Amazing property management. They are responsive and the staff around the complex are friendly. I feel safe in the community. It is reasonably clean. If it's unclean, it's mostly due to the residence, not the staff who frequently cleans the premises.
Dec 17, 2024
Apartments.com
I am thrilled to share my highly positive experience after recently moving into this wonderful apartment community. From the moment we began our search to the day we moved in, everything was seamless, largely due to the outstanding support Kai, our leasing agent, was absolutely instrumental in making our transition smooth and stress-free. Her professionalism, attention to detail, and genuine commitment to customer service set her apart. She patiently walked us through every step of the leasing process, answered all our questions, and went above and beyond to ensure we felt comfortable and welcomed. The apartment space is beautifully designed, with modern amenities, excellent layout, and a comfortable living environment that my wife and I are delighted to call home. The community features are impressive, and the overall maintenance and cleanliness of the property are top-notch Five-star experience from start to finish!
Ak
Dec 17, 2024
I recently moved into Cortland galleria and have been really impressed with both the apartment and the outstanding customer service. The leasing team made the process smooth and easy, and the maintenance staff is quick and professional. The property is exceptionally clean, with well-maintained grounds that make it enjoyable to walk around. The management team goes above and beyond to ensure residents are happy. I’m already feeling at home here and highly recommend it!
hassana
Dec 13, 2024
Rondy and Angel are the best. The apartments are amazing and beautiful, and the staff is the best!
samantha Alfaro
Dec 2, 2024
Have worked and lived here. As a resident, very easy going community with a great team.
Angel Saldivar
Dec 2, 2024
Very cool property close to Dallas Galleria The team are very good, the amanities are awesome. I like the dog park it so big
Ephraim
Nov 29, 2024
Just renewed my lease today after being here for 3 years and I have to say that it took longer than expected when I came to the leasing office. I had a great conversation with the staff and they were super friendly and gave me a great deal on my renewal. Happy to be here for another year and thank you everyone in the leasing office that helped me with my renewal! I highly recommend to check this complex out if you’re looking for a new home!
VizionEdits
Nov 25, 2024
Great community with amazing customer service. Had the pleasure of touring with the community manager Rondy this Saturday, he answered all my questions. I recommend touring this property if you are looking for a place with great location and great staff.
Nedesly Figueroa
Nov 20, 2024
Kai is absolutely awesome at what she does. She didn’t hesitate to help me when I walked in the door. She ensured that I was well taken care of, and helped me better understand the process and answered any questions I had.
mk
Nov 12, 2024
I had a great experience living in this community. In the 13 months I stayed here, I had virtually no issues. My apartment was on the fourth floor. Moving in was easy because they have a decent sized elevator and there was never any issues with it. I always had a peaceful living experience, never had any noise issues. The apartment I got was very clean and free of pest issues. They have great amenities like gym, swimming pool, business center, free coffee at the leasing office, courtyard, etc. The vallet trash pickup comes every weekday which is super convenient. Maintenance has always arrived on time and taken care of everything. I also like that they hold regular celebrations for special occasions and holidays. They also have free weekly yoga and kickboxing classes. Overall it was a very pleasant experience. I'm leaving only because I want lower rent. But if you can afford living here and don't mind paying $1700+ rent this is an excellent community. Some unique things I found about this apartment: 1. There
Sagar Limaye
Nov 9, 2024
The apartment and rooms are great. The pool and gym are convenient. Location is great. Right off major highways, right next to the galleria mall. Easy access to Addison beltline and legacy west. There’s also a bus stop directly in front of the complex that can take you to uptown and downtown Dallas.
K Fen
Nov 8, 2024
I have lived here for a year and love it! Maintenance comes within 24 hours, broken elevators have been fixed quickly and random messes in the hallway have been cleaned up quickly. I also feel very safe here, even walking alone at night. Only negative I have experienced here is doors being broken for a while but it didn’t concern me since the area is so safe.
Allison
Oct 20, 2024
I love this community! Kyril always goes above and beyond for me and for addresses any concerns I might have during the process!! I cannot thank her enough for everything!
Brianna Malone
Oct 16, 2024
Kai was one of the most friendly and informative leasing personnel that I have ever worked with! Especially coming from out of town, she gave me such a wonderful experience. I strongly believe in having amazing staff can make or break an experience and Kai embodied everything and more. Overall, the community was beautiful and is commutable to popular locations in Dallas. The hallways seemed well kept and the finishes are more beautiful in person! I highly recommend Cortland Galleria....
isa
Oct 13, 2024
Nestled in this vibrant community, I relish the myriad of activities and delectable offerings from the array of food trucks. The exceptional management team adds to the allure, making it difficult for me to leave my apartment. I am truly grateful.
Jibrib Ali Jr (Jay)
Oct 12, 2024
Great office staff. Nice customer service
Ethereal Body Co.
Sep 12, 2024
AirBNB review: It was a lovely 5 day stay here. The apartments were spacious enough for the 4 of us, the pool was pretty. Only 4 stars instead of 5 because the hallways stink so bad. Thankfully it doesn’t linger into the apartment rooms themselves.
Local Traveler
Sep 2, 2024
Kai was so helpful and welcoming me into my new home! She addressed all my concerns immediately and it’s been the most wonderful service ever! Highly recommend Cortland!
Yusrah Saadat
Sep 2, 2024
I was stopping by to meet a friend of mine who lives at Cortland Galleria. I just want to say that although I was just visiting, the leasing office was so welcoming! Kai, who I got to chat with while waiting, was nothing short of amazing. I was offered water, coffee, directions to the bathroom and all the sorts! If I were to live here, Kai would be the reason!
liv sae
Aug 29, 2024
My overall experience & customer service have been stellar. From the calls made to the property with general questions, touring the property, & move in process has been anything short of amazing . The entire staff made me feel welcomed & right at home which sealed the deal for me making Cortland Galleria as the right choice for my next home. Thanks for everything !
Tray Hawkins
Aug 29, 2024
I have been a resident of Cortland for almost a year in one of its communities. Still, looking to relocate closer to where I could facilitate access to the most central areas where I operate, I found this community, Cortland Galleria. Without basically having time to do so many moving procedures, I was assisted by a highly professional, friendly, and extremely diligent staff who, knowing how quickly I needed to move, were at the top of their capabilities and even making space to assist me, my first tour of the property was given to me by Walter Gonzalez who he proudly took me to all the common areas where I could appreciate the order, cleanliness and everything that has to do with the maintenance of a complex of that magnitude. In the office, I was assisted by Kai Uayan, who without wasting time processed everything I needed, took me to several units, and remained in constant contact throughout the process. I have lived in many properties in my years living in Dallas and this experience that Cortland Galleria
Luis Perez
Aug 28, 2024
The leasing team was nice and friendly. With great customer service.
Mitch Patterson
Aug 27, 2024
Friendly and helpful staff. Made it easy to move in. Spacious apartment
Brandon Walker
Aug 27, 2024
I do enjoy it here, with so many activities and food trucks to choose from. I find it hard to wanna leave my apartment, and I blame the amazing management that runs it all. Thank you.
Jibrib Ali Jr (Jay)
Aug 27, 2024
Cortland Galleria is such a Dreamy Apartment Complex. Ms. Tiana was so professional with helping me and my Husband Find our perfect apartment Unit very communicative and super helpful with the application process. We’re so exited to be a part of this community! Also their entire staff is very friendly and helpful any questions we had they helped us and I love how they make you feel at home and how welcoming they are!
Arlette Campozano
Aug 22, 2024
From the beginning to the end , I was met with nothing but professionalism and genuine kindness from the ladies in the office. Every step in the process was with ease and they are very quick to respond to emails/communication which is huge for me. The property meets and exceeds my expectations by far. Was a little skeptical about the enclosed hallways and they do such a great job of keeping the property clean and functional. They also stay on top of service requests which is obviously a huge plus. Definitely recommend to anyone looking for a peaceful community to be apart of.
Kendall Shorty
Aug 20, 2024
Living in Cortland Galleria has been an absolute dream! From the moment you step inside, you're greeted by an incredibly warm and friendly staff which consist of Tiana, DeeDee, and Kai who go above and beyond to make you feel at home. Tiana’s efficiency and attention to detail are unmatched, ensuring that every request is handled swiftly with care and a smile. The cleanliness of the place is impeccable, making it a true oasis of comfort and serenity. The amenities and activities offered here are second to none, providing endless opportunities for relaxation, entertainment, and socializing. Whether it’s a dip in the pristine pool, a workout in the state-of-the-art fitness center, or participating in the numerous community events, there’s always something wonderful to experience. This is truly luxury living at its finest!
Armani Cole (Mani)
Aug 19, 2024
I just picked up keys and I had the best experience with the leasing agents Kai and Olivia! The experience from start to finish has been amazing!
logan ervin
Aug 16, 2024
I wanted to wait until I was here long enough to make a review. I’ve been here for almost a year and I can honestly say I’m pleased with my decision to move here. No it’s not perfect and I have some issues with orders getting fulfilled but the guys are so nice and responsive. Office staff is nice too.
Susan Gills
Aug 15, 2024
Exceptional management and community! Never been in a community like this in Texas. Wish them more and more of success and branches!
M B
Jul 19, 2024
We love this Cortland property. We have stayed at a couple others but this one is our favorite. I get so much light in my apartment and the staff is so friendly and supportive!
Denise Patterson
Jun 4, 2024
The place and staff are wonderful! Don’t hesitate to visit. This is a must see place!!
Katie Parsons
May 16, 2024
Kai was so amazing!! I would recommend her every time!
DaLexis
May 16, 2024
Everyone on the team is great
Jet'Lania Simpson
May 16, 2024
Excellent customer service from both the leasing agents as well as management. The community is also beautiful!
Derrick Evans Jr
May 10, 2024
I recently moved into this apartment and have been very pleased so far. It's consistently clean and remarkably quiet. The management is responsive, and the amenities meet all my needs. Highly recommend for anyone seeking a serene and well-maintained home.
Verified Resident 1246396
Apr 23, 2024
Apartment Ratings
Things they won't tell you but I was disappointed to see after moving in: 1. There is no trash can provided when you move in. You have to buy your own. All they give you is a metal tray outside your apartment where you put the trash bags for valet pickup. It's pretty standard practice for apartments to provide every resident with a trash can so it was surprising to hear they don't give us trash cans after $1600+ rent. 2. In the Emerson 1b floor plan, the bedroom door into the bathroom has no lock. The photo I have posted of the double door is the door into the bathroom and it looks like a closet door, which means there's less privacy in the bathroom if I have visitors come over (you can peek through those doors). Nobody told me about this when I was touring the property. The sample apartment they showed me was a different layout and that one had no doors in the bathroom. Management doesn't seem to care and arent doing anything about it. It was a really great experience touring the property. Julie was really p
Sagar Limaye
Jan 31, 2024
Daniel, Nada, and Diana have been the absolute best! Daniel has been, without a doubt, the most amazing and attentive leasing agent I’ve ever had the pleasure of working with. Diana, the manager, is very kind and considerate. This has seriously been the best experience. You can tell they genuinely care about representing themselves and their office well. I’m so glad I’m able to live in a community with such a wonderful, reliable, and communicative office. 😊 Thank you!
Bree B
Jan 23, 2024
The team has been great! Diana, the manager, is very kind and considerate. This has seriously been the best experience. You can tell they genuinely care about representing themselves and their office well. I’m so glad I’m able to live in a community with such a wonderful, reliable, and communicative office. 😊 Thank you!
Bree B
Jan 23, 2024
Helpful and understanding.
Lauren Phipps
Jan 4, 2024
Lived here 6 months. The property was upkept very well and the common areas (pool, gym, coffee area) were always clean. Close vicinity to the Galleria Mall is a huge plus for mall shoppers. My only issue was traffic noise from the nearby highway. If you are sensitive to noise pollution be aware.
Phil Williams
Jan 3, 2024
One of the maintenance guys found my purse at the garage and kept for me. Good job!!!
debbie Ayodele
Nov 28, 2023
Beautiful community!
Diana York
Nov 16, 2023
Love the entire team here! They are rockstars!
G T
Nov 16, 2023
Marco is always a pleasure. He is very informative and always wants to make sure you know all the details you need to avoid confusion. It is refreshing.
B Alvarado
Nov 16, 2023
Love Cortland family!
Rampen Setty
Nov 16, 2023
Great team with a wonderful community feel. I’ve been living here for almost 2 years and it’s been the best experience.
Hannah B
Nov 16, 2023
Victor helped me with a clogged shower drain and took the initiative to change a fire alarm battery that he noticed was dead. He also took photos of cracks in the wall and scheduled repairs for those. He provided excellent and quick service and was very kind as well.
Jacob Pilgrim
Oct 16, 2023
I toured this beautiful community with Julie and she was so awesome. She gave all the information I needed to know while also genuinely caring for my must-haves within my new home. If you are wanting to tour this community you must ask for Julie.
Caleb Washington
Sep 11, 2023
I lived at the Cortland Galleria for one year and highly recommend!! I have never lived anywhere with better staff - Maintenance is prompt and called me immediately with updates on my requests. The leasing office always picked up the phone or called me back within the day whenever I had questions. Dealing with the office can be a daunting part of living in an apartment and Cortland Galleria took all those stresses away. My unit was great also - the space was efficiently designed so that there was a lot of great storage and it had the modern look I desired while apartment hunting. Very few maintenance issues that were taken care of quickly (as I said above). In terms of the community, great location walking distance to the Galleria, eateries all through Addison, and easy access to really anywhere I wanted to go in DFW. There were community events ~2x/month and I frequently used the amenities (especially the gym). Lived there as a solo female and never felt unsafe. TLDR I highly recommend this apartment wand it
Emily Romero
Sep 11, 2023
I visited the Cortland Galleria today with my Wife and Daughter. We met with Julie and we wanted to complement her on her professionalism and knowledge making our visit very enjoyable. Our tour was great showing all the amenities of the property. Julie was able to help our Daughter find the right unit to meet her needs and before we left provided all the information we need to help make an informed decision including availability and quotes for all the units we were interested in. If anyone is planning on visiting the Cortland Galleria property please ask for Julie!!
Joe Fusco
Sep 9, 2023
I don't live here (yet) so this is just a review of the interaction I had. It was a really great experience touring the property today. Julie was really professional and friendly and definitely knows how to make people smile.
Sagar Limaye
Sep 9, 2023
I’ve been here for a week and I’m highly impressed. The move in process was seamless, the leasing staff goes above and beyond for you. The residents are so friendly and nice. It’s a quiet, peaceful property. Maintenance is on it, easy to file requests. I do wish they would go around fixing all the doors around the property that go to the garages. Some of the handles are barely hanging on. The trash situation isn’t my favorite but they do go around cleaning each floor of the property so it smells nice. (You just leave your trash bags outside your door until valet gets them) Otherwise, location is fantastic and this will probably be a property that I’ll stay in for a while.
Samantha Dinsdale
Jul 13, 2023
Julie & Nada were very helpful and knowledgeable. They made me feel at home from the time I opened the door.
BIlly G
Jul 10, 2023
The entire staff over at Cortland Galleria is amazing but Nada is an absolute GEM! She went above and beyond for me during my apartment search (including numerous and very sporadic tours, a million questions and so many emails) and you can really tell she cares about this community. She sets a great standard. It ended up not working out, but PLEASE if you are looking to rent here, ask for Nada and she will lead you to the promise land.
Kelli Frazier
Jul 6, 2023
I lived here from March 2020 through December 2022. I loved it! The only reason I left was to downsize and they don't have studio apartments. I transferred to another Cortland complex before my lease was over! I did have some problems with water leaking through the floors when it rained, but maintenence was responsive and fixed it for the most part. I believe it's because it's an older building. Other than that I rarely had issues. The gate to the garage does break often, even still when I go visit friends. I met people through the yoga classes there that I'm still friends with!
Brianna Shanelle
Jun 24, 2023
Best leasing office staff with stellar customer service. Maintenance guys are wonderful. They’re super patient, knowledgeable and compassionate. It’s also perfectly centrally located for a recent transplant like myself.
KayEff
Jun 20, 2023
Apartment Ratings
Great location good neighbors. The staff always has an answer for any question and the service team always makes it happen. Can't find a better all around place to live.
Charlie Hall
May 24, 2023
Lived here for 15 months and if it weren’t for my job relocating further away, I definitely would have stayed. From day one on my tour, I have received exceptional client service. Nada, Marco and the rest of the staff have always been extremely kind and are very responsive. The apartments are very quiet, almost sound proof. My neighbor had a little baby and I never knew until I saw him. The location is 10/10 because you have easy access to the toll and 75 so going downtown, further north Dallas and even Arlington is convenient. And the rent was the lowest that I could find for what you get compared to other apartments in the area. Totally recommend!
Jessica Emeodi
May 22, 2023
This complex was a great place to live, from the amenities to the staff everything was top notch. The location is great for getting to know the Dallas area! The Manager and staff are always there for any questions or concerns, especially Nada she was a true gem at this complex!
Basil S
May 20, 2023
Julie Griffith is AMAZING!! she went above and beyond to make sure that I had the home I wanted. The staff at Cortland galleria is top notch!! I only moved in a few weeks ago and have had the best experience of any apartment I’ve ever lived in.
Alula
May 5, 2023
I moved from across the country and state and can say Cortland has been my favorite apartment complex yet. What makes it great is the people that work there. Julie, Nada, Ainsley, Marco and several others go above and beyond to make you feel at home. Game nights, active monthly events, and wine nights helps you meet people in your community and build relationships. I’m so glad I met who I have and love living here!
Abby
May 1, 2023
If there's one thing I'll say to people looking at this place, it's that the customer service is top notch! Nada has been so professional in helping me understand my options of leasing and worked incredibly hard to provide me the best options. Since I was leasing from Utah and hadn't seen the place, I was concerned what it'd really be like. Well no worries! Nada took the time to FaceTime through the unit and amenities, and even kept me up to date when the specific unit type I wanted was available. Furthermore, she understood what I was looking for, and when a unit popped up that better fit what I was looking for, she pounced on it right away! There's more to the leasing than just the unit, and I'm very happy I got a unit that fits what I was looking for. If you're looking, you might as well check this place out. Worst case scenario, you get to experience some amazing customer service haha.
Scott Kim
Apr 28, 2023
I love living in these apartments! The staff is excellent! It is a nice, quiet community. I enjoy going to the pool, exercising in our gym, and walking outside to soak in the scenery! Highly recommend living here.
Ashley Bush
Apr 27, 2023
Cortland Galleria apartments are a great place to live, with a fantastic staff and beautiful, well-maintained units. The sense of community and safety make it an excellent choice. Highly recommended.
Alexis Cortés
Apr 27, 2023
The staff of Cortland Galleria is always so friendly and helpful when there’s any issue.
libby kellum
Apr 27, 2023
The Cortland team has always responded promptly to any of my work order requests While not the newest of apartments complex in the area, our property has the best outside and grounds keeping in the area. I have lived here almost 10 years and love our location and smoke free building. The current staff is the best I have experienced since I have lived here.
Eddie G
Apr 27, 2023
management and service tram are the best ! And also, always looking for opportunities to make the place look better.
leslie leslie
Apr 27, 2023
Julie was my leasing consultant and she made the move in process a great experience. I love living here, the manager and all supporting stuff are all friendly, courtesy and welcoming. I have already refered 3 new tenants and 1 is moving here May 2
Anesu Chidyausiku
Apr 26, 2023
This apartment is in a great area, close to Downtown Dallas and the Galleria Mall. Had a great experience finding my new apartment. Julie at the front desk was very helpful and quick with getting me setup and in the right place.
Brennan Ellis
Apr 25, 2023
The property is in great condition and is located pretty conveniently to the DNT, galleria, and Inwood Dr. Julie from the leasing office assisted me with every step of the process from my tour to getting internet and utilities setup!
Guy Peart
Apr 25, 2023
The best complex I’ve ever lived in. The staff is nice, professional, and they make sure they do absolutely everything they can to make your living experience here amazing !! They deserve 100 Stars !
Josiah Da Illest
Apr 25, 2023
Great so far! The staff, the place, the community is Amazing! Glad to call it my home now… Shout out to Marcos, Nada & Julie! You guys are the best!!!
Chantelle Rosario
Apr 25, 2023
I have been staying at Cortland Galleria for a year. I will say this community is AMAZING! The staff is so kind hearted and very helpful. The maintenance team is Wonderful, knowledgeable and prompt when it comes to resolving issues in my home and maintaining the property. The whole staff is a true delight to be around, just passing someone in the hallway or come down just to get coffee. Yes we have a coffee machine with a variety of drinks. The office staff hosts events and show the residents how much they actually appreciate us! We have several events (game nights, fitness classes, we even had an Easter egg hunt). Don’t just take my word for it, if you’re on the search for a new place to call home, stop by and meet the office staff and let them take you on a tour of the property. FYI you will love the pool and palm trees, just in time for summertime bbq’s. 😊
Hunni Mustard
Apr 25, 2023
One word! JULIE amazing from start to finish and I haven’t even received keys yet. She was kind and extremely helpful to say the least. Can’t wait to call Cortland home! Julie for Manager
Kevona Handy
Apr 22, 2023
I've been living here for one year now, and I would say this community has taken a huge turn in a positive direction. The staff, especially the maintenance put in a lot of work to keep the property clean and residents happy. I love it here! They've upgraded their amenities, cleaned the garage, and always stay kind and responsive. Ansley, Nada, Marco, Julie, Jesus, Vic- Highlighted all the names I could remember, but everyone who works there is the best.
Anonymous
Apr 19, 2023
Apartment Ratings
I’m please with these apartments! Very quiet.. all the neighbors are super nice! The maintenance team come super fast… the office staff is super nice.. my son and I feel safe here so we are happier then ever
Acw1911
Apr 17, 2023
Apartment Ratings
My husband and I was relocated to this location, following a very devastating turn of events. It was a bit difficult adjusting to a new community, and we've had our moments of openly expressing so. We've faced some unforseen challenges since being apart of this location. However, one of the managers Marco Vargas Flores, has gone above and beyond to assist in anyway to make our stay comfortable, and has been diligent in offering empathy with the utmost consideration of our situation!
Anonymous
Apr 14, 2023
Apartment Ratings
I moved from Missouri to Texas and feel like I lucked up n chose the perfect place. I did everything virtually and was hoping it would be just like I was told and I can confirm it is. The staff is amazing and services are completed fast. I’m so grateful to have found this place.
paigemkin---ahoo.com
Apr 14, 2023
Apartment Ratings
Wonderful staff, effort is put into maintaining the building. It’s a great place to live. Maintenance workers are always friendly and happy to help, and any issues I have had, the office has dealt with promptly.
hahazachary@yahoo.com
Apr 13, 2023
Apartment Ratings
We have loved living at Cortland! It is an older complex but well maintained and the perfect location near the highways and Galleria! Super friendly staff and the pricing is very reasonable for the area
Blair_Picha
Apr 11, 2023
Apartment Ratings
I have never had such good communication from someone at an apartment complex until I met Julie. She is truly a delight to work with.
TrueBeautyKills
Apr 10, 2023
I'm relocating from Charlotte, NC to the Dallas, TX area in a couple months. I worked with a couple apartment locators to line up a few apartments for me to tour on my pre move trip. After one of those appts ended early, I stumbled across Cortland Galleria(no locator I worked with had it listed). Nada was phenomenal from the moment I walked in. It was by far the best customer service I've received throughout my entire weekend of being in Dallas looking at apartments. The apartments looked very modern, were in a good median location for me to go to work and visit friends in downtown area, and the price point for the area was very reasonable. I decided to make Cortland Galleria my new home in a couple months.
carlton
Apr 5, 2023
Great experience living here so far. Very professional and friendly staff.
Feb 27, 2023
Apartments.com
Julie was such an amazing help and really accentuated the best features of the Logan and Wellborn floorplans, leaving me immediately feeling at home. She is super nice and I will definitely be back!!
Thomas Gassert
Feb 25, 2023
Amazing!! Julie helped me find the specific apartment I wanted, made sure everything was transferred ahead of schedule and just now found a package I thought wasn’t delivered! Thank you so so much! And I appreciate everything
Canvas Muscle
Feb 8, 2023
Julie is amazing! She answered all of our questions on our tour and provided us with honest feedback. The floor-plans are very spacious and the amenities are awesome. Great location and close proximity to Galleria Dallas Mall, amazing restaurants, and the Dallas North Tollway.
Clayborn Williams
Feb 4, 2023
maintenance was good at this place job gets done in 1 day, maintenance technician Austin, he's is very helpful and so happy with service..
Likhitha Mallempati
Feb 2, 2023
I have been living in these apartments for over a year. It’s quiet and safe. The parking garage is convenient. The staff is very helpful. I really appreciate Marco helping me renew my lease. My apartment is nice just wish it was a little bit bigger for the price. On the plus side you can transfer to a bigger apartment or a different cortland location with no extra fees after being here for a year.
MyCurvy Beauty
Feb 1, 2023
I'm relocating from Charlotte, NC to the Dallas, TX area in a couple months. I worked with a couple apartment locators to line up a few apartments for me to tour on my pre move trip. After one of those appts ended early, I stumbled across Cortland Galleria(no locator I worked with had it listed). Nada was phenomenal from the moment I walked in. It was by far the best customer service I've received throughout my entire weekend of being in Dallas looking at apartments. The apartments looked very modern, were in a good median location for me to go to work and visit friends in downtown area, and the price point for the area was very reasonable. I decided to make Cortland Galleria my new home in a couple months.
carlton
Jan 21, 2023
I have been living in this apartment complex for almost 2 years. Very good experience so far, the management team is always very friendly and helpful. If I have any service requests they are resolved the same day. Nothing really to complain about.
Rokas Kundrotas
Jan 17, 2023
Had the pleasure of touring with Nada today. Let me start off by saying she was so kind and knowledgeable/was able to answer all the questions we had. The complex was very clean she showed us around the pool, gym, hallways and we got to see the Emerson floor plan which was really nice as well. This property is perfect if you have a doggy since they have a bark park that was a bonus for us well as them having elevators! We can’t wait to move in
K J (Ruetheday)
Jan 6, 2023
Maintenance staff members like Victor, are always helpful and proactive. Friendly and response timely. They are always empathetic and understanding as well as solutions oriented.
Cleverly Chloé
Dec 19, 2022
Victor is a top-notch maintenance technician, he's always happy, helpful and knowledgeable about every issue that we have had come up in our time here.
Timothy Shiveley
Dec 16, 2022
Excellent work with some repairs made to my apt.
Alexis Cortés
Dec 16, 2022
Ya tengo tres años viviendo en esta comunidad y la verdad la recomiendo al cien tanto por la atención de todo el personal de trabajadores de la oficina como los de mantenimiento siempre amables y disponibles para cualquier situación k pudiera presentarse y la ciudad además de bonita es bien tranquila las personas k viven son todas al igual bien amables yo creo estaré otro año mas 😂🥰
Yanisleidy Cervantes Lezcano
Nov 29, 2022
Beautiful property and great people/staff to work with. Very professional group - Cortland management. Konnie Losey
Konnie Losey
Nov 18, 2022
Super clean and neat property!
Alexandra Brown
Nov 18, 2022
Staff is incredible and always goes above and beyond. Inconveniences are always bound to happen during apartment living- just know that here, you can have full confidence that management will do everything in their power to fix it and make sure you’re satisfied.
Sally Mander
Nov 17, 2022
Cartland Galleria has changed for the better in the small bit of time I’ve lived here. Palm trees placed around the pool area, a huge upgrade to the Zen garden and other things that make the community better. The Office and Maintenance team are amazing, you can’t walk pass without being greeted by any member of the team. Neighbors are friendly as well. I enjoy living here.
Toronia Amani Lee Powell
Nov 17, 2022
Excellent staff and beautiful homes!
Arnaldo Ríos
Nov 17, 2022
I've been living here since April2022 & I wish I could live here forever! Foreal I dont want my lease to end. Maintenance i s quick & they are super friendly, both maintenance and leasing office! Social events they host are a plus. The halls are sweeped & mopped often which is something I've never experienced before at previous apartments. & Thank you to Marco for being so helpful when I was inquiring about Cortland Galleria! :D love living here!
Arely Oaxaca
Nov 16, 2022
After living in Cortland Galleria for about a year I don’t have any major complaints. The management is nice, they usually take care of stuff in the apartments pretty quickly. There are routine monthly events for tenants. The gym is open 24-7. Garage always have parking spots. The area is safe. There is unfortunately little in the walking area, no cafes or restaurants which is a bummer. Leasing and management staff are extremely friendly, approachable and caring, and primary reason for 5 stars (living-wise more like 4). There are some issues here and there (ex. broken AC in the gym, key fob doors not locked, garage doors get broken, sometimes dirty floors in the hallway…).
Ivan S.
Nov 16, 2022
After living in Cortland Galleria for about a year I don’t have any major complaints. The management is nice, they usually take care of stuff pretty quickly. There are routine monthly events for tenants. The gym is open 24-7. Garage always have parking spots. The area is safe. There is unfortunately little in the walking area, no cafes or restaurants which is a bummer. Leasing and management staff are extremely friendly, approachable and caring. There are some issues here and there (ex. broken AC in the gym, key fob doors not locked, garage doors get broken, sometimes dirty floors in the hallway…).
Ivan S.
Nov 16, 2022
I have been here for about a month and it is very quiet. Service requests are prompt and staff are very nice.
Jo Goodman
Nov 15, 2022
Community leaders are always helpful and proactive. Friendly and response timely. They are always empathetic and understanding as well as solutions oriented.
Cleverly Chloé
Nov 15, 2022
Beautiful community and it is in such a great location
Mikah Washington
Nov 15, 2022
I recently moved from another state. The reason why I chose Cortland was because the staff demonstrated the best customer service out of all of the other apartments that I contacted. Nada provided a virtual tour and I worked with her consistently throughout the process. Customer service and communication has been excellent. Though I have only been here a week, I will say that the apartment was exactly as expected. A few minor updates could be applied for the price and I have noticed some residents are not as clean as it relates to pets and/or trash but overall, no major concerns. Very safe environment. I would give the apartment condition overall 4/5 stars but if you are looking for excellent service, I would rate 5/5. I am very impressed with the entire team at Cortland.
Jovan Goodman
Oct 28, 2022
This is the best apartment experience Ive had in the area.
Sep 25, 2022
Apartments.com
I love this apartment! Brando is very kind, caring, professional & such a helpful person that has really taken great care of me and has made the move in process for me as smooth as possible. All the residents I’ve encountered have been really nice people also. The place smells amazing and the staff does a great job with keeping everything clean. Front desk is very responsive & the maintenance team is great! X Miami is a great place to reside!
Sep 25, 2022
Apartments.com
Love the community and it's looking clean and well taken care of.
Sep 23, 2022
Apartments.com
I am very happy with the attention received by the entire building team. In addition to this, the amenities are absolutely great! My favorite leasing offices in Miami, and look how hard it is!
Sep 22, 2022
Apartments.com
I moved in about three weeks ago and as of now I very happy with my decision to live in this community. I was promised peace and quiet and that is exactly what I am receiving. The Management office team are wonderful and do everything in their control to help you with any questions or issues you may have. So far, so good!!!
Sep 22, 2022
Apartments.com
This is my first time ever living on my own and I absolutely adore these apartments!! The staff and management are wonderful and there is constantly something interesting going on, whether it’s free food or just hanging out together!
Sep 22, 2022
Apartments.com
I have only lived here a few months now, but I can honestly say I really enjoy it here. All of the staff are very genuine and care about all of the residents. I love the amenities like the relaxing pool and the relaxing hammock garden. 10/10 would recommend to anyone, they will take care of you here!
Sep 22, 2022
Apartments.com
I honestly love it here at The Row. I have only had 1 issue and they promptly came in and fixed it. All of the staff members are so polite and helpful. I love the pool and free printing in the office. I recommend this property for sure!
Sep 22, 2022
Apartments.com
Great experience with the tour and the help of Arman! Very detailed.
Sep 22, 2022
Apartments.com
Best place to live Thanks to mr arman to show us this unit very happy we Choose this place to call home Thanks again Will recommend Luxury place Thanks mr arman again
Sep 21, 2022
Apartments.com
I love the location of Left Bank building and the proximity to river walk. The CTA is also a block away, which makes it super convenient to move around the city! My favorite part about the building is the super helpful and friendly staff. They truly make you feel at home and welcomed :)
Sep 21, 2022
Apartments.com
I have visited this building a few days ago, it's really good one with nice neighborhood. Arman from leasing office showed me some units there and he was so kind, patient and helpful!
Sep 21, 2022
Apartments.com
Had a tour for the house and our guid was Arman, really nice and helpful person. Nice place btw!
Sep 21, 2022
Apartments.com
Left Bank has everything I wanted for my next home. The amenities looked nice and well maintained. Armand was my leasing agent who showed me multiple units so I could see the different layouts and finishes. He was approachable and made the process more enjoyable. Left Bank seems like a great community, can't wait to experience it.
Sep 20, 2022
Apartments.com
Recently had my tour of the building. My guide, Arman is such a gentleman and explained everything with detail. Beautiful place and great people all around.
Sep 20, 2022
Apartments.com
When I came on a apartment tour, I was very impressed and how friendly the staff was, especially Arman. I was greeted with a lollipop and an engaging conversation that made me feel right at home. I enjoyed how accommodating and understanding the staff was. Surely a beautiful building that cares about its residents!
Sep 20, 2022
Apartments.com
I barely write review but I want to share my experience this time! This summer when I desperately looking for home, I found this building through apartment app and had a tour with one of the amazing agents, Arman! He is amazing, well-informed and help me a lot through my lease process. So, now I am here and really satisfied with my decision! Great location surrounded by best restaurants and bars and the building amenities is fabulous.
Sep 20, 2022
Apartments.com
Left Bank is the place that I was always looking for! So happy that I selected this building to live in downtown Chicago. Definitely it wouldn't be possible without Arman's help, who gave me tour amazingly and I easily convinced by him that there is no better place for me than Left Bank.
Sep 20, 2022
Apartments.com
Left Bank is a great building. I appreciated Arman’s help when I was looking for the right apartment. He was very pleasant, helpful, and patient while I looked at a bunch of units.
Sep 20, 2022
Apartments.com
Beautiful place to live with updated appliances. My favorite amenity about living here is the fitness center! Spacious and comfortable. I love living here.
Sep 19, 2022
Apartments.com
Sierra Foothills is a nice, well conserved and quiet community with friendly neighbors. My living so far has only been pleasure.
Sep 19, 2022
Apartments.com
This is very nice place to live. The staff is what makes it so nice. They all do a great job making this feel like home. It has recently been renovated with some new furniture in the common areas which makes it more updated.
Sep 18, 2022
Apartments.com
Sierra Foothills is a great place to live. It is clean, well run and resident friendly. The apartments are spacious too. I highly recommend this property.
Sep 18, 2022
Apartments.com
The leasing process was friendly and professional and the building and it's amenities are lovely.
Sep 18, 2022
Apartments.com
Been here over 10 years. We are completely satisfied. Excellent staff and great tenants.
Sep 18, 2022
Apartments.com
I find that 500 Ocean Avenue is ideal for me after retiring and downsizing from a large house. It is well designed and affords a sense of space in a very small apartment.
Sep 17, 2022
Apartments.com
Super amazing luxury apartments in downtown. The details in the building, the staff and the amenities show! The pet policy, ammenities, modern industrial look. It all makes it a great place to live!
Sep 16, 2022
Apartments.com
The highlands have been a pleasure to live in. Few distractions and overall friendly Neighbors when you open a conversation.
Sep 16, 2022
Apartments.com
This is a really nice community to live in. It’s clean, the staff is nice and we have parking on site! Tons of street parking too for guest!
Sep 15, 2022
Apartments.com
Staffing is always so polite and quick to answer any questions that we may have! Everyone here is so friendly and it’s a great community here!
Sep 15, 2022
Apartments.com
Left Bank is truly the place to when considering a “home” in downtown Chicago! Left Bank exceeded our expectations in great part because of the staff who take great pride in what they do and in providing outstanding service. My family is so pleased and happy that our older child selected Left Bank to call “home”. Our virtual tour was confirmed with and hosted by Garth Johnson in early July for a projected Sep 2022 move in date. Garth was/is absolutely amazing, very knowledgeable, attentive and professional who clearly loves what he does! Thank you again, Garth for your help throughout the application process up until our move-in last weekend. It was/is truly a pleasure to finally meet you in person. We really appreciated your gracious offer of the chilled drinks upon arrival, quick pick up of our keys to ensure a smooth move- in with Benny’s invaluable help at the Concierge station. The trolleys were readily available for use and Benny’s “tip” on locking the elevator made our multiple trips smooth and efficie
Sep 14, 2022
Apartments.com
I have entered my second year living here at Elan City Center and I couldn't be happier! I adore so many things about living at ECC, to name just a few: -- the location, which is close to downtown Moore Square, the Museums, the local Publix grocery store, wonderful dining, beautiful parks and Oakwood Historical District among many more attractions! -- The first-rate appliances, amenities such as the gym (which has a water bottle refilling station), billiards, clubhouse facility where frequent events are hosted, complimentary printer access, pool and grill area, Luxor lockers for Amazon deliveries, a dog park and more that I know I've forgotten! -- Best of all is the staff - Ashley, Brianna, Jacob, Justin and Devin all go out of their way to ensure that living at ECC is seamless and worry free. At the heart of living here are the "hearts" of this wonderful staff. This is by far the best apartment living I have ever experienced and I plan to stay here as long as I can! :-)
Sep 14, 2022
Apartments.com
Racoons and roaches exist but are taken care of promptly.
Sep 12, 2022
Apartments.com
I’ve had a fantastic experience at X Miami. The amenities are incredible, the residents are friendly, and the units are beautifully maintained. Also, the location can’t be beat!
Sep 12, 2022
Apartments.com
This complex is fantastic. Their staff is personable and friendly. Their maintenance team takes care of issues promptly. Best complex I've lived at.
Sep 12, 2022
Apartments.com
Very impressive in every aspect. The staff I've encountered were remarkable. Their work is efficient and professional.
Sep 11, 2022
Apartments.com
NO other place like Santana Row Living. Seriously!!
Sep 9, 2022
Apartments.com
Nice community to life in. Love living here but the place need a Security Guard to resolve issues faster regarding drug smoking neighbors and noise. Maintenance Team is always helpful and very nice
Sep 8, 2022
Apartments.com
Large apartments with excellent storage in a super location. Some apartments have attached garages which is perfect for senior security.
Sep 7, 2022
Apartments.com
The Pines of Woodforest apartments is a well ran complex with an intact management team. Management team is well experienced and are EXTREMLY urgent in their response to any problems you have. I can't think of anything bad to say about them at all
Sep 6, 2022
Apartments.com
I have really enjoyed living here at Stone Gate. The management is super friendly, the atmosphere is wonderful, and any issues are addressed in a timely manner.
Sep 6, 2022
Apartments.com
I am in my 7th yr. at San Sebastian, Everyone is very friendly, helpful if needed. Best place to live.
Sep 5, 2022
Apartments.com
Overall a great place to live with all you may need - well located, great staff and nice amenities.
Sep 4, 2022
Apartments.com
The Courthouse is a carefree living space with excellent amenities and a management team that goes the extra mile for its residents. Love it here.
Sep 4, 2022
Apartments.com
I’ve lived in this community for almost a year and the Abode staff have been professional, and accommodating, from day ONE! The community is well maintained, and we are notified whenever an issue arises that could possibility affect the Abode neighborhood. Beautiful homes, great location, well kept grounds, professional office staff ~ All that attributes that make up a well designed, healthy community! Thank you Abode!!
Sep 4, 2022
Apartments.com
Overture is a beautiful facility with friendly accommodating staff and residents. Many opportunities for community interaction.
Sep 1, 2022
Apartments.com
My service requests are completed within 24 hours unless its over the weekend. Rodney has responded all of my emergencies promptly and kept in communication with me through the process. Im very appreciative!
Aug 31, 2022
Apartments.com
Apartment interiors are updates and nice. Staff is friendly and quick to respond to request. New updated main pool is really pretty. Complex I has good amount of free parking.
Aug 31, 2022
Apartments.com
I love living here! It will be eleven years and I know I couldn't ask for a better or nicer place to live
Aug 30, 2022
Apartments.com
If you are looking for an apartment in this area, go with 3 Journal Square. They have the best leasing staff to help make your move-in process seamless. Besides, the apartment is kept in pristine condition too.
Aug 29, 2022
Apartments.com
We have lived at the Residences on High Street over 4 years and have really enjoyed our time here. Everything is clean and well-maintained. The office is very responsive. It is a great place to live.
Aug 28, 2022
Apartments.com
The Courthouse Square Management and Maintenance staff are excellent! We receive prompt responses to our questions and concerns. Our maintenance requests are very few but are taken care of extremely timely! The grounds are beautifully manicured. In the winter, the snow removal is extremely timely. We love it here at Courthouse Square! Thank you Trevor, Kassandra, Rene & Jesse! Sincerely, Tom & Ann B.
Aug 28, 2022
Apartments.com
Exelente atención 👍😁
Tomas Conte
Aug 27, 2022
The Boardwalk at Town Center is a beautiful community with friendly office staff, maintenance is very efficient, and the area offers the convenience to the waterway, restaurants and fun shopping!
Aug 27, 2022
Apartments.com
The grounds, the office staff and Maintance staff are great. Kind, knowledgeable etc.
Aug 27, 2022
Apartments.com
I have lived here for almost two years now, and to say I love it is an understatement. I have told my friends about this place and the great amenities and how wonderful the staff is. If I ever have a question about anything, and I do mean anything, even the smallest thing. I get a response with that same day or the day after. If you're looking for a new place to live or if you're new to the area, I hardly advise you to come look at Cortland. You won't regret it!
Aug 23, 2022
Apartments.com
I've lived here for three years and am happy with my experience. The staff is courteous and takes the time to make residents feel welcome. They are also timely with resolving maintenance issues.
Aug 15, 2022
Apartments.com
Clean community and quiet community. Noise only heard when people are at the pool. Enough parking space. Problem is false secured community sales. The doors are broken. Anyone can literally get in. You don't even need an acces key. One of the major reasons why I got this apartment was how secured it was. All the access doors need to be fixed. That's false advertising
Aug 15, 2022
Apartments.com
I recently moved in to Cortland Galleria. I have enjoyed my time here so far and that’s due to Mercedes in the leasing office! She is always so kind and goes above and beyond to help however she can. She even went to measure my door before I moved in to make sure the furniture I ordered would fit inside the door. Cortland is lucky to have Mercedes! Overall the apartment is nice and has a great location.
Caroline Mott
Aug 10, 2022
Mercedes and Ansley were the nicest people I met while looking for an apartment and made me feel right at home! I love this community, it's in such a good spot right off the tollway and 635 near the Galleria mall and has a lot of great places so close. The amenities are super nice and I love the modern feel of the apartments. The dog park is HUGE and perfect for my dog. Definitely recommend Cortland Galleria!
Sean Micheal
Aug 10, 2022
The most beautiful community!!! Amazing associates very friendly. The maintenance gets the job done the same or next day! Move-in date was so smoothly and the home was very well put together. Over all the best experience living here so far.
Karenlinares
Aug 9, 2022
I've lived here for 8 months now and I have absolutely LOVED it! The office staff is great, maintenance is always on top of it, amenities are great, and the location is always so convenient from where I need to be in my day to day. Definitely not going to be moving anytime soon.
Adony Rios
Aug 9, 2022
Love living at Cortland Galleria! The team is awesome and are always willing to give a helping hand. Smooth move-in process and really happy with my decision. The location is great right off the tollway and easy for me to get to work. Definitely recommend!
Faraz Virani
Aug 9, 2022
Beautiful property
Yesenia
Jul 28, 2022
My husband and I have lived here for over 6 months, and we absolutely love living here. We initially looked at more than 20 apartments, but Cortland Galleria was the best decision by far. Shoutout to Nada! She was so knowledgeable and caring with our tour and application process. The staff and maintenance team is so friendly and very responsive. You will always feel appreciated as a resident. 10/10 highly recommend!
May 29, 2022
Apartments.com
Great location, very helpful agents and service associates.
Chinar Singh
May 27, 2022
Moved here in December 2021 and have loved it. Move in was very easy and application process was quick. The location is amazing and the area is very quiet considering proximity to the tollway. Management is extremely nice and accommodating. Major selling point for me was the dog park. My dogs love to play with other pups out there and it’s great for them to roam around on nice days. I do wish more people cleaned up after their pets but that happens everywhere. If I’m able to stay in Dallas, I will definitely be renewing my lease.
Shelby Marsh
May 25, 2022
Cortland is an amazing community with incredible staff!!! This is why I have been here for 4 years and continue to rent here!!! Great location as well!!!
May 6, 2022
Apartments.com
Management is so good, would love to stay again here
Vasundhra Dewangan
Jan 22, 2022
Excellent location and great modern apartments in a prime location. Enjoying my stay here, the apartment is spacious and they keep organizing events and weekly yoga classes even during Covid times. Love their coffee machine 😄. Some recurring maintenance issues - elevator, trash / smell around parking, gym sanitizing wipes etc but nothing major as such. One suggestion would be for the clubroom - there's no way to charge a laptop if working from there. The office staff is amazing, courteous and very responsive!
Dipen Mehta
Jan 22, 2022
The team and apartment complex here at Cortland Galleria has been second to none. They make you feel at home from the day you tour your apartment to the day you move out.
Jan 22, 2022
Apartments.com
I woke up to a flat tire a few days ago and reached out to the leasing office they sent Paul and Jonathan to help me and when I tell you a do appreciate these two! This was the 2nd time they have come to my rescue! You too are the best! Thank you so much!
AllthingsKandibytee Bedroom Kandi Consultant
Jan 10, 2022
I have lived here for almost a year and have had a great experience. Leasing and maintenance staff are professional, responsive and accommodating. I am only moving once my lease is up due to me having a fully remote role and relocating closer to downtown. If you are looking for a quiet, reasonably priced community, I'd highly recommend Cortland Galleria
Taylor Bandemer
Jan 4, 2022
It is a joy to work with the staff at Cortland Galleria!
Abby Edwards
Oct 28, 2021
Very nice community and even better staff! Everyone was so pleasant, informative and helpful - I instantly felt comfortable. I won't hesitate to choose Cortland Galleria next year when I relocate!
Jennifer Maier
Oct 27, 2021
Excellent location and great modern apartments in a prime location. Enjoying my stay here, and the free 24 hr coffee. Maintenance could use some improvement - elevator issues, trash / smell around parking, gym sanitizing wipes etc. Also, the clubroom isn't that useful - If I want to work there's no charger. The printer has no paper; no scanner.
Dipen Mehta
Oct 27, 2021
The Cortland Galleria team goes above & beyond to make me feel like family. Huge shoutout to Brett, Nada & Serena for efficient communication and hosting awesome resident events!
Maddie Wojs
Oct 27, 2021
Shoutout to Nada! By far the best experience I've had touring. She's caring, fun, and super nice! Great vibes from this place all around- clean, super friendly staff, and really convenient location in Dallas. 10/10 recommend; I can't wait to move in in January!!
Reem Elsadawy
Oct 26, 2021
As a previous resident here at Cortland Galleria, my only regret about living there was leaving (moved for work). Beautiful property and the maintenance/ upkeep of the building is very well taken care of. The service team is really caring and efficient with service requests which was a big plus. The leasing office is quick to help and always nice. Do yourself a favor and choose Cortland Galleria!
Kareem Zidan
Oct 26, 2021
You won't be treated as nicely anywhere else! Cortland Galleria truly cares about everyone. I've gotten to experience that firsthand while apartment shopping- I didn't get the same attention and genuine feel anywhere else. Serena, Nada, and Brett truly brighten up the office! Not only do I feel appreciated as a customer, but as a person.
Nioma McPhee
Oct 26, 2021
Location and management is amazing! I initially loved this place because of the location and amazing spacious floor plans as well the features in the homes but I also grew to love the team. The team is amazing! Shout out to Jesus, Victor, and Brett! 10/10 recommend!
Dan & Jay
Oct 26, 2021
I moved in May 2021 from Minnesota. The staff has been very kind and helpful. The apartment is beautiful in such a great location. I recently put in a service request and it was promptly taken care of. I am so glad I choose Cortland Galleria!
Thats Jalisa
Oct 26, 2021
Very excited to move to Cortland Galleria coming 2022! The amenities are beautiful and the location is the perfect central location for Dallas. Brett was so helpful with our application. The breezeways and common areas look great so I know the service team is going above and beyond daily. Couldn’t be happier to move!!!
Karla Yvette Camacho
Oct 26, 2021
Daniel was great at fixing our AC yesterday! He was very helpful and super nice. He even was able to change our water filter when we hadn’t gotten a chance to put in the work order for it.
Jessica Bailey
Oct 12, 2021
I worked with Nada and she was great! If you visit here I would recommend asking for her she is pleasant and professional and knows her property!
D S
Oct 9, 2021
I have lived here for 6 years and I absolutely love it and would highly recommend it to anyone looking. The location is perfect, my apartment has all the amenities I wanted such as tall ceilings, wooden floors, spacious layout and all new appliances. The maintenance team is amazing and Ive been so impressed at how quickly they resolve any issues and their professionalism. Most importantly the leasing staff and management are amazing as well and especially Brett who is wonderful and goes above and beyond to make sure residents are taken care of. I’ve lived at apartments all across the metroplex and this is by far the best experience I’ve ever had!
Christy Hampton
Sep 20, 2021
I've just moved here from Seattle and finding a place to live was my biggest worries. But when I reached out to Corland Galleria, Serena helped me find a right apartment and made the process as painless as possible. She was very kind and patient with me to resolve any uncertainties I had from Seattle. When I finally arrived here and saw the place, I was surprised how clean everything is and how great all of the amenities are. Plus, this apartment is conveniently located close to a mall(Couple blocks away),a Costco(10mins), and H-Mart(16mins). I am looking forward to spending more time here and experience the amazing community.
Michael Kang
Aug 8, 2021
I really don’t know the words to express the gratitude I have for the Cortland Galleria team, specifically Brett, the manager. He is always calm, kind and willing to help and leads by example. Service requests are answered timely, always. I have never leased at a community where staff is consistently on their “A” game and delivering the best customer service there is. I am proud to say I joined the Cortland family. I am only moving because I need three bedrooms. They really value residents and their our feedback. Thank you Brett for such a pleasant experience during my time here! Somebody give him a raise!! 😁
Jamila Gilliam
Aug 6, 2021
Hands down, easily the best apartment complex we have lived at. I don’t usually write reviews but our experience here deserves a merit. Customer service is great, the front desk staff especially Brett for example, has always taken care of our requests in a timely manner. We are only moving out due to a closer commute but even then, we are staying at yet another cortland property. Also, shout out to the amazing maintenance crew!!! Keep up the good work everyone because your hard work does not go unnoticed :)
Tony Huynh
Aug 4, 2021
I searched for so long to find a good apartment home, and Courtland Galleria went above and beyond. The staff is super sweet and really helpful. Maintenance takes care of any service request either day of or the following day. I'm glad I decided to live here! It's been nothing but amazing
Cy Sanchez
Jun 15, 2021
This complex is a great complex with an awesome staff! I would definitely recommend this complex to anyone looking for a place to live.
Jamie Terry
Jun 15, 2021
Beautiful community with amazing service! Brett is incredible and such an asset to this community and team. Thank you for everything!
M
Jun 12, 2021
The front desk is always really friendly and helpful. Great team overall.
Resident
May 13, 2021
Apartments.com
My fiancé and I have lived at Cortland Galleria for almost two years. We are happy with our experience here! The staff is very friendly and helpful. Recently, they helped us move to a new apartment unit, and we are happy with the smooth transition and outcome. The maintenance staff also is great. They are quick to help us with any issue.
Resident
May 13, 2021
Apartments.com
Great community. Very clean and very safety! Highly recommend!!
Resident
Apr 19, 2021
Apartments.com
Cortland Galleria has been a pretty great living experience. From the amenities, services and constant communication from the office staff. I'd also like to acknowledge the service team, specifically Jesus the service manager and George the service tech. I've had quite a few things that have needed repair over the last few weeks and they've done a great job communicating and getting the job done in a timely manner. I'd honestly say this has been the best service team I've encountered while living at an apartment complex. For this reason alone I decided to renew my lease for another 15 months. Thank you Cortland team for the living experience and a special thanks to Jesus and George for continually providing great service!
Willie Dennis
Apr 2, 2021
George did a great job at our place with our blinds, our A/C, our window springs and stuff with the guest bathroom I really do appreciate him helping with a job that takes all day he did it like it was nothing and fast amazing job from George he deserves every blessing coming his way from the universe great guy plus he’s giving me a light bulb I’ve needed for a long time thank you George for an amazing help best worker hands down.
Brenden Lewis
Mar 17, 2021
Amazing staff! Definitely recommend living here
Anonymous
Mar 13, 2021
Survey
Thank you so much Julia for you happily helping me out on a Friday evening! You convinced me to make a quick decision about a major move. As a medical provider I really appreciate the convenience of this location to my office and I am very excited to be transferring to this community. I have been a Cortland resident for 2 years (Fossil Creek) and the consistency of customer service and amenities are unparalleled.
Ilia Smith
Mar 9, 2021
It's not very often you meet a team that you want to brag about. I mean really, really brag about. I just moved in and this team has IT! They are by FAR the most professional, friendly, helpful, caring team that I have met to date. Their attention to detail and compassion for the residents is rare. Always respectful, considerate and they go above and beyond. There are always crazy days, I have witnessed their ability to deal with situations quickly , effectively and compassionately. I can't say enough great things about this team! Itati, Brett, Julia, Martin, Jose, Victor, Julio, Veronica and Tony. This is the FIRST time in my life, I know everyone's name, because they all have introduced themselves to me. I am amazed at the level of customer service and care this team displays on the daily. But you also need to be accountable for yourself as a good resident. I love living here! I'm a big fan. If you come in and look, tell them Peggy sent you - what are you waiting for? Come check it out!
Peggy Patterson
Feb 7, 2021
Called and the guy was very professional and good. We are looking to lease here and it seems like things are taken care off well over here.
music sounds
Dec 20, 2020
I love this property! Leasing team is awesome(Julia and Shelby, [sorry if I spelled wrong] were super helpful in my leasing process), the service team takes care of request within a proper time frame, and the location is just heavenly. I am transferring to another apartment within the complex(bigger space), and the process was a BREEZE. I love calling Cortland Galleria home :) Definitely recommend this property to everyone!
Courtney Williams
Dec 7, 2020
Great experience! I was looking at apartments in the Cortland community and I found Cortland Galleria online. I fell in love with the location and high ceilings, so I scheduled a tour. I met with Julia and she was fantastic, she helped me find the best apartment and floorplan within my budget and she was so responsive and friendly. It definitely helped to break the ice and build a relationship with her and the others in the leasing office. I would definitely recommend her and the Cortland Galleria property.
Ashton Walker
Oct 28, 2020
I just want to say how quickly Jesus responded to my service request! The property is beautiful and in a great location. This is the perfect place to live at. I can’t forget to mention how professional the office staff is.
Perla DeLeon
Sep 16, 2020
This apartment complex is great! The atmosphere is beautiful, and the staff is very nice and helpful!
Emily Tappana
Sep 11, 2020
Amazing place to live! Apartments are gorgeous!!
Jordin Baylee
Sep 11, 2020
Easily the best apartment staff I've ever had the privilege of working with! Alexis in particular has always been helpful whenever I need a problem addressed. Whether it be a non-functioning appliance, leasing questions, or package retrieval, I know I can always count on her for a quick and professional resolution.
Andre West
Sep 10, 2020
Love this property! My friend has lived here for several years now. And let me just shout out to the maintenance staff! Without them this property wouldn’t be in the shape they are in. Special kuddos to their most recent addition Jesus! My friend is super happy that he’s joined their team. She’s mentioned how professional he is and is very helpful and truly cares about the property but most importantly the residents. The property has gone through several managements and she’s never been as happy as she is now. I would recommend this place and once my lease is up and I’m ready to make a far move.. this property will definitely be the first place I will come to.
Vanessa Rodriguez
Sep 10, 2020
Very clean and welcoming place!
Logan Hamilton
Sep 10, 2020
I love living here! The amenities are great and the staff is always so helpful and friendly! It’s also a great price for this luxury living style. My favorite thing about Cortland Galleria is that it’s not too far or too close to places!
Julie Griffith
Sep 10, 2020
The lead maintenance man Jose Has always been great helping us out with our issues he even does it with a smile thank you Jose at Cortland Galleria.
Angel Molina
Sep 10, 2020
Crystalynn did an incredible job at making our apt hunt really easy! She was patient and super receptive to our concerns and needs.
Verified Resident
Jun 24, 2020
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