Moving is never easy because you have to get so many things in line. It was overwhelming but I'd like to acknowledge Kierra, Marquis, and Colby for everything they've done. This complex is huge and I'm sure they are so busy, but they've been so patient and professional with every encounter. Kierra helped us get all paperwork on file, and it was so much paperwork. It was definitely not an easy process but she responded to every email within days and always addressed our issues and answered our questions. When moving in, our oven didn't have drip panels. I informed Kierra and Marquis the maintenance man came and fixed it within days. While he was there, he addressed another issue at our apartment that we didn't even bring to their attention. I was shocked and pleased at how he paid attention to detail. Colby even called me to discuss the oven and it was already fixed! Colby also reached out because she caught that we didn't sign the lease agreement yet and move-in was approaching fast. I'm so pleased with how t
Nina
Feb 11, 2023
We first contacted the property via phone and spoke with Christianna, she was pleasant and kind when answering all our questions. We set up a virtual tour via Zoom with Kierra who was always prompt and kind when answering our many questions both via phone and email. We are moving from out-of-state and it can be a bit difficult to find the right property, but Kierra made us feel very confident in our decision to choose Highcroft. We haven't moved in yet, but are very excited to do so in the next few weeks.
Lara Carignano
Feb 8, 2023
Marquis is amazing! He has taken care of several things at our apartment and is very professional and personable. He truly cares and makes us feel appreciated as tenants.
Debbie Reynolds Miller
Jan 28, 2023
I am putting this review only to compliment Marquis Craven. Marquis has amazing customer service, takes pride in his work, and make sure that the resident is taken care of and happy
Ashley Jones
Jan 26, 2023
Kiera was amazing. From her presence , to her mannerism. She was polite and was very informative about the property. She made me feel very comfortable with moving here after I told her my concerns . MAKE HER A PROPERTY MANAGER. !!!!! ❤️
Nae Scott
Jan 26, 2023
I toured the property with Kierra in the Highcroft location in Cary, NC. I was looking for a 2 bed, 2 bath for myself and teenage son. She explained how the property was currently undergoing renovations, which I was very pleased to hear. She was very knowledgeable, friendly, and answered all of my questions.
Allahquan Tate
Jan 26, 2023
Marquis responded to our work order very quickly this morning because of our broken washing machine. He needed to replace the washing machine and he met all of our needs and concerns very efficiently. He is very friendly and a great asset for the Cortland team.
Mike Pardue
Jan 26, 2023
Great Experience and I haven’t even moved in yet but it’s a great feeling know I’m covered when I do move in
Kawaties Williams
Jan 25, 2023
Kierra was absolutely amazing! She showed us a 3 bedroom apartment and made us feel extremely welcome. She is such a ray of sunshine and is so knowledgeable.
Paula Roberts
Jan 25, 2023
We have been living here for about 5 months and so far we like it! We did run into several issues with our unit upon move in, but maintenance was quick to solve all of our problems. Marquis in particular has been so willing to lend a hand and accommodate our needs. As for the complex itself, it seems to be pretty quiet here despite being right off of 55. Overall would recommend!!
Chelsea Karp
Jan 9, 2023