I have to take a moment to recognize three incredible maintenance professionals who truly went above and beyond when it mattered most. In the middle of a last-minute catering situation for a dear friend, I found myself in a bit of a bind… and without hesitation, Juan and Romeo stepped in. No questions asked, no delay, just immediate, willing support. They helped carry a large load of groceries up 4 floors with such a positive attitude and genuine care. It wasn’t just the physical help… it was the spirit in which they gave it. And then there’s Ken, who didn’t just stop at the moment… he extended his support even further, promising to come back the next day to help ensure the prepared food gets safely loaded into the car. That level of follow-through and commitment is rare. All three of these gentlemen demonstrated what true service looks like… proactive, generous, and rooted in integrity. Their actions turned what could have been a stressful situation into something smooth and supported. Grateful doesn’t e

Dr T

May 1, 2026

Google

My experience was nothing but top-notch the tour that I was showed by Joshua was very professional. He answered all of the questions that I had asked. Personality very friendly easy going guy… Good at his job

Damon Jones

Mar 31, 2026

Google

We have the best maintenance staff! Rolando is always so quick to answer our calls and helps with any needs we have for our apartment at any time. He’s always friendly and a nice face to see around the complex.

Emma Varela

Mar 26, 2026

Google

We’ve lived at this complex for more than 2 years and love it! Rolando takes great care of the property and is always prioritizing taking care of the residents and our needs. He is always extremely willing and eager to help with any request, big or small, and it is clear how much the community appreciates him here. He takes time to know the residents and their names and is always a friendly face that I look forward to seeing around the property. He is one of the biggest reasons why we resigned, we knew we wouldn’t have the same level of service at another property!

Hailey Hernandez

Mar 26, 2026

Google

I have to take a second to give a shout out to Rolando. They are always timely in completing maintenance requests with a smile on their face! Most importantly the job is done correctly and with professionalism.

Connor Lockridge

Mar 23, 2026

Google

Rolando is so awesome! He always goes above and beyond to offer the best customer service.

Ansley Belton

Mar 13, 2026

Google

Although there are a few things about Cortland North Brookhaven that aren't fully satisfactory, the maintenance team definitely makes up for it. My partner and I were having a few issues pop up here and there since moving here in December, but we've had Rolando take our issues by the reins and fix everything for us. We're super thankful to have Rolando be a part of this community and hope that he knows his work is being appreciated! Thank you for helping us with our problems!

Haejin Kim

Feb 25, 2026

Google

I really had good experiences with my maintenance request and especially Rolando was very helpful and really great with explaining the situation and fixing the HVAC system

vivek patel

Feb 23, 2026

Google

Appreciate the maintenance team, always attentive and responsive to requests.

Mark German

Feb 18, 2026

Google

This is a great complex and highly recommend it to anyone that is debating living here. The staff and work maintenance team are great and make this is a great place to live.

Calvin Coneys

Feb 12, 2026

Google