I originally left a positive review because I had a good experience during my first two years here. However, over the past six months, my experience has changed. The property itself is nice, but the main issue is that some residents do not follow the community rules, and it seems very difficult to consistently enforce those rules. Repeated issues caused by neighbors can make the living experience frustrating, especially when they continue over time.
Gustavo
Sep 29, 2026
Naomi has been a HUGE help during my move in process and I couldn’t be more grateful!!!
Daniela Celis
Sep 25, 2026
Gracias por la ayuda en el día de hoy Nahiomy se lo agradezco
Marisleydi Pena
Sep 1, 2026
Nahiomy was the best! She was awesome and helped me print out everything I needed. Without her I don’t know what I would have done so thank you!!
Belyam Lopez
Aug 19, 2026
I have mostly had a positive experience living her first the past year and a half, especially the service team! They are ALWAYS on point, very nice, and are always busy! When it comes to fixing the gate being broken, that will take a few months if that bothers you. There is never any parking remotely close to your apartment building, and forget parking on Sunday nights. The company advertises amenities that literally haven’t worked in over a year (the car care center, the fire pit). The office computers are extremely unreliable when needing to print things out. Overall, the maintenance and the staff in the office are the main positive experience, as well as the interior of the apartments being kept up with well. :)
hayley scott
Aug 17, 2026
Nahuomy was amazing had an answer for every question and made me feel so at peace and at home . Hoping to be apart of the Cortland family. Best customer service I’ve had so far.
Diana Howard
Aug 14, 2026
My experience has been very positive. This is a very nice community and all the fees and move in costs are reasonable and very clearly outlined. Nahiomy gave me a tour and all the information I needed to make a decision. She was so helpful and I felt like she really cared about me getting the floor plan that I wanted. Thank you for helping me find my next home.
Rocio Lora
Aug 7, 2026
We have lived here for about a year and have been very happy with the front office (extra shout out to Anthony!). Also, the few times we have needed to request maintenance, their team is so quick and friendly! Apartment complex living will always have its pros and cons but overall we enjoy Lake Lotus :)
Theresa
Aug 6, 2026
I have lived at Cortland Lake Lotus for 5 yrs or longer and i have to say the maintenance supervisor Mark is awesome. He made sure he took care of all my issues. The whole maintenance team Alejandro, Reynaldo, Miguel are amazing. They do a wonderful job.
Natalie Cocroft
Jul 13, 2026
I’ve been living in this apartment complex for about six months now, and I can’t express how happy I am. From the very first visit, the office team was incredible. China, in particular, was so patient, thorough, and attentive. She took the time to understand exactly what we were looking for, showing us as many spaces as we needed until we were completely happy. The service team, engineers, and even the garbage crew have been consistently polite and go above and beyond. Whenever I put in a work order, they respond promptly and take care of everything thoroughly. I was so impressed when the pest control team came; they even moved my oven to get every corner treated. Most recently, after a sudden leak from upstairs, the team arrived immediately, stopped the leak in seconds, and made sure everything was perfect. I’m so grateful to China and the entire property management team for their incredible care. If you’re looking for a place that truly feels like home, this is it!
Susana Barrera
Jun 27, 2026
I have three years in this complex and I love it. ♥️
Castillo Tovar
May 30, 2026
I have just moved in, it's been about a week, and so far so good. We initially met with Andres, great guy. The apartment looks well kept and clean. We did have some issues with appliances inside our apartment, and maintenance took care of it within minutes of us submitting our request through the portal. We are lucky that the person above us isn't noisy, and the neighborhood overall seems to be really quiet. I am hoping our experience stays this pleasant throughout our whole stay here. 5 month Update: I've been living here for 5 months now, and I really enjoy this community. Our building and neighbors are amazing, noise level is minimal. From time to time, our upstairs neighbor can be a bit noisy at odd times, but overall we've had no issue. My fave part is that maintenance is very quick with their requests. We put in our request the night before, and by the next morning they've come by to solve our issue. Our place was very clean when we moved in, and I do normally keep it clean. No pests, no trash arou
Fatema Gulamhussein
May 7, 2026
Anthony was the sweetest! Can't wait to move here! Updated Ray is an amazing maintenance guy came to my apartment in 15min @ 1am to fix my door! I owe him!
Naiomi Jean
Apr 15, 2026
Thank you so much China and Anthony for everything. You've been very helpful with the move in-move out process.
phr3shy0
Apr 2, 2026
I just moved in- so far the experience has been welcoming and the community is beautiful! I feel safe and comfortable which is so important. Also, it is reasonably priced for all the amenities offered (2 beautiful pools, hammocks, HUGE gym with free dance classes, very nice business office, etc.) security, and appearance of the units- very spacious and really nice. The only thing I don't like is people will complain if you are being too loud during the daytime even if it's untrue- when quiet hours are 10p to 7a- in which I'm very mindful of. I suggest understanding that you will have neighbors either above you, below you, etc. And that it's impossible to be completely quiet or maybe get a job/go to work. Also, the gate has such high traffic volume and you'll be waiting to get into the complex. It is a very big complex with a variety of people- but so far I haven't had any major issues. The leasing office is responsive and friendly. Shout out to Anthony- he has a great personality and is communicative!
Brittany McIntosh
Mar 16, 2026
China and Anthony are the best! As many questions as we had, they answered them all with no hesitation and knowledge! We’ve bee here 3 years and we don’t plan on leaving anytime soon because of them!!! Thank you guys for everything!
Deandra Turner
Feb 27, 2026
China was amazing to work with. She made sure all of our needs and concerns were attended to. Tour was nice and friendly. Clubhouse is cozy. Definitely recommend.
Aaliyah St Clair
Feb 27, 2026
China gave me a great tour
Samuel Miller
Feb 26, 2026
Staff member Anthony is amazing. He is thorough and prompt. If you are interested in a property that is responsive and concerning definitely consider Cortland Lake Lotus. The apartments are spacious and lovely as well. I'd highly recommend this property to anyone who is moving and want to make it a home sweet home. Anthony continue to be amazing!
MissTilla1
Feb 25, 2026
I have now lived here for over a month and I’ve had an overall great experience. Anthony was my leasing agent and he was extremely helpful for the entire process. He answered all my questions quickly and thoroughly. You can definitely feel the care that the office staff put into this place. There are lots of amenities that are well taken care of. They always have food trucks and events weekly and it is a nice community. Love my apartment. It faces lake lotus so I have a peaceful view and it’s very quiet. Overall highly recommend this complex to anyone who is looking to rent in a well maintained place.
Mollie Mann
Dec 4, 2025
First and foremost, CHINA is absolutely AMAZING!!!!!!!!!!! I mean beyond amazing — her customer service, her energy, her attitude… she’s truly one of a kind! The tour went so smooth, I loved the amenities, and the apartment itself was everything. I do wish they were offering some kind of deal or even a month free, but besides that, the apartment was really good and the tour experience was great. THANKS AGAIN, CHINA! 💕✨
Ashley liberte
Nov 25, 2025
China Esters was amazing , she deserves a huge bonus or something special . She was great with our tour and very helpful . Thanks for everything. The only downside with this place is that they did not have any specials .Other than That I would have chosen here .
Reggie Gervais TV
Nov 25, 2025
China is the absolute sweetest and most helpful! She always goes above and beyond to make sure residents are taken care of and feel at home. Any time I’ve had a question or needed assistance, she’s been quick to respond and genuinely kind. The community is well-maintained, the staff is professional, and it’s clear they really care about the residents here. I’ve had such a positive experience living here, highly recommend!
Tiffanie Wyatt
Nov 2, 2025
I am very happy on my new home. The condominium is beautiful, very clean, they take care of the grounds daily. The pool is incredible and the gym fabulous. I have a really good experience with Anthony who is the community relations associate. He is always willing to help when you need it. Anthony handled the entire rental process very responsibly for us. He found the apartment we needed because it had to be on the first floor and without carpeting. He was very patient with all my questions and answered them correctly. I can only say that Anthony is a person who knows his stuff and does his job very well. 5 stars for hi Susana
Susana Silva-Medina
Oct 31, 2025
Quiero tomar un momento para expresar mi sincero agradecimiento por el excelente trabajo que ha realizado Joseph, del grupo Cortland Lake Lotus. Su dedicación, profesionalismo y actitud siempre positiva han hecho una diferencia notable en nuestra comunidad. Joseph no solo cumple con sus responsabilidades de manera eficiente, sino que también demuestra un genuino interés por mantener nuestro entorno limpio, seguro y agradable para todos. Es evidente que se preocupa por los detalles y por brindar un servicio de calidad, lo cual es muy valorado por quienes vivimos aquí. Gracias por contar con personas como él en el equipo. ¡Su labor no pasa desapercibida!
Anderson Fernandez
Oct 29, 2025
Jaime and the maintenance are great!
Ettienn Hernandez
Oct 29, 2025
Jaime and the maintenance team are the best here at Cortland Lake Lotus!
Ettienn Hernandez
Oct 29, 2025
Jamie and Angel are amazing maintenance guys at the condominium. They’re always professional, friendly, and quick to fix any issues. They go above and beyond to make sure everything is working perfectly. I really appreciate their hard work and great attitude it makes living here so much better!
Bryan Mora
Oct 29, 2025
Jaime and his crew were super helpful and amazing!
Dustin Yates
Oct 29, 2025
Jamie and his crew were very helpful
Jennifer Yates
Oct 29, 2025
We really enjoy live in this complex ✨ all the team are super friendly and always help us on time
Sasha Dávila
Oct 15, 2025
Andres was professional and consistently delivered excellent communication. He is organized, dependable, and proactive in addressing my residential needs. Andres presents with professionalism and ensures that residents receive the highest level of service.
Justin Spencer
Oct 14, 2025
Jaime helped me in using the portal for putting work order through. he was h very help full
james rodriguez
Oct 14, 2025
Jaime the Svc Manager was polite and tried helping me by telling about the community and the area.
james Perez
Oct 14, 2025
Love living here! When I renewed my lease and needed my carpets cleaned, Jamie took care of it immediately!
Shevaneil Lawrence
Oct 14, 2025
The front desk staff (Andres, Anthony, and China) are very nice and super sweet!! The maintenence team, especially Alejandro, goes above and beyond to make sure that our service requests get done the same day!
Gabriela Serna
Oct 14, 2025
China thank you so much for your service
Sunilda Gonzalez
Oct 10, 2025
I give Anthony & China a five ⭐️ they work very well respect and respond quickly when I reach out, not rude at all, very patient outstanding whe it comes to communicating. They are by far the best beautiful people in the team.
Janet Finn
Oct 10, 2025
Great place to live. Anthony in the front office is always so helpful and friendly. only real issue here is people like to ram the gates, so they break pretty often and takes a while to be fixed.
jodie g
Oct 9, 2025
I met with Andres Portuondo and he was professional and could answer alll my questions about the apartment complex. Andres is an asset to your organization
Ernesto Portuondo
Oct 9, 2025
China great managerial skills, she is always demonstrating an ability to address all my inquiries with utmost professionalism. Her commitment to serving the people makes her an ideal candidate for the presidency. I wholeheartedly endorse her candidacy and will cast my vote in her favor. China 2028! Let’s go!
Samuel Miller
Oct 9, 2025
I appreciate China she is awesome and trustworthy and on top of that she gets the job done
Futuristic Sweat
Oct 9, 2025
I am giving CHINA 5 stars!! Outstanding customer service, with a welcoming smile!! I came in yesterday with my fiancé and our two daughters, and had the absolute pleasure of meeting Ms. China. She is very knowledgeable about the property and made us feel “right at home!” I thoroughly enjoyed my tour with China! Thank you so much for taking showing us around, on short notice. I loved how big the bedrooms are, and the neighbors seem very nice! I hope to make Cortland Lake Lotus my next home!
Anissa
Oct 5, 2025
I have been living in apartments for the last 15 years between college and my wife's journey on becoming a doctor. I had to leave this review because our new Community Relations Manager, China, has gone above and beyond to make sure I was taken care of with this ongoing problem I've been having for the last 2 years. Every other person before her has "handled" it, but she has actually made sure that it wouldn't continue to be a problem anymore! Cortland, if you're reading this, this woman is an invaluable asset, and I wanted to make sure that you know that! It's hard to find good people. I can't be thankful enough because without her help, I would have moved immediately!
Chris
Sep 13, 2025
Cortland Lake Lotus has undoubtedly been an upgrade from my last rental experience. It's not perfect and like any apartment complex, things can still quickly sour with time. I'm most impressed by the management team. They actually make an effort, which shouldn't be rare, but it is. They answer the phones, reply to emails, and make stuff happen. I appreciate that. Equally impressive is the maintenance team, who come out within two days or so of a request. I will say, they can be hit or miss on their repairs sometimes. The apartments themselves are cozy, clean, and relatively modern. They aren't run down or small. The rent pricing is just right, especially when "luxury" options down the road are hundreds more for comparable units and amenities. Parking at our building is always available, which is great. My biggest complaints right now are some of the tenants and the rear gate being broken. Lot of people leaving their trash out over night, which attracts animals. Overly sensitive neighbors. People constant
Sulsu Solna
Sep 5, 2025
Was recommended by a friend who lives here. Nice and quiet place. Application and move-in was easy. Shout out to Anthony at the leasing office for answering every question I had and being thoroughly transparent about the process for a first timer. Don't have pets but this place seems really pet friendly and occasionally there's some cute wildlife around too. Apartments are clean and pest free. Not much more to ask for in an apartment.
Max Rodriguez
Sep 4, 2025
Since moving into the apartment, I’ve been consistently impressed by how welcoming, helpful, and professional the staff has been. From day one, they made the move-in process smooth and stress-free, answering all my questions promptly and making sure everything in the apartment was ready and in perfect conditions. I'd like to make notice to Anthony White from the leasing office; Whether it was answering questions, assisting with paperwork, or simply making sure I felt at home, he went above and beyond. His professionalism, kindness, and attention to detail truly stood out and made a big difference in my move-in experience. Moreover, the maintenance crew is incredibly responsive, friendly, and efficient whenever anything comes up. It’s clear they genuinely care about the residents and take pride in the community. Highly recommend! :)
Gloriedys Rivera
Aug 22, 2025
My husband and I have lived at Cortland for a year now, and overall, it’s been a great experience—especially since this is my first time living in an apartment. The staff is always friendly and accommodating, the property is well-maintained, and maintenance is consistently quick to respond to any requests. Getting approved for our apartment was a breeze, and it's one of the most affordable apartments in the area. One of my favorite things about living here is the incredibly convenient location—Publix, Costco, Walmart, Aldi, Target, and dozens of diverse restaurants all within the same mile. There are also a couple gyms, coffee shops, and shopping malls on the same road as well. It really doesn’t get much easier when it comes to errands and dining out. If you need to hop on i4, you can do so in a matter of minutes, which is very nice. Amenities wise, I use the fitness center regularly, and while it’s not huge, it has a solid variety of equipment and a nice yoga room recently updated with a new TV—definitely en
Gabrielle Ronda
Jul 11, 2025
Cortlandt Lake Lotus . Love to call this place our home. Very loving & Respectful Community. 💪❤️🙏
Christian Suarez
Jun 13, 2025
Moved in last July, and have had no complaints about the office, my immediate neighbors, or the community in general. The office staff is very kind and extremely responsive. The maintenance staff is prompt very prompt. There’s food trucks in the community very often and a lot of resident events. I’d recommend moving here to any mature adult.
Lloyd White
Jun 13, 2025
Anthony at the front is a complete angel! Just moved in a few weeks ago and happy to have cortland to call home. And thank you for the speedy service on maintenance guys!
Danielle Torres
Jun 13, 2025
This apartment place has been great since I moved in peacefully and quiet.
Maykon Hernandez
Jun 13, 2025
Just moved in and it's been great! Anthony in particular has been exceptional at answering all my questions and helping us get settled into the community!
Madison Banish
Jun 13, 2025
We’ve been living at Cortland Lake Lotus for about a month now, and everything has been great so far. We have plenty of room for an affordable price, and Anthony always helps us out when we have questions. The amenities are great with the pool, gym, and secure package delivery.
Spectral Fate
Jun 10, 2025
⭐⭐⭐⭐⭐ If you’re reading this review to decide whether Cortland at Lake Lotus is the right place for you, stop. The answer is yes, and the reason is Anthony. Our pre-move-in orientation was flawless. Anthony greeted us like a knight of customer service—clipboard in hand, knowledge of the property flowing like a waterfall of wisdom. He explained the trash schedule, the amenities, and how to use the rent portal like he was teaching the mysteries of the universe. That alone deserves five stars. But here’s what you don’t know. This man… this legend… has been a silent force in my life for over a decade. Seven years ago, while I was deployed in a remote warzone, we were ambushed. Heavy small arms fire. RPGs. I was low on ammo and hope. Out of the smoke, a QRF team rolls in—Anthony at the helm, wearing Oakleys and radiating freedom. His team laid down overwhelming suppressive fire, outmaneuvered the enemy, and together, we repelled and destroyed the insurgent ambush. I still hear his voice in the comms: “No one gets
Nicholas Solis De Ovando (Niko Der Kaiser)
Jun 8, 2025
Just moved in and Emily in the Leasing Office was friendly and very helpful with submitting maintenance requests for me + answering my questions about my move in process! A great start to my living experience here!
Cameron Harrison
Jun 4, 2025
Shout out to Anthony ! He is a very nice leasing agent and we were very welcomed ! We had a 10am appt but came at 11am and he was still able to see us ! We toured our apartment solo and we fell inlove ! 10/10 customer service satisfaction.
Leilany Delgado-Murphy
May 10, 2025
Alejandro Parta gracias
CAROLINA CARDONA RENDON
May 2, 2025
Help me with my trash Joseph Ramos
Jeshua Soto
Apr 28, 2025
I just wanted to say the maintenance team is the best, especially Alejandro my dog and him are the best of friends!! Thank you for having such an amazing crew
King's World
Apr 21, 2025
Great staff, they respond to requests quickly and give no grief. Joseph and Reynaldo are great!
Christian Orellana
Apr 21, 2025
Joseph was extremely helpful
Andrew Knorst
Apr 21, 2025
Patricia was our Host and I just have to say that she is absolutely AMAZING!!! She put everything together for this wine event and I love it!!! Hopefully we will have more events like this!!! Thank you so much!
Rosmina Chirinos
Apr 21, 2025
Joseph
Eliana Ortega
Apr 18, 2025
Joseph Ramos
barrington floyd
Apr 18, 2025
The maintenance team at this complex is awesome, I’ve been living here for a few years now and I’ve never had a complaint.
Jonathan Gordon
Apr 16, 2025
We love living here and maintenance is always on point, Joseph always is super friendly and quick to help us in every need!
Kelsey Cerrato
Apr 16, 2025
Every time we have had any problems Alejandro has been courteous and very helpful every time.
Jason Keller
Apr 16, 2025
Buen trabajador
Delwin Rejon
Apr 16, 2025
Excelente persona
saul valencia amaya
Apr 16, 2025
Reinaldo the maintenance worker is amazing! Hes so helpful and friendly. Fixed every issue we have & in a timely manner. Hes the best worker here. Also alejandro is very nice and attentive as well!
maria munoz
Apr 15, 2025
Alejandro excellent person
Mary Colmenarez
Apr 15, 2025
Moved in about a week ago and the process was seamless. All of our concerns were answered by Andres in the office and after moving in, the team came in to help with any issues we had. So far I'm super impressed with this complex and everything it has to offer.
Kaitlyn Fred
Mar 17, 2025
Our current staff is super helpful and understanding. We have lived here almost 3 years. And have seen a lot of people come and go but everyone currently here is 5 stars and very helpful.
Katlyn Kaplan
Mar 17, 2025
Both my kids love Emily. All the office staff currently is awesome. They always try to host fun events and get the community involved
Brett Kaplan
Mar 17, 2025
Easy move in!! Cortland Lake Lotus is a beautiful, affordable complex with well kept amenities. It is a quiet, safe area! Highly reccomend.
Janelle Glica
Mar 17, 2025
Still living in this amazing community 4 years to date. Great work and living environment.
Gregory Henderson
Mar 17, 2025
Great Location to I-4 for easy access anywhere in orlando. Grocery stores close by along with good food options. Valet trash during the week is great. The staff have been friendly. There are two dog parks for all your pups needs. The pools are great and spacious. Two biggest complaints which dropped the rating would be the gate not working since I have moved in, which is supposed to be fixed this week hopefully, and other community members not picking up their dog poop. But overall it’s a good place to live.
JJ Schoch
Mar 17, 2025
I have lived at Cortland at Lake Lotus for almost two years. They are professional, quick, helpful, and actually really seem to care. Not only that, but there always throwing cool little get togethers and little events, as well as food trucks, breakfasts, and pizza nights. The pool is gorgeous and the apartments are as well, not to mention it feels safe to live here. 10/10 and 5 big BOOMS!
brandon crist
Mar 17, 2025
I have been living here for over a year now and I do love it! They are very helpful at the office, we have security guards basically 24/7 and the maintenance crew is the best!!!
Massiel Jimenez
Mar 17, 2025
Cortland is a great community with some really fun amenities and additional events unique to the complex. The office is responsive and maintenance is always very kind
Arianna Schuermann
Mar 17, 2025
I moved in to this complex in December, and so far everything has been really well! The front office is super nice, and Anthony is amazing! Maintenance is super responsive and always show up the same day a request is put in! The front dog park is huge, and my dog loves the freedom and being able to run around! I would recommend this community based on my experience over the last 3 months.
Lauren Lenci
Mar 17, 2025
I’ve lived here for 1 year and a half and I love it. Maintenance is very prompt and fix things fast and the office staff are always a pleasure to communicate with!
RamboTanya
Mar 17, 2025
I’ve been living here over a year now and it’s been nothing but pleasant. The neighborhood is clean and located in a central area. The staff is very communicative & maintenance always happens quickly after requests are submitted compared to other places I’ve lived where it takes them several days.
Fabienne Dorvilus
Mar 17, 2025
Where do I even begin with Cortland Lake Lotus? It’s a life-changing experience that redefines apartment living. The luxury, comfort, and beauty of this property are beyond anything I could have imagined. It’s not just an apartment complex—it's a lifestyle, a sanctuary, a way of life that offers so much more than just a place to stay. The beauty of the complex itself is extraordinary. The lush, manicured landscaping and serene walking paths feel like something out of a dream. The interiors? Sleek, modern, and functional, with sparkling countertops and open layouts that make the space feel expansive. It’s not just an apartment; it’s a sanctuary where every detail is crafted for maximum comfort. But Cortland Lake Lotus doesn’t just offer luxury—it brings peace and tranquility. Every day feels like a retreat, with calming nature sounds and stunning water views. And the wildlife? It adds a thrilling twist. From my balcony, I often spot a small alligator named Paulo, gliding serenely through the water. He’s harmle
Chase Conner
Mar 17, 2025
I wanted to take a moment to express my heartfelt thanks to Alejandro for his exceptional service the other night. When we faced a sudden issue with our sink not draining, it became quite urgent, especially late in the evening. Alejandro arrived at our door in less than 20 minutes, fully equipped with all the necessary tools. His kindness and professionalism made a stressful situation much easier to handle, and he fixed the problem quickly. I also appreciate how he consistently greets residents with a smile whenever we cross paths. We’re truly fortunate to have someone as dedicated as Alejandro in our community. He’s a real superstar! Thank you for all you do! Anthony at the Cortland Lake Lotus office has been a tremendous help from the very start since moving here. He is incredibly kind and accommodating, always available to assist with any questions or needs. I deeply appreciate his dedication to our community and my pups! I have just moved to Cortland Lake Lotus and I am beyond impressed with Andres P, fro
Taylor M
Mar 17, 2025
This place is awesome. Anthony in the front office is amazing. I'm the happiest I've ever been in my life living here.
P M
Mar 16, 2025
This is a hidden gem! Lovely living experience so far and lovely staff! Would definitely recommend to anyone who is a professional, a family, even couple. It’s right next to your major shopping needs such as Publix, Walmart and even Aldis
Seirra Mitchell
Mar 15, 2025
We’ve been living at Cortland Lake Lotus for about a month and a half, and we absolutely love it! The complex is well-maintained, peaceful, and truly feels like home. One of our favorite things is Food Truck Thursdays—such a great touch that brings the community together! The parcel lockers are also a huge plus, making package deliveries super convenient and secure. The rent is very affordable for the area, especially considering the quality of the apartments and amenities. A special shoutout to Anthony, the leasing agent, who has been amazing throughout our transition. He’s been incredibly helpful, answering all our questions and making sure we felt comfortable every step of the way. If you’re looking for a quiet, well-kept, and welcoming place to live in Altamonte Springs, Cortland Lake Lotus is definitely worth checking out!
Antonio Napier
Mar 14, 2025
Living here has been one of the best decisions I’ve made. From day one, I truly felt at home thanks to the warmth of the community and the exceptional attention from the staff. They are always willing to help, and the maintenance team responds quickly, making everything easier. What I love the most is the welcoming atmosphere and the activities that bring us together, like community events, food trucks, and exercise classes like salsa and Zumba. There’s always something fun to enjoy. My dog is also happy here. He loves walking around the well-kept green areas and enjoying the peaceful environment. It’s a home where we both feel safe and welcome. Although the gate has been under repair since the hurricane, management has been transparent and efficient, showing their commitment to everyone’s well-being. This condo isn’t just a place to live—it’s a home where you truly feel the difference. I highly recommend it!
ricky fernandez
Mar 14, 2025
I love living here, no complaints. The staff & maintenance team are great.
Tia Wells
Mar 14, 2025
Anthony is the best guy here! First impression? He nailed it, and the maintenance crew are quick to respond, too
Elena Padilla
Mar 13, 2025
This apartment complex offers a peaceful, well-maintained community with friendly staff and modern amenities. A perfect place to call home!
Selina Marie
Mar 13, 2025
Very nice place! My boyfriend and I moved in about 3 weeks ago and we entered the apartment and everything was so clean. We haven’t had any issues!
Khyla Manning
Mar 13, 2025
El mejor lugar para vivir. Estoy muy feliz de ser parte de esta comunidad. Gracias por todo!!!
Luis Medrano
Mar 13, 2025
I’ve been living here for 2 years now and I absolutely love it! the gym is fantastic the staff are friendly and responsive! Great environment all around I recommended it to a coworker and they also love it here!
Emily Santos
Mar 13, 2025
This complex is pretty nice. I love the activities and food trucks they have on a weekly basis. The staff is friendly and maintenance comes and repairs things diligently. I love the amenities such as the pool and fitness center. The gates have not been working since I moved in, but the office has been very communicative about it. They have a nice app that makes things accessible as well. I think the biggest thing I love is the location.
Fred Payton
Mar 13, 2025
I moved in about a month ago! Great experience so far. Love the amenities, staff is very friendly. Only downside so far is the gate not working however they said they’ve fixed it so we will see soon. Overall I love the location and the community feels clean and safe. The pool and amenities are kept very clean as well. They have food trucks and exercise classes often which is a nice detail
Sabrina Cester
Mar 13, 2025
Love this community and I love my apartment! Everyone, from the office staff to the maintenance people, are all so kind and welcoming. Maintenance request are answered quickly if not same day. I needed my ducts cleaned out for personal reasons and they sent a company a day or two later. There are constant community events as well as food trucks. They also have weekly workout classes such as salsa and Zumba! You really can’t go wrong living here. It is a quiet community and is kept clean for the most part. If I had to have one critique it would be the gate. It’s been down since I moved in but that was due to the hurricane so I can’t really fault the community. They have also done a great job at keeping us up to date with the repairs. Definitely one of the best properties I have lived in!
Stephanie Montal
Mar 13, 2025
I would say overall I've had a decent experience renting here. With only a few concerns namely the vehicle violations (which I have reported several times but have since given up) additionally the dog park needs attention at least the one in the back. I sent an email with regards to the safety concerns due to improper maintenance of the dog park and received no response. I'm hoping that soon this will be a dog park and not a mud pit hole ridden accident waiting to happen. Other than that I have had wonderful maintenance response including replacing my ac unit and dishwasher in timely manner. Additionally going above and beyond when the ac was broken to provide a window unit while maintenance worked. Not a lot of places would do this.
Nick Langella
Mar 13, 2025
Great experience with Cortland Lake Lotus. I went through different property management options in the past, and can see why Cortland is number 1. Anthony was able to provide accurate and sincere information about the property. Which is beautiful, and in a great location close to everything. He is very polite and professional. The process was efficient and simple, and the best part was no hidden fees he gave me a full breakdown of everything I will be paying. Super recommended!!
Allyson Rolon
Mar 13, 2025
One of Cortland Lake Loctus’ best decisions was hiring Anthony White Jr. From the very start Anthony had made me feel so comfortable and at home way before I have even started the application process. Thank you so much Anthony and the rest of the team for all the help and guidance your guys have give me during this leasing process.
Tymeshia Campbell
Mar 13, 2025
Los apartamentos son lindos, la respuesta del equipo de mantenimiento y administracion es oportuna. :)
Alejandra Mahecha Millan
Mar 13, 2025
Would give 5 stars if the fire pit worked by the main office, as well as the second fire pit, and the pool gates. It’s nice that they just fixed the front gates tho. I like the dog parks and the location, also maintenance responds quickly. They cleaned up quick after the hurricane down here and they are very responsive whenever I’ve had a noise complaint, etc. the people are friendly too.
Annica Snow
Dec 16, 2024
We love Cortland lake lotus. What a great community to live in!
Bruce Benko
Sep 7, 2024
Competitively priced, excellent location, great amenities, friendly and helpful staff, hard working maintenance crew who are quick to respond, great neighborhood, pet friendly, events and food trucks, what else do you need in an apartment. Cortland Lake Lotus has earned a 5 star review. Love living here and would easily recommend to a friend.
Jake Miller (Whoa it's Jake)
Sep 7, 2024
Moved here a year ago and I must say I haven’t had any bad experiences. Maintenance is quick whenever I put in a request to fix something, the people in the front office are very friendly and welcoming and it ALWAYSSSSSS smells so good when I go in there.
Justyce Brionna
Sep 3, 2024
Anthony was great ! Very knowledgeable and made my move out experience smooth and seamless .
Deidre
Sep 3, 2024
As a pest control technician for this property leasing office staff very friendly and welcoming! Apartments are in great shape nice flooring nice counter tops and cabinets. Very spacious very clean environment.
Antoine Washington
Aug 30, 2024
Have been a part of this community for 3+ years and have to say moving from the Midwest. I’ve never felt more at home.
Reginald Collier
Aug 14, 2024
I’ve been counting down the days of moving in. Just moved and I’m beyond excited to finally be apart of this great community. The property manager was very welcoming and informative. As well as Andres who has helped us from the moment we toured the apartments. Highly recommend anyone who is looking for a quiet, friendly and luxury style apartment living in the near future.
Kimberly Quiroga
Aug 10, 2024
Gilbert was great! He was super helpful in answering all our questions and took the time to explain everything thoroughly
Katie Filippi
Jun 24, 2024
I've been living at Lake Lotus for a year now and absolutely love it. I'm currently upgrading my apartment, and the managers, Tatiana and Emily, have made the process incredibly seamless. Thanks to their constant communication and updates, I can even stay in the same building. Overall, the customer service has been excellent.
Shelsea Silien
Jun 12, 2024
Gilbert has been very helpful and walked me through the new portal and several issues I had in a friendly and professional manner
Edwards Anderson
Jun 12, 2024
Gilbert Rivera, I must say this young man is very knowledgeable and patient, for this process of apartment living is new to me. He informed me thru all the steps n was very pleasant n made me feel very comfortable n secure w my decisions. I know my Husband n I will be able to adjust well. Any questions I had he answered w assurance. The walk around experience was enough to seal the deal. He is very much an asset to this company n will recommend him to any referrals. Thanks G, for without u Im sure it would not of been this pleasant. Sincerly Future resident ,, Mrs Sherry Way
Henry Way
Jun 12, 2024
The whole Cortland Lake Lotus team is amazing! They really want to take care of you and make this place feel like a community.
Trizzie Tran
Jun 6, 2024
Stafff here is very friendly, Carlos helped me and made sure my entiring move in process from signing the lease to getting all the paperwork correct went smooth.
Kritika Kanphade
Jun 1, 2024