My experience with this place, was amazing. Ciara was off the charts with information. She was very polite and answered every question that I had. Although I will not be able to live here, I would defiantly recommend this place to anyone that I come across that is looking. Thank you again Ciara, keep up the great work.
Jasmine Brown
Feb 17, 2021
We’ve lived at Cortland Fossil Creek for going on 3 years and just extended our lease by another 15 months. We absolutely love the management and maintenance staff. David, the maintenance supervisor, is excellent and extremely polite. Add that on to the gorgeous apartment, great amenities, and perfect location…it’s a WIN!!
Seth Fuston
Feb 10, 2021
I have amended this review due to the staff. So far, the staff have been amazing. My wife & I have run into a few issues living here as shown by pictures below. We have had 3 leaks since we have lived here that has ruined some pretty expensive stuff, however, staff has been quick to fix all issues each time. Next, we have had quite a few people park in our reserved parking and they seemingly never get towed. Whether they move or the process of getting the tow truck here takes too long, they have yet to get towed. You will run into things living here, no place is perfect. That being said, I can assure you that it will always get addressed if you bring it up to staff.
Daniel C
Feb 9, 2021
I would like to give a shout out to Ciara. She’s a great leasing consultant. She was so patient and tried so hard give all the options that are suitable for us. Thank you, and we really appreciate you.
Dina Abdullah
Jan 24, 2021
I would like to give a shout out to Ciara. She’s a great leasing consultant. She was so patient and tried so hard give all the options that are suitable for us. Thank you, and we really appreciate you.
Prospective Resident
Jan 24, 2021
Survey
Very friendly and made me feel very welcome. Ciara was great!
Lee Ann Sifford
Jan 23, 2021
Everyone was so friendly and helpful. Really made me feel at home and welcome
Anonymous
Jan 23, 2021
Survey
We had previously wanted to lease with a different Cortland campus, however we fell in love with Fossil Creek and the PEOPLE working there. Ciara Arthur was truly a gem and someone we’ll forever remember. She made moving into our first apartment together, special. She was extremely attentive and informative when we had questions (and boy did we have questions). Thank you for making my boyfriend and I feel at home so quickly!
Resident
Jan 5, 2021
Survey
I want to share what a constant pleasure it is to have a maintenance staff as professional, courteous, and effective as the people here. First, the grounds and the landscaping are all impeccably maintained, and the garbage pickup is always on time. But personally, it's the attention to my service calls that is outstanding. I hardly have problems, but when there is something I need, light bulbs or air filters changed or whatever, I place a service order and usually someone is at my door within a few hours. Once I had a problem with sewage water from another apartment backing up in my sink. I called after hours service, and the gentleman came out within an hour, even though it was late in the evening. He then called in the plumber, who also came out right away, even though it was after 11:00 PM. And every member of the staff that has attended me in the three years I've been here has been professional, competent, and friendly. And on top of all that, they are really conscientious about COVID-19 prevention measur
Don Krause
Dec 30, 2020
I personally have had a rough year and was just looking around for a new place. Ciara was absolutely amazing! She connected with me so well and helped me find the perfect place. She is a sincere woman with a great heart. I recently lost my boyfriend among other deaths this year as well as surgeries and i cried on her lol but she was so sympathetic and helped me the best way possible. Kind hearted and just made the company itself make me feel at home right away. Wasnt even expecting to sign a lease that day and i did. I move in in a couple weeks and so excited after all the pain i have been through. Thank you so much for making me feel comfortable and feel like its a home. Highly recommend Ciara and this company and will be spreading word for sure.
Liz Shepard
Dec 27, 2020