I love Cortland Grand River and want anyone reading this to know that you should absolutely come tour here! I'm not a comped reviewer, I have no incentive to write this outside of the fact that I've been in your (apartment searching) shoes not too long ago and want to help! I was honestly horrified at how awful every apartment community in town sounded according the reviewers and spent HOURS reading reviews of potential apartments online. Cortland Grand River was the only above 4-star rating community I could find that was still within a moderate price range and I'm happy to report I'm VERY pleased with my experience so far. About the unit: I opted for a third floor one bedroom unit which is all-carpet (note: only the first floor units have hardwood floors but the carpet is nice...and I never thought I'd like a carpeted apartment). The layout makes sense, I love my balcony with a view of the mountains, the room size is big enough for my queen bed, a good-sized dresser and a desk/vanity with space to spare. The closets are ENORMOUS with huge built-in shelves I've used for all my shoes (quick tip: dish rack dividers for your kitchen cabinets double as great shoe rack dividers for creating more space in the built-in shelves). The one-bedroom has plenty of storage space between the closet and the little laundry room attached to the kitchen! There are also built-in bookcases or desks in the common space which are nice. The dining space comfortably fits a four-seat dining table but six would be pushing it (reminder this is a one bedroom). About the staff: Very friendly, straight-forward. I didn't feel like I was being up-sold or pushed into a unit I didn't want. I looked at a hardwood unit (slight more) and an all-carpet unit I ended up choosing and Emily was great on follow-up. She even let me know when they started a new promotion after I'd seen the unit and expressed I would be putting money down. That's what honestly sealed the deal. They were great at explaining all the charges for my rent, utilities, etc and everything has been running smoothly. When I walk through the lobby building, they're there and happy to help. Every time I have any other questions via email I'm answered within 24 hours or less. Also, the 24 hour service hotline is great, they move quickly and resolve any urgent requests quickly. It's great to know there is always someone to call. About the amenities: They have lots of nice events for residents at the clubhouse which looks really nice after the renovations. The gym is REALLY nice. The one tiny thing I wish they had were spin bikes with SPD clip pedals but that's not a complaint, just a wishlist item! The outdoor seating/grilling area is HUGE and the fire pits are nice for the colder weather. Didn't try the hot tub or pool yet but they seem well-maintained and are newly renovated as well I believe. Mail/package room is super easy - it sends you an alert when a package is left for you and you can pick it up anytime! All of my big furniture deliveries made it here with no issue. Overall living experience: Easy breezy. Can I hear my neighbors through the wall sometimes? Ofcourse! But honestly, if that's something that bothers you to no end, you should really buy a house. If you share a wall, you're bound to hear stuff from time to time. I've found my neighbors here friendly to say hello to but otherwise keep to themselves which is great. Haven't experienced any loud parties or alarming habits to flag. For the most part I don't smell any smoke (understand that can be a big problem in Colorado) except when an unidentified neighbor enjoys a cigar here and there (who can blame him/her). So all around, my experience has been really enjoyable/easy which is EXACTLY what I was looking for coming from NYC.
Nov 10, 2019
Cortland Grand River property management has been incredible. My wife and I have had to move 10 times in our 8 years of marriage varying from apartments and rental homes for my work. The management team here at Cortland Grand River has far triumphed over our past experiences, the community is quiet, the amenities are always well taken care of (and the nicest we've seen in Colorado Springs, from other complexes claiming that they were "luxury"). Cortland Grand River far exceeds expectations in technology, community and customer service.
Oct 12, 2019
Cortland Grand River has stunning apartments and community amenities. The apartments have the best kitchens I've seen in terms of sophistication, high quality, and the most beautiful modern designs I've seen in the CS apartments. I love how every cabinet and drawer closes slowly instead of slamming. I also love the amount of windows they have in place, allowing a great amount of light to brighten up the place. They also have a luxurious pool and a large area around it to relax, tan, or barbecue. They have 2 free fitness classes throughout the week in addition to a small, but gorgeous gym.
Oct 9, 2019
Professional, timely response to maintenance repairs, grounds kept well, questions answered appropriately, safety questionable-although observed safety vehicles more often, Mail room more secure, clubhouse great renovation
Jul 31, 2019
Great service, concerned with parking lot and our air conditioning it has been assessed twice and we still do not have satisfaction. I am a little concerned about the heat flow we will have in the winter,
Jul 22, 2019
Service to my apartment was finished within an hour of me submitting the request. Seriously the best and fastest service I've experienced yet from any complex I've lived in! The staff are extremely polite and know my face when I walk into the office. I couldn't be happier with living here.
Jul 18, 2019
Great amenities great people. Always clean and maintained. Maintenance always comes when needed. Parking is good. Office workers are always nice and welcoming. Pool is amazing. Overall best complex we have ever lived in.
Jul 6, 2019
I honestly love living at Cortland Grand River. It's undergone an ownership change and some serious renovations in the last two years that have really upped the living experience. The apartments are very nice, the pool looks like it belongs in a resort, and there are weekly fitness classes and fairly regular events for residents so it feels like there's an actual community here. It's located near just about any kind of shopping you could possibly need, is super close to the highway without getting any noise pollution, and the staff is incredibly friendly and always helpful. I found my first apartment here by accident when I first moved to Colorado Springs, and I have no desire to live anywhere else!
Jun 11, 2019
LOVE this place!!! The leasing office and the maintenance guys are AWESOME always available to help! It's close to all the restaurants, shopping center and easy access to I25. Keep up the good work!!!
May 30, 2019