Featured Reviews

Hello, I would love to take the time out to acknowledge the ladies at Cortland Fossil Creek Apartments. I am currently living in Louisiana and I am in the process of moving to the Fort Worth, TX area. Ciara has been EXTREMELY helpful, knowledgeable, caring, and sweet. She has helped my husband and I every step of the way from our initial conversation and through the application process. She’s really sweet and I look forward to becoming a resident because of her. This process wasn’t easy for us but she walked me through it and has kept me encouraged every step of the way. I appreciate Ciara and the other Cortland Fossil Creek ladies. Thank you so much for all your help :-)

Brittany Dixson

Jun 23, 2021

Google

For the most part I really like it here. No matter where you go you will always have some kind of issue. This complex just has a lot less.

Chad Traver

Jun 21, 2021

Google

excellent

Jun 18, 2021

Survey

Cortland Fossil Creek has a friendly staff and great maintenance team. Staff members have been helpful with with questions regarding my stay at this complex. I would like to specially mention that the maintenance team is excellent and have addressed my apartment issues promptly from burnt light bulbs to a damaged component on my AC unit preventing it from turning on during 90 degree weather. My experience here has been pleasant and peaceful and would recommend this complex to those interested in living in the area.

James Nguyen

Jun 13, 2021

Google

Quality apartments, outstanding maintenance people and a nice pool and exercise room. The only problem right now is the ga situation, but thats largely out of their control and will be finished soon.

Current Resident

May 18, 2021

Apartments.com

My husband and I have been looking all over for a place to call home and stumbled across this gem. Ciara went above and beyond helping us! She put in so many detailed touches and did an incredible job personalizing our experience to find us the best possible apartment for our needs. The community seems very peaceful and is in a great location with very friendly staff. We are absolutely considering making this our home after such a great experience.

Angelica Negrete

May 12, 2021

Google

This review Is it based off of my move-in experience. Laura was my leasing agent and made sure that my move-in was flawless. There were a couple things that were not up to my standards moving in but I address them with Laura and David. His maintenance crew took care of them immediately I couldn't be more happy. I hope I stay as happy as I am now throughout the duration of my lease I definitely recommend this property its absolutely beautiful over looking the golf course and well kept. All the ladies up front are so helpful and nice. Thank you all I appreciate your professionalism and thoughtfulness that goes into making sure your tenants are taken care of! Kenya -

FTW FOOD GODDESS

May 11, 2021

Google

Honestly, I just love Laura. She’s my favorite. She was so helpful throughout the whole application process. ❤️

Jazzmine Jones

May 6, 2021

Facebook

The front desk people and the maintenance people were very very friendly. Especially Stacy, Ahmad & Sierra! They always tried to make things easy on us so for that I’m grateful and definitely recommend this community for anyone else.

Ayman Mufleh

Apr 28, 2021

Facebook

Great community and always helpful. Especially Stacy, Ahmad, and Sierra! We had some issues while living here but these 3 people above always tried to do their best to make our living experience much better so I’m grateful for them!

Current Resident

Apr 28, 2021

Survey

Jessie was so polite, came practically immediately to fix my air conditioner that wasn’t working! I was pretty disappointed since I just moved in Friday and by Sunday my air was not working, Jessie was great, decision in this property restored!

Becky Storey

Apr 26, 2021

Google

Jessie was so polite, came practically immediately to fix my air conditioner that wasn’t working! I was pretty disappointed since I just moved in Friday and by Sunday my air was not working, Jessie was great, decision in this property restored!

Current Resident

Apr 26, 2021

Survey

I’ve lived here for almost two years now in two different units! The office staff is always very helpful. The maintenance staff goes above and beyond at all times! The property is always kept clean. The only “issue” I’ve ever had was going from 30$ for valet trash and then randomly on my last lease they added a random additional fee titled-trashed-hauler fee of 10$. Seemed suspicious however the office staff said it was the fee added from the city? Other than that if you want a decently priced, calm, nice apartment complex this is a great community! It’s also a bonus living on a golf course with great views!

Jennifer Olafson

Apr 24, 2021

Google

We stopped by the office to inquire about availability and Ciara was so sweet! She let us self-tour the complex and their model unit and we were able to move at our own pace without any pressure. She was super helpful and patient with all of our questions. Even if you’re just looking for information, swing by their office and talk to Ciara, she is wonderful!

Elizabeth Stein

Apr 17, 2021

Google

Fast and great service.

Current Resident

Apr 17, 2021

Survey

Best. Maintenance. Team. Ever. The lock on our door broke so we were stuck inside. Ahmed Elwaei to the rescue! He was very kind and very knowledgeable. If I could give him more than 5 stars, I would.

Current Resident

Apr 11, 2021

Survey

My sister and I were trapped in our apartment due to a broken deadbolt, and Ahmed came to rescue us. GREATEST MAINTENANCE EVER.

Kaylie Warren

Apr 11, 2021

Google

The only complaint I have is they are picky about what they want to pick up for trash. 30 bucks a month a pizza box or beer box not in a trash bag is not asking to much in my opinion.

Anonymous

Apr 11, 2021

Apartments.com

I try not to be a bother, but when i have had to call to request help of any kind, the response is very prompt and things seem to run smoothly. You have my thanks!!

Anonymous

Apr 11, 2021

Apartments.com

Ciara is the most sweetest person I have ever met!! She continuously goes above and beyond to ensure that I am given a true Cortland experience and would recommend her to anyone looking to live with Cortland. This company needs more individuals like her. D. Nate

Nate Dodoo

Apr 10, 2021

Google

Ciara was totally awesome!!! BEST EVER!!

Sean Lewis

Mar 31, 2021

Google

I don’t usually write reviews but with all the help we received from Ciara I just had to take the time. Since day one she has been very attentive and beyond patient with us. If we need help or have any questions we know she’s only a call away and won’t hesitate to help us. Thank you Ciara for all that you do we can’t thank you enough!

Daniela Juarez

Mar 31, 2021

Google

I put in a maintenance request because my fridge stopped working while I was out of town and when I got home everything had spoiled. Ahmed came and got it back up and running. He was very professional and timely.

Current Resident

Mar 30, 2021

Survey

Ahmed was very helpful and kind. Great service!

Current Resident

Mar 30, 2021

Survey

I really enjoy the trees all over the complex and the flowers upfront. Clean is very important to me. I love coming home.

Anonymous

Mar 21, 2021

Apartments.com

Jessie is Great! He's always so kind and helpful each time he's come to fix something for me.

Current Resident

Mar 12, 2021

Survey

Really appreciated your help Jessie Bascus.

Current Resident

Mar 12, 2021

Survey

Ahmed Elwaei did very good job fixing request i have from online.

Resident

Mar 8, 2021

Survey

Ahmed helped us with many maintenance requests during our stay, he even helped us with our frozen water pipes during the shutdown. He’s very pleasant to speak with and his work is always good!

Current Resident

Mar 6, 2021

Survey

Ahmed Elwaei filled multiple service requests for my apartment in a very professional and timely manner. I had 5 service requests that was fixed in a matter of minutes. Also very nice and made sure that everything was fixed to perfection and left us more than satisfied!

Resident

Mar 6, 2021

Survey

Good stuff and good service Ahmed doing great work

Current Resident

Mar 6, 2021

Survey

Quick and friendly

Anonymous

Mar 3, 2021

Survey

Ahmed Elwaei responded to a service request and was great

Resident

Mar 3, 2021

Survey

The service provided by Ahmed E. was quick and friendly and he was able to fix everything in the same visit!

Lillian Prado

Mar 3, 2021

Google

My experience with this place, was amazing. Ciara was off the charts with information. She was very polite and answered every question that I had. Although I will not be able to live here, I would defiantly recommend this place to anyone that I come across that is looking. Thank you again Ciara, keep up the great work.

Jasmine Brown

Feb 17, 2021

Google

We’ve lived at Cortland Fossil Creek for going on 3 years and just extended our lease by another 15 months. We absolutely love the management and maintenance staff. David, the maintenance supervisor, is excellent and extremely polite. Add that on to the gorgeous apartment, great amenities, and perfect location…it’s a WIN!!

Seth Fuston

Feb 10, 2021

Facebook

I have amended this review due to the staff. So far, the staff have been amazing. My wife & I have run into a few issues living here as shown by pictures below. We have had 3 leaks since we have lived here that has ruined some pretty expensive stuff, however, staff has been quick to fix all issues each time. Next, we have had quite a few people park in our reserved parking and they seemingly never get towed. Whether they move or the process of getting the tow truck here takes too long, they have yet to get towed. You will run into things living here, no place is perfect. That being said, I can assure you that it will always get addressed if you bring it up to staff.

Daniel C

Feb 9, 2021

Google

I would like to give a shout out to Ciara. She’s a great leasing consultant. She was so patient and tried so hard give all the options that are suitable for us. Thank you, and we really appreciate you.

Dina Abdullah

Jan 24, 2021

Google

I would like to give a shout out to Ciara. She’s a great leasing consultant. She was so patient and tried so hard give all the options that are suitable for us. Thank you, and we really appreciate you.

Prospective Resident

Jan 24, 2021

Survey

Very friendly and made me feel very welcome. Ciara was great!

Lee Ann Sifford

Jan 23, 2021

Google

Everyone was so friendly and helpful. Really made me feel at home and welcome

Anonymous

Jan 23, 2021

Survey

We had previously wanted to lease with a different Cortland campus, however we fell in love with Fossil Creek and the PEOPLE working there. Ciara Arthur was truly a gem and someone we’ll forever remember. She made moving into our first apartment together, special. She was extremely attentive and informative when we had questions (and boy did we have questions). Thank you for making my boyfriend and I feel at home so quickly!

Resident

Jan 5, 2021

Survey

I want to share what a constant pleasure it is to have a maintenance staff as professional, courteous, and effective as the people here. First, the grounds and the landscaping are all impeccably maintained, and the garbage pickup is always on time. But personally, it's the attention to my service calls that is outstanding. I hardly have problems, but when there is something I need, light bulbs or air filters changed or whatever, I place a service order and usually someone is at my door within a few hours. Once I had a problem with sewage water from another apartment backing up in my sink. I called after hours service, and the gentleman came out within an hour, even though it was late in the evening. He then called in the plumber, who also came out right away, even though it was after 11:00 PM. And every member of the staff that has attended me in the three years I've been here has been professional, competent, and friendly. And on top of all that, they are really conscientious about COVID-19 prevention measur

Don Krause

Dec 30, 2020

Google

I personally have had a rough year and was just looking around for a new place. Ciara was absolutely amazing! She connected with me so well and helped me find the perfect place. She is a sincere woman with a great heart. I recently lost my boyfriend among other deaths this year as well as surgeries and i cried on her lol but she was so sympathetic and helped me the best way possible. Kind hearted and just made the company itself make me feel at home right away. Wasnt even expecting to sign a lease that day and i did. I move in in a couple weeks and so excited after all the pain i have been through. Thank you so much for making me feel comfortable and feel like its a home. Highly recommend Ciara and this company and will be spreading word for sure.

Liz Shepard

Dec 27, 2020

Google

I personally have had a rough year and was just looking around for a new place. Ciara was absolutely amazing! She connected with me so well and helped me find the perfect place. She is a sincere woman with a great heart. I recently lost my boyfriend among other deaths this year as well as surgeries and i cried on her lol but she was so sympathetic and helped me the best way possible. Kind hearted and just made the company itself make me feel at home right away. Wasnt even expecting to sign a lease that day and i did. I move in in a couple weeks and so excited after all the pain i have been through. Thank you so much for making me feel comfortable and feel like its a home. Highly recommend Ciara and this company and will be spreading word for sure.

Prospective Resident

Dec 27, 2020

Survey

Ashley is so thoughtful! She saw me struggling to help someone who is not from the community the other day and said "Hey Alycia" then continued to help this guest. I had not spoken with Ashley in MONTHS!! to hear that she remembered me and my name was just so heartwarming and kind. You don't see that too often anymore. We love our 2 bedroom home and couldn't be more happy with our time here. The staff is great too! Especially when my fiance broke his ankle, they worked so hard to help us move from the second floor to the first. So great!! We could not have picked a better place for a first home together. Made wedding planning so much easier to not have to worry about living problems! Thanks guys!!!

Alycia Alexander

Dec 20, 2020

Google

Our leasing consultant, Ciara, has been absolutely wonderful! She answered every question we had about the complex and gave us two virtual tours of the complex when we were looking for a new home. She also surprised me with a couple of bath bombs when we moved in after talking about them once during a virtual tour!

Resident

Dec 17, 2020

Survey

The Pandemic has had a big effect on my lively hood. I am a fairly new tenant here at the property I believe I have been here since August of this year. However I lost my job due to the pandemic I recently found employment after being UE for 8 months. Stacy the property manager was definitely Heaven sent. Stacy was very concerned about my situation and was very informative about programs that offered assistance. Stacy was also about to provide me with a fresh start and for that I am truly grateful for her sensitivity to my needs etc. People don't have to be nice and I'm glad her morals and extreme professionalism was present. Cortland Fossil Creek Corporate you have yourself an amazing property manager and team. Kudos to you all

James Whitted

Dec 17, 2020

Google

So, OMG!! The best experience ever. I literally made a reservation to view Thursday night, met with Ciara Friday morning and leased all in one day!! Never before had I received five star treatment before when leasing. The entire staff is amazing! Shot out to Ciara, Laura and Stacy for treating me like a celebrity 😀. Y’all hit Cortland Fossil Creek up and let them know They Rock!!!

Resident

Dec 4, 2020

Survey

Excellent service since the beginning and definitely a recommended place. It's beautiful & clean with many good amenities & kind employees.

Néstor Almedina

Nov 30, 2020

Google

Ciara Arthur was a great help! She was very sweet and knowledgeable about the apartments! She answered every question we had and overall made looking for my first apartment just a general great experience! She really sold the apartment and its benefits/amenities to me! She was the only worker there and you could tell she was working very hard while upholding customer service at the same time! 10/10 would recommend!

Khasia Moore

Nov 21, 2020

Facebook

Ciara Arthur was a great help! She was very sweet and knowledgeable about the apartments! She answered every question we had and overall made looking for my first apartment just a general great experience! She really sold the apartment and its benefits/amenities to me! 10/10 would recommend!

K. Moore

Nov 21, 2020

Google

Ciara Arthur was a great help! She was very sweet and knowledgeable about the apartments! She answered every question we had and overall made looking for my first apartment just a general great experience! 10/10 would recommend!

khala moore

Nov 21, 2020

Google

Ciara Arthur was a great help! She was very sweet and knowledgeable about the apartments! She answered every question we had and overall made looking for my first apartment just a general great experience! 10/10 would recommend!

Prospective Resident

Nov 21, 2020

Survey

I had an maintenance emergency in the after hours and Ahmed was very quick and solved the problem in my aparment immediately, thanks.

Erhan Hacioglu

Nov 15, 2020

Google

Ciara Arthur, leasing agent. Had the absolute best experience working with her. She is so knowledgeable about their community and great to work with. Cortland Fossil Creek is lucky to have her as their representative!

Jaye Martin

Nov 14, 2020

Google

This is my first experience in this complex. Realy I joy the atmosphere. Ciara Arthur my leasing consultant was vary nice and show me the exact apartment.

Mona Beztchi

Nov 7, 2020

Google

Great experience so far, staff was very helpful; thanks to Clara for helping our family into our new home!

Miranda Fuentes

Nov 6, 2020

Google

When we were apartment hunting, as soon as we came to Cortland Fossil Creek, we knew this was the right place to live!! It was so much better than all the other complexes we looked at in every respect. Very clean complex and we like the aesthetic of the buildings. We worked with Ciara in the leasing office, and she has been so amazing! The best level of customer service I've experienced. So personable and upbeat! She was very helpful and patient with us with doing all the leasing forms online. We just moved in but so far are very pleased with the unit itself--well kept up and feels spacious!

Rebecca Haynes

Nov 1, 2020

Google

I viewed theses apartments a few weeks ago and applied 2 days later seems like a really nice complex to live. The application process was easy. Ciara Arthur made herself so available whenever I needed her by phone and text very great Personality looking forward to moving in.

Vonichia James

Oct 31, 2020

Google

Had a great move in experience with Ciara as our guide .

Messay Ellis

Oct 31, 2020

Google

Was asked about my preferences and able to see a showing same day by a very courteous and attentive professional/leasing consultant. Originally planned to see 3 apartments but the consultant obliged my request to see a fourth after we had started as well as showing me the various community amenities available.

Prospective Resident

Oct 28, 2020

Survey

Was asked about my preferences and able to see a showing same day by a very courteous and attentive professional/leasing consultant (Ciara Arthur). Originally planned to see 3 apartments but the consultant obliged my request to see a fourth after we had started as well as showing me the various community amenities available.

Chris

Oct 28, 2020

Google

Was asked about my preferences and able to see a showing same day by a very courteous and attentive professional/leasing consultant. Originally planned to see 3 apartments but the consultant obliged my request to see a fourth after we had started as well as showing me the various community amenities available.

Chris

Oct 28, 2020

Google

Laura is by far the best and most attentive leasing agent that I've ever dealt with. She made moving into these apartments seamless. If your looking for a 5 star apartment with a luxury feel then this is the place.

Kristian Scott

Oct 16, 2020

Google

I want to give a 'shout out" to Ciara Arthur, leasing agent, for Cortland Fossil Creek. She spent over an hour showing me places that were vacant or soon will be come available in early December 2020. She was always courteous and professional. She enthusiastically helped me find exactly what I wanted as a resident at Cortland Fossil Creek without any pressuring. Thank you, Ciara... you are the best!!!

Stephen Musacco

Oct 15, 2020

Google

Ciara was my leasing agent, I am relocating from Houston and she has made the transition so smooth. These apartments feel like home and Ciara worked with me to get the most bang for my buck. Hands down the best, most professional, and personable leasing experience I have had. Definitely recommend.

Hailey Wilson

Oct 3, 2020

Google

One of the most beautiful apartments/community’s in this area there is so much amenities and things to do around here, with two dog parks, two resort style pools, a golf course nearby the community is just so beautiful it’s like eye candy as apartments. The inside of the apartments are very beautiful and very modern very spacious as well, I highly recommend Cortland at Fossil Creek and how can you not forget the amazing staff they are so considerate and let you know everything before coming here these people actually care about you and your family, good pricing as well especially for above and beyond like luxury living I love it here and so does my wife, definitely the best around!!

Michael Thomas

Sep 23, 2020

Google

Laura was a blessing to work with! She wasc truly professional, caring, & committed to helping home searchers find the home we desire! Highly recommended staff and the grounds & apartments are gorgeous! Jennifer

Jennifer Hardister

Sep 16, 2020

Google

I recently moved in to the Cortland Fossil Creek apartments and I am thoroughly impressed! My apartment was immaculate with new carpet and fixtures throughout ! The apartment is very spacious and the building i stay in is very quiet and the neighbors are friendly. I want to give a special shoutout to I’Brian who is one of the staff members there. He was very hospitable and helped me with my garage and also made sure that the path was clear for the moving truck to park temporarily so I can move in my stuff! He always has a smile and willing to help when I see him. Thank you again I’Brian.

Joe King

Sep 13, 2020

Google

My boyfriend and I moved in on August 1st. Stacy was nothing but helpful! It was my boyfriend and I’d first apartment and she helped us so much and made the move so smoothly. They are really great when it comes to satisfying the people that live in the apartment building. We needed maintenance and they were able to fix the problem within that day! Another great thing is the pool! There pool and gym are very up to date. Definitely recommend!

Jocelyn Gesford

Sep 11, 2020

Google

This has been the best apartment I have ever lived in. The amount of care from the management and maintenance team is unbelievable. Any problems or concerns and they will go above and beyond to help you and make sure you're comfortable.

Michelle Lansdowne

Sep 10, 2020

Facebook

I have lived at Cortland At Fossil Creek for over 10 years and have appreciated the staff and experience so much! Thank you to all of you!

Verified R.

Jun 29, 2020

Apartments.com