So I’ve read a few of the “bad” reviews for this complex. I felt compelled to share our experience. This is our second year here and I have no complaints. I love our apartment and I love how close we are to literally everything. Target, Walmart, Home Depot, various restaurants , publix, ups, etc. the office staff is amazing. If you can’t get them on the phone you simply go there and they’ll help you with whatever you need. Andrea was so helpful during our move-in process and after. I’ve encountered Ronnie a few times and Porsha once and they too have been nothing but a pleasure. We never have to wait long for service requests the issue is usually fixed within 24-48 hours. Maintenance, bless them because this complex is huge and I know it’s a lot of work for them. With a new baby we love to hang out by the pool and go for walks. It’s quiet, clean and refreshing. My 1 issue is that the gate is often broken. However, I think residents rushing in may contribute to that problem. They also always update us on whate

mala h

Google

I’ve only been here a month, but my apartment was clean, spacious, big-free, and everything works (nice appliances). Enjoy having washer/dryer in the unit. Neighbors I’ve met have been friendly. Staff in the office have been great, very helpful. I haven’t run into any problems or things to complain about, and am very happy to be living here.

Jay Thomas

Google

Maintenance people and office staffs are very nice Especially Reynaldo one of maintenance technicians is so professional , he is very helpful with very positive and nice attitude

soosan faal

Google

I’ve been at Cortland Lake Lotus for a few weeks now and couldn’t be happier! Management takes great care in maintaining the aesthetics of the property, the gym has all the equipment you could need, and you have two pools to choose from! I personally love lounging on the hammocks to read. On move-in day, the apartment was well taken cared of and any maintenance that needed to be addressed was handled professionally and promptly. Small things like maintenance removing their shoes before walking on your carpet is really appreciated! Problems in-home or on property can happen anywhere you reside, but what matters most is how the issues are handled and how their communicated to residents. Cortland has really outshined in both! The community from what I’ve experienced so far is friendly and welcoming. There’s no smell of smoke on the property which is a huge plus! They have tons of great events for residents and frequent food trucks to save the hassle of going out. Shout out to Patricia, Ronny, Stephen, and Josue

Joe Robertson

Google

Great environment and great team…and the food truck options are pretty cool!!

jayden paul

Google

Es un sitio muy agradable, acogedor, bastante bonito. Las piscinas y el gym están bastante bien. No tengo ninguna pega para este sitio. Se lo recomiendo a todo el mundo.💯

Gonzalo Guerra Lozano

Google

Great experience, great personal! :)

Khadim Rassoul Seck Diop

Google

I have been living here for 8 months and it has been an awesome experience. I have never lived in a community and after spending time at Cortland Lake Lotus I have a very positive opinion about it. Every people from the front office were a great person and you can tell by their good humor every morning that they love their job. On top of that the facilities are just perfect: two pools, a space for dogs and a weight room without mentioning all the green and trees that give life to the community. I have no doubt everyone that lived here can say the same or even more!

Nassim Zetchi

Google

Great community, great service, I lived here for 7 month ans had 0 problems with the people or service. Rooms are very confortable. You have everything in the community, 2 pools, grill, weight room, bussines center. Great athmosphere. Highly recommend it.

pol canals

Google

I'm barely moved in and am already very happy with my choice to reside here! I first met Andrea last year when I wasn't quite ready, but she was so kind and welcoming that I knew this was the place. When i came back this year, she remembered me and picked up right where she left off with her helpfulness. Now I've had the pleasure of meeting Ronni, Portia and Mark, and they each made me feel even more certain and happy! Finding a home that meets all your needs and being able to trust...a worrisome ordeal that can be stressful, but that was absolutely not the case here and I'm grateful for this team of fine people.

Samantha Scott

Google

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