Mr. Quintin Maintenance Supervisor, Customer Service and Motivation is “OUTSTANDING” 10 ⭐️s across the board. I had a water leak coming out the wall in the kitchen also leaking into the hallway. Also my heating unit wasn’t heating/working correctly. I spoke with Mr. Quintin the Maintenance Supervisor, he said it will be taken care of. And it was, Thank You Purdy, Apt. 1714 🙏🏾✝️😎
Leroy Purdy
Feb 26, 2026
Walked in for a tour. I was greeted by a gentleman name Carlon. His customer service was top tier compared to the many places I have toured. He was extremely knowledgeable of the community and processes. I was very pleased.
Rayquan Wade
Feb 25, 2026
I have been living here at Cortland Mallardcreek since 2019, and I am delighted with the overall services and maintenance at the complex.
Dec 10, 2025
Apartments.com
I have been living here at Cortland Mallardcreek since 2019, and I am delighted with the overall services and maintenance at the complex.
Dec 10, 2025
I love this community. The staff is great, but when it comes to service requests they handles them right away. The landscape and keeping of the grounds are excellent.
Oct 11, 2025
I love this community. The staff is great, but when it comes to service requests they handles them right away. The landscape and keeping of the grounds are excellent.
Oct 11, 2025
Apartments.com
I happened to wander in without an appointment, and the gentlemen and the woman who greeted me and helped me were very kind and welcoming and had excellent customer service. They should be used as a model on how ALL Cortland properties should operate.
Monae Harris
Sep 10, 2025
I've been here for nine months. All my service requests were managed promptly. The staff is friendly and polite. The community overall is quiet and hospitable. It's a good property that's not so big that it feels completely impersonal. It's a bit noisy since I face a busy street.
Jul 11, 2025
Apartments.com
I've been here for nine months. All my service requests were managed promptly. The staff is friendly and polite. The community overall is quiet and hospitable. It's a good property that's not so big that it feels completely impersonal. It's a bit noisy since I face a busy street.
Jul 11, 2025
The office and maintenance staff are very professional, helpful, attentive, and prompt with any requests or issues you may have. I love this because it's one less thing I have to worry about & makes my life so much smoother. Thank you for all your help!
Jun 24, 2025
The office and maintenance staff are very professional, helpful, attentive, and prompt with any requests or issues you may have. I love this because it's one less thing I have to worry about & makes my life so much smoother. Thank you for all your help!
Jun 24, 2025
Apartments.com
I really enjoyed living at this community, sadly had to go because work commute. Inside apartments are beautiful and the property is well maintained They are always helpful at the office and very very professional and maintenance team always solve any issues right away.
Darybel Rodriguez
Jun 23, 2025
Nice place to live with convenience to shops, highways and transportation if you do not have a vehicle. Big open concept, maintenance responds to request right away.
Jun 8, 2025
Nice place to live with convenience to shops, highways and transportation if you do not have a vehicle. Big open concept, maintenance responds to request right away.
Jun 8, 2025
Apartments.com
Eurekia was extremely friendly and very informative about the complex. The complex overall has a very nice vibe and it’s kept up very beautifully
Kasmin Ewing
Jun 3, 2025
I relocated from D.C. to Charlotte and choosing Cortland Mallard Creek as my new home was truly one of the best decisions I’ve made. From the very beginning, the staff was warm, welcoming, and so communicative—making a big transition feel smooth and supported. The leasing team answered all my questions with patience and made me feel confident every step of the way. Move-in day was a breeze thanks to the ample parking and clear directions, and any minor fixes I needed were handled quickly by the kind and respectful maintenance team. The apartment itself is incredibly spacious for the price, and the layout makes it feel like home instantly. I love how peaceful and clean the grounds are—everything is beautifully maintained. The amenities are modern, inviting, and thoughtfully curated, and the location is super convenient to nearby shopping and dining. The dog parks are a huge plus too—my little Denver is thriving and loves having a space to run and explore. Cortland Mallard Creek is more than an apartment—it’s a
May 5, 2025
Apartments.com
I relocated from D.C. to Charlotte and choosing Cortland Mallard Creek as my new home was truly one of the best decisions I’ve made. From the very beginning, the staff was warm, welcoming, and so communicative—making a big transition feel smooth and supported. The leasing team answered all my questions with patience and made me feel confident every step of the way. Move-in day was a breeze thanks to the ample parking and clear directions, and any minor fixes I needed were handled quickly by the kind and respectful maintenance team. The apartment itself is incredibly spacious for the price, and the layout makes it feel like home instantly. I love how peaceful and clean the grounds are—everything is beautifully maintained. The amenities are modern, inviting, and thoughtfully curated, and the location is super convenient to nearby shopping and dining. The dog parks are a huge plus too—my little Denver is thriving and loves having a space to run and explore. Cortland Mallard Creek is more than an apartment—it’s a
May 5, 2025
Cortland Mallard Creek is one of the best Cortland properties in North Charlotte. Many other communities I’ve toured or visited have seemed unsafe and the community doesn’t look clean. The Mallard Creek location is very clean and safe. I’ve had no problems the first 2 months I’ve lived here. Move in process was easy and the management staff is responsive. I would recommend this property if you are looking for a place that is quiet, safe, clean, and a great place to call home.
Feb 9, 2025
Apartments.com
Cortland Mallard Creek is one of the best Cortland properties in North Charlotte. Many other communities I’ve toured or visited have seemed unsafe and the community doesn’t look clean. The Mallard Creek location is very clean and safe. I’ve had no problems the first 2 months I’ve lived here. Move in process was easy and the management staff is responsive. I would recommend this property if you are looking for a place that is quiet, safe, clean, and a great place to call home.
Feb 9, 2025
I am comfortable where I Live, love the amenities and I am close to my job. I love the fact that when a request is put in the resident portal, it gets done right away.
Feb 7, 2025
Apartments.com
I am comfortable where I Live, love the amenities and I am close to my job. I love the fact that when a request is put in the resident portal, it gets done right away.
Feb 7, 2025
This apartment complex is grand. I’ve been here for years. It’s a great area with stores nearby. The prices for my renewals has been amazing, and I’ve got support all around from the staff when going through financial hiccups. The staff is the best part of Cortland Mallard Creek. 10/10
Jan 24, 2025
Apartments.com
This apartment complex is grand. I’ve been here for years. It’s a great area with stores nearby. The prices for my renewals has been amazing, and I’ve got support all around from the staff when going through financial hiccups. The staff is the best part of Cortland Mallard Creek. 10/10
Jan 24, 2025
Quiet, comfortable community. The community is diverse and people seem generally friendly. Management is always helpful, although it's a bit of a pain that they are only onsite part of the week.
Dec 7, 2024
Apartments.com
Quiet, comfortable community. The community is diverse and people seem generally friendly. Management is always helpful, although it's a bit of a pain that they are only onsite part of the week.
Dec 7, 2024
There are many pests in apartment. The pest control people has done their job but we can see lot of pests inside our house. It has to be maintained.
Nov 11, 2024
There are many pests in apartment. The pest control people has done their job but we can see lot of pests inside our house. It has to be maintained.
Nov 11, 2024
Apartments.com
We have had an overall good experience living at Cortland Mallard Creek. The maintenance staff is kind and have taken care of us quickly when any problems arise. I generally feel safe and appreciate the communication provided by the Cortland staff. I enjoy the community I am part of, the Zumba classes provided, and access to an on-site gym.
Alexandra Vargas
Aug 20, 2024
I lived at Cortland for almost 3 years. When I first moved there, it was Berkeley place and the prices were reasonable. Once Cortland took over, the price went up. The first time, I renewed my lease, it went up by like $200+. The maintenance team was definitely on top of their game, especially Henshaw (my Nigerian friend). I did have some issues with Cortland. Make sure to read your itemized bill cause they'll charge you for insurance even if You've shown them you have your own. I had this happen to me on more than one occasion. I was on them for like 3 months for them to change it. My move -out process was easy too. Very spacious rooms and I actually miss my old place. I was one of the tenants whose apartment got flooded winter of 2022 and even though they were slow, they handled my situation appropriately. They moved me into another apartment...I was on them about that too. Overall, it was a good experience
Yea Wah
Jun 4, 2024
The location is very convenient. I have had a great experience living here. Staff is attentive to all requests and any maintenance issues have been quickly resolved.
April Mitchell
May 29, 2024
Cortland mallard creek is a great to live.
Zakiyaa Rankin
May 23, 2024
I highly recommend Cortland Mallard Creek Community,I was completely impressed with their professionalism and customer service from the staff in the office & Maintenance Team as well consistently provides exceptional service by attentively listening to my concerns, responding with patience and resolving issues efficiently
Ebony Rankin
May 23, 2024
Macho was very helpful with planning and touring the apartments.
Hannah Hatch
May 22, 2024
I have been living here for a while and my mom for 2+ years and we absolutely love the team up at the leasing office. We are always greeted with smiles and I love the way they take care of my mom.
Jazzy Hamilton
May 21, 2024
I have been here over a year and I enjoy it. The cost could be a bit better at least from what I have to pay. Overall it’s a pretty quiet area for the most part. Maintaince is quick and nice. Office staff has gone down a bit since switching people the new office staff just seems like they are either being over worked or are absent minded at times. I also do not like how often the office has been closed now it’s rarely open. I miss Kevin. Overall good place as of now but experience:cost ratio is a little on the high side from what I’ve experienced over the year
Phil
May 18, 2024
Wonderful service! Any service/maintenance requests were addressed the same day! Super friendly and efficient staff! Clean and quiet neighbors and facilities!
Riley Catron
May 17, 2024
It has been an excellent experience living in this community overall.
Apr 8, 2024
Apartments.com
It has been an excellent experience living in this community overall.
Apr 8, 2024
The whole Team from Office to Maintenance is AMAZING
Ebony Summers
Mar 25, 2024
I've only been here 1 week now and I absolutely love it here already. The place is very clean and quiet. Staff were very friendly on move-in and made the transition and process very smooth. Avery, thank you so much for everything. Also, maintenance was very prompt with service. Thank you Quintin, I appreciated the "have a nice day :)." You guys are all so awesome at what you do.
Ayesha Williams
Mar 14, 2024
I had to come and do a review to acknowledge Avery, for his excellent services. During my tour of the complex, he went above and beyond to answer all of my questions and showed me multiple apartments. He was extremely knowledgeable, friendly and polite. He demonstrated professionalism and courtesy . I was pleasantly surprised at how patient he was. Services such as this should never go unrecognized.Thank you Avery.
marie Phipps
Mar 14, 2024
What a great experience living here at courtland Mallard Creek, and a wonderful staff and management team 👍
Jeffrey Dickey
Mar 1, 2024
Moving into a new apartment can be a daunting task, filled with uncertainties and stress. However, my experience with Cortland at Mallard creek has been nothing short of exceptional. From the moment I set foot in the door, I knew I had made the right choice. The leasing process was a breeze, Shatarra and all other staff are incredibly friendly, knowledgeable & efficient. The maintenance is currently taking care of minor issues that I had observed in the apartment and they’re doing a great job. The amenities provided are also top notch. I couldn’t be happier with my decision to move to Cortland at Mallard creek, my new home and I would highly recommend it to anyone in search of a new place to live.
Feb 21, 2024
Apartments.com
Moving into a new apartment can be a daunting task, filled with uncertainties and stress. However, my experience with Cortland at Mallard creek has been nothing short of exceptional. From the moment I set foot in the door, I knew I had made the right choice. The leasing process was a breeze, Shatarra and all other staff are incredibly friendly, knowledgeable & efficient. The maintenance is currently taking care of minor issues that I had observed in the apartment and they’re doing a great job. The amenities provided are also top notch. I couldn’t be happier with my decision to move to Cortland at Mallard creek, my new home and I would highly recommend it to anyone in search of a new place to live.
Feb 21, 2024
Moving into a new apartment can be a daunting task, filled with uncertainties and stress. However, my experience with Cortland at Mallard creek has been nothing short of exceptional. From the moment I set foot in the door, I knew I had made the right choice. The leasing process was a breeze, Shatarra and all other staff are incredibly friendly, knowledgeable & efficient. The maintenance is currently taking care of minor issues that I had observed in the apartment and they’re doing a great job. The amenities provided are also top notch. I couldn’t be happier with my decision to move to Cortland at Mallard creek, my new home and I would highly recommend it to anyone in search of a new place to live.
Shashank Shukla
Feb 20, 2024
I typically don’t do reviews; however, after living in different Cortland properties, this has been my best experience. The staff is friendly, informative and work to find solutions. There have been several times where they were able to accommodate my needs and their response time has always been quick. The maintenance team is respectful and tries their best to resolve issues as soon as possible particularly when it comes to HVAC concerns. The parking is ubiquitous and access to the facilities is straightforward. I’ve never had a balcony this big and they aim to build a community rather just manage one. Especially in this current climate of overpriced apartments in Charlotte, Cortland Mallard provides great floor plans for reasonable prices and an amazing staff.
Jalen Feaster
Feb 20, 2024
I have been living here for 3 years and I’ve been through different management groups in the office and by far the most successful managers in place now are on top of the needs of the residence. I feel safe and I love the improvement that has been taken place thus far if I had to answer the question would I refer Cortland, Mallard Creek Apartments to anyone? The answer would be yes I love my community and I love The staff.
Tonya Hamilton
Feb 6, 2024
The office and maintenance team are amazing here. I have lived in many apartment complexes and I have never experienced a more pleasant team and community like this one.
Lane bumgardner
Feb 5, 2024
While I decided not to live here, I would be remiss if I didn’t acknowledge the stellar customer service of Carlon. Carlon was knowledgeable of the complex, the area and amenities. He was professional and kind during my visit, and showed me a few floor plans. Thanks Carlon!
Celine Derricks
Jan 29, 2024
Love the neighbor it’s quiet , The office staff keeps you updated on multiple things When there is a problem they try to handle it right away . Conveniently to a lot of stores and school. Kid friendly , dog friendly
Vikki Lipscomb
Dec 19, 2023
I'm delighted to share my review of the rental community I currently reside in. This place stands out for its exceptional community of people. Unlike other commercial complexes, it fosters a warm and welcoming atmosphere where neighbors genuinely care for one another. The amenities provided here are top-notch, making our daily lives more enjoyable. The free coffee on select Wednesdays is a delightful treat that brings the community together. Additionally, the free Jumba classes are a fantastic way to stay active and have fun. One of the unique touches that I appreciate is their service requests. Whenever maintenance personnel visit for service requests, they hand over snacks, which is a thoughtful gesture and makes the experience much more pleasant. Overall, this rental community is not just a place to live, but a true home with a sense of belonging, great amenities, and caring neighbors that set it apart from the rest.
bhargav chellu
Nov 8, 2023
Kevin and his team are fantastic. First rate professionalism and prompt answers to all my questions and concerns.Very, very good management.
Marlon Wilson
Nov 7, 2023
Awesome management and maintenance team. The new renovations are okay. Could be a little more closet space but overall we love the place. Kevin and his office staff are amazing
Kesha Wilson
Nov 7, 2023
Everyone is very attentive specially macho
Luis Woo
Nov 7, 2023
Cortland Mallard Creek is a great place to live. The management and maintenance team are great at what they do.
Eji Elemere
Nov 6, 2023
The community is nice. The staff is professional, attentive and helpful... Quinton and Carlin are super Amazing.. they deserve a huge raise????. However, I have been having lots of issues with pests, in my home. Please fire your pest control company. They are terrible. I ve seen more roaches than people. We pay entirely too much money to have to worry about cockroaches everywhere all the time. Please find a more efficient company that will take the time to exterminate the properties correctly. Again management..Carlon and the maintenance team are great! The pests! You guys gotta get a better handle on it!
shirleejamison@gmail.com
Sep 15, 2023
Apartment Ratings
I had a really good living experience here. The staff was always helpful and things were fixed fairly quick for me. Overall the neighborhood was quiet and I can appreciate that
Kiairra Hill
Aug 8, 2023
My living experience thus far has been amazing here! Nichole is the best leasing agent ever! And I'm grateful to have a property manager like Kevin! He's always on top of things when you reach out! And maintenance is always on time with fixing things!
Kayla Nixon
Aug 2, 2023
I’ve been a tenant since 2021 and I have only positive things to say about this community . I recently transferred to a renovated unit and the transfer process was very smooth.. The entire staff, from the maintenance team to the leasing agents are all amazing and Kevin and Whitney were very helpful throughout the entire process . I am very pleased with my experience .
Jazzy B
Aug 2, 2023
I loved living there! They have great staff and amazing amenities
Manuel
Jul 12, 2023
Moved in almost a month ago. Moved into renovated unit. So far great place. Had two service request which were handled quickly. Management and maintenance have been respectful and very friendly. I have interacted with 5 different personnel on staff. They send out updates about community which is welcoming.
Ace18frost
May 17, 2023
My experience was great, very friendly and polite
Thelma Mckinnies
May 8, 2023
Property needs help but the staff are great
cantine doggers
Apr 18, 2023
i am moving from CA and when i went to visit the property i was amazed i love how the renovations are coming along and i am excited to call cortland my home
Mar 16, 2023
Apartments.com
From the first time I reached out to get information on availabilites the staff was friendly and very helping. I was able to see two apartments one being the one I ended up getting. The process was very fast and they made sure I was in on the date they stated. I love my apartmen
Claire Manigault
Mar 14, 2023
Excelente lugar
Denis Fredes
Jan 28, 2023
I'm so happy with how my apartment turned out. what an amazing renovation they have done. thank you very much for the professionalism.
Rodrigo Menezes
Jan 27, 2023
very good apartments all renovated everything very new, appliances, floor painting, very familiar condominium. I recommend it to all my friends and family.
Pedro Gavazzi
Jan 27, 2023
Impecable lugar
Ramon Varela
Jan 27, 2023
Muy buen lugar👌
marianela maya
Jan 27, 2023
Amazing place! Everything so well done.
Lais Braz
Jan 27, 2023
Great place to live, super nice, very good renovated apartments for you and your family.
Fernanda Leticia
Jan 27, 2023
The renovation of the apartaments are beautiful
Diego Carteño
Jan 27, 2023
The renovation of the apartments are beautiful.
Maynor Estrada
Jan 27, 2023
Es lugar hermoso!!
Vanesa Gomez
Jan 27, 2023
I went to look at the units for rent and found the renovated apartments great I'm moving to this location soon
marcos pinto
Jan 27, 2023
Wow, I'm in love with this remodeling done recently, it was very beautiful and a great place to live with the family!
Viviany alves
Jan 27, 2023
Great condominium, the renovated apartments are amazing, the kitchen and bathrooms are very elegant and modern! I recommend.
Paula Fernanda Romanhuk
Jan 27, 2023
They have done a beautiful job, my apartment looks brand new! I couldn’t be happier
bruno soares dos santos
Jan 27, 2023
Great location.
Luis Piedi
Jan 27, 2023
Excelente
JOHANA CHÁVEZ
Jan 27, 2023
Impecable !
Belen Maria Belen
Jan 27, 2023
Excelente 👌
Veronica Fredes
Jan 27, 2023
I had the opportunity to see some recently renovated units and I can say that I was ecstatic with the beauty and sophistication that was achieved! The units are incredibly beautiful and modern, with high-quality finishes and carefully planned details that make you feel like you're in a true luxury home. The renovation team did an amazing job in bringing a sense of newness and freshness to the units, and I highly recommend taking a look if you're in search of a place to live. Don't miss out on this opportunity to live in such an elegant and welcoming place!
Luiz eduado Romanhuk da hora
Jan 27, 2023
there’s a crews remodeling the units, and it’s looking just amazing, they did a really good job there , I’m just about to move in !! So excited !
Gustavo Silva
Jan 27, 2023
I visited my family here and everyone was very friendly!
Newman
Jan 27, 2023
great staff and nice neighbors!
Henry
Jan 27, 2023
Hermoso departamento
Karina Gomez
Jan 27, 2023
I can’t wait to move here! They showed me the property and the apartments are awesome!
Bruno
Jan 27, 2023
I have lived here for a little over 2 years, I must say I really do love it here. Anytime I have a maintenance issue, it is fixed in a timely manner. Everyone is so friendly and down to earth. I have to give a personal shout to Kevin, he always willing to assist and provides exceptional customer service! The community is quiet and well kept. So trust me you will not regret moving here.
Michelle Phillips
Jan 27, 2023
everything is very beautiful, the apartments look very new and clean, I really liked everything I saw
Carlos Eduardo Alves da Hora Carlao
Jan 27, 2023
the renovated apartments are excellent! I am gratefull for that 👏🏼
Gabriela Letícia Romanhuk da Hora
Jan 27, 2023
I saw that there are construction teams working on renovating some apartments. All I can say is they are doing beautiful work so far! It’s looking fantastic. Definitely a big upgrade from what they looked like before.
Ana Azevedo
Jan 27, 2023
As a contractor working here, the staff and community have been more than helpful. Everyone has been understanding during the construction process and very respectful. The communication and guidance from the main office has also been great. They are always happy to help! Overall great experience working here.
Shawn Koener
Jan 27, 2023
Incredible staff and awesome apartments!
Moises
Jan 27, 2023
The property looks great! The staff was also very kind and knowledgeable with any questions that we had regarding available units.
John Wilson
Jan 27, 2023
Can't wait to move here, great staff, great property, can't wait until the renovations are complete.
Rodney McCloud
Jan 27, 2023
This is an AMAZING community. The thing that really sold it for me were the apartment is Clean, Quiet and Comfortable. Well organized safety lockers for the items ordered online so that there won't be any theft. We love to walk around the community. Beautiful apartment, everything we needed, lovely layout. The staff in particular do a phenomenal job at maintaining the property and ensuring the residents are pleased. Kevin and his supporting team members assisted us, were there above and beyond which was of great help. The cherry on top is we have three events every month for the tenants and kept us engaged. So far delighted with the property and the services. Maintenance engineers are available at anytime i.e. just one call away. I would recommend this property any day!!
Vishnu Chaitanya Garre
Jan 27, 2023
Beautiful property! Everyone is friendly and the staff is really helpful and nice.
Marian Esparza
Jan 26, 2023
We relocated from out of state and everything from finding an available unit fitting our needs AND desires to leasing then moving in was absolutely an easier process because of the professional, knowledgeable and friendly staff!! Since moving in 4 months ago, we've enjoyed a quiet, safe community that definitely feels like home!!❤️
tonya mckinney
Jan 26, 2023
Toured the property and was very pleased with what I saw and the staff!!
Jada Williams
Jan 25, 2023
Beautiful property staff were very nice and polite easy to talk to properties nice and clean I gives them thumbs up
Evonne Barbee
Jan 25, 2023
I just toured this property and loved it. The complex was clean and the staff was helpful and incredibly kind.
M Patka
Jan 25, 2023
Amazing property! Well kept, great staff, beautiful place to live! Definitely would recommend!
amanda Plumb
Jan 25, 2023
Love the staff at Cortland! It’s obvious that they care about their residents. There’s some construction going on but I know that it’s only going to make this place that much better! We have had a great experience so far!
Mark Mccoy
Jan 22, 2023
The staff is amazing and don't mind the construction...it won't be forever.
Pam McCoy
Jan 22, 2023
Great service from beginning to end I came in and applied and got the keys to my apartment the next day. Nichole is a great employee and made sure I knew all information coming in. I love it here already. Thank you you for making my rental process the best.
Brianna Anderson
Jan 20, 2023
Has been a great experience so far. Meiko the maintenance supervisor has been very helpful and courteous with all my needs, we are lucky to have an honest guy like him working here!
Said &Done
Jan 13, 2023
I went in today to look at the property. I enjoyed my visit with Kevin. It’s a lot of upgrades going on in the community which is a plus. The model looked and felt like home, if your in the area and in the market for a new apartment schedule a tour.
Rodney McCloud
Jan 11, 2023
The Management Team is awesome! Whitney, Kevin, Carlon and Nicole are very professional, friendly and courteous! The Maintenance Team Rocks! Meiko, Lamont, and John resolve maintenance issues in a professional and timely manner! The property is conveniently located to everything! Cortland Mallard Creek is a great place to call home!
Teresa Gant
Jan 11, 2023
My move-in experience with Mallard Creek was amazing! The leasing agents were so knowledgeable and friendly. Carlon took note of everything I was looking for in an apartment and made this entire process so easy for me as a first time renter. Thank you guys for everything!
Tiffany Houston
Jan 11, 2023
great community and staff
Wow Media
Dec 22, 2022
nice community and staff cant wait until the pool is done
Wine ontheWall
Dec 22, 2022
Community is clean and the complex is convenient close to a grocery store and many other businesses. They have been making many upgrades to the complex as well.
Astrid Lopez
Nov 8, 2022
Amazing!!
William Gui
Nov 8, 2022
Amazing!! Staff, public spaces, and conveniently located
michael white
Sep 26, 2022
The office and maintenance team are awesome! All maintenance and other issues are resolved in a professional and timely manner.
Teresa Gant
Aug 3, 2022
Great job by the leasing office. Jay did an awesome job- she was very clear with the instructions, which led to a quick turnaround time. I’d recommend to anyone
Aki Madhok
Aug 2, 2022
It was great and very informative!
sabino carmona
Jul 20, 2022
Community has changed a lot since cortland has taken over . We see quick resolution to complaints , cleaning and cutting of grass and water sprinkler working . But still we have issues with bugs and waterbugs which can creep out in your house if u live first floor.
Prashant Pandey
Jul 8, 2022
We was there visiting family 👪 plus we went swimming 🏊👙🥽 very nice community and very nice atmosphere, only thing is pool area could use a good pressure washing (flies 🐛🐜🕷️urine smell 👃🏾😖) certain seating areas could be cleaned do too beverage spills. otherwise we enjoyed ourselves 😀
Ms Flow
Jun 21, 2022
Meiko the maintenance person came for the filter change and when we informed him about other issues, he listened and said will fix it. We thought just to make us happy he said yes, but to our surprise he came back and fixed it. Really we are impressed with the Meiko & the maintenance staff and new management's eagerness to address the resident's issues. Big Thank you !
Madhav Jakati
Mar 20, 2022
Nice apartments to stay and staff membs are very friendly. Only issue is see is turn over time for maintenance request.Hope they increase maintenance staff. Rest all good.
niketh saini
Feb 26, 2022
Meiko was awesome when helping with our A/C unit
adam demello
Feb 23, 2022
I had such a wonderful experience living here! The apartments are clean and maintenance is always top notch, when needed. The staff is friendly and truly makes me feel comfortable and at home. I have lived in other apartments before and this one is certainly the best experience I’ve had. I would highly recommend Cortland Mallard Creek to anyone looking for a place to call home!
Danielle Harbula
Feb 11, 2022
Great new staff!
Nathan Green
Feb 10, 2022
The management team is holding many community engagements and they are very responsive in comparison to the previous management team. The maintenance team is also very helpful.
Gianna Spencer
Feb 10, 2022
Steph does an amazing job making this place feel like home! Definitely the best
Donnell Guinyard
Feb 10, 2022
They are great
Kristopher Gilliam
Feb 10, 2022
Stephanie is Awesome!
Alexander Drummond
Feb 10, 2022
Honestly, one of the best neighborhoods i’ve lived at in a while! Office management are incredible and very prompt to all requests. Absolutely recommend!
Michelle Bonilla
Feb 10, 2022
Then maintenance crew is amazing the respond pretty quick come right in a fix the problem right away ive been here going on two years and the changes cortland is making is wonderful
Milei York
Feb 10, 2022
Beautiful community over all.Many thanks to Stephanie to accommodate us in the last minute. She is very nice and she has great customers service skills.
Monica Saran-Nace
Feb 9, 2022
It is not hyperbole when I say that, Stephanie Petsiavas is a “Management Maestro”. She is a real game changer. CMC is a better place because of Ms. Petsiavas! Thank you Stephanie and, thanks to the rest of the team.
Elliot Banks
Feb 9, 2022
Amazing community, and Stephanie the manager is top notch!
Alex Banks
Feb 9, 2022
Stephanie was very helpful and attentive with all my questions about the apartment. She’s a great manager and a leader for her team. I will definitely refer people to Cortland Mallard Creek.
Abel Rios
Feb 9, 2022
great ppl nice place and grounds was clean
Tyrone Gallemore
Feb 9, 2022
Janay Was The Best Nice In&Out Tour , great personality thanks
Bigs Fatz
Feb 9, 2022
I love the new Management take over. Staff is more attentive. Janae was very attentive and friendly.
Lashanda Lovett
Feb 9, 2022
Great manager!!
Hannah James
Feb 9, 2022
Awesome community to live in. My one bedroom apartment fits me perfect and is so cozy! New management has been great with consistent responses to any questions i’ve had and always greeted w warm smiles. The community is quiet and kept very clean too!
Jocelyn Alivia
Feb 9, 2022
Great place
Trey Searle
Feb 9, 2022
Been amazing living here. The management is fantastic!
Luke Krispin
Feb 9, 2022
Great property and love the new management. Stephanie is awesome!
Timothy French
Feb 9, 2022
New management is amazing. They really take care of their people:)
Tiffany LeMay
Feb 9, 2022
This place is 5⭐️Plus! Lovely staff beautiful gym and amenities.
Robert Thomson
Feb 9, 2022
I had a great experience touring the apartment complex and the staff was amazing and very helpful, especially Stefanie!
Pia Pia
Feb 9, 2022
Tarek Edwards is a great guy. He answered all of my questions and was very professional. 5/5 just because of his excellent customer service!
Marcus Thomas
Feb 9, 2022
The staff was super friendly and Tarek was very helpful with all of the info he provided!
Jace Weir
Feb 9, 2022
I loved when I came to visit here, I was welcomed by Janay and she gave me a tour of the place. Amazing service and VERY professional!!! The property was well kept and its definitely a place I would want to take a step further with.
Jalisa P.
Feb 9, 2022
Such a beautiful community! The staff is friendly and extremely helpful. Stephanie answered all my questions and knew all there was to know about the community. Cant wait to call this place home!
Gabrielle Duet
Feb 9, 2022
A1 Service!!!…with little to no wait time whatsoever. Got all the info I needed with time still to complete the rest of my errands!.
Anthony Chapman
Feb 9, 2022
New managers are much better than the old one's 🤷🏼♀️.
Monica Salazar
Feb 8, 2022
Beautiful Place To Live Would Recommend.
Domonik Jones
Feb 8, 2022
Tarek Edwards was a pleasure to work with. Very knowledgeable, courteous and informative. The grounds were well kept and we felt very safe. Looking forward to spending my time in a nice and quiet neighborhood.
Peter Wilson
Feb 8, 2022
After looking at the reviews of how good the new management is, I had to check out the place again. Tariq is the man! He looks young but I could respect and trust him for standing up when I walked in and speaking to me like I was a celebrity or something! Feels good to feel appreciated and know im safe if I choose this property!
Crystal Grampus
Feb 8, 2022
enjoyed my tour. The property is nice
Crystal Grampus
Feb 8, 2022
Tarek has been AMAZING. if you want something done quickly and professionally he is the best to go to. He made my experience great and is a great person on this team!
Chris Sullivan
Feb 8, 2022
Went to tour this complex last week. The team was outstanding. Stephanie and Tarek were so friendly and helpful. I am new to Charlotte and I think I've found my Home.
Theodora Yorkeri
Feb 8, 2022
Excellent!!!
Maria Washington
Feb 8, 2022
This is nice apto to live
Evelio Ramirez
Feb 8, 2022
There is nothing bad I can say about living here. Not only is the property extremely nice, but management always dropped everything they were doing to meet my needs. They made my life a lot easier, and showed they really cared about every resident. 5 out of 5 starts 👍
James Michael
Feb 8, 2022