Reviews | Cortland Galleria

I had a wonderful experience with the leasing office! The staff ( Logan, Kailyn, Gabby, Tyler, and Jeff) was friendly, professional, welcoming, and very helpful throughout the entire process. They took the time to answer all of my questions, explained everything clearly, and made the leasing process smooth and stress-free. I truly appreciate their excellent customer service and how comfortable they made me feel. I would definitely recommend this leasing office to anyone looking for a great apartment community!

Aroob Rashid

Sep 25, 2026

Google

I have had great experiences with the office staff, especially Logan. She has helped make my experience better, love the layout, resident events and i’m glad that all of my calls and messages get a fast reply.

Mar Urteaga

Sep 22, 2026

Google

Logan was great.

Brian Bustos

Jun 7, 2026

Google

Logan helped me during my moving process and made everything super easy while answering any questions i had the units are very nice and well kept . i would definitely recommend this location

Fernanda Rangel

Jun 4, 2026

Google

I’ve lived here over a year, it’s a great place to call home. The staff are very friendly and willing to help with any issues. The grounds and building are well maintained, the halls are clean and smell like fresh washed laundry.

Thomas Finch

Jun 4, 2026

Google

Logan was super helpful and attentive. Glad to be moving here!

Julie

Jun 4, 2026

Google

Just wanted to brag on this property and its team! Gabby and Kailyn are truly the best and so helpful whenever we need anything or have questions they don’t hesitate to help out. Not to mention the property is absolutely beautiful!

Whittaney Copen

Jun 4, 2026

Google

The community was clean and cute. Can’t wait to move in

DeOnna Dixson

Jun 4, 2026

Google

Thanks Logan.. y’all were the best

Alejandra Torres

Jun 4, 2026

Google

The location and apartments are amazing. Maintenance is always polite, professional, and attentive. Office staff definitely cares about the residents and you can tell. Great place to call home.

William Yates

Jun 4, 2026

Google

Chaunceeeeee!! You are the funniest. Thanks for a great tour man. We are very interested in the community

Kayla

Jun 4, 2026

Google

Love the amenities!! Chauncee you did great

Sara Ziyadeh

Jun 4, 2026

Google

Thanks Logan for being a great listener on our tour. You are very insightful and knowledgeable. Can't wait to move in

Karl Villanueva

Jun 4, 2026

Google

Toured the community the staff was welcoming and has answered my questions before I even asked

Jake Aguilar-Lowery

Jun 4, 2026

Google

Logan was very friendly, professional, and helpful throughout the leasing process. She answered all my questions and made everything easy and stress-free. Great customer service—thank you, Logan!

Brian

Jun 4, 2026

Google

Lived here for 4 years love everything about this place and the attention to detail is amazing !!!! 1000% recommend

Edgar Romo

Jun 4, 2026

Google

Logan and her team well amazing for my family and I. The property is clean and proper and the staff is warm and friendly. I definitely recommend this area for anyone looking for a great place to live !

Julian Marin

Jun 4, 2026

Google

Clean apartments and very helpful staff

Keve Ngo

Jun 4, 2026

Google

Wonderful staff, would highly recommed

Keveion

Jun 4, 2026

Google

When looking for apartments Gaby from Cortland was extremely helpful and communicated so much along the way, making moving in so easy and smooth. Thank you to her !

Sofia Lopez

Jun 4, 2026

Google

Logan has made such a positive impact in such a short amount of time. I love the office team. They have been amazing, friendly, helpful, and always willing to go the extra mile. Thank you all for everything you do. We truly appreciate you!

Lee M

Jun 3, 2026

Google

I have been loving the recent resident events lately. The dog party was such a blast and really well organized. Thank you to the office team and specially Logan for making it a memorable day for us !!!!

Lebron Lebyron

Jun 3, 2026

Google

I LOVE THE GALLERIA!!!! Such a nice complex in an even better location! The staff is great and has always helped me with whatever concerns I may have and always a friendly face!!! If you’re looking for a nice And easy (and two seconds away from the best mall in Dallas) you should definitely come take a tour

Parker Chestnut

Jun 3, 2026

Google

Logan really made wanting to call this place a home very easy. Her knowledge of the property was impressive. Location is great and I really liked the layout of the until. Highly recommend!

Cali Darst

Jun 3, 2026

Google

The maintenance team has been excellent, reliable, and very responsive anytime I’ve needed assistance. They work quickly, are professional, and always make sure the job is completed correctly. The office team has also been amazing. Logan and Jeff both stand out for being helpful, friendly, and attentive to residents. Everyone truly works together to create a positive living experience, and I really appreciate all the effort and care that goes into this community.

Kylie Anderson

Jun 3, 2026

Google

I have had a great experience with the office staff. Everyone is kind, responsive, and always willing to help when needed. Logan has been especially helpful and brings such a positive energy to the team. It is clear that the staff truly cares about the residents and works hard to make this a wonderful community. Thank you all for your dedication and excellent service.

Brianna Hill

Jun 3, 2026

Google

Logan was great beginning to end!!! She made everything smooth and issue for my family and I, greatly appreciated! Definitely recommend for anyone prospecting.

Jay Rangel

Jun 3, 2026

Google

Logan was so incredible! She’s extremely knowledgeable and makes you feel comfortable and at home. I look forward to continuing this journey with her!

Sam Walker

Jun 3, 2026

Google

Logan is a rockstar! Promote her immediately!!! Since Logan joined the team, things have been so much better. She's always friendly, helpful, and understanding, even though I'm sure she hears excuses all day. She makes every interaction pleasant and is great to work with.

L. S.

Jun 3, 2026

Google

This complex is one of the cleanest, nicest apartments I have lived at DFW. Maintenance always shows up on time, management is always working with you. Logan was amazing through my transfers and overall stay here. Till next time Cortland Galleria! ❤️

Bibiana Wilson

May 6, 2026

Google

I had an amazing experience touring Cortland Galleria! From the moment I walked in, the team was welcoming, professional, and genuinely attentive. The leasing agent took the time to answer all of my questions and made the entire tour feel relaxed and informative, never rushed or pressured.

Carmen Gonzalez

Apr 30, 2026

Google

We stayed here for about a year and honestly had a pretty good time. The building has good security and package management is good with good number of Amazon lockers available. The only recurring issue was the bathroom sinks and tub kept clogging every now and then. But whenever we put in a maintenance request, they were on it pretty quickly. Overall, no major complaints!

Jahnavi Yellu

Mar 29, 2026

Google

I lived in this apartment during the summer and enjoyed it a lot. The apartment and rooms are great. The pool and gym are convenient. Location is great. Right off major highways, right next to the galleria mall. Easy access to Addison beltline and legacy west. There’s also a bus stop directly in front of the complex that can take you to uptown and downtown Dallas. The only issue at the time was that some of the doors were unlocked and easily accessible to the public which decreases the level of security in the complex.

K Fen

Mar 25, 2026

Google

Update I received my check, other than that minor issues this is a great complex and great staff members that take care of this place.

Basil S

Mar 21, 2026

Google

I honestly couldn’t be happier with my experience securing an apartment at Cortland Galleria—especially after having lived here previously. Coming back felt like coming home, and it only reinforced how exceptional this community truly is. From start to finish, the entire process was seamless, welcoming, and genuinely enjoyable. A huge part of that is thanks to Tyler Cantrell, the leasing manager, who is nothing short of amazing. Tyler goes above and beyond in every possible way—professional, attentive, incredibly knowledgeable, and most importantly, genuinely kind. It’s rare to find someone who truly cares about residents and takes pride in making sure everything is perfect, but Tyler absolutely embodies that. He made the leasing process effortless, answered every question with patience, and ensured I felt confident and excited every step of the way. His positive attitude and dedication completely set the tone for the entire experience. The community itself is just as impressive as I remembered—beautiful,

crackersgang YT

Mar 19, 2026

Google

Tyler was excellent. He was very kind and patient, answered all of our questions, and explained everything clearly. Throughout the tour, he made us feel very welcome and comfortable🙏

Andreina

Feb 23, 2026

Google

We’ve toured the Cortland community a few times while looking for a new home and had an excellent experience working with Tyler Cantrell. He is such a nice guy—very professional, patient, and easy to talk to—and he made each visit comfortable and relaxed. Tyler took the time to walk us through different floor plans, answer all of our questions, and explain everything clearly without ever making us feel rushed or pressured. It didn’t work out here for us this time, but we’ll definitely come back again in the future. We truly appreciate his honest guidance and positive attitude, and would absolutely recommend Tyler to anyone interested in the Cortland community.

Praveen S

Feb 9, 2026

Google

Beautiful complex and so accommodating

angela gonzales

Dec 22, 2025

Google

Great location and very nice team! This is my second time living at this apartment because moved out of the country in 2023. I live in building 1, and they have construction going on, I was so worried because I work from home 3 days out of the week and it's not as bad as I expected. I always see the cleaning lady and that's a great thing because you can tell the hallways get cleaned regularly.

Raymond Gray

Dec 8, 2025

Google

Thank you so much Tiana! Thank you for always being responsive when I have needed assistance. If you want a quiet community that values safety and security, please move in here.

Zvy D

Dec 2, 2025

Google

Thank you Chauncee for recommending Tiana. She was amazing through the whole process of moving. Thank you

Brian Mendoza

Oct 29, 2025

Google

I wanted to express how friendly, welcoming, and responsive the on site staff has been at this Cortland Galleria location, especially Tiana Morris the manager. I appreciate how helpful she has been throughout this whole process.

Patty Difilippo

Sep 29, 2025

Google

Great community. We love the people here!

kthompson7070

Sep 25, 2025

Google

This community has been amazing from the tour to every question we’ve had about the application process! The team has been helpful the service seems amazing. We also viewed their other property not too far away because the same team works there and because it’s so close on proximity we’re just weighing our options! Thank you guys

Isaiah

Sep 19, 2025

Google

This has been an amazing apartment complex since the moment I’ve arrived. When I moved in last year I was looking for a place to call home closer to my job. I toured countless apartments and was always left with uncertainty’s and refused to settle for something I may not want or enjoy. After doing two tours here I was already sold after my first. From move in to renewing my lease this year this apartment has been nothing short but amazing and I don’t plan on moving out anytime soon. The pool is always nice and clean and the neighbors are always friendly whenever they have get togethers. They are very understanding when it comes to paying rent which has always been something i appreciated. The community is clean and well kept and the love and care the team takes with cleaning daily shows as they are always sweeping mopping and cleaning the hallways and elevators to ensure us residents have a clean walkway and environment to be surrounded by! Anytime I have had any problems be it sink clogging, door not shuttin

DeAundre Spann

Sep 8, 2025

Google

I went to look for an apartment and the leasing team was very kind and all the service guys were so respectful and kind. :) They’re very helpful!

elizabeth Estrada

Jul 24, 2025

Google

Rondy was a very helpful guy answering any questions that I have and responding Immediately

Lonnie Brooks

Jul 16, 2025

Google

I toured this community and it was great! Employees were nice and helpful!

Jonathan Galvan

Jul 9, 2025

Google

I have lived in Cortlandt Galleria for the past year and a half after looking at several other complexes to live in. I am so glad I chose Cortlandt Galleria! The apartments are spacious, the location is great, everything is always clean and you are always given a solution to any problem. Highly recommended!

Ty Terrana

Jun 24, 2025

Google

Toured with Christy, she was the best. Gave me all the info i could need. Unfortunately, the price was a bit out of my budget. But a great experience nonetheless.

George Silmon III

May 23, 2025

Google

I’m so happy to share this comments about this property, a soon as I walked into the property they greeted me with a smile everyone was super friendly and very polite, manager was super polite with me and understood my needs. I’m I’m so thrilled to share this comments and of course I’m moving into this beautiful place.

omar cerda

May 23, 2025

Google

Update: I’ve been with Cortland at two different communities and both communities have been great. Galleria has the best maintenance staff, they are very friendly and prompt. The facilities including the gym and the pool are top notch. I would recommend Cortland to anyone looking for a quality apartment community. They even have creative communtity events which allow you to meet your neighbors. It’s a real community. Two of my closest friends are my neighbors! Thank you so much Julia for you happily helping me out on a Friday evening! You convinced me to make a quick decision about a major move. As a medical provider I really appreciate the convenience of this location to my office and I am very excited to be transferring to this community. I have been a Cortland resident for 2 years (Fossil Creek) and the consistency of customer service and amenities are unparalleled.

Ilia Smith

May 14, 2025

Google

We were so excited to check out this property and Christy was SO helpful! Can't wait to move in!

Ashly Coen

May 9, 2025

Google

My move-in was very smooth and well maintained. Tiana was very sweet and welcoming with my transition to my new home. The environment is peaceful and clean.

Trinity Causey

May 7, 2025

Google

I’ve been at this community for 5 years and my experience overall is great. Office and maintenance has changed at bit but they are always good

casmaster officials

May 5, 2025

Google

Kai was absolutely wonderful and made our tour experience the best it could be. She was very attentive and great to work with!

Kristina Harrington

Mar 29, 2025

Google

I'll leave this true story and I'll let you decide how good they are: I live in the 3rd floor and the trees are in line with my bedroom window. On windy days, the branches slam on my window and it can get quite loud. I brought it up to management as a minor recommendation. After a couple of weeks later, they sent a team to chop off the branches that were on the side of the building. They were able to fix that issue. Imagine the kind of care they put into the building and taking care of the residents. Great job Cortland team!!!

Adrian Fajardo

Mar 18, 2025

Google

Thank you Tiana for a great experience. You took your time and was very knowledgeable. I appreciate Chauncee for recommending me to you.

Daniel Myers

Feb 19, 2025

Google

I recently relocated to a different unit within Cortland Galleria, and I had an amazing experience thanks to the incredible assistance from Tiana and Rondy. They were extremely helpful and made the entire relocation process smooth and stress-free. I truly appreciate their professionalism and dedication. Thank you, Tiana and Rondy, for your outstanding service!

Alula

Feb 19, 2025

Google

I love the community here. The residents are so friendly

chauncee holston

Feb 17, 2025

Google

Tiana (Cortland Manager) is absolutely amazing!! 💗 I’ve loved living at Cortland Galleria this past year, and she’s made it so much better. Kind, responsive, and knowledgeable — I recommend this property, not only due to the wonderful living experience, but also because having great management makes all the difference! Thank you again, Tiana!

Brianna B

Feb 11, 2025

Google

Me and my wife stopped by Galleria when we were looking for our next home. Beautiful community!

Paul Vasquez

Feb 7, 2025

Google

5/5 from the staff to the community! Kudos!

Rondy Arocena

Jan 9, 2025

Google

I am thrilled to share my highly positive experience after recently moving into this wonderful apartment community. From the moment we began our search to the day we moved in, everything was seamless, largely due to the outstanding support Kai, our leasing agent, was absolutely instrumental in making our transition smooth and stress-free. Her professionalism, attention to detail, and genuine commitment to customer service set her apart. She patiently walked us through every step of the leasing process, answered all our questions, and went above and beyond to ensure we felt comfortable and welcomed. The apartment space is beautifully designed, with modern amenities, excellent layout, and a comfortable living environment that my wife and I are delighted to call home. The community features are impressive, and the overall maintenance and cleanliness of the property are top-notch Five-star experience from start to finish!

Ak

Dec 17, 2024

Google

I recently moved into Cortland galleria and have been really impressed with both the apartment and the outstanding customer service. The leasing team made the process smooth and easy, and the maintenance staff is quick and professional. The property is exceptionally clean, with well-maintained grounds that make it enjoyable to walk around. The management team goes above and beyond to ensure residents are happy. I’m already feeling at home here and highly recommend it!

hassana

Dec 13, 2024

Google

Rondy and Angel are the best. The apartments are amazing and beautiful, and the staff is the best!

samantha Alfaro

Dec 2, 2024

Google

Very cool property close to Dallas Galleria The team are very good, the amanities are awesome. I like the dog park it so big

Ephraim

Nov 29, 2024

Google

Just renewed my lease today after being here for 3 years and I have to say that it took longer than expected when I came to the leasing office. I had a great conversation with the staff and they were super friendly and gave me a great deal on my renewal. Happy to be here for another year and thank you everyone in the leasing office that helped me with my renewal! I highly recommend to check this complex out if you’re looking for a new home!

VizionEdits

Nov 25, 2024

Google

Great community with amazing customer service. Had the pleasure of touring with the community manager Rondy this Saturday, he answered all my questions. I recommend touring this property if you are looking for a place with great location and great staff.

Nedesly Figueroa

Nov 20, 2024

Google

Kai is absolutely awesome at what she does. She didn’t hesitate to help me when I walked in the door. She ensured that I was well taken care of, and helped me better understand the process and answered any questions I had.

makaylee

Nov 12, 2024

Google

I had a great experience living in this community. In the 13 months I stayed here, I had virtually no issues. My apartment was on the fourth floor. Moving in was easy because they have a decent sized elevator and there was never any issues with it. I always had a peaceful living experience, never had any noise issues. The apartment I got was very clean and free of pest issues. They have great amenities like gym, swimming pool, business center, free coffee at the leasing office, courtyard, etc. The vallet trash pickup comes every weekday which is super convenient. Maintenance has always arrived on time and taken care of everything. I also like that they hold regular celebrations for special occasions and holidays. They also have free weekly yoga and kickboxing classes. Overall it was a very pleasant experience. I'm leaving only because I want lower rent. But if you can afford living here and don't mind paying $1700+ rent this is an excellent community. Some unique things I found about this apartment: 1. There

Sagar Limaye

Nov 9, 2024

Google

I have lived here for a year and love it! Maintenance comes within 24 hours, broken elevators have been fixed quickly and random messes in the hallway have been cleaned up quickly. I also feel very safe here, even walking alone at night. Only negative I have experienced here is doors being broken for a while but it didn’t concern me since the area is so safe.

Allison

Oct 20, 2024

Google

I love this community! Kyril always goes above and beyond for me and for addresses any concerns I might have during the process!! I cannot thank her enough for everything!

Brianna Malone

Oct 16, 2024

Google

Kai was one of the most friendly and informative leasing personnel that I have ever worked with! Especially coming from out of town, she gave me such a wonderful experience. I strongly believe in having amazing staff can make or break an experience and Kai embodied everything and more. Overall, the community was beautiful and is commutable to popular locations in Dallas. The hallways seemed well kept and the finishes are more beautiful in person! I highly recommend Cortland Galleria....

isa

Oct 13, 2024

Google

Nestled in this vibrant community, I relish the myriad of activities and delectable offerings from the array of food trucks. The exceptional management team adds to the allure, making it difficult for me to leave my apartment. I am truly grateful.

Jibrib Ali Jr (Jay)

Oct 12, 2024

Google

Great office staff. Nice customer service

Ethereal Body Co.

Sep 12, 2024

Google

Kai was so helpful and welcoming me into my new home! She addressed all my concerns immediately and it’s been the most wonderful service ever! Highly recommend Cortland!

Yusrah Saadat

Sep 2, 2024

Google

AirBNB review: It was a lovely 5 day stay here. The apartments were spacious enough for the 4 of us, the pool was pretty. Only 4 stars instead of 5 because the hallways stink so bad. Thankfully it doesn’t linger into the apartment rooms themselves.

Local Traveler

Sep 2, 2024

Google

I was stopping by to meet a friend of mine who lives at Cortland Galleria. I just want to say that although I was just visiting, the leasing office was so welcoming! Kai, who I got to chat with while waiting, was nothing short of amazing. I was offered water, coffee, directions to the bathroom and all the sorts! If I were to live here, Kai would be the reason!

liv sae

Aug 29, 2024

Google

My overall experience & customer service have been stellar. From the calls made to the property with general questions, touring the property, & move in process has been anything short of amazing . The entire staff made me feel welcomed & right at home which sealed the deal for me making Cortland Galleria as the right choice for my next home. Thanks for everything !

Tray Hawkins

Aug 29, 2024

Google

I have been a resident of Cortland for almost a year in one of its communities. Still, looking to relocate closer to where I could facilitate access to the most central areas where I operate, I found this community, Cortland Galleria. Without basically having time to do so many moving procedures, I was assisted by a highly professional, friendly, and extremely diligent staff who, knowing how quickly I needed to move, were at the top of their capabilities and even making space to assist me, my first tour of the property was given to me by Walter Gonzalez who he proudly took me to all the common areas where I could appreciate the order, cleanliness and everything that has to do with the maintenance of a complex of that magnitude. In the office, I was assisted by Kai Uayan, who without wasting time processed everything I needed, took me to several units, and remained in constant contact throughout the process. I have lived in many properties in my years living in Dallas and this experience that Cortland Galleria

Luis Perez

Aug 28, 2024

Google

The leasing team was nice and friendly. With great customer service.

M L Patterson

Aug 27, 2024

Google

Friendly and helpful staff. Made it easy to move in. Spacious apartment

Brandon Walker

Aug 27, 2024

Google

Cortland Galleria is such a Dreamy Apartment Complex. Ms. Tiana was so professional with helping me and my Husband Find our perfect apartment Unit very communicative and super helpful with the application process. We’re so exited to be a part of this community! Also their entire staff is very friendly and helpful any questions we had they helped us and I love how they make you feel at home and how welcoming they are!

Arlette Campozano

Aug 22, 2024

Google

From the beginning to the end , I was met with nothing but professionalism and genuine kindness from the ladies in the office. Every step in the process was with ease and they are very quick to respond to emails/communication which is huge for me. The property meets and exceeds my expectations by far. Was a little skeptical about the enclosed hallways and they do such a great job of keeping the property clean and functional. They also stay on top of service requests which is obviously a huge plus. Definitely recommend to anyone looking for a peaceful community to be apart of.

Kendall Shorty

Aug 20, 2024

Google

Living in Cortland Galleria has been an absolute dream! From the moment you step inside, you're greeted by an incredibly warm and friendly staff which consist of Tiana, DeeDee, and Kai who go above and beyond to make you feel at home. Tiana’s efficiency and attention to detail are unmatched, ensuring that every request is handled swiftly with care and a smile. The cleanliness of the place is impeccable, making it a true oasis of comfort and serenity. The amenities and activities offered here are second to none, providing endless opportunities for relaxation, entertainment, and socializing. Whether it’s a dip in the pristine pool, a workout in the state-of-the-art fitness center, or participating in the numerous community events, there’s always something wonderful to experience. This is truly luxury living at its finest!

Armani Cole (Mani)

Aug 19, 2024

Google

I wanted to wait until I was here long enough to make a review. I’ve been here for almost a year and I can honestly say I’m pleased with my decision to move here. No it’s not perfect and I have some issues with orders getting fulfilled but the guys are so nice and responsive. Office staff is nice too.

Susan Gills

Aug 15, 2024

Google

Exceptional management and community! Never been in a community like this in Texas. Wish them more and more of success and branches!

M B

Jul 19, 2024

Google

We love this Cortland property. We have stayed at a couple others but this one is our favorite. I get so much light in my apartment and the staff is so friendly and supportive!

Denise Patterson

Jun 4, 2024

Google