Featured Reviews of Cortland Falls River

The community is peaceful, well maintained, and I especially liked the floorplan options and convenince of the location. And Karen was absolutely wonderful to work with!!

Tonya Perry

Nov 10, 2026

Google

Cristina is a godsend! She is welcoming, patient, graceful, kind, and professional, and she was phenomenal from the moment she gave me my tour to the day I moved in. She was the deciding factor in my choosing Cortland Falls River, and the apartment and community is beautiful.

Den John

Nov 5, 2026

Google

Jay is always professional, friendly, respectful, and quick to address any maintenance concerns. He does a great job making sure everything is taken care of and making sure residents are satisfied. I truly appreciate his hard work, dedication, and willingness to help. Thank you for all that you do!

Kiona Green

Nov 5, 2026

Google

I loved living here! I felt comfortable, at peace, and happy to call this place home. The staff was wonderful—always friendly and attentive—and they made my experience even better. I left with fond memories and am grateful for how well I was treated. I’d happily recommend these apartments to anyone looking for a peaceful place to live and a team that makes you feel welcome. Special thank you to Christina! Wonderful experience.

Andrea Pineda

Nov 3, 2026

Google

Great apartment community! I’ve been here for three years and the maintenance crew has been helpful! Definitely recommended to live here. The maintenance guy, Lamonte, has been efficient and reliable.

Alicia Newton

Oct 28, 2026

Google

Over all great location and fees. The appliance are low grade.

Wanda Allen-Yearout

Oct 22, 2026

Google

Bingo Night was fun and engaging!!

Shereta Hunt

Sep 18, 2026

Google

Me and my girlfriend toured with Ms. Karen and she was a pleasure to have help us! Even though our move in date won't be for another 7 months we definitely know where we are going to go!

Chris Price

Aug 3, 2026

Google

Ms. Karen was the nicest lady I believe I've ever met! Loved the conversation and tour was amazing!

Brian Hare

Jul 11, 2026

Google

Karen is so welcoming and knowledgeable. She showed me the units and answered the questions I asked. I wish for elevators.

Kwainea Hicks

Jul 9, 2026

Google

I love how they host events for residents. Its a fun way to connect with neighbors and know your community cares. Bourbon Tasting for Dads!

LaToshia Mwawana

Jun 17, 2026

Google

Miss Karen was an amazing tour guide. She is incredibly likeable and answered all my questions :)

Emma Collazo

Jun 6, 2026

Google

Jason and his partner were here today and fixed everything on my list. I appreciate the effort and hard work both put into the job. Very polite and hardworking. Thanks guys.

Brenda Wafel

Jun 4, 2026

Google

Ms. Karen was the leasing consultant who gave me a tour of the property, and out of what feels like a hundred apartment tours I’ve been on, this was by far the best experience I’ve had. From the moment I arrived, Karen made the tour feel personal and welcoming. It never felt like just a business transaction. Instead, it felt like I was already becoming part of the community. She took the time to get to know me, shared a little about herself, and thoroughly explained the property, which made the entire experience feel genuine and comfortable. Not only is the property beautiful and well-maintained, but Karen’s professionalism, kindness, and attention to detail truly set this tour apart. She consistently made sure all of my questions were answered and encouraged me to reach out directly if I needed anything else. After the tour, she promptly sent me additional information and even followed up with a phone call to make sure I had everything I needed. That level of care and customer service is rare. Apartment h

Seirra Burgess

May 31, 2026

Google

Karen, was great she did a wonderful job with the tour of the community and clubhouse. Karen mentioned the little things about the apartment that were helpful. Also, everyone who worked there were friendly and cordial. The size of the apartment unit were spacious and the grounds are maintained and quiet, a nice area for taking a walk anytime in the morning or afternoon. The tour was very enjoyable and Karen added to the experience.

Beverly1564

May 8, 2026

Google

Ms Karen was a wonderful tour guide. Very helpful and pleasant tour of the community. Thank you so much

derek higgins

Mar 21, 2026

Google

Tina Ham and her crew deserve a special shout-out for going above and beyond to be understanding and accommodating, and they actually know/interact with their residents in the office and at residential events! I'm generally not too impressed with apartment complexes, and none are immune to issues (the walls/floors here are thin, and sometimes there unsupervised kids running around and dogs off-leash), but out of all the places I've lived, my unit here and the office staff was my favorite.

Caitlin Westerfield

Feb 20, 2026

Google

The staff are all very friendly and always holding fun community events. The maintenance staff are very nice and responsive to requests. The grounds are pretty and the units are updated. Very friendly community. Fair rent pricing for the size of the space and amenities!

Rachel Holman

Feb 13, 2026

Google

Karen was very helpful in showing me the apartment I was interested in as well as an alternative choice. She was genuinely friendly and made me feel very welcome!

Paige Smith

Feb 8, 2026

Google

I had the best experience, I was living in Va and needed to secure a place to live for my upcoming transfer to Raleigh from Virginia, I, I wasn’t able to do a in person site visit so the staff on the property gave me a Virtual tour of the property and I signed the lease from Va and was able to begin working in the Raleigh branch the very next Monday. It was a very successful process and I’m pleased with the entire process.

John Klink

Jan 10, 2026

Google

I have the Best experience at Falls River Very safety place, the Manager and assistant are very kind and always have a solution for everthing. high recomended

Claudia Rubio

Dec 15, 2025

Google

Miss Karen is the best! She was very knowledgeable, informative and welcoming. One of the best experiences I have had as I search for an apartment. I walked away with all the information I needed regarding this community. Thank you so much!

Annette Shoop

Nov 17, 2025

Google

I love being a vendor at this property. The management team are always pleasant and very helpful when I come.

Jamye Copeland

Nov 12, 2025

Google

We are a local vendor, offering Custom Rug Tufting Classes to participants. Cortland Fall River hired us to offer free classes on-site to residents where they created their own personal custom tufted rug. They also catered free food! Leaving this review to highlight how special of a community this is.

SNS

Nov 11, 2025

Google

I’ve been here for a little over a year now and I don’t have any complaints. The office and maintenance staff normally take care of me within the same day. It’s quiet and friendly, I’ll be staying a bit longer!

Semaj Durham

Nov 11, 2025

Google

I met Ms. Karen! :) for a 10am tour, she was very personable. Although she wasn't able to show me a one-bedroom apartment, I still appreciated her for taking the time to show me the two bedroom apartment to give me an idea of the type of space it will be. Very good conversationalist. I felt very comfortable and welcomed during the tour! This apartment is definitely at the top of my list.

Jaleesa

Sep 20, 2025

Google

Mr. Troy Brown was excellent with the work order I put in . He was caring and helpful and he did the job with efficiency. The work order was received and completed in timely manner .

Shanika Tuggles

Aug 5, 2025

Google

Great experience during the leasing process with Cortland Falls River! Van was a huge help getting everything squared away!

Michael Ferguson

Jul 28, 2025

Google

I’ve had nothing but positive experiences with Cortland Falls River since moving in. The community is always clean, well-maintained, and peaceful—which I truly appreciate. Most recently, I submitted a maintenance request, and Jason responded quickly. He was courteous, professional, and respectful of my space. He took the time to explain the issue and had it resolved much faster than I expected. It’s reassuring to know that when something needs attention, the staff here takes it seriously and acts promptly. From the office team to the maintenance crew, everyone I’ve interacted with has been friendly, helpful, and committed to making this a great place to live. I feel important as a resident, and that kind of service makes a big difference. I’m thankful to call Cortland Falls River home, and I wouldn’t hesitate to recommend it to anyone looking.

Kirsti

Jun 30, 2025

Google

Just wanted to review and praise Jason from the River Falls maintenance team. He is always so kind and goes above and beyond every time he visits my home for service calls. I am incredibly happy that he is part of the Cortland Falls River team.

Steph BT

Jun 30, 2025

Google

Jason as the maintenance manager is absolutely stellar!!! He is very knowledgeable, kind, and quick to repairs. Even on hot days in the summer. Jason goes over and beyond to assist us! 11/10 service!!! Thank you so much!

Tyreek

Jun 24, 2025

Google

Cortland falls river definitely blew me away! Cortland falls river is a beautiful complex that has such a welcoming and comforting atmosphere. Not only are the amenities so great, from their wonderful pool to a great gym, but they are also so well maintained! Cristiana Díaz was so helpful in this process. Her professionalism as well as her very friendly nature made everything so easy, informing us of all the amenities provided, and pointing out how close everything is to the complex to avoid the long drives! I can truly say here at Cortland Falls river they care and give their all to create and maintain a wonderful experience and environment

Matthew Rodriguez

Jun 6, 2025

Google

The property at Cortland Falls River truly impressed me! The features are top-notch — from modern appliances to well-maintained amenities like the gym and pool. The agent I spoke with (Cristina Diaz) is incredibly professional and welcoming, always ready to help with any questions and even followed up since the last tour. The location is great offering easy access to just about anywhere you can think of. Close by to hospitals, and great food! The Coffee bar and common spaces are well maintained and clean! You can tell they care about creating a great living experience. Highly recommend checking it out!

Erica Guzman

Jun 6, 2025

Google

As a prospective renter, I just toured my 2nd Cortland Properties apartment complex-Falls River and was blown away by everything it offers. The community amenities are truly top-notch – there’s a modern fitness center (with a yoga/spin studio) and a gorgeous resort-style pool with a sun deck . The location is another huge plus – it’s in a prime spot just minutes from Triangle Town Center mall and several other shopping centers , making errands and shopping super convenient. To top it off, the leasing staff was excellent. Cristina Diaz was extremely friendly and helpful, answering all my questions and making me feel right at home. Overall, this was a 5-star first impression, and I can’t wait to hopefully call this place home!

Eric Guzman

Jun 6, 2025

Google

Jason and Ken did a great job and fast work

Tanika Jenae

May 29, 2025

Google

Jason is an exceptional maintenance person at Cortland Falls River! He is competent, knowledgeable, and extremely friendly. He's always on time and goes out of his way to help with any issue that we have. He deserves a raise!

Barbara Bullard

Apr 30, 2025

Google

I don't give reviews, because they are so often only there to express negative perspectives, especially with Apartments. I will say, I feel compelled to leave a review for the vast improvement on the organization and thoroughness of the maintenance team. We have a new maintenance manager, Jason, and when he gives his word something will be fixed, it gets done. As a renter for the last 20 years, it's typical to have apartment maintenance teams do a "fix" that is more likely a band-aid & not a real fix. Due to this, we tend to try to fix things ourselves and hesitate to ask for Maintenace to come in and help. This last experience with a couple of items being more than I could do myself, had me cautious on the quality of work. I was blown away by the response time and how quickly things are being FULLY fixed or replaced, not just patched for now. Jason and his team have turned our opinions around and made this apartment complex so much better for us. Where trust was previously lacking, it has been regained.

Samantha Trace

Apr 15, 2025

Google

Our maintenance person promptly helped us with our plumbing issue on a Saturday evening (the same evening that we called about it) recently (April 5, '25); he also arranged to get a vendor to our apartment to fix a mold issue in the guest shower, and the vendor was at the apartment within 48 hours to fix the issue.

Timothy Roney

Apr 8, 2025

Google

We have been having some issues with our thermostat and maintenance have been really great and helpful with resolving the issue!

Jasmyn

Mar 26, 2025

Google

I had a wonderful tour with Ms. Karen. She is so friendly and kind. She answered all of my questions and I am looking forward to working with her in securing my next home!!

Stephanie Ross

Mar 20, 2025

Google

Karen in the office showed me around for a tour and I fell in love with her energy and the beautiful community, it was everything you could want and more. It really blew me away and I can’t wait to potentially call this place home!

Haley Smith

Jan 4, 2025

Google