This property is great location is phenomenal across from the college
Apr 10, 2024
I went to view an apparent and was in shock of how clean the community is!! The apartments, pool area, and gym are very beautiful and look put together.
Apr 10, 2024
Apartments.com
I went to view an apparent and was in shock of how clean the community is!! The apartments, pool area, and gym are very beautiful and look put together.
Apr 10, 2024
This property is great location is phenomenal across from the college
Apr 10, 2024
Apartments.com
Beautiful community
Genesis
Apr 9, 2024
I had to terminate my lease early, needed a few questions answered about it and called a few times but no one at the time answered. Very shortly after I called though I got a call back from Carlos. He was able to answer all of my questions with ease and the one question he didn’t know the answer to, he double checked with his manager and promptly called me back to make sure my question was answered. Thank you Carlos for making the process easy for me!
ShaXdow5
Mar 30, 2024
Fabiana has been amazing with helping me get my mother moved into her new apartment. The other staff was very helpful as well. Thanks so much
Becky McCrea
Mar 11, 2024
My husband and I just moved into the Holderness model. We love how spacious this one bedroom layout is! Cortland Lake Lotus has an amazing administrative team that was a great support during the moving process😊.
Abigail Bergdolt
Mar 4, 2024
Cortland Lake Lotus is a friendly community where the staff is pleasant, hard-working, a clean community and the technical staff acts quickly in emergency situations and problems that you may have in your apartment, it is smoke-free
Feb 24, 2024
Apartments.com
Cortland Lake Lotus is a friendly community where the staff is pleasant, hard-working, a clean community and the technical staff acts quickly in emergency situations and problems that you may have in your apartment, it is smoke-free
Feb 24, 2024
Andres and the rest of the staff was very helpful. I had a lot of questions needed a lot of help dealing with the app. They are very professional great customer service and the response time was number 1 Beautiful Pl..
Feb 23, 2024
Apartments.com
Andres and the rest of the staff was very helpful. I had a lot of questions needed a lot of help dealing with the app. They are very professional great customer service and the response time was number 1 Beautiful Pl..
Feb 23, 2024
Patricia was great assisting us on our transfer to a larger unit!
Corey Brooks
Jan 22, 2024
Fabiana fue la mejor de todo el lugar, hizo la experiencia muy agradable y ha sido muy atenta durante todo el proceso! No duden en preguntar por ella en cuanto lleguen al lugar!
Genesis Rivero
Jan 20, 2024
Great leasing experience, our move in with our leasing agent was great and they have been working hard on anything we need for our home. Thank you Cortland!
Jan 19, 2024
Apartment Guide
Carlos was very helpful and patient and was able to answer all my questions.
kayla balcacer
Jan 17, 2024
What a great overall experience it was to work with Fabiana to find the perfect apartment home for me. She was kind and patient. She also got back with me in a timely manner when I had any questions or concerns.
Shanetta
Jan 17, 2024
Fabiana gave us the rundown for the apartment complex during our tour and was super helpful and sweet! Her energy was immaculate and really sold us. An amazing way to start the tour! Thank you queen 👑
cooper
Jan 13, 2024
Andres is 10/10, absolute best. beyond helpful and accommodating!
Skylar G
Jan 13, 2024
Great experience and process. They were very organized and technologically savvy which made the process so easy. Thank you Andres for providing stellar service.
Kristie Ortiz
Jan 12, 2024
Outstanding staff, I am always going on business assignments, traveling throughout North America, and many times they have held my package until I return. The maintenance team is always fast If you want great service, I recommend moving here and also the staff is very nice and respectful to the patrons that live here
Jan 10, 2024
Apartments.com
Andres was super helpful and answered every question i had. Cannot wait to move in!
cory klatt
Jan 8, 2024
We’ve lived here for over a year and a half and absolutely love it! It’s very well-kept, great facilities, and the leasing office is always very helpful. Carlos recently helped us switch units and he was kind, knowledgeable, and eager to help.
Amariah Miller
Jan 8, 2024
Carlos is incredible! From giving me the grand tour to making my move in process smooth as butter! Don’t hesitate to tour Cortland lake lotus and make sure you ask for Carlos!!!
Kyle Gosnell
Jan 7, 2024
Amazing ⭐️⭐️⭐️⭐️⭐️
Katharine Dominguez
Jan 5, 2024
We’ve just moved in and the process has been great. We took a tour at the beginning of December with Fabiana and really loved the community. Communication, ease of applying has all been awesome!
Christina Swainson
Jan 5, 2024
Carlos was very professional. He took the time to show me various apartments and was very knowledgeable.
Mayra Monge
Jan 5, 2024
Fabiana Vargas fue muy amable y hizo que nuestra experiencia de mudanza fuera la mejor posible. Muy agradecida con el servicio provedo.
Jan 5, 2024
Apartment Guide
Carlos is the best! He is an exceptional leasing agent at Cortland Lake Lotus! Always informative, helpful and kind. Very professional. Thank you Carlos!
Alejandra Pacheco
Jan 4, 2024
fabiana Vargas have provided us a great customer service that reflect the values of the company, the office team is amazing and the maintenance team keeps everything in really good conditions and provide a quick response.
Ashley Vargas
Jan 4, 2024
Cortland Lake Lotus team is the best! Thank you for everything!
E Estrella
Jan 2, 2024
Andres was a great guide and the apartment looks amazing
Demetrius Paymayesh
Dec 30, 2023
Fabiana was very sweet and super kind when working with my fiancé and I getting our apartment. I've only been here for about a week or so, but everything has been very nice so far. It feels rather cozy and safe, which is extremely important to me. When I got the keys to my apartment and looked it over, it was in extremely good condition. It was cleaned very well with no damage. I enjoy the appliances, haven't ran into any issues so far. I'll update my review when I've been here a bit longer.
Bethany Mincey
Dec 28, 2023
This confidence and trust has been what I have craved for in an expert trader for years now and I am so happy to finally get all this from you Mrs Kelly Robert for you have proven all what I have heard about you is the true, by investing $1500 with Mrs Kelly Robert I made $15,100, it not the profit alone I am glad about but the instant withdrawal into my bank account, I am forever grateful and will tell the world about you, get in touch with her on Email: kellyrobert11009@gmail.com WhatsApp: +15034898512
Kamo Kamo
Dec 15, 2023
I love this community because the homes are in good condition. The community is quiet and safe. There are amenities including a large fitness center, 2 nice pools, and even cable is included for a great price. The people I encounter outside always greet me with a smile and hello. Overall, I feel at home here.
Verified Resident 1208324
Dec 14, 2023
Apartment Ratings
Patricia is the best, whenever i need help or ANYTHING she goes out of her way to make sure its done. Her communication is super clear & helpful!!
animeweirdo361
Dec 14, 2023
Carlos gave me excellent service he was very professional and knowledgeable he did a wonderful job
Jacob Scott
Dec 13, 2023
Alejandro has gone above and beyond. My wife and I have been here for about 72 hours maybe a little more, and he’s been very available for any little issues we had during move in. Superior service and he even showed up on Sunday morning! I mean, you can’t beat that as far as service goes. That’s commitment to your residents and that’s something I really appreciate. Thank you Alejandro.
Mike Webster
Nov 19, 2023
Muy buen trato en la oficina y muy bonito lugar y sobretodo Muy tranquilo para bibir
Yurisleysi Batista
Nov 12, 2023
Alejandro was fantastic doing the repairs to our AC. Great to have such an awesome person doing the maintenance for the community, he is A+++. 6 years living here and the repair team is the greatest by far and the community keeps getting better and better
William Andrade
Nov 4, 2023
Fantastic!
Cristina G Diez-Arguelles
Nov 3, 2023
Andres is great keep up the good work
Patricia Jimenez
Oct 31, 2023
El señor Alejandro Parra ! Es excelente en su trabajo !! Recomendado 100%
helena mercie
Oct 29, 2023
Super great team!! Fabiana Vargas was super sweet with me and helped me answering all my questions, best customer service!.
Jose Colmenarez
Oct 29, 2023
Fabiana Vargas, the leasing agent in Cortland, made our tour absolutely fantastic. Her knowledge of the area and enthusiasm were exceptional. She went above and beyond to ensure we had an awesome experience. I highly recommend her for anyone looking to explore Cortland!
Hannoy Ojeda
Oct 29, 2023
Alejandro has been a really good person, to be honest each time that I need something to be fixed he comes and helps me. I’m grateful to get this kind of worker here at Cortland!
Renshye
Oct 29, 2023
Our tour of Cortland with Fabiana Vargas was nothing short of amazing. Fabiana's friendly demeanor, in-depth knowledge, and passion for the area shone through, making our tour truly special. If you're in Cortland, don't miss the opportunity to tour with her – it's an unforgettable experience!
Hannoy Ojeda
Oct 29, 2023
Super great team!! Fabiana Vargas was super sweet with me and helped me answering all my questions, best customer service!.
Jose Colmenarez
Oct 29, 2023
Fabiana, the leasing agent at Cortland Lake Lotus, possesses a warm and welcoming demeanor. Her friendly and approachable nature made the leasing process a breeze. Highly recommend her services.
Oct 29, 2023
Apartment Guide
Super great team!! Fabiana Vargas was super sweet with me and helped me answering all my questions, best customer service!.
Oct 29, 2023
Apartment Guide
Alejandro Parra hombre trabajador honesto responsable y puntual ran sus labores felicidades sigue así siempre
Daniela Andrea Fernandez
Oct 28, 2023
Nice place to live. They organize events to integrate the community. The staff is very helpful, in special Miss Patricia and Mr. Alejandro.
Fam Pajares Bustinza
Oct 26, 2023
Great place to live. Management always on top of our request. Special thanks Alejandro maintenance tech.
Fer Paj Sai
Oct 24, 2023
I am very grateful for the work and kindness of Mr. Alejandro
Myrian Guedez
Oct 24, 2023
Alejandro Parra un excelente trabajador .. preocupado … responsable y siempre puntual en sus actividades laborales … felicidades nunca cambie
Adriana Colmenares
Oct 24, 2023
Alejandro, I appreciate your effective collaboration for responding quickly to your request
Miguel Parra
Oct 23, 2023
I’ve been at Cortland for 2 years now and am having a fantastic experience living in this apartment complex, and I want to give a special shoutout to Alejandro for his outstanding maintenance work. Alejandro's dedication and attention to detail ensured that any issues were promptly addressed, making our living experience smooth and worry-free. His professionalism and friendly demeanor were truly appreciated, and I can't thank him enough for his hard work in maintaining this wonderful community. Thank you for everything!
Joe Robertson
Oct 22, 2023
Gracias Carlos por el excellent experience haciendo el tour en la communidad. Great property, clean and organized.
jesus rodriguez
Oct 20, 2023
Alejandro excellent person
Mary Colmenarez
Oct 13, 2023
El muy buen servicio de sus empleados , la limpieza y la belleza de sus complejos , la excelentes condiciones para vivir .
Alberto Alonso
Oct 10, 2023
Fabiana at Cortland Lake Lotus Apartments is exceptional, offering outstanding service, professionalism, and a warm demeanor. Highly recommended!
Oct 10, 2023
Apartment Guide
Me a ayuda, una excelente persona es muy servicial . Siempre está dispuesto. Es un empleado muy humilde. Aún en sus días libre ayuda las personas en la piscina Reynaldo Mendez
Giipsy Avenger
Oct 10, 2023
Quiero agradecer públicamente al Sr. Méndez por su amabilidad, su gentileza y deseo genuino por ayudarnos. ¡Excelente servicio! El Sr. Méndez es el empleado que toda compañía anhela tener pues con su ejemplar servicio hace que querramos regresar.
Jackie Reyes
Oct 10, 2023
Excelente servicio tanto por su profesionalismo como su atención, en especial al Sr. Mendez.
Nicole Ramos
Oct 10, 2023
Excelente servicio el Sr. Mendez muy atento y muy profesional en su trabajo.
Caridad Bones
Oct 10, 2023
Excelente comunidad y su personal Espectacular!!! Muy Agradecido del Sr Mendez que nos ayudo con el aire muy amable y diligente,Exito siempre y pido por mas personas como el SR Mendez 5 ⭐️
Retro Gaming Lab usa
Oct 10, 2023
Excelente el lugar ,muy buen trato
Nancy Vazquez
Oct 10, 2023
Patricia J. at Cortland Lake Lotus was exceptionally patient and helpful. She worked with me on a transfer to another Cortland property and responded to my questions and concerns in a timely manner. She went above and beyond to make my transition less stressful. A+ in my book. This staff is what keeps me at Cortland properties. They actually care and show it.
Oct 9, 2023
Apartments.com
Patricia J at Cortland Lake Lotus went above and beyond when assisting me with a stressful move. Her and her team are exceptional! I highly recommended that you check out Lake Lotus
Chris Andrews
Oct 8, 2023
Patricia J. at Cortland Lake Lotus was exceptionally patient and helpful. She worked with me on a transfer to another Cortland property and responded to my questions and concerns in a timely manner. She went above and beyond to make my transition less stressful. A+ in my book.
Chris Andrews
Oct 8, 2023
Fabiana Vargas at Cortland Lake Lotus is not just great with people; she's paws-itively amazing with our furry friends too! Every time she sees our pets, there's an extra dose of happiness. Her warm welcome for them shows her genuine care. Fabiana truly makes our pets feel like part of the community! 🐾😄
Iamugly_64 60fps
Oct 7, 2023
Fabiana was such a great helper she told me everything I need to know she’s also really sweet and such a great listener I would really recommend going up to her if you need help
Barbara Sanchez
Oct 7, 2023
Fabiana Vargas responsiveness and professionalism were truly commendable. She addressed our issue promptly and with a high level of expertise. Fabiana's dedication to resident satisfaction is evident, and we greatly appreciate her assistance. She is an asset to the Cortland team, and we highly recommend her services to others.
reed wallick
Oct 4, 2023
Maintenance has been great since living at the property. Move in process was a breeze , the maintenance manager, worked with us to get our apartment looking exactly how we wanted it. Front office staff is also incredibly receptive and helpful. Beautiful and very well managed property.
Sep 21, 2023
Apartment Guide
Great leasing experience and super happy with the property!
Jeff Donahue
Sep 1, 2023
My tour at Cortland was very pleasant. Fabiana was helpful and so kind she went through the amenities of the apartment as well as the complexes. Definitely one of my top choices.
Jennifer Nazario
Aug 19, 2023
My first impression was Amazing!!! Samantha Santos made me feel welcome was so nice of her to offer me something to drink even “Ice cream “ that was a plus 🙂. Beautiful community very nice and clean and peaceful environment, I will definitely visit again.
Lian Rosario Santos
Aug 12, 2023
Absolutely love it! Been here for 3 years and will be extending my lease this year! Staff and community is amazing!
Mike Urrego
Aug 11, 2023
Very friendly and the staff is very helpful
Kristine Logan
Aug 11, 2023
Me encantan estos apartamentos vivo hace 4 años aquí y amo el lugar, sus espacios al aire libre, su gimnasio, su equipo de mantenimiento es lo máximo y lo mantiene lindo y agradable
Valeska Karina Gómez Rodriguez
Aug 9, 2023
I absolutely love Cortland Lake Lotus. Had an amazing experience touring the community with Carlos. Beautiful pool, gym is huge. Great office team.
Aug 9, 2023
Rent
Excellent community great customer service the staff is very responsive and location is great we moved here due to the school distric
Aug 9, 2023
Rent
Went to check out the apartments and i enjoyed how i was greeted and how welcoming it felt. I liked how everything looked clean . LOVED the details and the garden tub . The staff we very friendly and knowledgeable . Top of my list!
Aug 9, 2023
Rent
Samantha was absolutely amazing in showing us this property. The time and effort she took in showing us this property we were just amazed. The small hidden gems and showing us all the amenities available upon love in was to die for. Best customer service I have ever experienced and can’t wait for the opportunity to move in
lynncmg_
Aug 8, 2023
My neighbors are very friendly, the exterior from front to back are very clean even the trash area, it was not like that in the past. There is a much more improvement. I knew this complex since 2012, there is, in overall, a very much more improvement.
Verified Resident 1167413
Aug 7, 2023
Apartment Ratings
The staff is very friendly, apartments are nice and the maintenance crew is quick on service request!
Destiny Montes
Aug 5, 2023
Beautiful apartments, comfortable and safe, and a great office staff that helps whenever needed!
Andrea Salvadore
Aug 4, 2023
The office staff is nothing like I’ve ever seen before! Nice, courteous and helpful. Beautiful apartments as well, I feel right at home!
Andrea Salvadore
Aug 4, 2023
Our experience was excellent! Samantha Santos made the whole process very easy and helped us and explained the whole process step by step. I love this place 💯recommend Cortland lake lotus
carlos rosario
Jul 27, 2023
The apartments are really beautiful. Ángel Miguel the maintenance guy is a nice and good worker.
Monica Rodriguez D'leon
Jul 25, 2023
Awesome service. Fabiana Vargas did a great job. She showed me the place around, the leasing terms, and her behavior was very professional and honest.
Eduardo Morillo
Jul 24, 2023
A very great tour, the apartments look wonderful and the amenities are a great bonus. Fabiana Ramirez had such a great energy and helped explain much of the costs, availabilities, and options regarding the multiple apartment plans. It really does make you feel good about doing a tour. Whether we choose to live here or not, the initial experience was fantastic, so definite thanks again to Fabiana.
Joel Velasquez
Jul 22, 2023
Everyone is amazing from the main office to the maintenance team. Everyone is amazing and friendly
Jennifer Martinez
Jul 20, 2023
Well.. our time here is coming to an end. The service has been amazing - Andrea with assisting with the move in and Patricia assisting with the move out process have been great! This has been our home since we’ve moved to Florida in 2019 and we wouldn’t have had it any other way. The apartment itself is nice, the area is great, and the service is fantastic! Maintenance is TOP TIER!!! The best maintenance crew around!!! You’ll see them all throughout the day around the community keeping it running and they never fail to wave and say hey. We brag about these guys to our friends alllllll the time!!! Thank you guys for everything!
Samantha Armijo
Jul 19, 2023
Management Staff and Maintenance crew are always helpful. Sent from a resident who has renewed her stay for 3 years.
Carol Kammer
Jul 17, 2023
This is beautiful place to live in and the ladies in the office are wonderful and really helpful the maintenance people are always there to help and really active. I recommend you to give them a visit or call .
Bárbara Vargas
Jul 14, 2023
Loving my apartment at this community ! Best thing that I love is that it is SMOKE FREE ! Patricia is amazing with the events and the staff is great.Everything in the apt is up yo date with the stainless steel appliances and washer and dryer(YESSS) . Loving the resident events , best part they always have great food, prizes and even food trucks. The staff is always friendly and helpful. Thank you for making this transition so easy and simple . 5 stars all.around!
Jul 14, 2023
Apartments.com
Angel Laureano a really efficient worker, professional and really good refrigerator technician
Jedziel Laureano
Jul 14, 2023
Great community thank you Carlos for the great experience.
Bryan Caballero
Jul 14, 2023
Angel, the AC technician, did a fantastic job. He was polite and explained everything he did.
Gabriel Laureano
Jul 14, 2023
fabiana Vargas have provided us a great customer service that reflect the values of the company, the office team is amazing and the maintenance team keeps everything in really good conditions and provide a quick response
Ashley Vargas
Jul 14, 2023
Great community!!! the office team have been helpful and provided me with a great customer service. The maintenance team is always there to help everyone and attend the emergencies. Nice community to live in and have a place to call home!
Fabiana Ramirez
Jul 14, 2023
Alejandro Parra excellent worker very responsible collaborator
Adriana Maria Colmenarez Guedez
Jul 13, 2023
Maintenance supervisor and staff are great!! Very helpful
Niqua Niqua
Jul 13, 2023
Alejandro Parra, excellent worker, responsible and good jobs
ariel de jesus
Jul 13, 2023
Alejandro did a phenomenal job in fixing every maintenance problem in the apartment. He did a great and quick job.
Pierre Dorsainvil
Jun 28, 2023
It’s been great and highly enjoyable. I love where it’s located if I hav an issue they are so quick on helping out. I love how this place feels so safe and at home I feel. So welcoming by the staff and friendly neighbors.
Verified Resident 1153226
Jun 24, 2023
Apartment Ratings
One of the best apartment leasing experiences I’ve ever had! The maintenance workers deserve more than 5 stars, never had to wait more than an hour for ANY maintenance requests. I’ve leased apartments in a few different states and this was hands down the best property I’ve leased from! Thank you Cortland Lake Lotus!
sydney narveson
Jun 23, 2023
Alejandro is a top notch maintenance person. Whenever we need something fixed, he is super prompt about it. He is also very kind and nice!
Casey Leigh
Jun 15, 2023
My experience in Cortland Lake Lotus has been AMAZING! I love that there’s a sense of community. First and foremost, REYNALDO MÉNDEZ has always gone above and beyond. Anything that he does, he puts his max effort to do it. He gets the job done in an excellent matter. Secondly, CARLOS COLÓN goes out of his way to try and help in any way possible. His energy is great and he represents the office in a leading way. Last but not least, PATRICIA JIMÉNEZ, has been taking care of the community. I’ve been participating in her initiatives for the residents. I love that many people are coming and you really get to know your neighbors. I feel blessed to be living here and hopeful to keep doing so.
Natalia Morales
Jun 14, 2023
I’ve been living in Cortland Lake Lotus for 5 months now. I love living here, and how Patricia and the crew, CARLOS, organize activities for the residents. They’re really welcoming and friendly. They’re always on point!!! Thank you so much for this activity. It helps us get to know our neighbors. Update: They have an amazing maintenance team! Props to Reynaldo for being always on point and very diligent! Thank you so much!!!!
Natalia Morales
Jun 12, 2023
Great and friendly service !! Highly recommend 😁
Jennifer Bowen
Jun 9, 2023
Kind and very helpful.
Arthur Haanyanga
Jun 7, 2023
Alejandro is soo good. He helped to find my thing, thank you so mich
Jasim’s Toys
Jun 7, 2023
Carlos has been amazing from the first start that I have met him , and Samantha always stay in contact with me. I had a problem that needed to be fixed, and the next morning maintenance were knocking at my door. Carlos , thank you so much for making this experience so far stress-free for me. I have fell in love with my new place!
NiyaNailPage _
Jun 5, 2023
I was so pleased with the customer service I received today. I was treated so well and am so thankful.
Dana Smolder
Jun 2, 2023
This is a place that I call home. I would just like other people to take care of their trash and when they’re out walking your animals, please clean up after them so this can be home for everybody.🙏❤️
Maria Aguiniga
Jun 1, 2023
I've been living here for almost 5 years now. Their maintenance team is very good. Not only are they good at their job. They're kind friendly & respectful all the time. Their willingness to go out of their way to make sure everything is fine is simple shocking. It's hard to find really good customer service these day. I'm truly thankful 😊
Patricia
Jun 1, 2023
Samantha in the leasing office was super informative/helpful! I did a tour with her today and she provided a great experience for me!
Casey Carlin
May 25, 2023
I have been a resident at Cortland for a year now. The property is well-managed and maintained and the staff is amazing. They actually care. Tatiana and Samantha are always available to speak to me and answer any of my questions. They go above and beyond to make my experience a good one. Samantha has even assisted me at multiple Cortland properties in central Florida. I highly recommend Cortland if you are looking for a nice, safe, family-friendly environment.
Chris Andrews
May 23, 2023
siempre Agradecido por el departamento de Mantenimiento en Especial a Mr, Diriel que siempre esta presente para dar soluciones a nuestros problemas de Reparaciones en el Departamento. siempre Agradecido.
Richard Alarcon
May 18, 2023
Amazing working on repainting the tub!
Gregory Henderson
May 11, 2023
Beautiful and well taken care place. Management amazing. Patricia Jimenes is an amazing manager who is always willing to help and answer questions
Betzaida Green
May 6, 2023
I love living here. The customer service is great. Maintenance is excellent. A quiet and safe place to reside. The grounds are kept very nice.
Veronica Wise
May 4, 2023
I’ve been living in Cortland Lake Lotus for 5 months now. I love living here, and how Patricia and the crew, CARLOS, organize activities for the residents. They’re really welcoming and friendly. They’re always on point!!! Thank you so much for this activity. It helps us get to know our neighbors.
Natalia Paola
Apr 21, 2023
I’ve been living in Cortland Lake Lotus for 5 months now. I love living here, and how Patricia and the crew, CARLOS, organize activities for the residents. They’re really welcoming and friendly. They’re always on point!!! Thank you so much for this activity. It helps us get to know our neighbors.
Natalia Morales
Apr 21, 2023
I am moving to Florida for a job i had recently accepted and Cortland made getting housing so easier! Shout out to Samantha for being so helpful and answering all of the questions I had!
Apr 20, 2023
Apartments.com
Paso por aquí para agradecer al departamento de mantenimiento de Cortland Lake Lotus en especial a Alejandro por su pronta respuesta y amabilidad al momento de atender cada una de las reparaciones en mi apartamento. Muchas gracias!!!!
Samuel Yanez
Apr 20, 2023
El equipo de mantenimiento de la urbanización es excelente, realmente hacen q nuestra comunidad se mantenga bella y nuestros apartamentos al día, el equipo del sr. Alejandro y el sr. Reynaldo lo máximo, sin menospreciar el de los demás, pero con ellos me siento súper satisfecha, gracias son lo máximo se merecen no 5 estrellas sino 10 estrellas…. Gracias ⭐️⭐️⭐️⭐️
Valeska Karina Gomez Rodriguez
Apr 20, 2023
It’s nice. I appreciate a good sense of community, the neighbors are all nice and don’t cause any problems. I like that there are events that happen every week so that people can get involved in their community
Verified Resident 1132839
Apr 19, 2023
Apartment Ratings
The well-manicured grounds of this community offer breathtaking views of the surrounding landscape, and the spacious apartments are expertly designed with an eye for functionality and style. But what sets this apartment complex apart is the phenomenal service provided by the highly attentive and professional staff. The staff at Cortland Lake Lotus are friendly, knowledgeable, and always willing to help residents out. Their dedication to the residents' satisfaction is evident in everything they do, and they are always available to assist with any problems that arise. The maintenance team is quick to rectify any issues and ensures that the property is always in top-notch condition, and the leasing team is equally attentive, taking the time to provide helpful information Cortland Lake Lotus is an exceptional luxury apartment complex that offers unmatched comfort, style, and convenience. And a huge part of that is thanks to the devoted staff, committed to providing the residents with an unparalleled level of serv
Melanie Vancleave
Apr 19, 2023
Patricia was our Host and I just have to say that she is absolutely AMAZING!!! She put everything together for this wine event and I love it!!! Hopefully we will have more events like this!!! Thank you so much!
Rosmina Chirinos
Apr 19, 2023
Patricia helped me with all the questions i had,Great service!
Jariel Gonzalez
Apr 19, 2023
Didier (Maintenance Supervisor). He does such a great job. Very hard working, a true leader for his team. Very happy he is at Courtland Lake Lotus!
Cheryl Chase
Apr 19, 2023
Gracias por todo Patricia excelente servicio 👍🏽👍🏽
Miguel Garcia
Apr 19, 2023
I can’t say enough how much I’m enjoying my new home at Cortland just a short distance from where I work and play. I feel like I'm living at a resort - the amenities are amazing! Perfect location with great access to all you could need for excellent restaurants and shopping destinations. Very safe and secure place to live, with professionals looking after it. Kudos to Patricia, who has been professional and courteous and made my move-in seemless. You do get what you pay for - here the best of everything.
Billy Jay
Apr 19, 2023
Excelente servicio del personal de mantenimiento..excelente trabajo Reynaldo Mendez siempre siendo amable y consiguiendo satisfacer al residente
Yesenia Reynaldo
Apr 19, 2023
I’ve had a wonderful experience with Cortland Lake Lotus. In particular, Samantha has been an absolute dream to work with. She was able to get us quickly approved for the apartment and has been super responsive with answering all of my questions and concerns. Moving from out of state can be a struggle but she is making the process smooth 😊 highly recommend!
Jade
Apr 19, 2023
Tremendo servicio técnico del Reynaldo Mendez gracias por ser tan servicial y amable por su desempeño en lograr resolver con mi problema de a/c
Prieta Sanchez
Apr 19, 2023
My husband and I walked in here to see apt and Samantha showed us apt and gave us detailed information overall. She helped us all the way the process from application to move-in. We love it here so far! She answered all questions and concern.
Hye Jeong Kim
Apr 19, 2023
Excelente y recomendado lugar de vivienda el servicio de mantenimiento es excelente Gracias Reynaldo Mendez por su gran servicio
Rodrigo Clemente
Apr 19, 2023
Good place to live in, staff are very professional, very kind, helpful . This property is very nice and clean and the maintenance team with Didier are very easy to deal with.
sandro moreira
Apr 19, 2023
Best service received was from Mr. Reynaldo Méndez, hardworking and always willing to help others at all times. Thank you!
Keyshaliz Coreano
Apr 19, 2023
Alejandro was great, the team is always very professional!
Alex Romero
Apr 19, 2023
I want to thanks the maintenance team specially to Reynaldo Mendez, he went above and beyond when my apartment A/C broke down in the hottest day of the month. The a/c repairs took a couple of days to get done but Reynaldo was able to find a portable A/C for me that works wonder until A/c was fixed. Thank you for all you do!
Yann Manuel
Apr 19, 2023
El lugar es excelente. La Sra. Patricia Jimenez es excelente! Muy cortés y amable. Su ayuda y orientación demuestra su conocimiento en el área de alquileres y fue de gran ayuda para poder alquilar. Mil gracias Patricia por su asistencia y cooperación.
grace cedeno
Apr 19, 2023
Excellent and profesional service from Mr. Reynaldo Méndez. Spanish/English 5 star service 👍🏼
Nivek Torres Hall
Apr 19, 2023
I HIGHLY RECOMMEND MOVING HERE. Ms. Samantha LaClair does all that she can to help me out. She goes above and beyond, she's always smiling and i feel really happy when I walk through those office doors. Rather than other apartments I lived in. I didn't feel welcome. So thank you for being so kind and for helping me think things through☺️ Also it is really comfortable here🔥
Orlando Fl
Apr 19, 2023
Quiero felicitar al sr .Reynaldo Mendez por su excelente servicio y amabilidad
Figueroa Perez Carme
Apr 19, 2023
I’ve just been accepted into the community thanks to the love lady Samantha, she’s very sweet and funny but also helps to her best ability with getting approved to get a chance at living in the lovely community.. Thank You Samantha & the whole Cortland Staff.
Throdore Wallace
Apr 19, 2023
Clean, friendly amazing maintenance job done by Didier Obando very professional
Adriana Delgado
Apr 19, 2023
Samantha was awesome thank you so much
Richard Garcia
Apr 19, 2023
I have a job coming up that requires me to move to Florida. Samantha at Cortland made the moving process so much easier by helping me into an apartment. She was wonderful at answering questions and very personable!
Kevin Ireland
Apr 19, 2023
Wonderful community all around! The property is clean and neatly kept, certainly looks astonishing! The staff are friendly, helpful, and what’s more, very respectful! Maintenance calls are quickly addressed, with a great deal of expertise and professionalism. Notably, I was very pleased with the outstanding services I received from the maintenance supervisor, Mr. Didier; he was kind, very well mannered, and promptly assisted me with my maintenance concerns/issues. He is a great asset to the maintenance operations of the property, and active customer support. Without a doubt, this is a 5-star residential community. Very pleased! Highly recommend!
MOE 112
Apr 19, 2023
Muy satisfecha con el técnico y sus servicios que son excelente una persona muy responsable y dedicado con su trabajo lo recomiendo al 100% Técnico Reynaldo
Jeydaliz Mendez
Apr 19, 2023
De los mejores lugares para vivir, buen servicio, buen trato y el personal de mantenimiento excelentes todo pero siempre se destaca uno por su amabilidad, personalidad y sobre todo su excelente trabajo y conocimiento de su posición.
jedryk mendez
Apr 19, 2023
Agradezco al Equipo de mantenimiento por su excelente trabajo en especial a Reynaldo Mendez por su desempeño y excelente servicio al residente
Morena Sanchez
Apr 19, 2023
Samantha was very knowledgeable about the Cortland Lotus apartments. Extremely kind and polite, I myself would like to thank her for the experience through home search.
Johnny Upshaw
Apr 19, 2023
Didier the maintenance worker was amazing! Very respectful and fixed the problem I was having very quick. He is very knowledgeable and professional.
Beatriz Zapata
Apr 19, 2023
Llevo 5 años viviendo aquí y me gusta mucho la propiedad , buena ubicación, y cada vez que necesito alguna reparación en mi apt son rápidos y organizados gracias Angel Laureano de Mantenimiento por siempre ayudar con la rapidez y buen trabajo
glizandra suazo
Apr 19, 2023
Good morning, I had a great experience with the maintenance crew at this property, specifically with Didier Obando. Mr. Obando is very courteous, professional and dedicated to his job. He is a Great asset to Cortland Lake!
Lina Bedoya
Apr 19, 2023
Alejandro excelente trabajador y súper amable
LISBETH CAROLINA MENDEZ ESPINOZA
Apr 19, 2023
Nothing but great service from the team all around. Didier was excellent and detailed on solving the problem.
Family M
Apr 19, 2023
If you have a problem in the Apartment, don't worry, Alejandro solves it quickly and effectively, a great worker and professionalism, very responsible, collaborative and above all respectful, he is an excellent person and worker. It is wonderful to know that we have a worker like him.
Enorlando Com
Apr 19, 2023
Alejandro is good
Kendrick Murry
Apr 19, 2023
Alejandro excellent person and responsible in his work
Mary Colmenarez
Apr 19, 2023
Good workers
rigoberto santos
Apr 18, 2023
we did a lot of shopping around for a new place, lake lotus definitely stood out as the best bang for our buck if you will. Even though I was being extremely scrutinous and had unlimited questions about every little thing in the place to make sure it was the perfect fit for us, Samantha was amazing at answering all those questions, finding out information that wasn't readily available for me, working with our schedule and even staying late a little bit to make sure that we were able to pick up our keys to work with my work schedule. by far out of all the leasing agents that I've worked with in the last few weeks she definitely stood out as one of the best, highly recommend the property.
Jenkins Beau
Apr 18, 2023
Alejandro is efficient
Adriana Colmenares
Apr 18, 2023
Alejandro es muy servicial y atento
Nohelia Goncalves
Apr 18, 2023
Alejandro Es un excelente trabajar súper colaborador!
leonardo de sousa
Apr 18, 2023
Very responsive. I came in and spoke with Patricia Jimenez. She greeted me with a smile and helped me with my request. The atmosphere was welcoming.
Kym Heart
Apr 18, 2023
The staff is amazing and friendly.
Jennifer Martinez
Apr 18, 2023
Patricia Jimenez is the reason for my 5 stars, if I could give 10 stars, Patricia would get 20! I have never meet a more wonderful human being, if you're looking for a community that listens, that wants to make your experience here Peaceful and Enjoyable, look no further, with a management team like Mrs. Jimenez's, it's been an amazing time calling Cortland Lotus our Home. Thank You Patricia
Rafael Farrelly
Apr 18, 2023
Patricia was very helpful and knowledgeable about the community. Patricia made my visit the best .
Damaris Soto
Apr 18, 2023
Cortland lake lotus es una comunidad Hermosaaa saludos a la manager Tatiana
jorge enrique Delgado
Apr 18, 2023
Carlos el mejor leasing
Ricardo Uribe
Apr 18, 2023
Carlos is they Best. Thank You
daniel torrealba
Apr 18, 2023
Ronny is the best! He is always helpful and has a smile on his face. We love him!!! Patricia is always happy to help thabk you for being so kind
Patricia Batun
Apr 18, 2023
Ronny is one of the best employees Cortland has! We love him and Cortland is very lucky to have him. Patricia es muy amabale y servicial
Elena Martinez
Apr 18, 2023
Thank you for being courteous and respectful to my family
Michael Cruickshank
Apr 5, 2023
Carlos C gave an amazing tour! The apartments and amenities are perfect for what I’m looking for.
Sofia Clark
Apr 1, 2023
I talked to Patricia and she was very friendly and informative about the leasing options. The property itself looked well kept, offered nice amenities, and seemed like a nice community. I would definitely recommend this apartment to someone trying to move to the Altamonte Springs area.
Chris R.
Mar 25, 2023
Gracias a Patricia por Tu buen servicio y Amabilidad.
Jesus Radames
Mar 23, 2023
Beautiful property and excellent service. Totally recommend. Thank you Patricia for your impeccable service! 5 out of 5
Elianel Ruiz Rivera
Mar 23, 2023
La gente muy amable Yo tuve hablé con una chica Patricia una mujer muy amable explica magnífico siempre con una sonrisa dando una información muy clara Me gusto mucho
Elsa Maria Sierra Pedraza
Mar 23, 2023
Carlos gracias por la orientación y aclarar todas mis dudas. Excelente servicio
Hector Ramirez
Mar 21, 2023
Great updated units and Friendly staff. Carlos was amazing, he went above and beyond!!
Chelly Anne
Mar 21, 2023
Beautiful community, apartments look amazing! Loved the stainless steel appliances, led lights in the kitchen. Did my tour with Carlos was always with a smile and very helpful.
Lianys Ruiz
Mar 21, 2023
Carlos went above and beyond during my tour. Super helpful and informative. Great community and amenities. Definitely recommend Cortland Lake Lotus. 👍🏼
Chavez Nashaly
Mar 21, 2023
Excelente Carlos gracias por las atenciones y el servicio que brinda! Me encanto el trato!
Alexandra Hernández Flores
Mar 21, 2023
Beautiful property. Thank you Carlos for making me feel at home during this tour at the community.
Jaylisse Carmenatty
Mar 21, 2023
Gracias Carlos por tu excelente servicio! Eres muy amable, me encanto la comunidad! Recomendada!!!
Alexandra Hernández Flores
Mar 21, 2023
Thank you Carlos for the great service and answering all questions. Beautiful community.
Carliitoz Morales
Mar 21, 2023
Me encanto la comunidad, gracias a Carlos por el tour y por brindarme toda la información que necesitaba.
Gabriela Rodriguez
Mar 21, 2023
Had a great experience touring with Carlos at the community. Amazing gym 👌🏼
Yandy Gonz DL
Mar 21, 2023
Had the pleasure to work with Carlos, super friendly always with a smile. Beautiful community and amenities. 👍🏻
Kevin Alfonso Colon
Mar 21, 2023
Great community, love the amenties, gym is awesome. Thank you Carlos for the great service. 👌
Pichie Reyes
Mar 21, 2023
Looking for a new home can always be stressful, thank you Carlos for making this process so much easier at Cortland Lake Lotus 👍🏼
Anamaris Colón Flores
Mar 21, 2023
Carlos at the leasing office was great. He was very informative. 👍🏻
Samuel Feliciano
Mar 21, 2023
Carlos is the best. Had a great time touring the community. 👍🏼
Charlene Juliane
Mar 20, 2023
fort land lake lotus has a great location close to everything you need.
Maria Vera
Mar 20, 2023
Me encantó trabajar con Carlos. Hermosa comunidad.
Shakira Vassallo
Mar 20, 2023
Excelente experiencia con Carlos. Brindo mucha información y contesto todas mis preguntas. Thank you 👍🏻
Maria Flores
Mar 20, 2023
Excellent team! Props to Samantha, Carlos, Ronny and Patricia!!
Victor Berrios Soto
Mar 17, 2023
Samantha LaClair is the best thing that Cortland at lake lotus has sings I met Samantha. She has Repairs everything that I had in my apartment. Before I met Samantha some of my repair was taken any ware from A week to One year. Some Repair NOT ALL REPAIR. But wen Samantha came to Cortland my repair was done less than ( 24 ) hour. All Repair that I had in my place is 75 % Finished. I am so happy that Samantha LaClair is at Cortland. She is the best in taking care wat needs to be done. I am so happy that Samantha works for Cortland!!!! ❤️🙏🙏
Jose Torres
Mar 17, 2023
Samantha was amazing! She gave a detailed tour and answered any questions you did happen to have. Her friendly and genuine demeanor really is hard to find amongst a lot of others who just want to sign you onto an apartment— she really does care about finding the best home to fit you and your family’s needs.
Trizzie Tran
Mar 14, 2023
Ronny is simply the best! He always has a smile on his face and he makes everything better. Cortland Lake Lotus is such an amazing place because of him. Thank you Cortland for having wonderful employees like him, you guys rock!
Linette Olivera
Mar 13, 2023
Samantha was great! She was very informative and friendly! We literally only came for an apartment tour and definitely considering this place, very clean! Based off what I seen the whole experience was 10/10! Thank you Samantha we hope to join the community soon!!
CHINA
Mar 10, 2023
The staff at this property are extremely nice and very helpful. The pools are super clean and the gym has everything you need. I would definitely recommend this complex.
Mar 4, 2023
Apartments.com
Una comunidad excelente! Me encanta vivir aquí.
Yesenia Reynaldo
Mar 1, 2023
Excellent costumer service and very professional staff of maintenance
Didier Obando
Mar 1, 2023
I came to Cortland Lake Lotus to view a 2 bedroom apartment for me and my family and fell in love with the property. Thank you so much to Ronny & Patricia for all of their help and kindness. I look forward to moving into this beautiful community.
Anonymous
Mar 1, 2023
Apartment Ratings
Me encanta Cortland Lake Lotus! Es una hermosa comunidad bien localizada y con muchas cosas buenas que ofrecer. La recomiendo!
Miguel Laureano
Mar 1, 2023
Cortland Lake Lotus es una comunidad muy bonita y localizada en una ubicación perfecta. Está cerca a comercios, escuelas, restaurantes, y a lugares recreativos. Super conveniente y una comunidad excelente para vivir.
Anonymous
Mar 1, 2023
Apartment Ratings
Lived there for a year before I had to move for my job. Loved it while I lived here. Newly updated apartments with a modern look. Being right next to crane roost park and the Altamonte mall was very convenient. Definitely recommend living here if you like the quiet and family friendly environment
Anonymous
Mar 1, 2023
Apartment Ratings
Llevo viviendo muy feliz en mi hermosa comunidad Cortland Lake Lotus hace cinco años. La comunidad siempre está limpia, tranquila, buen ambiente, la naturaleza alrededor, los eventos, hay muchas cosas que hay aquí para disfrutar. Recomiendo mucho vivir aquí.
Anonymous
Mar 1, 2023
Apartment Ratings
Cortland Lake Lotus is super clean & the staff members are as professional as they come. The gym is spacious. The pool area is very peaceful. I would recommend this community to anybody!
Feb 28, 2023
Apartments.com
Samantha at Cortland has gone above and beyond to make my stay here a special one. Her and the Cortland team are exceptional and I highly recommend this complex to anyone that is looking for a clean and safe community.
Chris Andrews
Feb 27, 2023
Samantha LaClair at Cortland lake Lotus is beyond helpful, she truly cares and tries to make everybody feel at home. Samantha and the Cortland staff have created a friendly, clean, and safe, community that we all can call home. I highly recommend this complex.
Chris Andrews
Feb 27, 2023
Great location close to everything you need. Unit is beautiful with upgraded kitchen and flooring. Love the amenities. Staff is beyond helpful and super fun. Maintenance guys are so hardworking and kind. Office hosts really fun contests and events for the community. Samantha and Andrea are awesome and have always been very helpful, quick to respond and so nice.
Arica Pilck
Feb 27, 2023
Alejandro, amigo
CARLOS FERNANDO MEDINA NOREÑA
Feb 27, 2023
Guys don’t remember their name came brought us a brand new washer fixed the locks in the doors and painted the doors . Very respectful and nice.
Christian Suarez
Feb 23, 2023
The Leasing Agent, Samantha, was very helpful and nice. I am happy that I chose to live here.
Janna Thomas
Feb 20, 2023
Amazing!!! I Love this complex !!! And the customer service is great too!!! Thank you Carlos and Samantha♥️
Lyan Marquez
Feb 20, 2023
Amazing!!! I Love this complex !!! And the customer service is great too!!!
Lyan Marquez
Feb 20, 2023
Alejandro is friendly and hardworking
Adriana Colmenares
Feb 20, 2023
Sam and Carlos are amazing!! They have always been so helpful every time I have needed assistance. So appreciative! Thank you guys :)
Danielle Menendez
Feb 18, 2023
Tatiana is the greatest mom, greatest worker, best Tatiana ever too.
Dilan Smolder
Feb 17, 2023
Ronny is the best at Cortland!
Fer Mos
Feb 17, 2023
Carlitos is the best thank you for all you do
Clinton Rey
Feb 17, 2023
Ronny is one of the best employees at Cortland!
Victor Gomez
Feb 17, 2023
Ronny is simply the best! He always has a smile on his face and he makes everything better. Cortland Lake Lotus is such an amazing place because of him. Thank you Cortland for having wonderful employees like him, you guys rock!
Linette Olivera
Feb 17, 2023
Replaced microwave. We weren’t home, yet you would never know they were here.
Rich Thomas
Feb 17, 2023
Ronny is the best! He is always helpful and has a smile on his face. We love him!!!
Patricia Batun
Feb 17, 2023
Ronny is one of the best employees Cortland has! We love him and Cortland is very lucky to have him.
Elena Martinez
Feb 17, 2023
Ronny the best one guys!
Imagine & Inspire LLC
Feb 17, 2023
Ronny is amazing!!!
Mikyla Dye
Feb 17, 2023
Alejandro Parra, Its really consistent. He is a really good worker and all the things that he do for us its really appreciated
José Parra
Feb 17, 2023
Alejandro and Angel were very courteous. They respected my home and both removed their shoes. Worked in the guest bathroom and left everything clean and in its place. Very pleasant. Service was performed a short while after having reported it.
Janice Martinez
Feb 17, 2023
Tatiana is the best worker in this entire complex
ItzJ0ee _
Feb 17, 2023
Samantha is amazing in the office, always helpful and kind.
Clint Reynolds
Feb 17, 2023
Samantha and Patricia are amazing! They help with whatever is needed with a beautiful smile. Would definitely go to them when in need.
Dean Thompson
Feb 17, 2023
Did my tour with Carlos he did great explaining everything through out the community made me feel at home. Thank you
Carlos Smith
Feb 17, 2023
I had the amazing pleasure of working with Samantha! She walked me and my roommates through the entire process with incredible enthusiasm and excitement! She actively communicated and provided us with a seamless leasing experience! I recommend talking to her for any leasing needs because she will make sure to find you a new home here! Give her a raise! I give the Cortland a 5/5, and Samantha gets 100/100 in my book! Thanks, Sam!!
Israel Barrios
Feb 16, 2023
Tatiana’s presence has been felt at @ Lake Lotus! I really enjoyed the “Would you be my Valentine?” Resident event! Very thoughtful😊. The “Meet Santa Clause!” Event was too cute! #amanagerthatcares #lovewhereyoulive
Jennyfer Menoscal
Feb 16, 2023
The application and move in process was handle amazingly. We had Samantha’s assistance throughout the whole process, she was fantastic. She helped us out with the best deal, answered all our questions and gave us a follow up call offering further assistance if needed. She was such a joy to talk to. Overall, loving the area and the amenities. Especially the food trucks on a weekly basis. Great place so far.
Fredo Torres
Feb 16, 2023
For the win 🏆 Samantha AMAZING 👏
Kenneth A Sierra
Feb 16, 2023
For the win 🏆 lol
Kenneth A Sierra
Feb 16, 2023
I had the amazing pleasure of working with Samantha! She walked me and my roomates through the entire process with incredible enthusiasm and excitement! She actively communicated and provided us the a seamsless leasing experience! I recommend talking to her for any leasing needs because she will make sure to find you a new home here! Give her a raise! I give the Cortland a 5/5 and Samantha get 100/100 in my book! Thanks Sam!!
Israel Barrios
Feb 16, 2023
Update...8 months after original post...Its the BEST complex ive lived in...the staff is the Best in orlando..You have to visit Cortland at Lake Lotus hands down number one complex in Orlando I have searched Orlando and physically visited 20 different places. Cortland at Lake Lotus has the most beautiful Apartments don't even want to call it a apartment it's a home. The homes are completely upgraded beautiful appliances beautiful countertops side-by-side refrigerator...sweet! The amenities are out of this world no other place matches it... you can get rid of your gym membership because they have a full fledge gym as well as spin class and pilates and there's a young lady that lives here that teaches yoga. The to pools are well maintained! They are also friendly and have a nice play area for the dogs The office staff is professional and personable. Andrea Penn is fantastic she's the one that helped me find my home. Thank you to all the staff for helping me find my home and making me feel at home!
Peggy Moore
Feb 16, 2023
Love living at Cortland Lake Lotus! Peaceful and beautiful community! Great central location and a great place to live. Samatha was my leasing agent, she was very helpfully and professionally!
RM Holloway
Feb 15, 2023
Samantha LaClair was very helpful, super kind and nice. She provided us with all the information we asked and needed. She was absolutely amazing!
Nichole Gonzalez
Feb 11, 2023
I been here for almost 3 years and I really love it here. The wonderful staff really make it as good as it is. And I must give praise to the wonderful wonderful maintenance team. They are so welcoming every day like it’s your first time meeting them each day. Honestly, no matter what those guys get paid they deserve a raise. Indoors and outdoors they are always on top of it! Iv lived at many communities and this is one of the best! 5/5
Hattem A
Feb 9, 2023
Right from the start Samantha has been an angel! During the tour of the apartment and complex, Samantha explained all of the community features and amenities with thorough knowledge and a smile! Once we left, she kept us up to date on the availability and prices of the apartment we were interested in, which is what landed us in our new home! On New Years Eve, Patricia was in the office and despite being immensely busy, she helped my boyfriend and I with the application process via telephone/text. Patricia helped update the unit's price for us (it was a bit lower that day) so that we could sign at the best deal, as well as answer the million and one questions we threw her way. Not once did she make us feel like an inconvenience. Fast forward, Samantha once again helped us out and took the time to answer more questions, as well as helped us sign our lease via emailed forms. All in all, the apartment and complex are beautiful and well maintained. Nice and clean! However, the office staff here is really what made
Laura McCabe
Jan 5, 2023
Samantha is literally the best. Helped me with all my questions was over and above my expectations and quick to help me out.
charles momplaisir
Jan 3, 2023
Looking to rent an apartment is very stressful and reading negative reviews can often times be discouraging. This location however absolutely lived up to the positive reviews I had read. Carlos in the front office was a great help in providing information regarding the application process and all the amenities offered within the complex. I was able to tour, not only their modal units, but empty units as well, which ended up being just as nice as the modal. The community was beautiful with plenty of parking and apartments were redone recently, with new appliances, granite countertops, kitchen back splash, under cabinet lighting, and wood style vinyl floors. The apartments fit what I was looking for, plenty of space, modern look, and great natural lighting. All around great experience, would definitely recommend this location for a young couple looking for an apartment
Ryan Camacho
Dec 22, 2022
Great experience getting my lease done here! Samantha was cooperative throughout the whole process. Definitely recommend them.
Zubair “Fayyaz” Alam
Dec 21, 2022
I just moved in here over the weekend. Patricia was very helpful and worked after their closing hours to make sure everything was ready for my move in date. So far everything has been very nice here!
B Redding
Dec 21, 2022
Muy buena, excelente servicio.
J Eduardo Adan
Dec 21, 2022
In LOVE WITH MY NEW PLACE!!! Patricia the leasing manager has helped us through the whole process and has given nothing but 5 Star customer service. The process was smooth and very detailed! Samantha was also very sweet as well, she gave us a run down of how the complex works and the best parts here!!! Everyone here has been nothing but sweet and welcoming!!!!
Britney Tolozano
Dec 17, 2022
5/5? I don’t think so more like 200/100 for my experience! they are very fast with everything I highly recommend. Patricia is the go to leasing manager. I will be upgrading in the future as well
Joshual Banks
Dec 2, 2022
Patricia restored my excitement in joining the Cortland lake lotus community! Her customer service is top notch , it’s obvious she as a passion for what she does . My application process was seem less because of her promptness. Application was approved in a day , literally! Looking forward to joining this community….Thank you Patricia and staff !
Deidre
Nov 29, 2022
Great place to rent from. Friendly staff.
Yahaira Irizarry
Nov 22, 2022
El lugar es hermoso. Se siente una paz y tranquilidad. El equipo de trabajo tiene un excelente servicio al cliente.
Gladys Benitez
Nov 21, 2022
Buena ubicación y ambiente, apartamentos cómodos ...Gracias Ronny Torres (Resident experience manager) excelente en todo lo que haces gracias por ser tan coordial , amable y dispuesto tu experiencia en esta propiedad te hace un líder, gracias por hacer nuestro come back uno más ameno.
glizandra suazo
Nov 21, 2022
Excelente lugar para vivir , trankilo y bien ubicado, muy buenas facilidades
Miguel Laureano
Nov 21, 2022
Patricia was amazing she was very informational and very pleasant to work with I’m glad I’m joining the community.
Michelle May
Nov 16, 2022
Patricia is amazing!!! She made the experience so easy and wonderful.
Lauren Wagnon
Nov 14, 2022
I want to start off by saying how amazingly kind and sweet Samantha was to my family and myself. The initial curb appeal was stunning. The property was pristine and clean and well manicured! The leasing agent was extremely warm and very informative about the property and amenities offered! Upon showing me the available options, I knew it was a place I would be happy to live! I loved the renovations and the space seemed large enough for me especially downsizing! I would recommend you to take your own look and see if my view was correct ! I know you will love it too! Thanks again Samantha
Jourdan Starr
Oct 31, 2022
Rony, Patricia, Andrea, Reynaldo, Alejandro and the entire team have been understanding, friendly and efficient and the communication they have by text and e-mail. The Kitchen, bathrooms are spectacular, laundry and everything, maintenance, cleanliness, efficiency. Highland recommend!
Oct 31, 2022
Apartments.com
I love it here.
Sheril Smith
Oct 19, 2022
Love the convenience of this community, upgraded interiors as well as the HUGE gym with everything I need.
Oct 19, 2022
Apartment Guide
We visited the complex and were so pleased with the amenities! The clubhouse is gorgeous and the pool was sparkling clean, it felt like a resort. The lady we spoke with Samantha was friendly, welcoming and answered all of our questions. This is on the top of our favorite places to choose from.
DOTTIE NELLIS
Oct 18, 2022
I have been living at Cortland at lake lotus for almost a month now and wow what a great community. The staff in the office are great, maintenance is very responsive, polite, and always does a great job. My apartment is exactly what I need and want. Easy to park in front of my building, easy access to the pool and the gym. Love the food trucks coming through the week and all the activities and notifications we receive on the daily. No complaints from me everything is truly going well and that is not always easy to say.
Sheema Laguerre
Oct 18, 2022
Convenient location with beautiful amenities! Close to Seminole state college.
Samantha Lee LaClair
Oct 13, 2022
Great community! With beautiful amenities the Gym is amazing 🤩
Louis Castro
Oct 13, 2022
I really love this community. the staff are very friendly people. when I have a question they do not hesitate to help me. I love this place and the people! I highly reccomend
جلوريسيل أسيفيدو
Oct 13, 2022
The staff of the Carlos and Tatiana office are excellent people and responsible. The Luis maintenance part is an excellent employee who is also super efficient with his work. The other maintenance colleagues and their supervisor should improve how they work and their communication with the residents I had problems with my A/C since the first week I moved, the work orders were made and there were several and they never resolved as they were supposed and 0 communication with me I was to get to the point of talking to the maneger Tatiana and she was talking to them to solve how they should.
Ortiz JJ
Oct 12, 2022
Carlos, Tatiana and Luis are the best employees in that community! They are very responsible people.
Ortiz JJ
Oct 12, 2022
I’m so glad and happy to live now in this amazing PROPERTY !! It had been a really nice experience with all the amazing and professional staff. This a great place with excellent amenities and nice neighbors and neighborhoods. Wow! Wow! 🤩🤩
Bones Jowell
Oct 12, 2022
I’m so glad and happy to live now in this amazing PROPERTY !! It had been a really nice experience with all the amazing and professional staff. This a great place with excellent amenities and nice neighbors and neighborhoods. Wow! Wow! 🤩🤩
Luis Sanchez-ortiz
Oct 12, 2022
I had an issue with my dishwasher not working properly and Alejandro came to fix it. He actually had to swap it out for a new one. He was very friendly and helpful. I definitely recommend him.
Natalie Cocroft
Sep 21, 2022
Andrea was a great help with providing me the necessary information upfront and guidance through my first moving process. Such an awesome experience my apartment was in A1 condition I couldn’t have asked for a better leasing agent to help.
P Josh Milord
Sep 16, 2022
We've been living here for 6 months now and I can't say enough amazing things about Cortland Lake Lotus. It actually seems like the administration cares about our well-being and actually want us to be happy. They constantly have food trucks and impromptu seasonal activities and giveaways, which aren't necessary for a good experience but are really a nice touch. The maintenance team is AWESOME and they have really quick turn-around times on service requests. Not to mention, we had an incredibly tight schedule to get our lease approved (less than one week) and the office staff made it happen!! There is ample parking and we never have to worry about our guests finding parking or getting towed. I love living here and have been recommending it to everyone I know looking for a place to live in the Altamonte/Maitland area. There are some downsides, sure (gates get broken every once in a while, residents and visitors share the same lane to get in, neighbors can be weird/rude/loud) but the same could be said anywhere.
Mackenzie Bland
Sep 8, 2022
I love living here. It’s convenient to shopping, I-4, and lake lotus park. The staff is friendly and I absolutely love my floor plan and view. I’d highly recommend moving here!!
Sep 6, 2022
Apartments.com
I've lived here since 2019. It's quiet and peaceful. The office management are very kind and considerate which is nice. They always respond to your concerns with courtesy. This makes me happy to know they are there if needed.
Aug 31, 2022
Apartments.com
I signed a 12 month lease based on availability and pictures from the website. I didn't know what to expect prior to arrival. Upon arriving, I was pleasantly surprised! It is beautiful, safe, and the staff is extremely nice. Andrea was very helpful!
Allison Roberts
Aug 18, 2022
I signed a 12 month lease based on availability and pictures from the website. I didn't know what to expect prior to arrival. Upon arriving, I was pleasantly surprised! It is beautiful, safe, and the staff is extremely nice. Andrea was very helpful!
A Google User
Aug 18, 2022
Been living at Cortland Lake Lotus and my experience has been absolutely incredible. The office staff is very pleasant and helpful I truly enjoy being around. I come in the office to get assistance with my resident portal and technology things I'm not very handy with and Portia the property manager is always willing to assist me with my personal issues with no hesitation at all. I came in one day looking for Porta and she wasn't in the office but I had the most pleasant experience with Frances and Andrea. Overall my time here for the last 2 years have been very enjoyable and I look forward to renewing another year and be with this amazing staff. Update : I also wanted to give a huge shout out to Marc and his service team Reynaldo and Alejandro! They always treat me with the upmost professionalism. Stephen and Patricia in the office always go above and beyond to ensure I am happy and enjoying my home. Thanks for making Cortland Lake Lotus an awesome place to call home.
Raymond Clarke
Aug 9, 2022
This is a really nice community, Andrea is super kind and helpful .
Tanajah G
Aug 6, 2022
I cannot point out any particular staff member as they all are so kind and amazing, friendly, etc. They are always ready to assist you in any way they can. Plus, the apartments are beautiful!!!! This is by far the best apartment community I have ever lived in and I definitely recommend this place. If you want to be treated with respect and cared for, this is the place to be!!! Thank you all staff at Cortland Lake Lotus for making my experience an amazing one :-)
Brooke Lott
Aug 5, 2022
Very clean and friendly staff
Lulu
Jul 29, 2022
You have to visit Cortland at Lake Lotus hands down number one complex in Orlando I have searched Orlando and physically visited 20 different places. Cortland at Lake Lotus has the most beautiful Apartments don't even want to call it a apartment it's a home. The homes are completely upgraded beautiful appliances beautiful countertops side-by-side refrigerator...sweet! The amenities are out of this world no other place matches it... you can get rid of your gym membership because they have a full fledge gym as well as spin class and pilates and there's a young lady that lives here that teaches yoga. The to pools are well maintained! They are also friendly and have a nice play area for the dogs The office staff is professional and personable. Andrea Penn is fantastic she's the one that helped me find my home. Thank you to all the staff for helping me find my home and making me feel at home!
Peggy Moore
Jul 18, 2022
So I’ve read a few of the “bad” reviews for this complex. I felt compelled to share our experience. This is our second year here and I have no complaints. I love our apartment and I love how close we are to literally everything. Target, Walmart, Home Depot, various restaurants , publix, ups, etc. the office staff is amazing. If you can’t get them on the phone you simply go there and they’ll help you with whatever you need. Andrea was so helpful during our move-in process and after. I’ve encountered Ronnie a few times and Porsha once and they too have been nothing but a pleasure. We never have to wait long for service requests the issue is usually fixed within 24-48 hours. Maintenance, bless them because this complex is huge and I know it’s a lot of work for them. With a new baby we love to hang out by the pool and go for walks. It’s quiet, clean and refreshing. My 1 issue is that the gate is often broken. However, I think residents rushing in may contribute to that problem. They also always update us on whate
mala h
May 23, 2022
I’ve only been here a month, but my apartment was clean, spacious, big-free, and everything works (nice appliances). Enjoy having washer/dryer in the unit. Neighbors I’ve met have been friendly. Staff in the office have been great, very helpful. I haven’t run into any problems or things to complain about, and am very happy to be living here.
Jay Thomas
May 16, 2022
Maintenance people and office staffs are very nice Especially Reynaldo one of maintenance technicians is so professional , he is very helpful with very positive and nice attitude
soosan faal
May 4, 2022
I’ve been at Cortland Lake Lotus for a few weeks now and couldn’t be happier! Management takes great care in maintaining the aesthetics of the property, the gym has all the equipment you could need, and you have two pools to choose from! I personally love lounging on the hammocks to read. On move-in day, the apartment was well taken cared of and any maintenance that needed to be addressed was handled professionally and promptly. Small things like maintenance removing their shoes before walking on your carpet is really appreciated! Problems in-home or on property can happen anywhere you reside, but what matters most is how the issues are handled and how their communicated to residents. Cortland has really outshined in both! The community from what I’ve experienced so far is friendly and welcoming. There’s no smell of smoke on the property which is a huge plus! They have tons of great events for residents and frequent food trucks to save the hassle of going out. Shout out to Patricia, Ronny, Stephen, and Josue
Joe Robertson
Apr 25, 2022
Great environment and great team…and the food truck options are pretty cool!!
jayden paul
Apr 17, 2022
Es un sitio muy agradable, acogedor, bastante bonito. Las piscinas y el gym están bastante bien. No tengo ninguna pega para este sitio. Se lo recomiendo a todo el mundo.💯
Gonzalo Guerra Lozano
Mar 30, 2022
Great experience, great personal! :)
Khadim Rassoul Seck Diop
Mar 30, 2022
I have been living here for 8 months and it has been an awesome experience. I have never lived in a community and after spending time at Cortland Lake Lotus I have a very positive opinion about it. Every people from the front office were a great person and you can tell by their good humor every morning that they love their job. On top of that the facilities are just perfect: two pools, a space for dogs and a weight room without mentioning all the green and trees that give life to the community. I have no doubt everyone that lived here can say the same or even more!
Nassim Zetchi
Mar 30, 2022
Great community, great service, I lived here for 7 month ans had 0 problems with the people or service. Rooms are very confortable. You have everything in the community, 2 pools, grill, weight room, bussines center. Great athmosphere. Highly recommend it.
pol canals
Mar 30, 2022
I'm barely moved in and am already very happy with my choice to reside here! I first met Andrea last year when I wasn't quite ready, but she was so kind and welcoming that I knew this was the place. When i came back this year, she remembered me and picked up right where she left off with her helpfulness. Now I've had the pleasure of meeting Ronni, Portia and Mark, and they each made me feel even more certain and happy! Finding a home that meets all your needs and being able to trust...a worrisome ordeal that can be stressful, but that was absolutely not the case here and I'm grateful for this team of fine people.
Samantha Scott
Mar 29, 2022
I lived here for 8 months it has been an awesome experience. The people is very kind and the front office is amazing, they offer great parties for everyone. Definitely a 5 star place!!
Jorge Juan de la Morena
Mar 28, 2022
It’s been a pleasure to be part of such a nice community. Very thankful for the service. Very nice and helpful staff.
Andrés Ezquerra
Mar 21, 2022
I’ve been living here since September, and all I can say are excellent things. Such a quite and peaceful residence with friendly neighbors and an excellent front office with the nicest people ready to help you. I highly recommend it!!
Felipe Battistelli
Mar 21, 2022
Came from Belgium to play basketball and it’s my first time in the US, Andrea and her staff been amazing to us the whole stay !! I recommend this community to any people looking for a housing in Orlando !!
Douglas Ntesa
Mar 21, 2022
Everything is perfect ! One of the best community in Orlando !
hugo mattioli
Mar 21, 2022
We've lived here a few months now and love it. Andrea and Patricia made the move easy. Had a couple work requests that were addressed right away.
Sean McArthur
Mar 19, 2022
Went to see my friend and they good trucks outside!!!!! Thank you Courtland Lake Lotus for providing that amazing experience!
Nicole Korver
Mar 9, 2022
Reinaldo the maintenance worker is amazing! Hes so helpful and friendly. Fixed every issue we have & in a timely manner. Hes the best worker here.
maria munoz
Feb 28, 2022
I honestly don’t understand why there aren’t more reviews . I love it here . Andrea is heaven sent . I moved from a new city and she helped with everything. She’s so thoughtful, so nice and the sweetest . Steven too . The whole team is great. I live on the third floor and the view is immaculate, I love how quiet it is . And the game nights / food trucks are so adorable . I’m not leaving no time soon lol
ItsAbigaelle
Feb 16, 2022
Great Service ! Andrea rocks !
Tyler Wilkerson
Jan 20, 2022
My time moving into Cortland was easy and hassle free. I needed an apartment for the 1st of January during the month of December. There was a woman by the name of Andrea that did an exceptional job during the holidays with communication. The gym, pool, aesthetics, and resident service makes up for the price of Cortland Lake Lotus. I would definitely recommend to friends and family.
Razhan Matipano
Jan 6, 2022
sooo beautiful love it there
Coretha Bell
Dec 31, 2021
Just moved in and the property is great! Andrea and the Cortland team made the application process extremely quick and easy. I was super surprised to be approved and moved in within days of each other. Thank you for all your help and I’m excited to be a new resident.
Sarah Dominguez
Dec 8, 2021
Amazing staff and phenomenal manager
Joao Murillo
Nov 30, 2021
Great community and staff
Luis Roberto Torres
Nov 30, 2021
I toured this beautiful community and the atmosphere was absolutely amazing! The staff was very professional, friendly and welcoming. I was even shocked when the manager Porsha came out and handed me a Cortland Lake Lotus lip balm. Great customer service!!!!!
Jayden Paul
Nov 30, 2021
Great community! The manager Portia G. is very professional, kind and amazing at what she does!!! Great place to live!
lautrice robinson
Nov 30, 2021
Very helpful and responsive staff. Helped guide me through all the move in process. Great place! You don’t hear anything really in the neighborhood, and I absolutely loved the Halloween party that they had in the office. Great way to start move in.
Natcap809
Nov 2, 2021
Apartment Ratings
My partner and I did not get an apartment here, but we were thoroughly impressed with what Cortland had to offer as well as the assistance we were able to get. We were assisted by Patricia and Andrea in the process of seeking an apartment, and they were beyond a pleasure to work with. We felt welcome upon walking into the leasing office, and we had any and every question of ours answered by both. Andrea truly made us feel like we were already part of the community before we even came to a decision. Thank you both for the time you took to help us! We'll always be grateful, and we'll surely recommend Cortland to anyone considering moving to Orlando.
Nicholas Nunez
Oct 30, 2021
The staff at Cortland Lake Lotus is among the best I have ever had the pleasure of being associated with. They really care about their renters, and they care about comfortability. I'm happy to say that this is the best experience I've ever had with a leasing company and its employees. Thank you to Portia, Andrea, Patricia and Ronny. Not to mention, the crew that does so much behind the scenes. You guys are appreciated!
Brandon Baxter
Oct 26, 2021
We only have a week here and we realize that the place is really quiet and clean! Also, Patricia and Andrea at the leasing house were really helpful during all process of application and move in. Thanks to them for everything. We really like it!
Anonymous
Oct 24, 2021
Apartment Ratings
I absolutely love the manager here, Portia. She is super professional, always reliable and I just love working with her. She’s always so nice and has a great uplifting spirit that is infectious and puts everyone in a great mood. She’s been at the community for a few years now and always takes care of the residents. I hope she stays the manager here for a long time!
Ben Friedman
Oct 22, 2021
My partner and I worked with Andrea on getting an apartment. She is quick to reply to any questions and extremely helpful. We’re very thankful we found this place, and were able to work with someone motivated to help us.
Seth Pauley
Oct 18, 2021
Cortland Lake Lotus is a beautiful community and Andrea from the leasing office was just phenomenal showing me around. As soon as I saw the complex I knew I would be calling it home.
Gage Hembach
Oct 18, 2021
I have had the best experience ever with Andrea, being my leasing consultant! It all started out when I got a new job with relocating from Birmingham AL to Altamonte Springs FL. I was on a time schedule. Andrea did a virtual tour, she answered my questions she was there every step of the way. At one point I had a panic attack, and she talked me off the ledge🤗. I finally, got to Altamonte Springs and Andrea had my move in packet ready for me. She is absolutely the best! Very pleasant, and friendly. Thank you Team Leasing!!
Shanelle Louis
Oct 12, 2021
Worth the price difference, everything is so clean, the people at the office are so nice, and the people living there are friendly and (most importantly) VERY quiet!
Austin Skitowski
Aug 25, 2021
We had the pleasure of having Andrea help us out with our move! She immediately made us feel welcome, and at home. We cannot thank her enough! She's an absolute peach to be around and she couldn't have made this move easier on us. We're so excited to be a part of the Cortland community.
Jesse Hartless
Aug 21, 2021
I had recently moved back to Orlando area from Arizona. I was stuggling to find residence, and stuck in a horrible extended stay. After multiple weeks I finally found Andrea from Cortland Lake Lotus. I cant say enough good things about this young woman. Once I spoke with her and visited the property, I had a place to live within days. She did it all. Thanks to her I was able to get out of my situation and into my new apartment. Andrea really came through for me and would for you given the chance. Thanks Andrea.
Mike Rollins
Aug 10, 2021
Excellent and clean. Professional and welcoming. Happy to be moved into this community.
V B
Aug 10, 2021
Andrea is very knowledgeable and courteous! I have only had positive experiences living in these luxury apartment homes! Best choice and customer service I have had in years!
La-Dricka Goodman
Aug 5, 2021
I love my community and the office team! Portia is great and always willing to help. Andrea, Frances, Patricia, and Ronny are excellent. I highly recommend it because the maintenance team are always on point which makes Cortland Lake Lotus a great place to live.
Anonymous
Jul 29, 2021
Apartment Ratings
I had the Pleasure to be assisted by Patrica J. Amazing from start to finish!! She was Patient and very thorough. The Cortland complex is very up to date with the looks and feel of the apartments and amenities. I definitely believe this is a complex to look at and take the tour of because the rest will be history!!!
Anonymous
Jul 28, 2021
Apartment Ratings
I'm going on 3 years and I absolutely love my community. I'm so happy to see the resident events are coming back since they had to stop due to Covid! The team is great here and the apartments are awesome!
Anonymous
Jul 27, 2021
Apartment Ratings
Have been living at Cortland Lake Lotus going on 2 years and have NO complaints! Great place to live, I would recommend to anyone! Leasing team and maintenance are amazing!! Quick turn around with service tickets and everyone in the office is always so helpful.
Anonymous
Jul 27, 2021
Apartment Ratings
I have had the best move in experience ever! Ronny took me on my tour and spent over an hour showing me different apartments until I found the perfect home. Frances and Portia were so sweet and welcoming in the leasing office. Andrea assisted me with my move in process and was on top of it the entire way through! She often reached out with answers to questions I didn’t even know I had! Micky gave me a tour of my new apartment on move in day and made sure any maintenance concerns I had were address right then and there. Jean also came to my rescue when I had trouble with my front door - even on an early Saturday morning. The entire team at Cortland Lake Lotus have made me feel at home and welcome so quickly, I’m so thankful for each and every one of you!
Alex Fisher
Jul 24, 2021
Been here 2 years on 2 different units a 2 BR and a 1 BR and have no complaints. Leasing office has always been responsive and attentive. The Maintenance team has also been great with response time specially Reynaldo who not always takes care of the issue at hand but always takes the time to explain the issue and provide feedback on what potentially caused it and how to prevent it. Always kind and always informative.
Sam J. Villegas
Jul 13, 2021
The entire staff is amazing! They are always friendly and quick to respond to all issues. I love my time here and will recommend Cortland Lake Lotus to others :)
Teneshia Maxwell
Jun 28, 2021
Mickey did a great job fixing our air conditioning as well as replacing our filter. He was friendly and finished in a timely manner
Pierre Dorsain
Jun 25, 2021
Wow What an Experience!!!! I Went to Look at a Complex next door to Cortland and wasn’t impressed by it. So I went next door to look at Cortland Complex and that Might have been one ☝🏾 of my best decisions! I had the pleasure to meet Patrica J. Omg Amazing 🤩 Person ! She was patient and understanding, super knowledgeable, always able to give assistance with matters. I really feel I joined the Cortland Family and Can’t wait to create beautiful moments ! Thanks Patrica for Everything! Cortland needs to Hire Ppl like You 👍🏾
Isaiah LABOARD
Jun 6, 2021
Facilities and apartment ammenities are excellent. Office and maintenance group top notch.
Jun 2, 2021
Apartments.com
Move in experience was quick, easy, and had a welcoming vibe. Frances was happy to show off the great amenities and the exact unit that I was interested in. She took time to show me the gym which really got my attention with great equipment. Very happy here so far and can’t say enough about the leasing agents, especially Frances. Thanks!
Kyle Olson
Feb 2, 2021
After going and looking at tons of apartments and not finding the one I was looking for after the first phone conversation with the representative Frances I was taken by surprise by how attentive they were to meeting my needs and making me feel as comfortable as possible. Arriving at the front desk I was greeted and immediately taken and sat down to see what accommodations I was looking for. At time of apartment showings apartments are very clean and was shown the apartment I was looking for. Staff was amazing and would recommend to anyone
Reggie Collier
Jan 27, 2021
I love my place France in the office was great. She made me feel like at Home before I even went in the house Thanks Cortland lake lotus.
Nicole Walker
Dec 17, 2020
We moved here in July and have enjoyed it! We just wanted to come on here and say thank you. We put in a service request and Reynaldo came in fix our issue and other stuff we didn’t even put a request for. While we weren’t home to thank you just want to say thanks so much. The team is great and the girls in office are always so nice and respond to us with any issue we may have.
Derrick Aguirre
Dec 1, 2020
I absolutely LOVE it here. I moved in back in April and it’s been the most wonderful experience. Moving into your first apartment is hard but, having a team like the one here at Cortland who cares for who lives here and does what they can to ensure you have everything you need during your time living here, makes everything so much easier. Even during tough times like these they do everything in their power to keep us happy. The maintenance guys rock!!! Alex and Reynaldo never miss a beat and always know what to do, quickly too. Shoutout to Andrea also for always making sure I’m well taken care of. Thank you Cortland!
Joriam Feliciano
Nov 17, 2020
I've been living here 2 years and just moved into another unit. I love it here. All the staff is very nice and always willing to help you in anyway immediately. Special thanks to Patricia, Ronny and Portia for your amazing service.
nynurse29
Nov 13, 2020
Reynaldo is an awesome maintenance person! He’s very kind, patient, and thorough with all that he does. He never leaves behind a mess. I think he’s an amazing addition to Cortland Lake Lotus maintenance team!
Stephy Francois
Nov 6, 2020
I have a 1 bedroom, 1 bath. I have lived at this property going on 3 years and have zero complaints. I love the office staff, primarily Portia Simmons. Since I have been here she has always been very prompt to requests or questions i may have. She is always checking on me to see how I am doing as a resident and I truly appreciate how hands on she is with the residents of the community. The new maintenance staff has also been absolutely amazing. I recently put in a request that I didn't even know could be completed and they just came by and freshened up the paint on my front door, which looks absolutely amazing now. I am up for renewal again and plan to stay here with zero reservations. I appreciate everyone who works at this property for making my experience a great one.
Alicia Powell
Oct 14, 2020
I've been living in Cortland Lake Lotus for about 2 months now. Move in experience was nice and easy. Love the apartment and how quiet the community is. I want to thank the Maintenance Team specially to Reynaldo. I work from home and when the Reynaldo comes in to take care of work orders he always makes sure is a good time and that he is not interrupting anything. Sometimes I explained it is just a bad moment to work on the apartment and always asked when is a good time to stop by again. Once I asked him to come pass 5pm and he gladly said YES even though, was past his normal hours of work. I greatly appreciate the effort on always be available and the commitment.
Yann Delbrey
Oct 14, 2020
Mi experiencia con Cortland: Comenzamos con que encontré este lugar atreves de esta misma app (google map). Justo una semana antes de entregar mi viejo apartamento encontré este Maravilloso lugar, no tengo palabras para poder describir, desde la apariencia del lugar, hasta el gran servicio al cliente que brindan (Frances Rodriguez) Las facilidades en excelente estado, me siento cómodo si voy a cualquiera de las dos piscinas al igual que el gym 💪🏾 Es un lugar que le recomendaría a cualquiera, mas aún si eres la persona que le agrada la tranquilidad, paz y buena energía en su hogar.
Ramon Gonzalez
Oct 13, 2020
I love grilling at the pool! Staff does their best to keep everything well maintained and looking nice.
Heather Di Stefano
Oct 13, 2020
All of the staff are friendly and helpful, especially Portia. I love this community ❤!
K Brown
Oct 13, 2020
Frances and Andrea were super helpful and professional in the leasing office. My situation was just a little complicated but they helped get everything in check. I just moved in and I love the community! Thank you so much!
Katerina Zachary
Aug 1, 2020
The apartments are spacious with beautiful features. Our three-bedroom has a large master suite with a very big walk-in closet plus a linen closet. This complex is very pet-friendly. The staff is friendly and professional. We love it here!
Verified R.
Jul 13, 2020
Apartments.com
Hand down the best maintenance team there is! Michael the property maintenance manager is outstanding. Very responsive and committed to making sure things get done in a timely fashion with quality. I’ve had some issues come up and Michael and his team have worked diligently and been resilient through it all. Micheal’s customer service is fantastic, he’s always going above and beyond an exceeds the expectations. Kudos too the whole Cortland team. They make living here just that much more worth it. Thanks guys! 10/10 would recommend
Tyler Winters
Jun 29, 2020
This is my first apartment and I just love it! The staff here is so friendly and nice and soooo very helpful.
Maritza Desir
Apr 22, 2020
Frances Andrea and Michael have been such a great help since we moved in! They are always on-time and helpful with all maintenance request! Francis and Andrea have been warm and welcoming since we came to our tour! Francis and Andrea make sure the residents feel at home! They always greet you and make you feel like family!! I’m grateful they are our leasing agents, I wouldn’t have moved in if it wasn’t for them! Cortland is a great place to live! Come join the family!
IAMFACE DA ZOE
Feb 26, 2020
Can’t express how thankful I am !!!! Being a single mom and not knowing how to do any repairs around my apartment can be stressful. But knowing that I can count on Mike to make sure everything gets done and taken care of on a timely manner is such a relief!!! Thank you
Ashlie Ussrey
Feb 21, 2020