I lived at Cortland for almost 3 years. When I first moved there, it was Berkeley place and the prices were reasonable. Once Cortland took over, the price went up. The first time, I renewed my lease, it went up by like $200+. The maintenance team was definitely on top of their game, especially Henshaw (my Nigerian friend). I did have some issues with Cortland. Make sure to read your itemized bill cause they'll charge you for insurance even if You've shown them you have your own. I had this happen to me on more than one occasion. I was on them for like 3 months for them to change it. My move -out process was easy too. Very spacious rooms and I actually miss my old place. I was one of the tenants whose apartment got flooded winter of 2022 and even though they were slow, they handled my situation appropriately. They moved me into another apartment...I was on them about that too. Overall, it was a good experience
Yea Wah
Jun 4, 2024
The location is very convenient. I have had a great experience living here. Staff is attentive to all requests and any maintenance issues have been quickly resolved.
April Mitchell
May 29, 2024
Cortland mallard creek is a great to live.
Zakiyaa Rankin
May 23, 2024
I highly recommend Cortland Mallard Creek Community,I was completely impressed with their professionalism and customer service from the staff in the office & Maintenance Team as well consistently provides exceptional service by attentively listening to my concerns, responding with patience and resolving issues efficiently
Ebony Rankin
May 23, 2024
Macho was very helpful with planning and touring the apartments.
Hannah Hatch
May 22, 2024
I have been living here for a while and my mom for 2+ years and we absolutely love the team up at the leasing office. We are always greeted with smiles and I love the way they take care of my mom.
Jazzy Hamilton
May 21, 2024
I have been here over a year and I enjoy it. The cost could be a bit better at least from what I have to pay. Overall it’s a pretty quiet area for the most part. Maintaince is quick and nice. Office staff has gone down a bit since switching people the new office staff just seems like they are either being over worked or are absent minded at times. I also do not like how often the office has been closed now it’s rarely open. I miss Kevin. Overall good place as of now but experience:cost ratio is a little on the high side from what I’ve experienced over the year
Phil
May 18, 2024
Wonderful service! Any service/maintenance requests were addressed the same day! Super friendly and efficient staff! Clean and quiet neighbors and facilities!
Riley Catron
May 17, 2024
It has been an excellent experience living in this community overall.
Apr 8, 2024
Apartments.com
It has been an excellent experience living in this community overall.
Apr 8, 2024