I have a 1 bedroom, 1 bath. I have lived at this property going on 3 years and have zero complaints. I love the office staff, primarily Portia Simmons. Since I have been here she has always been very prompt to requests or questions i may have. She is always checking on me to see how I am doing as a resident and I truly appreciate how hands on she is with the residents of the community. The new maintenance staff has also been absolutely amazing. I recently put in a request that I didn't even know could be completed and they just came by and freshened up the paint on my front door, which looks absolutely amazing now. I am up for renewal again and plan to stay here with zero reservations. I appreciate everyone who works at this property for making my experience a great one.
Oct 14, 2020
I've been living in Cortland Lake Lotus for about 2 months now. Move in experience was nice and easy. Love the apartment and how quiet the community is. I want to thank the Maintenance Team specially to Reynaldo. I work from home and when the Reynaldo comes in to take care of work orders he always makes sure is a good time and that he is not interrupting anything. Sometimes I explained it is just a bad moment to work on the apartment and always asked when is a good time to stop by again. Once I asked him to come pass 5pm and he gladly said YES even though, was past his normal hours of work. I greatly appreciate the effort on always be available and the commitment.
Oct 14, 2020
Mi experiencia con Cortland: Comenzamos con que encontré este lugar atreves de esta misma app (google map). Justo una semana antes de entregar mi viejo apartamento encontré este Maravilloso lugar, no tengo palabras para poder describir, desde la apariencia del lugar, hasta el gran servicio al cliente que brindan (Frances Rodriguez) Las facilidades en excelente estado, me siento cómodo si voy a cualquiera de las dos piscinas al igual que el gym 💪🏾 Es un lugar que le recomendaría a cualquiera, mas aún si eres la persona que le agrada la tranquilidad, paz y buena energía en su hogar.
Oct 13, 2020
I love grilling at the pool! Staff does their best to keep everything well maintained and looking nice.
Heather Di Stefano
Oct 13, 2020
Frances and Andrea were super helpful and professional in the leasing office. My situation was just a little complicated but they helped get everything in check. I just moved in and I love the community! Thank you so much!
Aug 1, 2020
The apartments are spacious with beautiful features. Our three-bedroom has a large master suite with a very big walk-in closet plus a linen closet. This complex is very pet-friendly. The staff is friendly and professional. We love it here!
Jul 13, 2020
Hand down the best maintenance team there is! Michael the property maintenance manager is outstanding. Very responsive and committed to making sure things get done in a timely fashion with quality. I’ve had some issues come up and Michael and his team have worked diligently and been resilient through it all. Micheal’s customer service is fantastic, he’s always going above and beyond an exceeds the expectations. Kudos too the whole Cortland team. They make living here just that much more worth it. Thanks guys! 10/10 would recommend
Jun 29, 2020
This is my first apartment and I just love it! The staff here is so friendly and nice and soooo very helpful.
Apr 22, 2020
Frances Andrea and Michael have been such a great help since we moved in! They are always on-time and helpful with all maintenance request! Francis and Andrea have been warm and welcoming since we came to our tour! Francis and Andrea make sure the residents feel at home! They always greet you and make you feel like family!! I’m grateful they are our leasing agents, I wouldn’t have moved in if it wasn’t for them! Cortland is a great place to live! Come join the family!
IAMFACE DA ZOE
Feb 26, 2020
Can’t express how thankful I am !!!! Being a single mom and not knowing how to do any repairs around my apartment can be stressful. But knowing that I can count on Mike to make sure everything gets done and taken care of on a timely manner is such a relief!!! Thank you
Feb 21, 2020