I just moved to Cortland Duluth Apartment in Duluth, GA. What an excellent customer experience with all the staff, but especially with Asherah Surratt, she tour with my family about the amenity, pools and fitness room and they have a personal trainer on hand too!

julie harrison

Google

I cannot say enough wonderful things about Javon and Paul on the Cortland Duluth maintenance team! After experiencing an electrical fire in our home—which was absolutely terrifying—they responded with such professionalism, care, and urgency. They were able to identify and rewire the electrical issues, but what impressed me most was that they also took the time to educate us about what happened and explain the work they were doing. They made us feel heard, safe, and genuinely cared for during an incredibly stressful situation. Javon and Paul are knowledgeable, patient, thorough, and truly represent what excellent resident service should look like. Cortland Duluth is extremely fortunate to have them on the team. Their hard work deserves to be recognized—and honestly, they both deserve a raise! Thank you again, Javon and Paul, for going above and beyond for our family!

Zharia Baker

Google

UPDATE: The leasing team and management was on the matter and helped me and my family move into an AMAZING unit in less than 24 hours. For that I have changed my review to 5 stars. Me and my family are finally settled, confortable and grateful. The leasing process was easy and the leasing team was amazing. Everyone I interacted with was helpful, professional, and made the move-in process feel smooth. Unfortunately, my experience after moving in was very disappointing. I was only in the apartment for a few hours before discovering a serious roach issue. Roaches were running around throughout the day, and the condition of the unit was not what I expected when moving into a new home. I had to leave around 12:00 AM with my children because we were unable to sleep there due to the infestation. I also noticed that the AC has a strong old, moldy smell when turned on, which is a major concern for the air quality and overall living environment. I appreciate the leasing team and the effort they put into the initial

Olivia Murray

Google

Want to give 5 stars and a big shoutout to Chris for being so attentive and supporting during my roommate and I's move-in process! Chris was extremely professional and accommodating towards all of my roommate and I's requests and we are very grateful for his help.

Drayton Matus

Google

Me and my roommate just moved in this past Friday, and Blanca helped make the whole process super smooth. She was just excited for us as we were and walked us through everything we needed to know. She and this complex are truly amazing and we love it here so far.

Sophia Shaikh

Google

Asherah Suratt gave an excellent tour and answered all of my questions!

Anderson England

Google

My mother has lived at Cortland Duluth for almost six years, and it has truly been a wonderful experience for her. There are a few things that really make this community stand out from the competition. First, the customer service from both the office team and the maintenance staff is exceptional. They take the time to listen, address concerns, and always treat residents with kindness and respect. They never make you feel like you’re bothering them, and that level of professionalism is hard to find these days. Second, while this is an older community, it is extremely well maintained. The grounds are cared for daily, and we regularly see staff throughout the property picking up litter. Unfortunately, some residents and visitors choose to throw trash on the ground, and that simply isn’t the fault of the office. It’s obvious the team works hard to keep the community clean despite that. I’ve also noticed some anonymous reviews posting old photos that don’t seem to reflect the current condition of the property.

Ari Herrera

Google

The 5 stars itself would be for the leasing office agents Chris and Blanco or I believe its spelled Blanca! They did amazing job assisting me with the move as well as Erica from cooperat side. Thank you to all 3 of them for making my experience thus far enjoyable. Now the 4 stars is for the bugs, and things still needing to get done that has not yet gotten done and things in the unit I would would love to see better, but for the most part I still love my unit and the space and making this my home until my lease is up. Thank you Cortland Duluth! Keep up the good work and keep getting better. Im honest if anything changes I will update better or worse. Also, S/O to I believe his name is Paul for starts with a P from maintenance who stepped up when I needed something fix. Bugs are not bad over all but just do your part to keep them away as much as possible but we are in GA so there will be some here and there.

TuShena Simpson

Google

My daughter and I had the pleasure of working with Asherah. We booked a self tour but couldn’t get in the community and when we finally did we seen that we couldn’t get into the unit. We saw a maintenance man right outside the building, and he gladly helped us and appointed us to Asherah. She was so gracious to give us tour and informed us that they were in fact closed on Tuesday, but she happily Went a step further to give us a guide and inform us of the apartment and the amenities. She is beautiful with great and personable energy! The community is beautiful and I would love to continue to work with her and getting into this unit that will be perfect for us.

Inger Smalley

Google

My mother and I showed up for a tour this past Tuesday (a day they’re closed) and was kindly assisted and guided through a two bedroom one bath unit. The maintenance man ‘Paul’ stopped what he was doing to get the application specialist ‘Ashera’ and have her assist us with their $1 application fee move-in special. The entire experience was very warm and inviting and i can’t wait to enjoy our new home in this community!

Samia Veney

Google