New office staff is amazing and making great improvements.
Jun 17, 2021
We had a wonderful and very thorough tour today with the representative, Yaya. She was very informative and knowledgeable about the property. She was able to answer all of our questions and concern. Thank you :)
Jan 15, 2021
I am a resident Cortland Decatur East. The service team here provides exceptional service. Since I moved into the community this past May, my experience with all team members has been great. They are always responsive and professional, even when I have encountered after-hours problems. Also, my primary office contact, Tyler Whitener also provides excellent customer service. Tyler is also very responsive, informative, and a very good problem solver. Please let your team members know how much they are appreciated. Thank you again for the excellent service.
Jan 10, 2021
We've been at Cortland Decatur East a little over a year and half, and have loved it! The apartment is beautiful and great amenities. The staff is super helpful and available, this past week Yasmine has been a huge help to us for so many things, along with Tyler and Nicole. Thanks for all you do!
Dec 15, 2020
I toured with Yaya this past weekend and she took her time to show me all the floorplans I'm interested in and walked me through the amenities even though I don't have a set move in date yet. Great customer service, modern finishes, and awesome lay outs! Keep it up!
Dec 15, 2020
Two words when it comes to Cortland Decatur East's Leasing Consultant YaYa (Yasmine) and that's The Best! She's super attentive & she made every moment count during my tour--even when I got ahead of the process by trying to check out the pool. :-) She really made an effort to find a space to meet my desired requirements. And even though present availability doesn't quite align with those yet, YaYa's diligence and organic follow up has been amazing. She's a true asset to the team!
Dec 8, 2020
This place is great, the staff offer great service. Yasmine Kabani was absolutely terrific, she was very thorough and extremely helpful. I needed to move in on short notice and she ensured that all was taken care of for me to move. Thank you for such a great service!
Dec 7, 2020
I am soooo happy I came here to search for an apartment. The first time I arrived, Tyler spoke with me and let me just say he's pretty awesome. We ended up scheduling a tour and my spouse came with me after he got off work. We absolutely LOVED it. Tyler definitely made the tour experience worth it and shared some helpful information about the community, amenities, restaurants, application and move in process. Our experience was absolutely amazing! By the way, the apartments are BEAUTIFUL inside and everything is brand new. Nicole also assisted me during the application process and was so helpful! She answered any questions I had and made the application process easy as well! Like seriously, I feel like this community deserves more attention and praise. Overall, I'm thrilled to say we'll be moving in next month : ) Thank you!!
Oct 22, 2020
I have been here a little over 2 months and must admit, the staff have been so caring and concern about my transition. They have addressed all my issues and placed top priority on them. I would like to mention Nicole (who has been fabulous) took me from point A to living in my comfort home, Ashley the (manager) who has/have been so gracious in my comfort here at Cortland in making things happen. I would be amiss not to mention Tyler and ReAnne who greeting and loving personality makes me and my friends feel like family. Kevin (maintenance) makes all attempts to address my issues to the best of his ability. Sometimes time is not on his side and understandably so. We all have limitation in the work place which place some things out of our control, and Kevin with his soft polite demeanor always make you feel like I/you matter. I really love my new home and family (staff). John
Feb 20, 2020
Great place to live! Fun community spaces with spacious units. Staff is great and so helpful... Ask for Tyler so professional and great with dogs!
Feb 3, 2020