Been living at the apartment complex for a couple of weeks, I love it. Maintenance is so quick to fix everything. Everyone is so helpful, especially Nahiomy!
Elizabeth Duprey
Nov 1, 2026
Nahiomy was exceptional. She took the time to explain the entire leasing process from A to Z in great detail. We knew what to expect and when to expect it. If you like loud, boisterous communities, Cortland Lake Lotus is not for you. This is the most serene, quiet and peaceful community I've ever lived in. It is surrounded by trees and nature. Nahiomy is 5 stars all the way! Highly recommend.
Kenneth Habben
Oct 27, 2026
Nahiomy was wonderful during my tour and move in process, as well as Anthony! Both parties answered all of my questions and were super friendly. When I went to tour my place, there was an issue with the lock, so upon move in Nahiomy personally went with my to my apartment to confirm that the issue had been fixed. Of all the places I toured, this one was so nice. You walk in and the kitchen is beautifully modern. It’s spacious, and the proximity to stores and I4 is great. Great location, no issues with neighbors, maintenance came very fast to fix a few issues I had, and staff seems genuinely excited to have you there. I would recommend this apartment to anyone looking for somewhere that feels clean and updated.
Lieutenant Jinx
Oct 22, 2026
Excelente atención, con mucha disposición para ayudarnos, gran personal.
saul valencia amaya
Oct 16, 2026
Nahiomy was so kind and understanding. She met all our needs and was able to accommodate us with an unexpected concern at move in. She made move in go so smoothly and I am very grateful for her hard work!
Erika Lane
Oct 9, 2026
This place is awesome. Anthony in the front office is amazing. I'm the happiest I've ever been in my life living here. Update: I received no incentive for my review. My review is based in my experiences here. I already miss this place and the staff. Maintenance helped me move my spouses wheelchair when I had to get it up 3 flights of stairs after he was hit by a car. If I had a concern about animal waste, they swiftly took care of it, or if the AC needed work, or anything else, it was handled promptly. All I had to do was ask in the App. Super easy. They helped me start my car after I thought I could change a car battery with no experience😅. They DO enforce the no drug/smoking policy, but logically, you need proof of the person actually breaking the rules to provide to the office. Big black ants are a problem in rainy season, and they helped me with that, but I also got Terro on hand to send those ants to oblivion, which WORKS! Regular pest control services should be utilized, and a request can easily be en
P M
Oct 6, 2026
I originally left a positive review because I had a good experience during my first two years here. However, over the past six months, my experience has changed. The property itself is nice, but the main issue is that some residents do not follow the community rules, and it seems very difficult to consistently enforce those rules. Repeated issues caused by neighbors can make the living experience frustrating, especially when they continue over time.
Gustavo
Sep 29, 2026
Naomi has been a HUGE help during my move in process and I couldn’t be more grateful!!!
Daniela Celis
Sep 25, 2026
Anthony at the front is a complete angel! Just moved in a few weeks ago and happy to have cortland to call home. And thank you for the speedy service on maintenance guys! UPDATE: These people are saviors! Alejandro and Nahiomy coordinated a giant spider removal for me on my patio. I live in a unit which backs up against the woods so bugs and wildlife is to be expected however this one, I had to call in reinforcements for. And these two saved my life. Thank you both so much!
Danielle Torres
Sep 3, 2026
Gracias por la ayuda en el día de hoy Nahiomy se lo agradezco
Marisleydi Pena
Sep 1, 2026