jr.
Jul 8, 2022
I’ve lived here 2-3 years and I love the maintenance team. They’re the best in the business. Office team is sweet, you just have to be patient with them. Property is well taken care of. Nice appliances. Pet friendly. I don’t hear a lot of noise at night. My only complaint is the neighbors don’t clean up after their puppies sometimes. It makes some breezeways between the buildings smell putrid. Especially when it’s left in people’s yards for days at a time. I feel as though people should be fined for this. But other than that, it’s a nice place to live. I haven’t met an unfriendly neighbor yet
Shakyra Harris
May 31, 2022
We recently got an apartment here. Ruth is very friendly, dedicated and patient. She noted all our preferences and suggested the apartments that would suit us. We decided to upgrade to a bigger apartment . She ensured that we got the apartment ready on time and made this transition very easy for us. We highly recommend Ruth for her excellent service. @Ruth Thank you again for all your hard work ! Best, Deepa
Deepa S
May 13, 2022
Staff was very nice and store clean.
Elizabeth Brignoni
May 12, 2022
Leased here for a year and had no issues. The property is quiet, pet friendly, and you have a reserved parking spot.
Lorenzo Galindo
May 11, 2022
I really enjoyed my stay here, I had some problems but maintenance was very quick and came either the same day or next (depending on the time) to help me. I know some people make comments about the old washer & dryers (not being "luxury") in the unit but it didn't bother me. The package room situation is the only thing you should be aware of if receiving packages. Sometimes lockers get full so packages are left on the floor (by the carrier). Never had a package stolen because I pick them up immediately. I do highly recommend this place and I honestly don't have anything negative to say because this place was nice.
Briana M
Apr 20, 2022
Nice apartments and community, renewed as a result. However, it's pretty expensive and getting more expensive.
Priscilla Arinze
Apr 11, 2022
I lived at Cortland North Dallas for about five months now and all the people here are super nice. The community and neighbors are nice as well. More importantly, the maintenance here is always on point. I would send a service request and Nester would contact me the next day to resolve the issue. He has made a great impression for the community, always greetings me as I am walking my dogs. I appreciate the friendliness this community offers.
Bryant H
Mar 30, 2022
Good 👍😊
AKBAR PIRANI
Mar 27, 2022
Its been 2 months staying here in Cortland North Dallas apts. Friendly, Very clean and neat community. Maintenance guys shows up as soon as possible if any issues. Very impressed.
Jestin Mathew
Mar 7, 2022
I've lived at Cortland - North Dallas for almost 3 years now and have loved it here! The staff has always been responsive to all of my needs! They go above and beyond to make me feel valued as a resident!
Jazreal Alexander
Feb 7, 2022
I’ve lived at this property for about 2 years and have nothing but positive things to say! everyone has always been so amazing to my boyfriend and i and are always there to help! I LOVE how modern our apartment is and our little fenced in yard too. My favorite part about living here is one of the ladies at the office. Caitlyn M. has always been there to guide us and answer all of our stupid questions. She’s been so patient and so sweet in our toughest times. She always have such an awesome attitude towards us and she’s a pleasure talking to. Thanks so much Caitlyn for making our living experience amazing. Without you we couldn’t have made it through this year. Thanks again!
Morgan Oropeza
Feb 2, 2022
I just moved in with my friend a few months ago and I have to say, it’s a pretty chill community. It’s fairly quiet and calm. During the summer you’ll get your fair share of little critters coming in but I’ve never seen anything that I would deem awful or sus. It’s a great area honestly. A perfect distance from grocery stores and everything. I absolutely enjoyed it. My only issues with here are, and I understand management can’t help it, it’s people stealing packages. It’s not frequent but it happens. And the fact that rent is a bit pricey. It’s a bit too much for the small place he’s in. Otherwise this place is great, well kept and comfortable. If it was just a little cheaper, I would’ve loved to stay here longer.
Liz Alvarez
Feb 1, 2022
Only visited. Nice safer location near many businesses. Multiple sections. Many units. Two levels, ground or second. Lots of steps and exercise. Nice. Clean. Modern. Bug free. Well maintained. Management responds well to notices from tenents. Gated. Balconies. Carpeted. Laminate. Pools. Assigned or unassigned parking. Weight rooms. Conference rooms. Trash compactor. Garbage pick up. And more. Lots of amenities. Pricey but worth it.
Sheila Anne
Dec 31, 2021
Absolutely love it here. Very clean, quiet, safe, & peaceful complex. Amazing amenities, great staff, and very organized. Thank you Karina for making my move in process so simple, & thank you to Sergil for coming to my apartment after hours within an hour of me calling due to my hot water not working (I didn’t let it run long enough.) Looking forward to alot of days living here!
Emir Mills
Dec 1, 2021
For the most part this place is great. Maintenance is outstanding. The front desk is polite and helpful. A good area to live in with maybe a couple times of crime reported in the last 2 years I've lived here. I would recommend anyone looking for an apartment to live here.
Sahira Monroy
Nov 28, 2021
Nestor is amazing (maintenance crew) Since I have known him, which has been about a year now he has always been sweet, kind, hardworking and would go out his way for the residents. He always carries a smile on his face and has such a great spirit. I feel safe and very pleased anytime he has come into my home and fixed anything I needed done. As someone who is only 5’5 (lol) it’s hard for me to reach things for me to hang paintings etc and he has come and helped me out anytime I needed him to with no problem. Thank you for everything. Hard workers like you make it worth living in this community.
Golden Qu33n
Nov 14, 2021
Great property with very professional management.
Nov 1, 2021
Survey
Nestor, is a thorough worker, he follows-up, you can feel confident that when he repairs something in your home that is done correctly the first time. He always has a smile on his face and waves or says hello to me anytime that I see him. I feel secure when he enters my home for repairs when I am away and that is great customer service on his part.
tonya cooper
Oct 30, 2021
Carlos is the best!
kate allen
Oct 28, 2021
Grate place to live, the staff are amazing people!
lucia Alvarez
Oct 28, 2021
Cortland has been great
Zack Busse
Oct 28, 2021
Soy residente vivo en el apto 1206 Carlos es el mejor su trato y su atención rápida es el mejor lo súper adoro y este lugar no sería igual si el no estuviera súper agradecida con su cariño y su atención siempre está cuandol lo Necesito gracias por todo Carlos 🤗
Vianeth Urdaneta
Oct 28, 2021
I have lived at North Dallas Cortland for over 2 years. The staff is what keeps me here. Everyone is friendly, eager to assist, and happy! Maintenance is completed the same day. Office staff goes out of their way to assist. The outdoor crew keeps the property looking good and always takes the time to say Hi! Nestor works in my area frequently. He is so friendly and a hard worker! Thank you for making this a home!🙂
Theresa Boney
Oct 28, 2021
As a new resident who relocated from a different country, I cannot explain how easy and reliable Cortland North Dallas made the transition. A big shoutout to Crystal who never failed to stay in contact with me about deliveries or updates. She would contact me even on the weekends to ensure I was comfortable with where things were and practically held my hand digitally with filing the proper paperwork upon applying for my now apartment. The complex is beautiful and really well looked after from what I can see. The apartment itself is perfect and it’s clear they went the extra mile to make sure it was to a high standard of cleanliness before I moved in. All in all, the apartments are wonderful and the facilities are great, but what makes the place is the office and staff. I looked at several other complexes in Dallas and I went for Cortland North Dallas because of Crystal and her team.
Oct 28, 2021
Survey
Everything here in Cortland North Dallas is perfect. I love living here
Oct 28, 2021
Survey
(Translated by Reputation) I am a living resident in the apt 1206 Carlos is the best his treatment and his quick attention is the best I adore him and this place would not be the same if he was not super grateful with his affection and his attention is always when I need it thank you for everything Carlos 🤗
(Original) Soy residente vivo en el apto 1206 Carlos es el mejor su trato y su atención rápida es el mejor lo súper adoro y este lugar no sería igual si el no estuviera súper agradecida con su cariño y su atención siempre está cuandol lo Necesito gracias por todo Carlos 🤗
Oct 28, 2021
Survey
Carlos the lead maintenance is always very helpful and in a good mood. No matter the issue or question he will figure it out or lead you in right direction.
Oct 28, 2021
Survey
Cortland has been great
Oct 28, 2021
Survey
(Translated by Reputation) Carlos thank you for your attention and your good treatment you are the best
(Original) Carlos gracias por tu atención y tu buen trato eres el mejor
Oct 28, 2021
Survey
(Translated by Reputation) Carlos very grateful to you you have behaved very nice thanks for your excellent service in the condominium this would not be the same without you
(Original) Carlos muy agradecida contigo te has portado muy lindo gracias por tu excelente servicio en el condominio esto no sería igual sin ti
Oct 28, 2021
Survey
Carlos is the best!
Oct 28, 2021
Survey
Increíble
Oct 28, 2021
Survey
Richie was awesome!!
Oct 28, 2021
Survey
(Translated by Reputation) Hello Carlos! Thank you very much for your services and your excellent attention!
(Original) Hola Carlos!! Muchas gracias por tus servicios y tu excelente atención!
Oct 28, 2021
Survey
My Wife and I have been living in this beautiful community for 3 years now and we absolutely love everything about it, from the consistent friendliness of the staff to the safety and welcoming feeling we get coming home every night.
Oct 28, 2021
Survey
My Wife and I have been living in this beautiful community for 3 years now and we absolutely love everything about it, from the consistancy and friendliness of the staff to the private and safety feeling we get coming home every night. Out of all the times we came in contact with any of the employees for any reason, regardless of whether or not they were busy they always took the time to greet us by name and made sure we were having a great day. If we could give this property 12 out of 10 stars for always going above and beyond for their residents, we more surely would. Thank you so much for allowing us the pleasure and privilege of calling this place our home for 3 years.
Vincent Rojas
Oct 28, 2021
Crystal was our leasing agent and she was amazingly helpful and proactive during the entire process. We moved from out of state and she was awesome throughout the process. We had come from out of town to find a place before we moved and it was her commitment to service and ensuring a smooth transition from 700 miles away. She answered all of my questions and was really quick to respond. Ask for Crystal, she rocks!
Marsha R
Oct 27, 2021
The community is pretty quiet and comfortable to live in. I enjoy the amenities available to me. Crystal was amazing throughout the whole process from touring to moving in. She went above and beyond to help get the right home for me and my fur baby.
emonie lynch
Oct 27, 2021
Really kind and efficient team. They make sure everything is taken care of quickly and, most importantly, correctly. Definitely recommend this community
Michael Connett
Oct 27, 2021
The maintenance team here is top notch. Thanks to Carlos and his team for placing pavers and stone in my yard so promptly. Now my dog won’t have muddy paws when it rains.
Matthew Peeler
Oct 27, 2021
Nestor is always friendly, waves and greets me all the time, and helpful if you see him out.
Alisha Garcia
Oct 27, 2021
Edson did a great job I would recommend him and the Cortland maintenance service as well
Isaiah Wilson
Oct 27, 2021
a quiet, clean place and excellent attention from its staff
MARIANCEL ELENA CASTILLO CASTILLO
Oct 27, 2021
I’ve lived here for about a year and half and I’ve loved it. All of the staff is super friendly and helpful, especially Nester with the Maintenance team! It’s a nice, quiet complex and maintenance makes every effort to keep our community clean and working properly. Thanks guys!
Chanel Holden
Oct 27, 2021
The office staff is always so nice and helpful. Every time I step into the office I know I will get the right answer and will solve any issues. I can tell they have a good manager and a good lead maintenance. I have been on other Cortland properties and Cortland North Dallas is one of the top ones for sure. I will recommend anyone to leave here.
Noe Pina
Oct 27, 2021
The management team of Cortland North Dallas is by far one of the best teams I've ever had the pleasure of renting a home from they are personal professional and always available i for one am grateful for The management team of Cortland North Dallas is by far the best teams I've ever had the pleasure of renting a home from. Personal professional and always available I for one am grateful for all that they do.
Brandon Parker
Oct 27, 2021
Alaina is our leasing agent and she made the process super easy! My Husband and I were deployed at the moment that we signed our lease but she made it accommodating for us to complete a virtual tour, the application process and now, the welcome home process 😊 This will be a big transition for us after living abroad for 3 years, now moving to a new state and we feel super comfortable and welcomed to our new community.
Sherell Wilson
Oct 27, 2021
Nester is the best! He was always professional and friendly. If I needed anything or had a question he was willing to help me. Definitely made my stay there pleasant.
TiAndra
Oct 27, 2021
I love this property! The office staff is so nice and helpful to everyone that comes in! They also take great care in their property, with the community upgrades they put on.
Christopher Campbell
Oct 27, 2021
Crystal was amazing in helping us find our new home! Cortland has been nothing but the best! Completely different from our experiences renting before!
Mia Zamora
Oct 27, 2021
Crystal was amazing in helping us find our new home! Cortland has been nothing but the best! Completely different from our experiences renting before!
Oct 27, 2021
Survey
The office staff is always so nice and helpful. Every time I step into the office I know I will get the right answer and will solve any issues. I can tell they have a good manager and a good lead maintenance. I have been on other Cortland properties and Cortland North Dallas is one of the top ones for sure. I will recommend anyone to leave here.
Oct 27, 2021
Survey
Alaina is our leasing agent and she made the process super easy! My Husband and I were deployed at the moment that we signed our lease but she made it accommodating for us to complete a virtual tour, the application process and now, the welcome home process 😊 This will be a big transition for us after living abroad for 3 years, now moving to a new state and we feel super comfortable and welcomed to our new community.
Oct 27, 2021
Survey
Mr. Richie Harrison of corland North Dallas Tech 3 maintenance guy one of the best guys I've ever had the pleasure of helping me keep my home nice safe and running. I'm grateful
Oct 27, 2021
Survey
The management team of Cortland North Dallas is by far one of the best teams I've ever had the pleasure of renting a home from they are personal professional and always available i for one am grateful for The management team of Cortland North Dallas is by far the best teams I've ever had the pleasure of renting a home from. Personal professional and always available I for one am grateful for all that they do.
Oct 27, 2021
Survey
a quiet, clean place and excellent attention from its staff
Oct 27, 2021
Survey
Cortland North Dallas has been great- the area is pretty nice, neighbors are friendly, and my apartment is new and clean! The staff I’ve met (from the leasing office and maintenance) are kind and professional. Crystal gave my husband and I a tour (with no rush and answering all our questions in words we could understand), and we signed up to live here the same day with her wonderful help!
Oct 27, 2021
Survey
Its nice and peaceful in my opinion
Oct 27, 2021
Survey
Its nice and peaceful in my view
Oct 27, 2021
Survey
Rich did great fixing the AC!
Oct 27, 2021
Survey
The Cortland team is fantastic. Nestor is excellent. Always takes a minute out of his day to greet me and others. Willing to help when asked. Carlos as well is nothing short of fantastic. As maintenance manager he goes above and beyond to provide good service.
Oct 27, 2021
Survey
Alaina Harvey was very helpful in the move in process answering all our questions and helping us find our apartment.
Oct 27, 2021
Survey
The maintenance team here is top notch. Thanks to Carlos and his team for placing pavers and stone in my yard so promptly. Now my dog won’t have muddy paws when it rains.
Oct 27, 2021
Survey
Caitlyn is a wonderfully helpful, personally engaging and overall fantastic manager. Couldn’t recommend any higher.
Oct 27, 2021
Survey
My maintenance man was Richie. Not only was he timely and fixing an urgent matter but he also stayed in constant communication to make sure that the job was done right. I could not have asked for a better maintenance call
Oct 27, 2021
Survey
Everyone here has been so helpful to us when we’ve needed it, and we appreciate the attention to detail, along with the friendliness of all the staff! We’ve been here for close to 4 years, and my husband has been here for almost 15 years, on and off!
Oct 27, 2021
Survey
Crystal is very helpful and accommodating! She made the move-in process seamless. Very positive experience!
Oct 27, 2021
Survey
The community is pretty quiet and comfortable to live in. I enjoy the amenities available to me. Crystal was amazing throughout the whole process from touring to moving in. She went above and beyond to help get the right home for me and my fur baby.
Oct 27, 2021
Survey
Crystal was our leasing agent and she was amazingly helpful and proactive during the entire process. We moved from out of state and she was awesome throughout the process. We had come from out of town to find a place before we moved and it was her commitment to service and ensuring a smooth transition from. 700 miles away. She answered all of my questions and was really quick to respond. Ask for Crystal, she rocks!
Oct 27, 2021
Survey
Staff is really helpful , Nestor has always been friendly waves every time he sees me and always helps me navigate through anything i need in the apartments , means a lot coming to a new neighborhood , and having someone look out for me , really grateful !!!
isaac ngouan
Oct 26, 2021
The office staff are the best!
Brennan Mills
Oct 26, 2021
Karina was great and provided resolutions and results
Garrett Long
Oct 26, 2021
I'm new to Texas so finding a place to call home was a bit overwhelming. I found Cortland North Dallas on accident. I came to look at another community in the neighborhood and Cortland was "calling" me in lol. I'm sure glad I decided to take a look. As soon as I walked in I was greeted with a warm welcome and the tour with Crystal was awesome. I had to choose this community, it was a perfect for me and she made the leasing process effortless and smooth!!! I've been here 5 months and anytime I need anything I just call the office and Jeremiah who is SO efficient/effective get's everything taken care of for me. I've had a hard time getting personal things in order trying to adjust to my move to Texas and Jeremiah has been extremely kind, patient and understanding. He makes you feel like more than just a renter occupying a unit ... Jeremiah feel like a friendly neighbor. You feel like he cares about the community and residents as though he himself lived here. I couldn't ask for a better community, thanks to the
Lisa Allure
Oct 26, 2021
BACK AT IT AGAIN WITH ANOTHER REVIEW! Thank u to the team here for always going above and beyond making my living experience welcoming. These apartments are high end for the area but u feel and see how they take good care of this place. DONT PASS ON THIS APARTMENT TRUST ME IN THE AREA IT IS THE BEST. Compared to the others. Go to the cortland page and u will see what kind of management this company is. It’s a place u want to live and work for :)
Ms Dollartree
Oct 26, 2021
SHOUT OUT TO NESTER FOR BEING SUCH A GENTLEMAN AND ALWAYS TAKING HIS JOB 110% ALL THE TIME. YOU WANT TO LIVE HERE TRUST ME! Big things are poppin here lol
Ms DollarTree
Oct 26, 2021
Crystal is AH-MAZING!!! I was moving from a different city and was searching for months for an apartment, I honestly dont even know how I found Cortland, but I am happy I did. Crystal was helpful and provided excellent service from my many emails, zoom viewings and even last minute changes, she was awesome and super accommodating, I made my decision based on her willingness to go above and beyond!
Ming Leigh Collective
Oct 26, 2021
FIRST OFF! This management is AMAZING! If u want to have a luxury apartment living this is who u need to go with. I know the office staff has delt with my crazy emotions a few times but they were so professional and listened to me with open ears. The maintenance staff is so sweet! NESTOR is my fav :) he always stops to talk to me and always asks if I need anything. There are other guys (I don’t know all their names) but they always ask to help bring in my groceries for me when they see me struggling lol. THANK u SO MUCH TEAM HERE AT CORTLAND AT NORTH DALLAS FOR BEING THE BEST AND MAKING ME FEEL AT HOME.
Rachael Lancaster
Oct 26, 2021
Karina has been so good at helping and answering all my questions. She has been really accommodating and that helped me so much with the process of settling down
Deepa A R
Oct 26, 2021
all the staff are Excellent
Cesar Mejia
Oct 26, 2021
I've lived here for years and love my apartment
Oct 26, 2021
Survey
The team here at cortland north Dallas is by far and away the absolute most courtesous and professionals team i have ever had the pleasure to work with in all my years of renting here in north dallas
Oct 26, 2021
Survey
all the staff are Excellent
Oct 26, 2021
Survey
I like the friendly environment and the management staff is always great.
Oct 26, 2021
Survey
Karina has been so good at helping and answering all my questions. She has been really accommodating and that helped me so much with the process of settling down
Oct 26, 2021
Survey
Crystal is AH-MAZING!!! I was moving from a different city and was searching for months for an apartment, I honestly dont even know how I found Cortland, but I am happy I did. Crystal was helpful and provided excellent service from my many emails, zoom viewings and even last minute changes, she was awesome and super accommodating, I made my decision based on her willingness to go above and beyond!
Oct 26, 2021
Survey
I’ve lived here since May 2021 and my experience has been the best. I love the amenities. My leasing agent was Crystal Milton and has been phenomenal. She really made me comfortable and made the process as smooth as possible. She’s always detailed and answers all my of my questions. Overall the staff members here are very helpful and want the residents to be comfortable. :)
Oct 26, 2021
Survey
Bernando was really great and fixed the light bulbs
Oct 26, 2021
Survey
This is the best apartment ever! Ms. Crystal Milton assisted in every way possible and really took care of us. Maintenance request is very easy and they made quick work of fixing stuff.
Oct 26, 2021
Survey
I’ve had the best experience living here. Thankful for Karina always helping me out.
Oct 26, 2021
Survey
Crystal was very helpful and made the moving experience as simple as possible. The staff and amenities are nice great place to live.
Oct 26, 2021
Survey
I'm new to Texas so finding a place to call home was a bit overwhelming. I found Cortland North Dallas on accident. I came to look at another community in the neighborhood and Cortland was "calling" me in lol. I'm sure glad I decided to take a look. As soon as I walked in I was greeted with a warm welcome and the tour with Crystal was awesome. I had to choose this community, it was a perfect for me and she made the leasing process effortless and smooth!!! I've been here 5 months and anytime I need anything I just call the office and Jeremiah who is SO efficient/effective get's everything taken care of for me. I've had a hard time getting personal things in order trying to adjust to my move to Texas and Jeremiah has been extremely kind, patient and understanding. He makes you feel like more than just a renter occupying a unit ... Jeremiah makes you feel like a friendly neighbor. You feel like he cares about the community and residents as though he himself lived here. I couldn't ask for a better community, than
Oct 26, 2021
Survey
Working with Crystal Milton and Cortland North Dallas was exceptional. Crystal made the process of moving into my new apartment so easy and smooth. She even walked across the property in the middle of the summer to give me a tour virtually. The property is well maintained and overall everything is done in a timely manner. Thank you!
Oct 26, 2021
Survey
Crystal has been an absolute pleasure to work with. She helped me lease my apartment with ease. She was even able to push my move in date with no hassle. 5/5.
Oct 26, 2021
Survey
Karina was great and provided resolutions and results
Oct 26, 2021
Survey
The office staff are the best!
Oct 26, 2021
Survey
Crystal Milton has been nothing but amazing since the day I moved in. The entire staff at the Cortland North Dallas complex have been amazing. I moved from Minnesota to Texas for work and was stressed about moving so far from friends and family but everyone working for Cortland North Dallas has made the journey stress free and made me feel at home. Wouldn’t want to move anywhere else!
Oct 26, 2021
Survey
Crystal was my leasing specialist and she assited me from day one to move in date and beyond. Life has been busy and stressful in the past year due to C-19 and she made everything seamless. I appreciate her more than she'll ever know. She stands out above the rest!!! She was very professional and engaging. And for that she deserves a raise.
Oct 26, 2021
Survey
The clubhouse was awsome I had a egagement party and the venue was clean and orginazed and was just a beautiful place for the event and the staff did all the could to make sure i had all i needed to make sure the event went as smoothly as possible
Oct 26, 2021
Survey
Crystal was amazing. She said she would make the process easy and answer any and all questions we had, and 100% followed through. Even months into our lease she is still very responsive and always happy to help. The maintenance team is always nice and quick to respond to any inquiries. Getting setup and maintaining this lease has been a breeze thanks to Crystal and the team. But mostly Crystal (:
Oct 26, 2021
Survey
Crystal Milton is such a huge help in helping me in my search for a new rental property, I still haven’t decided but she is definitely helping courtland be a top choice.
Erik Baxter
Oct 22, 2021
Caitlyn was our leasing agent and was extremely helpful throughout the entire process of moving in. I can not speak on the property yet but all of the staff is very nice and lovely!
Ryan Ashe
Sep 21, 2021
Absolutely an amazing apartment !! Love my 2 bed 1 bath and the team has been so generous helping me with some things in my home to make it perfect what a great place to live!
Desiree White
Aug 27, 2021
I love this apartments. They are clean and well maintained, however time to renew the lease came up and the rent went up by $250. The management was unwilling to negotiate to bring the price a little down. I ended up moving which was very inconveniencing especially during the pandemic. I wish they had a little empathy, otherwise the apartments are great.
Josephine M
Aug 23, 2021
Nestor Deleon Is a maintenance expert. When he does my service request he’s always friendly and does the job in a timely manner. Very much appreciated Nestor!
Biggame James
Aug 11, 2021
Absolutely the best apartment complex I’ve ever had the pleasure of dealing with!
Desiree White
Jun 11, 2021
I was only there for a VERY short amount of time (less than a month) and had to move due to a pretty immediate job change. From the process of canceling the lease within their 30 day policy to ensuring everything was settled both when moving in and moving out was nothing short of spectacular. Chandler and the rest of the management and leasing team are so sweet and helpful and I GREATLY appreciate them putting up with all of my questions, concerns and process of moving out. I would highly recommend them as affordable and expertly managed if you can find a unit there because even in my short time I FULLY understood why they BARELY have vacancies.
Desmond Manuel
Jun 9, 2021
Crystal was very helpful throughout my moving process. She kept me updated on documents needed, sent helpful reminders and had everything ready move day although she was out of the office. Even after moving she conacted me to see what I needed. I’ve never had an apartment complex communicate this well with me. You can tell that they care about your living experience. I love my new home it is defiently a upgrade from my last apartment and the peices is reasonable. The property stays clean and there is a sense of community through the portal. So far no complaints from me. The 4 star is just because there were minor items I needed repaired in my home but they were fixed quickly.
brianna rayfield
Jun 8, 2021
Nestor in maintenance is the best! I had 5 work orders before move out and he knocked them out with 15 minutes. He is so kind and I appreciate knowing he values the tenant's time. I'm leaving Cortland North Dallas due to the previous management and lack of transparency with "updated" apartments; however, I will say that the new management staff is wonderful. They go above and beyond. We'll see how move out goes at the end of June and I'll update this review.
B C
Jun 3, 2021
Cortland North Dallas is a very modern, clean, and safe apartment community with fabulous exterior and interior. Staff are polite and friendly. Management team is prompt. Rent is at a reasonable price as well!
Current Resident
May 13, 2021
Apartments.com
Great people! Great property. I have lived here a long time!
Anonymous
May 12, 2021
Apartments.com
I moved here from LA and everyone was friendly and welcoming. Crystal Milton was my leasing agent and she was marvelous. She has made this transition the smoothest ever. Highly recommend. I love living here.
Lanell Lee
May 10, 2021
I've been at Cortland North Dallas for almost 3 years now. Crystal was so helpful and patient. Ask for her, she really knows her stuff and will go above and beyond to accommodate you. No complains for me, this is a gold mine. Close to everything you need. LIVE HERE AND ASK FOR CRYSTAL!!!!
Resident
May 3, 2021
Apartments.com
Super friendly and helpful!
Anonymous
May 1, 2021
Survey
Chandler is very professional, knowledgeable and friendly. It was easy to work with her.
Anonymous
Apr 30, 2021
Survey
Had an emergency move after the feb ice storm destroyed my previous apt. Had me taken care of in 48 hours and moved in asap.
Anonymous
Apr 30, 2021
Survey
All I have to say about being here at Cortland North Dallas is that Crystal Milton was very helpful and patient with me. She answered all my questions and guided me through every step. Would LOVE to come back. Everything about being a resident here was exceptional!!! Been here for almost 3 years. Cortland North Dallas truly was home!
jessica NAVARRO
Apr 27, 2021
I’ve been a resident at Cortland North Dallas for a little over a year now. I’ve lived in many different complexes but I can assure you I’ve had the BEST living experience at Cortland North Dallas. When I moved in I was in a tight spot, trying to get into a new place really quickly. The day I came in I was supposed to move into The Ladera, right down the street. They’d taken all my money, and then denied me on my move in day. This was the same day I came into Cortland North Dallas. They were having an off day. The computers were down, there were only 2 people in the office, and the portal for residence to pay rent was also down. I got this information from a very friendly young lady in the office. I just can’t remember her name. Despite the obviously stressful situation going on, I was still able to tour and put in an application. I loved the apartment. I definitely advise you to go in for a tour. After, the computers were working again and she asked if and when I would like to move in. I told her I just need
Shakyra Harris
Apr 27, 2021
Chandler was great. had to do an emergency move and she got me taken care of in less than 48 hours.
Anonymous
Apr 20, 2021
Survey
Living at Cortland North Dallas has been a great experience especially it being my first place called home after moving to Texas. The staff and maintenance are friendly and very receptive to any issues or concerns. Nester specifically has always been so nice and such a great help with keeping my apartment in order!
Brianna Wadley
Apr 19, 2021
Very good experience overall.
Anonymous
Apr 13, 2021
Survey
Chandler was more than excellent. She helped me since day one when we toured the apartment and she has been there for everything I have needed so far. I would rate her 10/10.
Wilfredo Perez
Apr 6, 2021
Crystal was great!!! She really made the moving process as easy and fast as possible. She supplied all the necessary information and also checked in throughout the whole process (and afterwards) to make sure I was satisfied and accommodated. 5 stars for her and the rest of the resident staff.
Current Resident
Apr 6, 2021
Survey
Chandler was more than excellent. She helped me since day one when we toured the apartment and she has been there for everything I have needed so far. I would rate her 10/10.
Anonymous
Apr 6, 2021
Survey
HIGHLY RECOMMENDED I decided to pull in to this apartment complex based on the curb appeal that it had. Absolutely beautiful and stunning once I stepped into the leasing office. I was greeted by a young lady name Chandler who I then started to ask many questions about the property. She was very knowledgeable about everything that I had asked about, shared with me pricing and what amenities came along with. She also made some great suggestions on who to choose for utilities. We took a walk around the property, and I was very impressed with their gym! Def no need to pay for somewhere. The unit that I was interested in wasn't quite ready yet but that was OK with me based on how I had been treated. Decided to go ahead and lease the apartment without it being seen because of the trust that was built by the representative. I came back a few days later to sign all my documents. I met her manager Kate and they both thoroughly explained how the billing would work, details of the apartment and when my move-in date woul
Harrison Murphey
Apr 6, 2021
HIGHLY RECOMMENDED I decided to pull in to this apartment complex based on the curb a pill that it had. Absolutely beautiful and stunning once I stepped into the leasing office. I was greeted by a young lady name Chandler who I then started to ask many questions about the property. She was very knowledgeable about everything that I had asked about, shared with me pricing and what amenities came along with. She also made some great suggestions on who to choose for utilities. We took a walk around the property, and I was very impressed with their gym! Def no need to pay for somewhere. The unit that I was interested in wasn't quite ready yet but that was OK with me based on how I had been treated. Decided to go ahead and lease the apartment without it being seen because of the trust that was built by the representative. I came back a few days later to sign all my documents. I met her manager Kate and they both thoroughly explained how the billing would work, details of the apartment and when my move-in date woul
Harrison Murphey
Mar 30, 2021
Wow, so impressed by the Cortland North Dallas! We were planning to rent for no longer than 6 months because we were amidst buying a home...that was over a year and a half ago. We are looking to renew for the SECOND time! It’s a blessing to be taken care of SO well here. Just this morning, we emailed a request, and aster responded within 5 mins plus created a work order for us with a reasonable time frame! I went to create this review, and realized they aren’t even open yet! Chandler responded and submitted a work order outside of business hours!! Way to blow it out of the park, Cortland North Dallas! Seriously, living at a place where you can be comfortable and treated well with peace of mind is worth a tremendous amount, and we are proud to say we live here. We recommend you all to everyone we meet! Keep it up and thank you all so very much
Andrew H
Mar 30, 2021
Great community! Friendly staff. Great maintenance crew. Overall my experience at Cortland North Dallas has been awesome and will recommend to everyone I come in contact with that is searching for a home.
Resident
Mar 16, 2021
Apartments.com
Cortland North Dallas is a wonderful community. The property is well-kept and clean, has spacious floor plans that have been recently renovated and great amenities at very reasonable rates. I love living here!
Anonymous
Mar 9, 2021
Apartments.com
Although Ive only been at The Aster for 2 months, I am LOVING the complex. The service team is always quick and awesome addressing any issues. The leasing team is the best someone reached out to check in on me during the snow storm, the manager even reached out to check in and see how everything was going a few weeks after I moved in. Landscaping crew stays active keeping the property beautiful and clean. Overall, I am loving the complex and definitely made the best decision moving in here!
Current Resident
Mar 6, 2021
Apartments.com
The property and apartments have the quality and appeal of a great hotel, inn, or resort. The management staff is professional and responsive. I have enjoyed being a resident here both before and during the pandemic.
Current Resident
Feb 18, 2021
Apartments.com
Although I am moving from this resident, I must say that I am really surprised as to how the management handled this weather nightmare we are all currently going through. I am really impressed!! The fact that they still had maintenance working and calling to checking up on people?!?! Good job guys !!
Abigail Odoi
Feb 17, 2021
I have been a resident at the Aster for 3 years now. The buildings are nicely renovated and the community is secure. They satisfy the usual requirements such as washer/dryer in unit, pest free, decent gym, covered parking, etc. I have had options to move about the metroplex, and I’m aware there are cheaper places. Despite the possibility of slight shorter commute and lower rent, I have opted to stay here solely because of the management and the maintenance team. It is a very rare occurrence to have a maintenance request go past 24 hours, and if it happens, they really do go out of their way to ensure I am taken care of. For the last few days, we have had a historic winter storm and the aftermath has rendered the entire metroplex immobile. And of course my shower just so conveniently decided to break right in the middle of it. Shout out to the maintenance team and Jeremiah who braved the icy roads to come into work to assist the residents!
RaikaaYL
Feb 16, 2021
I had good experience at aster .
Melannie Torres
Feb 9, 2021
I had good experience at aster .
Anonymous
Feb 9, 2021
Survey
Chandler was my leasing agent, and she was incredible. I’m new to the Dallas area so I searched around a ton of different areas and toured different apartments, and the experience I had with Aster was by far the best. They were so helpful, quick to respond, and definitely made me the priority throughout the entire process. Loving my new home here so far, thank you so much!
Resident
Feb 9, 2021
Survey
I moved out of The Aster a few years ago and have lived at multiple places since, but even years later, I have to say that my apartment at The Aster was the best apartment I have ever lived in. The renovations in the apartment are beautiful, the amenities and the fitness center are clean and easily accessible, my unit was quiet and peaceful and had beautiful natural sunlight, and the prices are unbeatable. I had nothing but positive interactions with all the neighbors I came in to contact with during my time here, and I felt safe while at the pool and when walking around the community. I definitely recommend The Aster!
Jessica Miller
Feb 7, 2021
Nester is certainly a through, capable, and diligent staff at The Aster. He certainly follows the CDC guidelines when he enters your home, he's knowledge, is a good communicator and definitely does his job with perfection. Nester speaks to us residents when he sees you. He does GOOD WORK!!!!
Tonya c
Feb 1, 2021
Chandler has been very helpful, and kind in all of our interactions.
Resident
Jan 28, 2021
Survey
5 stars for Nestor in maintenance!!! I’ve been living here for almost 3 years now... I’ve seen many people come & go with the maintenance staff in particular. Nestor the maintenance man, goes above what is expected. He takes his work seriously, get it right the first time which is rare around these parts. 😅 Long story short he’s a good one.
Geena Lasha
Jan 21, 2021
I just moved in and so far I really like it. Chandler in the office is amazing! She helped me with every step and questions I had.
Resident
Jan 13, 2021
Survey
Cortland really tries to accommodate its tenants and I can appreciate that. Sometimes it can be noisy in this area, but for the most part it's nice.
Ms. H
Jan 11, 2021
She was very helpful and polite showing the community and the features of the units.
Prospective Resident
Jan 8, 2021
Survey
I visited here to narrow down a few options. I checked out the studio floor plan & fell completely in love! I love how friendly everyone in the front office is. Chandler has been SUPER helpful & patient. These are by far my most favorite property so far. The soft closing cabinets really sold me for some odd reason 😅
Cristal M
Dec 30, 2020
Starting the leasing process through The Aster has been great. Everyone is extremely nice and helpful
Anonymous
Dec 12, 2020
Survey
Chandler was very helpful and knowledgeable with getting all necessary information and getting everything ready for my move-in.
Resident
Dec 9, 2020
Survey
Chandler has been a huge help throughout my entire move-in process! Really appreciate the communication- she continues to check up on me regularly to see if I have any other questions or concerns. Service requests are taken care of promptly!! Thank you so much Chandler and the rest of the leasing team!
Grace Lee
Dec 5, 2020
Very clear on move in structoons. Responds to questions and enquires. Professional and respectful.
Resident
Dec 5, 2020
Survey
Chandler was great with us! She helped me renew my lease and offered me a bigger unit at a great price. She was always there to answer any questions I had and went above and beyond to make a smooth move in process for everyone. I move into my new unit really satisfied.
Resident
Dec 5, 2020
Survey
Chandler has been a huge help throughout my entire move-in process! Really appreciate how she checks up on me regularly to see if I have any other questions or concerns. Service requests are taken care of promptly!!
Resident
Dec 5, 2020
Survey
Very helpful and responsive!
Anonymous
Dec 5, 2020
Survey
I would give this place 10 stars if I could. Been living here for more than a year and I’ll stay here until I’m ready to buy a home. Staff is amazing and maintenance is superb. It is clean inside and out and has state of the art amenities. All in all safe and luxurious.
Ramanda Chabrol
Nov 30, 2020
Rich Harrison helped me get inside my apt after work hours he is the best. My niece locked the dead bolt and the screen door at the same time because she’s an idiot. And rich helped me get inside my apt. I’m really thank full
Resident
Nov 27, 2020
Survey
Recently moved here after looking at Cortland apartments and settled here. The people working at the office are great; they're fast to respond and ready to help! Chandler has been mainly helping me with my move and it has been stress-free. She even helped me transfer units after not wanting to live in the first floor. My unit was clean and appliances were in great condition when I moved in. Overall, the property has its basic amenities with great washers and dryers. The gyms that Cortland offer are a lot better than most apartments I've lived in. Some of the negatives: parking is kind of rough for visitors ,people need to know how to use/put their trash inside the compactor, and the bathroom ceiling is a little too low in my opinion. Outside of that, this is definitely a great place to live at.
Jeric Francisco
Nov 23, 2020
Awesome place to live. Good location for suburban living.
Anonymous
Nov 3, 2020
Apartments.com
Chandler was excellent, kind and professional she helped me with the move transition from beginning to end and took care of all my questions and concerns without any hesitation. The apartment was perfect and everything was ready on moving day.
Tareq Faroun
Oct 27, 2020
I love living here, everyone treats me like family, like they genuinely care. This is the best place to live in Dallas. Work orders are completed super fast, clean property, and loving staff. They get things done here. And are always ready to help when needed. If I ever have to move, it would have to be to another Cortland property. Especially if they run all their properties like they do here at The Aster!
Resident
Oct 27, 2020
Apartments.com
My experience, as a high maintenance, tenant was very good. Tiffany Brantley answered my 101 questions which allowed me to feel confident in my decision to sign the lease. The maintenance team that came in to fix any items throughout my stay were always professional and got the job done in a timely manner. Since covid they have been great about masks and social distancing as well. There were three people who helped me, but Brian and Eric are the names I remember. My close out was very smooth as well. Chandler Cooper was very communicative and was able to help with everything I needed. I am just waiting on the final inspection so I can get my deposit back. To the team as a whole, I like the new platform and the nice touches to make things "community" oriented. My qualms were all minor things I would have changed about the apartment itself. Overall, I had a great experience.
Mary Messieha
Oct 25, 2020
Even though I decided to live somewhere else, I still want to leave a review. I started looking at apartments at Aster by Cortland somewhere in July. Chandler was the one I first talked to and from then until now, she has been super helpful. She always have her customers in mind and looking out for them. She would send quotes to me every now and then offering me lots of moving opinions. She is great!
Eric Jiang
Oct 21, 2020
I have been working with Chandler at the Dallas location on securing my next apartment home. My experience with her from day has been Awesome. She is Extremely pleasant, patient and everything she is always willing to answer my questions and even encourages me to ask questions. She is very professional and very friendly and courteous. Most of al, Chandler has gone above and beyond to ensure my needs have been met and I’m not even a resident yet. Thanks Chandler!
Ian St John
Oct 17, 2020
I love it! It’s so nice! Staff is super professional! Tamera is your girl, she was very helpful throughout the whole process of me moving. Staff on few concerns I had were very helpful too and super responsive.
Erika Rodriguez
Sep 8, 2020
Great apartments. Newer build, and recently renovated. I very much enjoy living here. Covered parking is included in rent which I love. The pool area is nice and all the other amenities are very nice. Great location and quiet area. I have my own little yard which is really cool. In unit laundry is available which again I love.
Jamie Nicholson
Sep 2, 2020
I just moved in on Saturday, and everything has been a wonderful experience! Tiffany is so amazing & has helped me with everything from touring, applying, explaining everything and explaining where things are!! I’m so happy I chose to live here! 10/10 recommend these apartments!
Julie Sulski
Aug 3, 2020
I just recently moved in and I couldn't be happier! The apartment is in great condition and is very affordable. The leasing staff, Tamara in particular, was extremely enthusiastic, friendly, and helpful through the whole process in spite of the COVID crisis!
Roland Gentry
Jul 31, 2020