Move in experience was quick, easy, and had a welcoming vibe. Frances was happy to show off the great amenities and the exact unit that I was interested in. She took time to show me the gym which really got my attention with great equipment. Very happy here so far and can’t say enough about the leasing agents, especially Frances. Thanks!
Feb 2, 2021
After going and looking at tons of apartments and not finding the one I was looking for after the first phone conversation with the representative Frances I was taken by surprise by how attentive they were to meeting my needs and making me feel as comfortable as possible. Arriving at the front desk I was greeted and immediately taken and sat down to see what accommodations I was looking for. At time of apartment showings apartments are very clean and was shown the apartment I was looking for. Staff was amazing and would recommend to anyone
Jan 27, 2021
I love my place France in the office was great. She made me feel like at Home before I even went in the house Thanks Cortland lake lotus.
Dec 17, 2020
We moved here in July and have enjoyed it! We just wanted to come on here and say thank you. We put in a service request and Reynaldo came in fix our issue and other stuff we didn’t even put a request for. While we weren’t home to thank you just want to say thanks so much. The team is great and the girls in office are always so nice and respond to us with any issue we may have.
Dec 1, 2020
I absolutely LOVE it here. I moved in back in April and it’s been the most wonderful experience. Moving into your first apartment is hard but, having a team like the one here at Cortland who cares for who lives here and does what they can to ensure you have everything you need during your time living here, makes everything so much easier. Even during tough times like these they do everything in their power to keep us happy. The maintenance guys rock!!! Alex and Reynaldo never miss a beat and always know what to do, quickly too. Shoutout to Andrea also for always making sure I’m well taken care of. Thank you Cortland!
Nov 17, 2020
I've been living here 2 years and just moved into another unit. I love it here. All the staff is very nice and always willing to help you in anyway immediately. Special thanks to Patricia, Ronny and Portia for your amazing service.
Nov 13, 2020
Reynaldo is an awesome maintenance person! He’s very kind, patient, and thorough with all that he does. He never leaves behind a mess. I think he’s an amazing addition to Cortland Lake Lotus maintenance team!
Nov 6, 2020
I have a 1 bedroom, 1 bath. I have lived at this property going on 3 years and have zero complaints. I love the office staff, primarily Portia Simmons. Since I have been here she has always been very prompt to requests or questions i may have. She is always checking on me to see how I am doing as a resident and I truly appreciate how hands on she is with the residents of the community. The new maintenance staff has also been absolutely amazing. I recently put in a request that I didn't even know could be completed and they just came by and freshened up the paint on my front door, which looks absolutely amazing now. I am up for renewal again and plan to stay here with zero reservations. I appreciate everyone who works at this property for making my experience a great one.
Oct 14, 2020
I've been living in Cortland Lake Lotus for about 2 months now. Move in experience was nice and easy. Love the apartment and how quiet the community is. I want to thank the Maintenance Team specially to Reynaldo. I work from home and when the Reynaldo comes in to take care of work orders he always makes sure is a good time and that he is not interrupting anything. Sometimes I explained it is just a bad moment to work on the apartment and always asked when is a good time to stop by again. Once I asked him to come pass 5pm and he gladly said YES even though, was past his normal hours of work. I greatly appreciate the effort on always be available and the commitment.
Oct 14, 2020
Mi experiencia con Cortland: Comenzamos con que encontré este lugar atreves de esta misma app (google map). Justo una semana antes de entregar mi viejo apartamento encontré este Maravilloso lugar, no tengo palabras para poder describir, desde la apariencia del lugar, hasta el gran servicio al cliente que brindan (Frances Rodriguez) Las facilidades en excelente estado, me siento cómodo si voy a cualquiera de las dos piscinas al igual que el gym 💪🏾 Es un lugar que le recomendaría a cualquiera, mas aún si eres la persona que le agrada la tranquilidad, paz y buena energía en su hogar.
Oct 13, 2020