This is such a wonderful community they've brought together, some lovely events are always coming around and always bring something fun to brighten up the week. The maintenance and management are so on top of everything it’s amazing I’ve meet some truly kind and helpful people from staff that are willing to go out of their way to make sure things are going smoothly for our community. I love the new place I call home.
Verified Resident 1288758
Oct 22, 2024
Apartment Ratings
I wanted to take a moment to express my heartfelt thanks to Alejandro for his exceptional service the other night. When we faced a sudden issue with our sink not draining, it became quite urgent, especially late in the evening. Alejandro arrived at our door in less than 20 minutes, fully equipped with all the necessary tools. His kindness and professionalism made a stressful situation much easier to handle, and he fixed the problem quickly. I also appreciate how he consistently greets residents with a smile whenever we cross paths. We’re truly fortunate to have someone as dedicated as Alejandro in our community. He’s a real superstar! Thank you for all you do! Anthony at the Cortland Lake Lotus office has been a tremendous help from the very start since moving here. He is incredibly kind and accommodating, always available to assist with any questions or needs. I deeply appreciate his dedication to our community and my pups! I have just moved to Cortland Lake Lotus and I am beyond impressed with Andres P, fro
Taylor M
Oct 21, 2024
Actually it has been okay so far but only the issues of the master bedroom situation with the ants problem other than that it has been good place to live and I feel safe here and the office people do take care of the matter with good timing
Verified Resident 1281554
Sep 22, 2024
Apartment Ratings
Anthony at the Cortland Lake Lotus office has been a tremendous help from the very start since moving here. He is incredibly kind and accommodating, always available to assist with any questions or needs. I deeply appreciate his dedication to our community and my pups! I have just moved to Cortland Lake Lotus and I am beyond impressed with Andres P, from the leasing office, as he has made me and my little french bulldogs feel right at home. I had an issue the other day with a printer in the office, he went out of his way to come check on me and ensure I left the office with the needed documentation for a very important meeting. Upon entering the leasing building, Andres always welcomes us with a smile and his support has been phenomenal and beyond appreciated. I hope he receives high praise for his commitment to excellence.
Taylor M
Sep 17, 2024
We love Cortland lake lotus. What a great community to live in!
Bruce Benko
Sep 7, 2024
Competitively priced, excellent location, great amenities, friendly and helpful staff, hard working maintenance crew who are quick to respond, great neighborhood, pet friendly, events and food trucks, what else do you need in an apartment. Cortland Lake Lotus has earned a 5 star review. Love living here and would easily recommend to a friend.
Jake Miller (Whoa it's Jake)
Sep 7, 2024
Cool complex.. does a lot of cool things for residents
Alexander Vera
Sep 7, 2024
Moved here a year ago and I must say I haven’t had any bad experiences. Maintenance is quick whenever I put in a request to fix something, the people in the front office are very friendly and welcoming and it ALWAYSSSSSS smells so good when I go in there.
Justyce Brionna
Sep 3, 2024
Anthony was great ! Very knowledgeable and made my move out experience smooth and seamless .
Deidre
Sep 3, 2024
I have just moved to Cortland Lake Lotus and I am beyond impressed with Andres P, from the leasing office, as he has made me and my little french bulldogs feel right at home. I had an issue the other day with a printer in the office, he went out of his way to come check on me and ensure I left the office with the needed documentation for a very important meeting. Upon entering the leasing building, Andres always welcomes us with a smile and his support has been phenomenal and beyond appreciated. I hope he receives high praise for his commitment to excellence.
Taylor M
Aug 30, 2024
As a pest control technician for this property leasing office staff very friendly and welcoming! Apartments are in great shape nice flooring nice counter tops and cabinets. Very spacious very clean environment.
Antoine Washington
Aug 30, 2024
Have been a part of this community for 3+ years and have to say moving from the Midwest. I’ve never felt more at home.
Reginald Collier
Aug 14, 2024
I’ve been counting down the days of moving in. Just moved and I’m beyond excited to finally be apart of this great community. The property manager was very welcoming and informative. As well as Andres who has helped us from the moment we toured the apartments. Highly recommend anyone who is looking for a quiet, friendly and luxury style apartment living in the near future.
Kimberly Quiroga
Aug 10, 2024
Hasta ahora por el poco tiempo que llevo, mi experiencia ha sido buena, hay algunos detalles que espero se puedan solucionar prontamente. En general me ha parecido bien donde estamos viviendo con mi Esposa y la atencion es buena. Gracias.
Verified Resident 1269600
Aug 5, 2024
Apartment Ratings
Gilbert was great! He was super helpful in answering all our questions and took the time to explain everything thoroughly
Katie Goodwin
Jun 24, 2024
Amazing staff
Jaime Centeno
Jun 20, 2024
Gilbert has been very helpful and walked me through the new portal and several issues I had in a friendly and professional manner
Edwards Anderson
Jun 12, 2024
I've been living at Lake Lotus for a year now and absolutely love it. I'm currently upgrading my apartment, and the managers, Tatiana and Emily, have made the process incredibly seamless. Thanks to their constant communication and updates, I can even stay in the same building. Overall, the customer service has been excellent.
Shelsea Silien
Jun 12, 2024
Gilbert Rivera, I must say this young man is very knowledgeable and patient, for this process of apartment living is new to me. He informed me thru all the steps n was very pleasant n made me feel very comfortable n secure w my decisions. I know my Husband n I will be able to adjust well. Any questions I had he answered w assurance. The walk around experience was enough to seal the deal. He is very much an asset to this company n will recommend him to any referrals. Thanks G, for without u Im sure it would not of been this pleasant. Sincerly Future resident ,, Mrs Sherry Way
Henry Way
Jun 12, 2024
The whole Cortland Lake Lotus team is amazing! They really want to take care of you and make this place feel like a community.
Trizzie Tran
Jun 6, 2024
Stafff here is very friendly, Carlos helped me and made sure my entiring move in process from signing the lease to getting all the paperwork correct went smooth.
Kritika Kanphade
Jun 1, 2024
I spent some time in the main office speaking with Tatiana and Emily both managers of my residence. They were able to clarify some of my concerns and explain in detail how they would fix my issues. Grateful for them.
Jeffrey Donahue (Jeff)
May 29, 2024
Andres at the front desk is an amazing leasing agent! Five stars for him alone!
Bryce Barker
May 28, 2024
Alejandro is absolutely amazing!! There were a few times where he noticed we were struggling to move something in and without thinking, he just jumped right in and helped us. In general, the staff have been very helpful and courteous. Thank you, Cortland Lake Lotus!
AJ Johnson
May 27, 2024
My husband and I have been living at Cortland for almost 2 months now and so far we have really enjoyed living here! The staff has been great to work with. Carlos Corolon has gone out of his way to help us with all our questions as well as Andres. They made us feel welcomed right from the start! We also have been enjoying the amenities and quiet neighborhood. We are very thankful to have found this community!
Liz Lalama
May 22, 2024
Andres at Cortland lake lotus gave my boyfriend and I a tour. The apartments and amenities are amazing. Andres was very informative and helpful with any questions we had. He really sold it to us and we can’t wait to move in.
Kimberly Quiroga
May 21, 2024
I was impressed with the overall appearance of the property at Cortland Lake Lotus. I met with Andres who showed me around and answered all my questions as he is very knowledgeable of his community. I look forward to working together with him again as I can already see he will make my move a smooth transition.
Justin Spencer
May 21, 2024
We toured the community of Cortland Lakes Lotus, we are thinking about relocating. We were impressed by how well the community is kept and how friendly neighbor is. Thank you to our guide and property manager Andres, he was a great help with all our questions, extremely professional and knowledgeable.
susy d
May 21, 2024
Toured the property which is beautiful. Andres was a great guide with tons of knowledge and information. Thank you.
Ramon Burdier
May 21, 2024
I toured the property with Andres. The property is great and it is top on my list if I end up moving to Orlando!
Michael Hamsher
May 21, 2024
This apartment complex is beautiful! The grounds are well kept, the staff is very patient and friendly!
T Moore
May 7, 2024
Took care of all our concerns in timely manner, was very respectful and responsive. Properly took care of all our problems
daniel herrera
May 5, 2024
The community is gorgeous!
Ashlyn Rice
May 2, 2024
I had the pleasure of touring this lovely community as I am deciding to downsize from my home to a simpler easier lovely location. I found the property manager Tatiana and the assistant property manager Emily to be welcoming, knowledgeable, understanding and kind. They answered every question I asked with the utmost confidence in the property they represent. The property itself is beautiful and the apartments are beautiful. I would recommend to anyone if you are seeking a new place to call home considering the Cortland Lake Lotus property. The Staff is wonderful and helpful and the property doesn’t disappoint. I give this place 5 stars hands down!
M Fuentes
May 2, 2024
Super pretty apartments and everyone’s so nice
L H
May 1, 2024
Lived here since 2021. Best apartment complex I have ever lived in. Great amenities and everything was always clean. Office staff are super friendly and anything that needs to be fixed gets taken care of promptly. Couldn’t be happier. Andres and the team are all great!
Roy Moshe
Apr 30, 2024
Great place! Office staff are excellent!
Travis Sears
Apr 25, 2024
Really good community , the landscaping is always up to date
Neftali Espinoza
Apr 25, 2024
Excelente comunidad, muy buena localización y el servicio de Andrés muy bueno muchas gracias
Cristian Arellana
Apr 25, 2024
Great community! The office personnel are personable and very helpful. The follow up on any issues is impressive. Very safe. Communication with tenants are timely and helpful. Last but not least , it is affordable
Carla Thomas
Apr 22, 2024
This property is great location is phenomenal across from the college
Apr 10, 2024
I went to view an apparent and was in shock of how clean the community is!! The apartments, pool area, and gym are very beautiful and look put together.
Apr 10, 2024
Apartments.com
I went to view an apparent and was in shock of how clean the community is!! The apartments, pool area, and gym are very beautiful and look put together.
Apr 10, 2024
This property is great location is phenomenal across from the college
Apr 10, 2024
Apartments.com
Beautiful community
Genesis
Apr 9, 2024
I had to terminate my lease early, needed a few questions answered about it and called a few times but no one at the time answered. Very shortly after I called though I got a call back from Carlos. He was able to answer all of my questions with ease and the one question he didn’t know the answer to, he double checked with his manager and promptly called me back to make sure my question was answered. Thank you Carlos for making the process easy for me!
ShaXdow5
Mar 30, 2024
Fabiana has been amazing with helping me get my mother moved into her new apartment. The other staff was very helpful as well. Thanks so much
Becky McCrea
Mar 11, 2024
My husband and I just moved into the Holderness model. We love how spacious this one bedroom layout is! Cortland Lake Lotus has an amazing administrative team that was a great support during the moving process😊.
Abigail Bergdolt
Mar 4, 2024
Cortland Lake Lotus is a friendly community where the staff is pleasant, hard-working, a clean community and the technical staff acts quickly in emergency situations and problems that you may have in your apartment, it is smoke-free
Feb 24, 2024
Apartments.com
Cortland Lake Lotus is a friendly community where the staff is pleasant, hard-working, a clean community and the technical staff acts quickly in emergency situations and problems that you may have in your apartment, it is smoke-free
Feb 24, 2024
Andres and the rest of the staff was very helpful. I had a lot of questions needed a lot of help dealing with the app. They are very professional great customer service and the response time was number 1 Beautiful Pl..
Feb 23, 2024
Apartments.com
Andres and the rest of the staff was very helpful. I had a lot of questions needed a lot of help dealing with the app. They are very professional great customer service and the response time was number 1 Beautiful Pl..
Feb 23, 2024
Patricia was great assisting us on our transfer to a larger unit!
Corey Brooks
Jan 22, 2024
Fabiana fue la mejor de todo el lugar, hizo la experiencia muy agradable y ha sido muy atenta durante todo el proceso! No duden en preguntar por ella en cuanto lleguen al lugar!
Genesis Rivero
Jan 20, 2024
Great leasing experience, our move in with our leasing agent was great and they have been working hard on anything we need for our home. Thank you Cortland!
Jan 19, 2024
Apartment Guide
Carlos was very helpful and patient and was able to answer all my questions.
kayla balcacer
Jan 17, 2024
What a great overall experience it was to work with Fabiana to find the perfect apartment home for me. She was kind and patient. She also got back with me in a timely manner when I had any questions or concerns.
Shanetta
Jan 17, 2024
Fabiana gave us the rundown for the apartment complex during our tour and was super helpful and sweet! Her energy was immaculate and really sold us. An amazing way to start the tour! Thank you queen 👑
cooper
Jan 13, 2024
Andres is 10/10, absolute best. beyond helpful and accommodating!
Skylar G
Jan 13, 2024
Great experience and process. They were very organized and technologically savvy which made the process so easy. Thank you Andres for providing stellar service.
Kristie Ortiz
Jan 12, 2024
Outstanding staff, I am always going on business assignments, traveling throughout North America, and many times they have held my package until I return. The maintenance team is always fast If you want great service, I recommend moving here and also the staff is very nice and respectful to the patrons that live here
Jan 10, 2024
Apartments.com
Andres was super helpful and answered every question i had. Cannot wait to move in!
cory klatt
Jan 8, 2024
We’ve lived here for over a year and a half and absolutely love it! It’s very well-kept, great facilities, and the leasing office is always very helpful. Carlos recently helped us switch units and he was kind, knowledgeable, and eager to help.
Amariah Miller
Jan 8, 2024
Carlos is incredible! From giving me the grand tour to making my move in process smooth as butter! Don’t hesitate to tour Cortland lake lotus and make sure you ask for Carlos!!!
Kyle Gosnell
Jan 7, 2024
Amazing ⭐️⭐️⭐️⭐️⭐️
Katharine Dominguez
Jan 5, 2024
We’ve just moved in and the process has been great. We took a tour at the beginning of December with Fabiana and really loved the community. Communication, ease of applying has all been awesome!
Christina Swainson
Jan 5, 2024
Carlos was very professional. He took the time to show me various apartments and was very knowledgeable.
Mayra Monge
Jan 5, 2024
Fabiana Vargas fue muy amable y hizo que nuestra experiencia de mudanza fuera la mejor posible. Muy agradecida con el servicio provedo.
Jan 5, 2024
Apartment Guide
Carlos is the best! He is an exceptional leasing agent at Cortland Lake Lotus! Always informative, helpful and kind. Very professional. Thank you Carlos!
Alejandra Pacheco
Jan 4, 2024
fabiana Vargas have provided us a great customer service that reflect the values of the company, the office team is amazing and the maintenance team keeps everything in really good conditions and provide a quick response.
Ashley Vargas
Jan 4, 2024
Cortland Lake Lotus team is the best! Thank you for everything!
E Estrella
Jan 2, 2024
Andres was a great guide and the apartment looks amazing
Demetrius Paymayesh
Dec 30, 2023
Fabiana was very sweet and super kind when working with my fiancé and I getting our apartment. I've only been here for about a week or so, but everything has been very nice so far. It feels rather cozy and safe, which is extremely important to me. When I got the keys to my apartment and looked it over, it was in extremely good condition. It was cleaned very well with no damage. I enjoy the appliances, haven't ran into any issues so far. I'll update my review when I've been here a bit longer.
Bethany Mincey
Dec 28, 2023
This confidence and trust has been what I have craved for in an expert trader for years now and I am so happy to finally get all this from you Mrs Kelly Robert for you have proven all what I have heard about you is the true, by investing $1500 with Mrs Kelly Robert I made $15,100, it not the profit alone I am glad about but the instant withdrawal into my bank account, I am forever grateful and will tell the world about you, get in touch with her on Email: kellyrobert11009@gmail.com WhatsApp: +15034898512
Kamo Kamo
Dec 15, 2023
I love this community because the homes are in good condition. The community is quiet and safe. There are amenities including a large fitness center, 2 nice pools, and even cable is included for a great price. The people I encounter outside always greet me with a smile and hello. Overall, I feel at home here.
Verified Resident 1208324
Dec 14, 2023
Apartment Ratings
Patricia is the best, whenever i need help or ANYTHING she goes out of her way to make sure its done. Her communication is super clear & helpful!!
animeweirdo361
Dec 14, 2023
Carlos gave me excellent service he was very professional and knowledgeable he did a wonderful job
Jacob Scott
Dec 13, 2023
Alejandro has gone above and beyond. My wife and I have been here for about 72 hours maybe a little more, and he’s been very available for any little issues we had during move in. Superior service and he even showed up on Sunday morning! I mean, you can’t beat that as far as service goes. That’s commitment to your residents and that’s something I really appreciate. Thank you Alejandro.
Mike Webster
Nov 19, 2023
Muy buen trato en la oficina y muy bonito lugar y sobretodo Muy tranquilo para bibir
Yurisleysi Batista
Nov 12, 2023
Alejandro was fantastic doing the repairs to our AC. Great to have such an awesome person doing the maintenance for the community, he is A+++. 6 years living here and the repair team is the greatest by far and the community keeps getting better and better
William Andrade
Nov 4, 2023
Fantastic!
Cristina G Diez-Arguelles
Nov 3, 2023
Andres is great keep up the good work
Patricia Jimenez
Oct 31, 2023
El señor Alejandro Parra ! Es excelente en su trabajo !! Recomendado 100%
helena mercie
Oct 29, 2023
Super great team!! Fabiana Vargas was super sweet with me and helped me answering all my questions, best customer service!.
Jose Colmenarez
Oct 29, 2023
Fabiana Vargas, the leasing agent in Cortland, made our tour absolutely fantastic. Her knowledge of the area and enthusiasm were exceptional. She went above and beyond to ensure we had an awesome experience. I highly recommend her for anyone looking to explore Cortland!
Hannoy Ojeda
Oct 29, 2023
Alejandro has been a really good person, to be honest each time that I need something to be fixed he comes and helps me. I’m grateful to get this kind of worker here at Cortland!
Renshye
Oct 29, 2023
Our tour of Cortland with Fabiana Vargas was nothing short of amazing. Fabiana's friendly demeanor, in-depth knowledge, and passion for the area shone through, making our tour truly special. If you're in Cortland, don't miss the opportunity to tour with her – it's an unforgettable experience!
Hannoy Ojeda
Oct 29, 2023
Super great team!! Fabiana Vargas was super sweet with me and helped me answering all my questions, best customer service!.
Jose Colmenarez
Oct 29, 2023
Fabiana, the leasing agent at Cortland Lake Lotus, possesses a warm and welcoming demeanor. Her friendly and approachable nature made the leasing process a breeze. Highly recommend her services.
Oct 29, 2023
Apartment Guide
Super great team!! Fabiana Vargas was super sweet with me and helped me answering all my questions, best customer service!.
Oct 29, 2023
Apartment Guide
Alejandro Parra hombre trabajador honesto responsable y puntual ran sus labores felicidades sigue así siempre
Daniela Andrea Fernandez
Oct 28, 2023
Nice place to live. They organize events to integrate the community. The staff is very helpful, in special Miss Patricia and Mr. Alejandro.
Fam Pajares Bustinza
Oct 26, 2023
Great place to live. Management always on top of our request. Special thanks Alejandro maintenance tech.
Fer Paj Sai
Oct 24, 2023
I am very grateful for the work and kindness of Mr. Alejandro
Myrian Guedez
Oct 24, 2023
Alejandro Parra un excelente trabajador .. preocupado … responsable y siempre puntual en sus actividades laborales … felicidades nunca cambie
Adriana Colmenares
Oct 24, 2023
Alejandro, I appreciate your effective collaboration for responding quickly to your request
Miguel Parra
Oct 23, 2023
I’ve been at Cortland for 2 years now and am having a fantastic experience living in this apartment complex, and I want to give a special shoutout to Alejandro for his outstanding maintenance work. Alejandro's dedication and attention to detail ensured that any issues were promptly addressed, making our living experience smooth and worry-free. His professionalism and friendly demeanor were truly appreciated, and I can't thank him enough for his hard work in maintaining this wonderful community. Thank you for everything!
Joe Robertson
Oct 22, 2023
Gracias Carlos por el excellent experience haciendo el tour en la communidad. Great property, clean and organized.
jesus rodriguez
Oct 20, 2023
Alejandro excellent person
Mary Colmenarez
Oct 13, 2023
El muy buen servicio de sus empleados , la limpieza y la belleza de sus complejos , la excelentes condiciones para vivir .
Alberto Alonso
Oct 10, 2023
Fabiana at Cortland Lake Lotus Apartments is exceptional, offering outstanding service, professionalism, and a warm demeanor. Highly recommended!
Oct 10, 2023
Apartment Guide
Me a ayuda, una excelente persona es muy servicial . Siempre está dispuesto. Es un empleado muy humilde. Aún en sus días libre ayuda las personas en la piscina Reynaldo Mendez
Giipsy Avenger
Oct 10, 2023
Quiero agradecer públicamente al Sr. Méndez por su amabilidad, su gentileza y deseo genuino por ayudarnos. ¡Excelente servicio! El Sr. Méndez es el empleado que toda compañía anhela tener pues con su ejemplar servicio hace que querramos regresar.
Jackie Reyes
Oct 10, 2023
Excelente servicio tanto por su profesionalismo como su atención, en especial al Sr. Mendez.
Nicole Ramos
Oct 10, 2023
Excelente servicio el Sr. Mendez muy atento y muy profesional en su trabajo.
Caridad Bones
Oct 10, 2023
Excelente comunidad y su personal Espectacular!!! Muy Agradecido del Sr Mendez que nos ayudo con el aire muy amable y diligente,Exito siempre y pido por mas personas como el SR Mendez 5 ⭐️
Retro Gaming Lab usa
Oct 10, 2023
Excelente el lugar ,muy buen trato
Nancy Vazquez
Oct 10, 2023
Patricia J. at Cortland Lake Lotus was exceptionally patient and helpful. She worked with me on a transfer to another Cortland property and responded to my questions and concerns in a timely manner. She went above and beyond to make my transition less stressful. A+ in my book. This staff is what keeps me at Cortland properties. They actually care and show it.
Oct 9, 2023
Apartments.com
Patricia J at Cortland Lake Lotus went above and beyond when assisting me with a stressful move. Her and her team are exceptional! I highly recommended that you check out Lake Lotus
Chris Andrews
Oct 8, 2023
Patricia J. at Cortland Lake Lotus was exceptionally patient and helpful. She worked with me on a transfer to another Cortland property and responded to my questions and concerns in a timely manner. She went above and beyond to make my transition less stressful. A+ in my book.
Chris Andrews
Oct 8, 2023
Fabiana Vargas at Cortland Lake Lotus is not just great with people; she's paws-itively amazing with our furry friends too! Every time she sees our pets, there's an extra dose of happiness. Her warm welcome for them shows her genuine care. Fabiana truly makes our pets feel like part of the community! 🐾😄
Iamugly_64 60fps
Oct 7, 2023
Fabiana was such a great helper she told me everything I need to know she’s also really sweet and such a great listener I would really recommend going up to her if you need help
Barbara Sanchez
Oct 7, 2023
Fabiana Vargas responsiveness and professionalism were truly commendable. She addressed our issue promptly and with a high level of expertise. Fabiana's dedication to resident satisfaction is evident, and we greatly appreciate her assistance. She is an asset to the Cortland team, and we highly recommend her services to others.
reed wallick
Oct 4, 2023
Maintenance has been great since living at the property. Move in process was a breeze , the maintenance manager, worked with us to get our apartment looking exactly how we wanted it. Front office staff is also incredibly receptive and helpful. Beautiful and very well managed property.
Sep 21, 2023
Apartment Guide
Great leasing experience and super happy with the property!
Jeff Donahue
Sep 1, 2023
My tour at Cortland was very pleasant. Fabiana was helpful and so kind she went through the amenities of the apartment as well as the complexes. Definitely one of my top choices.
Jennifer Nazario
Aug 19, 2023
My first impression was Amazing!!! Samantha Santos made me feel welcome was so nice of her to offer me something to drink even “Ice cream “ that was a plus 🙂. Beautiful community very nice and clean and peaceful environment, I will definitely visit again.
Lian Rosario Santos
Aug 12, 2023
Absolutely love it! Been here for 3 years and will be extending my lease this year! Staff and community is amazing!
Mike Urrego
Aug 11, 2023
Very friendly and the staff is very helpful
Kristine Logan
Aug 11, 2023
Me encantan estos apartamentos vivo hace 4 años aquí y amo el lugar, sus espacios al aire libre, su gimnasio, su equipo de mantenimiento es lo máximo y lo mantiene lindo y agradable
Valeska Karina Gómez Rodriguez
Aug 9, 2023
I absolutely love Cortland Lake Lotus. Had an amazing experience touring the community with Carlos. Beautiful pool, gym is huge. Great office team.
Aug 9, 2023
Rent
Excellent community great customer service the staff is very responsive and location is great we moved here due to the school distric
Aug 9, 2023
Rent
Went to check out the apartments and i enjoyed how i was greeted and how welcoming it felt. I liked how everything looked clean . LOVED the details and the garden tub . The staff we very friendly and knowledgeable . Top of my list!
Aug 9, 2023
Rent
Samantha was absolutely amazing in showing us this property. The time and effort she took in showing us this property we were just amazed. The small hidden gems and showing us all the amenities available upon love in was to die for. Best customer service I have ever experienced and can’t wait for the opportunity to move in
lynncmg_
Aug 8, 2023
My neighbors are very friendly, the exterior from front to back are very clean even the trash area, it was not like that in the past. There is a much more improvement. I knew this complex since 2012, there is, in overall, a very much more improvement.
Verified Resident 1167413
Aug 7, 2023
Apartment Ratings
The staff is very friendly, apartments are nice and the maintenance crew is quick on service request!
Destiny Montes
Aug 5, 2023
Beautiful apartments, comfortable and safe, and a great office staff that helps whenever needed!
Andrea Salvadore
Aug 4, 2023
The office staff is nothing like I’ve ever seen before! Nice, courteous and helpful. Beautiful apartments as well, I feel right at home!
Andrea Salvadore
Aug 4, 2023
Our experience was excellent! Samantha Santos made the whole process very easy and helped us and explained the whole process step by step. I love this place 💯recommend Cortland lake lotus
carlos rosario
Jul 27, 2023
The apartments are really beautiful. Ángel Miguel the maintenance guy is a nice and good worker.
Monica Rodriguez D'leon
Jul 25, 2023
Awesome service. Fabiana Vargas did a great job. She showed me the place around, the leasing terms, and her behavior was very professional and honest.
Eduardo Morillo
Jul 24, 2023
A very great tour, the apartments look wonderful and the amenities are a great bonus. Fabiana Ramirez had such a great energy and helped explain much of the costs, availabilities, and options regarding the multiple apartment plans. It really does make you feel good about doing a tour. Whether we choose to live here or not, the initial experience was fantastic, so definite thanks again to Fabiana.
Joel Velasquez
Jul 22, 2023
Everyone is amazing from the main office to the maintenance team. Everyone is amazing and friendly
Jennifer Martinez
Jul 20, 2023
Well.. our time here is coming to an end. The service has been amazing - Andrea with assisting with the move in and Patricia assisting with the move out process have been great! This has been our home since we’ve moved to Florida in 2019 and we wouldn’t have had it any other way. The apartment itself is nice, the area is great, and the service is fantastic! Maintenance is TOP TIER!!! The best maintenance crew around!!! You’ll see them all throughout the day around the community keeping it running and they never fail to wave and say hey. We brag about these guys to our friends alllllll the time!!! Thank you guys for everything!
Samantha Armijo
Jul 19, 2023
Management Staff and Maintenance crew are always helpful. Sent from a resident who has renewed her stay for 3 years.
Carol Kammer
Jul 17, 2023
This is beautiful place to live in and the ladies in the office are wonderful and really helpful the maintenance people are always there to help and really active. I recommend you to give them a visit or call .
Bárbara Vargas
Jul 14, 2023
Loving my apartment at this community ! Best thing that I love is that it is SMOKE FREE ! Patricia is amazing with the events and the staff is great.Everything in the apt is up yo date with the stainless steel appliances and washer and dryer(YESSS) . Loving the resident events , best part they always have great food, prizes and even food trucks. The staff is always friendly and helpful. Thank you for making this transition so easy and simple . 5 stars all.around!
Jul 14, 2023
Apartments.com
Angel Laureano a really efficient worker, professional and really good refrigerator technician
Jedziel Laureano
Jul 14, 2023
Great community thank you Carlos for the great experience.
Bryan Caballero
Jul 14, 2023
Angel, the AC technician, did a fantastic job. He was polite and explained everything he did.
Gabriel Laureano
Jul 14, 2023
fabiana Vargas have provided us a great customer service that reflect the values of the company, the office team is amazing and the maintenance team keeps everything in really good conditions and provide a quick response
Ashley Vargas
Jul 14, 2023
Great community!!! the office team have been helpful and provided me with a great customer service. The maintenance team is always there to help everyone and attend the emergencies. Nice community to live in and have a place to call home!
Fabiana Ramirez
Jul 14, 2023
Alejandro Parra excellent worker very responsible collaborator
Adriana Maria Colmenarez Guedez
Jul 13, 2023
Maintenance supervisor and staff are great!! Very helpful
Niqua Niqua
Jul 13, 2023
Alejandro Parra, excellent worker, responsible and good jobs
ariel de jesus
Jul 13, 2023
Alejandro did a phenomenal job in fixing every maintenance problem in the apartment. He did a great and quick job.
Pierre Dorsainvil
Jun 28, 2023
It’s been great and highly enjoyable. I love where it’s located if I hav an issue they are so quick on helping out. I love how this place feels so safe and at home I feel. So welcoming by the staff and friendly neighbors.
Verified Resident 1153226
Jun 24, 2023
Apartment Ratings
One of the best apartment leasing experiences I’ve ever had! The maintenance workers deserve more than 5 stars, never had to wait more than an hour for ANY maintenance requests. I’ve leased apartments in a few different states and this was hands down the best property I’ve leased from! Thank you Cortland Lake Lotus!
sydney narveson
Jun 23, 2023
Alejandro is a top notch maintenance person. Whenever we need something fixed, he is super prompt about it. He is also very kind and nice!
Casey Leigh
Jun 15, 2023
My experience in Cortland Lake Lotus has been AMAZING! I love that there’s a sense of community. First and foremost, REYNALDO MÉNDEZ has always gone above and beyond. Anything that he does, he puts his max effort to do it. He gets the job done in an excellent matter. Secondly, CARLOS COLÓN goes out of his way to try and help in any way possible. His energy is great and he represents the office in a leading way. Last but not least, PATRICIA JIMÉNEZ, has been taking care of the community. I’ve been participating in her initiatives for the residents. I love that many people are coming and you really get to know your neighbors. I feel blessed to be living here and hopeful to keep doing so.
Natalia Morales
Jun 14, 2023
I’ve been living in Cortland Lake Lotus for 5 months now. I love living here, and how Patricia and the crew, CARLOS, organize activities for the residents. They’re really welcoming and friendly. They’re always on point!!! Thank you so much for this activity. It helps us get to know our neighbors. Update: They have an amazing maintenance team! Props to Reynaldo for being always on point and very diligent! Thank you so much!!!!
Natalia Morales
Jun 12, 2023
Great and friendly service !! Highly recommend 😁
Jennifer Bowen
Jun 9, 2023
Kind and very helpful.
Arthur Haanyanga
Jun 7, 2023
Alejandro is soo good. He helped to find my thing, thank you so mich
Jasim’s Toys
Jun 7, 2023
Carlos has been amazing from the first start that I have met him , and Samantha always stay in contact with me. I had a problem that needed to be fixed, and the next morning maintenance were knocking at my door. Carlos , thank you so much for making this experience so far stress-free for me. I have fell in love with my new place!
NiyaNailPage _
Jun 5, 2023
I was so pleased with the customer service I received today. I was treated so well and am so thankful.
Dana Smolder
Jun 2, 2023
This is a place that I call home. I would just like other people to take care of their trash and when they’re out walking your animals, please clean up after them so this can be home for everybody.🙏❤️
Maria Aguiniga
Jun 1, 2023
I've been living here for almost 5 years now. Their maintenance team is very good. Not only are they good at their job. They're kind friendly & respectful all the time. Their willingness to go out of their way to make sure everything is fine is simple shocking. It's hard to find really good customer service these day. I'm truly thankful 😊
Patricia
Jun 1, 2023
Samantha in the leasing office was super informative/helpful! I did a tour with her today and she provided a great experience for me!
Casey Carlin
May 25, 2023
I have been a resident at Cortland for a year now. The property is well-managed and maintained and the staff is amazing. They actually care. Tatiana and Samantha are always available to speak to me and answer any of my questions. They go above and beyond to make my experience a good one. Samantha has even assisted me at multiple Cortland properties in central Florida. I highly recommend Cortland if you are looking for a nice, safe, family-friendly environment.
Chris Andrews
May 23, 2023
siempre Agradecido por el departamento de Mantenimiento en Especial a Mr, Diriel que siempre esta presente para dar soluciones a nuestros problemas de Reparaciones en el Departamento. siempre Agradecido.
Richard Alarcon
May 18, 2023
Amazing working on repainting the tub!
Gregory Henderson
May 11, 2023
Beautiful and well taken care place. Management amazing. Patricia Jimenes is an amazing manager who is always willing to help and answer questions
Betzaida Green
May 6, 2023
I love living here. The customer service is great. Maintenance is excellent. A quiet and safe place to reside. The grounds are kept very nice.
Veronica Wise
May 4, 2023
I’ve been living in Cortland Lake Lotus for 5 months now. I love living here, and how Patricia and the crew, CARLOS, organize activities for the residents. They’re really welcoming and friendly. They’re always on point!!! Thank you so much for this activity. It helps us get to know our neighbors.
Natalia Paola
Apr 21, 2023
I’ve been living in Cortland Lake Lotus for 5 months now. I love living here, and how Patricia and the crew, CARLOS, organize activities for the residents. They’re really welcoming and friendly. They’re always on point!!! Thank you so much for this activity. It helps us get to know our neighbors.
Natalia Morales
Apr 21, 2023
I am moving to Florida for a job i had recently accepted and Cortland made getting housing so easier! Shout out to Samantha for being so helpful and answering all of the questions I had!
Apr 20, 2023
Apartments.com
Paso por aquí para agradecer al departamento de mantenimiento de Cortland Lake Lotus en especial a Alejandro por su pronta respuesta y amabilidad al momento de atender cada una de las reparaciones en mi apartamento. Muchas gracias!!!!
Samuel Yanez
Apr 20, 2023
El equipo de mantenimiento de la urbanización es excelente, realmente hacen q nuestra comunidad se mantenga bella y nuestros apartamentos al día, el equipo del sr. Alejandro y el sr. Reynaldo lo máximo, sin menospreciar el de los demás, pero con ellos me siento súper satisfecha, gracias son lo máximo se merecen no 5 estrellas sino 10 estrellas…. Gracias ⭐️⭐️⭐️⭐️
Valeska Karina Gomez Rodriguez
Apr 20, 2023
It’s nice. I appreciate a good sense of community, the neighbors are all nice and don’t cause any problems. I like that there are events that happen every week so that people can get involved in their community
Verified Resident 1132839
Apr 19, 2023
Apartment Ratings
The well-manicured grounds of this community offer breathtaking views of the surrounding landscape, and the spacious apartments are expertly designed with an eye for functionality and style. But what sets this apartment complex apart is the phenomenal service provided by the highly attentive and professional staff. The staff at Cortland Lake Lotus are friendly, knowledgeable, and always willing to help residents out. Their dedication to the residents' satisfaction is evident in everything they do, and they are always available to assist with any problems that arise. The maintenance team is quick to rectify any issues and ensures that the property is always in top-notch condition, and the leasing team is equally attentive, taking the time to provide helpful information Cortland Lake Lotus is an exceptional luxury apartment complex that offers unmatched comfort, style, and convenience. And a huge part of that is thanks to the devoted staff, committed to providing the residents with an unparalleled level of serv
Melanie Vancleave
Apr 19, 2023
Patricia was our Host and I just have to say that she is absolutely AMAZING!!! She put everything together for this wine event and I love it!!! Hopefully we will have more events like this!!! Thank you so much!
Rosmina Chirinos
Apr 19, 2023
Patricia helped me with all the questions i had,Great service!
Jariel Gonzalez
Apr 19, 2023
Didier (Maintenance Supervisor). He does such a great job. Very hard working, a true leader for his team. Very happy he is at Courtland Lake Lotus!
Cheryl Chase
Apr 19, 2023
Gracias por todo Patricia excelente servicio 👍🏽👍🏽
Miguel Garcia
Apr 19, 2023
I can’t say enough how much I’m enjoying my new home at Cortland just a short distance from where I work and play. I feel like I'm living at a resort - the amenities are amazing! Perfect location with great access to all you could need for excellent restaurants and shopping destinations. Very safe and secure place to live, with professionals looking after it. Kudos to Patricia, who has been professional and courteous and made my move-in seemless. You do get what you pay for - here the best of everything.
Billy Jay
Apr 19, 2023
Excelente servicio del personal de mantenimiento..excelente trabajo Reynaldo Mendez siempre siendo amable y consiguiendo satisfacer al residente
Yesenia Reynaldo
Apr 19, 2023
I’ve had a wonderful experience with Cortland Lake Lotus. In particular, Samantha has been an absolute dream to work with. She was able to get us quickly approved for the apartment and has been super responsive with answering all of my questions and concerns. Moving from out of state can be a struggle but she is making the process smooth 😊 highly recommend!
Jade
Apr 19, 2023
Tremendo servicio técnico del Reynaldo Mendez gracias por ser tan servicial y amable por su desempeño en lograr resolver con mi problema de a/c
Prieta Sanchez
Apr 19, 2023
My husband and I walked in here to see apt and Samantha showed us apt and gave us detailed information overall. She helped us all the way the process from application to move-in. We love it here so far! She answered all questions and concern.
Hye Jeong Kim
Apr 19, 2023
Excelente y recomendado lugar de vivienda el servicio de mantenimiento es excelente Gracias Reynaldo Mendez por su gran servicio
Rodrigo Clemente
Apr 19, 2023
Good place to live in, staff are very professional, very kind, helpful . This property is very nice and clean and the maintenance team with Didier are very easy to deal with.
sandro moreira
Apr 19, 2023
Best service received was from Mr. Reynaldo Méndez, hardworking and always willing to help others at all times. Thank you!
Keyshaliz Coreano
Apr 19, 2023
Alejandro was great, the team is always very professional!
Alex Romero
Apr 19, 2023
I want to thanks the maintenance team specially to Reynaldo Mendez, he went above and beyond when my apartment A/C broke down in the hottest day of the month. The a/c repairs took a couple of days to get done but Reynaldo was able to find a portable A/C for me that works wonder until A/c was fixed. Thank you for all you do!
Yann Manuel
Apr 19, 2023
El lugar es excelente. La Sra. Patricia Jimenez es excelente! Muy cortés y amable. Su ayuda y orientación demuestra su conocimiento en el área de alquileres y fue de gran ayuda para poder alquilar. Mil gracias Patricia por su asistencia y cooperación.
grace cedeno
Apr 19, 2023
Excellent and profesional service from Mr. Reynaldo Méndez. Spanish/English 5 star service 👍🏼
Nivek Torres Hall
Apr 19, 2023
I HIGHLY RECOMMEND MOVING HERE. Ms. Samantha LaClair does all that she can to help me out. She goes above and beyond, she's always smiling and i feel really happy when I walk through those office doors. Rather than other apartments I lived in. I didn't feel welcome. So thank you for being so kind and for helping me think things through☺️ Also it is really comfortable here🔥
Orlando Fl
Apr 19, 2023
Quiero felicitar al sr .Reynaldo Mendez por su excelente servicio y amabilidad
Figueroa Perez Carme
Apr 19, 2023
I’ve just been accepted into the community thanks to the love lady Samantha, she’s very sweet and funny but also helps to her best ability with getting approved to get a chance at living in the lovely community.. Thank You Samantha & the whole Cortland Staff.
Throdore Wallace
Apr 19, 2023
Clean, friendly amazing maintenance job done by Didier Obando very professional
Adriana Delgado
Apr 19, 2023
Samantha was awesome thank you so much
Richard Garcia
Apr 19, 2023
I have a job coming up that requires me to move to Florida. Samantha at Cortland made the moving process so much easier by helping me into an apartment. She was wonderful at answering questions and very personable!
Kevin Ireland
Apr 19, 2023
Wonderful community all around! The property is clean and neatly kept, certainly looks astonishing! The staff are friendly, helpful, and what’s more, very respectful! Maintenance calls are quickly addressed, with a great deal of expertise and professionalism. Notably, I was very pleased with the outstanding services I received from the maintenance supervisor, Mr. Didier; he was kind, very well mannered, and promptly assisted me with my maintenance concerns/issues. He is a great asset to the maintenance operations of the property, and active customer support. Without a doubt, this is a 5-star residential community. Very pleased! Highly recommend!
MOE 112
Apr 19, 2023
Muy satisfecha con el técnico y sus servicios que son excelente una persona muy responsable y dedicado con su trabajo lo recomiendo al 100% Técnico Reynaldo
Jeydaliz Mendez
Apr 19, 2023
De los mejores lugares para vivir, buen servicio, buen trato y el personal de mantenimiento excelentes todo pero siempre se destaca uno por su amabilidad, personalidad y sobre todo su excelente trabajo y conocimiento de su posición.
jedryk mendez
Apr 19, 2023
Agradezco al Equipo de mantenimiento por su excelente trabajo en especial a Reynaldo Mendez por su desempeño y excelente servicio al residente
Morena Sanchez
Apr 19, 2023
Samantha was very knowledgeable about the Cortland Lotus apartments. Extremely kind and polite, I myself would like to thank her for the experience through home search.
Johnny Upshaw
Apr 19, 2023
Didier the maintenance worker was amazing! Very respectful and fixed the problem I was having very quick. He is very knowledgeable and professional.
Beatriz Zapata
Apr 19, 2023
Llevo 5 años viviendo aquí y me gusta mucho la propiedad , buena ubicación, y cada vez que necesito alguna reparación en mi apt son rápidos y organizados gracias Angel Laureano de Mantenimiento por siempre ayudar con la rapidez y buen trabajo
glizandra suazo
Apr 19, 2023
Good morning, I had a great experience with the maintenance crew at this property, specifically with Didier Obando. Mr. Obando is very courteous, professional and dedicated to his job. He is a Great asset to Cortland Lake!
Lina Bedoya
Apr 19, 2023
Alejandro excelente trabajador y súper amable
LISBETH CAROLINA MENDEZ ESPINOZA
Apr 19, 2023
Nothing but great service from the team all around. Didier was excellent and detailed on solving the problem.
Family M
Apr 19, 2023
If you have a problem in the Apartment, don't worry, Alejandro solves it quickly and effectively, a great worker and professionalism, very responsible, collaborative and above all respectful, he is an excellent person and worker. It is wonderful to know that we have a worker like him.
Enorlando Com
Apr 19, 2023
Alejandro is good
Kendrick Murry
Apr 19, 2023
Alejandro excellent person and responsible in his work
Mary Colmenarez
Apr 19, 2023
Good workers
rigoberto santos
Apr 18, 2023
Alejandro is efficient
Adriana Colmenares
Apr 18, 2023
Alejandro es muy servicial y atento
Nohelia Goncalves
Apr 18, 2023
Alejandro Es un excelente trabajar súper colaborador!
leonardo de sousa
Apr 18, 2023
we did a lot of shopping around for a new place, lake lotus definitely stood out as the best bang for our buck if you will. Even though I was being extremely scrutinous and had unlimited questions about every little thing in the place to make sure it was the perfect fit for us, Samantha was amazing at answering all those questions, finding out information that wasn't readily available for me, working with our schedule and even staying late a little bit to make sure that we were able to pick up our keys to work with my work schedule. by far out of all the leasing agents that I've worked with in the last few weeks she definitely stood out as one of the best, highly recommend the property.
Jenkins Beau
Apr 18, 2023
Very responsive. I came in and spoke with Patricia Jimenez. She greeted me with a smile and helped me with my request. The atmosphere was welcoming.
Kym Heart
Apr 18, 2023
The staff is amazing and friendly.
Jennifer Martinez
Apr 18, 2023
Patricia Jimenez is the reason for my 5 stars, if I could give 10 stars, Patricia would get 20! I have never meet a more wonderful human being, if you're looking for a community that listens, that wants to make your experience here Peaceful and Enjoyable, look no further, with a management team like Mrs. Jimenez's, it's been an amazing time calling Cortland Lotus our Home. Thank You Patricia
Rafael Farrelly
Apr 18, 2023
Patricia was very helpful and knowledgeable about the community. Patricia made my visit the best .
Damaris Soto
Apr 18, 2023
Cortland lake lotus es una comunidad Hermosaaa saludos a la manager Tatiana
jorge enrique Delgado
Apr 18, 2023
Carlos el mejor leasing
Ricardo Uribe
Apr 18, 2023
Carlos is they Best. Thank You
daniel torrealba
Apr 18, 2023
Ronny is the best! He is always helpful and has a smile on his face. We love him!!! Patricia is always happy to help thabk you for being so kind
Patricia Batun
Apr 18, 2023
Ronny is one of the best employees Cortland has! We love him and Cortland is very lucky to have him. Patricia es muy amabale y servicial
Elena Martinez
Apr 18, 2023
Thank you for being courteous and respectful to my family
Michael Cruickshank
Apr 5, 2023
Carlos C gave an amazing tour! The apartments and amenities are perfect for what I’m looking for.
Sofia Clark
Apr 1, 2023
I talked to Patricia and she was very friendly and informative about the leasing options. The property itself looked well kept, offered nice amenities, and seemed like a nice community. I would definitely recommend this apartment to someone trying to move to the Altamonte Springs area.
Chris R.
Mar 25, 2023
Gracias a Patricia por Tu buen servicio y Amabilidad.
Jesus Radames
Mar 23, 2023
Beautiful property and excellent service. Totally recommend. Thank you Patricia for your impeccable service! 5 out of 5
Elianel Ruiz Rivera
Mar 23, 2023
La gente muy amable Yo tuve hablé con una chica Patricia una mujer muy amable explica magnífico siempre con una sonrisa dando una información muy clara Me gusto mucho
Elsa Maria Sierra Pedraza
Mar 23, 2023
Carlos gracias por la orientación y aclarar todas mis dudas. Excelente servicio
Hector Ramirez
Mar 21, 2023
Great updated units and Friendly staff. Carlos was amazing, he went above and beyond!!
Chelly Anne
Mar 21, 2023
Beautiful community, apartments look amazing! Loved the stainless steel appliances, led lights in the kitchen. Did my tour with Carlos was always with a smile and very helpful.
Lianys Ruiz
Mar 21, 2023
Carlos went above and beyond during my tour. Super helpful and informative. Great community and amenities. Definitely recommend Cortland Lake Lotus. 👍🏼
Chavez Nashaly
Mar 21, 2023
Excelente Carlos gracias por las atenciones y el servicio que brinda! Me encanto el trato!
Alexandra Hernández Flores
Mar 21, 2023
Beautiful property. Thank you Carlos for making me feel at home during this tour at the community.
Jaylisse Carmenatty
Mar 21, 2023
Gracias Carlos por tu excelente servicio! Eres muy amable, me encanto la comunidad! Recomendada!!!
Alexandra Hernández Flores
Mar 21, 2023
Thank you Carlos for the great service and answering all questions. Beautiful community.
Carliitoz Morales
Mar 21, 2023
Me encanto la comunidad, gracias a Carlos por el tour y por brindarme toda la información que necesitaba.
Gabriela Rodriguez
Mar 21, 2023